Bitcoin: Knowledge and Perceptions - Block, Inc. Report 2022

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Bitcoin: Knowledge and Perceptions - Block, Inc. Report 2022
Bitcoin:
Knowledge
and
Perceptions
Block, Inc. Report 2022
Bitcoin: Knowledge and Perceptions - Block, Inc. Report 2022
BLOCK, INC. 2022                                                                                          2

                   Bitcoin was originally created as a         The results show that a large portion of
                   currency for the internet, where people     respondents also see bitcoin as a means
                   could send and receive money without        of payment, whether that’s sending
                   going through a financial institution.      money home to family or buying goods
                   In recent years, the dominant narratives    and services — in line with its founding
                   surrounding bitcoin have been solely        principles. Additionally, we found that
                   focused on its potential as a means to      the common perceptions of bitcoin as
                   make money. We sought to dig into these     male-dominated are not as stark and
                   narratives further and provide a resource   disappear completely in many cases,
                   for decision makers to better understand    with a broad and diverse community of
                   people’s knowledge and perceptions of       people who are enthusiastic and consider
                   bitcoin across different geographies,       themselves knowledgeable about bitcoin.
                   genders, and ages. In early 2022, Block,
                   Inc. partnered with Wakefield Research

Overview           to survey 9,500 people in 14 countries
                   across the Americas, EMEA, and APAC.
Bitcoin: Knowledge and Perceptions - Block, Inc. Report 2022
BLOCK, INC. 2022                                                                                                              3

                   1 People See Promise in Bitcoin for a More Equitable Economy

                   People with lower incomes,              The gender divide in bitcoin           In many countries, women
                   regardless of where they live in the    ownership and self-described           feel as equally included
                   world, recognize bitcoin’s utility as   knowledge is more pronounced           in the bitcoin community
                   a payments ecosystem, seeing it as      in the Americas but less male-         as men.
                   a way to send remittances and buy       dominated when looking at the rest     Read more →
                   goods and services.                     of the world.
                   Read more →                             Read more →

                   2 Education Is Key: Knowledge Feeds Optimism and Participation

                   The higher people rate their level      Lack of bitcoin knowledge is the top   The network effect is
                   of knowledge, the more optimistic       reason people don’t buy, followed by   real. Globally, those who
                   they are about bitcoin’s future.        concerns related to security, price    don’t own bitcoin but
                   People in Nigeria, India, Vietnam,      volatility, and finally an uncertain   know someone who does
                   and Argentina have the highest          regulatory landscape globally.         are much more likely to
                   rates of optimism globally about        Read more →                            say they plan on buying
                   bitcoin’s future.                                                              bitcoin in the next year.
                   Read more →                                                                    Read more →

                   3 Bitcoin Stands Out Among Cryptocurrencies
Key
Themes &           People around the world are
                   considerably more aware of bitcoin
                                                           Globally, millennials and baby
                                                           boomers have the highest levels

Findings           than any other cryptocurrency.
                   Read more →
                                                           of bitcoin awareness.
                                                           Read more →
Bitcoin: Knowledge and Perceptions - Block, Inc. Report 2022
1   People See Promise in Bitcoin
    for a More Equitable Economy
Bitcoin: Knowledge and Perceptions - Block, Inc. Report 2022
BLOCK, INC. 2022   ← ALL KEY FINDINGS                                                                                                                    5

                   People with below-average                                       The most common reason                   But if you break these reasons
                                                                                   people select as a good                  down by income group, you
                   income more frequently note
                                                                                   reason to buy bitcoin is to              see that higher-income
                   using bitcoin as a way to send                                  make money.                              respondents drive this trend,
                   money and buy goods and                                                                                  selecting investment-related
                                                                                                                            reasons for buying bitcoin
                   services than people with
                                                                                                                            (diversifying investments,
                   above-average incomes.                                                                                   inflation hedge, potential to
                                                                                                                            make money) more frequently.

