AIB Holiday Travel Insurance - Policy Document

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AIB Holiday Travel Insurance - Policy Document
AIB Holiday
Travel Insurance
Policy Document
Contents
 04 Key benefits
 05 The information you provide
 05 Important information about COVID-19

 06   PART I
 06   1.1 Definitions
 08   1.2 Holidays covered
 09   1.3 Holidays not covered
 09   1.4 Persons insured
 10   1.5 When cover operates for a holiday
 10   1.6 Claims conditions
 10   1.7 Making a claim
 11   1.8 Health declaration

 12 PART II
 12 1. Medical emergency and referral services
 13 2. Non-insured facilitation services

 15   PART III
 15   Section 1. Cancellation, curtailment or rearrangement
 16   Section 2. Travel delay
 17   Section 3. Missed departure
 17   Section 4. Compassionate return
 18   Section 5. Pet care
 18   Section 6. Personal accident
 19   Section 7. Medical and additional expenses
 21   Section 8. Hospital benefit
 21   Section 9. Personal property
 24   Section 10. Money
 25   Section 11. Loss of passport / driving license expenses
 26   Section 12. Hijack
 26   Section 13. Personal liability
 28   Section 14. Overseas legal advice and expenses
 31   Section 15. Winter sports
 32   Section 16. Car Hire Excess Cover

 35   PART IV
 35   4.1 General exclusions
 37   4.2 General conditions
 38   4.3 Claim provisions
 39   4.4 Ending or changing your cover
 40   4.5 Automatic ending of cover
 41   Complaints procedures
 41   European Online Dispute Resolution Platform
Welcome to your
AIB Holiday
Travel Insurance
PLEASE NOTE: Terms in bold have meanings given to them in
the Definitions Sections which appear in Parts I and III of the Policy.

AIB Holiday Travel Insurance
This is Your Holiday Travel Insurance Policy which, together with Your Policy Schedule
and the information supplied in Your application, is a contract between You and Us.
Please check both carefully to be sure that cover meets Your needs.

If You have any questions, please contact Us on 1800 242467. In return for payment
of the premium, We agree to insure the You during the Period of Insurance in the
manner and to the extent provided, and subject to the Policy Terms, Conditions and
Exclusions.

The Policy Schedule shows the cover You have chosen and the Policy Document
shows the most We will pay for each benefit.

Michael Delaney
Head of General Insurance
AIB Insurance Services Limited

AIB | Holiday Travel Insurance | 06/21                                               3
Key benefits
This is a summary table of cover and full terms and conditions are contained in the
policy wording.

    Section                    Benefit Amounts / Limit of Liability                                    Excess
                               applicable per person                                                   applicable
                                                                                                       per person

1. Cancellation, Curtailment
                               Up to:                                                     €3,000       €65
   & Rearrangement

2. Travel Delay                For the first full 12 hours delay :                        €25
   (Holidays Abroad Only)      For each subsequent full 12 hours delay :                  €10
                               Up to :                                                    €150         Nil

3. Missed Departure
                               Up to :                                                    €500         €65
   (Holidays Abroad Only)

4. Compassionate return
                               Up to                                                      €300         Nil

5. Pet Care Fees -
                               Up to :                                                    €150         Nil
    (Holidays Abroad Only)

6. Personal Accident                                                 If you are aged     If you are
                                                                     aged under 16*      16* or over
                               1. Death; or                                €2,500          €30,000
                               2. Loss of sight; or                        €2,500          €30,000     Nil
                               3. Loss of limb; or                         €2,500          €30,000
                               4. Permanent total disability               €2,500          €30,000
                               *at the time of the physical injury

7.    Medical and Additional   1. A. Medical expenses :                                   Unlimited    €65
      Expenses                 		B. Emergency repatriation expenses :                     Unlimited
      (Holidays Abroad Only)   2. Accompanying traveller expenses :                       Unlimited    €65
                               3. Cremation, burial or transportation charges up to:      €10,000      €65
                               4. Emergency dental treatment up to :                      €300         €65

8. Hospital Benefit
                               €25 for each full 24 hours you remain a                    €500         Nil
   (Holidays Abroad Only)
                               hospital in patient, up to :

9. Personal Property           1. Loss, damage or theft                                                €65
                               			 Repair and replacement costs – up to :                 €500
                               			 Single article limit :                                 €250
                               			 Valuables in total :                                   €250
                               2. Delayed baggage – up to :                               €100         Nil
                               3. mobility aid lost / damaged:                            €500
                               4. Essential Medication Courier Costs – up to :            €300

10. Money                      Money
                               If you are aged under 16*in total – up to :                €50
                               If you are aged 16* or over in total – up to :             €500         €65
                               *at the time of loss or theft

11. Loss of Passport/Driving
                               Up to :                                                    €500         Nil
     Licence Expenses

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Section                      Benefit Amounts / Limit of Liability                           Excess
                              applicable per person                                          applicable
                                                                                             per person

12. Hijack
                              €50 for each full 24 hours you are held hostage   €500         Nil
    (Holidays Abroad Only)
                              – up to :
13. Personal Liability        Up to :                                           €2,500,000   Nil

14. Overseas Legal Advice &
   Expenses                   Up to :                                           €30,000      Nil
   (Holidays Abroad Only)

Important information about                             of assets, claims history) where this is
COVID-19                                                relevant to the risk We are insuring,
This Policy does not cover and We will                  services We are providing or to a claim
not (under any sections) pay for Claims                 You are reporting.
of any kind directly or indirectly arising
from, relating to or in any way connected               We are part of a global group, and Your
with the Coronavirus Disease 19 (COVID-                 personal information may be shared with
19) (or any mutation or variation thereof)              Our group companies in other countries
and / or its outbreak. This exclusion                   as required to provide coverage under
applies to all sections of cover except                 Your policy or to store Your information.
for Section 7 – Medical Expenses and                    We also use a number of trusted service
Repatriation provided You are not                       providers, who will also have access to
travelling in, to or through any area to                Your personal information subject to
which the Department of Foreign Affairs                 Our instructions and control.
has allocated a security status of ‘Avoid
non-essential travel’ or ‘Do not travel’. To            You have a number of rights in
the extent that any term or condition in                relation to Your personal information,
the Policy may be inconsistent with this                including rights of access and, in certain
exclusion, this exclusion shall prevail.                circumstances, erasure.

                                                        This section represents a condensed
The information You provide                             explanation of how We use Your personal
We use personal information which                       information. For more information, We
You supply to Us in order to write and                  strongly recommend You read Our user-
administer this Policy, including any                   friendly Master Privacy Policy, available
claims arising from it.                                 here: https://www.chubb.com/ie-en/
                                                        footer/privacy-policy.aspx. You can
This information will include basic contact             ask Us for a paper copy of the Privacy
details such as Your name, address, and                 Policy at any time, by contacting Us at
policy number, but may also include                     mailto:dataprotectionoffice.europe@
more detailed information about You                     chubb.com.
(for example,Your age, health, details

AIB | Holiday Travel Insurance | 06/21                                                                    5
PART I                                       a) under 18 years old (or under 23 years
                                                old if still in full-time education) on the
1.1 Definitions                                 date You purchase cover; and
The following words and phrases will         b) dependent on You or Your Partner
always have the same special meaning            even if he or she does not live with
wherever they appear in the Policy in           either of You; and
bold type and starting with a capital        c) unmarried.
letter. Additional Definitions appear in
specific sections or Part III.               Chubb Assistance
                                             The third Party provider with whom We
€                                            have contracted to provide;
euro                                         a) The telephone advice, information
                                                and counselling services; and or
Abroad                                       b) the travel assistance and emergency
outside Ireland.                                medical and repatriation services.

