BUILDING THE FUTURE AT BARNET HOSPITAL STAFF ACHIEVEMENTS CELEBRATED AT ANNUAL OSCARS - ISSUE: OCTOBER 2012
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Issue: October 2012 Building the future at Barnet Hospital Staff achievements celebrated at annual OSCaRs
IN THIS ISSUE: OCTOBER 2012
4
Welcome from the
Chief Executive
I recently had two very well attended staff meetings
to explain the relationship we are developing with the
8 15
Contents
Royal Free Hospital. The Trust board has agreed that we
should prepare a document (known as a strategic outline
case) for NHS London which sets out how we believe it
would be a good idea to move to developing a formal
business case with the aim of eventually bringing the two
3 8
organisations together. For this partnership to proceed it BEH Clinical Strategy The interview
will have to pass three tests: firstly, are there additional Building work commences as Nicola Akehurst, recently
benefits to patients by bringing the best from the two implementation moves closer crowned winner of the Patient
Champion Award at this year’s
organisations? Secondly, are there benefits for staff?
Thirdly, does it create a financially viable institution that 4 OSCaRs, tells us about life as a
will be sustainable as a Foundation Trust? Congratulations to Clinical Specialist Physiotherapist
The work done in the last few weeks by senior clinicians and
our OSCaR winners! 11
Who won what at the
managers suggests the answer to all three questions is potentially
annual gala celebrating the
Filling the gap
positive. We will have to take local stakeholders, like the GP
achievements of our workforce Budding medical student Ali
community and local councillors, with us which is why GPs and
Ansaripoor talks about how
patient representatives have been part of the panel evaluating
the proposal. The Chair and I have also been out to explain the
6 volunteering has become a
stepping stone to his dreams
proposal to council meetings and patient groups. Alcohol Liaison and ambitions
Nursing Service
If the SOC is approved, we will work on a much more detailed
How much is too much? Meet 15
business case for submission in spring 2013 for the creation of the
partnership with the Royal Free. The new body will probably take
Chase Farm Hospital’s new Stay safe at sizzling
Alcohol Liaison Nurse
until the end of 2013 to get through all the regulatory hurdles, spectaculars!
but if it is possible to do it more quickly we shall consider this to
reduce uncertainty.
About BCF Now BCF Now is printed on FSC
certified paper stock. Once
In the meantime, our efforts to finding more efficient ways to
Produced by: you have finished reading your
work continue. We are beginning to make progress in a number The Communications team. issue of BCF Now, please pass
of areas, with less money being spent on agency as opposed it on or recycle it.
to permanent staff and wards being reconfigured to reduce Design and print: d4b.co.uk
– integrated creativity.
our inpatient overheads. Throughout these ward changes, A&E Tell us what you think
performance has also been maintained. Front cover: Building works
commence at Barnet Hospital. If you have any comments
Though we are changing the way we work, our commitment about the magazine or
Pick up your copy: BCF Now suggestions for future
to ensuring standards of safety do not slip is paramount and magazine is for our patients,
all senior managers and clinicians are aware of this. As an articles, please contact the
local people and staff. It is also Communications department
organisation, we will continue to make all changes transparently available on our website
by post: Communications
and tackle any risks that may emerge. www.bcf.nhs.uk where
readspeaker technology can Pod, Chase Farm Hospital,
Let me take this opportunity to thank staff for their hard work to be used. Enfield, EN2 8JL by email:
date as we continue to make our services better, safer and more bcfcommunications@nhs.net
cost effective for our patients. or call: 020 8375 2180.
MARK EASTON
Chief Executive
2 BCF NOW October 2012
LOOKING AHEAD
August 2012 to a new location at 1
BEH Clinical Strategy
Wellhouse Lane, which is a few minutes
walk from the main hospital. The service
is providing a daily appointment plus
– we’re getting ready
limited walk-in service at 1 Wellhouse
Lane, Barnet, Herts, EN5 3DH. A walk-
in service continues to be available on
for the changes
a Monday afternoon for the Male clinic
and Wednesday afternoon for the Young
Persons clinic. We are also holding a walk-
in service at Edgware Community Hospital,
Burnt Oak Broadway, Edgware, HA8 0AD.
Please continue to check our website or
call the clinic for up to date information
and clinic times. For all appointments
and clinic availability please call
020 8216 4110 or email
bcf-tr.cscappointments@nhs.net.
Planning permission granted
for clinical extensions and
200 extra parking spaces at
Barnet Hospital
T he Trust has received planning
permission from Barnet Council to
proceed with the new building work
required at Barnet Hospital, including
an extension to the A&E department
which will provide a Resuscitation Unit,
Paediatric Assessment Unit and a Clinical
Decision Unit. The Maternity service will
benefit from a two storey extension that
will house Obstetric and 12 Midwifery-led
birthing units.
The new car park areas will become
available at the end of the Clinical
Strategy’s implementation. 202 spaces are
to be provided on land to the North East
of the main hospital building. This land
is currently fenced off. In the meantime
there will be some disruption to the car
parking due to the building work that will
be taking place.
The New Barnet Hospital
The early construction phase number of planned service moves are due
to take place. booklet
T he enabling works for the building
and remodelling programme of wards
and departments at Barnet Hospital has
Signing off the Full Business M any of you will have received a
booklet about ‘The New Chase
Case Farm Hospital’. We are in the process of
started.
T he Trust moved a step closer to producing a similar document for Barnet
The enabling works include drainage completing another significant Hospital, which will be available this
works, site excavation and piling work milestone as part of the Clinical Strategy autumn.
for the new two storey Maternity Unit, with the submission of the final draft Full
Resuscitation Unit in the main A&E Business Case (FBC) to NHS London. The
Keep up with the latest
department and the new Paediatric FBC was submitted in early October for news
Assessment Unit.