                            Reasons to Buy Bitcoin by Income Group
                           % Who Would Buy Bitcoin by Reason and Income                                        Lower income       Higher income

                                                         Investment reasons                               Utility reasons
                            60%

                                              50%
                            50%

People
                                                                                                                    42%
                                                                                                      41%
                                        38%                                                                               39%
                            40%

with
                                                                                                            33%
                                                            30%
                            30%                                             27%

Lower                       20%
                                                       20%
                                                                      17%
                                                                                    16%
                                                                                           21%
                                                                                                                                    18%
                                                                                                                                          16%

Incomes                     10%

Recognize                   00%
                                        Potential to   Diversify my   Protection         More         Easy way to   To purchase     I don’t know

the Utility                             make money     investment
                                                         portfolio
                                                                        against
                                                                       inflation
                                                                                   trustworthy than
                                                                                     government-
                                                                                   backed currency
                                                                                                      send money
                                                                                                       to others
                                                                                                                     goods and
                                                                                                                      services
                                                                                                                                        of any
                                                                                                                                      reason to
                                                                                                                                     buy bitcoin

of Bitcoin
BLOCK, INC. 2022                                                                                                                       ← ALL KEY FINDINGS                                                                                                                                                          6

This trend not only holds                                                                                                              Countries with lower per-
                                                                                                                                       capita GDP and higher shares
between income groups but also
                                                                                                                                       of income from remittances
on a country-by-country basis.                                                                                                         have greater rates of people
                                                                                                                                       citing purchasing goods and
                                                                                                                                       services and sending money as
                                                                                                                                       good reasons to buy bitcoin.

                                                                       Remittances and the Appeal of Using                                                                                                                      Lower Income Nations See the Value
                                                                       Bitcoin to Send Money to Others
                                                                       % Who would buy bitcoin because it’s an easy way to send money
                                                                                                                                                                                                                                of Bitcoin as a Means of Transacting
                                                                                                                                                                                                                                % Who would buy bitcoin to purchase goods and services

                                                                       55%                                                                                                                                                      55%
      % Who would buy bitcoin because it's an easy way to send money

                                                                                                                                                                                                                                                     China
                                                                                                                                                 Nigeria

                                                                                                                                                                       % Who would buy bitcoin to purchase goods and services
                                                                       50%                                                                                                                                                      50%

                                                                       45%                        China                                                                                                                         45%           Vietnam
                                                                                                                                                                                                                                              Nigeria
                                                                       40%                                                                                                                                                      40%          India
                                                                                                                               India                    Vietnam                                                                                  South Africa
                                                                                                                                                                                                                                                        Argentina
                                                                       35%                                                                                                                                                      35%
                                                                                                                                                                                                                                                                                              Canada     U.S.
                                                                       30%                                                                                                                                                      30%                                                            U.K.    Australia

                                                                       25%                          South Africa                                                                                                                25%                                         France           Germany
                                                                                                 U.S.                                                                                                                                                               Italy
                                                                       20%                        Canada                                                                                                                        20%
                                                                                Argentina                Germany
                                                                       15%       Australia                    France                                                                                                            15%                                                  Japan
                                                                                                 U.K.
                                                                                                        Italy
                                                                                   Japan
                                                                       10%                                                                                                                                                      0%
                                                                                             0            1            2   3           4    5       6             7                                                                    $0K     $10K $20K $30K $40K $50K $60K $70K
                                                                                                    % of
                                                                                                    % of Country's
                                                                                                         Country’sGDP
                                                                                                                   GDPfrom
                                                                                                                       fromRemittances
                                                                                                                            Remittances                                                                                                                                     Per Capital
                                                                                                                                                                                                                                                                                Capita GDP
                                                                                                                                                                                                                                                                                        GDP
BLOCK, INC. 2022                                                                                              ← ALL KEY FINDINGS                                                                       7

Additionally, if we look at the share                                                                                  Internal Cash App* research
of people who say that “protection                                                                                     about customers based in
                                                                                                                       the U.S. shows that those
against inflation” is a good reason                                                                                    who have ever sent money to
to buy bitcoin, we see that it is                                                                                      someone outside the U.S. (via
strongly correlated with inflation                                                                                     other services) are much more
                                                                                                                       likely to see reasons to buy
rates by country, with Argentina                                                                                       cryptocurrency in general
leading the pack.                                                                                                      than are those who have not
                                                                                                                       sent money abroad.

