CENTRAL LONDON RETAIL HEALTHCHECK 2018 - Colliers International

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CENTRAL LONDON RETAIL HEALTHCHECK 2018 - Colliers International
C E N T R A L LO N D O N
R E TA I L H E A LT H C H EC K 2018
CENTRAL LONDON RETAIL HEALTHCHECK 2018 - Colliers International
STRENGTH
UNDER PRESSURE

It’s indicative of the strength of occupier
demand in the Central London retail property
market that shop rents rose, on average, by 3%
during 2017 – even in the face of continued
economic uncertainty and lower levels of
consumer spending.
London continues to be the destination for international brands – 30 ‘new
faces’ arrived last year – while the level of new UK retailers taking space
in the capital for the first time was also encouraging.

2018 will be a milestone year for London’s shopping scene. It will
hopefully see the opening of the Elizabeth Line which will give much
easier access to many of the capital’s shopping destinations. The 1m sq ft
extension of the Westfield shopping centre in west London will open, and
we’ll also see traffic banished from a large section of Oxford Street as
part-pedestrianisation is introduced.

The hyper rental growth of the past three years is now at an end, and
the level of vacant shops has gone above 2% for the first time in since
2010 – but this is still a void rate which is the envy of most shopping
environments.

The macro challenges which have impacted all great global shopping
cities will remain in 2018 but it will also bring exciting change.

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CENTRAL LONDON RETAIL HEALTHCHECK 2018 - Colliers International
EXECUTIVE SUMMARY
                                                                   The diversity and quality of retail brands opening in
                                                                   the West End continues to impress. 46 new openings
                                                                   were recorded on the core shopping streets.

                                                                   Encouragingly, one third of new openings are British.

                                                                   Over 50% of stores on the core shopping streets are
                                                                   international brands. We are beginning to see “country
                                                                   brands clustering” on specific streets.

                                                                   Jermyn Street retains its position as the most British
                                                                   street, with 93% of retailers being home-grown.

                                                                   A decline in international tourism has resulted in a
                                                                   decline in annual West End sales.

                                                                   Central London is not immune to the challenges facing
                                                                   the retail sector – rental growth slowed to 3% y/y to
                                                                   mid-2017 and vacancy rates have exceeded 2% for
                                                                   the first time since 2010.

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CENTRAL LONDON RETAIL HEALTHCHECK 2018 - Colliers International
ELIZABETH LINE BOOST TO TRADE

2018 will see the long-awaited completion of the Elizabeth Line, a £14.8bn
infrastructure project to relieve central London congestion and improve accessibility.
Ultimately, nine carriage, 200m long trains will have a 1,500 passenger capacity –
almost twice the capacity of standard London underground trains. At peak times there
will be 24 trains per hour.

Trains started operating from               The Elizabeth line will be 60        In terms of key West End stations,
Liverpool Street in June 2017               miles long, running from Reading     passenger usage of Bond Street
and the roll out will follow the            and Heathrow in the west to          is expected to increase from a
schedule below:                             Shenfield and Abbey Wood in          daily 185,000 to 225,000. A new
                                            the east. The line will service      station entrance is already open
 • June 2017: Liverpool Street
                                            41 stations, including 10 new        on Marylebone Lane. This will be
   to Shenfield (TfL Rail)
                                            termini at Paddington, Bond          supplemented by a new gateway
 • May 2018: Heathrow to                    Street, Tottenham Court Road,        entrance for the Elizabeth line
   Paddington (mainline                     Farringdon, Liverpool Street,        from Hanover Square to alleviate
   platforms) (TfL Rail)                    Whitechapel, Canary Wharf,           congestion.
 • December 2018: Paddington                Custom House, Woolwich and
                                                                                 Tottenham Court Road is also
   (Elizabeth Line platforms)               Abbey Wood.
                                                                                 expected to process over
   to Abbey Wood, through the
                                            The new line will service an         200,000 passengers per day.
   new central tunnels
                                            estimated 200 million passengers     The eastern ticket hall is already
 • May 2019: Paddington                     per annum, bring an additional 1.5   operational, six times larger than
   (Elizabeth Line platforms) to            million people within a 45-minute    the original and bringing much
   Shenfield                                journey time of central London       needed improved access via a
 • December 2019: Full through              and add an estimated £42bn to        new exit adjacent to Centre Point.
   service (including Elizabeth             the UK economy.                      The western ticket hall will exit
   Line services to Reading)                                                     onto a newly pedestrianised Dean
                                                                                 Street for easy access into Soho.

