ACI Asia-Pacific Year in Review 2020
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Table of ACI Asia-Pacific advances the collective interests of the region’s airports with governments and international organizations, and leads, Contents facilitates and promotes professional Leadership Messages 4 excellence in airport management and Our Board 6 ACI Asia-Pacific in Numbers 8 operations. COVID-19 Response 10 ACI Asia-Pacific Year in Review 2020 Copies of this publication are available from: 15th ACI Asia-Pacific General Assembly 14 Communications Department Airports Council International Asia-Pacific World Business Partners 15 Unit 13, 2/F, HKIA Commercial Building 1 Sky Plaza Road Communications 16 Hong Kong International Airport Hong Kong SAR Our Priorities 17 Email: communications@aci-asiapac.aero Website: www.aci-asiapac.aero 01. Aviation Security 18 02. Operational Safety 22 03. Airport Economics 25 04. Environment 28 05. Human Resources 30 Our Members 32 Disclaimer Our World Business Partners 36 No subscriber or other reader should act on the basis of any information contained in this publication without referring to applicable laws and regulations and/or without obtaining appropriate professional advice. Although every effort has been made to ensure accuracy. ACI Asia-Pacific shall not be held responsible for loss or damage caused by errors, omission, misprint, or misinterpretation of the contents Our Team 38 hereof, including for contributions provided by third parties. Furthermore, ACI Asia-Pacific expressly disclaims all and any liability to any person, whether a purchaser of this publication or not, in respect of anything done or omitted, and the consequences of anything done or omitted, by any such person through reliance on the contents of this publication. No part of this publication may be reproduced, recast, translated, reformatted or transmitted in any formby any means, electronic or mechanical, including photocopying, recording or use of any information storage and retrieval system, without prior written permission fromACI Asia-Pacific. Cover photo courtesy of Hamad International Airport. © 2021 Airports Council International Asia-Pacific.All rights reserved 2 3
Message from the Message from the President Director General For much of 2020, the COVID-19 pandemic roles and responsibilities, they also generously shared The year 2020 will go down in history as the and replace quarantine with testing protocols. We impacted most aspects of life. The airport industry’s knowledge and experiences with one another in grimmest ever faced by the aviation industry. complemented our advocacy with ongoing media operations and businesses were certainly not spared fighting the crisis. This Year in Review highlights some outreach to keep the dire state of the industry at the from the challenges and devastation. Our colleagues of their efforts, for which the ACI community is ACI Asia-Pacific started its 15th anniversary year with forefront of the public and regulators. at Asia-Pacific’s airports were the first to feel the grateful. an ambitious strategic plan for Asia-Pacific and Middle impact of COVID-19, which quickly extended to East airports to shape the future of the aviation Globally, ACI launched the Airport Health the Middle East and beyond. By now, we know that industry globally. Within weeks, the strategic plan Accreditation programme to demonstrate that We are thankful for airport members’ and World recovery will take longer than desired and we must and the entire industry were in a state of turbulence airports are taking every measure necessary Business Partners’ ongoing engagement despite very lasting the entire year. to create a safe travel environment. stay agile to survive. difficult circumstances at your airports and business settings. Your commitment translates to the Regional In the face of plummeting traffic and evaporating The 2020 Year in Review documents the initiatives These times of crisis are when the value of Office’s ability to continue supporting us. revenues, the impact of the pandemic immediately and activities across the economics, environment, associations has become more evident. ACI pushed our advocacy efforts into high gear. We human resources, safety and security policy areas to Asia-Pacific promptly stepped-up pertinent My thanks to fellow Regional Board Directors for rapidly stood up a COVID-19 Task Force to document represent your interests and to position our sector communications and advocacy efforts with regulators the leadership they have provided. The solidarity, the impact on our members’ operations, using that for recovery. and relevant parties on a range of operational commitment and engagement they have demonstrated information to inform our advocacy efforts with and business issues, including frontline facilitation will help our industry come out of this stronger and global industry associations and national regulators. In this most turbulent of years, we are grateful for responses at your airports, financial, economic better for the future. your trust in our association. impacts, slot waivers, COVID-testing and vaccines. In the firm belief that the industry needed to present a united front, we teamed up with regional associations Stefano Baronci Seow Hiang Lee Our committees and subject matter experts have representing airlines, retail, travel and tourism to Director General President urge governments to provide relief, open borders also worked harder and gone the extra mile this past ACI Asia-Pacific ACI Asia-Pacific year. Not only have they kept up with their respective 4 Leadership Messages 5
Regional Board EXECUTIVE COMMITTEE President First Vice President Second Vice President Second Vice President Secretary-Treasurer Immediate Past President Seow Hiang LEE * Emmanuel MENANTEAU H.E. Ali Salim AL MIDFA SGK KISHORE * Sheikh Aimen bin Ahmed AL HOSNI * Tan Sri Bashir Ahmad ABDUL MAJID # Changi Airport Group (Singapore) Pte Ltd. Cambodia Airports Sharjah Airport Authority GMR Hyderabad International Oman Airports Management Company GMR Airports Limited Singapore Cambodia U.A.E. Airport Limited Oman India India Regional Board Directors Mohamed Yousif Kjeld BINGER * Geoff CULBERT * Gert-Jan DE GRAAFF Fred LAM * Dato’ Mohd Shukrie Quoc Phuong Yun QIN Jean Michel RATRON Nitinai AL-BINFALAH Airport International Group Sydney Airport Brisbane Airport Corporation Airport Authority Hong Kong MOHD SALLEH NGUYEN Shanghai Airport Authority ADT - Aéroport de Tahiti SIRISMATTHAKARN Bahrain Airport Company SPC Jordan Australia PTY Limited Hong Kong SAR Malaysia Airports Holdings Berhad Airports Corporation China French Polynesia Airports of Thailand Public Co., Ltd. Bahrain Australia Malaysia of Vietnam Thailand Vietnam SPECIAL ADVISORS In Memoriam Chang Wan SON Akihiko TAMURA Yoshiyuki YAMAYA Kejian ZHANG Greg FORDHAM Eng. Suleiman AL BASSAM Videh Kumar Xue Song LIU * Faiz KHAN Korea Airports Narita International Kansai Airports Guangdong Airport Authority Airbiz Aviation Strategies General Authority of Civil Aviation Fiji Airports JAIPURIAR Beijing Capital International Corporation Airport Corporation Japan China Pty Ltd Saudi Arabia Airport Co. Ltd Fiji Delhi International Airport Ltd Korea Japan WBP China India * World Governing Board Member # Regional Advisor on World Governing Board As of December 2020 6 Our Board 7
