Changing Dynamics in State Oversight of For-Profit Colleges
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American Association of State Colleges and Universities A Higher Education Policy Brief • April 2012 Changing Dynamics in State Oversight of For-Profit Colleges by Thomas L. Harnisch Policy Analyst Context current system believe the regulatory “triad” lacks an appropriate distribution of responsibilities and Growing student enrollment, rapid increases in federal sufficient capacity to adequately protect students and state financial aid, and alarming amounts of from illicit practices, ensure institutional integrity student borrowing over the last decade at for-profit and sufficiently advance students’ educational and colleges have led to a new round of scrutiny over economic well-being. With an estimated 2.4 million these institutions’ practices, policies and products. students enrolled at for-profit colleges1 and billions Investigations by state and federal authorities and invested in federal and state student financial aid, lawsuits filed over the last two years have highlighted regulatory lapses can have significant, long-term numerous troubling instances of fraud, abuse and repercussions not only for students attending these unsatisfactory student outcomes at some for-profit colleges, but for employers seeking skilled workers, colleges. While many for-profit colleges make taxpayers financing student financial aid programs, important contributions to students and communities, and ethical for-profit colleges competing in the some “education businesses” have left students postsecondary education marketplace as well. deep in debt without meaningful employment opportunities. As a result, members of Congress, the The states’ role within the regulatory triumvirate is Obama Administration, state-level officials and higher being revisited. State governments arguably have education leaders continue to weigh policy measures the strongest position of the three entities, with seeking to improve student outcomes and crack broad legal authority, public accountability and down on unethical and illegal conduct in the for-profit close proximity to many campuses. Historically, college industry. state governments have had central oversight responsibilities, including authorizing institutions to While many policy proposals are being considered, legally operate and providing consumer protection. more fundamental concerns remain over the efficacy Further, states are charged with overseeing all of the shared regulatory arrangement between states, postsecondary institutions operating within their accrediting bodies and the federal government as it borders, including a notable number of unaccredited pertains to for-profit college oversight. Critics of the colleges.
This paper focuses on the state role in regulatory profit colleges. Total enrollment at Title IV-eligible oversight of for-profit colleges. It describes the institutions jumped from 1.48 million in fall 2007 6 rapid rise of the for-profit college industry, outlines to 2.42 million in fall 2010,7 an increase of nearly 64 troubling allegations of consumer fraud and abuse, percent. Since fall 2000, enrollment at for-profit highlights a pattern of disconcerting student colleges has increased 260 percent.8 For-profit outcomes, revisits the state’s oversight function and college enrollment now comprises 11.2 percent of discusses national and state efforts to strengthen total postsecondary education enrollment at Title state oversight of for-profit colleges. IV-eligible institutions.9 The industry also enrolls an estimated 670,000 students at unaccredited institutions that are not eligible for federal Title IV Observations funding and are not included in the U.S. Department of Education’s enrollment count.10 For-profit colleges have long been part of U.S. postsecondary education, but have rapidly grown Higher enrollment counts have led to a greater and transformed to include a critical mass of college share of degrees being conferred by for-profit students. colleges. In 2008-09, for-profit colleges issued five percent of all bachelor’s degrees, 18 percent of all For-profit colleges are not new to American associate degrees, 42 percent of all certificates and postsecondary education. For over two centuries, 10 percent of all master’s degrees.11 These degrees mostly small- and medium-sized education and certificates include a wide variety of programs, businesses have offered a range of job training, but for-profit colleges generally focus on training occupational certification and place-based, career- students for careers in high-growth labor market oriented education programs. Many for-profit sectors. According to Harvard professors David colleges have a history of reaching out to students Deming, Claudia Goldin and Lawrence Katz, for- that may not have been well-served by traditional profit colleges now confer one in three associate postsecondary education, including older, minority degrees in business, management and marketing; and low-income students.2 For-profit colleges’ often over 50 percent in computer and information science; nimble organizational structure has allowed quick and nearly a quarter of all associate degrees in the adjustments to changing labor market conditions and health professions. For-profit colleges often focus on programs aligned to individual and employer needs. 3 communications, business, and personal and culinary service programs at the bachelor’s degree level.12 The advent of online instructional delivery has allowed the for-profit college industry to transform to include Despite the industry’s consolidation, online growth a number of large, primarily online, corporate entities and program focus, it remains diverse in its size, range spanning multiple states. Online learning provided of program offerings and methods of instructional by large for-profit colleges fueled the industry’s delivery. Smaller for-profit colleges can enroll as growth in the last decade. Nearly 90 percent of the little as a few dozen students, while the University for-profit industry’s growth from 2000-2009 can be of Phoenix’s Online Campus enrolled an estimated attributed to for-profit chains and primarily online 321,000 full-time students in their undergraduate establishments. By 2008-09, the 15 largest for-profit 4 and graduate programs in Fall 2010.13 Some for-profit college companies enrolled nearly 60 percent of the colleges offer week-long, non-degree programs, while sector’s students. 5 others enroll students for multi-year, terminal degree programs. For-profit colleges may offer exclusively Online learning, as well as growing demand for online courses, classroom delivery or blended course postsecondary education, are two factors that have formats. fueled rapid student enrollment increases at for- 2 / April 2012 • AASCU Policy Matters
