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Review PHARMACY PRACTICE A Review of the Pharmacist as Vaccinator Willis M. Richardson, PharmD; Albert I. Wertheimer, PhD, MBA Temple University School of Pharmacy Abstract Objective: The aim of this study is to review literature about how the pharmacist’s role as vaccination providers has been financially and clinically measured. Methods: A broad literature search was conducted up to May 2016 to identify economic or clinical data on pharmacy vaccinations. MEDLINE® and PUBMED databases were searched for publications useful or potentially useful for this review. The NIH and CDC websites were also searched for relevant materials. Search terms included vaccination, pharmacist, economic, pharmacoeconomics, cost, benefits cost-effectiveness, physicians, immunizations, vaccinations, pharmacy vaccines, cost, physician vaccines, financial, benefit, ambulatory pharmacist vaccination, clinical pharmacist, economics, pharmacist vaccine impact. Results: The search yielded a total of 68 articles of which 12 met the criteria to be included in this review. After examining articles for relevance to pharmacy vaccinations, two tables were created to highlight the clinical and economic advantages of the pharmacist as a vaccinator. Conclusion: Pharmacists who administer vaccines are an underutilized provider. This literature review reveals a pattern among studies measuring the pharmacist’s impact on vaccination rates, patient preferences, and cost savings. Pharmacists have a history of demonstrated dependability, accuracy, and cost effectiveness. State laws, collaborative agreements, and health plans have continued to prevent patients from using the pharmacy to receive the CDC recommended vaccines. These barriers ultimately delay the Healthy People 2020 goals. Introduction/Background took place in Seattle, Washington in 1994. In November 1996, Increasing vaccination rates to reduce infectious diseases the American Pharmacists Association began its nationally remains one of the Healthy People 2020 objectives set forth by recognized training program for pharmacists; Pharmacy-Based the United States Office of Disease Prevention and Health Immunization Delivery: A National Certificate Program for Promotion.1, 2 Vaccine innovation and increased vaccination Pharmacists. Today, pharmacists have authority to administer rates were linked with increased survival in the 20th century. vaccines in all 50 states, including the District of Columbia and However, certain infectious diseases that can be prevented by Puerto Rico.3 vaccines, still remain a major cause of morbidity and mortality.2 Currently there are 17 vaccine-preventable diseases in the Pharmacists are immunization advocates and act as educators, United States1, including influenza. Although preventable, facilitators, and vaccinators.4 Pharmacists provide education influenza is one of the leading infections in the United States that helps dispel the many myths concerning vaccinations that and accounts for substantial spending on the consequences dissuade the public from receiving them. Among the myths are associated with the virus.2 vaccinations’ link to autism, vaccinations cause sudden infant death syndrome, vaccines contain harmful ingredients that can Vaccines remain the most cost-effective intervention in clinical affect children, vaccines cause neurological conditions (i.e., prevention of infectious disease and their proper use is seizures), children are given excessive vaccines in a short period essential.2 Specifically, children’s vaccination programs yield a of time, and vaccines are derived from aborted fetuses.4 higher return on investment. Children receiving their vaccinations according to the CDC schedule saves 33,000 lives, Pharmacists are trained to deliver adult vaccines, child vaccines prevents 14 million instances of disease, reduces health care and travel vaccines, but vaccination services are often subject cost by $9.9 billion, and saves $33.4 billion in indirect cost. In to state legislation and physician protocols. State restrictions spite of the available vaccines, about 42,000 of adults and 300 limit pharmacists from vaccinating patients in need by dictating children die each year from vaccine preventable diseases.2 the types of vaccines administered, the age of patients, type of order requiring a prescription, and standing order protocols.4 The pharmacists’ role as vaccinators dates back to the 1800’s. However, these restrictions have been suspended in times of The first organized formal vaccination training for pharmacists pandemics, such as the H1N1 influenza, when additional vaccinators were needed.5 Additionally, the community pharmacy is equipped to deliver vaccines. The pharmacy has Corresponding Author: Willis M. Richardson, PharmD proper refrigeration, documentation, and emergency supplies. Temple University School of Pharmacy The pharmacy often has a private area for vaccine 3307 N. Broad Street, Philadelphia, PA 19140 administration, which is useful for patient monitoring in case of Email: willis.richardson@temple.edu allergic reactions. http://z.umn.edu/INNOVATIONS 2019, Vol. 10, No. 3, Article 4 INNOVATIONS in pharmacy 1 DOI: https://doi.org/10.24926/iip.v10i3.940
Review PHARMACY PRACTICE A pharmacist offers significant clinical and financial benefits vaccination vs those who were also picking up through vaccination services. Administering vaccines in a prescription. community pharmacy has become accepted by the public, Vaccines with the greatest proportion administered especially for influenza vaccine. Commercial and governmental during off-clinic hours were typhoid (41.5%), Tdap health plans are beginning to provide coverage for those (34.5%), HPV (33.8%), varicella zoster (31.6%), patients receiving vaccinations at pharmacy locations. influenza (31.5%), hepatitis (31.4%), and yellow fever However, health plans stipulate vaccine coverage and may not (30.8%). always pay for all recommended vaccines.6 The aim of this study More than 1 million vaccinations took place during is to review literature where the pharmacist as a vaccinator, has lunch hours (11:00 am to 1:00 pm) out of total been financially and clinically assessed. vaccinated administered of 6,250,402. The proportion vaccinated during off- clinic hours was Objectives similar for patients with or without chronic conditions. The objectives for this review were to examine studies where More than 150,000 vaccinations occurred during the the pharmacists served as a vaccinator and to document the overnight hours of 10:00 pm to clinical and financial impacts. 