Celebrating - SVA Annual Review 2016-2017 - Social Ventures Australia

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Celebrating - SVA Annual Review 2016-2017 - Social Ventures Australia
Celebrating

SVA Annual Review 2016–2017

Annual Review 2016-2017                     1
Celebrating - SVA Annual Review 2016-2017 - Social Ventures Australia
15 years improving                                       2002
                                                         Social Ventures Australia
                                                         is established.                                       Who we are
the lives of people                                      Our story begins…

in need                                                                                                        and what we do

                                                                                                               Social Ventures Australia (SVA) is a social purpose organisation that works
                                                                                                               with partners to improve the lives of people in need.
                                                                                                                                                                                                                      2002
                                                                                                                                                                                                                      year founded

                                                                                                               Our range of services are designed to scale social impact, helping business,
                                                                                                               government and philanthropists to be more effective funders and social
                                                                                                               purpose organisations to be more effective at delivering services.                                     88
                                                                                                                                                                                                                      team members

                                                                                                                                                                                                                      15
                                                                                                                                                                                                                      ventures supported in FY17

                                                                                                                                                                                                                      10
                                                                                                                                                                                                                      years of SVA Consulting
                                                                                                               More effective funding                More effective services             Reduction in disadvantage

                                                                                                               Through the work we do – across venture philanthropy, consulting and impact                            $19m+
Contents                                                                                                       investing – we seek to create systems change that will enable people and
                                                                                                                                                                                                                      impact investment
                                                                                                                                                                                                                      deployed in FY17
                                                                                                               communities to thrive. We build relationships with government and convene
Who we are and what we do                           3                                                          cross-sector networks to share insights from our work and build momentum
                                                                                                               for effective practice.
Board and Governance                                4
From the Chair and the Chief Executive                                                                             Venture Philanthropy                Impact Investing                      Consulting
Officer of Social Ventures Australia
                                                    5
                                                                                                                    Funding, expertise and          Debt and equity to fund             Social impact strategy,
                                                                                                                    networks to transform           growth of social purpose             implementation and
The SVA Fundamentals for Impact                     6                                                            high-potential organisations       organisations or projects.         outcomes management
                                                                                                                and incubate innovative ideas.                                      consulting for social purpose
                                                                                                                                                      Social impact bonds
                                                                                                                Services for philanthropists to                                     organisations, philanthropists,
Our work this year                                   8                                                                                                to fund and promote
                                                                                                                                                                                    governments and businesses.
                                                                                                                enable disciplined risk-taking        system-wide change.
    An education system that delivers for all       10                                                              and effective funding.
    An inclusive employment market                  14
                                                                                                                                                    Strategy and advocacy
    A place to call home                            18
                                                                                                                          Practical knowledge of key practice areas to inform SVA’s provision of funding,
    A reconciled Australia                          22                                                                                               investment and advice.
    A more impactful social purpose sector          28                                                               Robust evidence base to share and inform policy and practice, to achieve system change.

                                                                                                                              Marketing and partnerships, finance, people and culture, legal
Meet our team                                       30
                                                                                                                  Trusted brand, exceptional systems and processes, focused on creating impact for our partners.
A growing network of alumni                         34

Financials                                          36        socialventures.com.au
                                                              linkedin.com/company/social-ventures-australia
Thank you                                           38
                                                              @Social_Ventures

2                       Social Ventures Australia                                                              Annual Review 2016-2017                                                                                                3
Celebrating - SVA Annual Review 2016-2017 - Social Ventures Australia
Celebrating 15 years                                                                                From the Chair and
The artwork to the right is by April Jones, a Gooniyandi woman from the
community of Bayulu near Fitzroy Crossing in the Kimberley region of Western
Australia. April is a senior artist at Marnin Studio, an SVA venture partner.
                                                                                                    the Chief Executive Officer
SVA commissioned the design to celebrate our 15 year anniversary, and
the way that – by helping empower communities to make the change
                                                                                                    of Social Ventures Australia
they seek – a positive ripple effect occurs, and all Australians benefit.
For SVA the design reflects our journey from small beginnings to the
ever- growing impact of our work today.
                                                                                                    This year marked 15 years since SVA was founded. Over the year we
                                                                                                    welcomed five new ventures to our portfolio, launched three new social
                                                                                                                                                                                                          15
                                                                                                                                                                                                          years
                                                                                                    impact bonds, completed 132 new consulting projects, and grew our
                                                                                                    team to 88 passionate professionals committed to a more equitable and
                                                                                                    inclusive Australia.                                                                                  5
Board and Governance                                                                                                                                   SVA's 2020 strategy is built around our
                                                                                                                                                                                                          new venture partners

                                                                                                                                                       conviction that more effective funding and
SVA Board                                                                                                                                              more effective service delivery will result in a
                                                                                                                                                       reduction in disadvantage. As we reflected on
                                                                                                                                                                                                          132
                                                                                                                                                                                                          consulting projects
                                                                                                                                                       SVA’s journey so far, we saw an opportunity to
                                                                                                                                                       share what we had learned about effectiveness
                                                                                                                                                       in the social purpose sector in a way that would
                                                                                                                                                       strengthen our work, and the work of our
                                                                                                                                                       partners, into the future.
                                                                                                                                                                                                          3
                                                                                                                                                                                                          new social impact bonds
                                                                                                                                                       This has resulted in the development of the
                                                                                                                                                       SVA Fundamentals for Impact, a framework
                                                                                                                                                       of 15 characteristics to enable organisations
Paul Robertson AM        Adrian Appo OAM              Tanya Gilerman              Chris Harrop
                                                                                                                                                       and funders to assess whether they are being
                                                                                                                                                       effective and how they can do better.
                                                                                                                                                                                                          7
                                                                                                                                                                                                          government submissions
                                                                                                    And we’ve ramped up our advocacy work,             The framework is becoming a valuable resource
                                                                                                    driving an ambitious agenda in education and       for the sector, and we are also using it to
                                                                                                    ensuring the leading practice we see across our    help SVA better understand and improve its
                                                                                                    work with partners is visible to government        own impact. It is our intention to share this
                                                                                                    decision makers. This included lodging seven       assessment in future impact reporting, to
                                                                                                    formal submissions to government inquiries         ensure that the achievements we celebrate
                                                                                                    over the year, a number of which were reflected    in documents like this are indeed having the
Rob Koczkar              Daisy Mallett                Lisa Paul AO PSM            Richard Spencer   in major government policy announcements.          impact we intend.
                                                                                                    We continue to learn from our partners and         For now, we are delighted to share highlights
                                                                                                    build our knowledge base across the SVA            from FY17, our 15th year of operations, in
SVA Members                                           SVA Leadership Council                        practice areas of education, employment,           this report.
Michael Traill AM                                     Michael Traill AM (Chair)                     housing and First Australians, working
                                                                                                                                                       We look forward to continuing to work together
                                                                                                    collectively towards our vision for better
AMP Foundation                                        Alison Deans                                                                                     to support people and communities to thrive.
                                                                                                    outcomes in these areas.
The Benevolent Society                                Andrew Clifford
                                                                                                    Importantly, 2017 was the year of the
The Smith Family                                      David Jones
                                                                                                    Uluru Statement from the Heart, and SVA
WorkVentures                                          David Vaux                                    unequivocally supports that call for the
Tony Berg AM                                          Gary Gerstle                                  establishment of a First Nations Voice
Elaine Henry OAM                                      Michael Price                                 enshrined in the Constitution.
Bill Lawson AM                                        Nigel Renton                                  In all we do, SVA is seeking to build an
                                                                                                                                                       Paul Robertson AM
Helen Liondos                                         Paul Robertson AM                             Australia where all communities thrive, and
                                                                                                                                                       Chair, SVA
                                                                                                    where everyone has a sense of belonging
Rob McLean AM                                         Rob Keldoulis
                                                                                                    and empowerment.
John Poynton AM                                       Robin Crawford
                                                                                                    It’s a big vision, and one which will only be
Lynn Ralph                                            Sarah Davies
                                                                                                    achieved in partnership with many others
Jane Schwager AO                                      Shemara Wikramanayake                         working towards a similar end. Achieving that
Carol Schwartz AM                                     Stephen Roberts                               Australia is a long way off, but we believe the    Rob Koczkar
                                                      Tony Mackay AM                                pathway towards that goal is clearer than it was   Chief Executive Officer, SVA
                                                                                                    15 years ago.
                                                      Yan Li Wang

4                         Social Ventures Australia                                                 Annual Review 2016-2017                                                                                               5
Celebrating - SVA Annual Review 2016-2017 - Social Ventures Australia
The SVA Fundamentals                                                                                                  The Melbourne Indigenous Transition School

for Impact

In SVA’s work across the sector over the last 15 years our observation has been that despite
their best attempts, many funding and social purpose organisations struggle to clearly
assess and articulate what it means to be ‘effective’, and it hampers their ability to improve
outcomes for the people they serve.

