Cara Fellowship Programme - Advice for living in the UK

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Cara Fellowship Programme - Advice for living in the UK
Cara Fellowship
  Programme

Advice for living in the UK
Cara Fellowship Programme - Advice for living in the UK
Emergency services
                                                                                Contents
     An emergency is when there is         A non-emergency has no
     immediate danger or risk; for         immediate risk; for example,
     example, a serious crime, a traffic   reporting a theft that has already
     collision with injury or danger       taken place, damage to property
     to others, a fire, or someone         or a general enquiry.                Preparing to come to the UK						3
     seriously ill or injured.                                                  When you first arrive							5
                                           For non-emergency medical
                                                                                Arranging accommodation						7
     For emergency services call           assistance call 111.
                                                                                Banking 								11
     999:
                                                                                Schools 								12
                                           For non-emergency police
     Call 999 for police, fire or                                               Shopping								13
                                           assistance call 101.
     medical emergencies.                                                       Transport								15
                                                                                Getting support 							17
                                                                                Working								26

    Coronavirus Advice                                                          Visas and immigration 						27
                                                                                Useful things to know 						31

     In the UK, you should follow          Scotland
     government and public health
     advice around the Covid-19
                                           Scottish Government guidance:
                                           www.gov.scot/coronavirus-            Welcome
     pandemic. Specific guidance is        covid-19
                                                                                Living in a new country and working with new people can be a confusing
     available for each country:
                                           Northern Ireland                     and stressful experience, even if you have been to the UK before. If you are
     England                                                                    bringing family members with you, there is even more to think about. This
                                           Northern Ireland Assembly
     UK Government guidance:                                                    booklet will help you in your first few months, and answer many questions
                                           guidance:
     www.gov.uk/coronavirus                                                     you might have. Please keep in touch with us at Cara as you settle in, let us
                                           www.nidirect.gov.uk/campaigns/
                                                                                know how you are getting on, and don’t hesitate to ask us or your colleagues
                                           coronavirus-covid-19
     Wales                                                                      for help or information. We’re all here to make sure that your time as a Cara
     Welsh Government guidance:                                                 Fellow can be the great success we all want it to be!
     www.gov.wales/coronavirus
                                                                                Stephen Wordsworth - Executive Director, Cara
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Cara Fellowship Programme - Advice for living in the UK
Preparing to come
    to the UK

    Before you arrive in the UK there       Bring money you can use in
    are some things you can start to        the UK
    prepare.
                                            You should bring enough currency
                                            (GBP, pounds, £) to cover the costs
    Find accommodation
                                            of transport to your destination and      Prepare for the UK                       Average temperatures in
    You can try to arrange somewhere        other things you may need to buy or       climate                                  the UK
    to live before you arrive. You          pay for when you first arrive. You
    can consider different options          can exchange money in advance or          The UK has a temperate climate,          •   Spring : March - May, 9.3°C -
    - university accommodation, a           use ATMs at the airport when you          with seasonal changes in the weather.        15.4°C
    room in a shared house or flat, a       arrive. You can exchange foreign          It can be wet or dry any time of year.   •   Summer: June - August, 18.1°C -
    studio apartment or a house or          currency at most banks, Post Offices,     The temperature rarely goes below            20.6°C
    flat to share with your family – see    bureaux de change and some travel         zero degrees centigrade or above         •   Autumn: September - November,
    accommodation.                          agents. It’s good to check the rates      32 degrees. The weather also varies          9.5°C - 17.5°C
                                            at different locations to find the best   across different regions in the UK,      •   Winter: December - February,
    If you aren’t able to arrange           rate - exchange rates vary. You can       with the north generally being colder        6.6°C - 7.4°C
    accommodation before you arrive,        also set up contactless payment with      than the south.
    the Cara team will find somewhere       some bank cards or on your mobile                                                  Pack appropriate clothing
    for you to stay temporarily for a few   phone.
    days so you can find a permanent                                                                                           Bring clothes that suit the climate,
    place to live.                                                                                                             particularly if you are arriving during
                                                                                                                               the colder months between October
                                                                                                                               and April.
3                                                                                                                                                                        4
Cara Fellowship Programme - Advice for living in the UK
When you first
                                                                                   Open a UK bank account                 •   If your family are with you, they
                                                                                                                              should be registered too.
                                                                                   This will allow you to receive your

    arrive                                                                         Fellowship payments.

