Accommodation Guide 2020/21 - Student Advice Service (SAS) - Central School of Speech ...
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Contents Welcome to Central! 4 SECTION ONE: WHAT ACCOMMODATION OPTIONS DO I HAVE? My Accommodation Options 6 Private Rentals 7-8 Student Halls 9-11 Living with a Resident Landlord / Homestay 12-13 SECTION TWO: HOW DO I FIND FLATMATES? Finding my Flatmates 15 SECTION THREE: HOW DO I BUDGET FOR MY ACCOMMODATION? The Rent Formula! 17 Other Housing related Expenses 18-20 My Weekly Spending 21 SECTION FOUR: WHAT SHOULD I LOOK FOR WHEN VIEWING A PROPERTY? 2
Inspecting a Property 23 SECTION FIVE: WHAT SHOULD I LOOK OUT FOR IN THE CONTRACT? My Contract 25-26 Contract Checking Services 27 Tennant Fees 28-29 My Deposit 30 Guarantors 31 Right to Rent Check 32 SECTION SIX: WHAT IF I HAVE A DISABILITY? Advice for Students with a Disability 34 SECTION SEVEN: CAN I HAVE A LIST OF CONTACTS? Useful Contacts and Links 36-38 3
Welcome to the Royal Central School of Speech and Drama! This guide’s main aim is to inform you of what accommodation options are available during your studies at Central. Whether you are looking to live a house with other students, live in halls or live on your own, it is important for your wellbeing that you find a living arrangement that you are comfortable with and a property that works for your budget. By providing you with a brief outline of what housing options you can choose from, our aim is make you feel more confident in making a decision about where you want to live. The Student Advice Service (SAS) Accommodation Guide contains: What type of accommodation options are available An overview of expenses you will have as a student What to remember when signing a contract A list of useful contacts and websites We hope you find this guide useful and we welcome any comments and feedback you may have. For an online version of this guide, please visit: https://www.cssd.ac.uk/content/accommodation-support Whilst Central aims to work with as many providers as possible, we do not endorse any individual organisation. This guide is for information only. 4
SECTION ONE: WHAT ACCOMMODATION OPTIONS DO I HAVE? 5
My Accommodation Options As a student at Central, you can choose from the following accommodation options: Private Rented Accommodation (p7-8) Many Central students decide to rent out a flat or house with other students or professional people working in London. Each student would usually have their own room and share communal spaces such as the kitchen, bathroom and living room and share the cost of bills. Some students live on their own, but this can be an expensive. Student Halls (p.9-11) University of London’s Intercollegiate Halls (p.9) As a college of the University of London, Central receives allocated rooms each year. Halls are located in Central London (near Paddington, Kings Cross St Pancras and Euston) and both catered and non-catered rooms are offered. Private Halls of Residence (p.10-11) Private halls are student residences operated by private companies. Rent generally includes all bills and rooms are self- catered, varying from studios, single en-suite and twin. Most have communal areas & include additional facilities like an onsite gym. Living with a Resident Landlord / Homestay (Host family) (p.12-13) Students sometimes opt for this type of accommodation as a more flexible and cost effective approach to renting. A student would usually get their own room and share the rest of the facilities with the Landlord/host family. 6
Private Rented Accommodation The majority of students at Central choose to live in private rented accommodation as this allows them to live with friends and have their own space too. It is usually more cost-effective than halls. Outlined below are a few pointers to help you in your search. Join Accommodation/Flatmate Finder Facebook Pages These groups are used by students searching for properties and/or roommates. Students post properties on this page if they are looking for flatmates or looking to move out and need to find a replacement tenant. You can also like our SAS Accommodation Page. RCSSD Accommodation Private Group: www.facebook.com/groups/296002547214739/ University of London’s Housing Services: Facebook Flatmate Finder: https://www.facebook.com/groups/FlatmateFinder/ RCSSD SAS Accommodation Page: www.facebook.com/RCSSD.Accommodation Attend the Sharers’ Days This event will allow students to meet other potential housemates. The SAS, the Student Union and University of London Housing Services will be there to provide advice and guidance. Local letting agents are also invited to present any suitable properties. Sharers’ Days for 2019 will be held on: Friday 17th July and Friday 21st August 2020* To book a place or learn more, please email sas@cssd.ac.uk stating your full name, course and the date you wish to attend. *Please note that following the Coronavirus outbreak, these dates may be subject to change. Please email SAS@cssd.ac.uk for confirmation and updates. 7
