2022 USG COMPARISON GUIDE
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Section 1 Welcome to USG! Introduction Table of contents The University System of Georgia (USG) is comprised of 26 higher education institutions, including four research universities, four comprehensive About USG........................................................................................................................................................................................... 3 universities, nine state universities, and nine state colleges, as well Your USG benefits.............................................................................................................................................................................. 4 USG healthcare plan surcharges.................................................................................................................................................... 6 as the Georgia Public Library Service and the Georgia Film Academy. Managing your benefits ................................................................................................................................................................... 7 Your benefits are provided through the University System of Georgia. We 2022 premium rates for active employees ................................................................................................................................. 9 2022 premium rates for pre-65 retirees .....................................................................................................................................10 know that USG benefits are important to you and your family. They offer 2022 healthcare benefits at a glance .........................................................................................................................................11 protection, peace of mind, and comfort ― and we want you to make the Accolade ...........................................................................................................................................................................................16 most of them. Your life changes and your needs may change, so it is always CVS pharmacy..................................................................................................................................................................................20 HMO service area by county..........................................................................................................................................................23 a good idea to review your options so you can make benefit choices that Kaiser Permanente..........................................................................................................................................................................24 work for you and your family. USG Well-being Program ...............................................................................................................................................................28 Dental .................................................................................................................................................................................................30 Vision .................................................................................................................................................................................................31 Flexible Spending Accounts..........................................................................................................................................................33 Health Savings Accounts...............................................................................................................................................................35 Life insurance...................................................................................................................................................................................38 Disability insurance ........................................................................................................................................................................39 Employee Assistance Program (EAP) ........................................................................................................................................41 USG Accident Plan ..........................................................................................................................................................................42 USG Hospital Indemnity Plan .......................................................................................................................................................43 USG Critical Illness Plan ................................................................................................................................................................44 USG Legal Plan ................................................................................................................................................................................46 Identity protection ...........................................................................................................................................................................47 Pet insurance ...................................................................................................................................................................................48 Purchasing Power ...........................................................................................................................................................................49 USG Perks at Work ..........................................................................................................................................................................49 USG retirement ................................................................................................................................................................................50 Important numbers .........................................................................................................................................................................54 Notes..................................................................................................................................................................................................57 2 3
Section 1 Cover those who matter When you elect coverage for yourself, you may also When you first enroll or if you change coverage Your USG benefits cover your eligible dependents, which includes: mid-year due to an IRS qualified life event, you are Introduction required to provide proof of relationship • Your legal spouse documentation to add your dependents to your • Your natural, adopted, or stepchildren up to age 26 coverage. Your coverage will not become effective until the documentation is reviewed and approved. • Your disabled child(ren) over the age of 26 with proof of disability Our comprehensive benefits package is designed to support your personal health, well-being, Dependent verification of eligibility documentation and retirement needs, now and in the future. In this section, you will find information to help you Documentation needed understand what benefits are available to you, who you can cover, and how to enroll. You must provide two: Marriage certificate and proof of joint debt Your legal spouse (for example, financial or residential documents). Eligibility Your child(ren), adopted, or stepchildren up to age 26 Birth certificate OR adoption/legal guardianship documents. Regular employees working 30 hours or more per Even if you do not work 30 hours or more per week are eligible to enroll in the USG healthcare or week, USG offers a number of benefits and benefit Your disabled child(ren) over the age of 26 For disabled dependents enrolling in the healthcare plan, the voluntary benefits plans. Employees working 20 programs that you and your eligible dependents can with proof of disability child must be disabled prior to age 26 in order to be eligible for coverage. hours or more per week must enroll in a mandatory participant in. See the eligibility chart below for retirement plan. more details. If you are adding a dependent due to a qualifying mid-year event, documentation must be received within 30 days of the enrollment change. USG benefits eligibility chart If both spouses are USG employees they may NOT have duplicate coverage under any plan by covering each other under separate enrollments. Also, children of spouses who are both USG employees may NOT be covered twice under both parents’ plans. Regular Regular Regular Temporary Temporary Benefit (30 hours or more) (20-29 hours) (less than 20 hours) (30 hours or more) (20-29 hours) Healthcare, dental, vision (Pretax) Basic life insurance with accidental death and dismemberment (AD&D) Supplemental life insurance When to enroll and when coverage begins Dependent life insurance You have 30 days from your date of hire or date of If you are an exempt (salaried) employee who works AD&D eligibility to enroll in your healthcare and voluntary 20 hours or more per week, you must enroll in one of Long-term disability benefits. If you do not elect benefits within your first USG’s mandatory retirement plans: Teachers Short-term disability 30 days, you will not have coverage and your next Retirement System of Georgia (TRS) Plan or the Flexible Spending Account opportunity to enroll will be during the next Open Optional Retirement Plan (ORP), within 60 days of Health Savings Account Enrollment period, unless you experience a your date of hire or date of eligibility. If you are a Employee Assistance Program qualifying life event. nonexempt (hourly) employee, you will automatically USG Well-being Program * be enrolled into the TRS plan. Accident Plan With a few exceptions, your coverage will become Hospital Indemnity Plan effective the first day of the month following your You may enroll in a 403(b) or 457(b) voluntary Critical Illness Plan date of hire (unless you become benefits-eligible on savings plan at any time during the year. Identity protection the first of the month, in which case your coverage The date your mandatory retirement coverage Pet insurance would begin immediately. becomes effective depends on the plan you elect. If Purchasing Power Because your contributions to your flexible spending you enroll in TRS, your coverage is effective on your Perks at Work account (FSA) or health savings account (HSA) date of hire. If you enroll in ORP, your coverage will 529 College Savings Plan cannot be retroactive, they will become effective the be effective the first of the month following your Tuition reimbursement first of the month following the date of your election. election. Once you make your election your decision Mandatory retirement is irrevocable. 403(b) and 457(b) *Daily live event and campus programming is available to all, regardless of how many hours worked. However only employees enrolled in a USG Healthcare plan are eligible to earn well-being credits. 4 5
