ANNUAL REVIEW SEPTEMBER 2017 2018 - Oasis Community Housing

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ANNUAL REVIEW SEPTEMBER 2017 2018 - Oasis Community Housing
ANNUAL REVIEW
SEPTEMBER 2017 - 2018
ANNUAL REVIEW SEPTEMBER 2017 2018 - Oasis Community Housing
Introduction
                                         out on the streets. We are there     helping to meet the continuing
                                         for the young teenager whose         need.
                                         mum died when she was 12, as            We hope you will read the sto-
                                         she runs out of sofas to sleep       ries on these pages, absorb the
                                         on; for the 21-year-old struggling   reality of the statistcs, and find
                                         to find work and manage his          a reason to share our vision and
                                         anxiety; for the mum who wants       join us.
                                         to keep her baby while she flees        Perhaps you walk past a rough
                                         domestic violence; for the man       sleeper each day? If you knew a
                                         who has lost his home in a bitter    better way to help them, would
                                         divorce; or for the former lawyer    you do it? So many people want
                                         who has become an entrenched         to help, but simply don’t know
                                         rough sleeper through his men-       how. We believe the best way of
                                         tal health struggles.                helping is supporting an organi-
                                           Our projects help stop these       sation like ours, enabling us to do
                                         downward spirals. With 35 years      what we do best: transforming

A
                                         of experience working in our         lives by radical Christ-like inclu-
                                         communities in the northeast         sion. There is a way for all of us to
            s a Christian home-          and London, we are starting to       support Oasis Community Hous-
            lessness charity we          share what we know in cities         ing: tell people about us, support
            seek to live out the         around the UK.                       our events, volunteer for us, work
            Parable of the Good            Just like the people we work       with us or simply make a monthly
            Samaritan, helping           with, we need help to do that.       donation. Thank you for read-
the person in need we might                Over the next 10 pages you         ing and please don’t cross to the
pass by every day.                       can find out more about what we      other side of the road.
  But we go so much deeper               do, as we highlight the achieve-
than that. We are about giving           ments of the past year and                  Professor Caroline Wroe
people the help they need before         demonstrate how much more                  Chair of Oasis Community
they ever have to spend a night          there is to do and our vision for                            Housing

W
                  E are a mission-       ting people back on track and
                  centered               fulfilling their potential. But if
                  charity, and           you want to know more about
                  our mission is         us, somewhere simple is a good
                  urgent. Between        place to start.
2010 and 2017, rough sleeping               Our annual review is themed
increased by 169%*.                      around our five values: hope,
  And it’s not just statistics that      worth, inclusion, perseverance
feed this urgency, we see every          and life. We think as you read
day the growing demand across            the stories of those we support,
our projects.                            you’ll agree that each story re-
  We run a range of projects that        flects these values.
aim to end homelessness and its             That gives us renewed faith, as
causes at every level. Education,        we take our movement further
aspiration, empowerment and              and deeper than ever before.
the practical tools to achieve run          We hope these stories will
through the core of all that we do.      move you, and then move you to
  Life has become more compli-           action. Because ultimately that’s
cated for many of us in the last         why this charity exists. We’re not   get behind our mission, irrespec-
ten years, and this is particularly      interested in sentimentality or      tive of faith. So this review is for
true for the people we serve.            hand-wringing, we want to take       everyone. Those we’ve worked
  Mental health, addiction,              the pain we see on our doorstep      with from day one, to those we              * Please note, some
government austerity and local           and do something radical to          haven’t even met yet.                       names have been
council cuts are squeezing peo-          change it.                              United, we can replace Home-             changed in the case
ple who cannot cope with any                Our charity is founded on the     lessness with Hope.
more pressure in their lives.            life of Jesus, from whom we draw
                                                                                                                          studies that follow.
  Complexity doesn’t scare               these values. But we believe                                                     Some photos are
                                                                                                  David Smith
us – we’re really good at get-           everyone can relate to them, and                       Chief Executive           posed by models.

* Statistics courtesy of Homeless Link

    www.oasiscommunityhousing.org                         @oasiscommunityhousing                       @oasiscomhousing
ANNUAL REVIEW SEPTEMBER 2017 2018 - Oasis Community Housing
Financials
Income                                                             Income                                          Donations                     Charitable Activities – Income

Donations                £855,120
Charitable Activities    £1,901,948
Rental Income            £1,205,180
Contract Income          £658,678                                                                                                    20%
                                                                                                                                                      12%
Other Income             £38,090                                                            31%
Investment Income        £1,602
Other trading Income     £26,694                                                                                                                              3%
                         £2,785,364                                    1%                                                                                     1%
                                                   68%                                                 80%
Donations
                                                                                                                                                                  1%
Grants                   £682,416
Donations                £172,704
                         £855,120

Charitable activities                                                                                                                                              82%
Home                     £1,557,073
Basis                    £235,918
Empower                  £65,218                         Donations       Charitable Activities                    Grants   Donations                   Home       Basis      Empower
Aspire                   £27,633                     Investment Income        Other Trade Income                                                         Aspire        Volunteering
Volunteering             £16,111
                         £1,901,953

Expenditure                                                    Expenditure                          Charitable Activities – Expenditure

Raising Funds            £193,472
Charitable Activities    £2,622,917
                         £2,816,389                                                                                 8%
                                                                                                             5%
Charitable Activities
Home                     £1,532,086
Basis                    £748,813
Empower                  £123,144
                                                               £193,472                                                                    58%
Aspire                   £218,874
                                                                                                       29%
                         £2,622,917

