70 YEARS - Professional and Continuing Studies
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6689GuideS23Edited.qxp_Guide 11/16/22 12:57 PM Page 1
SPRING 2023
PROGRAMS AND COURSES
Celebrating
70 YEARS
of Service!
Upskill, reskill, refocus — for yourself,
or through customized learning programs
for your organization’s workforce.
pcs.udel.edu
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ACHIEVING PROFESSIONAL GOALS
Leverage our resources for your organization or yourself
According to a recent study, 92% of American Company. Other returning courses include
employees said having access to professional programs in business and information
development is important or very important, technology, drones, education, healthcare, and
71% indicated job training and development law, as well as an array of test prep classes
increased their job satisfaction, and 61% stated for anyone preparing to pursue undergraduate
upskilling opportunities are an important or advanced degrees.
reason to stay at their job.
Aligning with the wishes of our learners, many
While we acknowledge there are many ways of our programs remain online. No stranger to
to provide your employees with professional flexible learning options over the years, UD has
development, our University of Delaware come a long way from when distance learning
Division of Professional and Continuing Studies for one student meant packing a VCR and
(UD PCS) noncredit team has been experiencing VHS lecture tapes to keep up with his
a surge in organizations seeking customized engineering coursework while on a business
learning programs. From nationally known trip to Asia. The technology has advanced
companies like Campbell’s, Toyota Financial exponentially since then, and the latest
Services and Citi, to state organizations like innovations in the field of digital and online
the Delaware Supreme Court and the learning will be presented in our new
Delaware Restaurant Association, to local Instructional Design Certificate program.
businesses like Nickle Electrical Companies
With all the time we are spending online these
and Grain Craft Bar + Kitchen, we have been
days comes a great need to protect ourselves
actively designing and delivering a wide
and our business networks. In response to that
variety of programs tailored to each client’s
need, we are excited to launch Cybersecurity
specific needs.
Fundamentals for Practitioners and Managers
Backed by the resources and world-class Certificate and Advanced Cybersecurity
faculty of a top-ranked university, our committed Defense Certificate. We have also
team can advance your team with flexible, redesigned our Advanced Social Marketing
tailored offerings that result in valued and for Business Certificate as a suite of
highly recognized University of Delaware self-paced, advanced-level programs focused
credentials. We can come to you; you can bring on individual social media platforms,
your staff to us; we can deliver everything online; launching this spring with programs covering
or a hybrid program can be administered Instagram, LinkedIn and TikTok.
through a combination of in-person and
Whether you are looking for professional
virtual programming.
development for yourself, your organization or
We are also pleased to provide professional anyone else, please do not hesitate to contact
development via our popular open enrollment us with any questions you have about how we
programs, which cover a vast range of topics. can help you achieve your goals.
After selling out our first offering of Foundations
of Brewing Science and Brewery Operations, .All of us on the UD PCS team wish you
it is back this spring in the same format, which
and your families a safe, healthy and
includes an optional in-person session and
beer tasting at Delaware Park’s 1937 Brewing happy new year!
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LEARN MORE
What can UD do for you?
In this issue...
NEW PROGRAMS FOR SPRING
Advanced Cybersecurity Defense Certificate ..........14
2 ACADEMIC ADVISEMENT AND Advanced Instagram Marketing Certificate ..............17
CAREER COUNSELING (ACCESS CENTER)
Advanced LinkedIn Marketing Certificate....................17
Advanced TikTok Marketing Certificate........................17
13 SPRING COURSES & PROGRAMS
Cybersecurity Fundamentals for Practitioners
13 Business & IT and Managers Certificate ......................................................14
Instructional Design Certificate ........................................20
19 Drone Training
19 Education The University of Delaware’s Division of Professional and
Continuing Studies (UD PCS) provides educational
21 Engineering & Science opportunities for anyone seeking to begin or complete their
college career, enhance their professional skills or enrich
23 Food & Hospitality their personal life. UD PCS also provides customized training
and educational services to area businesses, organizations
23 Healthcare/Health Sciences and professional associations.
As the adult and nontraditional learners’ portal to the
24 Law
University of Delaware, UD PCS impacts thousands of
students each year through UD credit courses and degree
25 Liberal Arts
offerings, professional development courses, certificate
25 Pre-College programs, workshops and lifelong learning member
cooperatives throughout the state.
26 Public Administration Through UD PCS, the University of Delaware extends its vast
resources, research, technology and knowledge to the
26 Test Prep community, the region and the world. UD PCS provides:
• Academic advisement and career counseling
28 PROGRAMS-AT-A-GLANCE • Credit courses and degree completion
Summary grid for quick course schedules and details • Customized learning and executive education
• Lifelong learning opportunities
• Pre-college programs
• Professional development programs and courses
Art Director: Cindy Dolan
Editorial/Marketing Staff: Sherrie Fauvelle, Adam S. Kamras, Tim Nelson, Nora Zelluk
• Online learning opportunities through UD Online
POSTMASTER: Send address changes to Division of Professional and Continuing Studies,
University of Delaware, Newark, Delaware 19716.
The University of Delaware is an equal opportunity/affirmative action employer. The University of
Delaware does not discriminate against any person on the basis of race, color, national origin, sex,
Follow #UDPCS on social media!
gender identity or expression, sexual orientation, genetic information, marital status, disability,
religion, age, veteran status or any other characteristic protected by applicable law in its facebook.com/udpcs
employment, educational programs and activities, admissions policies, and scholarship and loan
programs as required by Title IX of the Educational Amendments of 1972, the Americans with
Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act twitter.com/ud_pcs
of 1964, and other applicable statutes and University policies. The University of Delaware also
prohibits unlawful harassment including sexual harassment and sexual violence. For the University’s linkedin.com/school/udpcs
complete nondiscrimination statement, please visit http://udel.edu/aboutus/legalnotices.html.