Section 1 USG healthcare plan surcharges Tobacco surcharge Working spouse surcharge Introduction Employees enrolled in a USG healthcare plan must To keep costs as low as possible for all of our certify their spouse and their covered dependents’ employees and the State of Georgia’s taxpayers, the (age 18+) tobacco user status upon initial enrollment USG will apply a $100 per month working spouse Managing your benefits and annually each enrollment period. Employees who surcharge for employees who choose to cover their certify that they are a tobacco user will incur an spouse under a USG healthcare plan, if the employee’s additional $100 per month for each tobacco user spouse works for another employer and receives an age 18+. Additionally, employees who do not offer of coverage from that employer. The working complete their tobacco user certification each year, spouse surcharge does not apply to USG retirees. through OneUSG Connect- Benefits will be subject to The working spouse surcharge applies if your spouse: the $100 surcharge. • Works for any employer other than the USG ‘Tobacco user’ refers to the use of tobacco products and has an offer of other coverage from that within the past three consecutive months, but does employer where the employer makes a After your initial benefit elections, you may only How to make benefit changes not include religious or ceremonial use of tobacco. change your benefit elections during the Open contribution to the cost of the healthcare If you experience a qualifying life event, benefit The term ‘tobacco products’ refers to any tobacco Enrollment period, unless you experience a qualifying coverage. Non USG employers include private updates must be completed within 30 days of the product including cigarettes, cigars, pipes, all forms life event, as defined by IRS 125 guidelines. The most sector organizations, the State of Georgia, and/or life event. of smokeless tobacco, clove cigarettes, and any other government agencies. common life events are listed below: other smoking devices that use tobacco, such as Visit oneusgconnect.usg.edu, select • Birth and adoption of a child (including hookahs, or simulate the use of tobacco, such as The working spouse surcharge does not apply if Manage My Benefits, and select the stepchildren and legally placed foster children) electronic cigarettes. your spouse: Change Your Coverage tile, or you • Death of a covered dependent • Works for the USG. can call OneUSG Connect - Benefits Call Center at • Marriage or divorce 844-587-4236. 8 a.m. - 5 p.m., ET, Monday - Friday. Resources to help you quit • Is covered under COBRA and/or is eligible or enrolled in Medicare or TRICARE. • Change in employment status that impacts You may be required to provide documentation to We know it’s not easy to quit, but we’ll give you the benefits eligibility (for covered employee and • Is unemployed, self-employed, or ineligible for support the Life Event change and dependent support you need. Therefore, a reasonable alternative is eligible dependents) healthcare coverage. status if adding new dependents. made available during the certification process for individuals who want to quit using tobacco. The • Has healthcare available through their employer For a complete list of qualifying life events and opportunity allows 90 days to complete a tobacco but the employer does not contribute to insurance. documentation required to make a change, cessation program. visit oneusgconnect.usg.edu. During benefits enrollment, employees who elect to Tobacco cessation programs are available at no cost to cover a spouse in the USG healthcare plan will be you and your dependents. Please contact these helpful required to complete the working spouse certification resources to help you quit: through OneUSG Connect – Benefits. This certification • Georgia Tobacco Quit Line: 877-270-7867 is required upon initial enrollment and annually during each open enrollment period. Employees who cover a OneUSG Connect - Benefits Call Center has translation • Kaiser Permanente: 866-862-4295 spouse with an offer of other coverage or who do not services at 844-587-4236 certify their working spouse status will have the $100 • Virgin Pulse: Schedule by going to the USG The OneUSG Connect - Benefits Call Center offers translation services for all calls in over 160 languages. surcharge applied. Refunds will not be given. Well-being platform. Select Programs > Coaching by phone with Virgin Pulse > Start Now > Be If you have questions or need to update your surcharge A Customer Care representative will contact an interpreter by phone, remain on the line during the entirety Tobacco-Free. certifications, please visit oneusgconnect.usg.edu or of your phone call, and be available if any follow-up calls are required. Our interpreters are available during call the OneUSG Connect – Benefits Call Center at all hours that the OneUSG Connect - Benefits Call Center is operating. All you need to do is call the If you quit using tobacco or complete a cessation 844-5-USGBEN (844-587-4236). OneUSG Connect - Benefits Call Center and ask for an interpreter. The Customer Care representative will program, you must update your tobacco user status with OneUSG Connect — Benefits within 90 days of your take care of the rest! cessation election. 6 7