                                                                                   •   Many ‘high street’ banks have
                                                                                                                          •   You will need your passport and
                                                                                                                              a proof of address. Your host
                                                                                                                              institution could provide a letter
                                                                                       branches you can go into, or you       confirming your work address if
                                                                                       can opt for banks that you can         you don’t yet have a permanent
                                                                                       access online or through an app        home address.
                                                                                       on a smartphone.
                                                                                                                          •   You will be sent an NHS
    As soon as you are in the UK there      You can buy a ‘pay as you go’ sim      •   You need your passport and             (National Health Service) card
    are tasks you need to complete to       card to use in your phone. These           proof of your address to open          with your unique reference
    get the most essential things set up.   usually work within 24 hours of            an account.                            number after you register.
    For some of these you first need to     registering or often as fast as 30
    have permanent accommodation so         mins. You can buy ‘top up’ credit in   •   If you experience a delay in       •   Find out where your local
    that you can use your address to        shops, supermarkets or online.             opening your bank account,             hospital is and how to get there.
    register.                                                                          contact Cara about alternative
                                                                                       ways to receive your Fellowship.
                                            Comply with visa conditions                                                   Agree payment
    Contact Cara to confirm you                                                    •   More about Banking on page 11      arrangements with Cara
                                            You should check with your host
    have arrived                                                                       of this guide.
                                            institution what you need to do to                                            Discuss these with us as soon as you
    We want to know when you have           ensure you follow the conditions of                                           can.
    arrived safely and if you need          your visa while you’re in the UK.      Register with a doctor
    any help. Contact your officer or
                                                                                   Your doctor (also known as a GP -      Meet your supervisor
    alternatively, the main office.
                                                                                   General Practitioner) should be near
                                                                                                                          In most cases, your initial key
                                                                                   to where you live. They can help
    Get a UK mobile phone                                                                                                 contact at the University will be
                                                                                   you with all non-emergency health.
                                                                                                                          your supervisor. You should arrange
                                                                                   Registering is free.
    Send your new phone number to the                                                                                     to meet them as soon as you can.
    Cara team so that we can keep in                                                                                      If there’s someone else you should
    touch with you.                                                                                                       arrange to meet the Cara team will
                                                                                                                          let you know.
5                                                                                                                                                                  6
Cara Fellowship Programme - Advice for living in the UK
Arranging                                                                                                                Financial guarantor
                                                                                    Letting agents

                                                                                    •   They manage many properties          You often need a financial guarantor

    accommodation                                                                       making it simple to filter your
                                                                                        search from a range of options.
                                                                                                                             since you have no evidence of being
                                                                                                                             a previous reliable tenant in the UK.
                                                                                                                             Cara can’t be a guarantor for you,
                                                                                    •   You can find a list of letting
                                                                                                                             however Cara can help with the
                                                                                        agents in the local area online:
                                                                                                                             deposit and with 3-6 months’ upfront
                                                                                        www.zoopla.co.uk/find-agents/        payment. We would have to see the
                                                                                        estate-agents/directory/a            tenancy contract first.

                                                                                    Private landlords                        Paying a deposit
                                                                                    •   Your university may have a list of   You will be expected to pay a
                                                                                        approved private landlords who       deposit, usually equivalent to one
                                                                                        rent rooms, flats or houses.         month’s rent, (up to 5 weeks’ rent),
                                                                                                                             which is returned to you when you
                                                                                    •   You don’t need to pay a fee for
                                                                                                                             leave a property. Damages that need
                                                                                        arranging the contract.
                                                                                                                             to be repaired and paid for by the
                                                                                    •   You can search private rental        agent or landlord will be deducted
                                                                                        accommodation online:                from this deposit. It’s expected
                                                                                                                             that you take good care of your
                                                                                        www.spareroom.co.uk
                                                                                                                             accommodation, keep it clean and
                                                                                                                             inform the landlord of any damages
                                                                                                                             or faults as soon as possible so that
                                                                                                                             they can be repaired.

