Analyst Briefing FY2020 - 26 June 2020 - Alliance Bank

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Analyst Briefing FY2020 - 26 June 2020 - Alliance Bank
Analyst Briefing
        FY2020

     26 June 2020
Analyst Briefing FY2020 - 26 June 2020 - Alliance Bank
Key Results
    Contents
    1 COVID-19 Supports & Early Impact
    2 FY20 Financial Performance
        Revenue & Franchise Development
        Effective Risk Management
        Key Results

    3 Going Forward
        Our Strategy
          FY20 Achievements
          FY21 Priorities & Sustainability

    4 Appendix
        4QFY20 & FY20 Financial Result

1
Analyst Briefing FY2020 - 26 June 2020 - Alliance Bank
Executive Summary
    Keeping Our Stakeholders and the Bank Safe During COVID-19
                         Keeping Our Stakeholders Safe                                                      Keeping the Bank Safe
    • Frequent COVID-19 task force meetings to closely monitor and discuss mitigation actions
    • Successfully implemented business continuity plan

                Helping our staff to stay safe and protected at the                                   Ensuring the Bank continues to
                workplace                                                                             have ample liquidity
                 Split operations and work rotation (work-from-home:
                  ≥65% during Movement Control Order)
    Employees

                                                                                                       Strong funding position with
                 Enhanced hygiene measures within working                                              Liquidity Coverage Ratio >150%

                                                                               Liquidity Management
                  environment & encourage virtual meetings & trainings                                  and Loan-to-funds ratio at 84%
                 Frequent communication on maintaining physical and
                  mental health & also on new SOPs at the workplace.
                                                                                                       Sufficient cash float buffers at
                 Expanded family medical benefit to include medical
                                                                                                        branches
                  claims for treatment of confirmed COVID-19

                Helping the underserved in our communities during                                      Sufficient liquidity access in
                this difficult time
    Community

                                                                                                        place (in addition to liquidity
                 Contributed >RM650k to COVID-19 pandemic-related                                      buffer) to mitigate any payment
                  assistance funds                                                                      shock
                 Raised RM300k via SocioBiz to help medical frontliners
                  and supporting the sustainability of 11 social enterprises

2
Analyst Briefing FY2020 - 26 June 2020 - Alliance Bank
Executive Summary
    Keeping Our Stakeholders and the Bank Safe During COVID-19
                           Keeping Our Stakeholders Safe                                                               Keeping the Bank Safe
                Helping our clients stay financially healthy during and                                         Enhancing our credit controls
                post-pandemic                                                                                    Conducted portfolio review to assess sectorial
                                                                                                                  exposure to COVID-19
                                           Encourage affluent customers to opt out,
                                            offer R&R or top-up if required                                      Red sector - Significantly impacted by
                6-month
                                                                                                                  COVID-19 (e.g. Tourism, Restaurants & Hotels,
                automatic                  High opt out ratio: 18%; helped to
                                                                                                                  Non-essential retail trade):
                moratorium     RM23.5       reduce Day-One Modification Loss
                for            billion     For opt-in customers, interest will not                                RM620       for SRF                                                               Sectors
                Facility        million    Helped >900 SMEs (6.2% of total SRF                                        Red
                (“SRF”)                     allocation)
                                                                                                                      Amber

                                                                                                                      Green
                Corporate &                Proactively engage with corporate &
                Commercial      RM1.6                                                                           • Rolled-out three-pronged strategy:
                                            commercial customer
                moratorium      billion                                                                           1) Stratify customer segmentation and prioritise
                                           20% of loan book
                / R&R                                                                                                customers calls/visits
                                                                                                                  2) Diagnostic tools for indicating
                                                                                                                     high/medium/low risks
                                           Help local businesses reach out to
                               >46,000      customers online                                                      3) Customized action plans for
                #Support
                                 link                                                                                Watch/Maintain/Grow
                Lokal                      Provides training in business
                                clicks
                                            management and digital marketing                                    • Post-diagnostic: Reduce exposure to Red
                                                                                                                  sectors and Grow Green Sectors
3
Analyst Briefing FY2020 - 26 June 2020 - Alliance Bank
Overview of Consumer Banking Portfolio Stratification Strategy
    Managing asset quality while growing affluent markets

     1        Stratify         2                         3
            Customer               Diagnostic tools                           Action Plans
          Segmentation
         Study customer risk    Assess COVID-19              Post-diagnostic: Grow affluent customers while
                level          impact to customers’           keeping a close watch on high risk customers
                                    financial
                               (1) Understand                          Reduce exposure
                (R) Red        customer financial                       Intensify collection efforts
                               health through calling
                                                                        Manage GIL
                                                             Watch      Repayment inventive programme
                                                                        Appropriate restructuring & rescheduling
                                                                         (R&R)
               (A) Amber       (2) Perform Bureau
                               Scrub to understand                      Manage unutilised lines
                               customer current status
                                                                       Maintain – ease customer’s cash flow
                                                                        Systematically offer R&R
              (G) Green                                  Maintain
                               (3) Understand                           Continue to monitor customer repayment
                               customer needs on                         behaviour
                               R&R offer
                                                                       Grow – grant additional line
                                                                        Top-up campaign
                                                             Grow
                                                                        Cross sell campaign, i.e. fee income /
                                      On-going
                                                                         deposit / credit card

4
Analyst Briefing FY2020 - 26 June 2020 - Alliance Bank
Overview of SME Banking Portfolio Stratification Strategy
    Identify risk and opportunity from the current borrowing portfolio

                Step 1:                         Step 2:                                    Step 3
             Prioritization                   Diagnostic                                 Action Plan
     a) Stratify Customer            Diagnostic Tool
                                                                                               Action Plan
     Segmentation
      Credit score                   A set of guided                       Reduce exposure
      Sales turnover                  questions to determine:
                                                                              Negotiate for additional security OR
      Company Type                                                Watch
                                                                              Reduce exposure of existing loans
                                       o Business
                                         vulnerability                        Manage unutilised line
     b) Prioritise calls/visits
     based on Customer                                                       Maintain / Conditional grow strategy – ease
     Profile                           o Business viability                  customer’s cash flow
      First priority:                                                        Status quo – maintain position OR
        Red / Amber Sector in all    The diagnostic tool will
          risk level                                                          Proactive restructure / reschedule (R&R) e.g
                                       indicate Watch,             Help/       extend existing loan tenure to ease cash flow +
        Clean Exposure                Help/Maintain, and         Maintain     selective line increase where appropriate OR
        Line Utilization >40%         Grow
                                                                              Grant additional facility with BNM Assistance
      Second priority:                                                        fund (Special Relief Facilities, All Economic
        Red / Amber Sector in all                                             Sectors Facilities, Working Capital Guaranteed
         risk level                    Fully rolled out since                  Scheme)
        Green Sector with High            15 June 2020
         Risk                                                                Grow strategy – grant additional line for viable
        Clean Exposure                                                      business
        Line Utilization ≤40%                                     Grow       Grant additional facility with BNM Assistance
      Last priority focus:
                                                                               fund (Special Relief Facilities, All Economic
                                                                               Sectors Facilities, Working Capital Guaranteed
        Red / Amber / Green                                                   Scheme)
         Sector in all risk level
5       Secured position
Overview of Corporate & Commercial Banking Portfolio Stratification Strategy
    Identify risk and opportunity from the current borrowing portfolio

                              Step 1:                                Step 2:                                    Step 3
                           Prioritisation                          Diagnostic                                 Action Plan
             a) Stratify Customer                         Diagnostic Tool                                          Action Plan
             Segmentation
                                                                                                Reduce exposure
                                                           A set of guided
              Credit risk profile (S&P                     questions to determine:              Negotiate for additional security
               rating)                                                                           Reduce exposure of existing loans
                                                                                        High
              Watchlist                                    o Business                  Risk     Restructure & reschedule (R&R) options, e.g
                                                              vulnerability                       convert existing loans to Term Loan with
             b) Prioritise calls/visits                                                           longer tenure
             based on Customer                              o Business viability                 Manage unutilised line
             Profile
                            Risk level                     The diagnostic tool will            Maintain/Conditional grow strategy – ease
                                                            indicate High, Medium,              customer’s cash flow
                                                            Low Risk impact
                                                                                                 Status quo – maintain position OR
                                                                                       Medium
                                                                                                 Proactive R&R to help manage cash flow
    Sector

                                                                                        Risk
                                                                   Ongoing                       Grant additional facility via SJPP/Danajamin
                                                                                                  Guarantee Schemes
                                                                                                 Obtain additional security/improve terms