59 ACI ASIA-PACIFIC Airports Accredited 117 regular members IN NUMBERS 37 Airports Accredited 31 604 airports Operated members awarded for 2019 achievements 84 49 awards presented for 2019 achievements Countries / Areas 94 Virtual ICAO meetings attended 95 10K+ 11K+ social media Social media World Business Partners followers Engagements as of December 2020 8 ACI Asia-Pacific in Numbers 9
COVID-19 RESPONSE In response to the COVID-19 pandemic, ACI Asia- IATA and the Pacific Asia Travel Association (PATA) Pacific formed a COVID-19 Task Force of 38 airport was sent to the Ministers of Transport and Health of members and World Business Partners (WBP) 13 countries in the Asia-Pacific region calling for the with the main mission of developing and sharing relaxation of quarantine requirements by adopting operational best practices in the prevention of the the ICAO’s recommended risk assessment and spread of communicable diseases at airports and testing framework. providing updates on latest regulatory directives and international travel restrictions in the region. ACI Asia-Pacific also supported a Joint Declaration by the Assembly of Presidents of AAPA, along with Mr. Tony Sewell, General Manager Operations, IATA. Perth Airport was appointed Chair of the Task Force. The association made multiple press statements calling for the replacement of quarantine with The Task Force played a very important role in testing protocols. providing timely inputs and insights in backing up ACI Asia-Pacific’s advocacy with governments in Advocacy on border reopening relation to the pandemic. Advocacy efforts were At regional level, ACI Asia-Pacific collaborated with supplemented with proactive media relations. different regional industry associations to advocate for a safe restart of international air travel when the epidemiological conditions improved. ACI Asia-Pacific worked closely with the ICAO regional offices to facilitate a closer collaboration between public health and civil aviation authorities in the reopening of borders. To that end, ACI Asia-Pacific assisted with the organisation of an Asia Pacific ICAO and World Health Organisation (WHO) webinar, the first of its kind in the region. Major obstacles to the full resumption of Advocacy on adoption of ICAO guidelines international air travel were discussed, with more than ACI Asia-Pacific partnered with the International 400 participants from airports, airlines, civil aviation Air Transport Association (IATA) in Asia-Pacific regulators public health authorities. At the webinar, and the Middle East. Jointly, they issued letters ACI Asia-Pacific’s Director General delivered a to governments urging the rapid implementation presentation advocating a risk-based and harmonized of ICAO’s global guidelines, contained in Takeoff: approach to progressively relaxing travel restrictions Guidance for Air Travel through the COVID-19 imposed by states due to COVID-19, and highlighted Hygiene measure at Airport Corporation Public Health Crisis, for restoring air connectivity to the key operational challenges when implementing of Vietnam airports ensure the safe and harmonized restart of aviation public health measures at the airports while at in the region. The letters were supported by a press the same time trying to minimizing the impacts on release and promulgation on social media channels passenger facilitation. of both associations. At national level and in consultation with ACI Advocacy on replacing quarantine with testing Asia-Pacific members, a number of letters were In December 2020, a joint open letter, co-signed sent to the governments of targeted countries by the Association of Asia Pacific Airlines (AAPA), throughout the year urging them to consider lifting the Asia Pacific Travel Retail Association (APTRA), travel restrictions and replacing quarantine with 10 COVID-19 Response 11
alternative risk-based measures, thereby providing The ICAO-supported Airport Health Accreditation much-needed relief to the aviation sector. programme has been well received by airport Hygiene measures at Macau operators in the region and globally. At the end of International Airport Countries contacted included Australia, Cambodia, the year, 37 airports in the region were accredited. Fiji, French Polynesia, Hong Kong SAR, India, Japan, Jordan, Malaysia, Maldives, Qatar, Saudi Arabia, Virtual representation Singapore, Thailand, United Arab Emirates and To reflect the importance of delivering airport Vietnam. industry messages representing airports interests to a broad audience, and the virtual wipe out of Publications in-person events, ACI Asia-Pacific took advantage The COVID-19 Task Force produced the following of the many online industry events taking place. reports and documents in 2020: COVID-19-related virtual meetings surpassed 80 over the course of the year. • Asia-Pacific Aviation-Public Health Experts’ Technical guidance documents: Roundtable Discussion • Common measures implemented at airports in • 8th Meeting of the Collaborative Arrangement Asia-Pacific to prevent the spread of COVID-19 for the Prevention and Management of Public (March) Health Events in Civil Aviation Middle East • Impact assessment on airport operations due (CAPSCA MID/8). to COVID-19 (April) • 13th Meeting of the Collaborative Arrangement • Analysis of Public Health Measures for Protecting for the Prevention and Management of Public Passengers and Rebuilding Confidence (July) Health Events in Civil Aviation Asia Pacific (CAPSCA APAC/13) Survey report on implementation of public health • ICAO APAC COVID-19 Contingency and measures Recovery Planning Group (ACCRPG) 1-9 • In June, the Task Force conducted a survey • ICAO ACCRPG Safety Subgroup 1-13 to keep track of the implementation status • ICAO ACCRPG Public Health Subgroup of recommended public health measures at 1-10 airports in Asia-Pacific and the Middle East and • Directorate General Civil Aviation Asia and the potential impacts of these measures on Pacific Regions 1-3 airport operations. • Directorate General Civil Aviation Middle East Region 1-3 • ICAO Aviation-Public Health Roundtable Survey report on challenges in restart and • ICAO Middle East Recovery Plan Task Force recovery of airport operations during COVID-19 1-20 • In October, the Task Force conducted a • ICAO Middle East Recovery Plan Task Force survey to understand the major challenges and (Airport security and facilitation workstream) obstacles that the industry faced in the restart 1-20 and recovery of air travel. Some of the identified challenges included the myriad of regulations on travel restrictions, quarantine requirements Members of ACI Asia-Pacific spoke at multiple and COVID-19 testing protocols. industry events including International Airport Online Summit, CAPA Live, World Bank, WHO, GCC Round Table Forum and other virtual events. Airport Health Accreditation Launched in July, the Airport Health Accreditation programme assists airports by assessing new health measures and procedures introduced as a result of the COVID-19 pandemic in accordance with ICAO Council Aviation Recovery Task Force recommendations. Areas of assessment for accreditation include cleaning and disinfection, physical distancing (where feasible and practical), staff protection, physical layout, passenger communications and passenger facilities. First out of the gate in Asia-Pacific was Incheon International Airport in Seoul, Korea, accredited in August. The first airport in the Middle East was Muscat International Airport in Oman, who passed their accreditation in October. 12 COVID-19 Response 13
