Addressing Barriers to the Integration of Brunei Darussalam's Business Services Sectors into Global Value Chains - December 2019
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Addressing Barriers to the Integration of Brunei Darussalam’s Business Services Sectors into Global Value Chains December 2019
Addressing Barriers to the Integration of Brunei Darussalam’s Business Services Sectors into Global Value Chains December 2019
Addressing Barriers to the Integration of Brunei Darussalam’s Business Services Sectors into Global Value Chains © Commonwealth Secretariat 2020 All rights reserved. This publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or otherwise provided it is used only for educational purposes and is not for resale, and provided full acknowledgement is given to the Commonwealth Secretariat as the original publisher. Views and opinions expressed in this publication are the responsibility of the author(s) and should in no way be attributed to the institutions to which they are affiliated or to the Commonwealth Secretariat. Wherever possible, the Commonwealth Secretariat uses paper sourced from responsible forests or from sources that minimise a destructive impact on the environment. Printed and published by the Commonwealth Secretariat.
Acknowledgements \ iii Acknowledgements This report was commissioned through technical assistance provided by the Commonwealth Secretariat at the behest of the Government of Brunei Darussalam, under a project to diversify the economy and improve export competitiveness. The Asian Trade Centre, Singapore led by Dr Deborah Elms, Executive Director and her team, conducted the research analysis and wrote the report. Olayinka Bandele, Interim Head of Trade Competitiveness Section at the Commonwealth Secretariat, edited the final report. Sincere thanks is extended to all individuals, agencies and private sector firms who provided information and insights leading to the preparation of this Services Report for Brunei Darussalam. The views expressed in this publication are those of the authors and do not necessarily reflect the official position or policy of the Commonwealth Secretariat or any other agency or government identified.
Contents \ v Contents Acknowledgements iii Acronyms and Abbreviations vii Executive summary ix 1. Introduction 1 2. Global Value Chains 3 2.1 What are global value chains? 3 2.2 Changing patterns of global value chains 3 2.3 Key drivers of global value chains 4 3. Services Activities in Global Value Chains 6 3.1 What are services? 6 3.2 Services in global value chains 6 3.3 Managing services in trade agreements 7 3.4 Services activities in the Asia Pacific region 8 4. Brunei’s Economy and Diversification 9 4.1 Overview of Brunei’s economy 9 4.2 Strategic goals and planned outcomes 11 5. Logistics 14 5.1 What are logistics services? 14 5.2 Logistic services and global value chains 15 5.3 Market overview of Brunei’s logistics services sector 15 5.4 Logistics: promise and opportunity 17 5.5 Assessment of Brunei’s logistics services sector 18 6. Financial Services 21 6.1 What are financial services? 21 6.2 Financial services and global value chains 22 6.3 Market overview of Brunei’s financial services sector 23 6.4 Government initiatives in Brunei 24 6.5 Financial services: promise and opportunity 25 6.6 Assessment of Brunei’s financial services sector 26
vi \ Addressing Barriers to the Integration of Brunei Darussalam’s Business Services Sectors into Global Value Chains 7. A Framework for Reforming Brunei’s Services Sectors 30 7.1. Ratify the Comprehensive and Progressive Trans-Pacific Partnership 30 7.2. Implement ASEAN commitments 31 7.3. Drive investment to increase trade and financial flows 32 7.4. Closing the circle 34 References 35
Acronyms and Abbreviations \ vii Acronyms and Abbreviations 2PL 2nd Party Logistics 3PL 3rd Party Logistics 4PL 4th Party Logistics ACTS ASEAN Customs Transit System ADB Asian Development Bank AEC ASEAN Economic Community AEC Center ASEAN Economic Community Strategy Center AFAFGIT ASEAN Framework Agreement on the Facilitation of Goods in Transit AFAFIST ASEAN Framework Agreement on the Facilitation of Inter-State Transport AFAMT ASEAN Framework Agreement on Multimodal Transport AMBD Autoriti Monetari Brunei Darussalam (Brunei Monetary Authority) APEC Asia-Pacific Economic Cooperation ASEAN Association of Southeast Asian Nations BEDB Brunei Economic Development Board BIBD Bank Islam Brunei Darussalam Berhad CBTP ASEAN Framework Agreement on Facilitation of Cross- Border Transport Passengers by Road Vehicles CIBFM Centre for Islamic Banking, Finance and Management CIS ASEAN Framework for Cross-Border Offerings of Collective Investment Schemes CPTPP Comprehensive and Progressive Trans- Pacific Partnership CSCMP Council of Supply Chain Management Professionals DARe Darussalam Enterprise EDB Economic Development Board of Singapore ERIA Economic Research Institute for ASEAN and East Asia FAPAA Federation of Asia Pacific Air Cargo Associations FDI Foreign Direct Investment
viii \ Addressing Barriers to the Integration of Brunei Darussalam’s Business Services Sectors into Global Value Chains FTA Free Trade Agreement FTZ Free Trade Zone GATS General Agreement on Trade in Services GDP Gross Domestic Product GPS Global Positioning System GVC Global Value Chain IFSB Islamic Financial Services Board IL Inbound Logistics IIMM Islamic Inter-Bank Money Market IoT Internet of Things IPO Initial Public Offering IT Information Technology JICA Japan International Cooperation Agency LSP Logistics Service Provider M&A Mergers and Acquisitions MCT Muara Container Terminal MFS Micro Financing Scheme MNC Multinational Corporation MPC Muara Port Company Sdn. Bhd. MSMEs Micro, Small and Medium-Sized Enterprises NSW National Single Window OEC Observatory of Economic Complexity OECD Organisation for Economic Co-operation and Development OL Outbound Logistics PC Personal Computer RBA Royal Brunei Airlines RCEP Regional Comprehensive Economic Partnership RKN Rancangan Kemajuan Negara (National Development Plan) TEU 20-Foot Equivalent Unit UK United Kingdom USA United States of America WEF World Economic Forum WTO World Trade Organization
