CAREER PLANNING GUIDE - CAREER SERVICES EXPLORING CHOICES MAKING DECISIONS
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CAREER SERVICES E X P LO R I N G C H O I C E S … M A K I N G D E C I S I O N S CAREER PLANNING GUIDE
C O N T E N T S Description of Resources and Services 1 Career Exploration 2 Experiential Education 4 Job Searching Meeting the Employer Graduate and Professional School Options 24 The Interview Planning Ahead Know Your Employer What Employers Want 5 Setting Career Goals and Exploring Options Dress for the Interview 7 Networking Structure of the Interview The Informational Interview 25 Essentials of a Good Interview Implementing Strategies 26 Types of Interview Questions and 9 Researching Employers Interviews 10 Distance Job Search 33 Thank You Notes 11 Principles for Professional Conduct Decision Making 12 Policies for On Campus Interviewing 34 Offers and Acceptances 14 LUCIE (Lehigh University Career Information Exchange) 36 Job Search Checklist 15 Writing a Resume General Information and Aesthetic Presentation Resume Formats 22 Action Words 23 Tips for Writing Cover Letters
CAREER SERVICES Description of Resources and Services Career Exploration CAREER COUNSELING CAREER COUNSELING Meet one-on-one with a career counselor to discuss Workshops your personal career plan. If you are researching career Take advantage of on-campus workshops designed to } options, beginning a job search, or pursuing graduate help you develop the skills you’ll need in your job search CAREER PLANNING GUIDE education, you can find professional guidance in or to prepare you for entering graduate or professional Career Services. Counselors will help you with questions programs. Interactive and group-oriented workshops related to selecting a career path, locating an internship, provide practical information on topics such as writing writing a resume, developing interviewing skills, defining dynamic resumes, developing your interviewing skills, job search strategies, researching companies or graduate conducting a fulfilling and productive job search, using schools and evaluating job offers. the Internet in your job search, creating a career portfolio Assessment and networking. Career counselors are also available to Choosing a career path can be a difficult decision. present information to student groups, clubs and Interest inventories and assessment tools can help you organizations, residence halls and Greek organizations. to select a career path and/or generate options for pro- For information on requesting a program, please visit fessions that will best meet your interests, values and skills. www.lehigh.edu/careerservices and click on Workshops Make an appointment with a counselor to learn more and Events. about using these tools as part of your career decision- { Resume and Cover Letter Critiques making process. Drop off your resume and/or cover letter to be reviewed RESEARCH by one of our counselors or Peer Educators and it will The Career Library contains a wide collection of books be ready for pickup within two days. You can also meet and publications on the subjects of career planning, career individually with a counselor to review your resume. fields and employers, graduate and professional schools, job Mock Interviews listings and employer brochures. Information is also Do you know what a behavioral interview is? Have you available on internships and summer jobs, as well as ever had a formal interview before? A mock interview national and international job opportunities. allows you to practice your interviewing skills in a role- 1
playing situation. A career counselor will interview you NETWORKING CONTACTS for 15 to 20 minutes on videotape and, afterwards, provide The Lehigh University Career Advisory Network feedback to help you develop interview skills. In addi- (LUCAN) is a group of more than 26,000 alumni tion, you may meet with an industry professional for volunteers who are experienced professionals in their a mock interview on one of our scheduled Mock chosen fields. You can ask these career advisers about Interview Days offered in the beginning of each semester. career paths and specific industries. Our Career Librarian can provide a list of these alumni through the LUCAN PEER EDUCATOR PROGRAM database, referenced by job title, industry or location. The Peer Educator Program is a volunteer program Career Services counselors will help you make the most of trained peers who assist you with career-related issues. { of these networking contacts. Peer Educators are extensively trained in many aspects CAREER PLANNING GUIDE of Career Services and in career development including PRE-PROFESSIONAL PROGRAMS resume and cover letter critiquing, the Lehigh University Information, advising, workshops and newsletters are Career Information Exchange (LUCIE) and the Career offered to students seeking careers in the legal and health Library. (See page 14 for information on LUCIE.) professions. Numerous resources and information on graduate and professional programs can be found on file in the Career Library. Experiential Education Gaining “hands-on” experience in a specific job or industry gives you a deeper under- standing of the field. Experiential Education allows you to gain experience in a work } environment while developing marketable “real world” skills. The Career Services profes- sionals can help find the right opportunity for you. EXTERNSHIPS Externships are designed to assist you in gaining exposure to a specific career or career field. Ranging from one to five days, they provide a wonderful opportunity for you to “shadow” a Lehigh alumnus or other professionals in the 2
