Barclays tariff for personal customers - Our bank charges explained October 2018
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Barclays tariff for personal customers Our bank charges explained October 2018
Contents 3 About our tariff – What’s covered by the tariff – If you have an older account 4 Account and Pack fees – Monthly charges for current accounts and Packs – Eligibility and fee for Barclays Blue Rewards – Eligibility for Premier Banking 6 Charges for using your debit card – Charges in the UK and abroad – Deciding whether to pay in sterling or in the local currency 7 Borrowing from us – Daily fees and other charges for arranged overdrafts 10 Charges for Emergency Borrowing and Unpaid Transactions – Emergency Borrowing Fees – Unpaid Transaction Fees 12 Charges for other services – Charges for services you may use less often, which you pay for individually 15 Other important information – How and when fees will be taken from your account – What to do if you don't want your new account – How to complain or give us feedback 17 Glossary of Terms 19 Financial Services Compensation Scheme – Information about the protection of your eligible deposits 2 Barclays tariff for personal customers
1 About our tariff The tariff tells you what we charge you for banking services: how much; and when. It forms part our agreement with you when you choose to bank with Barclays The tariff sets out fees and charges for the current accounts and services we offer in the UK. It covers the accounts listed in Section 2. i If you opened your account a while ago and it’s not one we still offer to new customers, this tariff won’t apply to it. You can get the tariff for older accounts (such as Additions accounts) by asking in branch or visiting barclays.co.uk/welcomepacks i If you have a savings account or want to know about interest rates on certain current accounts, you’ll find interest rates for your savings account in our leaflet ‘Rates for Savers’, and interest rates for certain current accounts in our leaflet ‘Credit Interest Rates for Current Accounts’. You can get these from any of our branches. i O ur fees and charges are also summarised in a Fee Information Document (FID) available for each product. This is a standardised form that providers of personal current accounts will make available to allow you to compare products more easily. You can ask us for a FID in branch or find one at barclays.co.uk/rca These charges and fees are correct as at 8th February 2018, but are subject to change. We can change our charges and fees as set out in the Retail Customer Agreement. 3
2 Account and Pack fees This section includes monthly fees for Packs, and eligibility for Eligibility and fee for Barclays Blue Rewards Barclays Blue Rewards and Premier Banking. To be eligible for Barclays Blue Rewards, you must do two things each calendar month: Monthly fee for maintaining the 1 Pay in at least £800 into your nominated current account Account type account 2 Pay the monthly fee of £3 Barclays Bank Account none You can join Barclays Blue Rewards with any eligible current account. If you have a Barclays Basic Current Account, a Young Premier Current Account none Person’s Account, BarclayPlus, a Foreign Currency Account, or a Barclays Basic Current Account none Barclays Wealth or Barclays Business Account, we’re sorry, but you can’t use these to join Barclays Blue Rewards. BarclayPlus Account (for 11–16 year olds) none We charge a fee of £3 each month for Barclays Blue Rewards. Young Person's Account none Your monthly fee will be taken from your nominated account on the 2nd working day of each month. The first monthly fee will Student Additions Account none be taken in the month after you join Barclays Blue Rewards. It will Higher Education Account none show in your statement as ‘Blue Rewards fee’. Please read the terms and conditions for full details of how to qualify and to remain eligible for Barclays Blue Rewards. If you’d like to know more about Barclays Blue Rewards please visit barclays.co.uk/bluerewards or visit your local branch. 4 Barclays tariff for personal customers
Eligibility for Premier Banking Pack fees To be eligible to join Premier Banking, you must have an annual For a monthly Pack fee, you can add a Pack to your Barclays Bank gross income paid into a Barclays current account of £75,000+ Account, Premier Current Account, Barclays Basic Current Account, and/or £100,000+ saved or invested through Barclays. Student Additions or Higher Education Account to get the features Eligibility for Premier Banking will be reviewed regularly and if you no and benefits you want. You can't add Packs to other Barclays longer meet the criteria, we will contact you with your options and accounts. Fees are taken from your account on the first working we reserve the right to move you from Barclays Premier Banking. day of each month. We may vary the eligibility criteria for Barclays Premier Banking from To find out more about Packs, visit barclays.co.uk/ time to time. customisemyaccount or ask at a branch. To find out more about Premier Banking, visit barclays.co.uk/premierbanking or ask at a branch. Type of Pack Monthly Pack fee Tech Pack £12.50 a month Travel Pack £10.50 (increasing to £12.50 January 2019) a month. 6 month minimum term applies Travel Plus Pack £15.50 (increasing to £18.00 January 2019) a month. 6 month minimum term applies Get a discount for adding more packs When you add a second or third pack to the same bank account on which you already have a pack, you will receive a multi-pack discount of £2 for each additional pack added. That means you'll get a discount of £2 a month if you've got two packs and a discount of £4 a month if you've got three packs. 5
