Bankers on the Front Lines in the Fight Against Financial Exploitation of the Elderly
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DECEMBER 2021 WISCONSIN BANKERS ASSOCIATION FOUNDED 1892
Bankers on the Front Lines in the Fight Against
Financial Exploitation of the Elderly
By Paul Gores with making larger-than- According to the
An elderly bank normal withdrawals. FBI, each year millions
customer says she needs A man in his late 70s of elderly Americans
to send $10,000 to her states he was notified he are victimized by some
grandson, who called just won a lottery, but type of financial fraud
from Mexico frantically needs to send money to or confidence scheme,
claiming that’s how cover the taxes before he draining seniors’ bank
much money he needs to can receive his prize. accounts of more than
get out of jail. Scenarios like these $3 billion.
A man suddenly has are among red flags In Wisconsin, a
started appearing with bankers watch for as they survey last year for the
his father-in-law on try to prevent their custo- Wisconsin Department
visits to the bank, mers from falling victim of Health Services
assisting the senior, to the growing crime of indicated that more
who sometimes seems financial exploitation of than $31 million was lost
nervous or confused, older adults. (continued on p. 22)
Promoting Careers in Banking to a Younger Generation
By Hannah Flanders difficult task to grasp
As labor shortages wear every aspect of banking
on and baby boomers without the ability to
retire in droves, every experience it directly.
industry is facing the According to Jessica
issue of how to approach Fox-Wilson, director
the younger generation, of Career Works at
and banking is certainly Beloit College, college
no exception. Raised on students are impressively
technology and emerging passionate and
trends, there is no doubt enthusiastic about what
these kids know our they do, and their lack
future. After all, they are efforts into making sure The trouble however understand future of preconceived notions
it. Each day, it becomes our future is prepared to is not understanding why technology and have also makes them to be
increasingly more impor- take on important roles banks should hire new, the ability to use vast far more adaptable to an
tant to reinvest our in our society. younger talent; they experiences to provide a industry than a seasoned
non-banking perspective. veteran may allow for.
The question remains Although, students
how do banks promote typically don’t gravitate
careers in banking to towards a career in
a Gen Z. banking, Kim Huntley,
Jim Johannes, senior vice president
University of Wisconsin- of human resources at
Madison School of Waukesha State Bank,
Business professor understands that new
emeritus of banking and graduates from high
finance, knows firsthand school and college aspire
to make lasting impacts
UMS
Madison, WI 53718 the way his students see
on the communities; a
PAID
banking: an app on their
trait perfectly aligned
U.S. POSTAGE 4721 South Biltmore Lane
PRSRT STD Wisconsin Bankers Association
smartphone or a teller
behind a screen. It’s a (continued on p. 20)
2 DECEMBER 2021
Rise to the Occasion!
Join Us at the Bank Executives Conference in February
By Kenneth D. Thompson there will no doubt be have allowed Wisconsin
I would like to formally invite something of interest for every banks and their communities
Message from leader in your bank. to strengthen along the way.
all WBA-member banking
executives and leaders in the Chair I am also excited to Which of the changes that
Wisconsin to join me at WBA’s Kenneth D. announce that this annual emerged during the pandemic
Bank Executives Conference. Thompson conference will return in are here to stay? How will
This annual, premier banking person for the first time you approach changes in talent
event allows for nearly endless since 2020. I look forward recruitment and retention,
opportunities to network The unifying theme of this to celebrating a return to technology and cybersecurity,
among peers as well as develop togetherness while also and merger and acquisition
year’s WBA Bank Executives
and learn skills from nationally honoring the wide range of trends? What will it mean
Conference will be “Rise.” to be relevant in this new
recognized speakers and successes banking leaders in
leaders in the banking industry. our state have achieved during environment? The conference
such a treacherous time. will address these questions
The Bank Executives The unifying theme of and prepare you to take
Conference will be held this year’s conference will action on the work that lies
» Learn more February 9–11 at the Kalahari be “Rise”. I encourage you ahead of you. Join us to
FEB. discover how you will “Rise”
about the Bank Convention Center in and your executive team to
9–11 Executives Wisconsin Dells. Featuring begin thinking about how to the new leadership
2022 challenges of 2022.
Conference on both general and breakout your bank has risen to the
p. 4 of this issue, or visit sessions, opportunities for occasion over the course Thompson is president and CEO
www.wisbank.com/BEC. networking, and recognition of the past two years and of Capitol Bank, Madison, and
of several prestigious awards, how resiliency and action the 2021–2022 WBA board chair.
VIRTUAL | JANUARY 4, 2022
10:30 a.m.–Noon CT | 11:30 a.m. – 1 p.m. ET
9:30 a.m. – 11 a.m. MT
An Economic Discussion with… Economic Mega Trends 2022
NEEL KASHKARI and Beyond with…
President and CEO DR. DAVID KOHL, Ph.D.
Minneapolis Federal Reserve Bank Professor Emeritus
Kashkari
Virginia Tech
About Kashkari…
Kohl
Neel Kashkari took office as president and chief About Dr. Kohl…
executive officer of the Federal Reserve Bank Dr. David Kohl is an academic Hall of Famer in
of Minneapolis on Jan. 1, 2016. In this role, he the College of Agriculture at Virginia Tech,
serves on the Federal Open Market Commit- Blacksburg, Virginia. He has keen insight
tee, bringing the Ninth District’s perspective to into the agriculture industry gained through
monetary policy discussions in Washington, D.C. Register online at: extensive travel, research, and involvement
In addition to his responsibilities as a monetary in ag businesses. He has traveled nearly
policymaker, Kashkari oversees all operations of www.wisbank.com/Econ 10 million miles; conducted more than 7,000
the Bank, including supervision and regulation, presentations; and published more than 2,500
treasury services, and payments services. articles. Dr. Kohl’s wisdom and engagement
Questions: Contact with all levels of the industry provide a
unique perspective into future trends.
wbaeducation@wisbank.com
or 608-441-1252.
DECEMBER 2021 3
Together, let ’s
make it happen.
Denise Bunbury
Call me at 608.234.1438
Based in Eau Claire, Wis., serving Wisconsin, Illinois and the Upper Peninsula of Michigan
Why choose Bell as your bank’s lending partner?
Leverage our large lending capacity, up to $20 million on correspondent loans. Our
lending limits are high enough to accommodate what you need, when you need it.
Commercial & ag participation loans Bank building financing
Bank stock & ownership loans Business & personal loans for bankers
We do not reparticipate any loans.