                                                                  £2,622,917

                                                       Raising Funds        Charitable Activities       Home      Basis    Empower     Aspire

www.oasiscommunityhousing.org         @oasiscommunityhousing                @oasiscomhousing
ANNUAL REVIEW SEPTEMBER 2017 2018 - Oasis Community Housing
Perseverance
                                                                                   We are committed to people and
                                                                                   communities for the long term, and will
                                                                                   give second, third and fourth chances
                                                                                                                                                      Our projects at a glance ...
                                                                                                                                                           Elizabeth House
                                                                                                                                                      At a protected address in Gates-        and develop resilience themselves.
                                                                                                                                                      head, young mums and their babies       Each resident has a main support
                                                                                                                                                      live with the support of the Eliza-     worker who will meet them weekly
                                                                                                                                                      beth House team.                        for support sessions as well as be-
                                                                                                                                                         Without the project, many of         ing available through the day.
                                                                                                                                                      these babies would be removed by           Twelve mums moved out during
                                                                                                                                                      Children’s services for safeguard-      the year: five moved on positively
                                                                                                                                                      ing purposes. Due to the expertise      with their children. Seven children
                                                                                                                                                      on site, families have a significant-   were made safe through removal.
                                                                                                                                                      ly higher chance to stay together          Although any statistics related
                                                                                                                                                      safely.                                 to children being removed from
Katie became addicted to drugs in her teens. After years                                                                                               In the past year, 16 mums and 19       their mothers are stark, this signi-
of living rough, she found a safe haven at Elizabeth House,                                                                                           children have benefitted from 24-       fies seven children who have been
where our HOME team have helped her to turn the page                                                                                                  hour support, with five of the wom-     made safe, which is a successful
                                                                                                                                                      en aged 17 or younger.                  outcome for the child and project.

H
                                                                                                                                                         The aim of Elizabeth House is           Wilmott Dixon made an out-
                                                                                                                                                      always to resettle mum and child        standing contribution to the pro-
            EAVILY pregnant and worn out           what to do, they make you                                                                          together into their own accommo-        ject this year: Investing £26,189.71
            from battling addiction, Katie         think it’s your idea!”                                                                             dation.                                 in staff time and materials to reno-
            arrived at Elizabeth House last           She views Elizabeth                                                                                Staff walk alongside the mums        vate the kitchen, dining and living
            spring looking for a new start.        House as a place where                                                                             as they settle their children into      room and fit new doors. The refur-
               Years earlier she’d lived at        hope can be restored:                                                                              positive routines, learn to parent      bishment has made a tremendous
the project for a short time. But unable to           “It’s about chances.                                                                            positively, build self-confidence       difference for residents and staff.
confront her chaotic lifestyle, she’d returned     This is the chance to
to sleeping rough.                                 keep your child or
   Losing custody of her daughter shortly          bring them back                                                                                          Foyer
afterwards caused her to spiral further            and have them with
down. “I was so angry. So bitter about             you. It’s hard but it’s                                                                            The Foyer, based in Croydon,            ed had a wide range of needs. 36
                                                                                                                                                      housed 58 young people in the last      per cent disclosed a history of
everything and everyone. Now I can look            worth it.” Living with
                                                                                                                                                      year.                                   depression, more than a quar-
back and understand, but at the time I             a Christian charity
                                                                                                                                                        Of the young people supported         ter had been rough sleepers
couldn’t,” she explained.                          also affirms Katie’s                                                                               by the Foyer over the 12 months,        and more than a third had un-
   Katie spent the next decade sofa                own faith. “When I                                                                                 67 per cent were homeless due           dergone emotional or physical
surfing and trying to survive a number of          was younger I started                                                                              to conflict within the family, 17       abuse.
relationships where she was physically and         going to church and                                                                                per cent due to eviction (includ-         A further 19 per cent had self-
mentally abused. Her drug taking, which had        I met a lot of people                                                                              ing family eviction), 24 per cent       harmed, 12 per cent had been
begun as a young teenager, continued, and          who’d given their lives                                                                            stated they were asked to leave         sexually abused or raped and 12
she began to drink too.                            up to God. I think we all                                                                          and nine per cent were leaving          per cent had experienced a break-
   “I would trust people but they’d always let     need that higher power                                                                             care. The young people support-         down.
me down. All I had was addiction.”                 – whatever that means
   When she was 12-years-old, Katie smoked         to you – you need to have
cannabis for the first time while hanging out      faith in yourself too.”                                                                                  No.3
with an older crowd. By 16 she had become             Now that her life is
                                                                                                                                                      The No 3 project became home for        the No.3 staff team also supported
addicted and began to take harder drugs like       beginning to take shape, Katie
                                                                                                                                                      29 young women in the past year,        eight ex-residents each month. 71
tranquilizers, cocaine and speed. She gained       has been reunited with her
                                                                                                                                                      all at risk of becoming homeless        per cent engaged in education or
a criminal record for theft and violence and       family and her eldest child. She’s                                                                 with a wide range of support needs.     training during the period while
thought about taking her life.                     keenly aware that there’s still work to                                                            Many had a history of depression,       50 per cent were employed. 93 per
   But one year ago, Katie decided enough          be done.                                                                                           half had experienced emotional          cent of those who moved out did so
was enough. Gradually she cut down her                “Being with them now is better than any                                                         abuse. 18 per cent disclosed they       in a planned way.
drug use, and a social worker arranged a           drug in the world. I’ve had a taste of what my                                                     had been raped or sexually abused          Thanks to a £70,000 grant from
place for her at Elizabeth House.                  life can be like. I’ve got hope now.                                                               and a quarter had attempted sui-        Land Aid and a high value Dona-
   Katie said: “When I first arrived I was            “I know I’ve changed a lot. And I know I      didn’t matter. I have lots of plans now. I know   cide.                                   tion, two phases of building im-
suspicious. It was hard to let people help         have a lot of changing to do. I think that’s     I have to prove myself in the community. I          Other support needs included          provements are scheduled to take
me – I would think: ‘what do you want?’            a good thing. “Before, I didn’t care what        want to live somewhere quiet, where I can         neglect, alcohol and drugs mis-         place in the near future.
Gradually I became more trusting.” Katie           happened to me. Or where I woke up. It           bring up my child.”                               use, destructive behaviour, of-            Zonta International have also
gave birth to her baby while living at                                                                                                                fending, rough sleeping, and            shown us great support, choosing
the project. Together, the pair are now                                                                                                               racial or sexual harassment.            No.3 as their Project of the Year;
flourishing. Katie said: “There are rules here,                                                                                                         During the year 21 per cent of all    they will be involved in a Capital

