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This article was downloaded by: [Academia Sinica - Taiwan], [Kong-Pin Chen] On: 18 December 2013, At: 20:43 Publisher: Routledge Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK Asia-Pacific Journal of Accounting & Economics Publication details, including instructions for authors and subscription information: http://www.tandfonline.com/loi/raae20 Do consumers discount parallel imports? a b c Kong-Pin Chen , Hung-pin Lai & Ya-Ting Yu a Research Center of Humanities and Social Sciences, Academia Sinica, Taipei City, Taiwan b Department of Economics, National Chung Cheng University, Chiayi County, Taiwan c Graduate Institute of Industrial Economics, National Central University, Jhongli City, Taiwan Published online: 16 Dec 2013. To cite this article: Kong-Pin Chen, Hung-pin Lai & Ya-Ting Yu , Asia-Pacific Journal of Accounting & Economics (2013): Do consumers discount parallel imports?, Asia-Pacific Journal of Accounting & Economics, DOI: 10.1080/16081625.2014.862906 To link to this article: http://dx.doi.org/10.1080/16081625.2014.862906 PLEASE SCROLL DOWN FOR ARTICLE Taylor & Francis makes every effort to ensure the accuracy of all the information (the “Content”) contained in the publications on our platform. However, Taylor & Francis, our agents, and our licensors make no representations or warranties whatsoever as to the accuracy, completeness, or suitability for any purpose of the Content. Any opinions and views expressed in this publication are the opinions and views of the authors, and are not the views of or endorsed by Taylor & Francis. The accuracy of the Content should not be relied upon and should be independently verified with primary sources of information. Taylor and Francis shall not be liable for any losses, actions, claims, proceedings, demands, costs, expenses, damages, and other liabilities whatsoever or howsoever caused arising directly or indirectly in connection with, in relation to or arising out of the use of the Content. This article may be used for research, teaching, and private study purposes. Any substantial or systematic reproduction, redistribution, reselling, loan, sub-licensing, systematic supply, or distribution in any form to anyone is expressly forbidden. Terms &
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Asia-Pacific Journal of Accounting & Economics, 2013 http://dx.doi.org/10.1080/16081625.2014.862906 Do consumers discount parallel imports? Kong-Pin Chena*, Hung-pin Laib and Ya-Ting Yuc a Research Center of Humanities and Social Sciences, Academia Sinica, Taipei City, Taiwan; Downloaded by [Academia Sinica - Taiwan], [Kong-Pin Chen] at 20:43 18 December 2013 b Department of Economics, National Chung Cheng University, Chiayi County, Taiwan; c Graduate Institute of Industrial Economics, National Central University, Jhongli City, Taiwan (Received 20 July 2013; accepted 1 November 2013) Using data from Taiwan’s Yahoo! auctions of Nikon cameras, this paper investigates whether there exists any difference in transaction results between commodities which are sold by authorized sellers and those which are parallel imports. We find that the parallel imports and the authorized products differ not only in the warranty duration offered by the sellers, but also in the formats in which they are listed, both of which substantially affect trade probability and transaction price. We show that, after taking into account the endogenous choice of listing formats and the characteristics of the sellers and the items, an authorized product has a 7% higher trade probability than that of a parallel import and, if there is a sale, the transaction price as a ratio of the manufacturer’s suggested retail price is 0.093 higher. A small number of less-experienced parallel import sellers, in an attempt to maintain a price comparable to the authorized product, list their items in pure auction with unusually high starting bids. This accounts for the overall lower trade probability for the parallel imports. If we disregard these sellers who adopt pure auction, the authorized product has higher transaction price than, but about the same trade probability as, the parallel import. Keywords: parallel imports; authorized products; online auction; warranty duration; listing formats 1. Introduction The function played by warranty in a world of asymmetric information regarding product quality has been a well-studied area in industrial economics. Emons (1989) has nicely summarized three motives for offering warranty. The first is the insurance motive, by which the seller shares risk with the buyer through the provision of warranty (Heal 1977). The second motive is the signaling motive, by which sellers with higher-quality product (which is unobservable to the consumers) offer better warranty to signal their quality.1 Third, since offering warranty to the consumers is more costly when product quality is lower, warranty also prevents the producer (who has the choice of producing a low-quality good and labeling it as high quality) from cheating on quality. This is called the incentive motive.2 Chu and Chintagunta (2011) also mention the sorting/price-discrimination motive, by which the sellers design a menu of different warranties for the heterogeneous consumers with different willingness to pay, and thereby increase profit.3 Although the rationales behind the four motives are different, they all predict that products with more warranty coverage will obtain better deals for the sellers. In reality, *Corresponding author. Email: kongpin@gate.sinica.edu.tw © 2013 City University of Hong Kong and National Taiwan University
2 K.-P. Chen et al. this might translate to two things. The first is that a product with better warranty can result in a sale with higher probability. The second is that it will fetch a higher price if there is a sale. Despite the seemingly obvious implications, the empirical evidence for them is relatively scarce compared to the theory. This might be due to the fact that while price data might not be difficult to collect the transaction rate is much harder to obtain. The ready availability of online transaction data, especially those for the online auctions such as eBay, provides researchers interested in this issue a great opportunity for investigation. In this paper, we use data from Taiwan’s Yahoo! auctions of Nikon Downloaded by [Academia Sinica - Taiwan], [Kong-Pin Chen] at 20:43 18 December 2013 digital cameras for our object of study. The data also allow us to distinguish between cameras which are from authorized dealers (called “authorized products” hereafter) and those which are parallel imports. Cameras from the two different sources differ not only in that the former have longer duration of warranty, but also in that the service is provided by the official dealer for the former, while it is by the individual seller for the latter.4 Using this data, we can investigate whether there is any difference in transaction outcomes between the authorized products and the parallel imports. We can also investigate whether, within the same source, longer duration of warranty results in better transaction outcomes. Despite their advantage in enabling us to calculate the trade probability, online auction data also bring additional complications. First, the sellers in the online auctions differ substantially in their reputation, experience, and other characteristics.5 All these differences have implications for the transaction results. Second, and perhaps more importantly, the items are listed with different formats. There are three major listing for- mats in the online auction: the fixed-price listing (in which the sellers allow the item to be sold only at the prices they post); the usual ascending price auction (called the “pure auction” in this paper) which, with the proxy bid rule, is essentially a second price auc- tion; and the buy-it-now (BIN) auction. The BIN auction is similar to a pure auction except that the seller also posts a price (the BIN price) at which any bidder can win the item immediately by paying that price without competing with others, if the item is still available.6 It is well known that otherwise identical items can result in different transaction outcomes if they are listed with different formats. For example, Hammond (2010) shows that, other things being equal, the pure auction results in higher trade probability but lower transaction price than the fixed-price listing. Chen, Liu, and Yu (2013) not only confirm Hammond’s results (2010), but also show that while the BIN auction results in similar trade probability and transaction price it has shorter sale duration than the pure auction. Because of these complications specific to the online auctions, to conduct an empirical study two empirical issues should be taken into account. First, the listing format is an endogenous choice of the sellers, and it might be correlated with other factors that influence transaction probability and price. Second, since we observe the price only when there is a transaction, estimation of the trade probability and transac- tion price equations involves sample selectivity. Empirically, the latter can be corrected by Heckman’s sample selection model, and the former by a multinomial probit model and, together with the Heckman model, a mixed-process model. Our estimation of the mixed-process model shows that, consistent with theory, other things being equal, the authorized product has both higher trade probability and transaction price (if there is a sale). Detailed analysis of the data also shows that the sellers of the parallel imports, in an attempt to maintain a reasonable transaction price, overwhelmingly list their items with fixed-price, but with posted prices lower than that of the authorized product.
