AFR Summit Highlights: Financing Australia through the Crisis - Financial Services, Australia's economic shock absorbers April 2020 - Deloitte

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AFR Summit Highlights: Financing Australia through the Crisis - Financial Services, Australia's economic shock absorbers April 2020 - Deloitte
AFR Summit Highlights: Financing Australia through the Crisis
Financial Services, Australia’s economic shock absorbers
April 2020
AFR Summit Highlights: Financing Australia through the Crisis - Financial Services, Australia's economic shock absorbers April 2020 - Deloitte
Financing Australia through the Crisis | AFR Summit Highlights

OPENING ADDRESS

RICHARD DEUTSCH
CEO, DELOITTE AUSTRALIA
                                                                                                              See Richard Deutsch speak live here

Key messages
• The Prime Minister said: ‘We must keep business going.’ For governments this means creating
  fiscal policy and budgets.
                                                                                                               We all need to work together, at pace,
• For business, shoring up funds for cashflow to protect businesses, jobs and incomes.                         to protect Australians from the virus,
                                                                                                               cushion the economic impact of COVID-19,
• For the finance sector – a key role in mortgage deferrals and other support measures.
                                                                                                               and help rebuild and regenerate our
  This all needs extraordinary collaboration.
                                                                                                               wonderful country.
• The National COVID-19 Coordination Commission, where government and private sector leaders
                                                                                                               It will take great leadership. We all need
  are working on mitigating the impact of the crisis, is an example.
                                                                                                               to be calm, confident and resilient when
• Achieving this collaboration requires great leadership. Leaders have a responsibility to help others         everything that was once certain, has
  see the big picture, and that includes the long-term outlook.                                                been turned on its head.

• Companies must have clear communication and be transparent about what they’re doing to keep                  Deloitte, like many of us in business, has
  their people safe and businesses moving.                                                                     been called on to play our part in helping
                                                                                                               the market respond in this time of crisis.
• We have a responsibility to keep people in jobs – right now, 3.3 million workers are at severe risk.
• Let’s use this situation as a catalyst to think about the future of work.                                    Let’s focus on the longer-term strategy
                                                                                                               of the country, and the purpose of the
• Deloitte’s 2024 strategy is to be ‘people-led and technology-enabled’. In this crisis, we’ve moved           private sector and banking and wealth
  to a virtual office environment where more than 85% of teams are working remotely.                           industry specifically – to rebuild and
                                                                                                               regenerate Australia to a great place
• This will be a critical six months where the business community has a significant role to play in helping
                                                                                                               to live and work, for us and our children.
  Australia respond to this crisis. We must be calm, confident and resilient.

© 2020 Deloitte Touche Tohmatsu
AFR Summit Highlights: Financing Australia through the Crisis - Financial Services, Australia's economic shock absorbers April 2020 - Deloitte
Financing Australia through the Crisis | AFR Summit Highlights

© 2020 Deloitte Touche Tohmatsu
AFR Summit Highlights: Financing Australia through the Crisis - Financial Services, Australia's economic shock absorbers April 2020 - Deloitte
Financing Australia through the Crisis | AFR Summit Highlights

AN ECONOMIC PILLAR IN A TIME OF UNCERTAINTY

MATT COMYN
CEO, COMMONWEALTH BANK OF AUSTRALIA
& CHAIR OF THE AUSTRALIAN BANKING ASSOCIATION                                                        See Matt Comyn speak live here

