Careers - Australian Taxation Office
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Careers
https://www.ato.gov.au/About-ATO/Careers/
Last modified: 18 Sep 2019
QC 33304
Why work with us Information for
Do work that makes a real difference, work that is applicants
meaningful, diverse and challenging. Everything you need to
We offer work you can't do anywhere else, excellent know about applying for
benefits and conditions, a role with us.
competitive salaries, flexibility and an opportunity-rich
environment.
Help and technical support Diversity and inclusion
Need help using ATO careers? See if your question is We embrace
answered in these quick tips. differences and support
everyone to realise
their full potential.
Entry level programs Casual employment
Be part of a unique and unexpected learning There are a number of
experience - challenge and enrich your learning and opportunities to join the
develop new skills. Apply now for one of our entry- ATO as a casual
level programs. employee.
1 of 67Search current vacancies
Why work with us
https://www.ato.gov.au/About-ATO/Careers/Why-work-with-us/
Last modified: 09 Sep 2021
QC 54327
Hear from our people about how a career with the ATO can take you somewhere
unexpected.
Media: Go somewhere unexpected
http://tv.ato.gov.au/ato-tv/media?v=bd1bdiungi1qx7 (Duration: 2:41)
Our work
At the ATO, you’ll do work you can’t do anywhere else:
work that is meaningful, diverse and challenging
work that makes a real difference to the lives of Australians and contributes to
their economic and social wellbeing
work that might take you somewhere unexpected, such as:
delivering a client experience that defies expectations
designing solutions that turn problems upside down; building cutting-edge
systems that engage, and make it easier to do the right thing
shaping the way legislation is interpreted and applied, and influencing
new policy
testing yourself against the best minds in your field, not just here but on a
global stage
becoming a leader and driving innovation across everything we do.
Our people
At the ATO, our people have vision.
We’re building a leading tax and superannuation administration; and business
registry service known for contemporary service, expertise and integrity.
We are committed, innovative and our achievements are celebrated.
2 of 67We offer a diverse, inclusive and welcoming environment for everyone.
We create an environment where our people can bring their unique and best selves
to the workplace and the work they do.
We're proud to be recognised as one of the leading APS agencies for diversity and
inclusion. Our 2024 Diversity and Inclusion Strategy is our formal commitment to
lifting diversity and inclusion to the next level at the ATO.
We're empowered – we collaborate across boundaries and engage with our clients
and partners to deliver real outcomes.
Our culture
We celebrate and champion diversity to reflect the community we serve. We have a
vibrant, client-focussed culture, positioning us to thrive in a rapidly changing world.
Watch our short video that demonstrates how our cultural traits support us to deliver
the right outcomes for the community.
Media: Our culture overview
http://tv.ato.gov.au/ato-tv/media?v=bd1bdiubc6wn9z (Duration: 1:32)
We have a range of videos about our culture on atoTV – just search 'culture'.
We are:
client focused – we put our clients at the centre of everything we do
united and connected – we work as one team to deliver the right outcomes for
the community
empowered and trusted – we are supported to take ownership, exercise
judgment and make reasonable decisions
future oriented – we will be flexible and adapt to meet immediate and future
challenges
passionate – we are committed to serving the community. We bring
professionalism, energy and determination to everything we do.
Our offer
We offer the opportunity to work for a competitive salary and be part of an award-
winning and highly professional organisation.
Our contemporary workspaces provide the tools and technology you need to deliver
your best work.
Our continuous investment in your professional growth and development ensures
you’ll never stop learning.
We offer:
3 of 67flexibility to provide the best work/life balance for you
generous leave (with the ability to purchase more)
15.4% superannuation
a national presence
an opportunity-rich environment where you can take charge of your career and
go somewhere unexpected.
To apply for a job, you need to register via our online recruitment system, which
allows you to search for jobs, set up job alerts and submit your application.
Search current vacancies
Information for applicants
https://www.ato.gov.au/About-ATO/Careers/Information-for-applicants/
Last modified: 03 Aug 2021
QC 33315
Our work makes a real difference to the lives of Australians and contributes to their
economic and social wellbeing.
To work on behalf of the Australian people, you must have the essential skills that
ensure the ATO can provide the highest standards to taxpayers.
We do this by checking all employees meet our eligibility requirements, pass our
integrity checks, and have the right skills and capabilities.
On this page:
Eligibility
The right match
Merit pools
Reasonable adjustment
RecruitAbility
Indigenous affirmative measure
Disability affirmative measure
Ready to apply
Eligibility
To be eligible for employment with us, you must:
4 of 67be an Australian citizen at the time you apply
always comply with your tax and superannuation obligations
not work in the tax and superannuation industry (during your employment)
satisfy our integrity checks
Integrity
All employees and contractors must agree to integrity checks prior to engagement.
Some roles require a security clearance .
We may also conduct further integrity checks during your engagement.
You'll be required to:
declare your intent to adhere to the legislation and ATO policy governing
privacy and secrecy
uphold this declaration.
During your engagement, you must demonstrate the following standards of integrity
and ethical behaviour:
Always comply with your personal tax and superannuation obligations. We take
this seriously. You'll need to model the behaviour we expect of the community.
Uphold your declaration of secrecy.
Follow the APS code of conduct including actively managing conflicts of
interest.
See also:
Your integrity matters
The right match
Our selection process is merit-based. This means we use a competitive selection
process to assess candidates' suitability.
As part of this process, we use a range of assessment approaches including:
written applications
video interviews
online testing
behavioural interviews
assessment centres.
We also assess personal qualities such as:
honesty and integrity
cultural fit.
