CITY OF LEBANON MANAGER UPDATES - Month of November 2020 - Lebanon, NH
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CITY OF LEBANON MANAGER UPDATES Month of November 2020 City Manager Updates are monthly reports that contain departmental information compiled by the Manager's Office. In an effort to keep the Council apprised of recent City activities, these updates are provided to the City Council in advance of the Council meeting. This provides the Council with an opportunity to ask questions of the administration, and to possibly answer questions raised by their constituents. Table of Contents • AIRPORT • ASSESSING • CITY CLERK • FINANCE • FIRE DEPARTMENT • HUMAN SERVICES • LIBRARY • PLANNING & DEVELOPMENT o Planning Division o Zoning Division o Building/Codes Division • POLICE DEPARTMENT • PUBLIC WORKS o Administration o Engineering o Maintenance Services o Solid Waste o Water o Wastewater o Utilities Maintenance • RECREATION & PARKS
AIRPORT November 2020 Year to Date 2019 Year to Date Enplanements 3,452 9,514 Aircraft Operations 18,906 26,523 Airport Expenses $1,170,866 $1,170,140 CARES Grant Offset $622,974 NA Airport Revenue $762,060 $981,367 General Fund $385,610 $244,110 Airport Projects Project Tasks to Date Tasks Remaining AIP-59 18-36 Limited 1. March 13, 2019 – met with Airport Layout Plan Scope ALP NHDOT & FAA to discuss this Financial Analysis project moving forward. Draft Narrative Report Consensus was to develop a Final Narrative Report limited scope study to Project closeout – 1st determine the needs to runway quarter 2021. safety improvements. 2. Grant Award Package received July 5, 2019. 3. Project kick-off meeting held on October 9th. 4. Inventory and Forecasts accepted by FAA 11 June. 5. Facility Requirements and Alternatives reviewed, and edits sent to Stantec 9 July. Reviewed by FAA and NHDOT 6 August. 21 October - Stantec working on final draft. AIP-60 Snow Equipment 1. Re-design complete as of Project expected to end Building March 5th. December 2020. 2. Grant Award Package received July 12, 2019. 3. Planning Board review February 24. 4. Preconstruction meeting April 3. 5. Construction started 26 May. 6. Building 99% complete. Punchlist being worked on. AIP-61 Snow Removal 1. Bid opening April 15. Bid award - October Equipment Replacement 2. Grant agreement signed. Equipment acceptance - 3. G&C approval on 26 August. July 2021 Contract with M+B for signature. City Manager Updates November 2020 Page 2 of 18
AIP-62 Terminal Loop 1. Project advertised March. Bid award - October Road and Public Parking 2. Bid opening March 27. Project completion spring Lot Paving 3. Grant agreement signed. 2021. 4. G&C approval on 26 August. 5. Contract with Blaktop for signature. Work will begin May 1st, 2021. AIP-63 (CARES Act) 1. Grant Application – 23 April 1. Grant Close Out – 2020 Spring 2021 2. Grant Offer – 11 May 2020 3. Reimbursement request 8 – approved 1 December. 1. 79% drawn down. AIP-XX Terminal and 2. 21 October - Preliminary 2. Bid project. Maintenance Building assessment of needs completed 3. Submit and accept Renovation by Dubois King. grant. Eligibility discussion with Dubois 4. Perform work. King on 8 December. Grant close out. AIP-YY Runway Safety 1. 3 November - Meeting with FAA 1. Determine scope Area Project Environmental to discuss EA requirements. based on FAA review Assessment 2. Dubois King comparing 2012 of the changes in the EA with proposed project from proposed project. AIP-59. Submit and accept grant. FAA meeting on 9 December to discuss scope. AIP-ZZ FAA Reimbursable 1. FAA provided cost estimated 1. Submit and accept Agreement – Localizer for project. grant. Relocation Grant agreement being drafted. FAA study. Airport Leases Restaurant Space. Estimated opening now in Early 2021. (May slide due to COVID-19) Big Green Aviation 2 December. Lease signed by all parties. FAA Property Releases TIF Property Release FAA 2012 reviewing Environmental estimated in 2021. Assessment for release. 11 June 2020. ASSESSING Not available for November City Manager Updates November 2020 Page 3 of 18
