CELEBRATING YOUR IMPACT - VNA Care
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VNA Care Network VNA of Boston VNA Hospice & Palliative Care Spring 2021 CELEBRATING YOUR IMPACT SPECIAL EDITION: DONOR REPORT TOGETHER WE CAN CREATE A BRIGHTER TOMORROW
To our Generous Donors and Supporters, These are unusual times. The past year has been trying and challenging for the world. To say we have been living our founding mission would be an understatement. The pandemic has been jarring for everyone, but it has taken the greatest toll on seniors and people already impacted with health issues. As our core mission is to care for those most vulnerable, our response to this pandemic has been even more urgent for the individuals and families we serve. our patients, their families, and the health of the community. As a donor to VNA Care, you have played a crucial role in our We could not be more proud of these dedicated individuals ability to navigate these unchartered waters. No matter the and our generous donors who make this work possible. challenge, with your support, we have been able to rise to Your gifts have never been more needed to support our the call to action. health care organization than during this once in a lifetime Thanks to donors like you, we have been nimble, creative, pandemic. Over the past year, you have opened your hearts and compassionate in innumerable ways to support our like never before, and we are deeply grateful. Thank you! patients and clinicians. We successfully redeployed staff to It is with your ongoing generosity and friendship that ensure continuous delivery of essential health services for at- together we will create a brighter tomorrow. risk populations, mobilized vital resources for those in need, put in place countless safety programs that successfully prevented the spread of COVID-19 among our clinicians and protected our patients. Above all, our nurses and clinicians have been courageous, Todd Rose, MBA Jane Pike-Benton, RN, MS frontline heroes, working tirelessly to care for our patients. President and Chief Operating Officer and They are an extraordinary legion of people, so committed to Chief Executive Officer Chief Clinical Officer Retired board member leaves legacy of service to others The late Marilyn E. Plue was an inspiration to her fellow committees, helping the organization grow and become a VNA Care board members and her family, friends, and leader in home health and hospice care. Upon her retirement colleagues. from the board of directors in 2014, VNA Care presented her with the Continuing the Tradition of Caring Award in Robert LeClaire, her longtime companion, remembered gratitude for her dedicated service and commitment to the Marilyn’s independent spirit that helped her be a pioneer health of the community. in the workplace at a time when there were few women in management. Over the course of her career, Marilyn’s Marilyn’s generosity to VNA Care also included becoming many leadership roles a charter member of the agency’s bequest society nearly included president of Banner two decades ago. Bequests enable individuals to leave a Personnel Consultants, trust legacy and provide critical future support for nonprofits that administrator with Bowditch are meaningful to them. These donors, such as Marilyn, are & Dewey, and second vice recognized and honored for their thoughtful planned giving. president and assistant “I was privileged to be one of Marilyn’s friends,” said Robin treasurer for Paul Revere Life Spaulding, who served on VNA Care’s board of directors Insurance Company. with Marilyn. Marilyn began giving her Robin said that Marilyn once shared that she wanted to time and talent to VNA give back to VNA Care because the agency had been so Care when Nixon was good to her and her late husband Bradford Plue. Marilyn’s president. Over the course unrestricted bequest will help the agency continue its 135- of many years, she served year mission of providing home- and community-based on numerous boards and Marilyn E. Plue health care services for patients and families. 2
Honor Roll of Donors In our 2020 Honor Roll of Donors, VNA Care gratefully acknowledges gifts and pledges of $250 or more made between January 1, 2020, and December 31, 2020. Our generous donors designated these gifts in support of a wide range of patient care and family support services including wellness and preventive health programs, home health services, palliative care, and hospice. With the onset of COVID-19, the organization also created an Emergency Response Fund in March 2020. The community response was tremendous with more than 775 donors designating a gift to this important initiative. We are thankful to all of you for your kindness and meaningful partnership. Your philanthropic support ensures patients and families can continue to receive the best possible care and strengthens the health and well-being of our community. $100,000 and above Christopher and