When addressing the selection criteria in your written application you can use the
STAR model to increase your chances of success.
5 of 67Core skills
All staff require the following core skills to successfully deliver the administration of
the tax and superannuation systems:
Change fit – the ability to adapt to change, support change initiatives, and help
others on their change journey.
Client service – we deliver products and services that put user needs first.
Collaboration – we build relationships, collaborate, and value the contribution
of others.
Communication – we communicate clearly, actively listen, and respond with
respect.
Data literacy – we analyse and use data to inform decisions.
Digital first – we use digital technology to maximise the user experience.
Innovation – we regularly implement new ideas to improve our work.
Planning and delivery – we manage work with integrity to deliver quality
outcomes.
Problem solving – we define problems and develop solutions that make our
services quicker and easier to use for all Australians.
Job specific skills
Our job specific skills are decided on a role-by-role basis.
They focus on the ‘doing’ or ‘how to’ aspects of work.
These skills complement the core skills and describe the expertise needed for a
role.
Knowledge capabilities
You might be required to have certain knowledge capabilities to carry out specific
work.
These might include:
frameworks and methodologies
legislation and policies
technologies, systems and tools.
You can find out more about the required job specific skills and knowledge
capabilities in the job ad or by contacting the person listed on the job ad.
Attributes
These are the ATO's cultural traits and leadership values all staff must strive for
every day.
They reflect our drive for leadership at all levels.
Find out more at Why work with us.
6 of 67Merit pools
After the recruitment process, successful candidates are placed in a merit pool with
no relative ranking.
If you're placed in a merit pool you could be offered the vacancy you applied for or a
similar vacancy, in a similar location, if one becomes available.
The following ATO location groups are considered similar locations:
Brisbane, Chermside, Upper Mount Gravatt
Sydney, Parramatta, Penrith
Melbourne, Moonee Ponds, Box Hill, Dandenong.
You can find out more about similar vacancies or locations at Creating, using and
sharing merit lists.
Merit pools are valid for up to 12 months from the advertised vacancy date.
Reasonable adjustment
We provide reasonable adjustments to allow people with a disability to participate in
our recruitment process to the best of their ability.
Reasonable adjustments are changes that can help people effectively complete
recruitment assessments.
A disability:
is generally defined as a condition that might restrict a person's mental,
sensory, or mobility functions
may be caused by accident, trauma, genetics or disease
may be temporary or permanent, total or partial, lifelong or acquired, visible or
invisible
may have minimal or substantial impact on a person's abilities.
If your application is successful, reasonable adjustments can also be made
available to assist you in the job.
You can let us know about any reasonable adjustment you may need on the
application form.
See also:
Our commitment to diversity
RecruitAbility
The RecruitAbility scheme encourages employment of people with disability.
If you opt into RecruitAbility, we'll progress you to the next stage in the assessment
process if you meet the minimum requirements of the role.
7 of 67To opt in, follow the instructions on the application form.
Indigenous affirmative measure
The ATO provides job and career opportunities for Aboriginal and Torres Strait
Islander people.
To help us increase the representation of Aboriginal and Torres Strait Islander
people in our workforce, we apply the Indigenous affirmative measure to some of
our vacancies. These positions are open only to Aboriginal and Torres Strait
Islander people.
If the Indigenous affirmative measure has been applied to a vacancy, it will be
clearly indicated in the job advertisement and on the application form.
If you are of Aboriginal or Torres Strait Islander origin and are accepted by your
community as being Aboriginal or Torres Strait Islander, we'd encourage you to
apply to be considered for Indigenous affirmative measure positions.
A competitive process will still be used to assess suitability, and the assessment will
focus on the work-related qualities needed for the position.
See also:
ATO programs for Aboriginal and Torres Strait Islander peoples
APSC Indigenous affirmative measure – guide for applicants
Disability affirmative measure
The ATO provides job and career opportunities for people with disability.
To help us increase the representation of people with disability in our workforce, we
apply the disability affirmative measure to some of our vacancies. These positions
are open only to people with disability.
If the disability affirmative measure has been applied to a vacancy, it will be clearly
indicated in the job advertisement and on the application form.
If you are a person with disability, we'd encourage you to apply to be considered for
our disability affirmative measure positions.
A competitive process will still be used to assess suitability, and the assessment will
focus on the work-related qualities needed for the position.
To demonstrate eligibility for employment under this affirmative measure, you will be
required to provide evidence that you are a person with disability. Evidence of
disability does not need to include information about the type of disability, unless
the vacancy itself has been restricted to persons with a particular type of disability.
See also:
8 of 67APSC disability affirmative measure – guide for applicants
Ready to apply
We're always looking for motivated and innovative professionals to join our team.
To understand what we do and where we're headed, we recommend reading more
about working for the ATO.
You can refer to help and technical support for assistance with lodging your
application.
Search current vacancies
Your integrity matters
https://www.ato.gov.au/About-ATO/Careers/Information-for-applicants/Your-
integrity-matters/
Last modified: 09 Nov 2021
QC 56296
Candidates who are not current ongoing employees of the Australian Taxation
Office (ATO) are required to satisfy a pre-engagement integrity check.
On this page:
Pre-engagement integrity checks
Pre-engagement integrity check process
Proof of identity documentation
Pre-engagement integrity checks
We conduct pre-engagement integrity checks for all candidates seeking
employment with the ATO, either as employees or as contractors.
These checks are done because we have an obligation to the community to ensure
that our people and others who access our information and premises are suitable.
You are required to supply personal information which allows us to complete this
check.