T
consideration by NHS London’s Capital he Barnet, Enfield and Haringey Clinical
All work is expected to take 12 months. Investment Committee. Strategy webpage at www.bcf.nhs.uk/
There will be disruption in many areas about_us/beh-strategy contains important
including, Maternity, A&E and Outpatients. GUM service in their information including a timeline of key
new home dates, an update on what services will be
The major construction is expected to
A
start in the New Year and to be completed s part of the BEH Clinical Strategy the at which site, who is leading the process
by the end of November 2013 when a Clare Simpson Clinic moved during and an archive of documents.
www.bcf.nhs.uk 3
Staff were treated to a taste of the red carpet
treatment when they turned out for the Trust’s
annual Outstanding Staff Celebration and Rewards
(OSCaRs) in September. This year’s event was held
in Greenfields Restaurant, Chase Farm Hospital, Simply the Best
and featured 13 categories. With the Unsung Hero
category featuring more than one winner, there
were 14 award winners on the night, as well as eight
OSCaRs
Outstanding Staff Celebration
‘Highly Commended’ certificates sprinkled throughout
the categories. and Rewards 2012
Acclaimed comedian Patrick Monahan returned again to host partnership with many local educational providers to ensure
the awards after his hugely popular showing in 2011, and there that funding is always utilised to full effect and which enables
was no let-off in the laughs as he reeled off the winners and Diploma programmes to be available to all our support workers.
highly-commended with a barrage of jibes at the expense of the Our improvement in compliancy rates for uptake in Vulnerable
nominees, the nominators and the hospital’s senior staff. On hand Adults awareness and Patient Safety training is largely due to this
to deliver the awards alongside Patrick were The Worshipful the
person’s relentless efforts.”
Deputy Mayors of Barnet and Enfield, Madam Deputy Mayor Kate
Salinger (Barnet) and Mr. Deputy Mayor Chaudhury Anwar MBE Getting the Basics
(Enfield). Right Award
The winners for each category were as follows: Won by Day Surgery at Barnet
Patient Champion Hospital, following a glowing
Award nomination written by a patient
Won by Nicola Akehurst, which stated: “Every single member
Clinical Specialist of staff from the first nurses that
Physiotherapist. Nicola’s took my particulars to the complete
nomination described her as medical team was very professional
“highly regarded by the rest and kind…My aftercare was excellent as was my discharge…
of her team and inspirational I also noted that all patients were treated with exactly the same
to junior staff.” One patient’s standard of care and attention…I have been treated in Private
relative wrote of her: “Her manner is understanding, caring and Hospitals in the past and this level of personal service and
positive and I gained heart and confidence in the knowledge that professionalism is on a par with that, in some cases exceeds it.”
my mother was in the hands of a person I could trust.” Safety First Award
Equality and Won by the Anti-Coagulation
Diversity Award Service. This team was benchmarked
Won by Mandy Lovett, Nursery against over 130 other Trusts and
Nurse. Mandy has worked scored the highest for service and
for the Trust for over 17 years quality of care they provide. Their
and her nomination described nomination read that they “should
her as a key member of the be awarded an OSCaR for the
Special Care Baby Unit at excellent manner in which they
Chase Farm Hospital. It went conduct their procedures…they are efficient and caring and I
on to say: “The diverse culture of our family groups is respected would convey my congratulations and sincere thanks to them.”
and accommodated by her and she will work hard to make sure Keeping Clean and
that all parents are involved and have equal access to all services Preventing Infections
and provisions and encourages family centred care. She can adapt Award
to their individual needs and is receptive to reading parents’ cues Won by Beech Ward, Barnet Hospital.
to their worries and concerns.” The nomination praised their
Creativity, unfailingly high standards, stating:
Innovation and “Infection prevention and control
Learning Award standards constantly reach 100%
Won by Karen Mannion, compliance, hand hygiene returns
Clinical Skills Facilitator. Karen compliance was 100% in 2011/12.
supports newly qualified All ward staff are pro-active in infection prevention and control
nurses and healthcare support ensuring patients receive optimum care.”
workers. Her nomination
read: “She works in close
4 BCF NOW October 2012
Dignity in Care and proactive approach to improving the patient experience
Award and quality of care through effective continence management.
The Senior Nurse advisor worked with the group to renegotiate
Won by the Chemotherapy the Trust contract with suppliers, securing additional training
Department at Chase Farm and support for Trust staff, as well as ensuring that the most
Hospital. They were praised appropriate products were available and streamlining the range.
for the way they provided This resulted in savings of £58,000 and improved patient dignity
treatment to a young man and comfort.”
with learning disabilities, Unsung Hero Award
who required intensive As one of the most popular
chemotherapy over six months. Their nomination read: “The categories of the evening
gentleman lacked capacity to consent to his treatment and the there are always two winners
chemotherapy team were instrumental in ensuring the gentleman rewarded for their achievements.
was fully assessed and any decisions made regarding his care One of these was Kana
and treatment were based on multidisciplinary cross boundary Saravanabavan, Medical Records
best interest decisions…Once he started his chemotherapy the Porter. His nomination told how
team worked closely with the community professionals to ensure he “tirelessly delivers thousands
all reasonable adjustments were made so he could access his of patient notes in whatever
weather with a smile and nothing is too much trouble for him.
treatment successfully. This included arranging for his treatment
He never ever complains. He is one of the most pleasant and
in a side room where he could bring in his games console and helpful people in this Trust. He provides an outstanding service
play during the time the chemo for our department and others. If anyone deserves this award he
went through.” does. He truly is an unsung hero that makes many departments –
Food for Life Award particularly outpatients – function.”
Won by Andy Antoniou, Head The second winner was Malcolm
Chef at Greenfields Restaurant Gould, Sterile Services Assistant.
in Chase Farm Hospital. “The Employed in this post for 22
food is always attractively years, Malcolm is responsible
presented, the quality is good for storing all the operating
and the choice is wide,” instruments in their correct
read his nomination. “He is places to ensure the smooth
unfailingly courteous and running of the scrub team.
efficient and takes care to minimise the wait for customers… His nomination stated that he
A nice lunch or snack in pleasant surroundings can really improve “works tirelessly to ensure that
a long working day.” all the sets are in their correct
place. He knows all the surgical sets by their numbers – how
First Impressions fantastic is that! He ensures that clean and dirty trays are received
Last Award and dispatched on time. He never complains, he is never sick.
