Bristol Drug and Alcohol Treatment Directory - A guide to Bristol's Recovery Services
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Bristol Drug and Alcohol Treatment Directory A guide to Bristol’s Recovery Services
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INDEX page page Drug & Sex Litter Clean Up Team 2 Nilaari 24 Introduction 3 Salvation Army – The Bridge 25 Programme Advocacy Service for Drug Users 4 ARA (Addiction Recovery Agency) 5 Serenity House 26 Battle Against Tranquillisers 6 Southmead Project – Touchstone 27 Bristol BASE 7 St James’ Priory Project 28 Bristol Drugs Project (BDP) 8 Streetwise 29 Bristol & District 10 Tranquilliser Project Young people’s services – 30 Opening Doors Bristol Royal Infirmary Drug 11 Specialist Nursing team UFO – Bristol Drug 32 Treatment Service Users Forum Bristol Specialist Drug & Alcohol 12 Service (BSDAS) Drug Legislation, includes: 33 CAAAD Project 14 Misuse of Drugs Act 1971 33 CJIT (Criminal Justice 16 Updated List of Controlled Drugs 33 Intervention Team) December 2011 HAWKS (Hartcliffe & 17 Drugs Act 2005, and other legislation 34 Withywood Kick Start) What happens if you are caught 36 HMP Bristol 18 with drugs IMPACT (Integrated Offender 19 Police power to stop and search 36 Management Team) Police right to search premises 36 KWADS (Knowle West Alcohol 20 Drugs on holiday 37 & Drug Service) Travelling with prescribed controlled 37 Maternity Drug Clinic 21 drugs Mutual aid groups 22 Housing advice 39 Needle exchanges in Bristol 23 Temporary accommodation 41 Food services 43 1
INDEX page Advice & services for older 50 people, childcare services Other advice and helpline services 46 Advice & services for families, 50 Physical health 46 parents, relatives and carers Mental health 47 Advice & services for young people 51 Sexual health 47 Domestic abuse services 52 Sexual abuse services Advice and services for women 48 Legal, victim and offender advice 53 Advice & services for men 48 & services Advice & services for Lesbian, 49 Financial advice 54 Gay, Bi-sexual and Transgender people Emergency services and numbers 55 Advice & services specific to Black 49 Note page 56 & Minority Ethnic people Drug & Sex Litter Rapid Clean Up Team Tel: 0117 922 2100 Finding a syringe/needle If you see a needle, syringe or condom anywhere in the city do not touch it or attempt to pick it up but immediately ring: 0117 9222100 between 8.30am – 6pm Monday – Friday. Our Rapid Clean Up Team will be there as quickly as possible. Out of hours service Call the Emergency Control Centre: 0117 922 2050 2
This Service Directory has been produced by Safer Bristol to assist anyone wanting to find out about drug and alcohol treatment and how to access services. It also covers current legislation, emergency services, helplines, needle exchange, temporary accommodation and what to do about getting rid of drug litter. The Directory lists drug and alcohol treatment and support agencies in alphabetical order. The Directory brings together all services for substance misuse treatment including treatment for dependence on illicit drugs, alcohol, ‘legal highs’ and in all settings (community, in-patient/residential and prison). The focus is on the individual, not the drugs they are using at any given time and their personal journey to recovery. Research tells us that treatment works for people with substance misuse problems. However, success depends upon individuals getting into treatment that is right for them and enabling and supporting their ambition to recover, so this Directory is here to help. What is currently available in Bristol? Treatment for drug and alcohol misuse problems comes in a variety of forms. These range from services where anyone can walk in off the street to more structured services that you need to make an appointment for. Walk-in or open access services Advice and information Drop-in services Needle exchange Carers/family support services (these can also be structured) Structured treatment Specialist prescribing GP prescribing & shared Care Detoxification (in a hospital, residential or home setting) Day programmes Counselling Relapse prevention Residential rehabilitation The Service Directory is produced by Safer Bristol in consultation with service providers and service users. Whilst every effort has been made to ensure information in the Directory is as accurate as possible at the time of going to print, no responsibility can be accepted for any errors or omissions. Please check the online version for any changes, updates and amendments at www.saferbristol.org.uk 3
Advocacy Service for Drug Users Contact details The Care Forum The Vassall Centre Gill Avenue Fishponds BS16 2QQ Tel No: 0808 808 5252 www.thecareforum.org das@thecareforum.org.uk Opening hours Monday – Friday 9am – 5pm Drop in sessions held at BDP, CAAAD and Nilaari – contact service for details Services available An independent service that aims to provide advocacy/support to people who use or would like to use Bristol’s drug services and have issues/complaints about these services that they feel are not being listened to or acted on. These are a few examples of the issues we may be able to help you get your voice heard about: • Getting treatment that suits you • Prescribing doses and medication • Daily pick up • Complaints about services • Dismissal from services Who can access the service? • Over 18 years How do people access the service? • Self referral – by phone or in person at one of the drop-in sessions • Professional referral – by phone or in writing Are there any costs to the service user? No 4
ARA (Addiction Recovery Agency) Contact details Kings Court, King Street, Bristol, BS1 4EF Tel No: 0117 930 0282 Fax No: 0117 929 4810 info@addictionrecovery.org.uk www.addictionrecovery.org.uk Opening hours Monday – Friday 9am – 5pm Directions: Based in the centre Services available of Bristol on King Street • Community recovery service (opposite the Old Vic Theatre) • Alcohol misuse service • Relapse prevention service • Supported housing • Floating support Who can access the service? • Over 18 years • Under 18 years (young persons service - contact for details) • Abstinent & non abstinent • Drug & alcohol users How do people access the services • Self referral - phone agency or attend drop-in / information sessions • Professional referral - phone / fax / email / letter Are there any costs to the service user? No 5
