Bitcoin: Knowledge and Perceptions - Block, Inc. Report 2022
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BLOCK, INC. 2022 2 Bitcoin was originally created as a The results show that a large portion of currency for the internet, where people respondents also see bitcoin as a means could send and receive money without of payment, whether that’s sending going through a financial institution. money home to family or buying goods In recent years, the dominant narratives and services — in line with its founding surrounding bitcoin have been solely principles. Additionally, we found that focused on its potential as a means to the common perceptions of bitcoin as make money. We sought to dig into these male-dominated are not as stark and narratives further and provide a resource disappear completely in many cases, for decision makers to better understand with a broad and diverse community of people’s knowledge and perceptions of people who are enthusiastic and consider bitcoin across different geographies, themselves knowledgeable about bitcoin. genders, and ages. In early 2022, Block, Inc. partnered with Wakefield Research Overview to survey 9,500 people in 14 countries across the Americas, EMEA, and APAC.
BLOCK, INC. 2022 3 1 People See Promise in Bitcoin for a More Equitable Economy People with lower incomes, The gender divide in bitcoin In many countries, women regardless of where they live in the ownership and self-described feel as equally included world, recognize bitcoin’s utility as knowledge is more pronounced in the bitcoin community a payments ecosystem, seeing it as in the Americas but less male- as men. a way to send remittances and buy dominated when looking at the rest Read more → goods and services. of the world. Read more → Read more → 2 Education Is Key: Knowledge Feeds Optimism and Participation The higher people rate their level Lack of bitcoin knowledge is the top The network effect is of knowledge, the more optimistic reason people don’t buy, followed by real. Globally, those who they are about bitcoin’s future. concerns related to security, price don’t own bitcoin but People in Nigeria, India, Vietnam, volatility, and finally an uncertain know someone who does and Argentina have the highest regulatory landscape globally. are much more likely to rates of optimism globally about Read more → say they plan on buying bitcoin’s future. bitcoin in the next year. Read more → Read more → 3 Bitcoin Stands Out Among Cryptocurrencies Key Themes & People around the world are considerably more aware of bitcoin Globally, millennials and baby boomers have the highest levels Findings than any other cryptocurrency. Read more → of bitcoin awareness. Read more →
BLOCK, INC. 2022 ← ALL KEY FINDINGS 5 People with below-average The most common reason But if you break these reasons people select as a good down by income group, you income more frequently note reason to buy bitcoin is to see that higher-income using bitcoin as a way to send make money. respondents drive this trend, money and buy goods and selecting investment-related reasons for buying bitcoin services than people with (diversifying investments, above-average incomes. inflation hedge, potential to make money) more frequently. Reasons to Buy Bitcoin by Income Group % Who Would Buy Bitcoin by Reason and Income Lower income Higher income Investment reasons Utility reasons 60% 50% 50% People 42% 41% 38% 39% 40% with 33% 30% 30% 27% Lower 20% 20% 17% 16% 21% 18% 16% Incomes 10% Recognize 00% Potential to Diversify my Protection More Easy way to To purchase I don’t know the Utility make money investment portfolio against inflation trustworthy than government- backed currency send money to others goods and services of any reason to buy bitcoin of Bitcoin
BLOCK, INC. 2022 ← ALL KEY FINDINGS 6 This trend not only holds Countries with lower per- capita GDP and higher shares between income groups but also of income from remittances on a country-by-country basis. have greater rates of people citing purchasing goods and services and sending money as good reasons to buy bitcoin. Remittances and the Appeal of Using Lower Income Nations See the Value Bitcoin to Send Money to Others % Who would buy bitcoin because it’s an easy way to send money of Bitcoin as a Means of Transacting % Who would buy bitcoin to purchase goods and services 55% 55% % Who would buy bitcoin because it's an easy way to send money China Nigeria % Who would buy bitcoin to purchase goods and services 50% 50% 45% China 45% Vietnam Nigeria 40% 40% India India Vietnam South Africa Argentina 35% 35% Canada U.S. 30% 30% U.K. Australia 25% South Africa 25% France Germany U.S. Italy 20% Canada 20% Argentina Germany 15% Australia France 15% Japan U.K. Italy Japan 10% 0% 0 1 2 3 4 5 6 7 $0K $10K $20K $30K $40K $50K $60K $70K % of % of Country's Country’sGDP GDPfrom fromRemittances Remittances Per Capital Capita GDP GDP