Meggan Bailey Estate of Richard P. Houlihan Sheppard Envelope Company E. Rhodes and Leona B. Donald and Joanne Baldini Ann and Paul Kaplan Solomon McCown & Cence Carpenter Foundation Lilian G. Bates Fund Judith and Tony King Suburban Homemaking & Cummings Foundation Leo H. Bendit Charitable Foundation Maternity Agency Foundation Leah Kozlowski Tufts Health Plan $50,000 to $99,000 Beth Israel Lahey Health Diane L. Leclair Gloria A. Watts Mary M. Coes Charitable Trust Beth Israel Deaconess Hospital– Janet Lefko and Frank Rabe Welch & Forbes Dedham VNA Foundation Needham Sara and James Marble Mary Whitney Trust Blue Cross Blue Shield of MassPay Albert O. Wilson $25,000 to $49,999 Massachusetts Medically Home Foundation, Inc. Corridor Group Boston Children’s Hospital Katherine Michie Wise Family, Marni & Bob Wise The Fletcher Foundation Boston Evening Clinic John C. Morrison and and Laura A. Wise The George F. & Sybil H. Fuller Foundation Eunice B. Morrison Charitable Estate of Frank A. Wolcott Foundation BMC HealthNet Plan Foundation Wyman-Gordon Foundation Homecare Homebase Byram Healthcare John and Denise Murphy Estate of Rita Sheila Martin Cambridge Community Robin Murphy $1,000 to $2,499 Mutual of America Financial Foundation National Grand Bank of Anonymous (2) Group Cambridge Trust Company Marblehead Rita S. Advani The Stoddard Charitable Trust Common Trust Federal Credit Earl Novendstern Theodore and Judith Corinne C. Turner Foundation Union Joyce and James Patten, MD Antanavica Community Foundation of People’s United Bank Edward J. Benz Jr., MD and $10,000 to $24,999 North Central Massachusetts People’s United Community Margaret A. Vettese, PhD Grace K. Babson Charitable Frank and Louise Condon Foundation of Eastern Sally Bernstein and Gary Sylvia Trust Louise Condon Realty Massachusetts Louise H. Bray Karl Bandtel and Farley Dyane and Andrew Cotreau Sarah Daniels Pettit and Brezniak Funeral Directors Urmston Cummings Properties, LLC William O. Pettit, Jr. Fund of Brookline Bank Joshua S. Boger, PhD, and Fred Harris Daniels Greater Worcester Community Phyllis N. Brothers Amy Schafer Boger, MD Foundation, Inc. Foundation Cambridge Savings Bank Boston Resiliency Fund Lizzie Davenport Trust Prime Buchholz Cape Ann Savings Bank Adelaide Breed Bayrd Catalina Davis Trust Fund Proctor & Gamble Robert J. Carpenter and Foundation Daymarc Foundation Roger and Hannelore Reiser Karen B. Maloney Elizabeth F. Capen Trust Dedham Savings Arthur N. Ryan Vickie E. Carr City of Cambridge Dello Russo Family Funeral Sanofi Genzyme Michael F. Carson Mary Alice Falvey Trust Homes SBLI Laurence G. Cignoli, MD Foundation for Metrowest Demoulas Foundation Arch W. Shaw Foundation Christopher G. Clarke John R. Greed East Boston Savings Bank Shaw Fund for Mariner’s The Coakley Family Institution for Savings Charitable Foundation Children Ellen R. Cole Marsh & McLennan Agency Ruth H. & Warren A. Ellsworth The Clara and Harvey Pillsbury Foundation Foundation, Inc. Enclara Pharmacia Simione Healthcare Consultants J. Irving England & Jane L. UMass Memorial Health Care England Charitable Trust George C. Wadleigh Deborah and Ron Feinstien Foundation, Inc. Greater Lowell Community Patrick Watson-Hogan Foundation Clara B. Winthrop Charitable Greater Worcester Community We were out in an ocean, Trust Foundation and you gave us some hope. Estate of Genevieve Wyner Harvard Pilgrim Health Care Health Recovery Solutions $2,500 to $9,999 Mary Hildebrandt and James Atlantic Charter Insurance Mahoney Company Hologic 3
Langdon Wheeler and John M. Fisher Mary Metcalfe Jane T. Fogg White Builders Gary and Annette Ford The Ralph B. and Margaret C. Molly Frank and Family Thank you so much for Williams Fund Catherine Frasco caring for those who are Winchester Co-operative Bank Joseph and Cynthia Freeman sick, afraid, and dying while Woburn Friends of Andrew and Stacie Galvin putting yourselves at risk. VNA Hospice & Palliative Care Jane A. Gasek Woburn Host Lions Club Joseph Gerardi You are angels! Christopher F. Zurn Robin Giardina Christine M. Gilman $500 to $999 Rosalind E. Gorin and Anonymous (6) Matthew A. Budd, MD Nancy and Harold Allen, Jr. Raymond Gosselin John N. Collins Demetra McDonough Donald A. Antonioli, MD June and Lloyd Grace Cornelia L. Cook Timothy McGrath and Joseph and June Bafaro Joseph and Maria Grause Cornerstone Bank Roberta Ferriani Lindsey Barnard Paul and Amy Greeley Richard Crawford Lois M. McMullin Vicki J. Bean Gulde Insurance Agency, Inc. Richard and Barbara Currier Mercadante Funeral Home & Lois N. Beattie Linda and Abraham W. Clifford and Marguerite Cutaia Chapel Richard K. Bendetson Haddad, DMD Elizabeth Davie Charlotte A. Milewski Robert C. Birner Robert and Marliyn Hailer Mary Demakis John and Cynthia Monahan Alden S. Blodget Barbara F. Halliday Michael F. Derosier Lenore A. Monahan Roberta F. Blumenthal Renee L. Harper Diocese of Worcester Kathleen and Kevin P. Dirck and Emelie Born