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www.pwc.com/ie Click to launch Charity News Helping you to keep up to date with developments in the charity sector Spring 2018
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters Introduction Given the public interest in fundraising and the Other tax matters covered in this issue include impact financial malpractice can have on public a reminder on the potential application of We are delighted to bring you sentiment, we are glad to include an article on Relevant Contracts Tax (which can be very our latest edition of Charity ethical fundraising and how we can learn from costly if not properly managed) and a number Teresa McColgan News, in which we look at the UK experience in this area. We also consider of updates for employers. Firmwide Head of PwC not-for-profit Team some of the current matters of how an organisation can align its fundraising strategy with its communication strategy. Finally, we consider investments and the interest to many charities and responsibilities of management and trustees not-for-profit organisations. With publication of financial statements by in relation to goverance of their organisations’ the Charities Regulatory Authority imminent, investment portfolios. we consider the key likely areas of interest Aisling Fitzgerald for readers of accounts and how the key We hope that this issue provides some Head of PwC not-for-profit Assurance Team messages in your trustees’ report should be useful guidance, and we wish you and your communicated to create value for your reader organisation every success in the year ahead. and ensure transparency for all relevant stakeholders. Following on from the announcement of the VAT compensation scheme in Budget 2018, we highlight what you can do to maximise the recovery of VAT on costs incurred. 1 PwC | Charity News Introduction
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters Ethical fundraising Winning hearts and minds with ethical fundraising Many people join the not- Case study from the UK: events leading to regulatory changes in fundraising for-profit sector “to make a A number of interconnected events has led to significant changes in the UK charity fundraising environment, summarised as follows: difference” (see our last edition’s feature on key talent). Yet a common challenge is best summarised by the headline: • Media coverage (2015): The • Industry and regulatory • New UK Fundraising Regulator ‘People don’t trust charities but unfortunate death of a pensioner who investigation (2016): The industry- (2017): The Fundraising Regulator still expect them to perform took her own life received extensive media funded Fundraising Regulatory replaced the previous Fundraising miracles’ (The Times, 2017). coverage in light of indications that she Standards Board (FRSB) investigated Regulatory Standards Board (FRSB), was feeling pressured by “begging letters” four charities and a fundraising telephone bringing with it ‘teeth’. The Regulator from several charities. agency which featured in the media gained ownership of the Fundraising coverage. The Information Commissioner Code of Practice, previously owned by the This may not come as a surprise to many of (UK equivalent of the Data Protection Institute of Fundraising, which works on a you. From the mishandling of some charities’ Commission) issued total fines in excess of comply or explain basis. The Regulator is finances, to fraudulent door to door collections, £180,000 to thirteen charities for misusing non-statutory but is able to escalate cases fundraising scandals are driving public • Political scrutiny (2015): supporters’ personal data. to the Charity Commission. The Charity sentiment. In carrying out its research for the Parliamentarians responded by calling Commission has the power to investigate, Charities Institute of Ireland (‘CII’) report, for ‘Olive’s Law’ to protect vulnerable facilitate the removal of trustees and strip Charities 2037, Amárach found that one in two individuals from aggressive fundraising. away charitable status. The Regulator is people in Ireland do not trust charities. Unmet This brought about a cross-party funded by a voluntary levy on charities expectations are expressed in the withdrawal parliamentary inquiry into fundraising • Charities announce ‘opt-in’ model spending £100k or more on fundraising of financial giving and in escalated complaints. practices in the charity sector. The of fundraising (2016/7): Three each year. Unethical fundraising practices by a small parliamentary committee later published large UK charities committed to contacting number of charities can give rise to additional a report: The 2015 charity fundraising only supporters who have consented to regulatory oversight of the entire sector. In this controversy; lessons for trustees, the Charity marketing. They will no longer assume article, we describe a case study from the UK Commission, and regulators. supporters are happy to receive fundraising from which we highlight three lessons to be communications unless they have such learned about ethical fundraising. consent. 2 PwC | Charity News Ethical fundraising