workplace. These externships, which are scheduled during the winter break, are offered in the Arts & Sciences, Business and Engineering colleges. COOPERATIVE EDUCATION (CO-OP) Co-Op is a selective program at Lehigh available to engineering students. Designed to provide eight months of paid, full-time work experience that bridges the gap between engineering } NEED IMAGE theory and application, a Co-Op position CAREER PLANNING GUIDE allows you to graduate within a four-year time frame. Because of the rigorous academic schedule, only the top students in the sophomore class are invited to participate in the program. Interviews and selection by the companies takes place in the spring semester of sophomore year. Once selected, you attend Lehigh for a summer schedule of junior-level course work, then begin your first work rotation with the sponsoring company in mid- August. This first rotation lasts until the end of December or the beginning of January, when you return to Lehigh for the second semester of { be purely for the experience. Internships provide you your junior year. The Co-Op experience is completed with a valuable opportunity to develop skills that with the second work rotation the following summer. complement your classroom learning and give you an INTERNSHIPS opportunity to learn about the world of work. Internship An internship helps you gain on-the-job experience in opportunities are posted on LUCIE (see page 14). your field of interest. These experiences can be as short Meet with a career counselor to develop a search strategy as a few weeks or as long as a few months. Some positions to that will help you find an internship to complement are paid, others may receive course credit, and some may your academic achievements. 3
Job Searching Graduate and Professional JOB OPENINGS School Options LUCIE is a Web-based system that allows registered Not everyone decides to enter the work force upon students and alumni to access job information and place graduation. Many students choose to further their their resumes online. All registered undergraduate and education by attending graduate school. Counselors graduate students can participate in the On-Campus can advise you on searching for schools and graduate Interviewing process. You can review lists of employers programs, completing applications and testing proce- recruiting Lehigh candidates and information about dures, writing personal statements, and making the { upcoming on-campus employer information sessions at appropriate choice for your individual needs and desires in a program. CAREER PLANNING GUIDE www.lehigh.edu/careerservices. ON-CAMPUS INTERVIEWING AND EMPLOYER INDIVIDUAL COUNSELING INFORMATION SESSIONS You can meet one-on-one to discuss graduate and Hundreds of employers interview candidates on-campus professional school options and how to enhance your for full-time, internship and Co-Op positions between candidacy for such programs through academics, internships October and April. Many employers offer special on-campus and experiential learning. information sessions to help you learn more about their WORKSHOPS organizations. Employers interview students from all Information concerning the application process for health colleges. Go to www.lehigh.edu/careerservices to register professions, law and graduate school is presented each for on-campus interviewing. You can also attend overviews semester. Please reference www.lehigh.edu/careerservices of the on-campus interviewing program at the start of for updated workshop and seminar information. each semester. GRADUATE SCHOOL TESTING } CAREER FAIR Information booklets (which include registration Each fall, Career Services features a Career Fair for all information) are available in the Career Library for students. Come and meet employers seeking a variety the GRE, GMAT, LSAT, and MCAT, DAT, and OAT. of candidates during the fall and spring semesters. Check out the timetable to find the best time to Whether you are seeking a full-time position or an prepare for an admissions exam. internship, meeting employers early can provide you with a distinct advantage. 4
Planning Ahead Setting Career Goals... • How have I developed my communication skills? • Do I enjoy structure or flexibility in the tasks I perform? No doubt you have already been asked by someone, Use this information to create a profile for setting goals “What do you plan to do when you graduate?” based on your strengths and interests. You can arrange or “What can you do with a major in...?” an appointment with a counselor to work on your self- There are no magic formulas or simple answers to assessment and career goal setting. Counselors may use } either of these questions. In fact, most people average assessment tools such as SIGI3, the Myers-Briggs Type seven to ten jobs and three to five careers in a lifetime. CAREER PLANNING GUIDE Indicator and the Strong Interest Inventory in assisting you The probability of change in your professional life is with your career planning. very high. LOOK TO THE FUTURE REVIEW THE PAST Once you have identified and prioritized your career As you think about your immediate plans and the needs and preferences, you can begin evaluating options long-term possibilities, you will want to assess carefully from both short- and long-term perspectives. Consider and candidly your own unique interests, abilities, work functions, settings, cultures, organizational skills and values. relationships and geographic locations. Also consider Ask questions like: what elements will be necessary to balance your personal • What skills and interests have I developed through class- and professional goals. room/campus activities? What are my greatest person- It will be helpful for you to set short- and long-term al/academic achievements? goals. Employers will evaluate you not only for what you { • What were my favorite courses and why? If I could can offer immediately, but also for your future potential. take one course over again, which would it be? Thinking ahead and planning in the context of your • What responsibilities did I have in summer and part- career will demonstrate your ability to apply these skills time jobs and campus/civic functions? What skills did to your future work responsibilities. I use/develop in these activities? • Do I work well in large groups, small groups or by myself? Why? With what type of people do I most enjoy working? 5