Key messages
• We all must play our role to reduce the transmission of COVID-19 across all parts of
  the community. This is a dynamic situation that needs flexibility to shut this down as
                                                                                                      Having very well-capitalised banks with
  soon as possible.
                                                                                                      lots of liquidity is fantastic at this point
• By all working together now, once that rate is down, Australia’s banks, government                  in the cycle. The reality is we will need it.
  and core infrastructure will be able to kick start the economy.
                                                                                                      APRA is aligned, being pragmatic,
• Steps are being taken now for that future recovery. I am impressed by how easily and                accessible and making quick decisions.
  constructively government and regulators are communicating and sharing information.
                                                                                                      We need to work within the remit of what
• Australia is not facing an Italian-style problem, however we are preparing for a possible –         the country can achieve. Measures need
  not probable – business hibernation of up to six months. But we can’t be sure.                      to be practical and need to be able to be
                                                                                                      delivered.
• A number of large corporations will need a draw down. The Commonwealth Bank will prioritise
  critical Australian companies that are large employers of people.                                   I don’t believe there’s an imminent risk
                                                                                                      of a rating agency downgrade at the
• We are expecting more containment measures, and an oscillation of conditions over the coming
                                                                                                      sovereign level. Fortunately, we start
  months. We forecast a 10% decline in economic activity in the March quarter and an even bigger
                                                                                                      from a very strong position.
  hit to the economy in the June quarter.
                                                                                                      It is important that when employees
• There will be a spike in business lending defaults.
                                                                                                      are stood down, they are not let go.
• The banks announced payment deferrals of up to $10m for six months given the expectation            We don’t want to lose the connections
  that 98% of businesses in Australia will require this, demonstrating how close the collaboration    between employees and employers.
  between the banks and APRA is to support the economy.

© 2020 Deloitte Touche Tohmatsu
AFR Summit Highlights: Financing Australia through the Crisis - Financial Services, Australia's economic shock absorbers April 2020 - Deloitte
Financing Australia through the Crisis | AFR Summit Highlights

© 2020 Deloitte Touche Tohmatsu
AFR Summit Highlights: Financing Australia through the Crisis - Financial Services, Australia's economic shock absorbers April 2020 - Deloitte
Financing Australia through the Crisis | AFR Summit Highlights

SUPER INDUSTRY RESPONSE TO MARKET VOLATILITY

DON RUSSELL
CHAIR, AUSTRALIANSUPER
                                                                                                         See Don Russell speak live here

Key messages
• Superannuation has been an extraordinary creator of wealth for millions of Australians over
  the past 20 years – time in market is very important.
                                                                                                          This is not the time to revisit the super
• The S&P/ASX 300 Index has delivered 8.3% pa returns over 20 years, but if the investor was              wars. It’s time for people to carefully
  out of market for e.g. the 10 best days of those 5100 trading days, their annual return would fall      examine their assets, to use what we
  to 5.8%; the 15 best days, their return would fall to 4.8%.                                             have in the best way we can, and to
                                                                                                          make sure our systems operate in
• So far 2-3% of AustralianSuper funds under management have been switched to cash –
                                                                                                          the best possible way for the benefit
  about $5bn of a $170bn fund – which is manageable. BUT the more you trade the more                      of super members and the Australian
  you lose. Switching is risky!                                                                           economy itself.
• AustralianSuper estimates approximately 300,000 people will access their super early                    Switching in and out of the balanced
  and it is possible four million people will do so.                                                      fund is risky…when members switch
• Treasury estimates $27bn will go in early release from super funds, far short of the more likely        to cash they are often unsure when
  ~$40-$50bn, which will hamper the long-term funding support for Australian businesses and               to switch back.
  investment in long-term projects.                                                                       It penalises existing members who didn’t
• Super funds are already receiving inquiries about capital raisings from companies and investment        take early withdrawal, because funds
                                                                                                          won’t be able to give accelerated returns
  banks – which will prove invaluable in the next 6-12 months as Australian companies strengthen
                                                                                                          to ride the rebound.
  their balance sheets.
                                                                                                          The more super funds have to manage
• AustralianSuper has invested ~$5.5bn in equity raisings recently.
                                                                                                          the liquidity around an early release
• There is extreme volatility at present. This March, there were seven out of the 15 largest declines     and deal with the switching requirements
  in 20 years, each less than -5%, and at the same time four of 15 largest increases in 20 years, each    of their members, the less able they’ll
  greater than 4%.                                                                                        be to fund the long-term needs of
                                                                                                          Australian businesses.