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters 1. Manage fundraising risks Ethical fundraising - Three lessons learned Reputational impact Regulation is complex and demanding. Dedicated resources need to be allocated to Reputation is a charity’s lifeblood. It enables interpret and understand these regulations so people to entrust their donations, time that the required actions can be encapsulated and support to your organisation. Senior within the “rules of engagement” referred to management should recognise the significance previously. of reputational implications by setting the Fundraising risks need to be managed compliance agenda for your fundraising Operational impact activities. These “rules of engagement” should ensure clarity, transparency and A hidden impact of unethical fundraising appropriate governance and oversight of all is having to divert scarce resources to deal fundraising activities. Any non-compliance or with the fall out - complaints, investigations even perceived non-compliance can rob your and legal matters. The demands of sustained Outsourcing risks need to be managed organisation of its public trust, which can have investigations can and do prove costly but also severe consequences. weaken morale. Diverted resource results in less time and energy spent on your end cause, Regulatory impact leaving service users the ultimate victims. The regulatory environment is becoming ever more onerous for business in general. The fundraising strategy should be aligned with The charity sector is not immune from this. the communications strategy Legislation such as the EU General Data Protection Regulation (GDPR) and the ePrivacy 3 PwC | Charity News Ethical fundraising
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters 2. Manage outsourcing risks 3. Align the fundraising strategy with the communications strategy Reputational risk Performance risk Communicate why you fundraise Communicate how you fundraise and where the funds go Many charities choose to outsource their You can also ensure quality by building good Ethical fundraising may win minds but passionate fundraising activities. This is often beneficial fundraising approaches into performance fundraisers win hearts. Amárach’s research for CII Educating the public on how you fundraise will from an economic and operational perspective. reporting. Rewarding fundraisers by noted a lack of trust recovery, despite increasing build trust. Likewise, explaining and justifying Like any outsourcing arrangement, this ‘acquisition’ rates only may encourage aggressive regulation. Yet the survey also revealed that how you spend funding will also help increase results in additional risk, particularly from a and unethical behaviors from fundraisers. almost two in three people believe that charities trust. Although one in two people do not trust reputational perspective. The importance of Instead, consider measuring ‘retention’ rates have an important role to play in Irish society. charities, almost one in four people have not yet robust due diligence prior to the appointment indicating inspiring conversations that win long- Fundraisers are the ‘shop window’ to your made up their minds. A clear and transparent of any external party is vital, as is ongoing term supporters. You can also align performance organisation. By training fundraisers as your fundraising model supported by targeted governance and monitoring to ensure the “rules levels with the Guidelines for Charitable ambassadors, you can win new supporters and communications can prove highly effective. of engagement” are upheld. Organisations on Fundraising from the Public keep them. An inspiring conversation can cause issued by the Charities Regulator in 2017. a one-off cash giver or raffle player to convert to Regulatory risk a regular giver. Aligning your communications Outsourcing fundraising does not outsource strategy with your stewardship journey will help your organisation’s responsibilities for ensuring develop a committed support base. compliance. In our last edition, we covered the Questions to ask your trustees: duties of trustees under the Charities Act 2009. This includes acting with reasonable care and skill. You should ensure contractor compliance • Are they aware of the Guidelines Questions to ask your fundraisers: Contact for Charitable Organisations on by setting compliance targets and checking that Fundraising from the Public issued by • Can they describe the organisation’s your agencies are complying. the Charities Regulatory Authority? mission? Lina Sleath • Have they assessed whether the • How would they explain the role Risk Assurance Manager reward structure for fundraisers of fundraising and the difference lina.sleath@ie.pwc.com motivates ethical fundraising? people’s support makes? (01) 792 5416 • Have they asked for third party due diligence before outsourcing Andy Banks fundraising? Risk Assurance Partner andy.j.banks@ie.pwc.com (01) 792 6805 4 PwC | Charity News Ethical fundraising
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters Transparency & the trustees’ report Transparency in an era of financial reporting and regulatory change The trustees’ report is effectively a narrative registered with the Charities Regulatory At present in Ireland, the outlining the charity’s achievements and Authority. While the Charities Regulator has performance for the year, including its financial not yet exercised his right to publish financial Charities (Accounting and performance during the year. It should also statements of charities, he has indicated his Reporting) Regulations have provide various qualitative disclosures on intention to do so, and it is expected that this not yet been enacted, so there is matters relating to governance, structure, will happen shortly. no legal requirement to prepare administration details, future plans, and environmental and social reporting matters. Interestingly, it is not just charity accounts a trustees’ report. It is widely which are moving towards an increased level accepted that when enacted, While writing these reports can be onerous, of transparency and disclosure. The European the Accounting and Reporting it is important to remember that the messages Union (Disclosure of non-financial and diversity regulations will require the use of conveyed in annual reports are critical to information by certain large undertakings and the Charity SORP FRS102, and a how charities are perceived by donors, and groups) Regulations 2017 (the Non-Financial by the media and the public at large, and so Disclosure Regulations, or the Regulations) trustees’ report is a requirement Aisling Fitzgerald, who it is important that the report is as fair and were signed on 30 July 2017 by the Minister