CEP 6689 12/22
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Credit courses and degree
completion
Whether you are a high school student seeking the challenge
of college coursework, an adult looking to start or complete
a degree, or someone interested in taking individual courses
for personal, educational or professional enrichment, you may
take UD courses as a non-degree student. You do not need to
be admitted to the University to get started. As long as you
meet the course requirements or prerequisites, many
University courses are available to students not currently
admitted in a degree program, and a variety of courses are
offered online and in the evening.
• The spring semester begins February 6.
• For the latest information regarding the UD academic
calendar, consult udel.edu/registrar/cal.
• Ready to search for a course? Visit udel.edu/courses.
The UD Professional & Continuing • Ready to register? Visit pcs.udel.edu/registration.
Studies ACCESS Center: • For questions, advisement or assistance with registration,
contact the Professional and Continuing Studies ACCESS
Academic advisement, credit registration, Center at access-advise@udel.edu or 302-831-8843.
and career exploration and assessment Over-60 Tuition-Free Program for matriculated
The ACCESS Center provides free academic advisement, Delaware residents
career exploration and assessment, and credit registration If you are a Delaware resident age 60 or older, you may
assistance. Advisors are available to help you achieve your pursue a University of Delaware degree without paying
educational and career goals. tuition. You must apply and be accepted (matriculated) to
ACCESS Center services and resources include: qualify. Visit pcs.udel.edu/60-tuition-free-degree.
• Academic advisement for new or returning students,
including assistance with course/program selection and
Want more information? Contact the Professional
and Continuing Studies ACCESS Center at
registration. access-advise@udel.edu or 302-831-8843.
• Career exploration and counseling, including administration
of career inventories. Lifelong learning opportunities
• Unofficial transcript evaluation and curriculum review for
prospective transfer students.
The University of Delaware hosts Osher Lifelong Learning
Institute (OLLI) programs in New Castle, Kent and Sussex
• Assistance
processes.
with the University’s admission and readmission counties and online for adults to enjoy classes, teach,
exchange ideas and learn together. Try out a new
language, meet with a passionate discussion group or
• Information regarding UD resources and student services. revisit your favorite areas of study from the comfort of your
• Information on University policies and procedures. home or on location. These volunteer-based academic
cooperatives offer hundreds of courses each year, with no
Explore your options! Contact the ACCESS Center to
schedule an appointment. grades or exams and no educational prerequisites.
See page 7 for details.
Email: access-advise@udel.edu • Phone: 302-831-8843
pcs.udel.edu/access
Spring course delivery format
While many of our continuing education courses are
traditionally offered through an in-classroom learning
format, many spring 2023 courses will be taught in a
live-online format via videoconferencing. Should a
change occur in course delivery format, enrolled
participants will be notified as soon as possible.
For information about the University of Delaware’s
response to COVID-19, see udel.edu/coronavirus.
2 302-831-7600 (Noncredit inquiries) 302-831-8843 (Credit inquiries/advisement) | pcs.udel.edu
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Professional development
programs and courses
UD PCS offers a variety of ways for you to build your
credentials and move ahead in your career. Certificate
programs, seminars and short courses provide you with
practical knowledge and skills as well as resume-building
credentials. Our faculty and adjunct instructors combine
strong academic backgrounds with extensive real-world
experience. Programs include:
n Business & IT—Business Analytics, Cybersecurity, Digital
Marketing, Microsoft® Excel, Nonprofit Leadership, Project
Management, Sales Development Science, Sales
Operations Science, Self-Paced Programs, Social Media
Marketing
Customized learning n Drone Training—Ground School and FAA Part 107 Test
UD PCS is ready to provide customized education programs Prep
to help your organization achieve its training and employee n Education—Instructional Design, UD Montessori Teacher
development goals. Programs are built on leveraging the Residency
best research-based and applied knowledge for your
organization’s needs. n Food and Hospitality—Brewing Science and Brewery
Operations
Customized learning and organizational training
n Healthcare—Clinical Trials Management, RN Refresher
Professional coaching, executive education and customized
training programs are tailored to your organization’s needs n Law—Paralegal, LSAT Prep
and can be delivered online, on-site or on campus. n Pre-College—UD Dual Enrollment, SAT/ACT Prep
A wide variety of topics are available for customization, n Test Preparation—ACT, GMAT, GRE, LSAT, SAT, Praxis
including business, healthcare and others, as well as
executive education programs that meet the specific needs See pages 13–27 for complete program listings.
of your organization. University of Delaware faculty and
external subject matter experts provide exceptional learning
opportunities for your team.
Online learning opportunities
Comprehensive instructional design and course
through UD Online
delivery solutions More than 240 University of Delaware credit courses—as well
Our strong knowledge of instructional design techniques, as 28 degree programs, certificate programs or professional
technology applications and adult learning styles enables development programs—are offered online, and more are
our educators to produce and deliver classroom-based and developed every year. Ranging from an associate in arts to
online programs tailored to your needs. an MBA or M.S. in mechanical engineering, online programs
from the University of Delaware are ideal solutions for
Professional executive coaching students and professionals seeking to advance their
We help organizations develop employee strengths, address education while accommodating their busy schedules.
challenges, improve productivity and increase job
satisfaction. We design new or enhance your existing
coaching programs, including executive-level services.
Benefits to your organization
Outsourcing your organization’s professional development to
UD enables your employees to focus their efforts on core
business issues that affect your bottom line.
Other benefits include:
• Strengthening
programs.
your workforce through proven leadership
• Optimizing work processes.