    Having a permanent home address           Renting
    is really important to settle into life
    in the UK. You need a permanent           You can find rented property
    address to access many essential          from letting agents or from private
    services like banking, healthcare and     landlords.
    schools.
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Cara Fellowship Programme - Advice for living in the UK
Paying Council Tax                         Paying bills
    The local authority responsible for        When you move into your home,
    maintaining many services in your area     you are responsible for setting up the
    is called the Council. They collect        provision of electricity, gas, internet,
    Council Tax from each home, which          water and sewerage (in Scotland water
    can be paid monthly or annually. The       and sewerage are included in your
    amount you pay is based on the rating      Council Tax payment). You can choose
    or ‘band’ of your accommodation. You       the supplier of your utilities from
    must register with your local council to   providers in your area. You’ll need to
    pay tax. Some discounts or exemptions      arrange provision of:
    are possible, for example, if you are
    defined as a student you may be            •   Gas
    exempt from paying Council Tax.            •   Electricity
                                               •   Water and sewerage (except
    Even if you have a Student visa you may        Scotland)
    not be exempt. You can find out more       •   TV
    here:                                      •   Phone
    www.ukcisa.org.uk/Information--            •   Internet
    Advice/Fees-and-Money/Council-Tax
                                               Paying for a TV Licence
    If you are on a Tier 5 Temporary
    Worker visa you are required to            If you watch, download or record
    pay Council tax. It is against the law     television you must pay for a TV
    not to pay and you will face serious       licence, whether you watch on a TV,
    consequences if you don’t pay.             computer, laptop or mobile phone. It
                                               costs £157.50 per year and can be paid
                                               either weekly, monthly or quarterly. If
                                               you don’t pay you can be fined up to
                                               £1,000. You can find out more online:

                                               www.tvlicensing.co.uk

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Cara Fellowship Programme - Advice for living in the UK
Banking                                                                        Schools

     To open a bank account you need to                                              Most schools in the UK are run by           English language learning in
     find a bank and an account that suits       If you experience a delay           the state and are free. Admissions
                                                                                                                                 schools
     your needs. Consider whether you            in opening your bank                are often based on where you live -
     need a traditional bank or whether          account, contact Cara               each school has a ‘catchment area’,         Children learn languages very quickly.
     a digital bank is suitable. Some            about alternative ways to           a local zone from which school              They can become fluent within a
     universities have bank branches             receive your Fellowship             children are accepted. Some schools         few months. Schools will make sure
     on campus which may be more                 payments.                           have a waiting list, so it’s advisable to   children get the necessary English
     convenient for you. Both traditional                                            apply early.                                language support.
     and digital banks have the option
                                                                                     You can find information on finding
     to manage your money and routine
                                                                                     a school, admission criteria and
     transactions online via an app or       For accounts with traditional banks
                                                                                     applying online:
     internet browser.                       you will normally need to provide
                                             your passport and proof of your UK      www.gov.uk/schools-admissions
                                             address. If you don’t have an address
                                             yet you may be able to request a
        Most traditional banks are           letter from your university to say
        open Monday to Friday                that your workplace can be used as
        between 09.00 - 17.00, and           your permanent address in the UK.
        sometimes on Saturdays.
                                             Digital banking can have a much
        Online services are usually
                                             simpler verification process. You
        accessible any time of day
                                             need a smartphone, internet
        or night.
                                             connection and an address to receive
                                             your bank card for making payments
                                             and using ATMs.

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Cara Fellowship Programme - Advice for living in the UK
Shopping
                                                                                In larger stores you may also find      Stores with home furnishing include:
                                                                                clothing, electrical goods and more.    • Debenhams
                                                                                In large towns and cities you can       • Ikea
                                                                                often find smaller supermarkets         • Wilko
                                                                                with a good selection of essential      • John Lewis
                                                                                groceries.

                                                                                Supermarkets in the UK include:         Finding discounts
                                                                                • Tesco
                                                                                                                        There are ways you can save money
                                                                                • Sainsbury’s
                                                                                                                        on the things you buy. You can look
                                                                                • Aldi
                                                                                                                        out for:
                                                                                • Asda
                                                                                • Co-op                                 •   Stores offering a student
                                                                                • Morrisons                                 discount if you have a student ID
                                                                                • Lidl                                      card (this can also apply to travel,
                                                                                                                            cinemas, restaurants and many
                                                                                Local shops                                 others) - it’s always worth asking!