Harpers Payroll Services Greg and Anne Doremus Mooney, DDS Peter and Elaine Brem Timothy Harris, MD Leigh Dugan J. Mulkerin Realty Bridgeton Properties Heimlich Landscaping and Eastern Bank Charitable Gail and Tony Nannini Virginia L. Brobst Construction Corp. Foundation NECI James and Helen Brooks Keith F. Higgins Eaton Funeral Homes Raymond Nickerson Helen A. Brunelle Robert and Kristine Higgins Forcura Christine Ottoson Kim M. Burdon Linda Hope-Springer and Jackson Galloway Wendy Peterson Felice T. Burns Emery Springer Kathleen T. Gardner and Mary F. Petschek John and Carroll Cabot Robert and Brendyln Horn Richard Whitehead, MD Pfizer Robert Canavello Susan Hunziker David and Anne Gergen Jane Pike-Benton Cheryl Cannon Ann S. Hurd Joan and Harry Gong William and Lia Poorvu Albert P. Cardarelli Mary C. Ingamells William J. Gormley Funeral Dr. Louise B. Popkin Caregiver Homes of Francis Jackson and Service Providence College Friar Massachusetts Nancy McMahon Jefferson Gould Brothers David Carlstrom Robert J. Jamieson, Sr. Phyllis Graham Ann M. Riker Arthur Carr John J. Joyce Grander Capital Partners David A. Rose, Jr. Casper Funeral & Cremation Dorothy and Maximiliaan G. Judy Gregg Todd Rose Services Kaulbach, MD Peter Q. Harris S.G. Torrice Co. Inc. Howard A. Cohen William and Frances Keene Peter J. Hart Stephen and Melanie Sadler Tim and Christina Cohen Sheila R. Kennedy David F. Hauser, OD Salem Five Savings Bank The Bill Collins Foundation Ron and Lauren Kinghorn Edward Hayes, Jr. Charitable Foundation Thomas E. Connolly Stella and Stanley Kowalczyk Dale and Shirley Hedman Joshua Sanes and Susan Constitution Financial Partners Maryann and Donald E. Madeline Brandt Jacquet Corcoran Kathleen and Donald Copson Kowalski, DDS Jamieson Management Joanna and Hal Scott Paula V. Cortes Eugene J. Kreda Company John E. Shiffer William J. Cosgrove Deborah and Arthur Kreig, MD Greta Johansson Kathleen and Stanley Sojka Costello Funeral Home Melody and Jacob C. Bruce and Helen Johnstone David K. Stadtherr Kenneth D. Dame Kriteman, MD Annabelle Kellogg StateServ-Hospicelink Frances D. Davis John and Patricia Ktistes Edward Kilik Alan Steinert, Jr. Elizabeth de Lima and Patricia G. Kularski Kirk & Kirk, CPA’s P.C. Jill C. Stewart Robert Alter Rosemary and Robert Kusy Kiwanis Club of Woburn Scott Storer and Family Nicolas DiCiaccio and Michael A. Lambert Donald E. Kowalski, DDS Jane Tisdale Marguerite Shepard-DiCiaccio Michelle M. LaPointe Lorena J. Kreda Ann E. Toomey Amy and Brendan Doherty Joshua and Laura Lee, MD Mara and Jeremy Lechan Vincent R. Toomey, Jr. Bettyna Donelson Sally and Stuart Lesser Thomas A. Lehrer Lindsay and Stephen Tosi, MD Elizabeth and Owen Dugan Deidre and Gary Levine Alice Lorusso Cornelia Trubey Janet Durkee Stephen J. Lippard Anthony S. Lucas Bruce A. Turnbull Emmett Electrical Services Angus and Leslie Littlejohn Doris T. Lynch Mary Verhage Mary P. Eno Ellen M. Lopez Malachy Lynch Vita Needle Katharine Bolland Eshghi Thomas B. Loring Marietta E. Lynch Edward and Jean Wardzala Lisa and Fred Eustis Ziling Lu Kelly Marquis Webster Five Foundation Stephen Fillipone Henry Lukas and Carol Robert and Eileen Matz Gloria J. Weldon First American Realty VanDeusen Lukas McBee Trust of Hester N. Wetherell 4
Peter S. Lynch Toodie’s John E. Coffin Dr. Russell Garlick John W. MacDuffie Trinity Church Congregational Jacqueline T. Coffman G.W. Gately, Inc. The Donald M. Manzelli Barbara A. Tsacoyeanes H. Theodore and Cynthia Cohen Alderman Richard F. Gately, Jr. Family Trust United Prosthetics Inc Maura Conron Lawrence Gennari Marblehead Trust Robert E. Vandale Jennifer Coplon and Beverly Giblin Margolis and Bloom, LLP Mark and Judith Vayo Robert Frank Jeanne C. Gibson Joseph D. Marquedant Lydia Villa-Komaroff, PhD Deborah Corkum and Maureen and David Martignetti Companies Ann L. Wasgatt Shawn Higgins Ginsburg, MD Jean K. Mason Karen S. Webber James F. Cosgrove, Esq. William L. Goldberg Massachusetts Elks Charitable Webster First Federal Credit Jo-Anne L. Cronin Jeff and Gina Gordon Trust Union Peter A. Cunis Patrick and Nadia Grady Masterman’s Western Carriers, Inc. John M. Cunningham Dorothy M. Gravison E. Anthony and Jenny McAuliffe Constance V. R. White Ann D’Ambra Sylvia E. Green William and Diane McKenna Paul and Ann Marie White Jessica L. Daniels and Richard L. Greenspan Melick & Porter, LLP Jane O. Woodbury Paul Blackborow David and Rosalie Grenon John and Judith Michalowicz Frederick T. Wright, Jr. Rev. Ann B. Day and Patricia M. Grogan Miles Funeral Home Doris T. Wry Donna E. Enberg Glenda and H. Grossman Millbury Federal Credit Union Jean Zaleski Rufus P. de Rham Stephen P. Gut Georgia and Eugene Mittleman Sara Dempster Alma M. Haddad Gail L. Morey $250 to $499 Denise DePasquale Huang Peter and Leslie Hadden Richard and Patricia Morgan Anonymous (4) Lori DeRosa Barbara Halporn Michael and Theresa Morris Susan Adamski Henry and Jane Dewey Kathleen and Kevin Hammer Jane