3 Charges for using your debit card If you use your debit card in the UK: Barclays will not charge When using your debit card abroad some merchant terminals or you for using your debit card in the UK when making purchases cash machines may offer you the choice of paying for your or cash withdrawals in pound sterling or when buying travellers’ transaction in sterling. If you choose to pay in sterling the 2.75% cheques or foreign currency. A small number of cash machine Non-Sterling Transaction Fee will not apply, but you should always providers may charge a transaction fee but they should tell you try to find out what the merchant or cash machine provider’s about this on-screen before you commit to any transaction. commission charges are and what exchange rate they are using, as overall it may be more expensive to pay in sterling. If you use your debit card abroad or pay in a currency other than pounds sterling (either abroad or in the UK): Barclays will charge you a 2.75% Non-Sterling Transaction Fee for using your debit card abroad when making purchases, cash withdrawals, or when you are being refunded. This fee will also apply whenever you do not pay in sterling, for example when you shop online on some websites. On top of this, if you're making a cash withdrawal over the counter at a bank outside the UK (including Barclays), or using a cash machine other than a Barclays cash machine or a cash machine at a Global Alliance member bank, you'll also be charged a £1.50 Non-Sterling Cash Fee and the cash machine provider may apply other charges. Visa converts transactions into sterling using the Visa Exchange Rate on the day it processes the transaction. This date may be different to the day on which the transaction took place. Historic exchange rate information is available on visaeurope.com 6 Barclays tariff for personal customers
4 Borrowing from us If you are over 18, you can ask to borrow money through your Arranged overdraft fees current account as an arranged overdraft and Emergency Borrowing. An overdraft allows you to borrow up to an arranged The fees shown here are variable, which means we can change limit when there’s no money in your account, and Emergency them – although we will let you know before we do this. Arranged Borrowing is an extra agreed amount to help you cover unexpected overdrafts, including fee-free amounts, are subject to status and emergencies. application, so the amount offered may be different to that shown in the examples in this section. There are no arranged overdraft or Emergency Borrowing facilities available on Barclays Basic Current Accounts, BarclayPlus Accounts Daily fees are calculated on the daily statement balance and and our Young Persons’ Accounts. Overdrafts and Emergency charged to your account monthly as follows. Borrowing facilities are repayable on demand. Here’s how we charge: If you would like to talk to us about applying for an arranged overdraft, you can do this when you open your account or at later date. To find out more Click barclays.co.uk/overdraftchanges Come in to a branch 7
Account type Fees payable Representative example Barclays Personal Daily fees are charged on all balances The daily fees are as follows: If you use an overdraft of £1,200 you will Overdraft within an arranged overdraft limit. Within £15 Buffer No fee be charged £1.50 per day when you use it. The maximum arranged overdraft Over £15 and up to £1,000 75p per day is £5,000 Over £1,000 and up to £2,000 £1.50 per day Over £2,000 £3 per day Barclays Bank No daily fees are charged on arranged The daily fees are as follows: Fee-free overdraft up to £200 (subject Account with overdrafts up to £200. When you go Up to £200 No fee to application and status) while you stay Overdraft Tier over your £200 overdraft fee-free within that limit. £15.50 (increasing to Over £200 and up to £1,000 75p per day (where you have amount, daily fees are charged on £18.00 January 2019) per month pack fee a Pack) the whole balance of your arranged Over £1,000 and up to £2,000 £1.50 per day assuming you have a Travel Plus Pack. overdraft. Over £2,000 £3 per day If you use an overdraft of £1,200 you will The maximum arranged overdraft be charged £1.50 per day when you use it. is £5,000 Executive Overdraft Daily fees are charged on all balances The daily fees are as follows: If you use an overdraft of £2,200 you will within an arranged overdraft limit. Within £15 Buffer No fee be charged £3 per day when you use it. Over £15 and up to £1,000 75p per day Over £1,000 and up to £2,000 £1.50 per day Over £2,000 £3 per day Premier No daily fees are charged on The daily fees are as follows: Fee-free overdraft up to £1,000 (subject Current Account arranged overdrafts up to £1,000. Up to £1,000 No fee to application and status) while you stay When you go over your £1,000 within that limit. Over £1,000 and up to £2,000 £1.50 per day overdraft fee-free amount, daily fees If you use an overdraft of £1,200, you will are charged on the whole balance of Over £2,000 £3 per day be charged £1.50 a day when you use it. your arranged overdraft. Executive overdrafts and Premier Current Account overdrafts over £15,000 also have a set up fee of 1.5% of the arranged overdraft limit. An overdraft renewal fee of 1.5% of the limit will also be applied to these overdrafts annually. For arranged overdrafts over £25,000 we may ask for security. Please ask your Premier Team for more information. 8 Barclays tariff for personal customers