                                                                                You may also find a range of            •   Stores offering sales or special
                                                                                products available in small, local          offers on specific items (like 50%
                                                                                shops or markets where you live;            off or buy one get one free).
                                                                                fruit and vegetable stores, bakeries,
                                                                                                                        •   Loyalty schemes which offer
                                                                                butchers, pharmacies and more.
                                                                                                                            savings when you collect points
                                                                                                                            for the things you buy.
     Opening hours                          Supermarkets                        Furnishing your home
                                                                                                                        •   Coupons or vouchers for money
     Most shops are open every day in       You can buy a wide variety of       You can buy items for your home             off your next shop.
     large towns and cities, however some   products in supermarkets. You       like furniture, appliances and other
                                                                                furnishings from department stores,     •   Second-hand stores and items
     shops close once a week, usually       can expect to find food, cleaning
                                                                                second-hand stores and online.              (for example, in Charity shops
     on Sundays. You can find specific      products, toiletries, stationery,
                                                                                                                            which sell donated items).
     opening times by searching online.     medication, kitchen equipment.

13                                                                                                                                                                 14
Cara Fellowship Programme - Advice for living in the UK
Transport

     From the airport                         Driving
     Most airports have bus, tram, train      You may choose to buy or hire a
     or taxi services to the nearest city.    car to get around. Vehicles must be
     You can check on the airport’s           taxed and insured, and you must hold
     website, look for signs or ask at an     a valid driver’s licence for the UK.    university may have an agreement       Cycling
     information desk for help.               Other costs to consider include fuel,   with a local company to offer
                                              parking charges, congestion charges,    discounts. You can usually pay with    Cycling is a healthy and cheap option
                                              road and bridge tolls.                  cash, bank card or through an app -    to get around and is common in
     Using public transport
                                                                                      check before you begin your journey.   the UK. There are many shops
                                              You must drive in accordance with                                              and schemes for buying or renting
     Public transport can include buses,
                                              the Highway Code; the rules of using    In the UK taxis must be licensed –     bicycles. Your university may also
     trains, subways, trams, river services
                                              roads in the UK:                        always use a trustworthy service.      offer a way to buy or rent a bike.
     and coach services. Services available
     vary depending on where you live.        www.gov.uk/guidance/the-
                                                                                                                             If you cycle, you should:
     You can check online for services        highway-code
     in your area, timetables, prices                                                                                        •   Wear a helmet and bright or
     and for information on temporary                                                     Vehicles drive on the left-            reflective clothing.
                                              Using taxis                                 hand side of the road in
     disruptions or delays to normal                                                                                         •   Lock your bike in an appropriate
     service. You can also plan your          Most large towns and cities have taxi       the UK. Take care on the               place when you park it.
     journeys using smartphone apps.          or mini-cab services, many of which         roads!
                                                                                                                             •   Follow the ‘Rules for cyclists’ in
                                              you can stop in the street, phone or
     If you use public transport regularly                                                                                       the Highway Code:
                                              access through an app (like Uber).
     it can be convenient and cheaper to                                                                                         www.gov.uk/guidance/
                                              It’s generally more expensive than
     use a travel card or app to pay for                                                                                         the-highway-code/rules-for-
                                              using public transport. Your
     your tickets.                                                                                                               cyclists-59-to-82
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Cara Fellowship Programme - Advice for living in the UK
Getting support
                                                                                   Attending conferences                    BBC Learning:
                                                                                                                            www.bbc.co.uk/learningenglish/
                                                                                   Conferences can be a good
                                                                                   opportunity to develop your career.      The British Council:
                                                                                   You can ask your career service,         (free and paid English language
                                                                                   supervisor, Head of Department, the      courses for adults and children)
                                                                                   Cara team or conference organisers       learnenglish.britishcouncil.org/en/
                                                                                   if funding is available to cover
                                                                                   expenses for attending.                  Language swap:
                                                                                                                            You may be able to find a ‘language
                                                                                   Your university may be able to           swap’ group or person to spend
                                                                                   provide information on potential         time speaking English and your native
                                                                                   external funding for attending           language.
                                                                                   conferences in your area of study or
                                                                                   research. The majority of funders        English for Academic Purposes
                                                                                   offer small grants for things like       resources:
                                                                                   attending conferences in their           You can find resources and examples
                                                                                   interest area.                           of high quality writing and phrasing.

