A Strategic Review of Desert Knowledge Australia - Prepared forthe Northern Territory Department of Business by Charles Darwin University
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Strategic Review of Desert Knowledge Australia - January 2014 A Strategic Review of Desert Knowledge Australia Prepared forthe Northern Territory Department of Business by Dr Don Zoellner Northern Institute Charles Darwin University A1ice Springs January 2014
Strategic Review of Desert Knowledge Australia - January 2014 Table of Contents Table of Contents Page 2 2. Executivesurnmary Page 3 3. Strategic Review Objectives Page 4 4. Desert Knowledge Australia Outcomes to Date/Future Deliverables Page 9 5. Return on Investment to the NT Government Page 19 6. Governance Arrangements of Desert Knowledge Australia Page 21 7. NT Government Commitments to Desert Knowledge Australia Page 26 8. Future Desert Knowledge Australia Scenarios Page 28 9. Alternative Business Operating Models Page 31 10. Directlmpacts on Employment and Economy Page 35 11. National Impact and Related Benefits to the Northern Territory Page 38 12.1nterrelationship Between Desert Knowledge Australia and Ninti One Page 43 13. Options for NT Government Consideration Page 45 14. Appendix One - Terms of Reference Page 48 15. Appendix Two - Conduct of the Research Page 52 16. Appendix Three - Documents Examined Page 54 17. Appendix Four - Confidential Consultations Page 58 18. Appendix Five - Desert Knowledge Australia Staff Numbers/ Year Page 60 19. Appendix Six - Data for NT Government Return on Investment Page 61 20. Appendix Seven - Individual Project Cash Income Page 66 21. Appendix Eight - Chronology Leading to Desert Knowledge Australia Page 68 1997-2004 22. References Page 72 2
Strategic Review of Desert Knowledge Australia - January 2014 Executive Summary The Desert Knowledge Australia Act(2003) provided the charter for an organisation that would be based in the Northern Territory but have a national mandate to encourage and facilitate social and economic change in desert/outback/arid/remote Australia under the direction of Northern Territory Cabinet Ministers. Even with a miniscule budget and minimal staff resources, a mostly volunteer Board has joined with a senior management team in a self-referential belief system that they possess a special capacity to rapidly alter the course of socio-economic affairs outside of the major coastal cities through a process of devolved governance reform In the absence of Northern Territory Government engagement but guided by an open-ended and overly optimistic piece of legislation, personal causes and trends have provided the strategic guidance for Desert Knowledge Australia forthe pastfive or six years' A self- referencing environment dominated by a consistent group of persons has emerged and contributed to an operational style that is inconsistent with contemporary governance standards. In spite of indicating that the Northern Territory Government would consult with the community in a review of Desert Knowledge Australia three years after the legislation was passed, this is the first such analysis The review was informed by confidential consultations held with 47 individuals in addition to the examination of more than 140 documents and websites during December 2013 and January 2014. The content of this report describes the majorthemes that have arisen from this extensive accumulation of financial details, opinions and written materials rather than the opinions of the reviewer. A purposeful decision was taken not to presentthe findings in a more traditional'management speak' style, but to use a form of descriptive story-telling in an effort to cutthrough the buzz words, complexity and confused messages that are associated Desert Knowledge Australia in order to determine what government has inherited In spite of the loss of connection with the political and public service leadership, Desert Knowledge Australia has made a significant return on the Northern Territory Government's investment while helping to diversify/support economic development in Central Australia As always, there a number of possible scenarios and future operational possibilities available to government for an organisation like Desert Knowledge Australia. Serious consideration should be given to a combination of legislative change, board and senior management renewal and Ministerial direction. The bipartisan foundation al proposition that organisations and individuals would work together in mutually reinforcing partnerships, alliances and networks was not only wildly optimistic, but neglected the reality of how funding is distributed and whattypes of behaviours are rewarded Ifthe Northern Territory Government envisages a future use for Desert Knowledge Australia's brand value and the related infrastructure investment, considerable attention will need to be paid to rebuilding the relationships between the corporation and . government . the community . the knowledge producers and innovators of the Northern Territory 3
Strategic Review of Desert Knowledge Australia - January 2014 Strate ic Review Ob'eatives Subject to the passage of the legislation by the Assembly, the government will review the legislation in three years' time. Desert Knowledge is a new and innovative project, appropriate for an economy moving into the developing field of knowledge and innovation. It is also a projectthat has been conceived, nurtured and developed with close community consultation. Accordingly, three years would seem to be an appropriate time after which the government intends to once again consult with the community on the legislation (Clare Martin, Second Reading Speech I May 2003) This report of the strategic review Desert Knowledge Australia (DKA) provides a determination whether the original philosophy, intent and the public policy aspirations of the Northern Territory Government(NTG) and desert communities are being achieved and is representative of value on investment under the currentfunding arrangements. The views in this report capture the observations and contributions of those who were consulted and in the extensive documentation, rather than those of the reviewer, unless otherwise noted. The structure of the report is based upon the review deliverables that are described in the terms of reference in Appendix One In order to make this assessment a wide variety of electronic and hard copy documentary sources were examined. Consultations were held with nearly 50 individuals. In spite of the coincidence of the Christmas-New Year period, not a single person rejected a chance to talk with the reviewer indicating a high level of recognition of Desert Knowledge Australia and their equally strongly held views - both positive and negative. Appendix Three lists the documents while Appendix Four describes the individuals and their organisational affiliations The options presented for consideration that have been drawn from this review necessarily reflect the findings and interpretations of a single individual and should be treated as such However, the collection of information has been extensive and has attempted to capture both the spirit and the more easily quantified outcomes attributable to Desert Knowledge Australia. This material has generally been framed in the form of where it has been, where it is now and where its future might lie The overallimpression of Desert Knowledge Australia that has emerged from this process can be summarised as follows . nothing about Desert Knowledge Australia is at it seems . its uricritical adoption of 'buzzwords'is irresistible . Desert Knowledge Australia has moved from being engaged and listening to aloof and lecturing and . this is an organisation that has lost its way, most likely due to an initial overly optimistic assessment of the potential of synergies and collaboration being rewarded in both financial and operational terms Desert Knowledge Australia is an organisation that has attracted significant levels of external funding tied to specific projects, most of which were conceived of and commenced in the earliest days of planning. The ongoing reality is that Desert Knowledge Australia is totally 4
