Advancing Financial Inclusion for Smallholder Households in Mozambique - FSDMoc
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ADVANCING FINANCIAL INCLUSION FOR SMALLHOLDER HOUSEHOLDS IN MOZAMBIQUE Advancing Financial Inclusion for Smallholder Households in Mozambique
ADVANCING FINANCIAL INCLUSION FOR SMALLHOLDER HOUSEHOLDS IN MOZAMBIQUE TABLE OF CONTENTS 3 Tables 4 Figures 5 Boxes 6 Acronyms and initializations 9 Foreword 10 Executive summary 14 Introduction 15 Role of the smallholder in the mozambican economy 16 Key changes from 2012 to 2016 18 Enabling and inhibiting factors 18 Macro level 18 Enabling factors 18 Inhibiting factors 19 Meso and micro level 19 Enabling factors 20 Inhibiting factors 21 Client level 21 Enabling factors 21 Inhibiting factors 22 Smallholder profile and need for financial services 22 Profile of smallholder population 31 Smallholders’ need for financial services 36 Smallholders’ access to financial services 36 Smallholders levels of access 39 Smallholders product uptake 43 Summary 44 Key players in advancing financial inclusion for smallholder farmers 44 Overview of financial sector 46 Fao input subsidy scheme 47 Market linkage institutions: out-grower companies 49 Community-based institutions: accumulating savings and credit associations 52 Community-based institutions: rural finance associations 52 Community-based institutions: individual agents 53 Mobile money operators 56 Commercial banks 62 Agent banking 63 Microbanks 64 Credit cooperatives 65 Microcredit operators 67 Insurance 70 Regulatory framework 72 Government and development partner activities 72 Government funds 73 Agrifinance-focused programs 76 Agricultural development programs 79 Conclusions and recommendations 79 Conclusions 80 Recommendations 82 Annex 1. Country socioeconomic profile in 2016 82 Population 83 Economic overview 85 Infrastructure 87 Annex 2. Macro-level analysis for smallholder financial inclusion 87 Strategies and plans 90 Coordinating bodies 90 Key service providers to the banking sector 91 Annex 3. Summary of fsp loan characteristics 92 Annex 4. References FSDMoç | 03
INVESTING IN FINANCIAL INCLUSION TABLES FIGURES 22 Table 1. Distribution of Agricultural farms, by 23 Figure 1. Size of agricultural holdings in Mozambique province 23 Figure 2. Food and staple crops 24 Table 2. Which of the following income sources is…? Figure 3. Cash crops 27 23 Table 3. Document possession by smallholders Figure 4. Poverty status of the household ($1.25/day) 35 Table 4. Methods of coping with hardship by 24 Figure 5. Poverty status of the household ($2.50/day) smallholders 24 Figure 6. Sources of income 35 Table 5. Methods of dealing with anticipated events by smallholders 25 Figure 7. Household income from agricultural and 51 nonagricultural production (June 2014–July 2015): Table 6. ASCA’s national portfolio 26 Smallholder Diaries families in Mozambique (2014) 54 Table 7. Mobile operators portfolio Figure 8. The vicious cycle of hunger season in 26 (February 2016) Mozambique 54 Table 8. Cost, limits of transactions, and eligibility 28 Figure 9. Smallholder’s education level 58 criteria 28 Figure 10. Smallholder’s age Table 9. Commercial bank agricultural loan 59 characteristics Figure 11. Mozambique smallholder household segments 28 Figure 12. Top 10 reasons for saving 61 Table 10. Credit lines and guarantee funds for 31 agriculture Figure 13. Barriers for using savings 63 Table 11. Commercial banks portfolio 32 Figure 14. Reasons for using loans (December 2015) 64 Table 12. Microbank loan features 33 Figure 15. Barriers for using credit Figure 16. Reasons for being part of a xitique and general 65 Table 13. Microbank portfolio 33 (December 2015) xitique group 65 Table 14. Credit cooperatives features 34 Figure 17. Access strand, by main source of income Table 15. Credit cooperatives portfolio 36 Figure 18. Rural access strand, by main source of income 66 (December 2015) Figure 19. Urban access strand, by main source of income Table 16. Microcredit operator’s distribution, per 37 66 Figure 20. Distance to reach the nearest selected financial province 37 service access points 67 Table 17. Portfolio statistics of selected microcredit operators 37 Figure 21. Mr. Chipindu’s journey to a bank ATM 68 (February 2016) Figure 22. Bank products used and top 10 reasons for Table 18. Insurance companies’ locations 38 having or not having a bank account, 68 Table 19. Microinsurance coverage 39 (rural, urban) 75 Table 20. Microinsurance products Figure 23. Smallholder savings strand Table 21. Ongoing finance-focused programs 39 Figure 24. Smallholder credit strand 76 (in millions US$) 40 Table 22. Ongoing agriculture focused programs Figure 25. Remittance use and channels 84 (in millions US$) 41 Figure 26. Insurance access strand 84 Table 23. Agriculture portion on GDP 41 Figure 27. Use of informal services (in 10^6 Mt) Figure 28. How xitique and xitique geral were used 91 Table 24. Employment and GDP, by sector 42 Table 25. Summary of FSP loan characteristics Figure 29. Categories of financial institutions and respective 42 supervisory authority 44 Figure 30. Formal financial service providers versus BOXES distribution of smallholders, per province 45 Figure 31. Rural commercial bank branches and adult 22 Box 1. Customer journey population, by province 57 Box 2. ESOKO Figure 32. Urban commercial bank branches and adult 24 57 population, by province Box 3. Mobiles 4 All: New users, new insights, better data 27 box 4. Key examples of digital finance services in 60 Figure 33. Banking credit, per sector, 2013, and 2015 Mozambique Figure 34. Microbank branches, per province 35 Box 5. Agra guarantee fund 63 Box 6. An agricultural commodity warehouse receipt system Figure 35. Mozambique poverty incidence by urban and 35 83 rural areas for Mozambique Box 7. Agriculture and natural resources landscape 84 Figure 36. GNI per capita 2014 (2011 PPP $) 51 management project, 2016–2021 Figure 37. Contribution to GDP per sector 84 04 | FSDMoç