                   The SVA Fundamentals for Impact offer a                ’We’ve used many frameworks
                   practical framework to help leaders answer
                   critical questions about how their organisation         and tools in the past to guide
15                 is performing, and applying the framework               our decision making and rate
                   can help them create a clear pathway
organisational     towards improvement.                                    our progress . This is the best we
characteristics    Grounded on SVA’s own experience over 15                have seen because it considers
important for      years, as well as the research and experience           not only how to run an effective
effectiveness      of many global practitioners and experts, the
                                                                           organisation but importantly,
                   SVA Fundamentals for Impact are differentiated
in the social      from other organisational effectiveness tools.          how critical it is to be client
sector             The framework recognises that effectiveness in
                                                                           centred and aware of the system
                   the social sector is determined by more than
                   just internal capability, with client centricity and    we are trying to influence.’
                   engagement with the ecosystem also important.
                   In all, there are 15 organisational characteristics    Helen Liondos, Head of Sustainability
                   that SVA believes – and the evidence shows –           & AMP Foundation
                   are important for effectiveness.

                                                                                                                      The SVA Consulting team worked with the Melbourne Indigenous
                                                                                                                      Transition School (MITS) as its priorities began to shift from proof-
                                                                                                                      of-concept to scaling up. This is a juncture that many social sector                           We came to
                                                                                                                      organisations come to, and one that can be critical in terms of                                SVA for an
                                                                                                                      ensuring continued success supporting program participants.                                    objective
                                                                                                                      Our consultants used the SVA Fundamentals for Impact with MITS to frame the challenges         assessment
                                                                                                                      and opportunities this transition would bring, and to articulate a clear pathway forward for
                                                                                                                      the organisation.

                                                                                                                     ‘We came to SVA for an objective assessment of how well our
                                                                                                                      organisation was placed to transition from start-up phase to one
                                                                                                                      of consolidation and growth. Having the Consulting team walk
                                                                                                                      through the SVA Fundamentals for Impact with us allowed us to
                                                                                                                      identify which changes we should prioritise to improve our impact
                                                                                                                      for our students and communities.’
                                                                                                                      Edward Tudor, Executive Director, Melbourne Indigenous Transition School

6                  Social Ventures Australia                                                                      Annual Review 2016-2017                                                                                         7
Celebrating - SVA Annual Review 2016-2017 - Social Ventures Australia
Our work this year

                                                          As part of our commitment to driving systems
                                                          change, SVA focuses on developing partnerships
                                                          in four areas:

                                                          Education

                                                          Employment

                                                          Housing

                                                          First Australians

                                                          We also engage in projects that support the social
                                                          sector to deliver tangible positive outcomes for the
                                                          people and communities they serve.

                                                          Our projects cut across these focus areas, which
                                                          enables us to develop a deep understanding of the
                                                          interaction between drivers of better outcomes for
                                                          people experiencing disadvantage.

                                                          The following pages outline some of the projects we
                                                          have worked on this year to progress our vision for
                                                          a more inclusive and prosperous Australia.

8   Social Ventures Australia   Annual Review 2016-2017                                                          9
Celebrating - SVA Annual Review 2016-2017 - Social Ventures Australia
An education system
that delivers for all

SVA has a vision of an Australian education system that develops the intellectual, social and
moral wellbeing of young people, as well as contributing to the economic prosperity and
social cohesion of the nation. This year our work towards this vision has included:

                   Evidence for Learning –
                   Growth and Advocacy
                   SVA continued to demonstrate how educational        In FY17 the campaign passed significant
                   outcomes could be improved if more decisions        milestones, with more than 11,400 educators
                   about programs and priorities were made based       accessing the Teaching & Learning Toolkit four
                   on the best available evidence. This included       or more times and the Productivity Commission
                   advocating for an independent evidence provider,    Inquiry into the Education Evidence Base
                   to help ensure all teachers have access to the      adopting many of the recommendations from
                   information they need when making decisions         SVA’s submissions. With the announcement
                   about their teaching practice. This would in turn   of the Gonski 2.0 review explicitly referencing
                   help to direct the growing education spend          access to evidence, SVA is now poised to help
                   towards high-impact teaching practices.             improve education outcomes nationwide.
                   SVA-incubated enterprise Evidence for
                   Learning (E4L), the Commonwealth Bank and
                   international partner the Education Endowment
                   Foundation, have been running an intensive
                   campaign involving direct government
                   engagement, coalition building and leading          To read more about the work of E4L see the SVA
                   public debate – in order to build support for a     Quarterly article ‘Systems that learn: creating an
                   new Australian Education Evidence Broker.           education evidence ecosystem’.

                                                                                                                            Mimi’s House – Venture                                                                                         Approximately
                                                                                                                            Philanthropy Partnership
                                                                                                                                                                                                                                           50% of children
                                                                                                                            SVA is partnering with Mimi’s House to help            With the support of the Queensland Venture
                                                                                                                            vulnerable children get a better start in life.        Philanthropy fund of $100,000 per annum over
                                                                                                                                                                                                                                           in the program
More than                                                                                                                                                                          three years, the program expanded from three            are Indigenous
                                                                                                                            Mimi’s House is a child-centred, whole of
11,400                                                                                                                      community, early intervention program
                                                                                                                                                                                   to five days to full capacity over the first year, to
                                                                                                                                                                                                                                           and/or Pacific
educators                                                                                                                                                                          work with 50 children per annum (an additional
                                                                                                                            in Moreton Bay Queensland. The program                                                                         Islander, with
                                                                                                                                                                                   20 children per year).
accessing                                                                                                                   supports at-risk primary school aged children
                                                                                                                            who are struggling to engage in learning               The partnership with SVA also includes testing          the remaining
the Teaching                                                                                                                and school. By creating a nurturing, safe,             the efficacy of the program, formalising family         children from low
& Learning                                                                                                                  calm environment and through a structured              and post-program support, and scoping out the
                                                                                                                                                                                                                                           socio-economic
                                                                                                                            mentoring program, Mimi’s House supports the           service gap for appropriate education, social and
Toolkit four or                                                                                                             children to learn the life skills required to thrive   emotional wellbeing support for the children.           families
more times                                                                                                                  and succeed in life.
                                                                                                                                                                                   Pending positive outcomes, Mimi’s House
                                                                                                                            Approximately 50% of the children in the               will endeavour to replicate the model into
                                                                                                                            program are Indigenous and/or Pacific Islander,        other disadvantaged communities, helping
                                                                                                                            with the remaining children from low socio-            to transform the way vulnerable communities
                                                                                                                            economic families.                                     engage with early primary education.

