Boosting knowledge & trust for a sustainable business - June 30th and July 1st 2022

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Boosting knowledge & trust for a sustainable business - June 30th and July 1st 2022
Boosting knowledge &
   trust for a sustainable
   business

June 30th and July 1st 2022
preconference June 29th 2022

Bocconi University-Milan, Italy
Velodromo Building, piazza Sraffa
Grafton Building, via Roentgen

Programme (updated to June 24th, 2022)
Boosting knowledge & trust for a sustainable business - June 30th and July 1st 2022
WEDNESDAY JUNE 29th, 2022

Pre-conference

Velodromo Building, piazza Sraffa

15.00-18.30
Room N 30     PAPER DEVELOPMENT WORKSHOP
              Chair: Giada Di Stefano, Bocconi University

              Keynote Speakers:

              Elena Dalpiaz, Imperial College
              Challenges and best‐practices for planning, executing and publishing qualitative
              research

              Elisa Operti, Essec Business School
              Challenges and best practices for planning, executing and publishing quantitative
              research

THURSDAY JUNE 30th
Conference-DAY 1

8.30          Registration desk opening at the hall, Grafton Building, Via Roentgen

Preliminary Conference activities
Velodromo Building, piazza Sraffa

9.00-9.40
Room N 30     SINERGIE ITALIAN JOURNAL OF MANAGEMENT - SCIENTIFIC ADVISORY BOARD
              & PERMANENT REVIEWERS MEETING
              Chairs: Marta Ugolini and Alberto Pastore, Editors in Chief, Sinergie Italian Journal of
              Management
              Meeting of the scientific components of Sinergie journal, open to all delegates

9.45-10.30
Room N 31     CONFERENCE SCIENTIFIC COMMITTEE MEETING
              Chairs: Marta Ugolini, Arabella Mocciaro Li Destri, Sandro Castaldo and Lara Penco,
              Conference Chairs and Organizing Committee
              Meeting by invitation

Conference welcome
Grafton Building, via Roentgen

10.30-11.00   Welcome coffee

                                                   2
Boosting knowledge & trust for a sustainable business - June 30th and July 1st 2022
THURSDAY JUNE 30th

Conference - DAY 1

Plenary sessions
Grafton Building, via Roentgen

9.15-10.30      MEET THE EDITOR SESSION

                Chair: Paola Cillo, Bocconi University
                Editors:
                Giada Di Stefano, Associate Editor, Strategic Management Journal
                Alfonso Gambardella, Department Editor, Management Science
                Gaia Rubera, Associate Editor, Journal of the Academy of Marketing Science, International
                Journal of Research in Marketing
                Marco Tortoriello, Associate Editor, Academy of Management Journal
                Gabriele Troilo, Editorial Board, Journal of Product Innovation Management
                Daniele Dalli, Editor in chief, Italian Journal of Marketing
                Alberto Pastore, Co-Editor in chief, Sinergie Italian Journal of Management

11.00-11.30     CONFERENCE OPENING CEREMONY

                Welcome greetings
                Gianmario Verona, Chair and Rector, Bocconi University
                Madeleine Barrows, CEO, British Academy of Management
                Sandro Castaldo, President, Italian Society of Management, SIMA
                Xavier Castaner, President, International Federation of Scholarly Associations of
                Management (IFSAM), TBC
                Chiara Mauri, Secretary-General, Italian Society of Marketing (SIM)
                Michele Pizzo, President, Italian Academy of Business Administration (AIDEA)
                Alessandro Zattoni, President, European Academy of Management (EURAM)

11.30 - 11.45   Introduction to the conference theme
                Salvio Vicari, Bocconi University

11.45-12.30     KEYNOTE SESSION
                Chair: Francesco Perrini, Bocconi University

                Keynote Speaker:
                Herman Aguinis, President, The Academy of Management, George Washington University
                School of Business,
                How to produce and recognize trustworthy research about business sustainability

                Discussants:
                Marco Frey, Sant’Anna School of Advanced Studies, Anne Jacqueminet, Bocconi University

                Q&A, with Antonio Tencati, University of Brescia

12.30-14.00     LUNCH
                The hall, Grafton Building, Roentgen

                                                       3
Boosting knowledge & trust for a sustainable business - June 30th and July 1st 2022
THURSDAY JUNE 30th
Conference-DAY 1

Parallel sessions
Velodromo Building, piazza Sraffa

14.00 - 16.00
Various Rooms Parallel, SIMA Thematic and Special Sessions

15.00-16.00
Room N 30       Presentation of Sinergie Italian Journal of Management Special Issue
                Knowledge and trust in data-rich business environments
                Chairs: Salvio Vicari, Bocconi University, Giuseppe Bertoli, University of Brescia

                Guest Editors:
                Giuseppe Bertoli, Sandro Castaldo, Paola Cillo, Gabriele Troilo, Gianmario Verona

16.00-16.30     Coffee break

Plenary sessions
Grafton Building, Roentgen
16.30 - 17.15   Business panel - Tavola rotonda con le imprese (in lingua italiana)
                Il ruolo della conoscenza e della fiducia per un business sostenibile
                Chair: Lara Penco

                Panelists:
                Adamo Ascari, General Manager, Conad Nord Ovest (TBC) or Ugo Bassi, President
                Roberto Tobia, Secretary-General, Federfarma
                Fabrizio Zerbini, Director, MobUs Lab, SDA Bocconi
                Marina Bassi , Editorial manager, GDO Week

17.15-17.45     Farewell and tribute to Salvio Vicari
                Giuseppe Bertoli, University of Brescia, Luigi Guatri, Bocconi University (in distance).