Asia-Pacific Journal of Accounting & Economics 3 However, a minority of less-experienced parallel import sellers, in an attempt to “signal” their quality, list the items under pure auction with unusually high starting bids. These listings have the lowest transaction rate among all, and that is the main reason why, overall, the trade probability of the parallel import is lower than that of the authorized product. If we disregard these sellers’ listings, although the authorized product still has higher transaction price, its trade probability will be similar to the parallel import. This also implies that the advantage of the authorized product, having a longer warranty duration and perhaps better service, is mainly reflected in higher transaction price, rather than trade probability. Downloaded by [Academia Sinica - Taiwan], [Kong-Pin Chen] at 20:43 18 December 2013 With regard to the four motives of warranty mentioned above, since the data contain only cameras from a single manufacturer (Nikon) which are all new, our results have no implications for the signaling or incentive motives of warranty. Given that the authorized product has a longer warranty duration than the parallel import, our result supports the insurance motive. Finally, our results also support the price-discrimination motive, as the majority of parallel import sellers (who list their items at fixed-prices) post their prices lower than that of the authorized product in order to attract buyers who are willing to accept lesser warranty coverage at lower prices. 2. Related literature Compared to the enormous theoretical literature on warranty which is already discussed in the Introduction, the empirical literature is relatively scant. Early papers have found little evidence of the relationship between warranty and quality. For example, Priest (1981) finds no relation between warranty duration and expected life of automobiles and various appliances. Similarly, Gerner and Bryant (1981) find a weak link between warranty and reliability for five products in their data. Later studies, on the other hand, do find supporting evidence in accordance with theory. For example, both Wiener (1985) and Kelley (1988) have identified a significant and positive relationship between coverage of warranty and products reliability for a majority of categories of product they choose from Consumer Reports. Using Canadian data on used cars, Soberman (2003) finds that sellers use both base warranties and menus of warranties to simulta- neously signal product quality and discriminate between consumers based on price. Using US quarterly data from 1999 to 2004 of wholesale prices, retail prices and sales in direct and indirect channels for servers, Chu and Chintagunta (2009) quantify the value of warranties. By decomposing the value of a warranty into its insurance and price-discrimination values, they show that manufacturers and channel intermediaries benefit from warranty provision and price discrimination (by offering non-uniform warranties). Customers also benefit from a menu of bundled warranties. In another paper (Chu and Chintagunta 2011), they use data on servers and automobiles in the USA to test for four functions of warranty in the theory: insurance, signaling, incentive, and sorting/price-discrimination. Their empirical investigation supports the insurance and sorting/price-discrimination theories, but finds no support for signaling and incentive theories. Most of the literature on parallel imports investigates how their presence affects the price of authorized products. One theory (Malueg and Schwartz 1994) shows that, compared to the third-degree price discrimination, uniform pricing might result in lower global welfare, as many markets might not be served at all. But if the markets can be separated into two groups (e.g. the authorized product and the parallel import segments), global welfare might improve even if price is still uniform within the same
4 K.-P. Chen et al. group. Maskus and Chen (2004) develop a theory in which the manufacturer trades off the benefit of vertical price control in the importing country with the prevention of parallel import in the home country. Chard and Mellor (1989) and Barfield and Groombridge (1998) discuss the free-riding problem, by which the parallel importers free-ride on the promotional activities of the authorized dealers. Ganslandt and Muskus (2004) construct a simple model to show that parallel imports decreases the domestic price of authorized products, and then use the price data of 50 drugs in Sweden from 1994 to 1999 to show that the prices of drugs where there exist parallel imports are 12–19% lower than those without. Thompson (2009) collects data on 53 leading brands Downloaded by [Academia Sinica - Taiwan], [Kong-Pin Chen] at 20:43 18 December 2013 of digital cameras from NextTag.com during February and April 2006. He shows that the seller will lower its price when a particular model of camera has a parallel import in the market. All the empirical literature is concerned with transaction price. Our online auction data, however, enable us to compare not only the price, but also the trade probability. 3. Data description The data were collected from Taiwan’s Yahoo! auctions of Nikon SLR digital cameras and compact digital cameras for the period from 3 April to 2 August 2008. All cameras belonged to four series (D, L, S, and P series) within this period. Every listing was observed from the beginning to its end. As a result, the data contain all available information on each item listed in the period. The information includes three basic categories: transaction information, price information, and other information. The transaction information contains whether the listing resulted in a sale and, if yes, under what format.7 Price information contains starting bids, ongoing price, BIN price, and transaction price. Other information contains listing characteristics, product characteristics, seller characteristics, and bidder characteristics. Listing characteristics contain listing ID, the starting and ending time of a listing, auction duration (in days), method of payment, and shipping and handling charges. Product characteristics contain whether the product is new, product series number, and product source, i.e. whether it is an