Battle Against Tranquillisers Contact details PO Box 658, Bristol, BS99 1XP Tel: 0117 966 3629 (Office) Helpline: 0844 826 9317 una@notranx.fsnet.co.uk www.bataid.org Opening hours Telephone Helpline open 9am – 8pm 7 days a week Services available • Telephone helpline • Support groups – Several informal support groups in and around Bristol. Anyone is welcome to attend, including friends and family members seeking information/advice. Contact service for details of when & where these are held. • Home visits – these can be either one to one or with family/friends. Contact service for further details • Advocacy • Drop In Centres – you can arrange to see an advisor at drop in centres across Bristol. Contact service for further details • Educational services Who can access the service? • People taking benzodiazepine on prescription or in combination with illicit substances or alcohol. • Over 16 Years • Clients must be sober to attend the agency How do people access the service? • Self referral – phone helpline • Professional referral – phone or written Are there any costs to the service user? No 6
Bristol BASE (Barnardo’s Against Sexual Exploitation) Contact details Tel: 0117 934 9726 Fax: 0117 927 7223 bristolbase@barnardos.org.uk www.barnardos.org.uk/basebristol.htm Opening hours Mon – Thurs 9am – 5pm Friday 9am – 4.30pm Services available Bristol BASE This service is for young people aged up to 18 years who are at risk of sexual exploitation or who are being sexually exploited. It offers: • A safe environment within Bristol BASE for young people whose living environments are unsafe or unstable • An inclusive service for both young men and young women • Direct work with young people to help them understand the dynamics of the exploitation they face • Direct casework with young people to promote self-esteem and raise aspirations. • Provision of training on child protection and sexual exploitation to professionals • Access to a drugs worker, CAMHS nurse and sexual health nurse on site • Advocacy support for young people around a range of issues impacting on their lives Who can access the service? • Young people under 18 Years How do people access the service? • Self referral by drop-in or phone • Professional referral by phone or in writing Are there any costs to the service user? No - service is free for all young people who are the responsibility of Bristol local authority 7
Bristol Drugs Project (BDP) Contact details 11 Brunswick Square Bristol BS2 8PE Tel: 0117 987 6000 Fax: 0117 987 1900 info@bdp.org.uk www.bdp.org.uk Opening hours Directions: From the centre, Mon – Fri 9.30am – 5.00pm cross over Bond Street and turn onto York Street, continue onto Appointments available until 8pm Brunswick Square. (For Counselling, “pod”, and other Services by arrangement) Saturday 9.30am –12.30pm Auricular acupuncture (delivered by peer support project) Mon – Fri at 1.10pm Saturday at 11.10am Women only space available Wednesday 11am - 1pm (Crèche Available) Older drug users group Wednesday 4.30pm – 6pm Groups hosted SMART-UK group - Wednesdays and Thursdays 6pm – 8pm NA - Fridays 6.30pm – 8pm Mobile harm reduction service (MHRS) Offering access to all services as well as Needle Exchange See details of MHRS Sites on (page 23) 8
Services available: All work in a client centered way promoting change and recovery. First point of contact “pod” service: • Needle exchange A new response for people getting into • Open access drop-in problems with “other” drugs – ketamine or • Advice & information amphetamine, cocaine or cannabis, ecstasy or mephedrone. Structured treatment • Shared care (delivered at health centres Cannabis support group across Bristol) Thursday at 2.00pm • Community detox • Counselling Ketamine support group • Group-work programme: Please call for details wPreparation & change Other services (Community Based) wFoundations in recovery • Family support service w Recovery day programme w Mentoring and youth groups for w “Boost” those affected by parental substance Group-work information session – Weds 3.30 misuse Peer support project w Maternity service The peer support project is made up of BDP w Father’s group (Please call for details) service users, past and present who are • Early intervention/youth work service willing to donate their time and share their • Housing support service experiences with others. • Detached work • Criminal justice work Who can access the service? • Over 18 years • Under 18 Years - youth service only • Drugs users (Abstinent & non –abstinent) • Family / carers • Primary alcohol users – to some services (please call for details) How do people access the service? • Self referral – drop-in (no appointment necessary) or phone • Professional referral – by phone, in writing, by directing to drop-in Are there any costs to the service user? No Additional support services Translation service Support for visually impaired & hearing impaired 9
Bristol & District Tranquilliser Project Contact details 88 Henleaze Road Bristol BS9 4JY Tel: 0117 962 2509 (Office) Helpline: 0117 9628874 bristranx@hotmail.com www.btpinfo.org.uk Opening hours Directions: Situated on Monday – Thursday 10am – 4pm Henleaze Road Services available • Telephone helpline • Support groups – there are several groups running around the Bristol area for clients using this service. Contact the service for details of when and where these are held • Drop in service 5 times a week. Contact the service for further information • One-to-one prescribed drugs counselling service Who can access the service? • Over 18 Years • People taking prescription benzodiazepines, sleeping tablets and / or antidepressants • Clients must be abstinent from illicit drugs and alcohol misuse How do people access the service? • Self referral - phone helpline • Professional referral - phone or in writing Are there any costs to the service user? No 10
Bristol Royal Infirmary (BRI) Drug Specialist Nursing Team Contact details Bristol Royal Infirmary Upper Maudlin Street Bristol BS2 8HW Tel No: 0117 342 4204 bleep 5129 Directions: Upper Maudlin BRI Tel No: 0117 9230000 Street is in Bristol City Centre. Mincom: 0117 934 9869 From James Barton roundabout take the Marlborough street turn Times available and this leads into upper Monday to Friday 9am – 5pm Maudlin street. There are limited parking facilities but bus Services available stop and car parks are nearby. There are lots of ways that the nurses can support people during their stay in hospital but in the main they ensure that there is continuity of care for people who require drug treatment services whilst they are in hospital. • Ensuring that substitute prescribing continues whilst in hospital • Continued contact with community support/treatment services • If you do not have a script in the community help to ensure you are started on a script • Referral to other drug or alcohol treatment and support services • Advice and information on drug or alcohol treatment services Who can access the service? • Patients in the BRI. How do people access the service? • Self referral – by phone • Health care referral – nurse or doctor Are there any costs to the service user? No 11