CITY CLERK Current Month Year to Date Prior Year to Date Revenue Motor Vehicle Regs $262,850.00 $2,529,381.29 $2,602,116.64 Dog Licenses $320.50 $11,236.00 $16,704.00 Vital Records $1729.00 $24,995.00 $32,096.00 Highlights: • The November 3, 2020 General Election saw many ballots cast by Lebanon voters. There were 8,054 ballots cast representing 70.56% voter turnout. • We had a record number of absentee ballots requested for this election. The City Clerk’s office staff and election officials sent out over 3,800 absentee ballots to voters; of those absentee ballots 3,509 were cast. • The City Clerk’s office received many compliments on the efficiency of the process and the friendliness of the election staff. Many of the election staff were first time workers who graciously volunteered amidst a shortage of regular officials. Thank you to everyone who helped to make our polling places a safe, efficient and friendly place for our voters to cast their ballots! • The City Clerk’s office staff has moved back into City Hall and are settled into their newly designed space. They are not only happy to be back “home” but are thrilled to be able to see our customers face-to-face once again. FINANCE Current Month 2020 Budget Revenue Year to date % collected General Fund $31,886,895 $12,336,696 $32,937,968 103% Landfill $4,337,830 $328,978 $3,501,660 81% Water $3,938,260 $962,807 $3,843,047 98% Sewer $7,289,370 $67,871 $6,865,196 94% Airport $1,342,530 $52,824 $1,147,670 85% City Manager Updates November 2020 Page 4 of 18
Current Month 2020 Budget Expended Year to date % collected General Fund $33,826,895 $1,145,036 $30,177,176 89% Landfill $4,334,830 $196,258 $3,314,048 76% Water $3,421,290 $75,139 $2,918,715 85% Sewer $6,759,110 $354,091 $6,133,714 91% Airport $1,440,710 $(49,623) $552,986 38% FIRE Prior Year to November 2020 Current Month Year to Date Date Fire 6 90 89 Rescue & Emergency Medical Calls 229 2379 2677 Hazardous Conditions 4 62 65 Service Calls 9 176 205 Good Intent Calls 14 207 237 False Alarms 28 282 271 TOTALS 290 3189 3544 Highlights: • 11/15– units responded mutual aid to Hartford, VT for a chimney fire. • 11/21- units responded Slayton Hill Road for a brush fire. • 11/22– units responded to Mechanic Street for a cooking fire. • 11/22 – units responded mutual aid to Canaan for a building fire. • 11/25 – units responded mutual aid to Hartford, VT for a building fire. • 11/30 – units responded to Prospect Street for a chimney fire. • Other Events & Activities • Personnel hosted Paramedic and Emergency Room Physicians for ambulance ride-a- longs. • Personnel administered seasonal flu vaccinations to city employees. Annual Department Revenues $1,006,973.00 City Manager Updates November 2020 Page 5 of 18
HUMAN SERVICES Collaborative Meetings & Pooled Resources Team/Group: Meeting Date: Upper Valley Resource Team Did not meet Upper Valley Housing Support Team 11/5/2020 † Housing First Working Group 11/13/2020 † Upper Valley Continuum of Care Did not meet NH Balance of State Continuum of Care 11/10/2020 † NH Coalition to End Homelessness Did not meet Energy Advocacy Council 11/19/2020 † Lebanon Community Nurse Steering Committee Did not meet Upper Valley Strong 2 times per week † NH Local Welfare Administrators Association Did not attend † Participated by phone and/or video Monthly In-Office Activity Authorized Voucher Totals November 2020 November 2019 Rent Assistance $940.00 $1,574.00 Security Deposit* $1,875.00 $1,128.00 Motel Assistance** $8,151.53 $720.71 Fuel Assistance $0.00 $400.00 Cremation $0.00 $1,000.00 Total $10,966.53 $4,822.71 Year-to-Date $110,134.52 $62,708.30 * Agreements are rendered with landlords so that all security deposits are returned to the City should the tenant vacate the housing without first reimbursing the City for the deposit. **Motel assistance is granted as a means of temporary emergency housing pending shelter placement or permanent housing. The Upper Valley Haven and all homeless shelters in NH have had to reduce capacity to mitigate the spread of COVID-19. Increased levels of motel assistance are anticipated through the pandemic. We are tracking qualifying motel expenses for reimbursement should additional CARES Act funding be awarded to municipalities. City Manager Updates November 2020 Page 6 of 18