                                                             Close Relationship Between Inflation Rates and
                                                             Attitudes Towards Bitcoin as Protection from It
                                                             50%
      % Who would use bitcoin to protect against inflation

                                                                                                                                                                                  Argentina**
                                                             45%

                                                             40%                                                                     Nigeria

                                                             35%
                                                                                                    India
                                                             30%

                                                             25%                               South Africa
                                                                                  Vietnam
                                                             20%        Germany                  U.S.
                                                                    China                      Canada
                                                             15%                             Australia
                                                                      Italy           U.K.
                                                                                  France
                                                             10%        Japan

                                                                     0.0                 5.0                  10.0        15.0           20.0                25.0   30.0   35.0     40.0        45.0
                                                                                                                                       Inflation rate 2021
BLOCK, INC. 2022   ← ALL KEY FINDINGS                                                                                                        8

                   The gender divide in ownership                              Interestingly, women also        47% of women see the
                                                                               gravitate towards utility-       prospect of buying goods and
                   skews male mostly in the
                                                                               based reasons more than men      services as a good reason to
                   Americas and disappears                                     even after controlling for       buy bitcoin, compared with
                   when controlling for levels                                 differences in income. This      just 34% of men. Similarly,
                                                                               is not the case with reasons     47% of women see the
                   of knowledge.
                                                                               more associated with making      prospect of using bitcoin to
                   In the EMEA and APAC regions, women                         money and investing.             send money to others as a
                   claim to have expert levels of knowledge                                                     good reason to buy bitcoin,
                   at higher rates than men.                                                                    compared with 27% of men.

                              Knowledge by Gender and Region
There Is
No Gender
                             % By Level of Claimed Knowledge, Gender, and Region
                        % Who would use bitcoin to protect against inflation

Divide
                        50%                                                                                        Women           Men

                                                                                                                       I do not know

Between
                                                                                                                       anything about
                                                                                                                       cryptocurrency
                        40%
                                 39%
                                                                                                                       I only know it

People
                                                                                                                       exists, little else
                                                            35%                    34%   34%              34%
                                                     33%
                                                                                                                       I know the
                                                                                                                       basics about

Who
                        30%                                                                                            cryptocurrency
                                                     27%                           27%
                                                                                                          25%          I am

Both Own
                                 23%                                                                                   knowledgeable
                                 22%                                               22%                                 but not an
                                                                                         21%
                        20%                                 20%                                                        expert on this
                                                                                         20%              19%

Bitcoin and
                                                     18%    18%
                                                            17%                                                        I am the expert
                                                                                         15%              15%          on this among
                                                     14%                           13%                                 my friends
                                                                                                                       and family

See Them-
                                  11%                        11%                         11%
                        10%
                                                     8%                                                   7%

selves as
                                  4%                                               4%

                        0%

Experts
                                         Americas                     EMEA                       APAC
BLOCK, INC. 2022         ← ALL KEY FINDINGS                                                                                                             9

                         When respondents were asked                                      However, there is a lot of      Globally, we see mild
                                                                                          variation from country to       evidence that there is
                         whether or not they agreed with
                                                                                          country. People in South        a network effect with
                         the statement that the bitcoin                                   Africa, Argentina, and China    perceptions of inclusivity.
                         community is a select group and                                  do not feel excluded from the
                                                                                          bitcoin community. Whereas      Just looking at those who
                         not inclusive of people like them,
                                                                                          people in India, the UK, and    do not own bitcoin, 44%
                         their income, gender, and age                                    Australia do feel excluded.     of those who know someone
                         didn’t affect their response.                                                                    who does own bitcoin say
                                                                                                                          the community is not inclusive
                                                                                                                          of people like them. This
                                                                                                                          compares with 52% of those
                                                                                                                          who don't know anyone who

                                  Perceived Exclusivity of the Bitcoin                                                    owns bitcoin.