ADVANCING FINANCIAL INCLUSION FOR SMALLHOLDER HOUSEHOLDS IN MOZAMBIQUE ACRONYMS AND INITIALIZATIONS ADEL Sofala Local Economic Development Agency GIZ German Corporation for International Cooperation (Agência de Desenvolvimento Económico Local de GNI Gross National Investment Sofala) IAM Mozambique Cotton Institute (Instituto de Algodão ADEM Manica Province Economic Development Agency de Moçambique) (Agência de Desenvolvimento Económico da Província de Manica) ICC International Capital Corporation Moçambique AEO African Economic Outlook ID Identification Document AMB Mozambican Bank Association (Associação iDE International Development Enterprises Moçambicana de Bancos) IFAD International Fund for Agricultural Development AMOMIF Mozambican Association of Microfinance INE Instituto Nacional de Estatística (National Statistic Operators (Associação Moçambicana de Institute) Operadores de Microfinanças) ISSM Mozambique Insurance Supervision Institute ASCA Accumulative Savings and Credit Associations (Instituto de Supervisão de Seguros de ATM Automatic Teller Machine Moçambique) BCI Banco Comercial de Investimento iTC Community Land Initiative (Iniciativa de Terras Comunitarias) BIM Banco Internacional de Moçambique JFS João Ferreira dos Santos BM Bank of Mozambique (Banco de Moçambique) KYC Know Your Customer BMM Mozambique Commodity Exchange (Bolsa de Mercadorias de Moçambique) LTR Land Tenure Rights BOM Banco Oportunidade de Moçambique M4A Mobiles 4 All BTM Banco Terra de Moçambique MFSDS Mozambique Financial Sector Development Strategy CCCP Caixa Comunitária de Crédito e Poupança MLT Mozambique Leaf Tobacco CCOM Caixa Comunitária de Microfinanças MSMEs Micro, Small, and Medium Enterprises CEPAGRI Center for Agriculture Promotion (Centro de Promoção de Agricultura) MZM Mozambican Metical CGAP Consultative Group to Assist the Poor NGOs Nongovernment Organizations CPPM Caixa de Poupança Postal de Moçambique NUIT Unique Fiscal Identification Number (Número Único de Identificação Tributaria) CRC Central Credit Registry PCG Partial Credit Guarantee scheme DfID Department for International Development PEDSA Strategic Plan for Agricultural Development DFS Digital Finance Services POS Point of Sales DUAT Right of Use and Tenure Land (Direito do Uso e Aproveitamento da Terra) PROIRRI Sustainable Irrigation Development Project ECA Empresa de Comercialização Agrícola PROMER Rural Markets Promotion Programme EMOSE Empresa Moçambicana de Seguros PRONEA National Agricultural Extension Programme ETG Export Trading Group RFA Rural Finance Association FAO Food and Agriculture Organization SDP Social Development Programme FARE Fundo de Apoio Reabilitação Economica SECF Small Emerging Commercial Farmers’ FBAs Farm Business Advisors SIMO Interbank Society of Mozambique (Sociedade Interbancária de Moçambique) FDA Fundo de Desenvolvimento Agrário SMEs Small and Medium Enterprises FDD Fundo de Desenvolvimento Distrital TA Technical Assistance FDR Fundo de Desenvolvimento Rural UNDP United Nations Development Programme FECOP Fundo Empresarial da Cooperação Portuguesa USAID United States Agency for International FINS Financial Inclusion National Strategy Development FNB First National Bank USD United States Dollar FSDMoç Financial Sector Deepening Mozambique WR Warehouse Receipts GDP Gross Domestic Product WRS Warehouse Receipt System FSDMoç | 05
INVESTING IN FINANCIAL INCLUSION FOREWORD Some 75 per cent of the population of Mozambique makes its living primarily from agriculture and the vast majority of these are smallholders. Any serious effort to advance financial on financial inclusion as captured inclusion in Mozambique must put this in the 2016 launch of the Banco de segment of the population centre stage. Moçambique’s Financial Inclusion FSDMoç has partnered with CGAP, the Strategy. Consultative Group to Assist the Poorest, But it goes further to highlight that: to shed light on the opportunities to advance financial inclusion to > Rural farmers could play a central role Mozambique’s rural poor. In 2016, in the development of agriculture but FSDMoç and CGAP, launched the National investments are needed to improve Survey and Segmentation of Smallholder their productions methods Households in Mozambique, a study > Improving small scale farmer access undertaken by CGAP in collaboration to financial could address these with the Instituto Nacional de Estatística constraints (INE), as well as CGAP’s financial diaries of smallholder households in a district of > Small scale farmers require not only Nampula Province credit, but savings and ways to receive The present report brings together key and make payments. findings from those two studies with > Innovative solutions designed around information from other sources, in the small scale farmers needs and particular the 2014 Finscope study into behaviours, that address infrastructural Access to Finance, as well as data from challenges of distance, and leverage INE and the Banco de Moçambique. It also on partnerships between mobile builds on the FinMark Trust’s 2012 report operators, informal services, off-takers on the Status of Agricultural and Rural and formal financial institutions are Finance in Mozambique. required. This report clearly demonstrates the changing financial inclusion landscape of Through partnerships with rural Mozambique illustrated by: organisations such as CGAP, FSDMoç will support the financial sector > The increase in informal savings groups, stakeholders by providing the insights known as ASCAs, which are often the that will assist in developing innovative first important step towards financial approaches to meet demand for “FSDMoç welcomes inclusion; financial services. FSDMoç will partner the contribution that > The spread of digital financial services with financial sector stakeholders CGAP has made to and mobile-enabled information to address market weaknesses and services; opportunities identified, providing making available this > The in-acting of legislation, under the both funding and technical expertise. rich source...” aegis of the Banco de Moçambique’s, FSDMoç welcomes the contribution enabling agent banking, that CGAP has made to making microinsurance, and warehouse available this rich source of information receipts; and and is proud to be associated with the > The emphasis placed by the authorities publication of this report. 06 | FSDMoç
ADVANCING FINANCIAL INCLUSION FOR SMALLHOLDER HOUSEHOLDS IN MOZAMBIQUE EXECUTIVE SUMMARY CGAP recognizes that advancing smallholders’ financial inclusion is possible only through extensive research and evidence-based demand- and supply-side solutions. To understand the financial needs and behaviors of low- are seemingly intractable. Electricity continues to be income smallholder families and build the evidence base problematic and transport is difficult. Key areas of on this important client group, CGAP conducted financial agricultural production, particularly in Zambézia, Manica, diaries with approximately 90 smallholder households and Sofala, are currently dangerous and not secure, and in each of Pakistan, Tanzania, and Mozambique. hence very expensive. Complementing the qualitative work of the diaries, These issues are CGAP also conducted a nationally representative survey addressed in more of smallholder households (“smallholder surveys”) in detail in Annex 1. “The smallholders’ Mozambique. The objective of the smallholder survey is The smallholders’ profile indicates that to elucidate the heterogeneity of the sector, including profile indicates that they account for more households’ agricultural and nonagricultural activities they account for more and cash flows, financial behaviors, and perceptions than 75 percent of the than 75 percent of the of their agricultural and financial lives. The current population, with the population, with the CGAP Advancing Financial Inclusion for Smallholders in highest concentrations highest concentrations Mozambique