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CENTRAL LONDON RETAIL HEALTHCHECK 2018 - Colliers International
THE INTERNATIONAL SHOPPER
        Ave rag e Tra nsa c ti on Va l ue ( AT V)

                    ATV (£)                    YoY Sales Change

          ATV (£)                                                     YoY Sales Change
       1600                                                                      50
       1400                                                                      40
       1200                                                                      30
       1000
                                                                                 20
        800
                                                                                 10
        600
        400                                                                      0
        200                                                                      -10
          0                                                                      -20
                April         May    June    July       Aug    Sept      Oct
        Source: Global Blue

        S h are o f Tot a l S a l e s
                China               UAE         Saudi Arabia          Kuwait
                                                                                         There has been a slight      are visiting, however,          Chinese tourists are essential to
         50
                                                                                         decline in international     are taking advantage of         international sales, consistently
         40                                                                              tourism, which may be        Brexit bargains, with the       contributing the largest proportion
         30                                                                              attributed to heightened     average transaction value       of spend (35% in October 2017).
         20                                                                              safety concerns in the       growing steadily to £1,443      However, more recently, their
         10                                                                              capital and a gradual        in October 2017.                share has fallen due to growing

          0
                                                                                         strengthening of sterling                                    expenditure from other non-EU
                                                                                                                      Over the last six months, the
                                                                                         against the major                                            countries. That said, demand
        -10                                                                                                           largest contributors to Tax-
                                                                                         currencies since the June                                    from Chinese shoppers shows
        -20                                                                                                           Free spend in the West End
                April     May       June    July        Aug   Sept    Oct                2016 EU referendum,                                          no sign of waning, with average
                                                                                                                      have been from China, the
                                                                                         meaning that overall sales                                   spend up 30% YTD to £1,663 in
        Note: October 2017 Kuwait figure is estimated                                                                 UAE, Saudi Arabia and Kuwait.
                                                                                         are down. Tourists who                                       October 2017.
        Source: Global Blue

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CENTRAL LONDON RETAIL HEALTHCHECK 2018 - Colliers International
BRAND NATIONALITY

London has always been                      of Italian occupiers can be found,   Brand Nationalit y
a prime destination for                     and Bruton Street, which is
                                                                                                           British                                       Italian                                        American                                            French                               Spanish                                        Swiss                                 Other
                                            home to the largest proportion
international brands                                                                 100
                                            of French brands out of our
and that interest is still                  core pitches, including a UK             80
growing with, currently,                    debut for luxury leather goods
less than half of stores                                                             60
                                            house Moreau Paris. Its third        %
on core shopping streets                    store opening after Paris and            40
being occupied by British                   Tokyo, Moreau reportedly paid a
                                            premium to be located amongst            20
brands (46.9%).
                                            the likes of Isabel Marant, Diane         0
Jermyn Street holds its place               Von Furstenberg and Paul & Joe.