• Improving relationships through diversity, teamwork and
communications programs.
Learn more or contact us at pcs.udel.edu/customized,
or lval@udel.edu.
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CUSTOMIZED LEARNING
unique educational strategies
PCS programs meet organizations’ specific needs
By Adam S. Kamras the Newark campus for six consecutive
Top-ranked university Though Nickle Electrical Companies and weekly sessions.
Tap into UD’s resources and knowledge Grain Craft Bar + Kitchen are in very “We decided that spreading the program
as a top-ranked public research different industries, they faced a similar out over four quarters would be the best
university tackling the biggest challenges
facing our state, nation and world. problem in their attempts to secure learn- way to proceed because we could have
•••••
ing programs for their managers. breaks in between to apply some of the
“Looking to take our management team training and then build the next session,”
world-class faculty, to a whole new level, I did a bunch of said Shupe.
real-world experts research, but I just wasn’t finding what we In response to the values it wanted for its
Draw on the expertise of over 1,500 wanted,” said Heather Shupe, human managers, Nickle’s training topics included
faculty, experts and industry
resources director of Nickle Electrical communication, mentoring, coaching,
practitioners working and researching
in all knowledge areas. Companies. “We needed something we can accountability, team building, leadership
•••••
customize and make Nickle’s product, that and conflict resolution. Working in con-
we can replicate and do over again, and that junction with the instructor and UD PCS’
valued credential we can put more managers through.” director of noncredit professional programs,
Gain a University of Delaware backed Vic Wang, Shupe requested and received
credential and digital badges upon Grain’s co-proprietors, Lee Mikles and
Jim O’Donoghue, also were not satisfied a program that was highly interactive and
training completion.
with the options they were being presented addressed scenarios that Nickle’s managers
•••••
with. “We looked at programs that were would experience on the job. She said the
FLEXIBLE, TAILORED OFFERINGS kind of off the shelf and partly met our role-play situations and hands-on activities
Leverage our ability to provide needs and partly didn’t,” said Mikles. were well received and evaluations were
completely customized programs all positive.
whether online, on-site or on campus, Both organizations turned to the University
in many program formats. of Delaware Division of Professional and In preparation for Grain’s customized
••••• Continuing Studies (UD PCS) for training, Wang visited all three establish-
customized learning programs designed to ments and shadowed the employees.
COMMITTED TEAM meet their specific needs. Nickle engaged “We talked with a few different providers,
Advance your team with the support
of our dedicated and committed
in a personalized on-site Emerging Leader- but UD was very open to tailoring it to
customized learning team, assisting ship Training program that met quarterly our needs, which was great,” said Mikles.
with every program aspect from over the course of a year, and Grain sent “They really made the investment to
development to start to finish. managers from each of its three locations understand what we truly need and offer
at the time to UD PCS’ headquarters on us something that was tailored to our group.”
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emphasis on “the Grain way,” which Mik-
les said includes how they want to conduct
business, how they want to be treated and
how they want to treat people.
UD PCS is ready to provide customized
education programs to help your
organization achieve its training and
employee development goals. Our
customized learning programs are built
on leveraging the best research-based
and applied knowledge for your organi-
zation’s needs. When you partner with
UD PCS, you’ll benefit from the resources
Following some icebreakers and team- build off of it,” said Shupe. “Their level of
of a top-ranked university; the expertise
building exercises, Grain’s focus areas accountability, conflict resolution skills,
of world-class, faculty, real-world experts;
included harassment and bullying, emo- communication and all of the other items gaining a valued credential; flexible,
tional intelligence, and managing peers. that were addressed are being practiced.” tailored offerings; and a committed
Nancy Chase, Grain human resources and Allowing their employees to express customized learning team.
events manager, appreciated how the themselves freely, Mikles and O’Donoghue
program was geared specifically to the Offered at your site, at UD, online or
refrained from participating in the sessions through a combination of delivery
restaurant business. and were pleased to hear that their staff locations and formats, we can help your
“I have been to other manager trainings opened up quite a bit to each other. organization meets its learning goals
and this one was more personal,” said “They don’t all know the managers from via organizational needs assessment
Chase. “I liked that it was just us.” the other locations very well, but by the and development; customized learning
Shupe said the development in Nickle’s end of the class they were all yucking it up programs for every level of your organi-
managers is evident, and the lessons and skills together,” said O’Donoghue. “I love the zation; comprehensive instructional
are continuing to be reinforced in perform- fact that they were talking about seeing design and course delivery; professional
and executive coaching; employee
ance evaluations and subsequent trainings. each other again.”
upskilling, reskilling and retention; and
“They are able to take that information and The training has also led to an increased executive education programs.
key business topics for
busy professionals
Offered by UD PCS in partnership with
UD’s Alfred Lerner College of Business
and Economics, the UD Pocket MBA is
a professional certificate program for
current and aspiring managers and leaders
to develop and enhance their business
acumen. The curriculum features traditional
core MBA program topics distilled down
to just a few sessions each instead of an
entire semester.
The most recent cohort concluded in
September 2022 and included 30 profes-
sionals from Incyte, the Wilmington, Healthcare Organization. Sessions Throughout the eight-month program,
Delaware-based, global biopharmaceutical covered entrepreneurial thinking, strategic participants collaborated in teams to
company. Led by UD’s Qingjiu Tao, decision making, data analytics, digital complete a business case study focused
assistant professor of management, the marketing, management accounting and on a pharmaceutical product launch
primarily online program focused on three finance, policy and finance in healthcare scenario with the goal of applying
main topics — Leading People, Health- delivery, as well as leadership and program takeaways, which they presented
care Business Acumen and Leading the innovation in population health. at an on-site capstone event.