of the SORP. Many charities have transparent as possible. for Jobs, Enterprise and Innovation, and came is head of our not-for-profit early adopted the SORP and are into operation on 21 August 2017. They apply to Assurance Practice, outlines the therefore already preparing a In an era where transparency is increasing and financial years beginning on or after 1 August key disclosure requirements for where donors and funders expect to have a 2017, and require entities within their remit to inclusion in your trustees’ reports. trustees’ report. Others have yet large amount of information about the charity disclose information on the way they operate to adopt. they are supporting at their finger-tips, it is Padraig McKeon, an and how they manage social and environmental imperative firstly, that your annual report independent communications challenges. includes that data, and secondly, that your consultant, provides some tips and annual report is readily accessible and publicly Given this move towards increased advice on how you can ensure you available. transparency in financial reporting for charities communicate with impact in your and large corporates, we thought it timely to annual report. Section 54 of the Charities Act 2009 provides cover this topic. In the next two articles Aisling for the publication of annual financial and Padraig discuss what you need to disclose statements of charitable organisations and how best to communicate it. 5 PwC | Charity News Transparency & the trustees’ report
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters The trustees’ report - key disclosure requirements Overriding requirements It is important to remember that the overriding A good trustees’ report will tell the reader what purpose of the trustees’ report is to ensure the charity is set up to do, how it is going about that the charity is publicly accountable to it, and what has been achieved as a result of its its stakeholders for the stewardship and work. The report will assist the user to make management of the funds it holds. economic decisions in relation to the charity and to assess the charity’s progress against its In preparing the trustees’ report, the trustees objectives. It will tell the story of the charity of a charity should consider the information in a balanced manner, acknowledging both needs of the primary users of their report. The significant successes and failures. primary users may vary from charity to charity, but will normally include funders, donors, One thing we have noticed in practice is that financial supporters, service users and other people do not like to talk about their failures, in beneficiaries. the public domain. A sign of a balanced report is one which takes credit for the successes of The report should be written in a coherent and the charity, and which sets out areas where logical manner that meets legal and regulatory objectives were not achieved during the year, requirements. explaining also what got in the way of the charity achieving its targets or objectives. The Charity SORP FRS102 notes that the trustees’ report should provide a fair, balanced and understandable review of the charity’s structure, legal purposes, objectives, activities, financial performance and financial position. Good financial reporting provides a context for the reader within which to interpret the accounts 6 PwC | Charity News Transparency & the trustees’ report
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters Charity SORP FRS102 – 1. Objectives and activities 3. Financial review 4. Structure, governance and management trustees’ report disclosure a. The trustees’ report must include an a. This section of the report should provide requirements outline of the charity’s objectives, aims an interpretation of the key financial a. This section should deal with the and strategic activities. performance as outlined in the Statement structure and governance arrangements The SORP requires that for larger of Financial Activities, the Balance in place for the organisation. It should charities (turnover > €500k), the b. The report must also cover the charity’s Sheet, and the Cash-flow and Reserves explain how the organisation is governed, seven headings below must be strategic investment policy, grant making statements. what committees are in place, how included in the trustees’ report. policies and contribution of volunteers. board members and key management We outline some of the important b. It should cover the principal funding c. It is useful for this section of the report are trained, how often the board and messages which should be dealt with sources, details of any pension deficit, to include an outline of the strategic committees meet, and what matters are under each of the seven headings. A and the extent to which the organisation objectives included in the organisation’s reserved for the board/committees. more detailed document describing takes social, environmental or ethical overall business/strategic plan. the “musts” and “shoulds” under considerations into account in its b. It should also deal with procedures for each of the seven headings is available on our website at: 2. Achievements and performance investment policy. management remuneration. https://www.pwc.ie/ a. The report must cover the performance c. A suite of KPIs is often used in this section of the trustees’ report to illustrate the 5. Reference and administrative details publications/2018/trustees-report- of the charity in the year against its charity’s financial performance. KPIs such a. This section should provide reference considerations-not-for-profit.pdf stated objectives, covering in particular as the following are often provided as and administration details for key fundraising performance, investment these are of interest to readers: management and other professional performance, and the impact of material i. Direct charitable expenditure as a % of advisors. expenditure incurred to raise income. total expenditure. b. A good report will provide some ii. Support costs as a % of total costs. 