                                                                                           Jermyn Street

                                                                                                            Kensington High Street

                                                                                                                                     Monmouth Street

                                                                                                                                                       Oxford Street East

                                                                                                                                                                            Kings Road

                                                                                                                                                                                         Oxford Street West

                                                                                                                                                                                                              Redchurch Street

                                                                                                                                                                                                                                 Dover Street

                                                                                                                                                                                                                                                Conduit Street

                                                                                                                                                                                                                                                                 Brompton Road

                                                                                                                                                                                                                                                                                 Long Acre

                                                                                                                                                                                                                                                                                             Albemarle Street

                                                                                                                                                                                                                                                                                                                Bruton Street

                                                                                                                                                                                                                                                                                                                                Regent Street

                                                                                                                                                                                                                                                                                                                                                Neal Street

                                                                                                                                                                                                                                                                                                                                                              Carnaby Street

                                                                                                                                                                                                                                                                                                                                                                               Bond Street

                                                                                                                                                                                                                                                                                                                                                                                             South Molton Street

                                                                                                                                                                                                                                                                                                                                                                                                                   Mount Street

                                                                                                                                                                                                                                                                                                                                                                                                                                  Sloane Street
as the most British street (93%
                                            Vibrant South Molton Street has
of retailers), strengthened
                                            become the go-to location for
by recent additions such as                                                                                                                                                                     Source: Colliers International
                                            international brands to launch
premium eyewear brand Cubitt
                                            their UK stores, such as Spanish
and shoe connoisseurs Grenson,
                                            fashion retailer T.ba, French
further enhancing the area’s
                                            women’s fashion IKKS and French
position as the home of British                                                  Source: Colliers International
                                            pureplay fashion retailer Sezane.
craftsmanship. By contrast,
                                            These will soon be joined by
Sloane Street is dominated by
                                            the major French lingerie brand,
the most prestigious French
                                            Empreinte.
and Italian fashion and jewellery
brands, representing two thirds of          During 2017, we have tracked
the street’s offer.                         46 new openings on Central
                                            London’s core shopping streets,
Other diverse pitches include
                                            16 of which are British brands.
Albemarle Street, where a hub

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CENTRAL LONDON RETAIL HEALTHCHECK 2018 - Colliers International
BRAND NATIONALITY

There have been eight new                   Marks & Spencer is leaving its       New Openings
openings on Regent Street,                  Covent Garden flagship store
                                                                                                            British                                           International                                                                       Total
reinforcing its position as one             on Long Acre in September.
of the leading upmarket fashion             The property is likely to be         18
                                                                                 16
destinations in Central London.             redeveloped into several shops       14
Debut brands include luxury                 with new offices above.              12
Italian sportswear label Paul &                                                  10
                                            Microsoft has secured an Oxford       8
Shark, the launch of the H&M                                                      6
                                            Circus flagship store of 22,000 sq
group’s ARKET and Weekday,                                                        4
                                            ft. The property is owned by the      2
the first European flagship
                                            Crown Estate and was formerly         0
from Canada Goose, Asics’

                                                                                      South Molton Street

                                                                                                            Regent Street

                                                                                                                            Kings Road

                                                                                                                                         Oxford Street West

                                                                                                                                                              Bond Street

                                                                                                                                                                            Monmouth Street

                                                                                                                                                                                              Jermyn Street

                                                                                                                                                                                                              Albemarle Street

                                                                                                                                                                                                                                 Carnaby Street

                                                                                                                                                                                                                                                   Redchurch Street

                                                                                                                                                                                                                                                                      Neal Street

                                                                                                                                                                                                                                                                                    Sloane Street

                                                                                                                                                                                                                                                                                                    Oxford Street East

                                                                                                                                                                                                                                                                                                                         Brompton Road

                                                                                                                                                                                                                                                                                                                                         Long Acre

                                                                                                                                                                                                                                                                                                                                                     Bruton Street

                                                                                                                                                                                                                                                                                                                                                                     Conduit Street

                                                                                                                                                                                                                                                                                                                                                                                      Dover Street

                                                                                                                                                                                                                                                                                                                                                                                                     Mount Street

                                                                                                                                                                                                                                                                                                                                                                                                                    Kensington High Street
                                            a Benetton store which has
largest store in the world and
                                            relocated to the eastern stretch
a new flagship for British label
                                            of Oxford Street East near the new
Pepe Jeans.
                                            Tottenham Court Road Elizabeth
South Molton Street, Monmouth               Line station.
Street and Jermyn Street have
                                            On Bond Street, the former 11,000    Source: Colliers International
each welcomed two new British
                                            sq ft DKNY store at 27 Old Bond
stores, with debuts from handbag
                                            Street is set to become a new
creator Hill & Friends and lingerie
                                            Alexander McQueen flagship
company Beija London.
                                            store. The brand’s current stores
On Brompton Road, the area                  on Savile Row and Bond Street
adjacent to Knightsbridge                   will be consolidated into the new
station is currently undergoing             store which, it’s understood,
redevelopment, which will                   will feature fresh product lines
improve the quality of the retail           including furniture and interiors.
offer. In 2017, there were two
new openings, one for British
brand All Saints and also a new
flagship store for jeweller Seiko.