15 ACI ASIA-PACIFIC TH REGIONAL ASSEMBLY The pandemic had a devastating effect on in-person of topics including the state of the air transport meetings and events. ACI Asia-Pacific’s very own industry in the region, the impact of COVID-19 on annual event, the 15th ACI Asia-Pacific Regional the aviation industry and updates on the various ACI Assembly, Conference & Exhibition, was affected programmes. The short term Action Plan to address too. The event was originally slated for April 2020 the pandemic was shared with members. hosted by Kansai Airports in Nara, Japan. Ultimately, the event was cancelled and turned into a scaled During the Regional Assembly, outgoing ACI World down virtual Regional Assembly meeting on 11 June Director General Ms. Angela Gittens was thanked 2020. for her valuable contributions and members had the opportunity to hear from incoming ACI World Virtual assembly Director General Mr. Luis Felipe de Oliveira. WORLD BUSINESS The first-ever virtual assembly was presided over by the President of the ACI Asia-Pacific Regional Board New members and CEO of Changi Airport Group, Mr. Seow Hiang The President welcomed the following new Lee. During the virtual Regional Assembly, ACI members to the ACI Asia-Pacific community: Asia-Pacific’s members confirmed new Officers, • Beijing Daxing International Airport (China) PARTNERS Directors and Special Advisors to its Regional • Fukuoka International Airport Co., LTD (Japan) Board. Comprised of aviation business leaders from • Palmerston North Airport Limited (New Zealand) across the Asia-Pacific and Middle East region, the • U-Tapao Rayong-Pattaya International Airport Regional Board governs the overall development (Thailand) strategy of ACI Asia-Pacific. Meet the Board series Mr. Lee, who was re-elected to continue in his role To introduce the Regional Board to the broader The World Business Partners (WBP) Annual First virtual roundtable for a further two years, commented that it was membership and public, a ‘Meet the Board’ series of Meeting was held virtually on 28 July with over More than 40 WBP’s and guests from around 20 important, now more than ever, that ACI Asia- articles was initiated. In this series, members of the 30 participants. WBP’s received an overview of countries attended ACI Asia-Pacific’s first virtual Pacific had a broad representation to help navigate ACI Asia-Pacific Regional Board were interviewed the Board-approved Strategic Plan 2020-2023, an roundtable on 29 September. The roundtable the airport industry through these difficult times. about their leadership style, thoughts on the next update of virtual engagement opportunities and provided suppliers from multiple disciplines the generation of leaders and, unavoidably, the impact plans for a revamped event in 2021 geared towards opportunity to hear first-hand from airport leaders During the virtual assembly, the ACI Asia-Pacific of the pandemic. The interviews were then featured greater participation by WBPs. from Dubai Airport, Kansai Airports and Mumbai Director General presented the Strategic Plan online and in the association’s Bi-weekly Newsletter. International Airport Limited on their perspectives 2020-2023. He also reported on a wide range New partners on the COVID-19 recovery. In 2020, ACI Asia-Pacific welcomed nine new WBPs to its community. Connect and engage Regular: Without in-person events this year, ACI Asia-Pacific 1. ATvanGarde Pte Ltd created new opportunities for WBP’s to connect 2. CAPA - Centre for Aviation and engage with airport members. Dedicated 3. Oshkosh Corporation interviews or articles were featured in the Bi- 4. Ports Projects Management & Development Co. weekly Newsletter and amplified on social. The 5. Safe Flight Inc. launch of the refreshed corporate website created 6. WAISL Limited new advertising and marketing opportunities. And 7. WSA Co. a new section “Perspectives” provided further opportunity to provide thoughts, leadership and Affiliate: industry trends to a broader audience. 8. Jacobs U.K. Limited . 9. Genetec Asia-Pacific Limited As of December 2020, the WBP membership stands at 66 Regular and 29 Affiliate members 14 15th ACI Asia-Pacific General Assembly World Business Partners 15
COMMUNICATIONS Against the backdrop of digital transformation, 2020 to amplify accomplishments and innovations and Our Priorities saw Communications embarking on a datamining showcasing the economic and social value airports exercise, transition to a new member and marketing bring through media relations, content creation, platform, increasing (social) media presence and social channels and more. launching a new website and a Communicators’ Network. New website launch At the tail end of 2020, the new www.aci-asiapac.aero Datamining and digital platform website was launched to showcase the value of The team carried out a large-scale membership data airports in the region. Sporting a fresh visual mining and validation exercise, reviewing 2,000+ identity, the new website features thematic pages, individual entries. a dedicated section on news and perspectives, a digital airport and associate member directory and Concurrently, the digital events management and a WBP capability database. registration platform was expanded to include communications, marketing and membership Aviation management. Increased social engagement Environment Over the course of the year, the association grew its followers to 10,000 on LinkedIn and Twitter Security combined. The engagements statistics are steadily increasing, demonstrating the interest in the airport industry. Press releases The communications team supported the COVID-19 advocacy efforts with press releases to Operational Human Safety Resources secure media coverage, on occasion partnering with regional associations for even greater impact. Communicators’ Network The Communicators’ Network was established in March 2020 bringing together communications and marketing representatives from 33 airport members across the region. The network offers a platform Airport Economics 16 Communications 17