6. Plans for future periods information on the individual objectives in the organisation’s strategic plan and a. The future plans of the organisation, iii. Salaries and wages as a % of total costs including details of the activities planned to what extent the organisation has and/or total income. delivered on each objective in its overall to achieve them, should be detailed in this plan during the year. iv. Governance costs as a % of total costs. section. c. The report should also identify challenges encountered during the year, in v. Fundraising expenditure as a % of income raised. 7. Funds held as Custodian Trustee on behalf of others particular challenges relating to the non- vi. Unrestricted reserves as a % of income. achievement of strategic objectives. a. If the charity holds funds as an agent vii. Government income as a % of total acting on behalf of others, details of the income. nature of the agency arrangement should be included here. 7 PwC | Charity News Transparency & the trustees’ report
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters Other information which is expected to be included: While not covered explicitly in the seven headings above, there is an expectation that the trustees’ report will also include a certain amount of information in relation to environmental and social reporting matters. The report should illustrate the organisation’s awareness of environmental issues, It should include a Social Responsibility Statement, covering health & safety, equal opportunities and employee rights. It should also include a policy statement on green/ethical based procurement policies followed by the organisation, as well as a policy statement for the organisation on waste management and recycling. So as you can see, the trustees’ report should Tips and advice on how to communicate your Contact contain quite a lot of information about the key messages with impact organisation. One key tip we have is that you should not wait until the end of the financial Having considered the reporting Aisling Fitzgerald year to put this information together. In the requirements in the SORP for the Assurance Director same way that your finance teams won’t wait trustees’ report by our internal aisling.fitzgerald@ie.pwc.com until year end to deal with income shortfalls or SORP experts, the next section of (01) 792 8707 liquidity risks, the thought process which needs our newsletter provides an external to go into drafting a solid and informative communication expert’s view of trustees’ report is an evolving process which some of the key communication Angela Devaney should be started early in the financial year. pillars and how you can use these to drive effective communication Assurance Director with your key stakeholders. angela.devaney@ie.pwc.com (01) 792 6861 8 PwC | Charity News Transparency & the trustees’ report
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters The trustees’ report - effective communication Using the trustees’ report as a pillar of effective communication to key stakeholders shape the expectations of those interested in The new regulatory reporting their organisation. requirements for not-for-profit While the primary statutory obligation is to organisations present a dual report legal and financial status, there is an challenge for many charities. opportunity also for trustees to give a social In the first instance there is a report and to put a context on the environment in which they operate, the constraints and change in the settings on privacy obligations that they deal with, the work that which requires previously private they do and what has been achieved. information being, at some level, in the public domain. Then In this article we will take a look at how that opportunity can be exploited. there is the concern for their reputation - how third parties • We will firstly put it in a little bit of context. will interpret that information. No organisation can ‘speak’ to everybody, and there would be little value in trying to do so. There will always be third parties that are more important and influential than others, so we will look at how those might be Let’s get the difficult piece out of the way first. identified and categorised. We can’t control reputation. Nobody – personal or corporate – can control what other people • This gives a frame of reference for think of them. Fundamentally, reputation communications in general and specifically forms around how an organisation behaves but in this case for an annual report which can it can of course be influenced significantly by become a benchmark piece of communication organisations that communicate effectively. for those important audiences. The Annual Report is a naturally occurring • Finally, we will look at some of the specific opportunity to communicate. Every charity steps that can be taken in drafting and should look on it as an opening to address and presenting the report to put the charity and its work in context. 9 PwC | Charity News Transparency & the trustees’ report