Contact a Letting Agent A letting agent acts as a channel of communication between a landlord and the tenant for the rental property. A large percentage of private accommodation in London is advertised via letting agents. Using a letting agent has its advantages as they have access to a large number of properties. However, do keep in mind that there is no government licensing of agents which means standards of service differ. Letting agents can join associations whose aim is to promote a high standard of service and codes of conduct. When choosing a Letting Agent, make sure they are a member of the following body: ARLA (Association of Registered Letting Agents) NALS (National Approved Letting Scheme) Below is a list letting agencies near to Central: Black Katz Managemnt and Lettings (t): 020 7328 5000 Alan Goldin Estates (t): 020 8209 0101, Cedar Estates (t): 020 7431 1100, Empire Estates (t): 020 8459 2600, Parkinson Farr (t): 020 8459 4555, Rose & Co Estates (t): 020 7372 8488, Dreamview Estates (t): 020 8455 0055 Letting Agencies across London - For a list of Letting Agents across London visit: www.housing.london.ac.uk/find- accommodation/our-landlords-and-letting-agents/registered- letting-agents Property Search Engines - A full list can be found on page 36. University of London’s Student Homes https://studenthomes.london.ac.uk/ (2nd and 3rd Year Undergraduate and all Postgraduate students only) Average Rent- Search the average rent in London by Postcode www.london.gov.uk/what-we-do/housing-and- land/renting/london-rents-map 8
Student Halls As a Central student, you have the option of choosing between the University of London Intercollegiate Halls and Private Halls. University of London Intercollegiate Halls The University of London owns and maintains eight Intercollegiate Halls. To be eligible for these halls you have to be a full time student. Students who are interested in living with students from other universities should consider this type of accommodation. To make an application for Intercollegiate Halls, please email sas@cssd.ac.uk. Intercollegiate Halls Allocation for 2020/21 Lillian Penson Hall 4 x Small Single En Suite Catered Rooms 11 x Single En Suite Catered Rooms £179.83 – £206.78 per week, £500 deposit, 40 week contract Halls are catered (two meals per day are provided and included in the rent) and you are not permitted to cook your own food. Meals are served at the following times: Breakfast: 8am-9:30am (Monday-Friday) Brunch: 11am-12:30pm (Saturday-Sunday) Dinner: 6pm-7:30pm (Monday-Sunday) If students are going to miss dinner in order to attend evening rehearsals, they can request a Packed Dinner. For more information visit: www.halls.london.ac.uk/lillian-penson- hall For Catering FAQs visit: https://halls.london.ac.uk/catering 9
The Garden Halls 5 x Standard Superior Self Catered rooms* £216.23 per week, 4 weeks rent deposit (£864.92), 40 week contract * each bedroom has its own toilet and washbasin with shared shower facilities. Every floor has shared showers with an average of one shower between 2 residents, there are also shared kitchen and dining facilities on each floor as well as access to the central kitchen and diner facilities within the development. For more information visit: https://halls.london.ac.uk/the-gardens For information about applying for a place at Lillian Penson Hall or The Garden Halls please visit our Intercollegiate Halls webpage https://www.cssd.ac.uk/content/university-londons-intercollegiate- halls or contact the SAS Office directly (t): +44 (0) 20 7559 3900 (e): sas@cssd.ac.uk Private Halls of Residence Private halls (sometimes called Purpose-built Student Accommodation or PBSAs) vary from traditional halls with long corridors of study bedrooms with en suite or shared bathrooms, to self- contained studio apartments with sports and entertainment facilities. Many also have shared flats where you can have a bedroom and share the kitchen with four or five other students. Halls can be found near Central and there is a hub of PBSAs near to Wembley Park tube station. Private Halls are one of the expensive ways of organising your accommodation, so students should budget carefully! Please note that if you wish to make an application for the private halls, you will need to contact them directly. 10