study adds information on the supply and in Zambézia and in Zambézia...” enabling micro, meso, and macro environment, providing Nampula provinces. an update of the 2012 “Status of Rural and Agricultural Smallholders farm very Finance in Mozambique” report conducted by ICC. small plots, and grow This study combined an integrated analysis of a variety of products, supply, demand, and factors that facilitate or inhibit mainly for consumption, though some grow cash crops the provision of financial services to smallholders. such as sugar, sesame, tobacco, and cotton. In large part, The demand analysis is based on recent data from they live below the poverty line of US$2.50 per day (84 Mozambique 2014 FinScope Consumer Survey, the 2015 percent of rural smallholders). There is very little use of Financial Diaries, the 2015 CGAP National Survey of fertilizer or pesticides, and little animal husbandry, apart Smallholder Households and other relevant demand data. from chickens. Income is not regular throughout the year The supply and the enabling factors analysis is based and smallholders have few means to smooth income on primary data collected through in-depth interviews to match expenditure. This results in “hungry months” with the formal and informal financial institutions, where there may not be enough to eat, or more likely government, development partners, and facilitators. there may not be enough variety to provide a balanced This analysis updates the 2012 paper1; it will highlight the diet, resulting in illness at the very time the family is least changes verified in agricultural and rural finance from 2012 able to afford health services. to 2016 from a service provider and policy perspectives. Smallholder farmers play a crucial role in the Mozambican The country socioeconomic profile and the macro-level economy as a major producer of food, yet their information are presented in the Annexes because the production potential is far from being met. Smallholder main focus of the report is on the smallholder. farmers largely practice rain-fed agriculture and use The enabling and inhibiting factors impinging on traditional varieties of crops, low-intensity fertilizer, and smallholders’ access to finance are presented. At a macro minimal pesticides. Farming is generally done without level, many of the problems relating to infrastructure mechanization and productivity of the land is typically 1 The Status of Agricultural and Rural Financial Services in Mozambique, Finmark Trust, 2012 FSDMoç | 07
INVESTING IN FINANCIAL INCLUSION EXECUTIVE SUMMARY low. Although these families’ main activity is growing services, the priority is saving for agricultural inputs and food, they are the most susceptible to malnutrition. Long for both foreseeable and unforeseeable expenses (e.g., experience has shown that it is possible to increase yields school expenses and medical costs). The services need two or threefold through relatively simple interventions, to be available in an accessible way, such as accumulative but these mechanisms seem to have eluded the country. savings and credit associations (ASCAs), without the Moreover, in Mozambique’s current dire economic complicated requirements of account opening procedures situation, the need imposed by a bank. Digital financial services will be an to produce more to important driver of financial inclusion in the future, but reduce reliance on first steps include financial education; the availability of imported food, is more the digital infrastructure, including mobile phones; and acute than ever, and an effective agent network. For instance, the smallholder “Although these the case for concerted survey found that most (54 percent) do not own a mobile families’ main activity action to provide phone. smallholders with the is growing food, they are Physical distance has been the major impediment for services they have so the most susceptible to long required is more smallholders’ increased access to financial services, and ASCAs are playing a tremendous role in expanding the malnutrition....” compelling than ever. access frontier. Data from the 2014 Finscope Survey detail Despite their central current levels of financial inclusion or, more accurately, role in the economy, exclusion, as 80 percent of smallholders are excluded. they are part of one of The main reason for this exclusion is the physical distance the most marginalized between smallholders and access points for financial sectors, particularly services. Despite the very high level of exclusion from in terms of access to finance. Farmers do not make formal financial services, Finscope and National Survey the necessary investments in their farms to boost their data show that smallholders do save when possible and yields, for two primary reasons: (1) many lack the working that informal mechanisms, such as xitique and ASCAs, capital needed to purchase better seeds and fertilizer, offer a viable mechanism for financial inclusion. and (2) many farmers don’t have the risk appetite to try Out-grower schemes and ASCAs are critical in providing new crop and seed varieties or plant higher-value crops. financial and technical assistance to smallholders. This situation calls for financial solutions to set money aside or borrow for seeds and fertilizer, savings solutions Several important companies in the agribusiness sector that help farmers pay school fees or finance an off-farm work successfully with smallholder farmers, though business, or insurance that enables farmers to take more many face logistical problems when it comes to payment risks, coupled with access to technical agricultural training and actively seek solutions with financial institutions. and information to enable them to make best use of these New technological developments play a crucial role in services. opening up new possibilities. However, informal services, principally ASCAs, are often the first and most important Smallholders generally lack the key elements they need step. Informal services can also serve as a first step to to access formal financial services, namely identification introducing digital services as shown by the digitalization documents and mobile phones. Data from the National of ASCA operations. Survey of smallholder farmers in Mozambique was segmented to identify the drivers of financial inclusion and Commercial banks continue to look for ways to finance identify their levels of attractiveness to financial service agriculture, and several credit lines and guarantee funds providers. The segmentation indicates that although the have been set up. In addition to these mechanisms, percentages of the more dynamic, financially included there are other ways in which banks can contribute to the segments are small, they still represent a significant financial inclusion of smallholders, often in partnership market in absolute terms. The 7 percent classified in the with other organizations that are better positioned to three segments most likely to access formal financial operate in rural areas. However, the risk profile of this services translate into some 1.5 million people, or nearly sector makes it unlikely that financing from banks directly 370,000 households. In terms of their need for financial to smallholders will ever become a reality. The impact of traditional microfinance operators—microbanks, 08 | FSDMoç
