Cascade DELIVERING GLOBAL VALUE THROUGH GLOBAL PRESENCE - Dec-2020 to Apr-2021 - Kirloskar Brothers Limited
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cascade Dec-2020 to Apr-2021 DELIVERING GLOBAL VALUE THROUGH GLOBAL PRESENCE KIRLOSKAR BROTHERS LIMITED Established 1888 A Kirloskar Group Company
Value-added Engineering through Global cascade Dec-2020 to Apr-2021 Capabilities, DELIVERING GLOBAL VALUE THROUGH GLOBAL PRESENCE Renewed Core Philosophy to Stay Cognizant with the Times, Drives our foray into a new century, As we continue with our quest of - Enriching Lives KIRLOSKAR BROTHERS LIMITED Established 1888 A Kirloskar Group Company
April - 2021 Dear All, market leaders in the fluid management industry, Hope you are healthy and making India proud safe. That is the first and globally. From being the foremost priority in these Pioneers, we are the Leaders testing times. today. Kirloskar Brothers Limited, Our ability to understand over the last 130+ years, the exact needs of our which pioneered an customers and accordingly industrial and agricultural working towards meeting revolution in the country those needs is what has with its innovative products enabled us to sustain our and solutions has leadership position in the predominantly been known market for such a long for being among India’s period. Our capability to foremost manufacturing develop superior products companies. However, apart and solutions that provide from being India’s first and value to our customers is largest pump manufacturing what sets us apart from our company, over the last few contemporaries. These decades, we have also innovative world-class extended and strengthened products and systems our global footprint as a designed to add value to the multi-national traditional fluid conglomerate. Over the management techniques years, we have carved our and methods are a result of niche as one of the global our global operations and
capabilities. Due to our Vision, Mission and Values global capabilities, we are in line with the changing able to leverage our process times, technology and architecture across our customer requirements and global business operations, expectations globally. right from ideation and manufacturing to project At the end of the day, it is execution and after-sales the optimistic attitude that service support. Our matters, especially to prevail operations spread across the and succeed in the globe may be divided on the challenging times that we basis of various individual are facing today. teams, divisions, verticals and all the other My best wishes to all for stakeholders, but we always their continued safety and work together as a single well-being. team - Team KBL. This ONE KBL Team gives us Stay Safe, Stay Positive!! that much-needed flexibility and the resultant cross- sectional knowledge- exchange enables improvement in our overall productivity and performance. The fact that we use the world’s leading technologies in all our manufacturing processes and customer service provides us a competitive edge. For a brand like KBL, established with the founding principle of Enriching Lives, customer satisfaction forms the core of our business operations. For us, customer satisfaction is more about exceeding the expectations of our consumers So, as we have ushered into a new century last year with a newer vision and a newer outlook, we also revised our Purpose,
April - 2021 Dear All, the readers. Read It, Watch It, Share It, Enjoy It!! The current situation is More importantly, this grim with a lot of edition of the Cascade also unpleasant stories coming throws light on how our in from all corners. In these global presence as ONE times of despair, even a KBL Team has helped us glimmer of positivity and sustain our position even hope can go a long way in during the pandemic. All keeping all of us going. That the articles and news is exactly why I am very updates clearly reflect how happy with the optimistic despite the persisting theme of this edition and challenges, we continue to the opportune time of its operate and further extend release. our growth footprints across the globe. As much as the edition talks about how we are reiterating Overall, I am very pleased our focus on providing with the way the edition has added value to our turned out and I am sure customers through our the readers will definitely global operations and like it as much as I did. capabilities, our incredible growth story from a small- Stay Positive, Spread factory shed into one of the Positivity!! global leaders over the last century could truly provide The world needs it right a sense of inspiration and now. much-needed motivation to