Federal and state investigations, as well as media being accepted by employers, providing false job scrutiny, has revealed fraud and abuse in the for- placement numbers to prospective students, and profit college industry. deceptive and fraudulent sales tactics, including misinformation on private student loans. Student and employee allegations of impropriety at some for-profit college companies, coupled with Senators Harkin and Dick Durbin (D-IL) have also the industry’s phenomenal growth over the last given attention to for-profit colleges’ participation in two decades, have resulted in renewed scrutiny of veterans’ tuition assistance programs. Hearings on the their business practices and sustained longstanding industry’s participation in veterans’ tuition assistance fears of systemic consumer fraud and abuse. Some funds have focused on accusations of predatory have accused for-profit college companies, given recruiting practices because veterans’ tuition benefits their huge influx of revenues from federal student do not count toward the “90/10” rule, which requires aid programs, of enriching themselves rather than institutions to receive at least 10 percent of their providing enriching academic experiences to funding from non-Title IV financial aid sources. As students. Critics have argued that the profit-seeking for-profit colleges enroll more students participating motive has, in many instances, taken precedent in veterans’ tuition assistance programs, they are over academic and student success priorities, able to enroll a greater number of students using as well as admissions practices that may involve federal financial aid. This has created an incentive for misrepresentation, false information and high- some for-profit college companies to aggressively pressure sales tactics.14 recruit veterans and those eligible for veterans’ tuition assistance.16 Student recruitment practices have been at the forefront of this criticism. Some for-profit college A large share of students who have participated in the companies have been accused of committing Post 9/11 G.I. Bill veterans’ tuition assistance program consumer fraud and abuse. Fraud is considered chose to attend a for-profit college, according purposeful consumer deception, while abuse includes to a December 2010 report from the U.S. Senate deception, injustice and unscrupulous behavior HELP Committee. The committee reported that in but is not necessarily deliberate. This includes false the first year of Post 9/11 G.I. Bill implementation, expectations, not offering promised or implied public colleges (two- and four-year) and for-profit educational opportunities and failing to provide colleges received similar amounts of Post 9/11 G.I. Bill appropriate systems for hearing and redressing funds ($697 million and $640 million, respectively); valid student grievances. Recent federal and state 15 however, higher cost of attendance at for-profit investigations and lawsuits, as well as media inquiries, colleges meant the program funded 203,790 students have revealed numerous instances of fraud and abuse at public colleges and 76,746 at for-profit colleges. at for-profit college companies. It is unclear whether The report claims that the top for-profit providers of these investigations uncovered isolated incidents veterans’ education have poor student outcomes; four of impropriety or widespread unethical and illegal of the top five for-profit colleges receiving the most activity. Post 9/11 G.I. Bill funding have student loan repayment rates between 31 and 37 percent.17 Federal Investigations and Lawsuits. Senator Tom Harkin (D-IA), chair of the Senate Committee on The U.S. Government Accountability Office (GAO) Health, Education, Labor and Pensions (HELP), has has also looked into the industry’s practices. GAO led a series of high-profile hearings and discussions released a report in August 2010 citing troubling highlighting unethical practices in the for-profit instances of fraud and abuse at a sample of 15 for- college industry. Testimony from Harkin’s hearings profit colleges. According to the report, four of the 15 uncovered a wide array of industry abuses, including colleges encouraged undercover applicants to falsify misleading claims over their programs’ credentials their Free Application for Federal Student Financial 3 / April 2012 • AASCU Policy Matters
Aid (FAFSA) form, including urging applicants to then repay the bank at the end of the fiscal year.24 The not report assets and instructing them to falsify case remains open. the number of dependents. GAO reported 13 of the 15 colleges supplied undercover applicants with State Investigations and Lawsuits. State leaders have deceptive or otherwise questionable information also examined the industry’s practices. Kentucky pertaining to graduation rates, employment prospects Attorney General Jack Conway (D) is currently upon graduation or projected earnings. Nine of leading a multi-state, bipartisan investigation into the colleges provided deceptive or questionable for-profit college practices. Thus far, the investigation information related to program cost and duration, has involved student consumer protection concerns while 11 denied the undercover applicants access to and 22 state attorneys general have joined Conway’s their financial aid eligibility or provided questionable effort.25 Outside of the multi-state investigation, financial advice. For-profit industry officials have 18 California Watch, a non-partisan investigative called the integrity of this investigation into question.19 reporting website, counted 31 for-profit college GAO amended their report to clarify their findings. investigations across 11 states in February 2012.26 The new federal Consumer Financial Protection States have also filed lawsuits against for-profit Bureau (CFPB) has expressed concern over the for- colleges. In July 2011, Attorney General Conway profit college market, including a lack of information filed a state lawsuit against Daymar College, a for- about college choices and some students’ ability to profit college based in Owensboro, Kentucky. In the repay their student loans. 20 The new federal agency complaint, Conway claimed Daymar deceived and has jurisdiction over financial matters and is currently misled students about textbooks and financial aid, taking complaints pertaining to private student loans. steering them into purchasing items from Daymar CFPB officials have also expressed unease over at higher prices. The complaint also alleges that for-profit college companies’ recruiting practices of the college enrolled and retained students with returning veterans.21 false assurances that their course credits would be transferable to other institutions; offered programs The federal government has taken legal action against that did not fit the standards of its accrediting some for-profit college companies. In August 2011, organization; and recruited and enrolled students the U.S. Department of Justice (DOJ), along with who did not meet the college’s own admissions four states, filed a multi-billion dollar lawsuit against standards.27 Education Management Corporation (EDMC), the nation’s second-largest for-profit college company.22 Conway has also filed a separate lawsuit against The complaint claims EDMC paid student recruiters National College of Kentucky, a for-profit college based solely on the number of students enrolled, chain based in Lexington. In the complaint, Conway a violation of federal law. DOJ has asked EDMC to claims National provided false, misleading or pay back billions in federal student aid funds. EDMC, deceptive information to consumers about its job however, has defended its recruitment compensation placement rates. The Kentucky attorney general’s system and asked for the case to be dismissed. 23 The office alleges that the college advertised significant case remains in federal court. higher job placement rates to students than it gave to its accrediting body. 28 The federal government has also filed lawsuits against smaller for-profit colleges. DOJ took action in In Illinois, Attorney General Lisa Madigan (D) filed February 2012 against American Commercial College a lawsuit against for-profit Westwood College in (ACC), a for-profit college chain based in Lubbock, January 2012, claiming the college made a number Texas. DOJ claims the college sought to circumvent of misrepresentations and false promises about the 90/10 rule by aligning with a Texas bank to have its criminal justice program. The complaint alleges students apply for private loans from the bank and Westwood burdened individual students with more 4 / April 2012 • AASCU Policy Matters