Where you do not engage in this process, fail to supply personal information or fail
9 of 67to satisfy our pre-engagement integrity check, you will not be engaged, or may have
your contract or services terminated.
Pre-engagement integrity check process
When undergoing a pre-engagement check you'll need to:
provide documents which prove your identity and any name changes
provide details and documents that prove you are an Australian citizen. You
must be an Australian citizen to be employed by the ATO
undergo a national police records check – for this you'll need to
provide details of your driver's licence, firearms licence and passport, if
you hold any of these
provide details of any criminal charges, convictions or pecuniary penalties
provide details of your addresses for the last five years. Any substantial
period of time that you have resided overseas within this five-year
timeframe will be scrutinised. You may be required to provide evidence
from an independent source, such as foreign police check and evidence
of your overseas address for that period. Any time you have resided
overseas may impact your eligibility for employment with the ATO.
We'll ask you to declare:
that you are compliant with your tax and superannuation obligations, noting
this is an ongoing expectation during the course of your ATO engagement (to
model the behaviour we expect of the community).
if you have any conflicts of interest, for example, if you are a registered tax or
BAS agent, tax financial adviser or SMSF auditor, we will advise you when you
need to cancel these types of registrations.
we will also ask if you have any other financial or personal interests, including
if you are doing any other work outside the ATO that may conflict, or be seen
to conflict, with your proposed work with the ATO.
In addition, for candidates seeking direct employment with the ATO, we'll also ask
you to declare:
that you're medically fit to undertake the requirements of the position either
with or without reasonable adjustment
any reasonable adjustments you require
if you've received a redundancy payment from an Australian Public Service
(APS) agency or the Australian Parliamentary Service within the last
12 months.
If you're applying for an APS 6 role or above, or a position that has been identified
as higher risk, there are additional checks, which include:
confirmation of educational qualifications and professional memberships or
associations applicable to the position
verifying your employment history with your previous employer, including your
behaviour, conduct and performance and the reasons for your departure
10 of 67bankruptcy register search
digital footprint check – this involves an internet search of your online
presence, including a review of your publicly accessible social media.
Some roles within our organisation also require a security clearance which is in
addition to the pre-engagement check. You will be notified if this is required
What you need to do
In most circumstances, you will submit this information electronically prior to starting
at the ATO.
Current ATO casual or non-ongoing employees
In some circumstances you will need to renew your pre-engagement integrity check.
You will be notified if this is required.
How to prepare for your pre-engagement check
You should begin gathering the following proof of identity documents in the event
that you are successful.
Proof of identity documentation
You will need to provide a document from each of the following sections.
A copy of one of the following:
your full Australian birth certificate issued by the state or territory Registry of
Births, Deaths and Marriages (extracts of a birth certificate and
commemorative birth certificates are not acceptable)
your Australian citizenship certificate (providing both the front and back of the
certificate).
A copy of one of the following:
current Australian passport
current licence or permit issued under a law of the Australian Government, a
state or a territory (for example, an Australian driver's licence and a copy of the
front of the licence is required, and back of the licence where address details
exist)
current Proof of Age card
current Australia Post Keypass identity card
current Department of Home Affairs (DHA) Immicard .
A copy of one of the following:
your current Medicare card
a current identification card issued by the Australian Government, a state or a
territory as evidence of entitlement to a financial benefit (for example, a
Pensioner Concession Card or Health Care Card from Services Australia)
a current security guard or crowd control licence
11 of 67a tertiary identification card
a private health care card
a current credit card or bank card
a bank account statement dated within the last six months.
A copy of one of the following, as evidence of your current residential address:
property lease or rental agreement
an account from a utility (such as electricity, phone or gas), superannuation,
insurance, motor vehicle registration or land rates notice dated within the last
six months
Electoral roll registration – you can check or update your address details on
your state electoral role online. You will generally receive a confirmation email
or screen message which you can provide as evidence.
If you were born in Australia on or after 20 August 1986
You must provide a copy of one of the following (if not already supplied):
your current Australian passport
if you have previously supplied your full birth certificate, you will also need to
provide evidence of one parent’s Australian citizenship or permanent residency
at the time of your birth - this evidence can be any of the following:
one parent’s Australian birth certificate
one parent’s Australian passport that that was issued prior to your birth
one parent’s certificate of Australian citizenship issued prior to your birth
proof of one parent’s permanent residency at the time of your birth, for
example, a passport showing a permanent entry stamp into Australia prior
to your birth.
If you are unable to provide any of these, you must apply to the Department of
Home Affairs (DHA) for a certificate of evidence of Australian citizenship.
Change of name documentation
You must provide official name change documentation for each and every name
change. Provide one of the following documents to substantiate your change of
name:
Australian Marriage certificate issued by the state or territory Registry of Births,
Deaths and Marriages with the identification or registration number clearly
visible. Marriage certificates provided at your marriage ceremony will not be
accepted as they don't include identification or registration numbers. If you
don't have a certificate issued by the relevant state or territory Registry of
Births, Deaths & Marriages, you will need to apply for one from the relevant
registry
overseas marriage certificate issued by official authority
decree nisi or decree absolute (that is, formal evidence of divorce)
deed poll
re-issued birth certificate with name change documented
12 of 67an official name change document issued by the state or territory Registry of
Births, Deaths and Marriages .
If you use another name that is different to the name on your official documentation,
for example, where you have not changed your name legally by marriage, divorce or
deed poll, you need to complete a statutory declaration stating why your name is
different.
Certified copies of qualifications
You will be required to provide a certified copy of any qualifications you’ve
referenced in your application.
We may confirm your qualifications directly with your educational institution.