Bristol Specialist Drug & Alcohol Service (BSDAS) Contact details Blackberry Centre Directions: UWE Glenside Blackberry Hill Hospital Campus enter via the Manor Road “blue” entrance. First Fishponds Bus Service 5 travels Bristol from Bristol City Centre to BS16 2EW Small Lane. Wessex Link Service U3 travels from Tel: 0117 3784500 Bristol City Centre to UWE Fax: 0117 9021174 Glenside Campus www.awp.nhs.uk (Blackberry Hill) Opening hours Monday to Friday 9am - 5pm Please enquire about extended opening hours Stokes Croft 59-61 Stokes Croft Bristol BS1 3QP Tel: 0117 9232077 Fax: 0117 9249913 Opening hours Directions: First Bus Service 5, Monday to Friday 9am – 5pm 25, 70, 71, 72, 73, 75, 76, 309 Please enquire about extended opening hours and 310 stop near Stokes Croft Clinic. Colston Fort 1 Colston Fort Directions: Service users Montague Place may use the Bristol Bristol University and free BS6 5UB hospital bus which stops at the Oncology Centre on Tel: 0117 9192345 Horfield Road. First Bus Fax: 0117 9248814 service 20 and 21 stop outside Colston Fort. Opening hours Monday to Friday 9am – 5pm The nearest rail stations are Redland and Clifton Please enquire about extended Down (both approximately opening hours 0.6 miles). 12
Acer Inpatient Unit Clients can be seen at various satellite Blackberry Hill Hospital and outreach clinics throughout the city, Manor Road arranged through a key-worker. Fishponds Bristol (see map opposite) BS16 2EW Tel: 0117 3787980 Fax: 0117 3787981 Services available • Assessment • Specialist prescribing • Inpatient treatment • Community/home detoxification • Blood borne virus services • Naltrexone • Specialist maternity services • Rapid access prescribing • Supervised consumption/dispensing • Psychological interventions • Community care assessments • Care co-ordination • Alcohol (day treatment programme) • Dual diagnosis • Club drug drop in • Transitions service (working with 18 - 25 year olds) Who can access the service? • Over 18 years • Drug users • Primary alcohol users • Abstinent • Non-abstinent How do people access the service? • Professionals referring to SPE (Single Point of Entry) Tel: 0117 3784510 Fax: 0117 9022885 Are there any costs to the service user? No 13
CAAAD Project Contact details The CAAAD Project Barton Hill Settlement 43 Ducie Road Barton Hill Bristol BS5 0AX Tel: 0117 9548881 Fax: 0117 9548884 Directions: Located at the top of Ducie Road, entrance via the Opening hours main site of the BHS, 3mins walk from the station. Mon to Thurs 9am - 4.30pm for phone calls and Appointments There is a more discreet entrance on Bright Street, Drop-in's Mon, Weds and Thurs 2pm - 4pm following Morton Street opposite the train station, walk through Ear acupuncture Mon, Weds & Thurs 3pm the concrete bollards by Liver well being drop-in Weds 11am - 1pm Cashmore House on your left on to Bright Street. Towards the top Ear acupuncture available of this road CAAAD has a red Women's drop-in Mon 1pm - 3pm * door number 28 with a buzzer system just before the Swan (*Based at the Family Centre) Public House . Services available Buses 6,7,36, 41,42,43,44,45 CAAAD is part of the Barton Hill Settlement (BHS). from Centre all stop outside station BHS runs a wide range of services including a Family Centre, Young Peoples Project, Play Rangers, help with Train stops at Lawrence Hill getting people into volunteering, lunch clubs and Station - 200yds from project. shopping trips, various debate workshops and multi culture feasts. The CAAAD Project runs three main services - Drop-In, Counselling and Hepatitis Support for the over 50's. CAAAD also offers volunteering opportunities. 14
Drop in • Access support by talking to one of or drugs/alcohol workers • Assessments, signposting & referrals to other services • Mental health workers in every Thursday • Ear acupuncture, detox tea • Free phone and internet • No appointment needed Counselling • Initial assessment process • Drug and alcohol counselling runs as 50 minute sessions over 6-14 weeks • More flexible complex needs service available • Addresses harm reduction and lifestyle choices, and will aim to build resilience and looks at ways to help people move into recovery or abstinence Hepatitis and liver health for over 50’s • Non clinical 1:1 support from our specialist worker for those at risk or diagnosed • Hepatitis and liver well being promotion workshops available • Weekly Drop-In Community support Focussing on increasing access and availability of appropriate and effective services to local people with problematic drug/alcohol issues. Who can access the service? • Over 18 years • Drug Users, alcohol users, dual diagnosis, complex needs, abstinent How do people access the service? • Self referral by phone or at drop-in • Professional referral by phone or in writing Are there any costs to the service user? No – all CAAAD services are free 15
CJIT (Criminal Justice Intervention Team) Contact details Room G05 – G21 Ground Floor Note: Council House College Green CJIT will be moving during Bristol 2012 to: BS1 5TR 5th Floor (CJIT entrance is door 3 on Frogmore Street) The Bridewell Tel: 0117 9036240 1 Bridewell Street Fax: 0117 9036271 Bristol BS1 2AA cjit@bristol.gov.uk Opening hours How do people access the CJIT office service? Mon - Fri 9am –5pm • Professional referral via CJIT, CARATS or Drop-in DMT/POU on completion of order or for Mon, Tues, Thurs & Fri 11.30am – 4pm CCA Custody suite • Self-referral only possible if the person Mon – Fri 9am – 7pm has been a CJIT client within the past 2 Sat 9am – 3pm years. Sun 10am – 2pm Court office Mon – Fri 9am – 5pm Services available • Care co-ordination • Care planned support • Groupwork programme Who can access the service? • Over 18 years • Non-abstinent • Class A drug users who are in the criminal justice system Are there any costs to the service user? No Additional information Bus fares can be refunded for appointments 16
HAWKS (Hartcliffe & Withywood Kick Start) Contact details @symes Community Building Peterson Ave Hartcliffe Bristol BS13 0BE Tel: 0117 9642859 Fax: 0117 9784240 info@hawks1.org.uk www.hawks1.org.uk Directions: From Hartcliffe Way Opening hours to the roundabout take the third Monday – Thursday 9am – 5pm exit towards Hartcliffe. Travel Fridays – 9am-1pm along Hareclive Road till you come to traffic lights and Services available Morrisons petrol station on your left, you need to turn left here • Family support service – support parents/carers and we are next to Greggs with problematic drug / alcohol mis/use who live in bakery and opposite Morrisons South Bristol supermarket • Early intervention service - for young people 11-18 who are concerned around their own drug / alcohol mis/use & live in South Bristol • Hidden harm service - for young people 5-18 who are affected by a parent or carer’s drug / alcohol mis/use & live in South Bristol Who can access the service? • Parents / carers who are over 18 Years • Children & young people 5-18 Years How do people access the service? • Self referral - by phone, website or drop-in • Professional referral - by phone, fax, post or website Are there any costs to the service user? No 17