10                 Social Ventures Australia                                                                                Annual Review 2016-2017                                                                                                    11
Celebrating - SVA Annual Review 2016-2017 - Social Ventures Australia
The SVA Bright Spots Schools                        Woodside Energy – Community
                                                 Connection – STEM Learning Hub                      Investment Portfolio                                       IMPACT STORY – SVA’s Bright Spots Schools Connection
An education system that delivers for all

                                                 The SVA Bright Spots Schools Connection (The        SVA Consulting built on its relationship with
                                                 Connection) is a network of high-performing         Woodside Energy this year, working closely with
                                                 school leaders based in low socio-economic          the Corporate Affairs team to continue to build
                                                 areas. SVA developed this initiative to connect,    their capacity around how to screen and assess
                                                 support and advance the work the schools are        their community investment portfolio through
                                                 doing to improve educational outcomes for           the design, development and implementation of
                                                 disadvantaged students.                             a prioritisation tool. This tool assists Woodside to
                                                                                                     make strategic decisions around which initiatives
                                                 Working with the leadership teams in 50 schools,
                                                                                                     to support and ensures standardisation across
                                                 the Connection reaches 2,800 educators and
                                                                                                     the company. It also maximises the value and
                                                 approximately 30,000 students in Australia.
                                                                                                     impact of community partnerships across
                                                 In seeking to accelerate improvement in             geographical jurisdictions. SVA Consulting’s
                                                 educational outcomes, The Connection                support included training Woodside staff on
                                                 helps link schools with experts in academia,        how to use and update the tool in preparation
                                                 educational practice and the corporate world.       for its roll-out across the entire organisation.
                                                 This year, SVA was excited to announce a
                                                                                                     Woodside’s single largest social contribution
                                                 new three-year partnership with Samsung
                                                                                                     investment is the Woodside Development
                                                 Electronics Australia to bring STEM expertise
                                                                                                     Fund. A $20 million commitment over 10
                                                 and support to The Connection schools.
                                                                                                     years, the fund is focused on making strategic
                                                 The STEM Learning Hub saw an additional             contributions to support early childhood
                                                 15 schools added to The Connection, in              development outcomes in the company’s
                                                 communities where STEM resources are most           host communities both in Australia and
                                                 needed. Hub schools are working together to         internationally. Over the past year, SVA
                                                 understand how STEM can best be integrated          Consulting undertook two, six-monthly
                                                 into their education practice, equipping            evaluations of the Fund to capture progress
                                                 students with capabilities that are of ever-        being made to date.                                        Working as a teacher or principal to improve outcomes for students
                                                 increasing importance for the work of the future.
                                                                                                     This year SVA Consulting also supported                    in individual schools can feel isolating. But it doesn’t have to be.
                                                                                                     Woodside to establish a measurement, evaluation
                                                                                                     and learning framework for its entire social               The Bright Spots Schools Connection (The         When the school became involved in The
                                                                                                     investment portfolio, working with the team to             Connection) works with exceptional leaders       Connection, Granville East’s leaders were
                                                                                                     draft an overarching outcomes framework and                in schools in disadvantaged communities to       looking to improve their relationships with
                                                                                                     suite of indicators as a first step on the journey         improve student outcomes. It does this by        students and parents, and ensure outcomes
                                                                                                                                                                bringing educators together, exposing them       were consistent across the school.
                                                                                                     The collaboration is supporting Woodside to
                                                                                                                                                                to best practice and innovative thinking from
                                                                                                     optimise its impact and ensure contributions                                                                ‘We’ve loved every minute of our involvement
                                                                                                                                                                around the world, and giving them the chance
                                                                                                     are as effective as possible.                                                                                with The Connection. It’s really given us a
                                                                                                                                                                to reflect on, and address common challenges.
                                                                                                                                                                                                                  different perspective in our school. It’s helped
                                                                                                                                                                By connecting, leveraging and supporting
                                                                                                                                                                                                                  us to be part of something even bigger.’
                                                                                                                                                                the expertise in the education system, The
                                                                                                                                                                Connection drives evidence-based action in       ‘Schools are incredibly busy places. There’s a
                                                 The Connection                                                                                                 these schools.                                    lot going on, and a lot of competing priorities,’
                                                                                                     To read more on SVA’s work with Woodside see                                                                 Tainsh says.                                         The Connection
                                                 reaches 30,000                                      the SVA Quarterly article ‘Why and how corporate
                                                                                                                                                                For Nicole Tainsh, the Assistant Principal of
                                                                                                                                                                Granville East Public School in New South                                                              reaches 2,800
                                                 students in Australia                               funders should manage to outcomes’.
                                                                                                                                                                Wales, participating in The Connection made      ‘We’ve loved every minute                             educators in
                                                                                                                                                                her realise there are many schools dealing
                                                                                                                                                                with the types of challenges she and her          of our involvement with                              Australia
                                                                                                                                                                colleagues had been wrestling with.              The Connection. It’s really given
                                                                                                                                                                ‘I learned that the number one thing is that      us a different perspective in
                                                                                                                                                                 we are all dealing with common challenges.
                                                                                                                                                                 We’re preparing students for a future that is
                                                                                                                                                                                                                  our school.’
                                                                                                                                                                 relatively unknown,’ Tainsh says.
                                                                                                                                                                                                                 ‘It sounds a little bit silly but... the luxury was
                                                                                                                                                                The overwhelming majority of Granville            time. Having days set aside, and milestones
                                                                                                                                                                East students, around 96%, speak English as       we were working towards. To step outside and
                                                                                                                                                                their second, third, or fourth language. Like     look up a bit instead of looking down. That’s
                                                                                                                                                                all schools participating in The Connection,      been incredibly valuable to us.’
                                                                                                                                                                Granville East has an Index of Community
                                                                                                                                                                Socio-Educational Advantage (ICSEA) score
                                                                                                                                                                below 1000, indicating that students have a
                                                                                                                                                                below average level of educational advantage.

                                            12   Social Ventures Australia                                                                                  Annual Review 2016-2017                                                                                               13
Celebrating - SVA Annual Review 2016-2017 - Social Ventures Australia
An inclusive
employment market

SVA has a vision for an Australia where every person
can participate in the community and economy in
a way that is fulfilling to them. Specifically, we work
towards creating opportunities for people with
barriers to work – such as disability, homelessness,
or intergenerational and long-term unemployment.
This year our work towards this vision has included:

                   BackTrack – Venture
                   Philanthropy Partnership
                   SVA is working with BackTrack to build on its
                   success supporting young people doing it tough
                   in rural and regional communities.
                   BackTrack is a multifaceted service organisation
                   covering the education, health, employment,
                   housing and justice needs of young people on a
                   flexible basis. BackTrack commits to supporting
                   participants for as long as they need to build
                   the resilience and skills to pursue positive
                   life pathways.

                   SVA is supporting BackTrack to
                   mentor communities across
                   regional Australia
87% of young       BackTrack typically supports young men aged
people who         between 12 and 18 years old, around 75 per
                   cent of whom are Indigenous. Programs include
graduate from      alternatives to classroom learning, skills-based
BackTrack's        training, opportunities to participate in paid
                   employment, accommodation, behaviour
programs           therapy and wrap around case management
do so into         services. 87 per cent of young people who
                   graduate from BackTrack's programs do so into
some form of       some form of education or employment.
education or
                   SVA is supporting BackTrack to mentor
employment         communities across regional Australia to
                   establish their own youth-services organisations
                   that build upon the proven principles BackTrack
                   has developed at its core Armidale-based
                   operations. BackTrack is currently mentoring
                   the communities of Dubbo, Bourke, Condobolin
                   and Lake Cargelligo in Central Western NSW,
                   and early signs indicate similar results as those
                   proven in Armidale.

14                 Social Ventures Australia                           Annual Review 2016-2017   15
Celebrating - SVA Annual Review 2016-2017 - Social Ventures Australia
IMPACT STORY – Industry Employment Initiative
An inclusive employment market