© 2020 Deloitte Touche Tohmatsu
AFR Summit Highlights: Financing Australia through the Crisis - Financial Services, Australia's economic shock absorbers April 2020 - Deloitte
Financing Australia through the Crisis | AFR Summit Highlights

© 2020 Deloitte Touche Tohmatsu
AFR Summit Highlights: Financing Australia through the Crisis - Financial Services, Australia's economic shock absorbers April 2020 - Deloitte
Financing Australia through the Crisis | AFR Summit Highlights

CORONAVIRUS ECONOMIC IMPACT ON THE FINANCIAL SERVICES SECTOR AND GLOBE

DR PRADEEP PHILIP
PARTNER, DELOITTE ACCESS ECONOMICS
                                                                                                          See Dr Pradeep Philip speak live here

Key messages
• First a $66bn Federal Government support package; then a whopping $130bn for six months
  to subsidise Australian workers’ wages hit by the health crisis.
                                                                                                           A series of unknowns underpin
• A health crisis needs a health response. Testing is critical and thankfully Australia is on par with     the health crisis... Underpinning
  South Korea on this. The immediacy of acting to avert the health crisis has to be first and foremost.    the economics is fear.
• COVID-19’s impact is now exponential, in terms of the rate of virus transmission, loss of confidence     In such a world, conventional responses
  and loss of jobs.                                                                                        don’t work. Unconventional responses
• The focus of the first economic phase is cushioning, then hibernation. But building for recovery         are required and narrative is just as
  is a must. The financial sector will be critically important in achieving this.                          important a tool as policy responses.
• Can’t ignore economics. Reopening global borders will be key to recovery. Australia’s corporations       The Reserve Bank has been aggressive
  and policy makers are critical in dealing with the human cost of economic crisis.                        and unequivocal. Fiscal policy started
• Unlike the GFC, it’s a demand and supply shock simultaneously. Domestic and global supply                predictably but has morphed into the
  chains are broken. This makes recovery more difficult.                                                   unconventional.

• Coming out of this we can embark on new reforms for innovation and economic growth.                      The paradox of safety: when faced
                                                                                                           with a choice we all choose the option
• This is no black swan event, rather it is what Michelle Wucker describes as a Grey Rhino – highly
                                                                                                           we see as safer. No-one wants to be the
  obvious and highly probable but still neglected.
                                                                                                           person who didn’t do enough. But when
• The things we strived to build – connection, globalisation, interconnectedness, integrated supply        we all lurch to safety, fewer risks are
  chains – were all built off the back of our victory over infections and viruses. Now, they all seem      taken and less money is spent.
  to be working against us, transmitting a virus fast and stealthily.
                                                                                                           It takes every one of us to behave
• About one million jobs were lost last week, the economy was heading to a deep recession,                 responsibly to have a collective solution.
  unemployment was tracking towards 12%, and growth for the calendar year was likely to be a minus         Economies can recover, the dead can’t.
  5%. But fortunately, this has been met with a policy response which might just halve the negative
  employment impact we would otherwise face over the coming months.

© 2020 Deloitte Touche Tohmatsu
AFR Summit Highlights: Financing Australia through the Crisis - Financial Services, Australia's economic shock absorbers April 2020 - Deloitte
Financing Australia through the Crisis | AFR Summit Highlights

© 2020 Deloitte Touche Tohmatsu
AFR Summit Highlights: Financing Australia through the Crisis - Financial Services, Australia's economic shock absorbers April 2020 - Deloitte
Financing Australia through the Crisis | AFR Summit Highlights

BANK RESPONSE TO THE CRISIS

SHAYNE ELLIOTT
CEO, AUSTRALIA AND NEW ZEALAND BANKING GROUP
                                                                                                            See Shayne Elliott speak live here