Private Halls near Central: IQ Student Accommodation Netherhall House (Men only) www.iqstudentaccommodation.com/ www.nh.netherhall.org.uk/ Goodenough College (PG only) Host Wembley www.goodenough.ac.uk/ www.hostwembley.london/ The Nido Collection AXO Student Living www.thenidocollection.com/student- www.axostudent.co.uk/ accommodation-west-hampstead/ AXO Camden Unite Students axostudent.co.uk/properties/axo- Beaumont Court: camden/ www.unitestudents.com/london/beau The Stay Club mont-court St Pancras Way: Camden: www.thestayclub.com/ www.unitestudents.com/london/st- Homes for Students pancras-way Bloomsbury Janet Poole House: Chapter wearehomesforstudents.com/index www.chapter-living.com/ Scape Wembley www.scape.com/en-uk/student- Urbanest Student Accommodation accommodation/wembley uk.urbanest.com/ For a list of private halls all over London, please visit: www.housing.london.ac.uk/find-accommodation/registered-independent- halls-residence www.cssd.ac.uk/content/private-halls-residence 11
Living with a Resident landlord / Homestay Some students opt for this type of accommodation as there is a more flexible approach to renting, i.e. there is space to negotiate a contract length that suits you. A student would usually get their own room (sometimes bathroom) and share the rest of the facilities with the Landlord/host family. There might be particular ‘house rules’ that might restrict your freedom and independence which would need to be explained in advance by the landlord/host family. Homestay is an accommodation option sometimes explored overseas students looking to improve English as their second language, who would like to live in a home setting or for those moving to London for the first time. Families/individuals offering homestay are generally very helpful to the student and are happy to give advice on living in London. Homestay also does not require you to commit to a long stay if the arrangement is not working for you. Central students sometimes post details of their room and host family on the SAS Accommodation Facebook platforms listed below. RCSSD Accommodation Group: www.facebook.com/groups/296002547214739/ RCSSD SAS Accommodation: www.facebook.com/RCSSD.Accommodation 12
Please note that the SAS does not have a database of Homestay Families. If you would like more information on homestay or would like to find families offering homestay, the University of London’s Housing Service provide more information on the organisations listed below: https://housing.london.ac.uk/find-accommodation/short- term-housing/homestay-host-family-accommodation Britannia Student Services http://britanniastudents.com/ HFS London http://www.hfslondon.com/ Home from Home - London Homestays http://londonhomestays.com/ Hosts International http://www.hosts-international.com/ Live-In Carers In recent years, some Central students have chosen to become residential carer assistants or personal assistants. This can be a paid position that also includes accommodation. However any student entering into a resident carer position, needs to carefully consider whether they have the time to undertake the duties of caring for the property owner and balancing this with their studies. 13
SECTION TWO: HOW DO I FIND FLATMATES? 14
Finding my Flatmates It is very important that you think carefully and talk about what you and your flatmates are looking in your house-share. This begins by choosing people you are comfortable sharing a home with. Students looking for flatmates often: Attend one of our Sharers’ Days events (find out more on p.7 or visit www.cssd.ac.uk/content/accommodation-support) Join the RCSSD Accommodation Private Group: www.facebook.com/groups/296002547214739/ Join the University of London’s Housing Services: Facebook Flatmate Finder: www.facebook.com/groups/FlatmateFinder/ Use an online search engine like o SpareRoom www.spareroom.co.uk/ Be cautious! If you’re meeting people you’ve communicated with online, arrange to meet in a public place or even think about bringing someone along with you. Remember to ask questions! Be prepared to ask and answer all kinds of questions in relation to living habits. For example: Do you mind friends coming to the house? What time do you go to bed? What music do you like? Do you cook? / How we will arrange a cleaning rota? These questions are not about judging one another, they are about working out how compatible you and your potential housemates will be. For further advice, please email SAS@cssd.ac.uk and more resources will be sent to you. 15
SECTION THREE: HOW DO I BUDGET FOR MY ACCOMMODATION? 16
THE RENT FORMULA!!! Many letting agencies charge rent on a weekly basis, however, if you wanted to work out how much you are paying per calendar month (pcm), this would be your calculation: Weekly rent Monthly 52 12 charged rent for (weeks (months = for the X in a ÷ the entire whole in a year) year) property property Then calculate… Monthly rent YOUR Number of people for the entire RENT ÷ in the house = property PCM For overseas students that want to work this out in their home currency, visit: www.xe.com 17