Strategic Review of Desert Knowledge Australia - January 2014 reliant upon continued Northern Territory Government funding to provide the base from which the other projects can operate. ' Two features dominate the origins of Desert Knowledge Australia. The first was a desire on the part of Government(as part of the A1ice in Ten program) to respond to the latest economic downturn facing central Australia in the late I 990s by looking beyond the traditional but variable industries of government, primary production, tourism and mining in order to stabilise and grow the regional economy. The second was a recognition that many of the issues facing the desert Australia were cyclical and often were like the landscape itself, with vast distances, sparse population, pockets of significant potential, viewed differently by different groups and complex understandings had developed in response. In other words, a 'desert ecosystems' model was developed that would serve as the foundation for Desert Knowledge Australia At the risk of oversimplification, ecosystems are built upon sets of complex relationships and Desert Knowledge Australia was modelled from this style of thinking which, in turn, determined the types of organisational structures, the layout of the precinct and the business model. The original intention for Desert Knowledge Australia was to create both an 'umbrella' mechanism and a place to facilitate interrelationships that acknowledge the special characteristics of the arid zone. There was also a 'heady','optimistic','romantic' and 'possibly naive' view that there exists a special'desert knowledge'that could be determined and disseminated to the rest of the world. Desert Knowledge Australia was never conceived of as a stand-alone, commercially viable organisation. It was to be another tool available to the Northern Territory Government to support and improve Central Australian social and economic prosperity. The structure was also envisaged as a means to maximise Northern Territory control and economic benefit in recognition of the practical reality that many Commonwealth funded programs prefer to support activities that take place in multiple jurisdictions The simple proposition was that more knowledge and better ideas emerge when a group of people work together rather than leaving isolated individuals to their own devices. Desert Knowledge Australia was to facilitate this growth in knowledge and ideas by brokering relationships, building alliances (Societies of Participants), offering a physical space to get together (the Precinct), sponsoring desert research (the Cooperative Research Centre) and improving communications between like-minded individuals and organisations (Outback Business Network and the Virtual Meeting Place). Desert Knowledge Australia was conceived of as an expert organisation that could build and maintain an ecosystem of relationships that would bring benefit to the Northern Territory by harnessing the research and knowledge produced locally and selling it both nationally and even internationally In order to accomplish these tasks, Desert Knowledge Australia was linked into the very highest levels of both the Northern Territory Public Service and the Northern Territory Government. Ministers and senior public servants took a keen interest in and had a strong commitment to Desert Knowledge Australia and, in return, the governance and management of Desert Knowledge Australia were highly responsive to the various organisational and political needs of the Northern Territory Government. However, with changes in key This position is described in each of the annual audited financial statements prepared by the Northern Territory AuditorGenerals' office. For example, see p. 16 Desert Knowledge Australia Annual Reportforthe financial year ended 30 June 2012 5
Strategic Review of Desert Knowledge Australia - January 2014 personnel in both Desert Knowledge Australia and the Northern Territory Government, this close link has not been maintained overtime This set of concepts was translated into the Desert Knowledge Australia Act(2003, p. I) The objects of this Act are (a) to encourage and facilitate education and training, research, commerce and technology that is relevant to the health, well-being, sustainable economic and social development and improved livelihoods of all communities in deserts and arid lands (b) to develop wealth creation activities in deserts and arid lands in a manner that promotes harmony in and between communities in deserts and arid lands while maintaining the economy and environment of deserts and arid lands in an ecologicalIy sustainable manner and the culture and identity of those communities (c) to encourage and facilitate the formation of partnerships, joint ventures, alliances, networks and other cooperative arrangements forthe purpose of achieving the objects specified in paragraphs (a) and (b) and (d) to establish a statutory corporation to carry out activities forthe purpose of achieving the objects specified in paragraphs (a), (b) and (c) Most of the recently developed activities that have produced the outcomes summarised in the next section can be described as intellectually unadventurous. Both the Board and management have drifted into safe areas that are already well served - school education, leadership and critiquing government as an institution. Few significantly new or specialised desert knowledge agendas have been developed by Desert Knowledge Australia since the initial consortium handed over operations. The one possible exception exists in the Desert Leadership sub-programs that participants have found to be very stimulating and useful at a personal level, although few cash donors have maintained a long term relationship with the program. Nor has the alumni of the program been formally harnessed to promote Northern Territory Development or major new knowledge been captured and applied as a result of the leadership series Desert Knowledge Australia has chosen to operate in spaces that are most similar to social philanthropy, as opposed to commercial, economic or health development. The manner in which it operates bears a remarkable resemblance to the nature of seeking and granting philanthropic funds described by Michael Hooker(1987, pp. 128.35) as "playing a game of rhetorical persuasion where the rules regarding honesty and candour are suspended or subtly altered". A "conspiracy of optimism" arises from the strongly shared desire to do something important. "A conventionalis ation of belief emerges that is mutually supportive and rejects contrary views and evidence". The participants are afflicted with a "myopic optimism" 6