9:00 am. Methods Community Pharmacist-Administered Influenza Immunization A broad literature search was conducted to identify economic Improves Patient Access to Vaccines: 8 and clinical data on pharmacists vaccinating in pharmacies. Research pharmacists collected survey data from 4 MEDLINE®, PUBMED, NIH, and CDC databases were searched different community pharmacy locations in Toronto for publications useful or potentially useful in this collection of from October 2013 to November 2013 in order to data. Search terms included vaccination, pharmacist, economic, describe demographics and possible patient risk pharmacoeconomics, cost, benefits cost-effectiveness, factors for receiving the influenza vaccine in a physicians, immunizations, vaccinations, pharmacy vaccines, community setting. The study also assesses patient cost, physician vaccines, financial, benefit, ambulatory experiences and perceptions. pharmacist vaccination, clinical pharmacist, economics, Convenience of the pharmacist is a major factor to pharmacist vaccine impact. Articles found were examined for patient satisfaction. relevance and a data table was created outlining areas where 99% of surveys (1502 surveys total) indicated patients additional research is needed. would recommend family and friends to be vaccinated by a pharmacist. Results One-third indicated that they would not have been The data examined in the literature review can be found in vaccinated this year if pharmacist-administered Tables 1 and 2. The following are modified key points from the vaccination were not available. original article. No patient was dissatisfied with the vaccination provided by the pharmacist, pharmacy service, and Vaccinations Administered During Off-Clinic Hours at a injection technique. Rather, all patients surveyed were National Community Pharmacy: Implications for Increasing satisfied or very satisfied with pharmacy service and Patient Access and Convenience:7 injection technique. Researchers retrospectively reviewed data for all All patients were either very comfortable or vaccinations administered at Walgreens pharmacies comfortable with their vaccine being administered by between August 2011 and July 2012. Specifically the pharmacist. comparing between two time periods (standard clinic hours [9:00 am – 6:00 pm] and off-clinic hours), they The Effect of Pharmacist Intervention on Herpes Zoster analyzed the type of vaccine given as well as patient Vaccination in Community Pharmacies: 9 populations in order to assess implications for access In this prospective intervention study, patients and convenience. presenting to independent pharmacies across The following groups were most likely to be vaccinated Tennessee were asked to complete a survey after during off-clinic hours: younger patients, patients receiving their vaccination. The survey aimed to living in metropolitan/micropolitan areas, patients capture patients’ comfort level, sources of vaccination living in states that allow pharmacists to administer all education and sources of influence. Questions such CDC-recommended vaccines, those receiving travel as, “How did you hear about the Shingles vaccine?” vaccines, and patients who receive > 2 vaccines in one required patients to select from the following options: year; this study found no difference in off-clinic hour doctor, family/friend, pharmacist, flyer from your use in patients who used the pharmacy for only pharmacy, newspaper, letter in the mail from pharmacy and other. http://z.umn.edu/INNOVATIONS 2019, Vol. 10, No. 3, Article 4 INNOVATIONS in pharmacy 2 DOI: https://doi.org/10.24926/iip.v10i3.940
Review PHARMACY PRACTICE The most effective method of pharmacy-driven The majority (85.6 %) of all flu vaccinations were intervention was the personalized letter. recorded between 9 am and 5 pm with peaks occurring Patients were more likely to receive a vaccine from between 11 am and 1 pm (24.0 %). reading pharmacy-driven interventions than by influences from a physician (P
Review PHARMACY PRACTICE Pharmacists as Providers: Targeting Pneumococcal Impact of Pharmacist Integration in a Pediatric Primary Care Vaccinations to High-Risk Populations:14 Clinic on Vaccination Errors: A Retrospective Review:16 Between August 1, 2010 and November 14, 2010, a At the Nationwide Children’s Hospital in Columbus, total of 2,095,748 patients received influenza Ohio, vaccine error rates and missed opportunities vaccinations at Walgreens. At the same time of the flu were compared between two pediatric primary care vaccine, the pharmacist also recommended the clinics during April, May, and June 2011. Staffing levels PPSV23 if any risk was identified. Of the total study were consistent throughout both clinics and included population, 1,343,751 (64%) persons were considered attending physicians and resident physicians, at-risk and met the ACIP recommendation for PPSV23. however, different individuals would staff each clinic. 921,624 patients (69%) were at-risk because they were Specifically, the “intervention clinic” had a full-time, age 65 and older; 22,127 patients (31%) were at risk board-certified ambulatory clinical pharmacist who because they had one of the ACIP comorbid conditions provided vaccination education to provider and and were aged 2–64. patients. The “comparison clinic” did not include Pharmacists were especially effective at reaching pharmacy personnel to ensure appropriate use of patients aged 60–70 years, who are likely to be at-risk vaccines. not only due to age but also due to comorbid After researchers reviewed 900 total randomized conditions. Patients aged 60–70 years had the highest encounters from both clinics, 19 errors were found in PPSV23 vaccination rate (6.60%, 26,430/400,454) of the evaluation. With 2 errors identified in the any age group. comparison clinic and 17 from the “intervention clinic,” the error rate was 0.28% and 2.7%, respectively Improved Influenza Vaccination Rates in a Rural Population as (P = 0.0021). a Result of a Pharmacist-Managed Immunization Campaign: 15 Further research of pharmacist involvement in several In 1999, a pharmacy team conducted a manual chart areas of vaccine use is needed. This study did not review of 2,271 charts in a rural primary care clinic and include an economic evaluation of improved use of collected patient demographic data including vaccines. Additional research investigating the influenza vaccine history and influenza economic implications of pharmacist integration into contraindications. They identified 657 patients who the primary care setting on vaccine use is also needed. had indications for the vaccine. The team also Missed opportunities were defined as vaccine doses developed education packets, which were distributed due at date of encounter and not given. In the to the patients identified in the chart review. comparison clinic, 132 randomized encounters were Vaccinations were given in specially designated clinics found to have greater than or equal to one missed and during routine clinic visits. Campaign success and opportunity, compared with 46 randomized reasons why patients remained unvaccinated were encounters in the intervention clinic (P