our Priority AVIATION SECURITY Social distancing at baggage screening at Hamad International Airport The COVID-19 pandemic will undoubtedly bring substantial changes to the airport industry, particularly in the way air passengers will travel in the future. As passenger traffic starts to resume, one of the key priorities for airport operators is to ensure the health and wellbeing of the passengers and the public while they are at the airport. This is true especially in areas such as the security checkpoint where close interaction between passengers and staff may occur. Airports will need to adapt to the new security operating environment during and after the COVID-19 pandemic. Survey on COVID-19 security measures To understand the common measures implemented by airports in the region to minimize the risk of transmission at the security checkpoint, the ACI Asia-Pacific Regional Aviation Security Committee (RASC) conducted a survey in November. The findings included: • Mandatory wearing of Personal Protective Equipment (PPE) by screeners • Physical distancing throughout the checkpoint • Adjustment to current screening procedures to minimize physical contact with passengers • Installation of plexiglass at the secondary bag search area • Provision of hand sanitizers for passengers after screening • Enhanced disinfection of security trays and equipment. 18 Our Priority: Aviation Security 19
Security challenges under COVID-19 ICAO Annex 17 amendments While minimizing the risk of transmission In January, the Regional Office at the security checkpoint is a priority, participated in an ICAO Annex 17 it is equally important for airports to Working Group meeting hosted by the maintain the highest level of security at Singaporean Ministry of Transport. all times. Through the survey, the RASC Attended by representatives from identified a number of possible challenges 14 states and four international for airport security operations going organizations, the attendees discussed forward especially when traffic gradually a number of potential new or revised returns. These challenges include: Standards and Recommended Practices (SARPs) including security • Budgetary cutbacks on future culture, hold baggage screening, and security investment (such as behavioural detection. the deferral or suspension vpeoplepower (for example The major task of the Working Group salary reduction or layoff) is to develop, review and update • Aviation security resources the SARPs in ICAO Annex 17 on a being diverted to public health regular basis. Over the years, many screening, for example security consequential amendments to Annex screeners being responsible for 17 have been proposed by the group as temperature check the security environment has evolved. • Possible new security risks due to The Working Group reports to the COVID-19. This could be insider Aviation Security Panel, an ICAO threats due to employee layoff security policy decision-making body. and concealment of prohibited items under PPE suit The amendments proposed by the • Reduction in handling capacity Working Group will be reviewed of security checkpoint. Various at the next ICAO Aviation Security simulation analyses run by the Panel meeting, which is tentatively ACI Smart Security programme scheduled to be held in June 2021. estimate that the passenger handling capacity at the airport security checkpoint could be reduced 30-70%, depending on the airport layout and operational models, if the two-meter social distancing rule is applied. Advocacy for balanced approach to security ACI Asia-Pacific presented the survey results at the 8th ICAO Asia and Pacific Regional Aviation Security Coordination Forum (RASCF- APAC/8) held in December to advocate to civil aviation regulators of Asia-Pacific for a balanced approach to aviation security and public health in the restart and recovery phase. Looking ahead to 2021, ACI Asia- Pacific will continue to assist airports in the recovery of security operations from COVID-19, while refocusing attention to other ongoing security issues, such as security culture and insider threat. Smiths Detection Checkpoint and Body Scanner at Jeju International Airport. 20 Our Priority: Aviation Security 21
our Priority OPERATIONAL SAFETY Over the course of the year, new safety guidelines were published and existing ones translated. The association called for better training on wildlife hazard management and a positive safety culture was promoted at ICAO level and the team contributed to an ICAO mission. Virtual contribution to ICAO Runway Safety Team mission to Manila In March, the Regional Office contributed to an ICAO Runway Safety Go-Team mission for Manila Ninoy Aquino International Airport in Manilla, the Philippines. The aim of the mission was to help the airport identify gaps in runway safety and share best practices on the topic. The ICAO Runway Safety Go-Team provides international assistance and partner organizations such as ACI Asia-Pacific for the implementation of effective runway safety programmes. Due to COVID-19 travel restrictions, ACI Asia-Pacific was not able to participate in person. New safety guidelines published In the face of COVID-19 travel restrictions and the inability to conduct face-to-face meetings, the ACI Asia-Pacific Regional Operational Safety Committee (ROSC) transitioned to online meetings. The ROSC published four sets of new safety guidelines in May on: AIRPORTS COUNCIL • Wildlife Hazard Management Plan INTERNATIONAL • Runway Inspections • How to be Innovation in Safety? Guidelines on • Competency Definitions and Checks for Aerodrome Workers Wildlife Hazard Management Plan These guidelines are specifically intended for airport operators in 1st Edition, 2020 the region taking into account the operating environment, cultural ACI Asia-Pacific Regional and linguistic diversities in the region. Operational Safety Committee These guidance materials are available on the ACI Asia-Pacific website for the association’s members. Runway inspection at a Malaysia Airports’ airport 22 Our Priority: Operational Safety 23
Translated Safety Management System handbooks The 2016 Safety Management System handbook was our Priority translated into Chinese and Arabic. Mr. Abdullah AIRPORT Alfalahi, Senior Manager, Aerodrome SMS of Dubai Airports kindly supported the Arabic translation. The Chinese and Arabic versions are available on the ACI Asia-Pacific website. ECONOMICS Global Repor ting Format implementation postponed The Global Reporting Format (GRF) for Runway Surface Conditions was originally scheduled to become applicable in November 2020 but was postponed for one year because of COVID-19. It is a very topical issue because it is a format that ICAO mandates. It will now become applicable on 4 November 2021. Promotion of safety culture The promotion of a positive safety culture amongst ACI Asia-Pacific supported the advancement of economic policy regulators and operators was one of the key work matters through strategic engagement with policy makers, areas that the ROSC identified at the end of 2019. regulators and key stakeholders. In 2020, the focus of the work A poor safety culture jeopardizes safety because