Perry Rassler Callie Schlieman Craig McCandless Mike Pate Todd Holzwarth Mary Voss Tracy Peterson
763.242.7518 701.433.7430 406.850.3790 402.301.3707 605.321.9197 515.577.0070 480.259.8280
Based in Minneapolis, Based in Fargo, N.D., Based in Billings, Mont., Based in Omaha, Neb., Based in Sioux Falls, S.D., Based in Des Moines, Based in Phoenix, Ariz.,
Minn., serving Minnesota specializing in serving Montana, serving Nebraska serving South and North Iowa, serving Iowa serving Arizona and
bank stock and Wyoming and Idaho Dakota, Northwest Iowa and Illinois Colorado
Regulation O lending and Southwest Minnesota
29010
Member FDIC
4 DECEMBER 2021
‘Tis the Season for Capitol Day 2022
By John Cronin By holding our Capitol of our industry in the
The holiday season will Day on January 18, our timing communities they serve. That
Advocacy in turn sets the stage for
soon be upon us. Time with could not be better. The
Update relaying our legislative
friends and family replete Legislature will conclude its
with delicious food, beverages, John Cronin activities for the 2021–22 priorities; these may be law or
and treats. These are some legislative session next March, policy changes we need enacted
of the most exciting weeks of and therefore, we are entering to remain successful, or defense
the calendar and include against threats that would
days many of us wait the negatively impact our members
whole year for. At WBA, and industry.
we have several high- WBA CAPITOL DAY
JAN. 18, 2022 | MONONA TERRACE | MADISON
Bankers are also trusted
members of the communities
profile occasions we wait
the whole year for, too. In our elected officials represent.
the Government Relations Register at www.wisbank.com/advocacy/capitol-day Capitol Day visits create valu-
department, Capitol Day takes able networking opportunities
the cake for us as the most In the morning, WBA will the home stretch. There for our members with legisla-
important event we coordinate be coordinating a panel discus- won’t be a better time to tors as well as peer bankers.
each year. sion with legislative leaders have this critical touchpoint We hope to see many of
So while you’re making and presentations by executive with legislators as we look to you on January 18 in Madison!
your holiday plans, be sure to agencies. During lunch, drive home our arguments on Please contact the WBA
make a plan to attend WBA’s attendees will hear The Insiders several key topics. The adage Government Relations team,
annual Capitol Day, which will — former Assembly Speaker “strength in numbers” could Lorenzo Cruz at lcruz@
be held just a few short weeks Scott Jensen and former not ring truer for an event like wisbank.com or 608-441-1206
later on Tuesday, January 18. Senate Majority Leader Chuck this; we want to have as wide a or John Cronin at jcronin@
After two years of virtual Chvala — provide perspective reach as we possibly can! wisbank.com or 608-441-1215,
programing due to COVID-19, on the 2022 elections. In the Meeting face to face with if you have any advocacy
I am happy to announce we afternoon, we will go as a group our elected representatives questions or concerns.
are returning to an in-person to the State Capitol to meet with gives us the opportunity to Cronin is WBA director – govern-
format this year. legislators on our key issues. convey the role and value ment relations.
Bank Executives
WBA
CONFERENCE
R IS E
FEBRUARY 9–11, 2022
Kalahari Resort & Convention
Center, Wisconsin Dells
www.wisbank.com/BEC
WISCONSIN BANKERS ASSOCIATION | 4721 SOUTH BILTMORE LANE | MADISON, WI 53718 | 608-441-1200 | www.wisbank.com
DECEMBER 2021 5
Legal Q&A: Delivery of Instruments to Mortgage Borrowers
Does Wisconsin Require
Q
Delivery of Instruments
to Mortgage Borrowers
after Payoff?
Compliance
Q&A
Visit www.wisbank.com to learn
more about this topic and other
compliance-related issues.
Legal Hotline:
The WBA Legal Depart-
ment does more than
A
Scott
Answer: Yes. Wisconsin requires Birrenkott address legal concerns for
delivery of the instrument, and, A note would meet the
the association; it provides
depending on the transaction, definition of “instrument”
tangible assistance to
under Article 9. WBA is also
other payoff requirements. member banks via its
frequently asked whether it
WBA is frequently asked provides several requirements free legal call program.
must be the “original” instru-
whether banks must provide a regarding receipts, accounting, The association’s team of
ment or a reproduction of such
copy of a note to the borrower and evidence of payment. attorneys work to relieve
item provided to the borrower.
at time of payoff. Wisconsin One such requirement is that some of the industry’s
This question is not addressed
law requires provision of a the bank must give or forward compliance pressure as a
within the statutes. Thus, the
payoff statement, and for to the customer instruments timely resource for a wide
bank should check with its
Wisconsin Consumer Act trans- which acknowledge payment variety of legal inquiries.
practices in relation to the
actions, the bank must provide in full. It also requires release requirements. For example, it Submit your legal
a copy of the “instrument.” A of any security interest could be that the bank has a inquiry via email (wbalegal
copy of the note would meet when there is no outstanding practice of providing the @wisbank.com) or by
that requirement. secured obligation. original stamped “paid,” to calling the legal hotline
Wisconsin’s payoff “Instrument” is a defined provide the borrower with at 608-441-1200.
statement requirements can term under Uniform Commercial documentation that the obliga-
be found under Wis. Stat. Code Article 9. An “instrument” tion has had been paid directly
section 708.15(3). That section means a negotiable instrument on the original. It might also be
requires that the bank must or any other writing that evi- Birrenkott is WBA assistant director
a decision which is made as a – legal. For legal questions, please
file and give the secured dences a right to the payment matter of best practice, as then email wbalegal@wisbank.com.
creditor notification within of a monetary obligation, is there can be no question as to
30 days after receiving full not itself a security agreement Note: The above information is not
whether the original was paid.
intended to provide legal advice;
payment or performance or lease, and is of a type that If you have any questions on rather, it is intended to provide
of the secured obligation. in ordinary course of business this topic or other compliance general information about banking
Additionally, for loans covered is transferred by delivery with matters, contact WBA’s legal issues. Consult your institution’s
by the Wisconsin Consumer any necessary endorsement call program at 608-441-1200 attorney for specific legal advice
Act, Wis. Stat. section 422.306 or assignment. or wbalegal@wisbank.com. or assistance.