Assisted Cases November 10 cases involving 10 adults and 9 children 2020 Extensive case management provided to 4 households November 9 cases involving 10 adults and 4 children 2019 Extensive case management provided to 1 household Notices Issued in November 2020 vs 2019 Rent/Security deposit 5 8 Motel 8 2 Fuel Assistance 0 1 Cremation 0 1 Denials 0 5 Pending Decisions 0 0 Applications Withdrawn 1 1 Sanctions 0 0 Contacts with clients in November 2020 vs 2019 Walk-Ins 0~ 37 Scheduled Appointments 25 ~ 19 Home Visits 0 1 ~ The Human Services office reopened for in-person appointments on 7/6/20. Phone appointments are also available. There are no walk-in hours for the foreseeable future. Case Collaboration/Referrals in November 2020 Tri-County CAP (shelter/Coordinated Entry) 2 Tri-County CAP (rent/security/CARES Act $) 11 Tri-County CAP (fuel/electric) 1 LISTEN (housing) 8 LISTEN (fuel/electric) 4 LISTEN (food) 1 LISTEN (discretionary funds) 1 Haven (shelter) 2 Haven (housing) 2 Haven (food) 1 Haven (discretionary funds) 0 NH DHHS (food stamps) 1 City Manager Updates November 2020 Page 7 of 18
NH DHHS (cash assistance) 0 NH DHHS (Medicaid) 1 NH Bureau of Elderly and Adult Services 0 NH Employment Security 3 Senior Center/Service Link 0 Headrest 2 Catholic Charities 1 UVGEAR 1 WISE 2 West Central Behavioral Health 0 Good Neighbor Health Clinic 0 Special Needs Support Center 1 Other Town Welfare office 4 Reimbursement Received in November 2020 & YTD Client SSI Medicaid Other Town*** CARES Act**** November 2020 $845.00 $0.00 $0.00 $0.00 $0.00 Year-to-Date $4,806.05 $0.00 $0.00 $388.04 $18,221.17 ***Reimbursement received from another NH municipality because Lebanon Human Services assisted a resident of that town. ****Reimbursement received for March-August motel expenses. Liens in November 2020: Issued=0 Discharged=0 LIBRARY Information Technology Librarian Chuck McAndrew submitted his resignation, with his final day at the library December 11th. It would be hard to overstate the impact Chuck had on our organization. Chuck was very focused on privacy issues and intellectual freedom, which was demonstrated by his engagement with the TOR project and his emphasis on protecting patron privacy in his daily work. Tasked with being in charge of library IT after the then contracted out IT company Pennock Hill stated they could no longer support the library, Chuck built an infrastructure for the library that in terms of security surpassed Pennock Hill’s efforts, now remedied by the city with the transition from contracting out to making IT a city department. Chuck will be missed, and we wish him well. City Manager Updates November 2020 Page 8 of 18
The Library Foundation has engaged in its fundraising efforts in earnest, with gifts surpassing what our expectations were for year-end. We have a goal of raising $300,000 to reduce the tax burden for the proposed Lebanon Library renovation project. PLANNING & DEVELOPMENT Permit/Applications Res. Comm. Total Total YTD Permit Fees Prior Year November YTD Prior Yr Collected Fees Jan-Nov Jan-Nov Jan-Nov2020 Jan-Nov 2019 2020 2019 Building Permits 11 12 417 398 1,484,069.19 $313,432.83 Planning Board Applications 0 1 27 30 $77,942.63 $36,224.93 Zoning Board Applications 0 2 34 25 $7,381.75 $5,867.20 Inspection Activity Total inspections for the Month of November 170 POLICE November 2020 Current Prior Year Year to Date Month to Date Dispatch Calls for Service 2475 29826 28177 Police Calls for Services 2240 27213 25315 Incident Based Reporting Calls 70 814 901 Traffic Accidents 49 557 776 Property Damage 22 234 370 With Injury (possible) 1 69 53 Involving Bicycle or Pedestrian 0 6 5 Referred to Outside Agency 0 3 9 Hit and Run 9 124 162 Parking Lot 16 198 236 Arrests 69 943 1160 DWI Arrests 5 51 79 Motor Vehicle Stops 282 3973 5180 Warnings 270 3706 4942 Citations 12 200 187 Problem Oriented Policing Calls 39 671 109 City Manager Updates November 2020 Page 9 of 18
Community Involvement On November 11, 2020, several members of the Police Department participated in Veteran’s Day Services in Colburn Park. Department Highlights On November 13, 2020, the Lebanon Police Department earned its first international accreditation certification from the Commission on Accreditation for Law Enforcement Agencies (CALEA). PUBLIC WORKS Public Works Department Solid Waste Month: November 2020 2019 Landfill Facility Received 2,832 (tons) 3,156 (tons) Wastewater Bio-solids Received 339 (tons) 338 (tons) Leachate Generation & Pumping 242,249 (gallons) 348,140 (gallons) Recycling • Electronics were shipped out in November. • Freon units were processed and recycled. • Paper and cardboard continue to be shipped locally with positive revenues. • Fluorescent lamps, used motor oil and veggie oil were sent to our vendors. Other • MSW deliveries are still down 10%. • New solid waste fees were adopted by the City Council in November. • New employee: Mattathias Grossman started as Recycling Attendant for the Lebanon Recycling Center. City Manager Updates November 2020 Page 10 of 18