Executive Summary \ ix Executive Summary Brunei Darussalam’s government has identified The single biggest challenge is the chicken-and- some critical challenges for the future. The egg problem of the economy. These backbone oil and gas revenues that have sustained the services require sufficient demand to develop, country’s growth for decades are winding down. but the current state of the domestic economy Diversification of the economy is therefore more is too small to drive much demand for better critical than ever. services. This has left these important services too expensive and inefficient, in many cases The issue of diversification has been placed rendering domestic firms more uncompetitive squarely at the heart of various government plans, in a GVC world than they would otherwise have including its Vision, Wawasan Brunei 2035. The been. A GVC world requires firms to deliver goods desire to integrate more deeply into the regional and services quickly and seamlessly at globally and wider economy has also driven engagement (or at least regionally) competitive prices. At the efforts at the Association of Southeast Asian moment, Brunei companies struggle to deliver on Nations (ASEAN) level and with Asia Pacific this promise. partners through important initiatives like the Comprehensive and Progressive Trans-Pacific What is to be done? The domestic economy in Partnership (CPTPP) and Regional Comprehensive Brunei is unlikely to suddenly grow significantly Economic Partnership trade negotiations. larger in the near term. Demand will not come from this source. Instead, Brunei must work much harder Despite significant planning, however, Brunei’s to harness regional demand and build up capacity economy still remains heavily centred on oil and gas and infrastructure to deliver the required backbone and dominated by a large pool of micro, small and services on the back of wider regional companies. medium-sized enterprises. These smaller firms Fortunately, Brunei has at least two immediately continue to underperform, with limited contributions available opportunities that must be seized for to overall economic growth and fewer connections creating regional demand. to global value chains (GVCs) than other economies in the region (e.g. OECD, 2018, p. 209).Foreign Brunei is a member of ASEAN. One of the primary inbound investment figures remain low and export purposes of this bloc is to create a seamless figures in the non-oil and gas sector are limited. regional integration platform. Brunei must better harness ASEAN’s infrastructure at the domestic This situation represents a puzzle. It may be that level to get Brunei-based firms to ‘think ASEAN’. Brunei’s inability to plug into GVCs is a function of Rather than a market of 400,000, Brunei companies missing, inefficient or uncompetitive ‘backbone’ should be working with visions of the sixth largest services. If so, then addressing these services may economy in the world. go a long way towards powering the overall growth of the economy and driving the diversification Second, Brunei is an original signatory to the agenda the government seeks. CPTPP. This high-quality trade agreement gives Brunei a unique opportunity to access important Two backbone services have been identified as markets across the Pacific. Quick ratification and particularly important and potential areas for implementation do not just help firms trade within growth: logistics and financial services. Each the CPTPP but also provides a signal of Brunei’s is relevant for firms seeking to plug into GVCs intention to foster trade and investment more and both are needed for greater domestic intensely than in the past. Firms should latch onto firm opportunities. the CPTPP and, as with ASEAN, consider the wider This report highlights multiple challenges in both market from the very beginning. sectors. Brunei is neither efficient nor effective Finally, Brunei should take important steps to in delivering logistics or financial services to its drive demand in a few key sectors, like halal food, own companies and cannot currently compete aquaculture and downstream oil and gas industries, with regional players in delivering such services to help spur the domestic economy directly. Brunei more broadly.
x \ Addressing Barriers to the Integration of Brunei Darussalam’s Business Services Sectors into Global Value Chains should also work to develop online digital services, fully into GVCs. It is only with greater demand as these can be delivered seamlessly directly from from outside the domestic economy that more Brunei and will allow smaller firms to plug directly efficient backbone services in logistics and financial into GVCs. services can be built. In addition, it is only with more productivity in such services that Brunei companies Taken together, Brunei has the resources to deliver can become more competitive. Peicing together many of the outcomes it wants to achieve. The the puzzle shows that Brunei has to work on both plans are largely in place. It is time for the country ends at once: demand and supply have to be to seize the opportunities presented by the wider delivered in tandem. regional and Pacific economy to integrate more
Introduction \ 1 1. Introduction Over the past two decades, international foreign direct investment (FDI). Most of Brunei’s competition, globalisation and economic domestic investment has been limited to resource liberalisation have encouraged the development extraction, with downstream industries related to of global value chains (GVCs). Value chains used to oil and gas processing, petrochemicals and the like be called ‘supply chains’, but the GVC label more done elsewhere in the region. accurately captures the range of activities included Over the past decade, however, Brunei’s growth in the production of goods, the delivery of services rate has been relatively stagnant, particularly in the and the intermingling of the two.1 private sector. Heavy reliance on the oil and gas Technological advancements, preferential trade sector has made the country vulnerable to volatile treatments and free trade more broadly have changes in the prices of these commodities. The enabled firms to diversify their production and inevitable decline in natural resources available for manufacturing processes. Firms have increasingly extraction has added additional urgency to the need opted to fragment their production stages into to rethink existing policies. different countries and industries in the drive for The Brunei government is interested in seeking higher competitiveness in dynamic global markets. opportunities to diversify its economy in a bid to Today, GVCs are deeply embedded in conversations reduce its dependency on its extractive oil and of the global economy and cross-border flows of gas industries and to improve productivity in its goods, services and investment. economy. To realise this goal, Brunei has released Production networks, like supply chains and its long-term development vision, Wawasan Brunei value chains, are becoming predominant in both 2035, which sets out the country’s core principles developing and developed economies, as firms and frameworks to increase economic growth and seek creative ways to reduce costs and tap into enhance diversification. new technologies in the market. While multinational As one of the five priority clusters for economic corporations (MNCs) have been leading the way by diversification, the business services sector can participating in GVCs as suppliers, recipients and help Brunei better integrate into the global economy partners