Nominations for Banker of the Year Are Open
Nominations are due made an outstanding effort in banking event in Wisconsin are doing around our state
Friday, December 10 service to their bank, to their and will take place February inspire all of us in the industry.
community, and to the banking 9–11, 2022. I look forward to learning
By Rose Oswald Poels profession. If you know anyone who more about the many ways
Each year, I’m humbled by To qualify, nominees qualifies, I encourage you to the nominees are making an
the work of bankers as must be an employee of a download a nomination form impact and to recognizing an
leaders in our community. It Wisconsin bank and a member (www.wisbank.com/banker- outstanding individual at the
is my honor to celebrate their of WBA. Additionally, the of-the-year-registration) to Bank Executives Conference
achievements and commend individual should be a bank recognize their efforts in their in February.
them in their services not president/CEO, or have banks and communities. Year Questions about the award
only as industry leaders but held this role in the recent after year, we are fortunate to or the nomination and selection
through their commitments past. Nominations may be receive nominations for many process may be directed to
to the banking industry and submitted by any person qualified individuals. If you WBA Executive Vice President
Wisconsin communities. who is able to describe the have nominated someone in – Chief of Staff Daryll Lund
I am pleased to announce banker’s civic and professional the past who was not selected, at dlund@wisbank.com
that the Wisconsin Bankers accomplishments. The award please do not hesitate to re- or 608-441-1203.
Association is now accepting will be presented during submit your nomination. The
Oswald Poels is WBA president
nominations for the 2021 the WBA Bank Executives form must be returned by and CEO.
Banker of the Year Award. Conference on February 10, December 10, 2021.
Annually, this award 2022 in Wisconsin Dells. The stories we hear about
recognizes someone who has The conference is the largest the positive work bankers
6 DECEMBER 2021
It’s Back to School Time!
Upcoming Education Events for Wisconsin bankers
WBA schools have a strong reputation for focusing on a particular area of
banking, allowing for a deep dive into that focused area over the course of two
to five days. Three schools will be offered in March 2022, two focused on loan
and real estate compliance and a third school designed for mortgage lenders and
processing staff. Each school will be held at the WBA office in Madison in our
new Engagement Center.
» Visit www.wisbank.com/education for more information about these schools or to register online.
Loan Compliance School includes all of the elements of attendees with a strong Bankers who attend this
March 7–11 | Madison the Real Estate Compliance foundation on federal and state four-day school will gain
This weeklong school was School, in addition to non-real real estate lending laws and the knowledge and tools
designed to provide attendees estate specific lending rules. regulations. Bankers looking needed to be successful
with a fundamental overview to also understand non-real in the complex and highly
of the various lending Real Estate Compliance School estate specific lending laws and competitive mortgage lending
regulations affecting their March 9–11 | Madison regulations should consider field. Attendees will learn
institution, updates in current Looking for a focus just on real registering for the weeklong from seasoned professionals
trends in compliance, and the estate specific lending laws Loan Compliance School. the concepts needed to reach
guidelines to use in interpreting and regulations? This three- that success and will learn
federal and Wisconsin state day school is available as a Residential Mortgage from fellow students through
laws, regulations, and official portion of the weeklong Loan Lending School case study work as groups
commentary. This school Compliance School, providing March 29–April 1 | Madison collaborate on assignments.
ANNIVERSARIES Bank
Commemorating Service to Generations of Customers
WBA-member banks 2021 Anniversaries 2022 Anniversaries Is Your Bank Celebrating a
celebrate milestone Congratulations to the Congratulations to the Milestone Anniversary Soon?
following four Wisconsin banks, following five Wisconsin banks, If you’re still looking for
anniversaries which celebrated milestone which will celebrate milestone ideas on how to commemorate
The banking industry has a anniversaries in 2021: anniversaries in 2022: your institution’s achievement,
long and storied history in you may want to look to the
100-Year Anniversaries: 100-Year Anniversaries:
Wisconsin. From being an past for inspiration as you turn
outlawed practice in the 1840s » Headwaters State Bank, » DMB Community Bank,
toward your bank’s future.
to today’s diverse industry, Land O’ Lakes DeForest
Wisconsin banks have shown
banks have always helped » WaterStone Bank, SSB, » First Federal Bank of no shortage of creativity when
Wisconsin consumers buy Wauwatosa Wisconsin, Waukesha it comes to commemorating
their first homes, finance their 125-Year Anniversaries: » Mayville Savings Bank landmark anniversaries,
vehicles, and achieve their » The Bank of Brodhead 125-Year Anniversaries: celebrating with everything
business dreams. Remarkably, » Farmers & Merchants from customer appreciation
» Horicon Bank
nearly half of Wisconsin’s State Bank, Waterloo picnics to special CD rates
banks have been serving Congratulations! to autograph sessions with
» Independence State Bank
their communities for over professional athletes.
a century! Congratulations to all! However you choose to
celebrate, make sure both bank
» Let WBA know how you plan to commemorate your bank’s success! Email photos and press releases of your employees and customers have
institution’s events to bulletinboard@wisbank.com and let the industry join in the celebration!
a fun and memorable event!
DECEMBER 2021 7
It shouldn’t take a four-foot diameter oak tree in your
kitchen to find out who you can trust.
BUT
SOMETIMES
IT DOES.
And that’s the Silver Lining®.
To find out more about the Silver Lining and a
special discount on home and auto insurance
just for members of the
Wisconsin Bankers Association,
contact an official supplier
of the Silver Lining.
For the name of an agency near you, visit
thesilverlining.com.
8 DECEMBER 2021
MBIS Founded in 2011
Midwest Bankers Insurance Services Marks 10th Year
By Hannah Flanders banks, emerging claim trends, industry trends that effect
Midwest Bankers Insurance best practices, internal control community banks is a priority
Services (MBIS) will be guidance, and policy placement for MBIS. “In my 32 years
celebrating its 10-year which provides safety and working with financial
MIDWEST BANKERS
anniversary in December. Insurance Services security to banks. “Insurance institutions, I haven’t seen a
Following several years of for banks by people who know market harden [like] I’ve seen
» To learn more please visit
financial downturn throughout banks” has allowed each of the cyber liability market,” said
www.mbisllc.com.
the U.S. and an increasing the MBIS product offerings to Otteson. “This is primarily
need for state association-run be customized for insurance due to the huge increase in
insurance agencies that could protection and a high level of ransomware claim payments.
independent insurance agency
defend and advocate for the policy education to meet the The insurance carriers are
focused exclusively on
banking industry, MBIS was needs of member banks. requiring various internal
community banks,” says
founded in 2011. What started MBIS is comprised of a controls. Getting ahead of these
Daryll Lund, MBIS president
as a purchase of BancInsure’s team of dedicated professionals internal control requirements
as well as WBA executive vice
“Book of Business” flourished who understand insurance and before renewal date will be key
president and chief of staff.
into policies that span community banks. Along with to securing terms and to soften
“As an association-owned
multiple insurance carriers Jeff Otteson, vice president the premium increase.”
company, ultimately revenue
and specialization of offerings of sales, the Wisconsin By proving the highest-
we receive from our success
that better help protect local, MBIS team members include quality service and education,
in MBIS supports the overall
Midwestern banks. Melissa Noonan, account MBIS has helped community
mission of WBA. MBIS now
“Wisconsin Bankers Asso- manager, and Becky Gatzke, banks protect their earnings and
serves over 225 bank clients
ciation (WBA) is a co-owner insurance assistant. capital in times of uncertainty,
in Wisconsin, Minnesota,
of MBIS along with the As well as providing while providing guidance
and North Dakota.”