     Key Priorities:
             Priority #1      Priority #2   Priority #3
                                                                                                Grow strategy – grant additional line for viable
    Borrowers are segmented into                                                                business
     Sectors: Red, Amber , Green
                                                                                        Low
     Risk level: High, Medium, Low                                                              Grant additional facility with SJPP/Danajamin
                                                                                        Risk
                                                                                                  Guarantee Schemes
6                                                                                                Obtain additional security/improve terms
Executive Summary
    Early COVID-19 impact
    4QFY20 results was partly affected by early COVID-19 impact

                 Business growth slowed down                                                 Underlying Net Profit After Tax
    Gross loans – RM bil                                                   RM mil              Early COVID-19 impact    ECL model review
                                               +0.3%                                                                             +7.0%
                                               q-o-q                                                           +16.0%
                                                                                                                                 q-o-q
                +1.8% growth                                     Share                      +50.5%              q-o-q
                                                       43.7     margin                       q-o-q                                         143.4
                                       43.5                                                                             134.0
                       43.2                                   financing:                                                                            8.2
                                                                                                       115.5
         42.7                                                   -22.2%                                                                      37.1
                                                                                     76.7
                                                              Commercial
                                                               banking:
                                                                                                                                            98.1
                                                                -2.4%

       1QFY20         2QFY20          3QFY20       4QFY20                           1QFY20            2QFY20            3QFY20             4QFY20

                      While funding improved                                4QFY20 NPAT would have been higher by RM45.3 million to
                                                                             RM143.4 million if it had not been affected by:
    Customer based funding (RM bil)
                                                                              Early COVID-19 impact of RM37.1 million:
                                          +3.8%
                                          q-o-q                 FD:                  Non-interest income: trading loss of RM10.7 million
                                                       48.9   +RM0.6 bil             Net credit cost: +RM26.4 million from weaker
                 +1.1% growth                                                         macroeconomic variables (MEV) due to COVID-19 &
                                                              Saveplus:               Personal Financing delinquency from customer
                                       47.1
         46.6          46.6                                   +RM0.5 bil
                                                                                      anticipation of moratorium
                                                               Treasury       ECL model review: RM8.2 million
                                                               deposits:
                                                              +RM0.4 bil

7       1QFY20        2QFY20          3QFY20       4QFY20
Executive Summary
                                                                                                                                              Key Results
     FY20 Performance Highlights
                                                   Revenue grew 4.1% y-o-y to RM1.69 billion
    1                                              Net interest income was flat y-o-y despite OPR cut impact
                 Revenue &
                                                        Net interest margin at 2.40%, within original guidance
                  Franchise
                                                        Gross loans growth slowed down to 2.2% y-o-y
               Development
                                                   Non-interest income grew 25.2% y-o-y
                                                   Cost to Income Ratio at 47.8%, within guidance

    2                                              Customer based funding grew 6.5% y-o-y

             Effective Risk                        Liquidity coverage ratio at 156.7%

              Management                           FY20 net credit cost at 72.1 bps (including early Covid-19 impact of 8.0 bps)
                                                   Impaired loans inflow continue to reduce q-o-q (4QFY20: +RM61 million vs 3QFY20: +RM91 million)

    3                                              FY20 Pre-Provision Operating Profit (PPOP) grew 4.1% y-o-y to RM882.3 million
                                                   FY20 NPAT at RM424.3 million with ROE of 7.3%
                 Key Results                       Prioritising capital conservation in order to support future business expansion:
                                                        No second interim dividend (will consider future dividend proposals once the full economic impact
                                                         of the COVID-19 pandemic is clearer)
                                                        Total FY20 dividend: 6.0 sen (dividend payout of 22%)

    4                                               Alliance ONE Account: +54% y-o-y to cross RM 5.0 billion mark

          Transformation                            Personal Financing: +10% y-o-y to RM2.2 billion

                Progress                            SME Expansion: +8% y-o-y to RM9.4 billion mark (industry: -10.4% y-o-y#)
                                                    Alliance@Work: Acquired >1,740 company payroll accounts & >29,000 employee CASA

    * BNM Monthly Statistical Bulletin March 2020
8   # BNM Financial Institution Network March 2020 statistics
Revenue &
                                                                                                                    Franchise Development

    Revenue grew 4.1% y-o-y to RM1.69 billion
    a) Revenue grew 4.1% y-o-y to RM1.69 bil:                                                  Revenue
       Non-interest income: +25.2% or RM73.7 mil y-o-y         RM mil                        Net interest income
                                                                                              Client-based fee income
          Client-based fee income: +4.5% or RM13.9 mil y-o-y                                 Non-client based fee income
                                                                                              Non-interest income
          Non-client based fee income: +RM59.8 mil y-o-y
                                                                                                                         +4.1%
       Net interest income was flat y-o-y                                                                               y-o-y
         Excluding OPR cut impact & delinquency pricing                                                                          1,689.3
          revision, normalised net interest income grew +4.0%                                                 1,622.1
                                                                                                                         (13.6)             46.2
          y-o-y
                                                                                                                305.7              319.6

    b) Q-o-q revenue grew by 2.8% or RM12.0 mil:
       Net interest income: +3.3% or +RM10.9 mil
       Non-interest income: +1.1% or +RM1.1 mil
                                                                                  +2.8%
          Client-based fee income: -6.8% or -RM5.7 mil                           q-o-q                        1,330.0            1,323.5
          Non-client based fee income: +RM6.8 mil                       422.5            434.4
                                                                                  9.3              16.1
                                                                          83.7             77.9

                                                                          329.5            340.4

                                                                         3QFY20           4QFY20                FY19               FY20

9
Revenue &
                                                                                                                                       Franchise Development

     Net interest income was flat y-o-y
     a) Net interest income was flat y-o-y:                                                                           Net Interest Income
               Excluding OPR cut impact & delinquency pricing                                  RM mil
                revision, net interest income grew +4.0% y-o-y
      RM mil                  +23.5       -21.9    -19.1                                                                                      Flat
                   +70.8                                         -12.0       -47.6    1,323.5
       1,330.0                                                                                                                               y-o-y

                                                                                                                                   1,330.0           1,323.5

        FY19       Growth       Mix       Rate      Interest- Delinquency   OPR cut   FY20
                                                  in-suspense    pricing
                                                                revision
        YoY
                   +5.5%      +1.8%       -1.7%     -1.5%       -0.9%       -3.7%                                 +3.3%
       Impact
                                                                                                                  q-o-q
                Continue to benefit from                      Impact      Continued to
                 growth & mix with                             diminishing drag with OPR                 329.5            340.4
                 transformation initiatives                    in FY21     cuts
                While managing cost of fund

     b) Net interest income grew by 3.3% q-o-q contributed by:
         Loans growth of 0.3% q-o-q and treasury assets                                                 3QFY20           4QFY20    FY19              FY20
           growth of 5.1% q-o-q
     RM mil
                                        +14.2      +2.6           nil        -9.4      340.4
      329.5        +4.2        -0.7

      3QFY20       Growth      Mix        Rate      Interest- Delinquency OPR cut     4QFY20
                                                  in-suspense pricing revision

       QoQ
10    impact
                   +1.3%      -0.2%      +4.3%      +0.8%         Nil       -2.8%
Revenue &
                                                                                                                 Franchise Development

     NIM at 2.40%, within original guidance
     a) NIM: 2.40%, within original guidance, helped by lower                         Interest Margin Trend
        COF in 4QFY20 mainly from Saveplus repricing                         Gross Interest Margin     Cost of Funds   Net Interest Margin

                +4bps    nil     -4bps      -2bps
        2.50%                                             -9bps    2.40%

                                                                                                     5.15%              5.02% GIM
                                                                           4.89%

         FY19    Mix    Rate     Interest-
                               in-suspense
                                           Delinquency
                                              pricing
                                                         OPR cut   FY20
                                                                           2.69%
                                                                                                     2.89%              2.85% COF
                                             revision

                                                                           2.40%                     2.50%             2.40% NIM

                                                                            FY18                      FY19                FY20

11
Revenue &
                                                                                                             Franchise Development

