Celebrating - SVA Annual Review 2016-2017 - Social Ventures Australia
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15 years improving 2002 Social Ventures Australia is established. Who we are the lives of people Our story begins… in need and what we do Social Ventures Australia (SVA) is a social purpose organisation that works with partners to improve the lives of people in need. 2002 year founded Our range of services are designed to scale social impact, helping business, government and philanthropists to be more effective funders and social purpose organisations to be more effective at delivering services. 88 team members 15 ventures supported in FY17 10 years of SVA Consulting More effective funding More effective services Reduction in disadvantage Through the work we do – across venture philanthropy, consulting and impact $19m+ Contents investing – we seek to create systems change that will enable people and impact investment deployed in FY17 communities to thrive. We build relationships with government and convene Who we are and what we do 3 cross-sector networks to share insights from our work and build momentum for effective practice. Board and Governance 4 From the Chair and the Chief Executive Venture Philanthropy Impact Investing Consulting Officer of Social Ventures Australia 5 Funding, expertise and Debt and equity to fund Social impact strategy, networks to transform growth of social purpose implementation and The SVA Fundamentals for Impact 6 high-potential organisations organisations or projects. outcomes management and incubate innovative ideas. consulting for social purpose Social impact bonds Services for philanthropists to organisations, philanthropists, Our work this year 8 to fund and promote governments and businesses. enable disciplined risk-taking system-wide change. An education system that delivers for all 10 and effective funding. An inclusive employment market 14 Strategy and advocacy A place to call home 18 Practical knowledge of key practice areas to inform SVA’s provision of funding, A reconciled Australia 22 investment and advice. A more impactful social purpose sector 28 Robust evidence base to share and inform policy and practice, to achieve system change. Marketing and partnerships, finance, people and culture, legal Meet our team 30 Trusted brand, exceptional systems and processes, focused on creating impact for our partners. A growing network of alumni 34 Financials 36 socialventures.com.au linkedin.com/company/social-ventures-australia Thank you 38 @Social_Ventures 2 Social Ventures Australia Annual Review 2016-2017 3
Celebrating 15 years From the Chair and The artwork to the right is by April Jones, a Gooniyandi woman from the community of Bayulu near Fitzroy Crossing in the Kimberley region of Western Australia. April is a senior artist at Marnin Studio, an SVA venture partner. the Chief Executive Officer SVA commissioned the design to celebrate our 15 year anniversary, and the way that – by helping empower communities to make the change of Social Ventures Australia they seek – a positive ripple effect occurs, and all Australians benefit. For SVA the design reflects our journey from small beginnings to the ever- growing impact of our work today. This year marked 15 years since SVA was founded. Over the year we welcomed five new ventures to our portfolio, launched three new social 15 years impact bonds, completed 132 new consulting projects, and grew our team to 88 passionate professionals committed to a more equitable and inclusive Australia. 5 Board and Governance SVA's 2020 strategy is built around our new venture partners conviction that more effective funding and SVA Board more effective service delivery will result in a reduction in disadvantage. As we reflected on 132 consulting projects SVA’s journey so far, we saw an opportunity to share what we had learned about effectiveness in the social purpose sector in a way that would strengthen our work, and the work of our partners, into the future. 3 new social impact bonds This has resulted in the development of the SVA Fundamentals for Impact, a framework of 15 characteristics to enable organisations Paul Robertson AM Adrian Appo OAM Tanya Gilerman Chris Harrop and funders to assess whether they are being effective and how they can do better. 7 government submissions And we’ve ramped up our advocacy work, The framework is becoming a valuable resource driving an ambitious agenda in education and for the sector, and we are also using it to ensuring the leading practice we see across our help SVA better understand and improve its work with partners is visible to government own impact. It is our intention to share this decision makers. This included lodging seven assessment in future impact reporting, to formal submissions to government inquiries ensure that the achievements we celebrate over the year, a number of which were reflected in documents like this are indeed having the Rob Koczkar Daisy Mallett Lisa Paul AO PSM Richard Spencer in major government policy announcements. impact we intend. We continue to learn from our partners and For now, we are delighted to share highlights build our knowledge base across the SVA from FY17, our 15th year of operations, in SVA Members SVA Leadership Council practice areas of education, employment, this report. Michael Traill AM Michael Traill AM (Chair) housing and First Australians, working We look forward to continuing to work together collectively towards our vision for better AMP Foundation Alison Deans to support people and communities to thrive. outcomes in these areas. The Benevolent Society Andrew Clifford Importantly, 2017 was the year of the The Smith Family David Jones Uluru Statement from the Heart, and SVA WorkVentures David Vaux unequivocally supports that call for the Tony Berg AM Gary Gerstle establishment of a First Nations Voice Elaine Henry OAM Michael Price enshrined in the Constitution. Bill Lawson AM Nigel Renton In all we do, SVA is seeking to build an Paul Robertson AM Helen Liondos Paul Robertson AM Australia where all communities thrive, and Chair, SVA where everyone has a sense of belonging Rob McLean AM Rob Keldoulis and empowerment. John Poynton AM Robin Crawford It’s a big vision, and one which will only be Lynn Ralph Sarah Davies achieved in partnership with many others Jane Schwager AO Shemara Wikramanayake working towards a similar end. Achieving that Carol Schwartz AM Stephen Roberts Australia is a long way off, but we believe the Rob Koczkar Tony Mackay AM pathway towards that goal is clearer than it was Chief Executive Officer, SVA 15 years ago. Yan Li Wang 4 Social Ventures Australia Annual Review 2016-2017 5