Other Housing related Expenses It is no secret that London is an expensive place to live. We therefore encourage Central students to choose a living arrangement that you (and your flatmates) feel financially confident with. Before you choose your accommodation, it is important to plan a realistic budget. This should include all your income (i.e. student maintenance loan, family contributions, bursaries, work salary etc.) and all of your costs. Do ensure that you work out a budget before you choose where to live. This could determine the type of accommodation you will eventually choose. Below is a table which indicates what expenses you will have on top of your rent in accommodation: X = Not included in rent Type of Utility TV Insurance Broadband Accommodation Bills Licence (contents) University of London X X Intercollegiate Halls Private Rentals X X X X Private Halls X X Homestay X 18
Council Tax If you are a full time student you are exempt from council tax. You will have to prove your student status by requesting a letter from the SAS. However, if you live with other people who are not full time students, they will still be eligible but may receive a discount. For further advice on this, please email SAS@cssd.ac.uk or get in touch with your local council: www.gov.uk/find-your-local-council. Utility Bills If you are living in a privately rented property, you may need to set up accounts with utility companies (e.g. water, gas, electric). The landlord should be able to tell you which companies supply your address. Utilities such as gas, electricity, water should already be connected when you move in. You should note down and photograph all utility meter readings for future reference. All you would need to do is open an account in your name or, ideally, the names of everyone in the property. TV Licence You will need a TV License even if you live in halls or watching TV on your laptop. Full guidance can be found on the following site: www.tvlicensing.co.uk Telephone and Broadband If you are living in a private rented accommodation, ask your landlord if there is a working phone line/broadband or fibre optic internet connection in the house. If not, there are some suppliers that offer special student deals, including shorter contracts. You can compare student broadband deals at https://www.moneysupermarket.com/broadband/student- broadband/ If you opt for homestay, hosts generally allow you to use their wireless internet at no extra cost. However, this should be discussed when you enquire about the property. 19
Insurance It is a good idea to first check with your chosen accommodation if there is insurance to cover your possessions. If you are in halls, there is a possibility that some of your possessions are automatically insured. There may be an extra cost for higher value possessions such as laptops, so do ask before signing a contract with them. You may also wish to check with your family and see what type of household insurance they have. There are cases where your possessions are insured under household insurance even if you live away from home. If you are renting on your own, please double check with the landlord to see if your possessions are automatically insured (it should be stated in your housing contract). The landlord usually has insurance for the property which may not cover your possessions. Endsleigh are well- known for providing student friendly insurance and are the only insurance company recommended by the National Union of Students. Their website is: www.endsleigh.co.uk/Pages/Home.aspx 20
My Weekly Spending As prices for accommodation in London vary greatly, it is difficult to provide students with an exact figure. A student should expect to pay approximately £150 - £210 per week in rent. This of course depends on the facilities offered in the property, the size of the room and the area. Below is a rough guide of what a Student should expect to pay per week in London: £150 for accommodation* £10 for gas/electricity/water* £35 for food £2.50 for contents insurance* £1 for a TV License* £30 for entertainment £30 for travel £5 for books/equipment/printing/photocopying £10 Home Broadband*/ Phone bill £15 other costs such as toiletries, clothes, laundry Approximately: £288.50 per week *based on three people sharing It’s worth noting that the type of accommodation can change this guide. For example, Halls of Residence may cost approximately £200 per week (depending on location and room type, it can be more than this) 21
SECTION FOUR: WHAT SHOULD I LOOK FOR WHEN VIEWING A PROPERTY? 22