Timeframe
After we receive all complete and correct documentation, it can take up to
20 working days to process your pre-engagement checks. If any issues are
identified with any of the checks, this may take longer.
Help and technical support
https://www.ato.gov.au/About-ATO/Careers/Help-and-technical-support/
Last modified: 16 Sep 2019
QC 58811
Need help using ATO Careers? See if your question is answered in these quick
tips.
Registering and logging in
You can register by selecting Job alerts from the left hand menu. Then select
Register and follow the instructions on the screen.
Alternatively you can register when you start a new application.
When you register you'll be asked to provide details including your name, email
address and mobile number. You'll also be asked to set a password.
Once registered, we'll send you an email with your username which you can save
for future use.
If you apply for a position with us you may receive communication regarding your
application by SMS which will be sent to the mobile number you provided.
13 of 67Job alerts
Job alerts notify you about employment opportunities that match your preferences.
To register or edit job alerts on ATO Careers , select Job alerts and log in or
register. Then follow the instructions on the screen.
Starting your application
Select the job you want to apply for from the Current vacancies and select the Start
new application line under the Action heading.
Previewing the application
To preview an ATO vacancy, go to the vacancy you want to preview, and select the
Preview application form link under the Action heading.
Written response and word limit
An application form may ask you to provide a written response with a specific word
limit.
It's a good idea to prepare and save your response in a separate document before
copying and pasting the text into ATO Careers. Make sure you save your
information regularly.
If you go over the word limit you'll get a warning message and you won't be able to
submit your application. If you are using bullet points or symbols, the word count in
Microsoft Word may give you a different word count to ATO Careers.
Formatting tips
Follow these tips when formatting your application:
use plain text, do not use bolding or underlining
if you want to use dot/bullet points, indicate these by using asterisks (*) or
dashes (-)
ideally you should prepare responses in a Word document first
use the spell check function, as there is no facility in the online form
cut and paste from Word into the ATO Careers system
check the formatting before you submit your application as some formatting
features may be lost when you cut and paste from Word.
Uploading a resume
As part of the application you may be asked to upload a resume. To do this select
the Browse button on your application form and select the document you want to
upload.
14 of 67If you want to make changes to your resume after you upload it, update your
resume outside of ATO Careers and save the new version. Uploading the new
version will replace any previous resumes that were uploaded.
Some mobile devices, like those made by Apple, will not allow you to search their
file system for documents like your resume. If you can't upload a file on your device,
use a desktop or laptop computer instead.
Submitting your application
Submit your application by selecting the Submit application button at the top of the
Preview and Submit page and confirming you're ready to submit it.
If you’ve completed your application but can't see the Submit application button at
the top of the page, check you've answered all the compulsory questions and
selected Save and Continue for each page of the application form.
The system will send you an email confirming the application is submitted. If
successful, the application status will have changed to submitted on My profile.
Accessing submitted applications
You can save and exit a current application and return to it at a later time provided
the job hasn’t closed. To access your application follow these steps:
log into ATO Careers
go to My profile and select My applications
select the application you want to return to – you can also view previous
submitted applications.
Your history never expires, so you'll be able to view each application whenever you
need to.
Contact officer details
You can find the details of the contact officer in the candidate information kit. You
can do this for any job you’ve started an application for by following these steps:
in ATO Careers , go to My profile and select My applications
select the job application
select the link at the top of your application summary to access the job details
open the Candidate kit and locate the contact officer's details.
Where there is no candidate information kit, the contact officer details will be listed
in the job advertisement.
Late applications
Make sure you submit your application on time. Requests to submit a late
application will only be accepted in exceptional circumstances and will be assessed
on an individual basis. If you're unable to submit your application by the closing date
15 of 67and time, phone the contact officer listed in the candidate information kit to seek
approval to submit a late application. You'll still need to submit your application
using ATO Careers.
Withdrawing your application
If you no longer wish to be considered for a position you can withdraw your
application at any time after you have submitted it. To withdraw your application
follow these steps:
in ATO Careers , go to My profile and select My applications
find and select the application you wish to withdraw
select the Application summary
select the Withdraw application button at the top of the application summary
page
confirm your withdrawal on the next page and provide the reason why you are
withdrawing
once you've withdrawn you'll see confirmation on screen, in your history and by
email.
If you start an application but don’t want to submit it, you don’t need to withdraw it.
An incomplete application will not be considered.
You cannot withdraw and then reapply for the same position.
Trouble logging in
Your ATO Careers ID is the email address you registered with.
If you have forgotten your password, select the Reset it link on the login page. Enter
your email address and we'll send you a link to reset your password.
Trouble submitting an application
Log into ATO Careers before starting an application, and to access applications
you've started or submitted.
Once you've started an application it will appear under My Profile.
If you've completed your application but can't see the Submit Application button at
the top of the page, make sure you've answered all the mandatory questions and
selected Save and Continue for each page of the application form.
Not receiving job alerts
If you've set up job alerts but aren’t receiving any:
log into ATO Careers and select Job alerts
check you’ve set your frequency to daily so you’re notified of new vacancies
right away.
16 of 67To check if your profile matches any current vacancies select View jobs matching
my alert profile at the top of the page.
System generated emails are issued from ATOcareers@nga.net and include
application receipt emails and job alerts.
Technical difficulties
If you're having trouble applying or submitting online you should get in touch with
the contact officer listed in the candidate information kit. They'll be able to answer
your questions and help determine an appropriate way for you to submit your
application.
External and internal portals
ATO Careers has two job portals:
Our external portal shows all ongoing, non-ongoing and casual vacancies
available to candidates both within and outside the organisation.