Minnesota Bankers Associa- professional insight and ahead of emerging trends.
MBIS prides itself on its
tion (MBA). MBIS is an education, keeping up on
understanding of community Flanders is WBA writer/editor.
WE PROTECT YOU
from the Unexpected
Professional/Specialty Lines Property & Casualty Lines Lending Related Lines
• Financial Institution Bond • Property & Casualty • Master Property (Force Placed)
• Directors & Officers Liability • Foreclosed Property • Mortgage Protection
• D&O Civil Money Penalties • Workers Compensation • Lenders Single Interest
• Cyber Liability • Umbrella Liability • Flood Compliance Solutions
• EFT Guard
• Excess Deposit Bond
Jeff Otteson
Vice President of Sales
Contact Us! Melissa Noonan
Account Manager
jeffo@mbisllc.com
www.mbisllc.com melissan@mbisllc.com
608.217.5219 608.441.1275
DECEMBER 2021 9
Recent Winter Summit a Highlight of Year-Round
Advantages to BOLT Section Membership
Attendees of the WBA Build- WBA-member banks look have multiple BOLT members
ing Our Leaders of Tomorrow to BOLT as a resource to help among their staff.
(BOLT) Winter Leadership prepare their next leaders The benefits of being a
Summit spent a day learn- faster. BOLT offers unique BOLT member extend beyond
ing about the future of digital educational opportunities that the summits. Bankers receive
assets, how innovation and » Sign up for BOLT membership
apply to every role in the bank. opportunities to become more
technology enhance the client at www.wisbank.com/bolt. Post-summit surveys report engaged in advocacy work,
experience, and leadership that the event ignites a spark participate in community
principles. Throughout the in attendees and provides them service, and nurture their
November 4 event in Stevens attendees rate the biannual with new skills to grow their professional support network
Point, attendees had opportuni- BOLT summits highly and careers. To date, WBA has over via the LinkedIn group.
ties to network with peers keep coming back to hear from 500 BOLT members repre- Please visit www.wisbank.
and grow their knowledge top speakers and to maintain senting more than 135 banks. com/bolt for more informa-
of the banking landscape in their connections with bankers There is no cost for banks to tion or to sign up to become a
Wisconsin. Year after year, from around the state. join BOLT, and many banks member of the section.
WBA BOLT W INTER LEADERSHIP S UMMIT
November 4, 2021 • Stevens Point
Thank you to our BOLT
Winter Summit Sponsors:
GOLD Associate Members:
BOK Financial Institutions
Group
Bankers’ Bank
Bell Bank
Boardman Clark
FHLBank Chicago
FIPCO
ICBA Services Network Group
Shazam
WBA Insurance Services
SILVER Associate Members:
Above, left: BOLT Winter Leadership Summit attendees particiated in tabletop discussions by topic. Above, right:
2021 BOLT Section Board Chair Loni Meiborg, Fortifi Bank, Berlin, welcomed participants to the summit.
Plante Moran
UFS Technology
Wipfli LLP
BRONZE Associate Members:
The Baker Group
CSI
EideBailly LLP
Executive Benefits Network
Godfrey & Kahn S.C.
Quad City Bank & Trust
Reinhart Boerner
Van Deuren S.C.
SBS CyberSecurity
Spectrum Investment
Advisors
VGM Forbin
von Briesen & Roper, S.C.
Above: The Leadership Jam Session was conducted by Leadership Coach Arika Pierce, J.D., Piercing Strategies, LLC. West Bend Mutual
The session presented an opportunity for participants to explore the everyday application of leadership principles. Insurance Company
10 DECEMBER 2021
TIRED OF BORROWING MONEY
BEING MORE COMPLICATED AND DIFFICULT
THAN IT NEEDS TO BE?
Bank Stock and Bank Holding Bank mergers, acquisition loans
Company Stock Loans and refinances up to $50 million
Done the Simple Way
1. 3. 5.
Calling us is CVB preparing the loan CVB wires
the first step. documents generally the funds.
within 5 to 10 days.
2. 4. 6.
You email us the Meeting the customer. Wow that was
appropriate docu- We will come to you to easy.
ments of information. sign loan documents.
» Call Rick Gerber at 1-866-282-3501 or email
rickg@chippewavalleybank.comDECEMBER 2021 11
Class of 2021
Honorees Celebrated at Leaders in Banking Excellence Ceremony
Five individuals were » (1) Honorees (left to right) John
honored by the Wisconsin (Gof) Thomson, Robert Gorsuch,
Bankers Association for Mary Staudenmaier, Merlin Zitzner,
their excellence in banking, and Jon Bernander. (2) Michael
community service, and civic Staudenmaier, Mary Staudenmaier,
involvement. A celebration and WBA Chair-Elect Dan Peterson.
was held on Friday, October (3) Jon Bernander. (4) Merlin Zitzner
29 at the WBA headquarters and WBA’s Rose Oswald Poels. (5)
Bob Gorsuch. (6) Gof Thomson. (7)
in Madison, where a Leaders
WBA Chair Ken Thompson, U.S.
in Banking Excellence Wall
Representative Scott Fitzgerald, and
installation displays a tribute
DFI Secretary Kathy Blumenfeld.
to outstanding current and
former bankers. The wall was
(4) 2022 Class nominations are being
established in 2020, and the accepted through May 13, 2022 at
five Class of 2021 honorees www.wisbank.com/excellence.
1
join the 12 inaugural honorees.
