CATALOG CONTINUING EDUCATION & PROFESSIONAL DEVELOPMENT COURSES - Corporate, Community & Continuing Education - Delgado Community College
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SPRING 2021 CATALOG CONTINUING EDUCATION & PROFESSIONAL DEVELOPMENT COURSES In-person classes adhere to COVID safety guidelines. Corporate, Community & Continuing Education
Delgado Community College WHAT WE OFFER CONTACT INFORMATION Delgado Community College’s Continuing Education courses are workforce courses that give you the opportunity to enjoy learning at your leisure about topics that hold your interest, enhance your current professional skill set, or even embark on a new career path! Through many of our workforce courses, you can earn the following: NEW - Online instructor-led and hybrid courses | Industry-based certifications | Continuing Education Units, or CEUs, in order to maintain certification / licensure or meet other professional development requirements for your career or area of employment | Certificates of Completion | Corporate / business training | Incument Worker Training Program grants | Small business opportunities CONTACT INFORMATION Delgado Community College - City Park Campus | Building 8, Room 116 - Workforce Student Services Office 615 City Park Avenue, New Orleans, Louisiana 70119 Classes are also offered at: Delgado River City Site, 709 Churchill Parkway, Avondale, LA 70094; Delgado Jefferson Site, 5200 Blair Drive, Metairie, LA 70001; and Delgado Sidney Collier Site, 3727 Louisa Street, New Orleans, LA 70126 Phone: (504) 671-6474 Fax: (504) 671-6349 Email: noncredit@dcc.edu Website: www.dcc.edu/go/continuing-ed OFFICE HOURS Monday - Friday, 8 a.m. to 4:30 p.m. We strongly recommend setting up an appointment before coming to the office. NEW COURSE INFORMATION Check our website at www.dcc.edu/go/continuing-ed for information about new courses coming soon! RECOMMEND A COURSE Have a suggestion for a workforce course you’d like us to offer? Email us at noncredit@dcc.edu. TEACH A COURSE Are you interested in teaching a workforce course at Delgado? Email your resume and a brief bio to noncredit@dcc.eduu. 2 (504) 671-6474 noncredit@dcc.edu
Continuing Education Spring 2021 Catalog COVID-19 SAFETY Please know that Delgado Community College is operating according to federal and state guidelines and adhering TABLE OF CONTENTS to recommendations from the CDC. We have also developed our own phased approach to reopening based on the state’s reopening decisions and outcomes. For more information, please visit www.dcc.edu/go/covid. TABLE OF CONTENTS Payments & Refunds 4 Private Investigating 11 2D Graphics 5 Skilled Crafts 12 Automotive 5 Writing & Publishing 13 Business 6 Online Courses 14 Computer & Office Skills 6 WIOA Funded Online Courses 16 Food & Beverage 7 Incumbent Worker Training 17 Forensics 7 Youth Camps 18 Healthcare 8 Health Coach Training 20 History 8 Career Development Workshops Hospitality & Tourism 8 & Computer Training 21 Information & Technology 9 Y.O.S.T. 22 Languages & Patriot Clips 23 Communication 10 Workforce Development Overview 24 Notary 11 Contact List 26 Photography 11 Course Registration Form 27 HOW TO REGISTER Register for a course in two easy ways: Students are encouraged to register no later than five days before class starts. 1. Register online and pay at www.dcc.edu/go/continuing-ed. 2. Register and pay in person at: FINANCIAL AID IS AVAILABLE! • Sallie Mae Delgado Community College • Gulf Coast Bank & Trust Company Workforce Student Services Office • Workforce Innovation and Opportunity Act (WIOA) Building 8, Room 116 City Park Campus 615 City Park Avenue New Orleans, LA 70119 CONNECT WITH US 3 www.dcc.edu/go/continuing-ed
Delgado Community College PAYMENTS & REFUNDS PAYMENTS & REFUNDS Continuing Education & Professional Development Courses Online registration requires immediate payment via credit card. All other fees are payable by check, money order, or cash to the Bursar’s Office. Once your registration form has been processed, you will receive payment instructions via email. Refund Guidelines for Students A. Once registered, the student must pay tuition. Registration is not guaranteed until tuition has been paid, particularly for high-demand classes. B. A 100 percent refund will be granted if the student drops the class at least five business days before the start date. The term “refund” includes voiding invoices for unpaid balances. Drop requests must be submitted in writing to the appropriate department. Emailed requests are acceptable at noncredit@dcc.edu. C. Any type of refund may require up to approximately six weeks for processing. The College is a state agency, and therefore, all refunds must be substantiated in writing and are subject to review by the State of Louisiana Office of the Legislative Auditor. D. Nonattendance does not constitute dropping a class. If the student does not submit a drop request, he or she will be billed for the class even if he or she has not attended. E. No drop requests and associated refunds will be granted after the five-day drop period has passed. • Exceptions might be granted on a case-by-case basis in the event of certain documentable emergencies. A refund request must be submitted in writing within 30 days of the course end date to the appropriate department along with documentation of the emergency. • Transfer to another course is determined on a case-by-case basis and must be done five business days before the class begins. • A Refund Request Committee, comprised of appointed representatives of Workforce Development (usually department heads or their designees), will evaluate the requests on a monthly basis. Decisions of this committee shall be considered final and not eligible for appeal. F. A 100 percent refund is automatically processed if a class is cancelled by Delgado Community College. • Students will be notified when a class is cancelled by the College before the scheduled starting date. All efforts will be made to provide notice of cancellation at least three business days before the start date of the course. • A written request from the student is not required to process a refund in this instance. Payment Guidelines for Students A. Failure to pay any balance in full by the end date of a class may result in the account being placed with a collection agency. Students are responsible for all collection and/or legal fees associated with accounts placed with collection. Holds that restrict registration, release of grades, results, and/or certificates of completion may be placed on accounts with a balance remaining after the class had ended. B. Students are assessed a fee for all returned checks and/or credit card chargebacks due to insufficient funds, unauthorized use, cancelled card, or fraud. The fee is $25 for five percent of the amount of the returned check/credit card chargeback, whichever is greater. Only in the case of a bank or card issuer error will the returned check/credit card chargeback penalties be removed. After the College has exhausted its attempts to notify the student, failure to pay the returned check or credit card chargeback and additional charges may subject the student to an administrative withdrawal from classes and his or her account may be submitted