Dear All, our customers through our Enjoy It!! innovative and sustainable As we recently entered into world-class products and the first quarter of the new solutions in the coming financial year, we felt it to future. be the ideal time to release the first edition of our Besides, it briefs about the Cascade magazine for 2021. various endeavours and projects that we I am really happy that commissioned during the despite the persisting work period. The issue also challenges and disruptions, provides a glimpse of some we were successfully able to of the key customer focus come out with the latest areas and internal activities edition without any delays executed during the period. or hiccups. Means a lot!! Similar to the previous The theme of this edition of edition, the edition includes the magazine broadly video links to the various revolves around how we are internal activities, thus delivering global value providing an actual visual through our global insight into the major presence. It briefly events and webinar sessions, highlights how, by revisiting including significant our core philosophy, management bytes and including our Purpose, thought leadership views, Vision, Mission and Values, which make it really we have reiterated our focus interesting. on providing added value to Read It, Watch It, Share It,
April - 2021 Cover Story Future ready with New Purpose and New Vision .... 07 Featured Articles Ready to Capitalise on Favourable Budget 2021 .... 13 111 years of KOV .... 15 Our new website launched .... 16 ATPD Manufacturing Facility opened at Kirloskarvadi .... 17 Success Stories First-of-its-kind Fish-passable Pump supplied in Europe .... 18 Pumping Bhama Askhed Project .... 19 Proud Association with Mettur Surplus Water Scheme .... 20 Technology With KirloSmart, Monitor Your Pump Remotely Anytime, Anywhere .... 21 Management Bytes .... 23 Awards & Recognition .... 24 Customer Engagement .... 27 E-Warranty .... 29
COVER STORY Value-Added Engineering through Global Capabilities Kirloskar Brothers Limited (KBL), which completed 100 proud years of its incorporation last year, ushered into a newer century with newer promises, newer possibilities and a newer outlook. Now, as we step into a new decade of opportunities, we felt that it was about time we also revisited our core philosophy by updating our Purpose and Vision to stay in-line and abreast with the changing times, technology and evolving customer requirements and expectations in order to meet and stay committed towards our ultimate goal of Enriching Lives. Accordingly, our renewed Purpose and Vision are: Purpose: Enriching Lives. Transcending Boundaries. Vision: Enriching lives across communities through innovative and sustainable engineering solutions. Apart from being India's 7
COVER STORY first and largest pump countries. Our international critical in further engineering company, KBL, subsidiaries, regional offices strengthening our over the years, has also and manufacturing facilities capabilities and ensuring extended and strengthened in various countries, one of the most desirable its global footprints as a coupled with our extensive characteristics that a multi-national service support network, customer expects whenever conglomerate. We have make us a global team with he buys a product from a carved our niche as one of global operations. As a reputed brand like ours– the global market leaders in result of our global added value. Our quest to the fluid management operations we have been provide our stakeholders industry, making India able to complement our with added value through proud globally. From a R&D and facilitate value our products and solutions humble beginning, KBL, buying transition or is what drives our actions today, has a presence in knowledge sharing across every day. Thus, it continues virtually all the continents our global teams. It has also to be an integral part of our across the globe. We helped us extend our renewed Mission statement achieved this feat by experiences, technological as well. acquiring some of the capabilities, product basket, Mission: To lead the leading international customer knowledge, etc. industry through reliable, pump manufacturing Thus, eventually, apart from intelligent hydraulic companies from expanding our presence, our machines & systems various global operations have been providing superior value 9
April - 2021 regional offices and manufacturing plants of our international subsidiaries, and our extensive service network helped us deliver our solutions to our customers despite the lockdown challenges. Our global R&D team, which includes our team from KBL and other group companies, works together. We strive towards and truly and ensuring customer how leading organisations believe that providing our delight. with a global presence have customers access to a global had advantage in securing quality product is our duty This becomes all the more their survival and and that is what drives us. important in the current dominance in the market as In order to ensure the same, times when the whole world compared to the other we are well-equipped with has been grappled by the smaller players with only a state-of-the-art in-house Covid-19 pandemic as, local presence. Being one of technologies, such as our today, the importance of the global leaders in utility dedicated 3D printing providing more value to the pumps, KBL is in the same machine, which helps customers using the existing league. As much as our reduce defects and limited available resources is trusted brand reputation manufacturing time, thereby felt more than ever before has been crucial in improving quality of the from all quarters and in sustaining our leadership product. Our