                                                     “I’ve had a taste of what life
but I needed that. Even in the middle of the                                                                                                          those supported engaged with our        Appeal and fundraising for the final
night there’s someone to talk to.                                                                                                                     in-house counsellor. On average         third stage of works.
   “Deborah [project team leader of Elizabeth

                                                     can be like. I’ve got hope now”
House] is straight to the point and I like that.
I know where I stand here. All the staff are
good at giving discipline and boundaries.
They make suggestions rather than tell you

www.oasiscommunityhousing.org                      @oasiscommunityhousing                     @oasiscomhousing
ANNUAL REVIEW SEPTEMBER 2017 2018 - Oasis Community Housing
Inclusion
                                                         Everyone has a need to
                                                         belong. So we are passionate
                                                         about including everyone
                                                                                                                                                               Our projects at a glance ...
                                                                                                                                                                    Naomi
                                                                                                                                                               The Naomi Project in Gateshead            Again, 90 per cent arrived with a
                                                                                                                                                               provides around-the-clock sup-          known history of substance mis-
                                                                                                                                                               ported accommodation to young           use, and 98 per cent with a men-
                                                                                                                                                               women aged 16 to 30 on the brink        tal health diagnosis. Seven were
                                                                                                                                                               of homelessness.                        young mums or pregnant and one
                                                                                                                                                                  Causes include domestic vio-         resident had Foetal Alcohol Syn-
                                                                                                                                                               lence, substance misuse recovery,       drome Disorder.
                                                                                                                                                               mental health issues, offending,           In the past year, the project had
                                                                                                                                                               neglect, child removal and rela-        an 84 per cent occupancy, and 42
                                                                                                                                                               tionship breakdown and often a          per cent of the young residents
                                                                                                                                                               combination of several major is-        undertook, education, employ-
Rebekah’s life hit a downward spiral after the loss of her mother. With                                                                                        sues.                                   ment or training.
the help of the Naomi Project, part of our HOME team, she is back on                                                                                              In the past year the Naomi Pro-         When ready, residents progress
her feet and achieving wonderful things.                                                                                                                       ject has accommodated 26 young          to more independent living, in

R
                                                                                                                                                               women, 90 per cent of whom had          flats owned by the charity, while
                                                                                                                                                               experienced domestic abuse be-          maintaining the valued relation-
              EBEKAH was 15 when her mother died         support worker is there for me.”
                                                                                                                                                               fore moving in.                         ship with their support worker.
              after a long battle with lung disease.        Despite all that she has
              Not knowing her father, Rebekah was        been through, Rebekah has
              left to stay with relatives, but found     done so well at the Naomi                                                                                   Karis
              these arrangements fragile and unsafe.     project that she is now                                                                               Karis provides six managed and             All of the young mothers have
   To deal with her grief, she began to smoke            entering her third year                                                                               supported tenancies to young            suffered from mental health prob-
cannabis, and found herself sofa surfing after a         at college, and has                                                                                   mums aged 16 to 25 and their chil-      lems. During the period we have
foster placement fell apart.                             moved into a flat of                                                                                  dren.                                   had 88 per cent occupancy rate
   Alone, aged 17, she found the family she was          her own, where she                                                                                      The key aim of Karis is to em-        and a 100 per cent positive move-
looking for at the Naomi Project.                        continues to be                                                                                       power families at risk of exclusion,    on rate.
   Although she was nervous at first, gradually          supported by the                                                                                      by helping them gain stability,            Supporting people to take re-
she made friends with the other residents, and           staff.                                                                                                overcome challenges and be in-          sponsibility and support them to
learned to trust the staff.                                 The staff cite                                                                                     cluded as part of their community.      organise their budgets leads to
   Rebekah said: “They knew I could do                   her as a role                                                                                           During the past year, Karis has       a more physically and mentally
something good with my life, even when I didn’t          model to the                                                                                          housed eight mums and 10 chil-          healthier young parent.
think I could.                                           other girls, and                                                                                      dren, 33 per cent of whom had suf-         Karis has capacity to support
   “Sometimes I thought I wasn’t worth it, but           are enormously                                                                                        fered domestic abuse before mov-        more families in this situation and
they just pushed me up and gave me the stability         proud of her                                                                                          ing into a Karis property.              a tenancy rescue service to ensure
I needed. They always see the good in me.                achievements.                                                                                           33 per cent came to Karis             budgets, parenting and life skills
   “I started to rely on the staff instead of the           They attend                                                                                        through rent arrears as a result of     can be encouraged and improved.
drugs. The more people I have around me the              her parent’s                                                                                          not understanding the Housing
more I feel I can cope.                                  evenings and                                                                                          Benefit system.
   “They sorted out a counsellor for me so I             other events,
had someone to talk to about everything that’s           where students can
happened.                                                show what they’ve                                                                                           Healthy Resilient Lives Programme
   “They’ve given me a lot of chances. I messed          learned.
                                                                                                                                                               This year the Healthy Resilient         an LED lightbox, acupuncture ses-
up so many times but they just stuck with me.               Rebekah said:
                                                                                                                                                               Lives Programme supported 100           sions, sessions in a music studio
I used to scream and shout a lot but now I can           “When I was studying
                                                                                                                                                               people from across the charity to       and travel and childcare costs to
just come in and have a cry if I need to. I have         hospitality at college,
                                                                                                                                                               boost their mental and physical         let a young mum access therapy.
good days and bad days but I can talk to them.”          my support worker and
                                                                                                                                                               health and improve their diets.           Amongst many workshops and
   Rebekah was 10 when her mum was                       my social worker came to an                                                               me. These     Seventy-seven personal budgets        events, seventy-eight Healthy Eat-
diagnosed with lung disease.                             evening meal at the college where                                                        guys made    yielded gym memberships, sports         ing and Cooking Workshops took
   “I just wanted to look after her. She was in and      I served them and showed them what                                                 me want to be a    clothing, cooking equipment, art        place across the residential pro-
out of hospital a lot and I’d stay with her friends.     I’d learned. “They were really happy and                                      support worker.         materials, an illustration course,      jects, with a total of 315 attendees.
I still see some of them and they say I look like        surprised. They didn’t know what I was capable                         “They helped me so much with
her. That makes me happy. I like that I remind           of and neither did I. College has given me a lot of   college: choosing a course, helping me go to
them of her.                                             skills and my confidence is a lot better.             open days.                                            Social Lettings Agency
   “My school really helped me too. They’d visit            “It’s amazing the way the house has affected       “They’re like an adopted family.”               The Social Lettings Agency offers       a period of 18 months or longer. We
my mum in hospital, and if I was late they’d
                                                                                                                                                               good quality, affordable homes to       have provided homes for 37 tenants
make me tea and toast and give me a minute.
                                                                                                                                                               families and individuals on a low       and families, including 11 children.
They had a room where I could just go and sleep