in strategic ventures, the development of and achieve Wawasan Brunei 2035. Brunei’s new information and communication technologies definition of business services includes logistics and has enabled micro, small and medium-sized transportation, as well as innovative financial services enterprises (MSMEs) to increasingly integrate into products. Having these services exist on their own is GVCs. Brunei Darussalam is one of the countries not an especially useful end goal, however. Instead, taking the initiative to anchor new pathways to these services should be seen as complementary economic growth and development in GVCs. to the broader objectives of integration of Brunei With a population of approximately 400,000, Brunei firms into the global and regional economy. Both is the smallest country in Southeast Asia. The transport/logistics and financial services are enabling domestic economy will never be substantial since services for other sectors of the economy. the total number of potential consumers is likely to To help jumpstart improved productivity in the remain modest, although an abundance of natural economy, it makes sense to focus on improved resources like oil and gas has given Brunei one of connectivity between Brunei and other firms the highest gross domestic product (GDP) per through GVCs. These chains can include both capita rates in the world, with a skilled workforce. traditional chains for the oil and gas sector and new Unlike many neighbouring countries, the presence GVCs in a wide range of goods. of these resources has meant that Brunei has not actively sought or intensively promoted inbound The Brunei government has been active in a range of trade agreements that have been specifically crafted with the goal of encouraging the development of GVCs, including the 1 Value chains can be regional or global, but the shorthand is typically GVC rather than RVC, to avoid confusion with Comprehensive and Progressive Trans-Pacific Regional Value Content used in Rules of Origin. Partnership (CPTPP), the Regional Comprehensive
2 \ Addressing Barriers to the Integration of Brunei Darussalam’s Business Services Sectors into Global Value Chains Economic Partnership (RCEP) and the Association The sections outline domestic and international of Southeast Asian Nations’ (ASEAN’s) ASEAN+1 barriers and opportunities for the integration of agreements, which provide new or renewed Brunei into GVCs. incentives for firms to choose Brunei as a GVC For both sectors, the competitiveness of the location. The timing is therefore particularly ideal existing businesses is extremely low. While logistics, to explore how the development of supporting for example, has improved, with additional port services can facilitate the diversification of the and air cargo capacity coming on stream, the Brunei economy. volumes remain very modest. As long as volumes To encourage GVCs to locate in Brunei and thrive, stay so small, costs are extremely high, particularly or to spur the improved integration of existing compared with regional competitors. High costs and Brunei firms into regional and global value chains, low productivity limit integration into GVCs for goods effective and efficient business services such as and services companies of all types. These factors, transportation, logistics and financial services are in turn, make it harder for backbone services like critical. The development and growth of business logistics and financial services to flourish and grow. services are directly linked to the development Section 7 offers a roadmap and framework of a highly skilled labour force, innovation, that Bruneian businesses and authorities can technology, higher levels of economic dynamics and use to overcome some of these domestic and sustainability. This is a good opportunity for Brunei’s international challenges and take advantage of business services sector to expand and integrate opportunities to better enable the creation of local while contributing to Wawasan Brunei 2035 goals. GVCs and the integration of firms into regional and This project aims to contribute to Wawasan Brunei global value chains. 2035 by supporting the integration of Brunei’s The path ahead is complicated. While the roadmap business services sector into GVCs. This report identifies opportunities, the challenges should not provides a diagnostic assessment of current be underestimated. Both logistics and financial domestic and international barriers as well as services are underdeveloped in Brunei at the opportunities for Brunei’s business services. In moment, meaning there is significant potential addition, it provides a framework and roadmap that room for growth. Both should be viewed as will allow Brunei to overcome challenges and take backbone services. Neither is likely to thrive in the advantage of new opportunities. absence of a wider growing domestic economy. Section 2 introduces the concept of GVCs and Logistics services, for example, are of limited utility identifies important trends and drivers within the if there are few goods to move. Financial services development of GVCs. matter little if firms have few demands for new capital. Hence, the key challenge for Brunei is Section 3 highlights the increasing role that services less how to make logistics and financial services activities play in the growth and diversification of competitive and more about how to drive the GVCs. It maps services activities across different overall economy forward. stages of a GVC and outlines the impact of service activities in the Asia Pacific region. Until Brunei is more successfully integrated into the wider economy, with goods and services of value Section 4 provides an overview of Brunei’s and interest to GVC firms, backbone services will economy and outlines the country’s economic similarly struggle to grow and become competitive. development and diversification plans. Brunei must focus on growing its own economy, Sections 5 and 6 define logistics and financial including building investments in halal food and services, outline their relationship to GVCS and aquaculture as well as creating additional GVC provide a market overview of Brunei’s logistics opportunities in oil and gas. These should be ‘low and financial services sectors. In addition, both hanging fruit’ that can be exploited to help build sections provide an assessment of Brunei’s demand for local services. In addition, Brunei needs logistics and financial services sectors based to better tap the potential of helping MSMEs, on (i) the country’s development goals, (ii) a including through financial services, by getting regional analysis of market opportunities and (iii) smaller firms to ‘think regional’ from birth, and stakeholder interviews with relevant private and creating platforms to help them grow and develop public financial services stakeholders in Brunei. outside the local market.