Arranged overdraft fees – Student and Graduate accounts Account type Fees payable Representative example Student Additions No daily fees are charged on The daily fees are as follows: Fee-free overdraft up to £3,000 arranged overdrafts up to £3,000. Up to £3,000 No fee (subject to application, status and lending criteria) while you stay The maximum arranged overdraft within that limit. is £3,000 Higher Education Available fee-free overdraft depends The daily fees are as follows: For your 1st year after graduation: on year of graduation as follows: Fee-free overdraft up to £3,000 • Year 1: up to £3,000 Over £1,000 and up to £2,000 50p per day (subject to application and status) • Year 2: up to £2,000 while you stay within that limit. Over £2,000 £1 per day • Year 3: up to £1,000 Lower overdraft fee-free amount Daily fees are charged on the whole applies in 2nd and 3rd year. balance of an arranged overdraft above the overdraft fee-free amount. The maximum arranged overdraft is £3,000 9
5 Charges for Emergency Borrowing and Unpaid Transactions Emergency Borrowing fees Unpaid Transaction Fee Emergency Borrowing is a separate borrowing facility we can When you ask us to make a payment, you must have the money provide in addition to or instead of an arranged overdraft to help (including any available overdraft, Emergency Borrowing or the you cover unexpected or emergency payments. It is not part of £15 unpaid buffer we give you) in your account to cover the any overdraft fee-free amount available on the type of account payment at 15:00 on the day the money is due to go out. you hold. Emergency Borrowing is subject to status, application If we refuse the payment due to lack of funds (i.e. because you do and the type of account you hold so the amount offered may be not have the money to cover it), then we’ll charge you an Unpaid different to that shown in the example. Transaction Fee of £8 per day for our service of considering the If you have arranged an Emergency Borrowing facility, we give you requested payment and, where necessary, dealing with the other bank. a buffer of £15. If you go into your Emergency Borrowing by more You will not be charged more than one Unpaid Transaction Fee than this amount, we will charge you an Emergency Borrowing fee in any one working day no matter how many items are returned of £5 per day for each day you use it. unpaid. No more than four Unpaid Transactions Fees will be This fee is capped at seven days in each monthly charging period, applied in a monthly charging period. This fee does not apply to so using your Emergency Borrowing will never cost you more than Barclays Basic Current Account, Young Person’s Accounts or £35 per month. However, if you have an arranged overdraft, you BarclayPlus Accounts. will be charged the highest daily fee that applies to your overdraft for the remainder of the monthly charging period. We explain how Control Feature we set the monthly charging period in section 7 ‘Other important For a £8 monthly fee, Control Feature helps you to avoid information’. Unpaid Transaction Fees. If you try to pay for something when Representative example there isn’t enough money in your account the payment will Emergency Borrowing of £100 for ten days with an overdraft be returned unpaid – but you won’t be charged any Unpaid of £1,000. Transaction Fee. This could be right for you if you often get charged Unpaid Transaction Fees. You will still need to pay any Fee of £5 per day, capped at seven days giving a total of £35 other fees, such as overdraft or Emergency Borrowing fees. plus three days at 75p giving a total of £2.25 and overall total of £37.25. 10 Barclays tariff for personal customers
Clear daily fees – one per day Monthly cap on unarranged overdraft charges 1. Each current account will set a monthly maximum charge for: We’ll only charge you a single fee – whichever is the highest. So, for example, if you’ve exceeded your arranged overdraft limit, • going overdrawn when you have not arranged an overdraft; or exceeded your Emergency Borrowing limit and had a payment • going over/past your arranged overdraft limit (if you have one). refused due to lack of funds all on the same day, we’ll only 2. This cap covers any: charge you the £8 Unpaid Transaction Fee. • interest and fees for going over/past your arranged overdraft A Summary of the Charges limit; • fees for each payment your bank allows despite lack of funds; Barclays Current Barclays Current and Account Account with Emergency Borrowing • fees for each payment your bank refuses due to lack of funds. Unpaid Transaction Fees £8 per day £8 per day This is a standard definition of the monthly maximum charge that all banks are required to use. It doesn’t include: Maximum No. of Unpaid Fees 4 (£32) 4 (£32) • charges for using an arranged overdraft; and per charging Period • charges for additional features, e.g. the cost of Packs for Emergency Borrowing n/a £5 per day customising your account. Daily Fee Note: The monthly charging period for these fees closes two days Maximum No. of Emergency n/a 7 (£35) before we issue your statement. Borrowing Fees per charging Period Further details can be found online at barclays.co.uk/youroverdraft Monthly Maximum Charge £32 £67 11