                                                                                                                            www.phrasebank.manchester.
                                                                                   English language support                 ac.uk
     You can find a variety of support     success by getting support to                                                    learnenglish.britishcouncil.org
     services through your university.     understand the UK job market,           If you need support with English
     They may be in-person or online       target your job applications, develop   language you can access:
     resources. These might include        your skills and address any areas
     careers, accommodation, health and    of weakness as well as basic skills     Classes at your university:
     well-being, immigration and English   like CV writing, presentation skills    Most offer in-session English language
     language.                             or interview techniques. You can        classes.
                                           contact the careers service at your
                                                                                   OU courses:
                                           university to find out what they can
     Career support                                                                www.open.edu/openlearn/
                                           offer and other support they can
                                                                                   languages/free-courses/
     If you want to work in the UK, you    recommend.
     can maximise your chances of

17                                                                                                                                                                  18
Physical and mental health              NHS Accident & Emergency                 If you need 4 or more                  Mental Health
                                             (A&E)                                    prescriptions in a 3-month period,
                                                                                      or 14 or more prescriptions in         Taking care of your mental health is
     National Health Service (NHS)           In an emergency call 999.                                                       just as important as taking care of your
                                                                                      a 12-month period, it may be
                                                                                      cheaper to buy a prescription          physical health. There are many ways
     As part of your UK visa application
                                             Most NHS hospitals are open all day,                                            you can be affected. Mental health issues
     you pay a fee for healthcare which                                               prepayment certificate (PPC):
                                             every day, but not all hospitals have                                           could have an adverse effect on your
     means you can access the National                                                www.gov.uk/get-a-ppc
                                             an A&E department.                                                              well-being, and the way you think, feel or
     Health Service (NHS). This includes
                                                                                                                             behave. It’s important to get help if you
     your GP, hospital care, accidents and   NHS helpline for non-emergency           Dental care
                                                                                                                             need it. In the UK, mental health services
     emergencies, dental care, and mental
                                             For non-emergency medical advice         You can register with an NHS           and treatments are available.
     health services.
                                             call 111.                                dental practice. This means
                                                                                                                             Mental health issues affect at least 1 in 4
     This means any time you are unwell                                               you will be able to book an
                                             The NHS operates a free helpline all                                            people in the UK. You can find out more
     you can see a doctor or in an                                                    appointment with a dentist if you
                                             day, every day. If you need medical                                             about how they may affect you and get
     emergency you can go to hospital.                                                need dental care. You may pay a
                                             advice, but it is not an emergency                                              information and support online:
                                                                                      fee for any NHS dental services
     When you register with a GP you         you can speak to trained advisers on                                            www.mind.org.uk
                                                                                      you use but it is cheaper than using
     will formally register as a NHS         the phone.
                                                                                      a private dental service.
     patient:                                                                                                                Counselling
     www.nhs.uk/using-the-nhs/nhs-           Medication and prescriptions             You can find an NHS dental
                                                                                      practice using this search:            Counselling can help with some mental
     services/gps/how-to-register-with-
                                             You can get any prescribed               www.nhs.uk/service-search/find-        health conditions, or help you cope with
     a-gp-practice
                                             medication from a pharmacy. If you       a-Dentist                              bereavement, depression or anxiety.
     You can find your local services, as    need to repeat a prescription this can                                          You can access services through your
     well as up-to-date health news and      be arranged at a pharmacy or at your     You can find information about the     GP, voluntary organisations, private
     information about treatments, on        GP.                                      cost of dental care online:            practitioners and some universities
     NHS Choices website:                                                             www.nhs.uk/common-health-              have their own services. Some services
                                             In England, Wales and Northern           questions/dental-health/what-          or practices offer free support, while
     www.nhs.uk/service-search               Ireland there is a small standard cost   is-included-in-each-nhs-dental-        others have a fee. You can find more
                                             for each prescription for medication.    band-charge                            information about accessing counselling
       If you have coronavirus               In Scotland prescriptions are free.                                             services online:
       symptoms you should follow
       the latest public health advice.                                                                                      www.nhs.uk/conditions/counselling

19                                                                                                                                                                         20
Post-Traumatic Stress                   •   Avoiding feelings or
     Disorder (PTSD)                             memories