R. Moyer Roger and Martha Altreuter Christopher Diguette Theodore and Sally Hansen NCBC Foundation Louise Todd Ambler Richard J. Dill Susan M. Hare Deirdre and Barry Nectow Trudy Anderson Penelope J. Dincauze M. C. Harrity Needham Bank Debra Angeloni-Reilly and John Doherty and Robert and Ava Hastert Lisanne Norman Joseph Reilly Jean Monahan-Doherty David H. Herder Phyllis and Richard Novia Kathleen A. Armstrong Nancy Drinkwater Daniel V. Herlihy Helen R. O’Brien Gregory R. Atkinson Deborah and John Driscoll Hillside Florist & Gifts, Inc. Wanda Ouellette Michelle Aucoin Richard Drury Olivia A. Hoblitzelle Frank T. Paolino Susan Audibert Janet Dumas Jane E. Hoffman Ellison and Kerrie Patten David C. Bailey, Jr. Donna Dupee Martin B. Hoffman Nuala and George Pennington Beatrice L. Ball Michael Dupill Robert A. Hosman James and Margaret Perkins John and Anne Barry Raymond G. Duvernay May and James Houghton Stephen and Maureen Pike Jonathan E. Bazinet Vladimir Dziak Dennis and Lorraine Hunt Anne L. Poulet Joseph Bearak and East Boston Savings Bank Timothy and Jane Hunt PowerOptions, Inc. Sandra Rose Elia Financial Services Lisa Hurley Robert and Mary Anne Powers Donna and Thomas Belmonte Patricia Elliott Jean Ignachuck Elisabeth A. Raleigh Lorrey Bianchi and Kathleen ESI John and Jess Jacobs James R. Rasmussen Casey-Bianchi Cornelius and Julia Fair Paul and Niki Jamieson Dean A. Regier Richard J. Boehler Mary D. Fassett Carol Y. Jones Sheila Reilly Ann H. Bonin Michael Faynzilberg Brigette Joy Margaret E. Richardson Lisa C. Bonneville The Honorable Ellen Flatley Ellen K. Kardon Edwin J. Riley III, DMD Maureen and John Bouvier Carl and Susan Foley Kerivan-Lane, Inc. JoAnn Roche Jeanne Marie Boylan Muriel M. Forbush Leila R. Kern Peter and Catherine Rowden Michael Braney Steven B. Forman Michael Klein Phyllis R. Roys Marilyn and Robert Brooks, PhD David and Millicent Fortunoff Kendall L. Knight Jeanette Ruyle Melissa A. Brown David Foster Kraw-Kornack Funeral Home Schell-Z-GlenBrook Eustace Buchanan Friends of Minute Man Jim and Laurie Lanciault Christina M. Schultz Cynthia J. Burns National Park Richard G. Langan Tyler and Teresa Senecal Kellie and Mark Carey John and Ute Gannett Peter A. Lans David Shambroom and Natalie B. Carey Rep. Denise Garlick and Christine and Maurice Lariviere Rose Giaconia William and Laura Carr Douglas J. Sharpe Steven and Rita Carvalho Ann Shdeed Stephanie Catalfano Rajinder Singh George and Anne Cerasuola Thomas and Anne Snyder and Family Robin F. Spaulding Edward Chaloner and Samuel S. Spektor and Lydia Walshin Ann E. Berman David and Linda Chamerlain We could not have gotten William Stevenson Bertha A. Chandler through this without you all! Diana C. Stewart Lauren Cheng StonehamBank Sandra P. Clark Carol J. Thomas Chester Clarke Francis and Lorrie Thompson Janet A. Clifford Judith A. Thomson Charles T. Coates, Jr. 5
Joseph and Jan Roller Robert Thibeault Emily C. Romney Vera T. Tice Michael Rosenfeld Robert and Dianne Tocci From the bottom of my heart, Tracy G. Rubin Topsfield-Boxford Community I want to thank your hospice Virginia C. Rudnick Club, Inc. for making my dad's recent Susan Rutherford Carole A. Torrice death as good as it could be. Nancy A. Ryan Mary F. Townsend Paul K. Ryan Ann W. Tracy Thank you again for all you Frances Sacco Bruce D. True do to enable our loved ones to Charles Samborski, DDS United Church of Christ die with dignity. Rebecca and Preston Saunders Congregational Eileen K. Schofield Beverly Van Orman and Kurt Schwalbe Peter Van Orman, MD Jenifer L. Scully Vermont Mutual Insurance Richard S. Layte Bruce and Jane Murray Peter and Marjorie Seibert Group Paul E. Leclaire Philip and Carol Murray Robin Seidman David S. Walley Ellen Leikind Michael P. Murzycki Selbert Perkins Designs, Inc. Thomas E. Weesner Andre and Janice Lemoine John R. Nee Emily Shanahan and Allen C. West The Leo Organization - Dr. Ross Neisuler Chad Harris Colleen Westbrook Dunkin Donuts Robert W. Nelson Henry H. Shepherd David Wheeler Catherine H. Levine Dennis and Jane Neslusan Teresa P. Silverman Norma E. Wheeler Andrea T. Little Arthur T. Noonan III Anthony and Geraldine John and Ellen Whelan Lohrman HVAC Northstar Ice Sports Sobkowicz Peter and Shirley Williams Richard Lopez, MD Charles F. Norton Michelle D. Sofi Laura A. Wise David Loring Thomas F. O’Connell Sergei P. Sorokin, MD Woburn Country Club 19th Cynthia A. Love O’Leary Brothers General Marc and Rachel Spooner Hole Club Sarah H. Luick Contractors LLC Anne D. Spry Woburn Lodge of Elks No. 908 Nancy J. Luther Harding Ounanian, Jr. Eric Swords Woburn Police Patrol Officers Antoinette Madden Janet Parise John T. Szum Union, Local 56 Rev. John Madden Mark Pawlik and Hue-Tam Tai Alice K. Wolf Charles S. Maier Ellen Garrahie Pawlik Smeeta Teckchandani Shirley Youngsma Manchester Woman’s Club Richard and Kathleen Perry The Allied Group Joseph Mancuso Petrini Corporation Joyce L. Marcelonis May H. Pierce