6 Charges for other services We can change these at any time. We’ll tell you the current charges when you request the service. Service Fee Sending money within the UK Cancelling a CHAPS payment £20 Same-day transfer of money to another bank in the UK (CHAPS) £25 Sending money outside the UK Cancelling an international payment order (other than cheque) £20 Tracing*, recalling, cancelling or changing a payment £20 Barclays International Payments made via Barclays Mobile Banking or online banking £0***1 Priority Barclays International Payments (BIPS) made via branch or telephone banking £40***1 Standard Barclays International Payments (BIPS) made via branch or telephone banking £25***1 SEPA Credit Transfers made via Barclays Mobile Banking or online banking £0*** SEPA Credit Transfer made via branch or telephone banking £15*** Receiving money from outside the UK Receiving currency or international payments (outside SEPA) £6 Other Direct Presentation Service (for rapid cheque clearance) £20 Banker's draft £15 Cancel (or stop) a cheque £12.50** Replacement or additional PINsentry card reader £6** *We will only charge a tracing fee where we have been provided with the incorrect details (e.g. sort code and account number) for the payment instruction **Free for Premier Banking customers ***Overseas delivery charges may still apply 1 Payments in USD to banks outside of the US may incur a USD Cover Charge of £3 in addition to the overseas delivery charge. Barclaysafe Fee # Barclaysafe – our safe custody service Standard service for documents and wallets only £3 per month plus £10 per access # Includes VAT (VAT not applicable in the Channel Islands). We reserve the right to amend the price of Barclaysafe in line with any change in the rates of VAT. We may also make other changes – you can find out more information in the Barclaysafe terms and conditions. 12 Barclays tariff for personal customers
Receiving Money from Service – Non Sterling Cheques Fee outside the UK Cheques in non-sterling currencies – collection *** • Under £50 equivalent – free • £50 - £100 equivalent - £4.00 We can change these at any time. •£ 100 and above equivalent – 0.25% of We’ll tell you the current charges cheque’s value. Min £16 max £40 when you request the service. Cheques in non-sterling currencies – negotiation dependent on • Under £50 equivalent – free foreign bank*** • £50 - £100 equivalent - £4.00 •£ 100 and above equivalent – 0.25% of cheque’s value. Min £9 max £60 (plus a correspondent banks’ charge of £6, which only applies when currency differs from that of the country where the cheque is drawn) • Plus interest charge •N o interest charge for cheques drawn on Barclays in the UK Returned Foreign Cheques £7 *** Cheque Collection: The face value of the cheque less any charges deducted by the paying bank and Barclays is credited to you normally within 4-6 weeks, depending on the bank and the country we present the cheque to. For foreign currency accounts this fee will be converted to the debit currency using the relevant foreign exchange rate on the day we process the payment. Cheque Negotiation: There is an additional interest charge for the funds that Barclays advances you. Where funds are being paid into an account in the same currency as the cheque, the interest charge (minimum £2) will be shown separately. Where there is a currency conversion, this charge will be included within the negotiation rate. 13
Currency Cheques Negotiations If you deposit a cheque drawn in a foreign currency on an Should you require funds earlier than the collection process, account outside the UK, we will need to collect or negotiate it as then we may be able to negotiate the cheque. a foreign cheque. Negotiations are only available in a limited number of currencies and countries and are subject to approval that we may advance Collections you funds. This is the standard way of getting payment for an international/ For a negotiation we will collect the cheque as per the currency cheque. We will present the cheque to the bank the collections process detailed on this page, but advance funds to cheque is drawn on and credit your account once we have you when our International Cheques department process the received cleared funds1 from the other bank. cheque. The time this takes will vary depending on both the bank and the As we are advancing funds to you we will charge you interest country we have to present the cheque to. This could be up to six based on the typical number of days within which we expected the weeks. The cleared funds received may not match the value of the cheque to clear at a margin above the Bank Of England Bank Rate cheque as the overseas bank may take a charge. Once Barclays for the currency. The interest fee and our charges will be deducted has received funds we will deduct our charges and credit your from the proceeds1 credited to your account. Should we need to account with the net proceeds. Where we need to convert the convert the proceeds of the cheque to another currency to credit funds into the currency of your account then the relevant Foreign your account then we will use the Foreign Exchange Negotiation Exchange Rate on the day we process the payment will be used. rate available at the time of processing. Please note this FX rate will incorporate the interest fee we will apply. 