The SVA Fundamentals The Melbourne Indigenous Transition School for Impact In SVA’s work across the sector over the last 15 years our observation has been that despite their best attempts, many funding and social purpose organisations struggle to clearly assess and articulate what it means to be ‘effective’, and it hampers their ability to improve outcomes for the people they serve. The SVA Fundamentals for Impact offer a ’We’ve used many frameworks practical framework to help leaders answer critical questions about how their organisation and tools in the past to guide 15 is performing, and applying the framework our decision making and rate can help them create a clear pathway organisational towards improvement. our progress . This is the best we characteristics Grounded on SVA’s own experience over 15 have seen because it considers important for years, as well as the research and experience not only how to run an effective effectiveness of many global practitioners and experts, the organisation but importantly, SVA Fundamentals for Impact are differentiated in the social from other organisational effectiveness tools. how critical it is to be client sector The framework recognises that effectiveness in centred and aware of the system the social sector is determined by more than just internal capability, with client centricity and we are trying to influence.’ engagement with the ecosystem also important. In all, there are 15 organisational characteristics Helen Liondos, Head of Sustainability that SVA believes – and the evidence shows – & AMP Foundation are important for effectiveness. The SVA Consulting team worked with the Melbourne Indigenous Transition School (MITS) as its priorities began to shift from proof- of-concept to scaling up. This is a juncture that many social sector We came to organisations come to, and one that can be critical in terms of SVA for an ensuring continued success supporting program participants. objective Our consultants used the SVA Fundamentals for Impact with MITS to frame the challenges assessment and opportunities this transition would bring, and to articulate a clear pathway forward for the organisation. ‘We came to SVA for an objective assessment of how well our organisation was placed to transition from start-up phase to one of consolidation and growth. Having the Consulting team walk through the SVA Fundamentals for Impact with us allowed us to identify which changes we should prioritise to improve our impact for our students and communities.’ Edward Tudor, Executive Director, Melbourne Indigenous Transition School 6 Social Ventures Australia Annual Review 2016-2017 7
Our work this year As part of our commitment to driving systems change, SVA focuses on developing partnerships in four areas: Education Employment Housing First Australians We also engage in projects that support the social sector to deliver tangible positive outcomes for the people and communities they serve. Our projects cut across these focus areas, which enables us to develop a deep understanding of the interaction between drivers of better outcomes for people experiencing disadvantage. The following pages outline some of the projects we have worked on this year to progress our vision for a more inclusive and prosperous Australia. 8 Social Ventures Australia Annual Review 2016-2017 9
An education system that delivers for all SVA has a vision of an Australian education system that develops the intellectual, social and moral wellbeing of young people, as well as contributing to the economic prosperity and social cohesion of the nation. This year our work towards this vision has included: Evidence for Learning – Growth and Advocacy SVA continued to demonstrate how educational In FY17 the campaign passed significant outcomes could be improved if more decisions milestones, with more than 11,400 educators about programs and priorities were made based accessing the Teaching & Learning Toolkit four on the best available evidence. This included or more times and the Productivity Commission advocating for an independent evidence provider, Inquiry into the Education Evidence Base to help ensure all teachers have access to the adopting many of the recommendations from information they need when making decisions SVA’s submissions. With the announcement about their teaching practice. This would in turn of the Gonski 2.0 review explicitly referencing help to direct the growing education spend access to evidence, SVA is now poised to help towards high-impact teaching practices. improve education outcomes nationwide. SVA-incubated enterprise Evidence for Learning (E4L), the Commonwealth Bank and international partner the Education Endowment Foundation, have been running an intensive campaign involving direct government engagement, coalition building and leading To read more about the work of E4L see the SVA public debate – in order to build support for a Quarterly article ‘Systems that learn: creating an new Australian Education Evidence Broker. education evidence ecosystem’. Mimi’s House – Venture Approximately Philanthropy Partnership 50% of children SVA is partnering with Mimi’s House to help With the support of the Queensland Venture vulnerable children get a better start in life. Philanthropy fund of $100,000 per annum over in the program More than three years, the program expanded from three are Indigenous Mimi’s House is a child-centred, whole of 11,400 community, early intervention program to five days to full capacity over the first year, to and/or Pacific educators work with 50 children per annum (an additional in Moreton Bay Queensland. The program Islander, with 20 children per year). accessing supports at-risk primary school aged children who are struggling to engage in learning The partnership with SVA also includes testing the remaining the Teaching and school. By creating a nurturing, safe, the efficacy of the program, formalising family children from low & Learning calm environment and through a structured and post-program support, and scoping out the socio-economic mentoring program, Mimi’s House supports the service gap for appropriate education, social and Toolkit four or children to learn the life skills required to thrive emotional wellbeing support for the children. families more times and succeed in life. Pending positive outcomes, Mimi’s House Approximately 50% of the children in the will endeavour to replicate the model into program are Indigenous and/or Pacific Islander, other disadvantaged communities, helping with the remaining children from low socio- to transform the way vulnerable communities economic families. engage with early primary education. 10 Social Ventures Australia Annual Review 2016-2017 11
The SVA Bright Spots Schools Woodside Energy – Community Connection – STEM Learning Hub Investment Portfolio IMPACT STORY – SVA’s Bright Spots Schools Connection An education system that delivers for all The SVA Bright Spots Schools Connection (The SVA Consulting built on its relationship with Connection) is a network of high-performing Woodside Energy this year, working closely with school leaders based in low socio-economic the Corporate Affairs team to continue to build areas. SVA developed this initiative to connect, their capacity around how to screen and assess support and advance the work the schools are their community investment portfolio through doing to improve educational outcomes for the design, development and implementation of disadvantaged students. a prioritisation tool. This tool assists Woodside to make strategic decisions around which initiatives Working with the leadership teams in 50 schools, to support and ensures standardisation across the Connection reaches 2,800 educators and the company. It also maximises the value and approximately 30,000 students in Australia. impact of community partnerships across In seeking to accelerate improvement in geographical jurisdictions. SVA Consulting’s educational outcomes, The Connection support included training Woodside staff on helps link schools with experts in academia, how to use and update the tool in preparation educational practice and the corporate world. for its roll-out across the entire organisation. This year, SVA was excited to announce a Woodside’s single largest