Global Value Chains \ 3 2. Global Value Chains This section defines GVCs and introduces delivery of services from anywhere. Brunei’s highly key trends characterising and driving their skilled workforce should provide opportunities for development. In light of these trends, the section engagement with services GVCs. establishes the rising relevance and significance of Brunei is very involved in GVCs but the economy services input to GVCs. has been largely stuck at the start of the process – with the extraction of oil and gas. These products 2.1 What are global value chains? are then shipped to other countries to be converted A value chain refers to a full range of activities into higher-value items. Brunei needs to think that a firm may undergo during its production about not just diversification away from oil and process. This starts from the conception stage and gas but also how to leverage the sector to move continues to the end stage, when final consumers up the value chain in what has been a key element use a product or service (OECD, 2012, p. 4). GVCs of its economy for decades. Oil and gas can be typically include the following activities: design, further processed in Brunei rather than allowing production, marketing, distribution and support to value to be added in other markets. This has been the final consumer (ibid, p. 9).1 a perennial item on the ‘to do’ list, but the urgency in creating domestic demand is growing since A good example of a GVC is presented by a ancillary activities are also dependent on improved complex product like the iPhone. This is designed local competitiveness. by Apple in the USA, created through the inclusion of thousands of parts and components drawn from across the world, assembled in China, then shipped 2.2 Changing patterns of global and sold globally in merchant shops. The iPhone includes goods like semiconductors, screens and value chains screws, services like research and design or retail In recent years, various developments like sales and intellectual property like patents. technological advancements have enabled the expansion and evolution of GVCs. Therefore, in A GVC need not be such a complicated product. studying GVCs, it is crucial to understand the trends Even a bar of soap made by a small firm in Brunei shaping their development. can be viewed as part of a GVC if it involves an idea hatched in Brunei, contains ingredients sourced The GVC phenomenon can be best represented by regionally and from overseas, is manufactured two main trends. First, value chains are becoming in Brunei and is sold to customers regionally or increasingly regional and less global. Since 2013, globally through online digital platforms. Given the the intraregional share of global goods trade has dominance of smaller firms in Brunei, it is important increased by 2.7 percentage points. Before 2012, to encourage MSMEs to see themselves as the intraregional share of global goods trade had ‘mini-MNCs’ able to engage with the wider world as declined for more than a decade – from 51 per cent part of GVCs. in 2000 to 45 per cent in 2012 (Lund et al., 2019, p. 9). This is a shift from before, when value chains While the primary focus of GVC work has been revolved around long-haul trade across oceans and on trade in goods, it should be noted that GVCs countries. In regions like Asia, regionalisation and that are entirely made up of services could be lower communication and transportation costs created. For example, large consultant firms can have led to increased regional trade. bundle together a wide variety of services sourced from individuals and other firms from across the Second, developing countries have increased their globe and deliver them to clients located in MNCs. participation in GVCs. MNCs appear to be shifting The growth of the internet allows for the digital their development and production to emerging and developing markets. According to the McKinsey Global Institute, developing countries receive the 1 Organisation of Economic Co-operation and Development. 2012. “Mapping Global Value Chains.” (7) most benefit from value chains and are projected to Accessed July 12, 2019. account for more than half of all global consumption
4 \ Addressing Barriers to the Integration of Brunei Darussalam’s Business Services Sectors into Global Value Chains (Lund et al., 2019, p. 11). Overall, these trading costs and consequently have the greatest GVC patterns have led to the increased role of services in participation when compared to other regions the development of GVCs. In the past decade, trade (OECD and WTO, 2015). As trade costs decrease, in services has grown more than 60 per cent faster firms are encouraged to relocate their facilities to than trade in good (ibid., p. 5). countries that will reduce business costs. This can in turn drive regional and global value chains. However, traditional trade statistics do not fully represent the impact of increased flows of services. One key premise driving the development of ASEAN For instance, they do not track increasing cross- over the past decades has been precisely the border flows of digital services. The McKinsey development of an integrated regional production Global institute reports that YouTube, Facebook and base. This has led member states to drop all tariffs WeChat may have created an estimated US$8.3 to zero across the region, a focus on cutting barriers trillion in value annually. Overall, gross services trade, in services and investment and improved trade services embedded in goods trade and free cross- facilitation, particularly through the creation of the border digital service account for more than half of ASEAN Single Windows. The path culminated in the value added in overall trade (Lund et al., 2019, p. 7). launch of the ASEAN Economic Community (AEC) in 2015 and renewed progress towards additional It is therefore relevant to consider the relationship integration in the AEC Blueprint 2025. between services inputs and value chains, so that emerging markets like Brunei can capture the 2.3.2 New products and stakeholders benefits of GVCs. In order to better understand how to leverage GVCs, it is crucial to recognise Today, advancements in digital platforms like the forces that shape them. The next subsection blockchain and the Internet of Things (IoT) are outlines some of the main factors driving the reducing transaction and logistics costs ‘either by development of value chains. changing the economics and location of production or by changing the actual goods and services 2.3 Key drivers of global value demanded’ (Lund et al., 2019, p. 14). chains New technologies encourage the creation of new products, which promote trade and further Three important forces drive the development participation in GVCs. The World Bank reports of GVCs: decreasing trade costs, technological that 45 per cent of the world is online; this gives advancements and preferential trade agreements. developing nations access to communications Although not exhaustive, these three factors and interactions. New technologies like big data, have encouraged more firms to fragment their GPS and drones have ‘enabled improved extension production and manufacturing processes across services’ and more efficient logistics and supply multiple localities. chain management (Rodrik, 2018, p. 2). 