authorized product or a parallel import. Seller characteristics contain seller ID, time (in days) since a seller became a Yahoo! seller, auction number, and reputation score. Finally, bidder characteristics contain bidder ID, number and level of bids, and the identity of the highest bidder. We deleted from our samples those listings which are second-hand, whose source cannot be attributed, and whose manufacturer’s suggested retail prices cannot be obtained. In total there were 840 observations remaining. Table 1 reports the auction results by product source. We can see that 69% of the items are the authorized products and 31% are parallel imports. Since products in different series differ substantially in price, direct comparison of transaction prices between authorized products and parallel imports is meaningless. Therefore, in order to compare the transaction prices for products in different series, we first compute the total price (TP) as the sum of an item’s transaction price (if there is a sale) plus its shipping and handling charges, and divide it by its manufacturer’s suggested retail price (MSRP). We call this the total price ratio (TPR), which we use as a measure to compare prices of cameras in different models and series.8 In general, MSRP is substantially greater than the transaction price, and is the upper bound for the retail and transaction prices. Therefore, the higher the value of TPR, the closer is the product’s transaction price to its upper-bound. We can see from the first panel in Table 1 that the mean total price
Asia-Pacific Journal of Accounting & Economics 5 Table 1. Results of auctions by product source. Auction results All sample Parallel import Authorized product Sale rate 0.17 0.16 0.18 (0.38) (0.16) (0.38) [0.00; 1.00] [0.00; 1.00] [0.00; 1.00] Total price (NT$) 7004 6836 7072 (2767) (3307) (2532) [1690; 23000] [3790; 23000] [1690; 12875] Total price ratio 0.68 0.63 0.70 Downloaded by [Academia Sinica - Taiwan], [Kong-Pin Chen] at 20:43 18 December 2013 (0.16) (0.13) (0.17) [0.16; 1.01] [0.46; 0.94] [0.16; 1.01] Observations 840 261 579 Notes: (a) Standard errors are in parentheses. Brackets for the minimum value and the maximum value. (b) Total price equals transaction price plus shipping and handling charges. (c) Dividing the total price of a listing (if there is a sale) by its manufacturer’s suggested retail price to be its total price ratio. ratio is about 0.68, meaning that the price suggested by the manufacturer is about 30% higher than the price at which the camera is generally sold. The average sale rate and total price ratio for the authorized product (parallel import) are 18% (16%) and 0.70 (0.63), respectively. The authorized product does seem to have both higher trade probability and transaction price.9 Table 2 shows that there are 120 sellers in our data in all. Among them, 89 (74%) list only authorized products, 18 (15%) list only parallel imports, and 13 (11%) list both. When we look into more details about the sellers’ listings, we find that 53 of the sellers had only one listing during our study period, with the great majority (87% = 46/53) listing the authorized products. A total of 67 had two or more listings during our study period, and 64% (43/67) of them listed only authorized products while 19% (13/67) listed both authorized products and parallel imports. Authorized products and parallel imports differ not only in their source, but also in corresponding service and warranty duration. The official dealer runs many service centers, so the buyers of authorized products can easily get their cameras serviced at various locations. Buyers of parallel imports, however, can only get their cameras Table 2. Number of sellers by product source. Source Number of Sellers Percentage Authorized products 89 74 Parallel imports 18 15 Both authorized products and parallel imports 13 11 Total 120 100 Inventory size equals 1 Authorized products 46 38 Parallel imports 7 6 Subtotal 53 44 Inventory size greater than 1 Authorized products 43 36 Parallel imports 11 9 Both authorized products and parallel imports 13 11 Subtotal 67 56
6 K.-P. Chen et al. serviced by the individual seller. In general, a buyer will consider the service from the official dealer more trustworthy than that from the individual seller. Therefore, the two types of warranty, official and unofficial, even with the same warranty duration, are treated differently in this study. As can be seen from Table 3, the majority of the authorized products offer 18 months of warranty, while that for the parallel imports is 12 months. Therefore, we take 18 (12) months as the base warranty duration of the authorized product (parallel import) and define EXWAR_AP (EXWAR_PI ) as the extended warranty duration against the base warranty duration in the unit of 6 months.10 For example, if an authorized product has a warranty period of 12 (24) months, then its extended warranty, EXWAR_AP, is −1 (1). If a parallel import has a warranty period Downloaded by [Academia Sinica - Taiwan], [Kong-Pin Chen] at 20:43 18 December 2013 of 18 (0) months, its value of EXWAR_PI is 1 (−2). Complete definitions and summary statistics of variables used in the paper are in Table 4. 4. Empirical model We first investigate the difference between the trade probabilities of authorized products and parallel imports by estimating the following equation: TRADEi ¼ a0 þ a1 BINi þ a2 FPi þ a3 APi þ a4 STARTBIDi þ a5 Xi þ ei ; TRADEi ¼ 1fTRADEi [ 0g; ð1Þ where 1. denotes the indicator function. The dependent variable in Equation (1), TRADE, equals 1 if the listed item ends with a trade, and 0 if not. For the dependent variables, the dummy variable BIN indicates whether the seller chooses a buy-it-now format; the dummy FP indicates whether the seller chooses a fixed-price format. The key variable in our model is AP. It is a dummy variable which is equal to 1 if the item is an authorized product; and 0 if it is a parallel import. This dummy variable is used to examine whether the trade probability for the authorized product is higher than that for the parallel import. The vector X contains all the control variables that appear in both trade and price equations (the latter is to be specified shortly). It includes seller’s reputation (POSFB), posted duration (POSTDUR), three product dummy (GROUP 1, GROUP 2, and GROUP 3), the interaction term between warranty and product source, and the number of potential bidders (BUYERNO). Empirically, (1) can be estimated by the probit model under the iid assumption that ei N ð0; 1Þ. Many studies on the impact of a seller’s reputation on the trade probability and transaction price of the internet auctions indicate that it has a positive effect.11 Given this, we use the positive ratio (POSFB), defined as the ratio of a seller’s positive feedback to his total feedback, as a proxy of the seller’s reputation in our regression. Because a longer duration is likely to attract more bidders to submit bids, we include Table 3. Warranty period by product source. Warranty period (Month) Authorized product Parallel import 0 – 76 12 2 184 18 465 1 24 112 – Average warranty period (month) 18.96 8.61 Observations 579 261