Review PHARMACY PRACTICE The mean (SD) total costs, which included health plan Non-Traditional Settings for Influenza Vaccination of Adults: and enrollee payment, per vaccine administration at Costs And Cost Effectiveness:18 physician offices, other medical settings, and Using detailed phone interviews, researchers pharmacies were as follows: evaluated the costs of influenza vaccination in non- o Physician offices: zoster vaccine—$208.72 traditional settings. Target age population included (42.10), pneumococcal vaccine—$65.69 (27.54), 18-49, 50-64, and ≥65 years with either high risk or low and influenza vaccine—$29.29 (15.29) risk for influenza-related complications. Probability, (P < 0.05). direct costs, and opportunity costs were derived from o Other medical settings (i.e., inpatient and primary data, unpublished and published sources. outpatient hospital, emergency department): The mean total cost (US$, year 2004 values) per zoster vaccine—$209.51 (50.83), pneumococcal vaccination, not including time cost, was estimated as vaccine—$72.11 (49.95), and influenza $11.57 for pharmacies, $17.04 for mass vaccination vaccine—$24.20 (13.12) (P < 0.05). clinics, and $28.67 at doctor’s office. o Pharmacies: zoster vaccine—$168.50 (15.66), The mean waiting time for mass vaccination and pneumococcal vaccine—$54.98 (9.72) (P < 0.05), pharmacy clinics was 12 minutes for both; the doctors influenza vaccine—21.57 (6.63) (P < 0.05). waiting time was over 1 hour. The data may help payers and policymakers The reported mean cost per vaccine dose ranged from understand the economic value of adult vaccination in $7.48 in the pharmacy setting to $9.24 in the doctor’s different settings, especially in pharmacies. office. For all 3 vaccines, the costs paid were significantly The patients’ time, labor, and overhead cost were lower in pharmacies than in either physician offices or higher in scheduled doctor visits. other medical settings (P < 0.05). For zoster vaccination, patients paid the least out-of- Discussion pocket at physician offices ($16.95 [43.85], P < 0.05), Pharmacists administering vaccines has effectively lowered whereas insurers paid the least at pharmacies health care cost and increased vaccination rates. The data ($145.72 [$38.54], P < 0.05). compiled in this review has revealed ways pharmacists have For both the pneumococcal and influenza vaccines, been using their practice to advance the promotion and patients paid the least at pharmacies, while insurers administration of the CDC recommended vaccinations. paid the least in other medical settings, and the most Pharmacists offer education, advertising, and incentives to at physician offices. reach patient populations in need of vaccinations. Pharmacies For zoster vaccination, patients paid the least out-of- also have various conveniences such as extended hours, pocket at physician offices, whereas insurers paid the shortened wait times, ease of access for medically underserved least at pharmacies. patients in urban and rural areas, and reduced vaccination From the patient perspective, costs paid were lower in costs. 9-12,15 With 93% of Americans living within 5 miles of a pharmacies than in other medical settings for all 3 community pharmacy, community pharmacists are one of the vaccinations and lower than in physician offices for most readily accessible health care professionals in the United pneumococcal and influenza vaccines. States.5 Researchers conducted telephone interviews with representatives from each setting in 2004 to The clinical data collected has shown that pharmacy understand the costs of vaccination delivery in convenience and public trust as a vaccinator group is not a nontraditional settings. They found that vaccination unique characteristic of pharmacists in the United States.10, 11 delivery cost less in the nontraditional settings ($17 in Many patients in the UK preferred to pay the pharmacist for an mass vaccination settings, $12 in pharmacies) influenza vaccination instead of receiving it for free from their compared with physician offices ($29). Additionally, general practitioner.10,11 Several studies demonstrate that they found that vaccination in nontraditional settings many patients in the UK and United States go to the pharmacy was projected to be cost saving for healthy adults aged during lunch hours.7,10,11 Convenience is arguably the most ≥50 years and for high-risk adults of all ages. advantageous characteristic of pharmacies as a vaccination Pharmacies had lower average direct costs paid per location. In addition, many pharmacies are open 24 hours adult vaccination than physician offices and other including holidays, allowing patients to receive vaccinations medical settings—by 16%-26% and 11%-20%, during these off-clinic hours.7 respectively—when both health plan and enrollees’ perspectives were considered. Despite the convenience, various barriers such as state laws, collaboration protocols, and health plan restrictions further prevent pharmacies from administering the full CDC recommend schedule. An estimated 40,000 to 50,000 adults http://z.umn.edu/INNOVATIONS 2019, Vol. 10, No. 3, Article 4 INNOVATIONS in pharmacy 5 DOI: https://doi.org/10.24926/iip.v10i3.940
Review PHARMACY PRACTICE die annually from vaccine-preventable disease in the United according to the CDC guidelines. The vaccination history States.5 Additionally, $10 billion dollars are used to treat developed by the pharmacist will also serve as a tool to assist patients without routine or recommended vaccinations.5 The various medical personnel involved with the patient. Also, state laws restricting pharmacists as a vaccinator are insurance companies should extend pharmacy insurance inconsistent and seemingly arbitrary (Table 3). Many state laws benefits to cover vaccines as a preventative pharmaceutical prevent pharmacists from providing vaccinations to the most measure against disease. Expanding vaccines coverage in the cost-effective population—children. Some states limit the pharmacy setting will bring current those who are irregularly pharmacist to certain types of vaccines. The 2016 ACPE vaccinated and increase vaccination rates in hard-to-reach accreditation standards for the doctor of pharmacy curriculum populations.12 requires pharmacy schools to provide training for students to become certified in administering injections.21 Furthermore, The following are research proposals that can measure the biologics and vaccines are considered pharmaceutical products clinical and economic impact of the pharmacist as a vaccinator: approved through the FDA, which positions pharmacists as comparisons of direct cost and opportunity cost for the full vaccine experts. The expertise provided by pharmacists was vaccination schedule administered at the community pharmacy demonstrated in Haas-gehres a, et al. where pharmacy vs. the physician’s office, cost effectiveness of travel vaccines interventions significantly decreased missed opportunities for given in a community pharmacy setting, a study to determine scheduled vaccinations.16 Vaccination protocols, prescription or estimate the average number of vaccinations a pharmacy only orders and standing orders are additional barriers to administers annually, an observational claims analysis of patient access to pharmacy service. Also, both commercial