ADVANCING FINANCIAL INCLUSION FOR SMALLHOLDER HOUSEHOLDS IN MOZAMBIQUE EXECUTIVE SUMMARY microcredit operators, and credit cooperatives—continues While smallholder farmers are still largely financially to be limited. Microinsurance, in an incipient phase, is excluded, there have been remarkable changes on the likely to develop first in urban areas, but could expand supply side and in the enabling environment since in rural areas, if an affordable and effective agricultural the 2012. On the macro level, Banco de Moçambique product can be marketed via mobile phones. launched its financial inclusion strategy and financial Government and development partner activities actively education initiative. Furthermore, new legislation and promote financial inclusion of smallholders through regulations have been enacted on banking agents, various initiatives and programs. This is a good approach, microinsurance, and warehouse receipts. On the supply given the strategic importance of agriculture and, within side, mobile money operators have made significant the sector, the primordial role of the smallholder. There advances in their outreach and are partnering with banks, are several government and development partner nongovernment organizations, and others to find real programs designed to support this effort. Three relevant solutions that are appropriate for Mozambique. Banks government funds are designed to support agriculture are making significant investments in extending their and finance: services via digital channels, while ASCAs have been the > Fundo de Desenvolvimento Agrário most effective informal financial services for rural areas, continuously including the low-income segments in the > Fundo de Desenvolvimento Distrital financial sector. From an economic sector perspective, > Fundo de Desenvolvimento Rural agriculture is getting more attention from donors, with several large projects aimed at increasing productivity Each of these faces limitations in effectiveness. Some government and development partners’ activities, listed and promoting financial inclusion. In addition, in recent here under agrifinance-focused programs, combine years large agricultural trading companies have been activities both to support production and improve expanding their activities, investing in local communities, access to finance; others are more generally focused on promoting better agricultural practices, and providing a agriculture. The funds allocated to these programs are market for production. Farmers’ associations are playing a approximately US$200 million over five years. bigger role as the counterpart for agricultural companies by facilitating sales, financial education, and training. Notwithstanding, there are many opportunities to advance financial inclusion for smallholder farmers that This report presents a set of recommendations and best have yet to be explored. Many players interact or could practices targeted to the private sector, donors, and interact with smallholder farmers to improve agricultural policy makers that will enable them to overcome the productivity and provide access to finance. Often these current barriers to financial inclusion for smallholder roles can be effectively combined, particularly if this is households. Some of the recommendations focus on done through partnerships such as an off-taker and a bank, the need to increase agricultural income through the an agricultural marketer and a mobile money operator, promulgation of better farming techniques and access and ASCAs and mobile money operators. There are to improved seeds, fertilizer, and pesticides, ways to many examples of well-organized farmers’ associations reduce post-harvest losses, and better market linkages. facilitating the interaction between agribusiness In regard to financial services, ASCAs continue to play companies and smallholders. Warehouse receipts are an important role. Al though banks are not likely to deal another effective way to link smallholder farmers with directly with smallholder farmers, they can effectively financial institutions and the wider market, while reducing post-harvest losses and allowing the smallholder to partner with other organizations as a conduit, be they sell when prices are more favorable. The possibility of farmers’ associations, agribusinesses, or mobile money providing agricultural advice via mobile phones is still operators. This report highlights the need for partnerships largely unexplored. Major advances have been made by and robust financial education. Development partners the mobile money operators in extending their services to have a critical role to play as a catalyst for change and as rural areas, and this will continue with the entry into the facilitators. Given the weakened state of the economy, market of two new players, Movitel’s mobile money and donor community investment in large, well-coordinated Zoona, an operator-neutral money transfer service. programs will be crucial. FSDMoç | 09
INVESTING IN FINANCIAL INCLUSION INTRODUCTION Access to financial services is increasingly recognized for its multiplier effects in an individual’s self-development and in a country’s economic growth and development. Its importance is felt daily in its and best practices that enable players capacity to meet an individual’s to overcome current barriers to financial lifecycle, emergency, opportunity, inclusion for smallholder households, and “Its importance is and money management needs. identify particular questions or constraints Yet, more than half of working- to explore or untangle. With this analysis, felt daily in its capacity age adults do not have access to stakeholders can better align their to meet an individual’s financial services, especially in efforts and identify areas for strategic lifecycle, emergency, rural areas of developing countries. interventions. opportunity, and money Smallholder families represent a management...” large part of the financially excluded To interpret these results, it is important population, leading to numerous to note that the research encountered global efforts to bring access to limits in the availability of some data. finance to this segment. First, because the financial sector in Mozambique is undergoing a restructuring Understanding the financial needs phase, certain banks were unwilling to and behaviors of low-income smallholder openly disclose their orientation toward families enables stakeholders to invest agriculture finance, particularly those in evidence-based interventions to banks that had a significant agriculture improve the