                                                                                                                                                              What does getting a job mean to a long-term job seeker?
                                                                                                                                                              ‘It’s meant I’ve got a reason to get out of bed   Bill participated in a three-week bespoke
                                                                                                                                                               every day,’ Bill* says.                          training program co-designed by the
                                                                                                                                                                                                                employer and the IEI. This program helped
                                                                                                                                                              There are many contributing factors to long-
                                                                                                                                                                                                                build his confidence, taught him industry-
                                                                                                                                                              term unemployment. Many people have
                                                                                                                                                                                                                based content that was relevant to the role
                                                                                                                                                              little work experience; many face additional
                                                                                                                                                                                                                on offer, and included a personal presentation
                                                                                                                                                              challenges as a result of extended exclusion
                                                                                                                                                                                                                and grooming module which ensured that he
                                                                                                                                                              from the labour market, including low self-
                                                                                                                                                                                                                met the five-star standards of the hotel.            The IEI
                                                                                                                                                              confidence and limited work skills.
                                                                                                                                                                                                                It’s the first real support, Bill says, that he      continues to
                                                                                                                                                              Skills and confidence are the keys to
                                                                                                                                                              employment and both are elements
                                                                                                                                                                                                                received during his period of unemployment.          work with
                                                                                                                                                                                                                His prior experience with job agencies had
                                                                                                                                                              addressed by the Industry Employment
                                                                                                                                                                                                                him doing little more than applying for jobs.        employers
                                                                                                                                                              Initiative (IEI).
                                                                                                                                                                                                                ‘It’s 100% better. I’d rather do training than
                                                                                                                                                                                                                                                                     to create
                                                                                                                                                              The demand-led employment program
                                                                                                                                                              partners with industry to provide long-
                                                                                                                                                                                                                 spend a month with no job,’ he says.                opportunities
                                                                                                                                                              term unemployed people in Australia with          A representative from one of the national            for long-term
                                                                                                                                                              support, training, and line of sight to ongoing   IEI employer partners says that the IEI gives
                                                                                                                                                              employment with supportive employers.             companies the confidence to look beyond a
                                                                                                                                                                                                                                                                     unemployed
                                                                                                                                                                                                                candidate’s lack of experience.                      job seekers
                                                                                                                                                             ‘It’s 100% better. I’d rather do                   ‘It’s a more practical way of getting people into
                                                 High Growth Jobs,                                    Industry Employment Initiative –                                                                           the business who genuinely want to work,’
                                                                                                                                                              training than spend a month                        says the representative.
                                                 Talented Candidates                                  Growth and Advocacy
                                                                                                                                                              with no job.’                                     ‘The entire team and all partners were
                                                 SVA Consulting continued its work with the           SVA has identified that one of the keys
                                                 Australian Network on Disability (AND) and NSW       to improving employment outcomes for                                                                       extremely passionate about it, and the level of
                                                                                                                                                              For Bill, the opportunity afforded by the IEI      support to the program and candidates was
                                                 Department of Family and Community Services          vulnerable people in Australia is to get better
                                                                                                                                                              was a job in hospitality at a Melbourne-based      considerable. The pre-vocational training, I’d
                                                 on the High Growth Jobs, Talented Candidates         alignment between demand – the growing
                                                                                                                                                              hotel of a global brand.                           never see that done before. It was very helpful.’
                                                 program. This is part of the Employment              sectors of the labour market – and supply – the
                                                 Enablement Strategy to increase employment           young people looking for work.                          ‘I wouldn’t have been able to get into a          The IEI continues to work with employers to
                                                 opportunities for job seekers with disability.                                                                hotel job, I was a ratty looking person with     create opportunities for long-term unemployed        * The name of the IEI participants
                                                                                                      In FY17, SVA’s advocacy work focused on                                                                                                                          have been changed to respect
                                                                                                                                                               damaged hair,’ Bill says.                        job seekers to participate in bespoke training
                                                 Working with these partners, SVA Consulting          taking lessons from cornerstone ‘demand-led’                                                                                                                     their privacy. The image is
                                                 applied a co-design process to produce an            employment projects, the Industry Employment                                                              with line of sight to ongoing employment.              representative only.

                                                 overview of the current working environment          Initiative (IEI) and High Growth Jobs, Talented
                                                 for people with disability and a set of strategies   Candidates (HGJTC), to have these scaled
                                 39 people       for how to approach employer capacity                or adopted as part of Government funded
                                                 development. In collaboration with AND,              employment services. Having incubated the IEI
                                 with a          SVA Consulting undertook labour market               five years ago, SVA contributed to the Victorian
                                 disability      research to identify high employment growth          Government’s Back to Work policy. With one
                                                 industries; identify businesses within the growth    of the original partners, Jesuit Social Services,
                                 placed into     industries to target and partner with; and better    SVA is now delivering 220 jobs through the IEI
                                 employment      understand the pipeline of job seekers skills,       as a provider of the Jobs Victoria Employment
                                                 qualifications and capabilities.                     Network (JVEN) program.

                                 Over 150        Having put forward an evidence-based                 With both Commonwealth and State
                                                 approach for building the capacity of business to    Governments continuing to roll-out
                                 people          employ people with disability, SVA Consulting is     employment programs, SVA also made
                                 participated    providing ongoing measurement and evaluation         submissions to the Commonwealth Government
                                                 support to ensure that lessons are identified and    on how to take a demand-led approach to
                                 in disability   addressed as they arise throughout the course        Disability Employment Services. Additionally,
                                 confidence      of the pilot.                                        SVA was asked to participate in consultations
                                                                                                      on the design of the Commonwealth’s $96
                                 training        Using a demand-led employment approach
                                                                                                      million Try, Test and Learn fund to help
                                                 requires cultural and practical changes within
                                                                                                      develop new youth employment programs
                                                 businesses to build their capacity to employ
                                 Delivering      people with disability. This can take time.
                                                                                                      and improve outcomes-based contracting.

                                 220 jobs        However, the initiative has so far successfully
                                                 placed 39 people with a disability into
                                 through         employment as a result of 194 referrals. Over 150
                                 the Industry    people have participated in disability confidence
                                                 training and eight employers participated in
                                 Employment      the program which signals a shift in the way
                                 Initiative      employers view people with a disability.

                                 16              Social Ventures Australia                                                                                Annual Review 2016-2017                                                                                                                17
Celebrating - SVA Annual Review 2016-2017 - Social Ventures Australia
A place
to call home

SVA has a vision in which stable, appropriate and affordable accommodation is available
for all people in Australia. This year our work in social and affordable housing has included:

                   Aspire Social Impact Bond
                   SVA is working in partnership with Hutt                 The program commenced in July 2017 and will
                   St Centre, an Adelaide-based specialist                 provide services for seven years. Collectively,
                   homelessness services provider, and the South           this is expected to generate $20 million in
                   Australian Government on the Aspire Social              savings for the SA Government, while helping
                   Impact Bond (Aspire SIB).                               improve participants’ health and wellbeing, and
                                                                           employment and social prospects.
                   The Aspire SIB funds the Aspire Program, an
                   intensive case management program focused
                   on providing housing, life skills and employment
                   pathways for adults experiencing homelessness,
                   based on a ‘housing first’ intervention model. The
                   program aims to work with approximately 600
                   individuals, and is targeting a 15 per cent reduction
                   in the number of days spent in hospital, a 15 per
                   cent reduction in the number of convictions and a
                   50 per cent reduction in the number of emergency
                   accommodation support periods for participants
                   relative to a historic baseline.
                   SVA developed and implemented the Aspire SIB,
                   including raising $9 million in private investor
                   capital for Hutt St Centre to establish and
                   operate the Aspire Program.
                                                                                                                             National Housing Finance Aggregator                  Life Without Barriers
                                                                                                                             In SVA’s Social and Affordable Housing Perspective   The SVA-HESTA Social Impact Investment Trust
                                                                                                                             paper, we noted that Australia has an estimated      invested in an affordable housing development
                                                                                                                             shortfall of 400,000 affordable and available        with Life Without Barriers, providing safe, stable
                                                                                                                             houses for people on low-incomes, including          and accessible homes for people with disability      $53.5 million
15% reduction                                                                                                                a waiting list for social housing of more than       in Toowoomba, Queensland.                            for a new
                                                                                                                             200,000 people. In FY17, SVA’s housing advocacy
in the number                                                                                                                focused on ways to bring more private capital
                                                                                                                                                                                  Life Without Barriers supports children, young       Australian
                                                                                                                                                                                  people and families, people with disability, older
of days spent in                                                                                                             into Australia’s small community housing sector to
                                                                                                                                                                                  people and people with mental illness. They          Housing
                                                                                                                             help develop more affordable housing stock.
hospital                                                                                                                                                                          work with people who are homeless, as well as        Finance
                                                                                                                             SVA worked with Macquarie Group and the              refugees and asylum seekers.
                                                                                                                             housing sector to encourage the Commonwealth                                                              Corporation
50% reduction                                                                                                                Government to create a National Housing
                                                                                                                                                                                  The homes developed through the SVA
                                                                                                                                                                                  investment are located in areas with good links
in the number                                                                                                                Finance Aggregator, similar to a model in the
                                                                                                                                                                                  to transport and amenities and part of a larger
                                                                                                                             United Kingdom. The aggregator would help
of emergency                                                                                                                 bring down the cost and increase the duration of
                                                                                                                                                                                  community development. This enables tenants
                                                                                                                                                                                  to live an independent life – in a safe place that
accommodation                                                                                                                loans to Community Housing Providers, making
                                                                                                                                                                                  they can call home – something that many of
                                                                                                                             billions of dollars available to the development
support                                                                                                                      of new social and affordable housing.
                                                                                                                                                                                  them have not been able to do before.
periods                                                                                                                      In late 2016 the Council of Australian
                                                                                                                             Governments announced in-principle support
                                                                                                                             for a new aggregator. This was later confirmed in
                                                                                                                             the Commonwealth Budget with a commitment
                                                                                                                             of $53.5 million for a new Australian Housing
                                                                                                                             Finance Corporation (including the aggregator),
                                                                                                                             due to be launched in 2018.