Section 2 USG Healthcare Plans 2022 premium rates for active employees The University System of Georgia offers four comprehensive healthcare options. Regardless of the 2022 monthly plan costs Healthcare, pharmacy, and well-being plan you choose, each plan protects you and your family’s health. The main differences between the Consumer Kaiser plans comes down to things like how much you pay when you get care, how much you pay each Choice HSA Comprehensive Care BlueChoice HMO Permanente HMO paycheck, and how much flexibility you have in choosing providers and where you can receive care. Employee only $83.20 $193.34 $228.32 $171.64 Employer $473.12 $473.12 $473.12 $383.42 Total rates $556.32 $666.46 $701.44 $555.06 Employee + child(ren) $176.64 $374.92 $437.88 $329.30 Consumer Choice HSA Employer $824.72 $824.72 $824.72 $669.82 Total rates $1,001.36 $1,199.64 $1,262.60 $999.12 This plan has the lowest Employee + spouse $206.12 $437.42 $510.88 $384.18 monthly premium but the highest deductible. With this Employer $962.16 $962.16 $962.16 $781.46 plan, you pay 100% of cost up to Total rates $1,168.28 $1,399.58 $1,473.04 $1,165.64 the deductible before the plan’s Family $294.44 $624.88 $729.82 $548.84 coinsurance kicks in, except for Employer $1,374.52 $1,374.52 $1,374.52 $1,116.38 in-network preventative care. Total rates $1,668.96 $1,999.40 $2,104.34 $1,665.22 This plan also provides in- and out-of-network coverage and access to a pretax Health BlueChoice HMO Savings Account (HSA), with This plan has the highest monthly premium Healthcare Questions? Important note: an employer HSA match. but has more predictable copay costs Surcharge certifications when you use the plan. This plan does not For employees enrolled in a Please be advised that when you certify your tobacco have a deductible and provides in-network USG Anthem Healthcare plan, use or working spouse status, you are attesting that coverage only (except for emergencies). you continue to have the the information is true and correct to the best of your Although costs are more predictable, flexibility to see the doctors you knowledge. USG expects employees to uphold the this plan requires a PCP and referrals to want, with the added support of highest standards of intellectual honesty and integrity, see specialists. an Accolade personal healthcare in compliance with the USG Ethics policy. Therefore, assistant who will help answer you should respond honestly in regards to your your questions, coordinate status. If you knowingly and willfully make a false care, and support you along or fraudulent statement to the USG regarding your Comprehensive Care your healthcare journey. Your insurance coverage, you may be subject to criminal This is a traditional healthcare plan with deductibles, copays, and prosecution. Under state law (at OCGA Section Accolade health assistant is Kaiser Permanente HMO 16-10-20), if you are convicted, you shall be punished coinsurance. This plan offers a great deal of flexibility as it does not require your single point of contact a primary care physician (PCP) or referral to see specialists. Additionally, it by a fine no more than $1,000 or by imprisonment for See page 24 in this booklet for for all your healthcare and no less than one nor more than five years, or both. information about the Kaiser provides both in-network and out-of-network coverage. There is a separate pharmacy questions! HMO plan. out-of-pocket maximum for medical and pharmacy benefits. 8 9
Section 2 2022 premium rates for pre-65 retirees 2022 healthcare benefits at a glance 1 2022 monthly plan costs Consumer Choice HSA Comprehensive Care BlueChoice HMO Kaiser Permanente HMO Healthcare, Lorum ipsum In network Out of network In network Out of network In network In network Consumer Comprehensive BlueChoice Kaiser Non-Medicare eligible Lifetime maximum Choice HSA Care HMO Permanente HMO Unlimited Unlimited Unlimited Unlimited Non-Medicare retiree only $83.20 $193.34 $228.32 $171.64 Network name Non-Medicare spouse only $122.92 $244.08 $282.56 $212.54 pharmacy, and well-being Open Access POS Open Access POS BlueChoice HMO Kaiser facilities Child(ren) $93.44 $181.58 $209.56 $157.66 Deductible: All services are subject to the deductible unless otherwise indicated Non-Medicare retiree + child(ren) $176.64 $374.92 $437.88 $329.30 Employee only $2,200 $4,400 $750 $2,250 Non-Medicare spouse + child(ren) $216.36 $425.66 $492.12 $370.20 Employee + 1 Non-Medicare retiree + non-Medicare spouse $206.12 $437.42 $510.88 $384.18 $4,400 $8,800 $1,500 $4,500 None None (spouse or child) Family (non-Medicare retiree + non-Medicare Employee + 2 or more $4,400 $8,800 $2,250 $6,750 $294.44 $624.88 $729.82 $548.84 covered members spouse + child(ren)) Family (non-Medicare retiree + child(ren)) $176.64 $374.92 $437.88 $329.30 Maximum annual out-of-pocket limit Family (non-Medicare spouse + child(ren)) $216.36 $425.66 $492.12 $370.20 Employee only $4,000 $8,000 $1,750 $5,250 $5,500 $6,350 Employee + 1 $8,000 $16,000 $3,500 $10,500 $9,900 $12,700 (spouse or child) 2022 monthly plan costs Employee + 2 or more $8,000 $16,000 $3,500 $10,500 $9,900 $12,700 covered members Consumer Comprehensive BlueChoice Kaiser Notes Employee only: Responsible for Employee only: Responsible for the Employee only: Responsible Member copays for physician Pre-65 Medicare eligible Choice HSA Care HMO Permanente HMO the single deductible or out-of-pocket single deductible or out-of-pocket (OOP) for the single out-of-pocket office visit services, inpatient (OOP) amount only. amount only. (OOP) amount only. admission, ER visits, and pharmacy copays apply toward the annual Pre-65 Medicare retiree or Employee + 1 or more covered Employee + 1 or more covered Employee + 1 or more covered out-of-pocket. See