to a collection agency. Student Loans Sally Mae is offering the Smart Option Student Loan to students seeking financial aid for certification / license programs. Interest rates will vary. The direct assistance number is 1-877-279-7172. Gulf Coast Bank & Trust Company (GCB) has simplified tuition management by offering a comprehensive array of products and services. Managing your payment plan is easy and convenient using our online tuition management system. GCB’s highly experienced tuition lenders are dedicated to providing tuition financing solutions that will meet your needs. To find out more, please call (504) 544-6370 or 1-855-335- 2068 toll free. The Workforce Innovation and Opportunity Act (WIOA) will fund programs that connect and assist job seekers with training, support, and education services so that they can find and maintain employment. Services funded by WIOA will be available to job seekers of all ages, including the chronically unemployed, the disabled, displaced workers, and opportunity youth, who are 16 to 24 year olds who are neither employed nor in school. Orleans Parish residents call (504) 658-4500 and Jefferson Parish residents call (504) 227-1283. 4 (504) 671-6474 noncredit@dcc.edu
Continuing Education Spring 2021 Catalog ••• Portfolio - ISBN: 978-1-946396-34-1. Please note that this course does not go through the entire textbook. 2D GRAPHICS, AUTOMOTIVE Required supplies: Students must bring a USB drive to save their 2D GRAPHICS work. Software version taught: Creative Cloud 2017 (Mac OS) Total contact hours: 30 / 3.0 CEUs / Certificate of Completion Tuition: $299 Adobe InDesign Please check our website for class updates. Learn to format text properly, create vector graphics with InDesign’s drawing tools, and import images from external files, all within file dimensions appropriate for commercial printing; manipulate images Adobe Photoshop: Advanced and text to create unique, eye-catching, colorful effects for cohesive Learn to use valuable timesavers such as libraries, styles, actions, designs; and use file templates, master layouts, and text-formatting and batch processing to streamline workflow; prepare images for styles to dramatically improve workflow efficiency. Also learn to web publication by adding animations and defining image slices; thread lengthy text stories across multiple pages, using InDesign’s and save files with appropriate settings and formats for a variety of utilities to control formatting and pagination; define appropriate print and digital distribution methods. settings for folding documents; and use conditional text and layers Required textbook: Adobe Photoshop CC 2020: The Professional to develop customized versions of a document. Portfolio - ISBN: 978-1-946396-34-1. Please note that this course Required textbook: Adobe InDesign CC 2020: The Professional does not go through the entire textbook. Portfolio - ISBN: 978-1-946396-38-9. Please note that this course Required supplies: Students must bring a USB drive to save their does not go through the entire textbook. work. Required supplies: Students must bring a USB drive to save their Software version taught: Creative Cloud (Mac OS) work. Total contact hours: 15 / 1.5 CEUs / Certificate of Completion Software version taught: Creative Cloud (Mac OS) Tuition: $149 Total contact hours: 30 / 3.0 CEUs / Certificate of Completion Please check our website for class updates. Tuition: $299 Please check our website for class updates. Adobe Photoshop Elements 101 Get a basic introduction to the tools available in Adobe Photoshop Adobe InDesign: Advanced Elements, a lower-cost alternative software to Adobe Photoshop that Learn to incorporate the same content elements in a series of has easy-to-use editing options for every user level to make digital related layouts with XML, a powerful content-repurposing tool, how photographs look their best. to automate the formatting of lengthy, multi-chapter documents to Software version taught: Photoshop Elements 12 (Windows) guarantee consistency, and to build associated tables of contents Total contact hours: 15 / 1.5 CEUs / Certificate of Completion and indexes. Tuition: $129 Required textbook: Adobe InDesign CC 2020: The Professional Dates: 6 p.m. - 9 p.m., City Park Campus, Building 8, Room 109 Portfolio - ISBN: 978-1-946396-38-9. Please note that this course • Session 1: Thursdays, 1-21-2021 - 2-18-2021 does not go through the entire textbook. • Session 2: Wednesdays, 4-7-2021 - 5-5-2021 Required supplies: Students must bring a USB drive to save their Instructor: Donald Crais work. Software version taught: Creative Cloud (Mac OS) Total contact hours: 15 / 1.5 CEUs / Certificate of Completion Tuition: $149 ••• Please check our website for class updates. AUTOMOTIVE Adobe Photoshop Learn to define appropriate resolution and compression settings You “Auto” Know for a variety of distribution purposes; select specific photographic This course is an interactive and fun way to learn about basic elements and separate them from their backgrounds with a variety vehicle maintenance. Students will be able to prolong the life of their of different tools and techniques; and composite raster images, vehicles (and save money). The course will help you understand vector objects, and text elements to create unified, finished your owner’s manual, how to change a tire, boost a battery, check documents. Also learn to use Photoshop’s powerful controls for fluid levels, know how to speak with a mechanic, and what to do in correcting colors, adjusting lighting, and repairing other types of an emergency. Students will be allowed to bring their vehicles for visual damage in your images; and create unique artistic effects training purposes and demonstrations. using many of Photoshop’s filters, adjustments, brushes, and 3D Required supplies: Students are advised to wear comfortable tools. clothing that they don’t mind getting dirty. Students should wear Required textbook: Adobe Photoshop CC 2020: The Professional closed-toed shoes and must be a minimum of 16 years old. 5 www.dcc.edu/go/continuing-ed
Delgado Community College Optional supplies: Vehicle owner’s manual(s), safety glasses, and/ your follower base and how to use social media to drive sales. By BUSINESS, COMPUTER SKILLS or mechanical gloves the end of the course, you will develop and execute a social media Total contact hours: 16 / Certificate of Completion campaign tailored to your target audience and track your progress Tuition: $125 with business tools. Please check our website for class updates. Required supplies: Laptop and smartphone with app download capabilities ••• Total contact hours: 24 / 2.4 CEUs / Certificate of Completion Tuition: $159 Please check our website for class updates. BUSINESS ••• The Art of Grant Writing 101 Do you love writing and building rewarding, long-lasting relationships? Do you have a passion for a cause? As a grant writer, COMPUTER & you can help nonprofit organizations, schools, religious institutions, and research organizations acquire the funds they need to operate and to thrive. In our Art of Grant Writing class, you will learn how to OFFICE SKILLS gain a new knowledge of the grant writing process and be able to research, plan and write a grant for any organization. This