     Continue to focus on SME, AOA and personal financing
     a) 4QFY20: Slower loans growth at 0.3% q-o-q impacted by                     Gross Loans QoQ Growth
        COVID-19:
                                                                 (RM’bil)                       Dec-19     Mar-20        ∆ QoQ       ∆ QoQ%
           Share margin financing: -RM223 mil/ -22.2%           Consumer Banking                23.4       23.3           -0.1        -0.9%
           Commercial banking: -RM124 mil/ -2.4%                 - AOA (Post-Jun18)              2.7        2.9           0.2         5.8%
                                                                  - AOA (Pre-Jun18)               2.1        2.1          -0.03        -1.3%
           SME banking, AOA and personal financing grew:         - Classic Mortgage             14.7       14.5           -0.2        -1.6%
            +RM300 mil/ +2.1%                                     - Personal Financing            2.1        2.2           0.04        1.8%
                                                                  - Credit Card                   0.6        0.6          -0.05        -7.6%
     b) FY20 gross loans slowed down to 2.2% y-o-y                - Share Margin                  1.0        0.8           -0.2       -22.2%
           SME Banking: +RM0.7 bil/ +7.6% (industry^: -10.4%)    - Hire Purchase                 0.2        0.2          -0.02       -11.9%
                                                                 SME Banking                      9.3        9.4           0.1          1.1%
             (SME CGC loans: +RM0.4 bil)                         Commercial Banking               5.2        5.1           -0.1        -2.4%
           Consumer Banking: RM0.7 bil/ +2.8%                   Corporate Banking                5.6        5.9           0.3          6.3%
                                                                 Total Gross Loans               43.5       43.7           0.2          0.3%
              AOA: +RM1.7 bil/ +54.6%
              Personal Financing: +RM0.2 bil/ +10.6%                             Gross Loans YoY Growth
                                                                 RM bil   Consumer Banking   SME Banking   Corporate & Commercial Banking

                                                                                                  +2.2%
                                                                                  42.7            y-o-y                43.7

                                                                                   11.4                                11.0
                                                                                                                                   -3.3%
                                                                                   8.7                                  9.4
                                                                                                                                   +7.6%

                                                                                   22.6                                23.2
                                                                                                                                   +2.8%

12   *BNM Monthly Statistical Bulletin March 2020
                                                                                  FY19                                FY20
     ^BNM Financial Institution Network March 2020 statistics
Revenue &
                                                                                                                                                                       Franchise Development

     Non-interest income grew 25.2% y-o-y
     a) Non-interest income grew 25.2% or +RM73.7 mil y-o-y:                                                                               Non-interest income
     RM mil                                                   Client Based Fee Income: +4.5%

                                             +28.5         +24.4        +0.4         -2.6         -8.3         365.8     RM mil       Client based fee income   Non-client based fee income
     292.1       +20.4          +10.9

                                                                                                                                                                            +25.2%
       FY19      Treasury &     Socio-      Lower SI      Wealth     Banking        Brokerage   FX sales &     FY20                                                          y-o-y
                 investment economic         interest   management   services          fees       Trade
                   income revaluation gain expense                     fees                        fees
                            & disposal gain                                                                                                                                              365.8 Non-
                                                                                                                                                                                                     Client:
                 Higher treasury income & gain: +RM20.4 mil                                                                                                       292.1                      46.2   >100%
                 Higher revaluation gain from social economic investments:                                                                                                                           y-o-y
                                                                                                                                     +1.1%
                  +RM5.8 mil; gain on disposal of branch property: +RM5.1m                                                            q-o-q
                                                                                                                                                                                                Client:
                 Higher wealth management & banking services: +RM24.8 mil                                                                                          305.7                 319.6 +4.5%
                                                                                                                             93.0               94.0                                             y-o-y
                 Partly offset by lower brokerage, FX sales & trade fee of                                                    9.3               16.1
                  RM10.9 mil, impacted by challenging external environment                                                    83.7               77.9
     b) FY20 non-interest income ratio improved to 21.7% (FY19: 18.0%)                                                                                             (13.6)
                                                                                                                            3QFY20            4QFY20               FY19                   FY20
     c) Q-o-q non-interest income grew 1.1% or RM1.0 mil due to higher
        non-client based fee income of RM6.8 mil offset by lower client
        based fee income of RM5.7 mil
      RM mil
                                                                Client Based Fee Income: -6.8%

         93.0        +2.5         +5.1          -0.8        +5.4          -9.0                                  94.0
                                                                                        +1.2         -3.4

        3QFY20     Treasury &     Gain on      Lower SI      Wealth      Banking      Brokerage   FX sales &    3QFY20
                   investment    disposal       interest   Management    services        fees     Trade fees
                     income      of branch     expense                     fees
                                 property
13
Revenue &
                                                                                             Franchise Development

     FY20 Cost to Income Ratio at 47.8%, within guidance
     a) FY20 cost to income ratio at 47.8%, within guidance                    Operating Expenses
     b) FY20 operating expenses: +RM32.1 mil or 4.1% y-o-y:        RM mil           OPEX   CIR

         Prioritised recruitment in collection & SME expansion
          (+RM4.8 mil)
                                                                            47.8%                47.8%
         Investment in IT infrastructure (+RM8.4 mil) to future
          proof the Bank and enhance business continuity                                          807.0
                                                                            774.9

                                                                            FY19                  FY20

14
Effective Risk Management

     Customer based funding grew 6.5% y-o-y
     a) Customer based funding grew 6.5% y-o-y                                         Customer Based Funding
     b) CASA grew RM2.1 bil or 13.6% y-o-y mainly from:            RM bil                             CASA
                                                                                                      Structured Investments
                                                                                                      Retail Negotiable Instrument of Deposits (NID)
         Alliance SavePlus: +RM1.7 bil y-o-y                                                         Money Market Deposits (MMD)
                                                                                                      Fixed Deposits (FD)
         Alliance@Work payroll/ CASA: +RM321 mil y-o-y                                               Savings Deposits
                                                                                                      Demand Deposits

     c) CASA ratio increased to 37.4%

     d) Funding growth was utilised mainly to fund SME, AOA and
        Personal Financing                                                                                 +6.5%
                                                                                                           y-o-y
     e) Continue to strengthen funding through deposit campaigns                                                                   48.9
        to ensure sufficient liquidity                                                45.9
                                                                                       1.3                                          0.9
                                                                                                  0.1                               3.1
                                                                                       2.9

                                                                                      25.6                                         26.9

                                                                                                  1.8                                          1.7

                                                                                      14.5                                         15.7

                                                                                     Mar-19                                      Mar-20

15                                                                 Note: Customer based funding = CASA + Fixed Deposits (FD)+ Money Market Deposits
                                                                          (MMD) + Retail Negotiable Instrument of Deposits (NID) + Structured Investments
Effective Risk Management

     FY20 Liquidity Coverage Ratio at 156.7%
     a) Healthy liquidity position:                                              Liquidity: LCR, LFR
         Liquidity coverage ratio (LCR) at 156.7%                                       Loan to Fund Ratio (LFR)
                                                                   %
          (industry*: 141.4%)                                                            Liquidity Coverage Ratio (LCR)

              Loan to fund ratio at 83.6%
               (industry*: 83.2%)
                                                                       154.3%   171.3%       161.5%            162.5%     156.7%
              Proforma Net stable funding ratio (NSFR) remained
               above 100%

     b) Relaxation of regulatory requirement by BNM until 30
        September 2021
              Operate below minimum LCR of 100%
                                                                       86.6%    85.9%         87.0%             86.6%
              Maintain NSFR at minimum              80%   upon                                                           83.6%
               implementation from 1 July 2020

                                                                       4QFY19   1QFY20       2QFY20            3QFY20     4QFY20

16   * BNM Monthly Statistical Bulletin March 2020
Effective Risk Management

      FY20 net credit cost* at 72.1 bps
      a) FY20 net credit cost* at 72.1 bps                                                                                 Net Credit Cost* (bps)
        bps
                                                                   +2.5                +8.0        72.1     bps    Early Covid19 impact         One large account         Debt-sale
                               +5.0        +2.5        +0.7                   64.1
         49.5      +3.9

                                                                                                                                                                              72.1
                                                                                                                                                                              13.8
        9MFY20     Business  Personal    Mortgage       Other    ECL model   12MFY20     Early   Reported
                    Banking  Financing   (Including   consumer     review              Covid19   12MFY20                                                                       8.0
                  (incl SME/                AOA)       banking                          impact
                 Commercial)
                                                                                                                                                          33.2
                                                                                                                                                                    1.7
                 Early Covid-19 impact: +8.0 bps                                                                                     22.7
                                                                                                                                                                              50.3
                   Additional provision in ECL model due to weaker                                                7.7
                                                                                                                                          8.0
                                                                                                                                                          31.5
                    macroeconomic variables (MEV): +5.2 bps                                                        7.7
                                                                                                                                      14.7
                   Higher Personal Financing delinquency on                                                      3QFY20            4QFY20                FY19                FY20
                    consumer anticipation of moratorium: +2.8 bps
                 Excluding the above, FY20 net credit cost at 64.1 bps
      b) Missed guidance of 55 bps – 60 bps due to:
                 +2.5 bps: yearly ECL model review
                 +3.0 bps: planned debt sale did not materialised