…and Exploring Options • Education: Various career options in addition to teaching and administration are available in public MAJORS AND CAREERS and private schools, colleges, and training centers. Your major is not the title of your future job, nor is it • Nonprofit: Various agencies and organizations offer necessarily related to the field of your career interest. diverse opportunities; options include social services, In most cases, students in the same major begin their hospitals and medical services, cultural foundations careers in diverse environments and job functions and and centers, museums and community services. continue to expand their professional interests in a • Professions: Law, medicine, clergy, etc., attract variety of ways. candidates from all disciplines. { Like many Lehigh alumni, you will experience changes in • Private Enterprise: Individual and private ownership CAREER PLANNING GUIDE your career and will need to be knowledgeable about the in a variety of forms, including entrepreneurial initiatives world of work, the marketplace and how your needs can like start-up companies and small business ventures. be met there. Don’t limit yourself by looking for an GRADUATE STUDY easy formula that suggests certain majors lead to certain Graduate programs are designed to prepare you for a jobs. Instead, manage your own career development by setting goals based on your interests and awareness of profession (i.e., law, medicine, business, social work, the options available. research, teaching, etc.). You will need to evaluate the choice of graduate study in terms of your long-term Listed below are some of the options you will want to goals. Your commitment will require more detailed explore as you set out on the career path of your choice. focus of interests, study in greater depth and more EMPLOYMENT independent efforts and direction toward future goals. Within each of the work sectors identified below, you ALTERNATIVES } will need to consider the kind of work you want to do. Some individuals may want to volunteer, use interim Research career fields in the Career Library, conduct employment to develop skills and knowledge, or try informational interviews with professionals, and gather self-employment to pursue unique interests. It may be information on different employers. helpful to meet with a counselor to discuss strategies • Business/Industry: Employers vary in size, type of for pursuing these options. product/ service and the candidates they hire. • Government: Federal, state and local opportunities are available for candidates in all disciplines. 6
Networking Networking is an ongoing process of forming contacts and then maintaining the relationships by keeping your contacts aware of your progress. It enables you to establish relationships with people in your field or industry of interest. The people you connect with are invalu- } able resources for advice and poten- CAREER PLANNING GUIDE tial job leads. POTENTIAL CONTACTS • Friends and relatives • Faculty • Alumni - you can find alumni who are involved in specific career fields through LUCAN. • Former employers and over the winter break. These are great opportunites to colleagues meet alumni and other professionals in various industries from your area of interest. • Professionals you know • Customers or suppliers with whom you have worked The Informational Interview { • Members of professional organizations An informational interview is a meeting you arrange • Members of your fraternity or sorority with someone in your field of interest. The purpose • Contacts found in directories, registers and profes- of the meeting is for you to ask questions and gather sional magazines, newsletters and journals information and advice about the field. It’s also an You will establish contacts in a number of different set- opportunity to practice your interviewing and presen- tings, including networking receptions, career fairs and tation skills. Remember – you never know when the informational interviews. Lehigh’s Career Networking professional you are interviewing will connect you Receptions are held in various geographic areas, typically with a contact or potential job lead. 7
Consider the following suggestions for devising strategies • What led you into this type of work? to speak with people whose jobs seem appealing to you. • How did you prepare yourself for what you PREPARE A PLAN are doing? • What do you like most and least about your job? • Define your field of interest. Consider work environments, career areas and positions in • What educational background, experience and particular organizations. skills are necessary for success in your career field? • Determine the kind of information you want • What do you do in a typical day? to obtain. • What types of projects do you work on and what { • Review the recruiting literature and other resources types of people do you work with? • How can I meet and make contacts with others CAREER PLANNING GUIDE in the Career Library to get background informa- tion on a wide variety of organizations. in this profession? • Clarify your own interests and skills; create FOLLOW-UP questions that can lead to information about • Create a positive impression through prompt and how they relate to the jobs and career paths you effective communications. are exploring. • Write a letter expressing your appreciation for the DEVELOP CONTACTS AND ARRANGE person’s time and consideration. Include details INTERVIEWS from the informational interview that you found • Introduce yourself to networking contacts (through especially interesting and useful. mail or phone) by stating a common connection EVALUATE AND ASSIMILATE (Lehigh, for example). • Use the information you have gathered to help • Set up a brief interview time (about 30 minutes). } develop and refine your career interests/objectives. • It is good practice to conduct the interview at the Also, you can use the network you have developed professional’s place of work. for potential contacts and send them your resume • Take notes during or after the interview so that you when you are ready to apply for specific jobs. can evaluate the information you receive. • Respect the individual’s busy schedule and don’t overstay your welcome. • At the interview, ask questions that are most important to you, such as: 8