Accident                                     Claim(s)
a sudden identifiable violent external       single loss or a series of losses Due To
event that happens by chance and which       one cause covered by this Policy.
could not be expected; or, unavoidable
exposure to severe weather conditions.       Doctor
                                             a Doctor or specialist, registered or
Cancellation, Curtailment and                licensed to practise medicine under the
Rearrangement Costs                          laws of the country in which they practise
costs for unused travel and/or               who is neither:
accommodation (including ski hire, ski       1. a Person Insured; or
school and ski lift passes) which a Person   2. a relative of a Person Insured unless
Insured has paid or is contracted to pay         approved by Us.
and which cannot be recovered from
any other source. Curtailment costs          Due To
include reasonable additional travel and     directly or indirectly caused by, arising or
accommodation expenses provided that:        resulting from, in connection with.
a) such travel is of a standard no greater
    than the class of transport on the       Europe
    outbound journey; and                    Andorra, Austria, Belarus, Belgium,
b) the standard of accommodation is not      Bosnia-Herzegovina, Bulgaria, Canary
    superior to that of the Journey.         Islands, Channel Islands, Croatia, Czech
                                             Republic, Denmark, Estonia, Finland,
Child, Children                              France, Germany, Greece, Hungary,
Your offspring and the offspring of Your     Iceland, Ireland (annual cover only)
Partner, extending to include a step child   Isle of Man, Italy, Latvia, Liechtenstein,
or children and a legally adopted child or   Lithuania, Luxembourg, Macedonia,
children, each of whom must be:              Madeira, Mediterranean Islands

6                                                        AIB | Holiday Travel Insurance | 06/21
(including Majorca, Menorca, Ibiza,           son-in-law, daughter-in-law, sister-in-
Corsica, Sardinia, Sicily, Malta, Gozo,       law, brother-in-law, aunt, uncle, nephew,
Crete, Rhodes and other Greek Islands,        niece or anyone noted as next of kin on
Republic of Cyprus), Moldova, Monaco,         any legal document.
Morocco, Netherlands, Norway, Poland,
Portugal, Romania, Russian Federation         Ireland; Irish
(West of Urals), Serbia and Montenegro,       the island of Ireland and its islands except
Slovakia, Slovenia, Spain, Sweden,            Northern Ireland; pertaining to Ireland.
Switzerland, Tunisia, Turkey, Ukraine,
United Kingdom and Vatican City.              Parent or Legal Guardian
Albania, although in Europe, is excluded.     A person with parental responsibility,or a
                                              legal guardian, both being in accordance
Excess                                        with Irish Law.
the first €65 of any Claim which each
Person Insured must pay except for;           Partner
a) a loss of deposit only Claim when the      a. Your spouse; or
   Excess is the first €10 of any Claim; or   b. someone of either sex with whom
b) a Claim for medical and additional            You have been living with for 3
   expenses in European Union                    months as though they were Your
   countries when there is no Excess             spouse or civil partner.
   where a reduction is obtained using a
   European Health Insurance Card.            Period of Insurance
                                              Annual multi-trip
Hijack                                        period of cover between and inclusive of
the unlawful seizure or taking control of     the dates shown as Effective From: and
an aircraft or other means of transport in    To: on the Policy Schedule commencing
which the Person Insured is travelling as     at 00.01 or any later time the Policy
a passenger.                                  Schedule is issued on the earlier date
                                              shown and finishing at 24.00 on the later
Hijackers                                     date shown.
the perpetrators of a Hijack.
                                              Single trip
Holiday, Holidays                             period of cover commencing at 00.01
trip(s) devoted entirely to pleasure, rest,   or any later time the Policy Schedule is
or relaxation, where travel begins and        issued and ending either when You arrive
ends in Ireland.                              at Your return destination in Ireland, or
                                              at the end of the trip duration shown
Immediate Family Member                       on Your Policy Schedule, whichever is
Your Partner or fiancé(e) or Your or Your     sooner. Dates refer to Local Standard
Partner’s child (including fostered and       Time at Your address as shown in the
adopted children), brother, sister, parent,   Policy Schedule.
grand-parent, grandchild, stepbrother,
step-sister, step-parent, parent-in-law,

AIB | Holiday Travel Insurance | 06/21                                                   7
Person(s) Insured                              Travelling Companions
You, Your Partner and Child(ren) if they       friends, associates or companions
are shown as insured on the Policy             accompanying You on a Holiday.
Schedule.
                                               War
Public Transport                               armed conflict between nations, invasion,
an air, land or water vehicle operated         act of foreign enemy, civil war, hostilities
under licence for the transport of fare-       (whether war be declared or not),
paying passengers.                             rebellion, revolution, insurrection, military
                                               or usurped power.
Rearrangement Costs
In the event of a Cancellation of a            We, Us, Our
Holiday(s), the additional costs incurred in   Chubb European Group SE; of or
excess of the Cancellation costs which a       pertaining to Chubb European Group SE.
Person Insured has paid or is contracted
to pay in re-arranging a Holiday(s).           Winter Sports
Rearrangement costs include reasonable         skiing on-piste, and off-piste when
additional travel and accommodation            accompanied by or under the instruction
expenses provided that:                        of a qualified local guide, tobogganing,
a) such travel is of a standard no greater     snow boarding and ice skating (other
    than the class of transport on the         than on an indoor rink) but excluding
    outbound journey; and                      competitive winter sports (including,
b) the standard of accommodation is            but not limited to, ski or ski bob racing,
    not superior to that of the Holiday(s).    mono skiing, ski jumping, ski boarding,
    The rearrangement of a Holiday(s)          ice hockey, or the use of bobsleighs or
    has to booked and fully paid no later      skeletons).
    than 6 months after the original date
    of Commencement of the Cancelled           You; Your
    Holiday(s).                                the Policyholder shown in the Policy
                                               Schedule; of or pertaining to the
Sedgwick                                       Policyholder shown in the Policy
Sedgwick Travel Claims, Merrion Hall           Schedule.
Strand Road, Sandymount, Dublin 4.