17.45-18.45     SIMA general assembly – Assemblea dei soci della Società Italiana di Management
                (in lingua italiana)
                Chair: Sandro Castaldo, President, SIMA
                The assembly is open to all SIMA members

19.00           Cocktail and Social event,
                SDA gardens, Via Sarfatti 10

                                                      4
Boosting knowledge & trust for a sustainable business - June 30th and July 1st 2022
FRIDAY JULY 1st
Conference - DAY 2
Parallel sessions
“Velodromo” Building, piazza Sraffa

08.30-9.00       SIMA Thematic group meetings

9.00-11.00       Parallel, SIMA Thematic and Special Sessions

9.00-11.00       Business Cases (in lingua italiana)
                 Chair: Marco Frey, Sant’Anna School of Advanced Studies
                 Sessione in collaborazione con la Società Italiana di Marketing e con Pearson Editore

9.00-10.30       Special session: Strategic management and corporate governance for a
                 sustainable business: time to reassess?
                 Chairs: Elita Schillaci, University of Catania and Olimpia Meglio, University of Naples
                 Federico II

11.00-11.30      Coffee Break

Plenary session
Grafton Building, Roentgen
11.30-12.45      Roundtable
                 Evaluating management research. Contextualizing IFSAM's position statement
                 Chair: Arabella Mocciaro Li Destri, University of Palermo

                 Participants:
                 Katy Mason, Chair, British Academy of Management
                 Elisa Martinelli, Secretary-General, IFSAM
                 Maria Rosaria Napolitano, Coordinator, GEV 13B - VQR 2015-2019
                 Francesco Ciampi, Journal Evaluation Team, AIDEA

12.45 Lunch
The hall, Grafton Building, Roentgen

                                                      5
Boosting knowledge & trust for a sustainable business - June 30th and July 1st 2022
FRIDAY JULY 1st
Conference - DAY 2

Parallel sessions and SIMA life
Velodromo Building, piazza Sraffa

13.30-14.00
Room N 30      SIMA LIFE - COORDINATORS OF THE THEMATIC GROUPS MEETING
               Chair: Stefano Bresciani, thematic groups coordinator
               Meeting by invitation

14.00-16.00
Various Rooms Parallel, SIMA Thematic and Special Sessions

15.15-16.00
Room N 30      SIMA LIFE - LOCAL CORRESPONDENTS MEETING
               Chairs: Tonino Pencarelli, University of Urbino and Elita Schillaci, University of Catania
               Meeting by invitation

16.00-16.30    Coffee Break

Plenary session
Grafton Building, Roentgen

Conference Closing ceremony – SIMA life

16.30-17.00    Conference conclusion, reflections and take outs
               Gianmario Verona, Chair and Rector, Bocconi University
               Sandro Castaldo, President, SIMA

               Award ceremony: Selected and Best Papers Awards, Sinergie Italian Journal of
               Management Best Reviewer Award 2022
               Alberto Pastore, Co-Editor in chief, Sinergie Italian Journal of Management
               Marta Ugolini, Editor in chief, Sinergie Italian Journal of Management
               Lara Penco, Sinergie SIMA Conference Organizing Committee

               Former Chairs greetings
               Claudio Baccarani, former Chair, Convegno annuale di Sinergie
               Gaetano Golinelli, former Chair, Convegno annuale di Sinergie

               SIMA LIFE
               Roberto Vona, SIMA delegate for the Festival of Management
               Giovanni Battista Dagnino, director of the Research methodology School, SIMA and SIM
               Laura Michelini, head of the SIMA programme “Make it a case”

17.00          Announcement of 2023 Conference
               Angeloantonio Russo, LUM
               Savino Santovito, University of Bari

                                                     6
Boosting knowledge & trust for a sustainable business - June 30th and July 1st 2022
Friday 1 JULY 1st

Postconference (for early scholars)
Bocconi Campus

17.00-18.00   Social and discovering activities by SIMA Next Generation team
              Guided tour of Bocconi Art Gallery
              Networking
              Elena Casprini, SIMA Next generation team
              Elona Marku, SIMA Next generation team
              Beatrice Re, SIMA Next generation team

              Early scholars will be able to meet SIMA Next Generation team during the conference
              breaks, at the coffee desk

                                                  7
SINERGIE
SIMA
MANAGEMENT
CONFERENCE
PARALLEL SESSIONS
           Patronage

          Main Partners

            Partners

                8
14.00-16.00
   THURSDAY JUNE 30th

                           SIMA THEMATIC GROUPS

  June 30th        International business
 14.00-16.00
 Room N 31        SESSION CHAIRS: Donata Vianelli, University of Trieste
                                  Giovanna Magnani, University of Pavia                        English & Italian language

FP Patterns of learning, innovation and internationalization in entrepreneurial internationalizers: A replication study
   Birgit Hagen, Davide Guido, Antonella Zucchella, Peter Liesch, Jay Weerawarden

FP Should I buy it or not? Exploring ‘Made in Italy’ food product purchases by foreign consumers in light of the COVID-
   19 emergency. Empirical evidence from the UK
   Annunziata Tarulli, Domenico Morrone, Francesco Manta, Pierluigi Toma

EA Consumer nostalgia in the Commonwealth of Independent States
   Asselya Sekerova, Costanza Nosi, Chiara Bartoli, Niccolò Piccioni,

EA The influence of the local context on the internationalization performance of family firms and non-family firms:
   Evidence from the “Made In Italy”
   Stefano Amato, Daniela Baglieri, Nicola Lattanzi, Alba Marino

EA Asian Consumers' Willingness to Pay for Organic Olive Oil: a Qualitative Comparative Analysis
   Veronica Marozzo, Alessandra Costa, Antonio Crupi

FP Internazionalizzazione e eco-innovazione: analisi del contesto italiano
   Marco Traversi, Mariasole Bannò, Marco Mutinelli

                                                              9
June 30th       Retailing and service management
 14.00-16.00
 Room N32         SESSION CHAIRS: Beatrice Luceri University of Parma                   English and Italian* language
                                  Elisa Martinelli, UNIMORE University

FP Switching from off-line to on-line in pandemic times the role of response efficacy and tangible facilities
   Elisa Martinelli, Francesca De Canio

EA Environmental sustainability and customer experience management. Towards an integrated framework
   Francesco Calza, Annarita Sorrentino, Ilaria Tutore

EA The ageing tsunami in the self-service economy: evidence from Italian retail banking
   Michela Cesarina Mason, Gioele Zamparo, Rubens Pauluzzo

EA Online consumer behaviour towards a “new normal” era
   Federica Caboni, Vincenzo Basile, Lucia Pizzichini

EA Le Smart Retail Technologies nel fashion: quali risorse e nuove competenze?
   Raffaele Silvestri, Pierfelice Rosato, Savino Santovito, Sergio Salomone

FP Enhancing cultural tourism through the development of memorable experiences: the “Food Democracy Museum” as
   a phygital project *
   Rossella Baratta, Angelo Bonfanti, Maria Grazia Cucci, Francesca Simeoni

  June 30th       Strategic communication
 14.00-16.00
 Room N 33        SESSION CHAIRS: Emanuele Invernizzi, IULM University
                                            Alfonso Siano, University of Salerno

EA Corporate heritage communications and transgenerational succession in family business: a theoretical framework
   Federica Sacco, Elisa Conz