Asia-Pacific Journal of Accounting & Economics 7 Table 4. Definitions of variables and summary statistics. Std. Variables Definition Mean Dev. TRADE A dummy variable equals 1 if there is a trade; and 0 0.17 0.38 otherwise. TP Total Price: transaction price plus average shipping and 7004.38 2767.21 handling charges. P Transaction price. 6853.49 2765.97 MSRP Manufacturer’s suggested retail price. 10822.86 4469.55 Downloaded by [Academia Sinica - Taiwan], [Kong-Pin Chen] at 20:43 18 December 2013 TPR TP/MSRP. 0.68 0.16 STARTBID Starting bid set by seller. 7670.60 3655.18 POSFB Ratio of the seller’s positive feedback to total feedback. 0.98 0.11 POSTDUR Total days of duration set by the seller. 9.78 1.58 AP A dummy variable indicating the source which is 1(0) if it 0.69 0.46 is authorized product of the item, (parallel import). EXWAR_AP Extended warranty period for authorized product; if the 0.19 0.41 duration of warranty coverage is 12(24), then its extended warranty (in units of six months) is −1(1). EXWAR_PI Extended warranty period for parallel import. If the duration −0.58 0.91 of warranty coverage is 0(18), then its extended warranty (in units of six months) is −2(1). GROUP 1 A dummy variable equal to 1 if the item is in lowest price 0.33 0.49 range; 0 otherwise. GROUP 2 A dummy variable equal to 1 if the item is in medium price 0.40 0.49 range; 0 otherwise. GROUP 3 A dummy variable equal to 1 if the item is in highest price 0.27 0.44 range; 0 otherwise. BUYERNO Number of observed bidders in 20 other auctions in our 0.47 0.75 sample with closest beginning time INVENTORY Total inventory of seller during study period. 20.05 13.93 EXEPR Total number of products sold by seller in the past two 1060.33 1878.57 years. Notes: For some listings, the sellers offered different options to ship the items but with different charges, so we take the average shipping and handling costs for these listing. the posted duration POSTDUR as a regressor. The number of potential bidders for a listing obviously affects its transaction results. For example, when the camera maker has an intense advertisement campaign, demand is higher for items listed during that period, and there should be more potential bidders. Competition then becomes more intense, which affects transaction outcomes. Nevertheless, the number of potential bidders is unobservable because not every potential bidder submits a bid or makes a buy-it-now purchase. We can only observe the number of bidders who actually place a bid and/or make a buy-it-now purchase. To account for this problem, we follow Yin (2007) to construct a proxy variable BUYERNO which measures the number of potential bidders. Specially, BUYERNO is the average number of observed bidders in 20 other listings with the closest beginning time in our sample. These three variables above should have positive effects on the trade probability. Since cameras in different price ranges might value warranty differently, we also separate all cameras into three groups: the low-price, medium-price, and high-price groups, based on the manufacturer’s suggested retail prices.12 The sample mean of TPR for each group and product source is summarized in Table 5. The authorized products in general have higher TPRs than the parallel imports. Also, since the consumers might
8 K.-P. Chen et al. Table 5. The sample mean of total price ratio by product source and group. Authorized product Parallel import GROUP 1 0.760 0.723 (0.121) (0.117) [42] [11] GROUP 2 0.586 0.552 (0.148) (0.100) [37] [20] GROUP 3 0.778 0.677 Downloaded by [Academia Sinica - Taiwan], [Kong-Pin Chen] at 20:43 18 December 2013 (0.190) (0.107) [25] [11] Total 0.702 0.630 (0.172) (0.129) [104] [42] Notes: Standard errors are in parentheses. Brackets for the number of observations. value warranty of the authorized product differently to that of the parallel import, we use the interaction terms AP × EXWAR_AP and PI × EXWAR_PI to capture the effect of warranty for products with difference sources.13 Finally, since the level of the starting bid (STARTBID) affects whether a bidder will place a bid, we also include it in the trade probability regression. As mentioned, the literature has shown that the listing format significantly influences the transaction outcomes.14 We therefore must control for its influence in our regressions. Since there are three listing formats in an online auction – the fixed-price listing, the pure auction, and the buy-it-now auction – we use two dummy variables to examine the influence of the format, BIN and FP. BIN is a dummy variable which is equal to 1 if the item is listed in a BIN auction; and 0 otherwise. Similarly, FP is a dummy variable which equals 1 if the item is a fixed-price listing; and 0 otherwise. Since the seller’s choice of formats might be correlated with certain unobserved characteristics which affect either trade probability or transaction price, the empirical model should take into account the endogeneity of the seller’s choice of listing formats. In order to correct for the possible estimation bias arising from this problem, we use the multinomial probit model to endogenize the seller’s choice of the BIN and fixed-price formats (leaving the pure auction as the base). Chen et al. (2013) have shown that one of the main determinants of a seller’s decision to adopt BIN is the seller’s experience. Hammond (2010) has also shown that one of the determinants of a seller’s decision