Specially Designated List                      1.2 Holidays covered
means names of a person, entities,             The type of Policy You have chosen,
groups, corporate specified on a list          single trip or annual multi-trip, is shown
who are subject to as trade or economic        on the Policy Schedule.
sanctions or other such similar laws
or regulations of the United States of         A. Single trip Policy
America , United Nations, European             A single trip Policy covers a Holiday
Union or United Kingdom.                       Abroad only, during the Period of
                                               Insurance. Winter Sports cover is

8                                                         AIB | Holiday Travel Insurance | 06/21
included if shown as covered on the          d. involving travel to areas where
Policy Schedule.                                the Department of Foreign Affairs
                                                allocates a security status of ‘Avoid
B. Annual multi-trip Policy                     non-essential travel’ or ‘Do not travel’.
An annual multi-trip Policy covers all          If You are not sure whether there is a
Holidays during the Period of Insurance         travel warning for Your destination,
provided they meet the following                please check their website www.dfa.
conditions:                                     ie.
i. no individual Holiday Abroad
     continues for more than 31
     consecutive days; and                   1.4 Persons Insured
ii. no more than 90 days in total are        There is no insurance under the policy
     spent on Holidays Abroad in any         unless all of the following conditions are
     Period of Insurance; and                met:
iii. each Holiday in Ireland includes at     A. each Person Insured must be resident
     least 2 nights spent in accommodation      in Ireland for a minimum of 180 days
     that is booked before the Holiday          per calendar year;
     begins.                                 B. Children travelling without You or
iv. Up to 21 days Winter Sports cover is        Your Partner will only be insured
     included in any Period of Insurance,       under a family annual multi-trip Policy,
     if shown as covered on the Policy          and then only if they are travelling:
     Schedule.                                  i) in the company of an adult (i.e.
                                                     someone not defined as a Child
                                                     under this policy) You or Your
1.3 Holidays not covered                             Partner know, or on an organised
We will not cover any Holiday                        school, college or university trip;
a. which involves You travelling                ii) as an unaccompanied minor on
   specifically to obtain medical, dental            a scheduled air service which
   or cosmetic treatment;                            operates an unaccompanied minor
b. when You have been advised not to                 scheme, and then only if they
   travel by Your Doctor or You have                 are travelling with the intention
   received a terminal prognosis;                    of joining, or being subsequently
c. where, on the date it is booked                   joined by, another adult insured
   (or commencement of the Period                    under this Policy.
   of Insurance if later), You or Your
   Travelling Companion are aware
   of any reason why it might be
   cancelled or Curtailed, or any other
   circumstance that could reasonably
   be expected to result in a Claim under
   this Policy;

AIB | Holiday Travel Insurance | 06/21                                                  9
1.5 When cover operates for a                  1.6 Claims Conditions
Holiday                                        We have the right to refuse to pay any
Insurance cover for Cancellation               Claim if:
under Part III Section 3 – Cancellation,       A. You make a fraudulent
Curtailment and Rearrangement begins:              misrepresentation when answering
A. Annual Multi-Trip: when a Holiday               Our questions. You have a duty to
    is booked, if this Policy is in force at       answer honestly and with reasonable
    the time of booking (refer to Policy           care all questions posed by Us; or
    schedule for dates of cover).              B. the Claim is Due To any reason
B. Single Trip: when You purchase this             specified as not being covered in Your
    Policy.                                        Policy Schedule under the Section
C. Insurance under all other Sections              entitled “Your declaration to us”.
    operates for a Holiday that takes
    place during the Period of Insurance
    and includes travel directly to and        1.7 Making a claim
    from the home of each Person               A. Medical emergency only
    Insured provided the return home is        Please contact Chubb Assistance on +353
    completed within 24 hours of:              (0)1 440 1762. See also Part II 1 and Part
    i. return to Ireland; or                   III Section 7 MEDICAL AND ADDITIONAL
    ii. departure from pre-booked              EXPENSES. Contacting Us first may delay
         accommodation following a             treatment.
         Holiday within Ireland which is
         covered under an annual multi-trip    B. Other Claims
         Policy.                               Sedgwick Travel Claims
    If the return of a Person Insured from     Merrion Hall
    a Holiday is unavoidably delayed Due       Strand Road
    To a Claim, he or she will continue        Sandymount
    to be insured without any additional       Dublin 4
    premium for the period of the delay.
D. If there is a change to this Policy it      T 1800 719 420
    will begin on the Effective From date        or +353 (0)1 440 1757
    shown on the subsequent Policy             F +353 (0)1 661 5249
    Schedule that is issued to record the        (09.00-17.00 Mon - Friday)
    change in cover.                           E travel@ie.sedgwick.com
E. Dates refer to Local Standard Time at       W https://aib.chubbinsured.com/
    Your address as shown in the Policy
    Schedule.                                  To make a Claim please phone or write to
                                               Sedgwick Travel Claims within 30 days
                                               of the incident, or as soon as possible
                                               afterwards and provide Your name,
                                               address and Policy number. You can print
                                               off and use a claim form from the Web
                                               Site at www.aib.ie/travel

10                                                        AIB | Holiday Travel Insurance | 06/21
Reporting lost or stolen property               in Your Policy Schedule under the section
A. money, valuables or Personal Property        entitled “Your Declaration to Us”. We
   You must notify the local Police within      also told You that You need to be able to
   24 hours of discovery and provide Us         provide this confirmation before You book
   with a copy of their written report.         any Holiday, and that if You can’t, You
B. travellers’ cheques                          must contact Us.
   You must notify the local branch or
   agent of the issuing company.
C. any property lost or stolen from a
   hotel
   You must notify the hotel
   management (in addition to the
   local Police).

1.8 Health Declaration
Please read the following carefully as it
may affect the cover We provide and Your
ability to Claim under Your Policy.
No person to be insured:
i. is receiving or on a waiting list for
     treatment in a hospital or nursing
     home;
ii. is waiting for investigation or referral,
     or the results of any investigation,
     medical treatment or surgical
     procedure, for any condition, whether
     diagnosed or undiagnosed
iii. is choosing not to take prescribed
     medication, or the correct dose of
     prescribed medicine;
iv. is travelling against the advice of a
     medically qualified Doctor;
v. is travelling to obtain medical, dental
     or cosmetic treatment;
vi. is travelling with a terminal condition;
vii. is due to give birth within 12 weeks of
     the date the trip ends.
At the time You applied for this Policy,
You confirmed the above statements We
asked You to confirm, and which appear

AIB | Holiday Travel Insurance | 06/21                                                11
PART II                                         A. Medical Referral
                                                provision of the names and addresses
1. Medical emergency and referral               of local Doctors, hospitals, clinics and
services                                        dentists when consultation or treatment
IMPORTANT: This is not Private Medical          is required, arrangements for a Doctor
Insurance. If You require medical               to call, and, if necessary, for a Person
treatment You must contact Chubb                Insured to be admitted to hospital.
Assistance immediately. If You do not do
this, We may reject Your Claim or reduce        B. Repatriation
its payment.                                    if the Doctor appointed by Chubb
                                                Assistance believes treatment in Ireland
If You require medical treatment in             is preferable, transfer will be arranged by
Australia You must access the benefits          regular scheduled transport services, or
provided under the reciprocal health care       by air or road ambulance services if more
agreement between the Australian and            urgent treatment and/or specialist care is
Republic of Ireland governments. If You         required during the journey.
do not do this, We may reject Your Claim
or reduce its payment.                          C. Payment of Bills
                                                If a Person Insured is admitted to hospital
Chubb Assistance                                Abroad, the hospital or attending
Medical Emergency and Referral /                Doctor(s) will be contacted and payment
Non-Insured Facilitation Services :             of their fees up to the Policy limits will
                                                be guaranteed so a Person Insured does
T +353 (0) 1 440 1762                           not have to make the payment from their
                                                own funds.
Assistance services are only available
during a Holiday Abroad. Chubb                  D. Drug Replacement
Assistance will provide a Person Insured        assistance with the following:
with the following services, in an              i. replacement of lost drugs or other
emergency, when he or she is on Holiday              essential medication; or
Abroad. Please make sure You have               ii. lost or broken prescription glasses
details of this Policy, including the Policy         or contact lenses, which are
number and Period of Insurance when a                unobtainable Abroad
call is made.                                   iii. sourcing and delivery of compatible
                                                     blood supplies
If the Policy covers a service or item under    Chubb Assistance will not pay for the
any of the Sections in Part III (e.g. medical   replacement costs of any item or the costs
expenses if You have to consult a Doctor)       of sourcing and delivering blood supplies.
You will be able to recover the payment.        E. Transmission of urgent messages
                                                to relatives or business associates
You must contact Chubb Assistance
before incurring any costs covered under        F. Unsupervised Children
this Section.                                   i. organisation of an accompanying