products and every industry. Over the last position in the industry, our solutions are known for one year, the global global capabilities and their universal appeal, situation and priorities have operations have been which is largely attributed to completely changed and, in equally integral in bestowing the knowledge exchange, the post Covid-19 world, us that flexibility and experience sharing and joint technology and its use to support needed to be able R&D team efforts of our produce value-added to endure and hold our global subsidiaries and products will drive the value ground even in this global companies. For chain and that is exactly situation. During the crisis, instance, our innovative what we are able to provide all our various international Lowest Lifecycle Cost pump with our global capabilities. subsidiaries and other group series, introduced with the companies, which together aim to meet the new In these times of an form the KBL group environmental requirements economic unrest, only the umbrella, supported each globally, is a result of the major players with other in the same way they joint R&D efforts between operational flexibility have did before the onset of the KBL and our UK-based been able to sustain their pandemic. We focused more international subsidiary, position in the market. The on the bottom line. Our SPP Pumps. Similarly, the situation has clearly shown global presence through our development of many of our 10
COVER STORY prominent products is a with our association with developing economies like result of our cross-sectional various critical government Senegal, Laos and team efforts along with our and private pumping Cambodia, all suffering international subsidiaries, projects globally. Over the from severe water and food which makes them globally last few decades, we have crisis, into completely food- viable. It is a testament to been associated with a large sufficient countries by how well our group number of government helping bring maximum companies complement projects in majority of the cultivable land in these each other to provide added African countries, especially nations under irrigation. In value to the customers Egypt, where the trusted other South- East Asian through the development of Kirloskar pumps have countries such as Thailand innovative products with a played a crucial role in and Vietnam, the company universal appeal. transforming over 10,00,000 has reiterated its success hectares of arid desert land story and brand reputation By extending our horizons into green fertile land. In as a leading fluid into a multinational fact, in Egypt, the Kirloskar management solutions conglomerate, we have brand is so common and provider by assisting them successfully touched and popular that it is in securing their farmlands contributed towards synonymous to the word and cities from incessant enriching millions of lives. “pumps.” Similarly, KBL has floods with the company's We have been making an played an integral role in ever-reliable flood-control impact on a global scale completely transforming Autoprime pumps. 11
April - 2021 Apart from all this, KBL, confinement plasma physics Ÿ Teamwork with Mutual majorly through our experiment. The customised Trust and Empathy subsidiary SPP, has been Kirloskar pumps provided Ÿ Commitment towards primarily responsible for for many of these milestone the Environment ensuring fire-safety across projects have been the Ÿ Integrity and some of the most iconic largest or the first in their Accountability landmark structures across category, which makes these Ÿ Speed and Accuracy the globe, such as Burj Al endeavours even more Ÿ Progressive and Proactive Dubai, Marina Bay Sands, noteworthy and memorable. Ÿ Process-centric Sydney Opera House, The This expertise and the Shard- London, etc. with experience of working on Thus, with our new the help of our best-in-class such critical and significant purpose, vision, mission and firefighting pumps and projects is what differentiate values, we retain our focus solutions. Even the world's us from other global players. on providing added value to largest water bridge in our customers through our China is secured by More importantly, at the innovative and sustainable Kirloskar firefighting end of the day, it is our world-class products and pumps. Besides, KBL has actions that define us and solutions in the coming also been among the leading all our actions are driven by future. suppliers of specialised our strong legacy and the pump sets for the path shown by our founder, prestigious ITER Shri Laxmanrao Kirloskar. (International Continuing on the same Thermonuclear path and principles of our Experimental Reactor) founder, we also revisited project touted to be the our Values as follows: world's largest magnetic 12