Water Treatment Plant Month: November 2020 2019 Water Treatment Plant-Production 40.1 MG 43.4 MG Water Quality Complaints After Hour Call-in 3 1 • The water treatment plant pumped 3.3 Million Gallons less this November vs. November 2019, a 7.5% decrease. • The water treatment plant upgrade is continuing; the first half of the process train was put back into service in Mid November after a week of break in run time, the contractor has moved onto the other side. • Mascoma Lake is at its normal level for this time of year. The drought level in our area is still “moderate drought” despite some rain in November. Lab Highlights • All monthly required testing for November was completed and all results passed. Equipment Repair/Maintenance • The south sedimentation basins were cleaned for the contractor to start replacing sedimentation and flocculation equipment. • Outside facilities and the plant were set up for winter operations and the snowplows/snowblowers were serviced. • The booster chlorinators were shut down and serviced for the winter. After hour call-in: • There were 3 after hour call-in’s in November. Customer Service / Water Quality Inquiries No water quality issues were reported to the water plant this month. City Manager Updates November 2020 Page 11 of 18
Wastewater Treatment Month: November 2020 2019 2020 Daily Avg. flow treated 1.4903 MGD 1.1886 MGD Solids Inventory 21,592 lbs. 20,516 lbs. Septage Receiving 276,810 gal. 223,675 gal. Operations highlights • We had zero plant violations to our NPDES permit or SWPPP permit for November 2020. • Lebanon Wastewater treated 35,657,100 gallons of wastewater in November. • Lebanon Wastewater treated 223,675 gallons of septage for the month; down from 2019. • Lebanon Wastewater dewatered and delivered 185.55 wet tons of sludge to the landfill in November 2020. • Effluent quality was extremely good. TSS average was 4.0 mg/L, and our BOD average was 5.0 mg/L. • IDDE sampling and inspections have been done for the stormwater separation efforts on Mascoma Street. • Effluent samples are being provided twice per week to DHMC for a Covid-19 tracing study. The samples have tested both positive and negative in various testing sequences. • Elevator inspections at 12A pump station is complete and recertified. • Process transition to “winter mode” is going smoothly. Laboratory • TKN testing and analyzing once per month per EPA discharge permit requirements. It is required once per week after March 1st. • Plant nitrification is very good, with full nitrification and denitrification present. • Monthly BOD 5.0 mg/L. City Manager Updates November 2020 Page 12 of 18
• Turbidity of final effluent 2.19 NTU. • Effluent TSS is 4.0 mg/L. • S.V.I. average for September is 150. Industrial Pretreatment Program • Continued review of industrial discharge permits. • We are continuing with sampling for all industries needing permit renewals. • All industrial tours have been cancelled because of Covid-19. • Weekly collection system monitoring for BOD and TSS has commenced. We are monitoring at a variety of different locations and will pilot testing results to show potential trends in pollutant concentrations. Highway Maintenance • The Highway crew continued patching roads until the hot mix plants closed just prior to Thanksgiving. • The Highway crew continued to clean catch basin covers, removed leaves and prepared for winter. • The Public Works Department located existing conduits around Colburn Park, the Mall, Court Street and North Park Street. • Flynn Street was paved by United Construction from Campbell Street to the East side of City Hall. • The highway crew extended the sidewalk from the West side of the Mascoma Street bridge, 200’. Locating conduits around Colburn Park Shim/Overlay of Flynn St by United Construction City Manager Updates November 2020 Page 13 of 18