EA Fake news as a violation of corporate reputation: The attack strategies in time of Covid-19
   Mirko Olivieri, Elanor Colleoni, Stefania Romenti, Grazia Murtarelli

EA Boosting consumer neuroscience for health communication. A bibliometric study of the antecedents
   Andrea Bazzani Salvatore Pirri, Ornella Bonafede, Federico Starace, Leopoldo Trieste Ugo Faraguna, Giuseppe
   Turchetti

EA Communication strategies in the tourism and hospitality sector during the Covid-19 pandemic: A systematic literature
   review
   Ginevra Testa, Giorgia Profumo

EA The Relationship Between Literacy and Sustainable Finance Investment Behavior in Switzerland: The Mediating
   Role of Trust
   Nadine Strauß, Jonathan Krakow, Marc Chesney

                                                             10
June 30th      Strategic management and corporate governance
 14.00-16.00
 Room N 34        SESSION CHAIRS: Carmela Elita Schillaci, University of Catania
                                  Olimpia Meglio, University of Neaples Federico II

FP The moderating role of culture in the relationship between female entrepreneurship and innovation: a cross-national
   study of happiness as a driver of knowledge creation
   Beatrice Orlando, Carmela Schillaci

EA Gamification as a factor of competitive advantage. A case-study analysis
   Chiara Cannavale, Giuseppe Franzese

EA Aligning to the firm’s strategic objectives. The role of time and identification
   Marco Balzano, Grazia Garlatti Costa, Guido Bortoluzzi

EA Sustainability and Digital Transformation as key drivers in pharma and healthcare M&A deals during covid-19
   pandemic
   Davide Liberato lo Conte, Giuseppe Sancetta, Raffaele D'Amore

  June 30th       Sustainability
 14.00-16.00
 Room N 35        SESSION CHAIRS:          Marco Frey, Sant’Anna School of Advanced Studies
                                           Antonio Tencati, University of Brescia

EA Exploring the links between CRM and Sustainability: a systematic bibliometric analysis
   Chiara Ottolenghi, Antonella Cammarota, Andrea Sabatini, Alessandro Cinti

EA Environmental SDGs and innovation: a goal setting theory perspective at company level
   Domenico Mecca, Duccio Tosi, Giovanni Tolin

EA Accountability perspective and Sustainable Tourism Development in UNESCO Sites’: The mediating role of
   Information Technology
   Diletta Vianello, Zuzana Kvitkova, Riccardo Rialti, Cristiano Ciappei

EA How Value Proposition Template matches sustainability: A bibliometric analysis
   Gennaro Iasevoli, Chiara Ottolenghi

EA The business model transition toward sustainability. A case of an Italian firm operating in the energy industry
   Nunzia Capobianco, Vincenzo Basile

EA Tourism and the new sustainable mobility: are charging station sources of sustainable competitive advantage?
   Mauro Sciarelli, Mario Tani, Lorenzo Turriziani, Anna Prisco, Valerio Muto

                                                              11
SIMA THEMATIC GROUP
                             WITH SPECIAL TRACK

   June 30th     Special track in collaboration with Cinet
 14.00-16.00     Innovation & Technology Management
 Room N 36       SESSION CHAIRS:        Anna Codini, University of Brescia,
                                        Maria Colurcio, University Magna Graecia of Catanzaro

FP Academic Engagement and the External Patenting of University Inventions
   Marco Corsino, Salvatore Torrisi

EA Digital transformation and Open Innovation: Italian SMEs’ collaboration strategies
   Antonio CrupiTindara Abbate, Fabrizio Cesaroni, Nicola Del Sarto, Veronica Marozzo

FP The role of university linkages in the performance of Innovation Ecosystems’ actors: the case of Italy
   Michele Modina, Francesco Capalbo, Marco Sorrentino, Gabriele Ianiro, Muhammad Fayaz Khan

EA Multi-sided Platform Adoption: Evidence from Manufacturing Companies
   Anna Marrucci, Giacomo Marzi, Donata Vianelli, Cristiano Ciappei

EA External Changes and R&I Inter-Organizational Network Dynamics: The Case of EU R&I Policy Change
   Gabriella Levanti, Jelena Mazaj, Arabella Mocciaro Li Destri, Michele Tumminello

EA Investigating how systemic and heuristic factors affect consumers’ acceptance towards the use of social robots
   during Covid-19. Evidence from the hospitality industry.
   Valentina Della Corte, Fabiana Sepe, Anna Prisco, Giovanna Del Gaudio, Enrico Di Taranto

                                                           12
14.00-16.00
  THURSDAY JUNE 30th

                        Conference Tracks:
        Boosting knowledge & trust for a sustainable business

  June 30th         AI, big data and analytics. Impacts on management practice and scholarship
 14.00-16.00
 Room N 37          SESSION CHAIR: Annalisa Tunisini, Cattolica University of Milan              English & Italian language

EA Artificial Intelligence and Human Resource Development: A Literature Review and Research Agenda
   Nicola Cucari, Francesco Laviola, Harry Novic
FP United we stand, divided we fall A co-authorship analysis of management scholars in Italy
   Francesco Capone, Luciana Lazzeretti

EA Business Intelligence findings for evaluating Science Parks performances
   Valentina Mallamaci, Massimiliano Ferrara

EA To Act or Not to Act: The impact of Artificial Intelligence on Perceived Uncertainty and Entrepreneurial Behavior
   Federico Caricasulo, Ciro Troise

EA Le leve strategiche del big data procurement: la prospettiva dei providers di big data analytics.
   Simone Vona, Daniela Di Berardino

EA Il ruolo dei Predictive Analytics nel Lancio di Nuovi Prodotti: Alcune riflessioni critiche
   Marcello Mariani, Satish Nambisan

June 30th       Capabilites for digital transformation and value creation
 14.00-16.00
Room N 38       SESSION CHAIR: Laura Michelini, Lumsa, Rome                                         English & Italian language

FP Organizing for resilience: an empirical analysis in context of SMEs
   Ludovica Moi, Yanina Rashkova, Andrea Battolu, Francesca Cabiddu

FP Towards Typological Theory of Digital Nudging in Management Science
   Marcin Lukasz Bartosiak

EA Digital Transformation and Low-Code Development Platforms. New perspectives about technology adoption
   Giorgia Masili, Daniele Binci, Corrado Cerruti

EA Connecting Knowledge Brokers for SMEs Digital Transformation: a configurational study
   Dominique Lepore, Alessandra Costa, Antonio Crupi, Luca Marinelli