Key messages
• Protect, Adapt, Engage, Prepare.
• The speed of impact is what is different about this crisis. The tools adopted by big business              Our economy is an open economy, it does
  and policymakers during the GFC will not necessarily work against the COVID-19 crisis.                     rely on tourism and foreign students. It’s
                                                                                                             really hard to imagine those things will go
• Out of ANZ’s 130,000 small business customers, under 10% have reached out to date.                         back to normal within three to six months.
  It’s early stages and will take time to digest the situation before customers engage.
                                                                                                             We are still at the very early stages, so a
• Stimulus is the wrong word for the current economic situation. Right now, the approach needs               lot of our customers are literally just shell
  to be similar to dealing with the virus – isolation. For example, an issue in retailing must not impact    shocked. They’re working through their own
  landlords etc. The focus needs to be on protecting customers dealing with debt, loans and tax.             crisis in terms of what needs to be done.

• The banks have gone into this crisis in ‘remarkable health’. We have strong levels of capital              What we know from history is that the
                                                                                                             economy after a crisis always looks very
  and liquidity as a buffer, which is why we can support Australians.
                                                                                                             different to the economy pre crisis. It will
• But we also must ensure we’re not spending all our resources surviving this. We must be prepared           change and consumers will also change
  for when the rebound comes so that we’re on the front foot.                                                their behaviour.

• Banking will ultimately shift to digital channels, as more customers adapt to behaviours learned           People will learn they quite like this digital
                                                                                                             part of life: ‘I quite like doing banking on
  during the crisis. The boards of all companies will be adapting too: asking questions about supply
                                                                                                             my phone and I’m not going to go to the
  chains, manufacturing facilities, staffing strategies and technology.
                                                                                                             branch as much as I used to, even though
• We need to deploy our resources to support customers with sustainable business models                      it was a habit’.
  who will come through this in better shape. Most of ANZ’s business customers will meet this                We are the intensive care units (ICU)
  criteria but we need to consider how we’re spending our resources.                                         of the economy. We will ultimately have
                                                                                                             the unenviable task of deciding which
                                                                                                             businesses to save or not.

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

WILL COMPETITION SURVIVE THE CURRENT CRISIS?

ROD SIMS
CHAIR, ACCC
                                                                                                        See Rod Sims speak live here

Key messages
• Competition must survive and it will survive. It must survive because a market economy only works
  with competition. It will survive for three reasons:
                                                                                                         For Australia to emerge strongly, it’s
     – This is a health crisis, not a true financial crisis – so when the recovery comes we              fundamental we keep our economic
       will know it. There will be a ‘clear line in the sand’ when the economy can reopen                structure intact. We don’t want a less
     – People at home are doing tasks that they wouldn’t ordinarily do, like making lunch,               competitive economy. That would be
       home-schooling etc. In recovery, demand for these services will return                            a long-term negative legacy.
     – The economy will be assisted by temporary measures. But these are not structural                  We’ll know when the recovery occurs,
       measures – and will be removed in recovery.                                                       unlike a financial crisis where we’re not
• For the ACCC, temporary measures include authorising actions that would ordinarily be                  quite sure when we’ve turned a corner.
  anti-competitive, such as allowing banks to coordinate relief on loan payments; supermarkets           At some stage we’ll have a clear line in
  working together to ensure supply.                                                                     the sand.

• Rather than suspending competition laws, the ACCC is granting permission in specific circumstances     Normally, coordination leads to
  to manage this crisis.                                                                                 complacency, inefficiency and high prices.
                                                                                                         These are not normal times. For now,
• Be assured the ACCC is keeping a watchful eye to ensure businesses are not taking advantage            coordination is important and can work.
  of customers and to ensure Australians are protected against scams.
                                                                                                         The type of actions the banks are taking
• To ensure Australia has a strong market economy after the crisis, the ACCC will unequivocally focus    you can only applaud. They are not ones
  on the need to protect competition.                                                                    you need to worry about.
• This will not mean increasing leniency on mergers during the crisis and will mean we will continue     We have a lot of scams going on, which
  to work on competitive measures e.g. the Consumer Data Right reforms.                                  we’re dealing with, and there is a range
                                                                                                         of price-gouging activity, which we’re
                                                                                                         dealing with.