Won by Kymberly Taylor, Come rain, come snow he turns up for work…Sadly, no one
Midwife, who received outside the department knows what he does and the valued role
many letters of gratitude he plays within the operating department.” Thanks to his OSCaR
and admiration from parents win, the last point of the nomination has now been rectified!
over the last year. Comments Baroness Wall Award
included: “Making our little
This was won by Ray Dearie
ones first few days in this world
and Aliza Soguilon, Discharge
a memorable one”, “Our stay
Co-ordinators. “These two
has been special and wonderful”, “Such amazing support to
have worked tirelessly, above
my husband and me”, “It is rare to meet someone with such
and beyond their remit,”
compassion and dedication to their work”, “Representing Barnet
read their nomination. “They
and Chase Farm midwives brilliantly.” A further comment from
supported the site teams over
her Team Coordinator thanked
the Christmas and New Year
her for her support on a night
period. They rearranged their
of staff shortages.
leave and worked extra hours to get the job done. The duo work
Taking the Lead exceptionally well together complimenting each other’s strengths
Award and weaknesses, as a combination they are a formidable force…
Won by Esther Harrisberg, They are shining examples of committed professionals who keep
Recovery Senior Sister. “Her patient centred care at the forefront of their day to day work.
motto of nursing everyone as After presenting the last award of the night, Mr. Monahan told
though it was your relative the crowd: “I must make a special mention to all the staff and
was an easy standard to teams that were nominated but missed out on winning an award.
understand,” read her nomination. It continued: “As a team we Your hard work does not go unnoticed. Thank you all for coming
are encouraged, and given time to take areas of responsibility we this evening. It’s been a privilege to be part of this celebration.”
are interested in and carry out audits to monitor the standards Trust Chairman Baroness Wall of New Barnet thanked Patrick
of care received…She always for his hosting of the evening and also praised the judging
sees the best in people and is panel – Cllr Brian Shama (the Worshipful the Mayor of Barnet),
quick to spot strengths and Hilary Kates (patient representative), Fiona Bulmer (Non Executive
weaknesses.” Director) and Theresa McHugh (Deputy Director of Nursing) – for
Excellence in Cost their contribution to the evening, as well as the Deputy Mayors
Improvement Award who attended. She told the crowd: “This has been a great night…
and we look forward to your continued support over the next
Won by the Bladder, bowel and
12 months.”
personal hygiene group. They
won for taking “an innovative
www.bcf.nhs.uk 5
LATEST NEWS
Alcohol Liaison Nursing Service
An Alcohol Liaison Nursing Karen Rocha
Service based in the Accident
and Emergency department
Did you know?
at Chase Farm Hospital has The Government’s daily unit
guidelines are 2-3 units of alcohol
been launched to train and for women and 3-4 for men.
support staff in identifying and
advising hazardous drinkers, One unit of alcohol is:
develop referral pathways for • ½ pint 3.5% lager
inpatient detox and community
• A single measure (25mls) of
treatment services and deliver whiskey, vodka or gin
brief interventions and support
to heavy drinkers. • A small glass (125mls) 9% wine
• A glass of port (50mls).
K aren Rocha, a Registered Mental
Health Nurse who has worked in the
field of substance misuse for 15 years, is
Alcohol is estimated to be
responsible for 33,000 deaths in
delivering this service from 8am to 4pm, the UK each year.
five days a week.
The UK has one of the highest
Karen explains: “There is a vast group
rates of binge drinking in Europe.
of individuals who are not aware of the
dangers and health complications they are and awareness about problematic
About ten million people
exposing themselves to from not making drinking levels. People can also make
in England drink above the
the link between their drinking levels and the connections between their hospital
guidelines.
ill-health that they suffer as a result. admissions and their alcohol use,
ultimately feeling empowered to make the Alcohol isn’t a stimulant, it’s a
Not one system of the body is left right informed choices with the support depressant.
unaffected, and the costs to people, their and expertise of the specialist alcohol
families, the community and the health services we are here to signpost towards.” Up to one in three adults is at risk
services continue to rise.” of alcohol-related liver disease.
“I continue to feel passionate about
“Many people have never approached working with this vulnerable group and Drinking after a workout can
their GP for help, and may not even hope the service I am providing will cancel out any gains.
perceive the potential harm they are reduce people’s chances of suffering with
storing up for themselves. This service Drink three double gin and tonics
ongoing health problems in the future and
provides patients with the opportunity everyday and you'll put on up to
raise awareness of what the Department
to be referred to appropriate community 4lbs in four weeks.
of Health recommends in terms of what
services, as well as to instil knowledge levels of drinking are deemed safe.”
Kick the habit,
What kept her going this time was the
knowledge that stress was not going to
go away just because she had a cigarette.
once and for all
Both staff members supported each other
and found coming to the weekly sessions
and follow up sessions after that helped
them keep their resolve. Having their
Carbon Monoxide reading done each time
Enfield and Haringey Smokefree continue to offer help and
to verify that they had not smoked was
support to both staff and patients who are looking to give up another incentive. Well done to both of
smoking. They not only welcome referrals from the wards for them!
inpatients or those about to go home but also outpatients
At present there is a clinic on Friday
and staff. mornings which is appointment only but
I am always willing to fit anyone in. So
L iz Hine, Stop Smoking Advisor, said:
“Over the time we have been in the
hospital we have seen many members of
who came to the clinic last summer and
who have just completed one year of being
completely abstinent.
either call the following numbers to book
an appointment, 020 8370 1022 or 0800
652 8405, fax referrals to 020 8360 9527
staff who have successfully quit smoking.