course Microsoft Excel will help you gain a new skill to advance in your career or start a Using Office 2019/365, learn how to navigate the worksheet, format new one! Students will learn how and where to look for potential cells, perform calculations using formulas and functions, create funders who are a good match for their organization, how to charts, and use financial functions and “what-if” analysis. Manage network and develop true partnerships with a variety of funders, multiple worksheets and organize large amounts of data. Work with how to organize a successful grant writing campaign, and how to PivotTables and PivotCharts, 3-D references and macros, inspect compile a complete proposal package. and protect your workbook, and much more. Students should Required supplies: USB drive and 2-inch binder have basic knowledge of computers such as using the mouse and Total contact hours: 24 / 2.4 CEUs / Certificate of Completion keyboard, plus a basic understanding of Windows before taking this Tuition: $259 course. Dates: Tuesdays, 1/27/2021 - 3/17/2021, 6 p.m. – 9 p.m., City Park Required supplies: Students must bring a USB drive to save their Campus, Building 8, Room 114 work. Textbook required; must purchase separately. Instructor: LaVerne Toombs Total contact hours: 36 / 3.6 CEUs / Certificate of Completion Tuition: $299 Dates: Tuesdays, 2/9/2021 - 5/4/2021, 6 p.m. – 9 p.m., City Park The Essentials of Powerful and Effective Campus, Building 8, Room 106 Leadership Instructor: Joy Alexander Becoming an effective and powerful leader in today’s climate involves one’s ability to maintain effective executive presence, lead Microsoft Outlook and mentor individuals, and effectively manage a team. The focus of Outlook is the Microsoft program that is your personal information this course is to explore each of these leadership areas and provide manager that you will use on your computer or mobile device You the tools to apply them in professional settings. Each module is can send emails with files or pictures attached. It is your personal designed to assist participants with developing and honing their address book to keep track of your contacts. You will learn how to leadership style. By the end of the course, participants will be able set up contact groups for sending emails to multiple people at the to articulate and execute their cultivated leadership style and obtain same time. In addition, you will learn how to set up your calendar tools to improve their leadership impact. to keep track of meetings and personal appointments. You will use Total contact hours: 24 / 2.4 CEUs / Certificate of Completion notes, tasks, the To-Do bar, and the Folder list to integrate Outlook Tuition: $159 with other Office applications, such as using your contacts for a Please check our website for class updates. mail merge in Word. Students should have basic knowledge of computers and a basic understanding of Windows. Total contact hours: 18 / 1.8 CEUs / Certificate of Completion Social Media for Start Ups Tuition: $199 Attracting new customers and engaging existing customers are Dates: Wednesdays, 4/16/2021 - 4/20/2021, 6 p.m. – 9 p.m., City Park the biggest challenges for business owners. Social Media platforms Campus, Building 8, Room 106 provides an opportunity to put your company in the forefront of Instructor: Joy Alexander your target audience. Yet, simply having a social media account is not enough. In this course, you will learn how to effectively increase 6 (504) 671-6474 noncredit@dcc.edu
Continuing Education Spring 2021 Catalog QuickBooks Online Wine Appreciation This course is designed for the beginning or intermediate user While learning about the romance and legends of QuickBooks Online Essentials. The purpose of this course is to of world-famous wines, you will learn to select, teach you how to successfully navigate and use QuickBooks Online discuss, store, and appreciate both imported and FOOD & BEVERAGE Essentials as your business’ accounting software. This course domestic fine wines. In the last two class meetings, covers basic concepts of QuickBooks as well as fundamental you will participate in blind tasting, rating, and accounting concepts with a hands-on, skills-based approach and scoring famous wines from various regions. in-class tutorials that use sample cases and scenarios. No previous Age restrictions: Students must be at least 21 years accounting experience is required for this course, as it focuses on of age and will be requested to provide documentation. the QuickBooks software and not on accounting principles. Required supplies: Students should bring their own food and a Required textbook: QuickBooks Online, ISBN-13: 978-1-64061-219-8. bottle of water to each class. Required supplies: Students should bring a USB drive to save their Total contact hours: 16 / Certificate of Completion work. Tuition: $159 Total Contact Hours: 21 / 2.1 CEUs / Certificate of Completion Other fees: $50 for supplies, payable to the instructor the first night Tuition: $275 of class. Payment must be made via cash or money order only; a After successful completion of the course, students are elibigle to receipt will be provided. site for the Microsoft Certification Exam for an additional cost. City Park Campus, Building 8, Room 105 Please check our website for class updates. Instructor: Peter Patti Please check our website for class updates. ••• ••• FOOD & FORENSICS BEVERAGE NEW! Fingerprinting Workshop This workshop will be an overview of forensic fingerprinting Food Safety and Sanitation Certification techniques. In this course you will learn how to evaluate & find In this course, food service professionals will learn procedures for fingerprints (sometimes handprints and footprints) as part of an handling utensils and equipment, self-surveillance, food protection, investigation in a crime. prevention of foodborne diseases, best practices for personal Total contact hours: 20 hygiene and habits, plus cleaning, sanitizing, and pest control. The Tuition: $349 ServSafe Food Protection Manager Certification Exam, sponsored by Required supplies: Students are required to purchase their own the National Restaurant Association (NRA), will be given at the end PPE: Lab coat, safety glasses, and respirator. Amazon purchase link of class. to be provided. Required textbook: ServSafe Manager with Exam Answer Sheet Hybrid lecture and assignments online. Class limit: 5 - 12 students. (7th Edition) by the National Restaurant Association, ISBN: Instructor: Charlene Shunick 9780134812335. Students must read the required textbook and Please check our website for class updates. complete the assignments before class begins. The textbook and answer sheet can be purchased together or separately from the Delgado bookstore. The answer sheet is required to take the exam, NEW! Skeletal Analysis Workshop as well as a government-issued photo ID (e.g., driver’s license, This workshop will be an overview of forensic skeletal analysis. passport, etc.) Learn the the gross anatomy of the adult human skeleton and Total contact hours: 8 / IBC awarded after passing certification various methods used to estimate the sex (gender), age, height exam (stature), and ancestral background (ethnicity) of someone. The Tuition: $135 course concludes with species differences and finish with a full Dates: Offered once per month on Thursday, 8:30 a.m. - 5:30 p.m. with profile of human skeletal remains and models. 1-hour break, City Park Campus, Building 8, Room 113 Total contact hours: 20 • Section 1: 1/14/2021 Tuition: $349 • Section 2: 2/11/2021 Required supplies: Students are required to purchase their own • Section 3: 3/11/2021 PPE: Lab coat, safety glasses, and respirator. Amazon purchase link • Section 4: 4/8/2021 to be provided. • Section 5: 5/20/2021 Hybrid lecture and assignments online. Class limit: 4 - 12 students. • Section 6: 6/17/2021 Instructor: Charlene Shunick Instructor: Barry Blue Please check our website for class updates. 7 www.dcc.edu/go/continuing-ed