Strategic Review of Desert Knowledge Australia - January 2014 The 01
Strategic Review of Desert Knowledge Australia - January 2014 potential opportunities on which the DKP partners should focus energy and Investment in order to develop further into a prospectus In simple terms the two clear patterns represented . Clear zones for 'activity areas' or . Activity areas which are fully integrated Note: Subsequent to the Studio Sessions, a third clear pattern emerged, namely a layering of the two clear patterns that emerged from the group work during Session 2.7 Another example of this seemingly congenital incapacity to clarify and adopt specific strategies appears in the D/
Strategic Review of Desert Knowledge Australia - January 2014 Outcomes to Date/Future Deliverables The consultations produced two recurring themes in relation to the past decade's outcomes from Desert Knowledge Australia. The objects of facilitation, encouragement and development specified in the Act have no easily quantified or universally accepted outcome measures. Similarly, they are seldom subject to measurement in the short term. Regardless, many of those consulted feltthat Desert Knowledge Australia was one of the few 'good news' stories from Central Australia and that the Northern Territory Government could make much better use of positive accounts of life in the arid zone While Desert Knowledge Australia has undertaken a variety of smaller activities, mostly to do with bringing groups together and facilitating cooperative actions and establishing the business operations of the corporation, the items listed below are the major activities that have been described in the annual reports. Refer to Appendix Seven for a consolidated list of the annual current(2012) dollar value income for each of these projects Desert Knowledge Australia provided low-cost student accommodation using flats at Priest Streetfrom 2004-08. This activity was wound up because the demand for yearround accommodation was not present and the program was being subsidised from core funding The initial assumption was that a largish number of students would be attracted to study and conductresearch in the precinct and that a lack of affordable accommodation would have been a barrier to living and studying in A1ice Springs The Desert Knowledge Precinct has been established as required by the Desert Knowledge Act. This was achieved by the consolidation of three parcels of land. These included one lot subject to native title claim, one that was considered by the Northern Territory Government to be freehold and one that had been apparently 'overlooked' by most parties in respect to native title. The combined 73 hectare site is subject to a registered Indigenous Land Use Agreement that was jointly signed by Lhere Artpe, the Central Land Council, the Northern Territory Government and Desert Knowledge Australia. ' In spite of the clear statement of function from the Act"to establish, develop and manage the Desert Knowledge Australia Precinct" (Northern Territory of Australia 2003, p. 3), the current Board and management find it difficult to achieve this task. In addition to believing that"The Precinctis a risk"; they go onto state in reference to managing and developing the precinct, "we can't keep trying to do it ourselves - we don't have the time or the expertise"." Reflective of this type of segregated thinking about the operational responsibilities for the Desert Knowledge Precinct, even the annual budget separates 'core Dl
Strategic Review of Desert Knowledge Australia - January 2014 A Regional Video Network was established in 2003 and progressiveIy expanded through 2005 based upon an AUSlndustry cash contribution of $256,000 and a considerable donation of telecommunications access by Telstra. This video connection linked regional and remote centres in the Northern Territory, New South Wales, Queensland, Western Australia and South Australia in order to promote and explore business opportunities and to use what was then fairly modern technology to meetthe partnership and alliance-building responsibilities listed in the Desert Knowledge Australia Act. This early activity has in orphed into a long running series of connections through the Virtual Meeting Place (still supported in-kind by Telstra) which involves video and teleconferencing on a range of topics. In addition, the Desert Digital Futures program can trace its origins back to this initial interest in and use of information and communications technology. The Outback Business Network has a long history within Desert Knowledge Australia and its task to establish networks, partnerships and alliances with a goal to improve economic activities and livelihoods in the arid zone. The then Regional Video Network was built upon with an additional $40,000 of in-kind telecommunications support from Telstra to establish the Linked Business Networks Project. " Overtime this initial project has grown into the Outback Business Network which has attracted some $6,498,500 offunding overthe period 2008-13 and, other than the precinct itself, is the single largest activity of Desert Knowledge Australia. BHP Billiton has been a major contributor, but has confirmed that it will no longer support the project as it always viewed its contribution being used as start-up funding and that other financial sources would need to be found in the future. The sponsor believes that if businesses found true value in the network, they would help fund it. BHP Billiton's contribution was given as a way of providing support for Indigenous businesses as part of their Reconciliation Action Plan. BHP Billiton feels that its corporate objectives have been met. Desert Knowledge Australia provided a very useful and structured way for BHP Billiton to add value to the community in a way that meets their normal pre-investment audit requirements forthe distribution of financial grants. The capacity of Desert Knowledge Australia to both meet due diligence requirements of major corporations and philanthropies and attract monies that would notflow directly to the Northern Territory Government is one of the strengths of this body. Telstra's 'in-kind' contribution of telecommunications services to Desert Knowledge Australia is not limited to this project. The donation of a contractualIy specified amount of services is a purely commercial decision based upon the marketing assumption that many remote businesses will appreciate that Telstra Country-wide is also working in a similar environment and will decide to use this corporation's services. The Outback Business Network has come in for some criticism in the media as to whatis actually achieved through their activities. The style and content of the network's reporting" is remarkably similar to that used by the Department of Business when citing the successes of October Business Month. " Both rely heavily upon testimonials and soft focus stories to report upon their somewhat related activities of facilitating and encouraging businesses that are operating in some of the most difficult environments in the nation. The review has been unable to discover any surveys of Outback Business Network members as to their Desert Knowledge Australia Annual Report 2003-04, p. 8 Desert Knowledge Australia Annual Review 2012-13, p. 9 htt nunw. obm. nt. ov au/Pa es/default as x 10