17
     * Net credit cost (including bond impairment)
Effective Risk Management

     Residential credit cost improved with lower GIL net inflow
     a) Credit cost for both classic mortgage and AOA has                             Classic Mortgage GIL
        improved q-o-q contributed by:                                        R&R (RM mil)     GIL ratio (%)    30+ dpd (%)        Credit Cost (%)

           Lower gross impaired loans (GIL) q-o-q due to                                               2.9%             3.0%
                                                                                                                                              3.4%
                                                               2.1%                  2.5%
            intensified collection efforts
                                                                                     1.1%               1.5%             1.8%                 1.9%
                                                               1.0%
                                                               -0.02%                0.13%             0.24%            0.11%                0.04%
                                                                                                                          262                  267
                                                                                                         219
                                                                                                                              76                 79
                                                                   153                167                  29
                                                                    6                   13
                                                                                                          190             186                   188
                                                                   146                 154

                                                               Mar-19               Jun-19            Sep-19           Dec-19                Mar-20
                                                              Δ GIL:                  +14                +52              +43                   +5
                                                              Δ R&R:                  +7                 +16              +47                   +3

                                                                                 Alliance ONE Account GIL
                                                                                                                                            6.5%
                                                                                                      5.5%             5.3%
                                                                                    4.0%
                                                              2.7%                                                                          5.3%
                                                                                                                       4.8%
                                                                                                        3.7%
                                                            1.6%                        2.0%
                                                              0.94%                                  1.44%            1.40%
                                                                                   0.67%                                                    0.76%
                                                                                                                        229                   268
                                                                                                       157                                    139
                                                                                      77                                 121
                                                                   53                                    47
                                                                         12           20                111              108                  129
                                                                   40                 57
                                                              Mar-19               Jun-19            Sep-19           Dec-19               Mar-20
                                                             Δ GIL:                  +24                +80              +72                 +39
18                                                           Δ R&R:                  +8                 +27              +74                 +18
Effective Risk Management

     Post-Jun18 AOA asset quality performing better
     a) Lower GIL & delinquency ratios for Post-Jun18 AOA (vs                                                        AOA: Pre-Jun18
        Pre-Jun18 AOA), thanks to credit tightening:
                                                                                              GIL (RM mil)           Total GIL ratio (%)     30+ dpd (%)   Credit Cost (%)
         #    Date    Origination
         1    Jun18    Revised OD amortization policy
                                                                                                                                                             11.4%
                       Revised Debt-Service-Ratio (DSR) computation for
                                                                                                                                    9.2%          9.1%
                        refinancing
                                                                                                               6.5%
                                                                                                                                                             10.2%
         2    Apr19    Lower OD limit for new applications                                                                                       9.3%
                                                                                       4.1%                                        6.6%
                       More differentiated risk-based pricing
                                                                                       2.3%                         3.4%
         3    Aug19    Implemented duo score strategy (internal + CTOS score)                                                    2.23%          2.17%
                                                                                          0.40%              0.88%                                           0.96%

     b) Delinquency increased q-o-q due to moratorium                                                          68
                                                                                                                                    133            184         201
                                                                                              51
        anticipation
                                                                                          Mar-19             Jun-19              Sep-19         Dec-19       Mar-20
     c) GIL inflow: Pre-Jun18 AOA reduced q-o-q due to                                   Δ GIL:               +17                   +65           +51         +17
        intensified collection efforts; Post-Jun18 AOA
        maintained ~RM20 mil per quarter with a growing                                                              AOA: Post-Jun18
        portfolio

     d) Action plans to control delinquency and GIL:
                                                                                                                                                              3.6%
         Further tightening of origination credit policy                                                     1.2%
                                                                                                                                   2.2%          2.6%
                                                                                          0.5%
         Rolled-out three-pronged strategy:                                                                                                     1.7%         2.2%
                                                                                                              0.5%                 1.1%
                                                                                          0.1%
             1) Stratify customer segmentation and prioritise
                customers calls/visits
                                                                                                                                  0.71%         0.82%        0.62%
                                                                                          0.36%              0.42%
             2) Diagnostic tools for indicating high/medium/low                              1                  8                   25             46          66
                risks
                                                                                         Mar-19              Jun-19              Sep-19         Dec-19      Mar-20
             3) Customized        action                         plans           for
19                                                                                       Δ GIL:               +7                   +17            +21        +20
                Watch/Maintain/Grow
Effective Risk Management

     SME & Personal Financing asset quality under control
     a) SME: lower credit cost q-o-q; GIL ratio stable                                                                SME
     b) SME delinquency increased q-o-q due to moratorium                       GIL (RM mil)           Total GIL ratio (%)     30+ dpd (%)         Credit Cost (%)

        anticipation but improved post Mar-20
                                                                                                                                                         2.6%
                                                                                                                      2.1%
     c) Action plans to manage delinquency and GIL:                       2.0%
                                                                                                 1.8%                                  1.8%
         Focus on existing customer base in 1QFY21
                                                                          1.7%                   1.7%                 1.6%
                                                                                                                                                         1.4%
         Rolled-out three-pronged strategy:                                                                                           1.4%

                                                                          0.64%
          1) Stratify customer segmentation         and     prioritise                                                0.28%            0.42%
                                                                                                0.07%                                                   0.12%
             customers calls/visits
                                                                                                    148                149              128               134
          2) Diagnostic tools for indicating high/medium/low risks         146

          3) Customized action plans for Watch/Maintain/Grow
                                                                         Mar-19                 Jun-19              Sep-19            Dec-19            Mar-20

     a) PF GIL remained
Key Results

     PPOP grew 4.1% y-o-y; FY20 NPAT at RM424.3 million
     a) FY20 Pre-Provision Operating Profit (PPOP) grew 4.1%                          Pre-Provision Operating Profit
        y-o-y to RM882.3 million                                   RM mil
                                                                                                                         +4.1%
     b) FY20 PBT at RM567.9 million mainly impacted by:                                                                  y-o-y
                                                                                              847.2                                                        882.3
           OPR cut & delinquency pricing revision of RM59.6
            million
           A large account impairment of RM59.6 million
           Early Covid-19 impact of RM48.8 million
             Higher net trading loss: RM14.1 million
             Weaker future MEV: RM22.4million                                                FY19                                                         FY20

             PF delinquency on consumer anticipation of                                                 Profitability & ROE
              moratorium: RM12.3 million
                                                                    PBT
           ECL model review of RM10.8 million                    (RM ‘mil)
                                                                                              +87.8       -59.6
                                                                                                                       -32.1
                                                                    708.0 +53.1                                                  -70.1
                                                                                                                                              687.1         -59.6
     c) FY20 NPAT at RM424.3 million with ROE of 7.3%                                                                                                                   -59.6 567.9

                                                                      FY19A    Net Interest     Non-       OPR cut     OPEX     Net Credit    Underlying   One large   Early Covid-   Reported
                                                                                  Income      Interest      impact                 Cost         FY20        account    19 impact &     FY20
                                                                              (excl OPR cut    Income         &                & Impairment                            ECL model
                                                                                     &                   Delinquency                                                     review
                                                                               Delinquency                Re-pricing
                                                                                re-pricing)

                                                           NPAT      537.6                                                                     514.9                                  424.3

21                                                         ROE        9.9%                                                                     8.9%                                   7.4%
Key Results

     Prioritising capital conservation
     a) Capital position remains strong:                                                 Capital Position
           CET-1 ratio: 13.8%                                   %
                                                                                        CET 1      Tier 1       Total Capital

           Tier 1 ratio: 14.6%
                                                                          18.5%                    18.3%                        18.9%
           Total capital ratio: 18.9%

     b) Prioritising capital conservation in order to support              14.1%                   14.0%                        14.6%
        future business expansion :
           No second interim dividend (will consider future
            dividend proposals once the full economic impact
                                                                           13.4%                   13.2%                        13.8%
            of the COVID-19 pandemic is clearer)
           Active capital programmes to issue Additional Tier
            1 and Total Capital if needed
                                                                           Mar-19                  Dec-19                       Mar-20