than $50,000 in debt with little chance of obtaining Concerns are growing over students’ return on law enforcement employment in Illinois. Westwood’s investment, student debt levels and default rates at criminal justice program is nationally-accredited, but some for-profit colleges. major law enforcement employers in the Chicago area, including the Chicago Police Department, For-profit colleges enroll a large proportion of at- require regionally-accredited degrees. The lawsuit risk students, including disproportionate numbers of also alleges Westwood misled students about the students from low-income and minority populations. cost of the three-year degree program, which totals Yet regardless of the at-risk indicators associated with $71,610. By comparison, the College of DuPage, a local any given student population, all educational entities community college, offers a comparable, regionally- (public, not-for-profit and for-profit) should be held accredited criminal justice degree for $12,672. 29 accountable for demonstrating that their students Westwood College is owned by Alta Colleges, Inc., a will benefit in the employment marketplace from the Denver-based for-profit college company. education and training they receive. Further, they should avoid burdening students with substantial Media Investigations. Media investigations have also debt after leaving school without a reasonable ability revealed instances of student consumer fraud and to pay it off. abuse at for-profit colleges. These include: Critics continue to question low graduation, • A July 2010 PBS Frontline special highlighting professional licensure and job placement rates at common industry criticisms, including misleading some for-profit colleges, arguing that students recruitment tactics, poor educational programming, are making considerable investments of time and high student loan debts, and programs that do not resources but not receiving economic returns to lead to meaningful career opportunities.30 match their investment. Taxpayers are also making substantial investments in postsecondary American • An April 2010 investigation by Bloomberg education and deserve programs that help students Businessweek uncovering for-profit colleges acquire skills that lead to gainful employment. aggressively recruiting at homeless shelters and among destitute populations with little or no regard Return on Investment. Recent studies have to their preparation for postsecondary education or explored student outcomes at for-profit colleges, ability to benefit from the program. 31 with mixed results. Deming, Goldin and Katz (2011) concluded that first-time postsecondary students • An October 2010 investigation by WFAA-TV, an attending for-profit colleges, after adjusting for ABC-affiliated television station in Dallas, finding observable differences with other sectors, had 288 falsified student employment records over success in retaining students and helping them four years at Everest College in Arlington, Texas.32 complete certificate and associate’ degree programs, Everest College is owned by Corinthian Colleges, a compared with community colleges. However, for- publicly-traded, for-profit college corporation based profit college students did not fare as well for longer in Santa Ana, California. degree programs, compared with their public and nonprofit counterparts. For-profit college students • A separate WFAA investigation in 2010 alleging that also graduated with considerably more debt, and ATI, Inc., a for-profit college chain with campuses in experienced greater unemployment and lower North Texas, specifically sought out the homeless earnings, according to the authors’ research.35 and felons for their degree programs, with little regard to whether they would benefit from the A study by economist Nicholas Turner (2011) college’s offerings. The investigation also accused examined the differential earnings of attending a ATI of inflated job placement numbers. 33 In August for-profit college relative to not-for-profit institutions 2011, Texas regulators closed 22 of ATI’s programs.34 5 / April 2012 • AASCU Policy Matters
using federal tax data, after adjusting for selectivity tuition and fees at for-profit colleges in 2011-12 was status. The report concluded that the net private $14,487, compared with the in-state, public two-year benefit from attending a for-profit college is less than rate of $2,963 and the in-state public four-year rate what is associated with attending a public or private, of $8,244. The private, not-for-profit tuition and fee not-for-profit college, due to higher education costs rate was $28,500.38 This is only an average “sticker and lower earnings. 36 price” of tuition charges and does not include other educational costs and discounts, such as institutional Economists Stephanie Riegg Cellini and Latika financial aid. Chaudhary (2011) compared labor market returns of students attending private (mostly for-profit) In comparisons of “net cost of attendance,” which and public two-year colleges. The authors found include tuition, grants and other college-related costs, students in both sectors to have similar earnings after for-profit colleges remain more expensive for low- graduation. They concluded that students would income students. College Board data indicate that usually be better served to choose a lower-cost the net cost of attendance for low-income students community college over a higher-cost private college at public two-year institutions was $6,480 in 2007- when the two entities offer comparable programs. 37 08, while the net cost of attendance at in-state public four-year institutions was $9,030. At for-profit Debt and Loan Default. Student debt and loan default colleges, the net cost of attendance was $16,510 in remains a concern across American postsecondary 2007-08, comparable to some private, not-for-profit education, yet research reveals the problem to be institutions.39 particularly acute for students at for-profit colleges. For-profit college companies generally charge For-profit colleges’ higher tuition prices has led much higher tuition than their subsidized public to large student debt accumulations and growing counterparts. According to the College Board’s concerns that students will not be able to repay these Trends in College Pricing 2011, the average published debts. According to June 2011 Senate testimony by Table 1: Distribution of Total Undergraduate Debt by Sector and Type of Degree or Certificate, 2007-08. Less $10,000 than to $20,000 to $30,000 to $40,000 or No Debt $10,000 $19,999 $29,999 $39,999 more Bachelor’s Degree Public Four-Year 38% 16% 19% 14% 6% 6% Private Nonprofit Four-Year 28% 10% 19% 17% 10% 15% For-Profit 4% 4% 12% 23% 33% 24% Associate Degree Public Two-Year 62% 23% 9% 3% 1% 1% For-Profit 2% 22% 34% 23% 13% 6% Certificate Public Two-Year 70% 21% 7% 1% 1% 0% For-Profit 10% 46% 34% 8% 2% 1% Source: National Postsecondary Student Aid Survey 2008, Baum 2011. 6 / April 2012 • AASCU Policy Matters