FEATURED ARTICLE Ready to Capitalise on Favourable Budget 2021 2021 Budget 2021 came at a very was a make or break budget, priority. crucial juncture as we have this time. still not fully recovered from Now, being a fluid the Covid-19 pandemic. However, the budget took management solutions The damage due to Covid- into consideration this grave provider, the promising 19 is significant and it is situation and steps taken in budget will definitely estimated that it will take a the budget are expected to benefit us as our products significant time for our be very helpful in bringing go in all sectors right from economy to recover from the economy back on track. rural and domestic to the debacle. Earlier, our The budget provides industry and infrastructure. country already witnessed potential opportunity for However, the increased an economic slowdown in our economy to raise and focus on rural economy and FY19-20, which was capture the pace that it infrastructure sector, where followed by the serious needs for sustainable higher expenditure has been challenge posed by the growth. The government proposed, will benefit us the Covid-19 pandemic and its has opened its coffer and most. Besides, being a truly aftershock over the last proposed to spend Indian company, we are fiscal year. Hence, during significant expenditure bound to benefit from the this budget day, there were across all sectors. It, for government's continued rise huge expectations and some time, has not been too in impetus on the questions on how the much bothered about the Atmnirbhar Bharat mission government will take the increase in fiscal deficit, as and Vocal for Local steps necessary to revive the the creation of demand programme. economy. So, in a way, it from all sectors has taken 13
April - 2021 The various supportive management pumping various key sectors. initiatives and schemes that solutions this fiscal year. the government has Moreover, the rise in “The 2021-22 budget is a proposed to ramp up and financial allocation of funds step in the right direction. revive the domestic demand for various supportive It will help to attract are noteworthy. The rise in initiatives aimed at foreign players, augment budget allocation towards facilitating complete sludge foreign direct investment the Rural Infrastructure and help boost local Development Fund from management and waste water treatment as part of manufacturing”. 30,000 crores to 40,000 crores is a good news for all the government's continued the organisations like us, for focus on Swachh Bharat Rama Kirloskar, Director whom the rural consumers Mission is anticipated to lay Kirloskar Brothers form one of the primary a further impetus to the Limited target segments. The demand for our signature proposed enhancement in waste-water handling pump We expect the increased the agricultural credit target products. fiscal allocation for the to 6.5 lakh crores in order National Infrastructure to ensure that the farmers Besides, we are all geared-up Pipeline (NIP) scheme by the receive adequate credit, to meet the expected rise in government could play an which in turn will help demand for our domestic integral role in driving an boost their confidence and pumps range in view of the all-round demand for our spending power, is anticipated to drive demand extension in deduction of pumping solutions from for our dedicated pumping interest on loan taken to most of the major solutions for the agricultural purchase an affordable infrastructure-related sectors. sector. Similarly, the house by one more year, i.e. Besides, the government's st announcement to augment till 31 March 2022, and the proposal to provide the existing Micro Irrigation proposed tax holiday related additional capital infusion Fund, created with a corpus to the same, as part of the of 1,000 crores to Solar of 5,000 crores under the Government's vision to Energy Corporation of India NABARD, by another ensure 'Housing for All' and 1,500 crores to Indian 5,000 crores, is expected to under its Affordable Renewable Energy augur well for us, India's Housing policy. Development Agency, is a leading providers of fluid good news for one of the management solutions for The various Production leading providers of solar the Irrigation sector. Linked Incentive (PLI) pumping solutions like us. scheme announced by the The proposed launch of the government to enable our Overall, this year's budget is Jal Jeevan Mission, which manufacturing sector to promising and encouraging aims at facilitating universal register a double digit for the manufacturing water supply in all 4,378 growth on a sustained basis industry, and be it as an urban local bodies, ensuring and create manufacturing Indian or a global pump tap connections in around global champions for an engineering company, we are 2.86 crores households and Atmnirbhar Bharat, will ready to make the most of it. enabling liquid waste help bring scale and size management in 500 with respect to the demand AMRUT cities, is expected and market for our to boost demand for our pumping solutions in domestic and waste-water 14
FEATURED ARTICLE Kirloskarvadi Factory completes 111 Years Kirloskar Brothers Limited mother-plant of KBL, was an industrial and accomplished yet another officially established on agricultural revolution in remarkable milestone in its 10th March 1910, paving the country and continues illustrious success journey the way for the birth of one to strive and contribute with the completion of 111 of the country's foremost towards shaping the dream years of foundation of its 'factory villages'. of a self-reliant India. Kirloskarvadi factory in March 2021. Over the last 111 years, our mother-plant in The industrial township of Kirloskarvadi has played an Kirloskarvadi, which is the integral role in pioneering 15