1 All funds credited to your account are subject to recourse, which means we may debit your account for the value of the cheque should we subsequently be advised the cheque was fraudulent. If the currency of the cheque is different to that of your account we will use the current Foreign Exchange rate at the time and therefore the amount we debit will not match the amount we paid into your account. 14 Barclays tariff for personal customers
7 Other important information Examples on our website Cooling off You can view examples on our website of charges for making If you are not happy with your account, you have a 14-day period payments from your account when there isn't enough money. in which to contact us to cancel your account or switch to another account. This period starts from the date you open your account How and when fees will be taken from your or the date you receive your account terms and conditions and other information, whichever is later. If you contact us within this account period to cancel or switch your account, we'll refund any account Fees can be taken from your account fees you may have paid. However, if you cancel or switch your account later than 14 days, you will not be refunded the account • Straight away, such as for payments or when you ask for a fees that you have paid. If you wish to cancel or switch your specific service. (See section 6) account, you should tell us by writing to: Barclays Bank UK PLC, • Each month, for example, Pack fees are taken from your Leicester Servicing Centre, Leicester LE87 2BB. account on the first working day of the month. The Barclays Blue Rewards fee is taken from your account on the second working Getting help day of the month. If your debts are rising, you could be in financial difficulty and • After we give you notice. We will give you at least 14 days’ advance could benefit from some advice. If you feel this may apply to notice on your statement of the total amount of any arranged you, please contact us to discuss your financial position – we’re Overdraft and Emergency Borrowing daily fees and Unpaid here to help. Simply contact your local branch or visit Transaction Fees before they are taken from your account. barclays.co.uk/moneymanagement Arranged overdraft, Emergency Borrowing and Unpaid Transaction Alternatively, you can get free independent debt advice from fees will be taken from your account monthly. We work out the organisations such as National Debt line (call 0808 808 4000*), monthly charging period for these fees from the date you chose the Consumer Credit Counselling Service (call 0800 138 1111*) for your regular statement. The monthly charging period always or your local Citizens Advice Bureau. closes two days before the date we issue your statement. There may also be other taxes or costs that are not paid through us or imposed by us that you have to pay in connection with your account. 15
Your feedback The EU General Data Protection Regulation We want to hear if you feel unhappy with the service you have Under the EU General Data Protection Regulation you have a right received from us. This gives us the opportunity to put matters of access to certain personal records. If you wish to exercise this right and improve our service to all our customers. right, please go to barclays.co.uk/control-your-data You can complain at your branch, in writing, by email or by telephone. A leaflet detailing how we deal with complaints is Find out more today available on request in our branches, from the Barclays Information Come in to a branch Line on 0800 400 100* or at barclays.co.uk. Alternatively you can Call 0345 7 345 345* write to us at Barclays, Leicester LE87 2BB. Click barclays.co.uk If we do not resolve your complaint internally to your satisfaction, you may be able to refer it to the Financial Ombudsman Service at Exchange Tower, London E14 9SR (Tel: 0800 023 4567* or 0300 123 9123*, or if calling from abroad +44 20 7964 0500*). The Financial Ombudsman Service is an organisation set up by law to give consumers a free and independent service for resolving disputes with financial firms. Details of those who are eligible complainants can be obtained from the Financial Ombudsman Service financial-ombudsman.org.uk 16 Barclays tariff for personal customers