social contribution new three-year partnership with Samsung investment is the Woodside Development Electronics Australia to bring STEM expertise Fund. A $20 million commitment over 10 and support to The Connection schools. years, the fund is focused on making strategic The STEM Learning Hub saw an additional contributions to support early childhood 15 schools added to The Connection, in development outcomes in the company’s communities where STEM resources are most host communities both in Australia and needed. Hub schools are working together to internationally. Over the past year, SVA understand how STEM can best be integrated Consulting undertook two, six-monthly into their education practice, equipping evaluations of the Fund to capture progress students with capabilities that are of ever- being made to date. Working as a teacher or principal to improve outcomes for students increasing importance for the work of the future. This year SVA Consulting also supported in individual schools can feel isolating. But it doesn’t have to be. Woodside to establish a measurement, evaluation and learning framework for its entire social The Bright Spots Schools Connection (The When the school became involved in The investment portfolio, working with the team to Connection) works with exceptional leaders Connection, Granville East’s leaders were draft an overarching outcomes framework and in schools in disadvantaged communities to looking to improve their relationships with suite of indicators as a first step on the journey improve student outcomes. It does this by students and parents, and ensure outcomes bringing educators together, exposing them were consistent across the school. The collaboration is supporting Woodside to to best practice and innovative thinking from optimise its impact and ensure contributions ‘We’ve loved every minute of our involvement around the world, and giving them the chance are as effective as possible. with The Connection. It’s really given us a to reflect on, and address common challenges. different perspective in our school. It’s helped By connecting, leveraging and supporting us to be part of something even bigger.’ the expertise in the education system, The Connection drives evidence-based action in ‘Schools are incredibly busy places. There’s a The Connection these schools. lot going on, and a lot of competing priorities,’ To read more on SVA’s work with Woodside see Tainsh says. The Connection reaches 30,000 the SVA Quarterly article ‘Why and how corporate For Nicole Tainsh, the Assistant Principal of Granville East Public School in New South reaches 2,800 students in Australia funders should manage to outcomes’. Wales, participating in The Connection made ‘We’ve loved every minute educators in her realise there are many schools dealing with the types of challenges she and her of our involvement with Australia colleagues had been wrestling with. The Connection. It’s really given ‘I learned that the number one thing is that us a different perspective in we are all dealing with common challenges. We’re preparing students for a future that is our school.’ relatively unknown,’ Tainsh says. ‘It sounds a little bit silly but... the luxury was The overwhelming majority of Granville time. Having days set aside, and milestones East students, around 96%, speak English as we were working towards. To step outside and their second, third, or fourth language. Like look up a bit instead of looking down. That’s all schools participating in The Connection, been incredibly valuable to us.’ Granville East has an Index of Community Socio-Educational Advantage (ICSEA) score below 1000, indicating that students have a below average level of educational advantage. 12 Social Ventures Australia Annual Review 2016-2017 13
An inclusive employment market SVA has a vision for an Australia where every person can participate in the community and economy in a way that is fulfilling to them. Specifically, we work towards creating opportunities for people with barriers to work – such as disability, homelessness, or intergenerational and long-term unemployment. This year our work towards this vision has included: BackTrack – Venture Philanthropy Partnership SVA is working with BackTrack to build on its success supporting young people doing it tough in rural and regional communities. BackTrack is a multifaceted service organisation covering the education, health, employment, housing and justice needs of young people on a flexible basis. BackTrack commits to supporting participants for as long as they need to build the resilience and skills to pursue positive life pathways. SVA is supporting BackTrack to mentor communities across regional Australia 87% of young BackTrack typically supports young men aged people who between 12 and 18 years old, around 75 per cent of whom are Indigenous. Programs include graduate from alternatives to classroom learning, skills-based BackTrack's training, opportunities to participate in paid employment, accommodation, behaviour programs therapy and wrap around case management do so into services. 87 per cent of young people who graduate from BackTrack's programs do so into some form of some form of education or employment. education or SVA is supporting BackTrack to mentor employment communities across regional Australia to establish their own youth-services organisations that build upon the proven principles BackTrack has developed at its core Armidale-based operations. BackTrack is currently mentoring the communities of Dubbo, Bourke, Condobolin and Lake Cargelligo in Central Western NSW, and early signs indicate similar results as those proven in Armidale. 14 Social Ventures Australia Annual Review 2016-2017 15
IMPACT STORY – Industry Employment Initiative An inclusive employment market What does getting a job mean to a long-term job seeker? ‘It’s meant I’ve got a reason to get out of bed Bill participated in a three-week bespoke every day,’ Bill* says. training program co-designed by the employer and the IEI. This program helped There are many contributing factors to long- build his confidence, taught him industry- term unemployment. Many people have based content that was relevant to the role little work experience; many face additional on offer, and included a personal presentation challenges as a result of extended exclusion and grooming module which ensured that he from the labour market, including low self- met the five-star standards of the hotel. The IEI confidence and limited work skills. It’s the first real support, Bill says, that he continues to Skills and confidence are the keys to employment and both are elements received during his period of unemployment. work with His prior experience with job agencies had addressed by the Industry Employment him doing little more than applying for jobs. employers Initiative (IEI). ‘It’s 100% better. I’d rather do training than to create The demand-led employment program partners with industry to provide long- spend a month with no job,’ he says. opportunities term unemployed people in Australia with A representative from one of the national for long-term support, training, and line of sight to ongoing IEI employer partners says that the IEI gives employment with supportive employers. companies the confidence to look beyond a unemployed candidate’s lack of experience. job seekers ‘It’s 100% better. I’d rather do ‘It’s a more practical way of getting people into High Growth Jobs, Industry Employment Initiative – the business who genuinely want to work,’ training than spend a month says the representative. Talented Candidates Growth and Advocacy with no job.’ ‘The entire team and all partners were SVA Consulting continued its work with the SVA has identified that one of the keys Australian Network on Disability (AND) and NSW to improving employment outcomes for extremely passionate about it, and the level of For Bill, the opportunity afforded by the IEI support to the program and candidates was Department of Family and Community Services vulnerable people in Australia is to get better was a job in hospitality at a Melbourne-based considerable. The pre-vocational training, I’d on the High Growth Jobs, Talented Candidates alignment between demand – the growing hotel of a global brand. never see that done before. It was very helpful.’ program. This is part of the Employment sectors of the labour market – and supply – the Enablement Strategy to increase employment young people looking for work. ‘I wouldn’t have been able to get into a The IEI continues to work with employers to opportunities for job seekers with disability. hotel job, I was a ratty looking person with create opportunities for long-term unemployed * The name of the IEI participants In FY17, SVA’s advocacy work focused on have been changed to respect damaged hair,’ Bill says. job seekers to participate in bespoke training Working with these partners, SVA Consulting taking lessons from cornerstone ‘demand-led’ their privacy. The image is applied a co-design process to produce an employment projects, the Industry Employment with line of sight to ongoing employment. representative only. overview of the current working environment Initiative (IEI) and High Growth Jobs, Talented for people with disability and a set of strategies Candidates (HGJTC), to have these scaled 39 people for how to approach employer capacity or adopted as part of Government funded development. In collaboration with AND, employment services. Having incubated the IEI with a SVA Consulting undertook labour market five years ago, SVA contributed to the Victorian disability research to identify high employment growth Government’s Back to Work policy. With one industries; identify businesses within the growth of the original partners, Jesuit Social Services, placed into industries to target and partner with; and better SVA is now delivering 220 jobs through the IEI employment understand the pipeline of job seekers skills, as a provider of the Jobs Victoria Employment qualifications and capabilities. Network (JVEN) program. Over 150 Having put forward an evidence-based With both Commonwealth and State approach for building the capacity of business to Governments continuing to roll-out people employ people with disability, SVA Consulting is employment programs, SVA also made participated providing ongoing measurement and evaluation submissions to the Commonwealth Government support to ensure that lessons are identified and on how to take a demand-led approach to in disability addressed as they arise throughout the course Disability Employment Services. Additionally, confidence of the pilot. SVA was asked to participate in consultations on the design of the Commonwealth’s $96 training Using a demand-led employment approach million Try, Test and Learn fund to help requires cultural and practical changes within develop new youth employment programs businesses to build their capacity to employ Delivering people with disability. This can take time. and improve outcomes-based contracting. 220 jobs However, the initiative has so far successfully placed 39 people with a disability into through employment as a result of 194 referrals. Over 150 the Industry people have participated in disability confidence training and eight employers participated in Employment the program which signals a shift in the way Initiative employers view people with a disability. 16 Social Ventures Australia Annual Review 2016-2017 17
A place to call home SVA has a vision in which stable, appropriate and affordable accommodation is available for all people in Australia. This year our work in social and affordable housing has included: Aspire Social Impact Bond SVA is working in partnership with Hutt The program commenced in July 2017 and will St Centre, an Adelaide-based specialist provide services for seven years. Collectively, homelessness services provider, and the South this is expected to generate $20 million in Australian Government on the Aspire Social savings for the SA Government, while helping Impact Bond (Aspire SIB). improve participants’ health and wellbeing, and employment and social prospects. The Aspire SIB funds the Aspire Program, an intensive case management program focused on providing housing, life skills and employment pathways for adults experiencing homelessness, based on a ‘housing first’ intervention model. The program aims to work with approximately 600 individuals, and is targeting a 15 per cent reduction in the number of days spent in hospital, a 15 per cent reduction in the number of convictions and a 50 per cent reduction in the number of emergency accommodation support periods for participants relative to a historic baseline. SVA developed and implemented the Aspire SIB, including raising $9 million in private investor capital for Hutt St Centre to establish and operate the Aspire Program. National Housing Finance Aggregator Life Without Barriers In SVA’s Social and Affordable Housing Perspective The SVA-HESTA Social Impact Investment Trust paper, we noted that Australia has an estimated invested in an affordable housing development shortfall of 400,000 affordable and available with Life Without Barriers, providing safe, stable houses for people on low-incomes, including and accessible homes for people with disability $53.5 million 15% reduction a waiting list for social housing of more than in Toowoomba, Queensland. for a new 200,000 people. In FY17, SVA’s housing advocacy in the number focused on ways to bring more private capital Life Without Barriers supports children, young Australian people and families, people with disability, older of days spent in into Australia’s small community housing sector to people and people with mental illness. They Housing help develop more affordable housing stock. hospital work with people who are homeless, as well as Finance SVA worked with Macquarie Group and the refugees and asylum seekers. housing sector to encourage the Commonwealth Corporation 50% reduction Government to create a National Housing The homes developed through the SVA investment are located in areas with good links in the number Finance Aggregator, similar to a model in the to transport and amenities and part of a larger United Kingdom. The aggregator would help of emergency bring down the cost and increase the duration of community development. This enables tenants to live an independent life – in a safe place that accommodation loans to Community Housing Providers, making they can call home – something that many of billions of dollars available to the development support of new social and affordable housing. them have not been able to do before. periods In late 2016 the Council of Australian Governments announced in-principle support for a new aggregator. This was later confirmed in the Commonwealth Budget with a commitment of $53.5 million for a new Australian Housing Finance Corporation (including the aggregator), due to be launched in 2018. 18 Social Ventures Australia Annual Review 2016-2017 19