EA Energy to change: Agility and transformation in Plenitude Eni Gas e Luce
   Stefano Denicolai, Birgit Hagen, Costanza Baldrighi
EA The Dynamic Capabilities of Emergent Firms: A Case Study of VinGroup
   Angelo A. Camillo, Janejira Sutanonpaiboon, Aidong Hu, Kyuho Lee

EA Il ruolo delle risorse nei processi di diversificazione delle imprese familiari
        Giorgia Maria D'Allura, Gabriella Levanti, Pasquale Massimo Picone
                                                              13
June 30th     From business ethics to stakeholder management
 14.00-16.00
   Room N 39     SESSION CHAIR: Angeloantonio Russo, LUM

EA Humanism in Leadership, Business, and Society: Olivetti’s exemplary case
   Stefania Camoletto, Maria Della Lucia, Erica Santini

FP A management profile for ethical choices - A model to test an «organizational system» based on the Legislative
   Decree No 231/2001
   Ernesto D'Avanzo, Francesca Consorte, Elio Borgonovi

FP To be ethical let's think Bayesian. A case study from management
   Ernesto D'Avanzo, Giovanni Pilato, Elio Borgonovi

EA On the gap between CSR Talk and CSR Walk: Linguistic-based evidences of a formative and iterative process
   Gianluca Gionfriddo, Daniele Licari, Francesco Testa, Andrea Piccaluga

FP The impact of stakeholder orientation on innovation: An empirical investigation on firm patenting activity
   Stefano Romito, Clodia Vurro, Mario Benassi

EA Public support and firm performance: A review and research agenda
   Rubina Romanello, Josanco Floreani, Stefano Miani

   June 30th     Sharing and circular economy
 14.00-16.00
 Room AS 01      SESSION CHAIR: Giovanni Battista Dagnino, LUMSA, Palermo

EA Can Artificial Intelligence support the creation of a circular business model? A systematic literature review
   Ilaria Tutore, Adele Parmentola

EA Redistribution of food surpluses through an innovative food sharing business model: the Case of Regusto Blockchain
   platform
   Ludovica Principato, Luca Secondi, Marco Formentini, Camilla Comis, Caterina Trevisam, Carlo Alberto Pratesi

FP Value co-creation processes in circular entrepreneurship: a quantitative study on European firms
   Beatrice Re, Giovanna Magnani

EA The Evolution of Circular Economy in Management: A Bibliometric Analysis
   Chiara Palagonia

EA Food recovery ecosystem: a systematic literature review
   Alberto Morgante, Laura Michelini

                                                            14
SPECIAL SESSION
                      Presentation of the Special Issue
                          Sinergie Italian Journal
                              of Management

   June 30th     Knowledge and trust in data-rich business environments
 15.00-16.00
   Room N 30     SESSION CHAIRS:        Salvio Vicari, Bocconi University
                                        Giuseppe Bertoli, University of Brescia

Knowledge search and learning in sustainability practices
Nilanjana Dutt

The interplay among privacy failure, recovery and crisis communication management: an integrative review and research
agenda
Francesca Negri, Marco Ieva

From data to data: an overview toward qualitative data research reproducibility
Federica Izzo, Alessandra Storlazzi

The drivers of the intention to cruise during the Covid-19 pandemic: the role of the willingness to share personal
information
Giorgia Profumo, Lara Penco

Data-driven use of cross-border e-commerce platforms and export performance: The mediating role of foreign market
knowledge acquisition
Fabio Cassia, Francesca Magno

                                                            15
9.00-11.00
    FRIDAY JULY 1st

                   SIMA Thematic group meetings
8.30-9.00

   Entrepreneurship – Room N 32
   Innovation and technology management – Room AS03
   International business – Room N 33
   Marketing – Room N 39
   Operations & Supply chain – Room AS 01
   Retailing & Service management – Room N 36
   Small and family business – Room N 35
   Strategic communication – Room N 37
   Strategic management and corporate governance – Room N 31
   Sustainability – Room N 34
   Tourism and culture management – Room AS 02

                     Business Cases (in lingua italiana)
  July 1st
9.00-11.00
Room N 30
                     SESSION CHAIR: Marco Frey, Sant’Anna School of Advanced Studies
                     In collaborazione con Società Italiana di Marketing e Pearson

Program under construction

                                                      16
9.00-11.00
    FRIDAY JULY 1st

                        Conference Tracks:
        Boosting knowledge & trust for a sustainable business

   July 1st      Business model innovation
 9.00-11.00
Room N 32        SESSION CHAIR: Gennaro Iasevoli, Lumsa, Roma

EA When collaborative consumption comes into action: exploring the motivations for fashion renting
   Elisabetta Savelli, Marco Cioppi,·Ilaria Curina, Barbara Francioni

EA Openness’ Role in Innovation Processes of Circular Business Models: A Systematic Literature Review
   Francesco Antonio Perotti, Amandeep Dhir, Alberto Ferraris

EA Reward-based Crowdfunding: Where are we at?
   Francesca Capo, Lorena D'Agostino, Salvatore Torrisi

EA Innovation from frailty: creating value from purpose-based innovation
   Valentina Cucino, Daniel Adrian Lungu, Sabina De Rosis, Andrea Piccaluga

EA Technology and innovation adoption in healthcare and management literature: a shared or different vision?
   Francesca De Domenico, Maria Cristina Cinici, Alba Marino, Daniela Baglieri

   July 1st      Corporate finance, firm growth, intangibles, ESG and resilience
 9.00-11.00
 Room N 33       SESSION CHAIR: Mara Bergamaschi, University of Bergamo

FP Substance and symbol in ESG-linked executive compensation: evidence from Italian listed companies
   Nicola Cucari, Eugenio D'Angelo, Domenico Sardanelli, Francesco Surace, Simone Di Silvestre

FP From Myopic to Focused Engagement: An explorative perspective of Italian pension funds
   Salvatore Esposito De Falco, Nicola Cucari, Sergio Carbonara, Domenico Sardanelli

EA Ecosystem logic: from the localization model to the motivated-based one
   Gianpaolo Basile,Salvatore Esposito De Falco, Francesco Mirone, Rosario Bianco

EA Gender diversity and corporate social engagement: Does critical mass matter?
   Francesco Gangi, Lucia Michela Daniele, Nicola Varrone, Maria Coscia

                                                          17
July 1st     Grand challenges for society and for business
 9.00-11.00
 Room N 34      SESSION CHAIR: Umberto Martini, University of Trento