Strategic Review of Desert Knowledge Australia - January 2014 perceptions of the service or if they are willing to pay for "ongoing marketing, business benefits for members"" in the future when the BHP Billiton sponsorship ceases. The overall summary of the outcomes from the Outback Business Network is possibly best described as 'hit and miss', with the positives outweighing the negatives. The network is perceived to be competing with other groups in the same space such as the Master Builders Association, tourism bodies, professional associations and various chambers of commerce and industry. The Desert Knowledge Australia Solar Centre has resulted from an initial study that was funded in 2005-06 through a grant of $19,500 that was directed to the Centre for Appropriate Technology. As a resultfunding for solar infrastructure was received, apparently by the Centre for Appropriate Technology, and in 2008-09 a book value forthe solar equipment of just under $2 million was transferred to the balance sheet of Desert Knowledge Australia and recorded as a donation from the Centre for Appropriate Technology. This was followed by another transfer of about $700,000 for additional solar equipment in 2010-11 (refer to Appendix Seven) It is difficult to ascertain if the Board or senior management actually understand the real costs associated with the ongoing operations of this project. For example, in a personal communication Desert Knowledge Australia (17 January 2014)indicated that"A separate depreciation amount is not allocated for the Solar Centre". However, the audited financial statements indicate an annual depreciation amount of $147,143 and an accumulated depreciation of $456,864 by 2012. " There is no record or recollection of a project profit and loss statement being presented to the Board forthe Solar Centre. It is reported that the Solar Centre had an income of $73,287 and an expenditure of $63,076 in the 2012-13 financial year. " This income derives from a complex mechanism of charging precinct occupants for a proportion of the total Power and Water Corporation quarterly bill plus an estimated amount of electricity generated by the demonstration facility, charged at commercial rates. This practice is at odds with the income statement described in the annual financial report which clearly states "This internal project's revenue stream is achieved through feeding of excess electricity generated back into the main grid. Expenses consisted of management and maintenancecosts maintenance costsofofthe the solartechnoloassets". solartechnology assets"" In spite of repeated searching, no evidence can be found that the Board or management understand the real costs associated with generating electricity through this demonstration facility. The Solar Centre will be revisited in the governance section of this report in relation to conflicts of interest to do with the transfer of operational costs of the Solar Centre to Northern Territory Government funding provided forthe operations of Desert Knowledge Australia and the Desert Knowledge Precinct In spite of the lack of clarity aboutthe financial operations and potential for conflict of interest between precinct occupants, Desert Knowledge Australia intends to expand activities in this area in conjunction with CAT Projects, the original partners. This is based upon the business objective' to "increase revenue from Dl
Strategic Review of Desert Knowledge Australia - January 2014 tAustralian Renewable Energy AgencyIfunding to A1ice Springs to build solar capability and capacity". There is no indication of any risk analysis being undertaken before proceeding down this path The Outback Tourism Project operated in 2004 and 2005 with an income of $427,500. In addition to facilitating the establishment of cross-border relationships, the program produced an Outback Tourism Strategy - Our Outback. ' Partnerships and Pathways to Success in Tourism. While there are various views as to the level of creditthat can be given to Desert Knowledge Australia for what became known as the A1ice Solar City program, there is no doubtthat A1ice Solar City would not have come into being withoutthe work that was provided by the original Desert Knowledge Australia consortium. There are quite specific references in a number of the interim Board minutes and the projectfacilitation work is described in the 2003-04 and 2004-05 Desert Knowledge Australia annual reports. The total solar city economic impact on the A1ice Springs economy is estimated to have been just under $93 million (Gerritsen, Zeng & 0'Leary 2012, p. 23) With the setting up in 2013 of a wholly-owned company, Desert Knowledge Foundation" the goal of establishing deductable gift recipient status that was first identified in 2004 has finally been achieved. " Desert Knowledge Australia believes that this provides a mechanism to receive philanthropic funds and access areas of support that would not be available to Northern Territory Government agencies. A number of those who were consulted who have experience with this source of funding cautioned that the philanthropic and corporate giving sectors require huge amounts of relationship maintenance and the capacity of a small, remoteIy based organisation such as Desert Knowledge Australia to achieve significant outcomes would most likely depend upon serendipity and personal contacts rather than a strategic action In addition, the foundation is seen as a means of establishing a research agenda guided by a volunteer research committee (apparently chosen by the now familiar self-referential processes) as well as a structural/organisational capacity to reallocate operational responsibility for unspecified Desert Knowledge Australia programs including an "opportunity to delineate DKA's non-precinct work, (siC) from its Precinct responsibilities"." The Desert Knowledge Foundation's focus upon a research agenda can also be represented as an attempt to return to the original purpose of establishing a cooperative research centre in association with the Desert Knowledge Australia and the precinct. They were each conceived of as part of a larger endeavourthat would work together to meetthe mandate laid out in the legislation. As history has demonstrated, the Desert Knowledge Cooperative Research Centre was able to generate enough finance and ideas to be able to set out on its own and the optimistic intentions of a research-based contribution to the partnership were not realised. Not only does the Desert Knowledge Foundation demonstrate the statutory corporation's preoccupation with seeking out new sources of funding but also the development of a dedicated source of empirical research to inform the strategies guiding Submission by Desert Knowledge Australia to the strategic review of DKA, p. 37 Desert Knowledge Australia Annual Report 2005 to 2006, p. 6 DKA transformation plan 2013-14, pp. 5-6 DKA Interim Board meeting number one minutes, p. I Draft Submission by Desert Knowledge Australia to the strategic review of DKA by its Minister, p. 34 12