Housing Plus – Outcomes Management Framework IMPACT STORY – Aspire Social Impact Bond A place to call home Housing Plus engaged SVA Consulting to develop the level of change occurring for participants, an outcomes management framework to help and measure its impact. SVA Consulting then it understand its impact, how to improve it, and created a visual reporting dashboard to allow to support its sustainability as an organisation. Housing Plus to easily monitor ongoing changes The vision was to create a practical whole-of- and outcomes. The outcomes framework organisation approach to measurement and was developed to align with the NSW Human evaluation, so that the impact of services can Services Outcomes Framework. be evidenced to support funding and drive The framework will allow Housing Plus to make continuous improvement in service delivery. evidence-informed decisions about where to Housing Plus works in communities in invest its resources to maximise its impact and Central West and Western NSW and provides better support participants. appropriate accommodation and integrated support services to help improve lives and create thriving communities. Housing Plus also focus The framework will allow on supporting people who are experiencing Housing Plus to make evidence- homelessness or domestic violence. informed decisions about where Working closely with the team at Housing Plus, SVA Consulting helped the organisation define to invest its resources to maximise its desired impact so it could clearly identify its impact and better support the outcomes it wished to achieve. Using these outcomes, the team developed key indicators participants that would allow Housing Plus to understand John* had a long history of homelessness, bouncing between temporary accommodation, sleeping on the streets and in cars. Last year he was assaulted while sleeping rough and acquired a brain injury that led to an extended hospital stay. This year John found a home thanks to the hardworking team at Hutt St Centre, an ‘Compared to our other Adelaide-based specialist homelessness programs, where we get lots of service provider. housing outcomes, but generally Today John is still in his home, with can’t follow up for long enough. ongoing support from the team at Hutt Here’s a situation where we’ve $9 million St. That support is made possible through the Aspire Program, funded by the been able to follow up.’ to deliver a Aspire Social Impact Bond (Aspire SIB). program that ‘We’re not going to give up on him. There may Early in 2017 SVA, in partnership with the well be times where he may struggle with focuses on South Australian Government, launched the Aspire SIB, South Australia’s first social impact certain things, but we’re able to be there all finding homes, the way with him.’ bond. It provides Hutt St Centre with $9 and providing million in private investor capital to deliver a The Aspire SIB has allowed Hutt St Centre to partner with Government to fund the Aspire life skills and program that focuses on finding homes, and providing life skills and employment pathways Program on an outcomes basis, with investors employment providing the upfront capital and sharing in for vulnerable people. the risk if outcomes are not achieved. pathways for Hutt St Centre CEO, Ian Cox has been involved vulnerable with the specialist homelessness service provider in some capacity or another for ‘We think the Aspire Program itself people almost 30 years. The Aspire SIB, Cox says, provides a model which enables Hutt St is quite transformational, but Centre to provide ongoing support to people working with SVA has been quite like John that isn’t ordinarily possible. transformational too. It’s made ‘It allows us to be relentless in our approach,’ us a far better organisation.’ Cox says. ‘That’s the beauty of the program, ‘It’s made us more diligent, it’s made us think a and what we love’. lot clearer about the data. It’s refocused us on outcomes. A lot of our funding programs are generally output related. So having a program * The name of the Aspire participant has been changed and getting refocused on outcomes and to respect his privacy. The image people has been fantastic.’ is representative only. 20 Social Ventures Australia Annual Review 2016-2017 21
A reconciled Australia SVA has a vision of a reconciled Australia, in which substantive rights and opportunities are guaranteed for all Australians. Achieving this goal requires institutional, policy, service and funding change – all with a focus on increasing First Australians' capacity for self-determination and self-governance. SVA has worked towards this change through a number of projects this year, including the following: Marnin Studio – Venture Philanthropy Partnership Marnin Studio is an arts and therapeutic studio empowering women in the Fitzroy Valley to share their knowledge, strengthen their families and grow their ideas into a sustainable enterprise. Through a three-year partnership, SVA is Over the providing funding and capacity-building past year, the support to enable Marnin Studio to become financially sustainable and continue to offer partnership healing and growth for the women and the has helped community. increase sales The partnership is also working to prove a sustainable community-led model of revenue from empowerment that can be leveraged by other the studio Indigenous communities around Australia. by 33%, By supporting Marnin Studio, SVA is testing a model for a local economy that leverages helping it First Australians’ strong cultural and country to become connections. financially Over the past year, the partnership has helped increase sales revenue from the studio by sustainable 33 per cent, helping it to become financially sustainable. More women are participating in activities and seeing their participation as work- like activity rather than a therapeutic hobby. The partnership has also been recognised by Philanthropy Australia with the 2017 Indigenous Philanthropy Award. To read more about SVA’s work with Marnin Studio see the SVA Quarterly article ‘What makes for a collaborative philanthropic partnership’. 22 Social Ventures Australia Annual Review 2016-2017 23
Martu Leadership Program Evaluation A reconciled Australia SVA is committed to developing long-term relationships with its partners and clients as we recognise that change requires perseverance and commitment. SVA Consulting has worked with long-term partner Kanyirninpa Jukurrpa (KJ) for several years over a range of projects. This year one of those projects was to understand, measure and value the outcomes that the Martu Leadership Program achieved in its first three years. This enabled KJ to demonstrate the transformational value of the program for its participants to government, corporate partners and other stakeholders. The Martu people are the traditional owners of a large part of central Western Australia, covering an area twice the size of Tasmania. The Martu Leadership Program is a community education and development program designed to build capacity and create opportunities in remote Western Desert communities. The evaluation report produced by SVA has been a critical resource for fundraising efforts and government advocacy. By describing the changes that occurred as a result of the program using Martu language, the report also assisted KJ’s capacity to communicate program outcomes to Martu. It has empowered the The