One had tried quitting a few times before or visit Clinic 1 at Chase Farm Hospital on
On that note I would like to offer and even though there were other changes Friday mornings.”
congratulations to two members of staff going on in her life at that time stuck with it.
6 BCF NOW October 2012
LATEST NEWS
HR training goes hi-tech
Over the last few months the Training team Face-to-face training on the one-stop day takes a total of seven
have introduced two new support mechanisms hours for five key modules; these same five modules can be
completed in a maximum of two hours using e-Learning, which
to help achieve the Trust target of 85% of staff also measures competence through online testing. We now have
completing all their relevant statutory and local packages for all statutory and mandatory training (except
mandatory training. for training that can only be delivered in the classroom) and have
reduced the amount of face-to-face training delivered.
W IRED is an online tool that all staff can access via an icon
on the desktop to view their own individual training
compliance record. It shows ‘green’ if their training is up to date,
In the last three months, since the local e-Learning modules were
introduced, over 7,000 courses have been undertaken using
‘amber’ when training is due within the next three month period this method. This puts the Trust top of all London hospitals for
and ‘red’ for training that has never been done or is out of date. e-Learning and fourth nationally on league tables published across
Key benefits and features of WIRED include: the NHS.
• It produces fast, reliable reports and eliminates unnecessary Frances Moss, Associate Director of HR for Learning and
questions and excuses Development said: “When I was first presented with WIRED
• High levels of compliance (our compliance has increased from as a training reporting system, I was enthusiastic about the
70% in April 2012 to 85% in August 2012) which in effect change that it could bring to the management of statutory and
contributes to enhanced patient safety mandatory training in our Trust. The other real plus point is that
the staff themselves can take ownership of their own training
• We only need to train staff that need it, when they need it, requirements and it’s not just down to managers to ensure
reducing time spent duplicating training and operational costs compliance levels. It has enabled a culture change and very real
• Significant cost savings – over £500k can be saved annually in improvement in achieving local and national standards.”
reducing time out and cover arrangements for staff to attend
face to face training
• Enabling a more effective compliance culture as individuals can
view and manage their own compliance and line managers can
take responsibility and be accountable.
To provide sufficient capacity for statutory and mandatory
training, local e-Learning modules were developed with help
from the relevant subject matter experts as an alternative to
face-to-face training and have proved to be an instant success.
Our ‘Aspiring Leaders’ Flu is
18 participants recently completed the dangerous,
latest Aspiring Leaders programme, highly
which concluded with a presentation contagious
and awards ceremony where all the
students presented their projects and
and highly
received their certificates. preventable
T his cohort, which included staff from
various disciplines including Therapies, Pain Y ou can carry and
pass the virus on to
others without having any
Management, Business Managers and IM&T, was
our first multidisciplinary group to complete the symptoms yourself, so even
Simulation
programme. if you consider yourself
healthy, you might be
The programme was extremely well evaluated by risking the lives of others!
attendees. One described it as a “good course
to reflect on your own knowledge and skills and
ways these can be used or improved upon to make
Training A flu vaccine is available
free on the NHS if you
Session
are pregnant, 65 or older,
changes in your own teams.” Another said it “gives have a serious medical
you very good tools to lead the team and any condition, are a healthcare
worker or carer or live in a
I
challenging project,” whilst a third called it useful n a drive to enhance quality of care,
for “recognising new methods of doing things residential or nursing home.
a bespoke STeLI Advanced Faculty
more effectively.” If you think you need it,
Training for Simulation course took place talk to your GP or practice
For more details on this programme and other in September. Course content included nurse. Staff should talk to
leadership development opportunities contact the effective scenario design, running the Occupational Health
Training team on 020 8375 2127 or email Lorraine scenarios, debriefing strategies and quality department.
Walker, Training and Development Manager. assurance.
www.bcf.nhs.uk 7
THE INTERVIEW
“I enjoy the
opportunity to try
to help people
understand their
problems and to
help them feel
better and more
empowered to cope
with their condition
and their life.”
8 BCF NOW October 2012
THE INTERVIEW
We ask Nicola Akehurst, Clinical Specialist Physiotherapist
and winner of the Patient Champion Award at this year’s
OSCaRs, about her work at the Trust and her experiences
of the annual showcase of staff achievements.
What does your job involve? We all work closely together and are very all the congratulations that I received!
supportive of each other. We frequently Receiving something like this gives
I have two main job roles for the
Trust. I work as a Clinical Specialist
Physiotherapist in the musculoskeletal
discuss patients together to assist in the
decision making process on the best way
everyone a positive lift that the good work
we all do is appreciated.
to manage and help them. It is a very
outpatient department at Barnet Hospital. learning environment and we all work What did you think of the
I assess and treat a variety of patients in a very similar way. We have the best presenter, Patrick Monahan?
who are referred with complex pain. They interests of the patient at the forefront
often have complicated needs as their
pain has had a significant impact on their
of every decision that we make. We are
very busy and sometimes the pressure of
H ilarious! Especially his obsession with
one Director’s car and a Non Executive
Director’s suntan!
lives. I mentor and supervise other team the job can build so it really helps that we
members to help to develop their clinical have a great sense of humour to enable us
expertise and to ensure that we continue If you weren’t a
to keep a smile on our faces!
to provide a high standard of care to our Physiotherapist, what other
patients. You won in the highly- NHS professions would you
I also work as an Extended Scope competitive Patient have considered becoming?