     Post-traumatic stress disorder          This can include keeping busy,
     (PTSD) is a disorder which you          avoiding situations that remind you
     may develop after being involved        of the trauma, repressing memories,
     in, or witnessing, traumatic events.    feeling detached, cut off and
     The symptoms of PTSD can vary           emotionally numb, being unable to
     from person to person, however          express affection.
     you may experience some of the
     following:                              •   Losing trust, feeling guilty

     •   Reliving aspects of trauma          This can include feeling like you
                                             can’t trust anyone, like nowhere
     This can include vivid flashbacks,      is safe, like nobody understands,
     intrusive thoughts and images,          blaming yourself for what happened,
     nightmares, intense distress at         overwhelming feelings of anger,
     real or symbolic reminders of the       sadness, guilt or shame.
     trauma, physical sensations, such as
     pain, sweating, nausea or trembling.    You can find out more and what
                                             support is available online:

     •   Alertness or feeling on             www.mind.org.uk/information-
                                             support/types-of-mental-health-
         edge
                                             problems/post-traumatic-stress-
     This can include panicking when         disorder-ptsd/about-ptsd
     reminded of the trauma, being
     easily upset, extreme alertness, lack
     of or disturbed sleep, irritability
     and aggressive behaviour, lack of
     concentration, being easily startled,
     self-destructive behaviour or
     recklessness.

21                                                                                 22
Getting help                              Mind.org                                 Socialising                               of worship is to search online. In
                                                                                                                                  smaller towns, you may only find
     It’s important to get help if you need    Mind is a mental health charity with     When you arrive in the UK it’s            Christian churches.
     it. These services and resources can      branches across the UK, as well as       important to try to make friends and
     be a good place to start.                 information and resources available      socialise, especially if you’ve arrived
                                               online. You can find a local branch:                                               Culture shock
                                                                                        on your own. You’ll meet work
     NHS services                              www.mind.org.uk/information-             colleagues and other students who         Moving to a country can be both
                                               support/local-minds                      you could form friendships with. You      exciting and challenging. Everyone
     You can find out about the services                                                could join clubs or societies at your     has a unique experience, but there is
     available and how to access them:                                                  host institution to meet people with      a pattern of adjustment to settle into
                                               Rethink.org
     www.nhs.uk/using-the-nhs/nhs-                                                      similar interests. It’s also important    your new life. You might experience
     services/mental-health-services           Rethink is an online resource with       to get to know the place where you        all or none of it, but you can begin to
                                               advice and information, and links to     live and to develop your English          understand how you may feel in the
                                               local services and support groups:       language skills, to help you feel more    first year.
     NHS Moodzone
                                                                                        settled.
                                               www.rethink.org
     Find practical information, interactive                                                                                      The honeymoon
     tools and videos to improve your
                                               Samaritans
                                                                                        Places of worship                         In the beginning you may feel open to
     well-being when you are feeling
                                                                                                                                  making new friends and trying new
     stressed, anxious or depressed:                                                    The UK’s official religion is
                                               The Samaritans operate a 24 hour a                                                 things. You’ve achieved a big change
                                                                                        Protestant Christianity, but with
     www.forumhealthcentre.nhs.uk/             day, all year telephone service which                                              moving to a new place and although
                                                                                        churches of all denominations all
     your-health/moodzone-stress-              is free to call for people who want to                                             there is some excitement or a feeling
                                                                                        over the country. The other main
     anxiety-and-depression                    talk in confidence:                                                                of security of the new experience
                                                                                        religions are Islam, Hinduism,
                                               www.samaritans.org                                                                 you may still also feel homesick.
                                                                                        Sikhism, Judaism and Buddhism. In
     Online apps from NHS                      •   Call 116 123                         large towns and cities you can usually    You may start to miss old routines.
                                                                                        find places of worship, and you can       New friendships and working
     You can access services online for a
                                                                                        connect with a community of people        relationships, even if they’re going
     variety of issues:                        Your university counselling
                                                                                        who share your faith. Being part          well, might feel quite different
                                               service
     www.nhs.uk/apps-library/category/                                                  of a community may also make it           to those at home. There may be
     mental-health                             Many universities have services for      easier to find additional things, such    more pressure at work than in
                                               students and staff. Search online or     as foods that are a key part of your      the beginning. This may feel like a
                                               ask for help.                            faith. The simplest way to find a place   challenging phase.
23                                                                                                                                                                          24
Working
     Initial adjustment                  everything’s perfect, but you will feel
                                         part of a community and confident
     You will settle into routines and   being yourself.
     responsibilities. Friendships and
     relationships may become deeper
     and more comfortable, and things
     will feel more settled.

