Business Plan Get Cycling A Charitable Community Benefit Society - Visit our website for more details supportgetcycling.org.uk - Ethex
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Get Cycling February 2020 A Charitable Community Benefit Society Business Plan Visit our website for more details supportgetcycling.org.uk
Contents 3 Executive Summary 6 Our Vision 7 Background 9 Community Share Offer 9 Offer Summary 10 Activities and Services 14 Business Context 14 Performance 2018 to 2020 15 Organisations and Partners 16 Demand for Proposed Services 18 Fundraising and Donations 19 Financials 19 Profit and Loss 10 year forecast 22 10 Year Cashflow 24 First Year Cashflow 25 Organisational Structure 25 Status as a charitable CBS 25 Trustees and Staff 28 Reasons to Invest 29 Delivery Plan 30 Appendices 30 Marketing Plan 32 Risk Analysis 36 S.W.O.T Analysis 37 Social Impact 37 Environmental Impacts 38 Social Investment Tax Relief Get Cycling Charitable Community Benefit Society www.supportgetcycling.org.uk ℓ www.getcyclingevents.org.uk Email: jim.mcgurn@getcycling.org.uk Phone: 01904 636812 Option 4 • 0772 0846611 Authors: Jim McGurn and Imelda Havers All images are of Get Cycling activities. This is not an offer document. Our offer document can be found on our launch website.
supportgetcycling.org.uk Get Cycling CBS Business Plan Executive Summary Get Cycling Community Benefit Society seek investment to expand all their services and launch new initiatives. Get Cycling Community Interest The founders, staff and directors Company (CiC), founded in 2008, of Get Cycling CiC have decided has developed innovative ways of that the events and programmes promoting cycling. These divide into department would be more effective, two activity areas. One encompasses efficiently run and capable of events and programmes, such sustained expansion if transferred as public bike try-out roadshows, into a separate and well financed disability events, school activity days, charitable community benefit cycling support for universities, loan society, owned by community programmes for cycle commuting, investors, rather than operating and large events such as the York within the current Get Cycling CiC. Festival of Cycling. To this end Get Cycling CiC have The other activity area encompasses set up the charitable Get Cycling retailing activities, based on a Community Benefit Society, which community bike shop and the is registered with the FCA, number specialist retailing of cycles for 8016. This is a trading charity and people with disabilities. Both parts of will take over all Get Cycling’s Get Cycling CiC have, each in their events and programmes work. own way, both local and national The term Charitable Community activities. Benefit Society will henceforth be abbreviated to simply ‘CBS’ The aims of the new CBS are: 1. To greatly increase the number of people cycling using various experiential techniques based on try-out opportunities and tuition. 2. To do so by improving existing assets, materials and delivery methods so that all engagements are more attractive, effective and revenue- enhancing. 3. To additionally develop unique new cycling support attractions especially those which are suitable for all-season use. 4. To establish a new mobile unit (College of Cycling) working at York Sports Village and also touring the towns, villages, community centres and schools of Yorkshire, and providing, for pre-booked groups, day-classes covering interactive cycling advice, riding skills, bike try-out opportunities and repair and maintenance tuition. 5. To expand the provision for disability cycling holidays for individuals, support groups and special schools: these have already been successfully pioneered by Get Cycling CiC. 6. To provide an attractive membership participation and benefits programme for those who support Get Cycling through community shares, and to develop a strong and well supported volunteer base. 3
supportgetcycling.org.uk Get Cycling CBS Business Plan Executive Summary Continued. The directors/trustees of both social The additional target may well be enterprises judge that, pending reached by the end date of 11th valuation of assets transferring, a March 2020, but the trustees of the sum of £200K in withdrawable shares CBS have requested the agreement would be sufficient to achieve these of existing subscribers to an earlier aims. This will allow the new CBS to drawdown if necessary, based on the carry working capital of £105K to working capital requirement being facilitate growth, and to finance at reduced from £105,000 to £95,000, £95K the transfer from Get Cycling on some minor alterations to the CiC of all tangible and non-tangible pace of development, and on other assets. It will also protect Get arrangements made possible by Cycling CiC from the significant concessions from Get Cycling CIC. and permanent loss of its non-retail The profit and loss projection shows income streams. Aside from this minimal effect on profitability. consideration, it is a condition of Get Cycling CiC’s loan from their charity Financial projections within this share lenders that no major assets can be offer document have been revised transferred without their permission, accordingly. which will entail a partial pay-down of their loan. This also needs to be This earlier drawdown will allow covered by the above payment. Get Cycling CBS to invest in a timely fashion in staff and assets No individual Both organisations are asset locked social enterprises: no individual in to maximise performance for the coming sales. in either either organisation will profit from any aspect of the transfer of assets, The share offer remains active organisation staff, activities, nor from anything related to them. and promoted until the 11th March and many further investors are will profit from The trustees had anticipated match- anticipated. The share offer is based on the social enterprise any aspect of funding of £100,000 from the Big Society Capital Crowdmatch Fund. crowdfunding platform operated by Ethex. the transfer This fund closed unexpectedly to all applicants, so Get Cycling CBS of assets. is in the process of replacing the missing £100,000 matchfunding with ongoing share subscriptions from private individuals. This is going very well in one sense, with an achievable £60,000 to raise in the final month. 4