2.3.1 Decreasing costs In addition, new features of production technology have caused disruptions to traditional When trading, firms incur land transport costs, port configurations of value chains, further introducing costs, freight and insurance costs, tariffs and duties new players into the development of industries. For and costs associated with non-tariff measures, as instance, developments in technology allowed PC well as mark-ups from importers, wholesalers and manufacturers from Taiwan to enter the PC industry, retailers. These trade costs vary by country and once heavily dominated by Japanese companies sector and will affect a firm’s direct participation in (Satoshi, 2017). This created healthy competition value chains. among firms and spurred firms to find innovative The United Nations Economic and Social ways to reduce their production costs by engaging Commission for Asia and the Pacific/World Bank in GVCs. Trade Cost Database estimates that 0-10 per cent of trade costs are tariffs, 10–30 per cent arise as a 2.3.3 Role of free trade agreements result of natural geographical and cultural factors and, lastly, 60–80 per cent come from non-tariff FTAs, especially comprehensive FTAs that include policy measures. For instance, it is suggested wider and broader commitments across a range that Southeast Asian countries face the lowest of areas, including goods, services, investment,
Global Value Chains \ 5 intellectual property rights and standards, boost Brunei’s participation in the CPTPP will be discussed participation in GVCs by both improving existing further later in the report but note for now two linkages between GVCs and creating new linkages important elements in the agreement. First is (Laget et al., 2018). These deeper agreements the principle of ‘full accumulation’, which allows encourage GVC development because they goods produced with content from more than one foster the placement of investment and delivery CPTPP member to qualify as originating products, of goods and services in exactly the right and therefore access preferential tariff treatment. geographic location for optimum efficiency with Second is the CPTPP’s self-certification system. minimum friction. which allows firms to self-certify the origin of their goods, to reduce cost and clearance times at Current data from the World Bank shows that FTAs customs (Chang and Phuong, 2019). are becoming deeper and more comprehensive, allowing countries to take advantage of Understanding the significance of trade agreements, provisions and tariff reductions that significantly technological advancements and lowering trade reduce their trade costs (Ruta, 2017). The costs can provide a foundation to analyse barriers CPTPP is an example of a deep FTA that aims that prevent the growth of GVCs. This fundamental to integrate diverse economies from different information also provides governments a snapshot continents by promoting the fragmentation of of a myriad of factors that they can leverage to manufacturing processes. increase their involvement in GVCs.
6 \ Addressing Barriers to the Integration of Brunei Darussalam’s Business Services Sectors into Global Value Chains 3. Services Activities in Global Value Chains Services activities are becoming a key contributor Trade Report highlights at length the types of to GVCs. In order to increase their participation in key contributions services make to domestic such chains, some governments have pushed for economies (WTO, 2019). In most developed the development of an internationally competitive economies, services now account for up to 75 per services sector. cent of GDP, with international trade in services growing much faster than global trade in goods. This section discusses the role of services in GVCs and highlights the importance and relevance of Service activities also account for a significant services inputs for the development of GVCs today. proportion of the development of GVC activities. First, it provides a definition of services. Second, Lanz and Maurer (2015) have shown that services it identifies relevant services across the different trade accounts for 70 per cent in GDP accounts stages of a value chain. The last subsection even though it comprises only 20 per cent of global provides an overview of the development of balance of payments. services and GVCs within the Asia Pacific region. The accelerating share of services inputs in GVCs can be understood through their role as 3.1 What are services? intermediaries in manufacturing value chains. The According to the World Trade Organization (WTO), role of services in a GVC can perhaps be compared services activities can typically be categorised to a glue, as manufacturing firms are often highly into either ‘embodied’ or ‘embedded’ services. dependent on a myriad of services to link and Embodied services refer to services inputted coordinate their production activities across during the production process of other goods and different countries and sectors. services. Embedded services refer to services Evidence from OECD countries shows that input during post-production processes, such as manufacturers increasingly buy, produce and during marketing, retail and repair (Anukoonwattaka export services (Anukoonwattaka et al., 2017). et al., 2017). This distinction allows for a better This is known as the ‘servicification’ of the understanding of the types of services rendered manufacturing sector or the ‘the increased use during different stages of the GVC. of services in manufacturing, both in terms of In addition to embodied and embedded services, production processes and sales’. As a result of this services activities can be distinguished as servicification, services have helped increase the producer or consumer services (Anukoonwattaka productive capacity of firms to gradually embed et al., 2017). According to the Organisation for themselves into GVCs. Economic Co-operation and Development (OECD) Demand for services activities happens at every Glossary of Statistical Terms, producer services stage of a value chain. Services can be located are ‘intermediate inputs to further production upstream from the manufacturing phase of activities’ and possess high information content, production, in the manufacturing phase and such as business and professional services, financial downstream, when conveying the product to the services and insurance services.1 Consumer final consumer. According to the Asia-Pacific services are referred to as ‘final or end-use Economic Cooperation (APEC) Policy Support services’ and are often directly used or received by Unit, services inputs can be mapped onto value consumers (Anukoonwattaka et al., 2017). chains across six separate stages. Table 1 lists the categories and provides illustrative examples of 3.2 Services in global value chains services falling within each of the categories. Services activities are now the largest contributor In recent years, services companies have been to GDP and employment. The latest WTO able to create new production models that 1 https://stats.oecd.org/glossary/detail.asp?ID=2440 deviate from traditional linear models common