and rejected vaccinations by an insurance provider in the state health plans do not readily cover all scheduled vaccines5 community setting, and a literature review of pharmacy when administered in the pharmacy setting, further hindering protocols and state law limitations. healthcare. With the inconsistent restrictions and lack of medical standard, research concerning protocols and orders Conclusion would assist in determining the practicality of these Pharmacists as vaccinators are an underutilized vaccine restrictions. provider source. This literature review reveals a pattern among studies measuring pharmacists’ impact on vaccine rates, Economically, vaccines delivered in the pharmacy lower the patient preferences, and cost savings. Expanding the cost for health care.17,18 Patients have higher direct and pharmacists’ ability to vaccinate more population groups opportunity costs when getting vaccinations at their physician’s through the changing legislation has traditionally increased office.18,19 A recent study has shown the average opportunity vaccination rates by state.13 Inconsistency exists within the cost per physician visit was $43, which exceeds the average health benefits system, which complicates pharmacy patient’s out-of-pocket payment. Total opportunity costs per vaccination efforts. Vaccination is the most cost effective way year for all physician visits in the United States were $52 billion to prevent infectious disease and comorbid complications, in 2010.19 Studies have shown that receiving vaccines in the however commercial and governmental health plans provide pharmacy setting was the least expensive option for patients. limited coverage for receiving vaccinations from a pharmacy.5 In contrast, vaccines delivered in the traditional physical office Pharmacists have demonstrated to be dependable, accurate, setting are the most expensive.17,18 The patient may also and cost effective vaccination providers. State laws, collaborate experience opportunity costs due to office wait times or agreement protocols, and health plans have prevented patients appointment co-pays.17-19 Compounding the inconveniences of from using the pharmacy to receive all CDC recommended going to a physician office has made many patients appreciate vaccines which can potentially delay the Healthy People 2020 the prompt service in the pharmacy setting. Additional goal of increasing vaccination rates and reducing preventable electronic technologies within pharmacy software systems infectious diseases. have enabled pharmacists to identify risk groups in need of vaccinations. Researchers have conducted a study using claims Acknowledgements: Thank you Dr. Albert Wertheimer for the data as an identifying tool.14 Moreover, patients visit their opportunity to conduct this research and encouraging me to pharmacies more frequently, thus facilitating the verification of have our work published. vaccine history and minimizing missed opportunities. Conflict of Interest: We declare no conflicts of interest or After reviewing the literature, pharmacy practice should financial interests that the authors or members of their enhance the pharmacist’s role as a vaccinator by including immediate families have in any product or service discussed in complete vaccination records with the patient’s medication the manuscript, including grants (pending or received), profile. The community pharmacy serves as a valuable source employment, gifts, stock holdings or options, honoraria, of history for each patient’s prescriptions records, and adding consultancies, expert testimony, patents and royalties. the vaccination history to the patient profile will help identify those who have not received their recommended vaccinations http://z.umn.edu/INNOVATIONS 2019, Vol. 10, No. 3, Article 4 INNOVATIONS in pharmacy 6 DOI: https://doi.org/10.24926/iip.v10i3.940
Review PHARMACY PRACTICE References 13. Steyer TE, Ragucci KR, Pearson WS, Mainous AG. The 1. Centers for Disease Control and Prevention (CDC). role of pharmacists in the delivery of influenza Achievements in public health, 1900–1999: Control of vaccinations. Vaccine. 2004;22(8):1001-6. infectious diseases. MMWR. 1999 Jul 30;48(29):621-9 14. Taitel M, Cohen E, Duncan I, Pegus C. Pharmacists as 2. Immunization and Infectious Diseases. (n.d.). providers: targeting pneumococcal vaccinations to Retrieved March 12, 2016, from high risk populations. Vaccine. 2011;29(45):8073-6. https://www.healthypeople.gov/2020/topics- 15. Van amburgh JA, Waite NM, Hobson EH, Migden H. objectives/topic/immunization-and-infectious- Improved influenza vaccination rates in a rural diseases#star population as a result of a pharmacist-managed 3. APhA. Pharmacists play a vital role in providing immunization campaign. Pharmacotherapy. immunizations in their communities. 2001;21(9):1115-22. http://www.pharmacist.com/AM/Template.cfm? 16. Haas-gehres A, Sebastian S, Lamberjack K. Impact of Section=News_Releases2&template=/CM/ContentDis pharmacist integration in a pediatric primary care play.cfm&ContentID=23001. clinic on vaccination errors: a retrospective review. J 4. Weidman-Evans E, Mohundro B.L. (2013). Chapter 6. Am Pharm Assoc (2003). 2014;54(4):415-8. Immunization Services. In Ellis A.W., Sherman J.J. 17. Singhal PK, Zhang D. Costs of adult vaccination in (Eds), Community and Clinical Pharmacy Services: A medical settings and pharmacies: an observational Step-by-Step Approach. Retrieved April, 2016 from study. J Manag Care Spec Pharm. 2014;20(9):930-6. http://accesspharmacy.mhmedical.com.libproxy.tem 18. Prosser LA, O'brien MA, Molinari NA, et al. Non- ple.edu/content.aspx?bookid=684&Sectionid=451458 traditional settings for influenza vaccination of adults: 41 costs and cost effectiveness. Pharmacoeconomics. 5. Events FO, Policy BO, Medicine IO. The 2009 H1N1 2008;26(2):163-78. Influenza Vaccination Campaign: Summary of a 19. Ray KN, Chari AV, Engberg J, Bertolet M, Mehrotra A. Workshop Series. National Academies Press; 2010. Opportunity costs of ambulatory medical care in the 6. Bach, Albert and Jeffery Goad. "The Role of United States. Am J Manag Care. 2015;21(8):567-74. Community Pharmacy-Based Vaccination in the USA: 20. NABP. Independent Pharmacy Practice. The 2016 Current Practice and Future Directions". IPRP (2015): Survey of Pharmacy Law. 2016 67. Web. 1 May 2016. 21. Accreditation council for pharmacy education. 7. Goad JA, Taitel MS, Fensterheim LE, Cannon AE. Accreditation standards and key elements for the Vaccinations administered during off-clinic hours at a professional program in pharmacy leading to the national community pharmacy: implications for doctor of pharmacy degree (“Standards 2016”). increasing patient access and convenience. Ann Fam Chicago, Illinois. 2015. Med. 2013;11(5):429-36 8. Papastergiou J, Folkins C, Li W, Zervas J. Community pharmacist-administered influenza immunization improves patient access to vaccination. Can Pharm J (Ott). 2014;147(6):359-65. 9. Wang J, Ford LJ, Wingate L, et al. Effect of pharmacist intervention on herpes zoster vaccination in community pharmacies. J Am Pharm Assoc (2003). 2013;53(1):46-53. 10. Anderson C, Thornley T. "It's easier in pharmacy": why some patients prefer to pay for flu jabs rather than use the National Health Service. BMC Health Serv Res. 2014;14:35. 11. Anderson C, Thornley T. Who uses pharmacy for flu vaccinations? Population profiling through a UK pharmacy chain. Int J Clin Pharm. 2016;38(2):218-22. 12. Crawford ND, Blaney S, Amesty S, et al. Individual- and neighborhood-level characteristics associated with support of in-pharmacy vaccination among ESAP-registered pharmacies: pharmacists' role in reducing racial/ethnic disparities in influenza vaccinations in New York City. J Urban Health. 2011;88(1):176-85. http://z.umn.edu/INNOVATIONS 2019, Vol. 10, No. 3, Article 4 INNOVATIONS in pharmacy 7 DOI: https://doi.org/10.24926/iip.v10i3.940