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

SUPPORTING SMALL BUSINESS THROUGH RECESSION

ROSS McEWAN
CEO, NATIONAL AUSTRALIA BANK
                                                                                                              See Ross McEwan speak live here

Key messages
• We have had approximately 200,000 inquiries across the network on loan deferrals – a year’s worth
  of inquiries received in a week. Around 8% of our business customers have applied for loan deferrals.
                                                                                                               There is no playbook for this crisis.
  We expect this number to rise exponentially.
                                                                                                               We have not seen a health and financial
• The balance sheet is the priority at the moment – the bank is in a strong position and is ready              crisis happening at the same time before.
  to support the economy and small and large businesses.                                                       History will be written on who got it right
                                                                                                               or wrong.
• NAB is expecting substantial GDP drops in the June and the September quarter. We expect
  unemployment to rise exponentially.                                                                          Once this is over, will we see a return
                                                                                                               to the personal, on-the-spot service and
• This is not the time to push for more regulatory change. This is the time to rebuild trust post-Hayne,
                                                                                                               branch networks we’ve been used to?
  by looking after our customers and colleagues.
                                                                                                               Will I need all the buildings I have given
• Banks have to work through an allocation of their finite resources. It is not possible for the banks
                                                                                                               some of my work colleagues can do their
  to save all the businesses in this crisis. NAB is going to prioritise existing customers with robust pre-
                                                                                                               work from home in the future?
  crisis businesses.
                                                                                                               I’m not sure companies can actually
• Big banks like NAB have adapted and responded to the crisis quickly:
                                                                                                               hibernate for six months. It would
     – 75% of NAB’s 34,000 employees are now working from home                                                 be a very big strain on everybody’s
     – 75% of NAB’s contact centre employees are working from home                                             balance sheet.

     – NAB activated its mortgage advice via video conference in three days                                    You have to be very open and honest
     – Before the crisis, the bank estimated it would take around 12 months to activate.                       with customers – sooner rather than later.
                                                                                                               Some businesses were struggling before
                                                                                                               this virus and they will be in even more
                                                                                                               difficulty today.

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

WEATHERING THE STORM IN WEALTH MANAGEMENT

FRANCESCO DE FERRARI
CEO, AMP
                                                                                                           See Francesco De Ferrari speak live here

Key messages
• Our immediate priority should be to stabilise the health system. We should not underestimate
  the impact of this virus. Italy initially underestimated the impact and is now going through adverse
                                                                                                            This is clearly a time of significant
  consequences.                                                                                             uncertainty in Australia and around the
• The lesson for us is to work together with the government, regulators and the community to resolve        world. Our immediate priority must be
  this as quickly as possible.                                                                              on protecting the health of our people
                                                                                                            and the functioning of our health system.
• In Australia, we have a $3tr compulsory superannuation system that is the envy of many
  countries, but this crisis is highlighting a few challenges we really need to work through.               Economies and markets can,
                                                                                                            and will, recover.
• Inquiries at AMP’s call centres and to its financial advisers are at its highest level. People are
                                                                                                            We must use this crisis as a catalyst to
  looking for advice and direction. AMP is committed to helping its customers and the community
                                                                                                            address the big advice gap we have in this
  in these uncertain times.                                                                                 country. It’s an issue that we must get right
• Australians are disengaged from their superannuation. Approximately 70% are in default MySuper            for everyone and not just the wealthy.
  options. Only 35% of Australians know their super balance. And the majority do not have the fund          My brother-in-law runs an ICU unit in
  to suit their individual circumstances.                                                                   Northern Italy and describes it as ‘being
• Members need to be aware of factors beyond the performance of their fund and account                      at war’. He said: ‘If you’re leading a large
                                                                                                            company, do whatever you can to protect
  for their risk profile according to their life stage and employment circumstances.                        the health of your employees and to look
• As an industry, we need more transparency on risk-adjusted performance and ensure diversification         after your clients.’
  of risk and sound management of liquidity.                                                                When it comes to investing, my experience
• Australia has a big advice gap. According to ASIC surveys, one in two adults or approximately             is that even the most sophisticated and
  10 million people have unmet advice needs. In 2019, only 12% of Australians received financial advice.    wealthy investors have a really hard time
                                                                                                            remaining rational when stock markets
• AMP wants to collaborate with the regulators, government and the industry to design                       keep going up and the fear of missing
  an advice model for the future – accessible and affordable for all Australians.                           out kicks in.