2 3 4
The honorees in the 2021 Representative Scott Fitz-
Leaders in Banking Excellence gerald, U.S. Representative
Class are: from Wisconsin’s 5th
» Jon Bernander, Congressional District, and
Bank of Wisconsin Dells; Wisconsin Department of
» Robert Gorsuch, Financial Institutions Secretary
Oak Bank, Fitchburg; Kathy Blumenfeld offered
» Mary L. Staudenmaier, congratulatory remarks to
The Stephenson National the honorees. The family,
Bank & Trust, Marinette; friends, and colleagues
» John (Gof) Thomson, who surrounded the award 5 6
The Bank of New Glarus; and winners shared heartfelt
» Merlin Zitzner, stories of the honorees’
Baraboo State Bank. contributions to the banking
Read the full biographies industry and to their
of the Leaders in Banking communities, making the
Excellence at www.wisbank. event especially memorable.
com/excellence2021 or stop by It was also a pleasure to
WBA’s office in Madison to see welcome back four honorees
the Wall of Excellence in person. from the inaugural 2020
WBA Chair Ken Thomp- class who attended the event:
son, president and CEO Steve Eager with his wife,
of Capitol Bank in Madison, Amy; Tom Farrell with his
began the event with opening wife, Jean; E. David Locke
remarks on the legacy that the with his wife, Debra; and 7
five individuals have left. Steve Schowalter.12 DECEMBER 2021
LEAD360 Conference
Retail, Marketing, Financial Literacy Professionals Meet
The WBA LEAD360 included Lauren Pasqualone, on seeking clarity and address- This popular event brings
Conference brought together Founder of The Awkward ing challenges effectively; bankers back year after year
retail bankers, marketers, Project, on getting out of your Josh Mabus, owner of for the practical knowledge
and financial literacy comfort zone in sales; Alonzo Mabus Agency, on product they can bring back to their
professionals from around Kelly, strategic leadership adoption; and Joe Hamilton, banks and the connections
the state November 16–17 partner and executive coach CEO of Vortex Optics, on they build with their peers
in Wisconsin Dells. Speakers at Kelly Leadership Group, customer experience. around the state.
WISCONSIN BANKERS ASSOCIATION
Nov. 16-17 | Wisconsin Dells
» Marketing, Sales, Retail, Financial Literacy
Photos from the WBA LEAD360 Conference held in November…
Alonzo Kelly of Kelly Leader- Above: Attendees enjoyed general sessions
ship Group led a session as well as breakouts for three tracks: retail
entitled, “The Secret Ingredient banking, marketing, and financial literacy.
to Effective Leadership;
Ask Better Questions!”
Left: The conference provided networking
time with fellow attendees and exhibitors.
*See p. 24 for a list and photos
of the Wisconsin Bankers
Foundation Financial Literacy
Award Winners.
We gratefully acknowledge and thank our LEAD360 Sponsors…
Sponsor: badges and lanyards Sponsor: Tuesday lunchDECEMBER 2021 13
| THANK YOU |
WBA extends our gratitude to our Gold, Silver, and Bronze Associate Member companies for standing
by and supporting the banking industry and the association during these difficult times. Despite
addressing their own challenges, these companies also provided services, information, and products
that help Wisconsin banks serve their customers and communities. Thank you.
WBA GOLD ASSOCIATE MEMBERS
™
WBA INSURANCE SERVICES
WBA Employee Benefits Corporation
Midwest Bankers Insurance Services
WBA INSURANCE SERVICES
WBA Employee Benefits Corporation
Midwest Bankers Insurance Services
WBA SILVER ASSOCIATE MEMBERS
WBA BRONZE ASSOCIATE MEMBERS
» Please visit www.wisbank.com/associates for more information.14 DECEMBER 2021
Bulletin Board
News about people working in Wisconsin’s financial institutions
Promotions and New Hires on its annual Inc. 5000 list,
Appleton the most prestigious ranking
First Business Bank is pleased of the nation’s fastest-growing
to announce the promotion private companies. The list
of Jerimiah Janssen represents a unique look at the
Janssen Roth Stiel Tomczak Stollfus
(pictured) to vice president II – most successful companies
commercial banking. within the American
Lifetime Service Awards Retirement economy’s most dynamic
Chicago Campbellsport Pardeeville segment — its independent
Scott Dienes Julie Roth (pictured), vice Congratulations to Pat Stollfus small businesses.
(pictured) president – lending at the (pictured), a customer service
has joined bank’s Campbellsport office, representative at the Pardeeville Brookfield
Associated Bank celebrated 30 years of service office, on her retirement from North Shore Bank announced it
as senior vice with National Exchange Bank National Exchange Bank & has been named as Newsweek’s
Dienes Best Small Bank in Wisconsin
president & Trust. Trust on October 29, after
and head of equipment finance 33 years of service. 2022. The community bank
and leasing. Fond du Lac has been providing financial
Becky Stiel (pictured), a Announcements services to local residents for
Fort Atkinson member of the loan services Beloit nearly 100 years.
PremierBank announces department, and Polly Inc. magazine has revealed
Kathleen Rolfs has been Tomczak (pictured), eBanking that SENB Bank is No. 2677
appointed vice president, (continued on p. 15)
consumer specialist, both
director of marketing and celebrate 25 years of service
Corina Kasten has been at National Exchange Bank
appointed vice president, & Trust.
director of digital banking Funds to Taylor County Supportive
Housing Help Reduce Homelessness
An Exciting “Move” to Lake Mills
Prevail Bank donated $3,000 to Taylor County Supportive Housing
as they work to open a new shelter in the Medford community.
Taylor County Supportive Housing will provide food, shelter, support
and solutions to those individuals and families who have nowhere
Farmers & Merchants State Bank, Waterloo is excited to take another else to go. It will help address the housing needs in Medford and its
step in the right direction by moving the Smith home 20 miles down surrounding communities. Laura Deuso (left), branch manager,
the road to provide space for building a new location of the Farmers Prevail Bank, Medford and Amanda Newberry (right), director,
& Merchants State Bank in Lake Mills. Taylor County Supportive Housing, Inc.
Have good news? To submit a notice, please email
bulletinboard@wisbank.com or mail entries to WBA Bulletin
Board, 4721 South Biltmore Lane, Madison, WI 53718.