supportgetcycling.org.uk Get Cycling CBS Business Plan Executive Summary Continued. It is intended that three of the current Get Cycling CBS has the status of sixteen staff of Get Cycling CiC, a charity. It has been approved by those who specialise in events and HMRC for Social Investment Tax Get Cycling programmes, will transfer to the new CBS, followed by the recruitment of Relief (SITR) at 30%, with additional advantages for anyone needing to CBS has the further staff. To save costs, current premises will be shared, but with offset Capital Gains Tax. This comes on top of the 4% interest for investors, status of a an investment in increasing the starting Year One, as Get Cycling CBS internal capacity of the building to will ‘hit the ground running’ in terms charity. accommodate growth of both social of ongoing trading. An initial annual enterprises. turnover of £228K is forecast, with growth from there. To give context: The new CBS will pay a pro rata the 2018 turnover of Get Cycling CiC share of the general overheads was £919K. It has traded profitably (rent, utilities, IT, bookkeeping, etc). in seven of its last eight years and There will be much mutual support, has made a modest profit in its 2019 but both social enterprises have trading year. independent boards, management, finances, assets and operations. The founders of Get Cycling, Jim and The CiC will retain its existing Sally McGurn, are committed to the debtors, creditors, loans etc. The success of Get Cycling CBS and will CBS will begin trading with no such also purchase a significant number complexities and obligations. of community shares, as will one of the other current directors of Get Cycling CiC and one of the Trustees. Jim will transfer to the CBS with other staff. He will work in business development and grant funding. It is intended that, within the first year, a new General Manager or Chief Executive will be appointed, so that Jim can concentrate on revenue- raising activities with social impact. Regular customer, Tom Cowan, rides with support organisation Go Get 5
supportgetcycling.org.uk Get Cycling CBS Business Plan Our Vision All the ingredients are in place to make this charity a unique and dynamic cycling support organisation. Our vision is “to become a focus for engaging more people in regular cycling, adding pioneering initiatives and support programmes to our existing well-developed operations. By doing this we will help our communities become more cycle-friendly, more active, more healthy, more equitable, more practically mobile and more environment-friendly.” We will build on what we do already Through the creation of our new but bring in new ideas and initiatives. Charitable Community Benefit We have the skills, assets and Society we will ensure that our commitment: we need the power shareholder members have a say of the community behind us to take in how our services develop, for the everything to a new level. benefit of all users, members and communities. Our Senior Cyclists Club out for a winter ride 6
supportgetcycling.org.uk Get Cycling CBS Business Plan Background Our History Get Cycling Community Interest Get Cycling borrowed wisely to Company (CIC) was established invest in change, and that essential in 2008. It began with almost total borrowing is still a brake on growth. dependence on contracts from Also, management have focused a public sector client base (local attention on capital intensive authorities, schools, universities). disability retailing in recent years Much of this fell away due to public and there is a need to better sector cuts and this activity area has manage resources and time to continued but at a lower level than grow events and support systems, before. a sector which has tremendous opportunities. This is best done It is time to However, Get Cycling took the bold step of rapid diversification into within a well-financed CBS operating separately. reinvigorate two new trading areas with little dependence on the public sector: The events and programmes this events and establishing a highly specialised disability retail trading arm, serving department has still done some impressive work. It has put many promotions a national clientele, while also founding a local bike shop for the hundreds of thousands on bikes, often for the first time. It has created work through people of York. This diversification cycling promotion concepts, events has been successful, and retail and programmes which are widely investment. makes up around 75% of activity admired by cycling promotion and sales within Get Cycling CiC. professionals. It is now a centre of excellence for disability cycle retailing and support It is time to reinvigorate this events with clients (individuals and support and promotions work through Get groups from all over the UK). Cycling CBS, with new products, new equipment, new client groups, and additional staff. This will be combined with a new emphasis on more local work which is economically delivered, higher frequency, and balanced against some continuing national work emphasising longer regional tours. 7
supportgetcycling.org.uk Get Cycling CBS Business Plan Background Continued. Some achievements of Get Cycling CIC over recent years. • Companion Cycling programme • Cycling appreciation and activity for people with dementia roadshow which has visited over 800 schools • Opportunity Bikes giving work to offenders • Employment and support of people with learning difficulties. • A national promotion and try-out roadshow for disability cycling • Workplace & community bike loan and cycle training programmes: • Unibikes: a cycling support over 7 years in Sheffield package for University of York students and staff • Cycling promotion and consultancy work at six major • Cycling Festival in York over 7 workplaces of Glaxo-Smith-Klein. years. A try-out event for 4000 visitors. • Cycling holidays with full support for people with disabilities, • Disability cycling festivals with 1400 including a trip to Germany active participants on over 80 of our cycles • A year of cycling tuition and guided bike rides for students of • Specialised bikes and support for Selby High School. a limbless veterans tour of New Zealand • Senior cyclists club • The Dynamo Activity Challenge • Yorkshire Bike Library: special behaviour change programme for needs bike loans. schools • Support and free bike loans for • National Standards cycle training refugee support charities delivered in 30 West Yorkshire Even though delivered over 11 years, colleges • An initial fleet of cycles and in circumstances of better public consultancy support for Estonia’s sector finance and high staffing • GreenLink pedal-powered first ever cycling promotion group. levels, our list here strikes us as an distribution and delivery services. over-diverse ‘CV’. Not all of these are Sold to our young local operators • Contract publishing of 14 regionally currently operating, and most will and still going strong (Darlington customised cycling guides for not fit into the development policy and Luton, with Greenlink York local authorities, some in Welsh. of the CBS. Our ambitions are now operating under our branding simpler and more focused. licence) Family fun on one of our try-out tracks at the annual York Festival of Cycling 8