to adopt a fixed-price listing is the size of inventory. The reason is as follows. One main function of the BIN option identified in the literature is that it reduces the transaction risk for both the buyer and seller.15 However, Yahoo! charges sellers for posting BIN, and posting the wrong BIN price might actually decrease the seller’s profit. Therefore, a more-experienced seller is more likely to figure out the opti- mal buy-it-now price and is more likely to post the buy-it-now option. We thus expect a positive relationship between a seller’s experience and his tendency to adopt BIN. In the paper, we use the number of items sold by the seller in the past two years (EXPER) as a measure of his experience. Moreover, Hammond (2010), citing the theory of Harris and Raviv (1981) that capacity constraint is an important factor influencing the relative advantage between the fixed-price sale and the auction, has identified the size of inven- tory as a determinant for the seller to adopt the fixed-price listing. Another explanation for this is that if a seller has large inventory, then using pure auction is costly, as he
Asia-Pacific Journal of Accounting & Economics 9 needs one auction webpage for each item. Fixed-price listing, however, has the advantage of listing all items on a single webpage, with available quantity reduced by 1 every time an item is sold. We then hypothesize that the seller with larger inventory is more likely to adopt the fixed-price listing. From the insights of these papers, we should expect inventory and experience to be sufficiently correlated with a seller’s listing-format choice. As there are three possible choices for format adoption, we use the multinomial probit model to model the seller’s choice of format. Let CHOICEi ðqÞ denote the unobserved value for choosing the format q, where q = 0, 1, 2 corresponds to pure auction, BIN auction, and fixed-price listing, respectively. The empirical model for a Downloaded by [Academia Sinica - Taiwan], [Kong-Pin Chen] at 20:43 18 December 2013 seller’s choice can be specified as CHOICEi ðqÞ ¼ bq0 þ bq1 EXPERi þ bq2 INVENTORYi þ bq3 APi þ bq4 STARTBIDi þ bq5 Xi þ uq;i ; for q ¼ 1; 2 and CHOICEi ð0Þ ¼ 0: ð2Þ Let CHOICEi be the observed choice of seller’s format, then CHOICEi ¼ q; if CHOICEi ðqÞ ¼ maxfCHOICEi ð0Þ; CHOICEi ð1Þ; CHOICEi ð2Þg: Equations (1) and (2) form a mixed-process model, which can be estimated by the maximum likelihood method. Finally, as the transaction price is observed only for items which are sold, the estimation will be biased if the transaction price is estimated using only the sample that results in sales. Here, the estimation bias is mainly due to the correlation between the transaction price and trade probability. At the same time, in order to deal with the endogeneity of listing formats in the trade probability equation, we use the model suggested by Wooldridge (2002, p. 567) and include the two variables (EXPER, INVENTORY ) for (BIN, FP); then the selection Equation (1) becomes TRADEi ¼ c0 þ c1 EXPERi þ c2 INVENTORYi þ c3 APi þ c4 STARTBIDi þ c5 Xi þ vi ; TRADEi ¼ 1fTRADEi [ 0g; ð3Þ The price equation can then be written as TPRi ¼ k0 þ k1 BINi þ k2 FPi þ k3 APi þ k4 Xi þ xi ; if TRADEi ¼ 1: (4) Note that TPR is defined as the sum of transaction price and shipping and handling charges, divided by the manufacturer’s suggested retail price, as the winner pays not only the transaction price, but also the shipping and handling charges. Also note that the price equation does not contain the variable STARTBID, as it influences only the trade probability, but not the transaction price if there is a sale (Livingston 2005). In summary, we use Heckman’s selection model (Equations (3) and (4)) to correct for possible sample selection bias, and the multinomial probit model (Equation (2)) to endogenize the seller’s choice of listing formats. Equations (2)–(4) form a mixed-process model and are jointly estimated by the maximum likelihood method under the multivariate normal distribution assumption. 5. Regression results The regression results for the trade probability, including Equations (1) and (2), are reported in Table 6, and the joint estimation results for trade probability and transaction
10 K.-P. Chen et al. price, including Equations (2)–(4), are summarized in Table 7. Both regressions have considered the endogeneity of the seller’s listing-format choice.16 The marginal effects of the trade probability are reported in Table 8. A few findings in Tables 6 and 8 are worth mentioning. First, choosing the BIN auction has about a 39.1% greater chance to reach a sale than the pure auction, other things being equal. Second, a more-experienced seller is more likely to adopt the BIN format, which is consistent with the finding in Chen et al. (2013). Third, a seller with a larger inventory is more likely to adopt the fixed-price listing, which is also consistent with the empirical result in Hammond (2010).17 Downloaded by [Academia Sinica - Taiwan], [Kong-Pin Chen] at 20:43 18 December 2013 Table 6. The regression results of trade probability. Dependent variables TRADE BIN FP BIN 1.184 *** – – (0.251) FP 0.659 – – (0.536) STARTBID (÷1000) −0.163*** 0.067** 0.065* (0.044) (0.029) (0.037) POSFB 0.731 −4.412*** 4.411 (0.667) (1.344) (9.391) POSDUR −0.057* 0.070 −0.003 (0.031) (0.076) (0.049) AP 0.470* 2.075*** −1.153*** (0.262) (0.653) (0.385) GROUP 2 0.189 −0.313 −0.163 (0.139) (0.263) (0.198) GROUP 3 0.557*** −0.872*** −0.550** (0.199) (0.330) (0.263) AP × EXWAR_AP 0.016 −2.033** −0.371** (0.272) (0.954) (1.562) PI × EXWAR_PI −0.213* −0.125 0.228 (0.118) (0.461) (0.164) BUYERNO 0.079 0.528*** −0.134 (0.062) (0.124) (0.121) INVENTORY – −0.038*** 0.025*** (0.014) (0.009) EXPER (÷1000) – 0.745*** 0.191 (0.080) (0.161) CONSTANT (−0.976) – −3.786 (0.793) – (9.491) σ4 1.365*** – – (0.386) ρ13 −0.583*** – – (0.168) ρ14 −0.366 – – (0.365) ρ34 0.102 – – (0.607) Notes: (a) The numbers in parentheses are robust standard errors. *, **, and *** indicate the 10, 5, and 1% levels of significance, respectively. (b) σ4 is the sample standard deviation of the error in multinomial choice; ρ denotes the correlation coefficient between errors in the structure estimation; the subscript “1” denotes the trade equations, and “3” and “4” represent the BIN and FP equations.