18                 Social Ventures Australia                                                                                 Annual Review 2016-2017                                                                                                   19
Housing Plus – Outcomes
                            Management Framework                                                                                      IMPACT STORY – Aspire Social Impact Bond
A place to call home

                            Housing Plus engaged SVA Consulting to develop      the level of change occurring for participants,
                            an outcomes management framework to help            and measure its impact. SVA Consulting then
                            it understand its impact, how to improve it, and    created a visual reporting dashboard to allow
                            to support its sustainability as an organisation.   Housing Plus to easily monitor ongoing changes
                            The vision was to create a practical whole-of-      and outcomes. The outcomes framework
                            organisation approach to measurement and            was developed to align with the NSW Human
                            evaluation, so that the impact of services can      Services Outcomes Framework.
                            be evidenced to support funding and drive
                                                                                The framework will allow Housing Plus to make
                            continuous improvement in service delivery.
                                                                                evidence-informed decisions about where to
                            Housing Plus works in communities in                invest its resources to maximise its impact and
                            Central West and Western NSW and provides           better support participants.
                            appropriate accommodation and integrated
                            support services to help improve lives and create
                            thriving communities. Housing Plus also focus       The framework will allow
                            on supporting people who are experiencing           Housing Plus to make evidence-
                            homelessness or domestic violence.
                                                                                informed decisions about where
                            Working closely with the team at Housing Plus,
                            SVA Consulting helped the organisation define       to invest its resources to maximise
                            its desired impact so it could clearly identify     its impact and better support
                            the outcomes it wished to achieve. Using these
                            outcomes, the team developed key indicators
                                                                                participants
                            that would allow Housing Plus to understand

                                                                                                                                      John* had a long history of homelessness, bouncing between
                                                                                                                                      temporary accommodation, sleeping on the streets and in cars. Last
                                                                                                                                      year he was assaulted while sleeping rough and acquired a brain
                                                                                                                                      injury that led to an extended hospital stay.
                                                                                                                                      This year John found a home thanks to the
                                                                                                                                      hardworking team at Hutt St Centre, an
                                                                                                                                                                                          ‘Compared to our other
                                                                                                                                      Adelaide-based specialist homelessness               programs, where we get lots of
                                                                                                                                      service provider.                                    housing outcomes, but generally
                                                                                                                                      Today John is still in his home, with                can’t follow up for long enough.
                                                                                                                                      ongoing support from the team at Hutt
                                                                                                                                                                                           Here’s a situation where we’ve                 $9 million
                                                                                                                                      St. That support is made possible through
                                                                                                                                      the Aspire Program, funded by the                    been able to follow up.’                       to deliver a
                                                                                                                                      Aspire Social Impact Bond (Aspire SIB).                                                             program that
                                                                                                                                                                                          ‘We’re not going to give up on him. There may
                                                                                                                                      Early in 2017 SVA, in partnership with the           well be times where he may struggle with       focuses on
                                                                                                                                      South Australian Government, launched the
                                                                                                                                      Aspire SIB, South Australia’s first social impact
                                                                                                                                                                                           certain things, but we’re able to be there all finding homes,
                                                                                                                                                                                           the way with him.’
                                                                                                                                      bond. It provides Hutt St Centre with $9                                                            and providing
                                                                                                                                      million in private investor capital to deliver a     The Aspire SIB has allowed Hutt St Centre to
                                                                                                                                                                                           partner with Government to fund the Aspire     life skills and
                                                                                                                                      program that focuses on finding homes, and
                                                                                                                                      providing life skills and employment pathways        Program on an outcomes basis, with investors   employment
                                                                                                                                                                                           providing the upfront capital and sharing in
                                                                                                                                      for vulnerable people.
                                                                                                                                                                                           the risk if outcomes are not achieved.
                                                                                                                                                                                                                                          pathways for
                                                                                                                                      Hutt St Centre CEO, Ian Cox has been involved                                                       vulnerable
                                                                                                                                      with the specialist homelessness service
                                                                                                                                      provider in some capacity or another for            ‘We think the Aspire Program itself people
                                                                                                                                      almost 30 years. The Aspire SIB, Cox says,
                                                                                                                                      provides a model which enables Hutt St
                                                                                                                                                                                           is quite transformational, but
                                                                                                                                      Centre to provide ongoing support to people          working with SVA has been quite
                                                                                                                                      like John that isn’t ordinarily possible.            transformational too. It’s made
                                                                                                                                      ‘It allows us to be relentless in our approach,’     us a far better organisation.’
                                                                                                                                       Cox says.
                                                                                                                                      ‘That’s the beauty of the program,                  ‘It’s made us more diligent, it’s made us think a
                                                                                                                                       and what we love’.                                  lot clearer about the data. It’s refocused us on
                                                                                                                                                                                           outcomes. A lot of our funding programs are
                                                                                                                                                                                           generally output related. So having a program      * The name of the Aspire
                                                                                                                                                                                                                                                participant has been changed
                                                                                                                                                                                           and getting refocused on outcomes and                to respect his privacy. The image
                                                                                                                                                                                           people has been fantastic.’                          is representative only.

                       20   Social Ventures Australia                                                                             Annual Review 2016-2017                                                                                                                 21
A reconciled
Australia

SVA has a vision of a reconciled Australia, in which
substantive rights and opportunities are guaranteed
for all Australians. Achieving this goal requires
institutional, policy, service and funding change
– all with a focus on increasing First Australians'
capacity for self-determination and self-governance.
SVA has worked towards this change through a
number of projects this year, including the following:

                   Marnin Studio – Venture
                   Philanthropy Partnership
                   Marnin Studio is an arts and therapeutic studio
                   empowering women in the Fitzroy Valley
                   to share their knowledge, strengthen their
                   families and grow their ideas into a sustainable
                   enterprise.
                   Through a three-year partnership, SVA is
Over the           providing funding and capacity-building
past year, the     support to enable Marnin Studio to become
                   financially sustainable and continue to offer
partnership        healing and growth for the women and the
has helped         community.
increase sales     The partnership is also working to prove
                   a sustainable community-led model of
revenue from       empowerment that can be leveraged by other
the studio         Indigenous communities around Australia.
by 33%,            By supporting Marnin Studio, SVA is testing
                   a model for a local economy that leverages
helping it         First Australians’ strong cultural and country
to become          connections.

financially        Over the past year, the partnership has helped
                   increase sales revenue from the studio by
sustainable        33 per cent, helping it to become financially
                   sustainable. More women are participating in
                   activities and seeing their participation as work-
                   like activity rather than a therapeutic hobby.
                   The partnership has also been recognised by
                   Philanthropy Australia with the 2017 Indigenous
                   Philanthropy Award.

                   To read more about SVA’s work with Marnin Studio
                   see the SVA Quarterly article ‘What makes for a
                   collaborative philanthropic partnership’.