                                  Community by Country
                                                                                                                          But the network effect
                                                                                                                          seems to make a much bigger
                                                                                                                          difference to perceptions
                                                                                                                          in some regions more than
                                  % Who agree the BTC community is not inclusive of people like them
                                                                                                                          others. There are stark
                                  0%                         100%                                                         differences in the Americas,
                   91-100%                                                                                                with only 33% of those who
                                     47% 48%          52% 53% 39% 42%                                         41%         know someone who owns
                                     Canada   U.S.     France   U.K. Germany Italy                            Japan       bitcoin saying the community
                   91-100%
                                                                                                                          is not inclusive of someone
                                                                                                                          like them, compared with
                                                                                                                          54% of those who don't know
                                                                                                                          someone who owns bitcoin.

                                                                                                                          There is a similarly big
                                                                                                                          difference in the EMEA region.

Perception
of Bitcoin’s
Inclusivity                                                         46%
                                                                     Nigeria
                                                                                       68%
                                                                                       India
                                                                                                   44%
                                                                                                   Vietnam

Varies by                                            32%
                                                 Argentina
                                                                          24%
                                                                        South Africa
                                                                                           37%
                                                                                               China
                                                                                                             48%
                                                                                                             Australia

Country
2 Knowledge Feeds Optimism
  and Participation
BLOCK, INC. 2022   ← ALL KEY FINDINGS                                                                                                               11

                   People who have knowledge                                   There is no real gender                  However, nearly a quarter
                                                                               divide among those who are               of those who rate their
                   about cryptocurrencies
                                                                               optimistic vs. not. However,             knowledge of cryptocurrencies
                   overwhelmingly have a positive                              there’s a bit of an age divide,          as “fair to expert” remain
                   outlook about bitcoin’s future.                             with millennials being the               skeptical of bitcoin’s future.
                                                                               most optimistic and baby
                                                                               boomers being the least, but
                                                                               it’s not drastic.

The More
People
Feel They                   Knowledge and Optimism
Know
                            % of Respondents by Likelihood of Purchasing Bitcoin in the Next Year and Level of Knowledge

About
                                         Very Likely to Purchase     Somewhat Likely              Not Too Likely    Not at All Likely

                            50%

Crypto-
                                                                                        47%
                                         47%

                                                                                                                                   41%

Currency,
                            40%
                                                                                                                                   37%

the More
                            30%
                                                                                        26%
                                        25%

Optimistic                  20%         20%
                                                                                        20%

They Are                    10%
                                          8%
                                                                                                                                   14%

                                                                                                                                   8%

About                       00%
                                                                                        7%

Bitcoin’s
                                      Limited or No Knowledge                 I Know the Basics                    Fair to Expert Knowledge

Future
BLOCK, INC. 2022                                       ← ALL KEY FINDINGS                                                                                         12

Nigeria, India, Vietnam, and
Argentina have the highest rates
of optimism about bitcoin’s
future as well as the highest
claimed levels of cryptocurrency
knowledge more broadly.