Diane M. Mastandrea Cathleen M. Poliquin A note to our supporters McDonald Landscaping, Inc. Margaret M. Prebensen C. Jean and Myles McDonough Joseph M. Proud Charitable Foundation Timothy and Zenaida Quinty We make every effort to ensure that our donors are Kevin F. McElroy Sylvia and Gary Reiser, DDS recognized accurately for their contributions. Please notify Peter and Jeannette McGinn Thomas J. Restivo us of any corrections by contacting Karen Webber, William and Virginia Meagher Retired Men’s Club of director of Fund Development, at 508-573-8027 or Laura Karl F. Menschel, Sr. Greendale, Inc. Wise, manager of Fund Development, at 617-835-9654. Miyares and Harrington LLP Scott and Nancy Richmond Peter J. Molloy Edward and Linda Robbins With gratitude we thank the many donors who made gifts Yvette B. Morrill Andrea L. Roberto of up to $249. We welcome and appreciate all Christopher Morss Frances M. Roberts contributions made to our organization. Craig Mulcahey and Rockport Mortgage Stacy Klickstein Corporation Matching gifts multiply giving Some donors are employed by or affiliated with companies that will match charitable gifts, extending their contributions to our home health and hospice services in the community. The following corporations and businesses generously pledged matching funds to VNA Care in 2020. AbbVie Eastern Bank Charitable Intel Corporation Praxair Alliant Credit Union Foundation Foundation Intercontinental Exchange Red Hat American Tower Foundation Eaton Vance ITW Foundation State Street Amica Companies Foundation Eversource Merck Sun Life Financial Bank of America GE Foundation Mutual of America Foundation Unum Group BNY Mellon Liberty Mutual Oracle Corporation Verizon Foundation Boston Consulting Group Hewlett-Packard Company OSR Open System Resources Costco Wholesale Instrumentation Laboratory PG Trionic 6
Great-grandmother overcomes COVID-19 with VNA Care Mary Cameron* doesn’t remember focused on helping their patient reach much about the day Lindsay Cavalieri, her optimal health and remain in her RN, of VNA Care, insisted she go own home for as long as possible. to the hospital by ambulance for a They’ve helped Mary and her family suspected case of COVID-19. obtain equipment, like a hospital “I was exhausted. I was having trouble bed, and suggested changes around putting one foot in front of the other,” the house that make life safer for said Mary. She had only been at home her as she regains her strength. Her for a few days after weeks of treatment living room has been converted into for a heart attack at a hospital and a temporary bedroom until she can rehabilitation facility. The last thing master the 15 steps to her second- she wanted to do was go back to a floor bedroom, and everything she hospital. needs in the kitchen is now within easy reach. Afraid her patient wouldn’t survive another day, Lindsay refused to leave The team is monitoring such things as her side until she agreed to get in Mary’s breathing and overall health. the ambulance. “Thank God she did,” They’re teaching her new ways to Mary recalled later. approach routine tasks, like reaching Lindsay Cavalieri, RN, helped avert a potentially for objects, to make day-to-day Her condition was serious, and life-threatening crisis for her patient. activities possible. Meanwhile, she’s Mary was admitted to the COVID-19 that never quits. She knows how to learning how to improve her mobility intensive care unit. There she found counter my most stubborn days. She and strength. Most recently, with her herself at even greater risk due to her is the epitome of what a nurse should therapist’s encouragement, she’s other health conditions. But Mary, be.” mastered going up and down five “a very tough cookie” according to stairs, just what she needs to get in Mary’s hopeful that she’s done with Lindsay, never gave up. The family and out of her house. any new health crises and can remain matriarch and great-grandmother at home under the care of her nurses pulled through. Today, she is Lindsay has cared for many COVID-19 and therapists. With the milder spring continuing her recovery at home patients, and is still amazed by Mary’s weather ahead, she’s planning to thanks to Lindsay’s keen assessment progress over the past month. She venture outside her front door for and through the support of said, “Every time I see her and she’s physical therapy sessions. VNA Care’s home health care team. doing much better, it’s a great feeling.” Mary said, “It’s good to be home, it Lindsay and her colleagues, Kristin Mary, in turn, appreciates the care really is.” Bujdos, DPT, Lisa Sternstrom, OTR/L, and expertise of the entire team, and and Jennifer Robitaille, LPN, are especially Lindsay’s “sense of humor *Name changed at patient’s request. Together we stood up to COVID-19 Emergency Response Fund Contributions $247,636 COVID-19 Patient Admissions COVID-19 Employee Hotline Calls 2,521 3,500+ Donated Personal Protective Volunteer Hours Aiding COVID-19 Equipment Response Needs 40,000 Units 1,988 7