supportgetcycling.org.uk Get Cycling CBS Business Plan Community Share Offer Offer Summary We seek to raise £200K investment in The return on investment of 4% may withdrawable shares in Get Cycling seem generous but Get Cycling CBS CBS: a Community Benefit Society would need to pay more than 8% with charitable objects registered should it opt to finance development with the Financial Conduct Authority through an overdraft or commercial (Number 8016). loan. The best rate available from charitable social lenders is 6%. The minimum investment per person or organisation is £750. Get The crowdfunding investment facility Cycling CBS has been additionally opened on the 15th November 2019 approved by HMRC to be recognised and closes on the 11th March 2020. as a charity for purposes of tax relief. Taxpayers who invest £1000 Statutory notice. This offer is not or more will be issued with an HMRC protected by the Financial Services certificate for immediate Social Compensation Scheme and Investment Tax Relief (SITR) at 30%. investors have no recourse to an This comes on top of the 4% interest, ombudsman. You should only ever starting Year One, and a personal invest as much as you are prepared benefits package for member- to lose. shareholders, which will support them in their cycling. This package is still under development. How do we finance this benefits package for members? It is possible because Get Cycling CBS will work as a trading charity to provide services, mostly through third party clients, to the benefit of the larger public. These Member Benefits: services generate incomes with Get Cycling CiC offer all CBS surpluses attached. These surpluses members 10% off all two-wheeled finance all Get Cycling’s overheads. cycles, accessories, repairs and On top of that they finance specific bike hire cycling support for all investor- • Members-only events, rides, members, over and above their social events and classes. annual return on investment. Many • Members-only cycling charities raise finance through their weekends and holidays in the trading arm. A charitable community UK and the Netherlands benefit society simply finances its work using a different route. • Bike breakdown rescue service • Exclusive cycling advice line • Legal aid from cycling solicitors with preferential members-only success commission. • Newsletter • An annual report on the impact we are achieving as a result of this investment Member benefits are subject to review every 12 months. 9
supportgetcycling.org.uk Get Cycling CBS Business Plan Community Share Offer Continued. Greater range and delivery of activities and services. Essentially we send out roadshows providing bike try-out opportunities and learning experiences. We choose the specialised staff, the appropriate cycles and the required techniques to match the tasks and venues we are given: public squares, parks, schools, workplaces, universities etc. We will continue to develop and expand all current activities, but add items which we have successfully experimented with, but never had the finance to develop. All such development will be ‘organic’. Bike try out events, pedal-powered arcade, festivals The cycles, equipment, staff and ongoing trading which the CBS will take over from Get Cycling CiC are used for the provision of bike try-out roadshows, locally and nationally. The cycle fleet combines the practical with the exotic (the latter serves to draw people in and break the ice). We give the chance for beginner or hesitant cyclists to try out cycling on a defined and well managed track, in an atmosphere of fun, in city centres, parks, sports halls, at festivals/fetes, etc. Anywhere away from trafficked roads. We encourage, advise, support, and give out our free 32-page guide for beginner cyclists. These events can be anything from a few cycles to a major event such as the annual York Festival of Cycling in Rowntree Park, where we provide around 100 cycles on several different themes try-out tracks. Almost all this events work is financed by local authorities from their sustainable transport budgets. The menu Get Cycling currently offers includes: • The main bike try-out event at various sizes • Fun track for the under-sevens • KMX karts track for all ages • Choice of up to three multi-seat megabikes (CircleCycle, Pedalbus, Maximus trishaw) • ‘Arcade’ of static pedal-powered fun machines, such the competitive velodrome racing game, smoothie-maker, gramophone, ride simulator and scalextric racing. Almost all of these pedal-powered devices have been developed in-house, and the development of a pedal-powered bubble machine and lights-board game is almost complete. Investment in this activity area will: • Improve the quality and attractiveness of all events • Finance purchase of a portable pump track • Help complete the development of our range of pedal-powered arcade devices • Improve sales and marketing, with new website, to greatly increased booking rates. • Recruit additional staff to drive growth and operational capacity. 10
supportgetcycling.org.uk Get Cycling CBS Business Plan Community Share Offer Continued. Workplaces Get Cycling has also specialised in services for workplaces and has strong links with many York and Yorkshire businesses. Get Cycling has also worked for several major companies nationally, sometimes financed by local authority budgets and sometimes directly. Workplace services include: • Workplace cycling seminars • Team-building events • Bike doctor visits • Get-into-cycling sessions • Commuter bike loan programmes Investment in this activity area is not needed for equipment (most of which is covered by the above investment in bike try-out event enhancement). However, investment will: • Help us offer annual supported fun rides/picnics for all staff and families • Improve sales and marketing to this specific sector. Schools Work Get Cycling has provided over 850 The buzz created by our visits schools activity days nationwide, at increases parental awareness primary and secondary level. These of cycle training options for their give children a chance to ride a wide children and helps local cycle selection of cycles, improve their training recruitment. riding skills, learn cycle maintenance, and enjoy educational classroom Get Cycling has a new contract for activities, based on our own highly delivering weekly cycling activity developed teaching materials. We at Selby High School, and we have can give an hour of intensive cycling been asked to consider similar experiences to up to 300 pupils per engagements in other secondary day in a typical primary school. schools, mainly working with children in danger of school exclusion. Investment in this activity will: • Finance an electrically powered inflatable track to allow indoor work in school halls to extend the season into the winter months. • Finance a set of children’s cycles to be rented by primary schools needing cycles for Level 1 Bikeability training, which our own trainers can also supply, sometimes working alongside local trainers. • Develop an offer to primary schools for a supported annual all-school bike ride and picnic, as is common in the Netherlands. Additional bikes and entertainments supplied by us, and with the children’s families invited. • Improve sales and marketing to schools. 11