     Acceptance & integration                                                      Visa restrictions                       Sponsorship. You can find more
                                                                                                                           information on Tier 5:
     After more time you will start to                                             You may be able to work in the UK,
                                                                                                                           www.gov.uk/tier-5-government-
     feel connected to your new life                                               however, always get advice from
                                                                                                                           authorised-exchange
     and confident in your work and                                                your institution to make sure you
     friendships. It doesn’t mean                                                  comply with the rules for your visa.
                                                                                                                           Your dependants
                                                                                   Student visa
                                                                                                                           These are either your spouse or civil
                                                                                   You can work up to a maximum of         partner; your unmarried or same-sex
                                                                                   20 hours during term time, unless       partner; your child under 18 years old
                                                                                   your visa states otherwise. During      (including if they were born in the UK
                                                                                   holidays from your university course,   during your stay). If you have a Student
                                                                                   or agreed vacation if you are a PhD     visa or a Tier 5 visa, your family
                                                                                   student, you will be allowed to         members (over the age of 16) will
                                                                                   work full time. You can find more       generally be able to work, with some
                                                                                   information on student employment:      exceptions. Your children over 18 are
                                                                                                                           not considered as your dependant.
                                                                                   www.ukcisa.org.uk/Information--
                                                                                   Advice/Working/Student-work
                                                                                                                           National Insurance Number
                                                                                   Tier 5 Temporary worker visa
                                                                                                                           To work in the UK you must have a
                                                                                   You can work up to a maximum of         National Insurance Number. You can
                                                                                   20 hours in another job during term     find out how to apply online:
                                                                                   time in addition to the working hours
                                                                                                                           www.gov.uk/apply-national-
                                                                                   stated in your Certificate of
                                                                                                                           insurance-number
25                                                                                                                                                                    26
Visas and
     Immigration

     Public funds                             •   Child maintenance
                                              •   Concessionary travel passes
     If you have a residence permit that      •   Education and student finance
     allows you to live in the UK, it may     •   Free school meals
     include the condition that you have      •   Funded early years education and
     no recourse to public funds (known           childcare
     as NRPF). If so, it means you will not   •   Housing association tenancy
     be able to claim most benefits, tax      •   Legal aid
     credits or housing assistance that are   •   NHS treatment
     paid by the state.                       •   Social services assistance
                                              •   Work related welfare benefits
     However, there are some
     exceptions, some of which depend         Find out more about exceptions:
     on your immigration status.              www.nrpfnetwork.org.uk/
                                              information-and-resources/rights-
                                              and-entitlements/benefits-and-
                                              housing-public-funds/benefits/
                                              public-funds-exceptions

                                              Find out more about NRPF:

                                              www.nrpfnetwork.org.uk

27                                                                                   28
Renewing your passport                  If you are unsure about how to          Tier 2 visa                             Please note: The Points Based System
                                             renew your passport or have                                                     (PBS) is changing in January 2021 and
     If you need to renew your passport      concerns about contacting your          Following completion of your            if you need further information about
     while you are in the UK you should      country’s Embassy, please contact       Master’s degree or 12 months of         this, please contact the Cara team.
     contact your nearest embassy to find    the Cara team.                          your PhD, you are eligible to apply
     out how to renew it.                                                            for a Tier 2 visa if you are offered
                                                                                     sponsored, skilled work. You must
     •   If your passport is due to expire   Renewing, extending or                  apply while you are in the UK before
         you should allow plenty of time     switching your visa                     your current visa expires.
         to renew it before the expiry
         date.                               If you have any questions about
                                                                                     Tier 5 visa
                                             renewing, extending or switching
     •   If your passport has expired, you   your visa, please contact the Cara      Following your studies you can apply
         may need to transfer or replace     team. You can also check UK visas       for a Tier 5 visa to work in the UK
         your visa:                          and immigration current information     for up to 2 years. If you are on a
         www.gov.uk/transfer-visa            online.                                 Student visa, you can apply while you
                                             www.gov.uk/visas-immigration            are in the UK. Otherwise you must
     •   If you travel to and from the                                               apply while you are outside of the
         UK with your visa in an expired     If you have a Student visa there are    UK.
         passport, you must also have a      options to change your visa status to
         valid passport - you will need      allow you to work or look for work      If you wish to extend a Tier 5 visa
         both.                               in the UK after your studies.           you must leave the UK to apply, with
                                                                                     the exception of Syrian nationals.
     You can also choose to either:          Doctorate Extension Scheme
                                                                                     www.gov.uk/government/
     •   replace your visa with a            Following the completion of your        publications/guidance-for-syrian-
         biometric residence permit          PhD you can look for work in the        nationals-in-the-uk-on-how-to-
         if you’re in the UK (the cost       UK. You must apply while you are        extend-their-visa.
         depends on your visa status) or     in the UK. However, this scheme is
                                                                                     For information about these options
                                             expected to close in Summer 2021,
     •   transfer your visa to a new                                                 for working after studies:
                                             with Master’s graduates then getting
         passport online if you’re outside                                           www.ukcisa.org.uk/Working-after-
                                             two years’ permission to work
         the UK (cost is £169)                                                       studies
                                             and PhD graduates getting 3 years’
                                             permission.
29                                                                                                                                                                   30
Useful things                                                                      Queuing