2020: A Year In Service Home Health Care 24,248 0 to 108 381,065 2,400+ Patients Age Total Referral Served Range Visits Sources Top Diagnoses Telehealth Types of Care Provided Cancer 3,993 Patients Served Nursing: 47% Diabetes Physical Therapy: 36% Clinical and Staff Education Heart Disease Occupational Therapy: 12% 7,924 Sessions Post-Surgical Care Home Health Aide: 3% Respiratory Diseases Specialty Services: Other: 2% And more than 2,550 Intravenous Therapy, other unique diagnoses Cardiac Care and More 70 Hospice & Palliative Care 2,282 21 to 105 58,339 54 to 144 Patients Age Total Average Served Range Visits Patient Days Top Diagnoses Rose Monahan Hospice Home Hospice Care Providers Cancer 235 Patients Served Chaplains Cardiovascular Home Health Aides Grief Support Services Dementias Medical Social Workers 9,700 Interventions Respiratory Diseases Nurses and Nurse Other End-Stage Diseases Volunteers Practitioners And more than 500 other 120 Physicians unique diagnoses Physical Therapists Speech Therapists VNA Care Clinicians and Staff: 824 8
Hospice team helps mother and daughter deepen their relationship during last months together Holly Rossignol knew the value of while Jaya Asthana, MSW, LICSW, hospice long before her mother, Anne helped Holly with long-term care Orser, needed end-of-life care. insurance and supportive services and provided counseling. “Hospice is about getting the most out of the time you have left,” said Holly. The entire team also helped Anne and Holly improve their understanding of She and her family turned to hospice each other and their relationship. nearly three decades ago for support in caring for her father, and Holly “Mom and I didn’t always get along relied on hospice again when her first that well. I’ve been told it was a typical husband was terminally ill. She even mother-daughter relationship,” said became a hospice volunteer to give Holly. “We were at opposite ends of respite to family caregivers. the personality spectrum.” Her mom, Anne, had managed well Holly takes comfort in the day they had Anne Orser was able to remain at home during with heart disease for quite some time, a breakthrough while talking to Krysia her final months with the support of her family but she never fully bounced back after and Michel Anne. and VNA Care’s hospice team. returning home from her last hospital “It was a pretty emotional moment. I forehead, and said that I loved her. stay. think all four of us were in tears,” said It was a very organic moment, and “I was so afraid something was going Holly. “There’s a lot of baggage that two hours later she was gone. All of to happen on my watch, and I didn’t needs to get unpacked and dealt with the stars aligned so she could have a know how I was going to handle it,” before someone can have a gentle peaceful crossing,” said Holly. said Holly. crossing. I think that’s one of the She remembered telling her mother reasons my mom held on as long as Anne’s doctor referred them to to send her a sign that she “made it to she did.” VNA Care’s hospice program to the other side” and that she was alright provide her with care and support at Anne had been on hospice for almost even though Anne didn’t believe in home. one year. When her final hours drew such things. The morning after Anne near in December 2020, each of her passed away, Holly saw two cardinals, Michel Anne Thorpe, BA, RN, was a three children had the chance to say her mom’s favorite type of bird, “Godsend,” bringing calm to Anne goodbye. She wasn’t able to speak, outside the kitchen window. When the as her condition deteriorated and but Holly could tell that she still heard male cardinal flew away, the female supporting Holly as she shared her them. cardinal followed. mother’s end-of-life journey. Krysia Burnham, MA, MDiv, hospice chaplain, “I checked in on her, gave her Holly said, “I just knew that mom was provided spiritual support for Holly, medication, kissed her on the OK, and that she was with my dad.” RN finds strength...continued from back cover VNA Care’s mission is to provide the right care with kindness and help the lungs recover. Some patients short of breath with even the slightest compassion every day for every are new to using oxygen and others exertion. person we serve. are “deconditioned” because of Serving as a nurse during the past year prolonged bed rest and inactivity. Service Information has made a lasting impact on Heather. 800-521-5539 She’s seen firsthand the unpredictable She said, “All patients teach you nature of the virus. One of her patients lessons of kindness, patience, Donations and Mailing List was in their 50s and led a very active 508-573-8027 or 617-835-9654 compassion, and strength. They also lifestyle before the virus. This person teach you that health is the most was someone that most people would Website valuable gift.” have thought would pull through www.vnacare.org without any problems, yet the patient now needs oxygen continuously and is 9