Inspecting a Property When viewing a property it is easy to get carried away and ‘fall in love’- especially when it has big rooms, a garden and if you are seeing it on a hot summer’s day: it will definitely seem more appealing. What you have to do is imagine it during the winter when it is a cold blustery day. Remember to ask yourself: Is it within your budget to heat all the large rooms? Do you want to spend your time gardening? Do you feel safe walking home at night in the area when it gets dark early? How close is it to transport links? Please have a look at the SAS’ Housing Checklist (https://www.cssd.ac.uk/content/accommodation-how-it-works). It gives you an outline of what to look out for when viewing a property. If you do not have one, request one from sas@cssd.ac.uk. For your SAFETY make sure: There is no evidence of damp, mould or condensation Windows are double glazed Locks on windows and doors are secure The heating in the house works- find out if the property is centrally heated or are there electric heaters? All furniture, décor and rooms are in good condition The bathroom has an extractor fan if it has no windows There is smoke alarms and a fire extinguisher There is a carbon monoxide detector Your landlord must give you an up to date Gas Safe Certificate for ALL gas appliances and ensure that the electrical installation is safe when tenants move in and maintained in a safe condition throughout its duration 23
SECTION FIVE: WHAT SHOULD I LOOK OUT FOR IN A CONTRACT? 24
My Contract On the Contract, also known as a tenancy agreement, always remember to check for the: Start date of tenancy Date rent is due monthly Length of the fixed term (if there is one) and the end date How rent is paid Promises, promises… If the landlord/ managing agent promises to carry out repairs, decorating or provide or remove furniture, make sure you receive a written and signed pledge. You may be able to negotiate some form of compensation if the written agreement is not carried out. Inventory Make sure the landlord provides you with an inventory so you and the landlord know exactly what is in the property and what condition it is in when you move in. If the landlord does not provide you with an inventory, you insist on one being created or write one yourself and send it to your landlord or letting agent. If any of the property/ furniture is damaged, do take photographs as evidence. For more information about inventories please get in touch with the SAS at SAS@cssd.ac.uk or visit Shelter’s Inventories page: https://england.shelter.org.uk/housing_advice/private_renting/how_ to_check_and_agree_an_inventory 25
As a student, you are likely to get an Assured Shorthold Tenancy (AST). The AST comes in two forms: Joint and Individual Tenancy The AST The tenant has exclusive possession of the property, so the landlord cannot enter without permission. The landlord needs to protect the tenant’s deposit and undertake certain repairs within a reasonable timeframe. Entitles the landlord to regain possession of the property at the end of the fixed term tenancy. The tenant is bound to this contract for the whole of the fixed period and liable for the rent- whether in occupation or not Your landlord needs to give you two months’ written notice on a standard form in order to end the tenancy. Joint AST If you have a joint AST it means you & your flatmates rent a property together, all named on the same contract & are jointly liable for the full rent of the whole property, all bills and the jointly responsible for the condition of the property. If one of the tenants wants to move out, there is joint responsibility for finding a new tenant and all tenants will be responsible for the full rent of the property. Individual AST An individual AST means that you are liable for the rent of YOUR room only, but have access to all the joint facilities of the property. Each tenant has a separate contract: you have no say in who moves into the property. Check the contract for liability for the bills. Always ensure your room has a lockable door with this agreement. This type of tenancy can only be given if the landlord is not a resident in the property 26
Contract Checking NEVER SIGN A CONTRACTServices YOU DO NOT FULLY UNDERSTAND. Remember that you have every right to take a copy of the tenancy agreement and seek advice from: The University of London Housing Service www.housing.london.ac.uk/cms/housing-advice/ Law Centre Federation www.lawcentres.org.uk/i-am-looking-for-advice Citizens Advice Bureau (CAB) www.citizensadvice.org.uk/index/getadvice.htm Shelter https://england.shelter.org.uk/get_help 27