economic and financial portfolio at the time of the 2012 report. situation of smallholders. To develop this Second, although banks were open to understanding and to build an evidence meeting with consultants conducting base on smallholders, CGAP conducted the interviews, obtaining data from the financial diaries with approximately 90 banks proved to be a challenge because smallholder households in each of Pakistan, release of certain data required internal Tanzania, and Mozambique. These were authorizations, which were not always complemented by a series of nationally forthcoming. To fill in the data gaps, representative surveys of smallholder the consultants requested aggregate households (“smallholder surveys”) in data from the Bank of Mozambique Mozambique, Uganda, Tanzania, Côte (BM). Finally, banks found it difficult to d’Ivoire, Nigeria, and Bangladesh. The identify the total number of individual objective of the smallholder surveys is to clients engaged in agriculture, because a elucidate the heterogeneity of the sector, majority of bank clients are legal entities including households’ agricultural and and some banks provide credit to groups nonagricultural activities and cash flows, or associations, thereby registering only financial behaviors, and perceptions of two or three members of the group. their agricultural and financial lives. This situation inhibits monitoring of the impacts of agriculture and smallholder Building on these demand-side studies, finance. this holistic analysis explores the supply side of the market, the enabling environment, and key stakeholders. It also provides a set of recommendations 010 | FSDMoç
ADVANCING FINANCIAL INCLUSION FOR SMALLHOLDER HOUSEHOLDS IN MOZAMBIQUE ROLE OF THE SMALLHOLDER IN THE MOZAMBICAN ECONOMY Agriculture is one of the largest sectors of the Mozambican economy. It contributes 25 percent of the Gross National Product and 20 percent of export revenues; 80 percent of the population is involved This calls for financial solutions that set in agricultural activities. Agricultural aside money or borrow for seeds and production is largely organized in small, fertilizer, savings solutions that help hand-cultivated units of land. Ninety-nine farmers pay school fees or finance an off- percent of production comes from 3.8 farm business, or insurance that enables million subsistence farms; these farms are farmers to take more risks, coupled with 1.43 hectares on average. access to technical agricultural training and information to enable them to make Smallholder farmers play a crucial role in best use of these services. the Mozambican economy. Smallholder Traditionally, banks have agriculture is a major producer of food, had little interest in serving and yet it is one of the most marginalized populations of farmers that sectors, particularly in terms of access live far from bank branches to finance. Smallholder farmers largely and require small transaction “Microfinance practice rain-fed agriculture and use organizations of various sizes, which yield limited traditional varieties of crops, low-intensity fertilizer, and minimal pesticides. Farming revenue. Microfinance types have had some local organizations of various is generally done without mechanization, success but they do not types have had some local and the productivity of the land is typically success but they do not seem seem to have a business low. Although their main activity is growing to have a business model that model...” food, smallholders are highly susceptible enables them to grow and to malnutrition. Long experience has increase their impact. They shown that it is possible to increase are also hampered by limited yields two- or threefold with relatively management capacity and simple interventions, but the mechanisms insufficient capital to invest in for doing this seem to have eluded the technology and in their loan fund. country. Government credit schemes have also Moreover, in Mozambique’s current dire failed to consistently and sustainably economic situation, the need to produce serve smallholders. The studies on more locally so as to reduce reliance on imported food is more acute than it has which this report is largely based—CGAP ever been, and the case for concerted Smallholder Financial Diaries, CGAP’s action to provide smallholders with National Survey and Segmentation of services they have required for so long is Smallholder Households in Mozambique, more compelling than ever. and Finscope’s Financial Inclusion Study— do not identify any significant access to Farmers do not make the necessary the financial services supposedly available investments in their farms to boost their to this segment. However, there are yields for two primary reasons. First, important changes in the financial services many lack the working capital needed landscape, which, together with effective to purchase better seeds and fertilizer. interventions to improve smallholder Second, many farmers don’t have the risk productivity, can finally begin to bring appetite to try new crop and seed varieties significant changes to smallholders’ or plant higher-value crops. financial inclusion. FSDMoç | 011
INVESTING IN FINANCIAL INCLUSION KEY CHANGES FROM 2012 TO 2016 Since the 2012 publication of the Agricultural and Rural Finance Report, there have been many changes in the smallholder finance sector in Mozambique. Many of these changes represent positive steps toward im- that permit remote client registration and loan origination. proving productivity and financial inclusion. > Several banks have developed digital financial services, which are critical components to expanding financial ser- MACRO vices to vulnerable segments and remote areas globally. > Worsening economic and security situations have negative > The banking sector, whose eventual benefits to smallhold- effects on smallholder operations through increased input ers are as yet unclear, has been restructured. prices. Moreover, this situation may deter stakeholders from helping smallholders, particularly those in the center > Some banks and the mobile money operators have devel- of the country where the security issue is felt the most. oped partnerships to extend services to the nonbanked. > Banco de Moçambique (BM) launched its Financial Inclu- > There has been a relative decline of microfinance in the sion Strategy, which includes the strategy for financial ed- banking sector, with the purchase of TCHUMA and ProCre- ucation and indicates a high-level commitment to financial dit, and the failure of rural microfinance institutions (MFIs) inclusion, with emphasis on smallholders. to grow and make significant impacts. > BM introduced a regulation on banking agents and some > The growth of accumulative savings and credit associa- of the major banks rolled out banking agent networks, thus tions (ASCAs), has enabled smallholders to access savings allowing banks to expand to rural areas at lower costs. and credit products in more convenient