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N at i o n al i t y / Ne w Ope ni ngs
                                                                                                                                   Co

                                                                                                                                                              OTHER RECENT &
                                                                                                                                     m
                                                                                                                          t           m
                                                                                                                       S                er
                                                                                                                   Old                    cia
                                                                                                                                             lS
                                                                                                                                                t

                                                                                                                                                    14
                                                                                                                                                              PIPELINE OPENINGS
                                                                           12
                                                                  St
                                                     Oxford                            9
                                                                                               10
                                                13
                                                              5                4           8
                                                         17
                                                                  11       15
                                                     3        1            6                                                                                  US online fashion label             15,000 sq. ft. flagship store in the
                                                                                                                                                              Nasty Gal, which Boohoo             K1 development on Sloane Street.
                                                                                                                                                                                                  The luxury fashion retailer is the
                                                                                                                                                              acquired earlier this
                                d                                                                                                                                                                 first of seven brands to join the
                            Ro
                               a                                                                                                                              year, opened a pop-up               development, which is being built
                       on
                                     Sloane

                     pt 2                                                                                                                                     on Carnaby Street in                from 2018.
                 om
               Br                   16                                                                                                                        November 2017. The
                                                                                                                                                                                                  Premium trainer brand Cruyff,
                                            S

                                                                                                                                                              2,700 sq. ft. shop is the
                                         t

                                                                                                                                                                                                  which creates sports-influenced
                                                                                                                                                              brand’s first bricks and            footwear inspired by the
                         ad                                                                                                                                   mortar venture outside
                    s Ro                                                                                                                                                                          legendary Dutch footballer Johan
                  g       7
               Kin                                                                                                                                            of the US.                          Cruyff, is now setting its sights on
                                                                                                                                                                                                  the UK market.
                                                                                                                                                              Boden opened a new store on
                                                                                                                                                              King’s Road in October, following   The former BHS unit on Oxford
   1       2          3             4           5        6             7           8       9        10   11   12     13       14   15      16            17                                       Street saw Polish fashion chain
                                                                                                                                                              the success of five John Lewis
                                                                                                                                                              concessions.                        Reserved open in September
                                                                                                                                                                                                  2017. Remaining space is to be
                                                                                                                                                              David Beckham’s Kent & Curwen
                                                                                                                                                                                                  taken by crazy golf operator
                                                                                                                                                              has opened a store on Floral
                                                                                                                                                                                                  Swingers and new concept
                                                                                                                                                              Street in Covent Garden. & Other
                                                                                                                                                                                                  Market Hall, which will convert
                                                                                                                                                              Stories has also opened on Floral
                                                                                                                                                                                                  36,000 sq ft into 25 restaurants,
                                                                                                                                                              Street. Skechers is to open on
                                                                                                                                                                                                  10 food stalls, four bars, a demo
                                                                                                                                                              James Street, Covent Garden.
                                                                                                                                                                                                  kitchen and event space.
                                                                                                                                                              The Burberry store on Brompton
                                                                                                                                                              Road is relocating to a new

           z
Note:  •– nationality not known
Source: Colliers International

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AVAILABILITY

Vacant floorspace in                        year following the closure of the     Vacancy rates have fallen on Long
Central London has risen                    Austin Reed, Banana Republic and      Acre in Covent Garden, down
                                            French Connection stores. This        from 7.5% in July 2016 to 2.0%
above 2% for the first time
                                            has since been remedied by new        in July 2017 - the second lowest
since 2010, reaching 3.0%                   lettings to Lululemon’s flagship,     vacancy rate among our sample
in July 2017 (+1.2%).                       H&M’s two new brands, Arket and       pitches after Oxford Street West.    Av a ila b ility Ra tes
By comparison, the                          Weekday, and Smeg fridge’s first      However, we expect this to be                             London Unit Vacancy                London Floorspace
proportion of empty units                   standalone store.                     tempered by some new space                                National Unit Vacancy              National Floorspace
has increased at a much                                                           coming onto the market this year.
                                            Out of the sample pitches that                                                 16
slower rate, indicating                     Colliers International monitors,      So far, Central London seems             14
that it is larger units that                Kensington High Street continues      to have survived relatively              12
                                            to have the highest vacancy           unscathed from political and             10
are more likely to be
                                            rate, at 7.3% of units in July        economic uncertainty. Despite        %    8
sitting empty.                                                                                                              6
                                            2017. The area is at further risk     a slight increase in vacancy
Whilst unoccupied space has                 of deterioration with nearby          rates, they remain well below             4
been constrained for a number of            Westfield London’s 740,000 sq         the national average of 12.2%,            2
years by buoyant demand, extra              ft extension opening in 2018,         reflecting the capital’s strong,          0