          Bitcoin’s Outlook by Country
         % Outlook by Country                                                                                                  Optimistic   Neither   Skeptical

         100%
                    32%         23%     32%        13%        17%      13%     36%      39%         31%     35%       29%         40%       37%       41%

                                                   32%                 51%
         80%                                                  32%
                                19%

                                                                                                    43%               47%
                     9%                 12%
         60%                                                                   35%                          40%                             42%
                    60%                                                                 34%                                       38%
                                58%                                                                                                                   49%
                                        56%       55%
                                                              52%

         40%
                                                                       36%
                                                                               29%      28%
                                                                                                    26%     25%
         20%                                                                                                          23%         22%       21%

                                                                                                                                                      11%
         00%
                    Nigeria     India   Vietnam   Argentina   South    China   United   Australia   Italy    United   France      Germany   Canada    Japan
                                                              Africa           States                       Kingdom
BLOCK, INC. 2022                                            ← ALL KEY FINDINGS                                                                                    13

Additionally, higher-income                                 Interestingly, though, the      The power of word of mouth
                                                            optimism gap between high-      also plays a role here. When
people are more optimistic
                                                            and low-income respondents      we look at non-bitcoin owners
than lower-income people                                    is the smallest in the          who personally know someone
(46% vs. 37%), and this is                                  Americas, and that optimism     who owns bitcoin, 73% say
                                                            gap disappears completely if    they are somewhat or very
true in every region.
                                                            you remove those who say they   likely to buy bitcoin in the
                                                            don’t know anything about       next 12 months, compared
                                                            cryptocurrencies.               with just 37% of those who
                                                                                            do not know someone who
                                                                                            already owns it.

          The Optimism Gap
         % Who are optimistic about the future of bitcoin

               30%                        33%                         39%                       48%                           31%                   41%
              Lower income              Higher income                Lower income             Higher income                 Lower income          Higher income

                             AMERICAS                                               APAC                                                   EMEA
BLOCK, INC. 2022   ← ALL KEY FINDINGS                                                                                                          14

                   Again, we see not knowing                             If you look only at those
                                                                         who both claim to have a
                   enough about bitcoin as far and
                                                                         fair to expert amount of
                   away the most common reason                           cryptocurrency knowledge
                   not to buy it, but cybersecurity,                     and are skeptical about the
                                                                         future of bitcoin, the concerns
                   price volatility, and an uncertain
                                                                         that rise to the top are “too
                   regulatory outlook are also                           much price volatility” and “an
                   commonly cited reasons.                               uncertain regulatory outlook.”

                            Reasons Selected for Not Buying Bitcoin
                            % of Respondents by Reason

Lack of
                                                             32%
                                                          Cybersecurity/                     30%
                                    51%                     theft risks                                                        29%
                                                                                             Too much

Bitcoin
                            Don’t know enough about it                                                                  Uncertain regulatory
                                                                                          price volatility
                                                                                                                              outlook

Knowledge
Is the Top
                                                          22%                                                  14%
                                                          Don’t know
                                                                                    18%
                                                                                   No practical           The environmental
                                                         how to buy it                                    impact is too high

Reason
                                                                                    use for it
                                            27%
                                         Too expensive

People
                                                                                                    14%                   10%
                                                                                                                          Interested in
                                                                                                  It’s too much            a different
                                                                                                  of a long term         cryptocurrency

Don’t                                                                                              investment

Buy It
BLOCK, INC. 2022   ← ALL KEY FINDINGS                                                                                                     15

                   Someone’s self-assessed                                    41% of those who say they       However, when asked to select
                                                                              have fair to expert levels of   the correct definition of
                   understanding of crypto-
                                                                              cryptocurrency knowledge        cryptocurrencies, respondents
                   currencies is the strongest                                say they are very likely to     who identify as having fair
                   predictor of whether or not                                purchase bitcoin in the next    to expert levels of knowledge
                                                                              12 months, compared with just   choose the correct answer at
                   they’re likely to buy bitcoin
                                                                              7.9% of those with limited to   similar rates as those who say
                   in the next year.                                          no knowledge of the topic.      they don't know a lot about
                                                                                                              cryptocurrencies.