22                 Social Ventures Australia                            Annual Review 2016-2017   23
Martu Leadership Program
                                                                                                                        Evaluation
A reconciled Australia

                                                                                                                        SVA is committed to developing long-term
                                                                                                                        relationships with its partners and clients as we
                                                                                                                        recognise that change requires perseverance
                                                                                                                        and commitment.
                                                                                                                        SVA Consulting has worked with long-term
                                                                                                                        partner Kanyirninpa Jukurrpa (KJ) for several years
                                                                                                                        over a range of projects. This year one of those
                                                                                                                        projects was to understand, measure and value
                                                                                                                        the outcomes that the Martu Leadership Program
                                                                                                                        achieved in its first three years. This enabled KJ
                                                                                                                        to demonstrate the transformational value of
                                                                                                                        the program for its participants to government,
                                                                                                                        corporate partners and other stakeholders.
                                                                                                                        The Martu people are the traditional owners of a
                                                                                                                        large part of central Western Australia, covering
                                                                                                                        an area twice the size of Tasmania. The Martu
                                                                                                                        Leadership Program is a community education
                                                                                                                        and development program designed to build
                                                                                                                        capacity and create opportunities in remote
                                                                                                                        Western Desert communities.
                                                                                                                        The evaluation report produced by SVA has
                                                                                                                        been a critical resource for fundraising efforts
                                                                                                                        and government advocacy. By describing
                                                                                                                        the changes that occurred as a result of the
                                                                                                                        program using Martu language, the report also
                                                                                                                        assisted KJ’s capacity to communicate program
                                                                                                                        outcomes to Martu. It has empowered the               The evaluation report
                                                                                                                        program participants themselves to advocate           enabled KJ to demonstrate
                                                                                                                        and present these findings to key system
                                                                                                                        influencers, such as government and potential
                                                                                                                                                                              the transformational value
                                                                                                                        corporate partners.                                   of the program

                                                                  Newpin Queensland
                                                                  Social Benefit Bond
                                                                  The Newpin Queensland Social Benefit Bond
                                                                  (Newpin Qld SBB), Queensland’s first social
                                                                  impact bond, aims to reunify children in
                                                                  out-of-home-care in Queensland, with their
                                                                  families. It funds the Newpin Program, which is
                                                                  an 18-month program designed to strengthen
                                                                  family engagement through parenting
                                                                  modules, therapeutic group sessions, and child
                                                                  development activities. The program is based
                                                                  on the model that underpins the Newpin Social
                                                                  Benefit Bond in NSW, however in Queensland
                                                                  it will focus on working primarily with First
                                                                  Australian families.
                                                                  Working closely with UnitingCare Queensland
                                                                  and the Queensland Government, SVA
                                                                  developed and implemented the Newpin Qld
                                                                  SBB, including raising $6 million in private
                                                                  investor capital to fund the roll out of the Newpin
                                                                  Program in three locations across Queensland.
                                                                  Under the Newpin Qld SBB, it is estimated
                              It is estimated that 230 children   that around 230 children will be reunified with
                              will be reunified with their        their families, which is two and a half times
                                                                  more reunifications than would occur in the
                              families, which is two and a half   absence of the program. In addition to the
                              times more reunifications than      positive outcomes for participants and their
                                                                  communities, the program is expected to
                              would occur in the absence of       generate approximately $58 million in savings
                              the program                         for Government.

                         24   Social Ventures Australia                                                                 Annual Review 2016-2017                                                       25
Working on Country – Advocacy
                                                       Building on social return on investment
                                                                                                                                                                          IMPACT STORY – Kanyirninpa Jukurrpa
A reconciled Australia

                                                       analyses that SVA conducted in 2011 and 2014 of
                                                       on-country programs delivered by Kanyirninpa
                                                       Jukurrpa (KJ) in the Western Desert, SVA worked
                                                       with the Department of the Prime Minister and
                                                       Cabinet in 2016 to understand the cultural, social,
                                                       economic and environmental outcomes of five
                                                       different Indigenous Protected Areas (IPAs) and
                                                       related ranger programs across Australia.
                                                       With a detailed understanding of the importance
                                                       of Indigenous land and sea management
                                                       initiatives, SVA focused its advocacy in FY17 on
                                                       sharing those insights to ensure ongoing and
                                                                                                             SVA’s sphere of influence has even extended
                                                       increased funding for the federally funded IPA
                                                                                                             to Canada, where we helped to share learnings
                                                       and Working on Country (WoC) programs and
                                                                                                             from the Australian Indigenous Land and Sea
                                                       other state funded initiatives.
                                                                                                             Management experience. This was instrumental
                                                       The Australian Government recently announced          in securing a $25 million Canadian federal
                         SVA is                        funding for the IPA program would extend              budget allocation to support a national
                         committed                     until 2022, with a $10 million boost in funding       Indigenous guardian network.
                                                       levels. The federal opposition and the Greens
                         to building                   have adopted a policy stance to double the
                         long-term                     number of rangers working on country through
                                                                                                                                                                          In more than 15 years working with the Martu people in Western
                                                       the WoC program. The Western Australian and
                         relationships                 Queensland governments have each released             To read more about SVA’s analyses of the Federal             Australia, Peter Johnson had never witnessed a meeting like the one
                         with its                      recent expressions of interest to increase ranger     Government’s Working on Country and Indigenous
                                                                                                                                                                          he attended in September.
                                                       jobs, following a $20 million commitment from         Protected Area programs see the SVA Quarterly
                         partners                      the incoming WA government.                           article ‘Healthy Country, Healthy People’.
                                                                                                                                                                          It was the annual general meeting of               For the Martu people, leadership is not an
                         and clients                                                                                                                                      Kanyirninpa Jukurrpa (KJ), a Martu-run             individual attribute but a broadly spread
                                                                                                                                                                          organisation Johnson co-founded and where he       communal function. With that in mind, KJ
                                                                                                                                                                          works and now serves as a non-voting advisory      tasked SVA Consulting with the job of
                                                                                                                                                                          board member. It was the first time a formal       measuring the value and impact the program
                                                                                                                                                                          company meeting had been almost entirely run       had on the Martu people, and the community
                                                                                                                                                                          by Martu, including presentation of financial      more broadly. Using the Social Return on
                                                                                                                                                                          reports, taking questions on corporate finances,   Investment methodology, the SVA Consulting
                         Outcomes for Martu Leadership Program                                                                                                            conduct of elections and all general business.     team were able to help KJ articulate what the
                                                                                                                                                                                                                             program was trying to achieve, and what it
                                                                                                                                                                          The Martu were one of the last groups of First
                                                                                                                                                                                                                             has done.
                                                                                                                                                                          Australians to make contact with European
                                                                         Strategies and aspiration                                                                        Australians and are the traditional owners of a    What was particularly valuable, Johnson says,
                                                             Martu aspirations to shape a new future
                                                                                                                                                                          large part of central Western Australia which      was the fact that the SVA Consulting team was            For the
                                                            are awakened, and Martu form strategies
                                                                                to make this happen
                                                                                                                      Partnership
                                                                                                                                                                          extends from the Great Sandy Desert in the         able to articulate the program in a way that was         Martu people,
                                                                                                                                                                          north to Wiluna in the south.                      relevant for the Martu people, KJ, funders, and
                                                          Social strength
                                                                                                                      Martu are united, and have the ability and
                                                                                                                      assertiveness to partner with whitefellas who                                                          government. At the heart of the SVA Consulting           leadership is not
                         Traditional authority structures are reinvigorated                                                                                               Johnson says that meeting is one of many
                              – the old hold and trust the young, and the                       Yiwarra               can empower and learn from Martu
                                                                                                                                                                          examples of the impact of the Martu Leadership
                                                                                                                                                                                                                             team’s evaluation was a diagram [see page 26]            an individual
                                       young respect and support the old                                                                                                                                                     which, Johnson says, speaks to SVA’s unique
                                                                                                                                                                          Program, a KJ initiative which aims to equip
                                                                                                                                                                                                                             skillset. The diagram centred on five Martu
                                                                                                                                                                                                                                                                                      attribute but a
                                                                                                                                                                          young Martu men and women with the
                                                                          Kanyirninpa                          Kujungkarrini                                              knowledge, skills, and confidence to take
                                                                                                                                                                                                                             words: Kanyirninpa (social strength), Yiawarra           broadly spread
                                                                                                                                                                                                                             (strategies and aspiration), Kujungkarrini
                                                                                                                                                                          control of their future.
                                                                                                                                                                                                                             (partnership), Ninti (mainstream knowledge)
                                                                                                                                                                                                                                                                                      communal
                                                                                                                                                                                                                             and Palya (confidence and resilience).                   function
                                                                                                                                                                         ‘It profoundly demonstrated the                     ‘The diagram is utterly invaluable to us, because
                                                                                   Palya                      Ninti                                                       shift in community capacity,                        at the end of the day, nobody – whitefella or
                                                                                                                                                                                                                              Martu reads an 80-page evaluation report,’
                                                                                                                                                                          the shift in confidence, the                        Johnson says. ‘It’s really helpful to have
                                                              Confidence and resilience
                                                  Martu feel stronger in themselves and in
                                                                                                             Mainstream knowledge
                                                                                                             Martu understand more about mainstream culture,
                                                                                                                                                                          shift in taking control, and in                     external insights into what this program is
                                                                                                                                                                                                                              doing. It resonates powerfully with Martu, but
                                                                           their community                   law, companies, finance and government                       empowerment, that comes                             it also provides us with a sharp, clear focus,
                                                                                                                                                                          from that program’.                                 for articulating what the program is about to
                                                                                                                                                                                                                              funders, and potential funders. The fact that
                                                                                                                                                                          ‘The meeting lasted for two and a half hours,       the core of the diagram is five Martu words,
                                                                                                                                                                           and this is not hyperbole, apart from the          of itself is revolutionary. SVA’s capacity to
                                                                                                                                                                           minutes being read, whitefellas spoke for          represent it in that way, is a really singular talent
                                                                                                                                                                           10 minutes, and 20-30 Martu spoke for the          and one that’s been incredibly valuable to us.’
                                                                                                                                                                           rest of the time.’