economist Sandy Baum, a leading scholar of higher Heavy reliance on student loans, coupled with education finance, there are a number of troubling occupations that often do not generate earnings student debt trends at for-profit colleges. The sufficient to allow for student loan debt reduction, following statistics were included in her testimony: have led to high and growing loan default rates among for-profit college students and graduates. The • Among students who received their degrees from latest two-year student loan cohort default rate at for- for-profit colleges in 2007-08, 96 percent had debt profit colleges was over 15 percent at four-year for- with a median amount of $32,700. Two-thirds of profit colleges, compared with 5.2 percent at public graduates from for-profit colleges had nonfederal colleges and 4.5 percent at private, not-for-profit loans, which often carry higher interest rates and do colleges. 42 not have the protection of federal student loans. • Of those graduating Table 2: Cohort Student Loan Default Rates, FY 2007-09 from for-profit colleges in 2007-08, 57 percent 15% 15.0% of bachelor’s degree FY 2009 recipients had over FY 2008 $30,000 in debt. In 12% 11.6% contrast, 25 percent of 11.0% FY 2007 private, not-for-profit 9% 8.8% and 12 percent of public bachelor’s degree 7.0% 7.2% 6.7% recipients had borrowed 6% 5.9% 6.0% at this level. 4.6% 4.0% 3.7% 3% • At the associate degree level, 42 percent of for- profit degree recipients 0% National Average Public Private For-Profit had debt over $20,000. At public colleges, 5 Source: “Direct Loan and Federal Family Education Loan Programs: Institutional Default Rate Comparison of FY 2007, 2008, and 2009 Cohort Default Levels,” U.S. Department of percent had debt at Education, 2012 this threshold. Over 60 percent of associate degree recipients at public colleges were debt-free. At the two-three year institutional category, the two-year default rate was 14.8 percent at for-profit • Among independent bachelor’s degree recipients, colleges, while public and private, not-for-profit the median debt at for-profit colleges was $32,700, colleges stood near 12 and 10 percent, respectively. compared with $20,000 at public colleges and The U.S. Department of Education’s budgeted lifetime $24,600 at private non-profit colleges. 40 default rate of two-year for-profit colleges was 49 percent, compared with 31 percent at public and It should be noted that this data does not include private, not-for-profit two-year colleges.43 Concerns vast numbers of students who do not finish their remain about the viability of a postsecondary degree programs. In her testimony, Baum concluded, education sector that leaves a substantial share of its “Institutions that leave students worse off than when students without ample opportunities to repay their they arrived are the exception at the public and student loans; in addition, there are concerns about private, not-for-profit sector. Unfortunately, they the associated consequences for students, as well as appear to be the norm at for-profit colleges.” 41 the general public. 7 / April 2012 • AASCU Policy Matters
Within the regulatory triad, state governments acquired this authority through a state charter, for- have key responsibilities for overseeing for-profit profit colleges go through an authorization process. colleges. Authorization is different than accreditation and institutions can be authorized but not accredited. An intertwined, three-part regulatory system, Some states may defer some responsibilities in consisting of states, private accrediting bodies the authorization process to accrediting bodies, and the federal government exists to close down but accrediting bodies do not have the power to fraudulent institutions; identify underperforming authorize institutions.48 institutions; oversee institutional improvement; assist in the distribution of student aid funds; and provide Authorization standards vary around the country. public information.44 The unique three-way power- Some states have a simple process that relies in sharing structure aims to respect the autonomous significant part on accrediting bodies, while others traditions of American postsecondary education, send state review teams to examine applicants. recognize the state’s preeminent authority and Institutions must be authorized in every state in facilitate college access and success. which they operate in order to participate in federal student aid programs, as well as have accreditation Within the triad, the federal government is charged from a body recognized by the U.S. Department of with ensuring appropriate administration of federal Education. student aid funds and evaluating institutional eligibility to participate in those programs. The state authorization process is complicated by Accrediting bodies assume responsibility for cross-border distance education programs. Distance reviewing educational quality. States provide all education programs are designed to de-emphasize institutions with the legal authority to operate, the role of place in learning, which conflicts with provide consumer protection and may also set place-based state government authorization powers. standards for institutional participation in state Like authorization requirements, states have different student financial aid programs. 45 Outside of their standards to define whether an institution is actually responsibilities within the regulatory triad, states must “operating” within the state. For example, some states also oversee unaccredited colleges and universities. 46 require authorization based on “physical presence” Some states, however, do not allow unaccredited in the state, while others require authorization for institutions to operate. enrolling students in the state. Further, the definition of “physical presence” may vary according to state. State governments remain in a strong, if underutilized, Therefore, distance education providers which enroll position within the regulatory framework. The students in multiple states may have to go through federal government’s power is restrained by the U.S. many authorization processes. Constitution. Accreditation is a voluntary peer-review process with no legal enforcement authority and While some believe state authorization requirements only one powerful tool—de-accreditation.47 States, are antiquated in an era of distance education, others however, have broad legal authority to oversee for- are concerned about weak state oversight and lax profit colleges, including key responsibilities, such enforcement of consumer protection laws. In order as providing institutions a legal right to operate and to bolster state oversight, the U.S. Department of student consumer protection. These responsibilities Education issued a “state authorization” rule in 2010 are approached differently in each state. requiring institutions to seek authorization in every state in which they operate. While federal officials Institutional Authorization. For-profit colleges believe this simply reinforces and clarifies current law, must be authorized (or licensed) to operate by others have concluded the requirement places an their respective states. While some public and non- unnecessary regulatory burden on distance education profit institutions (particularly older ones) may have providers. 8 / April 2012 • AASCU Policy Matters