Practitioner (ESP) in the Orthopaedic Champion category at this
Spinal Clinics at both of our main hospitals
and as a specialist ESP working for the
year’s OSCaRs. Can you W hen I was choosing my career
path I knew that I would probably
community interface clinics. I work summarise, in one sentence, work in healthcare (as I was rubbish at
history and geography!). At that point
alongside three of the Trust’s Orthopaedic what representing patients’ I attended a week’s work experience in
Consultants as part of an integrated interests means to you? a local Physiotherapy department. I had
team, assessing patients who are referred
I t is being able to offer the patient the little idea even what a Physiotherapist
by their GPs to the Orthopaedic Clinics.
right help from the right person at the did at that point. However I found all
I manage the patients from initial
right place at the right time. Positive the Physios really friendly and enjoyed
assessment through investigations and
feedback of this nature reassures us that the upbeat positive atmosphere of the
on to listing them for surgery, if needed,
we are getting it right for our patients, it department. I was amazed at the variety
following discussions with the Consultant.
enhances the job satisfaction that I feel of patients that they saw and all the
What do you enjoy most in a demanding and challenging role that different places in the hospital that they
pushes the boundaries of the possible in worked. So I made my mind up at that
about your work? point to apply to university to study. My
terms of complete patient management,
Ienjoy the variety and challenge of the
work and the conditions that I see.
Pain is still not fully understood so it can
and is most welcome.
How did it feel accepting
years of working have never disappointed
me. The profession had progressed
hugely with advances in how and where
present in many ways and each patient the award in front of such a we work. I am fortunate to have always
has their own experience. worked in forward thinking trusts and
huge crowd and what was departments which have embraced
I enjoy the opportunity to try to help it like to return to work the the changes and supported me in my
people understand their problems and
to help them feel better and more
next day? individual development to becoming a
Clinical Specialist. So coming back to the
empowered to cope with their condition
and their life. Of course it is always lovely
when someone returns and says that
I was very pleased to have been
nominated for the Patient Champion
award. It was a really fun evening with a
question: no, there is no other profession
I would have considered, I am very happy
doing what I do!
they are just simply feeling better or that positive atmosphere. It was lovely to hear
they feel better just having been able about some of the excellent work that is What advice would you
to talk to you and had an explanation going on by both individuals and teams
give to a young person
of their symptoms and been reassured. across the different departments. I was
This happens relatively often and I think so surprised to have won and really want considering your career?
I
is one of the major advantages of our to thank both the patients that took the f you want a career that involves
multidisciplinary approach. time to write in and also to my manager hospitals, teamworking, people’s
for nominating me. It was lovely to have happiness and sadness and you have skills
Tell us about your team acknowledgement of all the good work in communication, caring, coping with
Iam very fortunate to work as part that takes place on a day-to-day basis. change and frustration, a desire to learn
of a team of nine Extended Scope Returning to work the next day, I was and a sense of humour then you are made
Practitioners in the Physio department. suitably pleased and embarrassed by for this job!
www.bcf.nhs.uk 9
RAISING AWARENESS
Dr Rajive
Mitra
Let’s b
Bowel cancer: If for the clear.
weeks e last 3
blood i you’ve had
or it’s bn your poo
know the symptoms tell you een looser,
It could
Finding
r docto
be the
it
ve your
r.
early sig
life.
ns
could sa early makes it of bowel canc
more tre
atable
er.
and
nhs.uk
/bowelcan
Bowel cancer is England’s third The main symptoms of bowel cancer are “It’s very straightforward
cer
most common cancer, with blood in poo or looser poo for three weeks for your GP to examine you and
or more. determine whether to send you for further
around 34,000 new cases each tests. If your GP suspects it might be bowel
year. It affects both men and Mr. Pawan Mathur, Consultant Colorectal
cancer you will see a specialist within
Surgeon and Lead for Colorectal Cancer at
women and is responsible for the Trust said: “Many people believe if you
two weeks and they will then arrange for
around 13,200 deaths a year. further tests and, if necessary, treatment.
have bowel cancer there is no hope. In my
You will either get reassurance that it isn’t
Around nine out of ten people experience it doesn’t have to be this way –
bowel cancer, or you will find out it is and
diagnosed with bowel cancer bowel cancer can be treated. It’s important
have a better chance of survival.
for people to be aware of the possible
are aged over 55 and those with
symptoms of bowel cancer. If you have “Go with your instincts, if you are worried
a family history are at more risk. blood in your poo or looser poo for three then see your GP.”
weeks or more, then see your GP.”
T he Government recently ran a campaign
to raise awareness of the symptoms of
bowel cancer and encourage those with
“I have seen patients that have left
worrying symptoms for months and when
Bowel cancer is the third biggest cancer
killer in England, claiming around 13,200
lives each year. For further information
these symptoms to see their doctor. It is they visit me often the cancer has spread. about the symptoms of bowel cancer,
estimated that 1,700 additional lives could But I also have lots of stories of people that please visit www.nhs.uk/bowelcancer .
be saved each year if England’s bowel have come to see me at the first sign of a
cancer survival rate matched the best in problem and they go on to have successful
Europe. treatment for their bowel cancer.
Patient dignity New low-cost
highlighted counselling for
in awareness local adults
week One in five of us has consulted a counsellor according
S taff and patients were reminded of the
importance our service places on dignity with
a number of awareness events in October. These
to survey data. Whether it’s family problems, a crisis of
confidence, stress, bereavement or loneliness, counselling
included information stands at both hospital sites from a trained specialist can help us to view our difficulties
and a visit from Trish Morris-Thompson, who was more objectively so that we can begin to work around
then Chief Nurse for NHS London. them.
E nfield Parents & Children (EPC), a
charity which helps local families,
now offers a professional counselling
“As we are a charity, we charge a
sliding scale of fees which is very
cost-effective compared to private
service for adults that is low-cost and practitioners,” said senior counsellor
with short waiting times. Terry Debney.
EPC supports around 80 counselling “Many of us are facing increased
clients a year and has the capacity pressures, and sharing them with
to work with more. It meets with an independent person is one way
individuals and couples for up to to start putting our problems in
24 sessions and counsellors are perspective,” she adds.
members of the British Association for
For further information, please call
Counselling and Psychotherapy.
020 8373 2740 or email
terry.debney@enfieldparents.org.uk.