12                                                         AIB | Holiday Travel Insurance | 06/21
Child’s return home, with a suitable     B. Message Relay
    escort when necessary, if the Child      transmission of urgent messages to
    is left unsupervised because You or      relatives or business associates if
    Your Partner (if shown as insured on     medical or travel problems disrupt a
    the Policy Schedule) are hospitalised    Holiday travel schedule.
    or incapacitated.
ii. medical advice and monitoring, until     C. Tracing Personal Property
    You or Your Partner returns home, if     tracing and re-delivery of Personal
    a Child who has been left in Ireland     Property that has been lost or
    becomes ill or suffers injury.           misdirected in transit if the Carrier has
                                             failed to resolve the problem. (PLEASE
2. Non-insured facilitation services         NOTE: the Person Insured must have
Chubb Assistance will provide a Person       his or her Personal Property tag number
Insured with the following services, in an   available).
emergency, when he or she is on Holiday
Abroad.                                      D. Replacement Travel Documents
                                             assistance with the replacement of lost or
You will be responsible for paying fees      stolen tickets and travel documents, and
and charges for non-insured facilitation     referral to suitable travel offices. Chubb
services provided e.g. You will be           Assistance will not pay for any item.
responsible for paying a translator for
his or her services, but You will not be     E. Lost Credit Cards
charged by Chubb Assistance for locating     giving advice on how to contact the
the translation service                      appropriate Card Issuers if credit or
                                             charge cards are lost or stolen. Data
A. Transfer of Emergency Funds               Protection legislation prevents Chubb
transfer of emergency funds up to €250       Assistance from contacting the Card
per trip if access to normal financial/      Issuers directly.
banking arrangements is not available
locally.                                     F. Emergency Translation Facility
                                             a translation service if the local provider
In order to reimburse Chubb Assistance,      of an assistance service does not speak
the Person Insured must authorise            English.
Chubb Assistance to debit his or her
credit or charge card with the amount        G. Legal Help
of the transfer, or make alternative         referral to a local English-speaking
arrangements to deposit the funds in         Lawyer, Embassy or Consulate if legal
Chubb Assistance’s account in the UK.        advice is needed, and arrangement of
If the emergency transfer is necessitated    payment of reasonable emergency legal
by theft or loss of personal money, a        expenses or bail, against a guarantee of
Claim may be made under the Policy.          repayment.

AIB | Holiday Travel Insurance | 06/21                                                     13
H. Unsupervised Children, on a Holiday      PART III
and at home
i. organisation of an accompanying          SECTION 1. Cancellation,
    Child’s return home, with a suitable    Curtailment or Rearrangement
    escort when necessary, if the Child     Maximum payable €3,000 per Person
    is left unsupervised because You or     Insured
    Your Partner (if shown as insured on
    the Policy Schedule) are hospitalised   A. Cover
    or incapacitated.                       We will pay Cancellation, Curtailment or
ii. medical advice and monitoring, until    Rearrangement Costs up to €3,000 if it
    You or Your Partner return home, if     becomes necessary to cancel, curtail or
    a Child who has been left in Ireland    rearrange a Holiday Due To:
    becomes ill or suffers injury.          i. the death, serious injury, sudden
                                                 illness or complications in pregnancy
                                                 (as diagnosed by a Doctor who
                                                 specialises in obstetrics) of the Person
                                                 Insured, his or her Immediate Family,
                                                 Travelling Companions or any person
                                                 on whom the Holiday depends;
                                            ii. the compulsory quarantine on
                                                 the order of a treating Doctor of
                                                 the Person Insured or a Travelling
                                                 Companion
                                            provided that such Cancellation,
                                            Curtailment or Rearrangement is
                                            confirmed as medically necessary by the
                                            treating Doctor;
                                            iii. a Public Transport being cancelled or
                                                 curtailed because of adverse weather,
                                                 industrial action, strike, riot, civil
                                                 commotion or mechanical breakdown
                                                 or derangement;
                                            iv. jury service or subpoena of a
                                                 Person Insured or hijacking of the
                                                 conveyance in which he or she is
                                                 travelling;
                                            v. unemployment of a Person Insured
                                                 which qualifies for payment under
                                                 any applicable statute;
                                            vi. serious damage making a Person
                                                 Insured’s home uninhabitable;
                                            vii. the presence of a Person Insured
                                                 being required by the Police following

14                                                     AIB | Holiday Travel Insurance | 06/21
a burglary or attempted burglary at               occupation would normally require a
      his or her home.                                  Court attendance;
viii. civil commotion in any country              vi. if a Person Insured was unemployed
      included in the itinerary of the                  or knew they might become
      Holiday.                                          unemployed at the time a booking
                                                        was made;
B. Exclusions                                     vii. if any other adverse financial situation
(General Exclusions apply as well)                      necessitates cancellation, curtailment
We will not pay;                                        or rearrangement of a Holiday;
i. Cancellation, Curtailment or                   viii. the Excess;
     Rearrangement where such                     ix. additional travel and accommodation
     Cancellation, Curtailment or                       expenses for Curtailment and
     rearrangement has not been                         Rearrangement Costs where
     confirmed as medically necessary by                the means of transport and/or
     a Doctor;                                          accommodation used is of a standard
ii. Cancellation, Curtailment or                        superior to that of the outbound
     Rearrangement Costs where                          journey or Holiday;
     such Cancellation, Curtailment or            x. any loss, charge or expense Due To:
     rearrangement results from a medical               a) a delay in notifying the tour
     condition affecting You or Your                        operator, travel agent, or transport
     Immediate Family if:                                   or accommodation provider that it
     a. The condition was diagnosed                         is necessary to cancel a booking;
          before You bought this Policy; and            b) disinclination to go on a Holiday;
     b. At the time You bought this Policy,                 or
          the diagnosed condition could                 c) prohibitive regulations by any
          reasonably have been expected to                  government or public authority;
          result in                                     d) civil commotion known to have
		 i. death, serious injury or sudden                       been in existence at the time the
              illness                                       Holiday was booked or at the time
		 ii. or a sudden deterioration in                         You purchased the policy
              health.                             xi. a charge or expense paid for or
     NOTE: This exclusion applies to                    to be discharged with any kind of
     Immediate Family even if they are not              promotional voucher;
     insured on the policy.                       xii. if You, or any other Person Insured
iii. if a strike or industrial action is public         were aware of any reason, either at
     knowledge when this Policy is taken                the time a Holiday was booked or at
     out or a Holiday is booked;                        the time You purchased the Policy,
iv. if an aircraft, sea vessel or train is              why that Holiday might have to be
     withdrawn from service on the orders               cancelled;
     of the recognised regulatory authority       xiii. Any costs of excursions, tours and
     in any country;                                    activities.
v. if a Person Insured is called as
     an expert witness or if his or her