evaluation report program participants themselves to advocate enabled KJ to demonstrate and present these findings to key system influencers, such as government and potential the transformational value corporate partners. of the program Newpin Queensland Social Benefit Bond The Newpin Queensland Social Benefit Bond (Newpin Qld SBB), Queensland’s first social impact bond, aims to reunify children in out-of-home-care in Queensland, with their families. It funds the Newpin Program, which is an 18-month program designed to strengthen family engagement through parenting modules, therapeutic group sessions, and child development activities. The program is based on the model that underpins the Newpin Social Benefit Bond in NSW, however in Queensland it will focus on working primarily with First Australian families. Working closely with UnitingCare Queensland and the Queensland Government, SVA developed and implemented the Newpin Qld SBB, including raising $6 million in private investor capital to fund the roll out of the Newpin Program in three locations across Queensland. Under the Newpin Qld SBB, it is estimated It is estimated that 230 children that around 230 children will be reunified with will be reunified with their their families, which is two and a half times more reunifications than would occur in the families, which is two and a half absence of the program. In addition to the times more reunifications than positive outcomes for participants and their communities, the program is expected to would occur in the absence of generate approximately $58 million in savings the program for Government. 24 Social Ventures Australia Annual Review 2016-2017 25
Working on Country – Advocacy Building on social return on investment IMPACT STORY – Kanyirninpa Jukurrpa A reconciled Australia analyses that SVA conducted in 2011 and 2014 of on-country programs delivered by Kanyirninpa Jukurrpa (KJ) in the Western Desert, SVA worked with the Department of the Prime Minister and Cabinet in 2016 to understand the cultural, social, economic and environmental outcomes of five different Indigenous Protected Areas (IPAs) and related ranger programs across Australia. With a detailed understanding of the importance of Indigenous land and sea management initiatives, SVA focused its advocacy in FY17 on sharing those insights to ensure ongoing and SVA’s sphere of influence has even extended increased funding for the federally funded IPA to Canada, where we helped to share learnings and Working on Country (WoC) programs and from the Australian Indigenous Land and Sea other state funded initiatives. Management experience. This was instrumental The Australian Government recently announced in securing a $25 million Canadian federal SVA is funding for the IPA program would extend budget allocation to support a national committed until 2022, with a $10 million boost in funding Indigenous guardian network. levels. The federal opposition and the Greens to building have adopted a policy stance to double the long-term number of rangers working on country through In more than 15 years working with the Martu people in Western the WoC program. The Western Australian and relationships Queensland governments have each released To read more about SVA’s analyses of the Federal Australia, Peter Johnson had never witnessed a meeting like the one with its recent expressions of interest to increase ranger Government’s Working on Country and Indigenous he attended in September. jobs, following a $20 million commitment from Protected Area programs see the SVA Quarterly partners the incoming WA government. article ‘Healthy Country, Healthy People’. It was the annual general meeting of For the Martu people, leadership is not an and clients Kanyirninpa Jukurrpa (KJ), a Martu-run individual attribute but a broadly spread organisation Johnson co-founded and where he communal function. With that in mind, KJ works and now serves as a non-voting advisory tasked SVA Consulting with the job of board member. It was the first time a formal measuring the value and impact the program company meeting had been almost entirely run had on the Martu people, and the community by Martu, including presentation of financial more broadly. Using the Social Return on reports, taking questions on corporate finances, Investment methodology, the SVA Consulting Outcomes for Martu Leadership Program conduct of elections and all general business. team were able to help KJ articulate what the program was trying to achieve, and what it The Martu were one of the last groups of First has done. Australians to make contact with European Strategies and aspiration Australians and are the traditional owners of a What was particularly valuable, Johnson says, Martu aspirations to shape a new future large part of central Western Australia which was the fact that the SVA Consulting team was For the are awakened, and Martu form strategies to make this happen Partnership extends from the Great Sandy Desert in the able to articulate the program in a way that was Martu people, north to Wiluna in the south. relevant for the Martu people, KJ, funders, and Social strength Martu are united, and have the ability and assertiveness to partner with whitefellas who government. At the heart of the SVA Consulting leadership is not Traditional authority structures are reinvigorated Johnson says that meeting is one of many – the old hold and trust the young, and the Yiwarra can empower and learn from Martu examples of the impact of the Martu Leadership team’s evaluation was a diagram [see page 26] an individual young respect and support the old which, Johnson says, speaks to SVA’s unique Program, a KJ initiative which aims to equip skillset. The diagram centred on five Martu attribute but a young Martu men and women with the Kanyirninpa Kujungkarrini knowledge, skills, and confidence to take words: Kanyirninpa (social strength), Yiawarra broadly spread (strategies and aspiration), Kujungkarrini control of their future. (partnership), Ninti (mainstream knowledge) communal and Palya (confidence and resilience). function ‘It profoundly demonstrated the ‘The diagram is utterly invaluable to us, because Palya Ninti shift in community capacity, at the end of the day, nobody – whitefella or Martu reads an 80-page evaluation report,’ the shift in confidence, the Johnson says. ‘It’s really helpful to have Confidence and resilience Martu feel stronger in themselves and in Mainstream knowledge Martu understand more about mainstream culture, shift in taking control, and in external insights into what this program is doing. It resonates powerfully with Martu, but their community law, companies, finance and government empowerment, that comes it also provides us with a sharp, clear focus, from that program’. for articulating what the program is about to funders, and potential funders. The fact that ‘The meeting lasted for two and a half hours, the core of the diagram is five Martu words, and this is not hyperbole, apart from the of itself is revolutionary. SVA’s capacity to minutes being read, whitefellas spoke for represent it in that way, is a really singular talent 10 minutes, and 20-30 Martu spoke for the and one that’s been incredibly valuable to us.’ rest of the time.’ 26 Social Ventures Australia Annual Review 2016-2017 27