10 BCF NOW October 2012TRUST LIFE
Filling E ver since I started my GCSEs, I knew a year. During this time, I believe I have
Medicine was for me. So I was achieved what no one, not even myself,
devastated when I found out that my plans was expecting from me. I have presented
the gap
to study Medicine after my A Levels were in a Cardiology Grand Round on the
in ruins because I was not eligible to apply number and types of research in the Trust
as a home student. And do you know over the last 25 years. This was frightening
how much it costs to study Medicine as an but it really boosted my confidence. There
Volunteer Ali Ansaripoor talks international student? I was, a pre-medical student standing in
about what giving his time at the front of many doctors presenting on the
I knew that I had to fill my gap year with
Trust has done for him. research that they had done in the past.
something relevant in order to stand a
chance for a medical school placement. I have also been involved in clinical
Therefore, I decided to apply for a work research under Dr. Bakhai’s supervision, to
experience placement at Barnet Hospital, see the effect of a single layer of clothing
where I obtained a two week placement on heart sounds. We are now in the data
with Dr. Ameet Bakhai, Consultant collection stage and are hoping to publish
Cardiologist. our findings later on this year.
Spending two weeks with Dr. Bakhai was I have been acknowledged in a multi-
really a life changing opportunity. I learned centre study and co-authored a paper,
more about Medicine in two weeks than which is being reviewed by the Journal of
I did in my two years of A-Levels. At the Palliative Medicine. But most importantly,
end my placement, I was surprised to hear I have learned to take patient histories
that Dr Bakhai was impressed with me and in the clinics and on the ward. This is
wanted me to stay for longer so I could an amazing skill, which the majority of
learn more from him. medical students learn in the last years of
their degree.
Therefore, I applied through voluntary
services and – after completing all my I believe all these have really boosted my
training – I became a Volunteer Cardiac chances of getting into a medical school
Research Assistant. and have given me wonderful experiences
that will help me in my future career.
I have now been in the Trust for about
Midwifery Assistants triumph
in educational course
Midwifery Assistants Cathy
Fryer and Jacqui Barker
successfully completed a
Maternity Support Worker
Foundation Degree programme
this summer, overcoming
personal, educational and
work challenges over the two
years that the programme took
to complete. They are now
applying these extended skills
to their work in community
midwifery practice.
A local presentation was made to
celebrate their success. Cyndy Bagan,
Outpatients Services Midwifery Manager,
said: ‘They are an asset to the midwives in
the community midwifery team they work
with. We are very proud of them.”
www.bcf.nhs.uk 11TRUST LIFE
Trust staff go higher, faster
and stronger than ever
T he Greatest Show on Earth has come
and gone. And whilst the country
works on establishing a lasting legacy
Tina Calvino,
Orthopaedic
events. He said: “I’ll always be grateful to
have been working at the finishing line
Physiotherapy when Lizzie Armistead won the first British
that can keep the sporting momentum Team Lead, got medal, and to see her receive it in front of
going, several Trust staff can take pride to apply her Buckingham Palace.”
in a personal legacy that the Games has clinical skills in
left in their own lives: their memories of In addition to our volunteers, staff and
her volunteer
volunteering at the event. patients across all sites got into the
role working in
Olympic spirit with displays mounted
the Athletes’
on the walls of Beech Ward, Treasure
Village
Island Ward and the Highlands Wing
Polyclinic,
corridor during the Games. The Olympic
assessing and treating those athletes and
Spirit is also being kept alive at the Trust
officials who came through the doors.
following the closure of the Games;
When asked about her time there, she
workplace Sportmakers are keeping their
said: “It was such a fantastic experience
colleagues active by organising after-work
and a great learning opportunity.”
activities such as Touch Rugby and Zumba
Michel Varela, Team Lead for Neurological classes. To take part in these two classes,
Rehab in Occupational Therapy at Chase please email Neil Rymer and Herman Wa
Farm Hospital, worked as a Marshall respectively.
during the Opening and Closing
Zoe Deal, Chief Paediatric Audiologist, Ceremonies of the Paralympic Games. His
kicked off staff involvement in the Games job was to
from the very beginning by participating guide the
as a nurse in the Great Ormand Street athletes –
Hospital segment of Danny Boyle’s including
acclaimed opening ceremony, which made the flag
use of NHS staff from across the country. bearers – to
Zoe said of her experience: “The opening their seats.
ceremony was amazing to perform in Michel said:
and I managed to get my face on TV a “It was amazing to be there, having the
few times. Stella McCartney came to our privilege to talk to the athletes. One of
dressing rooms to say hello. Danny Boyle life’s experiences, isn’t it?”
was always popping in to give his support.
The children on our beds were so excited Salem Hanna, Communications Manager,
and nervous all at the same time. The was also a volunteer and was based at
atmosphere was electric...I want to be The Mall and nearby locations for the road
back there.”
Thank You Clare Donohoe, Senior Nurse Adviser for
the Supplies Department, said: "It was
whinge no more as I am pleased with my
finish time which was a personal best with
Tarmac Troopers! a race with a really good atmosphere,
some strange competitors such as
five minutes improvement on my last race!
As a new runner, it is a most satisfying
stormtroopers, firemen and men dressed achievement. On the plus side, running
F ive members of staff, including one
dressed as a Star Wars Stormtrooper,
completed the first ever Ealing Half
as swans, and it was nice to run with
colleagues for a good cause."
as part of a team was a great motivator
and definitely helped! The Trust has got a
bunch of seriously good runners.”