April - 2021 Our New Website is LIVE New website comes with many new features for enhanced browsing experience small/retail pumps to help the users obtain all the relevant information in one place Ÿ Implementation of a mobile responsive website version, which will enable seamless adaptation of the website on all devices, thus ensuring a seamless user experience Happy browsing!!! A corporate website is which includes new features considered to be the face of like: the company. It is the first Ÿ Enhanced look and feel source for interaction that a of the Home page, customer has in his early including large size stage of engagement with banners and covering the organisation. The important sections along significance of a convenient with the relevant links and well-developed website Ÿ Enhanced UI/UX has become all the more experience in each relevant in the post Covid- section 19 world as most of the Ÿ Detailed product section interested users now prefer with astute navigations or are primarily bound to based on product visit the website for getting category, application and in touch with or procuring market any information related to Ÿ Corresponding business the company or its products. vertical sections with relevant information Taking all these integral with respect to the factors into consideration, product links, projects, we recently launched our etc. new corporate website Ÿ Separate sub-section for 16
FEATURED ARTICLE ATPD Manufacturing Facility opened at Kirloskarvadi Advanced Technology Product Division (ATPD) built for manufacturing high-end technology products Kirloskar Brothers Limited As the name suggests, the one stop shop, wherein (KBL) is a company which ATPD has primarily been machining, quality control has always been known for built as a dedicated checks, assembly and testing staying ahead of the curve manufacturing division for under high pressure and and being ready for the high-end technology high temperature will be future. As part of another products, especially those executed. progressive step in the same used for nuclear direction, KBL recently applications. It is a state-of- This facility marks our built a new manufacturing the-art facility spread across continued commitment division at the company's 6000 sq. mtr. area and is towards the Government of mother plant in fully equipped with modern India's Make in India and Kirloskarvadi called machines and test facilities, Atmnirbhar Bharat ''Advanced Technology including special measuring initiatives. Product Division" (ATPD). instruments. The facility is a 17
SUCCESS STORIES April - 2021 First-of-its-kind Fish-passable Pump supplied in Europe KBL completes its first CV pump order in Europe, wherein the prefabricated fish-friendly design was conceptualised by Rodelta International B V Rodelta Pumps be responsible for water of the pump makes it International B.V., located management in a large part extremely durable and in the Netherlands, is a of the province but would ensures its low subsidiary of KBL. It is also play an important role maintenance. among the leading providers in facilitating the fish of a wide range of fluid migration route through the The pump’s impeller management solutions in concerned region. hydraulics are specially the European market, designed and optimised especially in the Benelux Now, KBL has an extensive with the latest 3D CFD region. experience and reputation software, ensuring that it’s as a leading supplier of CV completely fish-passable. The company, with the help pumps for various landmark More importantly, the of KBL, recently supplied its projects globally while Rodelta engineers were able first Concrete Volute (CV) Rodelta has a vast to use their broad pump in Europe. The experience in designing fish- experience in the field, as heavy-duty pump was passable pumping solutions. the Dutch standard with supplied to the Orvelte Consequently, we won the regards to the design of fish- Lock pump station located tender to build the highly passable pumps in the in the Drenthe province of customised and innovative Netherlands was written in the Netherlands. fish-passable pump in a close collaboration with the concrete pump housing Rodelta engineers. Due to frequent climate design. change problems in the For, KBL, this was our first- area, there was a need for a Accordingly, the Rodelta ever CV pump order in higher capacity pump at team built the special CV Europe. The prefabricated Oranjekanaal, located near pump, which is a so-called design for the project was Orvelte village. To address slag-house pump consisting conceptualised completely this requirement, the of a steel extractable rotor by Rodelta Pumps administrative body in unit placed in a concrete International B. V. Drenthe were seeking a pump housing structure. pump that would not only The concrete construction 18