AIB | Holiday Travel Insurance | 06/21                                                        15
SECTION 2. Travel delay                               b) provide Us with written details
Maximum payable €150 / €3,000 per                          from the airline, shipping
Person Insured                                             company, coach or train operators
                                                           describing the length of, and
Cover under this Section does not apply                    reason for, the delay;
to a Holiday in Ireland.                       iv.    if an aircraft, sea vessel, coach
                                                      or train is taken out of service on
A. Cover                                              the instructions of a Civil Aviation
If a Person Insured is delayed for at                 Authority, Port Authority or similar
least 12 hours on the outbound or return              authority;
journey because the scheduled departure        v.     if a strike or industrial action could be
of Public Transport is affected by a                  reasonably expected when a Holiday
strike, riot or civil commotion, industrial           is booked;
action, adverse weather, mechanical            vi.    a charge or expense paid for or
breakdown/derangement, or grounding                   to be discharged with any kind of
of an aircraft due to mechanical or                   promotional voucher;
structural defect, We will pay:                vii.   any costs of excursions, tours and
i. a €25 benefit for the first full 12 hours          activities.
     delay and a €10 benefit for each
     subsequent full 12 hours delay up to a
     maximum benefit of €150; or               SECTION 3. Missed departure
ii. up to €3,000 for Cancellation,             Maximum payable €500 per Person
     Curtailment or Rearrangement Costs        Insured
     if a Holiday is abandoned after a
     delay of at least 24 hours of the         Cover under this Section does not apply
     scheduled departure from Ireland.         to a Holiday in Ireland.

B. Exclusions                                  A. Cover
(General Exclusions apply as well)             We will pay:
We will not pay:                               up to €500 for necessary and reasonable
i. the Excess if a Holiday is abandoned;       accommodation and travel expenses to
ii. additional travel and accommodation        enable a Person Insured to reach his or
     expenses for Curtailment or               her scheduled destination if he or she
     Rearrangement Costs where                 arrives too late at the airport, sea port,
     the means of transport and/or             coach or train station to commence a
     accommodation used is of a standard       booked journey from or to Ireland Due
     superior to that of the outbound          To:
     journey or Holiday;                       i. the car he or she is using for travel
iii. if a Person Insured does not:                 breaking down or being involved in
     a) check-in before the scheduled              an accident; or
          departure time shown on his or       ii. the Public Transport he or she is using
          her travel itinerary; or                 for travel failing to arrive on schedule.

16                                                            AIB | Holiday Travel Insurance | 06/21
B. Exclusions                                   A. Cover
(General Exclusions apply as well)              We will pay Compassionate Return
We will not pay:                                costs up to the amount specified above
i. accommodation and travel expenses            if a Person Insured wishes to return to
     where the means of transport and/or        Ireland on compassionate grounds due
     accommodation used is of a standard        to the:
     superior to that of the booked journey     i. death as a direct result of an
     or Holiday;                                     Accident or sudden and unexpected
ii. if the Person Insured does not provide           deterioration in health of;
     original written:                          ii. serious injury caused by Accident
     (a) evidence from a motoring                    and resulting in hospital confinement
          organisation or garage that the car        expected to last seven consecutive
          used for travel is roadworthy and          days or more of;
          properly maintained; or               iii. the sudden and unexpected
     (b) details from the operators of the           deterioration of health resulting
          Public Transport used for travel of        in hospitalisation and terminal
          the length of, and reason for, the         prognosis, expected to result in
          delay;                                     death prior to the Person Insured’s
iii. the Excess;                                     scheduled date of return to Ireland of;
iv. if the Person Insured has not allowed       a close friend, immediate neighbour or
     sufficient time for the journey;           member of the Person Insured’s family;
v. for a missed departure caused by             provided that where a claim is covered
     strike, industrial action, riot or civil   under both this Section and Section 1.
     commotion that could be reasonably         CANCELLATION, CURTAILMENT OR
     expected when the Holiday was              REARRANGEMENT as a result of the
     booked.                                    same cause or event, We will deduct
                                                any amount payable under Section 1.
                                                CANCELLATION, CURTAILMENT OR
SECTION 4. Compassionate                        REARRANGEMENT from any amount
return                                          payable under this Section.
Maximum payable €300 per Person
Insured                                         B. Exclusions
                                                (General Exclusions apply as well)
NOTE: Where cover applies under                 We will not pay Compassionate Return
both this section and Section 1                 costs where the cause of the Person
CANCELLATION, CURTAILMENT OR                    Insured returning to Ireland is the death
REARRANGEMENT, We will reduce                   or hospitalisation of any person that, at
any payment under this section by the           the time of departing on Holiday, the
amount paid under Section 1).                   Person Insured knew:
                                                i. had received a terminal prognosis; or
Cover under this Section only applies to        ii. was seriously ill or injured and
Holidays Abroad.                                     bedridden or, in hospital, nursing
                                                     home or care home; or
                                                iii. was not expected to survive until after

AIB | Holiday Travel Insurance | 06/21                                                    17
the Person Insured returned from the        italic type and commence with a capital
     Holiday.                                    letter: Additional Definitions appear in
                                                 specific sections and General Definitions
                                                 detailed in PART I apply as well.
SECTION 5. Pet care
Maximum payable €150 per Person                  Bodily Injury
Insured                                          physical injury which is caused by an
                                                 Accident and which independently of any
Cover under this Section only applies to         other cause within 24 months of the date
Holidays Abroad.                                 of the Accident directly results in death,
                                                 Loss of Sight, Loss of Limb or Permanent
A. Cover                                         Total Disability.
If a Person Insured is injured or becomes
ill during a Holiday Abroad, and is;             Loss of Limb
i. delayed from returning to Ireland as          amputation or total and permanent loss
     a direct result of their being a hospital   of use of one or more hands at or above
     in-patient during a Holiday.                the wrist or of one or more feet above
ii. is repatriated to Ireland and directly       the ankle (talo-tibial joint).
     admitted to hospital as an in-patient.
and has a valid Claim under Part III             Loss of Sight
Section 7 MEDICAL AND ADDITIONAL                 1. in both eyes - when the Person
EXPENSES, for such Medical or                       Insured’s name has been added to
Repatriation costs, We will reimburse the           the NCBI register of Blind Persons on
Person Insured for additional pet care              the authority of a qualified ophthalmic
fees incurred up to a maximum of €150               specialist.
for each Holiday.                                2. in one eye - when the degree of sight
                                                    remaining after correction is 3/60
B. Exclusions                                       or less on the Snellen Scale (which
(General Exclusions apply as well)                  means the Person Insured is only
We will not pay pet care fees for                   able to see at 3 feet that which they
time spent by a Person Insured in an                should normally be able to see at 60
institution not recognised as a hospital in         feet) and We are satisfied that the
the country of treatment.                           condition is permanent and without
                                                    expectation of recovery.