Services Activities in Global Value Chains \ 7 Table 1. Mapping services onto GVC production stages Production stage Examples of services inputs Establishment Embodied Government negotiations and licence applications; land clearing services and preparation; construction Pre-manufacture Embodied Design; research and development; procurement and transport of services inputs; customs services; licensing requirements for health, safety and environmental compliance of inputs; storage of inputs Manufacture Embodied Transport and handling of raw materials; testing; maintenance and services repair of equipment; cleaning; utilities; compliance inspections for environment, health, safety and working conditions Post-manufacture Embedded Packaging; transport; installation; advertising; marketing; branding; services retail; quality control standards assessment Post-sales services Embedded Repair and maintenance of machinery and other facilities; inventory services and warehouse services for parts; reverse logistics* Back-office services Embedded Back-office accounting; legal services; personnel; insurance services Note: * ‘Reverse logistics’ has been added by authors into the list of examples. Source: Adapted from Low and Pasadilla (2015). in manufacturing processes. In fact, there has economy. Those that succeed in doing so can been a rising phenomenon of ‘networked’ GVCs participate in higher value added segments of (Anukoonwattaka et al., 2017). This happens when supply chains and broaden the scope and of their service providers offshore or out-source their work participation in GVCs (Low, 2013). to other service providers, therefore creating a constellation of service providers in one production 3.3 Managing services in trade chain. Modern communication and transport technologies have enhanced the tradability of agreements services, which has facilitated their incorporation Brunei’s government has recognised the importance in supply chain production as traded inputs (Low, of opening services sectors in new and innovative 2013). Such practices have enabled the mapping ways to help facilitate growth. Early attempts to of services inputs into various networks of value tackle the vexing issue of making commitments chains. For instance, developments in IT now for sectors that could not be easily seen, tracked or allow service providers from the information and measured across borders gave way to the General communications, marketing, computer and finance Agreement on Trade in Services (GATS) system in sectors to offshore and out-source their work to the WTO. The GATS system divided services into service providers from other countries. four ‘modes’ of supply, depending on ‘who or what’ moved across the border. As an example, under Services used to be considered ‘difficult to trade mode 1 no one moved – neither the supplier nor the across borders’. In the past, services activities consumer – just the service that crossed the border. were described as ‘immobile’ and highly At the time, the primary mechanism for mode 1 non-transportable (Anukoonwattaka et al., 2017). delivery was by post or letter. Now, of course, most As a result, many countries did not account for the mode 1 delivery is via the internet.2 share of services in supply chains, or measure the value of services in GVCs. Many services inputs 2 Mode 2, to continue the simplification, has consumers ‘moving’ to consume a service, like patients going to get thus tend to be uncaptured and unaccounted for hospital services in a foreign country. Mode 3 is what most in statistics. However, the increasing input and view as FDI, where the provider firm ‘moves’ to deliver contribution that services activities have in GVCs the service: the hospital ‘moves to’ or invests in the host country to provide hospital services. Finally, under mode make it imperative for countries to assess the 4, the service provider (or the person) moves to deliver the extent of the contribution and potential of services service: the doctor moves temporarily (typically for less to build a more diversified, prosperous and dynamic than three years) to provide hospital services.
8 \ Addressing Barriers to the Integration of Brunei Darussalam’s Business Services Sectors into Global Value Chains This system of splitting services delivery made investment for GVC operation, it is not possible sense to negotiators grappling with services for the to build a flourishing GVC environment if services first time in the late 1980s and early 1990s. A similar sectors are not opened for participation for CPTPP system of working on services trade has continued companies. Hence, member governments agreed in many trade agreements since then, including to allow nearly every single services sector to be most ASEAN trade deals. opened to one another under this trade agreement. However, businesses today tend to find the four The Brunei government also agreed. While Brunei’s modes of supply completely incomprehensible. ratification of the CPTPP and its entry into force has Firms do not view operations through the same been delayed,3 the commitments found within the lens at all. Instead, they deliver services by whatever CPTPP can be seen as a clear signal of intent. mechanism makes the most sense: online, in person, via investment or using any combination of 3.4 Services activities in the Asia the above at once. Pacific region Many of the latest trade agreements have opted to abandon the GATS-type schedules and Partly as a result of various trade agreements, approach. As a member of ASEAN, Brunei has service activities have seen unprecedented some commitments that reflect GATS approaches. growth in the Asia Pacific. In the region, the share However, as a member of the CPTPP, Brunei of services activities in exports grew from 20.4 to has also taken the leap to transform services 24.1 per cent between 1990 and 2013 commitments to a different approach. The CPTPP (ASEAN–Japan Center, 2017). In 2016, services dispenses with the ‘modes’ entirely and simply generated about 60 per cent of GDP, employed opens services sectors under whatever method of more than 40 per cent of the labour force, delivery firms opt to use. generated most new jobs and attracted an increasing share – 60 per cent – of greenfield FDI Further, CPTPP members have taken a radical projects (Anukoonwattaka et al., 2017). approach compared with ASEAN agreements by starting from the premise that all services Specifically, the transportation, storage and sectors will be automatically opened for member communications sector saw an increase in foreign competition unless specifically closed. This is a bold value added ASEAN exports from 28.4 to 32.8 step and shows Brunei’s determination to handle per cent. Another high-growth sector was the services in a radical new way. Under the CPTPP, finance industry, which saw an increase of about Brunei has agreed to open all 160 sectors and 4 percentage points from 12.6 to 16.3 per cent subsectors, including logistics and most of financial (ASEAN–Japan Center, 2017). These figures likely services, to CPTPP members. understate the importance of both sectors, as services statistics are often less reliable. The reason for taking such an approach is precisely to encourage the growth and development of GVC The next section introduces Brunei’s involvement firms across the CPTPP member states. Given the in GVCs and discusses how services activities are close connections between goods, services and being mapped into value chains in the country. 3 As of 15 December 2019, Brunei has not yet signalled its intent to proceed with the CPTPP.