Implementing Strategies Researching Employers WHY DO THE RESEARCH? • You can better tailor your cover letter and your There are a multitude of resources in interview answers to meet the needs of the our Career Library that provide you with company/organization. information regarding various career fields, • When the employer asks you questions, you can show that you’re prepared and knowledgeable; this indicates industries, specific company backgrounds professionalism. and alumni connections. Electronic resources • When it is your turn to ask questions, you can ask } usually provide the quickest and most up-to- questions that are pertinent and insightful. Employers CAREER PLANNING GUIDE will see that you are proactive in your search for date information. Our career counselors and information. Career Librarian will help you navigate through • You can show the employer your specific interest in these resources as you plan your career. working for them. • You’re able to look at the company/organization WHAT YOU SHOULD KNOW ABOUT COMPANIES to determine for yourself if you really want to AND ORGANIZATIONS work there. • History of development WHERE CAN I LOOK FOR INFORMATION? • Products/services/markets Company/Organization Web Sites • Market share/competitors Career Library • Company/Organization size • Electronic Resources (Lexis-Nexis, Dow Jones • Recent changes within the organization News/Retrieval Service, Wall Street Journal) { • Strategic plans • Hundreds of books, brochures and articles found both in hard copy and in online periodicals, • Financial status of company/organization — e-journals and books, and various databases. current and trends over recent years • LUCAN: Lehigh University Career Advisory Network • Location of the company/organization (see page 2) (and what transpires at the site in which you are interested) • Students can use the computers in our Career Library • Overall reputation to access employer Web sites. • Contributions to the industry or field • Company literature is available in a variety of formats • Career paths offered for your use. 9
Distance Job Search LONG-DISTANCE SEARCH • Participate in Lehigh’s local alumni club activities. INTERNATIONAL STUDENTS IN THE UNITED STATES • Network with Lehigh professionals through • Familiarize yourself with current immigration legisla- LUCAN (see page 2). tion and the special issues you face in your job search. • Attend career fairs and relevant professional meetings Contact Lehigh’s International Students and Scholars in your targeted area. Take advantage of opportunities Office for information. to meet with potential employers for that area. • For the best long-term employment opportunities in • If possible, visit the area in advance to become the United States, research employers who will value familiar with your options. Use your time effectively both your expertise and specialization. { by making contacts and arranging interviews prior • Use Career Library resources to identify options in CAREER PLANNING GUIDE to your visit. the United States and abroad with multinational employers. • If you are going abroad, register with LUCIE • Set up appointments with the Career Services staff to (see page 14) before you leave. discuss resumes, interviewing and your special job WORK ABROAD FOR U.S. STUDENTS search needs. • Identify specifics from your background and • Attend fall semester workshops offered by Career Services experience (e.g., courses, travel, internships, language and the International Students and Scholars Office. proficiencies, etc.) to emphasize on your resume. • The two most important job searching skills are • Research options using faculty and others in your networking and marketing to prospective employers. Build these skills by participating in activities outside network of acquaintances, along with Career of the classroom. Library resources, campus career programs, etc. • Join student clubs and professional organizations. • Familiarize yourself with requirements for } • Talk to your professors during office hours. permission to work in foreign countries through • Meet and build relationships with professionals Lehigh’s International Students and Scholars Office from your home country by contacting your and the Study Abroad Office. embassy/consulate or Lehigh University alumni • Consider options for beginning an international who work internationally. career, such as teaching, volunteer work, foreign • Develop networking connections through cultural service, etc. and social organizations in your home country. • Begin early! This type of search is time consuming. 10