SECTION 6. Personal accident                     Permanent Total Disability
Maximum payable €30,000 per Person               a disability which has lasted for at least
Insured                                          12 months from which We believe the
                                                 Person Insured will never recover and
DEFINITIONS                                      which stops the Person Insured from
The following words and phrases will             carrying out gainful employment of any
have the same special meaning in this            and every kind.
Section wherever they appear in bold

18                                                          AIB | Holiday Travel Insurance | 06/21
A. Cover                                        and Norway) We advise You to obtain a
If a Person Insured receives a Bodily           European Health Insurance Card (EHIC) to
Injury during a Holiday We will pay up to:      take with You when You travel. For more
i. €30,000 for death; or                        information about the EHIC, contact Your
ii. €30,000 for Loss of Sight or Loss of        local Post Office or the Department of
     Limb; or                                   Health:
iii. €30,000 for Permanent Total
     Disability.                                Department of Health and Children
                                                50-58, Miesian Plaza
B. Exclusions                                   Baggot St. Lower
(General Exclusions apply as well)              Dublin
We will not pay:                                DO2 XWI4
i. more than €2,500 if the Person               health.gov.ie
     Insured is under 16 years of age at the
     time of the Bodily Injury;                 Please visit website below for further
ii. more than one benefit for the same          information website: https://www2.hse.
     Bodily Injury;                             ie/services/ehic/ehic.html
iii. if death, loss or disability is Due To a
     disease or any physical defect, injury     A. Cover
     or illness which existed before the        If a Person Insured is injured or
     Holiday.                                   becomes ill (including becoming ill
                                                Due to complications of pregnancy (as
                                                diagnosed by a Doctor who specialises
SECTION 7. Medical and                          in obstetrics) provided that if travelling
additional expenses                             within 12 weeks of the expected date
Maximum payable per Person Insured -            of delivery the Person Insured provides
unlimited                                       a medical certificate - which must be
                                                dated no earlier than 5 days before the
Cover under this Section does not apply         outbound travel date - issued by a Doctor
to a Holiday in Ireland.                        or midwife confirming the number of
                                                weeks of pregnancy and that they are fit
See Part II for services provided by Chubb      to travel) during a Holiday Abroad, We
Assistance which are relevant to this           will pay:
Section.                                        i. Medical Expenses
                                                     All reasonable costs that it is medically
You must contact Chubb Assistance                    necessary to incur outside of Ireland
before incurring any costs covered under             for hospital, ambulance, surgical
this Section.                                        or other diagnostic or remedial
                                                     treatment, given or prescribed by a
Reciprocal Health Declaration                        Doctor, and including charges for
If You intend travelling to countries                staying in a hospital;
within the European Economic Area (all          ii. Emergency Dental Treatment
EU countries plus Iceland, Liechtenstein,            All medically necessary and

AIB | Holiday Travel Insurance | 06/21                                                     19
reasonable cost to provide emergency        v. for medical treatment that a Person
     dental treatment for the relief of pain           Insured travelled Abroad to obtain;
     only up to €300, outside of Ireland.        vi. for medication a Person Insured is
iii. Emergency Repatriation Expenses                   taking before and which he or she
     All reasonable costs that it is medically         will have to continue taking during a
     necessary for Chubb Assistance to                 Holiday;
     incur to return You to Your home in         vii. Any expenses incurred following Your
     Ireland; or to move You to the most               decision not to move hospital or return
     suitable hospital in Ireland if it is             to the Ireland after the date when, in
     medically necessary to do so.                     the opinion of Chubb Assistance, You
iv. Accompanying Traveller Expenses                    should do so;
     All necessary and reasonable                viii. for surgery, medical or preventative
     accommodation (room only) and travel              treatment which can be delayed in
     expenses incurred with the consent of             the opinion of the Doctor treating a
     Chubb Assistance, by any one other                Person Insured and Chubb Assistance,
     person if required on medical advice              until he or she returns to Ireland;
     to accompany You or to escort a Child       ix. any additional costs for single or
     home to Ireland.                                  private room accommodation;
v. Cremation, burial or transportation           x. additional travel and hotel expenses
     charges                                           incurred which have not been
     If You die Abroad We will pay up to               authorised in advance by Chubb
     €10,000                                           Assistance;
     a. For cremation or burial charges          xi. cremation or burial costs in Ireland;
          in the country in which he or she      xii. the Excess, except where the Person
          died; or                                     Insured has obtained a reduction
     b. To transport his or her body or                in the cost of medical expenses in
          ashes back to Ireland.                       European Union countries by using a
                                                       European Health Insurance Card.
B. Exclusions
(General Exclusions apply as well)               NOTES: All original receipts must be kept
We will not pay:                                 and provided to support a Claim.
i. any amount recovered under a
     National Health Service reciprocal
     agreement.                                  SECTION 8. Hospital benefit
ii. for any treatment not confirmed as           Maximum benefit €500 per Person
     medically necessary;                        Insured
iii. any expenses incurred in the Person
     Insured’s country of residence;             Cover under this Section does not apply
iv. any additional travelling expenses not       to a Holiday in Ireland.
     authorised by Chubb Assistance if a
     Person Insured has to return home           A. Cover
     earlier than planned or be repatriated      If a Person Insured is a hospital in-
     from a Holiday;                             patient during a Holiday and has a Claim

20                                                          AIB | Holiday Travel Insurance | 06/21
under Part III Section 7 MEDICAL AND          similar kind and its contents, and any
ADDITIONAL EXPENSES, We will pay a            article worn or carried by a Person
benefit of €25 for each full 24 hours he or   Insured that is not excluded under B.
she spends in hospital up to a maximum        Exclusions.
of €500 for each Holiday.
                                              Repair and Replacement Costs
B. Exclusions                                 the cost of repairing partially damaged
(General Exclusions apply as well)            property, or, if property is totally lost or
We will not pay for time spent in an          destroyed or uneconomical to repair, the
institution not recognised as a hospital in   cost of replacing property as new less a
the country of treatment.                     deduction for wear, tear or depreciation.

                                              NOTE: We will pay a reasonable
SECTION 9. Personal property                  proportion of the total value of a set or
Maximum payable €1,500 per Person             pair to repair or replace an item that is
Insured                                       part of a set or pair.

See Part II for services provided by Chubb    Valuables
Assistance which are relevant to this         cameras and other photographic
section.                                      equipment, telescopes and binoculars,
                                              Audio/Video equipment (including
DEFINITIONS                                   radios,cassette/compact disc players,
The following words and phrases will          Ipods, mp3 and mp4 players, camcorders,
have the same special meaning in this         DVD, video, televisions, and other similar
Section wherever they appear in bold          audio and video equipment), mobile
italic type and commence with a capital       phones, satellite navigation equipment,
letter: Additional Definitions appear in      computers and computer equipment
specific Sections and General Definitions     (including PDAs, personal organisers,
detailed in PART I apply as well.             laptops, notebooks, netbooks and
                                              the like), computer games equipment
Mobility Aid(s)                               (including consoles, games and
any crutch, walking stick, walking frame,     peripherals), jewellery, watches, furs,
wheeled walking frame, walking trolley,       precious and semi-precious stones and
evacuation chair, wheelchair, powered         articles made of or containing gold, silver
wheelchair or mobility scooter                or other precious metals.
constructed specifically to aid persons
suffering from restricted mobility but        A. Cover
excluding any golf buggy or golf trolley      i. If Personal Property is lost, damaged
or any item covered under Personal                or stolen during a Holiday, We will pay
Property.                                         Repair and Replacement Costs up to
                                                  €1,500.
Personal Property                             ii. if any Mobility Aid owned by the
any suitcase, trunk or container of a             Person Insured or for which they are