SUCCESS STORIES Pumping Bhama Askhed Project KBL supplies VT pumps and commissions pump house for PMC's Bhama Askhed project Bhama Askhed Dam, is an Kirloskar Brothers Limited gravitational force, which earth-fill dam on the Bhama (KBL) is proud to be the thus helps save substantial river located near Khed, primary fluid management energy cost. The project is Pune district in the state of solutions provider for this thus expected to save at least Maharashtra, India. The prestigious project. In 15% of recurring cost of the Bhama Askhed project is an accordance with the project water supply system. associated water supply requirements, we have scheme developed by the supplied our Vertical The project includes only Pune Municipal Turbine (VT) pumps, which one pumping station in the Corporation (PMC). As are predominantly used for backwaters of Bhama part of the project, the lift irrigation and water Askhed dam, which has PMC has laid a 42-km-long supply schemes involving been built by KBL. This pipeline from the Bhama transfer of large mass of pumping station sends Askhed dam to meet the water, and also water to a tank located 8 km water needs of residents of commissioned the related from the dam. Then, the eastern Pune. The PMC pump house. water goes to a treatment project aims to facilitate the plant, and then across the supply of around 200 MLD This water supply project is stretch of Nagar Road in of water across over 58 one-of-its-kind as it involves eastern Pune. sq.km area in eastern Pune. pumping water from the It is expected to ensure dam up to the adjacent hill supply of freshwater to and then diverting it down around 14.50 lakh people from the hill to the by 2041. treatment plant using 19
April - 2021 Proud Association with Mettur Surplus Water Scheme Kirloskar Brothers Ltd. will be the primary pump provider for the Mettur Surplus Water Scheme project in Tamil Nadu, India, which will divert surplus water to help farmers with irrigation KBL is proud to be As per the project plan, globally, which includes associated with the Mettur surplus water from 79 lakes powering one of the world's surplus water scheme will be diverted via the largest pumping schemes in inaugurated recently by Mettur dam into 100 dry the form of Sardar Sarovar Tamil Nadu CM, Edappadi lakes in and near the Narmada Nigam Limited K. Palaniswami, which is Sarbanga basin in the Salem (SSNNL) in Gujarat, which expected to benefit about district, facilitating better provides drinking water to 16.44 lakh farmers by use of the surplus water for more than 30 million facilitating the supply of both agriculture and people. surplus water for irrigation drinking. The scheme is from the Mettur dam into expected to enable the the dry lakes in the region. irrigation of around 4,238 acres of agricultural land KBL is the primary provider and will positively influence of relevant fluid the lives of farmers from 40 management solutions for villages in the region. the scheme and has supplied vertical turbine Apart from these prestigious pumps and commissioned water irrigations scheme, the relevant pump houses KBL, over the years, has for the project located near been closely associated with Salem, Tamil Nadu. many other prominent project in India as well as 20
Technology With KirloSmart, Monitor Your Pump Remotely Anytime, Anywhere The intelligent KirloSmart example of the same. It is a technology helps the users to: unique software technology remotely monitor status of their developed by KBL that pump via live streaming, enables the users to receive predictive maintenance remotely monitor the alerts and carry-out trend condition of their pump by analysis measuring and transmitting its analytical field Kirloskar Brothers Ltd. has parameters on KBL's web- always believed in setting based portal. With the help new benchmarks in of KirloSmart, the users can engineering excellence with monitor their pump status its innovative products and remotely via live streaming, solutions. In this digital age, receive predictive we have the first-mover maintenance alerts and advantage and competitive conduct trend analysis. edge with our smart technologies that facilitate The 'KirloSmart' technology better customer service and is capable of generating convenience. alerts for the probable causes leading to the failure monitoring Our intelligent pump of the pump. Thus, the pump health on a real- monitoring system, a'KirloSmart'-enabled time basis by appropriately 'KirloSmart,' is a perfect system helps the user in sensing the critical health 21
April - 2021 parameters of the pump. 'KirloSmart' remotely manages the pump and notifies its current state by transferring the data using wired Ethernet or GPRS. The fact that this smart monitoring system can be operated on a mobile or on an iPad makes it all the more convenient and user- friendly. The importance of the remote monitoring technology couldn't have been more relevant than in the times today when maintaining a safe distance and operating remotely is the call of the hour due to the government-imposed restrictions on public movement. Similarly, even during the post-Covid world, KirloSmart, with its customer-convenient features and the increasing importance of remotely- operated technologies, is expected to continue to be the preferred option for monitoring pump parameters. For us, customer convenience always comes first. 'KirloSmart' is one such effective and ideal smart technology that reflects our customer-centric philosophy in the truest sense. 22