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MEET WITH US TO LEARN MORE INFORMATION SESSION
Thursday, January 12
PCS Information Session set for Jan. 12 at 7 p.m.
The community is invited to learn more Students in UD PCS noncredit programs BUSINESS & IT
about professional development programs may be eligible for financial assistance and • Business Analytics Science
offered by the University of Delaware’s discounts. Payment plans, discounts or • Cybersecurity, Fundamentals
Division of Professional and Continuing scholarships are applicable for most and Advanced
Studies (UD PCS) in spring 2023 by programs and include discounts for veterans • Foundations of Digital Marketing
attending a free virtual information session and members of the military, groups of two • Microsoft® Excel
on Jan. 12 at 7 p.m. or more, professional associations, and • Nonprofit Management
Although detailed program information UD alumni, students and employees. • Project Management
can be found on the programs’ webpages, Students may be eligible for funding from • Sales Development Science
the live-online information session allows the Elevate Delaware program if they are • Sales Operations Science
participants to interact directly with the employed by Delaware businesses with • Social Media Marketing
experts teaching the courses, providing a 50 employees or less (page 8).
DRONE TRAINING
real-time opportunity for Q&A and feedback. Participate in event promotions, • Professional Drone Pilot:
Each semester, information session partici- post on social media Ground School and FAA Part 107
pants tell us what a valuable experience it is As a side benefit of attending the virtual Test Prep
to hear directly from their prospective in- info session, participants have the opportu- EDUCATION
structors, who range from industry experts, nity to enter three raffles for registration • Instructional Design
business owners, college professors and other discounts applicable to most UD PCS FOOD & HOSPITALITY
veteran educators, graduate degree holders, noncredit programs. Participants are • Foundations of Brewing Science
certified practitioners, and leaders in their automatically entered in two of the raffles and Brewery Operations
fields – all who practice what they preach simply by attending the virtual event and
and are eager to share their knowledge. completing the evaluation form. Posting HEALTHCARE
on Facebook or Twitter with the hashtag • Clinical Trials Management
Learn about financial assistance • RN Refresher
#UDPCS enters participants in the third
options discount raffle. For details and rules, visit LAW
In addition to program-specific details like pcs.udel.edu/raffle. • Paralegal
industry outlook and course expectations,
LEARN MORE
topics covered at the information session RSVP is required to participate in Visit pcs.udel.edu/
include financial assistance options and the virtual information session. info-session for
career resources available to most students Please see details on this page, program schedule
and graduates of UD PCS certificate or at pcs.udel.edu/info-session. and to RSVP.
programs (page 8).
6 302-831-7600 (Noncredit inquiries) 302-831-8843 (Credit inquiries/advisement) | pcs.udel.edu
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LIFELONG LEARNING
Literature and Writing — Shakespeare,
Aspiring Poets, Banned or Challenged
Books, Writing Memoirs
General Interest — Electric Vehicle
Technology, Genealogy Research,
Gay-Lesbian-Bisexual-Trans Films, iPhone
Camera & Photos Apps, Inside Our
National Parks, Thought-Provoking Films
Languages — American Sign Language,
French, German, Italian, Spanish
Wellness and Physical Activity — Pacific
Island Dances, International Folk Dance,
Yoga, Tai Chi, Walking Groups
DISCOVER YOUR PASSION Economics, Political Science — China:
Evolving Global Order, Investing Club,
Elder Law and Estate Planning, Supreme
Court and U.S. History
Spring classes start Feb. 6
Through spring lifelong learning classes For spring 2023, OLLI offerings include
featuring fun and diverse topics nearly 300 in-person or online classes,
including many hybrid or combined
The University of Delaware is proud of its Something for everyone offerings, allowing flexible attendance
history as one of the earliest and largest OLLI offers a fun, informal learning envi- options.
lifelong learning programs in the country, ronment with a mix of both academic and
hosting Osher Lifelong Learning Institute Online classes are offered through the
entertaining subjects, but with none of the
(OLLI) programs throughout Delaware. Zoom videoconferencing software, with
stressful ingredients like tests or grades.
free training provided to participants.
As a volunteer-driven learning cooperative Favorite OLLI subjects include music, art,
for adults age 50-plus, UD’s OLLI pro- history, wellness activities and more. Classes start Feb. 6 in 13-week, 11-week
gram has nearly 2,000 active members and A small sampling of the nearly 300 courses and five-week sessions, with a second
offers classes at locations in Dover, Lewes, planned for spring 2023 includes: five-week session starting April 3.
Newark, Ocean View and Wilmington, as Registration for spring semester is
Art — Card Making, Fiber Arts and Fabric
well as online. With volunteer instructors available Jan. 5–18, with another
Dyeing, Japanese Flower Arranging, Mosaic
at the heart of the program, the expertise registration period available Jan. 24–
Wood Art, Stained Glass, Watercolor
from their professional careers, educational Feb. 17. Gift certificates are available
backgrounds, avocations and passions pro- Music and Performing Arts — Broadway for purchase.
vide the source material for the breadth Legends, Barn Dance Band, Chorus,
OLLI’s newly revised membership
and depth of OLLI’s class offerings. Chamber Choir, Guitar Workshop,
structure consists of one flat membership
Orchestra, Recorder Ensemble, Stand up
While the varied classes are a big draw, fee of $250 for the semester, after which
Comedy How-to
members are quick to add that the oppor- members sign up for unlimited classes
tunities for friendship and fun are just as General Interest — 21st Century and activities at all UD OLLI locations
important. “One of the main reasons I like Challenges Through the Eyes of Star Trek, and online. Need-based partial financial
coming to OLLI is the camaraderie,” said Gardening Speakers, Mah Jongg, Reducing assistance is available; for details contact
one member. Social interaction, volunteer Your Carbon Footprint the OLLI office at 302-573-4417.
opportunities, extracurricular activities, History — Hagley Does History!, JFK For more information about OLLI,
clubs and more are all part of the vibrant Assassination, U.S. History Viewed by including a complete course
OLLI learning community. African Americans listing, visit olli.udel.edu.