Social worker finds hope and resiliency in end-of-life care Jaya Asthana, MSW, LICSW, is seeing of the virus that they refused to let whatever other symptoms the patient a welcome change in the community. anyone into their homes, even though is experiencing, but they do have the The anxiety that enveloped so many clinicians already practiced infection heartache, the sadness, and the tears. during the pandemic is turning to control and began wearing personal They’re also suffering,” said Jaya. “My hope. protective equipment during all role is to help you through whatever patient care. suffering you have.” She likes to point out that you can find the word “hope” in “hospice” to which “We had to change our ways, and be Jaya and her colleagues have she’s dedicated many years of her very flexible. It wasn’t easy,” said Jaya. employed telehealth to connect career as a social worker. patients and loved ones when they One patient’s son was so afraid for can’t be together. Loved ones “were “I tell people hospice is not for the his and his terminally ill mother’s so grateful just to see that their family dying, it’s for the living. It helps you well-being that he refused to let member was OK. I remember one have the best quality of life you will anyone from the hospice team inside woman was almost crying because she have,” said Jaya. their home. Jaya worked to make a hadn’t seen her mother for so long,” said Jaya. “Just to be able to see her mother during the dying stages meant a lot to her. Those are the kind of things that really touch you.” Jaya’s work has also given her the chance to see people’s extraordinary kindness and generosity. One man ran out of money and was being forced out of his home. He didn’t have any family, and his health was failing. The man’s health care proxy was his late mother’s home health aide. She took him into her home that she shared with Behind the mask: Jaya Asthana, MSW, LICSW, provides practical and emotional support to terminally her two young children and a nephew. ill patients and their loved ones as a social worker for VNA Care. She stopped working to care for him connection with him over the phone. with the support of the hospice team Jaya and other members of the It took time, but the son began to trust until he passed away. hospice team strive to bring hope, Jaya and she counseled him on his comfort, and dignity to individuals Perhaps the most important thing that fears. Before long, he welcomed the and families during a difficult time Jaya has observed during her career hospice nurse into their home. of life, all the more complicated by in hospice is people’s resiliency. She COVID-19. During those first months When Jaya talks to people about said, “Most people somehow have the of the pandemic, when there were so her role on the hospice team, she strength to come through … and look many unknowns, clinicians first had to often says, the patient’s illness is forward to life again. It’s really good to “quiet down” their own fears and the really a family illness. Her role as a see.” possibility that they could bring the social worker includes providing grief virus home to their families. support to patients’ loved ones. They also worked to reassure patients “The family doesn’t have the physical and families. Some were so afraid pain or shortness of breath or Charity Care: $2,686,557 In 2020, VNA Care improved the lives of those most in need with over 28,000 charitable care patient visits, including nursing, rehabilitation therapies, medical social work, and home health aide support. This wide-ranging care was made possible by the generosity and kindness of our donors listed here. Your giving is critical to providing access to health care. Together with all of you, VNA Care continues its commitment to serving all in need of essential health care services with respect and dignity. 10
Donors honor VNA Care staff for their dedication Each year, hundreds of patients, family members, friends, and others in the community make donations in gratitude for the care provided. We recognize these clinicians and staff as members of our Thanks for Caring Society. The following VNA Care Network, VNA of Boston, and VNA Hospice & Palliative Care staff were honored by Thanks for Caring Society donors during 2020. We also wish to recognize the many other clinicians who care for our most vulnerable patients. Nursing Jorge Medina-Rivera Lisa Arbogast Michelle Morfiris Sylvia Asante Arlene Mullin Jennifer Beckwith Kerry O’Connor Carrie Lee Bergman Mary O’Donnell Ginette Bernadotte Anita Ofori Jill Beverly Vanessa Patramanis Hailee Bibeau Jean Piverger Juliana Birelo Renice Pleasants Heather Bliss Larissa Poore Nancy Borgatti-Krouse Erica Roesch Elia Borges Miriam Rogers-Montalvo Charlotte Boyer Charlene Sama Denise Brehme Devan Stratford Natalie Brown Michelle Tedoldi Michelle Cameron