FORENSICS, HEALTHCARE, HISTORY Delgado Community College NEW! Serology Analysis Workshop This workshop will be an overview of what serology is and how it is used in forensic investigation outside of DNA analysis. Learn about ••• the most commonly recovered bodily fluids and what they contain as well as the most common presumptive and confirmatory tests used to identify these fluids, how they work, and how to use each of HISTORY them. Total contact hours: 20 The French Quarter The French Quarter has a life of its own and everyone who loves Tuition: $649 New Orleans is a part of it. We’ll explore streets and gardens, Required supplies: Students are required to purchase their own churches and cemeteries, courtyards and patios, balconies and PPE: Lab coat, safety glasses, and respirator. Amazon purchase link galleries; we’ll meet artists and poets, enslaved Africans and to be provided. indentured servants, buyers and sellers, nuns and strippers. We’ll Hybrid lecture and assignments online. Class limit: 4 - 12 students find out that many cultures created who we are-we’ll hear their Instructor: Charlene Shunick music and taste their food; we’ll learn about the walls that protected Please check our website for class updates. the people and colors that killed them. Students will enjoy a field ••• trip on a tour of the Quarter, where we will visit two spectacular museums and have lunch* as we share our own memories of this magical world treasure. HEALTHCARE *Price of food and beverage not included. Date TBA. Total contact hours: 20 / Certificate of Completion Tuition: $249 Dates: Thursdays, 2/4/2021 - 3/25/2021, 6 p.m. – 8 p.m., City Park Please check our website for class updates. Campus, Building 8, Room 108 (1 off campus field trip - TBA) No class 2/15/2021 WIOA FUNDED! Clinical Medical Assistant Instructor: Randy Bibb An instructional program that prepares individuals to support Course is available online. physicians by providing assistance during patient examinations treatment administration and monitoring by keeping patient and related health record information and by performing a wide range of practice-related duties. ••• Tuition: $2,830 Books, uniforms, tools and certification exam not included. Contact: Erin Rogers eroger@dcc.edu HOSPITALITY & Health Coach Training TOURISM Become a health coach through this training course! The training is six months for entry-level students, three months for advanced Career Pathways in Hospitality & Tourism students w/significant healthcare training/ experience/license, and This course is a comprehensive training program that provides a comprised of day/evening/online courses. Students are required to general overview of both the hospitality and tourism industries in complete a three-hour per week externship. Students must have a the New Orleans market, including: high school diploma/GED to be eligible for this course. Scholarships • experiential learning opportunities are available. Health Coach Training is pathway to obtaining a Health • direct exposure to careers via job shadowing, hotel tours and Navigator associate degree. Students who have at least an associate presentations from guest speakers in leadership role in local hotels degree are eligible to take the National Board of Medical Examiners • city tours of local tourist attractions Board Certification Exam. Students will receive industry-based The training also includes opportunities to develop and refine credentials and a certificate of completion. soft skills, technical skills, customer service, resume writing, Contact: Dana Smith dsmith@dcc.edu and interview skills. Students explore the recommended career 100% Online Course pathways, as well as, the various entry-level employment opportunities within the Hospitality and Tourism industry. Career pathway targets include front desk agents, housekeeping room attendants, restaurant server/hostess/bartender, engineering/ maintenance, culinary arts (entry level), reservations, and uniform services. Industry-Based Certification from the American Hotel and Lodging Association Contact: Erin Rogers eroger@dcc.edu 8 (504) 671-6474 noncredit@dcc.edu
Continuing Education Spring 2021 Catalog Professional Tour Guiding 1 Campus, Building 8, Room 108 (1 off campus field trip – TBD) INFORMATION TECHNOLOGY This course is designed to train and prepare students to become Instructor: Randy Bibb HOSPITALITY & TOURISM, New Orleans tour guides. It is also a great way to gain skills in the No class during Mardi Gras break 2/16/2021 hospitality industry as well as knowledge of the city of New Orleans. Course is available online. Students participate in eleven (11) classroom sessions and three (3) field trips, plus the opportunity to take the New Orleans Tour Guide Permit exam the last night of class, which is granted through the New Orleans Taxicab & For Hire Bureau. The field trips consist of ••• guided tours valued at more than $200, and the classroom sessions consist of instructor lectures, student presentations, and guest speakers. Previous guest speakers have included representatives INFORMATION & from the Tour Guides Association of Greater New Orleans, the New Orleans Convention and Visitors Bureau, the Lake Pontchartrain Basin Foundation, Stephen Ambrose Historical Tours, Gray Line TECHNOLOGY Tours, New Orleans Tours, City Sightseeing New Orleans, and New Check www.dcc.edu/go/it or email techpathwayswd@dcc.edu Orleans Music Tours. for class updates. Recommended reading: The Beautiful Crescent: A History of New Orleans by Joan Garvey and Mary Lou Widmer, published by Pelican WIOA FUNDED! CCNA (Cisco Training) Publishing, ISBN-13: 978-1455617425 The Cisco CCNA course provides the foundational understanding Total contact hours: 50 / IBC awarded upon passing Tour Guide of network Layers 1–3 that are applicable to core routing and Permit Exam switching. You will learn the skills needed to install, configure, Tuition: $399 (includes tour of three plantations!) operate, and troubleshoot a small enterprise network. Students will Other fees: $10 for student booklet, given out the first night of class demonstrate their understanding of the interactions and network Permit information: On the last night of class, students can take the functions of firewalls, wireless controllers and access points, exam for the Tour Guide Permit, which is granted through the New along with IPv6 and basic network security. Students will gain Orleans Taxicab & For Hire Bureau. Students who wish to pursue the an understanding