ways. > BM introduced the regulation of Warehouse Receipts, Bol- AGRICULTURE sa de Mercadorias launched pilot projects, and the USAID > Out-grower and agricultural trading companies have Trade Hub, including certification of some 15 warehouses grown. and development of a software platform to manage the business, was created. > Significant projects to promote agriculture and incorporate access to financial services have been funded by the World > Microinsurance legislation to provide special, more acces- Bank, USAID, DfID, and others. sible requirements for companies to enter into this market and provide smallholders with solutions that respond to > FAO has launched its e-voucher scheme for providing sub- their risks was discussed. sidized inputs to smallholders and emerging farmers. > The Bolsa de Mercadorias/Warehouse Receipts Scheme MESO AND MICRO is being developed; when completed, it will aim to allow FINANCIAL SERVICES farmers to use their produce as collateral to access credit > The national payments system switch, SIMO, launched. at formal financial institutions. SIMO allows for a more interoperable payment system thereby reducing the costs of transactions, particularly in CLIENTS rural areas where banks are not abundant. > Increased extension services have been provided via do- > Mobile money services grew significantly, with substantial nor-funded projects and out-growers. These services investment by Vodacom and to a lesser extent by MCel in equip smallholders with the best practices in agriculture expanding their coverage and promoting the use of their activity. mobile money services. The imminent entry into the mar- > Market links have increased through out-grower compa- ket of Movitel, the mobile network operator (MNO) with nies and farmers’ associations. the widest network coverage in rural areas, will enhance > The growth of effective farmers’ associations is enabling the potential for mobile money services, particularly if in- interventions to be more collective and risk sharing. teroperability becomes a reality. > Financial literacy has increased. This will enable smallhold- > The launch of Zoona, a mobile money payments service ers to use financial services responsibly and in ways that not linked to any mobile network, is pending. improve their economic and financial situation and not in- > Several new lines of credit and guarantee schemes aimed crease their vulnerability. at agriculture, thus reducing the risks facing financial insti- > Mobile phone ownership and awareness of mobile money tutions in the agriculture sector, were introduced. has increased. This allows smallholders to opt for a more > Several banks have developed tablet or smart phone apps convenient way of accessing and using financial services. 012 | FSDMoç
ADVANCING FINANCIAL INCLUSION FOR SMALLHOLDER HOUSEHOLDS IN MOZAMBIQUE ENABLING AND INHIBITING FACTORS Agriculture is one of the largest sectors of the Mozambican economy. It contributes 25 percent of the Gross National Product and 20 percent of export revenues; MACRO LEVEL small solar systems, green mini-grids, and more efficient cooking stoves. M-Kopa, a pay-as-you-go household solar ENABLING FACTORS system that uses mobile money to allow frequent small payments to facilitate acquisition of the systems, is very Positive support from BM for financial inclusion. This is interested in these efforts. evidenced not only by the Mozambique Financial Sector Development Strategy (MFSDS) 2011–2020 and the Fi- INHIBITING FACTORS nancial Inclusion National Strategy (FINS) 2016–2022, but Failure to implement national strategies to strengthen by the concrete actions taken by BM in implementing use- agriculture. Although the government has defined many ful regulations on banking agents and warehouse receipts. strategies to improve smallholders’ productivity and finan- Other regulations, such as one on opening new branches, cial inclusion, these do not have action plans that guaran- may have inadvertently discouraged branch opening, and tee the implementation of coordinated actions to achieve instead promoted the development of branchless banking the goals of the respective strategies. technologies. Political commitment for rural development. Plano Quin- Political instability and lack of security. The current quenal do Governo 2015–2019 includes specific chapters low-level civil war is impacting some of the country’s most on agriculture and on the need to integrate smallholders productive areas in Zambézia and Manica provinces. It is into VCs. However, the capacity to implement these strate- making road transport dangerous and expensive and will gies is weak and the plan’s main objective—to “consolidate inhibit the marketing of agricultural production. national unity, peace and sovereignty”—is proving elusive. High interest rates. At the end of October 2016, BM raised Weak currency makes imports more expensive and ex- the reference rate for credit to 23.25 percent. At this level, ports more attractive. The dramatic fall in the value of the even the small amount of credit that goes to agricultural metical has once again brought to the fore the need for becomes unviable. It is unclear when rates may start to fall, Mozambique to produce more food and reduce the quan- or even whether they have reached their peak. tities it imports. It also makes Mozambique’s exports more Pending banking crisis. The economic crisis has already attractive. This should encourage a focus on increasing the led to one bank, Moza, being taken under BM control and productivity of the sector. another, Nosso Ban- Willingness of donors to continue implementing large- co, having its license scale projects. Although the 2012 report on the Status of withdrawn. The Minis- Agricultural and Rural Finance noted that dependence on try of Economics and donor programs is unsustainable, recent experience is that Finance is forecasting the large-scale programs being implemented with support further problems in “Given the size of the from the World Bank, USAID, DfID, and others are crucial the banking sector. country and the limited for bringing about real change in the agricultural sector. Inadequate infra- existing road network, it will Increased use of renewable energy. Given the inability of structure leading to be many years before this the national electricity company, EDM, to supply reliable high operating costs. will change....” power to the nation, we are seeing more initiatives to pro- The 2012 report iden- mote renewable energy, such as the line of credit for busi- tified deficiencies in nesses involved in renewables, administered by BM and fi- the road and power nanced by KfW, and a new DfID multimillion pound project networks as major in- to be launched in 2017, to promote companies involved in hibiting factors. Given FSDMoç | 013