FP Sustainability as effective measure to eradicate modern slavery: the moderating role of cultural variables
   Angeloantonio Russo, Rosamartina Schena

FP Bridging the research-practice gap on safety climate: an engaged scholarship approach to developing and validating
   a multidimensional and multilevel safety climate measurement tool
   Niccolò Maria Todaro, Francesco Testa, Francesco Rizzi, Marco Frey

FP Mindfulness in organizations: developing the organizational capability for social justice
   Yanina Rashkova, Ludovica Moi, Francesca Cabiddu

EA The business of smuggling migrants: the central mediterranean route and the monetary stimulus from the sea Patrol
   Paolo Di Betta, Carlo Amenta, Calogero Gery Ferrara

FP Exploring the decision-making processes and strategic implementation of actions for managing paradoxical tensions
   in sustainability field: A Systematic Literature Review
   Alice Alosi, Eleonora Annunziata, Francesco Rizzi, Marco Frey

   July 1st      Innovation strategies, knowledge management and intellectual property
 9.00-11.00
   Room N 35     SESSION CHAIR: Charles Hofacker, Florida State University

FP Universities and the generation of impact: the role of university foundations in knowledge transfer
   Giovanni Tolin, Paola Giuri, Andrea Piccaluga

FP Redefining knowledge co-creation in Covid era: the role of artificial intelligence in smart education
   Francesco Polese, Antonio Botti, Mara Grimaldi, Orlando Troisi

EA An exploratory analysis of the factors related to biotech patent oppositions at the European Patent Office
   Lorena Maria D’Agostino, Lorenzo Tiraboschi, Salvatore Torrisi

EA Boosting Knowledge Through Collaborations Within the Industry 4.0 Paradigm
   Mauro Capestro, Marco Bettiol, Eleonora Di Maria, Roberto Grandinetti

                                                            18
July 1st      Markets reconfiguration and consumer insights
 9.00-11.00
 Room N 36      SESSION CHAIR: Qiaoni Shi, University Bocconi

EA The Reconfiguration of the indirect marketing channel: The SMEs’ perspective
   Chiara Cantù, Elisa Martina Martinelli, Annalisa Tunisini

EA The interface of ethics and authenticity via second-hand luxury platforms: insights into the dual buyer-seller role
   Monica Faraoni, Silvia Ranfagni

EA Save the planet, but do not leave people behind : an interdisciplinary data-driven approach to Social Sustainable
   Operations and HR Management
   Christian Di Prima, Alberto Ferraris

FP COVID and “Buy Local” Campaigns: Insights from Reactance Theory
   Michela Matarazzo, Adamantios Diamantopoulos, Andreas Raff

EA Cruising intention during the COVID-19 pandemic: the role of vaccines
   Sandro Castaldo, Giorgia Profumo, Lara Penco

EA Consumer Insights to Recover from Covid: Obstacles of Young Adults’ Cultural Experiences
   Michela Addis

  July 1st       Strategies of platforms, ecosystems, networks and alliances
 9.00-11.00
 Room N 37       SESSION CHAIR: Clelia Mazzoni, University of Campania Vanvitelli

FP The impact of supplier domain on non-financial performance: a mediated role of digital reputation
   Rosamartina Schena, Angeloantonio Russo, Laura Costanzo

FP Multi-sided platforms in digital health
   Elona Marku, Maryia Zaitsava, Maria Chiara Di Guardo

EA Thematic Niche-Tourism Ecosystems: Orchestrators and Orchestration Mechanisms in Olive-Oil Tourism
   Angelo Presenza, Maria Della Lucia

EA Are Digital Platforms a Bridge Between Developed and Emerging Markets? Evidence from Multiple Case Studies
   Riccardo Rialti, Anna Marrucci, Raffaele Donvito, Faheem Syed Uddin

EA Digital platform ecosystem creation: a case study
   Sonia Caterina Giaccone, Arisa Shollo, Elisa Bonacini

EA Digital platform ecosystems: A multi-layer analysis of their emergence in rural areas
   Giovanna Terrizzi, Alba Marino, Maria Cristina Cinici, Daniela Baglieri

                                                            19
July 1st        Territorial development, attractiveness and competitivity at the market level
 9.00-11.00
 Room N 38        SESSION CHAIR: Savino Santovito, University of Bari                        English & Italian language

EA The more, the better.Retail competition, electricity prices, and switching rates in the European Union
   Carlo Amenta, Martina Aronica, Carlo Stagnaro

FP The more, the better: towards a holistic assessment of city brand personality and image
   Maria Fedele, Vincenzo Formisano, Aysan Bashirpour Bonab, Ihor Rudko

FP Regional industrial symbiosis profiles and barriers to their adoption
   Chiara De Bernardi, Filippo Corsini, Marco Frey

EA Il ruolo del contesto locale nelle innovazioni sociali: un’analisi su trust e support
   Raffaele Cecere, Paolo Bernardi, Michele Terraferma

                                                              20
SIMA THEMATIC GROUPS

   July 1st       Marketing
 9.00-11.00
   Room N 39      SESSION CHAIR: Chiara Giachino, University of Torino                         English & Italian language

EA Consumers’ willingness to pay for olive oil with sustainability characteristics: A review
   Veronica Marozzo, Antonio Crupi, Augusto D'Amico

EA Countervailing Effects in Hybrid Consumption
   Simona Del Core, Fabiola Sfodera

FP Virtual Try On technologies and consumer acceptance: comparing Generation X and Generation Z
   Martina Fenoglio, Augusto Bargoni, Chiara Giachino, Bernardo Bertoldi

FP Nutritional claims and framing effect: how does the way of communication impact on the product perception?
   Cristina Zerbini, Donata Tania Vergura, Beatrice Luceri, Guido Cristini

EA Consumer resource-based view theory in the interaction between Sport Videogame Consumption and Sport Media
   Consumption
   Luca Matteo Zagni, Gabriele Baima, Rebecca Pera

EA Il ruolo dell’innovazione nelle divise sportive nell’identificazione con il proprio team e nel consumo di prodotti di
   merchandising
   Marco Francesco Mazzù, Alberto Andria

   July 1st     Operations and Supply Chain management
  9.00-11.00
 Room AS 01     SESSION CHAIRS:          Francesco Rizzi, University of Perugia
                                         Paola Signori, University of Verona

EA The transition towards Industry 5.0 in the manufacturing sector: Seeking a new model
   Andrea Chiarini, Nicola Cobelli