of Quality of Service (QoS) elements and their New Orleans Tour Guide Permit must pay a $50 application fee, as applicability, how virtualized and cloud services will interact and well as fees associated with a criminal background check. (These impact enterprise networks, along with an overview of network fees are not collected by nor associated with Delgado.) Further programmability and the related controller types and tools that are information about the permitting process can be found on the City of available to support software-defined network architectures. New Orleans website. Dates: Mondays, 1/25/2021 - 5/3/2021, 6 p.m. - 9 p.m., City Park WIOA FUNDED! CompTia A+ Training (Cisco Campus, Building 8, Room 108 (3 off campus field trips - TBA) Instructor: Randy Bibb Training) Course is available online. The CompTia A+ training provides foundational IT skills across a variety of devices and operating systems. It is the preferred qualifying credential for technical support and IT operational Professional Tour Guiding 2: Diversifying Your roles. Learn the competency of entry-level PC computer service Capabilities professionals in installing, maintaining, customizing, and operating For licensed tour guides and for those considering becoming a personal computers. Licensed Tour Guide, this course teaches various types of tours, including cemetery tours, swamp tours, culinary tours, cocktail tours WIOA FUNDED! CompTia Network+ Training (Cisco as well as folklore tours such as ghosts, voodoo, pirates, etc. Students will enjoy guest speakers addressing various topics and Training) answering questions, as well as a field trip, to learn how to research The CompTia Network+ learn the skills to design, configure, manage, information, where to find resources and how to distinguish fact and troubleshoot wired and wireless networks. Students gain from fiction. The history of tourism in New Orleans will be discussed understanding of various aspects of networking technologies, along with the importance of sustainable tourism co-existing with including TCP/IP and the OSI model. It also tests knowledge of historic and fragile neighborhoods. network components and where they function in association with This course is an excellent introduction to those interested in the OSI model, network cabling, network security, and network pursuing a career in tourism, for established tour guides as a troubleshooting. refresher, or as a guide to learning different types of tours and for those who are curious. Cybersecurity Total contact hours: 16 / Certificate of Completion The cybersecurity training is designed to provide cutting edge Tuition: $195 workforce training to support the increasing demand for information Dates: Tuesdays, 1/19/2021 - 3/16/2021, 6 p.m. – 8 p.m., City Park technology (IT) specialists who work to protect computer networks 9 www.dcc.edu/go/continuing-ed
Delgado Community College from malware and cyberattacks. Participants who successfully the maximum business value at scale. SAFe 5 Scrum Master (SSM) INFORMATION & TECHNOLOGY complete the program will receive an industry-based credential, certification signifies that people are prepared to perform the role enabling them to enter entry-level positions. of Scrum Master in a SAFe environment, increasing their value to teams and organizations that are implementing SAFe. WIOA FUNDED! Fiber Optic Network Designer For course information or current course offerings visit Delgado will train students as fiber optic network designers using a www.dcc.edu/go/it or email techpathwayswd@dcc.edu. curriculum designed by business and industry. A second objective being to bridge knowledge gaps, expose students to common SAFe® Product Owner/Product Manager computer programs, and improve technological and digital literacy. Delivering value through effective Program Increment execution Additionally, this course is also geared toward concepts found in with Certified SAFe® Product Owner / Product Manager the ETA certification and prepares students for an industry-based Develop the skillsets needed to guide the delivery of value in a Lean credential. This course covers important topics and concepts for the enterprise by becoming a SAFe® 5 Product Owner/Product Manager ETA Telecommunications certification. (POPM). During this two-day course, attendees gain an in-depth understanding of how to effectively perform their role in the Agile AWS Cloud Foundations Release Train (ART) as it delivers value through Program Increments. The AWS Certified Cloud Foundations course is intended for Attendees explore how to apply Lean thinking to decompose Epics individuals looking to build and validate overall understanding of the into Features and Stories, refine Features and Stories, manage AWS Cloud and useful for individuals in technical, managerial, sales, Program and Team backlogs, and to plan and execute Iterations and purchasing, or financial roles who work with the AWS Cloud. Program Increments. Attendees also discover how the Continuous For course information or current course offerings visit Delivery Pipeline and DevOps culture contribute to the relentless www.dcc.edu/go/it or email techpathwayswd@dcc.edu. improvement of the ART. For course information or current course offerings visit www.dcc.edu/go/it or email techpathwayswd@dcc.edu. Agile SAFe for Teams Training Establishing Team Agility for Agile Release Trains with Certified SAFe® Practitioner Build the skills needed to become a high-performing team member ••• of an Agile Release Train (ART)—and learn how to collaborate effectively with other teams—by becoming a SAFe® 5 Practitioner. During this two-day course, gain an in-depth understanding of LANGUAGES & the ART, how it delivers value, and what you can do to effectively perform your role using Scrum, Kanban, and XP. Learn how to write stories and break down features, plan and execute iterations, COMMUNICATION and plan Program Increments. Finally, learn about the continuous Please check our website for class updates. delivery pipeline and DevOps culture, how to effectively integrate with other teams in the program, and what it takes to continuously improve the train. Spanish Learn the fundamentals of the Spanish language for non-Spanish For course information or current course offerings visit speakers. Speaking and conversational skills are emphasized for www.dcc.edu/go/it or email techpathwayswd@dcc.edu. everyday communication, including pronunciation, intonation, rhythm, and repetitive expression. As the course progresses, there SAFe® Scrum Master Course will be an emphasis on receptive and expressive conversational Applying the Scrum Master role within a SAFe® enterprise skills. You will learn to apply and improve your expressive skills with Certified SAFe® Scrum Master through conversation practice in real situations. In this course, attendees gain an understanding of the role of Required textbook: Curso Primero: Workbook for a First Course a Scrum Master in a SAFe enterprise. Unlike traditional Scrum in Spanish by Marvin Wasserman, ISBN 1567654762, published by Master training that focuses on the fundamentals of team-level Amsco Scrum, the SAFe Scrum Master course explores the role of the Optional textbooks: 501 Spanish Verbs by Christopher Kendris, Scrum Master in the context of the entire enterprise, and prepares published by Barron’s; any Spanish/English dictionary attendees to successfully plan and execute the Program Increment Total contact hours: 36 / 3.6 CEUs / Certificate of Completion (PI), the primary enabler of alignment throughout all levels of a SAFe organization. This includes learning the key components of Agile at scale development, how Scrum is facilitated throughout Improve Your Public Speaking the enterprise, and how to execute Iteration Planning. Attendees When it comes to public speaking and storytelling, two things stand discover how to build high performing Agile teams by becoming a out: everyone has a story to share and delivering a speech can be servant leader and coach, and how to coach those teams to deliver intimidating. You will learn how to become a more confident public 10 (504) 671-6474 noncredit@dcc.edu