                                                           “They gave me the stability I needed.
                                                                                                                                                               income.                                   Additionally, we have received an
for a bit when I got too tired.
                                                                                                                                                                 We’re proud to say that 33 per cent   increasing number of referrals from
   “It’s still hard. Sometimes I feel like I never had
                                                                                                                                                               of tenancies have been renewed for      existing tenants and landlords,
a mum because I can’t remember her as much

                                                           They always see the good in me”
                                                                                                                                                               three years or more, with a further     demonstrating our quality service
as I want to. I feel like there’s a box in my head
                                                                                                                                                               50 per cent of tenancies being for      reputation.
where I have to keep those feelings.
   “My mum’s birthday, and the anniversary
of the day she died are hard for me. But my

www.oasiscommunityhousing.org                        @oasiscommunityhousing                       @oasiscomhousing
ANNUAL REVIEW SEPTEMBER 2017 2018 - Oasis Community Housing
Worth
                                         We believe in the inherent worth and
                                         dignity of all people, we will therefore treat
                                         everyone equally, respecting differences.
                                                                                                                                                                     Our projects at a glance ...
                                                                                                                                                                          Aspire
                                                                                                                                                                     The Aspire Programme has run four          gramme to support people experienc-
                                                                                                                                                                     key projects during the previous year.     ing multiple health barriers to employ-
                                                                                                                                                                                                                ment.
                                                                                                                                                                     Talent Match offered personalised            Our Moving on Tyne and Wear navi-
                                                                                                                                                                     one-to-one coaching and mentoring          gator has connected with 43 people
                                                                                                                                                                     sessions to young people in Gateshead.     since April, helping them to regain
                                                                                                                                                                       Our Talent Match team worked with        confidence and re-join the community
                                                                                                                                                                     137 vulnerable young people (aged 18       through work, training or meaningful
                                                                                                                                                                     to 24) who have additional barriers fac-   activity, seven have also successfully
                                                                                                                                                                     ing them entering the labour market.       left the programme after finding work.
    Hannah was referred to our EMPOWER team after years of                                                                                                             Over the year, 25 gained some form         This programme is led by Mental
    abuse from her ex-partner. This is her story of reclaiming                                                                                                       of employment or paid work and/or          Health Concern and again is fund-
    happiness and a sense of worth