programme was primarily on COVID-19 related initiatives and employees are discouraged to openly point out paving the way for an economically sustainable recovery of the and discuss safety issues. This obviously affects the airport sector. prevention and investigation of accidents. COVID-19 monitoring and assessment ACI Asia-Pacific’s call for a better safety culture To understand the impact of COVID-19 on the region, ACI Asia- was heeded at ICAO and a series of meetings on Pacific, with the support of members, began bi-week tracking the subject. The recognition culminated in a formal of passenger volume from selected airports in mid-March. This conclusion adopted by the supreme air navigation monitoring exercise covers around 30% of passenger traffic in body of the region’s Asia/Pacific Air Navigation Asia-Pacific and the Middle East. Planning and Implementation Regional Work Group (APANPIRG) in December. The Economics Team also contributed to ACI World’s five COVID-19 economic impact assessments on airports released Wildlife hazard management training in March, April, May, August and December. In 2020, an ACI-sponsored call for better training for wildlife hazard management was agreed to at the ACI Asia-Pacific actively monitored relevant policy developments same APANPIRG meeting. With this call, ACI Asia- and relief measures throughout the year, and contributed Pacific hopes to complement its effort in providing to advocacy campaigns at regional and global level calling for guidelines on the subject to airport operators with government support measures and financial relief for the sector. a push for better training especially in states where wildlife hazard is not necessarily always high on the agenda. 24 Our Priority: Operational Safety Our Priority: Airport Economics 25
2020 traffic trending aggressive lobbying by airlines for a blanket waiver of implementation of WASG issues at global level. In The data was collected prior to the outbreak of COVID-19 Overall, in 2020, ACI Asia-Pacific observed that the 80/20 usage requirements for the Winter 2020 the slot waiver discussion for the Summer 2021 and findings provide an indication of the dynamics of airport the year-on-year (YOY) decline of passenger season, ACI Asia-Pacific worked with ACI World to season, the WASB was able to reach a global charges and airfares before the advent of COVID-19. traffic commenced in late January. The situation advocate for a conditional waiver, reaching out to recommendation in November that was adopted by deteriorated rapidly and bottomed out around -95% policy-makers in 11 countries and making substantial a number of jurisdictions in the region. On the other Assessing the financial burden of public health in mid-April. The trend showed some improvements inroads in several markets where the debate was hand, there were also some countries that opted measures in early May, driven by the resumption of domestic previously dominated by airlines. In December, ACI to tailor the policy decision based on local market The Committee established a working group travel in China and the Republic of Korea. The worked together with Sydney Airport in Australia conditions. in the third quarter to assess the cost burden of YOY decline slowly improved to around -70% in on a submission to local government suggesting implementing a common set of 28 public health November. However, the trend deteriorated yet that slot rules would need to be tailored for the measures at airports. Given that many airports were again from December and into the first few weeks circumstances that are unique to individual airports. operating at limited/ partial capacity, the financial of 2021 due to the resurgence of new COVID-19 burden was shown to be insignificant. The working cases in many countries. At the global level, the new governance structure group will continue to monitor the developments. of the Worldwide Airport Slot Guidelines (WASG) Slot allocation commenced in January 2020. Under this new Privatization and infrastructure development The newly-created ACI Asia-Pacific Regional Task structure, the Worldwide Airport Slot Board post-COVID-19 Force on Slot Allocation was activated in February. (WASB), consisting of representatives from To assist policy makers in preparing for the next The first task at hand was supporting global airports, airlines and slot coordinators, is the body wave of airport privatization in India, ACI Asia- discussions in response to COVID-19. Addressing that discusses, reviews and approves policy and Pacific finalized a policy brief on privatization in India in August 2020. The policy brief provided eight recommendations for improving the international private sector’s participation in India’s airport sector. In anticipation of the need for more private funding Total Airport Passenger Traffic (COVID-19): selected to support airport infrastructure development post- COVID-19, the Committee proposed to establish a working group on privatization in 2021 with the aim airports in Asia- Pacific and the Middle East Regional Economics Committee to develop recommendations to reform concession The Regional Economics Committee adjusted its model/ privatization framework. work programme to support COVID-19 related Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. initiatives and pave the way for the recovery. 25000 Regional study on airport charges and airfares A regional study analysing airport charges and airfares was finalized in the second quarter. The study was a 20000 response to advocacy efforts by airlines around the world calling on governments to step up regulation on airport charges, claiming that airports have monopoly power resulting in higher airport charges. 15000 Thousands As the COVID-19 recovery will be slower than originally expected, airlines around the world are being aggressive in asking airports to forego charges as evident in their active lobbying efforts. The Support to ACI World 10000 findings of this study will help provide the proper Throughout 2020, the Committee supported a context for the airport charges discussions before number of global level studies led by ACI World policy makers and serve as discussion tools for ACI including the Capital Expenditures Needs Study and and members. the Value Creation by Airport Groups Study. 5000 The key findings of the study are: Committee leadership • Airport charges represent a relatively small We would like to thank outgoing Chair Mr. Gregory share of airlines’ costs. Jamet of Kansai Airports for his tenure and 0 • Airport charges have been mostly flat or leadership of the Regional Economics Committee. Week decreasing over the past decade. He served as Chair from 2019-2020, and as Vice • Airport charges play a relatively small role in Chair from 2017-2019. 2020 Week 1- 2021 Week 5 2019 passenger 2020 passenger 2021 passenger determining the price of an air ticket. traffic traffic traffic 30 Dec 19 - 31 Jan 21 26 Our Priority: Airport Economics 27
