CASE STUDY STORIES FOR - De Parys - Consensus Support

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CASE STUDY STORIES FOR - De Parys - Consensus Support
CASE STUDY
STORIES FOR
 De Parys
CASE STUDY STORIES FOR - De Parys - Consensus Support
How the team at De Parys
supported Michael with his
Mental Health during the
COVID pandemic
Michael, an individual with               Prior to the lockdown, Michael           he began displaying behaviours
learning disabilities and                 would go home once a weekend             more frequently and with greater
autism moved into De Parys, a             to see his family. He liked to spend     intensity.
residential learning disability           time with his mum and dad and
service in Bedford, Bedfordshire          visit his sister, niece and nephew, as   He would often ask the team,
in March 2019.                            well as spending time outside with       “When is this disease going away?”
                                          the family dog, Marley.
At De Parys, the friendly, dedicated                                               As well as impacting on his own
team takes a person-centred               The close relationship and regular       wellbeing, his behaviours were
approach to support each                  contact he had with his family           also having a significant impact
individual with their bespoke             had always contributed positively        on the other supported individuals
needs. The focus is on supporting         towards Michael’s mental health          living at De Parys as well as the
individuals to develop daily living       and his overall sense of wellbeing.      support team.
skills that enable them to develop        Although he continued to
greater independence as well              maintain contact through regular         Recognising that Michael needed
as supporting them to become              phone calls, the loss of in person       additional support with his Mental
actively involved in meaningful           contact affected his ability to          Health during this challenging
activities of their choice within their   cope. In addition to this, Michael       time, the team took part in a
local community.                          also suffered the loss of a close        Care Programme Approach
                                          friend, that he had known for over       (CPA) meeting to discuss how
From the time Michael moved               27 years, who sadly passed away          to move forward. The team also
into De Parys, he was well-liked          with COVID.                              made immediate referrals to the
by everyone and was known as a                                                     Consensus, in-house Positive
very funny and easy-going person.         Struggling to cope with the              Behavioural Intervention Team
Everyone enjoyed his sharp sense          loss of routine, the restrictions        (PBIT), as well as Mental Health
of humour and always found him to         imposed by the pandemic and              Services and Social Services.
be a pleasant companion.                  the stress of not knowing when           Following the referrals made by the
                                          things would go back to normal,          team, Michael was allocated a social
Following the start of the first
COVID lockdown, everything
began to change for Michael.
While the lockdown was a
big upheaval for everyone, it
affected Michael the most. By
the beginning of April, the team
began to notice a difference in his
demeanour and over the course
of the next few months, Michael
became increasingly aggressive
and agitated.

                                                                                     Over 90 services across
                                                                                     England, Scotland and Wales.

Supporting opportunity, choice and success                                           www.consensussupport.com
                                                                                     0808 223 5320
                                                                                     enquiries@consensussupport.com
CASE STUDY STORIES FOR - De Parys - Consensus Support
worker who was able to organise          sessions with the support team,
and co-ordinate Multi-Disciplinary       providing guidance on how to
Agency meetings and act as the           recognise triggers and de-escalate
professional middle-man between          a situation before it results in
the service and external health          behaviours, which enabled the
professionals.                           team to feel much more confident
                                         and able to support Michael when
Michael was also assessed by             he was feeling unsettled.
a psychiatrist and prescribed
medication to help stabilise his         Through their work with Amber, the
moods and behaviours.                    team also discovered that one of
                                         the triggers for Michael was staff
 Michael is much more                    handover times when there was
                                         an increase in the number of staff       social worker has now been able to
 relaxed, settled and                    in the service, because Michael          take a step back and he now has a
 confident about the future              found the amount of people               review with his psychiatrist every
                                         overwhelming.                            three months. His relationships with
Positive Behaviour Support                                                        the other supported individuals
                                         To overcome this, at staff handover      and the support team have also
In addition to support from external
                                         times, Bruno designated one              reverted back to how they were
health professionals, Michael also
                                         member of staff to be with Michael       prior to the pandemic, with
had dedicated time with Amber
                                         in a quiet area away from the staff      everyone enjoying spending time in
Charlton, Consensus inhouse PBIT
                                         area, which worked well for him and      his company.
Practitioner for the Central region.
                                         the incidents soon stopped.
                                                                                  Conclusion
As a Behaviour Practitioner,
Amber’s role involves assisting          Keeping Michael busy and active          As of today, Michael is much more
support teams and supported              was another PBS strategy that            relaxed, settled and confident
individuals with complex support         was recommended by Amber                 about the future. He often
needs with Positive Behavioural          to support the reduction in his          participates in activities around
Support (PBS) strategies and             behaviours.                              the house and since the lockdown
approaches that help to reduce                                                    eased further, he has been getting
anxieties and behaviours and             The team supported Michael to            out and about to get take away
improve their overall quality of life.   increase his level of activity through   coffees at the local coffee shops,
                                         supporting him to go for regular         going for walks and going one day
After meeting with Michael and           walks outside, colouring, karaoke        a week to a nearby farm.
Service Manager, Bruno Barbosa           sessions and being actively involved
to assess Michael’s needs, Amber         in planning and preparing meals.         He is also enjoying taking part in
conducted several online workshop                                                 the activities that the service does
                                         At De Parys, each supported              to support the local community,
                                         individual cooks a meal for the rest     such as delivering sandwiches to
                                         of the household on at least one         the local homeless shelter and more
                                         night of the week but for Michael        recently, baking and delivering
                                         this was increased to two nights,        handmade cakes to the doctors
                                         because cooking was an activity          surgery as well as the nursing home
                                         he really enjoys and helped to keep      on their street.
                                         him focussed.
                                                                                  Michael will also be receiving
                                         Positive Outcomes                        his second COVID jab shortly
                                         After the additional support was         which has further encouraged his
                                         put in place for Michael, his mental     wellbeing as he can now see a
                                         health improved significantly; his       pathway out of the pandemic.

                                                                                    Over 90 services across
                                                                                    England, Scotland and Wales.

Supporting opportunity, choice and success                                          www.consensussupport.com
                                                                                    0808 223 5320
                                                                                    enquiries@consensussupport.com
CASE STUDY STORIES FOR - De Parys - Consensus Support
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