It should be noted, however, that the challenges of • Teach Outs: Ascertaining whether campuses have a state authorization and distance learning apply to plan to allow students to finish their program in the all of American postsecondary education, including event of a campus closure. public, private, not-for-profit institutions and the for-profit college industry. Many larger for-profit • Site Visits: Inspecting facilities, curricula, teaching college networks have systems in place to navigate aids and school records. the contours of state authorization laws and regulatory requirements. Many of the institutions that • Licensing Exemptions and Exceptions: Reviewing have not been in accordance with the Title IV state institutional exemptions from authorization, such as authorization requirements are public institutions and those allowed through having valid accreditation. established private, not-for-profit institutions. A large majority of new applications for state authorization • Consumer Complaints: Investigating student are not from for-profit colleges, but rather from public complaints.51 and private, not-for-profit colleges and universities. 49 Establishing and enforcing minimal education Consumer Protection. Consumer protection is a standards are also part of the state’s consumer shared responsibility within the regulatory triad, with protection responsibilities. State regulators are states generally viewed as having the primary role charged with evaluating whether subject material is in protecting students from fraud and abuse. States’ appropriate and students benefit from the program.52 consumer protection regulations pertaining to for- SHEEO has stated that minimal education standards profit colleges range from basic safety considerations may include: to specific educational concerns. 50 The range of consumer protection activities and enforcement vary • Pre-enrollment Standards: Students must from state to state. According to the State Higher demonstrate an ability to benefit from the training, Education Executive Officers (SHEEO), the state-level and programs must be appropriate for their level of consumer protection function may include examining preparation and skills. and/or regulating the following: • Curriculum and Course Content: Examining • Advertising: Ensuring institutions do not make program objectives, methods to reach those promises that are not supported by evidence. objectives and expected student outcomes. This may include specific information, such as academic • School Catalog and Enrollment Agreements: policies and grading methods. Evaluating program information given to students, including course and program information, tuition • Outcomes: Reviewing and verifying outcomes data, and fee charges and graduation and job placement including retention, completion and job placement data. data. • Personnel Credentials: Examining faculty • Informing Choice: Ensuring students have qualifications in order to protect students from information to make informed decisions about untrained personnel or those with fraudelent schools, including correct data on program costs, credentials. retention and job placement. 53 • Institutional Finances: Monitoring institutional State education standards and accreditation. There financial stability, including reviewing tuition refund are common characteristics to the state’s oversight policies, audited institutional financial statements, function and accreditation, such as ensuring an surety bonds and tuition protection funds. environment that can provide quality education programming. Therefore, some states defer to 9 / April 2012 • AASCU Policy Matters
private accrediting agencies in making qualitative There are concerns over the efficacy of the state’s judgments about programs operating in the state. 54 oversight role of for-profit colleges. However, outside of their authorizing power, states have two exclusive responsibilities: protecting the Recent scandals at for-profit colleges have led some rights of students throughout the education process to question the effectiveness of state regulatory and overseeing state investment in postsecondary systems. While diploma mills (institutions acting education.55 without authorization to grant degrees) and outright consumer fraud remain worrisome, there are more In a 2004 report, the California Postsecondary fundamental concerns over subpar, sometimes Education Commission (CPEC) compared the predatory, for-profit colleges that have made it functions and roles of California’s state oversight and through the regulatory system. Critics have stated accreditation pertaining to for-profit colleges. CPEC that the regulatory triad is procedurally difficult concluded that state oversight and accreditation to navigate but has structural flaws that allow serve fundamentally different purposes, even though questionable institutions to get through and be substantial overlap exists between the two processes. eligible for federal student aid.57 The state oversight CPEC recommended that states should not view function has been accused of lax oversight, few accreditation as an alternative or substitution for the incentives, inadequate resources and possible adoption and enforcement of state standards, but did conflicts of interests. Taken together, these forces can suggest streamlining state policies and coordinating hinder the state’s oversight function. the state’s efforts with those of accrediting bodies. 56 Lax Oversight. Two recent state audits have found According to CPEC, there are specific differences shortcomings in state agencies responsible for for- between California’s state oversight function and profit college oversight. A 2011 audit of the Kentucky the role of accrediting bodies. State oversight (in Proprietary Education Board, which oversees two- California) is an external review of required minimal year and non-degree state proprietary institutions, education standards with a particular focus on found the board provided inadequate oversight, protecting consumers. The state function maintains lacked a clear understanding of its role and did not legal authority to permit institutions to operate in keep proper records.58 A state audit in Florida during the state and those that do not meet the required the same period found that its regulatory body, the standards can be denied permission to operate. Florida Commission for Independent Education, was Accreditation, meanwhile, remains focused on slow to respond to consumer complaints and lax institutional quality but not on consumer issues. about its finances.59 It is a self-review process within the context of a college’s mission and goals, and each institution California has also had state oversight challenges. and accrediting body may have different standards. In July 2008, a state law providing for-profit college Accrediting institutions have no legal authority for oversight expired as lawmakers debated the best authorizing institutions. regulatory approach. This essentially left the state without a regulatory agency and led to a number of Finally, another reason to maintain the state’s degree mills.60 Oversight was restored in October oversight presence involves concerns over 2009, but this episode has been the impetus for “accreditation shopping.” This involves for-profit national reform efforts. college companies purchasing accredited private, not- for-profit colleges and transforming the institutions to Few Incentives. State policymakers often have little reflect the investor’s goals. In a matter of a few years, incentive to invest in for-profit college oversight small, regionally-accredited nonprofit colleges with because little of their own resources are at stake. a few thousand students can convert into for-profit For-profit colleges are generally financed through enterprises with tens of thousands of students. federal student financial aid, with state student 10 / April 2012 • AASCU Policy Matters