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters First order of business – understand an organisation is that of ‘salience’ – the Fig 1. Power / Urgency matrix who you are talking with degree to which a stakeholder is important to or connected with the objectives of the High The starting point for effective communication organisation. There are a variety of ‘mapping’ today is not crafting the message – it is tools or models that originated in the practice understanding the audience. To create an of project management and management effective piece of communication, in any consulting but are increasingly used by Keep satisfied Key players - context, it is important to know who we communicators to analyse the competing claims and monitor engage often and are talking with, what matters to them and of third parties and interested cohorts. critically ‘why’ does it matter? carefully manage closely These tools typically group stakeholders Any given organisation will have a range of on a map (see Fig. 1) by reference to the stakeholders - “any group or individual that can stakeholder’s affect or is affected by the achievements of the organisation’s objectives” . • potential power over, or impact on, the organisation: the extent to which Power Critically, the stakeholder decides whether the stakeholder can hope to impose their they are ‘interested’ and how they are affected. principles over the organisation and affect The organisation doesn’t get to choose its what the organisation wants to do – and their stakeholders. What it must do is understand Monitor, with Keep informed who its stakeholders are, decide which are the • interest: the extent to which the minimum effort most important to it achieving its objective and stakeholder has a meaningful interest in what then manage the relationship with those as the organisation does as it sets out to meet its effectively as possible. objectives Not all are equal, and circumstances will This structure gives the organisation a means of change so that what defines a given stakeholder deciding which group of stakeholders needs the as more significant in one situation will see most and the ongoing attention – specifically someone entirely different to be the priority at those to whom the organisation is of great (self) another time. interest and those who hold some element of power over the organisation. The most widely used filter for assessing the position of a stakeholder relative to Low High Urgency 10 PwC | Charity News Transparency & the trustees’ report
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters The power / urgency matrix explained Looking at it quadrant by quadrant: • Those on the top right are the key stakeholders. They have a high level of power and a sense of urgency. The organisation is of great interest to them and they have the power to help make it successful (or to derail it). The generic strategy would be to manage communication with these groups actively and be responsive on an ongoing basis. • Those in the Low Power – High Urgency quadrant have a strong interest in the organisation which they will voice openly but they have little actual power to influence what matters to the organisation. The strategy will be to keep them informed – feed and satisfy their need as a standard process. • Those with High Power and Low Urgency are not expressly vested in what the organisation does but will have occasional cause to become to take an interest and hold a latent power that could impact greatly if activated. The generic strategy for that group is to monitor closely to ensure they remain satisfied and to respond quickly and with energy where required. • The Low Power – Low Urgency quadrant may have occasional cause for taking an interest, but generally have little interest and because they have little power the approach here would be to maintain a monitor but to expend minimum effort. 11 PwC | Charity News Transparency & the trustees’ report
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters Communicate your purpose in their operationally and to ensure the optimum use Stories are about emotion. Anecdotes and language. Concentrate on why of resources. The focus should be all about scenarios, whether real life or composite Contact the deliverables and the outcomes – with stories, bring what organisations do to life. Now that we know which stakeholder groups a clear rationale for expenditure linked to They offer examples that people can relate to Padraig McKeon are most important, we must shape the content outcomes. and feel strongly about. Independent of the report to meet their needs. Sinek* notes that “people don’t buy ‘what’ you do, they buy communications • The cost of personnel and administration is Stories describe products or services by consultant ‘why’ you do it”. determined in the first instance by having reference to what can be achieved with them padraig@mckeonireland.com the right people in the room to deliver on rather than to their features. A well-crafted report allows the charity the (087) 2312632 the organisation’s needs and benchmarked means of doing this. The focus of the report The central element of all stories are people – against the market. text will not be around the numbers employed, who use services, achieve change, overcome or the amount spent or the funds under • The organisation plans ahead and maintains adversity, find happiness or whatever is relevant investment. Those are the ‘what’ and ‘how’ of a development fund that allows it to to the cause. the organisation. Instead the focus in the first invest in the sustainability of its assets and instance will be on the ‘why’ of the organisation infrastructure to avoid under-performance Readers can identify with people as characters, – the benefits, opportunities, and contributions and obsolescence. it allows them to connect with what is it is making to others. That is then followed happening in the organisation and see its by the ‘what’ and the ‘how’. To give some Under these headings the organisation purpose in ordinary terms. examples: can outline its remuneration policy, its administration costs ratio, its mix of So, in summary, far from being something to • When talking about the executive team, personnel employed, its board structure and fear, the trustees’ report is an opportunity. It we talk in the first instance about the decision making, its investment strategy and should be considered as a substantial voluntary importance of stewardship and of ensuring contingency plans including working capital contribution that an organisation can make that we have the right calibre of people to reserve. These are the ‘whats’ and ‘hows’. to the ongoing process of investing in its ensure the charitable objectives are met Critically