supportgetcycling.org.uk Get Cycling CBS Business Plan Community Share Offer Continued. Inclusive Cycling Although disability cycle retail The inflatable cycle track detailed is staying with Get Cycling CiC, under the general schools section there is still a demand for disability will be particularly appropriate for cycling events. Get Cycling CBS will special school use in sports halls over take over this work, and there is a winter, since children with special specialised fleet of cycles for this needs get less exercise than other amongst the cycles transferring children when weather is cold. from Get Cycling CiC. This also applies to our pedal- Our activities and capacities in powered static machines, most this area are unique, and we wish of which we can adapt for hand- to develop them on the basis of cranking, to the benefit of children in investment. We regard this as a wheelchairs. priority. We wish to expand, our offer of supported residential cycling Our past and current experiences holidays for special schools and encompass: colleges, basing them in York, and at the disability-friendly Youth Hostel in • Activity days in special schools. the National Forest, which we have • Supported rides for disability used for this purpose before. Almost support groups, all specialised all special schools aim to provide a cycles included. residential activity each year and we • Disability cycling as paid-for are advised that some of the funding additions to local authority- can come out of PE budgets as well financed bike try-out as schools’ central funds. roadshows • Companion cycling for people We wish to reinstate our successful with dementia programme of companion cycling, including for those with dementia. • Inclusive residential cycling This will entail us joining the holidays in the UK and Europe, international Cycle without Age with cycles supplied. movement and acquiring a two- seater bike taxi and using our existing companion cycles. Very few special schools acquire their own specialised cycle fleet. We wish to explore the appetite Reasons include unfamiliarity, which care homes might have staff antipathy, maintenance/ for paying for regular visits with liability worries, insurance, storage specialised cycles. and (above all) funding problems. Therefore an alternative which In some cases clients will struggle the CBS can offer is a regular visit, to afford the true cost of the service bringing all the right cycles for the they require. As a charity we will be children of that school at that time, in a strong position to seek grant and coming out of the PE budget, support (to match-fund clients’ or financed by grant support from contributions), and to reduce costs Children in Need or similar. Finding 12 by calling on a number of suitable Yorkshire special schools, and visiting volunteers to work alongside our one each fortnight, would mean staff. This applies, for example, to we can employ a new, specialist, the need for volunteers to help permanently busy unit dedicated to with disability cycling holidays and the purpose. companion cycling. 12
supportgetcycling.org.uk Get Cycling CBS Business Plan Community Share Offer Continued. College of Cycling We will use our mobile assets and The College of Cycling is ideal for experience to launch a College of direct bookings by community Cycling, touring Yorkshire, but also groups, or neighbourhood support taking up contracts for multi-week groups, who can apply for Awards tours of specific regions on behalf of for All grants, supplemented by local authorities, and in support of contributions from participants. This their sustainable transport initiatives. day course will also be offered to Where our bike try-out roadshows the people of York, with discounts for can put 1000 people a day on bikes shareholder members. in a busy city centre, the College of Cycling will bring very different Investment will help us finance the techniques and resources to engage purchase of a large new vehicle, with 15 to 20 people in a day, giving large marquee, new cycles and them intensive support in the areas equipment so that College of Cycling of cycle skills training, get-into- can be mobile in its nature. We have cycling advice, try-out of sample applied for a £20K grant to part fund bikes, and cycle maintenance. this equipment. The unit will run these classes partly at York Sports Village, and otherwise visit the towns, villages and suburbs Bike Recycling which would otherwise have poor access to such a facility. It will We have been asked by many sometimes involve participants whether Get Cycling CBS will take up bringing their cycles to the course on bike recycling. Recycling of cycles is the day, so that we can help them a worthwhile activity, bringing work maintain and repair, alongside with opportunities to many who need other learning experiences. This is support. However, it is an activity in a sense the reorientation and area which we will not address rebranding of what we already do: unless considerable funding support but using staff with the ability to is secured, enabling operations at engage happily with pre-booked scale with strong management. small groups over a full or half day. It is otherwise not a commercial proposition, and so has been removed from our initial aspirations as a major project but is likely to be Weddings and Funerals a background activity unless major funding can be found. We have regular bookings for our wedding rickshaw plus driver, and we want to extend our offer towards guests also using specialised pedal-powered wedding transport. We also wish to supply a cycling service for funerals, based on the development of a pedal-powered hearse. Not all cyclists want to make their final journeys in a motor vehicle, and many mourners will want to accompany the hearse on cycles we can supply. 13
supportgetcycling.org.uk Get Cycling CBS Business Plan Business Context Last Year, This Year, Next Year The following comparison shows how the events and programmes department has performed in terms of basic trading within Get Cycling CiC in 2018 and 2019. It also shows how it is forecast to perform as an independent CBS January to December 2020 (very modest growth within this development year.). The ten year financial forecast for Get Cycling CBS is set out later in this business plan. Get Cycling Events and Programmes Performance 2018, 2019 and 2020 2018 2019 2020 2018 and 2019 show events and Complete For first 9 months, plus As CBS. Includes cost of programmes still within the CiC, £5K forecast as new new staff and rebuilding and 43% of total fixed costs sales for final 3 months costs: all yet to manifest (overheads) allocated to events, as extra profits with 57% taken up by retail. Income 275800 235745 227500 Direct costs 104000 60229 75075 Total income less direct costs 171800 175516 152425 % margin 62% 74% 67% Allocation of fixed costs 163056 132956 143960 Trading surplus 8744 42560 8465 Cycling in York York has a population of just under According to Government figures, 200,000 within the local authority York is one of the most popular boundary (2011 Census). Most cycling cities in the United Kingdom, residents live within the outer ring with 25% of adults cycling at least road but there are some outlying once per week, against a national villages, some of which have good average of 12% (Department for cycle routes into the City. Cycling is Transport – 2016 / 17). After a sharp a popular leisure activity and many drop in cycling nationally in the residents cycle on a regular basis. mid-20th Century, participation has risen steadily since the 1990s, and continues to rise. There is therefore a strong and growing market for cycling participation in York. 14