Strategic Review of Desert Knowledge Australia - January 2014 Desert Knowledge Australia's programs as envisaged in the original optimistic planning phases. Societies of Participants and members have not been substantially achieved. There is virtually no reference to the societies until very recently in Board minutes. The Interim Board approved using the Desert Knowledge Australia mailing list as the Society of Participants. " During the course of this review, three different versions of the Societies of Participants were found. Each included the mailing list and then added, variously, the Desert Knowledge Precinct Occupants", the members of Lhere Artepe or the Commonwealth and WA, SA, Qld and NSW Governments. " The most positive descriptions of the concept of the societies ranged from 'a pain in the burn' to 'wildly utopian'. While the intention to draw a range of interest groups into the governance activities of Desert Knowledge Australia was recognised, the solution contained in the existing legislation has proven to be impossible to implement in any meaningful manner. The resolution of this rather clumsy engagement mechanism's difficulties will require legislative remedy. The Indigenous Education and Employment Taskforce, established in early 2006, came about as a result of "a conversation between the Director of the Central Land Council and the Chair of Desert Knowledge Australia"" and meets aboutfourtimes per year. " It has accessed $295,000 from a variety of institutions in order to facilitate the following: introduction of the A1ice Springs Partnerships for Success and Girls at the Centre programs in Central Australian high schools commissioning 'What's Your Dream?' aspirational media campaign that ran in 2008- 09 establishing Ajice Career Connections, a website aimed at building links between school students and employers the 2011 A1ice Springs National Aborigines and Islanders Day Observance Committee Awards. Many of those consulted are of the view that this task force, although well-intentioned, has demonstrated little original thinking, has imported knowledge from other jurisdictions that replicates existing or previously attempted programs and supported an awards program that actually diverts education funds from students' The website is effectiveIy useless. When accessed in December 2013, it listed a single employment vacancy from 2011 for a childcare position and the business list was only sparsely populated. There is no evidence of increased employment that is attributable to this initiative. It is impossible to determine the exact roles that have been played by Desert Knowledge Australia and the Indigenous Education and Employment Taskforce in any of these activities and there appears to be no ongoing or substantial reporting on the original goal"to achieve demonstrable improvements in education, training and employment outcomes for local Aboriginal people"" from this: 26 Desert Knowledge Australia interim Board minutes meeting 2, 30 and 31 March 2004, p. 4 Verbally reported during a visit to the Desert Knowledge Precinct. '' Desert Knowledge Australia Board meeting number 37 minutes, p. 4 '' Indigenous Education and Employment Taskforce: a brief overview January 2014, p. I ''htt :// desertknowled e. comau/Our-Pro rains/Other- roects/Indi enous-Education--- Em 10 merit-Taskforce Desert Knowledge Australia Annual Report 2007-2008, p. 8 13
Strategic Review of Desert Knowledge Australia - January 2014 Informal coalition of parties committed to change. Each party is independent, willing to work with other parties, is willing to take into consideration other parties' interests, and is bound by no obligation, other than to the commitment to cooperate and contribute to the greatest extent possible. " The current initiatives of the taskforce include further sponsorship of the A1ice Springs National Aborigines and Islanders Day Observance Committee Awards, an Indigenous Mentoring Group that is preparing a handbook for employers and another website, a 'pitch' for a National Centre of Indigenous Arts and Culture and an Indigenous Educators Group who are developing a message about Indigenous education aimed at politicians and bureaucrats. " These activities bear little relationship to the original goals of the taskforce listed above and demonstrate a recurring pattern of policy drift and unclear strategic direction. For example, due to the absence of a formal relationship between the Centre for Remote Health and Desert Knowledge Australia, important empirical information contained in research reports such as Youth programs in remote central Australian Aboriginal Communities (Lindeman, Flouris & Lopes 2013)is not used to guide the work of the Desert Knowledge Australia Indigenous Education and Employment Taskforce. There is a similar disconnection between the Taskforce and the majorresearch work in pathways to employment, remote education systems and investing in people being undertaken by Ninti One programs This loss of policy motivation and strategic concentration seems a rather inevitable outcome of Desert Knowledge Australia's "very broad mandate that is open to interpretation and emphasis"." The following three major outcomes/deliverables arise from the absence of strategic direction and theoretical innovation that portrays the potential positives of the desert environment as originally conceived. These programs use a very traditional approach to identifying and creating problems in forms that are amenable to government action - either directly or by establishing arm's-length bodies to undertake the work required to resolve the issue (Bacchi 2009). They also reflect a substantial philosophical and theoretical shiftfrom a focus upon the positive potential of remote knowledge and experience to an intellectually unadventurous and typically Australian approach as described by Colebatch (2006, p. I) - "what is the problem and what is government trying to do to address it?" Desert Leadership Programs have received financial support of $911,500 since their commencement with a week long program for 23 National Australia Bank (NAB) executives in 2006-07. This relationship with NAB continued until 2012 and has spread awareness of the Northern Territory and Desert Knowledge Australia throughout corporate Australia as these individuals have moved into different companies. Desert Knowledge Australia was paid a flat fee of between $15,000 and $20,000 to facilitate each NAB session. In 2009-10, the program added a heavily sponsored two year course known as the Ajice Springs Desert Leadership Program. In the following year an Ajice Springs Youth Leadership Program focused upon four secondary schools was included and this has run two sessions. The Allce Springs Desert Leadership Program was reconfigured to a one year program in its second Indigenous Education and Employment Taskforce: a brief overview January 2014, p. 2 Indigenous Education and Employment Taskforce: a brief overview January 2014, p. 2 Draft Submission by Desert Knowledge Australia to the strategic review of DKA by its Minister, p. 34 revised version in personal communication 17 January 2014 14