Principles for Professional • Adhere to the interview schedule. • Notify organizations of the acceptance or rejection of Conduct offers by the earliest possible time and no later than Career services and employment professionals are the time mutually agreed upon. involved in an important process — helping students • Honor an accepted offer as a contractual agreement. choose and attain personally rewarding careers, and Once an offer has been accepted, helping employers develop effective college relations withdraw from the interviewing process and notify programs that contribute to effective candidate selection Career Services, as well as other employers that have for their organizations. This process requires commit- extended offers. } ment from everyone, including students, to follow • Expect reimbursement of expenses incurred during CAREER PLANNING GUIDE principles for professional conduct. the plant/office visits only for those These principles are intended to serve as a framework expenditures pertinent to the trip. within which the career planning and recruitment • Notify Career Services of post-graduate plans including processes should function, and as a foundation upon job offers and acceptances, graduate school choice, etc. which professionalism can be promoted. Lehigh’s Career EMPLOYERS’ PRINCIPLES Services Office is dedicated to: • Be responsible for the ethical, legal and professional • Maintaining open and free selection of employment conduct of your organization’s representatives opportunities in an atmosphere conducive to objective throughout the recruiting process. judgement • Use your company’s qualified and trained interviewers • Maintaining a recruitment process that is fair and who use professionally accepted recruiting, interviewing equitable to candidates and employing organizations and selection techniques. • Supporting informed and responsible decision making by • Make a full and accurate presentation of your organi- { candidates zation, employment opportunities and any other STUDENTS’ PRINCIPLES relevant information during the recruiting process. • Honor Career Services policies and procedures. • Maintain equal employment opportunity (EEO) • Prepare for job search and interviewing and compliance and follow accurately present qualifications and interests. affirmative action principles in recruiting activities. • Request interviews only when genuinely interested • Maintain the confidentiality of student information. in the position for which the organization is • Cooperate with the policies and procedures of the interviewing. Career Services Office. 11
This includes honoring scheduling arrangements and Policies for On-Campus recruitment commitments, notifying the department of all job offers and final acceptances, and honoring Interviewing all employment offers that are accepted as a On-campus interviewing provides you contractual agreement. with opportunities to meet with various • Respect the legal obligations of Career Services and employers who have posted jobs with request only those services or information that legally can be provided. Career Services. This service is avail- • Advise Career Services of all recruiting-related activities able to undergraduate and graduate { not conducted through that office. students who are enrolled in an academic program at Lehigh University. CAREER PLANNING GUIDE • Reimburse student expenses that are incurred on plant/office visits. Our career counselors will help you These principles have been reprinted with the permission decide which positions match your goals of the National Association of Colleges and Employers, and interests and will assist you copyright holder. through this process. Please refer to the eligibility, registration and sign-up procedures listed below: A. ELIGIBILITY 1. If you are a graduating senior you may interview on campus for full-time employment for a total of two semesters, and for up to six months after receiving } your Lehigh degree. If you decide not to interview for a given semester, you should contact Career Services in order to ensure your ability to take full advantage of two semesters of interviewing. 2. If you are enrolled in a graduate degree program, you may take campus interviews at any time after you have begun your studies, but no more than six months after receiving your Lehigh degree. 12
3. You may interview on campus for summer or internship employment if you are enrolled in either an undergraduate or graduate program. 4. There are a number of opportunities if you are an alumnus who is beyond the post-graduation inter- viewing time frame. You may use employer contact information from LUCIE to arrange independent interviews and also attend employer information sessions on campus. Contact Career Services to obtain } your alumni LUCIE account at (610) 758-3710. CAREER PLANNING GUIDE We encourage contacting the Lehigh University Alumni Association (LUAA) to participate in their you need to discuss this with Career Services at specialized career planning services. You can view least three working days before the interview. the LUAA Web site at www.lehigh.edu/alumni. 3. Missing an interview without the proper notification B. PREPARATION REQUIREMENTS is disrespectful to the company and doesn’t allow To participate in on-campus interviews, you are: another student to take the interview. If you miss one 1. Required to register with LUCIE interview, your privileges will be temporarily cancelled and you will be required to submit a letter of apology 2. Encouraged to attend the “Career Services Overview” session and review the Principles for to the corporate representative (with a copy provided Professional Conduct on page 11. to Career Services) in order to resume interviewing. 4. If you miss more than one interview (e.g., not INTERVIEW PRESELECTION AND SIGN-UPS signing up without prior notification to Career Services { 1. You must apply for interviews through LUCIE. or not showing up for an interview), Once you have applied for the interview, the the remainder of your scheduled interviews will company will preselect candidates for interviewing be cancelled. You may appeal this decision by based upon their requirements for the position. submitting a written statement to the Director of You are required to sign up for interviews for Career Services for review and appropriate action. which you have been preselected. 5. You are expected to sign up for your own interview 2. It’s important for you to attend all interviews for slots. If circumstances arise (e.g., office and plant trips) which you’ve been selected. If there is an extenuat- that make you unable to sign up on the prescribed day, ing circumstance why you can’t make an interview, contact Career Services staff to discuss alternatives. 13