H
                                                                                                                                                                     engaged in 70 training opportunities       ed by European Social Fund and Big
                                                                                                                                                                     including our own Digital Inclusion        Lottery.
“                  E had piercing green eyes. If he       occasions, and Hannah felt frightened:                  Different domestic violence support teams          and Women’s confidence courses. The
                   walked in here now you’d think he      “It escalated so quickly. I wonder now, if I hadn’t   began to contact Hannah, triggered by the            programme is funded through the Big        Until March 2018, our BEAT 2 pro-
                   was quiet, shy even. He just seemed    left when I did would I even be alive?                police involvement. At first she rejected their      Lottery and we are part of a partner-      gramme provided financial capability
                   like a good guy.”                         “We’d argue, and if I cried or got upset he’d      offers of help, but gradually the seeds of doubt     ship headed by the Wise Group.             support to service users across Tyne
                      Hannah met her ex-partner in        film it and say he’d show social services so          were sown and she began to question the way                                                     and Wear and Northumberland in con-
    2013, through a mutual friend. At first, things       they’d take my baby away. He always had an            she was being treated.                               The Wise Steps programme offered           junction with Changing Lives.
    were rosy, and the relationship was a new             excuse for his behaviour. He was allowed to             Abruptly, the relationship ended, and              employment support for adults in             Financial Capability Support is an
    chapter for Hannah, after problems with               have problems, but I was just ‘crazy’.”               through a council-run programme, Hannah              Gateshead dealing with long-term un-       integral and critical part of our offer of
    anxiety and depression had led to her being                                                                 was introduced to our Empower team at Oasis          employment and with multiple barri-        employability support, helping people
    hospitalised the year before.                                                                               Community Housing. The Empower team work             ers to finding work.                       with debt and managing their money
       Doctors had told Hannah that she wouldn’t                                                                with low to medium risk victims of domestic            Since the project launched in Janu-      issues helps them to consider return-
    be able to have a baby, so when she fell                                                                     abuse and run ten-week group courses                ary 2017 our Wise Steps Coach sup-         ing to work or sustaining that work.
    pregnant a year later, it was unexpected                                                                          that explore healthy and unhealthy             ported 41 individuals, many of them on       Over the 11 months of this project,
    news.                                                                                                                relationships.                              to training and 12 have already exited     172 individuals were engaged in sup-
       But as her pregnancy progressed,                                                                                        At Empower, Hannah found some         the programme after gaining employ-        port around debt, benefits and manag-
    Hannah noticed a worrying change                                                                                            much-needed insight through          ment.                                      ing their money.
    in her relationship.                                                                                                         support worker, Claire.               Wise Steps is a Tyne and Wear pro-         Our two staff were able to secure
       “If I questioned anything                                                                                                   Claire began to challenge         gramme funded through the European         over £1.26 million in benefits that cli-
    he’d say it was because of my                                                                                                    Hannah’s way of seeing the      Social Fund and Big Lottery to provide     ents were rightfully entitled to.
    mental health, or because                                                                                                         relationship, and supported    employment support for people who            Sadly, national funding from the
    I was pregnant. He had                                                                                                             her through the family        are long-term unemployed and have          Money Advice Service came to an end,
    terrible mood swings that                                                                                                           courts as custody was        multiple barriers to finding work. The     but OCH remains committed to finan-
    seemed to come from                                                                                                                  fought for.                 Wise Group also lead this programme.       cial capability support and a new in-
    nowhere.                                                                                                                              Hannah said: “One day                                                 house programme returned in autumn
       “It felt like being on a                                                                                                            she asked me if I still   Moving on Tyne and Wear is a pro-          2018 to support our service users.
    horrible rollercoaster.                                                                                                                  held a torch for my
    If he wanted something
    he’d put a lot of pressure
                                                                                                                                             ex. I was shocked and
                                                                                                                                             said ‘No!’
                                                                                                                                                                          Empower
    on me and say I didn’t                                                                                                                   She shot back with:     The Empower service offers a ten-          ex-clients now returning to help facili-
    care about him if I                                                                                                                     ‘Then why are you        week programme developed to break          tate group sessions.
    wouldn’t do it.                                                                                                                        still defending his       the cycle of abusive relationships for        During the period September 2017
       “If I made him unhappy                                                                                                              behaviour?’               victims of domestic and sexual abuse.      to August 2018, we had 204 refer-
    in any way he’d begin                                                                                                                     “The penny began to     Education around healthy and un-          rals, and 95 clients engaged with our
    calling me names and                                                                                                                 drop then.                  healthy relationships is combined          support, excluding those who were
    putting me down. He                                                                                                                   “It was through the        with a focus on moving forward in a        risk-assessed as high-risk and there-
    used every weakness I had                                                                                                           domestic violence            positive direction.                        fore referred on to the appropriate
    against me.                                                                                                                       support group that I began       This group also provides an oppor-       agency.
       “For a long time I didn’t                                                                                                   to see the patterns in his        tunity for clients who have been pre-         The Empower service is a commu-
    realise I was being abused                                                                                                   behaviour.”                         viously very isolated, to come together    nity-based service funded by North-
    because I thought of abuse                                                                                                    Today, Hannah is thriving, and     and meet other women for peer sup-         umbria Police Crime Commissioner to
    as a man coming home drunk                                                                                               has returned to education while         port.                                      work with low to medium-risk female
    and hitting his wife. But actually,                                                                                     she raises her daughter alone. She         Over the past year the programme         victims of domestic abuse and sexual
    the emotional side of what I went                                                                                    views her ex very differently now.          has developed peer mentoring, with         violence in the Gateshead area.
    through was much tougher in some                                                                                     “When I look back I almost pity him,
    ways.”                                                                                                          because he’s missed out on her growing up.
       After their daughter was born, the                                                                          “But then I realise he chose me because I
    situation went from bad to worse.                                                                           was vulnerable and I don’t feel sorry for him
       The abuse became physical on several                                                                     anymore.”

    www.oasiscommunityhousing.org                        @oasiscommunityhousing                     @oasiscomhousing
ANNUAL REVIEW SEPTEMBER 2017 2018 - Oasis Community Housing
Life
                     We will work to enable ‘life in
                     all its fullness’ to be a reality
                     for those we work with
                                                                                                                                                          Our projects at a glance ...
                                                                                                                                                                Basis Beds
                                                                                                                                                          Basis Beds was informed in part by     from private and social landlords
                                                                                                                                                          the Housing First Model, developed     by Oasis Community Housing and
                                                                                                                                                          in New York City and successfully      offered on a licence to Basis.
                                                                                                                                                          replicated beyond America.                We’re currently using 22 proper-
                                                                                                                                                            Evolving from our No Second          ties, with plans to extend this to 26
                                                                                                                                                          Night crash pads, Basis Beds, uses     in the coming months.
                                                                                                                                                          independent properties through-           Using this approach has seen
                                                                                                                                                          out Gateshead to house people who      people make significant change as
                                                                                                                                                          have become homeless.                  living in good, safe accommodation
                                                                                        Michael found himself living in emergency                           They are the types of properties     with extensive support has given
                                                                                        accommodation after a relationship                                available on the rented or social      them the environment needed to
                                                                                                                                                          housing market, but are leased         begin changing their lives.
                                                                                        breakdown. Working with our ASPIRE
                                                                                        team, he has turned his life around