BLOCK, INC. 2022 ← ALL KEY FINDINGS 7 Additionally, if we look at the share Internal Cash App* research of people who say that “protection about customers based in the U.S. shows that those against inflation” is a good reason who have ever sent money to to buy bitcoin, we see that it is someone outside the U.S. (via strongly correlated with inflation other services) are much more likely to see reasons to buy rates by country, with Argentina cryptocurrency in general leading the pack. than are those who have not sent money abroad. Close Relationship Between Inflation Rates and Attitudes Towards Bitcoin as Protection from It 50% % Who would use bitcoin to protect against inflation Argentina** 45% 40% Nigeria 35% India 30% 25% South Africa Vietnam 20% Germany U.S. China Canada 15% Australia Italy U.K. France 10% Japan 0.0 5.0 10.0 15.0 20.0 25.0 30.0 35.0 40.0 45.0 Inflation rate 2021
BLOCK, INC. 2022 ← ALL KEY FINDINGS 8 The gender divide in ownership Interestingly, women also 47% of women see the gravitate towards utility- prospect of buying goods and skews male mostly in the based reasons more than men services as a good reason to Americas and disappears even after controlling for buy bitcoin, compared with when controlling for levels differences in income. This just 34% of men. Similarly, is not the case with reasons 47% of women see the of knowledge. more associated with making prospect of using bitcoin to In the EMEA and APAC regions, women money and investing. send money to others as a claim to have expert levels of knowledge good reason to buy bitcoin, at higher rates than men. compared with 27% of men. Knowledge by Gender and Region There Is No Gender % By Level of Claimed Knowledge, Gender, and Region % Who would use bitcoin to protect against inflation Divide 50% Women Men I do not know Between anything about cryptocurrency 40% 39% I only know it People exists, little else 35% 34% 34% 34% 33% I know the basics about Who 30% cryptocurrency 27% 27% 25% I am Both Own 23% knowledgeable 22% 22% but not an 21% 20% 20% expert on this 20% 19% Bitcoin and 18% 18% 17% I am the expert 15% 15% on this among 14% 13% my friends and family See Them- 11% 11% 11% 10% 8% 7% selves as 4% 4% 0% Experts Americas EMEA APAC
BLOCK, INC. 2022 ← ALL KEY FINDINGS 9 When respondents were asked However, there is a lot of Globally, we see mild variation from country to evidence that there is whether or not they agreed with country. People in South a network effect with the statement that the bitcoin Africa, Argentina, and China perceptions of inclusivity. community is a select group and do not feel excluded from the bitcoin community. Whereas Just looking at those who not inclusive of people like them, people in India, the UK, and do not own bitcoin, 44% their income, gender, and age Australia do feel excluded. of those who know someone didn’t affect their response. who does own bitcoin say the community is not inclusive of people like them. This compares with 52% of those who don't know anyone who Perceived Exclusivity of the Bitcoin owns bitcoin. Community by Country But the network effect seems to make a much bigger difference to perceptions in some regions more than % Who agree the BTC community is not inclusive of people like them others. There are stark 0% 100% differences in the Americas, 91-100% with only 33% of those who 47% 48% 52% 53% 39% 42% 41% know someone who owns Canada U.S. France U.K. Germany Italy Japan bitcoin saying the community 91-100% is not inclusive of someone like them, compared with 54% of those who don't know someone who owns bitcoin. There is a similarly big difference in the EMEA region. Perception of Bitcoin’s Inclusivity 46% Nigeria 68% India 44% Vietnam Varies by 32% Argentina 24% South Africa 37% China 48% Australia Country
2 Knowledge Feeds Optimism and Participation
BLOCK, INC. 2022 ← ALL KEY FINDINGS 11 People who have knowledge There is no real gender However, nearly a quarter divide among those who are of those who rate their about cryptocurrencies optimistic vs. not. However, knowledge of cryptocurrencies overwhelmingly have a positive there’s a bit of an age divide, as “fair to expert” remain outlook about bitcoin’s future. with millennials being the skeptical of bitcoin’s future. most optimistic and baby boomers being the least, but it’s not drastic. The More People Feel They Knowledge and Optimism Know % of Respondents by Likelihood of Purchasing Bitcoin in the Next Year and Level of Knowledge About Very Likely to Purchase Somewhat Likely Not Too Likely Not at All Likely 50% Crypto- 47% 47% 41% Currency, 40% 37% the More 30% 26% 25% Optimistic 20% 20% 20% They Are 10% 8% 14% 8% About 00% 7% Bitcoin’s Limited or No Knowledge I Know the Basics Fair to Expert Knowledge Future
BLOCK, INC. 2022 ← ALL KEY FINDINGS 12 Nigeria, India, Vietnam, and Argentina have the highest rates of optimism about bitcoin’s future as well as the highest claimed levels of cryptocurrency knowledge more broadly. Bitcoin’s Outlook by Country % Outlook by Country Optimistic Neither Skeptical 100% 32% 23% 32% 13% 17% 13% 36% 39% 31% 35% 29% 40% 37% 41% 32% 51% 80% 32% 19% 43% 47% 9% 12% 60% 35% 40% 42% 60% 34% 38% 58% 49% 56% 55% 52% 40% 36% 29% 28% 26% 25% 20% 23% 22% 21% 11% 00% Nigeria India Vietnam Argentina South China United Australia Italy United France Germany Canada Japan Africa States Kingdom