our Priority ENVIRONMENT Despite the ramifications of the pandemic, ACI To highlight airports’ use of renewable energy, Green Airports Recognition term. The study is conducted under the Asia-Pacific continued promoting and raising ACI Asia-Pacific addressed participants at a The 2020 Green Airports Recognition leadership of the ACI World Environment environmental awareness in the region through workshop on Solarization of International Airports programme recognised nine airports on Standing Committee. virtual platforms and encouraged members to organised by the International Solar Alliance. The World Environment Day for submissions continuously mitigate the environmental impact presentation outlined ACI’s response to the Paris on water management which documented The airport Long-Term Carbon caused by operations or expansion at airports. Agreement, explained the new Airport Carbon approaches to waste water treatment, Goal study has fully engaged with Climate change mitigation has become a topic of Accreditation levels 4/4+ and described an ongoing water harvesting, water recycling and the Asia-Pacific region members increasing interest in the region. Many airports Long-Term Carbon Goal study aiming to provide water reduction. The summaries of the through: believe the sector’s capacity to tackle climate change recommendation of goals and pathways to net zero case studies are available in the Green and have a sustainable business model will improve carbon. Airports Recognition 2020 publication, • 17 interviews with high-level airport public confidence during the COVID-19 recovery. available on the ACI Asia-Pacific website. executives and sustainability leaders Many of these outstanding best practices • A region-specific workshop Regional Environment Committee have also been nominated for case studies • Airport members’ survey Under the leadership of the Chair, Ir. Khairiah publication for the ICAO Eco-Airport • Four progress briefings to Asia-Pacific Salleh, General Manager, Engineering of Malaysia Toolkit e-collection. airports environmental experts Airports Holdings Berhad and Vice Chair Mr. M. • Briefing to the Regional Board. Muthukrishnan, Delhi International Airport Ltd., the The Green Airports Recognition promotes Regional Environment Committee (REC) decided to environmental best practices to minimize Due to the diversity and uniqueness of enhance and focus resources addressing important aviation’s impact on the environment and the Asia-Pacific and Middle East region, and emerging environmental issues. Throughout recognizes ACI Asia-Pacific’s members airports are at different points of their the year, the REC continued organizing and inviting for outstanding accomplishments in their decarbonization journey depending on experts to webinars to keep members updated on environmental projects. their geography, climate differences and different environmental and sustainability topics. availability of renewable energy sources. Eight webinars addressed a multitude of topics Celebrating its fifth anniversary, Green including the Long-Term Carbon Goal study, the Airport Recognition 2021 was launched with Bearing in mind the long-term rapid new Airport Carbon Accreditation levels, circular Airport Carbon Accreditation the theme of “Air Quality Management”. growth of traffic in our region, the related economy for Asia-Pacific airports and climate By the end of 2020, there were 59 accredited CO2 emissions and despite the COVID-19 change adaptation. airports in Asia-Pacific and the Middle East region, Long-Term Carbon Goal study pandemic, Asia-Pacific airports will representing 40.3% of the region’s air passenger The ACI World Governing Board (WGB) need to prepare for the climate change Aircraft noise survey traffic. has stated that the airport sector needs to mitigation challenge ahead and be aware At the beginning of 2020, the Aircraft Noise lead the debate and develop an action plan of the opportunities in renewable energy Management Working Group launched the first ACI In November, the Airport Carbon Accreditation on how the aviation industry can reach for cost saving. Asia-Pacific Aircraft Noise Management Survey. programme announced two new levels to align with net zero carbon and continue creating The survey provided insights for the REC to seek the Paris Agreement: Level 4 (Transformation) and economic and societal value. opportunity on advocacy and guidance document 4+ (Transition). The new levels are intended to development as part of the ICAO Balanced Approach encourage airports to reduce their emissions in line Airport members also want to take to Aircraft Noise Management framework. with the latest scientific and political developments ownership and signify their commitment and meet growing public and stakeholder in addressing societal challenges. As such, Advocacy expectations. the WGB commissioned, in October 2019, At ICAO’s Fourth Meeting of the Aerodromes a comprehensive study to determine the Operations and Planning Sub-Group (AOP/SG/4), Two airports from the region were among the first emission baseline, pathways and feasibility ACI Asia-Pacific presented the 2019 Environmental in the world to level up: Christchurch International for airports to achieve net zero in the long Survey and Green Airports Recognition 2020. The Airport and Indira Gandhi International Airport focus of the latter was on water management to reached Level 4 (Transformation) and 4+ (Transition) promote airports’ water management efforts. respectively. 28 Our Priority: Environment 29
our Priority HUMAN RESOURCES Suffice it to say, members of the Regional Human members, to ensure continuous staff development Mr. Masahito Nakashima, Assistant Manager at Capacity Building Resources (HR) Committee were caught up in the and capacity building endeavours. Central Japan International Airport Co. Ltd. was With the coronavirus outbreak early in the response to the pandemic crisis for much of 2020. As selected as 2020 Young Executive of the Year. year developing into a full-blown pandemic, airport members across Asia-Pacific and the Middle Due to persisting challenges, the December meeting Cargo Manager Mr. Naveen Raja Kannamala of ACI’s Developing Nations’ Airports Assistance East grappled with the impact of the pandemic, too was held virtually. Arising from the retirement GMR Hyderabad International Airport Ltd. and Programme was not able to proceed as planned. their HR departments also struggled to manage and and reassignment of representatives Ms. Wanporn Security Executive Mr. Abhishek Kumar of Mumbai Likewise, members’ participation in other ACI respond to the wellbeing and needs of its workforce. Buasri from Airports of Thailand and Mr. Sanjay International Airport Ltd. received honourable global training programmes were limited. Drops in passenger traffic and evolving operational Jain of Airports Authority of India, the Committee mentions. Airport member, Pohnpei International Airport, needs, saw HR departments supporting respective welcomed their replacements, Ms. Panit Stientape was able to attend training early in the year and still departments