however, the language and the reputation. Focus the effort in the first instance and in a controlled fashion. This would rationale for the material covered starts with on the key stakeholders that matter and whose focus on the outcomes achieved on foot of ‘why’, which centres the report on the purpose ‘power’ can impact most on the organisation. the organisation’s presence. That is why of the organisation and the benefits it creates. Work on finding stories that illustrate ‘why’ the CEO/key management is paid a market your organisation is relevant and use them to competitive salary. Purpose is easier to tell through stories move beyond just the numbers and the legal requirements. • Likewise the organisation has professional The optimum way to bring the work of the staff in all of the key technical and organisation to life is to find and tell stories that support areas that are required to deliver illustrate the work that it does. *Sinek, S., (2011). Start with why: How great leaders inspire everyone to take action. Penguin. 12 PwC | Charity News Transparency & the trustees’ report
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters VAT Compensation Scheme for Charities What must you as a charity do now to maximise the recovery of VAT on costs? In October 2017 the government Basic requirements: How much VAT will I be refunded? set out, at a very high level, a scheme to compensate • You must be registered with the Charities • Subject to the above you will be refunded on Regulator. the basis of the proportion of your privately charities for VAT suffered on (non-State/EU/international organisations) goods and services consumed • You must hold a tax clearance certificate. generated funding to total funding, e.g. in delivering their services. • You must have a set of audited accounts if 40% of your funding is generated from Such compensation has long for the year for which the claim is being private fundraising, subscriptions and been sought as charities, being submitted. donations then you may claim 40% of your input VAT for the year concerned. generally exempt from VAT, VAT specific requirements cannot recover VAT incurred • If the total of VAT sought by all charities in • You should be able to identify all VAT paid 2019 (for the calendar year 2018) exceeds the on costs. The scheme has been to suppliers (including any ‘reverse charge’ cap of €5m then you will be refunded on a capped at €5m for 2018. The VAT which you may have accounted for) in pro-rata basis. scheme will work one year in a calendar year, commencing with 2018 - arrears, with compensation you should start this identification from 1 • Claims valued below €500 will not qualify. for VAT incurred in 2018 being January 2018. When can I claim the VAT and when am sought by the charity in 2019. A • You should be able to identify any VAT which I likely to receive it? proportion of the VAT incurred you paid and which is excluded from the • For the year 2018 you will make the claim in in 2018 will be refundable. It is refund scheme, namely: 2019 (closing date is not specified so for the Contact likely that any claim made in • VAT on private, non-charity related present it is assumed to be 31/12/2019) 2019 (in respect of 2018) will not expenses; • According to the published document on the be paid out until 2020. • VAT incurred and which is deductible under refund scheme, the cap of €5m is an annual Pat Kennedy an existing special refund scheme, and cap. This suggests that payment to you under Senior Consultant the scheme will not be made until sometime patrick.g.kennedy@ie.pwc.com • VAT incurred which is otherwise deductible. in 2020. (01) 792 6223 13 PwC | Charity News VAT Refunds Scheme
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters Tax updates Employment Taxes Taxation of payments to apprentices by Visa required nationals list updated Topics covered in this issue Education & Training Boards (ETB) As of 31 January 2018, UAE nationals will no Taxation of illness benefit and longer require a visa to travel to Ireland. The include the impending Revenue have updated their position on ETB government has promised to focus on reviewing occupational injury benefit with effect introduction of Real Time payments made to apprentices attending from 1 January 2018 the list of visa required nationals more college as part of their training. ETBs are now Reporting (RTR) for employment frequently. Revenue will now incorporate taxable illness required to deduct tax under the operation tax and payroll compliance, of PAYE. Apprentices are advised to obtain and similar benefit payments into an employee’s Citizenship application – six weeks restrictions on tax relief for tax credit certificate. Employers may need to tax credit certificates so that the correct outside Ireland professional subscriptions, the review their policies for the treatment of illness deductions can be made. This is likely to lead to taxation of illness benefits and benefit payments to ensure that these reflect complications where an apprentice already has Those applying for citizenship should be of payments to apprentices, the new Revenue process. their tax credits allocated to their employment aware that there has been an increase in the in the normal manner. number of applicants asked to provide detailed and a number of immigration Professional subscriptions and information regarding their travel patterns. related updates. In addition, tax treatment of employer paid Immigration updates This is due to a policy which limits the time a reminder not to ignore the subscriptions permitted to be spent outside Ireland to six potential application of Relevant The following changes may be of interest to weeks in the year preceding the application for Revenue recently updated their Tax & Duty employers with employees who are not EEA citizenship. Contracts Tax. The costs are high Manual in relation to professional subscriptions nationals: if you get it wrong, so