supportgetcycling.org.uk Get Cycling CBS Business Plan Business Context Continued. Other Cycling Organisations There are several local organisations – charities, community groups and social enterprises – offering a range of cycling activities across the City. Get Cycling is keen to work with and support these groups, complementing their own offer for the benefit of the City’s residents. We have explained our plans to the main cycling organisations in York and received many expressions of support and ideas for co-operative ventures. Potential Partners York Sports Village Locality We are working with YSV to establish Get Cycling CBS is has become a format for a four-hour course a member of Locality, a national involving all the cycling facilities support organisation for social there, including the closed circuit: enterprises. We will learn from other under our College of Cycling brand. members, share our experiences with them, and perhaps find Sustrans partners for joint bids for project- We have good relationships with specific funding. Sustrans at both national and local level and have recently advised Probation Service them on disability cycling. We will Our relationship with the approach them about joint ventures. Probation Service (Community Payback) ceased in 2014 due to British Cycling the disorganisation following We are in discussion with British privatisation. We await full Cycling about ways of working reintegration of the service back into together and have applied to their the public sector before researching Places to Ride fund for grant support possibilities for working with them for our College of Cycling initiative. again. If funded we would look at Motability community payback opportunities: We have approached Motability bringing recyclable bikes, parts regarding the services we can offer and tools to local community halls their 650,000 disabled members. and other venues so that offenders The first step has been to help them can learn new skills working with with a feature on cycling in their our mechanics, producing working members’ magazine. We hope to run cycles to be left in the community for regional bike try-out events for their local primary schools, community members. groups etc. This would be under the College of Cycling brand, but with a Welcome to Yorkshire community payback emphasis. This Get Cycling are members of WTY will need to be securely funded and and supply them with a range of will depend on the disposition of the services, including being their Bike Probation Service. Library for the area. We in turn receive support services from them. Local charities Get Cycling is also member of Visit We are well known locally, and will York. seek joint enterprise partnerships, so that their and our objectives Local Authorities can be met, whether by joint grant We have relationships with many applications or otherwise. client local authorities and public sector bodies. Top: One of our megabikes in action Bottom: Our KMX Karts at a local fete 15
supportgetcycling.org.uk Get Cycling CBS Business Plan Business Context Continued. Demand for cycling events and programmes The greatest demand for events The demand for events and comes from opposite ends of the programmes is less than half of spectrum. There is a demand within what it was before public sector cuts York and Yorkshire, from the public took effect. None of these bedrock sector and community groups, for activities activity areas are likely to low cost, smaller events, with two regain their previous prominence staff. Cost is kept down due to the in the short term, but with better local nature of this work. The barrier equipment, innovative ideas and to expansion in this area has been strong marketing they can begin to largely lack of marketing. At the other grow from the current baseline of end of the spectrum, we have clients, around £230K. This all gives financial especially in Scotland, who engage underpinning, but it is the newer, us for week- or month-long tours, additional initiatives which will cause or book us for high value cycling significant growth. festivals. These events require us to bring up to 10 staff (mostly well Many of these activities are simply trained and trusted casual workers new applications of existing skills who have been with us for years). and assets, acting as a base for expansion again, but in innovative There is a Schools have also been a traditional market segment for us. They now ways. Our events activities have also been affected by our concentration demand have very little spare budget, but we are finding that local schools seem on the diversification strategy (retail), and by the lack of a proactive sales within York willing to fund our work out of PE budgets. Schools have expressed a and marketing force for events and programmes. There has been little and Yorkshire, need for the provision of cycles for innovation over the last four years cycle training (a service supplied by in events and programmes, with from the public local cycle trainers), and we wish to most energy applied to the rapid meet that demand. In general, our development of retail. sector and schools work needs external funding support if it is to meet its full potential. Despite this, events have rendered This can be from grant support or the same overall profit as disability community from the support of an acceptable national sponsor. retail, even though the events sales level is half that of the retail groups, for low department. Events have fewer direct costs. It is time for us to put new cost, smaller energy and resources into the broad range of Get Cycling activities which events. are not retail. This is why we have established the CBS, so that it can have special attention and be able to develop services which go beyond the foundation activities which it already has. That is why the founder and Chief Exec of Get Cycling CiC is moving over to work within the new Get Cycling CBS. He has managed the build up a very strong disability retail department and he is putting that department in the hands of the retailing staff who have made such a success of it and can take it further. 16
supportgetcycling.org.uk Get Cycling CBS Business Plan Business Context Continued. Demand for Disability Cycling Events and Support Feedback from special school We have previously pioneered headteachers tell us that there successful inclusive cycling holidays will be a demand for a cycling unit with bikes and volunteers supplied. visiting schools with specialised Since this is an offer unique in the cycles: weekly, fortnightly or monthly. UK we anticipate a strong demand, We believe it will not be difficult to which (as with special schools visits) find 12 such Yorkshire special schools. will entail repeat custom. Almost all We doubt they would pay more than special schools and colleges seek to £390 per day or £250 per half day. provide a residential activity holiday Regularity and high turnover, helped each year, and our offer more than by background grant funding, will ticks all the boxes. We will give make this financially viable. The new prominence to this activity, as it is inflatable indoor track and static fun unique and meets so many needs devices will help extend this activity/ at once. When we took a party of income over winter. disabled clients on a cycling holiday in Munster, Germany. We found that With funding from the Joseph most had never cycled before, most Rowntree Foundation Get Cycling had never been on a ship before, and pioneered a successful dementia most had