adapt work schedules and rosters, and Captain Raj K Malik, respectively. The panel of judges, chaired by Sheikh Aimen bin make use of the Regional Office’s subsidy provision develop contingency plans, step up communications Ahmed Al-Hosni, CEO of Oman Airports and through the Small Airports Assistance Programme. and make other arrangements to ensure the health Committee Chair Ms. Justina Tan of Changi Airport Secretary Treasurer of ACI Asia-Pacific Regional Members from Bhutan, Myanmar and Vanuatu and safety of the workforce. Where possible, Group updated members on the report to the ACI Board, also comprised: made use of the regional Online Learning Centre employees were allowed to work remotely, though Asia-Pacific Regional Board. Besides highlighting • Mr. Manjit Singh, Deputy Regional Director of Scholarship during the year. acknowledging many challenges remained for such the Committee’s collective mission and objectives Asia and Pacific Office, ICAO arrangements to be effective and conducive to to network and sharing best practices and industry • Mr. Achim Czerny, Associate Professor of the productivity. knowledge with one another, members recollected Department of Logistics and Maritime Studies, how previous years’ focus on HR Digitization and Hong Kong Polytechnic University Committee leadership the transformative needs thereto actually served as • Ms. Justina Tan, Managing Director, People, With travel restrictions, cancellation of in-person their foundation and better equipped them to cope Changi Airport Group meetings and other challenges arising from the with the COVID-19 pandemic. • Ms. Ada Tse, Deputy Director General, ACI pandemic, the Regional HR Committee transitioned Asia-Pacific to meet virtually on 15 July and 14 December. Based on members’ sharing throughout the year and in view of the diverse range of responses and The panel of judges concluded that Mr. Nakashima’s During the July meeting, the Committee shared undertakings, the Committee prepared a publication submission demonstrated substantial research their appreciation for the contributions of outgoing featuring case studies and high-level guidelines on effort and provided thoughtful recommendations on representatives from Taoyuan International Airport preparing the airport workforce and workplace for understanding and fulfilling passengers’ needs in the Corporation and Incheon International Airport the ‘new normal’ post-COVID-19 to share with the context of airports. Corporation, Messrs Vincent Hsu and Dong Hwa broader ACI Asia-Pacific membership. Shin, respectively. Members welcomed their respective replacements, Messrs Yuan Hung Ting The Regional HR Committee continued under the and Jeong Whey Kim. leadership of its Chair and Vice Chairs, Ms. Tan of Changi Airport Group, Ms. Florence Chung ACI Asia-Pacific Director General met virtually of Airport Authority Hong Kong, and Ms. Hind I firmly believe that the role of this programme has with the Committee and shared his Board-approved vision and Strategic Plan, as well as the latest impacts Mahmood of Bahrain Airport Company. become increasingly important as a platform to create and observations arising from the pandemic. Young Executive of the Year Award excellent innovative ideas. I would truly recommend that talented young people with high aspirations Committee members shared stories with one ACI Asia-Pacific’s signature HR programme, the Young another on initiatives from HR departments and Executive of the Year Award was developed with an airport colleagues to cope with the challenges of aim to encourage young talent development at airports who long for further development of the airport the pandemic. Initiatives ranged from stepped up in the region and stimulate professional excellence communications, provision of health and hygiene amongst future leaders. Introduced in 2009, the award industry participate in this programme. facilities, COVID testing, and flexible work is an annual research paper competition to encourage Masahito Nakashima, Assistant Manager, arrangements for the workforce. young talents in the region to contribute innovative solutions to current aviation industry issues. Members were reminded of the plethora of ACI The 2020 Young Executive of the Year Award topic Central Japan International Airport Co. online training and webinar opportunities available for was “Future of Airport Security”. 30 Our Priority: Human Resources 31
Our Members COUNTRY / AREA MEMBER AIRPORTS SHIJIAZHUANG Hebei Airport Management Holding Co., Ltd 4 TIANJIN Tianjin Binhai International Airport Company Limited 1 WUHAN Hubei Airports Group Company 4 117 XI’AN China West Airport Group 14 COUNTRY / AREA MEMBER AIRPORTS XIAMEN Xiamen International Airport Group Co., Ltd. 4 AMERICAN SAMOA ZHENGZHOU Henan Province Airport Group Co., Ltd 1 PAGO PAGO American Samoa Government 3 CHINESE TAIPEI AUSTRALIA KAOHSIUNG Kaohsiung International Airport, CAA 1 memberS ADELAIDE Adelaide Airport Limited 2 TAIPEI Taoyuan International Airport Corporation Ltd. 1 COOK ISLANDS BRISBANE Brisbane Airport Corporation Pty Limited 1 49 CAIRNS North Queensland Airports Operations Pty Ltd 2 RAROTONGA Airport Authority Cook Islands 2 CANBERRA Canberra Airport 1 FIJI CASUARINA Northern Territory Airports Pty Ltd 3 NADI Fiji Airports 2 GOLD COAST Queensland Airports Limited 4 FRENCH POLYNESIA HOBART Hobart International Airport Pty Ltd 1 PAPEETE Airport of Tahiti 4 MELBOURNE Australia Pacific Airports Corporation Limited 2 GUAM COUNTRIES / AREAS NEWCASTLE Newcastle Airport Pty Ltd 1 AGANA A. B. Won Pat International Airport, Guam 1 HONG KONG SAR, CHINA PERTH Perth Airport Pty Ltd 1 604 HONG KONG Airport Authority Hong Kong 1 SUNSHINE COAST Sunshine Coast Airport Pty Ltd 1 INDIA SYDNEY Sydney Airport 1 BAHRAIN * AHMEDABAD Adani Ahmedabad International Airport Limited 1 BENGALURU Bangalore International Airport Limited 1 BAHRAIN Bahrain Airport Company SPC 1 COCHIN Cochin International Airport Limited 1 BANGLADESH HYDERABAD GMR Hyderabad International Airport Limited 1 AIRPORTS DHAKA Civil Aviation Authority of Bangladesh 1 BHUTAN * LUCKNOW Adani Lucknow International Airport Limited 1 PARO Department of Air Transport, Bhutan 1 * MANGALURU Adani Mangaluru International Airport Limited 1 MUMBAI Mumbai International Airport Ltd 1 * New Member BRUNEI DARUSSALAM NEW DELHI Delhi International Airport Ltd 1 BANDAR SERI BEGAWAN Department of Civil Aviation (Brunei) 1 NEW DELHI Airports Authority of India 121 CAMBODIA INDONESIA PHNOM PENH Cambodia Airports 3 JAKARTA PT Angkasa Pura I (Persero) 15 CHINA JAKARTA PT Angkasa Pura II (Persero) 14 BEIJING Beijing Capital International Airport Co., Ltd. 1 IRAN * BEIJING Beijing Daxing International Airport 1 QESHM Qeshm International Airport 1 CHANGCHUN Jilin Civil Airport Group Company 3 TEHRAN Imam Khomeini Airport City 1 CHANGSHA Hunan Airport Co., Ltd. Changsha Huanghua International 1 Airport Branch TEHRAN Iran Airports & Air Navigation Company 59 CHENGDU Sichuan Province Airport Group Co., Ltd. 5 IRAQ CHONGQING Chongqing Airport Group Co.,Ltd. 1 ERBIL Erbil International Airport 1 GUANGZHOU Guangdong Airport Authority 5 JAPAN HAINAN HNA Airport Group Co., Ltd 10 FUKUOKA Fukuoka International Airport Co., Ltd 1 HANGZHOU Hangzhou International Airport Co. Ltd 1 NAGOYA Central Japan International Airport Co. Ltd. 1 HARBIN Heilongjiang Airports Management Group Co., Ltd 12 OSAKA Kansai Airports 3 HOHHOT Inner Mongolia Autonomous Region Civil Airports Group Co., 1 TOKYO Japan Airport Terminal Co., Ltd. 1 Ltd. Hohhot Branch TOKYO Narita International Airport Corporation 1 KUNMING Yunnan Aviation Industry Investment Group Company of 12 JORDAN Limited Liability AMMAN Airport International Group 1 NANCHANG Jiangxi Airports Group Company 6 AMMAN Jordan Airports Company PSC 1 NANJING Eastern Airports Co., Ltd 1 KAZAKHSTAN SHANGHAI Shanghai Airport Authority 2 ALMATY Almaty International Airport JSC 1 SHENYANG Shenyang Taoxian Int’l Airport Co., Ltd 1 NUR-SULTAN Nursultan Nazarbayev International Airport 1 SHENZHEN Shenzhen Airport Co., Ltd 1 32 Our Members 33