BLOCK, INC. 2022 ← ALL KEY FINDINGS 13 Additionally, higher-income Interestingly, though, the The power of word of mouth optimism gap between high- also plays a role here. When people are more optimistic and low-income respondents we look at non-bitcoin owners than lower-income people is the smallest in the who personally know someone (46% vs. 37%), and this is Americas, and that optimism who owns bitcoin, 73% say gap disappears completely if they are somewhat or very true in every region. you remove those who say they likely to buy bitcoin in the don’t know anything about next 12 months, compared cryptocurrencies. with just 37% of those who do not know someone who already owns it. The Optimism Gap % Who are optimistic about the future of bitcoin 30% 33% 39% 48% 31% 41% Lower income Higher income Lower income Higher income Lower income Higher income AMERICAS APAC EMEA
BLOCK, INC. 2022 ← ALL KEY FINDINGS 14 Again, we see not knowing If you look only at those who both claim to have a enough about bitcoin as far and fair to expert amount of away the most common reason cryptocurrency knowledge not to buy it, but cybersecurity, and are skeptical about the future of bitcoin, the concerns price volatility, and an uncertain that rise to the top are “too regulatory outlook are also much price volatility” and “an commonly cited reasons. uncertain regulatory outlook.” Reasons Selected for Not Buying Bitcoin % of Respondents by Reason Lack of 32% Cybersecurity/ 30% 51% theft risks 29% Too much Bitcoin Don’t know enough about it Uncertain regulatory price volatility outlook Knowledge Is the Top 22% 14% Don’t know 18% No practical The environmental how to buy it impact is too high Reason use for it 27% Too expensive People 14% 10% Interested in It’s too much a different of a long term cryptocurrency Don’t investment Buy It
BLOCK, INC. 2022 ← ALL KEY FINDINGS 15 Someone’s self-assessed 41% of those who say they However, when asked to select have fair to expert levels of the correct definition of understanding of crypto- cryptocurrency knowledge cryptocurrencies, respondents currencies is the strongest say they are very likely to who identify as having fair predictor of whether or not purchase bitcoin in the next to expert levels of knowledge 12 months, compared with just choose the correct answer at they’re likely to buy bitcoin 7.9% of those with limited to similar rates as those who say in the next year. no knowledge of the topic. they don't know a lot about cryptocurrencies. Knowledge Levels and Intent to Buy % Who are likely to purchase bitcoin in the next 12 months 41% 7.9% Likely Likely Level of Knowledge Impacts Fair to Expert Levels of Limited to No Knowledge Bitcoin Cryptocurrency Knowledge of Cryptocurrency Purchasing
3 Bitcoin Stands Out Among Cryptocurrencies
BLOCK, INC. 2022 ← ALL KEY FINDINGS 17 Awareness of bitcoin is Globally, millennials and The cryptocurrency with baby boomers, in particular, the next highest level of higher than that of any other have the highest levels of awareness is Ethereum, a cryptocurrency globally — bitcoin awareness at 92.5% distant second at 43%. by far — with 88% of adults and 89.2%, but all age cohorts have relatively high surveyed having heard of awareness. bitcoin specifically. Awareness of Cryptocurrencies % of Respondents Claiming to Have Heard of Various Cryptocurrencies 100% 88% 80% ~2x awareness 60% 43% 40% Bitcoin Is 31% 29% the Most 20% 16% 15% 13% 12% 7% Well-Known 1% 00% Bitcoin Ethereum Dogecoin Binance Coin Ripple Tether XRP Cardano I have not Other Crypto- heard of any of these before today Currency
BLOCK, INC. 2022 18 Citations The World Bank. (2022). Personal remittances, received (% of GDP) | Data. Retrieved April 7, 2022, from https://data.worldbank.org/indicator/ BX.TRF.PWKR.DT.GD.ZS The World Bank. (2022). GDP per capita (current US$) | Data. Retrieved April 7, 2022, from https://data.worldbank.org/indicator/ NY.GDP.PCAP.CD International Monetary Fund. (2021). Inflation rate, average consumer prices. The Block Bitcoin Survey was conducted Retrieved April 7, 2022, from https://www.imf.org/external/ by Wakefield Research among more than datamapper/PCPIPCH@WEO/ 9,500 nationally representative adults GHA?year=2021 aged 18+ in three regions: 2,375 in the **Argentina data from 2020 Americas, 4,360 in EMEA, and 2,860 in World Population Review. (2022). APAC, including an oversample to ensure Median Income by Country 2022. 100 bitcoin owners per region, between Retrieved April 7, 2022, from https://worldpopulationreview.com/ January 10 and January 28, 2022, using an country-rankings/median-income-by- email invitation and an online survey. country The data was weighted to ensure accurate and proportional representation of adults aged 18+ in each region, by country, and “globally” insofar as 14 countries can be considered global. *Internal Cash App survey conducted in March of 2022. Block, Inc. is presenting this information for informational purposes only and Block, Inc. is not intending to approve or adopt the information. Block, Inc. undertakes no obligation to update this memo, and the information contained herein may be updated, amended, or superseded by subsequent documents or Methodology disclosures, or may become outdated and inaccurate over time. The information contained herein should not be construed as investment advice.
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