it’s better paid by employers on behalf of employees. Review of employment permits regime to be careful and check if you’re In essence, Revenue will only accept two Changes to national minimum wage No official announcement has been made, but it potentially in scope in advance situations where such subscriptions can be paid is likely that a review will focus on the eligibility of undertaking any building, tax-free on behalf of employees. These are (i) This increased by 30c to €9.55 from 1 January for employment permits for some lower where there is statutory requirement for the 2018. This modest increase may have an impact skilled workers. This would widen the net for development fit-out, installations on the eligibility for all employment permit and employee to be a member of the professional employers looking to fill roles where the talent or ongoing repair work. body and the individual is employed in that Atypical Working Scheme applications. is difficult to source. professional capacity, and (ii) the membership entitles the employee to represent a client of Atypical working scheme his/her employer in a tribunal or similar and this is a duty of the employment. All individuals travelling to Ireland under this scheme must now do so within 90 days of the approval letter issuing. 14 PwC | Charity News Tax updates
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters Relevant Contracts Tax (RCT) RCT is a withholding tax system that applies where With effect from 1 January 2019: Contact a Principal Contractor engages a subcontractor 1. Employers must notify Revenue 4. Payment of all amounts due to to carry out Relevant Operations. The Principal at the same time as or before the Collector General must be is then required to notify the contract, and all the payment of emoluments to made by the 23rd of that month Doone O’Doherty payments under the contract, to Revenue on the employees by way of a Payroll (where the employer pays and Partner eRCT system in advance of payment being made. Submission Request. For each files online via ROS). doone.odoherty@ie.pwc.com employee, employers must notify (01) 792 6593 There is a common misconception that RCT applies There will be no requirement to file Revenue of: only to the construction industry. However, any P35s or P30s or to issue P60s or P45s not-for-profit organisation (including boards of • the amount of emoluments for 2019 or subsequent years. management of schools, universities, hospitals, being paid, The next milestones along the charities, religious organisations etc.) can fall • the date of the payments, and road to 1 January 2019 include the within the scope of RCT. • PAYE, USC and PRSI due; launch by Revenue of a full size test As the penalties for non-compliance with the site in March 2018 and the rollout 2. Shortly after month end, of an employer data alignment eRCT procedures are severe, it is important that Revenue issue a monthly programme by Revenue in July 2018. all not-for-profit organisations consider their RCT statement summarising Payroll obligations before undertaking any building, Submission Requests made For more information or to contact development, fit-out, installation or ongoing during the month; our RTR team, visit: https://www. repair work. pwc.ie/payemod 3. An employer return will be Real Time Reporting (RTR) submitted by the 14th of the following month specifying the The introduction of RTR is becoming all the more total PAYE/USC/PRSI deducted ‘real’ following the publication of Finance Act 2017. from individual employees. (The The Act sets out the changes necessary for the statement from Revenue will be implementation of RTR on 1 January 2019. deemed the return unless the employer disagrees and amends Since RTR was first announced in October 2016, the statement in advance of the Revenue has dedicated substantial resources to deadline); and planning for and implementing this ambitious PAYE modernisation plan. The Department of Finance committed an allocation of €50 million to the project in Budget 2018. 15 PwC | Charity News Tax updates
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters Investment and Governance Challenges have emerged periodically, Managing the assets of your including Brexit, US elections and global political tensions, but inflation and long term Investment Scope of charity and making appropriate interest rates have remained subdued, so with manager investment investment decisions are two reporting powers limited alternative investment options many requirements of the general duties of charity not-for-profit investors have invested in equities trustees as outlined in Guidance and have been rewarded. for Charity Trustees, issued This is now potentially going to change. Market Target and by the Charities Regulator indicators are suggesting a rise in interest benchmark Investment in June 2017. With market rates, and as a result alternative investment performance objectives indicators suggesting change, options become more viable – and there is also monitoring and alternative investment the potential for equity market turbulence if interest rates rise. options becoming available, we consider the areas of investment Those charged with the stewardship of funds governance needing particular in not-for-profit organisations will need to rely Who can make on clear and robust governance processes to Attitude focus at this time. investment to risk navigate this potentially changing investment decisions environment. What to focus on How much is Types of available for Previous newsletters have discussed the investment investment, time importance of having such a process in place e.g. ethical Investment governance investments horizon and and ensuring it is able to withstand shifts in liquidity needs Strong investment performance over the last the investment environment such as these. The number of years means that many investors areas a not-for-profit organisation’s investment who have invested in “risk assets” have seen the policy should cover are outlined in the diagram value of their investments grow substantially. on the right. 16 PwC | Charity News Investment & Governance