Strategic Review of Desert Knowledge Australia - January 2014 iteration in 2011-12 and a new variant has emerged in 2012-, 3 called Desert-City Connections with a target group of corporate clients. At leasttwo dozen 'partners' and sponsors have been listed as contributing to the operations of the various sub-programs and appear to have provided the operational budget. It is noticeable that few of these 'partners' maintain a long term relationship with Desert Knowledge Australia. TIO is currently funding the leadership programs through an annual grant of $100,000. In typical Desert Knowledge Australia style, it is difficult to clearly describe what it is that this suite of activities actually accomplishes as reference to the individual sub-programs frequently joins disparate parts together. There is no apparent mechanism in existence to use the alumni of the programs to promote the Northern Territory and its aspirations. Similarly, even though the participants dedicate significanttime to project work, there is no evidence that any of the projects have provided formal knowledge or research outcomes that have been converted to a useful socio-economic purpose. " While these leadership programs are possibly Desert Knowledge Australia's best known service, in fact, for many Ajice Springs people, it is the only thing that they can attribute to the organisation. The experience of being on the program is highly valued by those who have participated. However, more experienced people noted that the actual contentis imported into the desert environment and has been described as 'standard Harvard Business School' or even 'neoliberal'. Some feelthatthe operation of the program is 'flawed' because it relies too heavily upon 'ticking boxes' to demonstrate achievement. Strategically, the move by Desert Knowledge Australia into leadership (in response to a perceived problem of a lack of leadership) was very easy and seductive because it is a lazy policy proposition. Like training, it is very hard to mount an argument against having better leadership. Clearly, the Desert Knowledge Australia Act makes no reference to leadership as a function forthe corporation although there is reference to training. In addition, while the continual references to 'unique intercultural' characteristics of the programs may withstand scrutiny in the local community context; they are difficult to sustain at the national level. For example, Corporateconnect. AB operated by David Liddiard and Andrea Harms is tightly focused upon working with corporate executives to increase their capacity to engage with Indigenous Australians with a focus upon employment outcomes" as well as many other examples that render claims of 'unique intercultural' questionable. " Repeated references were made to a perceived weakness of these leadership programs being the lack of engagement of Charles Darwin University and Batchelor Institute of Indigenous Tertiary Education. remoteFocus has attracted $1,732,000 in funding from a diverse range of organisations including Rio Tinto, BHP-Billiton, Rio Tinto Aboriginal Fund and the Western Australian Local Government Association in the firstinstance. " Further funding was received two years later '' Desert-city Connections:intercultural leadership and learning, p. 2 36 htt ://WWWCcab. net. au/Cor OrateCOnnect AboutUs '' personally known to the reviewer include Dare to Lead and the involvement of May O'Brien and Joe Ross from WA, Enterprise and Career Education Foundation programs and the Community Matters module of the mental health resource for secondary schools Mind Matters produced as a result of close involvement of many key non-Indigenous educational leaders and Indigenous leaders including current Federal MP, Ken Whyatt. '' Desert Knowledge Australia Annual Report 2007-2008, p. 9 15
Strategic Review of Desert Knowledge Australia - January 2014 from the Australian Government and the Pilbara Development Commission '' This program exemplifies the major departure from the original focus upon a special desert knowledge that could be harnessed for positive impact across a range of economic and social fields remote Focus is driven by two considerations. The first is a desire to critique government while the second resorts to a very familiartechnique of creating a problem for government to resolve. No longer is the desert considered in a tough but positive light. The socio-economic status of remote Australia is now described as being in "grave circumstances","in crisis" and even as having the characteristics of "a failed state, ,.'0 According to the annual reports from 2007-2008 onwards, it appears that the main activity of remote Focus has been the convening of numerous meetings, workshops, consultations, presentations, dialogues and conversations resulting in the series of anecdotal exemplars published in Fixing the hole in Australia's heartland. ' how government needs to work in remote Australia. The set of proposals contained in that document pay minimal attention to the extensive literature on public policy implementation, social control and change in favour of "negotiated compacts" based upon existing governments redirecting significant levels of authority and funding to other, cross-jurisdictional bodies (Walker, Porter & Marsh 2012, p 63)." The strong focus upon public governance (particularly to do with new public management and neoliberalism)tends to lead to an intellectually impoverished discussion and severely constrains consideration of genuine innovation. These are not new ideas as demonstrated in the local government and self-management paper prepared forthe Royal Commission into Deaths in Custody (Gerritsen 1990) and previously known as devolution Currently, Desert Knowledge Australia staff are 'meeting with' a variety of organisations associated with the Ngaantjatjarra Lands in Western Australia in a bid to "develop and assess the implementation process around remote Focus and to evaluate recommendations of the remote Focus report"." The traditional owners of this region have a long and close association with the Chair of Desert Knowledge Australia who dealt with this matter as a conflict of interest at Board level discussions by removing himselffrom the meeting. While Desert Knowledge Australia describes this activity as its "first 'fee for service' endeavourin the field of remote Focus"" the Australian Government funding body is quite explicit that their contribution is a one-off grant Regardless, remote Focus is yet another Desert Knowledge Australia group of self-selected and self-referential persons who intend to "act as the interface between government and the community" where they will"co- design the new reality and provide a perpetual petition for change". Telling Iy, the 2013-17 strategic plan points out some serious structural issues that need to be resolved aboutremoteFOCUS . There is a need to clarify ownership. Is Desert Knowledge Australia facilitating a multi-stakeholder program or does Desert Knowledge Australia own the program? . Is remoteFocus a group of people? Desert Knowledge Australia Annual Report 2009-2010, p. 9 Desert Knowledge Australia Annual Report 2007-2008, p. 9 The same ideas were also presented to the NT Government in 'Local government reform the case for change to a regional authority with a supervising regional board model', p. 3 Desert Knowledge Australia 2012-2013 Annual Review, p. 13 Desert Knowledge Australia 2012-2013 Annual Review, p. 13 Remote Focus Strategic Plan Sept 2013-17, p. 3 16