                                                                                                                                   Alliance
                                                                                        Alliance                   Alliance
                                                                 Capital Ratios                      Alliance                      Investment
                                                                                        Bank                       Islamic
                                                                 (after proposed                     Bank                          Bank
                                                                                        Group                      Bank
                                                                 dividends)                          (ABMB)                        Group
                                                                                        (ABG)                      (AIS)
                                                                                                                                   (AIB)

                                                                 CET 1 Capital Ratio     13.8%        12.9%          10.5%           97.3%
                                                                 Tier 1 Capital Ratio    14.6%        13.8%          11.6%           97.3%
                                                                 Total Capital Ratio     18.9%        18.6%          14.2%           98.2%

22
Key Results
     Contents
     1 COVID-19 Supports & Early Impact
     2 FY20 Financial Performance
         Revenue & Franchise Development
         Effective Risk Management
         Key Results

     3 Going Forward
         Our Strategy
           FY20 Achievements
           FY21 Priorities & Sustainability

     4 Appendix
         4QFY20 & FY20 Financial Result

23
Our Strategy

     Results of FY20 Priorities

                                                   FY20 Achievement

     1                                                   2       Partnerships +         3       Branch in a
                  Accelerate core businesses
                                                                     Digital                Tablet / Streamlining

                a. AOA: +54% y-o-y to >RM5.0 billion     a. Ecosystem                   a. Digital / Straight-
                                                            partnerships                   Through Processing
                                                                                           (STP) account opening)
     Consumer

                b. Personal Loan: +10% y-o-y to ~RM2.2
                   billion                                      Signed Memorandum
                                                                 of Understanding
                                                                 (MOU) with Celcom
                c. CASA: 56k new consumer CASA
                                                                 Axiata Berhad in Jan
                                                                 2020

                d. SME loans: +8% y-o-y to RM9.4
     Business

                   billion

                e. Alliance@Work: +26% y-o-y to ~1,750
                   new Payroll Companies
24
Our Strategy

     FY20 Achievement: AOA grew 54% y-o-y to RM5.0 billion
                     Alliance ONE Account (“AOA”)                                            FY20 Performance
                                   Pre-Jun18

     AOA ENR (RM ‘bil)                                                   Loan balances (RM bil)

      1.7% 1.7% 1.8% 1.8% 1.6% 1.5% 1.5% 1.4%                                                                   5.01
                                                                                                  +54%
                                                              Revenue%

              2.0
                       2.1   2.2      2.2   2.2   2.1   2.1                          3.25
       1.5                           45%
              44%      45%   45%            45%   44%   44% Overdraft
       44%
              56%      55%   55%     55%    55%   56%   56% Term loan
       56%

      Jun18 Sep18 Dec18 Mar19 Jun19 Sep19 Dec19 Mar20                                FY19                       FY20

                     Alliance ONE Account (“AOA”)                                 68% of AOA bookings are from our
                                   Post-Jun18                                    Partners in-Sales & Digital Marketing
     AOA ENR (RM ‘bil)                                                   % AOA approval by channel

                      1.1% 1.2% 1.2% 1.1% 1.1% 1.2%
             0.03%                                            Revenue%                                   32%     AOA sales team
                                                                                      51%
                                                        2.9
                                                  2.6                                                            Digital marketing
                                            2.1         25% Overdraft                                    36%
                                                  27%                                 17%
                                     1.5    28%
                             1.1
               0.1     0.6           29%                75% Term loan                                            Partner in-Sales
                             30%            72%   73%                                 32%                32%
              27%      30%   70%     71%
         0    73%      70%
      Jun18 Sep18 Dec18 Mar19 Jun19 Sep19 Dec19 Mar20                                FY19                FY20
25
Our Strategy

      FY20 Achievement: Personal Loans grew +10% y-o-y

                        FY20 Performance             Simple Personal Loan Application

      Loan balances1 (RM bil)                   1  Semi-STP for Personal          Dec ‘19
                                                   Loans via web

                                         2.17       Submit application and
                                  +10%               income documents via web
                           1.97
                                                    TAT: 1-2 working days
                                                    Approved RM16.8 million
                                                     in FY20

26                         FY19          FY20
     Note: 1. Net IIS
Our Strategy

      FY20 Achievement: SME grew +8% y-o-y while industry contracted

                        FY20 Performance                         Alliance Way: Fulfilled via Tablet / Smartphone

      Loan balances1 (RM bil)
                                         9.41                    1 “1-day, 1 visit”
                           8.73 +8%                                   Business CASA account            Pilot:
                                                                       opening                         Nov ‘19

                                                                      BizSmart online banking
                                                                       activation                      Dec ‘19

                                                                 2 Mobile BizSmart for SMEs        Pilot: Jun ‘20
                                                                    and Electronic Banker
                                                                    Acceptance & Trust
                                                                    Receipts

                                                                 3 Financial health calculator        Aug ‘20
                           FY19          FY20                       for RMs
                           FY19          FY20       Growth (%)   4 Digital SME RM assisted            Aug ‘20
      Loan                                                          model
                        RM2,581 mil   RM2,695 mil     4.4%
      acceptance
      Loan
                        RM2,351 mil   RM2,510 mil     6.8%
27
      disbursement
     Note: 1. Net IIS
Our Strategy

     FY20 Achievement: Alliance@Work
     Acquired >29k new local employees & >1.7k new payroll companies

        New local employees CASA       New company payroll accounts
                                                                                  CASA growth
                acquired                        acquired

     Number of new accounts            Number of new accounts           CASA balances (RM ‘mil)

                              29,776                                                              487.1
                                                                1,747
                   +18%
                                                    +26%
          25,230
                                            1,392
                                                                                +263%

                                                                             134.1

          FY19                FY20          FY19                FY20         FY19                 FY20

                                                                        Note: CASA balances include local
28                                                                            employees, foreign workers
                                                                              and new Business CASA
Our Strategy

      COVID-19: Key impacts to the Bank in FY21
                                                                                                          COVID-19 impact to
              Automatic moratorium                                  OPR cut
                                                                                                            net credit cost
      Automatic 6-month moratorium for             Full year impact of each 25 bps cut will    Conducted scenario analysis to assess
       consumer and SME loan / financing             reduce NIM by 4 – 5 bps. Permanent           the potential impact to net credit cost:
       repayments effective 1 April 2020. Out of     impact is
Our Strategy

     FY21 Key Priorities

                                                                        Financials

                          Gross loans                                    Revenue                           Operating expenses

     1                      Covid-19 management                               2      Accelerate remote banking & branch transformation

     Financial assistance:                                                     Accelerate remote banking (e.g. e-KYC for deposits, digital
                                                                                loans, migration of transactions to online channels)
      Differentiated portfolio actions based on risk stratification:
         o “Help / Watch”:                                                     Branch transformation (e.g. to pilot new branch model by
                                                                                end FY21)
           - Moratorium
           - R&R / loan modifications                                          Pivot the organization by reskilling resources to areas
                                                                                with greatest needs (e.g. collections, contact centre)
           - Guarantee schemes
         o “Grow”:
           - Grant additional financing for viable businesses
     Non-financial assistance:
      Connect SMEs to e-commerce
      Digital branding and marketing support to help SMEs create
       awareness on their products / services

                                        Ensure healthy liquidity ratios and strong based customer funding
30
Our Strategy

     Non-financial assistance: Connect SMEs to e-commerce
                  Phase 1:                                Phase 2:                                 Phase 3:
       Digital marketing and branding       #SupportLokal Online Bazaar for B2Cs       Access to popular e-commerce sites
                   support                    BizSmart® Solution Portal for B2Bs

     • Help SMEs create social media    •     Provide free digital marketing and   •     Help SMEs fast-track the listing
       ads and provide paid                   branding for local businesses to           of their products and services on
       advertising support to help            showcase their products and                popular e-commerce sites, e.g.
       drive awareness on their               services on our corporate website          Shopee and Air Asia OURSHOP.
       products and services                  at #SupportLokal Online Bazaar
                                        •     Provide business owners access
                                              relevant business solutions and
                                              resources via BizSmart®
                                              Solutions

       The initiative has reached more than 3.6 million unique users on Facebook and generated over
31
                      51,000 clicks to the local businesses’ websites or Facebook pages.
Our Strategy

     Accelerate remote banking to widen digital propositions &
     serve our customers better
                               Scale up existing innovation                   Build new digital capabilities