never been abroad before! cycling scheme in 2014 (featured on We intend these holidays to be a Look North Television). Our experience major growth area. shows that there is considerable and growing demand for this service, with side by side cycles and taxi-bikes for family groups, older couples, the care sector, etc. Demand for College of Cycling Get Cycling’s bike shop is often asked A local sports facility have asked us by customers about cycling tuition to look at a mobile College of Cycling and maintenance classes. We have facility operating occasionally at also been told by a cycling social their closed circuit cycle track. enterprise in a nearby city they have a hugely successful formula for this The demand for direct bookings from kind of work, which we cannot set neighbourhood/community groups/ out here for reasons of commercial workplaces/universities is untested, confidentiality. so caution is required. Informal conversations with relevant local authority officers tell us that a College of Cycling visit could be of use to them if its activities integrate their own cycle trainers. This is as it should be. 17
supportgetcycling.org.uk Get Cycling CBS Business Plan Business Context Continued. Fundraising and Donations Get Cycling CiC have attracted grant support at only a around £2000 per year: in the last accounts it made up 0.2% of income. Get Cycling CBS, with its charitable status, will attract grant and donation support of an estimated 12% of revenue. This estimate is based on the following considerations: The normal steps approaching • The unique nature of disability • Our volunteer base adding value grant making trusts are: cycling holidays, attracting grant as match funding 1. Identify the major potential support in that it is a major need • The person responsible for funders - detailing name, not met, and incorporating the key identifying and pursuing grant income, grant giving structure, emphases of inclusion, physical support is Jim McGurn who has key decision makers, policy activity and cycling. over many years been responsible guidelines. • The credibility we have previously for winning many large contracts achieved by doing so much from local authorities. These 2. Review possible funders to without grant support. skills are transferable: securing assess their giving potential. charitable funding for specific it is important to have target • One large fundraising charity projects requires the same basic donations set at the outset to ride per year, with loans to skills as for winning local authority make sure you hit your target. participants of the exotic cycles contracts. Have a timetable planned. owned by the CBS. 3. Draft a case for support – half brochure, half business plan, this will demonstrate the value Fundraising and grant support will “Get Cycling’s new charitable status of the project and the need for subsidise commercial revenue has in our opinion the potential to charitable donations. It will be causing demand and uptake to attract new funds both nationally specifically designed to meet increase. Grant funding will support and regionally. From our discussions the funders’ needs. our financial margins where clients it appears that one of the most such as schools do not have the full promising sources are grant making 4. Revisit desk research - if more funding themselves for our visits. trusts. There are 4,500 grant making funders are needed trusts in the UK which give away £3bn 5. Build relationships and We are looking to engage each year. Knowing this market well it credibility – e.g. find friendly Tarnside Consulting as fundraising seems to us that there will be interest introductions to key decision consultants. (subject to due in the work you do (as you will recall makers at funders and build diligence, negotiation and approval we have worked extensively with the relationships and align goals. of the board). They are specialists Calvert Trust including helping them This can be labour intensive but in fundraising for small charities. raise the money they needed for a increases chances of success. For the purposes of this business fleet of accessible bikes). 6. Stage one applications plan Tarnside have provided this initial summary of how they see The stronger your story the greater 7. Answering queries Get Cycling CBS’s potential for level of success you will enjoy. fundraising. The typical return on investment 8. Stage 2 applications for this sort of work is between 9. Answering further queries £4- £7 raised for every £1 spent. It does however require you to spend 10. Monitoring and evaluation time carrying out the research and making the applications before you enjoy the returns. Grant making trusts typically take 3-5 months processing applications.” 18
supportgetcycling.org.uk Get Cycling CBS Business Plan Financials Profit and Loss The following profit and loss forecast shows how Get Cycling CBS will produce modest trading surpluses for two years while it invests in new staff, equipment, infrastructure and partnerships. During this period it will operate effectively while putting everything in place for long-term growth. See the next page for explanations of each item. Ten Year Profit and Loss: Starting April 2020 9 months Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10 Income Sale of one-off bike try-out events & bike doctors 50,000 85,000 95,000 100,000 110,000 120,000 125,000 130,000 135,000 140,000 Cycling support programmes 25,000 40,000 45,000 45,000 45,000 45,000 45,000 45,000 45,000 45,000 Disability events 20,000 30,000 35,000 40,000 45,000 50,000 55,000 60,000 65,000 70,000 Schools activity days 20,000 35,000 40,000 45,000 45,000 45,000 45,000 45,000 45,000 50,000 College of Cycling small group coaching 25,000 35,000 40,000 45,000 50,000 50,000 50,000 50,000 50,000 50,000 Inclusive Cycling Holidays 9,000 30,000 35,000 45,000 55,000 65,000 65,000 65,000 65,000 65,000 Other 6,000 10,000 10,000 10,000 10,000 12,000 12,000 14,000 14,000 15,000 Grant funded contracts 30,000 33,000 36,300 39,930 43,923 48,315 53,147 58,462 64,308 70,738 Total sales income 185,000 298,000 336,300 369,930 403,923 435,315 450,147 467,462 483,308 505,738 Variable cost of sales 64,750 104,300 117,705 129,476 141,373 152,360 157,551 163,612 169,158 177,008 and grant fulfillment at 35% Overheads Salaries 63,500 90,000 100,000 110,000 121,000 133,100 146,410 161,051 177,156 194,872 1/3 of fixed costs Hospital Fields Rd plus other fixed costs 42,750 58,140 59,303 60,489 61,699 62,933 64,191 65,475 66,785 68,120 To Get Cycling CiC for bike maintenance 3,750 5,500 6,050 6,655 7,321 8,053 8,858 9,744 10,718 11,790 Launch costs inc design, marketing, platform fees 1,633 1,033 1,033 1,033 1,033 1,033 Total fixed costs no salaries 48,133 64,673 66,386 68,177 70,052 72,018 73,049 75,219 77,503 79,910 All fixed costs inc salaries 111,633 154,673 166,386 178,177 191,052 205,118 219,459 236,270 254,659 274,782 EBITDA 8,617 39,027 52,209 62,277 71,497 77,836 73,136 67,580 59,491 53,948 Depreciation (estimated) 11,500 11,500 11,500 11,500 11,500 11,500 11,500 11,500 11,500 11,500 4% intst on £140K plus then £155K then £170K then plateau 6,200 6,800 7,400 7,400 7,400 7,400 7,400 7,400 7,400 7,400 PBT (after depreciation and interest) -9,083 20,727 33,309 43,377 52,597 58,936 54,236 48,680 40,591 35,048 EBITDA 8,617 39,027 52,209 62,277 71,497 77,836 73,136 67,580 59,491 53,948 EBITDA PLUS £15k P A NEW SHARES INCOME 23,617 54,027 67,209 77,277 86,497 92,836 88,136 82,580 74,491 68,948 DEBT SERVICING £15K p a share by-back 15,000 15,000 15,000 15,000 15,000 15,000 15,000 (matches new shares coming in) Pay Get Cycling delayed asset purchase 23750 23750 4% intst on £140K plus then £155K then £170K then 6,200 6,800 7,400 7,400 7,400 7,400 7,400 7,400 7,400 7,400 plateau DEBT TO SERVICE 29,950 30,550 7,400 22,400 22,400 22,400 22,400 22,400 22,400 22,400 EBITDA : DSC RATIO 0.8 1.8 9.1 3.4 3.9 4.1 3.9 3.7 3.3 3.1 19