                                                                                                                                   Jul-13

                                                                                                                                               Jan-14

                                                                                                                                                        Jul-14

                                                                                                                                                                 Jan-15

                                                                                                                                                                          Jul-15

                                                                                                                                                                                   Jan-16

                                                                                                                                                                                            Jul-16

                                                                                                                                                                                                     Jan-17
space has recently been released            though there are some signs that      vibrant and dynamic retail market.
to the market following several             the high street is retaliating with
high profile brands downsizing              a strengthened line up, including                                          Source: Colliers International

their portfolios or entering                Dishoom which opened in
administration. Regent Street               November.
saw a temporary spike in vacant
space at the beginning of the

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RENTAL GROWTH

                    P r i m e Re nta l C ha nge 2 0 12 to 2017

                                                                                                               Following three                       Whilst there has been a general
                                                                                                   Fringe                                            cooling across London, some
                                                                                                               consecutive years of
                                                                                                                                                     areas remain buoyant, such as
                                                      Marylebone                                               double digit rental growth
                                                                                         Holborn                                                     Knightsbridge, the only area
                                                                              Covent                    City   across Central London                 that has maintained double
                                                                         Soho Garden
                                                                                                               (as of mid-2017), rents               digit growth since 2016. This
                                     Bayswater
                                                                                                               are still climbing, but to a          coincides with very strong trading
                                                                   West End                                    much lesser extent. Over              results from Harrods, which has
                                                                                                               the past 12 months, rents             benefitted from international
                                                                                                                                                     visitors taking advantage of the
                                                                                                               have increased an average
                             Kensington                                                                                                              weak pound, particularly Chinese
                                                   Knightsbridge                                               of 3.0%, fluctuating                  tourists.
                                                                     Victoria
                                                                                                               across different pitches
                                                                                                                                                     The strongest local growth since
                                                                                                               within the city.
                                                                                                                                                     2016 has been on Earls Court
                                          Chelsea
                                                                                                               Rents are readjusting in              Road in Kensington, where
                                                                                                               several areas which saw               Capco’s major regeneration
                                                                                                               significant growth last year,         project is underway.
                                                                                                               including Covent Garden, where
                                                                                                               rental values on James Street
                                                                                                               increased 45% between 2015-16,
                                                                                                               coinciding with the introduction of
                                 61%+                   41-60%                  21-40%         0 -20%          Charlotte Tilbury.

                  Source: Colliers International

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PEDESTRIANISATION
ON OXFORD STREET

Plans to transform part of Oxford           Oxford Street is home to 300
Street into a pedestrianised                shops, accounting for five million
boulevard are set to get underway           square feet of retail space and
this year, to coincide with the             generating an annual turnover of
full launch of the Elizabeth line.          £5 billion. Despite the anticipated
The pedestrianisation project               uptick in turnover, some concerns
intends to address air quality              have been raised about increases
concerns, high collision rates              in rents following the works, in an
and severe overcrowding, as                 area which already contains some
well as improving the shopping              of the most expensive retail space
experience.                                 in the world.

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FOR MORE INFORMATION

      Paul Souber                                                                                                     Mark Charlton
      Head of Central London Retail Agency                                                                            Head of Research & Forecasting
      paul.souber@colliers.com                                                                                        mark.charlton@colliers.com

                    Colliers International   This report gives information based primarily on Colliers International data, which may be helpful in anticipating
                                             trends in the property sector. However, no warranty is given as to the accuracy of, and no liability for negligence
                    50 George Street         is accepted in relation to, the forecasts, figures or conclusions contained in this report and they must not be
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