Asia-Pacific Journal of Accounting & Economics 11 Table 7. The regression results of transaction price and trade probability. Dependent variables TPR TRADE BIN FP *** BIN 0.318 (0.038) FP 0.144*** – – – (0.040) STARTBID (÷1000) – −0.171*** 0.067** 0.055* (0.052) (0.029) (0.030) POSFB 0.077 −1.129 −6.158*** 3.987 Downloaded by [Academia Sinica - Taiwan], [Kong-Pin Chen] at 20:43 18 December 2013 (0.128) (0.862) (1.399) (7.044) POSDUR −0.0003 −0.056* 0.090 0.010 (0.006) (0.033) (0.090) (0.605) AP 0.093*** 0.338** 3.375*** −1.291** (0.036) (0.170) (0.723) (0.154) GROUP 2 −0.182*** 0.158 −0.112 −0.120 (0.026) (0.145) (0.291) (0.191) GROUP 3 −0.074** 0.560** −0.662* −0.447** (0.031) (0.230) (0.355) (1.720) AP × EXWAR_AP 0.081** −0.296 −1.510*** −3.036* (0.040) (0.205) (0.481) (0.179) PI × EXWAR_PI −0.033* −0.222* −0.527 0.183 (0.020) (0.116) (0.599) (0.183) BUYERNO −0.013 0.151** 0.618*** −0.141 (0.017) (0.060) (0.116) (0.117) INVENTORY – −0.001 −0.049*** (0.014) EXPER (÷1000) – 0.128*** 0.750*** 0.143 (0.027) (0.091) (0.123) CONSTANT 0.358** 1.278 – −3.571 (0.153) (0.950) (6.975) σ4 1.142** – – – (0.517) ρ12 0.739*** – – – (0.121) ρ13 −0.347** – – – (0.138) ρ14 −0.451*** – – – (0.154) ρ23 0.046 – – – (0.134) ρ24 0.039 – – – (0.078) ρ34 −0.162 – – – (0.385) Notes: (a) The numbers in parentheses are robust standard errors. *, **, and *** indicate the 10, 5, and 1% levels of significance, respectively. (b) σ’s are the sample standard deviations of the errors in the mixed-process model; and ρ’s denote the correlation coefficients between errors in the structure estimation. The subscripts “1”, “2”, “3”, and “4” correspond to the price equation, trade probability, the listing formats, BIN and FP, respectively. Table 7 shows the joint estimation results of the transaction price and trade probability. The estimated coefficients for the trade probability, BIN, and FP equations in Table 6 are quite similar to those in Table 7. However, the coefficient of INVENTORY in Table 7 is not significant, which may be due to the loss of estimation efficiency.18 We can see from the third column of Table 7 that, after controlling for the
12 K.-P. Chen et al. Table 8. The marginal effects for trade probability. Table 6 Table 7 Dependent variables TRADE TRADE BIN 0.391*** – (0.098) FP 0.166 – (0.147) STARTBID (÷1000) −0.040*** −0.038*** (0.009) (0.010) −0.252 Downloaded by [Academia Sinica - Taiwan], [Kong-Pin Chen] at 20:43 18 December 2013 POSFB 0.180 0(0.161) (0.194) POSDUR −0.014* −0.013* (0.008) (0.007) AP 0.106* 0.070** (0.059) (0.032) GROUP 2 0.048 0.036 (0.035) (0.145) GROUP 3 0.154*** 0.142** (0.058) (0.062) AP × EXWAR_AP 0.004 −0.066 (0.067) (0.045) PI × EXWAR_PI −0.053* −0.050* (0.031) (0.027) BUYERNO 0.020 0.034** (0.016) (0.013) INVENTORY – −0.0003 (0.0009) EXPER (÷1000) – 0.029*** (0.006) Notes: (a) The numbers in parentheses are standard errors. *, **, and *** indicate the 10, 5, and 1% levels of significance, respectively. (b) Marginal effects are shown in each trade equation (probit model). difference in duration of extended warranty and format of listing, the authorized product has a higher trade probability than the parallel import (at 5% significance level). However, warranty duration has no effect on the trade probability for the authorized product, and a negative effect on that for the parallel import. As can be seen from the last column of Table 8, other things being equal, the authorized product has about a 7% greater chance to reach a sale than the parallel import. Also significant is that the cameras in the high price range have a 14.2% greater chance of reaching a sale than those in the low price range. As to the transaction price, the second column of Table 7 shows that, after controlling the extended warranty duration and the listing format, the authorized product has a higher transaction price than that of the parallel import. Specifically, other things being equal, the value of the total price ratio of the authorized product is 0.093 higher than that for the parallel import. As an example, a camera with 18 months of warranty from the authorized dealer with an MSRP of NT$7000 (which is the average MSRP in our data) will fetch a price NT$651 higher than the parallel import. With a 7% advantage in trade probability (Table 8), the expected revenue of listing this camera will be NT$594 higher than that of an identical parallel import.19 Similar to the case for trade probability, the duration of warranty period has a positive effect on transaction price for the authorized product while it has a negative effect on the trade probability
Asia-Pacific Journal of Accounting & Economics 13 for the parallel import. Moreover, cameras of the highest price range are sold at a greater price discount than those in the lower price range. The results above show that authorized products do enjoy an advantage, both in trade probability and transaction price, over the parallel imports. But what determines the specific difference in transaction price and trade probability in the results? Why, for example, do the bidders not lower their bids to increase the trade probability for the parallel imports, or bid higher to further decrease its trade probability? It seems that, if the bidders value the parallel imports less than the authorized products, they can bid at a lower price so that the trade probability will increase to a level comparable to that for Downloaded by [Academia Sinica - Taiwan], [Kong-Pin Chen] at 20:43 18 December 2013 the authorized product. However, this is not the case. Looking further into the data, we find that an overwhelming majority of parallel imports are posted with fixed price (212 out of 261), with only 48 items listed in a pure auction. It appears that there are two types of sellers for the parallel imports. The first type of sellers is more experienced, with an average value of EXPER of 1012. Knowing that the bidders are only willing to pay for the parallel imports at a discount, they overwhelmingly list the items at low fixed prices.20 As a result, their transaction rate (0.17) is even higher than that for the authorized products which are also listed at a fixed price (0.14) (See Table 9). The second type of sellers is less experienced, with an average EXPER of 559. In an attempt to “signal” their quality, they adopt the pure auction and set a starting bid at a level comparable to the authorized product.21 As a result of this, the trade probability for these parallel imports in pure auction is the lowest among all. The literature has consistently shown that pure auction yields a higher trade probability than the fixed-price listing.22 However, because of the reason above, the trade probability for the parallel imports reverses this regularity (0.13 for the pure auction vs. 0.17 for the fixed-price listing).23 Also note that, by posting high starting bids, these parallel imports listed in pure auctions do result in a TPR (0.67) similar to the overall authorized products TPR (0.68). It appears that the parallel imports sellers who adopt the pure auctions attempt to maintain a price comparable to the authorized product at the cost of low trade probability. In fact, the sellers who adopt the pure auctions with high starting bids are the main reason why our regression shows that overall the parallel import has a lower trade probability than the authorized product.24 In summary, the higher price and trade probability of the authorized product appear to be driven by two factors. The first is that, on the average, the authorized product has 10 more months of warranty coverage. The second is the choice of listing formats. An overwhelming majority of the parallel imports are listed with relatively low fixed prices, which results in a trade probability comparable to that of the authorized products listed with same format. However, a small number of inexperienced sellers of parallel imports, in an attempt to sustain a price comparable to the authorized product, Table 9. The sample mean of auction results, starting bid and posted price by product source and listing format. TPR Sale rate STARTBID/MSRP Posted Price/MSRP Authorized product Pure auction 0.63 0.18 0.68 – Fixed-price listing 0.70 0.14 – 0.81 Parallel import Pure auction 0.67 0.13 0.67 – Fixed-price listing 0.62 0.17 – 0.64