Lehigh University Career 2. Resume and Academic Profile You will need to create a resume and academic profile Information Exchange (LUCIE) in order to apply for on-campus interviews. Your online resume will also enable you to participate in Lehigh University Career Information the Lehigh Resume Books, our resume referral service. Exchange is a Web-based system that 3. Lehigh Resume Books allows Career Services to provide access This service provides resumes to employers in a to job information, on-campus inter- searchable database. When you participate in this viewing and additional career services. service, your resume can be viewed by employers { based on the career preferences you provide. Employers CAREER PLANNING GUIDE HOW TO USE LUCIE: who view your resume and consider you a candidate for a position will contact you directly to set up 1. Go to the Career Services Web page an interview. Our address is www.lehigh.edu/careerservices. On the main page is a link to LUCIE. 4. Information Sessions Recruiters often use Information Sessions to 2. Register familiarize students with their companies and the In order to register, you will need to follow online opportunities available for students. Please note instructions to activate your account. that attending Information Sessions is a critical 3. User Guide part of the recruiting process. If you have been Obtain a student user guide in Career Services to lead selected to interview with a company, you should you through the LUCIE system. make every effort to attend these meetings. It is FEATURES ON LUCIE INCLUDE: often a great way to meet the recruiters in a less formal setting, as well as to learn more about a } 1. Searchable Job Listing Database company and the company culture. All positions that employers list with Lehigh University are in this database. You can search for these positions based upon a wide array of criteria. You can apply for on-campus interviews by submitting a LUCIE resume. Other listings will provide you with contact information so you can submit your resume with a cover letter directly to the employer via mail, email or fax. 14
Writing a Resume when you are applying for an internship or Co-Op position to differentiate you from those seeking full- An effective resume does more than serve time employment. as a summary of the facts about your- A summary statement provides additional information self. It focuses the employer’s attention about your career goals and showcases your attributes in greater detail. You should add noteworthy success factors on your special abilities for a particular from your experience or background. career field or function. Your resume For example: is really an advertisement or sales • Won first place in a student group project, which } presentation about you. The resumes on enabled me to obtain an internship from a select CAREER PLANNING GUIDE the following pages are examples of how industry employer. your resume may look. Generally a resume When using either the objective or the combination should include the following: objective/summary statement, avoid cliches such as “opportunity for advancement,” “a challenging position,” OBJECTIVE/SUMMARY STATEMENT and “a progressive company.” These terms may sound Most employers look for a specific career objective on appealing but have little meaning to the person selecting your resume, while others may look for a combination candidates. Your wording should be realistic, concise career objective and summary statement. and targeted. Your career counselor will help you decide which approach to use and will critique your choice of A career objective is a brief functional statement of your wording for the best presentation. career goals or interests and should help organize your resume. It can describe the position you are seeking, the EDUCATION industry in which you wish to work, or both. Using This section should include the name and location of { both criteria narrows your objective to a very specific area. Lehigh and other colleges attended in reverse chronological For example: order; major and graduation date; significant courses in • To obtain a position as (type of position) using (skills) your major/minor/electives; honors and special projects. in (type of industry). G.P.A. is optional but is suggested if it is above 3.0. • A position in a management training program in the SPECIAL SKILLS (type of industry or company). Skills can include computer competencies (list applica- A career objective is especially helpful on your resume tions in order of importance), procedures/techniques when you are widely distributing your resume without utilized in your field, equipment you can operate a cover letter (e.g., a career fair). They are also helpful (scientific, etc.), foreign languages, etc. 15
EXPERIENCE employer. You should consider what you learned in each Experience can be listed in one or more separate categories. role that can “transfer” to another role. Examples of All experiences should be listed in reverse chronological transferable skills include organization, creativity, order. Include title, organization name and location and design, writing, fund raising, research and planning. dates. Use action verbs to describe responsibilities and Specific, or technical, skills should be associated with achievements (see Action Words, page 22). positions you describe in the Related Experience section. Related Experience is any experience that relates to your Leadership, whether as an individual with an official career objective. Therefore, part-time or summer jobs, title or as an involved member, gives you skills and internships, Co-Ops, class projects, volunteerism, and experiences valuable to any employer. Leadership { clubs can all be related experience. You should activities should be described almost as a job experience. CAREER PLANNING GUIDE describe in detail, as though it were a “job,” any Use action verbs to describe your