                                                                                       It is standard practice in the UK to
                                                                                                                                   Prohibited:

                                                                                                                                   Spitting in public places is

     to know                                                                           wait your turn, whether waiting for a
                                                                                       bus or to be served in a shop.
                                                                                                                                  considered bad manners and in some
                                                                                                                                  places it is illegal.

                                                                                        Tipping                                    Smoking is illegal in public places
                                                                                       It’s optional to pay a small service       including in pubs, restaurants, public
                                                                                       charge in restaurants, cafes and bars      buildings, workplaces and on public
                                                                                       if you enjoy the service. This is called   transport.
     Days of the week                           Public toilets                         tipping and is usually around 10% of
                                                                                                                                   Littering is not accepted. It is
                                                                                       the total bill. Sometimes it is already
     In general, the working week is           You will find public toilets in city
                                                                                       included in the bill, but if you have      against the law to litter. It is always
     Monday to Friday and the weekend is       centres and in large department
                                                                                       received poor service you can ask for      accepted that you use bins or the
     Saturday and Sunday.                      stores and supermarkets. You can
                                                                                       the charge to be removed. Tipping          suitable recycling options when
                                               normally use the toilets without
                                                                                       isn’t normally expected in fast-food       disposing of packaging and items.
     Being on time                             buying anything. In pubs, restaurants
                                                                                       or other take-away services but is          Safety tips:
     Punctuality is important. Late arrival    and coffee shops you have to be a
                                                                                       often given for home food delivery
     for meetings or appointments              paying customer to use their toilets.
                                                                                       services such as Just Eat, Deliveroo        Using ATMs: Be aware when
     is considered impolite and
                                                Flushing toilets                       and Uber Eats.                             you’re getting money from ATMs/
     unprofessional; if you are running late
                                                                                                                                  Cash machines that no-one around
     it is a common courtesy to contact        The UK sewerage system allows you        Electrical devices
                                                                                                                                  you can see your PIN.
     the person you are meeting to let         to flush used toilet paper down the
     them know when you will arrive.           toilet, but don’t try to flush other    The voltage used throughout the UK
                                                                                                                                   Avoiding thefts: Keep your bag
                                               items like wipes or sanitary items.     and Europe is 230v/50 Hz. However,
      Time zone and daylight saving                                                    the standard power socket in the           closed and your wallet or purse in a
                                               These items will block the system.
                                                                                       UK differs from other European             safe place to avoid the risk of theft.
     The whole of the UK is in one time        You will usually find a bin for these
                                               items.                                  countries. In the UK the plug you
     zone and Daylight Saving is used. This                                                                                        Begging: There are people in
                                                                                       need is known as ‘Type G’ and has
     means the clocks go forward by one                                                                                           need who may approach you or ask
                                                                                       three rectangular prongs. If you bring
     hour at the end of March for British                                                                                         you for money by begging.
                                                                                       electrical devices with any other type
     Summer Time (BST) and return to
                                                                                       of plug, you will need an adapter for
     Greenwich Mean Time (GMT) at the
                                                                                       them.
     end of October.
31                                                                                                                                                                          32
www.cara.ngo
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