EA To Trust or not to Trust? Hybrid Short Food Supply Chains
   Costanza Dasmi, Antea Gambicorti, Anna Marrucci, Olga Nechaeva

EA A bibliometric analysis of Industry 4.0 base technology and business models
   Giulio Ferrigno, Nicola Del Sarto, Andrea Piccaluga, Alessandro Baroncelli

EA Industry 4.0 and the international competitiveness of SMEs
   Rubina Romanello, Valerio Veglio, Maria Chiarvesio, Raffaella Tabacco

EA Additive Manufacturing for the Sustainable Management of Global Value Chains
   Francesca Sanguineti, Giovanna Magnani, Antonella Zucchella

EA A systematic literature review on resilience of Global Value Chains: state-of-the-art and research agenda
   Federica Sacco, Giovanna Magnani

EA On the relationship between Industry 4.0 and Lean Management adoption: evidence from Italy
   Valeria Belvedere, Alberto Grando, Andrea Chiarini
                                                             21
July 1st      Tourism and culture management
 9.00-11.00
 Room AS 02      SESSION CHAIRS: Maria Della Lucia, University of Trento
                                 Tonino Pencarelli, University of Urbino                     English & Italian language

FP Supporting the role of tourism for boosting circular transition: the experience of a measurement framework based on
   a participatory approach
   Natalia Marzia Gusmerotti, Serena Carlesi, Tiziana Iannuzzi, Francesco Testa

EA Italian agritourism as a traditional innovative answer to COVID-19 pandemic
   Alessia Anzivino, Roberta Sebastiani, Marta Galli

EA The role of religious accommodations business model during Covid-19
   Silvia Baiocco, Paola M.A. Paniccia

EA Connecting ICTs to sustainability in hospitality marketing operations: perspectives from Italy
   Fabiola Sfodera, Lorenza Gerardi, Cecilia Grieco,

EA Tourism and arts: an empirical test of causality
   Clementina Bruno, Fabrizio Erbetta, Giovanni Fraquelli

EA Technology-driven cultural tourism experience: A pilot study on FoodWalk app
   Rossella Baratta, Rada Gutuleac, Giovanna Bagnato, Marta Ugolini

EA Approccio partecipativo e processo di certificazione di una destinazione turistica community. Il caso “San Vigilio
   Dolomites”
   Federica Buffa, Diego De Santis, Paola Masotti, Umberto Martini

EA Turismo, attrattività e mobilità sostenibile: l’effetto moderatore degli aeroporti nella relazione tra la mobilità
   intelligente ed i flussi turistici nelle città
   Filippo Marchesani, Francesca Masciarelli, Andrea Bikfalvi

                                                            22
SPECIAL SESSION

   July 1st        Strategic management and corporate governance for a sustainable business:
 9.00-10.30        time to reassess?
 Room N 31         SESSION CHAIRS: Elita Schillaci, University of Catania
                                   Olimpia Meglio, University of Napoli, Federico II

Introduction. Strategic management and corporate governance matters to the Italian community!,
Elita Schillaci and Olimpia Meglio

The governance of innovation. The missing link for sustainability in strategy and governance studies,
Gianmario Verona, Bocconi University

Strategic management: interplay among managerial practice, academic research, and teaching,
Alberto Pastore, Sapienza University of Rome

The new frontiers of research methods in strategic management,
Guido Bortoluzzi, University of Trieste

At the intersection between strategic management and corporate governance,
Massimo Picone, University of Palermo

Concluding remarks, Elita Schillaci, Olimpia Meglio,

Voices from the strategic management and corporate governance thematic group

   July 1st     Strategic management and corporate governance II
  10.30 - 11
 Room N 31      SESSION CHAIRS:       Elita Schillaci, University of Catania
                                      Olimpia Meglio, University of Napoli, Federico II

EA An investigation on leadership and decision quality
   Matteo Cristofaro, Christopher P. Neck, Pier Luigi Giardino, Christopher B. Neck

                                                            23
SIMA THEMATIC GROUP
                              WITH SPECIAL TRACK

   July 1st       Special Track in collaboration with Cinet
  9.00-11.00      Innovation and technology management II
 Room AS 03       SESSION CHAIRS: Anna Codini, University of Brescia,
                                  Luca Gastaldi, Politecnico di Milano School of Management

EA How can we measure design? Preliminary insights from Piedmont
   Cristina Caterina Amitrano, Giovanna Segre

EA The impact of digitalization on design driven innovation process: some insights
   Emanuela Conti, Birgit Helene Jevnaker

EA From “Community as Concrete Utopia” to “Harmonic Innovation”: A Historical Approach to Entrepreneurial
   Maria Rosita Cagnina, Francesco Crisci

EA Mapping technology in silver economy field: A bibliometric analysis in business and management literature
   Nicola Varrone, Angela Caridà, Ambra Altimari, Monia Melia

EA Cultural institutions and digitalization: when the Third Sector bets on digital
   Giulia Bulckaen

                                                             24
14.00-16.00
   FRIDAY July 1st

                             SIMA THEMATIC GROUPS

   July 1st        Entrepreneurship
 14.00-16.00
 Room N 31         SESSION CHAIR: Roberto Parente, University of Salerno

FP Founder-Involvement in R&D and SMEs Performance
   Gianluca Vagnani, Luca Proietti
FP Does Trust Encourage Social Entrepreneurship?
   Giuseppe Bongiorno, Mariacarmela Passarelli, Francesca Filice, Valentina Cucino, Alfio Cariola

EA The Foundation of Italian Startups Growth: Preliminary Evidence
   Stefano Franco, Viviana D'Angelo, Antonio Messeni Petruzzelli, Enzo Peruffo

EA Corporate social entrepreneurship and Open Innovation: evidences from ENI case
   Rosangela Feola, Massimiliano Vesci, Ricky Celenta, Roberto Parente, Chiara Crudele

EA When resilience relies on an heterogeneity of entrepreneurial decision-making profiles: Innovative Start-ups in Emilia
   Romagna.
   Andrea Caputo, Erica Santini, Christina Theodoraki
EA How corporate heritage supports humane entrepreneurial orientation. A multiple case-study analysis of long-lived
   companies
   Angelo Riviezzo, Antonella Garofano, Maria Rosaria Napolitano

   July 1st      Sustainability: La sostenibilità nei percorsi competitivi delle imprese
 14.00-16.00
 Room N 32       SESSION CHAIR: Marco Frey, Sant’Anna School of Advanced Studies