Fleet • In the month of November, we focused on our transition to winter operations. Continued to check all the equipment and trucks to minimize any breakdowns. • Calibrations of salt and brine were completed on equipment to ensure proper application rates would be applied. • We continue to work at the Landfill one day a week on their equipment. The Landfill had a major breakdown on one of their loaders. The quote to have the loader fixed was several thousands of dollars through an outside contractor. The Fleet Division decided to move the loader to the public works shop. We contacted an independent company to come on site that specializes in these repairs. This was the same company we used for line boring while we rebuilt the dozer. The Fleet Mechanics cleaned and prepared the loader for the contractors to come make the repairs. The loader was repaired and back in service with minimum down time for 90% less than originally quoted through the solid waste facility’s contractor. Cemetery November 2020 Cemeteries & Park Maintenance Burials/Cremations 4-Full/6-Cremation Entombments 0 Grave/Trust Fund Sales 6-GR/ 6-Special Reserve Grave Transfers 0 Foundations 0 Place Grass Marker 0 corner markers Burials for the month of November were steady. We had four (4) cremations with two of them being on weekdays and two on weekends. Six (6) full burials with five on weekdays and one on the weekend. With full burials being steady in the month of November, it gave us the opportunity to also contact numerous mini excavator dealerships and ask them to bring their units down for us to test and dig with in preparation for the purchase of a mini excavator in 2021. We had the opportunity to demo a Wacker Neuson, John Deere, Bobcat, Doosan and Hitachi. All machines brought in were equal in size so to get a true comparison of different digging capacities, size in cemetery City Manager Updates November 2020 Page 14 of 18
rows, ability to lift and ability of reach. Going through this exercise was extremely helpful in the preparation process to write the specs to what would be both beneficial while digging graves in the City, as well as getting the specs to a point where this machine could also be used throughout other departments city-wide when needed. When the units were done with the preparation of graves, we would transport them to other job sites to use there as well to put them through the motions to see how they operated in other applications. All Cemeteries have had their final fall cleanups. With the weather staying fair, we were also able to get a jump on some spring cleanup. One being the blowing and raking of pine needles in the Old Pine Tree Cemetery. Maintenance will now transition to clearing overgrown perimeters of all cemeteries and trim low hanging branches as well. In Glenwood Cemetery, we installed a 4 by 6 pressure treated post at the entrance of all roadways off the parking area and hung a chain from post to post to limit the traffic during the winter months. Last year heavy traffic on the dirt roads created severe issues with ice throughout the cemetery. These were also installed as a deterrent as vehicles continue to access the cemetery after hours doing turf damage around the Working Groups fountain. Identifying who is doing the damage has not yet been determined. For the upcoming month, staff will be working on clearing cemetery perimeters, as well as fence replacement in Mascoma Cemetery. As winter weather comes in staff will halt fence repairs and perimeter trimming and assist with plow routes, road treatment and the clearing of snow on the mall and City Hall. Engineering CSO#23-Contract #11 Mechanic Street Area and Guyer/Young Street Area (phase 2)-Park Construction • Continued to Work on As-builts and GIS • Reseeding and lawn issues that were not completed this fall will be completed next spring- money held to address these issues CSO#23-Contract#12 Ora, Avon, Freeman, Bomhower, Myra, Mascoma and Mechanic Streets and cross-country areas between Mascoma St. and Mechanic St. and, Mechanic St. to the Mascoma River • Few items left to address- lawns and utilities punch list • Project reached substantial completion City Manager Updates November 2020 Page 15 of 18