Tennant Fees As of 1st June 2019, landlords and letting agents can no longer charge many of the fees that were often associated with renting. The Tennant Fees Act 2019 places strict laws on what a tenant can, and cannot be charged. What can I be charged for? Rent: You still need to pay rent, but you can’t be charged a higher amount for the first month to make up for the fees. Holding Deposit: A landlord or agent can still ask for a holding deposit to take the property off the market, but it cannot be more than the value of one week of rent. Security Deposit: Cannot be more than the value of 5 weeks of rent. Lost keys: You can be charge a reasonable cost to replace keys. The landlord or agent should be able to evidence this cost with invoices or receipts. Tenancy Changes: If you need to change the tenancy agreement (such as adding a replacement tenant) you can be charged reasonable costs (around £50). Early termination: Should not exceed the loss the landlord/agent has incurred (evidence should be provided to demonstrate losses). The landlord/agent can still take reasonable costs for damages, unpaid rent and bills from your security deposit. 28
What fees are prohibited by law? There are some examples of things that a landlord or agent can no longer charge for… - Fees for viewing a property - Tenancy setup fees - Admin fees - Inventory fees - Check in / Check out fees - Professional cleaning (although you are responsible to return the property in the condition you found it: aside from fair wear and tear) - Gardening services If you are unsure about any fees you have been charged, please reach out to the Student Advice Service: sas@cssd.ac.uk Does this apply to my contract? From the 1st June 2020 all contracts must comply with the Tennant Fees Act. What happens if I’m charged a prohibited fees? It should be refunded to you within 28 days of paying the fee. If still not returned, the landlord/agent is breaking the law and you can report them to your local council’s trading standards. The financial penalty for breaching the law is up to £5000 fir a first offence, and up to £30,000 for further offences. 29
My Deposit From the 1st June 2019, a deposit can be no more than the equivalent of 5 weeks rent (if the annual rent is £50,000 or less). Holding deposits are capped at one week’s rent. A landlord MUST protect your deposit by choosing to register with one of the following schemes within 30 days of receipt: Deposit Protection Service (DPS) www.depositprotection.com My Deposits www.mydeposits.co.uk Tenancy Deposit Scheme (TDS) – does not cover holding deposits* www.tds.gb.com The schemes encourage landlords and tenants to draw up clear tenancy agreements and provide a free service to resolve disputes. In any other scheme, the deposit is not protected by the law. If your landlord fails to protect your deposit or issue you with ‘Prescribed Information’ detailing how your deposit has been protected, how you get it back at the end of your tenancy and how to resolve disputes (please see more here), you can take them to court. The landlord will also be unable to seek possession of the property. *Landlords and Agents are not required to protect a holding deposit with a scheme before you become their tenant, however, once you have signed the tenancy agreement the holding deposit becomes a deposit which must be protected with a scheme. 30
Guarantors Most landlords or agents insist on a guarantor. A guarantor is someone who agrees to pay your rent and reimburse the landlord for any damage caused at the property if you, as the tenant, fail to do so. A guarantor is usually required to: - Be resident in the UK - Complete a reference check. Guarantor agreements are legally binding. For many students, their guarantor might be a family member of family friend. If you are an entering into a joint tenancy, your guarantor will most likely be guaranteeing the rent for the whole property and not just your share of the rent. Where possible, it is better for your guarantor if the guarantor agreement: - Limits their liability to just your share of the rent. - Limits the guarantee to the set period of time, i.e. the fixed term of the contract. - Limits the guarantee to only the rent and does not include the costs of damage or disrepair. What if I don’t have a guarantor? International students who do not have a UK-based guarantor may be asked to pay rent in advance, e.g. 3-6 months. Students should try to negotiate to limit the amount of rent in advance that you need to pay. Six months’ rent in advance should be the maximum upfront payment. Students without a guarantor can ask their letting agent/landlord/hall of residence if they would accept the student using the services of a Guarantor company (e.g. https://www.housinghand.co.uk/) in lieu of a guarantor. Please note that Central does not operate a Guarantor scheme. 31