                          Scale up existing digital products (e.g.      Develop new digital products via e-
                           semi-STP personal loan, RM-assist digital      KYC (e.g. new-to-Bank SavePlus account
     Product               SME loan, e-BA/TR)                             opening, digital personal loan, non face-
                                                                          to-face payroll onboarding)

                          Drive AllianceOnline / BizSmart mobile        Migrate customer journeys to online /
               Online/
                           activation via campaigns                       mobile leveraging on e-KYC
               Mobile

                          Expand service request handling via           Expand digital sales assistance
               Contact     contact center
     Channel   Center

                          Shift high volume OTC / service               Automate / centralize branch
                           request to online / mobile and contact         operations activities to streamline cost
               Branch      center to improve convenience for              and improve service levels
                           customers

                          Temporarily shift staff with bandwidth to areas of needs to better manage productivity
                           and further improve customer servicing
     People
                          Develop change management approach for staff and provide essential training

32
Our Strategy

     Manage liquidity risk & cash availability
     a) All entities’ liquidity ratio above internal threshold during             Loan to Deposits ratio (LDR)
        Movement Control Order (MCO)
                                                                                                   Target     ABG

     b) With expected increase in undrawn commitments and
        collection shortfall for 6-month moratorium of ~RM280
        million collection per month:
                                                                                 Buffer
         ABG’s LDR & LFR are still well below internal targets
          with buffer over RM1.0 billion                                 90%

     c) In the event of any potential shortfall, we have sufficient
        contingent liquidity accessibility:
           RM11.5 billion financial assets available for BNM
                                                                        Mar-20            Jun-20     Sep-20         Dec-20      Mar-21
            Repo window

                                                                                    Loan to Funds ratio (LFR)
                                                                                                   Target     ABG

                                                                                 Buffer
                                                                        84%

                                                                        Mar-20        Jun-20        Sep-20          Dec-20      Mar-21
33
Our Strategy

     Manage financial & capital impact

         Key Performance
                                     Strategic Action Plans                FY21 Guidance
            Indicators
     1                                    Managing growth

     Gross loans growth       Focus on                    Tighten credit        >2%
                            green sectors                    policies

     2                               Cost-savings initiatives

                                                             Manage             0%
     Operating expenses       Stringent
                                                          discretionary     opex growth
                               hiring
                                                            expenses

     3                           Maintain healthy liquidity ratios

                              Strengthen                    Accessible     Maintain >RM1.0
         Liquidity ratios      customer                     alternative     billion buffer
                            based funding                    funding

34
Sustainability

     Continue high sustainability standards
             1   Supporting the Businesses                                       2    Supporting the Community

     Alliance Islamic Halal in One Programme                              AEIOU 5 - Financial literacy program for young children
      Halal enterprise ecosystem that offers end-to-end solutions for    Introduced a new digital element, the AEIOU Financial e-Game
       SMEs venturing into the Halal segment (launched in 2020)            Challenge (e-Game Challenge)
      Offer business advisory services to help SMEs obtain Halal         >32,000 entries submitted, >40 students from seven states to
       certification from the Department of Islamic Development            compete for RM20,000 cash prizes in the grand finale
       Malaysia (JAKIM)                                                  SocioBiz – Social Crowdfunding Platform
                                                                          Channels public donation to help B40 segments to start or
     #SupportLokal initiative                                              expand a business, or learn a skill to earn a sustainable income
      Launched during the MCO to assist SMEs with their recovery         Promoted a total of 17 campaigns, and disbursed RM100,000 to
       plans and priorities to sustain their businesses                    fund 16 of these campaigns
      Linking these businesses to e-Commerce partner platforms,
                                                                         Support for Covid-19 Pandemic
       such as Shopee and AirAsia OURSHOP.
                                                                          RM500,000 to MERCY Malaysia’s Covid-19 Pandemic Fund
     Participated in Government Guanrantee Programme                      RM157,000 to the National Welfare Foundation to provide basic
                                                                           necessities to B40 segment
      YTD approved RM515 million Special Relief Fund (“SRF)
                                                                          Collaborate with AIBIM to raise RM200,000 zakat to fund the
      YTD approved RM400 million Credit Guarantee Corporation
35                                                                         purchase of Personal Protective Equipment for Hospital Kuala
       Loans
                                                                           Lumpur and Hospital Sungai Buloh
Sustainability

     Continue high sustainability standards
              3   Supporting the Employees                         4   Strengthening Corporate Governance

     Smart Casual Dress Code Everyday                              MSWG Malaysia-ASEAN Corporate Governance
      Inculcates an open and flexible work culture.                Improved ranking to 26th position (Jul-19) from 28th position
                                                                     (Nov-17)

     Alliance Heroes                                               Continue enhancing CG practices
      Recognition programme for employees who exemplify the        Disclosed dividend policy in the corporate website (long-term
       Bank’s key behaviours in their everyday actions               dividend policy of up to 60% dividend payout ratio)
     Navigating through Covid-19 Pandemic                           To release notice of AGM by at least 28 days before the
                                                                     meeting
      Activated split operations & >65% of staff work-from-home
                                                                    Plan for virtual AGM during current Covid-19 Pandemic
       during the MCO
                                                                     situation
      Provided one-off subsidy for incidental expenses

                                              Bursa Malaysia FTSE4Good Index

36                                Maintained inclusion since introduction in Dec 2014
Key Results
     Contents
     1 COVID-19 Supports & Early Impact
     2 FY20 Financial Performance
         Revenue & Franchise Development
         Effective Risk Management
         Key Results

     3 Going Forward
         Our Strategy
           FY20 Achievements
           FY21 Priorities & Sustainability

     4 Appendix
         4QFY20 & FY20 Financial Result

37
Key Highlights Q-o-Q:
                                                                                                                                                                   Financial Performance

     4QFY20 PPOP grew 7.4% q-o-q to RM229.0 mil
                                                                                   Net Interest Income &                                               Non Interest Income &
                            Revenue
                                                                               Islamic Net Financing Income                                                  NOII Ratio
     RM mil                                                                  RM mil                                                        RM mil         Client Based         Non Client Based
                                                                                                                                                          NOII Ratio
                                                                                                                                                                   24.2%
                                 427.4                 434.4                                                                                                                22.0%    21.6%
           403.4      405.0                 422.5                                                                                                        18.6%
                                                                                339.8        329.7                                340.4      15.8%
                                                                                                           323.9         329.5                                     103.5
                                                                                                                                                                             93.0     94.0
                                                                                                                                                          75.3      22.4      9.3      16.1
                                                                                                                                               63.7

                                                                                                                                               69.4       76.9       81.1    83.7      77.9

                                                                                                                                                          (1.6)
                                                                                                                                               (5.8)
          4QFY19 1QFY20 2QFY20 3QFY20 4QFY20                                   4QFY19 1QFY20 2QFY20 3QFY20 4QFY20                            4QFY19     1QFY20    2QFY20    3QFY20   4QFY20

                                                                        Expected Credit Losses (“ECL”) &                                     Pre-Provision Operating Profit &
       Operating Expenses & CIR Ratio
                                                                             Goodwill Impairments                                                       Net Profit
     RM mil                                                             RM mil        Goodwill Impairment                                  RM mil                 NPAT      PPOP
                               OPEX          CIR
                                                                                      ECL on Financial Investments & Impairments
                                                                                                                                                                    231.3              229.0
          50.4% 48.4%                                                                       105.2                                                        208.9               213.1
                            49.5% 47.3%                                                                                           98.6       200.0
                      45.9%
                                                                                                          79.3                     0.6
                                                                                             49.4           3.7
                                                                              49.1                                       31.5                                                134.0
           203.5      196.1      196.2      209.3      205.4                    8.6                                               98.4                              115.5
                                                                                      0.6                  77.2                              111.8
                                                                                            55.8                                                                                        98.1
                                                                               39.9                                       41.9                           76.7
                                                                                                           (1.6)         (10.4)
                                                                                                                                   (0.4)
                                                                             4QFY19 1QFY20^ 2QFY20                     3QFY20* 4QFY20#
                                                                         ^Full provisioning of RM49.4m from one large account
                                                                         *Recoveries of RM9.6m from one large legacy account
          4QFY19 1QFY20 2QFY20 3QFY20 4QFY20                             #ECL model review & early Covid-19 impact of RM49.2m
                                                                                                                                             4QFY19     1QFY20     2QFY20   3QFY20    4QFY20
38
     Note: Revenue and non interest income includes Islamic banking income
4Q FY2020:
                                                                                                                                     Q-o-Q Income Statement