• Final paving and completion of lawn restoration next spring that was not addressed this fall CSO#26- Contract#13 –Rte. 12A, Romano Circle and Cross-country to interceptor • Coordination with housing authority - meeting held Nov 20th • Resident and Business Meeting held Wednesday November 18th for the 90% plans • Plans, Specs and Cost Estimates sent to DES, Clean and Drinking water for comments on 75% plans and were incorporated into the 90% plans • Plans sent to utility company awaiting comments -still awaiting comments • Letters mailed to abutters and alert posted on city general and CSO#13 page for upcoming meeting • Incorporating comments from staff and residents into the 100% plans • NHDES Wetland response letter/ addressing comments Miracle Mile Pedestrian Improvement Project • New Sidewalk on both sides of Miracle Mile between the two entrances of Listen Center and the two larger curb cuts of Miracle Mile Plaza, including a pedestrian refuge island and pedestrian crossing signals and lighting. • Striping occurred week of November 16th • Signs placed/added delineators • Lights energized/everything fully operational • Substantial completion walk held December 8th-punchlist generated Mechanic Street Round a bout • Design underway- meetings held with Historical on the NEPA • Additional meetings and correspondence with NH Cultural Resources • Meetings with consultant held Hillcrest • Continuing work with residents on easements and wetland permissions • Coordinating with Utility companies -still awaiting Comcast to move off lines • Curbing was installed along Prospect and a portion of Skylark being done this year. Concrete poured and paving patching completed the week of November 16th. • Winter walk held on November 5th- to address all items needing to be completed prior to winter shut-down, including erosion measures • Contractor completed winter shut-down work week of December 1st • Contractor anticipates completing Prospect Street Ext. and Skylark this year with Hillcrest and Ledge Lane to occur next year City Manager Updates November 2020 Page 16 of 18
South Main Street Bridge Project • Alternative design 2E design plan preparation and permitting is on-going. The design and permitting effort will take several months. Additional right of way acquisition is pending. Downtown Tunnel Rehabilitation Project • Eastern tunnel demolition and construction is on-going. • The upper parking lot is partially re-opened as of November 13, 2020, with only intermittent partial closures going into the spring of 2021. • Topping stabs, finish work, lighting, CCTV, glass enclosure installation and hardscape/landscape work is scheduled for completion during the Winter- Spring 2021, weather dependent. 20 Spencer Street Project • Soil remediation work is pending further site investigation work and associated environmental report, which is currently on-going. General • Reviewed & approved Building Permits & Planning Board Plans • Pre-submittal meetings with proposed developers prior to submissions • Attended meetings with third party construction & plan applications and final walkthrough and temp CO walk throughs • Altaria Bike path along NH120 completed punch list waiting as-builts • Fema/coordination meetings on redevelopment of Kmart Plaza RECREATION & PARKS Program Updates: Primary attention has been spent on holiday events and planning for 2021 programming with updating procedures that comply with COVID safety measures. Virtual participation with November’s Thankful and Grateful daily activities was all created from the ground up. Negotiating efforts to utilize gym space for winter basketball is on-going. Program Residents Non- Total Residents Basketball 40 pre-registered 40 November’s Thankful & Grateful series Website & Social media based • Arts/crafts with strong supporting City Manager Updates November 2020 Page 17 of 18
Program Residents Non- Total Residents • Giving Thanks activities metrics: 76% view rate for • Random Acts of kindness activity posts (2700 people), • Giving suggestions and 100% view rate for • Volunteering activities videos. • Mindfulness activities Couch to 5k 11 11 Parks Maintenance Project Updates: Major Projects Status Equipment Winterization and Storage Complete. Storage is an issue. Replacement garage Additional Quote is complete Fall park maintenance MRG Maintenance and Improvements Regular leaf maintenance ongoing. Sign installations ongoing Northern Rail Trail Snowmobile running boards complete Graffiti Park Installation 95% complete Pool building repairs On-hold Storrs Hill Pavilion Construction 75% complete Holiday Lights Complete Special Events: Event Estimated Attendance None in November Capital Project Updates: Project Status Timken playing fields Wetlands survey report complete. Community Center Leadership Team Report completed Smith Field Playground Tree work and fencing complete. Parking lot lighting improvement planned. Colburn Park New picnic tables slowly being added. City Manager Updates November 2020 Page 18 of 18
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