COUNTRY / AREA MEMBER AIRPORTS COUNTRY / AREA MEMBER AIRPORTS KIRIBATI SAUDI ARABIA TARAWA Airport Kiribati Authority 20 JEDDAH General Authority of Civil Aviation 27 KOREA MEDINA Tibah Airports Operation Co. Ltd. 1 INCHEON Incheon International Airport Corporation 1 SINGAPORE SEOUL Korea Airports Corporation 14 SINGAPORE Changi Airport Group (Singapore) Pte Ltd 1 KUWAIT SRI LANKA KUWAIT CITY Kuwait International Airport-D.G.C.A 1 COLOMBO Airport & Aviation Services (Sri Lanka) Limited 3 MACAU SAR, CHINA THAILAND MACAU CAM-Macau International Airport Co. Ltd. 1 BANGKOK Airports of Thailand Public Co. Ltd. 6 MALAYSIA RAYONG U-Tapao Rayong-Pattaya International Airport 1 KUALA LUMPUR Malaysia Airports Holdings Berhad 39 TONGA MALDIVES NUKU'ALOFA Tonga Airports Limited 6 MALE Maldives Airports Company Limited 1 UNITED ARAB EMIRATES MARSHALL ISLANDS ABU DHABI Abu Dhabi Airports 5 MAJURO RMI Ports Authority 1 DUBAI Dubai Airports 2 MICRONESIA (FEDERATED STATES OF) FUJAIRAH Fujairah - Department of Civil Aviation 1 POHNPEI Pohnpei Port Authority 1 RAS AL KHAIMAH Ras Al Khaimah International Airport 1 MONGOLIA SHARJAH Sharjah Airport Authority 1 ULAANBAATAR Civil Aviation Authority of Mongolia 19 USA MYANMAR HONOLULU, HI Hawaii Department of Transportation 15 MANDALAY MC-Jalux Airport Services Co., Ltd. 1 VANUATU NAYPYITAW Pioneer Aerodrome Services Company Limited 1 PORT VILA Airports Vanuatu Limited 3 YANGON Yangon Aerodrome Company Limited 1 VIETNAM NEPAL HOCHIMINH CITY Airports Corporation of Vietnam 21 KATHMANDU Tribhuvan International Airport Civil Aviation Office, 1 Kathmandu, Nepal NEW CALEDONIA NOUMEA Chambre de Commerce et d’Industrie 1 NEW ZEALAND AUCKLAND Auckland International Airport Ltd. 1 AFFILIATE Members 5 CHRISTCHURCH Christchurch International Airport Ltd. 1 members DUNEDIN Dunedin International Airport Ltd. 1 COUNTRY / AREA MEMBER AIRPORTS NAPIER Hawke’s Bay Airport Ltd 1 CANADA Vancouver Airport Authority 1 11 PALMERSTON Palmerston North Airport Limited 1 ISRAEL Israel Airports Authority 7 WELLINGTON Wellington International Airport Ltd. 1 airports USA Alaska International Airport System 1 NORTHERN MARIANAS USA City and County of San Francisco 1 3 SAIPAN Commonwealth Ports Authority 3 OMAN countries/ USA Los Angeles World Airports 1 Areas MUSCAT Oman Airports Management Company 3 ASSOCIATE Members PAPUA NEW GUINEA PORT MORESBY National Airports Corporation (NAC) – PNG 22 7 PHILIPPINES members COUNTRY / AREA MEMBER CATICLAN TransAire Development Holdings Corp. 1 CEBU Mactan-Cebu International Airport Authority 1 AUSTRALIA Australian Airports Association Ltd 7 CLARK Luzon International Premier Airport Development Corporation 1 CHINA China Civil Airports Association MANILA Manila International Airport Authority 1 countries/ HONG KONG SAR, CHINA Civil Aviation Department – Hong Kong Areas QATAR MALAYSIA Malaysian Aviation Commission DOHA Hamad International Airport 1 NEW ZEALAND New Zealand Airports Association Inc. SAMOA APIA Samoa Airport Authority 3 * PHILIPPINES Clark International Airport Corporation SINGAPORE Civil Aviation Authority of Singapore As of December 2020 34 Our Members 35
Our WORLD Equipment Planning and Construction Arconas Corporation * AECOM Asia Company Ltd * Elenium Automation Arup * BUSINESS Foshan Oshujian Furniture Manufacturing Co., Ltd. Engie Cofely * KONE * Jacobs U.K. Limited * Oshkosh Corporation Lead 8 PARTNERS Rapiscan Systems Pte. Ltd. * NIPPON KOEI Co., Ltd Safe Flight Inc. Ports Projects Management & Development Co (PPMDC) Smiths Detection (Asia Pacific) Pte. Ltd * Shanghai Ying Xing Assets Management Co., Ltd. Suzuoka Co. Ltd. Surbana Jurong Consultants Pte Ltd Western Sydney Airport 95 Consulting and Management * AFFILIATE Handling and Airfield ADK International Retail and Commercial Daifuku Co., Ltd. (Japan) Concession Planning International (Australia) Pty Ltd Aero Enable Co., LTD. Glidepath Limited DFS Group Limited members Aeroscape Services Pte. Ltd. Global Oil Services Emirates Leisure Retail Airbiz Aviation Strategies Pty Ltd Ground Handling Logistics 66 Greater Group Pty Ltd. Aviation Research Institute, Inc. Toyo Kanetsu K.K. Heinemann Asia Pacific Pte. Ltd Aviation Strategies International (ASI) Vanderlande Industries Singapore Pte Ltd * Beca Ltd. JT International S.A. * Lotte Duty Free Bradford Aviation Academy National Parking Company (Mawgif) IT and Communication Cam Ranh International Terminal Joint Stock Company (CRTC) Regular Paccaya Resources Ltd CAPA - Centre for Aviation Amadeus IT Group SA * Plaza Premium Group 29 Ceventas Pty Ltd Dyland Lianne Market Research & Consultant Co, Apple, Inc. * Space is Limited ATvanGarde Pte. Ltd. Subway * Envirosuite Limited * Cherrypicks Limited The More International Group GrayMatter Software Services Pvt. Ltd. Collins Aerospace * Independent Business Group Security Affiliate Dubai Technology Partners LLC (DTP) Jurutera Minsar Consult Sdn Bhd Esri * Keiser Phillips Associates Certis CISCO Aviation Security Pte Ltd Feeyo Technology Company Limited L & B Worldwide Australia Pty Ltd * DroneShield Limited * Fiplan GmbH Leading Edge Aviation Planning Professionals FISCAN - Beijing Zhongdun Anmin Analysis Technology Co Genetec Asia Pacific Pte Ltd Malaysia Airports Consultancy Services Sdn. Bhd. * Ltd Munich Airport International * Harris Orthogon GmbH * ISS Facility Services ICM Airport Technics Australia Pty Ltd NACO, Netherlands Airport Consultants * Nuctech Company Ltd IER Pte Ltd * Redwater Consulting Group Scarabee Systems & Technology B.V. * NEC Corporation Runway Safe Sweden AB OAG Aviation Worldwide Pte Ltd * Securitas Transport Aviation Security * Strategic Planning Services, Inc. (SPS) TrackIT Solutions OneAlpha To70 Aviation Australia * Trident Services Australia ProDIGIQ * WAISL Limited Wanzl GmbH & Co. KGaA SITA * Zurich Airport International Asia Sdn Bhd Travelsky Technology Limited As of December 2020 36 Message from the President Our World Business Partners 37
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