HMP Bristol Contact details 19 Cambridge Road Horfield Bristol BS7 8PS Tel: 0117 3723252 CARATS TEAM anthony.meechan@hmps.gsi.gov.uk Services available • Brief interventions (1-3 sessions) Directions: Travelling up • Full assessments with referrals into housing, Gloucester Road from the city prescribing, mental health, education/ centre turn left onto Cambridge employment, offender management unit. Road. • Pathways into prison 12 step rehabilitation treatment and prison therapeutic communities, managed community care assessments for release into community rehabilitation treatment • Care planned support • Structured day programme • Specialist prescribing • In-patient detoxification/stabilisation • Primary alcohol treatment • Advice and information How do people access • Criminal justice resettlement with links to the the service? IMPACT team • Recovery through fitness service • Referral from CJIT • Self-referral to CARAT’s team • NA/AA • Detached work Clients housed on a recovery wing within the Prison. • Dedicated relapse service Who can access the service? • Over 18 years Are there any costs to • Abstinent the service user? • Non-abstinent • Self-referral to CARAT’s team No 18
IMPACT (Integrated Offender Management Team) IMPACT is an amalgamation of the Prolific Offending Team, the Drugs Management Team, the prolific youth’s from the Youth Offending Team and CJIT (Criminal Justice Intervention Team). IMPACT operates from Decourcy House, The Council House and Kenneth Steele House (Information Hub). Contact details Services available Decourcy House • Intensive supervision Upper York Street • Referral to drugs support and Bristol BS2 8QN treatment Tel: 0117 944 7200 • Referral to accommodation support Fax: 0117 942 9285 impact@avon-somerset.probation.gsi.gov.uk • Referral to education, training and employment support Room G05 – G21, Ground Floor Council House • Referral to probation offending College Green behaviour programmes Bristol BS1 5TR • Fast track enforcement of court Tel: 0117 903 6240 orders and licences Fax: 0117 9036271 • Referral for residential treatment cjit@bristol.gov.uk • Women’s group IMPACT Information Hub Kenneth Steele House Tel: 0117 945 5133 How do people access Fax: 0117 945 5593 the service? IMPACTbristol@avonandsomerset.police.uk Eligible offenders are identified by, Opening hours Courts, Police, Prison, Probation and Monday to Friday 9am to 5pm Local Authority Agencies and must meet the relevant criteria. IMPACT is a team where police, prison, probation and local authority agencies have joined forces to share information in order to identify, to target and to engage those offenders Are there any costs to causing the most harm in our community and the service user? make Bristol a safer city. No IMPACT does this by providing them with the opportunity to change, backed up by swift enforcement for those who choose not to comply 19
KWADS – Supporting Drug & Alcohol Affected Families Contact details 49-51 Filwood Broadway Knowle Bristol BS4 1JL Tel: 0117 953 3870 Fax: 0117 300 2952 assessments@kwads.org.uk www.kwads.org.uk Opening hours Directions: Monday to Friday 9.30am to 5.00pm Contact the Kwads office for programme schedules for evening and daytime groups Services available • Assessment and care planning sessions • Education groups (ten week course, one evening a week) • Themed workshops • Family and friends forum • Helpline • Advice and information • Self help manuals • 1 to 1 support • Professional training • Herbal teas Who can access the service? • Anyone who is concerned about the alcohol and/or drug misuse of a loved one • Professionals who need expert advice about our services to families How do people access the service? Self referral – by calling the office number Professional referral by phone or letter Via website Are there any costs to the service user? There may be some charges to some services introduced in the future. 20
Maternity Drug Clinic Contact details Directions: There is a St Michael’s Maternity free hospital bus Drug Clinic from the city centre St Michael’s Hospital to St Michaels Southwell Street Hospital. Car park Bristol BS2 8EG nearby with parking for disabled drivers Tel: 0117 3425488 Antenatal Clinic Tuesday Mornings Southmead Maternity Drug Clinic Southmead Hospital Westbury on Trym Bristol BS10 5NB Tel: 0117 323 6359 Antenatal Clinic Monday afternoons Coordinator for Maternity Drug Directions: Southmead Hospital Service based at There are bus stops outside the hospital and an on site car park Bristol Specialist Drug and with disabled parking Alcohol Service The Blackberry Centre, Who can access the service? Blackberry Hill Hospital Manor Road Pregnant clients who are: Fishponds • Current drug/alcohol users Bristol BS16 2EW • Abstinent but needing support Tel: 0117 3784500 How do people access the Fax: 0117 9021174 service? • Professional referral by phone or in writing Services available Maternity service including: • For advice contact either BSDAS (or specialist Specialist maternity care midwives at either hospital) • Specialist prescribing Are there any costs to the • Advice & information • Family support services service user? No 21
Mutual Aid Groups Lots of people find that attending mutual-aid groups supports them in their treatment journey and helps them maintain recovery. The groups listed below are all non-profit organisations. All meetings are free to attend but contributions are welcome. Meetings are regularly held throughout the city. Alcoholics Anonymous (AA) SMART Recovery National Helpline: 0845 769 7555 UK/Bristol Avon & Somerset Alcoholics Anonymous All Bristol commissioned drug treatment Tel: 0117 926 5520 - 24 hours services have SMART Champions within www.alcoholics-anonymous.org.uk their agencies who facilitate SMART Narcotics Anonymous (NA) meetings, some of these are open to the Membership is open to anyone with a drug public and some are specifically for clients problem seeking help, regardless of what of the service. The Substance Misuse Team drug or combination of drugs have been have entered into a partnership with SMART used. The only requirement for membership Recovery UK which actively encourages is a desire to stop using drugs. providers to support SMART within their services and the wider community. Helpline: 0300 999 1212 Office open 10am until 10pm, seven days a week. For people experiencing addictive Out of hours, home divert system runs a behaviours. 24 hour service www.ukna.org Tel: 07980 120220 NAHelpline@ukna.org http://bristol.smartrecovery.org.uk bristol@smartrecovery.org.uk Cocaine Anonymous (CA) The only requirement for membership is a SOS (Secular Organisation desire to stop using cocaine and all other For Sobriety) Bristol UK mind-altering substances. Tel. 07971 548170 Helpline: 0800 612 0225 http://www.sosbristol.co.uk/ www.cauk.org.uk info@sosbristol.co.uk helpline@cauk.org.uk Families Anonymous (FA) For relatives and friends of people involved in the abuse of mind-altering substances, or with related behavioural problems. Helpline: 0845 1200 660 www.famanon.org.uk office@famanon.org.uk 22