                                                                                       M
                                                                                                                                                          Basis@Gateshead offers lifeline services for those who sleep
                                                                                                        ICHAEL cared for his son for nine years, before   rough, and provides a chance to get warm, clean and fed whilst staff sup-
                                                                                                        a relationship breakdown meant he had to          port them to overcome the roots of their homelessness
                                                                                                        leave the family home.                              The walk-in service welcomed 635 people last year, outgrowing the old
                                                                                                           His mental health suffered as a result, and    address and moving to a larger property, also in the heart of Gateshead.
                                                                                                        he couldn’t see a way back into employment.         Basis Gateshead serves as a hub for our Crisis Services in Gateshead
                                                                                        Michael said: “I wanted to find work but had been out of em-      around which we place our offers of Help to Rent, Basis Beds and the sup-
                                                                                        ployment for such a long time I didn’t know where to start.”      port offered through our Fulfilling Lives, Help Through Crisis, and SIB pro-
                                                                                           We helped Michael find somewhere to live, and he was put       grammes which offer vital ongoing support to those who require more
                                                                                        in touch with Holly, our Moving On Tyne and Wear navigator,       than a brief intervention.
                                                                                        and part of the Aspire team.
                                                                                           Holly encouraged Michael to start getting out of the house
                                                                                        again; together they refreshed his CV and Michael attended        Basis@Sunderland is our new service in Sunderland and our
                                                                                        a Ready for Work day.                                             first replication of a Crisis Services project. Since opening in February
                                                                                           “I was originally scared but felt I could open up and got      2018 we have had over 2,100 interactions with people using the service.
                                                                                        more confident. I was offered a place on a course in con-         It is the only service of its type in the city, addressing unmet needs and
                                                                                        struction where I’ve gained certificates and skills for work.     linking well with existing services to do the deeper work around tackling
                                                                                           “I am getting out a lot more and feeling much better in        homelessness.
                                                                                        myself. I’ve been offered work which I’m really excited about        With the same offer as Basis Gateshead, we’re meeting people at the
                                                                                        starting.                                                         point of greatest need, offering a practical solution and a message of hope.
                                                                                           “Without the support I would’ve still been sitting in the      In just six months, 74 people have been found accommodation, prevent-
                                                                                        house in my depression whereas now I feel I have a bright         ing them from having to sleep rough.
                                                                                        future and a good life.”

                                                                                                                                                                The Social Impact Bond
                                                                                                                                                          The Social Impact Bond (SIB) de-       advice and coaching to develop be-
                                                                                                                                                          livers an innovative new service       haviour change.
                                                                                                                                                          for people who are rough sleep-           The main focus is upon sup-
                                                                                                                                                          ing and/or entrenched in home-         porting people to gain and sustain
                                                                                                                                                          less services across Newcastle and     housing whilst working within a
  PETER was referred to our Financial       from his local Food Bank, emergency                                                                           Gateshead. The service is a part-      multidisciplinary team to address
  Capability worker by his Talent Match     funding for his gas and electricity                                                                           nership between Oasis Community        the individual’s holistic needs.
  Coach after he told her that his          and a hardship payment to cover the                                                                           Housing and Changing Lives.               Since the project started in Sep-
  Universal Credit payments had been        period until the sanction ended.                                                                                 This new project has worked to      tember 2017 we have seen 98 in-
  sanctioned because he had missed             We also helped him to successfully                                                                         build strong relationships with        dividuals engaged, 31 of whom we
  an appointment at the Job Centre.         apply to a charity for a fee for a Debt                                                                       clients and takes an asset-based       have supported into accommoda-
    He was unable to buy food, pay for      Relief Order, which was subsequently                                                                          approach to support motivation to-     tion, crucially 87 of those on case
  petrol or utilities in his flat and was   approved and all of his debts were                                                                            wards setting and achieving goals.     load have taken part in a health as-
  struggling to make his rent payments      written off so he could have a fresh                                                                             It offers emotional and practi-     sessment that forms the platform for
  and payments to other creditors.          start and manage his finances better                                                                          cal support that works for people      positive conversation about possi-
    Our Financial Capability worker         in the future.                                                                                                who’ve suffered trauma, as well as     ble change.
  attended the Jobcentre with Peter to         He also continued to work with
  help him to re-engage with them to        his Talent Match coach and found a
  ensure that the sanction was brought      job as a kitchen assistant in a restau-
  to an end as soon as possible.            rant. He impressed his employers so
    During the duration of the sanction     much that they are now supporting
  we assisted Peter to access parcels       him to train as a chef.

www.oasiscommunityhousing.org                    @oasiscommunityhousing               @oasiscomhousing
ANNUAL REVIEW SEPTEMBER 2017 2018 - Oasis Community Housing
Hope
                                      We have a deep sense of hope that things can change and be
                                      transformed, regardless of what the current circumstances may
                                      say. We will encourage those we serve to dream big dreams                                Our projects at a glance ...
                                                                                                                                     Fulfilling Lives
                                                                                                                               Fulfilling Lives is a partnership       working with public services, the
                                                                                                                               programme that has worked with          charitable sector and the public
                                                                                                                               103 adults in the past year, all with   sector.
                                                                                                                               multiple complex needs.                   As they advocate for individu-
                                                                                                                                 Oasis Community Housing and           als, they propagate knowledge
                                                                                                                               core partners, Changing Lives and       and best practice across Gates-
                                                                                                                               Mental Health Concern Group,            head and Newcastle.
                                                                                                                               bring together best practice to           The longevity of the programme
                                                                                                                               work with some of the hardest to        and level of Big Lottery funding
                                                                                                                               reach people.                           allows real opportunity to make
LIZ has volunteered for Basis@                                                                                                   As well as practical support          a serious impact upon the lives
Sunderland since its doors opened in                                                                                           for service users, the team cam-        of people facing a range of chal-
February 2018. Befriending the service                                                                                         paign to change the system by           lenges.
users is her way of answering the
parable that moves her the most.                                                                                                     Help Through Crisis