Continuing Education Spring 2021 Catalog LANGUAGES & COMMUNICATION, speaker while developing your unique story that makes your talk modes, metering modes, shooting drives, exposure compensation memorable and engaging. Topics will include the fundamentals with the intent of controlling light, and capturing improved images. of public speaking, developing your story and message, speech Shooting assignments – in class and at home – are part of the NOTARY, PHOTOGRAPHY structure, crafting and rehearsing your talk, verbal and nonverbal growth process. This course will have a limited number of students communication, and connecting with audiences. During the final in order to allow better interaction and individualized attention. class, you will take to the stage and deliver your talk that will be Prerequisite: No prior photography experience needed, but basic recorded on video before an audience. computer skills are helpful. Required supplies: Students must bring a minimum 32 GB USB Required equipment: DLSR camera, its manual, blank camera drive to save video recordings, and a 2-inch 3-ring binder for storage card, and access to a computer outside of class with handouts. Internet capabilities. “Point and shoot” and hybrid cameras are not Total contact hours: 30 / Certificate of Completion appropriate for this class. Total contact hours: 18 / Certificate of Completion ••• Tuition: $189 Dates: 6 p.m. - 9 p.m., City Park Campus, Building 8, Room 108 • Session 1: Wednesdays, 1/6/2021 - 2/10/2021 NOTARY • Session 2: Wednesdays, 5/12/2021 - 6/16/2021 Instructor: Donald Crais WIOA FUNDED! Notary Public Preparatory Photography 2: Composition and Design This course provides preparation for Louisiana’s state notary exam. Improve your photography skills with an introduction to the rules In addition to exam preparation, course topics also include the of composition and the elements of design. Lectures, shooting Louisiana court system and the Notary Public’s role within that assignments – in class and at home – and image critiques will help system. Class discussions will focus on mortgages, conveyances, students develop photography capabilities and style. leases, contracts, legal descriptions, successions, wills, trusts, Prerequisite: Photography 1 and the student must know how to and community property regime. Please note that successful use his or her DSLR camera. Camera instruction is not part of this preparation for the exam will require extensive reading outside of course. the classroom. Pursuant to Act 423 of the 2006 Regular Louisiana Required equipment: DLSR camera, its manual, blank camera Legislative Session the Notary Examination will be administered by storage card, and access to a computer outside of class with the Secretary of State on the first Saturday in June and December. Internet capabilities. “Point and shoot” and hybrid cameras are not Prerequisite: It is highly recommended that students take the appropriate for this class. Notary Exam Pre-Assessment before taking this class. The pre- Total contact hours: 18 / Certificate of Completion assessment is mandatory before taking the exam through the Tuition: $189 Secretary of State. Complete information about the pre-assessment, Dates: 6 p.m. - 9 p.m., City Park Campus, Building 8, Room 108 the exam, and related requirements can be found on the Louisiana • Session 1: Wednesdays, 2/24/2021 - 3/31/2021 Secretary of State website. • Session 2: Wednesdays, 6/23/2021 - 7/28/2021 Required textbook: The Fundamentals of Louisiana Notarial Law and Instructor: Donald Crais ••• Practice exam study guide, available from the Louisiana Secretary of State website. Total contact hours: 48 / IBC awarded after passing notary exam PRIVATE Tuition: $599 Eligible for WIOA funding. Dates: Tuesdays, 2/2/2021 - 5/25/2021, 6 p.m. - 9 p.m., City Park INVESTIGATING Campus, Building 8, Room 114 Instructor: Kara Williams No class 2/16/2021 Course is available online. Private Investigator Preparatory ••• This intensive course teaches students basic investigatory skills and discovery techniques. Topics include state/federal investigator PHOTOGRAPHY laws, undercover investigation, surveillance techniques, interview/ statement methods, court record checks, subpoena procedures, computer database research, video/still photography techniques, locating witnesses and missing persons, and testifying techniques. Photography 1: Camera Introduction This course also prepares students to take the State Private Learn the basic functions of a digital single-lens reflex (DSLR) Investigator Exam that is required to apply for a private investigator camera, such as aperture or f/stop, shutter speeds, ISO, focusing license in Louisiana. The exam is given on the last day of class 11 www.dcc.edu/go/continuing-ed
Delgado Community College at 1:30 p.m. Visit the Louisiana State Board of Private Investigator Basic Rigging, Basic Communication Skills, Basic Employability Examiners website at www.lsbpie.com. Skills, and Materials Handling. Also included is an introductory PRIVATE INVESTIGATING, Age restrictions: Students must be at least 18 years old, and workshop to high-wage/high-demand craft-skill careers. provide documentation via government-issued photo identification. Required textbook: The cost of the required textbook for this course Skilled Craft Training - Core Plus SKILLED CRAFTS The NCCER Core Curriculum course covers the basic principles and is included in the tuition, and will be distributed by the instructor on skills of working in the construction industry. Key content includes: the first day of class. Basic Safety, Introduction to Construction Math, Introduction to Total contact hours: 40 / IBC awarded upon passing of Louisiana Hand Tools, Introduction to Power Tools, Construction Drawings, State Private Investigation Exam Basic Rigging, Basic Communication Skills, Basic Employability Tuition: $375 Skills, and Materials Handling. Also included is an introductory Other fees: $50 exam fee, collected on date of exam; check or workshop to high-wage/high-demand craft-skill careers. This money order only, made out to Louisiana State Board of Private course also includeds OSHA 10 training. Investigator Examiners or LSPBIE Dates: Monday - Friday, 8 a.m. - 5 p.m. with 1-hour break, City Park Campus, Building 8, Room 113 Skilled Craft Training Electrical • Section 1: 3/22/2021 - 3/26/2021 This curriculum trains individuals in NCCER Core, OSHA 10, and • Section 2: 5/24/2021 - 5/28/2021 Electrical level 1. The program challenges students to master Instructors: Henry Bennett and Charlene Mora specific skill related competencies set forth by the National Center for Construction Education and Research (NCCER), as well as our ••• Electrical Advisory Committee which consists of business and industry representatives from the Southeast Louisiana region. The electrical program introduces students to all aspects of SKILLED CRAFTS entry and intermediate level and safety requirements relating to residential, light industrial and light commercial electrical applications to enable them to enter into the electrical field as electrical apprentices. After successful completion of this program, All Skilled Crafts trainings are WIOA FUNDED! the student will have achieved the skills designated by the National Contact Patricia Marshall at pmarsh@dcc.edu for class updates. Center for Construction Education and Research (NCCER) curricula and receive their nationally recognized NCCER credentials. Certified Line Worker Training An instructional program that prepares individuals to apply technical knowledge and skills to install, operate, maintain, Skilled Craft Training - Industrial Maintenance Machinist Machine Technologist. An instructional program that and repair electric apparatus and systems such as residential, prepares individuals to apply technical knowledge and skills to plan commercial, and industrial electric-power wiring and D.C. and A.C. manufacture assemble test and repair parts mechanisms machines motors, controls, and electrical distribution and structures in which materials are cast formed shaped molded panels. Includes heat treated cut twisted pressed fused stamped or worked. instruction in the use of test equipment. (This is Tuition: $3,147.74 a non-credit course.) Contact Joan Wade jwade@dcc.edu Skilled Craft Training - Pipefitting This curriculum trains individuals in NCCER Core, OSHA 10, and National Green Infrastructure Pipefitting level 1. Delgado’s pipefitting program challenges students Training to master specific skill related competencies set forth by the This training provides basic information on the stormwater National Center for Construction Education and Research (NCCER), sector and how to understand the context of the National Green as well as our Pipefitting Advisory Committee which consists of Infrastructure Program, including, an overview and structure of the business and industry representatives from the Southeast Louisiana National Green Infrastructure Program, what information is covered region. The Pipefitting program will equip students with knowledge in the course and how is testing tied to this information, stormwater, of the tools, materials, and techniques used by pipefitters to layout, and types of jobs associated with stormwater. fabricate, and install piping systems in both industrial and maritime- related industries. Pipefitters work with piping systems that carry OSHA 10 all kinds of liquid, gaseous, and solid materials, primarily in an The NCCER Core Curriculum course covers the basic principles and industrial environment. They work with many kinds of pipe, ranging skills of working in the construction industry. Key content includes: from small half inch piping to piping that is three or four feet in Basic Safety, Introduction to Construction Math, Introduction to diameter. Delgado’s pipefitting program will introduce students Hand Tools, Introduction to Power Tools, Construction Drawings, how to work with multiple piping systems and master a variety of tools and equipment required to become a quality, productive 12 (504) 671-6474 noncredit@dcc.edu
Continuing Education Spring 2021 Catalog pipefitter. After successful completion of this program, the student Comics, ISBN-10: 1940878101, ISBN-13: 978-1940878102 will have achieved the skills designated by the National Center for Total contact hours: 6 Construction Education and Research (NCCER) curricula and receive Tuition: $229 WRITING & PUBLISHING their nationally recognized NCCER credentials. Dates: Wednesdays, 3/31/2021 - 5/5/2021, 6 p.m. - 9 p.m., City Park Campus, Building 8, Room TBD Skilled Crafts Training - Welding Instructor: Charles Brown This curriculum trains individuals in NCCER Core, OSHA 10, and Welding level 1. Delgado’s welding program challenges students to NEW! From Spark to Concept: Worldbuilding in master specific skill related competencies set forth by the National Storytelling Center for Construction Education and Research (NCCER), as well Part of the fun of fiction, especially genre fiction, is constructing the as our Welding Advisory Committee which consists of business world that the reader will experience. By designing the elements and industry representatives from the Southeast Louisiana of the story—setting, religion, maps, governments—the writer is region. This program is currently offered at the Jefferson site. The then freed to be creative in plot and character. Students will study site has a newly renovated welding lab that enables students to famous works of fiction and cinema to see how these works use receive competency-based, academic and hands on instruction. their background to tell compelling stories and then construct After successful completion of this program, the student will their own story “bibles” to create a compelling world any reader/ have achieved the skills designated by the National Center for viewer would want to experience. Open to fiction writers (especially Construction Education and Research (NCCER) curricula and receive fantasy and science fiction), screenwriters, comic book creators, their nationally recognized NCCER credentials. playwrights, and role playing game/computer game designers. Total contact hours: 6 Tuition: $229 Dates: Wednesdays, 2/3/2021 - 3/10/2021, 6 p.m. - 9 p.m., City Park Campus, Building 8, TBD Instructor: Charles Brown ••• WRITING & PUBLISHING NEW! The Basics of Scriptwriting From short films to comic books to plays, scriptwriting takes creative writing and boils it down to the essence: full characters, compelling plot, and sharp dialogue. But the novice scriptwriter must learn some basic skills like formatting, scope of vision, and viability of production. Students will learn different approaches to storytelling, how to create characters and character arcs, the ins and outs of dialogue, and get practical advice on taking their scripts to production. Open to novice screenwriters, comic book writers, playwrights, or fiction/non-fiction writers looking to expand their ideas. Required textbooks: The Thirty-Six Dramatic Situations by Mike Figgis, published by Faber and Faber, ISBN-10: 9780571305049, ISBN-13: 978-0571305049 Screenplay:The Foundations of Screenwriting by Syd Field, published by Delta, ISBN-10: 9780385339032, ISBN-13: 978-0385339032 Murder Ballads by Gabe Soria and Chris Hunt, published by Z2 13 www.dcc.edu/go/continuing-ed