supportgetcycling.org.uk Get Cycling CBS Business Plan Financials Continued. Our Profit and Loss Forecast Explained We show sales of bike try-out events Our school activity days are shown & bike doctors at about the same as as starting at £35K per first full year the current level in the first year and and rising by £5K per year, before rising gradually as higher staffing hitting a plateau of £45K. Our current levels take effect. It is still a modest successful secondary school work, growth. This is a modest growth, delivered one day each week, will, reflecting lack of investment in sales we anticipate, be replicated in other over recent years, set against new local secondaries on the other four investment in the quality of our days. If we succeed in this secondary events and more marketing enabled school work alone we will have sales by higher budgets and staffing levels. of £35K annually, in itself accounting for the early years sales target. We show here sales of longer term cycling support programmes. This It is hard to predict is the success of shows us reaching a modest plateau our College of Cycling: small group and staying there. This reflects our coaching at base and pre-booked policy of concentrating on smaller, course at York Sports Centre and more local and less complex events. visits to towns, villages and suburbs. We do not show significant growth in We have it starting at 25K per year, such national programmes. rising to £50K. Our disability cycling events, start We have asked many disability at £30K of sales in the first full year support groups what they think and rise steadily by £5K per year. This of our intentions for Inclusive is modest assumption given that Cycling Holidays. The response these events are a central plank in has convinced us of a strong This reflects our development aims. We will sign up special schools, colleges and demand, especially if we work with, and perhaps partner with, specific our policy of community groups wanting a regular monthly visit, and adding one-off national support organisations who can market these holidays concentrating visits elsewhere. Some of these events, in larger formats, can be to their members (eg the Multiple Sclerosis Society and its 100,000 on smaller, charged out at £1000 per day, using local authority special needs activity members). Just two such holidays, each for a different national support more local and budgets for regional events. group, would meet our targets in the first two years of operations. less complex Note that these are not planned to begin before 2021, to give us time events. to develop the project and create partnerships. 20
supportgetcycling.org.uk Get Cycling CBS Business Plan Financials Continued. Our Profit and Loss Forecast Explained There will always be other incomes. Having enough sales is one thing: These are unexpected. For example, but keeping costs down is just as the directors of as local charity have important. There are obviously two come to us with a proposal for a £15K types of cost. Every time we make grant from them for us working in a sale of an event or engagement innovative ways with children with we need to pay for staff, travel, mental health and other problems. accommodation etc. An analysis of these variable costs for 2019, We forecast a level of grant which include pre-event project funding at roughly an eighth of all management, show a lower cost income. We believe this is a modest figure than we have forecast for the expectation. This means we start at first year of the CBS. This is to give us £30K starting in year one, compared leeway to cut prices if we need to, or to the negligible £2K obtained by to increase activity levels. The CBS Get Cycling CiC over recent years. will also be able to decrease costs Fundraising and donations will also by using well trained volunteer staff be helped by our charitable status, at local events. (Get Cycling CiC has by the intrinsic attractiveness to only ever used paid professionals). grant givers and of our ability as This also gives us confidence that events specialists to organise an variable costs can be kept low. annual charity ride or other cycling event to raise funding/donations Our general overheads, also for our disability work. We also take known as fixed costs are long term into account the positive prognosis commitments which need to be paid supplied by Tarnside Consulting whatever happens: such as rent, reproduced in this business plan. insurance, vehicle and equipment For the sake of prudence we have maintenance. The figures in our treated donations as project- forecast are based on 11 years of specific, as if they were grants, and trading experience, and we are therefore with a fulfilment cost confident they will be accurate. allocated to them. Please note that the cost goes up for 2021 since we envisage a move to separate premises, meaning that some costs such as rent will no longer be shared with Get Cycling CiC. Salaries are also a fixed cost, and we have matched the staffing levels to the amount of work in hand each year. 21
supportgetcycling.org.uk Get Cycling CBS Business Plan Financials Continued. Our Profit and Loss Forecast Explained The term EBITDA, as used in the PBT, stands for Profit Before Tax and profit and loss forecast, means is essentially what is left after interest Earnings Before Interest, Taxes, and depreciation have been applied Depreciation and Amortization. It is a to the accounts. Since, as a charity, measure of Operational Efficiencies the CBS pays no corporation tax on as it reveals trading performance its profits, the ‘before tax’ does not before financing costs. In year one apply to us. the EBITDA figure is positive but a bit low. This is because of investment The term DSC Ratio is a measure of in people and other assets in Year how many times financing costs are One which do not help increase covered by operational efficiency. profit until the following year and In our case the DSC (Debt Service onwards, and we show strong cash Coverage) indicates we will be able reserves to cover this. to meet our debt commitments including a margin of safety. The term depreciation has more to do with cost allocation than with loss of value. Accountants use depreciation to ensure that the costs of revenue are matched to the revenue those costs helped to bring in for each time period. So an amount of value has to be taken off the annual accounts by our accountant in recognition of this. It is an accounting formula and not real money disappearing. We bring cycling experiences to secondary schools 22