8 Glossary of Terms To make it easier for customers to understand what fees apply for services they use, Banks and Building Societies are using ‘standardised terms’. These are intended to help customers compare the cost of service more easily. The standardised terms and their meaning are set out below. Term Definition Maintaining the account The account provider operates the account for use by the customer. Arranged overdraft The account provider and the customer agree in advance that the customer may borrow money when there is no money left in the account. The agreement determines a maximum amount that can be borrowed, and whether fees and interest will be charged to the customer. Unarranged overdraft The customer borrows money when there is no money left in the account (or when the customer has gone past their arranged overdraft limit) and this has not been agreed with the account provider in advance. Refusing a payment due to lack of funds The account provider refuses a payment from the customer’s account because there is not enough money in it (or it would take the customer past their arranged overdraft limit). Allowing a payment despite lack of funds The account provider allows a payment to be made from the customer’s account although there is not enough money in it (or it would take the customer past their arranged overdraft limit). Direct debit The customer permits someone else (recipient) to instruct the account provider to transfer money from the customer’s account to that recipient. The account provider then transfers money to the recipient on a date or dates agreed by the customer and the recipient. The amount may vary. Standing order The account provider makes regular transfers, on the instruction of the customer, of a fixed amount of money from the customer’s account to another account. Sending money within the UK The account provider transfers money, on the instruction of the customer, from the customer’s account to another account in the UK. Sending money outside the UK The account provider transfers money, on the instruction of the customer, from the customer’s account to another account outside the UK. Receiving money from outside the UK When money is sent to the customer’s account from an account outside the UK. continued overleaf 17
Term Definition Cash withdrawal in pounds in the UK The customer takes cash out of the customer’s account in pounds at a cash machine, bank or Post Office in the UK. Cash withdrawal in foreign currency The customer takes cash out of the customer’s account in foreign currency at a cash machine or, where outside the UK available, at a bank outside the UK. Debit card payment in pounds The customer uses their debit card to make a payment in pounds. This can be in a shop, online or over the phone. Debit card payment in a foreign currency The customer uses their debit card to make a payment in foreign currency. This can be in a shop, online or over the phone. Cancelling a cheque The customer asks the account provider to cancel a cheque that the customer has written. 18 Barclays tariff for personal customers
9 Financial Services Compensation Scheme (FSCS) Barclays Bank UK PLC is covered Basic information about the protection of your eligible deposits by the Financial Services Eligible deposits in Barclays Bank UK PLC the Financial Services Compensation Scheme (FSCS) Compensation Scheme (FSCS), are protected by: the UK’s statutory deposit guarantee scheme. The FSCS Limit of protection: £85,000 per depositor per bank pays compensation to eligible The following trading names are part of Barclays: Barclays, Barclays Business Banking, Barclays Premier Banking and Barclays depositors if a bank is unable to Wealth Management. meet its financial obligations. Most depositors are covered by the scheme. If you have more eligible deposits at the All your eligible deposits at the same bank are ‘aggregated’ The Prudential Regulation same bank: and the total is subject to the limit of £85,000. Authority is a financial services If you have a joint account with other person(s): The limit of £85,000 applies to each depositor separately. regulator. As one of Barclays Reimbursement period in case of bank’s failure: 20 working days. regulators, the Prudential Regulation Authority requires Currency of reimbursement: Pound sterling (GBP, £) or, for branches of UK banks operating Barclays to give you the in other EEA Member States, the currency of that State. FSCS Information Sheet and To contact Barclays Bank UK PLC for enquiries Barclays Bank UK PLC accompanying Exclusions List relating to your account: 1 Churchill Place to help you understand whether Canary Wharf London and how your deposits are E14 5HP protected. You should read this To contact the FSCS for further information Financial Services Compensation Scheme document carefully and then on compensation: 10th Floor Beaufort House keep it safe for future reference. 15 St. Botolph Street London EC3A 7QU Tel: 0800 678 1100* or 020 7741 4100* email: ICT@fscs.org.uk More information: fscs.org.uk 19