INVESTING IN FINANCIAL INCLUSION ENABLING AND INHIBITING FACTORS the size of the country and the limited existing road net- a further boost. However, the scope for delivering financial work, it will be many years before this will change. As for services through these channels should not be exaggerat- electricity, there have been moves to increase the use of ed as there are several conditions that must be in place to renewables, including construction of mini-grids. German be able to take maximum advantage. Corporation for International Cooperation (GIZ) has been Development of partnerships between banks and mobile promoting suitable technologies under its EnDev program, money operators—although it is possible to see banks and and DfID is preparing a large program, BRILHO, to promote mobile money operators are rivals in the provision of finan- the use of renewable energy. cial services, there are Inappropriate reporting demands. Microbanks are sub- also opportunities for ject to the same reporting requirements that apply to ful- fruitful collaboration, ly fledged commercial banks. Mobile money operators, and mobile money “nongovernment classified as financial institutions, also have inappropriate operators have always organizations (NGOs) reporting requirements. Rather than a “one-size-fits-all” ap- made clear their will- have promoted farmers’ proach, reporting requirements should be tailored to the ingness to participate associations, with mixed needs for prudential supervision of each type of institution. in joint ventures and success. The more successful Restrictive regulations on location of data processing. BM integrate their infor- ones are now playing a very regulations require that financial service providers maintain mation systems. Con- important role in the their data processing within country. This regulation inhib- trary to some of the interaction between the its the use of cloud-based systems which could be of great rhetoric about mobile smallholder...” benefit for small MFIs that do not have the financial capac- money making cash ity to maintain a costly local IT infrastructure. redundant, mobile money needs banks MESO AND MICRO LEVEL to be able to function well. ENABLING FACTORS Banks embracing and actively developing digital services Stronger farmers’ associations — for many years, nongov- — as detailed in the report, banks are actively investing in ernment organizations (NGOs) have promoted farmers’ as- new technology to roll out digital services. While many, sociations, with mixed success. The more successful ones such as mobile apps for smart phones, will initially target are now playing a very important role in the interaction wealthier, urban clients, this lays the groundwork for the between the smallholder and other players, in the areas of extension to poorer clients bulking product for marketing, accessing credit, facilitating financial education and improving agricultural techniques. Growing outreach of Many still need support to be able to execute all these roles. mobile phone/money operators —the growth New opportunities offered through mobile technology of outreach of mobile — there are examples in other sub-Saharan countries of phone/mobile money the use of mobile phones to provide extension services to “the growth of outreach has been one of the smallholder farmers, such as mFarmer in Kenya and Far- of mobile phone/mobile key characteristics of merline in Ghana. Some projects are now being piloted in money has been one of the recent years. As noted Mozambique. key characteristics of in the report, the immi- Warehouse Receipts — warehouse receipts as promoted recent years...” nent entry into the mo- by the Bolsa de Mercadorias de Moçambique and USAID’s bile money market of Trade Hub offer secure facilities to store agricultural prod- two new players, Movi- ucts in appropriate conditions, access to finance, and in- tel and Zoona, will give creased linkages to the market. It is also a relatively risk-free 014 | FSDMoç
ADVANCING FINANCIAL INCLUSION FOR SMALLHOLDER HOUSEHOLDS IN MOZAMBIQUE ENABLING AND INHIBITING FACTORS way of involving the banks in financing agriculture CLIENT LEVEL INHIBITING FACTORS ENABLING FACTORS Limited outreach of banking institutions — although the Gradual spread of better farming practices. Although the number of bank branches, automated teller machines process is relatively slow, and the government extension (ATMs) and point-of-sale (POS) devices has risen signifi- service is not entirely effective, agricultural practices are cantly in the past few years, this has scarcely scratched the gradually improving because of interventions by NGOs and surface in terms of increasing access to financial services. out-grower companies. Given the very high cost of operating in rural areas, it is to Better seed supplies are be expected that the banks’ outreach will be determined also increasing. FAO’s by their ability to use alternative strategies. Even banking e-voucher scheme will agents are likely to operate relatively close to a branch be- help to improve ac- cess to better-quality “agricultural practices cause of the need for support and supervision. inputs, strengthen the Banks’ limited commitment to financing agriculture — De- are gradually improving input dealer network, spite the existence of numerous lines of credit and guaran- and provide technical because of interventions tee funds to encourage banks, and to a lesser extent, other advice. The use of mo- by NGOs and out-grower financial service providers to lend to agriculture, take-up bile-based technolo- companies. ...” seems quite limited. The experience of Standard Bank and gies, such as those of- the AGRA fund is probably being replicated in other banks. fered by ESOKO, could The recent rise in interest rates and the effect of increasing also play an important bad debts in other sectors, such as commercial and con- role. struction, will make their use more problematic. For small- Continued growth of holder financing, banks are so risk-averse that these will not ASCAs. Although good data are hard to come by, what ex- be sufficient to provoke a change in attitude. ists indicates a continued growth in the number of ASCAs. Failure of MFIs to grow to a scale sufficient to make a sig- This is undoubtedly the most effective first step on the path nificant impact—although the creation of new kinds of mi- to financial inclusion. crocredit institutions was made with high hopes of increas- INHIBITING FACTORS ing services to the rural areas, growth has been slow and Low income levels. Poverty and low income levels continue limited. to be a significant barrier to financial inclusion. Lack of interoperability between mobile money operators Low educational levels. Low levels of literacy hinder partic- and between mobile money and other payment systems ipation in informal savings schemes and make mobile tech- — the launch of Movitel’s mobile money product can have a nology difficult to access. significant impact on access to digital finance services (DFS) Small plot sizes. The very small plot sizes make it difficult to because of their extensive