EA Analisi delle policy attuate per affrontare il problema dell’inquinamento atmosferico nelle aree urbane
   Ilenia Ceglia, Massimo Battaglia, Nora Annesi

EA L’impatto dell’economia circolare sulla performance economica: una prospettiva basata sull’autodeterminazione
   Viviana D'Angelo, Francesco Cappa, Enzo Peruffo

EA Sostenibilità nelle global supply chains: uno schema di analisi della letteratura
   Cristina Leone, Arabella Mocciaro Li Destri, Pasquale Massimo Picone

EA La sostenibilità nei porti turistici del Mediterraneo: il ruolo delle certificazioni
   Riccardo Spinelli, Clara Benevolo, Andrea Ambesi
EA Le strategie di sostenibilità delle PMI del made in Italy per incrementare la fiducia degli stakeholder
   Gaetano Macario, Raffaele Campo, Savino Santovito, Pierfelice Rosato

The Good Business Academy. Presentazione del percorso executive
Federico Brunetti, Claudio Avella

                                                                25
July 1st                                                                 Small and family business
 14.00-16.00
 Room N 33       SESSION CHAIR: Cristina Bettinelli, University of Bergamo          English & Italian language

FP The Origin of Conflict in Family Firms and Conflict Management Mechanisms
   Marco Mismetti, Cristina Bettinelli, Alfredo De Massis

FP Women ceos and internationalization of family-controlled firms: the moderating role of ownership and governance
   openess
   Alfredo D'Angelo, Fabio Quarato, Domenico Rocco Cambrea

FP Conceptual and methodological issues in family firms conflict literature
   Marco Mismetti, Cristina Bettinelli, Barbara Del Bosco, Alfredo De Massis

EA Professionalization in family firm SMEs: board of directors and internationalization
   Claudia Pongelli, Antonio Majocchi, Jonathan Bauweraerts, Matteo Caroli, Salvatore Sciascia, Alain Verbeke

EA Family firms innovation and the effect of ownership concentration
   Mario Ossorio

EA Strategia coopetitiva per lo sviluppo delle PMI: una proposta interpretativa
   Anna Mina, Giovanni Battista Dagnino

                                    SPECIAL SESSION
   July 1st     Gender differences in technology based entrepreneurship
 14.00-16.00    SESSION CHAIRS:       Maria Colurcio, University Magna Graecia of Catanzaro
 Room N 34                            Nicoletta Buratti, University of Genova
                                      Tommaso Pucci, University of Siena           English & Italian language

FP Founding Teams Diversity, Female Participation, and New Venture Emergence
   Zinaida Sianova, Paola Giuri, Francesco Barbini, Marco Corsino
FP Fintech and gender gap: an explorative study
   Janaina Macke, Nicola Varrone, Maria Colurcio
EA Women’s entrepreneurship in the low-tech and high-tech innovative startups
   Veronica Marozzo, Tindara Abbate, Elvira Tiziana La Rocca, Augusto D'Amico
EA New “lenses” for exploitation and exploration strategies: a physiological approach
   Maria Carmela Passarelli, Valentina Cucino, Giuseppe Bongiorno, Sebastiano Massaro, Alfio Cariola
EA Gender differences and tech-based entrepreneurship: a literature review and research agenda
   Nicoletta Buratti, Elena Casprini, Maria Colurcio, Tommaso Pucci
EA Women entrepreneurship as a boost for diversity management in Italian companies
   Fabio Greco, Francesco Carignani, Irene Di Bernardo, Francesco Bifulco

EA Gender differences, e politiche di gestione sostenibili: una nuova sfida per le organizzazioni.
   Marcello Martinez, Caterina Galdiero, Cecilia Maltempo

                                                            26
14.00-16.00
     FRIDAY JUNE 11th

                        Conference Tracks:
        Boosting knowledge & trust for a sustainable business

   July 1st       Developing trust in business and in branding
 14.00-16.00
 Room N 35        SESSION CHAIR: Alberto Pastore, Sapienza University of Rome                   English & Italian language

FP Disclosing green brand identity. A content analysis of the website’s sustainability section of luxury hotels in Italy
   Giada Mainolfi, Mario D'Arco, Vittoria Marino, Riccardo Resciniti

EA The role of family vs nonfamily CEOs and firm generation on external audiences’ perception of family firms brands
   Carlotta Benedetti, Paola Rovelli

EA The role of trust in business modelling of Italian benefit corporation: the case of Damiano SpA
   Rosaria Ferlito

EA Direct-To-Consumer Brands and Strategies: A systematic literature review
   Alberto Mattiacci, Andrea Giambarrresi, Angelo Baccelloni

EA Come supportare i manager nella comprensione del loss of brand control?
   Alfonso Siano, Agostino Vollero, Alessandra Bertolini

   July 1st     Making intangible resources and dynamic capabilities actionable
 14.00-16.00
 Room N 36      SESSION CHAIRS: Francesca Cabiddu, University of Cagliari

FP Firm performance and contribution of female training
   Oksana Tokarchuk, Roberto Gabriele

EA Second-level educational offers to face disruptive technological changes in the motor vehicle industry: the case of
   MUNER
   Giulia Tagliazucchi, Gianluca Marchi
EA ICTs as tools for companies to overcome the pandemic
   Sofia Mauro, Anna D'Auria, Alessandra De Chiara

EA How paradox perspective on sustainability prompts corporate resilience to recover from the pandemic outbreak
   Vinicio Di Iorio, Francesco Testa, Daniel Korschun, Guia Bianchi

EA How does a digital monitoring system impact on healthcare performance? The case of ROC
   Francesco Schiavone, Giorgia Rivieccio, Daniele Leone, Anna Bastone, Riccardo Muto, Francesco Savarese, Maria
   Grimaldi, Egidio Celentano, Anna Crispo, Davide D’Errico, Elisabetta Coppola, Flavia Nocerino, Sandro Pignata,
   Attilio Bianchi
                                                             27
July 1st      Management e consumo responsabile
 14.00-16.00
 Room N 37       SESSION CHAIR: Claudio Baccarani, University of Verona

EA Il contributo degli stakeholder nella definizione di innovazioni sostenibili: il caso di una utility italiana
   Nora Annesi, Massimo Battaglia, Lorenza Sganzetta
EA Principi Benefit: l’esempio Yves Rocher
   Giulia Nevi, Luigi Monsurrò, Luca Dezi, Federico Maria Gamma
EA L’impatto sui consumatori della presenza di olio di palma nella cioccolata spalmabile
   Savino Santovito, Silvia Gravili, Raffaele Campo, Pierfelice Rosato
EA L’impatto dei rating ESG sul rischio finanziario d’impresa: evidenze empiriche dallo S&P 500
   Antonio Renzi, Giovanni Catello Landi, Francesca Iandolo, Hafiz Mustansar Javaid