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Funding available for
noncredit professional
UD PCS
development CAREER
The Delaware Department of Labor’s
Elevate Delaware program helps
fund professional development and
RESOURCES
training opportunities for individuals
and employers. If you meet program
eligibility requirements, you could
complete a UD professional develop-
ment noncredit program at no cost
to you!
With $1.5 million allocated to Elevate
Delaware, the program is available The University of Delaware’s Division
to individuals who work in Delaware
of Professional and Continuing Studies Career coaching
(UD PCS) recently began offering an
for organizations with fewer than 51
expanded suite of career-focused Resume review
employees. “The Elevate Delaware
program provides an excellent
resources to UD PCS certificate Mock interviewing
program students.
UD career/networking events
Participants enrolled in designated
noncredit professional development Internship and job database
programs now have access to
resources and tools like resume review, career path coaching and mock interviewing
sessions as well as to selected career resources through the UD Career Center.
“This has been a recurring request from both prospective and current students as
well as UD PCS graduates and faculty,” said Vic Wang, director of UD PCS noncredit
Focused on Delaware professional programs. “They’ve asked us about extra career resources to help
navigate a career change, optimize their job search and maximize potential opportu-
small businesses & nities that may come with adding a new credential to their resumes,” added Wang.
their employees “It’s an exciting development,” said Debra Fields, the new program manager for
UD PCS career services. “In addition to directly providing some great career services
opportunity for individuals to obtain to our certificate program students, we’ve also collaborated with the UD Career
significant funding to help meet their Center to enable students’ access to important resources that historically have been
professional development goals, as available primarily to matriculated UD students and alumni.”
well as for employers to obtain sup- Since the program’s inception, Fields has already worked with about 45 UD PCS
port for training and development for certificate program students, assisting with resume review, interview preparation
their staff and team members,” said questions and access to other resources.
Vic Wang, director of UD PCS non- Resources include assistance with career goal and career path assessment, one-on-
credit professional programs. one coaching and support while they’re enrolled in the UD PCS program, as well as
Providing up to $10,000 to eligible for a follow-up period after program completion.
individuals enrolling in approved Students are able to attend UD career and networking events—both in person and
noncredit professional development virtual – as well as participate in the Handshake network, a database of thousands
programs, funding may also be of internships and jobs posted specifically for UD students and alumni.
available to help Delaware organiza-
In addition to the resources and support offered through the UD PCS career services
tions build and facilitate customized
initiative, students can take advantage of free academic advisement and career
UD professional development exploration provided by the UD PCS ACCESS Center. ACCESS Center services include
courses for their employees or academic advisement, educational planning and career exploration, all offered at
members. no cost to prospective and existing continuing education students, as well as the
For details, visit pcs.udel.edu/ larger community.
elevate-delaware. For more details, including a complete list of UD PCS career services eligible
programs, visit pcs.udel.edu/career-services.
8 302-831-7600 (Noncredit inquiries) 302-831-8843 (Credit inquiries/advisement) | pcs.udel.edu6689GuideS23Edited.qxp_Guide 11/16/22 12:57 PM Page 11
WORKPLACE SKILLS
RETURNING TO UD from AFAR
Social media training helps student excel professionally
By Adam S. Kamras a virtual student in the UD PCS Funda- pated in the spring 2022 offering of the
Not knowing what she wanted to do with mentals of Social Media Marketing Certifi- UD PCS Advanced Social Media Market-
her life was a key factor in Lauren Conforti’s cate program. ing for Business Certificate program. She
decision to enroll at the University of “The virtual format was great, and I was eager to take a second class taught by
couldn’t have imagined it being in person Nancy Dibert, CEO of Epic Marketing
Delaware as an undergraduate in 2015. Five
because the nature of social media work is Consultants.
years later, she reenrolled at UD as a contin-
uing education student because she knew all online,” said Conforti. “It was still per- “Nancy was great and always available,”
exactly what she wanted to do, how she sonal and focused, and I always joined the said Conforti. “We spoke on the phone
wanted to do it and what provider she Zoom office hours.” multiple times, and she was a big selling
wanted to do it with. UD’s name recognition point for me to do the second program.”
A native of East Hanover, New Jersey, Though there were many organizations of- Immediately applicable skills
Conforti said she was aware of the University’s fering social media training, it did not take Whereas the fundamentals class made
strong reputation and found it to have an long for her to decide that the University of Conforti a stronger candidate for employ-
attractive campus with friendly people Delaware would be the best option for her. ment, the advanced class enabled her to
when she visited as a high school student. “Some people tout professional develop- immediately apply what she was learning
“It is a nice starting place for people who ment from places I never heard of,” said to benefit her employer.
might not know exactly what they want to Conforti. “If there is going to be time, “For my assignments, I was sending Nancy
pursue because there are so many options money and energy involved, I want it to be posts for my company’s real-live social
and avenues you can explore,” said Conforti. at the school that I trust.” channels,” said Conforti. “I took her hon-
“I am glad that I chose the University of Class paves way for full-time job est feedback and worked it into my current
Delaware. It was a good playing ground for role. She was a mentor who helped me not
Shortly after completing the fundamentals
taking different classes.” only better my professional development
program, Conforti began a full-time, re-
Conforti’s classes led her to a bachelor’s de- mote position with 240 Tutoring, a Texas- but also the development of my company.”