network coverage in rural areas. produce enough for family consumption and with leftovers MPesa and, to a lesser extent, other established players to sell or trade. One solution is higher productivity, through have experience in promoting agent networks and educat- the correct use of fertilizers and pesticide, another is to re- ing clients. Interoperability between the three companies duce post-harvest losses. Land is not scarce and families would make the introduction of DFS for smallholder farm- could farm larger areas if they were able to pay for manual ers much simpler. The Central Bank has stated this as an labor. aim, but there is no plan yet. Some banks can integrate with Limited attraction of agriculture as an occupation. Mo- mobile money through developments to their core banking zambique needs its smallholders to stay on the land, and systems and through payments switches, but there is still agriculture is, therefore, the occupation of choice. As such, work to be done to achieve interoperability. agriculture needs to be a more profitable business, through improved productivity and access to financial services FSDMoç | 015
INVESTING IN FINANCIAL INCLUSION SMALLHOLDER PROFILE AND NEED FOR FINANCIAL SERVICES Smallholder families represent between 75 percent and 80 percent of the population in Mozambique—about 21 million out of an estimated 26 million people5. PROFILE OF SMALLHOLDER POPULATION4 TABLE 1 SHOWS THE DISTRIBUTION OF AGRICULTURAL FARMS PROVINCE SMALLA MEDIUMB LARGEC TOTAL Niassa 168,926 341 5 169,272 Cabo Delgado 414,029 4,436 21 418,486 Nampula 739,457 3,222 34 742,713 Zambézia 688,439 1,452 23 689,914 Tete 358,210 8,520 40 366,770 Manica 194,036 3,829 52 197,917 Sofala 228,983 3,113 77 232,173 Inhambane 199,354 13,603 36 212,993 Gaza 194,669 10,068 167 204,904 Maputo 775,971 3,288 273 779,532 Total 3,962,073 51,872 728 4,014,673 a. Small farms—fewer than 10 ha of planted area without irrigation; fewer than 5 ha of irrigated planted area; fewer than 10 cattle, 50 goats/sheep/swine, and/ or 5,000 poultry. b. Medium farms—between 10 and 50 ha of planted area without irrigation; 5–10 ha of irrigated planted area; 10–100 cattle, 50–500 goats/sheep/swine, and/ or 5,000–20,000 poultry c. Large farms—more than 50 ha of planted area without irrigation; more than 10 ha of irrigated planted area; more than 100 cattle, 500 goats/sheep/swine, and or more than 20,000 poultry Source: Anuário de Estatísticas Agrárias 2015, Ministério da Agricultura e Segurança Alimentar A majority of small agriculture farms are in the central (37 Research from the Instituto Nacional de Estatística (INE) percent of smallholders) and northern (33 percent) regions. points to very small average farm sizes, with the average farm size ranging between 1 and 2 hectares. More than The most populated provinces, Zambézia and Nampula, are 80 percent all agricultural holdings manage fewer than 2 where most smallholders are located (around 36 percent). hectares.6 FIGURE 1: SIZE OF AGRICULTURAL HOLDINGS IN MOZAMBIQUE Source: Anuário de Estatísticas Agrárias 2015, Ministério da Agricultura e Segurança Alimentar 4 Unless otherwise noted, most data presented in this section are from the CGAP study National Smallholders Survey. 5 INE population projections for 2016. 6 Anuário de Estatísticas Agrárias 2015, Ministério da Agricultura e Segurança Alimentar. 016 | FSDMoç
ADVANCING FINANCIAL INCLUSION FOR SMALLHOLDER HOUSEHOLDS IN MOZAMBIQUE Smallholders mostly farm on plots that belong to the household under customary law (44 percent). Smallholders mostly farm on plots that belong to the With these very small plots, most smallholders produce household under customary law (44 percent). This means primarily for consumption, with little available for sale or for that they do not have a title that states that the land trading. The Smallholder Survey indicates that most of the belongs to them. About 24 percent of the households crops grown are food crops (especially maize and cassava). own their own land with a lease or a certificate. Around 14 Very few produce cash crops (12 percent produce sugar percent share communal land, and 2 percent use land that cane and 11 percent sesame). belongs to the government.7 FIGURE 2: FOOD AND STAPLE CROPS FIGURE 3: CASH CROPS Source: National Smallholders Survey, CGAP, 2016 Some of these traditionally considered food crops are now Not surprisingly, given these factors, smallholders are finding bigger markets. Cassava is being grown for sale to poor, particularly those in rural areas. Fifty-five percent of Cervejas de Moçambique to make beer, and Mozambique the smallholders are below the poverty line of US$1.258 a is a source of cowpeas for the Indian government. Other day; 85 percent are below the US$2.50 poverty line. crops like soya are becoming increasingly important. 7 National Survey and Segmentation of Smallholder Households in Mozambique, CGAP, 2016. 8 From Progress out of Poverty Index 2013, Grameen Foundation, http://www.progressoutofpoverty.org/. FSDMoç | 017
INVESTING IN FINANCIAL INCLUSION SMALLHOLDER PROFILE AND NEED FOR FINANCIAL SERVICES FIGURE 4: POVERTY STATUS OF THE HOUSEHOLD ($1.25/DAY) FIGURE 4: PPOVERTY STATUS OF THE HOUSEHOLD ($2.50/DAY) The Smallholder Survey found that income sources are sale (25 percent vs. 15 percent of those age 15–29). relatively stable across demographics. There are small Smallholder farmers who consistently contribute to the differences by age for farming-related activities and getting income of their households said that growing and selling money from family. Those under 30 are slightly more likely crops are the most important, most reliable, and most to generate income by getting money from friends and enjoyable farming activities (Table 2). By comparing family (38 percent vs. 30 percent of those age 30 and older). these three concepts, data show that a large portion of Those age 30 and older are more likely to earn income from smallholder farmers equate the most important income growing and selling crops (61 percent vs. 53 percent of source with the one they like getting the most and with the those age 15–29) or rearing livestock, fish, poultry, bees for one that is the most reliable. TABLE 2: WHICH OF THE FOLLOWING INCOME SOURCES IS…? INCOME SOURCES MOST IMPORTANT (%) LIKE GETTING THE MOST (%) MOST RELIABLE (%) Growing something and selling it, such as crops, fruits, or vegetables 40 40 41 Earning wages from occasional jobs 14 14 14 Getting money from family or friends 8 7 7 Earning wages or salary from a regular job 7 6 6 Rearing livestock, poultry, fish, or bees, and selling it or its byproducts 5 5 4 Running own business in retail or manufac- turing (selling or making goods) 4 4 4 Running own business by providing services 4 4 4 Getting a grant, pension, or subsidy of some sort 3 3 3 Other 2 2 2 Don’t know 13 14 14 Source: National Smallholders Survey, CGAP, 2016 018 | FSDMoç
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