Right to Rent Check This information is important for UK and International Students. Landlords and letting agencies are required to carry out checks relating to the immigration status of the tenants. This applies to UK students as well as international students. The landlord or the letting agent will ask you to provide original ID documents to prove that you have the right to rent in the UK and will take photocopies. This could include: - Passport - BRP (Biometric Residence Permit) If you don't have a passport, you have to provide 2 alternative documents instead. For example, a UK birth certificate and driving licence. Find a full list of acceptable documents on GOV.UK: Right to rent user guide REMEMBER! - You should not be charged for a Right to Rent Check - Do not send any original documents via post or email to the landlord or the letting agent – these checks need to be done in person - It is illegal for a landlord or letting agent to discriminate against you on the basis of your nationality or race If you have any questions, please email sas@cssd.ac.uk or if you require more information, visit: www.gov.uk/righttorentchecks 32
SECTION SIX: WHAT IF I HAVE A DISABILTY? 33
Advice for Students with a Disability For support and advice on adaptations you might need if you have a disability, contact dds@cssd.ac.uk Below are a list of organisations that offer advice, support and guidance regarding housing and disability. Habinteg www.habinteg.org.uk/main.cfm Ability Housing (requires a referral from your social worker) www.ability-housing.co.uk/ Thomas Pocklington Trust: for people with Sight loss, blindness and partial-sight www.pocklington-trust.org.uk/guide-finding-home-visually- impaired-people www.pocklington-trust.org.uk/i-will-be-student Disability Rights UK www.disabilityrightsuk.org/getting-advice https://www.disabilityrightsuk.org/how-we-can-help/benefits- information/factsheets/education-factsheets Disability Rights Commission www.odi.gov.uk (Information on disability rights) Rethink https://www.rethink.org/living-with-mental-illness/housing Private Halls of Residence Please note that if you are living in halls, it is illegal for them to charge you higher rent or an additional fee to accommodate any form of disability. 34
SECTION SEVEN: CAN I HAVE A LIST OF CONTACTS? 35
Useful Contacts and Links Student Housing Advice The Student Advice Service (t): 020 7559 3900 (e): sas@cssd.ac.uk Opening Hours: Monday to Friday 9am – 6pm (Term Time) Facebook: RCSSD Accommodation Group: www.facebook.com/groups/296002547214739/ University of London’s Housing Services: Facebook Flatmate Finder: https://www.facebook.com/groups/FlatmateFinder/ SAS Accommodation: www.facebook.com/RCSSD.Accommodation University of London Housing Services: www.housing.london.ac.uk (t): 020 7862 8880 (e): housing@london.ac.uk Disability Rights Commission – information on disability rights and accommodation: www.odi.gov.uk Independent Advice Bodies Citizens Advice Bureau: www.citizensadvice.org.uk Shelter: www.shelter.org.uk Legal Advice Civil Legal Advice: www.gov.uk/civil-legal-advice Law Centres Network: www.lawcentres.org.uk/ Law Works: www.lawworks.org.uk/ University of London Housing Services: www.housing.london.ac.uk (t): 020 7862 8881 36
Letting Agency Associations ARLA (Association of Registered Letting Agents): www.arla.co.uk NALS (National Approved Letting Scheme): www.nalscheme.co.uk NAEA (National Association of Estate Agents): www.naea.co.uk RICS (Royal Institute of Chartered Surveyors): www.rics.org TPOS (The Property Ombudsman Service): www.tpos.co.uk LLAS (London Landlords Accreditation Scheme): www.londonlandlords.org.uk Property Search Engines https://housing.london.ac.uk/find-accommodation/housing-database https://studenthomes.london.ac.uk/ (2nd and 3rd Year Undergraduate and all Postgraduate students only) www.rightmove.co.uk https://www.zoopla.co.uk/ https://www.openrent.co.uk/ https://www.spareroom.co.uk/ https://www.accommodationforstudents.com/in/london Find your Local Council https://www.gov.uk/find-local-council Safety www.GasSafeRegister.co.uk/Students www.electricalsafetyfirst.org.uk/guides-and-advice/for-students/ Deposit General Information: www.gov.uk/tenancy-deposit-protection Deposit Protection Service (DPS): www.depositprotection.com/ My Deposits: www.mydeposits.co.uk/ Tenancy Deposit Scheme (TDS): www.tds.gb.com/ 37
Currency Converter XE Services: www.xe.com/ Travel Transport for London: www.tfl.gov.uk/ Local Letting Agencies Black Katz Managemnt and Lettings (t): 020 7328 5000 Alan Goldin Estates (t): 020 8209 0101 Cedar Estates (t): 020 7431 1100 Empire Estates (t): 020 8459 2600 Parkinson Farr (t): 020 8459 4555 Rose & Co Estates (t): 020 7372 8488 Dreamview Estates (t): 020 8455 0055 Useful Numbers: Police Emergency 999 Police non- emergency 101 NHS Direct 111 111 Crime Stoppers 0800 555 111 38
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