responsibilities. experience in this section. Listed below are some examples Leadership activities can include: of activities that can be used in the related experience • Resident Assistant • Study abroad section. Make sure that your activities relate to your career (Gryphon) • Conferences attended goals. (If it does not relate, it may be Leadership, • President/Vice • Presentations Research, Other Experience, or any section you choose President/ Chair of a • Leadership by example to create.) club or committee • Volunteerism • Brown and White • Baja Racing Car Team ACTIVITIES • Senior Thesis • Epitome List clubs, committees and organizations of which you • Teaching Assistant • LU Management are a member, including sports, clubs, Greek affiliations, • Clubs/Organizations Assistance Council hobbies, etc. However, do not repeat clubs and organi- • Amaranth (LUMAC) zations listed on your resume in a different section. } • Integrated Product • Design Classes Development (IPD) • Internships • Externships • Independent Research • Investment Club • Volunteer Positions Other Experience includes any other employment or experience that demonstrates transferable skills. Transferable skills are those skills and abilities you acquire in any position that can be utilized by a future 16
REFERENCES Aesthetic Presentation When employers request references, they will be interested in people who can provide information on your performance LAYOUT as a student, on the job or in extracurricular activities. Start with 1/2” margins to provide room for details. Use one Carefully select references who know you well enough to font throughout your resume, no smaller than 11 points. offer concrete examples of your strengths. While the Objective and Education sections will generally Always contact references before you share their contact appear first, the rest of your sections should follow in information with employers. order of importance in relation to the Objective. Consider Make sure you provide your references with a copy of the readability of your resume: Do sections progress logically } your resume. You may also want to include a brief from one to the next? Do your degree(s), school(s), titles, CAREER PLANNING GUIDE abstract detailing the position you are seeking, what has companies/organizations and skills stand out easily? led you to this goal, and any major accomplishments or DESIGN ELEMENTS experiences that have influenced your career path. Use highlighting techniques (bold, underline, italics, capital- • Suggest in your cover letter that you would be happy to ization and size) to call the reader’s attention to important provide names and contact information for references areas on your resume. Margins, indentation and spacing upon request. contribute to a professional appearance. Use neutral-colored • Your name, address and phone number should appear resume paper and an easy-to-read formal font. Proofread at the top of your reference list. It should be printed carefully; errors and misspellings create a poor impression. on resume paper. “References” should appear on the Laser-printed copies are best, although high-quality photo- page, followed by three to five contacts. Include the copies on resume-quality paper are acceptable. individual’s name, title, work address and phone LENGTH number, and e-mail address if applicable. Place the Limit length to one page, for undergraduate student { individual whom you’ve known the longest at the top resumes. Length can exceed one page for graduate of the list, or else the one who can provide the most student resumes. positive information about you. • In cases where your references are recognizable to the FOR MORE ASSISTANCE: employer, you may want to enclose them with your • Attend resume workshops offered throughout the year. resume on a reference list. • Have your resume critiqued by a counselor or Peer Educator. • Refer to resume resources in the Career Library. • It is helpful to bring your reference list with you to • Attend the Career Services Resume Marathons at the interviews to have on hand if asked. beginning of each semester. 17
CHRONOLOGICAL RESUME #1 Resume Formats How you organize the facts about 1DPH yourself can have a major influence &DPSXV$GGUHVV)LIWK6WUHHW%HWKOHKHP3$VLHUUD#OHKLJKHGX +RPH$GGUHVV-RKQ0XLU'ULYH0HUFHG&$ on the reader’s image of you. All of 2EMHFWLYH the following types of resume formats 6XPPHU HPSOR\PHQW LQ WKH ILHOG RI JHRORJ\ RUHQYLURQPHQWDO VFLHQFH ZLWK VSHFLDO LQWHUHVW LQ ILHOGZRUNDQGUHVHDUFK can be used effectively. Samples of (GXFDWLRQ each type are included in this /HKLJK8QLYHUVLW\%HWKOHKHP3$ { %6(DUWKDQG(QYLURQPHQWDO6FLHQFH0D\ Career Planning Guide. 0DMRU *3$ CAREER PLANNING GUIDE &RXUVHVLQFOXGH(QYLURQPHQWDO*HRORJ\*HRPRUSKRORJ\6HGLPHQWRORJ\DQG6WUDWLJUDSK\ +\GURJHRORJ\6WUXFWXUDO*HRORJ\6FLHQFHDQG7HFKQLFDO:ULWLQJ CHRONOLOGICAL: Traditional resume format +RQRUV 'HDQ·V /LVW 1DWLRQDO 6RFLHW\ RI &ROOHJLDWH 6FKRODUV that lists most recent experiences first. Highlights 5HODWHG([SHULHQFH relevant experience, skills and accomplishments that ,QGHSHQGHQW(DUWKDQG(QYLURQPHQWDO5HVHDUFK/HKLJK8QLYHUVLW\6XPPHU 0DSSHGHVNHUVSOD\VRQWRWRSRJUDSKLFPDSVE\DQDO\]LQJDHULDOSKRWRJUDSKVRI directly relate to the position you are seeking. /DEUDGRU&DQDGD ([DPLQHGSRWHQWLDOUHODWLRQVKLSEHWZHHQWKHORFDWLRQRIWKHHVNHUVSOD\VDQGWKH SKILL-BASED: Highlights selected functional UHWUHDWRIWKHLFHPDUJLQ :DWHU 4XDOLW\5HVHDUFK /HKLJK 8QLYHUVLW\ )DOO areas that most relate to career interests. For example, :RUNHGLQWLWUDWLRQODERUDWRULHVWRGHWHUPLQHDONDOLQLW\DQGEXIIHUFDSDFLW\ if you are a psychology major interviewing for a 'HWHUPLQHG WXUELGLW\ DQG ELRFKHPLFDOR[\JHQGHPDQGRIZDVWHZDWHU $QDO\]HGWKHHIILFLHQF\RIFRDJXODWLRQIORFFXODWLRQSURFHVVHV marketing position, you would highlight your *HRORJ\ )LHOG&DPS%RXOGHU&RORUDGR6XPPHUVDQG 0DSSHGVHGLPHQWDU\LJQHRXVPHWDPRUSKLFDQGJODFLDOGHSRVLWVLQWKH5RFN\ skill set related to the position and not your 0RXQWDLQV educational degree. 6NLOOV 6FLHQWLILF*ODFLDOVWUXFWXUDODQGEDVLFJHRORJLFILHOGPDSSLQJ COMBINATION: Incorporates elements from both &RPSXWHU ([FHO $FFHVV 3RZHU3RLQW } chronological and functional resumes. Flexible format /HDGHUVKLS([SHULHQFH that spotlights experience, achievements and skills. 7HDP/HDGHU2XWGRRU$GYHQWXUH3URJUDP /HKLJK8QLYHUVLW\6XPPHU /HGDWHDPRIIRXUILUVW\HDUVWXGHQWVRQ D FDQRH WULS RQ WKH 'HODZDUH 5LYHU 7UDLQHGLQILUVW DLGDQG&35 $GGLWLRQDO([SHULHQFH 6DOHV$VVRFLDWH5(,)UHPRQW&$6HDVRQDOO\3UHVHQW 3URYLGHG FXVWRPHU VHUYLFH WR RXWGRRU HQWKXVLDVWV 7HVWHGSURGXFWVIRUGXUDELOLW\DQGFRPIRUWRQH[WHQGHGEDFNSDFNLQJWULSV :URWHUHYLHZVRISURGXFWVIRUVWRUHDQGRQOLQHUHFRPPHQGDWLRQV $FWLYLWLHV(DUWKDQG(QYLURQPHQWDO6FLHQFHV&OXE6NL&OXE&ROOHJHVDJDLQVW&DQFHU 18