14 K.-P. Chen et al. list their item in pure auctions with unusually high starting bids. This results in the lowest trade probability of all, and is the main reason why the parallel import overall has lower trade probability than the authorized product. If we do not consider those parallel imports sellers who adopt pure auction, the authorized product has only higher transaction price, but not trade probability. It might be instructive to compare the results in Tables 6 and 7 to the case when neither the endogeneity of listing formats nor the sample selection problem is consid- ered, and the case when only the sample selection problem is considered. Table A1 of the Appendix 1 summarizes the results for the single trade probability equation and the single price equation without considering the any of two problems above (the first two Downloaded by [Academia Sinica - Taiwan], [Kong-Pin Chen] at 20:43 18 December 2013 columns), and the joint results for the trade probability and price equations when only the sample selection problem is corrected (M0, M1, and M2). M0 is the model which includes only BIN and FP in the TRADE equation; M1 includes all of BIN, FP, EXPER, and INVENTORY; and M2 includes only EXPER and INVENTORY. The values of the inverse Mills Ratio for three models are all significant at 1% level, implying that the correction of the sample selection problem is important. Moreover, we apply the LR (likelihood ratio) test and the BIC (Bayesian Information Criterion) model selection criterion to help deciding which model is the better fit. Both the LR test and BIC con- sistently suggest that, among the three models, M2 is the better fit.25 Despite this, by comparing Tables 6 and 7 with M2 in Table A1, we can still see clearly that there are substantial differences in estimation results if the endogeneity problem is not controlled for, even if we correct for the sample selection problem.26 Specifically, for the trade probability, the coefficients of BIN and FP are significantly underestimated when the endogeneity of listing formats is not considered. For the price equation, we find less- significant parameters, and many parameters are underestimated when the issue of sam- ple selection is ignored in the estimation. The differences between the estimated coeffi- cients in Tables A1, 6, and 7 show that the potential estimation bias due to ignoring either the endogeneity or the sample selection problem is serious. All in all, the model which considers both the endogeneity of listing formats and the sample selection problem seems to be more appropriate. 6. Conclusion In this paper, we use data from Taiwan’s Yahoo! auctions of Nikon cameras to investigate the influences of product source and warranty on the results of transactions. We show that the authorized product has both higher trade probability and transaction price than the parallel import. An overwhelming majority of parallel import sellers list their items with relatively low posted prices, resulting in higher trade probability than the authorized product. However, a small number of less-experienced sellers of parallel imports who list their items in pure auctions with unusually high starting bids is the main reason why, overall, the parallel imports have lower trade probability. Therefore, if we do not consider these parallel imports sellers who adopt pure auction, the authorized product has higher transaction price than, but about the same trade probability, as the parallel import. Our result confirms the conventional wisdom that people purchase the parallel imports because they can buy them at a discount to the authorized products. In fact, because of its lower price, the trade probability of the parallel imports is even greater than that for the authorized products in the fixed-price listings. As regards to the four functions of warranty discussed in the Introduction, the signaling and incentive motives are not relevant to our data as the items are all new
Asia-Pacific Journal of Accounting & Economics 15 Nikon cameras. Our results support the insurance motive: the authorized product, having 10 more months of warranty coverage, does have advantages in both trade probabilities and, when there is a sale, higher transaction prices. Our result also supports the sorting/price-discrimination motive, as those who list the parallel imports in the fixed-prices format post lower prices to ensure a trade probability similar to the authorized products. Our data are on a product of not only one type (the camera) but also the same brand. Therefore, we cannot claim that similar findings will also hold in general. Future empirical research might greatly improve our understanding of the function played by Downloaded by [Academia Sinica - Taiwan], [Kong-Pin Chen] at 20:43 18 December 2013 warranty by collecting online transaction data of more diverse commodities, rather than a single commodity of the same brand. Acknowledgement We thank Ching-I Huang, Chang-Ching Lin, and Chia-Hui Lu, an anonymous referee, participants of the 2013 APJAE Symposium in the City University of Hong Kong, seminar participants in the Center of Institution Behavior Studies, and in particular James Rauch for helpful comments and suggestions. Financial supports from Taiwan’s National Science Council (NSC100-2410-H-001-012-MY3) is gratefully acknowledged. Notes 1. Spence (1977), Grossman (1981), Gal-Or (1989) and Lutz (1989). 2. Cooper and Ross (1985), Emons (1988), Lutz (1989), and Mann and Wissink (1990). 3. See Kubo (1986) and Matthews and Moore (1987). 4. In Taiwan, the official dealer for Nikon cameras is Lin Trading Co., Ltd., which provides the product support to the consumers at various locations. 5. For example, some are professional sellers and some are individuals; some have a diversity of commodities in store, and some only have camera-related items. 6. Unlike in eBay, the BIN option in Yahoo! is permanent. Even if some bidder places a bid, the BIN option stays until the end of the auction. 7. An item listed with a BIN option can be sold by either BIN being exercised or a competitive winning bid. 8. The most convincing and straightforward comparison between the authorized product and the parallel import without defining the TPR, as pointed out by the referee, is to compare the transaction results model-wise. That is, first separate all items into groups so that the items in the same group are of identical model. Then compare the price and trade probability of the authorized product and the parallel import within the same group, with other characteristics controlled. This comparison, unfortunately, turns out to be impossible for our data. There are a total of 27 models in our data, among which seven had only authorized products up for sale and two had only parallel imports. For the models which both on offer, many had an insufficient number of either the parallel import or the authorized product to enable us to conduct a meaningful statistical comparison. 9. When we refer to the sample, the term “trade probability” actually means the “fraction sold,” and we will therefore use it interchangeably with “sale rate.” Trade probability, however, means the probability that an item is sold when we refer to the regression results. 10. Table 3 also explains why we need to define extended warranty for the authorized product and the parallel import separately, rather than a single variable for extended warranty. There is no authorized product that comes with no warranty, and only two have a warranty duration of 12 months. On the other hand, there is no parallel import having 24 months of warranty, and only one with 18 months. The distributions of warranty duration are too skewed (and are skewed at opposite tails) to define a simple overall warranty duration variable. 11. See Bajari and Hortaçsu (2003), Houser and Wooders (2006), and Li, Srinivasan, and Sun (2009).