Needle Exchanges in Bristol All needle exchange services should display the symbol below Static & mobile needle Mobile Harm Reduction exchange Service Bristol Drugs Project The Mobile Harm Reduction Services (MHRS) run by BDP operates from sites Tel: 0117 987 6000 around the city: Website: www.bdp.org.uk This service offers access to BDP services, BDP provide a needle exchange service advice and information as well as Needle from their Brunswick Square site exchange. (see map on page 8). Mon-Fri 9.30am-5pm Hartcliffe Mon, 3pm - Sat 9.30am-12.30pm Morrisons lower Wed & 5.30pm car park Fri Knowle West Mon, 12pm- Pharmacy needle exchange Hartcliffe Road Wed & 2.30pm There are currently around 25 pharmacies Opposite KWADS Fri across the city providing a needle exchange 5.30pm - Jamaica Street Tues service. 8pm Kings Square Please contact BDP to confirm your nearest Southmead Tues 1.30pm - pharmacy and it’s opening hours: Ullswater Road, 4.30pm Tel: 0117 987 6000 near Southmead Health Centre Stockwood Thur 1.30pm - Lyons Court 4.30pm Road, off Sturminster Ave. Wade Street Wed 5.30pm-8pm Outside Logos Thur 5.30pm-8pm House Fri 5.30pm-8pm Warwick Road Wed 9pm – 12am Easton Fri 9pm – 12am Please contact BDP to confirm times / locations of visits: Tel: 0117 9876000 23
Nilaari Contact details 184 Stapleton Road Easton Bristol BS5 0NZ Tel: 0117 9525742 Fax: 0117 9522400 jean.smith@nilaari.co.uk nilaari@nilaari.co.uk www.nilaari.co.uk Directions: A number of buses Opening hours (4, 24, 48, 49) run frequently Monday – Thursday 9am – 5pm along Stapleton Road to/from Friday 9am – 4.30pm the city centre. Services available • Structured day programme – Stimulant specific group work programme (Phambili) • Brief interventions • Counselling • Care planned support • Advice and information • Detached work • Relapse prevention • Criminal justice Who can access the service? • Over 18 Years • Drug and alcohol users • Non-Abstinent • Abstinent How do people access the service? • Self referral by phone or drop-in • Professional referral by phone or in writing Are there any costs to the service user? No 24
Salvation Army - The Bridge Programme Contact details Wade Street St Judes Bristol BS2 9EL Tel: 0117 9552821 Fax: 0117 9541595 Patricia.Harrison@salvationarmy.org.uk Opening hours Open 24 Hours a Day Directions: 5 minutes walk from Services available Broadmead. There are bus stops near the organisation – • Care planned support the numbers 48,49 & 5 can be • Specialist prescribing taken from the city centre • Preparation programme • Residential rehabilitation • In-patient detoxification • Advice & information Who can access the service? • Over 18 years • Drug users • Non-abstinent (the residential rehab will accept referrals for clients that have already detoxed) • Preparation programme is not available to women How do people access the service? • Self referral by phone or by drop in • Professional referral by phone or in writing. For residential rehab a community care assessment must be completed Are there any costs to the service user? Yes: £29.58 per week contribution towards breakfast, heating and lighting on preparation programme. £37.63 per week on detox & rehab as this is full board (3 meals/day). Further treatment costs to be discussed with service manager where applicable e.g. out of area, client has tenancy etc. 25
Serenity House Contact details Serenity House Administration, 43 St Nicholas Street, Bristol BS1 1TP Tel: 0117 927 7839 recovery@serenityhouse.org.uk www.serenityhouse.org.uk Treatment centre address: The Alma Centre, 29 Alma Road, Clifton, Bristol, BS8 2ES Directions: By Bus - Bristol (see map) Temple Meads Number 8 or 9 By Train - There are good rail Opening hours links to The Alma Centre.We are Mon – Fri: 10am – 2pm close to the Railway Station at Clifton Down Services available A 12 week course offering non-medical method of treatment for alcoholism and other addictions. Who can access the service? Anyone who meets the following criteria: • Clients suffering from alcoholism must have a minimum of 72 hours without a drink • If other drugs are also involved then the requirement is 7 days without drinking or using and • Clients must commit to the full programme needed to complete the process • A member of their referring agency – probation officer, counsellor, support worker, doctor and/or mentor – must be in touch with us so that all parties are fully informed of what is expected of the client as he or she goes through the Recovery Experience How do people access the service? By referral Are there any costs to the service user? Means tested 26
Southmead Project - Touchstone Contact details 165 Greystoke Avenue Southmead Bristol BS10 6AS Tel: 0117 950 6022 (Southmead Project) Tel: 0117 959 4809 (Touchstone Counselling Service) Fax: 0117 950 6102 southmead_project@yahoo.co.uk www.southmeadproject.org.uk Directions: By Bus - No. 54 to Opening hours Greystoke Ave from the centre. Wed, Thurs, Fri 9am-5pm Note: there are plans to go full time if funding becomes available Services available • Touchstone 165 is a service provided by Southmead project offering specialist abuse counselling. • Family & friends support group – Thursday evening 7pm – 9pm Who can access the service? • Over 16 years • Drug users • Abstinent • Non-abstinent • Family/carers How do people access the service? • Self referral - by phone or by drop in • Professional referral - by phone or in writing. Are there any costs to the service user? No 27
St James’ Priory Project Contact details Walsingham House St James’ Priory Whitson Street Bristol BS1 3NZ Tel: 0117 929 9100 Fax: 0117 922 5980 adminoffice@stjamesprioryproject.org.uk www.stjamesprioryproject.org.uk Directions: Situated next to the Opening hours rear entrance to the central bus Office hours: station Monday – Friday 9am – 5pm Family members/carers support group Tuesdays 7pm – 9pm Services available • 3rd Stage supported accommodation (St James House) • Family members/carers group Who can access the service? • Over 18 years • Abstinent from drugs & alcohol • People with dual diagnosis How do people access the service? • Housing Support Register for St James House • Self referral - written or by phone Are there any costs to the service user? St James House - £8 per week towards rent charges (dependant on benefit claimed) Family/carers group - free 28