AIB | Holiday Travel Insurance | 06/21                                                    21
responsible, necessarily taken by the      			        b) otherwise lost or damaged
     Person Insured on Holiday or hired by                     during the Holiday
     or loaned to the Person Insured whilst     		     ii. following discovery by the
     on Holiday, is lost, damaged or stolen                Person Insured that they
     during such Holiday, We will pay                      accidentally omitted to take
     Repair and Replacement Costs up to                    them on Holiday.
     €500.
iii. We will also reimburse the:                B. Exclusions
     a) cost of essential items of clothing     (General Exclusions apply as well)
         and toiletries up to €100 that a       i. We will not pay:
         Person Insured has to purchase             a) the Excess;
         because Personal Property is lost          b) more than €250 for a single item,
         or misplaced for at least 12 hours            pair or set, or part of a pair or set;
         by an airline or other Carrier.            c) more than €250 for golf clubs,
     b) reasonable and necessary costs up              bags and accessories
         to €500, incurred by                       d) more than €250 for Valuables
		i. a Person Insured during a                         in total and will only pay if the
             Holiday, in hiring, Mobility              Valuables are attended by a
             Aids; and/or                              Person Insured or are in a safety
		ii. Chubb Assistance in couriering                   deposit box at the time they are
             Mobility Aids to the Person               lost, damaged or stolen;
             Insured to replace those taken         e) unless a loss or theft is reported
             by them on Holiday and which              to the Police (and the hotel
             have been:                                management if the loss or theft
			 i. misplaced for at least 12                       occurs in a hotel) within 24 hours
                 hours by an airline or other          of discovery and We are provided
                 Carrier.                              with a copy of the original written
			 ii. suffered loss or damage                        Police report and report to the
                 insured under Cover ii. of            hotel management as applicable;
                 this Section;                      f) for loss, theft or damage to:
     c) reasonable and necessary costs          		I. Personal Property more
         up to €300, incurred by Chubb                     specifically insured or
         Assistance to courier essential                   recoverable under any other
         medication, dentures, hearing                     insurance policy;
         aids, prescription glasses, contact    		II. Personal Property left
         or corneal lenses to the Person                   unattended in a public place;
         Insured:                               		III. Personal Property left in an
		 i. to replace those taken by the                        unattended vehicle unless it
             Person Insured on Holiday and                 was in the locked boot of the
             which have:                                   vehicle or in the luggage space
			 a) been misplaced for at least                         at the rear of a locked estate
                 12 hours by an airline or                 car or hatchback under a top
                 other carrier                             cover and out of view, and

22                                                         AIB | Holiday Travel Insurance | 06/21
there is evidence of forced               atmospheric or climatic conditions;
         entry;                                 h) for delay, detention, seizure or
		IV. Personal Property in the                     confiscation by customs or other
         custody of an airline or other            officials;
         Carrier unless the loss or         ii. We will not pay any Claim where:
         damage is reported in writing          a) Personal Property Mobility Aids
         to the airline or other Carrier           essential medication, dentures,
         within 24 hours of discovery              hearing aids, prescription glasses,
         and We are provided with a                contact or corneal lenses have
         copy of the original written              been lost or misplaced by an
         airline or Carrier report;                airline or other Carrier unless
		V. Personal Property Due To                      We are provided with original
         leaking powder or fluid carried           written confirmation from such
         within Your luggage;                      airline or other Carrier or the tour
		 VI. dentures, hearing aids,                     representative that were delayed
         prescription glasses,                     for at least 12 hours after the
         sunglasses, prescription                  Person Insured arrived at his or
         sunglasses, contact or corneal            her destination;
         lenses (except as described in         b) Mobility Aids have been lost or
         A iii c);                                 damaged unless such loss or
		 VII. household goods, samples or                damage is insured under Cover
         merchandise, bonds, securities            ii of this section and the Person
         or documents of any kind; or              Insured has complied fully with
		 VIII.antiques, musical instruments,             the relevant terms and conditions
         pictures, typewriters, sports             of cover;-
         equipment whilst being used            c) Personal Property, Mobility Aids,
         (except for Winter Sports                 essential medication, dentures,
         equipment if Winter Sports                hearing aids, prescription glasses,
         cover is shown as covered on              contact or corneal lenses have
         the Policy Schedule) vehicles             been lost or misplaced on a
         or their accessories, watercraft          journey returning a Person Insured
         and ancillary equipment, glass,           to Ireland.
         china or similar fragile items         d) any mobility scooter is lost or
         and pedal cycles;                         damaged by theft or attempted
  g) for depreciation in value, normal             theft or malicious persons, whilst
     wear and tear, denting or                     left unattended unless, it has
     scratching, (other than denting               been locked in a secure room
     or scratching of hired Mobility               or, any key required to operate
     Aids for which the Person                     the mobility scooter has been
     Insured is legally responsible),              removed and any manufacturers
     damage by moth or vermin,                     security devices employed or,
     electrical, electronic or mechanical          it is otherwise secured from
     derangement, or damage due to                 unauthorised removal;

AIB | Holiday Travel Insurance | 06/21                                               23
e) mobility scooter tyres and/or               bankers card being lost or stolen
        accessories are damaged unless              during a Holiday and subsequently
        the Mobility scooter is damaged at          being used fraudulently by any
        the same time.                              person other than:
     f) hired Mobility Aids are damaged             a) a member of the Person Insured’s
        unless their condition has been                 family; or
        inspected prior to hire and any             b) the Person Insured’s employer
        defects noted.                                  where the card is issued on the
                                                        Person Insured’s behalf;
                                                    provided that the Person Insured has
 SECTION 10. Money                                  fully complied with all the terms and
 Maximum payable €500 per Person                    conditions under which such card has
 Insured                                            been issued.

 See Part II for services provided by            B. Exclusions
 Chubb Assistance which are relevant to          (General Exclusions apply as well)
 this Section.                                   We will not pay;
                                                 i. the Excess;
 DEFINITIONS                                     ii. more than €50 if the carrier is under
 The following words and phrases will                 16 years old;
 have the same special meaning in this           iii. for delay, detention, seizure or
 Section wherever they appear in bold                 confiscation by customs or other
 italic type and commence with a capital              officials;
 letter. Additional Definitions appear in        iv. unless a loss or theft is reported to the
 specific sections and General Definitions            Police (and the hotel management
 detailed in PART I apply as well.                    if the loss or theft occurs in a hotel)
                                                      within 24 hours of discovery and
 Money                                                We are provided with a copy of the
 coins, banknotes, traveller’s cheques,               original written Police report and
 postal or money orders, travel tickets               report to the hotel management as
 and pre-paid vouchers and non-                       applicable;
 refundable pre-paid entry tickets.              v. for traveller’s cheques:
                                                      a) unless the loss or theft is reported
 A. Cover                                                  immediately to the local branch or
 i. We will pay up to €500 if Money                        agent of the issuing company; or
     which is held by a Person Insured for            b) if the issuing company provides a
     his or her personal use is lost or stolen             replacement service;
     during a Holiday whilst:                    vi. for depreciation in value or shortage
     a) being carried by a Person Insured;            due to any error or omission.
         or                                      vii. for more than €500 in total in for
     b) left in a safety deposit box.                 any one Claim in respect of loss of
 ii. We will pay up to €500 if a Person               or damage to Money or fraudulent
     Insured sustains financial loss directly         misuse of lost or stolen credit, charge
     as a result of a credit, charge or               or bankers cards.