A more impactful social purpose sector The NDIA SVA believes that more effective funding and more effective services will result in a reduction in disadvantage in Australia. To that end we work with funders, service providers, engaged SVA thought leaders and policy makers to help build organisational and sector capacity to Consulting achieve social impact. to develop a toolkit that This year SVA had the opportunity to support a number of large government departments would build and agencies to become better at understanding and delivering outcomes for people the capacity accessing social services. of the sector National Disability Insurance NSW Department of Finance, Victorian Department of Health The Commonwealth responded in the FY18 Agency – Information, Linkages Services and Innovation and Human Services budget with an initial $30 million investment, and Capacity Building specifically focused on both capacity building SVA Consulting was engaged by the NSW The Victorian Government engaged SVA and in supporting State Government initiatives Over 15 years, The introduction of the National Disability Department of Finance, Services and Innovation Consulting to help build its knowledge and around homelessness. They also released a set Insurance Scheme (NDIS) has had significant (DFSI) to help increase the NSW social service capacity in outcomes measurement and of Commonwealth Principles for Social Impact SVA has implications for the way the disability sector sector capacity to collaborate and manage outcomes-focused performance management. Investing, setting the stage for a new generation developed operates and has required many service providers to outcomes. The Department of Health and Human of investments and a truly national social impact to adapt their operations. As part of the NDIS, the Services (DHHS) delivers and funds a wide a deep Australian Government introduced Information, To achieve this, SVA Consulting developed an range of services for Victorians, including investing market. indicator library that identified short, long and understanding Linkages and Capacity Building (ILC), an area ‘shadow’ indicators to allow NSW service delivery child protection, family violence services, drug focusing on building an individual’s capacity to and alcohol services, mental health, housing, of how to organisations to map their progress towards disability, aged care and public health. live an ordinary life and creating opportunities set, cost and the Human Services Outcomes Framework in the community to do so. The National that had been created through the Social SVA Consulting conducted a wide-reaching measure Disability Insurance Agency (NDIA) engaged SVA Innovation Council. literature review which has provided the Consulting to develop a toolkit that would build outcomes the capacity of the sector to prepare for the ILC. Our team also developed a guidance document Department with an evidence base for supporting outcomes focused measurement for people Using a human-centred design process and to help organisations understand how to use the and performance management activities. indicator library and framework to adopt more experiencing working with design partner Republic of outcomes oriented approaches. Everyone, SVA Consulting created a suite of Outcomes and Impact Advocacy Australian Philanthropic social exclusion online resources to increase the understanding Throughout the process SVA Consulting Services Over 15 years, SVA has developed a deep in Australia of organisations in the sector of the ILC, improve liaised with government departments, peak understanding of how to set, cost and measure Originally established as a division of their grant management skills, and improve their bodies and service providers to ensure the outcomes for people experiencing social SVA in 2010, Australian Philanthropic understanding and skills in measuring outcomes. usefulness of these materials for the sector. The exclusion in Australia. Services (APS) became an independent To support this online resource, which has so indicator library and guide are available for all entity on 1 July 2017. far been accessed by thousands nationally, organisations on the DFSI website and have In FY17, SVA used the insights gained from early our team delivered in-person training to over already been used by several organisations to run Social Impact Bonds and Consulting work on APS has helped drive the growth of 160 organisations. workshops, review operations and take steps to outcomes management, to try to help improve structured philanthropy in Australia: increase their outcomes management capacity. the way State and Commonwealth governments it establishes private ancillary funds SVA Consulting also worked with NDIA to (PAFs); offers a public ancillary fund, allocated money – to ensure it’s invested in the develop the ILC outcomes framework to help the APS Foundation; and provides policies and projects which deliver the greatest define what success would look like for the area, grantmaking guidance and support. impact in people’s lives. allow them to monitor their progress against APS now works with over 300 those outcomes and enable them to make As part of a comprehensive submission to the individuals, families and business to evidence-based decisions. Treasury Discussion Paper on Social Impact support them with their philanthropy. Investing, SVA developed a blueprint for how the Commonwealth could foster a national SVA is proud to have played a market. Through engagement with both senior catalysing role in the APS story, and officials and relevant Ministers, we also helped to we look forward to watching their identify opportunities to use the Government’s continued success and impact into actuarial analysis of lifetime welfare liabilities their next chapter. to foster future impact investing – including through the Try, Test and Learn fund. 28 Social Ventures Australia Annual Review 2016-2017 29
Meet our team Our people are our greatest asset. Their shared passion for reducing disadvantage, together with their deep expertise across the corporate, philanthropic, government and social purpose sectors are the foundations on which SVA’s partnerships (and impact) SVA is a place are built. As our team grows – 49 people joined us over the year – so too does our where I can commitment to making sure SVA is a fantastic place to work. Developing our people has use the skills become a core organisational focus, and this year we established a dedicated People I have from and Culture team to help us achieve this goal. the corporate David Peiris Katie Maskiell sector, to try Meet some of the talented individuals who joined us in FY17: David is the Head of Operations, Impact Katie is the Policy and Research Manager at and help out Investing and Practice Lead for Organisational Social Ventures Australia. She is responsible Effectiveness at SVA. David began his career for monitoring evolving social policy debates, at Deloitte and has over 17 years experience, developing SVA perspectives and identifying primarily in financial services. Prior to joining strategies for new social innovation. Prior to SVA, David spent eight years at BNP Paribas joining SVA, Katie spent ten years working where he was Head of Compliance & Risk and in public health policy and advisory roles for Company Secretary at BNP Paribas Investment various government organisations in both Partners. David has also lived and worked in the Australia and the UK. Solomon Islands as an Adviser to a local NGO. ‘Because of the goodwill SVA has ‘My parents are immigrants, they came built in the sector, its reputation from Sri Lanka, so