supportgetcycling.org.uk Get Cycling CBS Business Plan Ten Year Cashflow 9 months Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10 Opening Cash Balance - 76,750 68,510 120,352 167,263 223,394 285,863 342,600 393,780 436,871 Cash in Shareholders £140K then 155,000 15,000 15,000 15,000 15,000 15,000 15,000 15,000 15,000 15,000 £15K during each year Bike try-out events & bike doctors 50,000 85,000 95,000 100,000 110,000 120,000 125,000 130,000 135,000 140,000 Cycling support programmes 25,000 40,000 45,000 45,000 45,000 45,000 45,000 45,000 45,000 45,000 Disability events 20,000 30,000 35,000 40,000 45,000 50,000 55,000 60,000 65,000 70,000 Schools activity days 20,000 35,000 40,000 45,000 45,000 45,000 45,000 45,000 45,000 50,000 College of Cycling 25,000 35,000 40,000 45,000 50,000 50,000 50,000 50,000 50,000 50,000 small group coaching Inclusive Cycling Holidays 9,000 30,000 35,000 45,000 55,000 65,000 65,000 65,000 65,000 65,000 Other 6,000 10,000 10,000 10,000 10,000 12,000 12,000 14,000 14,000 15,000 Grant Funding 30,000 33,000 36,300 39,930 43,923 48,315 53,147 58,462 64,308 70,738 Total cash in 442500 323000 361300 384930 425923 455315 475147 487462 493308 500738 Cash out Payment to Get Cycling CiC, tangible asset transfer 23,750 23,750 Payment to Get Cycling CiC, 23,750 23,750 goodwill Buy new equipment and vehicle 25,000 9,000 9,000 9,000 9,000 9,000 9,000 9,000 9,000 9,000 Event delivery costs 64,750 104,300 117,705 129,476 141,373 152,360 157,551 163,612 169,158 177,008 Salaries 63,500 90,000 100,000 110,000 121,000 133,100 146,410 161,051 177,156 194,872 3rd fixed costs paid to CiC 42,750 58,140 59,303 60,489 61,699 62,933 64,191 65,475 66,785 68,120 Payment to CiC for maintaining 3,750 5,500 6,050 6,655 7,321 8,053 8,858 9,744 10,718 11,790 bike fleet Launch costs inc design, marketing, 9,800 platform fees Shareholders requesting buy back of their shares. 15,000 15,000 15,000 15,000 15,000 15,000 15,000 4% intst on £140K plus then £155K then £170K then plateau 6,200 6,800 7,400 7,400 7,400 7,400 7,400 7,400 7,400 7,400 Total cash out 263,250 321,240 299,458 338,019 362,792 387,846 408,410 431,281 455,216 483,190 Net cash movement 76,750 -8,240 51,842 46,911 56,131 62,470 56,736 51,180 43,091 37,548 Closing cash balance 76,750 68,510 120,352 167,263 223,394 285,863 342,600 393,780 436,871 474,420 The ten year cashflow shows the cash position at the beginnings and ends of each year. From a reading of this we anticipate revenue to be sufficient on yearly basis to cover both operating costs to the business and the finance costs. It is highly unlikely that the charity will wish to retain such a high cash balance over time and will most probably invest in new projects. However, it is not appropriate for us to propose investment in future projects which are not within our current business plan. Please note that the cashflow will within any of the years 2 to 10 be slightly worse than shown due to timings of incomes and expenditures. 23
supportgetcycling.org.uk Get Cycling CBS Business Plan We love Cycling We created Get Cycling over a decade ago to help people discover or rediscover cycling 24
supportgetcycling.org.uk Get Cycling CBS Business Plan Organisational Structure Status of a charitable Community Benefit Society We decided to create a CBS in order to: • Better attain our social enterprise ambitions • Give us a strong supporter and volunteer base • Enable us to raise capital through a Community Share Issue • Use this capital to invest in growth and development to serve a wider range of users • Increase revenues from a wider range of activities • Benefit investors and users alike. • Make it easier to obtain grants due to charitable status. Trustees Trustees will ensure that Get Cycling CBS will be an open, democratic, inclusive and community-minded social enterprise. It will give workplaces to people with barriers to employment, and bring huge practical benefits to members, and to the community generally. We begin with a strong board of trustees, consisting of unpaid individuals with backgrounds in social enterprise, business, financial management, the education sector, HR, marketing and fundraising. John Graham, MBE Professor Peter Thompson John has a Masters in Business Peter has always been involved in Administration, was voted promoting cycling, and can now Entrepreneur of the Decade by do more, having just retired from Businesslink, won the Queen’s Award being professor of psychology at for Innovation, and his company the University of York. It is a neat was named Technology Company synergy that Peter was the motive of The Year. On selling that £5 force, and the designer, of the Solar million turnover company he has System Ride, from York to Riccall, concentrated on giving a large along Sustrans’ Route 66. This is the part of the income away, via his most popular route for people hiring charity, the Little Society, supporting bikes from Get Cycling! He is a STEM disadvantaged children. That task schools ambassador and has been is coming to an end and he is now a governor at two local schools. He bringing to Get Cycling CBS his skills, is also a National Teaching Fellow wisdom and connections. and Sustrans volunteer ranger. 25
supportgetcycling.org.uk Get Cycling CBS Business Plan Organisational Structure Continued. Trustees Emma Frost Dr Andy Sharp Diane Wilkinson Emma Frost is the Founder and Andy is relinquishing non-exec Diane has a had a formidable Director of Bikes in Need, a social directorship of Get Cycling CiC career in public service, including enterprise started in 2016. It sources to become non-exec trustee twelve years as the Support Staff unwanted bikes from the public and of Get Cycling CBS. In the most Training Manager with Leeds gifts them to refugees, homeless recent part of his working life Community Healthcare NHS Trust, people living in hostels and anyone he has been an environmental and as Vocational Centre Manager in financial need in York. Emma consultant, working on projects to for National Police Training, with currently works as a consultant reduce greenhouse gas emissions responsibility for quality assessment. having worked in the Internet in developing countries. Andy She has a masters in Training and industry for the last 20 years in also has considerable lecturing Evaluation, a diploma in Business various organisations including not- experience. Amongst other Administration, and a degree in for-profits, higher education and initiatives he founded the Friends Mindfulness. She is a daily cyclist both public and private sector. This of the Old Railway. He is also a very and became involved with us simply included a role at Yorkshire Forward keen cyclist, and supported Get by being a very happy customer. where she participated at board Cycling’s bike recycling project level, working on funding for various in Scarborough, starting 2014, not-for-profit organisations. giving workplaces to offenders on restorative justice programmes. Andy is the Chairman of Get Cycling CBS We are expecting that one or two further trustee places will be filled by exceptional people from amongst the upcoming community of shareholders. 26
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