gree in English in 2019. As an undergradu- based company that offers online study Self-paced and customized classes
ate, she participated in a variety of activities, guides to help teachers prepare for certifica- The Social Media Marketing program has
including serving as a UD social media am- tion exams. Initially hired as a customer care been converted to four self-paced courses
bassador. agent, she quickly leveraged her newly ac- that can be started anytime: Fundamentals
quired knowledge from the fundamentals of Social Media Marketing, Advanced
Back at UD from a distance
class to transition to 240 Tutoring’s first po- Instagram Marketing, Advanced LinkedIn
Following her graduation, Conforti moved sition devoted solely to social media.
back to New Jersey and continued to in- Marketing and Advanced TikTok Market-
crease her social media proficiency through Expert instruction ing. UD PCS can also provide foundation-
part-time jobs. Looking to further develop Boosted by the confidence she obtained level to advanced-level digital and social
her skill set and beef up her credentials, she from the fundamentals class and the desire media marketing training via customized
“returned” to her alma mater in fall 2020 as to excel at her new job, Conforti partici- learning.
pcs.udel.edu | 302-831-7600 (Noncredit inquiries) 302-831-8843 (Credit inquiries/advisement) 96689GuideS23Edited.qxp_Guide 11/16/22 12:57 PM Page 12
ONLINE LEARNING
STUDY with FLEXIBILITY
Online offerings allow you to take classes from anywhere at any time
Flexible and online learning at the University At the University of Delaware, online
of Delaware goes back a long way, to when programs are designed to help students,
distance learning meant a working adult especially working adults, expand their
student told us he packed a VCR and skills and further their careers. We do this
VHS lecture tapes so he could keep up through discovery-based learning, applied
with his UD engineering coursework research and dynamic skill building. This
while on a business trip to China. proven academic approach extends to all
UD counts itself among the leaders of of our online degree programs and non-
online and distance learning, from its degree courses. When you choose to study
ment certificate programs are launching
original launch in 1988 with videotaped with UD, you gain access to our expert
this spring, including Cybersecurity
lectures for a few degree programs, faculty and leading-edge curriculum, all
Fundamentals for Practitioners and
evolving and expanding into today’s with the flexibility that comes with online
Managers (page 14), Advanced Cybersecurity
dynamic virtual classroom. Now encom- learning.
Defense (page 14), Instructional Design
passing hundreds of classes and new Online programs from the University of (page 20), and three advanced social
online degrees launched every year, UD’s Delaware are ideal solutions for students media marketing certificates covering
resources and expertise in online learning and professionals seeking to advance criti- Instagram, LinkedIn and TikTok (page 17).
helped faculty and departments across cal skills with a leading research university
We hope to see you in our virtual
UD adapt and meet the challenges of a while accommodating their busy schedules.
classrooms. Learn more at
total virtual campus, necessitated during Several new online professional develop- pcs.udel.edu and online.udel.edu.
the pandemic.
This year alone, four UD online graduate University of Delaware—
degree programs have been recognized by A TOP-RANKED EDUCATION
U.S. News & World Report in its 2022 U.S.
News Best Online Programs or Best • U.S. News and World Report names UD No. 38 nationally among top public universities.
Online Programs for Veterans lists, ranked • Kiplinger's, Forbes, Princeton Review and MONEY rank UD among “best value” schools.
on factors like engagement, faculty • UD is named among the Top Veteran-Friendly Schools by U.S. Veterans Magazine.
credentials and training, student excellence,
Learn more: www.udel.edu/about/facts-figures
and student services and technologies.
10 302-831-7600 (Noncredit inquiries) 302-831-8843 (Credit inquiries/advisement) | pcs.udel.edu6689GuideS23Edited.qxp_Guide 11/16/22 12:57 PM Page 13
HIGH SCHOOL SOUND OFF
having a say on SUMMER VACATION
High school students offer Gov. Carney advice on crucial issues
By Adam S. Kamras provide the brainpower to keep us going to conducted a condensed version of a process
If the 43rd annual Delaware Governor’s solve problems.” followed in their public policy courses.
School for Excellence students were asked In this process, students work through a
Recommendations encouraged
to report on what they did on their summer problem-solving procedure to research
Carney, who was welcomed to campus by problems, causes and consequences, and
vacation when they returned to their respec- UD Provost Laura Carlson and Associate
tive high schools throughout the state, they develop a policy proposal for a public
Vice Provost for Professional and Continuing official. After practicing their pitches and
likely gained the attention of their teachers Studies George Irvine, said a legislative
and classmates when they said they gave receiving feedback from Pierce, Taylor,
fellowship program he was chosen for Barnes and Shaffer, the students’ final
advice to Delaware Gov. John Carney on while pursuing his master’s was a transfor-
important issues like climate change, school pitches on climate change, school safety,
mational experience that convinced him to mental health and abortion rights were
safety, mental health and abortion rights. change his career plans from football refined in preparation for the appreciative
Carney, who earned a master’s degree in coaching to public service. governor’s arrival.
public administration from the University “The biggest challenge we face in my view
of Delaware, returned to his alma mater to “When you have the opportunity to stand
is how are we going to prepare students like in front of the future of our state and have
spend about 90 minutes in Memorial Hall all of you to do the jobs of the future,”
interacting with the participants in the an interaction like we have had today, that
said Carney. is really pretty special,” said Carney.
one-week program that brings together
academically and artistically talented To address the many challenges he is faced Pathway to UD
Delaware high school students who have with, Carney seeks input from others like
the Governor’s School students who were Governor’s School is comprised of an
completed their sophomore year. Sponsored academic program and a visual and
by the Office of the Governor of the State in front of him.
performing arts program for participants
of Delaware in cooperation with the “I take advice,” said Carney. “The best thing selected via a competitive application process
Delaware Department of Education and you can do for me is give me some good after being nominated by their schools.