Brunei’s Economy and Diversification \ 9 4. Brunei’s Economy and Diversification Increasingly, countries are interested in doing Traditionally, Brunei has been heavily reliant on its a better job of harnessing the potential of oil and gas industry: oil and natural gas account for services. This is especially the case for developed almost 90 per cent of exports. In 2017, petroleum economies, as services are a large and growing gas represented 51.2 per cent (B$3.84 billion or share of the economy for every developed US$2.84 billion) and crude petroleum 41.3 per cent economy. For Brunei, the situation is the same. (B$3.09 billion or US$2.29 billion) of its exports. Brunei’s strategic plans for economic development The main five commodities exported are crude have been outlined in Wawasan Brunei 2035 and materials, mineral fuels, chemicals, manufactured Brunei’s national development plans (RKNs), as goods and machinery & transport equipment. well as current Strategic Plan 2018–2023. After Mineral fuels, the main exported commodity, reviewing these policies, this section examines decreased steadily between 2014 and 2016 and Brunei’s plans for diversification. rose again in 2017 and 2018. Currently, the main largest export partners are Japan, South Korea, 4.1 Overview of Brunei’s economy Malaysia, Thailand and India (OEC, n.d.). Negara Brunei Darussalam, or Brunei, is located The top five commodities that Brunei imports on the coast of Borneo, Malaysia, in Southeast are manufactured goods, machinery & transport Asia. Since its independence from the UK on equipment, food, chemicals and mineral fuels. 1 January 1984, Brunei has transformed itself into a All five commodities experienced fluctuations modern economy. and finally surged significantly in 2018, except for chemical fuels, which registered only a 1.05 per cent Brunei has historically been heavily reliant on natural increase on the previous year. gas and petroleum products. Given the wide fluctuations in the pricing of these commodities, Unlike other countries in ASEAN, which have it makes sense that Brunei’s growth figures have become major and competitive global or regional also varied. Most developed economies tend to production centres for a wider range of products grow more slowly than developing economies. and services, there are almost no such industries in Brunei’s GDP figure of 1.33 per cent growth in Brunei (Lawrey, 2010). 2017 highlights this trend, from US$8.33 billion In Brunei, the main commodity – oil and gas – to US$8.84 billion (World Bank, n.d.a). In a similar accounts for the bulk of the economy and adds fashion, Brunei’s FDI, imports and exports of goods little value to other industries. These industries do all underwent a sharp rise in 2017, after years of not appear to be closely inter-related with other steady decline. sectors of the economy and therefore produce Brunei is a small and wealthy economy, with a weak value chains between them (ASEAN–Japan current GDP of roughly B$18.4 billion (US$13.6 Center, 2018). billion) (Trading Economics, n.d.). Yearly net inflows According to a GVC analysis completed by the of FDI into Brunei experienced a steep decrease ASEAN-Japan Center (2018), in ASEAN as a from 2013 to 2016; in 2017, FDI growth surged whole, 40 per cent of exports are foreign inputs. In by 134 per cent (World Bank, n.d.b). According to comparison, foreign value added in Brunei is only Brunei’s Ministry of Finance and Economy, the surge 12 per cent. Out of US$7 billion in gross exports, was the result of FDI inflows in the manufacturing foreign value added amounts to under US$900 sector, which increased by US$470 million between million. Over the past two to three decades, this 2016 and 2017 (Department of Economic Planning share has declined to less than 10 per cent. and Statistics, 2017). The value of Brunei’s imports and exports in goods escaped negative growth in Because of the heavy reliance of exports on the oil 2017, attaining increases of 13.2 per cent and 12.5 and gas industry, this foreign value added share is per cent, respectively (World Bank, n.d.c). determined almost entirely by the mining industry.
10 \ Addressing Barriers to the Integration of Brunei Darussalam’s Business Services Sectors into Global Value Chains Figure 1. Growth in Brunei’s GDP, FDI, imports and exports, 2013–2017 (%) 200 150 100 50 GDP growth 0 FDI Growth % –50 Import Growth –100 Export Growth –150 –200 –250 2013 2014 2015 2016 2017 Source: World Bank (n.d.a, n.d.b, n.d.c). Evidence from the OECD (n.d.a) shows that mining from ASEAN (ASEAN–Japan Center, 2018). and quarrying account for more than 60 per cent of Outward FDI is typically related to the creation of both outputs and value added in Brunei. GVCs outside the country. Both the small value and the small share indicate an almost complete lack of The lack of foreign value added, the absence of production networks outside the country. other industries and the lack of linkages between primary industries and other sectors result in an The weak presence of GVCs and RVCs in Brunei absence of significantly developed GVCs as well as Darussalam reflects the current characteristics of regional value chains. the economy, which does not necessarily require the existence of value chains uses little foreign Poor GVC participation has also manifested in a low inputs for its exports and attracts a small amount level of FDI and a negligible share in FDI to ASEAN. of FDI. In recent years, FDI inflows have not exceeded US$1 billion, except in 2003. The country’s FDI In recent years, researchers from BP World Energy stock as a share of GDP is lower than the ASEAN Outlook have forecast that Brunei’s oil reserves average: 51 per cent versus 73 per cent in ASEAN in will sustain the economy only until 2035, giving the 2016 (OECD, n.d.b). government a timeline of about 15 years to diversify Similarly, FDI outflows from the country have been (Khidir, 2018). As a result, diversification has small, at less than 1 per cent of total FDI outflows become a top priority of the Bruneian government. Table 2. Brunei’s top five exports, 2014–2018 (US$ millions) Year Crude Mineral Chemicals Manufactured Machinery & transport materials fuels goods equipment 2014 13.0 9082.6 439.6 49.6 133.2 2015 9.4 5919.9 138.3 53.7 182.2 2016 17.4 4364.2 237.2 37.8 241.2 2017 16.7 5046.2 204.8 24.7 141.2 2018 19.1 5898.0 243.1 64.5 169.4 Source: Department of Economic Planning and Development (2014).