Our internal portal shows all vacancies available on the external portal, plus
opportunities only available to ATO staff (for example, expression of interest
processes).
If you're a current ongoing ATO staff member you should access the internal portal,
otherwise you should access the external portal.
Privacy and security
ATO Careers uses SSL V3 encryption, which means the information you provide is
secure.
You can find out more about privacy by reading our Privacy note.
Contact us
If you have questions about your application, contact the contact officer listed on the
candidate information kit. If there is no candidate information kit, the contact officer
will be listed in the vacancy advertisement.
If you have a hearing impairment, phone the People Helpline on 13 15 50.
Current vacancies
https://www.ato.gov.au/About-ATO/Careers/Current-vacancies/
Last modified: 17 Dec 2020
QC 56295
17 of 67Search for current vacancies on our ATO Careers portal.
You can also register your interest in temporary employment opportunities and sign
up for job alerts. If you do, we'll email you the details of jobs that match your search
profile as soon as they're advertised.
Search current vacancies
Entry Level Programs
https://www.ato.gov.au/About-ATO/Careers/Entry-level-programs/
Last modified: 08 Dec 2021
QC 54328
We offer a range of entry level programs to start your career with us. You can
consider which option is right depending on your location, situation, and interest,
and whether you want to work full time, part time or casual.
Our entry level programs include programs for:
University students and Graduates
ATO Graduate Program
University Partnership Employment Program
Aboriginal and Torres Strait Islander peoples
Evergreen Program
Jumpstart program
Recent High school graduates
School Leaver program
Career Kickstart program
Veterans, Neurodiverse or part time professionals
Opening Doors Program
By choosing an entry level career in the ATO, you’ll be given all the challenge you
desire, with meaningful work and flexibility to follow your interest and grow your
skills, while being a part of an organisation that strives to make a positive impact.
It’s a career that improves our country, and we want you to be a part of it.
18 of 67The ATO Graduate Program
https://www.ato.gov.au/About-ATO/Careers/Entry-level-programs/The-ATO-
Graduate-program/
Last modified: 08 Dec 2021
QC 49441
Applications for our 2023 Graduate Program open on 7 March 2022 and close on
8 April 2022.
On this page
Why choose us
What the program provides
Graduate program salary
Our ideal candidate and cultural fit
Why choose us
As an ATO graduate, you’ll be given challenging, meaningful work and an extended
training program to help you navigate through your career journey. All while being a
part of an organisation that strives to make a positive impact. It’s a career that
improves our country, and we want you to be a part of it!
At the ATO you will do work that is meaningful, diverse and challenging – work that
matters.
Media: The ATO Graduate Program – interactive video
https://ato.vudoo.io/embed/37812668391
A transcript of this video is available.
Graduate program salary and super
Our graduate program offers:
a competitive salary of
more than $65,000 during the program
over $73,000 upon successful completion of the program
19 of 67employer superannuation contribution of 15.4%.
What the program provides
We provide:
an intensive 12-month program
challenging work rotations to develop your skills and explore different areas of
interest
dedicated training and development opportunities
a program manager to support you throughout the year
a competitive starting salary of more than $65,000
work-life balance including flexible working arrangements and generous leave
entitlements
an inclusive and diverse workplace culture
an excellent social and networking base with fellow graduates.
On successful completion of our graduate program, you'll:
gain a permanent APS 4 level role that is relevant to your stream
receive a salary of over $73,000 with an employer superannuation contribution
of 15.4%
continue to receive a wide range of employee benefits, including flexible
working hours, 4 weeks of annual leave and annual salary advancement.
be able to explore further study and qualifications.
Our ideal candidate and cultural fit
We’re looking for people:
that think our work is innovative and dynamic
have a brilliant brain! We need problem solvers that suggest new ways of
doing things
with curiosity and courage to deliver Australian Government initiatives and
prepare to meet future needs
with resilience and commitment to see ideas through to the end
with enthusiasm, that are adaptable and flexible and can work towards a united
goal
who are digitally savvy
that are good communicators and can tell the story in many ways
with integrity that can help our clients and empathise with their situations and
needs.
We give high priority to building your capabilities and provide a culturally diverse
and safe working environment because we want you to enjoy a full and varied
career with us.
Find out about
What the Graduate Program involves
20 of 67Check your eligibility
ATO Graduate Program recruitment process
Hear from our grads
What we are looking for
Why work with us
Australian Government Graduate Program
What the Graduate Program involves
https://www.ato.gov.au/About-ATO/Careers/Entry-level-programs/The-ATO-
Graduate-program/What-the-Graduate-Program-involves/
Last modified: 08 Dec 2021
QC 64592
Your 12-month Graduate Program involves training, work placements and
mentoring and support. There are also a range of social events that give you the
opportunity to make friends and build networks.
On this page
Induction
Training
Rotations and post-program placement
Mentoring and support
Evaluation
Social events
Induction
Your journey with us begins with a welcome from our Executive followed by a
dedicated 5-day induction.
Over the course of this first week you will be introduced to:
your training calendar
corporate and security requirements
what it means to be an employee of the APS
what the different business areas of the ATO do.
Hear from recent graduates about their Induction.
Training
Our regular training exposes you to a range of both stream-specific and ATO topics.
You will consolidate and apply your learnings via research tasks throughout the
year. All your training will be delivered by qualified facilitators who are topic experts.
21 of 67Hear from recent graduates about their Training.