I’ve always been with government, you have a really David Williams Este Darin-Cooper very conscious of the fact that there good opportunity to influence from David Williams joined SVA as an Executive Este is Director, Venture Philanthropy at SVA are people in Australia, and around the outside. Director in 2017, supporting Venture where she leads the selection, investment the world, that have enough. But many Philanthropy as well as strategy and advocacy. and support of innovative venture partners. more people don’t have much. SVA ‘You’re aiming to improve the lives of the He has over 15 years’ experience working in Previously, Este was a member of the SVA same cohort of people you’re essentially the private and for purpose sectors, spanning Consulting team. Prior to joining SVA, Este is a place where I can use the skills I have from the corporate sector, to try working for in government, just through diverse roles from global senior management was a lawyer practicing in financial services at to field operations. His prior experience has top-tier law firms, before moving to the public and help out. different mechanisms.’ included roles with international development sector, where she advised the public, private, organisation TechnoServe, and with Bain start-up and non-profit sectors on the design ‘What really sticks out is how joyous it is & Company. and implementation of new data projects when you’re working with people that and initiatives. generally have the same set of beliefs or ‘(Deciding to work at SVA) was about If I’m going finding an organisation and a platform ‘I realised, if I’m going to spend my time values as you.’ to spend my that I can work with, or through, to doing something, then I should be doing maximise the impact I can have. something that makes our country a time doing better, fairer place to live. something, ‘I had a very high bar. I did a lot of due diligence. Talking to networks, people ‘SVA had a really great reputation, and then I should I’d worked with before. The organisation it also looked like an organisation be doing where I could take my skills from both had to have the potential to move the something dial on a whole set of barriers facing the business and the public sector to that makes people doing it tough. building a better Australia. our country a ‘This place really does offer that ‘And more specifically somewhere better, fairer opportunity. At the most basic level that looks to address the root causes of place to live it’s contributing to a better Australia.’ the problem, rather than picking up the pieces after things go wrong.’ 30 Social Ventures Australia Annual Review 2016-2017 31
Meet our team Simon Faivel reflects on 10 years at SVA Nathan Sowell Hannah Bryant ‘This is my tribe.’ Nathan is a manager in SVA’s Impact Investing Hannah is an Associate Consultant with team, focused on SVA’s social impact funds. Prior Social Ventures Australia and has six years That's the first thing that springs to mind when SVA Consulting to SVA, Nathan worked at KPMG in the United of experience working in the government Director Simon Faivel reflects upon his time at SVA. States and Australia across the Deal Advisory and social sectors. Prior to joining SVA, and Business Innovation teams. Hannah worked at Reconciliation Australia, Ten years ago, just as the first iPhone was being ‘I hope I’ve been able to continue to work on the Department of Employment and the released and John Howard's term as Prime making a positive impact on whoever I partner ‘I had worked in the corporate world, Department of Prime Minister and Cabinet. Minister was coming to an end, Faivel was sitting with and work with,’ he says. on very interesting things, but they Hannah is also a passionate educator and in an office in Collingwood, sipping a cup of ‘What I’ve been able to work on and influence weren’t reaching their potential because has spent a number of years teaching in both coffee on his first day at SVA. over my 10 years has continued to be significant.’ mainstream and alternative education programs. people weren’t focused on impact, ’I vividly remember those first couple of days. Like the chance to work with Kanyirninpa they were driven by revenue and ‘I’m here because I want to work on Being surrounded by a group of people with Jukurrpa, which is helping the Martu Indigenous individual incentives. ridiculous profiles and experiences and, dare projects I think are really interesting desert people build sustainable communities. I say, were trying to do something more,’ ‘There aren’t many other organisations and because I believe SVA is making Faivel says. ‘There’s been so many great projects like that,’ where you can combine the rigorous a difference. he says. SVA was still relatively young, having been measurement of the corporate sector, ‘What is really cool is SVA values my founded five years before in 2002. The with the values of the not-for-profit sector. diverse skillset quite highly, because I consulting team, now 40 strong, was only just ’There's been dramatic change beginning. But its purpose then, as it is now, was It’s that balance between having people don’t think it is like that elsewhere. It’s clear – make a positive impact on the lives of and growth. In terms of what who are driven, ambitious, and switched part of what separates SVA. Along with people experiencing disadvantage in Australia. we do, and how we do things on, but allowing them to be focused on the way it applies high performance values, that makes SVA different.’ ’When I began, I was part of the social impact and our collective depth of to problems that are important, and team, and it's taken about four different forms potentially haven’t had that lens since then, with different types of focus,’ understanding. But what’s applied to them. Faivel says. remained consistent throughout ‘SVA’s history, what it’s actually done, ’So there's been dramatic change and growth. is the vibe and the spirit of what In terms of what we do, and how we do things It’s that balance and what I can see it doing – it’s and our collective depth of understanding. But we're trying to do.’ between having exciting to be part of that.’ what’s remained consistent throughout is the vibe and the spirit of what we're trying to do.’ ‘I’ve probably been involved in over 150 projects people who in my time at SVA. That joy and variety is a big I’ve probably It's that spirit and purpose, and Faivel's desire part of what’s kept me here.’ are driven, to make an impact, that's kept him around for been involved ambitious, and 10 years. Faivel is particularly appreciative of the fact SVA in over 150 provided a supportive environment as his own switched on, Faivel, who arrived at SVA with a philosophy family grew. During his time at SVA he’s had projects in my but allowing degree and a background in corporate three children, Zivia, Emunah, and Libby, now 8, time at SVA. consulting with Accenture, says he's been able 5 and 1 years old respectively. them to be to maintain his intellectual curiosity thanks to That joy and ‘It’s a place where you can grow in your work, focused on the wide variety of challenges that come across and also grow your family. Of course, my wife, variety is a big his desk. values, that Ilana, makes this all possible,’ he says. part of what’s makes SVA ‘That’s pretty special.’ kept me here different 32 Social Ventures Australia Annual Review 2016-2017 33
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