Additional information In some cases eligible deposits which are categorised as ‘temporary high balances’ are protected above £85,000 for six Scheme responsible for the protection of your eligible deposit months after the amount has been credited or from the moment Your eligible deposit is covered by a statutory Deposit Guarantee when such eligible deposits become legally transferable. These are Scheme. If insolvency of your bank, building society or credit union eligible deposits connected with certain events including: should occur, your eligible deposits would be repaid up to £85,000 (a) c ertain transactions relating to the depositor’s current or by the Deposit Guarantee Scheme. prospective only or main residence or dwelling; (b) a death, or the depositor’s marriage or civil partnership, General limit of protection divorce, retirement, dismissal, redundancy or invalidity; If a covered deposit is unavailable because a bank, building society or credit union is unable to meet its financial obligations, (c) the payment to the depositor of insurance benefits or depositors are repaid by a Deposit Guarantee Scheme. This compensation for criminal injuries or wrongful conviction. repayment covers at maximum £85,000 per bank, building society More information can be obtained at fscs.org.uk or credit union. This means that all eligible deposits at the same bank, building society or credit union are added up in order to Limit of protection for joint accounts determine the coverage level. If, for instance, a depositor holds In case of joint accounts, the limit of £85,000 applies to each a savings account with £80,000 and a current account with depositor. However, eligible deposits in an account to which £20,000, he or she will only be repaid £85,000. two or more persons are entitled as members of a business partnership, association or grouping of a similar nature, without This method will also be applied if a bank, building society or credit legal personality, are aggregated and treated as if made by a single union operates under different trading names. depositor for the purpose of calculating the limit of £85,000. Barclays Bank UK PLC also trades under Barclays, Barclays Business Banking, Barclays Premier Banking and Barclays Wealth Reimbursement Management. This means that all eligible deposits with one or The responsible Deposit Guarantee Scheme is the Financial more of these trading names are in total covered up to £85,000. Services Compensation Scheme, 10th Floor Beaufort House, 15 St Botolph Street, London EC3A 7QU, Tel: 0800 678 1100* or 020 7741 4100,* email: ICT@fscs.org.uk. It will repay your eligible deposits (up to £85,000) within 20 working days until 31 December 2018; within 15 working days 20 Barclays tariff for personal customers
from 1 January 2019 until 31 December 2020; within ten working Financial Services Compensation Scheme days from 1 January 2021 to 31 December 2023; and within seven working days from 1 January 2024 onwards, save where specific Exclusions list exceptions apply. A deposit is excluded from protection if: Where the FSCS cannot make the repayable amount available within (1) The holder and any beneficial owner of the deposit have seven working days, it will, from 1 June 2016 until 31 December 2023, never been identified in accordance with money laundering ensure that you have access to an appropriate amount of your covered requirements. For further information, contact your bank, deposits to cover the cost of living (in the case of a depositor which is building society or credit union. an individual) or to cover necessary business expenses or operating (2) The deposit arises out of transactions in connection with which costs (in the case of a depositor which is not an individual or a large there has been a criminal conviction for money laundering. company) within five working days of a request. (3) It is a deposit made by a depositor which is one of the following: If you have not been repaid within these deadlines, you should contact the Deposit Guarantee Scheme since the time to claim • credit institution reimbursement may be barred after a certain time limit. Further • financial institution information can be obtained at fscs.org.uk • investment firm Other important information • insurance undertaking In general, all retail depositors and businesses are covered by • reinsurance undertaking Deposit Guarantee Schemes. Exceptions for certain deposits • collective investment undertaking are stated on the website of the responsible Deposit Guarantee • pension or retirement fund (unless they are deposits by Scheme. Your bank, building society or credit union will also inform personal pension schemes, stakeholder pension schemes you of any exclusions from protection which may apply. If deposits and occupational pension schemes of micro, small and are eligible, the bank, building society or credit union shall also medium, sized enterprises) confirm this on the statement of account. • public authority, other than a small local authority. For further information about exclusions, refer to the FSCS website at fscs.org.uk 21
22 Barclays tariff for personal customers
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You can get this in Braille, large print or audio by calling 0800 400 100* (via Text Relay or Next Generation Text Relay if appropriate). Barclays also welcomes calls via SignVideo for BSL users. Visit barclays.co.uk/signvideo Call monitoring and charges information * Calls may be monitored or recorded for quality and training purposes. Calls to 0800 numbers are free if made from a UK landline or personal mobile. Calls to 03 numbers are charged at the same rate as calls to 01 and 02 landlines, and will count towards any inclusive minutes you have covering calls to landline numbers. Charges may apply when calling from abroad. Barclays Bank UK PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 759676). Registered in England. Registered No. 9740322. Registered Office: 1 Churchill Place, London E14 5HP. 9913194_UK, Revised 10/18
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