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TIPS ON HOW TO WRITE A SCANNABLE 1$0( 3DFNHU $YHQXH %HWKOHKHP 3$ ± DDD#OHKLJKHGX RESUME 2%-(&7,9( Employers typically scan resumes with a computer due $ SRVLWLRQ DV D 0RELOH 7KHUDSLVW FRXQVHOLQJ FKLOGUHQ DQG WKHLU IDPLOLHV to the volume they receive through online resources. ('8&$7,21 • Use a font size of 11 to 14 points. /HKLJK 8QLYHUVLW\ %HWKOHKHP 3$ } %DFKHORU RI 6FLHQFH LQ (QJOLVK PLQRU LQ 3V\FKRORJ\ 0D\ • Use a popular, nondecorative typeface such as *3$ CAREER PLANNING GUIDE Helvetica, Times New Roman or Palatino. 5(/$7(' (;3(5,(1&( ,QWHUQ +HOSLQJ $VVRFLDWHV $OOHQWRZQ 3$ 6XPPHU • Avoid italics, underlined text, graphics and shading. 8VHG FRXQVHOLQJ DQG OLVWHQLQJ WHFKQLTXHV ZKLOH HPSOR\LQJ EHKDYLRU PRGLILFDWLRQ Capitalized words and boldface are okay. WHFKQLTXHV :RUNHG ZLWK VFKRRO FRXQVHORUV DQG D SV\FKRORJLVW WR GHYHORS LQGLYLGXDOL]HG • Use horizontal and vertical lines sparingly; they confuse WUHDWPHQW SODQV DQG JRDOV the computer. 7KHUDSHXWLF ,QWHUQ &RXQVHOLQJ &HQWHU %HWKOHKHP 3$ )DOO 3UHVHQW :RUNKRXUVSHUZHHNZLWK D WHHQDJHU GLDJQRVHG ZLWK ELSRODUGLVRUGHU • Avoid staples and folds. If you must fold your 3ODQ DFWLYLWLHV DQG RXWLQJV WR HQFRXUDJH VRFLDOL]DWLRQ resume, do not fold on a line of text. $VVLVW ZLWK DFDGHPLF FRQFHUQV DQG PHHWZLWKVFKRROFRXQVHORUVPRQWKO\ • Always send originals since copies are often 5(6($5&+ +RQRUV 7KHVLV $EXVHG 3DUHQWV DQG 7KHLU (IIHFW RQ 7KHLU %LSRODU &KLOGUHQ forwarded for review. 'HYHORSHG D UHVHDUFK VWXG\ LQWHUYLHZLQJ VHWV RI SDUHQWV RQH RU ERWK RI • Maximize the use of industry-specific terminology and ZKRP ZHUH DEXVHG ZKR KDYH ELSRODU FKLOGUHQ 7HVWLQJ WKH K\SRWKHVLV WKDW DEXVHG SDUHQWV DUH PRUH OLNHO\ WR UDLVH ELSRODU abbreviations. Recruiters will instruct the search- FKLOGUHQ { engine dictionary to search for “buzz” words. /($'(56+,3 • Use a traditional resume format; avoid complex 3UHVLGHQW 6WXGHQW &RXQFLO /HKLJK 8QLYHUVLW\ )DOO 3UHVHQW 9ROXQWHHU %R\V DQG *LUOV &OXE %HWKOHKHP 3$ )DOO 3UHVHQW layouts such as double columns. &RRUGLQDWRU +DELWDW IRU +XPDQLW\ 7ULS WR 1DVKYLOOH 71 6SULQJ • Use light-colored paper printed on one side. $'',7,21$/ (;3(5,(1&( $VVLVWDQW 'LUHFWRU 5HVLGHQWLDO 6HUYLFHV &DPS :DOO 1- 6XPPHU • Make your name the first text on a resume. 2YHUVDZ WKH UHVLGHQWLDO VHUYLFHV RI D FDPS IRU DGROHVFHQWV 0DQDJHG FDELQ DVVLJQPHQWVRIFDPSHUV +DQGOHG HPHUJHQF\ VLWXDWLRQV 21
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Tips for Writing Cover Letters • Write to a specific person, using his or her name and
Meeting the Employer The Interview Employers look for evidence of achievement as a primary factor when seeking candidates for their organizations. Interviews provide the opportunity for both you and Significance is attached to achievement in academic the employer to learn about each other in order to make performance, campus/civic activities, work experience informed hiring and career decisions. Interviewing and volunteer work. Good grades do count; however, formats and styles will vary from employer to employer high grades alone are often insufficient.What most employers are seeking is a combination of personal { and from interviewer to interviewer. For this reason, it is valuable for you to recognize these styles as you prepare and intellectual qualities which indicate potential for CAREER PLANNING GUIDE competence on the job, a strong motivation and desire for an interview. to achieve, and the ability to work cooperatively with Whatever the interview situation or style, you will need other people in the working environment. to be able to communicate your strengths clearly, relating them to the position offered by the employer. Dress for the Interview Your attire for the interview should present a professional Know Your Employer image. For campus interviews, conservative, corporate Before you interview with prospective employers, it is your attire is generally appropriate. This includes classic suits in blue, black and gray with light-colored shirts and responsibility to prepare yourself by reading their Web page blouses. Classic-style ties and shoes are recommended. and/or corporate literature. You should know about the For women, be conservative with makeup and jewelry. type of business conducted by that organization and be prepared to ask and answer questions intelligently. Structure of the Interview } In particular, study the size of the organization, its 1. INTRODUCTION financial status, the location of its sites, its products The interviewer will generally set the tone with small and/or services and their uses. talk or other gestures to establish a positive atmosphere and put you at ease. It is here that first impressions What Employers Want and primary judgements are made on appearance, What do employers look for in a college graduate? manner, enthusiasm, etc. Your evaluation starts the Employers generally are looking for self-motivated minute you meet the interviewer. The way you look, men and women who demonstrate verbal and written shake hands, sit and talk all play a major part in the communication skills, self-confidence, a willingness impression you make. to work, and will be an asset to their organizations. 24
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