Strategic Review of Desert Knowledge Australia - January 2014 . Oris remote Focus a series of recommendations and research findings?" In addition, Desert Knowledge Australia's continued promotion of remote Focus as "a significant capability in government governance"" sits at odds with the Federal Coalition Government's policy position of"a coordinated approach to policy implementation by the various governments and tiers of bureaucracy" due to their lack of belief in "a quasi-regional government authority" (Liberal Party 2013, p. 21) The final two major recent initiatives of Desert Knowledge Australia have no identified sustainable income sources and will rely upon finding organisations that are willing and able to make cash contributions in eXchange for Desert Knowledge Australia's facilitation Collective Impact had the dubious distinction of being the second most prominent buzzword of the yearin the field of philanthropy during 2011 This term shows the power of a good buzzword to compel an idea. There's nothing new about government, non-profits, the public and commercial businesses working together. Butthe phrase "collective impact, " coined by the prominent philanthropy advisers Mark Kramer and John Kania, helped focus attention and raise the idea to prominence again (Bernholz 2011). 47 This program typifies the 'standard operating procedure' of Desert Knowledge Australia and its inability to resist buzz words and phrases followed by an uricritical adoption of these to then render simple concepts complex and make them difficult forthe community to understand. The single activity operating under this program (Early childhood development pre-birth to four years of age) has an anticipated expenditure of about $100,000 which is currently receiving about $60,000 from 4 of 11 organisational participants and being supported by $40,000 of Desert Knowledge Australia's 'pool of accumulated cash funds'. A second collective was commenced but has ceased operations for financial and operational reasons on the part of members Desert Digital Futures Desert Knowledge Australia has had a long-standing interest in the use of modern information and communications technologies to better provide products and services to regional and remote communities of the arid zone. In keeping with its role of encouragement and facilitation it uses Desert Digital Futures, in yet another display of making the simple complex, as an umbrella for convening the Broadband forthe Bush Alliance. This facilitation is funded by other members of the alliance contributing enough cash to employ a person 2 days per week and cover some senior executive time in order to influence the direction and reach of the National Broadband Network in desert Australia. The major activities have included a series of meetings, building the membership to 13 organisations and advocating for increased connectivity through visits to Canberra-based politicians, providing written submissions and linking the group through two virtual meeting place gatherings. " The future activities of this program are subject to the continued funding from members of the Remote Focus Strategic Plan Sept 2013-17, p. 3 Submission by Desert Knowledge Australia to the strategic review of DKA, p. 29 The example described by Kramer and Kania dealing with school education in Cincinnati, Ohio is well known to the reviewer in a professional sense and having visited the activity alleast six times in the past eight years. Simply, the 'collective impact' described by the authors is not as it is seems Desert Knowledge Australia 2012-2013 Annual Review, p. 7 17
Strategic Review of Desert Knowledge Australia - January 2014 Broadband forthe Bush Alliance. The exemplar behaviour is the absolute opacity related to who or what is conducting this lobbying effort - is it Desert Knowledge Australia; something called Desert Digital Futures or the Broadband forthe Bush Alliance? Key questions include who knows and, more importantly, who cares? A related project, the Desert Knowledge Commons" has not been able to be implemented It is believed by a number of persons associated with Desert Knowledge Australia that the rapid rise of social media and better communications technologies worked againstthe success of this idea This interest in technology is also subject to the use of buzz words and capacity to turn the simple into the complex with the "virtualis ation of Desert Knowledge Australia" being used to describe the development of a new website, customer relationship management system and the automation of some office functions. 50 In summarising this section, Desert Knowledge Australia has been very busy overthe past decade. However, the future is difficult to predict given the lack of a coherent guiding strategy, the low priority given to the formal production and dissemination of useful Knowledge through the standard peepreviewed publications process and the mendicant nature of the corporation's approach to project establishment and management In the consultations about outcomes, a commonly expressed view opened more than half of the discussions - paraphrasing - "I really don't know whatthey do". This was most frequently followed by a virtual shopping list of activities that Desert Knowledge Australia "should" be doing. Every single person knew aboutthe organisation and that it had a goal of doing good things This suggests that there is significant brand value and recognition. The development of a modern message describing the achievements and, more importantly, the future direction of the corporation can be used to reflect positively on the Northern Territory Government's support for regional and remote areas while providing a cost effective way to engage a variety of interests with the current priorities of government Desert Knowledge Australia Annual Report 2010-2011, p. 6 Desert Knowledge Australia annual reportforthe financial year ended 30 June 212, p 5 18