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

VIEW FROM TREASURY

JANE HUME
ASSISTANT MINISTER FOR SUPERANNUATION,
FINANCIAL SERVICES AND FINANCIAL TECHNOLOGY                                                            See Jane Hume speak live here

Key messages
• Fiscal discipline of the Government has been really helpful – the rainy day has now arrived.
• We will recover strongly but this country will never be the same again, and every industry            As Warren Buffett famously noted, it’s only
  is likely to change. The superannuation sector is not immune.                                         when the tide goes out you learn who has
                                                                                                        been swimming naked. Today I want to talk
• Australia’s super industry is approximately $3tr; roughly double the size of ASX and ~150%            about the perils of skinny dipping… as the tide
  of Australia’s GDP.                                                                                   retreats, we’re seeing too little speedo and
                                                                                                        too much skin.
• The Government believes that, for those who are significantly financially impacted by the
  coronavirus, accessing some of their super today may outweigh the benefits of accessing               When we emerge from this crisis, every single
  the funds in their retirement.                                                                        part of the economy, every single Australian,
                                                                                                        will have a role to play in building our bridge
• The minister has warned super funds to cooperate with the Government to release members’              to recovery.
  money on their request and could ask APRA to intervene, if necessary.
                                                                                                        This is a time where cooperation between the
• This could pose liquidity challenges to some super funds – particularly those with undiversified      private and public sectors is key…The banking
  members and those significantly impacted by COVID-19.                                                 sector has really stepped up to demonstrate
                                                                                                        its commitment to Team Australia.
• The Government is working with ASIC to ensure issue-specific advice is available and affordable.
  This is a great opportunity for the advice sector to demonstrate its value.                           The Government’s aim is clear: to save lives
                                                                                                        and livelihoods, to keep Australians in jobs,
• The minister is committed to ensuring the smooth functioning of the fintech industry. Competition,    to keep Australian businesses in business, to
  access to finance and innovative solutions have never been more important.                            cushion the blow for as many as we can, and
                                                                                                        to build a bridge to the other side of this crisis.
• Extraordinary times require extraordinary measures. We face a global challenge like we’ve
  never faced before. By working together, we will get to the other side and bounce back stronger.      There is no doubt we will recover, but we all
  Australians will remember who stepped up and who checked out.                                         know this country will never be the same again,
                                                                                                        and every industry in Australia will change.

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

INDUSTRY RESPONSE TO COVID-19

ANNA                                         DEANNE                               ERIC
BLIGH AC                                     STEWART                              WILSON
CEO, AUSTRALIAN                              CEO,​​FIRST STATE SUPER              ​FOUNDER​, ​XINJA
BANKING ASSOCIATION                                                                                                    See the panel live here