aid only comprising a small fraction of a state’s state government. For example, the Texas Workforce total commitment to postsecondary education. Commission oversees state for-profit colleges but For example, in 2009-10, 31 states extended need- is also instrumental in workforce development, based financial aid to students attending for-profit providing support services for people in workforce colleges. But the total amount constituted less than transitions and administering unemployment and tax five percent of all state need-based grant monies benefits.67 nationwide.61 With many priorities needing attention during difficult budget cycles, state investment in Conflicts of Interest. There are concerns over possible student aid directed at students attending for-profit conflicts of interest with industry officials who sit colleges is not typically a top policy and funding on state boards charged with overseeing for-profit priority. colleges. Some states allow the industry to dominate the board. In Florida, the state’s seven-person Inadequate Resources. The state regulatory agencies Commission for Independent Education has four for- that oversee this industry are usually funded by a profit college industry representatives.68 Kentucky’s mix of fees imposed on for-profit colleges and state 11-member Proprietary Education Board currently appropriations. However, these agencies are often has six industry representatives, with industry underfunded, understaffed and do not have enough representatives allowed to chair the board.69 personnel in key areas, such as auditing and law. This can lead to regulatory gaps and subsequent fraud and There are ongoing reform efforts aimed at bolstering abuse at for-profit colleges. the state’s oversight function. Unfortunately, this situation is not improving. A The perception of weak or inadequate state 1991 SHEEO study concluded that most states it oversight has prompted reform proposals from reviewed had inadequate staff for enforcing laws and the U.S. Department of Education, Council of State regulations involving for-profit colleges.62 Twenty Governments and National Advisory Committee on years later, the National Consumer Law Center Institutional Quality and Integrity (NACIQI). These concluded that only a few states have devoted rules and regulations will affect all sectors within U.S. sufficient resources to match the challenges posed by postsecondary education. the industry’s growth.63 For example, the Wisconsin Educational Approval Board, which oversees the State Authorization. The U.S. Department of state’s degree-granting for-profit colleges, has the Education (ED) issued a three-part “program same staffing levels as 10 years ago, although the integrity” rule in October 2010 seeking to enhance number of institutions under its jurisdiction has state regulation of for-profit colleges. Under this rule, increased from 100 to over 200 today. 64 In New York, state licensure and approval agencies must maintain the Bureau of Proprietary School Supervision—which a third-party process to review and address student oversees non-degree granting for-profit colleges—has complaints. Additionally, they must also provide a cut its staff from 40 in the 1990s to 20 today. The list to ED, upon request, of institutions approved bureau oversees 500 schools and has an additional to operate in the state. Finally, agencies will need 100 to 150 applications pending.65 to approve institutions to operate in their state according to their own regulations.70 This provision Finally, state agencies charged with for-profit college reinforces existing state laws and clarifies state oversight may have multiple responsibilities across authorization for Title IV eligibility.71 state government, which could lead to neglect or dilution of the state’s oversight function.66 Some The provision also requires institutions to provide agencies oversee for-profit colleges as well as other enrolled students—and prospective students—with educational entities, such as out-of-state institutions. information about how to file a complaint with the Other agencies have responsibilities spanning across appropriate accrediting body and state agency. 11 / April 2012 • AASCU Policy Matters
Institutions will also need to comply with state • Determining the mechanisms that will best ensure approval and authorization requirements in every that quality assurance and eligibility expectations state in which they operate and be approved in the are met across institutions and agencies; state. However, this provision has been vacated by federal courts and is currently in the appeals process. • Using the federal government’s convening A ruling is expected to be released in summer 2012. 72 capability to develop models of triad articulation State laws will not be altered by the court’s ruling, and greater engagement and consistency across but rather only the federal government’s enforcement states; capability.73 • Assessing whether the assortment of regulation can Reciprocity Agreements. There is an effort to build be shaped to incorporate cross-border educational reciprocal agreements between states in order to activity; and ease regulatory compliance costs. The Presidents’ Forum, with assistance from the Council of State • Supporting state efforts to ensure the adequacy Governments and support from the Lumina of consumer information and the accountability Foundation for Education, are currently building of institutions and programs providing education a framework for creating reciprocal agreements within the state. States could develop “best between states. A draft of the interstate compact is practices,” as well as a common understanding of a expected in spring 2012, with a goal of states taking minimum level of consumer protection.76 up the compact in their 2013 legislative sessions. 74 Federal Regulatory Advisory Board Lawmakers in some states are proposing changes to Recommendations. The National Advisory Committee state oversight of for-profit colleges. for Institutional Quality and Integrity, which advises the U.S. Department of Education on accreditation Some states have responded to calls to bolster state and regulatory matters, has outlined a series of oversight. According to the National Conference of recommendations aimed at improving oversight State Legislatures, at least 17 states have introduced to be included in the reauthorization of the Higher 37 bills related to for-profit colleges in the 2011-2012 Education Act (HEA).75 NACIQI outlined the following legislative session. general recommendations for the regulatory triad: Kentucky. Kentucky lawmakers have passed House • Clarify responsibilities of each of the three Bill 308, which would discontinue the state’s Board on regulatory entities; Proprietary Education and create a new agency, the Kentucky Commission on Proprietary Education. The • Increase communication among the three new commission would not be majority-controlled by regulatory bodies; and for-profit industry officials; would not have authority over the student complaints process; and would • Support state engagement in consumer protection, include a student compensation fund to reimburse whether within or outside of accreditation. students if their school closes. The bill has passed both houses of the Kentucky Legislature and is Specifically for states, NACIQI has called for currently on the desk of Gov. Steve Beshear (D). improvement of the state’s consumer protection function without hindering cross-border distance Georgia. Georgia lawmakers have approved House Bill learning. NACIQI recommendations include: 792, a proposal that would allow institutions to apply for authorization by means of accreditation. To be 12 / April 2012 • AASCU Policy Matters