Brunei’s Economy and Diversification \ 11 Figure 2. Brunei’s top five imports, 2014–2018 (US$ million) 4,000 3,500 3,000 2,500 2,000 1,500 1,000 500 0 2014 2015 2016 2017 2018 Manufactured Goods Machinery & Transport Equipment Food Chemicals Mineral Fuels Source: Department of Economic Planning and Development (2014). In a bid to promote diversification, the government for implementation of Wawasan Brunei 2035 has laid out several economic plans. The most and provides information to enable better joint important current document is Wawasan Brunei implementation and collaboration of programmes 2035, which guides the country’s national and action plans holistically. development agenda, setting the direction for The Framework articulates Wawasan Brunei implementation of Wawasan Brunei 2035 and 2035 into Desired Outcomes – the specific providing information to enable better joint achievements to be achieved for each of implementation and collaboration of programmes Wawasan Brunei 2035’s Goals; Key Areas – the and action plans holistically. Brunei also uses 5-year priority areas or specific actions that need to be national development plans (or RKNs) and ministry focused on in order to achieve the Outcomes; strategic plans, which are, aligned with Wawasan and National Key Performance Indicators, which Brunei 2035 and guided by the Wawasan Brunei are used to measure performance on each of the 2035 Framework. Key Areas identified. It serves as a guide to the The next section discusses these plans and their provision of national development programmes relevance to Brunei’s economy. and projects towards achieving the Wawasan Goals, for example infrastructure development 4.2 Strategic goals and planned specifically to improve the quality of life of the people. outcomes 4.2.1 Wawasan Brunei 2035 Goal 1 aims to establish a strong base of human resources as the engine of economic growth, The National Vision, known as the Wawasan thus putting high importance on the quality of the Brunei 2035, aims to ensure that, by 2035, Brunei education system and development of human Darussalam will be recognised globally for the capital. One particular emphasis is on equipping accomplishments of its well-educated and highly youth with marketable skills and knowledge that skilled people, its high quality of life and its dynamic will allow them to compete effectively within the and sustainable economy.1 country and in the international arena. Goal 1 is In achieving this, the country’s national supported by three national outcomes: development agenda is guided by the Wawasan 1. First class education; Brunei 2035 Framework, which sets the direction 2. Equal educational opportunities; and 1 Wawasan Brunei 2035 information supplied by the government, December 2019. 3. Human resource development.
12 \ Addressing Barriers to the Integration of Brunei Darussalam’s Business Services Sectors into Global Value Chains Goal 2 sets out to achieve the highest quality of life of life. In 1953, Brunei launched the first RKN, with and well-being for the Bruneian people, in a peaceful an investment of B$100 (US$73.4 million). This and healthy environment. Five national outcomes RKN increased living standards in the country are identified: and introduced a pension scheme that remains in place to date. Since the first RKN, investment 1. High standard of living; in implementation of the plans has increased to 2. Upholding sovereignty and stability; B$6.5 billion (US$4.77 billion) – the implementation budget of RKN 2012; GDP rose from US$0.11 billion 3. A sustainable environment; in 1965 to US$19.04 billion in 2012 (Yunos, 2016). 4. A resilient and cohesive society; and The first four RKNs were used to stabilise the 5. Excellent health and safety in the workplace. government agencies of Brunei. In the earlier periods of Brunei’s development, ministers did not Goal 3 sets out the target of increasing Brunei’s per hold their positions for a long time, which made it capita income to be among the top 10 in the world. difficult to develop long-term strategic plans. As This target will help sustain Brunei’s desire to have Brunei gained political and economic stability, the a high standard of living, and a strong economy to restructuring of later RKNs worked to diversify help achieve this by providing greater opportunities Brunei’s economy by creating a healthy, educated and high-quality employment in both the public and and skilled workforce (Yunos, 2016). the private sectors. Four national outcomes are identified under Goal 3: Brunei is currently actualising RKN11 (2018–2019). A total of B$900 million (US$666 million) has been 1. High and sustainable growth; allocated to finance 192 projects. Of these projects, 2. Diversified economy; 151 are new projects and 31 have been brought over from RKN10 (2012–2017). Moving forward, 3. Low unemployment; and it is therefore likely that any project will reflect the 4. Macroeconomic stability. key principles and strategic thrusts of RKN10. As RKN11 is currently in its development stage and In achieving the aspiration of ensuring a sustainable has yet to be announced, RKN10 still forms the economy for Brunei’s future generations, the bedrock for any future project developments in nation is required to accelerate economic growth Brunei. Therefore, any policy assessment and with a large proportion of it to be contributed by recommendation should comply with these the non-oil and gas sector. As such, economic standards and goals. diversification is still high on the economic development agenda. 4.2.3 Strategic Plan 2018–2023 Economic diversity is an indispensable factor to In addition to the RKN, Brunei lays out strategic ensure a strong and sustainable economy for plans defining the milestones to be achieved the country in the long run. Increasing high-value for a sustainable economy. Currently, Brunei is growth in production and services with an emphasis implementing its Strategic Plan 2018–2023. THIs on innovation and usage of high technology, and has four specific goals as well as guiding principles building a broader trading network to enhance the to achieve these. The goals are: exports of various sectors, will help attain high non-oil and gas fiscal revenues. 1. Ensuring high accessibility to quality and reliable public infrastructure and services; 4.2.2 National development plans 2. Enabling affordability for infrastructure and To supplement its long-term development plans, services that support inclusive development; the Brunei government has actively promoted the growth of target sectors through national 3. Optimisation of resources and assets development plans, also known as the rancangan primarily through efforts for integrated and kemajuan negara (RKNs). sustainable development; and The RKN has played a key role in the economic 4. Effectively implementing public–private development of Brunei. Since the inception of the partnerships in order to facilitate investment first five-year RKN, Brunei has grown into a country in infrastructure development for vibrant with a high level of per capita GDP and a high quality economic growth.
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