Rotations and post-program placement
During the year you will go through 2 rotations and a client contact experience:
rotations will be in business areas – these will help you to develop your
knowledge and capabilities across a range of topics
the client contact experience demonstrates the diversity of the community the
ATO serves and the vast range of topics we provide advice on. You may be
assisting clients via the call centre, myGov shopfront or answering real-time,
online queries through our online chat function.
We will tell you the details of your first business area rotation during your induction.
We will decide your:
second business area rotation in the middle of the year
post-program placement at the end of your graduate year.
When you successfully complete the program, you'll be eligible to advance to the
next APS work classification level (APS4).
Hear from recent graduates about rotations, the Client contact experience and post-
program placement.
Mentoring and support
During the Graduate Program, you'll have the opportunity to learn from experienced
staff that will guide and mentor you through your training and work rotations.
We provide support to our Graduates at both a professional and personal level.
You'll be helped by:
Program Manager – supports and guides your probation, approves your leave,
recommends appropriate work rotations, and provides advice and support on
any issues or concerns you may encounter
Trainers – offer support through facilitating courses, marking assessments and
giving feedback. They also provide additional tutoring and support to address
any technical training-related questions
Rotation Team Leaders – support you in your workplace area and teach you
the technical skills and use of IT systems relevant to your role. They will assist
you to build your workplace capabilities and knowledge.
Graduate peers – provide valuable support through the many training and
assessment activities you'll undertake together.
Hear from recent Graduates about our Mentoring and support.
Evaluation
Your Program Manager will liaise with your trainers and Rotation Team Leaders to
22 of 67evaluate your performance.
You'll develop a performance tracking document with your Program Manager and
your Rotation Team Leader. You will renew this in each new work rotation as you
achieve your goals and set new ones. Regular feedback from managers and
trainers help shape your development needs and assist in keeping you 'on track'.
Social events
Our Graduate Program will give you an excellent social and networking base. Over
the course of the program you will have many opportunities to involve yourself in
social events specific to your site. In some sites, there are also social networks of
Graduates from across the APS.
Most sites also have active social clubs that run fundraising activities, happy hours,
sporting competitions and family fun days.
The national network of social clubs hosts a sports carnival every
two to three years. You can represent your site and state/territory in events, or just
come along to enjoy the friendly atmosphere.
Hear from recent graduates about our Social events.
Next steps
Check your eligibility
Find out about the ATO Graduate Program recruitment process
Graduate Program eligibility
https://www.ato.gov.au/About-ATO/Careers/Entry-level-programs/The-ATO-
Graduate-program/Graduate-program-eligibility/
Last modified: 08 Dec 2021
QC 49418
This information will help you decide if you are eligible to apply for our Graduate
Program.
On this page
Who can apply for our Graduate Program
Recognition of overseas qualifications
Indigenous affirmative measures
Who can apply for our Graduate Program
23 of 67You are welcome to apply to our Graduate Program providing you:
are an Australian citizen or will be by 30 January 2023 and are willing to
undergo police and character checks as required.
have completed your university degree within the last 3 years or be in your
final year of study. By the time you start our program, you must have
completed all your course requirements.
Recognition of overseas qualifications
If you hold international qualifications, you'll need to provide us with a statement
verifying recognition of your qualifications.
You can verify your qualifications by the Department of Education, Skills and
Employment .
We will not consider your application if it does not include this supporting
documentation.
Next steps
ATO Graduate Program recruitment process
If you have questions about your eligibility, email
EntryLevelPrograms@ato.gov.au
Indigenous affirmative measures
The ATO encourages Aboriginal and/or Torres Strait Islander people to apply to our
Graduate Program. Some positions in the program will be filled using the Indigenous
affirmative measure.
To apply for the Graduate Program through the affirmative measures process, you
must be able to provide written evidence that you:
are of Australian Aboriginal and/or Torres Strait Islander descent
identify as an Australian Aboriginal and/or Torres Strait Islander
are accepted as an Australian Aboriginal and/or Torres Strait Islander in the
community in which you live or have lived
are an Australian citizen.
If this applies to you, you will be able to select this option on the ATO Careers page.
For more information, see A guide for applicants on the Australian Public Service
Commission website.
ATO Graduate Program recruitment process
24 of 67https://www.ato.gov.au/About-ATO/Careers/Entry-level-programs/The-ATO-
Graduate-program/Apply-for-the-Graduate-program/
Last modified: 08 Dec 2021
QC 49416
Applications for the 2023 Graduate Program open on 7 March 2022 and close on
8 April 2022.
On this page
When to lodge
Lodging your application
Lodging data and human resources applications
After you lodge
Assessment activities
Preliminary decision
Final checks
Offers
When to lodge
Applications for the 2022 Graduate Program are closed. 2023 applications open on
7 March 2022.
Lodging your application
When completing the online application, we will ask you to provide:
personal information
details of your qualifications. We will ask you to include your current Academic
Transcript (as an attachment – maximum 3MB)
a statement verifying your qualifications if you have overseas qualifications (as
an attachment – maximum 3MB).
Tips:
Have this information ready when you start your application.
Save your application regularly to ensure you don't lose any data. The page
will time out if it is inactive for more than 30 minutes.
We may request your resume at a later stage if you progress.
Lodging Data and Human Resources applications
If you want to apply for Data or Human Resources (HR) positions within the ATO,
the process is different.
You must apply through the Australian Government Graduate Program (AGGP)
only.
Do not apply through the ATO as well.
You can then select the ATO and other government agencies as your
preference and we will receive your application.
25 of 67The AGGP offers graduates job opportunities across multiple disciplines. The ATO
is a participating agency in the Data and Human Resources (HR) streams of the
AGGP.