Send photos as JPEG files. Questions? Contact WBA’s
Hannah Flanders at 608-441-1237 or hflanders@wisbank.com.DECEMBER 2021 15
Bulletin Board
News about people working in Wisconsin’s financial institutions
Promotions and New Hires Wausau to participate by dropping Rhinelander Military Support
(continued from p. 14) Peoples State Bank held a off items in donation bins Group, which will send them
care-package drive as a way for located at all central, northern, to soldiers overseas and to
Hortonville
everyone to honor veterans and and southeastern Wisconsin agencies serving veterans in
Wolf River Community Bank
active military for their service. Peoples State Bank branches Wisconsin. The donation drive
celebrates its 25th anniver-
The public was encouraged where they were given to the ran through Veterans Day.
sary in business. In honor of the
milestone, the bank donated to
25 local organizations that
continually support the commu-
nities that helped to build and
Fred Lamping
grow this community bank. Community
Milwaukee Service Award
The PNC Foundation is Community State Bank hosted
awarding a $600,000 grant the third annual Frank Lamping
to support the launch of the Community Service Award
at their bank headquarters
Black Business Boost Fund, an
in Union Grove. Nearly 100
ecosystem designed to increase guests celebrated this year’s
opportunities for Black award recipient and former
entrepreneurs and business Yorkville Town Board Member,
owners in underinvested James (Jim) Moyer. Moyer was
neighborhoods of Milwaukee. gifted $1,000 from Community
State Bank to donate to a
The program will include
non-profit organization of his
direct equity investments, choice. Moyer was the former
technical assistance, credit Union Grove Yorkville Fire Commission Chairman and, for that reason, he chose Union Grove Yorkville Fire and
recovery, incubation, access Rescue. Pictured (left to right): CSB Market President, David Moyer; Union Grove Yorkville Fire Department,
to co-working space, working Paula Robotka; Union Grove Yorkville Fire Department, James Robotka; 2021 Award Recipient, Moyer;
capital and strategic, ongoing Union Grove Yorkville Fire Department Chief, Tim Allen; CSB President and CEO Scott Huedepohl.
one-on-one mentoring.
(continued on p. 17)
Former Community State Bank In Memoriam
Repurposed for the Community WBA Remembers Cherished Colleague
William (“Bill”) D. Brouse, former president and CEO of the
Wisconsin League of Financial Institutions (“League”), passed away
at age 87 on November 2, 2021.
Bill was well known among savings banks and savings and loan
associations across the state having lobbied for and ran the League
for over three decades, including through the savings-and-loan
crisis of the 1980s, up until its merger with the Wisconsin Bankers
Association in 1998. His passion for the thrift industry remained
strong even after his retirement as he continued to follow banking
and WBA news, and often called various WBA staff to check in and
share his thoughts.
The following was published by his family: There will be no
service. Those who worked with him know his professional
accomplishments and will remember him as a generous, loyal
and creative colleague. He asked to be remembered as “Wm,”
husband of Stella for 68 years, Dad to daughters Roxanne and
Bobi and son-in-law, Paul, Grandpa to Brad and Alison and
her husband Brian, and GGPa to his great grandchildren Liesl,
Grace, Rowan, Lucy, David, Abigail, Bridget, Cecilia, Evelyn
Nestled in the former Community State Bank, Rochester office at and Gordon. He is also survived by his youngest sister, Judy
201 West Main Street, is DW Coffee. The building, now owned Busch, of International Falls, Minn. One of his last requests
by Jane and Bob Willard, showcases the beautiful architecture, was for champagne with breakfast. Cheers to you Wm, Dad,
serves a delicious cup of locally roasted coffee, and has a story Grandpa and GGPa. Godspeed.
bound to capture the hearts of many. The WBA staff send our deepest sympathies to Bill’s family.16 DECEMBER 2021
Your
EDUCATION Calendar
Conferences I Summits Schools I Boot Camps Seminars I Workshops WBA Webinars Other Events
JANUARY 2022 APRIL 2022 (continued)
• Midwest Economic Forecast Forum • FIPCO Software & Compliance Forum: Deposit
4 Virtual; (individual or group pricing options) 21 Madison
• Capitol Day • American Mortgage Conference
18 Madison 25–27 Pinehurst, N.C.
• Community Bankers for Compliance • Women in Banking Conference
(CBC) — Session I
26 Wisconsin Dells
25–26 Virtual half-days; (pricing options vary)
• Community Bankers for Compliance
(CBC) — Session II
FEBRUARY 2022 26 Stevens Point; (pricing options vary)
27 Madison; (pricing options vary)
• Bank Executives Conference
9–11 Wisconsin Dells • Principles of Banking Course
TBD Locations TBD; $550/attendee
• In-House Legal Counsel Webinar: Session 4
17 6-Part Webinar Series; $750/attendee
• Compliance Forum: Session 3
22 Wausau; Membership (pricing options vary)
MAY 2022
23 Madison; Membership (pricing options vary) • School of Bank Management
9–13 Madison; $1,395/attendee
MARCH 2022 • BSA/AML Workshop
13 Location TBD; $245/attendee
• Loan Compliance School
• FDIC Bank Directors College
7–11 Madison; $1,295/attendee
18 Stevens Point
• Real Estate Compliance School 19 Madison
9–11 Madison; $795/attendee
• In-House Legal Counsel Webinar: Session 6
• Introduction to Commercial Lending School 26 6-Part Webinar Series; $750/attendee
14–16 Madison; $795/attendee
• Personal Banker School
3/29 • Residential Mortgage Lending School
TBD Wausau; $495/attendee
–4/1 Madison; $1,095/attendee
• Security Officer Workshops
TBD Locations TBD; $175/attendee
• Call Report Review & Update Workshop
JUNE 2022
TBD Virtual • BOLT Summer Leadership Summit
• Advanced IRA Workshops 9–10 Wisconsin Dells; $200/attendee
TBD Locations TBD; $245/attendee • Credit Analysis Boot Camp
22–23 Rothschild/Wausau; $495/attendee
APRIL 2022
• Agricultural Bankers Conference
6–7 Wisconsin Dells; $300/ag section member or
$350/non-section member attendee » Visit www.wisbank.com/education
• In-House Legal Counsel Webinar: Session 5 for more information and online registration.
7 6-Part Webinar Series; $750/attendee » Or email WBA Education at wbaeducation@
• Power of Community Week wisbank.com or call 608-441-1252.
18–23 www.wisbank.com/BanksPowerWIDECEMBER 2021 17
Bulletin Board
News about people working in Wisconsin’s financial institutions
Recognizing Wisconsin Banking Professionals for Their Years of Dedicated
Service to the Banking Industry
WBA President and CEO Rose Oswald Poels presented Lifetime
Service Awards and a 50 Year Club certificate to long-time
banking professionals at the First National Bank and Trust
Company in Arcadia (formerly known as State Bank of Arcadia)
on November 12, 2021.