16 K.-P. Chen et al. 12. If the camera’s MSRP falls between NT$4990 and NT$8900, it is in GROUP 1; if it falls between NT$9900 and NT$11,900, it belongs to GROUP 2; and it belongs to GROUP 3 if its MSRP is greater than NT$12,900. 13. PI is a dummy variable which equals 1 if the product is a parallel import, and 0 otherwise. In fact, PI = 1 − AP. As is pointed out by the referee, service of the authorized products is provided by Lin Trading Co., which has stores in various locations, while that of the paral- lel imports is only by the seller. Even with identical extended duration, consumers might value the authorized product’s warranty and the parallel import’s warranty differently. Therefore, we use the interaction terms to measure their effect separately. 14. Hammond (2010), Chen, Liu, and Yu (2013) and Einav et al. (2013). 15. See Hidvégi, Wang, and Whinston (2006), Mathews and Katzman (2006), Reynolds and Downloaded by [Academia Sinica - Taiwan], [Kong-Pin Chen] at 20:43 18 December 2013 Wooders (2009), and Chen et al. (2013). 16. The values of the endogeneity test suggest that considering the endogeneity of listing-for- mat choice is more appropriate. ( χ2 = 21.61, p-value = 0.00 for the trade probability equa- tion; χ2 = 145.36, p-value = 0.00 for the transaction price equation, respectively). Moreover, following Hammond’s (2010) suggestion of using the rank statistic proposed by Kleibergen and Paap (2006), we reject the null of an underidentified model ( χ2 = 3.94, p-value = 0.047), which indicates that the variables (EXPER, INVENTORY) are sufficiently correlated with the listing formats. 17. A case can be made that the variables EXPER and INVENTORY cannot be excluded from the TRADE equation and are therefore not valid instruments. Buyers may infer that sellers with greater experience or inventory have better after-sale services or are more likely to sur- vive in the future, making them more confident to purchase from these sellers. Fortunately, our main results are in Table 7, where we do not rely on exclusion of EXPER and INVEN- TORY from the TRADE equation. 18. In Table 7, there are 15 more parameters to be estimated than those in Table 6, given the same number of observations. 19. Let r denote the probability of sale and p denote the price. Then, the expected revenue (ER) from listing a product is rp. The change of the expected revenues from PI to AP is ΔER = r(PI)[ p(AP) − p( PI)] + [r(AP ) − r(PI )] p(PI) + [r(AP) − r(PI )][ p(AP) − p(PI )]. By rearranging the terms, we may rewrite it as ΔER = [r(AP) − r(PI )] p(AP) + r(PI )[ p(AP) − p (PI)]. According to the last column of Table 8, the marginal difference in trade probability is 7%, which implies r(AP) − r(PI) = 7%. The result in the second column in Table 7 sug- gests that the price difference between the sold AP and PI items is 651(=7000 × 0.093) given the MSRP is NT$7000. We then have p(AP) − p(PI) = 651 and p(AP) = 7000. We use the sale rate of PI, listed in Table 1, to represent the probability of sale for the PI item, r(PI) = 0.16. Therefore, ΔER = 0.07 × 7000 + 0.16 × 651 = 594.16. The difference of the expected revenues between AP and PI is therefore NT$594. We thank the Editor James Rauch for formulating the appropriate comparison. 20. The average ratio of posted price to MSRP in the fixed-price listings is 0.64 for the parallel imports, and is 0.81 for the authorized products. See Table 9. 21. The ratios of starting bid to MSRP in the pure auctions are 0.68 and 0.67 for the authorized product and parallel import, respectively. Note that for the parallel imports, the ratio for starting bid to MSRP in the pure auction is even greater than the ratio of posted price to MSRP in the fixed-price listing. 22. Hammond (2010), Chen, Liu, and Yu (2013), and Einav et al. (2013). 23. Note that the sale rates for the authorized product in the pure auction and the fixed-price listing in Table 9 are 0.18 and 0.14, respectively, consistent with the literature. 24. We can see from Table 9 that the sale rate for the parallel import is even greater than that for the authorized product for the fixed-price listings. 25. Please see Table A1 for the values of the likelihood ratios and the BICs. Another reason that it might not be appropriate to include BIN and EXPER in the same regression is that, with a correlation coefficient of 0.5070 they are too closely correlated. 26. Correspondingly, the values of endogeneity test (in footnote 16) show that the model con- sidering the endogeneity of listing-format choice is more appropriate.
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