Strategic Review of Desert Knowledge Australia - January 2014 Return on Investment to the Northern Territo Government The assumptions that are used in the calculation of the financial return on the 10 year investment of Northern Territory Government funds are detailed in the section dealing with Directlmpacts on Employment and Economy commencing at page 35 of this review while the financial data is provided in Appendix Six. In considering return on investment attributable to the operations of Desert Knowledge Australia, the Northern Territory Government has invested just under $9 million of operational funding into Desert Knowledge Australia that has resulted in over $130 million of economic activity overthe decade as expressed in 2012 dollars. This gives an overallreturn on investment of $14.60 for every Northern Territory Government dollar allocated to Desert Knowledge Australia. There are strong feelings and quite divergent opinions on how much Desert Knowledge Australia contributed to the development and eventual success of the A1ice Solar City program. On the balance of views of those who were consulted, the minutes of the Interim Board of Desert Knowledge Australia" and the Desert Knowledge Australia Annual Reports"from that time, there is little doubtthatit was the same group of people and organisations who were responsible forthe creation of Desert Knowledge Australia, the successful application forthe Desert Knowledge Cooperative Research Centre and what became the A1ice Solar Cities program (with its roots being in the "Desert Knowledge Cool Community", the "Technical Solutions Knowledge Cluster" and "Towards a Solar Region" activities"). On the other hand, the A1ice Solar City 2008-13 Final Report" does not mention Desert Knowledge Australia explicitly but does acknowledge the contributions of a senior staff member from Desert Knowledge Australia. As with many situations, taking a longer term view makes it likely that both claims are correct. The A1ice Solar City program would not have eventuated withoutthe early efforts of Desert Knowledge Australia while the final report reflects more recentrelationships and day to day management of the program. With the inclusion of the whole $93 million economic contribution to the Northern Territory from the A1ice Solar City program (Gerritsen, Zeng & 0'Leary 2012, p. 23)into the calculation of a return on investment into Desert Knowledge Australia and adding the Northern Territory Government's increased funding of $2.3 million allocated to the A1ice Solar City program, the rate of return increases to $19.90 for every dollarfrom the Northern Territory Government. Again, refer to Appendix Six for details. Some of those who were consulted feltthat Desert Knowledge Australia had generated significant'intellectual property' that was of value to the Northern Territory Government. However, when closely questioned as to the nature of this asset, only general responses could be provided and it transpired that this 'intellectual property' was not recorded but resided 'in the heads' of various staff members based upon their experiences. There is little evidence that this 'intellectual property' can be identified and packaged in a saleable form nor who or whatthe market might be forthis property. '' Interim Board meeting number seven minutes 2 February 2005, pp. 4-5 Desert Knowledge Australia Annual Report 2004-05, p. 7 ' Interim Board meeting number two minutes 30-31 March 2004, p. 2 ''htt .11www. allcesolarcit .coin. au/sites/defaulUfiles/Allce Solar Cit Re ort 2008- 2013%20FINAL%20for%20web of 19
Strategic Review of Desert Knowledge Australia - January 2014 As mentioned previously, the brand Desert Knowledge Australia is widely recognised and associated with good intentions Of not always outcomes). If a new and modern message could be associated with this brand that was more aligned with Northern Territory Government existing and emerging priorities, there is some financial advantage when compared with starting an entirely new campaign or organisational unit Overall, Desert Knowledge Australia has achieved one of the original goals of providing a non-traditional stimulus to the Central Australian and Northern Territory economy even when conservative assumptions are applied to the corporation's expenditure patterns 20
Strategic Review of Desert Knowledge Australia - January 2014 Governance Arran ements of DKA The affairs of Desert Knowledge Australia are to be conducted by a Board as provided for in Part 2 Section 8 of the Desert Knowledge Australia Act 2003 (Northern Territory of Australia 2003, p. 6). Part 3 of this Act describes the administrative procedures that are to guide the Board's operations including the provisions in Section 9 forthe Minister to give written directions to the Board (Northern Territory of Australia 2003, p. 6). There is nothing remarkable or unusual aboutthe Board and its governance responsibilities as the provisions in this act are very similar to those provided for in legislation for other public good style organisations such as the university, colleges or other institutes Governance in the firstthree years (2003-05) following the formal establishment of Desert Knowledge Australia was provided by an Interim Board with three members. A full Board of 11 members was established in early 2006 and the number of members has steadily drifted downwards towards the minimum of 5 provided for in the legislation. " Over the past decade, the Board's relationship with the Northern Territory Government has moved from close to distant. It would appearthat a loss of political connection commenced in the Labor Government from about 2008-09 when the originally promised review of the Desert Knowledge Australia Act was to be undertaken by the Department of Chief Minister at the direction of Cabinet, but for reasons that are not clear, the matter was dropped after an extended period of discussion. " The Board believes that a number of attempts have been made to re-engage with the current Country Liberal Government with limited success Regardless, in terms of governance, the now quite long-standing estrangement between the Board and the owner has allowed for serious policy drift and a lack of direction on the part of the Board of Desert Knowledge Australia and a reduction of program options and responses on the part of the Northern Territory Government While the following observations do not necessarily apply to all Board members at alltimes, general trends are evident. The Board is almost entirely self-referential. It is a closed shop of like-minded persons with the inevitable result of cognitive narrowing - they see less and less better and better. The nominations and appointments to a representative-style board are likely to point to a misalignment in the legislation and contemporary good governance principles. The Societies of Participants may not always have the best interests of Desert Knowledge Australia in mind. A number of unsustained attempts were made at Board level to employ widely accepted good practice in terms of drawing up a skills matrix and the use of committees. For example, an audit and risk committee was established in 2008, butthere is no evidence of the committee meeting or furnishing regular reports to the Board. " In fact, the Auditor-General's annual audit of the Desert Knowledge Australia financial statements make repeated reference to the factthat"Dl
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