Streetwise Tel: 0117 3525282 Fax: 0117 3525287 john.atkinson@bristol.gov.uk www.bristol.gov.uk Opening hours Contact service for details Services available • Brief interventions • Counselling • Care planned support • Outreach • Relapse prevention • Advice & information Also provide access to: • Specialist prescribing • In-patient detoxification/stabilisation Who can access the service? • Over 18 years • Drug users • Abstinent • Non-abstinent • Primary alcohol user How do people access the service? • Self referral - by phone • Professional referral - by phone or in writing. Are there any costs to the service user? No 29
Young People's services Opening Doors Opening Doors is the umbrella name for substance misuse services for young people aged 18 and under in Bristol. It incorporates the following services: Bristol Early Intervention Service This service is the first point of referral for most young people who need extra support because of their drug and alcohol use. It is a targeted young people’s service that works with people aged 18 and under who use, or are thinking of using, drugs and alcohol. The aim is to support young people at the very earliest opportunity, in order to prevent problems from occurring. The service also offers support to young people who are affected by a parent or carers’ substance misuse. How do people access the service? Anyone can refer young people to this service. This includes parents and carers, other professionals, or young people themselves who would like some advice and support. For young people living in North or East Central Bristol contact: BDP Tel: 0117 9876008 info@bdp.org.uk For young people living in South Bristol contact: HAWKS Tel: 0117 9642859 eis@hawks1.org.uk Opening Doors services for young people with complex needs Young People's Substance Misuse Treatment Service For young people who have multiple health / social needs Tel: 0117 3425729 bernadette.chinnock@nbt.nhs.uk This part of the service is involved in the assessment and treatment of young people and their families who present with multiple complex needs, including mental health and substance misuse difficulties. 30
How do people access the service Referrals can be made by other professionals working with individual young people. Drugs and Young Peoples Project For young people who have social workers Tel: 0117 3772997 cally.hargrave@bristol.gov.uk This part of the service works directly with children, young people and families affected by substance misuse who have additional needs. This includes young people who are misusing drugs themselves and those affected by parent or carer's substance misuse. The focus is on encouraging resilience, promoting safety and offering emotional support. How do people access the service? Referrals are made by the social worker The Youth Offending Team For young people who are in the criminal justice system Tel: 0117 9036480 Colin.laing@bristol.gov.uk This part of the service works with young people aged 10 years to 18 years who are in the criminal justice system and have been to a referral order panel or a youth court. How do people access the service Referrals are made through the criminal justice system. 31
Bristol Drug Treatment Service Users Forum The User Feedback Organisation (UFO) drug treatment service users forum was established in 2004. There are currently about 25 registered active UFO members with elected officers and a steering committee that meets monthly. UFO is working to become a user-led organisation and operates within agreed ground rules that support members taking part in meetings. A six monthly calendar is produced providing details of meeting dates and venues. Safer Bristol work in partnership with UFO members through continuous consultation and involvement in treatment planning, ensuring engagement with Black and Minority Ethnic and other under-served groups. The key aims of UFO are to: • Work in partnership with Safer Bristol to improve the quality of drug treatment services in Bristol. • Share experiences of using treatment services and feedback to commissioners and providers on what works and what doesn’t. • Membership is open to any current or ex-service users who live in Bristol. • Serve as a ready source of information to encourage provision of enhanced drug treatment services in Bristol and to engage in discussion for future improvement. • Endeavour to represent the collective interests and welfare of all drug service users in Bristol, irrespective of the cultural diversity, ethnic origin, religion or disability. Safer Bristol Substance misuse team and UFO welcome comments about the drug and alcohol services in Bristol and can be contacted on: Tel: 0117 9142208 Mob: 07825315625 www.ufobristol.org 32
DRUG LEGISLATION (Correct as at January 2012) Misuse of Drugs Act 1971 and the Misuse of Drugs Regulations 2001. (Updated List of Controlled Drugs December 2011). This is the main piece of Legislation regulating what are termed as controlled drugs. The different kinds of illegal drugs are divided into three different categories, or classes. Class A, B and C drugs are termed as controlled substances under the Misuse of Drugs Act 1971, with Class A being those considered most harmful. The Misuse of Drugs Act states that it is an offence to: • Possess a controlled substance unlawfully. • Possess a controlled substance with intent to supply it. • Supply or offering to supply a controlled drug (even where no charge is made for the drug). • Allowing premises you occupy or manage to be used unlawfully for the purpose of producing or supplying controlled drugs. Possession: Dealing: Class A Ecstasy, LSD, heroin, Up to seven years in Up to seven years in cocaine, crack, magic prison, an unlimited prison, an unlimited mushrooms, amphetamines fine or both. fine or both. (if prepared for injection). Amphetamines, Cannabis, Up to five years in Up to 14 years in Class B Methylphenidate (Ritalin), prison, an unlimited prison or an unlimited Mephedrone, NRG1, fine or both. fine or both. Class C Tranquilisers, some Up to two years in Up to 14 years in painkillers, Gamma prison, an unlimited prison or an unlimited hydroxybutyrate (GHB), fine or both. fine or both. GBL, Ketamine, Class C Substances named in a No offence Up to 14 years in Temporary Class Drug prison or an unlimited Order* fine or both. Temporary Class Drug Order. This is a new power that came into force in November 2011. The temporary control power gives the Home Secretary the authority to place an instant ban on any substance deemed potentially harmful while the Advisory Council on the Misuse of Drugs provides more detailed advice to government. There is no offence if a person is in possession of a substance subject to a temporary class drug order, but dealing in the substance will be treated as if a Class C substance. 33