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters What opportunities are there? As the potential for increasing investment market volatility emerges, the two aspects There is now a clear market expectation that both of governance we think trustees and boards interest rates and volatility in equity markets are should be paying most attention to are: on the rise. But why does this matter? 1. Investment objectives: What do It matters because in recent years, due to we want to achieve? Is there clarity sustained low interest rates, investors have among our stakeholders around these been forced to seek out riskier assets, such objectives? as equities, to generate a return. If interest rates continue to rise, investors will have the 2. Attitude to risk: Given the needs of opportunity to lock-in a more substantial return the organisation and the investment without suffering the ups-and-downs associated time horizon, what is an appropriate with risk assets. In doing so, investors are able level of investment risk? to reduce investment risk and also “bank” some of the performance over and beyond their long term target from the last eight or nine years. Reacting to investment outcomes Next steps Very often, investors will react only to negative outcomes. What investors are actually reacting In essence, the current situation in investment Contact to is a significant change in circumstances, markets highlights the reasoning behind and this is just as relevant after a period of having a written investment governance policy significantly positive performance as after a in the first place; it provides a framework Munro O’Dwyer Martin McAlister period of significantly negative investment for making investment decisions, helping Partner Manager market performance. A clear investment boards and trustees to manage the not-for- munro.odwyer@ie.pwc.com martin.mcalister@ie.pwc.com governance policy provides a framework to profit organisation’s resources effectively and (01) 792 8708 (01) 792 6197 allow decisions to be made where positive demonstrate good governance. investment performance is delivered. In any case, given the changing investment Where investment performance has exceeded environment we believe a review of investment expectations, a key question to consider is governance and strategy should be on the whether the current level of risk remains agenda for charities and other not-for-profit appropriate – or is there an appropriate time organisation’s during 2018, with particular to consider reducing that risk by adjusting the focus on reviewing the robustness of their asset allocation of the portfolio? strategic decision making processes. 17 PwC | Charity News Investment & Governance
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters Community matters People Giving Scheme Alzheimer Society World Over €600K Memory Ribbon Day has been raised through the scheme to date for 27 different charities Presentation of the 2017 PwC People Giving Scheme Fund: Ava Battles, CEO MS Ireland, Evelyn Kelly Raised €59,902 PwC, Mairead Dillon, Head of Fundraising The in 2017 through payroll Alzheimer Society of Ireland, Denise Fitzgerald, CEO Temple Street Foundation, Mary McCluskey PwC donations and fundraising events Trick or Treat for Temple Street €3,116 raised Christmas fundraiser in Restaurant with for our 2017 charities by the funds going to all charities Annual Table Quiz in CCD 18 PwC | Charity News Community matters
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters Community matters People Giving Scheme Co-Ops volunteering day Volunteers worked for 5 different charities on 1 December - ISPCC, Focus, NCBI, An Cosán and SVP - doing a variety of work including painting, warehouse work, charity shop work and sales. Attending the Barretstown Annual Report launch in PwC: L-R: Dee Ahearn (Barretstown), Maurice Pratt (Barretstown), Aisling Fitzgerald (PwC) and Feargal O’Rourke (PwC). Santa Gift Appeal 19 PwC | Charity News Community matters
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters PwC not-for-profit team Teresa McColgan Aisling Fitzgerald Andy Banks Ken Johnson Tax Partner Assurance Director Risk Assurance Partner Assurance Partner teresa.mccolgan@ie.pwc.com aisling.fitzgerald@ie.pwc.com andy.j.banks@ie.pwc.com ken.m.johnson@ie.pwc.com (01) 792 8613 (01) 792 8707 (01) 792 6805 (061) 792 8520 Ciara Whelan Angela Devaney Pat Moran Anna Kinsella Tax Director Assurance Director Cybersecurity Partner Pensions and Investments Director ciara.whelan@ie.pwc.com angela.devaney@ie.pwc.com pat.moran@ie.pwc.com (01) 792 8635 (01) 792 6861 (01) 792 5308 anna.kinsella@ie.pwc.com (01) 792 6171 Chris Timmins Michael McDaid Ellen Roche Fiona Barry VAT Director Advisory Partner Executive Search Entity Governance & Reward Director & Compliance chris.timmins@ie.pwc.com michael.j.mcdaid@ie.pwc.com Senior Manager (01) 792 6768 (01) 792 7950 ellen.roche@ie.pwc.com (01) 792 6703 fiona.barry@ie.pwc.com (01) 792 6720 Doone O’Doherty Lina Sleath Munro O’Dwyer Pat Kennedy Tax Partner Risk Assurance Manager Pensions and Senior Tax Consultant investments Partner lina.sleath@ie.pwc.com doone.odoherty@ie.pwc.com patrick.g.kennedy@ie.pwc.com (01) 792 5416 munro.odwyer@ie.pwc.com (01) 792 6593 (01) 792 6223 (01) 792 8708 20 PwC | Charity News PwC not-for-profit team
Transparency & Ethical fundraising the trustees’ report VAT Refunds Scheme Tax updates Investment & Governance Community Matters www.pwc.ie This content is for general information purposes only, and should not be used as a substitute for consultation with professional advisors. © 2018 PricewaterhouseCoopers. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details. 06266 18 PwC | Charity News
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