Review PHARMACY PRACTICE Table 1: Clinical Name of Study and Type of Study / Objectives Methods Results Implications Description Vaccinations Retrospective review. One-year vaccination review Pharmacist administered The typical off clinic hour user, administered during chain pharmacy. 6,250,402 vaccinations. male, young, heather patient, off-clinic hours. Objective: Analyze the reside highlighter more likely to Increasing patient types of vaccine Categorized by traditional 30.5% provided during off be vaccinated during off-clinical access and administered and patient hours (9am-6m) vs. off clinic clinic hours. hours. convenience.7 pharmacies population hours (evening, holidays, vaccinated during off clinic weekends). Patients had higher odds of Community pharmacies are Goad Ja et al. Ann hours in a nationally off-clinic vaccination if they expanding the access and Fam Med. community pharmacy. Compared demographic and were younger than 65, male, convenience of vaccines. 2013;11(5):429-36 types of vaccines. reside in urban area, and did not have chronic conditions. Working population utilize the convenience outside the 17.5% of all vaccines working hours thus increases administered during lunch vaccination rates. hours (11 am -1 pm). Patient seek vaccinations at Patients are more likely to use times most convenient to them. off clinic hours if they were vaccinated in states that Expanding the pharmacist ability authorize pharmacist to all to administer adults and CDC-recommended vaccines children for all vaccines in all vs. states that authorize states will have the greatest pharmacist to administer impact on vaccination rates. influenza, pneumonia and zoster (OR = 1.0044; 95% CI, 1.040-1.049). Community Objective: Survey collected at 4 1502 surveys were collected. Pharmacist have the potential to pharmacist- To describe the community pharmacy provide a positive effect on administered demographics of patients locations in Toronto in 8- 86% of patient were very public health by improving influenza receiving influenza vaccines week period. comfortable or comfortable vaccination rates among high immunization in the community setting 14% with being vaccinated by risk patients and first time improves patient and to understand patient pharmacist. vaccine recipients. access to vaccines8 perceptions of pharmacy vaccinations. 92% of patients were very satisfied or satisfied 8% with Papastergiou J et al. pharmacies’ service and Expanding pharmacist Can Pharm J (Ott). injection technique. vaccination services to cover 2014; 147(6):359-65 other vaccines would improve 28% of patients indicated that patient access and would they would not have been receive positive reception. vaccinated that year if the pharmacy service were not provided. 46% of the patients had risk factors such as heart disease, respiratory disease, cancer, diabetes or was receiving immunosuppressant. http://z.umn.edu/INNOVATIONS 2019, Vol. 10, No. 3, Article 4 INNOVATIONS in pharmacy 8 DOI: https://doi.org/10.24926/iip.v10i3.940
Review PHARMACY PRACTICE The effect of Prospective interventional Study of three pharmacies Vaccination rates increased Pharmacists can attain better pharmacist with pre-post design. that serve suburban, semi- from 0.37% (or 59/16,121) vaccine outcomes by intervention of rural, rural demographics. during the control period to communication with patients Herpes Zoster Investigate whether 1.20% (or 193/16,062) during using mediums as personal Vaccination in intervention by community Two protocols: collaborative the intervention period letters. community practice9 pharmacist promoting practice and Rx all vaccines (P
Review PHARMACY PRACTICE It’s easier in This paper discusses Data were collected during Data were captured from Patients would rather pay for pharmacy”: why retrospective data collected the 2012–13 flu season as 89,011 privately paying convenience than wait for long some patients prefer through a sample of Boots part of a community patients across 479 pharmacies time for free service. to pay for flu jabs UK community pharmacies pharmacy private flu in England, of whom 6% were rather than use the during 2012–13 to help vaccination service to help eligible to get the vaccination National Health support the case for identify whether patients free. 921 patients completed a Service.10 national commissioning of were eligible to have their survey in the 13 pharmacies flu vaccinations through vaccination free of charge on selected. Of these, 199 (22%) Anderson C et al. pharmacy. the NHS. Additional data were eligible to get their flu BMC Health Serv Res. were collected from a sample vaccination for free. 131 (66%) 2014;14:35. of patients accessing the were female. Average age was private service within 13 54 years. Of the 199 patients pharmacies to help identify who were eligible for free the reasons patients paid treatment, 100 (50%) had been when they were eligible for contacted by their GP surgery free vaccination. to go for their vaccination, but had chosen not to go. Reasons given include accessibility, convenience and preference for pharmacy environment. Who uses pharmacy To understand the profile Pharmacists requested 1741 patients from a total of These services are highly for flu vaccinations? of people accessing flu people who had been 55 pharmacies completed the accessed by patients from all Population profiling vaccination services within vaccinated in 2014/15 to survey. Convenience and socio demographic areas. through a UK a large pharmacy chain. complete a questionnaire. accessibility remain the key Patients would rather pay for pharmacy chain11 Data was captured reasons for attending convenience than wait for long Retrospective data electronically on vaccine pharmacy. time for free service. Anderson C et al. Int J collected through a sample delivery levels across 1201 Clin Pharm. of in England during the pharmacies. Deprivation Pharmacy services are Health professionals and 2016;38(2):218-22 2014/15 Flu season. profiles were calculated using accessed by people from all working class people tend to use the Carstairs index. postcode areas, including some the pharmacy vaccine service. Carstairs index (used to from the most deprived calculate deprivation localities. quintiles for least and most deprived); based on four census indicators: low social class, lack of car ownership, overcrowding, and male unemployment. Individual- and New York State (NYS) Used pharmacy staff baseline The sample consists of 437 Evidence-supporting scale-up of Neighborhood-Level passed legislation data to assess support of in- pharmacists, non- pharmacist vaccination efforts in Characteristics authorizing pharmacists to pharmacy vaccination, which owners, and technicians pharmacies located in foreign- Associated with administer vaccines in was measured using a Likert enrolled from 103 eligible New born/immigrant communities, Support of In- 2008. Racial/socioeconomic scale (very supportive, York City pharmacies. Using which has potential to reduce Pharmacy disparities persist in somewhat supportive, not multilevel analysis, pharmacy disparities in vaccination rates Vaccination among vaccination rates and supportive, don’t know, and staff that expressed support of and preventable influenza- ESAP-Registered vaccine-preventable refused) in response to, “How in- pharmacy vaccination related mortality. Pharmacies: diseases such as influenza. much do you support services were 69% more likely The majority of pharmacy Pharmacists’ Role in Many NYS pharmacies vaccination services being to support in-pharmacy HIV personnel are very supportive of Reducing participate in the Expanded provided in your pharmacy?” testing services (OR, 1.69; 95% in pharmacy vaccination despite Racial/Ethnic Syringe Access Program Persons who reported being CI 1.39–2.04). sociodemographics disparities. Disparities in (ESAP), which allows very supportive or somewhat There was a total of 437 Pharmacies that also offer other Influenza provision of non- supportive were classified as pharmacy staff: 189 public health service are more Vaccinations prescription syringes to supportive, and those who pharmacists, 19 non- likely to support in-pharmacy in New York City12 help prevent transmission reported not supportive were pharmacist owners/managers, vaccinations. of HIV, and are uniquely classified as not supportive. and 229 pharmacy Crawford ND et al. J positioned to offer Persons who reported don’t technicians/clerks. Of these Pharmacies are in the key Urban Health. vaccination services to low- know and refused were pharmacy staff, 38.7% were position to vaccinate too-hard- 2011;88(1):176-85. income communities. To excluded from this analysis male, most were Hispanic to-reach population groups. understand individual and (n=4). It is important to note (36.1%), followed by neighborhood that support of in-pharmacy Asian/Pacific Islander (19.3%), characteristics of pharmacy vaccination reflects individual African American (18.2%), http://z.umn.edu/INNOVATIONS 2019, Vol. 10, No. 3, Article 4 INNOVATIONS in pharmacy 10 DOI: https://doi.org/10.24926/iip.v10i3.940
Review PHARMACY PRACTICE staff support for in- attitudes and beliefs of this White (13.1%), South pharmacy vaccination, we service rather than actual Asian/Indian/Pakistani (8.3%), combined census tract data participation in current and other race/ethnicity with baseline pharmacy vaccination services in their (5.1%). Pharmacy staff worked data from the Pharmacies pharmacy. Participants were an average of 9.4 years in as Resources Making Links probed about their level of pharmacies. Most (86.3%) to Community Services support even if this service pharmacy staff supported (PHARM-Link) study among was not feasible in the vaccination being provided ESAP-registered pharmacy. Therefore, we inside the pharmacy. pharmacies. refer to the reported beliefs and attitudes of in-pharmacy vaccination as in-pharmacy vaccination support. The role of The purpose of this study is For this analysis, the 1995 Individuals aged 65 years and Allowing pharmacists to provide pharmacists in the to determine whether and 1999 Behavioral Risk older who lived in states where vaccinations is associated with delivery of influenza influenza vaccine rates Factor Surveillance System pharmacists could provide higher influenza vaccination vaccinations13 have increased in states (BRFSS) was used. The BRFSS vaccines had significantly rates for individuals aged 65 where pharmacists can give is an annual telephone survey higher (P < 0.01) influenza years and older. Steyer TE et al. vaccines. conducted by the Centers for vaccine rates than individuals Vaccine. Disease Control and of this age who resided in Expanding the pharmacies 2004;22(8):1001-6. To assess the impact of Prevention that assesses states where pharmacists ability to administer more legislation allowing health risks in the US. In this could not provide vaccines. vaccines increases vaccination pharmacists to administer survey, individuals are asked, rates in new populations. vaccine. “During the past 12 months, Expanding patient access and have you had a flu shot?” refining legal parameters in Sixteen states were taken pharmacy practice has a from the BRFSS to compare correlated effect in the groups influenza vaccination rates who are vaccinated. for individuals both 18–64 and 65 years and older. Eight of these states (Arkansas, Kansas, Nebraska, North Dakota, Oklahoma, Tennessee, Texas and Virginia) passed legislation in 1997 allowing pharmacists to administer vaccines while eight (Louisiana, Missouri, Iowa, Wyoming, Utah, West Virginia, Florida, and Maryland) had no legislation prior to 2000. Data for the years 1995 and 1999 were then analyzed. Secondary analysis of the Behavioral Risk Factor Surveillance System (BRFSS) from the years 1995 and 1999. Information regarding legislation allowing pharmacists to administer vaccines was obtained from the American Pharmaceutical Association. http://z.umn.edu/INNOVATIONS 2019, Vol. 10, No. 3, Article 4 INNOVATIONS in pharmacy 11 DOI: https://doi.org/10.24926/iip.v10i3.940
Review PHARMACY PRACTICE Pharmacists as The objective of this study Using de-identified claims Among the 1.3 million at-risk Pharmacies have the ability to providers: Targeting was to evaluate the impact from a large, national patients, 65,598 (4.88%) target at risk vaccination groups. pneumococcal of pharmacists educating pharmacy chain, all patients received a pneumococcal Pharmacy electronic records can vaccinations to high at-risk patients on the who had received an vaccine. This vaccination rate filter patient profiles based on risk populations14 importance of receiving a influenza vaccination was significantly (p < .001) risk factors characteristic. Taitel M et al. pneumococcal vaccination. between August 1, 2010 and higher than the PPSV23 Pharmacies can expand this Vaccine. November 14, 2010 and who benchmark rate of 2.90% function to make more health or 2011;29(45):8073-6. were eligible for PPSV23 were (34,917/1,204,104). In the vaccine interventions and identified for the analysis. study group, PPSV23 rates produce better outcomes for Based on the Advisory varied by age group but not by patients. Committee on