This means you will only have to go through the application and selection process
once to be considered for a number of Australian Government agencies, including
the ATO.
HR Graduate program
For more information about the HR Graduate Program, visit
www.apshrgrads.com.au
Data Graduate program
For more information about the Data Graduate Program, visit The Australian
Government Data Graduate Recruitment
After you lodge
Once you've lodged your online application, you'll receive a notification email
confirming your submission.
If you don't receive an acknowledgement email, you can check we have received it
by logging in to eRecruitment and selecting My profile then View emails.
You can update your personal details at any time by logging in to eRecruitment.
However, you will not be able to change any other details in your application.
If there are significant issues that affect the information in your application, email us
at EntryLevelPrograms@ato.gov.au.
Assessment activities
There are several stages of assessment in the process. You will need to perform
strongly in each assessment to progress to the next stage, including application,
online activities and interview.
You will receive notification of the outcome of each stage, even if you are not
successful.
Preliminary decision
At this point, we will review your performance from all assessment stages of the
process and determine your suitability for the merit pool.
Unsuccessful candidates can access feedback about their assessment centre
26 of 67performance after the selection process has finished.
Final checks
If your application is successful, we will phone you to confirm your availability for the
Graduate Program.
We will then undertake a number of checks:
We will confirm you are or will be an Australian citizen by 30 January 2023.
If you are still studying, we will confirm you are on track to complete your
university qualifications by 31 December 2022.
You will need to satisfy our integrity check. We will confirm your identity, check
police records, and ask you to complete 2 forms – a declaration of secrecy and
compliance with tax and superannuation obligations. Additional checks may
also be required.
See Your integrity matters for more information about pre-engagement integrity
checks for candidates who are not current ongoing employees of the ATO.
Offers
After we have confirmed your availability and have obtained a satisfactory integrity
check, we will send you a formal offer.
We anticipate making offers of employment from September 2022.
Hear from our graduates
https://www.ato.gov.au/About-ATO/Careers/Entry-level-programs/The-ATO-
Graduate-program/Hear-from-our-graduates/
Last modified: 08 Dec 2021
QC 49428
Past graduates from different streams talk and write about their experiences of our
Graduate Program.
On this page
Experiences by stream
Experiences of the program
Experiences by stream
Watch videos of our recent graduates talking about their experience in the Graduate
Program:
27 of 67Design graduate – Angela Tsui
Data graduate – Andrew Watson
Human Resources graduate – Eleanor Ross
Taxation graduate – Muhammad Anwar
Marketing graduate – Liam Cross
Design graduate – Angela Tsui
Angela Tsui talks about her experience as a Design grad.
Data graduate – Andrew Watson
Andrew talks about his experience as an Data grad.
Human Resources graduate – Eleanor Ross
Eleanor talks about her experience as a Human Resources (HR) grad.
Taxation graduate – Muhammad Anwar
Muhammad talks about his experience as a Taxation grad.
Marketing graduate – Liam Cross
Liam talks about his experience as a Marketing grad.
Experiences of the program
Recent graduates talk about their experiences of the different elements of the
program:
Induction
Training
Rotations and post-program placement
Mentoring and support
Client contact experience
Social events
Induction
Damien Holmes – Taxation
When first starting the Graduate Program, I was excited about the opportunity and
28 of 67somewhat apprehensive about working in a large, sophisticated organisation.
Thankfully my concerns were laid to rest early in the program, as the induction
process was well communicated and impressively supported. It was very clear from
the start of the program about how the program would be run, what was expected
from me and what resources were available.
The onboarding process was the best I have ever seen in the 25 years I have been
in the workforce. The induction program was well structured, it ran you through the
key elements of the organisation, connected you to the services, networks, groups,
etc. that currently existed both locally and nationally. Also having one day a week to
learn new elements of the organisation was fantastic, as I was exposed to a variety
of areas in the ATO that I did not realise existed and found work that I really enjoyed
that I did not expect to.
Training
Andrew Watson – Data
The first milestone was training about the income tax equation, which is the
fundamental basis for a lot of the work we undertake. Understanding concepts such
as taxable income, deductions and offsets have been essential for rotations. My
2 rotations had a lot of work variety. Because analytics is a multi-disciplinary field,
we learned about statistics software, corporate intelligence analysis and machine
learning. This was combined with workplace training like the Agile and Lean
methodologies, risk management and resilience. Altogether, we learned a lot of
skills which will forever aid us in our careers - both in the field of analytics and in
other fields we choose.
A highlight was travelling to Sydney to be trained on 'machine learning' by Eugene
Dubrosarssky with the other analytics grads from around Australia. It was an
exciting introduction to emerging technology, and it was good to meet graduates
from other sites and compare experiences.
Cheng Vuong – Taxation
My experience as a Taxation graduate in the ATO Graduate Program has been very
rewarding. The highlight of the program for me has been the training and
development opportunities provided through the year-long training program,
milestone tasks and work rotations. I was already working at the ATO prior to
starting the program, and the program has been a great opportunity to continue my
professional and personal development.
The training program covers various topics for taxation graduates including
fundamentals of income tax and the taxation of business structures; and soft skills
(for all graduates) including emotional intelligence and presentation skills.
The training program has been delivered by knowledgeable and experienced
trainers who are to be commended for their ability to make complex tax topics easy
to understand. The milestone tasks and the weekly discussion forum have been
effective in consolidating my learning.
Rotations and post-program placement
29 of 67William Nim – IT
My first rotation was based in the Superannuation Program of Work (SPOW), where
I was placed in the Value Management Group (VMG). There is a huge amount of
work that SPOW release, and it is up to the VMG to estimate the effort, priorities,
and scheduling of development items so that it can effectively be distributed among
the SPOW scrum teams.