Drugs Act 2005 Aims of Drugs Act • Increase the effectiveness of the Drug interventions programme by getting more offenders into treatment. • Introduce a new civil order that will run alongside ASBOs for adults to tackle drug related anti-social behaviour. • Enhance police and court powers against drug offenders. • Clarify existing legislation in respect of magic mushrooms. Content of Drugs Act 2005 • Test drug offenders on arrest, rather than on charge. • Require a person with a positive test to undergo an assessment by a drugs worker. • Provide for an -intervention order- to be attached to ASBOs issued to adults whose anti- social behaviour is drug related, requiring them to attend drug counselling. • Allow a court to remand in police custody for up to a further 192 hours those who swallow drugs in secure packages, to increase the likelihood of the evidence being recovered. • Allow a court or jury to draw adverse inference where a person refuses without good cause to consent to an intimate body search, x-ray or ultrasound scan. • Require courts to take account of aggravating factors - such as dealing near a school - when sentencing. • Amend the Anti-Social Behaviour Act 2003 to give police the power to enter premises, such as a crack house, to issue a closure notice. • Made all forms of magic mushroom class A drug. Before this act mushrooms had to be prepared before they became a controlled substance, after act possession of a magic mushroom itself is a class A drug. • Repeal section 38 of the Criminal Justice and Police Act 2001. Medicines Act 1968 This law governs the manufacture and supply of medicine. There are three categories: • Prescription only drugs can be sold by a pharmacist if prescribed by a doctor • Pharmacy medicines may be sold by a pharmacist without prescription • General sales list medicines may be sold without a prescription in any shop Possession of prescription only medicines without a prescription is a serious offence. Drugs such as nitrous oxide, prescription medicines and in some circumstances anabolic steroids are regulated under the Medicines Act. 34
Road Traffic Act 1972 • Makes it an offence to drive while under the influence of drugs and/or drink. • Drugs include illegal and prescribed substances. • Causing death by dangerous driving could lead to a long prison sentence and an unlimited fine. Customs and Excise Management Act 1979 In conjunction with the Misuse of Drugs Act: • Makes it illegal to import or export controlled drugs without authorisation. • A successful conviction leads to the same penalties as under the Misuse of Drugs Act, although the fines can be more substantial, based on the value of the drugs seized. Licensing Act 2003 • Is the main piece of legislation relating to the sale and supply of alcohol. • The act makes it illegal to sell alcohol to anyone under the age of 18 (with some exceptions). Cigarette Lighter Refill (Safety) Regulations 1999 Is an amendment to the Consumer Protection Act 1987. • It makes it a illegal to supply gas cigarette lighter refills to anyone under the age of 18. • Retailers could face a hefty fine or a prison sentence. Intoxicating Substances (Supply) Act 1985 • Makes it an offence for a retailer to sell solvents to anyone under the age of 18, knowing that they are being purchased to be abused. These classes (A, B and C) carry different levels of penalty for possession and dealing. • It doesn't make it illegal to own or buy solvents. Children and Young Persons (Protection from Tobacco) Act 1991 • Along with the Children and Young Persons Act 1933, makes it illegal to sell tobacco products, which includes cigarettes, to people under the age of 16. • It also makes it mandatory to display warning signs. Drug Traffickers Offences Act 1994 • Gives police the power to seize the assets and income of anyone who is found guilty of drugs trafficking, even if that income isn't related to the trafficking of drugs. • It also makes it illegal to manufacture of sell equipment for the preparation or use of controlled drugs. 35
Crime and Disorder Act 1998 • Makes it legal to force offenders who are convicted of crime committed in order to fund their drug habit into getting drug treatment. • It also allows for them to be tested for drug misuse. What happens if you are caught with drugs? The action taken if you are caught with drugs will depend on the circumstances and the drug in question. You will normally be arrested, the drugs will be seized and you may be charged to court or received a formal caution. A record of the incident will be made that may be taken into account when deciding whether to charge or caution you in future incidents. If it is not your first offence, or you have been caught supplying or dealing the drug, you are more likely to be charged. If you are charged with possession and found guilty, you would be fined and/or be given a community sentence. If you are charged with dealing or supplying you may face a prison sentence. There is always a risk that you will be caught and punished for possession of a controlled substance. This may cause you to acquire a criminal record that could affect your employment prospects and ability to travel to certain countries. Beware: if you carry what you believe is a legal high a police officer is still likely to suspect the substance is a controlled drug and you are likely to be arrested. Seizures of “legal highs” have been found to contain controlled substances. If the “legal high” does turn out to contain a controlled substance you will face punishment for that controlled substance. Police power to stop and search Under the ‘Police and Criminal Evidence Act 1984 (PACE) the police have the powers to stop and search and arrest someone if they suspect them of possessing illegal drugs. The police must identify themselves and explain their grounds for suspecting drug possession on the suspect. If the search occurs in public, it should only be a basic inspection of outer clothing. Under the Misuse of Drugs Act, the police have the right to take the suspect to the police station for a more detailed search. Police right to search premises The police can enter and search: • Anywhere to arrest someone. 36