Immunization gender. Patients aged 60–70 Practices recommendations, years had the highest These results support the at-risk patients were vaccination rate (6.60%, expanding role of community identified as over 65 years of 26,430/400,454) of any age pharmacists in the provision of age or as aged 2–64 with a group. wellness and prevention comorbid conditions. A services. benchmark medical and pharmacy claims database of Pharmacies can help achieve the commercial and Medicare U.S. Department of Health and health plan members was Human Services’ Healthy People used to derive a PPSV23 goals for vaccine coverage. This vaccination rate typical of study supports the expanding traditional care delivery to role of community pharmacists compare to pharmacy-based in the provision of wellness and vaccination. Period incidence prevention services. of PPSV23 was calculated and compared. . Improved Influenza To increase the rate of The pharmacy team Before intervention (1998), This study demonstrated that Vaccination Rates in influenza vaccinations in developed an education vaccination rates were low: this pharmacy- directed a Rural Population as high-risk patients by means packet that was sent to all 182 (28%) patients with and program, which included a a Result of a of a pharmacist-managed patients who needed the 102 (6%) patients without mailing and improved access to Pharmacist-Managed immunization campaign. influenza vaccine. The packet indications for the vaccine. the influenza vaccine, Immunization Unblinded, single contained a letter and a two- After the pharmacy-directed significantly increased Campaign15 intervention. sided information insert intervention in 1999, 354 vaccinations by 95% for a group Rural primary care clinic. designed in collaboration (54%) patients with and 148 of high-risk patients in a rural Van amburgh JA et with a teaching/learning (9%) patients without community practice. al. Pharmacotherapy. specialist. indications were successfully The education packet received 2001;21(9):1115-22. vaccinated. by mail was the most common The pharmacy team reason patients were both developed two surveys. One The influenza vaccination rate convinced and reminded to get survey, for patients who increased from 28% at baseline vaccinated. received the influenza (before program initiation) to vaccine (entitled “We helped 54% after program initiation. you, now you can help us”), Unvaccinated patients were was given by a nurse or younger and resided in more pharmacist to patients during urban areas than vaccinated the vaccination clinic, at patients; vaccinated patients physician appointments, or had a higher frequency of by mail. cardiovascular disease or A follow-up letter and survey diabetes mellitus. Vaccinated were mailed in early patients consistently identified December to unvaccinated the education packet and their patients who had indications health care providers as for vaccine. The primary primary motivators for focus was to encourage them vaccination. to get vaccinated if they had not yet done so. Total of 283 patients completed the “We helped you, now you can help us” survey. Of these, 199 http://z.umn.edu/INNOVATIONS 2019, Vol. 10, No. 3, Article 4 INNOVATIONS in pharmacy 12 DOI: https://doi.org/10.24926/iip.v10i3.940
Review PHARMACY PRACTICE respondents were patients with positive indications who were vaccinated against influenza and had received the education packet (56.4% response rate). Patients consistently identified the mailing and their health care provider as the top factors that had convinced and reminded them to get vaccinated. The most common suggestions for improving the vaccination program were to provide more days and times available to be vaccinated and to increase the number of providers to administer vaccinations. Impact of pharmacist To measure the impact of A retrospective, quasi- 900 encounters were randomly Pharmacist have the ability to integration in a ambulatory clinical experimental review of selected and reviewed. The identify CDC scheduled pediatric primary pharmacist integration in a electronic medical records of error rate was found to be recommendation in pediatric care clinic on pediatric. visit encounters during a 3- 0.28% in the intervention clinic population. vaccination errors: A month period compared and 2.7% in the comparison retrospective Primary care clinic on vaccine error rates and clinic. The difference in error Pharmacist can support review16 vaccination error rates and missed opportunities rates was found to be ambulatory clinics to increase to evaluate missed between two pediatric significant (P = 0.0021). The vaccination rates and decreases Haas-gehres A. J Am opportunities. residency primary care clinics. number of encounters with the rates of missed Pharm Assoc (2003). The intervention clinic has a greater than or equal to one opportunities. 2014;54(4):415-8. full-time ambulatory clinical missed opportunity was pharmacist integrated into significantly higher in the the health care team. comparison clinic compared with the intervention clinic Pharmacy services were not (29.3% vs. 10.2%; P
Review PHARMACY PRACTICE Table 2: Economics Name of study and Type of study / objectives Methods Results Implications description Cost of Adult Observational This was an observational Of those receiving zoster, The average direct costs paid vaccination in retrospective study. retrospective study using pneumococcal, and influenza per adult vaccination were Medical Settings and 2010 MarketScan Commercial vaccines, 25%, 1%, and 7%, lower in pharmacies compared Pharmacies: An Objective: To examine Claims and Encounters and respectively, received the with physician offices and other observational study17 whether the direct Medicare Supplemental and vaccines at a pharmacy. medical settings by 16%-26% medical costs paid for Coordination of Benefits Compared with other U.S. and 11%-20%, respectively. Singhal PK et al. J adult vaccination differ by databases. Adults receiving regions, pharmacy-based Manag Care Spec vaccination setting. herpes zoster or shingles vaccination for these 3 These results were mostly Pharm. vaccine, pneumococcal vaccines was generally more consistent across geographic 2014;20(9):930-6. vaccine 23-valent, or frequent in the West and the regions and types of health influenza vaccines were South. plans. identified using Current Procedural Terminology Mean (SD) costs paid per These data may help payers and codes and National Drug Code enrollee per vaccine policymakers understand the numbers from medical and administration at physician economic value of adult pharmacy claims files, offices, other medical vaccination in different settings, respectively, between settings, and pharmacies especially in pharmacies. January 1 and December 31, were as follows: for zoster 2010, in 1 of the following 3 vaccine, $208.72 (42.10), The data may also help medical settings: physician offices; $209.51 (50.83), and $168.50 or pharmacy insurance other medical settings (e.g., (15.66), respectively (P