Key messages

• Tighter restrictions                      • While we want to provide            • The neo banks will survive
                                                                                                                        This is the firepower of the Australian banks
   in movement are now                        support for customers that            this crisis. While it’s going       helping to see us through the crisis.
  impacting larger businesses.                are experiencing hardship,            to be tough, that’s true of
                                                                                                                        There is no doubt that Australian banks came
                                              it’s important they see early         every business right now.
• The expansion of the business                                                                                         out of the royal commission with some big
                                              access to super as a last resort.
  support package to cover                                                        • The capital injection into Xinja    lessons about community expectations…
                                              Taking money out now will                                                 What you’ve seen in the last two to three
  all businesses with loans                                                         from Middle East investors last
                                              crystalise market losses.                                                 weeks is banks responding [to that]. I’ve been
  up to $10m will be significant.                                                   week is a vote of confidence
                                                                                                                        inside a lot of big emergencies and disasters
                                            • First State Super’s advice            in Australian fintechs.
• It will account for 98%                                                                                               and it requires people to bring their best.
                                              business had an increase of                                                                                  – Anna Bligh
  of all Australian businesses.                                                   • Neo bank models are different
                                              50-70% on business as usual.
                                                                                    – we are disruptors and can
• While it’s difficult to tell what           First State Super will cut admin
                                                                                    respond differently.
  the demand for SME relief                   fees for retirees by 10-40%
                                                                                                                        The market will recover and we will live
  will be, the banks and APRA                 for some members.                   • We could have followed the
                                                                                                                        to see another day.
  need to be comfortable that                                                       traditional model of reducing                                   – Deanne Stewart
                                            • While markets have dropped
  they can provide for 100%                                                         our interest rate and chasing
                                              30%, First State Super’s fund
  of applications.                                                                  customers. Instead, we
                                              is tracking from peak down
                                                                                    decided to close off taking
• It is inevitable the numbers will           just over 10%, because it is well                                         We are absolutely behind the financial
                                                                                    new customers for this account      services industry pulling together.
  grow – potentially exponentially.           diversified. Just 2% of First
                                                                                    and keep our rates at 2.25%.        This is a wonderful affirmation of Australia’s
                                              State Super’s members have
                                                                                  • Without the cost of lending at      place in the fintech market – the fact that we
                                              been ‘panic switching’ to cash.
                                                                                                                        can still punch above our weight as a fintech
                                                                                    the moment, we can bear that.
                                                                                                                        industry even at this time.
                                                                                                                                                           – Eric Wilson

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

IMPACT ON REGULATION, COMPETITION AND EMPLOYMENT

GRAEME                                       PROFESSOR                            NATHAN
SAMUEL AC                                    IAN HARPER                           REES
CHAIR, CAPABILITY                            BOARD MEMBER, RESERVE                ASSISTANT NATIONAL
REVIEW OF APRA                               BANK OF AUSTRALIA                    SECRETARY, FINANCE                   See the panel live here
                                                                                  SECTOR UNION OF
Key messages                                                                      AUSTRALIA

• Australia has a very sound                • We have been looking for            • The banks have a
                                                                                                                        This is a moment where the banks
  regulatory system. The                      productivity improvements             challenging balancing act           can redeem themselves… As we come
  regulators have acted swiftly               for years. There is a real            between staff safety, financial     out on the ‘other’ side they will have
  to resolve the crisis. The great            possibility that we’ll be forced      and operating imperatives           disrupted a lot of arrangements which
  strength of APRA is that it                 to think about new products,          and customer safety. These          were impeding progress.
  has its finger on every pulse               new services and new ways             are unprecedented times.            Competition is in the public interest until
                                              of doing things, beyond just
  as far as the financial                                                         • This crisis has brought             it’s not. We can do a whole lot more damage
                                              digitisation. We could really see                                         through instability than we can do good
  institutions are concerned.                                                       forward trends on remote
                                              a renaissance in the financial                                            by being fetishist about competition policy.
• APRA’s hard work over the                   services industry and beyond.         working and digital migration
                                                                                                                                               – Professor Ian Harper
  years is now paying off.                  • Banks are seeking to do the           by five or six years. It is
  Financial stability has never               right things for the community        a potential game changer
  been more important.                        and this is an opportunity for        for the industry.
                                              them to rebuild trust. Given                                              There’s a whole range of new players that
• Coordination between                                                            • There should be a qualification/
                                              their strong balance sheets,                                              will find the going tough. That’s where the
  the regulators will result                                                        skill set accreditation scheme      big banks will find their ascendancy. They
  in much better outcomes                     the majors are likely to extend       adapted by the industry and         have very good balance sheets.
                                              significant support to Australian
  during the crisis.                                                                the major banks to promote                                     – Graeme Samuel AC
                                              businesses and households.
• Financial stability must take                                                     workforce mobility across
                                            • However, they cannot be               the banking industry.
  priority. Competition will return           expected to save the entire
  in time. We can’t have an                   economy. Banks have to              • Quite optimistic about              No one, if they are honest, knows where
  inadequate or inappropriate                 make sure that they allocate          a V-shaped recovery.                this crisis is going to end up. This has brought
  introduction of open banking.                                                                                         forward what would have otherwise occurred
                                              their finite resources in the
                                                                                                                        over five or six years.
  I suspect it won’t happen in July.          right direction.
                                                                                                                                                           – Nathan Rees