Michel Anne Thorpe Kristen Cammuso Dennis Ukatu Marie Carten Lynn VanHook Heather Conley Kayleigh Webert Kimberly Connelly Alyssa Cummings Evelyn Daniels Rehabilitation Therapy Marlie Degand-Raphino Kris Ann Amato Christy Dennis Nicola Anderson Tiffany DeSouza Karen Bercume Becky Johnson Concetta Sullivan Giselle Desroches Jonathan Bly Thomas Johnson Deborah Tanner Samantha Dubois Kenneth Breitenstein Olga Karaban Jamie Trainor Antonette Duncan Galina Brusilovsky Jennifer Kenary Joseph Twiraga Nancy Egger John Budrow Matthew King Jennifer Vocino Vickie Falcon Kristin Bujdos Erin Kruse Ruth Wagner Megan Fikucki Teresa Burgess Jill Kukis Susan Walker Cathy Foley Amy Calhoun Kathryn Larsen Megan Welsh Deborah Giniewicz Kenneth Camara Maryann Lindgren Jessica Whalen Jean Marie Giurleo Linda Carroll Ruth MacArthur Lauren Wheeler Nicole Glasberg Victoria Catalan Janet A. Mancuso Nicole Whipple Tiffany Gomes Teresa Coulter Philip Marchese Lucinda Williams Tracy Gorham Paul Creedon Bart McCarthy Gina Grady Cheryl Crivello Kristopher McGravey Paulette Hallihan Bonnie Cruickshank-Delande Georgia Menard Medical Social Work Laurine Hanlon Alison Dahl Wendy Minnich Jaya Asthana Alexandra Hausman Amanda DelVecchio Kyrenya Nava-McNamara Glenn Degere David Heredia Barbara Devecis Debra Nowak Margaret Sullivan Caitlin Hoffman Lisa Dininio Heather O’Hare Joan Hurton Joanna Donato Yvonne Oliveira Katelyn Ivatts Jaime Douglas Michele Page Hospice Aides and Shannon Jannery Faina Dulfan Stephen Pallazola Caregivers Carol Jones Robert Dulfan Anastasia Panagopoulos Eisa Diaz Tara Jones Coni Durkin Nigma Patel Blandine Dorinville Nancy Koutsoukounis Tom Durkin Rhonda Peabody Mary Goodhile Helen Kpakolo Rick Etre Robert Pillis Jr. Marion Kettell Sharon Kuebler Aimee Evora Amber Pombo Sandra Melton Juliet Kulubya Keith Fritze Eric Reger Sharon Sawyer Carley Lakritz Carolyn Gagnon Danielle Salmonsen Heather Lambert Jennifer Gordon Deanna Santanello Sheila LaPointe Natalie Green Emily Seaver Hospice Chaplains Vera Larbi Jenna Haddad Andrea Segel Krysia Burnham Mandy Leo Brian Hailey Dipti Shah Nancy Small Stacey Maenzo Nicole Haker Deidre Shea Mary Ann Thibeault-Vandette William Maher Kimberly Hartwell Monica Shelton Andrew Tripp Melisa Mantha Rodney Hemingway Kelly Sorrentino Delsye West Mason Michael Hoadley Susan Spencer Mary McCarthy Helen Hobson Jennifer Stanwick Debra McLaughlin Kathryn Huss Kerri Stevens 11
Board of Directors Rita S. Advani, Chair Laura Lee, MD Todd Rose Katharine Bolland Eshghi Michael E. Morris Smeeta Tekchandani Kathleen T. Gardner Deborah S. Morsi Vera T. Tice Renee L. Harper John Murphy Stephen E. Tosi, MD Linda Hope-Springer Abhijeet Nadkarni Spring 2021 VNA Care Network VNA of Boston VNA Hospice & Palliative Care Fund Development Office 199 Rosewood Drive, Suite 180 Danvers, MA 01923 RN finds strength and compassion in home health nursing For some, it takes years into adulthood able to walk to my mailbox.’ You can to find your calling. For Heather actually see these things and do them Lambert, RN, she knew her calling with the patient.” was to be a nurse for as long as she She’s cared for countless COVID-19 can remember. It only took a summer patients during the pandemic as well volunteering at UMass Memorial as patients who are at particularly high- Medical Center during high school to risk for the virus and others with wide- cement her decision. ranging medical conditions. Many of “I saw nurses as women who are her patients have lived in isolation with strong, intelligent, and compassionate. the exception of her visits. As people who make a difference in “We’re a sense of security for these people’s lives, are well respected in patients, and we’re keeping them the community, and help others at safe at home too,” said Heather. “It’s their most vulnerable times. That’s a whole new level of care. I’ve kind of something I always wanted to be a been a phlebotomist the past year. part of,” said Heather. It’s required us to double-down on She joined VNA Care’s home health our assessments and our reporting Heather Lambert, RN care team three years ago and has the and trying to keep people out of the disease, as well as the signs and opportunity to engage with patients hospital.” symptoms of respiratory distress, deep on a more personal, individualized She often spends a lot of time breathing exercises, and how to use basis than other health care settings. teaching her COVID-19 patients about an incentive spirometer (a device that Heather said, “Patients can give us a managing their condition, including will expand one’s lungs by helping very specific goal we can help them how to monitor blood oxygen levels, one breathe more deeply and fully) to achieve like, ‘I want to be able to get which can drop to dangerously low RN finds strength...continued on p. 9 up and down my stairs. I want to be levels in those fighting the infectious
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