Review PHARMACY PRACTICE Non Traditional To describe the cost of Evaluated cost of influenza The mean cost (2004 values) Vaccinations given in the settings for influenza vaccination in non- vaccinations in non- was lower in mass vaccination pharmacy setting is the most of Adults traditional settings such traditional setting via detailed ($17.04) and pharmacy cost effective way to administer Costs and Cost as pharmacies and mass telephone interviews with ($11.57) setting than in vaccines. Effectiveness18 vaccinations clinics vaccination clinics and scheduled office visits. pharmacists who administer Vaccines given in pharmacy can Prosser LA et al. Evaluate the projected vaccines In non-traditional settings, lower the cost to patients and to Pharmacoeconomics. health benefits, cost and cost savings was projected for health providers. 2008;26(2):163-78 cost effectiveness of Decision tree used to healthy adults aged > 50 delivering influenza compare projected cost and years and for high-risk adults vaccinations to adults of health benefits of receiving of all ages. varying ages and risk an influenza vaccination from groups in non-traditional non-traditional setting or For health adults 18-49 years settings compared with during schedule doctor office was cost effective, prevention schedule doctor’s office visit with no vaccination. ($US90) if vaccines delivered visits in the United States. in pharmacy setting, $US210 Probabilities and cost (direct by mass vaccination, and and opportunity) for $US870 by scheduled doctor’s uncomplicated influenza office visit. illness, outpatient visits, hospitalizations, deaths, vaccination and vaccine adverse events were derived from primary data and published and unpublished articles. http://z.umn.edu/INNOVATIONS 2019, Vol. 10, No. 3, Article 4 INNOVATIONS in pharmacy 15 DOI: https://doi.org/10.24926/iip.v10i3.940
Review PHARMACY PRACTICE Table 3: Modified: National Association of Boards of Pharmacy: Survey of Pharmacy Law20 States List of Conditions Pharmacist Administer Vaccination Alabama , Arizona, California, Allowed to vaccinate with fewer restricted measures. Colorado*, Delaware, District of Columbia, Georgia, Idaho, Illinois, Kentucky Louisiana, Maine*, Mississippi , Missouri, Nebraska Nevada*,New Hampshire, New Jersey, New Mexico, Puerto Rico, South Carolina, South Dakota,Tennessee, Texas, Vermont ,Virginia Alaska With board-approved collaborative practice protocol application. Arkansas, Kansas, Oregon, West Subject to vaccination protocol and completed course of study and training. Virginia Connecticut, With restrictions. (FL – Consultant pharmacist in nursing home setting. Section 465.0125, F.S.) Connecticut, Montana Pursuant to protocol only. (MT – Institutional protocol.) Connecticut If pursuant to a collaborative practice protocol. Florida, Pennsylvania, West Virginia Pharmacists may vaccinate if they are certified by the board to administer injectables. (PA – if registered.) Hawaii Pursuant to a licensed medical — doctor’s or osteopathic physician’s order and collaborative agreement and authorization. Indiana May administer vaccines under a drug order, prescription, or physician-approved protocol for influenza, shingles, pneumonia, tetanus, diphtheria, acellular pertussis, HPV, and meningitis. Iowa, Colorado, Maine, Nevada, Ohio Must be in accordance with a protocol. IA-By written protocol pursuant to rules of the Board of Pharmacy or when specifically directed by the prescriber for an individual patient. CO - Drug therapy management protocol. MI- May administer cholesterol, blood glucose, and international ratio, hepatitis C. NV – Protocol must be approved by the Board. OH – Pharmacists and pharmacy interns may dispense naloxone pursuant to a physician-approved protocol. They are not specifically authorized to “prescribe,” nor are they recognized as prescribers under Ohio law.) Maryland Statute allows pharmacists to administer influenza vaccines to individuals age nine and above; CDC- recommended vaccinations to individuals ages 11 to 18 with prescription; CDC-recommended vaccines and travel vaccines to adults under a protocol. Pharmacists may also administer self- administered drugs. Regulations pending. Registration with the Board is required. Massachusetts Approved by Department of Public Health Michigan Yes, if it has been delegated to them and they have the approved training. See Section 16215 of the Michigan Public Health Code on delegation. Minnesota Influenza to patients six years of age and older, all other vaccines to patients 13 years of age or older. Written protocol with a physician, APRN, or PA. Montana Pharmacists are authorized to prescribe and administer vaccines without a collaborative practice agreement in place for the following vaccines: influenza to those 12 years and older; pneumococcal polysaccharide, tetanus, and diphtheria to those 18 years and older; herpes zoster to those identified in Centers for Disease Control and Prevention guidelines; and in the event an adverse reaction, epinephrine or diphenhydramine to those 12 years and older. http://z.umn.edu/INNOVATIONS 2019, Vol. 10, No. 3, Article 4 INNOVATIONS in pharmacy 16 DOI: https://doi.org/10.24926/iip.v10i3.940
Review PHARMACY PRACTICE New York May administer influenza, pneumococcal, herpes zoster, meningococcal, and tetanus, diphtheria, and pertussis vaccines and drugs to treat reactions. North Carolina Influenza, pneumococcal, herpes, zoster, hepatitis B, meningococcal, tetanus-diphtheria, tetanus and diphtheria toxoids and peruses, tetanus and diphtheria toxoids and acellular pertussis, tetanus toxoid, and all other vaccinations recommended or required by the Centers for Disease Control and Prevention. North Dakota When trained and authorized by Board. Ohio Certain vaccines as listed in Ohio Revised Code §4729.41 and Board Rules. Oklahoma, On prescriber’s order. Rhode Island, West Virginia Limited to certain adult vaccines. (RI – And flu vaccines for children ages nine and older.) Utah For inpatient pharmacist via institutional protocol only pursuant to the Division of Occupational and Professional Licensing approved vaccine protocol. Washington The definition of the “practice of pharmacy” includes “drug administration.” (WA – Definition also includes the monitoring of drug therapy and use and the initiation or modification of drug therapy in accordance with written guidelines or protocols in a previously established collaborative drug therapy agreement between a pharmacist and practitioner authorized to prescribe drugs.) Washington If appropriately certified bases upon the 12-hour Centers for Disease Control and Prevention training program, the pharmacist can initiate vaccinations pursuant to a collaborative drug therapy agreement. Wisconsin Yes, if requirements for coursework and insurance are met. Wyoming Age 7 and older for certain vaccines. http://z.umn.edu/INNOVATIONS 2019, Vol. 10, No. 3, Article 4 INNOVATIONS in pharmacy 17 DOI: https://doi.org/10.24926/iip.v10i3.940
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