Marathon in late September to raise The other Tarmac Troopers were Andres
money for the Trust’s Cardiology services. Cardona (Ward Inventory Controller),
Buoyed by ‘Good Luck’ messages from who got the team’s quickest time,
a number of sources (from Olympic Herman Wa (Environmental and
Volunteers to Underground commuters Energy Manager), Salem Hanna
and British soldiers) before the race and (Communications Manager) who
a fantastic crowd during it, the quickest ran in costume and Isabel Kucuk
team member crossed the finish line in 1 (Deputy Supplies Manager). Isabel
hour 44 minutes whilst the final member only took up running earlier this
completed the course in 2 hours 33 summer, and said: “I found the race
minutes. psychologically challenging...but I will
12 BCF NOW October 2012LOCAL LIFE
The Mayor of Barnet’s
Charity Appeal 2012-2013
supporting
Barnet Carers & Barnet
Hospital’s Alzheimer’s Fund
The Worshipful the Mayor of Barnet, Councillor Brian To attend this event, or to make a donation instead, please
Schama would like to invite all members of the public to cut out the slip below and post it with an enclosed SAE to:
an event that will tantalise your tastebuds and inspire your Cllr. John Marshall, 3 Westchester Drive, London NW4 1RD.
intelligence!
For more information on the event, email:
Following up a private wine tasting session that will be cllr.j.marshall@barnet.gov.uk
raising funds for the Appeal in early November, the focus
The Trust will also be donating this year’s proceeds
switches to card-playing with a Bridge and Beigels event
from our annual Christmas Quiz to the Charity Appeal.
taking place on Sunday 2 December from 6pm to 10.30pm
Keep the evening of Tuesday 11 December free and get
at Badgers Croft, Totteridge Village, London N20 8AH.
ready for a night of head-scratching teamwork in the
Tickets for this event cost £25.00 per person. We ask that
Spice of Life Restaurant at Barnet Hospital. Full details,
you try to book with a partner, as it may not be possible to
including an entry form, will be available on our
allocate a space to you without one.
website – www.bcf.nhs.uk – in the near future.
Booking Form
Please find enclosed £…............. for …............. tickets to the Bridge and Beigels evening.
OR
I/we are unable to attend but enclose a donation of £…............. towards the Charity Appeal.
Please make cheques payable to: Mayor of Barnet’s Charity Appeal 2012-2013
Name: .....................................................................................................................................................................................
Address: ..................................................................................................................................................................................
Post code: .......................................................................Telephone: .......................................................................................
Email: ……………………………………………………...........................................................................………………………...
Partner if applicable: …………….........................................................................................................………………………….
Tin shaking volunteers needed!
The Mayor’s Charity Appeal needs YOU to assist with tin and Sunday 16 December. If you would like to take part,
collections at Brent Cross Shopping Centre on Thursday 15 please contact Mark Louisy, Volunteers Manager, by email:
November (when the Mayor turns on the Christmas lights) mark.louisy@nhs.net .
www.bcf.nhs.uk 13WHAT’S ON
What’s on
1-30 November 4 November 14 November 1 December
Safeguarding Month Time to Remember World Diabetes Day World AIDS Day
Several Trust-wide events Service www.worlddiabetesday.org www.worldAIDSday.org
taking place. Email Teresa To commemorate those who
McHugh, Deputy Director of have died recently. 12-18 November 3 December
Nursing for details. Indoor Allergy Week International Day of
3pm in the Prayer Room,
Disabled Persons
1-30 November Barnet Hospital. www.allergyuk.org
www.unac.org
Lung Cancer
5-12 November 16 November www.un.org/disabilities
Awareness Month
Ask Your Pharmacist World COPD Day
www.lungcanceralliance.org
Week www.lunguk.org/media-and-
11 December
www.roycastle.org Quiz night for the
www.askyourpharmacist.co.uk campaigning/campaigns/
Mayor of Barnet
1-30 November worldcopdday.html
7 November Charity Appeal
Mouth Cancer Action
National Stress
19-25 November Greenfields restaurant,
Month Alcohol Awareness Chase Farm Hospital.
www.mouthcancer.org Awareness Day
Week
http://isma.org.uk/national-
1-30 November stress-awareness-day/index. www.alcoholconcern.org.uk
html
Movember (Men’s 1-31 December
Health Awareness 11 November Children’s Cancer
Month) Month
Hospital Radio Barnet
www.prostate-cancer.org.uk
Quiz Night www.clicsargent.org.uk/Home
members@hrb.org.uk
Ho Ho Ho! R Movember
egistration costs £3 and takes place
on the day of the race between 9am
needs you!
and 9.30am, with the run expected to
Join the Santa start around 9.45am. As this is a Christmas
themed race, all entrants taking part on
Sprinters! behalf of the Trust are requested to bring an
item of Christmas fancy dress. This can be
Calling all male members of
staff! Have you got what it
a Santa hat, a pair of antlers, an entire elf takes to become a legend of
This year, you can consume all costume etc. The choice is completely yours,
those Christmas calories with Burt Reynolds proportions?
the only criteria is that you have fun on
a clear conscience by burning
them all off in advance! The
Trust’s Sportmakers are putting
the day!
Proceeds will be going to the Mayor of
I f so, then please join our staff in
growing a new piece of facial fur
for prostate cancer this November.
Barnet’s Appeal with the aim of supporting
together a team of staff – ‘Santa Daniel Vazquez, Operating Department
our Dementia services here at the Trust. To Practitioner in Chase Farm theatres,
Sprinters’ – to run the Trent read more about this Appeal and the Tiptree has set up a moustache-growing team
Park 5k race on the morning Tables that will be bought with the money called ‘Facial furniture’. To join them,
of Saturday 24 raised, please visit our website: http://www. visit http://uk.movember.com where
November, bcf.nhs.uk/fundraising/mayorofbarnet . you must first register and then join the
exactly one team.
If you would like to sponsor the team rather
month before Alternatively, if you’d rather keep your
than join them, you can donate online
Christmas Eve. at www.justgiving.com/santasprinters . clean-shaven looks but you would like
to sponsor ‘Facial furniture’, please visit
Alternatively, text ‘SASP99 £5’ or ‘SASP99
http://uk.movember.com/donate/ and
£10’ to 70070 depending on how much you
type in the team name. After that, just
want to give. follow the instructions to donate online.
For more information about the race, please Shaving… let’s face it, it was always
contact Clare Kapoor by email. overrated!