                         26                            Social Ventures Australia                                                                                      Annual Review 2016-2017                                                                                                      27
A more impactful
social purpose sector

                                                                                                                                                                                                                                        The NDIA
SVA believes that more effective funding and more effective services will result in a
reduction in disadvantage in Australia. To that end we work with funders, service providers,
                                                                                                                                                                                                                                        engaged SVA
thought leaders and policy makers to help build organisational and sector capacity to                                                                                                                                                   Consulting
achieve social impact.                                                                                                                                                                                                                  to develop a
                                                                                                                                                                                                                                        toolkit that
This year SVA had the opportunity to support a number of large government departments                                                                                                                                                   would build
and agencies to become better at understanding and delivering outcomes for people                                                                                                                                                       the capacity
accessing social services.                                                                                                                                                                                                              of the sector

                   National Disability Insurance                         NSW Department of Finance,                           Victorian Department of Health                        The Commonwealth responded in the FY18
                   Agency – Information, Linkages                        Services and Innovation                              and Human Services                                    budget with an initial $30 million investment,
                   and Capacity Building                                                                                                                                            specifically focused on both capacity building
                                                                         SVA Consulting was engaged by the NSW                The Victorian Government engaged SVA                  and in supporting State Government initiatives
Over 15 years,     The introduction of the National Disability           Department of Finance, Services and Innovation       Consulting to help build its knowledge and            around homelessness. They also released a set
                   Insurance Scheme (NDIS) has had significant           (DFSI) to help increase the NSW social service       capacity in outcomes measurement and                  of Commonwealth Principles for Social Impact
SVA has            implications for the way the disability sector        sector capacity to collaborate and manage            outcomes-focused performance management.              Investing, setting the stage for a new generation
developed          operates and has required many service providers      to outcomes.                                         The Department of Health and Human                    of investments and a truly national social impact
                   to adapt their operations. As part of the NDIS, the                                                        Services (DHHS) delivers and funds a wide
a deep             Australian Government introduced Information,
                                                                          To achieve this, SVA Consulting developed an
                                                                                                                              range of services for Victorians, including
                                                                                                                                                                                    investing market.
                                                                          indicator library that identified short, long and
understanding      Linkages and Capacity Building (ILC), an area
                                                                         ‘shadow’ indicators to allow NSW service delivery
                                                                                                                              child protection, family violence services, drug
                   focusing on building an individual’s capacity to                                                           and alcohol services, mental health, housing,
of how to                                                                 organisations to map their progress towards
                                                                                                                              disability, aged care and public health.
                   live an ordinary life and creating opportunities
set, cost and                                                             the Human Services Outcomes Framework
                   in the community to do so. The National
                                                                          that had been created through the Social            SVA Consulting conducted a wide-reaching
measure            Disability Insurance Agency (NDIA) engaged SVA
                                                                          Innovation Council.                                 literature review which has provided the
                   Consulting to develop a toolkit that would build
outcomes           the capacity of the sector to prepare for the ILC.    Our team also developed a guidance document
                                                                                                                              Department with an evidence base for
                                                                                                                              supporting outcomes focused measurement
for people         Using a human-centred design process and
                                                                         to help organisations understand how to use the
                                                                                                                              and performance management activities.
                                                                         indicator library and framework to adopt more
experiencing       working with design partner Republic of
                                                                         outcomes oriented approaches.
                   Everyone, SVA Consulting created a suite of                                                                Outcomes and Impact Advocacy                              Australian Philanthropic
social exclusion   online resources to increase the understanding        Throughout the process SVA Consulting                                                                          Services
                                                                                                                              Over 15 years, SVA has developed a deep
in Australia       of organisations in the sector of the ILC, improve    liaised with government departments, peak
                                                                                                                              understanding of how to set, cost and measure             Originally established as a division of
                   their grant management skills, and improve their      bodies and service providers to ensure the
                                                                                                                              outcomes for people experiencing social                   SVA in 2010, Australian Philanthropic
                   understanding and skills in measuring outcomes.       usefulness of these materials for the sector. The
                                                                                                                              exclusion in Australia.                                   Services (APS) became an independent
                   To support this online resource, which has so         indicator library and guide are available for all
                                                                                                                                                                                        entity on 1 July 2017.
                   far been accessed by thousands nationally,            organisations on the DFSI website and have           In FY17, SVA used the insights gained from early
                   our team delivered in-person training to over         already been used by several organisations to run    Social Impact Bonds and Consulting work on                APS has helped drive the growth of
                   160 organisations.                                    workshops, review operations and take steps to       outcomes management, to try to help improve               structured philanthropy in Australia:
                                                                         increase their outcomes management capacity.         the way State and Commonwealth governments                it establishes private ancillary funds
                   SVA Consulting also worked with NDIA to                                                                                                                              (PAFs); offers a public ancillary fund,
                                                                                                                              allocated money – to ensure it’s invested in the
                   develop the ILC outcomes framework to help                                                                                                                           the APS Foundation; and provides
                                                                                                                              policies and projects which deliver the greatest
                   define what success would look like for the area,                                                                                                                    grantmaking guidance and support.
                                                                                                                              impact in people’s lives.
                   allow them to monitor their progress against                                                                                                                         APS now works with over 300
                   those outcomes and enable them to make                                                                     As part of a comprehensive submission to the              individuals, families and business to
                   evidence-based decisions.                                                                                  Treasury Discussion Paper on Social Impact                support them with their philanthropy.
                                                                                                                              Investing, SVA developed a blueprint for how
                                                                                                                              the Commonwealth could foster a national                  SVA is proud to have played a
                                                                                                                              market. Through engagement with both senior               catalysing role in the APS story, and
                                                                                                                              officials and relevant Ministers, we also helped to       we look forward to watching their
                                                                                                                              identify opportunities to use the Government’s            continued success and impact into
                                                                                                                              actuarial analysis of lifetime welfare liabilities        their next chapter.
                                                                                                                              to foster future impact investing – including
                                                                                                                              through the Try, Test and Learn fund.