I
                                                                                                                               Help Through Crisis is also a part-     ed in partnership with Citizens
“       think about the Good Sa-       ones that don’t make                                                                    nership project that has reached        Advice Gateshead, Your Voice
        maritan. I think of all the    it upset me the most.                                                                   800 people since 2016.                  Counts, and Gateshead Food Bank
        people who just walked         Sometimes I just have                                                                     The target for year one was to        with funding from the Big Lottery
        past. It moves me every        nothing left and I walk                                                                 support 100 people through tai-         Fund.
        time I hear it.”               home the long way                                                                       lored advice and advocacy. The            To date, more than 1708 hours
   Liz may walk past many of the       because I can’t bear                                                                    actual figure achieved was 450; 367     have been spent delivering sup-
homeless people in Sunderland,         to see people sleep-                                                                    through Oasis Community Hous-           port to clients.
but not before she’s stopped to        ing rough any more,                                                                     ing.                                      This high level of support under-
say hello, buy them a coffee and       but then I think a lot                                                                    Help Through Crisis was found-        pins the basis of the HTC project.
offer them a card for Basis@           about resilience. For
Sunderland.
   She said: “I applied to volun-
                                       me that’s a very strong
                                       word.”                                                                                        Help To Rent Scheme
teer before the project even              Her own resilience is
                                                                                                                               Help to Rent Scheme offers sup-         their own home. The project works
opened. David [Smith] had              deep-seated, and stems
                                                                                                                               port to individuals, couples and        to secure tenancies with private
given a talk to our congregation       from the example of her
                                                                                                                               families at risk of homelessness,       landlords and then ensures that,
and it was the way he spoke. It        parents.
                                                                                                                               to access housing in the Private        through working with tenant and
was so genuine and from the               “My mother was a very
                                                                                                                               Rented Sector by providing a bond       landlord, the tenancy is success-
heart and the whole congrega-          strong Catholic, and a
                                                                                                                               deposit.                                ful.
tion felt that. I’ve always been       strong woman. We talked
                                                                                                                                 The project has operated for the        During the year we have created
upset when I see someone               about religion a lot. She
                                                                                                                               past eight years and helps people       36 new tenancies with a high ten-
sleeping rough but there’s that        had a tremendous sense of
                                                                                                                               avoid homelessness and settle in        ancy sustainment level.
terrible debate about giving           humour, in all the adversity
money. This felt like a way to         she faced. My father wasn’t as
help that really would help.”          religious but he’d always mow                                                                 Volunteers
   Each week, Liz helps visitors to    the lawn for the nuns at the
the converted church by doing          convent. They gave me a real                                                            During the year our work was            supported by a thorough recruit-
their washing using the on-site        work ethic and my first job was                                                         boosted by the time and skills          ment, induction, training and
facilities. And while she loves to     aged 12, as a paper girl.                                                               of 70 volunteers, who give 833.5        supervision   programme,     and
be practical and busy, the pro-           “I didn’t understand when I                                                          hours of their time.                    built our volunteer programme
ject goes far beyond that.             was a child, but my mother was                                                            We employed a Supporter En-           to bring former service users on
   Liz explained: “I bring honesty.    feeding other families where         Nor does Liz seek praise, in-                      gagement Officer who ensured            board to share their valuable life
The men and women who come             we lived. There was one family       stead she is encouraged by the                     that every volunteer was well           experience.
here know I’m honest. Not eve-         down the road and I went to          popularity of the drop-in.
ryone who comes here wants to          school with their two children.         She said: “I knew the project
talk to me – their lives are hard      They were bullied because they       would be wonderful. There are
enough – and that’s Ok.                smelled bad. My mother used          groups that meet here. There
   “But some do, and we often          to cook their meals and take         is a comradery on the streets,
have a good laugh. When they           them down.                           even though it can be very dan-

                                                                                                                “They know it’s going to be a
start to see the need to change,          “Now I can see that the hus-      gerous too.
I pray all the time. Sometimes I       band was an alcoholic. There            “People come here because
just put a hand on their shoul-        were a lot of situations like that   they know it’s going to be a

                                                                                                                calming place for an hour or two”
der and ask if they’re alright.”       in those days. The effects of the    calming place for an hour or
   Volunteering alongside people       war were still very much felt.       two.
who are homeless can take an               “My mother just did it, not      “They wouldn’t keep coming
emotional toll. Liz said: “The         looking for thanks.”                 back if there wasn’t hope here.”

    www.oasiscommunityhousing.org                        @oasiscommunityhousing                     @oasiscomhousing
ANNUAL REVIEW SEPTEMBER 2017 2018 - Oasis Community Housing
Thank Yous
We would like to thank everyone who has walked with us over the
past year. You have all made a remarkable contribution to the Oasis
Community Housing story and we hope to have you by our side for years
to come. Some of our wonderful supporters wish to remain anonymous,
but please know that you are very much included in our thanks.