Certificates of recognition were presented to, seated (left
to right): Ronald Austin (50 years); Kevin P. Manley (38 years);
Oswald Poels, and Janet M. Mueller (47 years). Standing (left to
right): Nancy A. Filla (41 years); Nancy M. Lettner (39 years);
Sharon Halama (33 years); Keith V. Witte (39 years); Tami Eid
(42 years); Nancy A. Berg (32 years); Kris Kabus (37 years); and
Brenda M. Bautch (32 years).
“These individuals recognized for their many decades of
service are great examples of the heart of community banking,”
said Oswald Poels. “In addition to their work to support the
financial wellbeing of their clients, they are neighbors, friends,
and volunteers who strengthen their community. I’ve known Kevin
and his team for nearly 30 years, and it is my honor to present them with these lifetime service awards. With this day being Kevin’s last full day at the
bank, I want to wish him much enjoyment throughout his well-deserved retirement.”
Manley announced his retirement in October and his last day as a full-time employee was Friday, November 12. Under Manley’s leadership,
the State Bank of Arcadia grew into a strong community bank supporting the areas of Arcadia, Whitehall, and Independence. He has held roles in
operations, lending and served 24 years as the president of State Bank of Arcadia.
AbbyBank Donates $100,000 to The Children’s Imaginarium
The AbbyBank Foundation, Inc., Wausau is pleased to announce the
donation of $100,000 to the Children’s Imaginarium to fund an exhibit in
their “Farm to Fork” gallery. The Children’s Imaginarium will be part of the
downtown Wausau redevelopment and will feature 10,000 square feet of
space filled with highly interactive hands-on exhibits. All exhibits will be
rooted in STEM and will be a place for all children and families to spend
time together, interacting, learning, and playing.
Pictured (left to right) are: Craig Stuedemann, president and CEO,
AbbyBank; Hillary Strebe, executive assistant, AbbyBank Foundation;
Maggie Gordon, president, Children’s Imaginarium; Jenelle Thompson,
branch manager, AbbyBank, Wausau; Tammy Szekeress; vice president,
Children’s Imaginarium; and Ann Werth, board member, Children’s
Imaginarium.
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When Change is Coming, Bring Your ‘A’ Game
Navigating, planning, and embracing change through a global pandemic
By Stefanie Bonesteel to sharing, all communications
To say the last two years have » Fostering a sense of team is were reviewed for accuracy
been a wild ride at Citizens Strategic crucial during periods of and completeness to avoid the
Bank is an understatement. Connections change. While COVID need to correct points or share
We had both our President Stefanie prevented us from meeting missed details.
and our CEO retire following Bonesteel in person, we made the
lengthy careers at the bank. most of meeting virtually. One source of information
Then we completed a full At Citizens, our intranet is
core conversion, which the hub of what is happening
included several projects With so many changes in a A solid communication plan at our bank. At the start of our
and implementations before short period of time, we knew Just like communications to core conversion, we created a
and after conversion. Next our internal communications customers need to be planned special and separate area on
came an upgrade to our online would be paramount. Not only out, messages to employees the intranet to be The Spot
banking and mobile app. did our team members need should be mapped out, as well. where everything about the
As if a change in leadership to know what was coming Thinking ahead helps you project was posted. Instead of
and a complete system and how it impacted them, we ensure all relevant parties are searching through emails for
overhaul weren’t enough, wanted our team to understand consulted and included, plus relevant information, our team
like everyone else we were the “why” behind decisions it allows you to group points members knew they could
navigating through a global as they were made, in order to together to cut down on the find what they needed on the
pandemic that brought lobby gain their buy-in. Through our frequency of messages — intranet. Email notifications
closures and staffing shortages, changes, some of the tactics which may mitigate the feeling would alert everyone when
among other challenges. we employed included: of information overload. Prior new content was added.
(continued on p. 19)
OPPORTUNITY
AWAITS AT GSB
The Wisconsin Bankers Association is pleased to offer scholarship
opportunities to its member bankers through the Herbert V.
Prochnow Educational Foundation, a supporting organization to
the Graduate School of Banking at the University of Wisconsin
– Madison. Scholarships are distributed through the WBA
for the Graduate School of Banking and the GSB
Human Resource Management School.
Sponsored by:
NEARLY
$300,000
IN SCHOLARSHIPS
AVAILABLE ANNUALLY
Educating Professionals, Creating Leaders GSB.orgDECEMBER 2021 19
HMDA — The Best Stocking Stuffer Ever!
Explore continuous improvement and operational efficiency with ShareFI
By Jeff Schmid, CRCM, CERP that may lead to unwanted
Okay, so getting a lump of gifts. Let us fill your holiday
FIPCO’s stocking with a HMDA audit,
coal in your stocking sounds
ShareFI provide staff training, and
better than completing your
Home Mortgage Disclosure Jeff Schmid Contact Jeff Schmid at 608-441-1220 implement efficient collection
Act Loan/Application Register or jschmid@fipco.com to learn procedures. The best present
how ShareFI can help you. you will open all year.
(HMDA LAR) this holiday
season. If you are now one of Happy Holidays from
several financial institutions ShareFI!
that had to collect and report beyond. Bah humbug! of data points has increased,
Schmid is FIPCO director – com-
on all data points compared To make matters worse, the process for determining pliance and management services.
to the previous year, I am sure loan support staff who have error rates continues to be He can be reached at jschmid@
you are wishing to skip ahead never collected and filed on all complex and unforgiving. The fipco.com or 608-441-1220.
past January 31 when it’s over. 48 data points in the past have last present any bank wants to
But not so fast. Remember, the been scrambling to complete open this holiday season is an
small bank partial reporting their LAR within 30 days of order to scrub, fix, and refile
their 2021 HMDA LAR. » ShareFI is a FIPCO
exemption is a “both” qualifier each quarter-end and trying to
This is where the elves of resource designed
for reporting requirements. do this with extreme accuracy.
ShareFI services can help. As to meet the needs
Meaning, if both prior two years Not exactly an easy task when
you put the final wrapping on of small- to mid-size
your bank originated less than considering all other duties as
your 2021 HMDA LAR and financial institutions in
500 mortgage loans, then your assigned. Personally, I would
tie it up with a pretty bow, our the areas of compliance,
bank remains exempt. However, rather wrap my own presents
team of professionals can assist risk, and operations
if your bank exceeds the report- than have the person at the
with a data validation and look management.
ing threshold of 500 in 2020 or mall do it for me.