                            Knowledge Levels and Intent to Buy
                            % Who are likely to purchase bitcoin in the next 12 months

                                                            41%                                    7.9%
                                                            Likely                                  Likely

Level of
Knowledge
Impacts                                            Fair to Expert Levels of                Limited to No Knowledge

Bitcoin                                          Cryptocurrency Knowledge                     of Cryptocurrency

Purchasing
3 Bitcoin Stands Out
  Among Cryptocurrencies
BLOCK, INC. 2022   ← ALL KEY FINDINGS                                                                                                                 17

                   Awareness of bitcoin is                                           Globally, millennials and            The cryptocurrency with
                                                                                     baby boomers, in particular,         the next highest level of
                   higher than that of any other
                                                                                     have the highest levels of           awareness is Ethereum, a
                   cryptocurrency globally —                                         bitcoin awareness at 92.5%           distant second at 43%.
                   by far — with 88% of adults                                       and 89.2%, but all age
                                                                                     cohorts have relatively high
                   surveyed having heard of
                                                                                     awareness.
                   bitcoin specifically.

                            Awareness of Cryptocurrencies
                            % of Respondents Claiming to Have Heard of Various Cryptocurrencies

                            100%

                                        88%

                            80%
                                                           ~2x
                                                         awareness

                            60%

                                                  43%
                            40%

Bitcoin Is
                                                             31%
                                                                         29%

the Most
                            20%                                                       16%      15%
                                                                                                        13%     12%
                                                                                                                              7%

Well-Known
                                                                                                                                          1%
                            00%
                                        Bitcoin   Ethereum   Dogecoin Binance Coin    Ripple   Tether   XRP     Cardano     I have not    Other

Crypto-                                                                                                                    heard of any
                                                                                                                             of these
                                                                                                                           before today

Currency
BLOCK, INC. 2022                                                                                                               18

                                                                                       Citations
                                                                                       The World Bank. (2022). Personal
                                                                                       remittances, received (% of GDP)
                                                                                       | Data. Retrieved April 7, 2022, from
                                                                                       https://data.worldbank.org/indicator/
                                                                                       BX.TRF.PWKR.DT.GD.ZS

                                                                                       The World Bank. (2022).
                                                                                       GDP per capita (current US$) | Data.
                                                                                       Retrieved April 7, 2022, from
                                                                                       https://data.worldbank.org/indicator/
                                                                                       NY.GDP.PCAP.CD

                                                                                       International Monetary Fund. (2021).
                                                                                       Inflation rate, average consumer prices.
                   The Block Bitcoin Survey was conducted                              Retrieved April 7, 2022, from
                                                                                       https://www.imf.org/external/
                   by Wakefield Research among more than
                                                                                       datamapper/PCPIPCH@WEO/
                   9,500 nationally representative adults                              GHA?year=2021
                   aged 18+ in three regions: 2,375 in the                             **Argentina data from 2020

                   Americas, 4,360 in EMEA, and 2,860 in
                                                                                       World Population Review. (2022).
                   APAC, including an oversample to ensure                             Median Income by Country 2022.
                   100 bitcoin owners per region, between                              Retrieved April 7, 2022, from
                                                                                       https://worldpopulationreview.com/
                   January 10 and January 28, 2022, using an
                                                                                       country-rankings/median-income-by-
                   email invitation and an online survey.                              country

                   The data was weighted to ensure accurate and proportional
                   representation of adults aged 18+ in each region, by country, and
                   “globally” insofar as 14 countries can be considered global.

                   *Internal Cash App survey conducted in March of 2022.

                   Block, Inc. is presenting this information for informational
                   purposes only and Block, Inc. is not intending to approve or
                   adopt the information. Block, Inc. undertakes no obligation to
                   update this memo, and the information contained herein may be
                   updated, amended, or superseded by subsequent documents or

Methodology
                   disclosures, or may become outdated and inaccurate over time.
                   The information contained herein should not be construed as
                   investment advice.
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