   July 1st      Relational context, networks and the role of trust
 14.00-16.00
 Room N 38       SESSION CHAIRS: Maria Chiarvesio, University of Udine

EA Grand challenges call for Grand Network of Universities: a National PhD program in sustainable development and
   climate change.
   Marcello Arosio, Chiara De Bernardi, Mario Martina

EA Travel Bloggers and Multi-Actor Engagement: Networking Dynamics in the Actors-Travel Bloggers Relationship
   Letizia Lo Presti, Giulio Maggiore

EA Investigating idea generation in sustainable new ventures: the role of relational contexts in the fashion industry
   Giulia Monteverde,Andrea Runfola

EA Personalized medicine: a win-win option for both society and pharmaceutical companies
   Carolina Bruzzi, Sara Schenone, Federica Mina, Gabriella Paoli, Lara Penco, Emilio Di Maria

   July 1st      Responsible management and consumption
 14.00-16.00
 Room N 39       SESSION CHAIR: Antigoni Papadimitriou, Miami University, Oxford Ohio, USA

EA Enhancing Fair Trade customer engagement: the role of social media advertising
   Rossella Baratta, Francesca Simeoni

EA The impact of socially relevant content and aroused emotions in social media consumer engagement behaviour
   Jacopo Ballerini, Gabriele Santoro

EA Employees’ perceived Corporate Social Responsibility in the retail sector
   Sandro Castaldo, Andrea Ciacci, Lara Penco

EA Fight the Self and save the Planet: When feeling guilty and paying the bill isn’t that easy
   Fabrizio Zerbini, Laura Colm, Costanza Morbidelli

EA Climate Change threats, needs frustration, and consumer responses: An exploratory study
   Maria Carmen Di Poce, Camilla Barbarossa, Alberto Pastore
                                                                28
July 1st     Traiettorie negli studi di management in Italia
 14.00-16.00
 Room AS 01     SESSION CHAIR: Alfonso Siano, University of Salerno

FP Dual leadership in “rosa”: una verifica empirica in Europa
   Maurizio La Rocca, Elvira Tiziana La Rocca, Francesco Fasano, Alfio Cariola

FP Politiche di reshoring e attrazione degli investimenti: evidenze empiriche dal contesto Italiano all’epoca del
   coronavirus
   Roberto Vona, Silvia Cosimato, Nadia Di Paola, Francesca Loia

EA In che modo le organizzazioni possono sfruttare il valore dei big data? Una review sistematica della letteratura
   Chiara Acciarini, Francesco Cappa, Paolo Boccardelli, Raffaele Oriani

EA Governance e Purpose: le caratteristiche del CdA impattano sull’adozione di un purpose sociale?
   Francesca Collevecchio, Gianluca Gionfriddo

EA L’interdipendenza tra creazione e appropriazione di valore nelle alleanze strategiche: un quadro dinamico e linee
   future di ricerca
   Giulio Ferrigno, Xavier Martin, Giovanni Battista Dagnino

EA Smart business models: an agrifood system perspective towards a sustainable competitiveness of SMEs
   Attilio Bruni, Costanza Nosi

                                                           29
ONLINE

   July 30      Patterns of innovation I
 14.00-16.00
   online       SESSION COORDINATOR: Angelo Riviezzo, University of Sannio

FP Tele-neurorehabilitation: new communication tools between doctor and patient. Investigation from the doctor's point
   of view
   Filomena Izzo, Stefania Mele

EA Detecting the non-contextual drivers of innovation: conceptual model and tool of investigation
   Rossella Canestrino, Elias Carayannis, Pier Paolo Magliocca

EA Value co-creation in innovation-driven M&As: a framework on post-merger integration
   Michela Piccarozzi, Irene Fulco, Barbara Aquilani

FP Alternative platform-based market-entry models and strategies: a smart construction case study
   Inka Lappalainen, Susanna Aromaa, Katri Valkokari

EA Communicating Organizational Image-Identity Congruence through a Performance Management System
   Caren Rodrigues, Anup Krishnamurthy

FP Business-related human rights abuses: a study of chinese and indian corporations
   Federica Nieri, Elisa Giuliani, Andrea Vezzulli

   July 1st     Patterns of innovation II
  9.00-11.00    SESSION COORDINATOR: Domenico Morrone, LUM                                      English & Italian language
    online

FP Women and international strategy: preliminary results
   Mariasole Bannò, Giorgia Maria D'Allura, Emilia Filippi

EA Sustainability Practices and Firm Value: Evidence from a European Industrial Panel
   Sebastian Pusceddu, Corrado Gatti

FP Assessing Policy Impact On Organizational Inventions: The Case Of The Stockholm Convention
   Gianluca Biggi

FP Artificial intelligence and big data in family firms: facing the preservation of socio emotional wealth
   Mariasole Bannò, Giorgia Maria D'Allura, Emilia Filippi, Sandro Trento

EA Il paradosso dell’organizational ambidexterity nelle servitizing firm: qual è il ruolo del narcisismo dell’imprenditore e
   dell’orientamento imprenditoriale?
   Simona Leonelli, Lea Iaia, Francesca Masciarelli

                                                             30
July 1st      Patterns of innovation III
   14.00-16.00   SESSION COORDINATOR: Guido Bortoluzzi, University of Trieste               English & Italian language
   online

EA New technologies and marketing approaches in the healthcare context some preliminary results on a bibliometric-
   based literature analysis
   Johana Hajdini, Lea Iaia

EA Artificial Intelligence development in China: Triple Helix approach in Chongqing municipality
   Jacopo Cricchio, Annalisa Pancani, Alberto Di Minin

EA Are sudden changes in buying behaviours destined to last in time? Insights from the pandemic
   Francesco Rizzi, Marina Gigliotti

FP Do they see eye to eye? Management and customer viewpoints of ordinary and extraordinary experience in a
   phygital scenario
   Gianluca Pusceddu, Ludovica Moi, Francesca Cabiddu

EA Il ruolo dei social media nei processi di stakeholders engagement: prime evidenze dalle “controversial industries”
   europee.
   Antonio Iazzi, Paola Scorrano, Monica Fait

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