24                                                         AIB | Holiday Travel Insurance | 06/21
SECTION 11. Loss of passport /                  SECTION 12. Hijack
driving license expenses                        Maximum payable €500 per Person
Maximum payable €500 per Person                 Insured
Insured
                                                See Part II for services provided by
See Part II for services provided by            Chubb Assistance which are relevant to
Chubb Assistance which are relevant to          this Section.
this Section.
                                                A. Cover
A. Cover                                        If a Person Insured is held hostage by
We will pay up to €500 to cover                 Hijackers whilst travelling to or from a
additional travel and accommodation             Holiday, We will pay a benefit of €50
costs incurred by a Person Insured during       for each full 24 hours he or she is held
a Holiday to obtain a new passport or           hostage up to a maximum benefit of
driving licence following the loss or theft     €500 for each Holiday.
of his or her original documents during a
Holiday.                                        B. Exclusions
                                                (See General Exclusions)
B. Exclusions
(General Exclusions apply as well)
We will not pay;                                SECTION 13. Personal liability
i. for delay, detention, seizure or             Limit of Liability €2,500,000 per Person
     confiscation by customs or other           Insured
     officials;
ii. unless a loss or theft is reported to the   See Part II for services provided by
     Police (and the hotel management           Chubb Assistance which are relevant to
     if the loss or theft occurs in a hotel)    this Section.
     within 24 hours of discovery and
     We are provided with a copy of the         A. Cover
     original written Police report and         If the Person Insured becomes legally
     report to the hotel management as          liable to pay damages in respect of:
     applicable;                                i. accidental Bodily Injury (which shall
iii. for a passport or driving licence stolen        include death illness or disease) to any
     from an unattended vehicle, unless it           person; and/or
     was in the locked boot of the vehicle      ii. accidental loss of or damage to
     or in the luggage space at the rear of          material property
     a locked estate car or hatchback           occurring during the Period of Insurance
     under a top cover and out of view,         arising out of the Holiday. We will
     and there is evidence of forced entry.     indemnify the Person Insured for all
                                                damages payable payable in respect
                                                of each occurrence or a series of
                                                occurrences arising directly or indirectly
                                                from one source or original cause up to

AIB | Holiday Travel Insurance | 06/21                                                     25
the Limit of Liability for this Section of     temporarily occupied by a Person Insured
€2,500,000.                                    in the course of the Holiday.
                                               iii. liability in respect of Bodily Injury
We will also pay in connection with such            loss or damage caused directly
liability:                                          or indirectly in connection with
i. all costs and expenses recoverable by            ownership, possession of or use
     a claimant from a Person Insured;              by the Person Insured of: a. the
ii. all costs and expenses incurred with            ownership, possession or use of:
     Our written consent;                           i) mechanically propelled vehicles,
iii. solicitors’ fees for representation at              or;
     any coroner’s inquest or fatal accident        ii) Aero spatial device or any airborne
     inquiry or in any Court of Summary                  craft or waterborne craft or vessel,
     Jurisdiction;                                       or;
except that in respect of occurrences               iii) firearms (other than sporting
happening in or claims or legal                          guns); or
proceedings brought or originating in the           iv) animals and vicarious liability for
United States of America and Canada or                   the acts of a minor in connection
any other territory within the jurisdiction              with the above
of either such country, Costs and              iv. liability in respect of Bodily Injury
Expenses described in i., ii. and iii. above        loss or damage caused directly or
are deemed to be included in the Limit of           indirectly in connection with
Liability.                                          a. the ownership, possession or use
                                                         of the Person Insured of any land
B. Exclusions                                            or buildings, immobile property
(General Exclusions apply as well)                       or caravans other than temporary
We will not provide indemnity for any                    accommodation occupied by a
liability:                                               Person Insured in the course of a
i. in respect of Bodily Injury to any                    Holiday; or
    person who is:                                  b. Any wilful or malicious act; or
    a) under a contract of service with a           c. the carrying on of any trade
         Person Insured when such injury                 business or profession;
         arises out of and in the course of         d. activities or volunteer work
         their employment by the Person                  organised by, or under the
         Insured;                                        auspices of, a charitable,
    b) A member of the Person Insured’s                  voluntary, not for profit, social or
         family                                          similiar organisation when liability
ii. in respect of loss of or damage to                   for such activities or work should
    property in the care custody or                      reasonably be included within the
    control of a Person Insured.                         organisation’s own Public Liability
                                                         policy.
However this Exclusion shall not apply in      v. any liability assumed by the Person
respect of loss of or damage to buildings           insured under any contract or
and their contents not belonging to but             agreement unless such liability would

26                                                         AIB | Holiday Travel Insurance | 06/21
have attached in the absence of such        iii. the Person Insured shall observe,
     contract or agreement;                           fulfil and be subject to the terms,
vi. punitive or exemplary damages;                    Exclusions and Provisions of this
vii. War                                              Section.

C. Provisions applying to this Section
i. no admission, offer, promise or               SECTION 14. Overseas legal
    indemnity shall be made without              advice and expenses
    the consent of Us which shall be             Maximum payable €30,000 per Person
    entitled to take over and conduct            Insured
    in the Person Insured’s name the
    defence or settlement of any claim or        Cover under this Section does not apply
    to prosecute in the Person Insured’s         to a Holiday in Ireland.
    name for its own benefit any claim for
    indemnity or damages or otherwise            See Part II for services provided by Chubb
    and shall have full discretion in the        Assistance which are relevant to this
    conduct of any proceedings and               Section.
    in the settlement of any claim and
    the Person Insured shall give all            DEFINITIONS
    information and assistance as We             The following words and phrases will
    may require. Every letter, claim,            have the same special meaning in this
    writ, summons and process shall              section wherever they appear in bold
    be forwarded to Us on receipt.               italic type and commence with a capital
    Written notice shall be given to Us          letter. Additional Definitions appear in
    immediately the Person Insured               specific sections and General Definitions
    shall have notice of any prosecution         detailed in PART II apply as well.
    or inquest in connection with any
    circumstances which may given rise to        Legal Expenses
    liability under this Section.                a. fees, expenses, costs/expenses
ii. We may at any time pay to the Person            of expert witnesses and other
    Insured in connection with any claim            disbursements reasonably incurred
    or series of claims the Limit of Liability      by the Legal Representatives in
    for this Section (after deduction of any        pursuing a claim or legal proceedings
    sum(s) already paid as compensation)            for damages and/or compensation
    or any lesser amount for which such             against a third party who has caused
    claim(s) can be settled and upon                accidental Bodily Injury to or illness
    such payment being made We shall                of a Person Insured or in appealing
    relinquish the conduct and control              or resisting an appeal against the
    of and be under no further liability            judgment of a Court, tribunal or
    in connection with such claim(s)                arbitrator.
    except for the payment of costs and          b. costs for which a Person Insured
    expenses recoverable or incurred                is legally liable following an award
    prior to the date of such payment.              of costs by any court or tribunal or

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