eligible, institutions would have to have operated in Consumer Protection to act against complaints the state for the last ten years, hold accreditation and directed toward for-profit colleges. The legislation have no unresolved complaints or actions against it in requires that new school operators obtain commercial the last 12 months. The bill passed both houses of the and consumer credit reports, and schools operating Georgia Legislature and is awaiting further action. for more than a year must submit audited financial statements. Schools may seek exemptions from In the last year, a number of notable pieces of state rules if they are accredited. For-profit industry legislation in this policy area were signed into law. officials applauded the measure.78 California. California Gov. Jerry Brown (D) signed West Virginia. West Virginia Gov. Earl Ray Tromblin Senate Bill 70 into law in March 2011, which uses (D) signed Senate Bill 375 in April 2011, which student loan default rates to determine eligibility mandates that degree-granting schools in the for the state’s Cal Grants financial aid program. state disclose specified consumer information. This The legislation also requires annual reporting on includes all required state and federal information; enrollment, persistence and graduation data for all performance measures deemed necessary (such students. Since the bill was signed, nearly half of the as graduation and retention rates); a detailed for-profit colleges in the state have been barred from explanation of financial operations; an assessment offering students a Cal Grant. 77 of the institution’s curriculum, facilities, materials and equipment; and on-site reviews of academic Maryland. Maryland Gov. Martin O’Malley (D) signed standards. Senate Bill 695 into law in May 2011, which revamped the state’s for-profit college regulations. The law prohibits deceptive recruiting practices, bans Conclusion incentives or bonuses for recruiters and requires greater data disclosure. The bill also establishes a for- For-profit college growth over the last decade has profit college-funded student protection fund. led to increased scrutiny of the industry’s practices, policies and performance. While many for-profit Mississippi. Former Mississippi Gov. Haley Barbour colleges make constructive contributions to the (R) signed House Bill 838 in March 2011, which allows health and well-being of students and communities, private business and vocational schools to submit several high-profile investigations and lawsuits have evidence of national accreditation in lieu of other revealed troubling instances of fraud and abuse that state application requests. could taint the entire industry and devalue for-profit college credentials. Further, student debt and default North Carolina. North Carolina Gov. Beverly Perdue levels are spiraling to new, often unsustainable levels. (D) signed Senate Bill 685 into law in June 2011, which In response to these issues, state policymakers, created a new State Board of Proprietary Schools in coordination with accrediting bodies and the to oversee for-profit institutions that offer associate federal government, must work together to find new degree and certificate programs. Previously, this duty approaches that guard students and taxpayers from was performed by the state’s community college fraud and abuse while not hindering entrepreneurial board. The new law will award four of the board’s activity in postsecondary education. Policies in seven seats to for-profit industry officials. statehouses and in Washington, D.C. will be crucial in determining whether this industry is ultimately Utah. Utah Gov. Gary Herbert (R) signed Senate Bill an engine of innovation and opportunity or another 210 into law in March 2011, which brought the state sad chapter of taxpayer-funded waste, unrealized into compliance with federal rules and regulations. expectations and false promises. The new law empowers the state’s Division of 13 / April 2012 • AASCU Policy Matters
Endnotes 15 Steven M. Jung, “Accreditation and Student Consumer Protec- Stephanie Riegg Cellini and Claudia Goldin, “Does Federal 1 tion,” The Council on Postsecondary Education, (1979): 8. Student Aid Raise Tuition? New evidence on For-Profit Col- http://www.eric.ed.gov/PDFS/ED175357.pdf. leges,” The National Bureau of Economic Research Working 16 Hollister K. Petraeus, “For-Profit Colleges, Vulnerable G.I.’s,” Paper No. 17827 (2012): 2. http://www.nber.org/papers/ The New York Times, September 21, 2011, http://www.ny- w17827.pdf times.com/2011/09/22/opinion/for-profit-colleges-vulner- 2 Richard S. Ruch, Higher Ed, Inc: The Rise of the For-Profit able-gis.html. University, (Baltimore: The Johns Hopkins University Press, 2001): 57-60. “Benefitting Whom? For-Profit Education Companies and 17 the Growth of Military Educational Benefits,” United States 3 James Coleman and Richard Vedder, “For-Profit Education in Senate Committee on Health, Education, Labor and Pen- the USA: A Primer,” In Doing More with Less: Making Colleges sions (2010): 2. http://harkin.senate.gov/documents/ Work Better, edited by Joshua C. Hall, (New York: Springer, pdf/4eb02b5a4610f.pdf 2010): 160. 18 “For-Profit Colleges: Undercover Testing Finds Colleges 4 David J. Deming, Claudia Goldin, and Lawrence F. Katz, “The Encouraged Fraud and Engaged in Deceptive and Ques- For-Profit Postsecondary School Sector: Nimble Critters or tionable Marketing Practices,” United States Government Agile Predators?” Center for the Analysis of Postsecondary Accountability Office (2010): 7-13. http://www.gao.gov/as- Education and Employment (2012): 3. http://capseecenter. sets/130/125197.pdf. org/wp-content/uploads/2012/02/ForProfit_Nimble-Crit- ters_Feb-2012.pdf. 19 Coalition for Education Success, “Significantly Revised Report on For-Profit Colleges Seriously Undermines Credibility of 5 Daniel L. Bennett, Adam R. Lucchesi and Richard K. Ved- GAO Findings,” Businesswire.com, December 8, 2010, http:// der, “For-Profit Higher Education: Growth, Innovation and www.businesswire.com/news/home/20101207007334/ Regulation.” Center for College Affordability and Productivity en/Coalition-Educational-Success-Significantly-Revised- (2010): 15. http://www.centerforcollegeaffordability.org/ Report-For-Profit. uploads/ForProfit_HigherEd.pdf. 20 Naima Ramos-Chapman, “Richard