28                 Social Ventures Australia                                                                                  Annual Review 2016-2017                                                                                                   29
Meet our team
Our people are our greatest asset. Their shared passion for reducing disadvantage,
together with their deep expertise across the corporate, philanthropic, government and
social purpose sectors are the foundations on which SVA’s partnerships (and impact)                                                                                                                                        SVA is a place
are built. As our team grows – 49 people joined us over the year – so too does our                                                                                                                                         where I can
commitment to making sure SVA is a fantastic place to work. Developing our people has                                                                                                                                      use the skills
become a core organisational focus, and this year we established a dedicated People                                                                                                                                        I have from
and Culture team to help us achieve this goal.                                                                                                                                                                             the corporate
                                                                                                                      David Peiris                                        Katie Maskiell                                   sector, to try
Meet some of the talented individuals who joined us in FY17:                                                          David is the Head of Operations, Impact             Katie is the Policy and Research Manager at      and help out
                                                                                                                      Investing and Practice Lead for Organisational      Social Ventures Australia. She is responsible
                                                                                                                      Effectiveness at SVA. David began his career        for monitoring evolving social policy debates,
                                                                                                                      at Deloitte and has over 17 years experience,       developing SVA perspectives and identifying
                                                                                                                      primarily in financial services. Prior to joining   strategies for new social innovation. Prior to
                                                                                                                      SVA, David spent eight years at BNP Paribas         joining SVA, Katie spent ten years working
                                                                                                                      where he was Head of Compliance & Risk and          in public health policy and advisory roles for
                                                                                                                      Company Secretary at BNP Paribas Investment         various government organisations in both
                                                                                                                      Partners. David has also lived and worked in the    Australia and the UK.
                                                                                                                      Solomon Islands as an Adviser to a local NGO.
                                                                                                                                                                          ‘Because of the goodwill SVA has
                                                                                                                      ‘My parents are immigrants, they came                built in the sector, its reputation
                                                                                                                       from Sri Lanka, so I’ve always been                 with government, you have a really
                  David Williams                                   Este Darin-Cooper                                   very conscious of the fact that there               good opportunity to influence from
                  David Williams joined SVA as an Executive        Este is Director, Venture Philanthropy at SVA       are people in Australia, and around                 the outside.
                  Director in 2017, supporting Venture             where she leads the selection, investment           the world, that have enough. But many
                  Philanthropy as well as strategy and advocacy.   and support of innovative venture partners.
                                                                                                                       more people don’t have much. SVA                   ‘You’re aiming to improve the lives of the
                  He has over 15 years’ experience working in      Previously, Este was a member of the SVA                                                                same cohort of people you’re essentially
                  the private and for purpose sectors, spanning    Consulting team. Prior to joining SVA, Este         is a place where I can use the skills I
                                                                                                                       have from the corporate sector, to try              working for in government, just through
                  diverse roles from global senior management      was a lawyer practicing in financial services at
                  to field operations. His prior experience has    top-tier law firms, before moving to the public     and help out.                                       different mechanisms.’
                  included roles with international development    sector, where she advised the public, private,
                  organisation TechnoServe, and with Bain          start-up and non-profit sectors on the design      ‘What really sticks out is how joyous it is
                  & Company.                                       and implementation of new data projects             when you’re working with people that
                                                                   and initiatives.                                    generally have the same set of beliefs or
                 ‘(Deciding to work at SVA) was about
If I’m going      finding an organisation and a platform           ‘I realised, if I’m going to spend my time          values as you.’
to spend my       that I can work with, or through, to              doing something, then I should be doing
                  maximise the impact I can have.                   something that makes our country a
time doing                                                          better, fairer place to live.
something,       ‘I had a very high bar. I did a lot of due
                  diligence. Talking to networks, people           ‘SVA had a really great reputation, and
then I should
                  I’d worked with before. The organisation          it also looked like an organisation
be doing                                                            where I could take my skills from both
                  had to have the potential to move the
something         dial on a whole set of barriers facing            the business and the public sector to
that makes        people doing it tough.                            building a better Australia.
our country a    ‘This place really does offer that                ‘And more specifically somewhere
better, fairer    opportunity. At the most basic level              that looks to address the root causes of
place to live     it’s contributing to a better Australia.’         the problem, rather than picking up the
                                                                    pieces after things go wrong.’

30                Social Ventures Australia                                                                           Annual Review 2016-2017                                                                                           31
Meet our team                                                                                                            Simon Faivel reflects
                                                                                                                         on 10 years at SVA

                    Nathan Sowell                                       Hannah Bryant                                    ‘This is my tribe.’
                    Nathan is a manager in SVA’s Impact Investing       Hannah is an Associate Consultant with
                    team, focused on SVA’s social impact funds. Prior   Social Ventures Australia and has six years
                                                                                                                         That's the first thing that springs to mind when SVA Consulting
                    to SVA, Nathan worked at KPMG in the United         of experience working in the government          Director Simon Faivel reflects upon his time at SVA.
                    States and Australia across the Deal Advisory       and social sectors. Prior to joining SVA,
                    and Business Innovation teams.                      Hannah worked at Reconciliation Australia,       Ten years ago, just as the first iPhone was being    ‘I hope I’ve been able to continue to work on
                                                                        the Department of Employment and the             released and John Howard's term as Prime              making a positive impact on whoever I partner
                    ‘I had worked in the corporate world,               Department of Prime Minister and Cabinet.        Minister was coming to an end, Faivel was sitting     with and work with,’ he says.
                     on very interesting things, but they               Hannah is also a passionate educator and         in an office in Collingwood, sipping a cup of
                                                                                                                                                                              ‘What I’ve been able to work on and influence
                     weren’t reaching their potential because           has spent a number of years teaching in both     coffee on his first day at SVA.
                                                                                                                                                                               over my 10 years has continued to be significant.’
                                                                        mainstream and alternative education programs.
                     people weren’t focused on impact,                                                                   ’I vividly remember those first couple of days.
                                                                                                                                                                              Like the chance to work with Kanyirninpa
                     they were driven by revenue and                    ‘I’m here because I want to work on               Being surrounded by a group of people with
                                                                                                                                                                              Jukurrpa, which is helping the Martu Indigenous
                     individual incentives.                                                                               ridiculous profiles and experiences and, dare
                                                                         projects I think are really interesting                                                              desert people build sustainable communities.
                                                                                                                          I say, were trying to do something more,’
                    ‘There aren’t many other organisations               and because I believe SVA is making              Faivel says.                                        ‘There’s been so many great projects like that,’
                     where you can combine the rigorous                  a difference.                                                                                         he says.
                                                                                                                         SVA was still relatively young, having been
                     measurement of the corporate sector,               ‘What is really cool is SVA values my            founded five years before in 2002. The
                     with the values of the not-for-profit sector.       diverse skillset quite highly, because I        consulting team, now 40 strong, was only just        ’There's been dramatic change
                                                                                                                         beginning. But its purpose then, as it is now, was
                     It’s that balance between having people             don’t think it is like that elsewhere. It’s     clear – make a positive impact on the lives of        and growth. In terms of what
                     who are driven, ambitious, and switched             part of what separates SVA. Along with          people experiencing disadvantage in Australia.        we do, and how we do things
                     on, but allowing them to be focused on              the way it applies high performance
                     values, that makes SVA different.’
                                                                                                                         ’When I began, I was part of the social impact        and our collective depth of
                                                                         to problems that are important, and              team, and it's taken about four different forms
                                                                         potentially haven’t had that lens                since then, with different types of focus,’
                                                                                                                                                                               understanding. But what’s
                                                                         applied to them.                                 Faivel says.                                         remained consistent throughout
                                                                        ‘SVA’s history, what it’s actually done,         ’So there's been dramatic change and growth.          is the vibe and the spirit of what
                                                                                                                          In terms of what we do, and how we do things
It’s that balance                                                        and what I can see it doing – it’s               and our collective depth of understanding. But
                                                                                                                                                                               we're trying to do.’
between having                                                           exciting to be part of that.’                    what’s remained consistent throughout is the
                                                                                                                          vibe and the spirit of what we're trying to do.’    ‘I’ve probably been involved in over 150 projects
people who                                                                                                                                                                     in my time at SVA. That joy and variety is a big     I’ve probably
                                                                                                                         It's that spirit and purpose, and Faivel's desire     part of what’s kept me here.’
are driven,                                                                                                              to make an impact, that's kept him around for
                                                                                                                                                                                                                                    been involved
ambitious, and                                                                                                           10 years.                                            Faivel is particularly appreciative of the fact SVA   in over 150
                                                                                                                                                                              provided a supportive environment as his own
switched on,                                                                                                             Faivel, who arrived at SVA with a philosophy         family grew. During his time at SVA he’s had          projects in my
but allowing                                                                                                             degree and a background in corporate                 three children, Zivia, Emunah, and Libby, now 8,      time at SVA.
                                                                                                                         consulting with Accenture, says he's been able       5 and 1 years old respectively.
them to be                                                                                                               to maintain his intellectual curiosity thanks to                                                           That joy and
                                                                                                                                                                              ‘It’s a place where you can grow in your work,
focused on                                                                                                               the wide variety of challenges that come across
                                                                                                                                                                               and also grow your family. Of course, my wife,       variety is a big
                                                                                                                         his desk.
values, that                                                                                                                                                                   Ilana, makes this all possible,’ he says.            part of what’s
makes SVA                                                                                                                                                                     ‘That’s pretty special.’                              kept me here
different

32                  Social Ventures Australia                                                                            Annual Review 2016-2017                                                                                                   33
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