14 BCF NOW October 2012WHAT’S ON
It is the time of year again when we start to celebrate a number
of different festivals and events with fireworks. The safest way
to enjoy a firework display is to go to an organised event where
the health and safety issues will have already been addressed.
For those people who are going to hold their own firework
party at home our hospital Fire Safety Manager (Andrew
O’Brien) would like to pass on some simple guidance that will
make your bonfire night as safe as possible.
Firework safety Bonfire safety
• If you are purchasing fireworks always • Site well away from houses, garages,
go to a reputable dealer and only buy sheds, fences, overhead cables, trees
those carrying a BS 7114 or CE mark. and shrubs
STAY
• Keep fireworks in a closed box • Build the stack so it is stable and will
not collapse outwards or to one side
• Follow the manufacturer’s instructions
on each firework. Read them by • Never use flammable liquids – e.g.
torchlight, and never a naked flame paraffin or petrol – to light the fire
• Light at arm’s length, using a safety • Don’t burn foam filled furniture,
SAFE
firework lighter or fuse wick. aerosols, tins of paint or bottles
• Stand well back after lighting • Keep everyone away from fire –
especially children, who must be
• Never go back to a firework once lit –
supervised all the time
it may go off in your face
• For an emergency keep buckets
• Keep a bucket of water handy. Used
of water, garden hose or a fire
at sizzling
fireworks should be doused with
extinguisher ready
water before disposing of them
• Pour water on the embers before
spectaculars!
• Keep children under control
leaving.
• Keep pets indoors.
National
Play in
Hospital
Week
Y oung patients, staff and visitors have
been demonstrating how play helps
the medicine to go down in celebration of
National Play in Hospital Week. The event,
which ran in October, has been organised
by the National Association of Health Play
Specialists (NAHPS) and national children’s
charity Starlight Children’s Foundation. It was
an excellent opportunity for the Play Team
on Kingfisher and Treasure Island Wards to
raise awareness of the benefits of play, while
organising a really fun week of activities,
games and entertainment for the patients.
www.bcf.nhs.uk 15TO CONCLUDE
The Carers’ Charter: what it means
for them, for patients and for us
T he Trust treats a number of patients
who may be considered to be vulnerable
adults i.e. people with dementia, physical
As part of our strategy for patient
experience and to support carers we have
implemented the Carers’ Charter, the
Carers’ Badge Scheme is to ensure
appropriate support and acknowledgement
for carers supporting vulnerable people in
or learning disabilities or a mental illness. Carers’ Badge Scheme and subsidised hospital. These carers will be identified by
During their stay in hospital there may be parking for carers. The purpose of the wearing the Carer’s Badge.
occasions where the person would benefit
from additional support from someone
who knows them well and who could assist
staff. Carers are vital to the safe delivery of
appropriate treatment as it is usually the Barnet and Chase Farm Hospitals NHS Trust values the
carer who has the expert knowledge in the important role played by family, friends, relatives and paid
most effective methods of communicating support workers in caring for people who use our services. We
with, and the emotional support needed
by, the vulnerable adult. recognise the importance of working in partnership with all
carers to help us achieve improved outcomes for our service
Carers can supplement the care we deliver
and provide assistance with maintaining
users. To achieve this we, as a Trust, are committed to the
the patient’s normal routines. The Trust has principles outlined in our Carers’ Charter
developed guidelines which outline the
process to be followed to determine what
additional support is provided to the person
during their stay in hospital. The guidance
Carers’ Charter
also outlines the general principles in Identification – we will ensure that all carers are identified at the point of
relation to providing support for patients admission. All carers will be offered the option of joining our Carers’ Badge Scheme.
who may be considered vulnerable adults.
Respected – we will ensure that all carers are respected as our ‘Partners in Care’
The aim of these guidelines is to ensure the and their expert knowledge and skills recognised.
following:
Involved – we will involve carers in the decisions made about the treatment and
• Staff are sensitive to the needs of care pathway of the person for whom they care (with their consent).
individuals considered to be vulnerable
• The knowledge of family, friends and Supported – we will ensure carers are supported to continue their caring role
carers is taken into account during the and are provided with a comfortable environment during the hospital admission. We
patient’s stay in hospital will inform carers of their rights under the Carers (Equality) Act 2010.
• Carers are respected as our ‘Partners
in Care’
• Where a known carer wishes to stay
with a patient this is accommodated and Ian Mitchell
Mark Easton Terina Riches
exceptions made to ‘visiting hours’ Chief Executive Medical Director
Director of Nursing
• Staff and carers are clear as to the remit
of their individual responsibilities If a carer is unhappy with the service they receive please speak to the Ward
Manager or Matron. If concerns are not resolved please ask them to contact
• All family and friend carers are
our PALS team: 020 8216 4924 bcf.tr-barnetpals@nhs.net Barnet Hospital, or
signposted towards public and voluntary
020 8375 2378 bcf.tr-chasefarmpals@nhs.net Chase Farm Hospital.
agencies aimed at supporting them in
their role.
Join the network: NICE now recruiting for 2013 Fellowships and Scholarships
N ICE Fellowships and Scholarships offer
unique opportunities to learn, develop
and network.
NICE is looking to appoint 10 Fellows and
10 Scholars to begin in April 2013.
Applications for Scholarships are
welcomed from qualified health and
social care professionals including,
Applications for Fellowships are welcomed but not limited to: specialist registrars,
• Use your expertise to help shape their from senior health and social care pharmacists, managers, matrons,
work, and find out more about how professionals including, but not limited specialist nurses and senior allied health
NICE produces guidance, and supports to: directors, heads of departments, professionals.
its use in practice consultants (medical and non-medical),
nurse consultants, heads of midwifery and To find out more and apply online, visit
• Join their established network of senior academics. www.nice.org.uk/fellowsandscholars.
advocates for evidence-based practice
The closing date for applications is
• Promote the use of NICE guidance 9 November.
among your peers and colleagues.
16 BCF NOW October 2012You can also read