MANAGEMENT BYTES “Our journey over the last 130+ years is also a testimony to the significance of the micro, small and medium enterprises in making India self-reliant.” - Mr. Sanjay Kirloskar Chairman and Managing Director, Kirloskar Brothers Limited. “Indian manufacturing is at the threshold of a golden era. The technology advantage, greater impetus for infrastructure development along with some of the best white-collar labour laws in the world has put a stronger focus on India’s manufacturing opportunities for global companies”. – Mr. Alok Kirloskar, Director, Kirloskar Brothers Limited. “Passion, curiosity, and teamwork together are key to effective management”. – Ms. Rama Kirloskar, Director, Kirloskar Brothers Limited. 23
AWARDS & RECOGNITION April - 2021 ASSOCHAM Best Employer for Women KBL’s all-women operated Kaniyur facility received the certificate of excellence in the Best Employer for Women category at the ASSOCHAM ‘Diversity & Inclusion Excellence Awards & Conclave. Rama Kirloskar, Director, KBL, dedicated the honour to every member of the KBL family who helped KBL reach where it stands today. 24
AWARDS & RECOGNITION National Award for Manufacturing Competitiveness 2019-20 KBL’s Dewas plant was adjudged the proud winner of the prestigious National Awards for Manufacturing Competitiveness 2019-20 where we won the Silver Medal. The award, instituted by the International Research Institute for Manufacturing (IRIM), is a unique awards programme that recognises non-conventional approaches and tailor-made strategies of organisations. Winner of TPM Award by JIPM KBL’s Dewas plant won the prestigious Total Productive Maintenance (TPM) award by Japan Institute of Plant Maintenance (JIPM) 25
AWARDS & RECOGNITION April - 2021 Number 1 in Domestic & Agricultural Pump Sales in Odisha KBL was adjudged the number 1 company in domestic and agriculture pump sales in Odisha at the Bazaar MRG Award 2020 presentation ceremony held in Bhubaneswar. BEE Star Rating for KBL Submersible Pumps Range KBL received Star Rating from the Bureau of Energy Efficiency (BEE) for 26 models of submersible pump-sets manufactured at its Sanand facility. 26
CUSTOMER ENGAGEMENT Annual Dealer Conference (ADC) 2020-21 KBL’s Annual Dealer Conference 2020-21 was organised virtually for our Kirloskarvadi th dealers on 5 February 2021. The conference was attended by all our 170 dealers from across India and Indian Subcontinent. The key note address at the event was delivered by Mr. Sanjay Kirloskar. CMD, KBL, followed by a special address by Mr. Alok Kirloskar, MD, SPP Pumps; Ms. Rama Kirloskar, MD, KEPL; Mr. Anurag Vohra, IBH, KBL & Mr. Baban Pachkawade, General Manager, IDCD, KBL. All the KBL (Kirloskarvadi) sector heads also addressed the dealers. KBL KBC Grand Finale Season 3 Winners th KBL KBC Quiz Contest Grand Finale was conducted online on 4 February 2021 to select the three national winners of the season. The 1st, 2nd & 3rd rank holders were rewarded during the Annual Dealer Conference. 27
CUSTOMER ENGAGEMENT April - 2021 Participation in Plumb Skills Expo 2021 Our booth at the Plumb Skills Expo organised by The Federation of Indian Chambers of Commerce & Industry between 24th and 27th February 2021. BARC-Director visits KBL and KPML Offices Dr. A. K. Mohanty, Director, Bhabha Atomic Research Centre (BARC) and his team visited our Yamuna and Karad Projects and Motors Ltd. (KPML) offices 28
E-WARRANTY 5 Steps to register your Kirloskar Pump’s E-Warranty with KBLOne4All App WHY SHOULD YOU REGISTER? Fast servicing Hassle free and paperless transaction Product genuinity Useful maintenance tips Find Find aa code code to to scan scan KBL CUSTOMER CARE from your phone KBL as Login One4All KBL One4All Dealer Retailer Trader Customer *_ _* _* _* ASC KBLOne4All CANCEL OK Remind Me Message slide to answer Verication Code Download Login as customer Register Scan the You will get KBLOne4All App and enter your KBLOne4all data matrix or enter a call from KBL from Google Play phone number with the serial number customer care to Store Or to get Verification Code and upload complete the Apple App Store verification code bill copy E-Warranty process 3 Options to scan data matrix code and to find the product serial number to register E-Warranty: Warranty Certificate OR MRP Sticker OR Pump Name Plate ALWAYS BUY PUMPS WITH and LOGOS ON PACKING Est. 1888 29
April - 2021 Making India Atmnirbhar Since 1901 Pumps I Valves I Turbines I Turnkey Projects Water & Irrigation | Power | Industry | Oil & Gas | Marine & Defence Building & Construction| Retail Pumps | Solar Pumping System 30
Break the Chain Get vaccinated Sanitize regularly Stay healthy Maintain social distancing KIRLOSKAR BROTHERS LIMITED OUR COMPANIES Established 1888 A Kirloskar Group Company Registered office & Global Headquarters: Yamuna, Survey No. 98 (3 to 7), Plot no. 3, Baner, Pune 411045. Email: marketing@kbl.co.in | Website: www.kirloskarpumps.com | CIN No.: L29113PN1920PLC000670
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