                                                                                     Q-o-Q Change         Revenue grew by RM12.0 mil or 2.8% q-o-q:
                                                 3QFY20          4QFY20              Better / (Worse)       Net interest income continue to grow by RM10.9 mil
            Income Statement
                                                 RM mil          RM mil                                      or 3.3% q-o-q from loan & treasury growth and lower
                                                                                  RM mil         %           funding cost
      Net Interest Income                         240.3            254.5                                    Non-interest income grew by RM1.1 mil q-o-q:
                                                                                    10.9        3.3%           Higher treasury & investment income
      Islamic Net Financing Income                 89.2             85.9                                       Lower client based fee income due to absence of
                                                                                                                yearly services charges incurred in Dec19
      Islamic Non-Financing
      Income                                       11.7              6.1                                  Operating expenses lowered by RM3.9 mil mainly
                                                                                     1.1        1.1%       from lower personnel expenses and lower IT &
      Non-Interest Income                          81.3             87.9                                   premises expenses
                                                                                                          Pre-provision Operating Profit (PPOP) grew 7.4%
      Net Income*                                 422.5            434.5            12.0        2.8%       q-o-q to RM229.0 mil

      OPEX                                        209.3            205.4             3.9        1.9%      Higher net credit cost & impairment q-o-q:
                                                                                                            Absence of legacy accounts recovery of RM19.7m
      Pre-Provision Operating                                                                               ECL model review & early Covid-19 impact:
                                                  213.1            229.0            15.9        7.4%
      Profit (PPOP)                                                                                          +RM45.6 mil
                                                                                                            Excluding both items above,       net credit cost
      Net Credit Cost                              41.9             98.4           (56.5)      >100%         improved RM8.8 mil q-o-q

      Expected Credit Losses on
                                                  (10.4)            (0.4)           (9.9)       (96%)
      Financial Investments
      Impairment Losses on Non-
                                                      -              0.6            (0.6)         -
      financial Assets

      Pre-tax Profit                              181.7            130.4           (51.3)      (28.2%)

      Net Profit After Tax                        134.0             98.1           (35.9)      (26.8%)

     Notes:
39   * Revenue, net interest income and non interest income includes Islamic banking income
Key Highlights Y-o-Y:
                                                                                                                                                                          Financial Performance

     FY20 PPOP grew 4.1% y-o-y to RM882.3 million
                                                                          Net Interest Income &                                                              Non Interest Income &
                         Revenue
                                                                      Islamic Net Financing Income                                                                 NOII Ratio
     RM mil                                                       RM mil                                                                            RM mil          Non Client Based          NOII Ratio
                                   1,622.1        1,689.3
                                                                                                            1,330.0           1,323.5                             21.6%                       21.7%
                                                                                                                                                                               18.0%
                                                                                                                                                       15.8%

                                                                                                                                                                                              365.8
                                                                                                                                                                                                46.2
                                                                                                                                                                               292.1
              403.4     434.4                                            339.8             340.4
                                                                                                                                                        63.7       94.0         305.7          319.6
                                                                                                                                                                   16.1
                                                                                                                                                         69.4      77.9
                                                                                                                                                          (5.8)                 (13.6)
          4QFY19       4QFY20        FY19          FY20                 4QFY19            4QFY20               FY19              FY20                  4QFY19     4QFY20        FY19           FY20

                                                                 Expected Credit Losses (“ECL”) &                                                     Pre-Provision Operating Profit &
      Operating Expenses & CIR Ratio
                                                                       Goodwill Impairment                                                                       Net Profit
     RM mil               OPEX              CIR                  RM mil        Goodwill Impairment                                                  RM mil             NPAT            PPOP
                                                                               ECL on Financial Investments & Impairments                                                       847.2           882.3
          50.4%                    47.8%          47.8%
                       47.3%

                                                  807.0                                                                       314.5
                                    774.9                                                                                                 4.3
                                                                                                                                37.0                                            537.6
                                                                      49.1                                 139.2                                                                                424.3
                                                                                         98.6                          8.6     273.2
                                                                                                  0.6                                                   200.0      229.0
                                                                8.6                       98.4              130.8
                                                                       39.9       0.6
                                                                                          (0.4)              (0.2)
              203.5    205.4
                                                                                                                                                        111.8      98.1
                                                                      4QFY19          4QFY20^               FY19              FY20^
                                                                  ^Full provisioning of RM47.7m from one large account in 1QFY20, RM9.6m recovery
                                                                  from one large legacy account in 3QFY20, ECL model review & early Covid-19
          4QFY19       4QFY20        FY19          FY20                                                                                                4QFY19     4QFY20         FY19            FY20
40
                                                                  impact of RM49.2m in 4QFY20

     Note: Revenue and non interest income includes Islamic banking income
4Q FY2020:
                                                                                                                                      Y-o-Y Income Statement

                                                                                      Y-o-Y Change        Higher revenue of RM31.0 mil or 7.7% y-o-y:
                                                 4QFY19          4QFY20              Better / (Worse)       Non-interest income increased RM30.4 mil y-o-y:
            Income Statement
                                                 RM mil          RM mil
                                                                                  RM mil         %             Higher client based fee income mainly driven by
                                                                                                                insurance & bancassuance business
      Net Interest Income                         253.3            254.5                                       Higher treasury & investment income
                                                                                     0.6        0.2%
                                                                                                            Net interest income grew steadily y-o-y
      Islamic Net Financing Income                 86.5             85.9
                                                                                                          Higher operating expenses by RM2.0 mil mainly due
      Islamic Non-Financing                                                                                to higher personnel expenses on annual increment with
      Income                                        7.2              6.1                                   higher headcount
                                                                                    30.4       47.7%
                                                                                                          Pre-provision Operating Profit (PPOP) grew 14.5%
      Non-Interest Income                          56.5             87.9                                   y-o-y to RM229.0 mil

      Net Income*                                 403.4            434.5            31.0        7.7%      Higher net credit cost &impairment y-o-y:
                                                                                                            ECL model review & early Covid-19 impact:
      OPEX                                        203.5            205.4            (2.0)      (1.0%)        +RM45.6 mil
                                                                                                            Consumer banking: +RM10.2m mainly from
      Pre-Provision Operating                                                                                Personal Financing and Mortgage including AOA
                                                  200.0            229.0            29.0       14.5%
      Profit (PPOP)

      Net Credit Cost                              39.9             98.4           (58.5)     (>100%)

      Expected Credit Losses on
                                                    0.6             (0.4)            1.0       >100%
      Financial Investments
      Impairment Losses on Non-
                                                    8.6              0.6             8.0       92.7%
      financial Assets

      Pre-tax Profit                              150.9            130.4           (20.5)      (13.6%)

      Net Profit After Tax                         111.8            98.1           (13.7)      (12.3%)

     Notes:
41   * Revenue, net interest income and non interest income includes Islamic banking income
FY2020:
                                                                                                                                     Y-o-Y Income Statement

                                                                                                          Revenue grew 4.1% y-o-y to RM1.69 bil:
                                                                                      Y-o-Y Change
                                                  FY19             FY20              Better / (Worse)       Higher non-interest income by RM73.7 mil or
            Income Statement
                                                 RM mil           RM mil                                     +25.2% y-o-y due to:
                                                                                  RM mil         %
                                                                                                               Higher client based fee income mainly from
      Net Interest Income                         998.1            980.8                                        wealth management fees and banking services
                                                                                                                fees
                                                                                    (6.4)      (0.5%)
      Islamic Net Financing Income                331.9            342.7                                       Higher treasury & investment income
                                                                                                            Net interest income remained steady y-o-y
      Islamic Non-Financing
      Income                                       27.1             35.2                                       Excluding OPR cut impact & delinquency
                                                                                    73.7       25.2%            pricing revision, normalised net interest income
      Non-Interest Income                         265.0            330.6                                        grew +4.0% y-o-y
                                                                                                          Operating expenses increased by RM32.1 mil or
      Net Income*                                1,622.1          1,689.3           67.2        4.1%       4.1% mainly from higher personnel expenses and
                                                                                                           investment in IT infrastructure
      OPEX                                        774.9            807.0           (32.1)      (4.1%)     Pre-provision Operating Profit (PPOP) grew 4.1%
                                                                                                           y-o-y to RM882.3 mil
      Pre-Provision Operating
                                                  847.2            882.3            35.1        4.1%      Higher net credit cost from:
      Profit (PPOP)
                                                                                                            ECL model review & early Covid-19 impact:
      Net Credit Cost                             130.8            273.2          (142.4)     (>100%)        +RM45.6 mil
                                                                                                            Consumer banking: +RM60.0m from Mortgage
      Expected Credit Losses on                                                                              including AOA & personal financing
                                                   (0.2)            37.0           (37.2)     (>100%)
      Financial Investments                                                                                 A few large accounts partly offset by legacy
      Impairment Losses on Non-                                                                              account recoveries
                                                    8.6              4.3             4.3       49.7%
      financial Assets                                                                                    Full impairment on financial investment from one
                                                                                                           large account partly of RM47.7 mil partly offset by
      Pre-tax Profit                              708.0            567.9          (140.2)      (19.8%)     write-back in financial investments from legacy
                                                                                                           account recovery of RM9.6m
      Net Profit After Tax                        537.6            424.3           (113.3)     (21.1%)    Goodwill impairment from stockbroking business of
                                                                                                           RM3.7 mil & financial markets of RM0.6 mil