UD’s Division of Professional and Contin- advice about a whole range of issues that are Throughout the week, students interact
uing Studies (UD PCS), the program, important to all of you.” with each other in the exploration of lead-
which includes lodging and meals, is ership, diversity, teamwork and creativity.
provided at no cost to the participants,
Guided by UD faculty
courtesy of the Office of the Governor. Luckily for Carney, the students were eager, Governor’s School for Excellence has wel-
ready and willing to share their thoughts comed more than 4,000 students over the
“This is a really great program for all of with him after being prepped for his visit last 43 years, including Delaware Lt. Gov.
you,” said Carney. “You have been selected by UD Joseph R. Biden, Jr. School of Bethany Hall-Long who was a member of
because you are leaders in your school right Public Policy and Administration faculty the inaugural class in 1979. Approximately
now. You’re the kind of people we need to members Andrea Pierce, Casey Taylor, half of Governor’s School participants
keep our state strong, our economy strong. Philip J. Barnes and Timothy J. Shaffer who enroll at the University of Delaware.
We are relying on you in the future to
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SOMETHING’S BREWING
POPULAR BEER BREWING CLASS RETURNS
Professional brewmaster shares expertise and passion
By Adam S. Kamras consumable item. Food, science and art all
Like many people reaching the legal in one, that’s what hooked me. The
drinking age, Brad Adelson bought beer process is so magical.”
on his 21st birthday; however, he did Adelson was so hooked on brewing that
not—actually could not—enjoy any of it he went back to school to earn a second
that day. Rather than ordering a bottle or a undergraduate degree in food science and
draft at a pub or purchasing a six-pack or a technology at Oregon State University
case at a store, Adelson and a friend in- and has not looked back. For over 15
vested in a beer-brewing kit and began the years, he has worked at various breweries
multiday brewing process by mixing the around the country. Currently the brew-
ingredients themselves. master for Lost Planet Brewing Company, need to be able to show any future boss
he shares his experience, expertise and that they have a pretty good base knowl-
Adelson, who was pursuing a bachelor’s edge of beer. I thought about if I was
degree in art with a concentration in passion by leading the popular UD PCS
Foundations of Brewing Science and going to hire somebody who did not need
photography from San Jose State University a lot of training, what would I want them
at the time, was instantly taken with brew- Brewery Operations program, which sold
out last semester. to know.”
ing, which he equated with his major.
Designed to give participants looking to Whether participants are looking to make
“What I love about photography is that it brewing a full- or part-time career, transi-
is such a great blend of art and science,” gain entry into the rapidly growing beer
industry, or transition roles within it, tion roles in a brewery, take their hobby to
said Adelson. “Beer is not only a great the next level or just increase their knowl-
blend of art and science, but it’s also a practical knowledge and hands-on experi-
ence to equip them with an upper hand edge, they will be invited to attend an op-
when pursuing brewery jobs, Adelson tional in-person session and beer tasting at
believes the live-online course beginning Delaware Park’s 1937 Brewing Company,
Feb. 15 will be eye-opening for anyone where they will learn practical, hands-on
who enrolls. aspects of the role and familiarize them-
selves with the brewery space.
“We cover the brewing process from start
to finish,” said Adelson. “The biggest goal Participants in the program, which can
is for the participants to learn what they also be presented via private, customized
learning, must be at least 21 years old.
12 302-831-7600 (Noncredit inquiries) 302-831-8843 (Credit inquiries/advisement) | pcs.udel.edu6689GuideS23Edited.qxp_Guide 11/16/22 12:57 PM Page 15
SPRING 2023 COURSES AND PROGRAMS
Spring 2023 courses and programs
BUSINESS AND IT Analytics Playbook to help a real-world
company leverage data to extract and FREE LIVE-ONLINE
CREDIT DEGREE | ONLINE
visualize actionable insights using the latest INFORMATION SESSION
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Master of Science (M.S.) visualization and KPI development.
LEARN MORE Join us for a live-online
In addition, you’ll walk away with information session to
Within this AACSB accounting-accredited
hands-on technology experience and be learn more about spring
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fully prepared to take your Tableau 2023 professional
faculty to gain a solid understanding of
Desktop Specialist Certification exam. development programs,
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Weekly, you should expect to spend four to speak with instructors
regulations, business law and the business and ask questions about the programs
six hours engaging with on-demand
environment and graduate ready to sit for you’re interested in.
content created by industry experts,
the CPA exam.
including activities and assignments in the This session will include programs
CONTACT: 844-237-1338 online learning portal. Additionally, weekly in Business and IT, Drones, Education,
business.online.udel.edu/sp-map live-online, one-hour, optional but Food and Hospitality, Healthcare
recommended group sessions are and Law.
CREDIT DEGREE | ONLINE available for engaging in real time with Scan code above, see page 6, or visit
peers, experts and mentors. pcs.udel.edu/info-session for details.
Applied Statistics, WHO SHOULD PARTICIPATE?