2021, you will be reporting on And then come the for systemic reporting errors
all 48 data points for 2022 and regulators. While the number
Strategic Connections
(continued from p. 18)
in person during much of our
transition, we made the most
Separating the responsibility
of meeting virtually. We also
At any given time surround- tasked a group who wasn’t
ing our conversion, we had directly involved with the
two to four implementations conversion to be our sunshine
going at once. We quickly committee. This got everyone
realized that because the involved while showing extra
implementation managers appreciation to those doing
were so focused on the minutia the heavy lifting. Because
of their projects, we needed our team was accomplishing Jeff Schmid
someone else who was involved great things in the face of
but not quite as deep in the adversity, we adopted a
weeds to think about what superhero theme for the
needed to be shared and with treats and care packages we
whom. A communications assembled and sent out. This consulting and shared services solution offers:
point person for each project • compliance and risk management
helped to keep the big picture Bonesteel is senior vice president • operational and financial management
in view. – marketing at Citizens Bank, • and/or shared professionals services designed to meet the needs of
Mukwonago and vice chair of the small- to mid-size financial institutions
Do your best to stay 2021–2022 WBA Marketing
connected Committee. Contact FIPCO’s Jeff Schmid to get started.
Fostering a sense of team This column is published jschmid@fipco.com
is crucial during periods of bi-monthly in Wisconsin Banker 608-441-1220
intense change. While COVID and is written by members of the www.FIPCO.com
prevented us from meeting WBA Marketing Committee.20 DECEMBER 2021
Careers in Banking Presentations Benefit College Students
Events held in person at UW-Whitewater and virtually at UW-Platteville
On Tuesday, November 3,
UW-Whitewater students had
the opportunity to meet with
bankers from across Wisconsin Panelists at the in-person
to learn more about the indus- Banking Night event in
Whitewater included (left
try and the careers available to
to right): Melissa Torres,
them. The event was presented
Oak Bank, Fitchburg; Debra
by the Financial Management Garde, First National Bank
Association (FMA) with the and Trust Company, Beloit;
goal of closing the gap between WBA’s Rose Oswald Poels;
students and professionals. and Nate Parrish, First Citizens
Following the presentation, State Bank, Whitewater.
attendees were encouraged
to network and ask questions.
WBA hosted a Careers in
Banking virtual panel with the
UW-Platteville finance club on
Tuesday, November 9. About The banker panelists for Platteville; and Melissa Torres, moderated while WBA’s
20 students joined in to learn the event were: Ty Kartman, Oak Bank, Fitchburg. In addi- Lori Kalscheuer helped
about what a career in banking Royal Bank, Cassville; Tyler tion, WBA staff Rose Oswald facilitate the virtual event.
looks like and ask questions. Kennicker, Mound City Bank, Poels and Daryll Lund
Careers in Banking
(continued from p. 1) range of experiences, banks
will not only emphasize the
with the banking industry. potential in every person
Through community service but allow for a collaborative
and the ability to help foster and innovative environment
growth in individuals and where employees are invited
businesses in the community, to enact change through their
banking offers just the type own perspective. As Gen Z
of rewarding work younger is known to value inclusivity,
generations strive to achieve. employers that demonstrate
fully see their impact) becomes highlights Beloit College’s inclusive culture also become
that much more important, four core transferable skills more attractive employers.
New graduates from high according to Johannes. that, regardless of the major, Striving to diversify the talent
school and college aspire to Investing time to give interns are evident in every college within banks ultimately leads
make lasting impacts on the the opportunity to allocate graduate: communication, to greater innovations and a
capital and see their work in collaboration, problem solving, well-rounded team.
communities; a trait perfectly action will make them much While the public may see
and agility. Individuals who
aligned with the banking industry. more invested in the functions possess traits such as service banking as mainly tellers, using
of the job. and detail-orientation also opportunities when interacting
— Kim Huntley
When drawing awareness hold the abilities that allow with students while guest speak-
senior vice president
to the different opportunities for a strong foundation. This ing or at job fairs to highlight
of human services
offered, it is important to means community banks are the many facets of the industry
Waukesha State Bank including IT, marketing, and
consider the different skills that able to focus their time on
lend themselves to the banking task-specific training. human resources may convince
It’s difficult for many non- industry. While accounting, Over the past few years, the otherwise skeptical that a
bankers to truly grasp the full finance, and mathematics discussions regarding diversity, career in banking could be a
scope of the industry without remain as popular as ever, equity, and inclusion (DEI) good fit for them. Not only are
experiencing it directly. This more and more students are have been important to helping these positions necessary to
means that “telling the banking graduating with focuses on grow the banking industry. the bank, but they are also of
story” (or, allowing those communications, business, and By making clear efforts into increasing interest to graduates.
interested in the industry to computer science. Fox-Wilson hiring talent from a broad (continued on p. 21)DECEMBER 2021 21
Careers in Banking applicable to other aspects of such as generous time off
(continued from p. 20) College students are impressively
banking or their career. policies and the ability to
Simply informing students of Banking typically isn’t spend holidays with family, passionate and enthusiastic
available opportunities can be conceived by younger help the industry stand apart. about what they do, and their lack
a great way to drum up interest generations as a “glamorous” Of course, the answer to
of preconceived notions also
in a specific industry. or trendy career choice, how to recruit for banking
New graduates are which makes it a bit trickier careers is multidimensional. In makes them far more adaptable
extremely motivated by when convincing younger working alongside schools and to an industry than a seasoned
advancement opportunities generations that they make institutions of higher education
veteran may allow for.
and this is a major advantage a great fit for the industry. to promote an accurate image
to beginning a career “If you enjoy what you’re of the full banking industry, — Jessica Fox-Wilson
in community banking. doing, it’s just a great career,” community banks would have director of Career Works
“Community banks are small says Johannes. “You make a the ability to create connections Beloit College
enough to give employees difference in your community and highlight the applicability
opportunities to grow in in meeting and interacting of a wide range of skills in
a thriving community outside
several areas of the bank with a lot of very different addition to financial literacy.
of the bank but encourage the
and would prefer to promote people and you’re able to By having a deep understand-
same community involvement
employees from within the serve a huge social function by ing of the career paths that
within. Ultimately, banks can
bank before searching outside allocating credit and preserving would allow each employee to
benefit from fresh perspectives
of it,” says Huntley. The benefit the payments mechanism.” be successful, banks are able
and understanding that are
of learning and growing your Banking also provides stability to equip employees with the
brought by individuals who
career quickly is highly sought- and work-life balance that is needed skills in their career
represent the broader community
after by younger, bright-eyed unlike many other industries. path long before openings
in which the institution serves.
graduates, especially when Highlighting benefits that arise and through creating DEI
skills learned on the job are resonate with new graduates, missions that not only found Flanders is WBA writer/editor.
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