Our staff, who go above and beyond       The Thompson Fund                     Kingston Smith Group Services
Our service users – we exist to serve    Zonta International London City       Eaton Fund
you                                      Land Aid                              M.G. Northumbria
Chowdene Community Church                Northumbria Police and Crime          The Barbour Foundation
Low Fell Churches Together               Commissioner Supporting Victims       Community Foundation serving
Calvary Christian Fellowship             Fund                                  Tyne and Wear and Northumberland
Heworth Christian Fellowship             Gateshead Discretionary Housing Pot   Changing Lives
Hope Church Sunderland                   Gateshead Housing Company             Comic Relief
Parish of Swalwell and Blaydon           Virgin Money Foundation               MECC
Grasslands Church                        Nationwide Community Fund             Community Foundation – Linden
St Gabriel’s                             The National Lottery Community Fund   Family Funds
                                         – Talent Match Phase 2                Buttle Trust
Bethany City Church
                                         The National Lottery Community        Team Enterprise Partnership
New Silksworth Methodist Church
                                         Fund – Wise Steps (Wise Group)
St Andrew’s Roman Catholic                                                     CAF – M&S Spark
                                         The National Lottery Community Fund
Heaton Road Church                                                             Bluestone Consortium
                                         – Moving On Tyne Wear
Honor Oak Baptist Church                                                       Quaker Housing Trust
                                         The National Lottery Community
The Well Community Church                Fund – Help through Crisis            StreetSmart
St Barnabas Church                       The National Lottery Community Fund   William Leech
Kings Church Centre                      – Fulfilling Lives                    Sunderland Seedbed
St Clement with St Peter                 The National Lottery Community        Henry Smith
Thank you also to the other              Fund – Reaching Communities           Wellesley Trust Fund at the
churches who have supported us           The National Lottery Community Fund   Community Foundation serving
this year, particularly those who        – Talent Match                        Tyne and Wear and Northumberland
supported our ‘Giving a Home’            Community Foundation (Capacity        Sir James Knott
Christmas campaign and those who         Fund)                                 MG Car Show Bywell
were part of the Churches Together       Community Foundation (TGHC)           William Lumsden
Homelessness Appeal for No.3.
                                         Millhouses Charitable Trust           Community Foundation Tyne & Wear
                                         Mental Health Concern                 and Northumberland: Pattinsons
Barnes Junior School                                                           Building Society
                                         ESF Community Group
Satellite Rotary Club of Sunderland                                            Community Foundation Tyne & Wear
                                         Big Lottery Fund
Each and every school across the                                               and Northumberland: Newcastle
                                         European Social Fund
region who supported our Giving a                                              Building Society Community Fund
Home Campaign                            Jack Petchey Grant
                                                                               London Community Foundation
Our magnificent Great North Run          County Durham Community
                                                                               County Durham Community
runners                                  Foundation Nationwide Community
                                                                               Foundation
                                         Grants
Our outstanding team of volunteers
and our regular givers, who help us do   Percy Bilton Charity                  Gateshead Council
so much more                             Tesco Community Grants                Sunderland City Council
Sisters of Mercy Sunderland              The Peckham Settlement                Newcastle City Council
Wilmott Dixon                            London Move On Programme              Southwark Council
The Polehanger Trust                     Greggs Foundation                     Croydon Council

   www.oasiscommunityhousing.org              @oasiscommunityhousing            @oasiscomhousing
ANNUAL REVIEW SEPTEMBER 2017 2018 - Oasis Community Housing
The Future
                                                                               way that’s right for them. And our
                                                                               mission is indeed growing, both in
                                                                               size and breadth. In 2019, we will
                                                                               be working in Grimsby for the first
                                                                               time, where our Aspire team are
                                                                               developing a much-needed Finan-
                                                                               cial Capability service to compli-
                                                                               ment the work that our colleagues
                                                                               in Oasis Community Learning and
                                                                               Oasis Community Partnerships
                                                                               are already doing in education and
                                                                               community development.
                                                                                   Meanwhile, important con-
                                                                               versations are taking place in
                                                                               Birmingham, Southampton,
                                                                               Sunderland, South London

                                      N
                                                                               and across the North East
                                                                               of England as we look to
                                                     OTHING stands still for
                                                                               partner with stakeholders
                                                     long at Oasis Com-
                                                                               who share in our vision of
                                                     munity Housing. Even
                                                                               communities where eve-
                                                     since the close of our
                                                                               ryone is included, belongs
                                                     financial year in Sep-
                                                                               and has the chance to ful-
                                       tember 2018, a lot has changed.
                                                                               fil their God-given poten-
                                       But our mission remains our solid
                                                                               tial. By the end of the year
                                       foundation. And ours is a mission
                                                                               we expect to be extending
                                       that must grow: we believe that
                                                                               many of our programmes
                                       our transformational work needs
                                                                               to these locations.
                                       to come to every town and city in
                                                                                   Furthermore, signifi-
                                       the country where homelessness is
                                                                               cant works to improve our
                                       present.
                                                                               housing projects in London
                                          Behind that grand statement
                                                                               and Gateshead are pro-
                                       we have the same beating heart
                                                                               gressing, Basis and Aspire
                                       that launched our existence, back
                                                                               have moved into their new
                                       in 1984, when a group of young
                                                                               home, Progress House in
                                       Christians joined forces to offer af-
                                                                               Gateshead, and our Empower
                                       fordable accommodation to people
                                                                               team are hosting new support
                                       in need.
                                                                               groups for those affected by
                                          We want to help as much as ever,
                                                                               domestic abuse.
                                       and to make that help go further
                                                                                   And all the while, demand for
                                       and deeper. Making this a reality
                                                                               our projects and services continues
                                       will involve millions of steps in the
                                                                               to grow. This is a wonderful and ter-
                                       right direction, and that journey has
                                                                               rible thing. It means more people
                                       already begun in earnest. For one,
                                                                               know about us and believe we can
                                       you may notice that we look a little
                                                                               help them, and it also shows that
                                       different! Our new brand and name
                                                                               more people need help, that life for
                                       was unveiled in November, just in
                                                                               many is getting tougher.
                                       time for our Christmas campaign –
                                                                                   I hope that this Annual Report
                                       Giving a Home.
                                                                               has given you just a small taste of
                                          Throughout the festive season we
                                                                               the vision that we have at Oasis
                                       received a heartening amount of
                                                                               Community Housing. Maybe it’s
                                       interest, as our community flocked
                                                                               inspired you to join us in offer-
                                       to help, cramming our central office

                                                                                                                       “We are reaching more
                                                                               ing Hope, Not Homelessness. If
                                       and resource centres with generous
                                                                               it has, don’t wait any longer: get
                                       donations of clothing, toiletries and
                                                                               in touch and help us deliver our
                                       toys.

                                                                                                                       people with our message”
                                                                               mission to address homelessness
                                          We take this as clear evidence
                                                                               wherever we find it.
                                       that we are reaching more people
                                       with our message, and welcom-                                 David Smith
                                       ing them to come and help in a                              Chief Executive

                                                                                                                                          Designed by William Lumsden
                                                                                                                                                       @BBTakesPhotos

www.oasiscommunityhousing.org   @oasiscommunityhousing                  @oasiscomhousing
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