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

DEBT AND EQUITY MARKET MAYHEM

SHARAD                                       KATE                                  CHRISTOPHER
JAIN                                         HOWITT                                JOYE
DIRECTOR, FINANCIAL                          PORTFOLIO MANAGER​,                   CIO, COOLABAH CAPITAL
INSTITUTIONS RATINGS,​​                      FIDELITY INTERNATIONAL                                                        See the panel live here
S&P GLOBAL RATINGS
Key messages

• S&P is forecasting that                   • We need to focus on protecting       • In the credit investment
                                                                                                                            We forecast a strong rebound in calendar
  we’re in a global recession –               the productive capacity of             market, the mid-market                 year 2021. But it is a changing situation...
  but it looks very different                 Australia. Australia’s good            may be vulnerable given the            we consider the banking system is
  to previous downturns.                      macroeconomic run has                  government support for ‘too            sufficiently resilient to withstand the crisis.
                                              created companies with                 big to fail’ institutions and SMEs.    There is a significant buffer in earnings.
• Australia is expected to
                                              business models that don’t                                                                                        – Sharad Jain
  see a strong rebound in                                                          • It’s also likely that smaller
                                              have an automatic right to
  2021 although this forecast                                                        non-banks are going to
                                              continue to exist.
  is subject to adjustment.                                                          struggle and the big banks
                                                                                                                            The banks are the cookie jar of the nation
                                            • These may not emerge                   are going to be able to reassert
• The Australian banking system                                                                                             and we’re bloody lucky we have them.
                                              from the crisis. A number              themselves in this environment.
  is strong enough to absorb                                                                                                When it comes to the new players... in an
                                              of technology players that
  this temporary downturn.                                                         • There is unanimity and                 upmarket we call it ‘fintech’ and in a down
                                              don’t have sustainable
                                                                                     cohesiveness among banks               market we call it shadow finance.
• Given the significant buffer in             profits, may also struggle
                                                                                     and policymakers in dealing                                               – Kate Howitt
  their earnings, banks could                 in this environment.
                                                                                     with the crisis, despite
  withstand a sixfold increase
                                            • The banking royal commission           historical tensions.
  in loan defaults without
                                              will be seen in hindsight as                                                  This is an opportunity for the Australian
  needing additional capital.
                                              a catalyst for change, forcing                                                banking system to swing 180 degrees
                                              banks to adopt a community-                                                   in community perceptions.
                                              first mindset in time for this                                                The first problem is markets weren’t
                                              crisis. We will look back and say:                                            prepared to price a global pandemic.
                                              ‘Well, thank God they did that’.                                              It was clear liquidity would evaporate
                                                                                                                            unless central banks intervened.
                                                                                                                                                          – Christopher Joye

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

WATCH IN FULL HERE

Richard Deutsch & Matt Comyn                      Don Russell                       Dr Pradeep Philip            Shayne Elliott

Rod Sims                                          Ross McEwan                       Francesco De Ferrari         Jane Hume

Anna Bligh AC, Deanne Stewart &                   Graeme Samuel AC, Professor Ian   Sharad Jain, Kate Howitt &
Eric Wilson                                       Harper & Nathan Rees              Christopher Joye

© 2020 Deloitte Touche Tohmatsu
Financing Australia through the Crisis | AFR Summit Highlights

CONTACTS

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 CALIPO                                             BROWN                      MILESI                     REHDER
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 MOTT                                               HOWARD                     PELLOW                     LIPMAN
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