Master of Science (M.S.) • Individuals considering a career in an
analytics-related capacity who want to
CREDIT CERTIFICATE | ONLINE OR IN-CLASS
This program is designed for working build data-oriented skillsets and gain Business Essentials
professionals from a range of occupational their Tableau Desktop Specialist
and educational backgrounds. Students Certification
Certificate
receive training in applied and theoretical • Business-focused professionals looking to Through courses offered both online and
statistics and graduate ready to excel in develop new skills to expand career on campus, this certificate offers students
data careers. opportunities or improve potential for and working professionals the opportunity
CONTACT: 844-247-6251 advancement in marketing, sales, to earn a business-related certificate. The
onlinestats@udel.edu finance, business operations, human program is comprised of four targeted
onlinestats.canr.udel.edu resources or other related fields courses from UD’s Alfred Lerner College of
• Recent graduates looking to gain a Business and Economics:
big-picture understanding of business
NONCREDIT CERTIFICATE | ONLINE • Economic Issues and Policies
analytics and build in-demand skills
• Survey of Accounting
employers are seeking
Business Analytics • Entrepreneurs looking to grow their
•
•
Introduction to Business
Fundamentals of Finance
Professional Certificate business by utilizing skills in data
extraction, modeling and visualization CONTACT: access-advise@udel.edu
Delivered online, the Business Analytics 302-831-8843 • pcs.udel.edu/essentials
SCHEDULE: Classes start monthly. Please
Professional Certificate program is taught visit our website for schedules.
by industry experts and covers the key
areas required to be effective at utilizing LOCATION: Online
data to help an organization optimize its PRICE: $1,850, course materials included.
business processes by making better, more ba.pcs.udel.edu
informed decisions. In this 10-week course,
you will learn key concepts and strategies,
get hands-on practice (with feedback
from experts) and earn in-demand
credentials. Along with creating a Business
pcs.udel.edu | 302-831-7600 (Noncredit inquiries) 302-831-8843 (Credit inquiries/advisement) 136689GuideS23Edited.qxp_Guide 11/16/22 12:57 PM Page 16
SPRING 2023 COURSES AND PROGRAMS
NONCREDIT CERTIFICATE | ONLINE NONCREDIT CERTIFICATE | LIVE-ONLINE NONCREDIT COURSE | ONLINE
NEW! Cybersecurity NEW! Advanced Foundations of Digital
Fundamentals for Cybersecurity Defense Marketing Certificate
Practitioners and Certificate Meet your audience online
Managers Certificate Hands-on techniques and tools What is digital marketing and why does it
Start here to learn the concepts, addressing real-world matter to businesses? How can you
challenges incorporate digital into your marketing mix
tools and terminology of the field to meet your audience online? The objective
Cybersecurity is an essential topic for Data and information are the building of this course is to introduce foundational
many businesses, schools, banks and other blocks of today’s organizations. Most marketing concepts needed for digital
organizations. As our lives evolve online, it security experts no longer speculate as to marketing. Participants will learn to:
is critical to prioritize securing our online whether an organization will be targeted,
• Define digital marketing terms
identities and assets. Additionally, with rather when and how. It is imperative that
• Differentiate between the characteristics
online business transactions becoming a corporations stay ahead of the next
of traditional and digital marketing
standard, every employee must cyberattack. This program is designed to
• Differentiate among inbound and
understand how to keep information and advance participants’ cybersecurity
outbound marketing strategies
their networks safe. Designed to give literacy and provide practical hands-on
• Distinguish between the different digital
participants a general awareness of skills with proven techniques for assessing
channels and the opportunities they
cybersecurity and to familiarize them with risk and safeguarding data. Participants
provide for business online
basic tools and terminology, this course will apply cybersecurity concepts to
• Distinguish examples of digital media
covers fundamentals of cybersecurity and complete advanced technical challenges
used in digital marketing
acts as a starting point into a cybersecurity utilizing tools that are employed in the field
• Coordinate a competitive analysis
career. This course provides participants today. This program is designed to serve
• Differentiate between types of
with the foundational skills and vocabulary as a steppingstone for entry into the
benchmarking
enabling pursuit of further training or cybersecurity industry.
• Conduct a SWOT analysis
certification, in preparation for entry into Topics include, but are not limited to: • Develop a brand standard
the cybersecurity field. • Command line interfaces • Discover target audiences and craft
Topics include: • Packet sniffing audience personas
• Penetration testing • Create customer journey maps and
• Cybersecurity terms
• Network firewalls marketing funnels
• Networking
• Intrusion detection • Craft a brand story
• Attacks, vulnerabilities, threats
• Security assessments, mitigation and • Vulnerability scanning WHO SHOULD PARTICIPATE?
penetration testing • SQL Injection • Anyone involved in the planning,
• Cybersecurity framework • Cryptography implementation or measurement of
• Risk assessments • Digital forensics digital strategies or who would like to
• System hardening pursue a career in these areas
WHO SHOULD PARTICIPATE? • Reverse engineering
• Anyone interested in a career change SCHEDULE: Self-paced class can be
WHO SHOULD PARTICIPATE? started anytime.
who possesses an interest in technology
and security • Anyone interested in advancing their
LOCATION: Online
• No prior cybersecurity experience is knowledge of cybersecurity utilizing
real-world tools and hands-on exercises PRICE: $495. Potential discounts available
required.
• Some prior cybersecurity knowledge is including: Military, UD student or alum, 2
SCHEDULE: Self-paced course with seven beneficial or more (group).
optional live-online, instructor-led sessions
SCHEDULE: Live-online, instructor-led pcs.udel.edu/digital-marketing
on Tuesdays, March 9–April 27, 2023.
sessions on Wednesdays, February 15–
LOCATION: Online May 24, 2023.
PRICE: $1,495. Scholarships and potential LOCATION: Online
discounts available including: Early
registration, Military, UD student or alum, PRICE: $2,195. Payment plan, scholarships
2 or more (group). and potential discounts available
including: Early registration, Military,
pcs.udel.edu/cybersecurity-fundamentals UD student or alum, 2 or more (group).
pcs.udel.edu/cybersecurity-defense
14 302-831-7600 (Noncredit inquiries) 302-831-8843 (Credit inquiries/advisement) | pcs.udel.eduYou can also read