• Your home after you have been arrested. • Anywhere you were immediately before you were arrested. • Anywhere to prevent injury or damage to property. • If they have a warrant stating why they are searching the place and give you a copy. Before searching the police must tell you why they want to and give you a copy of the search warrant. Drugs on holiday • Drug legislation varies in every country and many refuse to grant bail before trial. • If you are caught with drugs abroad you will still get a criminal record in the UK. • There are many countries that take a hard line on drugs with offences that carry extensive prison sentences and some that still operate the death penalty. • You should always pack your own luggage and keep it with you at all times to avoid drugs being planted in your belongings. Travelling with prescribed controlled drugs With effect from 1st January 2007 only persons travelling for 28 days/4 weeks or more and carrying controlled drugs require a personal licence (a list of commonly held controlled drugs can be found at www.drugs.gov.uk). Travellers are advised to follow the guidelines below: Controlled drugs should be: • Carried in original packaging. • Carried in hand luggage. • Carried with a valid personal import/export licence (only if travelling for 1 month or more – see above). • Carried with a letter from the prescribing doctor confirming the carriers name, destination, drug details/amounts. • Checked with the relevant embassy/consulate to enquire of any restrictions in the country to be visited (contact details of embassies etc can be found at: www.drugs.gov.uk) Personal import/export licences will only be issued to travellers carrying controlled drugs abroad for periods exceeding 1 month. If a person is staying outside their resident country for a period exceeding 3 months they are advised to register with a doctor in the country they are visiting for the purpose of receiving further prescriptions. 37
Licences are normally issued with an expiry date of 1 week after the expected return date to the UK. Please note: A personal licence has no legal standing outside the UK and is intended to allow travellers to pass through UK Customs unhindered. Travellers are, therefore, advised to contact the Embassy or Consulate of country of destination to check for regulations or restrictions concerning their particular drug (s) before embarking upon their journey 38
Housing Advice Avon and Bristol Law Centre The Law Centre provides advice for tenants with housing problems including: rent arrears, disrepair, eviction/repossession, homelessness, return of deposit & illegal eviction/harassment Address: 2 Moon Street, Stokes Croft, Bristol, BS2 8QE General Enquiries: 0117 924 8662 Advice Line: 0117 916 7730 (Mon 1pm – 4pm) Fax: 0117 924 8020 mail@ablc.co.uk ablc.org.uk Bristol City Council customer service points Provide help and assistance if you have a query about housing or council services in general and you if wish to speak to someone face to face. They are based at the following places: Bedminster 2-3 Waring House, Redcliffe Hill, Redcliffe, Bristol, BS1 6TB Opening hours: 9am – 5pm Mon,Tue, Thurs 10.30am – 5pm Wed 9am – 4.30pm Fri Fishponds Robinson House, Hockeys Lane, Fishponds, Bristol, BS16 3HL Opening hours: 9am – 5pm Mon,Tue, Thurs 10.30am – 5pm Wed 9am – 4.30pm Fri Hartcliffe Symes House, Peterson Square, Hartcliffe, Bristol, BS13 0BD Opening hours: 9am – 5pm Mon,Tue, Thurs 10.30am – 5pm Wed 9am – 4.30pm Fri Knowle Salcombe House, 147 Salcombe Road, Knowle, Bristol, BS4 1AB Opening hours: 9am – 5pm Mon,Tue, Thurs Cash Desk: 9am – 12, 1 – 4pm Mon, Fri 10.30am – 5pm Wed 9am – 12 noon Tue, Thurs 9am – 4.30pm Fri 1pm – 4pm Wed 39
Lawrence Weston Ridingleaze House, Ridingleaze, Lawrence Weston, Bristol, BS11 0QE Opening hours: 9am – 5pm Mon,Tue, Thurs 10.30am – 5pm Wed 9am – 4.30pm Fri Central Phoenix Court Bond Street South, Bristol BS1 3PH Opening hours: 8.30am – 6pm Mon, Tue, Thurs, Fri 10am – 6pm Wed Southmead Southmead House, 256 Greystoke Avenue, Southmead, Bristol, BS10 6BQ Opening hours: 9am – 5pm Mon,Tue, Thurs 10.30am – 5pm Wed 9am – 4.30pm Fri Website: www.bristol.gov.uk/page/customer-service-points Telephone advice If you would like to talk to someone on the phone the numbers to call are as follows: Council Housing: 0117 922 2200 Housing benefit and Council tax benefit: 0117 922 2300 Home Choice (new applications): 0117 922 2400 CHAS (Bristol) Housing Advice Service Address: PO Box 2219, Bristol BS99 7HH Tel: 0117 9351260 Shelter Address Shelter Bristol advice service, 1st Floor, Kenham House, Wilder Street, Bristol, BS2 8PD Tel: 0344 515 1414 8am – 8pm weekdays, 8am – 5pm weekends Free Housing Advice Line: 0808 800 4444 Email: via website www.shelter.org.uk 40
Temporary Accommodation Caring at Christmas has prepared “The Survival Handbook”, which is designed as a first point of support and information for anyone finding themselves, or are at risk of finding themselves homeless in Bristol. This can been found on their website www.caringatchristmas.org.uk/SurvivalGuide.htm. It should be noted that there is a very high demand for accommodation in Bristol and as a result, vacancies for all projects are very limited. Emergency access accommodation Crisis Centre Ministries Women only night shelter, 8 beds available direct access. Thursdays and Saturdays (with possible extension to 7 nights a week during 2012) Address: 32 Stapleton Rd, Easton Tel: 07990 715691 Dean Crescent Single Homeless women aged 16 – 65 years. WILL NOT ACCEPT: women with very recent history of violence or arson. Access by referral or direct access after 5pm if rooms are available. Address: 11 Dean Crescent, Bedminster, Bristol, BS3 1AG Tel: 0117 9872055 Julian Trust (night shelter) Emergency Nightshelter: Mon – Wed, Fri & Sat from 9.30pm. Over 18 years. No pets. Admission is on a first come, first served basis. All services are free. Evening meals, breakfast and take away sandwiches are available for overnight residents. Rough sleepers can visit for an evening meal. Address: Julian House, Little Bishop St, St Pauls, Bristol, BS2 9JF Tel: 0117 924 4604 (evenings only) Logos House Single homeless men aged 18+ years. Admission is via agency referral or direct access at weekends if rooms are available. Address: Wade Street, St Judes, Bristol, BS2 9EL Tel: 0117 9552821 41
Hostels accessed by referral Jamaica St Hostel 24 Hr, Single homeless people aged 18-65 years. Dogs and other pets allowed. Admission is by referral via Housing support register and Outreach. Address: 1 Jamaica Street, Stokes Croft, BS2 8JR Tel: 0117 9246415 Redwood House Mainly single homeless men but also has an annexe for women. Age 18 – 65 years. . Address: 1 Wade Street, St Judes, Bristol, BS2 9DS Tel: 0117 9071100 The Compass Centre The Compass Centre is Bristol’s homelessness assessment project. Address: 1 Jamaica Street, Kingsdown, Bristol BS2 8JP Tel: 0117 944 0581 Fax: 0117 944 0582. 42
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