Cordray Talks Student 6 L.G. Knapp, J.E. Kelly-Reid and S.A. Ginder, “Enrollment in Lending, For-Profit Colleges,” Campus Progress, March 12, Postsecondary Institutions, Fall 2007; Graduation Rates, 2012, http://campusprogress.org/articles/richard_cordray_ 2001 & 2004 Cohorts; and Financial Statistics, Fiscal Year talks_student_lending_for-profit_colleges_with_cam- 2007,” U.S. Department of Education (2009): 5. http://nces. pus_progr/. ed.gov/pubs2009/2009155.pdf. 21 Hollister K. Petraeus, “Remarks by Hollister K. Petraeus at 7 L.G. Knapp, J.E. Kelly and S.A. Ginder, “Enrollment in Postsec- For-Profit College Forum,” Consumer Financial Protection ondary Institutions, Fall 2010; Financial Statistics, Fiscal Year Bureau, January 23, 2012, http://www.consumerfinance.gov/ 2010; and Graduation Rates, Selected Cohorts, 2002-07,” speeches/remarks-by-hollister-k-petraeus-at-for-profit- U.S. Department of Education (2012): 7. http://nces.ed.gov/ college-forum/. pubs2012/2012280.pdf. 22 Tamar Lewin, “For-Profit College Group Sued as U.S. Lays Out 8 L.G. Knapp, et.al “Enrollment in Postsecondary Institutions, Wide Fraud,” The New York Times, August 8, 2011, http:// Fall 2000 and Financial Statistics, Fiscal Year 2000,” U.S. www.nytimes.com/2011/08/09/education/09forprofit.html. Department of Education (2002): 15. http://nces.ed.gov/ pubs2002/2002212.pdf. 23 Rich Lord, EDMC Defends Its Recruiter Compensation in Fil- ing,” Pittsburgh Post-Gazette, February 6, 2012, http://www. 9 L.G. Knapp, J.E. Kelly and S.A. Ginder, “Enrollment in Postsec- post-gazette.com/pg/12037/1208493-100.stm. ondary Institutions, Fall 2010,” 7. 24 Diane Smith, “Texas For-Profit College Accused of Fraud in 10 Cellini and Goldin, “Does Federal Student Aid Raise Tuition?” Whistle-Blower Suit,” Fort Worth Star-Telegram, March 5, 2. 2012. http://www.star-telegram.com/2012/03/05/3786218/ texas-for-profit-college-accused.html. 11 Deming, Goldin and Katz, “Nimble Critters,” 4. 25 Paul Fain, “Kentucky Showdown,” Inside Higher Ed, November 12 Ibid. 3, 2011, http://www.insidehighered.com/news/2011/11/03/ ky-attorney-general-jack-conway-battles-profits 13 “IPEDS Data Center Fall 2010 Statistics: University of Phoenix Online Campus,” National Center for Education Statistics, 26 “State attorneys general investigating for-profit colleges,” Cal- http://nces.ed.gov/ipeds/ (accessed April 8, 2012). ifornia Watch, February 6, 2012, http://californiawatch.org/ data/state-attorneys-general-investigating-profit-colleges. 14 Ruch, Higher Ed. Inc, 95-96. 14 / April 2012 • AASCU Policy Matters
27 Mike Wynn, “Jack Conway alleges Daymar College over- 40 Sandy Baum, “Testimony to the U.S. Senate Health, Educa- charged for books, misled students,” The Courier-Journal, tion, Labor and Pensions Committee,” United States Senate July 28, 2011, http://www.courier-journal.com/arti- Committee on Health, Education, Labor and Pensions (2011): cle/20110727/NEWS01/307270093/Jack-Conway-alleges- 2-4. http://www.help.senate.gov/imo/media/doc/Baum.pdf Daymar-College-overcharged-books-misled-students. 41 Ibid. 28 Jack Brammer, “Attorney General Jack Conway sues National College of Kentucky,” Lexington Herald-Leader, September 42 U.S. Department of Education, Institutional Category Default 28, 2011, http://www.kentucky.com/2011/09/27/1899595/ Rates, (Washington, D.C.: 2011), http://ifap.ed.gov/ean- attorney-general-jack-conway-sues.html. nouncements/attachments/CDRlifetimerate2011attach2. pdf 29 Gregory Karp, “Illinois Attorney General’s Office Plans to Sue Westwood College,” Chicago Tribune, January 18, 2012, 43 Ibid. http://articles.chicagotribune.com/2012-01-18/business/ ct-biz-0118-westwood-20120118_1_illinois-attorney-office- 44 Louis W. Bender, “States and Accreditation,” in Kenneth E. plans-westwood-college. Young, Charles M. Chambers, H.R. Kells and Associates, Understanding Accreditation (San Francisco: Jossey-Bass 30 Martin Smith, “College, Inc.” PBS Frontline, July 2010, http:// Publishers, 1983): 284. www.pbs.org/wgbh/pages/frontline/collegeinc/view/ 45 Mark L. Pelesh, “Markets, Regulation and Performance in Daniel Goldin, “The Homeless at College,” Bloomberg Busi- 31 Higher Education,” in Guilbert C. Hentschke, Vicente M. Lechuga and William G. Tierney, For-Profit Colleges and Uni- nessweek, April 30, 2010, http://www.businessweek.com/ versities: Their Markets, Regulation, Performance and Place in magazine/content/10_19/b4177064219731.htm Higher Education (Sterling, VA: Stylus Publishing, 2010): 92. 32 Byron Harris, “False job records at for-profit Arlington 46 Deanne Loonin and Jillian McLaughlin, “State Inaction: Gaps school,” WFAA.com, October 19, 2010, http://www.wfaa. in State Oversight of For-Profit Higher Education,” National com/news/local/False-Job-Records-At-For-Profit- Consumer Law Center, (2011): 9. http://www.nclc.org/imag- School-105228983.html es/pdf/pr-reports/state-inaction-for-profit-higher-edu.pdf. 33 Byron Harris, “Bitter lessons for trade school graduates,” 47 Kevin Carey, “Asleep at the Seal: Just how bad does a col- WFAA.com, October 29, 2010. http://www.wfaa.com/news/ lege have to be to lose accreditation?” Washington Monthly, investigates/Bitter-Lessons-106350718.html. March/April 2010, http://www.washingtonmonthly.com/fea- tures/2010/1003.carey.html. 34 “Texas Revokes Approval for 22 Career School Programs, Of- fers Refund,” KWTX.com, August 9, 2011, http://www.kwtx. 48 Alan Contreras, “The Legal Basis for Degree-Granting Author- com/home/headlines/Career_School_In_Danger_Of_Clos- ity in the United States,” State Higher Education Executives ing_Reaches_Agreement_With_State_127286923.html. Officers, (2009): 13. http://www.sheeo.org/govern/Contre- ras2009-10-LegalDegreeGranting.pdf. 35 Deming, Goldin and Katz, “Nimble Critters,” 22. 49 Alan Contreras, email to author, March 24, 2012. 36 Nicholas Turner, “Do Students Profit from For-Profit Educa- tion? Estimating the Returns to Postsecondary Education 50 “The Methods and Effectiveness of State Licensing of Propri- with Tax Data,” Unpublished working paper, (2011): 29. http:// etary Institutions,” State Higher Education Executive Officers www.nber.org/public_html/confer/2011/PEf11/Turner.pdf. (1991): 5. http://www.eric.ed.gov/PDFS/ED337111.pdf. 37 Stephanie Riegg Cellini and Latika Chaudhary, “The Labor Ibid. 51 Market Returns to a Private, Two-Year College Education,” manuscript, The George Washington University (2011): 28- 52 Ibid. 29. http://home.gwu.edu/~scellini/Index/Research_files/ Cellini%26Chaudhary_Returns_April11.pdf. 53 Ibid. 38 “Trends in College Pricing 2011,” The College Board Advocacy 54 Contreras, “The Legal Basis,” 13. and Policy Center, (2011): 10. http://trends.collegeboard.org/ downloads/College_Pricing_2011.pdf. 55 State Higher Education Executive Officers, “The Methods and Effectiveness of State Licensing,” 61. 39 Sandy Baum and Kathleen Payea, “Trends in For-Profit Post- secondary Education: Enrollment, Prices, Student Aid and 56 “State Licensure versus Accreditation of Proprietary Schools Outcomes,” The College Board (2011): 4. http://advocacy. and Colleges: A Review of Comparison of Roles and Func- collegeboard.org/sites/default/files/11b_3376_Trends_ tions,” California Postsecondary Education Commission Brief_4Pass_110414.pdf. (2004),: 1-7. http://www.cpec.ca.gov/completereports/200 4reports/04-03.pdf. 15 / April 2012 • AASCU Policy Matters
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