This rotation provided me with a taste of how project management is handled within
the ATO. My placement in this team revealed the wide range of teams across the
ATO and how they collaborate with one another to implement work items.
For my second rotation, I was placed in the Business Automation Team (BAT). The
team develops applications and automated solutions for business areas within the
ATO and maintains these applications after delivery to the client.
In this team, I was given the sole responsibility of developing various applications
for clients. I was given a lot of freedom with developing applications as the
requirements gathering, solution design, programming, testing, and maintenance
are done by individual application developers. The BAT provided me with a huge
opportunity to improve my application development skills as well as help out ATO
staff by making their processes more efficient.
Jessica Chal – Taxation
My first rotation was in Superannuation – Private Rulings and Interpretive Advice.
This involved a range of responsibilities, including interpreting legislation, drafting a
private ruling that would allow or decline the taxpayer’s request or influence a
decision about their superannuation issues. Being able to draft my own private
ruling and have ownership in it was challenging but also a very rewarding learning
experience. During my rotation in the Superannuation Team, I had been assigned a
mentor and a supervisor. They were very supportive and guided me to understand
more about our taxation and superannuation system.
My second rotation was in the Small Business Assurance Team where the
graduates had a chance to contribute to the Black Economy Taskforce. We
undertook a range of tasks from planning and contributing the Shadow Economy
project to conducting the actual walk-ins itself. In addition, we also had a chance to
profile, audit tax gap cases and attended the audit interviews during the second
rotation. This had allowed us to expose to various types of tax technical work and
meet face to face with our clients.
Anne Marie McKenzie – Data
Entering the graduate program was daunting but being assigned a program
manager helped tremendously with transitioning into work at the ATO. The program
is a great way to get a feel for the different areas of the ATO and learn where you fit
best. My first rotation was in Enterprise Analytics, Smarter Data. A typical day would
involve a stand-up meeting with the team where everyone updates on their work
progress and problems they are having, followed by finding, gathering, interpreting
and displaying data to other departments of the organisation.
30 of 67My second rotation was in Data Science, Smarter Data. I worked on larger scale
projects, and a typical day was filled with more research and model building than
rotation one. I was able to utilise my university skills including the intricacies of data
storage in warehouses, languages used to query that data and statistics. I have had
regular capability meetings with my program manager to make sure I’m on track,
and they are also available to reach out to whenever you need them.
Mentoring and support
Patrick Hewitt – Taxation
I always felt considered when changes were being made or opinions were
requested of us. The amount of support I received from my mentor, the trainers and
program managers could not have been any greater, and there was never a time
where I felt left out. My learning style was considered, and I was trusted with
enough responsibility to work from home if need be. The collegiality I have
experienced, the flexibility I have witnessed and the quality of the work I have
completed at the ATO has cemented my belief that I made the right decision to
accept that offer when it arrived in my email inbox late last year. The ATO’s
response to the rapid rise of COVID-19 could not have been better, for both their
employees and the community we serve.
Maddison Bell – Taxation
Despite the ATO’s responsibility for administering one of the biggest ever stimulus
packages, it remained committed to ensuring all graduates were supported. The
graduate program made a quick yet thoughtful decision to allow us to work from
home to demonstrate our safety was a priority. My experience has been nothing
short of wonderful. Our managers and trainers provided amazing support and
assistance during the working from home period, maintaining regular contact to
ensure that we were coping with the change. This support continued as we
returned to the office to service the needs of the community. I am very grateful to be
a part of an organisation that supports and prioritises people.
Client contact experience
Scott Seow – Taxation
The client contact rotation – while dreaded at first by many of us – turned out to be
a very valuable part of the graduate program. The client contact experience allowed
me to really interact with the general public, dealing with people from a wide variety
of backgrounds, age groups and circumstances. Furthermore, it helped me become
very familiar with ATO systems, which is a valuable skill in any business line within
the ATO. It was a very different experience from speaking to tax agents, and really
puts into perspective the type of people that we should be considering during the
course of our work.
The main challenge during the client contact rotation for me was picking up the first
phone call. Despite the weeks of training provided, I felt quite hesitant about taking
the first call. I remember opening as many pages as I could to anticipate the first
call, which didn’t really help. The best way to go about it is to just take the plunge
and use the ‘hold’ function when you need to (which will initially be a lot), and don’t
31 of 67be afraid to ask for help.
Social events
Liam Cross – Taxation
Engaging in social events in your graduate year is a must! Not only are social
events a great chance to meet those on the same journey as you, but they are also
an excellent opportunity to network with many former graduates. Start building a
network that will stick with you throughout your career. There are always heaps of
events to pick from – from local site initiatives to graduate social events (and
everything in-between). You just need to take the plunge and get involved!
Andrew Proudley – IT
As a graduate, it has been very easy to get involved in the various social and site
events within my office. Our graduate cohort regularly went out for drinks on
completion of various milestone tasks. We also joined the local Green Team and
became involved in the promotion of green activities within the site, running an
event for National Tree Day, and a large site expo.
What we are looking for
https://www.ato.gov.au/About-ATO/Careers/Entry-level-programs/The-ATO-
Graduate-program/What-we-are-looking-for/
Last modified: 09 Mar 2021
QC 64593
We offer graduate positions in the following streams:
Information technology (IT)
Taxation
Data
Design
Marketing and communication
Human resources
See also:
Work locations
Find your field of study below to access our suggested streams
Suggested
Field of study completed in the last three years
stream
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