Delgado Community College ••• BUSINESS Administrative Professional Microsoft Office Master Home Inspection Certificate HVACR Leadership in Energy and Environmental ONLINE Microsoft Office Specialist Design (LEED) CCBA Certification Training Maintenance Technician ONLINE COURSES Bookkeeper Manual Machinist Global Business Professional Mechatronics COURSES Green Supply Chain Professional Natural Gas Plant Operations Internal Auditor Oil Refinery Operations Quality Improvement Associate (CQIA) Building Assessment Six Sigma Power Plant Operations Delgado Community College offers a wide Chartered Tax Professional Press Operator Court Interpreter (Spanish/English) Green Buildings variety of highly interactive, career training Customs Broker Process Technician and non-credit online courses. You can Dental Office Manager Quality Inspector study whenever and wherever you choose, Entrepreneurship Robotics Technician making it easy to learn and work even Grant Writing Solar Power Professional with a busy schedule. The courses are Human Resources Tool / Die Maker completely online, so you will never need to Management Welder come to campus! Project Management - Microsoft Project / Wind Energy Professional PMP Prep / CAPM Prep MSP Foundation and Practitioner Learn online at your Certification Training HEALTH AND FITNESS Activity Director convenience! Non-Profit Management Administrative Dental Assistant OMCA Content Marketing Associate Medical Coding Professional Interpreter Personal Fitness Trainer • 24/7 access provided Professional Translator Medical Billing / Coding / Administrative Purchasing and Supply Chain Management Assistant • Instructor-led or self- Records Management Clinical Medical Assistant paced courses offered Sage 50 Certificate Electronic Health Records Specialist Sustainability Professional Health Unit Coordinator Medical Transcriptionist • Discussion communities COMPUTER APPLICATIONS National Pharmaceutical & advising available Android App Developer Representative AutoCAD Outpatient Coder Autodesk Inventor / Revit Professional Medical Auditor Online Career Training QuickBooks Salesforce Risk Adjustment Coder Clinical Dental Assistant Microsoft Access / Azure / Excel / Office / Fitness Business Management These online courses prepare you for a Outlook / PowerPoint / Project / SharePoint / Medical Interpreter new career or help you advance within Word Medical Office Manager your current occupation. You will learn new Medical Terminology skills and prepare for industry-recognized COMPUTER PROGRAMMING Personal Fitness Trainer certifications. You can begin these courses Apache Cassandra Training Corrective Exercise Specialist at convenient times and learn at your own SAS Base Programmer Performance Enhancement Specialist pace. CompTIA Linux+ and Unix Training Strenth Coach CTFL Certification Training Sports Nutrition Specialist Java Programmer Nutrition Visit careertraining.ed2go.com/delgadocc to Microsoft Web Developer Optician Certification Training browse all courses and details. Mobile / Desktop Web Developer Peer Support Specialist Responsive Web Design Pharmacy Technician Oracle SQL / PL/SQL / Python / Java Physical Therapy Aide Catagories and courses include: UNIX Administration Professional Recovery Coach Web Applications Developer Social Service Assistant Veterinary Assistant ARTS AND DESIGN Veterinary Office Manager 3ds Max CONSTRUCTION AND TRADES Adobe Certified Associate Biofuel Production Operations Residential Interior Designer HOSPITALITY Building Analyst Quick Start Protection Officer Digital Arts Indoor Air Quality Manager Digital Game Artist Wedding Planner Indoor Environmentalist Prep Corporate Event Planner Photoshop Chemical Plant Operations Marketing Design Event Management / Design CNC Machinist Food and Customer Service Skills Multimedia Arts Composites Technician Video Game Design and Development Floral Design Die Setter Retail Customer Service Skills Training Web Design Electrical Technician Travel Agent Training Engineering Technician Freight Broker/Agent Training 14 (504) 671-6474 noncredit@dcc.edu
Continuing Education Spring 2021 Catalog INFORMATION TECHNOLOGY Personal Finance Ancillary AWS System Operations Certification Stock Options EMS and Firefighting CCNA Ethics, Law, and Compliance Ethical Hacker Health Care Certificate Risk and Information Systems Control BUSINESS Health Information Management ONLINE COURSES Information Security Manager Grant Writing Veterinary Information Systems Auditor Business / Marketing Writing Information Systems Security Professional Project Management Communication LANGUAGE AND ARTS Cisco Certified Network Professional Arts COBIT 5 Certification Training Leadership / Management Customer Service Creative Writing CompTIA A+ / Network+ / Security+ / Cloud+ / Digital Photography IT Fundamentals / Linux+ / Project+ Public Speaking Sales Graphic and Multimedia Design EXIN Cloud Computing Languages Forensic Computer Examiner Fundraising Google Analytics Publishing Help Desk Analyst Information Security Marketing ITIL Six Sigma LAW AND LEGAL Microsoft Certified Solutions Associate Starting Your Own Business / Nonprofit Business and Corporate SSCP Systems Security Certified Practitioner Supply Chain Management Criminal Law VMware Certified Associate Human Resources General Law LSAT Preparation LEGAL COLLEGE READINESS Paralegal Healthcare / Eldercare Developmental Studies Mediation / Arbitration Math PERSONAL DEVELOPMENT Federal Court Interpreter Science Arts Legal Secretary Test Prep (ACT, SAT, GRE, LSAT, GMAT) Children, Parents, and Family Paralegal Digital Photography Health and Wellness TEACHING COMPUTER APPLICATIONS AND Job Search Child Development Associate Training / PROGRAMMING Languages Renewal Microsoft Access / Excel / Word / Outlook / Personal Enrichment PowerPoint / Project / Publisher / Personal Finance and Investments QuickBooks Start Your Own Business Online Personal Adobe Acrobat Oracle Test Prep and Professional Crystal Reports TEACHING AND EDUCATION PC Troubleshooting Development Courses Windows Classroom Computing Languages CSS HTML5 Mathematics If you want to enhance your value in the Reading and Writing workplace, make your home your new Blogging / Podcasting Creating Mobile Apps Science workplace, or just enrich your life by Java Test Prep increasing your knowledge, these affordable PHP Tools for Teachers and convenient online courses may be just MySQL what you need. More than 400 courses are Visual Basic TECHNOLOGY available! C# Certificate Prep C++ Computer Fundamentals These courses are informative, fun, ASP.NET Computer Programming convenient, and highly interactive. We focus Python Database Management on creating warm, supportive communities XML Graphic and Multimedia Design for our learners. New course sessions begin Responsive Web Design Networking and Communications monthly, are project-oriented and include Security lessons, quizzes, hands-on assignments, DESIGN AND COMPOSITION Web Technology discussion areas, supplementary links, and Photoshop more. InDesign Dreamweaver WRITING AND PUBLISHING Illustrator Business Writing Visit ed2go.com/delgadocc to browse all Lightroom Creative Writing courses and details. WordPress Grant Writing Photography Publishing Website Design Catagories and courses include: Game Development Digital Scrapbooking ACCOUNTING AND FINANCE Accounting Fundamentals HEALTHCARE AND MEDICAL Business Finance Alternative Medicine 15 www.dcc.edu/go/continuing-ed
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