     Notes:
42   * Revenue, net interest income and non interest income includes Islamic banking income
Q-o-Q Summarised
                                                                                                                                                        Balance Sheet

                                                                                    Q-o-Q Change                    Net loans grew 0.1% q-o-q
                                                 Dec 19          Mar 20
               Balance Sheet                                                                                            SME loans growth of 3.0% (vs industry:
                                                 RM bil          RM bil
                                                                                 RM bil             %                    -8.8%#)
                                                                                                                        Continued strong build up for Alliance ONE
      Total Assets                                58.5             61.0            2.4            4.2%                   Account (+RM304 mil or 6.4% q-o-q).

      Treasury Assets*                            11.8             12.8            0.9            7.7%              Customer based funding grew by 3.8% q-o-q
                                                                                                                     (industry total deposits: -0.1%^).
      Net Loans                                   43.1             43.1            0.06           0.1%                  CASA deposits grew by 3.7% mainly driven by
                                                                                                                         SavePlus (+RM0.5 bil) (industry: +4.1%^).
      CASA Deposits                               17.5             18.1            0.6            3.7%
                                                                                                                        Successful fixed deposits campaigns (+RM0.6
                                                                                                                         bil)
      Customer Based Funding⁺                     47.1             48.9            1.8            3.8%
                                                                                                                    Liquidity coverage ratio: 156.7%
      Shareholders’ Funds                          5.9             6.0             0.1            1.3%               (vs 162.5% in December 2019, industry: 141.4%^).

      Net Loans Growth (y-o-y)                    5.3%            1.9%

      CASA Deposits
                                                  7.7%           13.6%
      Growth (y-o-y)

      Customer Based Funding⁺
                                                  8.9%            6.5%
      Growth (y-o-y)

     Notes:
     * Treasury assets comprise financial assets (FVOCI, FVTPL, AMC) & derivative financial assets
     ⁺ Customer based funding = CASA + Fixed Deposits + Money Market Deposits + Retail Negotiable Instrument of Deposits + Structured Investments
     ^ BNM Monthly Statistical Bulletin March 2020
43   # BNM Financial Institution Network March 2020 statistics
Y-o-Y Summarised
                                                                                                                                                        Balance Sheet

                                                                                    Y-o-Y Change                   Net loans grew by 1.9% y-o-y.
                                                 Mar 19          Mar 20
               Balance Sheet                                                                                           SME loans growth of 8.0% y-o-y (industry:
                                                 RM bil          RM bil
                                                                                 RM bil             %                   -10.4%#)

      Total Assets                                56.5             61.0            4.5            7.9%                 Continued strong build up for Alliance ONE
                                                                                                                        Account (+RM1.8 bil)
      Treasury Assets*                            10.0             12.8            2.8           27.5%                 Personal Financing growth of RM208 mil y-o-y

                                                                                                                   Customer based funding increased by 6.5% y-o-y
      Net Loans                                   42.3             43.1            0.8            1.9%
                                                                                                                    (industry total deposits: +2.1%^).
      CASA Deposits                               16.0             18.1            2.2           13.6%                 CASA deposits grew by 13.6% mainly driven by
                                                                                                                        SavePlus (+RM1.7 bil) (industry: +10.3%^).
      Customer Based Funding⁺                     45.9             48.9            3.0            6.5%                 Successful fixed deposits campaigns (+RM1.2
                                                                                                                        bil)
      Shareholders’ Funds                          5.7             6.0             0.3            4.5%
                                                                                                                   Liquidity coverage ratio: 156.7%
                                                                                                                    (vs 154.3% in March 2019, industry: 141.4%^).
      Net Loans Growth (y-o-y)                    5.8%            1.9%

      CASA Deposits
                                                 0.04%           13.6%
      Growth (y-o-y)

      Customer Based Funding⁺
                                                  5.3%            6.5%
      Growth (y-o-y)

     Notes:
     * Treasury assets comprise financial assets (FVOCI, FVTPL, AMC) & derivative financial assets
     ⁺ Customer based funding = CASA + Fixed Deposits + Money Market Deposits + Retail Negotiable Instrument of Deposits + Structured Investments
     ^ BNM Monthly Statistical Bulletin March 2020
44   # BNM Financial Institution Network March 2020 statistics
Key Financial Ratios

                                     Financial Ratios                      4QFY19             3QFY20            4QFY20                FY19               FY20
                          Return on Equity                                   8.1%               9.3%              7.1%                9.9%               7.3%
     Shareholder Value    Earnings per Share                                7.2sen             8.7sen            6.6sen             34.7sen            27.4 sen
                          Net Assets per Share                              RM3.70            RM3.82            RM3.87              RM3.70              RM3.87
                          Net Interest Margin                                2.57%             2.39%             2.46%               2.50%               2.40%
     Efficiency           Non-Interest Income Ratio                          15.9%             22.0%             21.6%               18.0%               21.7%
                          Cost to Income Ratio                               50.4%             49.6%             47.3%               47.8%               47.8%

     Balance Sheet        Net Loans (RM bil)                                  42.3              43.1               43.1               42.3                43.1
     Growth               Customer Based Funding (RM bil)                     45.9              47.1               48.9               45.9                48.9
                          Period End net credit cost (basis
                                                                               9.6               7.7               22.7               31.5                72.1
                          points)

     Asset Quality        Gross Impaired Loans Ratio                         1.1%               1.9%              2.0%                1.1%               2.0%
                          Net Impaired Loans Ratio                           0.6%               1.2%              1.3%                0.6%               1.3%
                          Loan Loss Coverage Ratio^                         142.9%            101.6%             101.4%             142.9%              101.4%
                          CASA Ratio                                         35.5%             37.5%             37.4%               35.5%               37.4%
                          Loan to Deposit Ratio                              94.9%             93.4%             90.2%               94.9%               90.2%
     Liquidity
                          Loan to Fund Ratio                                 86.6%             86.6%             83.6%               86.6%               83.6%
                          Liquidity Coverage Ratio                          154.3%            162.5%             156.7%             154.3%              156.7%
                          Common Equity Tier 1
                                                                             13.4%             13.2%             13.7%               13.4%               13.8%
                          Capital Ratio
     Capital
                          Tier 1 Capital Ratio                               14.1%             14.0%             14.4%               14.1%               14.6%
                          Total Capital Ratio                                18.5%             18.3%             18.7%               18.5%               18.9%
45
                         Note: ^ Loan Loss Coverage includes Regulatory Reserve provision [excluding Regulatory Reserve: 74.9% at 4QFY20 (vs. 72.7% at 3QFY20)
Thank You.

Disclaimer: This presentation has been prepared by Alliance Bank Malaysia Berhad (the “Company”) for information purposes only and does not purport to
contain all the information that may be required to evaluate the Company or its financial position. No representation or warranty, expressed or implied, is
given by or on behalf of the Company as to the accuracy or completeness of the information or opinions contained in this presentation.

This presentation does not constitute or form part of an offer, solicitation or invitation of any offer, to buy or subscribe for any securities, nor should it or any
part of it form the basis of, or be relied in any connection with, any contract, investment decision or commitment whatsoever.

The Company does not accept any liability whatsoever for any loss howsoever arising from any use of this presentation or its contents or otherwise arising in
connection therewith.

For further information, please contact:                  Alliance Bank Malaysia Berhad                 Investor Relations
                                                          31st Floor, Menara Multi-Purpose              Email: investor_relations@alliancefg.com
                                                          Capital Square
                                                          No. 8, Jalan Munshi Abdullah
                                                          50100 Kuala Lumpur, Malaysia
                                                          Tel: (6)03-2604 3333
                                                          http://www.alliancebank.com.my/InvestorRelations
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