page 27. Pre-65 Medicare spouse only or $83.20 $169.17 N/A $136.00 members: Each member responsible for members: Each member members: Responsible for family single deductible or OOP amount within responsible for single OOP Pre-65 Medicare child +26 yrs old deductible or OOP as a whole; one the family deductible or OOP amount up amount within the family family member could meet the entire to the maximum amount. deductible or OOP amount up Pre-65 Medicare retiree or amount or it could be met $176.64 $350.75 N/A $293.66 in a combination. Member deductible, copays, to the maximum amount. Pre-65 Medicare spouse + child(ren) and coinsurance apply toward Member copays for office OOP includes the annual deductible. Non-Medicare retiree + Pre-65 Medicare spouse $166.40 $362.51 $510.88 $307.64 the annual medical OOP. visits, inpatient admissions, and In- and -out-of-network coinsurance emergency room services apply The prescription drug benefits have Pre-65 Medicare retiree + Pre-65 Medicare spouse $166.40 $338.34 N/A $272.00 amounts accumulated remain toward the annual medical OOP. a separate OOP. See page 20. separate. Both medical and pharmacy The prescription drug benefits Family (non-Medicare retiree + coinsurance apply toward the have a separate out-of-pocket $259.84 $544.09 $729.82 $465.30 deductible and OOP limit. See page 20. Pre-65 Medicare spouse + child(ren)) limit. See page 20. Pre-65 Medicare retiree + non-Medicare spouse $206.12 $413.25 N/A $348.54 Pre-existing conditions Family (pre-65 Medicare retiree + N/A N/A N/A N/A $299.56 $594.83 N/A $506.20 Non-Medicare spouse + child(ren)) Out-of-state/out-of-country coverage Family (pre-65 Medicare retiree + child(ren)) $176.64 $350.75 N/A $293.66 You’re covered for emergency Family (pre-65 Medicare spouse + child(ren)) $176.64 $350.75 N/A $293.66 and urgent care anywhere in the world. Call the new Away From In-network coverage that is out-of-state utilizes the BlueCard national program. Family (pre-65 Medicare retiree + Emergency care only Home Travel Line from both $259.84 $519.92 N/A $429.66 Out-of-country uses Blue Cross Blue Shield Global Core® at 800-810-2583. inside and outside the U.S. at Pre-65 Medicare spouse + child(ren)) 951-268-3900 for assistance before, during, and after travel. Primary care physician/referral required Important note: No No Yes No All in-network services are subject to the deductible unless otherwise stated. All out-of-network services are subject to the out-of-network deductible and balance All Pre-65 Medicare eligible retirees and dependents will remain on the USG healthcare billing unless otherwise stated. plans until they reach age 65. At age 65, they will move to the Aon Exchange where Annual deductibles, annual maximum out-of-pocket limits, and annual visit limitations are based on a January 1 to December 31 plan year. BlueChoice HMO and Medicare will become their primary health plan. Kaiser Permanente HMO have no out-of-network coverage. BlueChoice HMO members must receive referrals from a Primary Care Physician (PCP). No referrals needed to see most Kaiser Permanente specialists. Referral If you would like to review the total cost of your healthcare plan, including the required for non-Kaiser Permanente, independent specialists. employer contribution, please visit the USG website: benefits.usg.edu. All Anthem Blue Cross and Blue Shield healthcare plans and the Kaiser Permanente HMO cover the surgical extraction of impacted wisdom teeth only, and claims should be filed with your medical benefits. 10 11
Section 2 2022 healthcare benefits at a glance (Continued) 2022 healthcare benefits at a glance (Continued) 1 Consumer Choice HSA Comprehensive Care BlueChoice HMO Kaiser Permanente HMO Consumer Choice HSA Comprehensive Care BlueChoice HMO Kaiser Permanente HMO Healthcare, Lorum ipsum In network Out of network In network Out of network In network In network In network Out of network In network Out of network In network In network Physician services provided in an office or virtual setting Allergy testing Primary care physician visit 80% 60% 90% 60% 100% after $70 copay 100% after $35 copay 100% after $20 copay per visit; not pharmacy, and well-being Plan pays 100% after 80% 60% subject to deductible; $20 copay 60% Plan pays 100% after $20 copay Allergy shots & serum $35 copay applies to office visit service only 100%; not subject to deductible Retail health clinics if a physician is seen, the visit 100% after $35 copay; 80% 60% 60% 100% after $70 copay is treated as an office visit and $0 copay for serum Plan pays 100% after Plan pays 100% after subject to the $35 copay per visit. 80% N/A N/A N/A $15 copay $15 copay Inpatient hospital services – precertification required, except for emergencies LiveHealth Online visit Physician services (may include surgery, anesthesiology, pathology, radiology, and/or maternity care/delivery) Plan pays 100% for the first Plan pays 100% for the first 80%; $59 prior N/A 3 visits; then 100% after N/A 3 visits; then 100% after Plan pays 100%; no visit limit 80% 60% 90% 60% 100% 100% to deductible $15 copay per visit $15 copay per visit Hospital facility services inpatient care (includes inpatient short-term rehabilitation services) Wellness/preventive care* (calendar year) Not covered; 90% limited to 80% 60% 60% 100% after $500 copay 100% after $250 copay Paid at 100%; Paid at 60%; noncovered charges semi-private room Paid at 100%; not subject not subject not subject do not apply to annual Plan pays 100% Plan pays 100% to deductible Maternity delivery to deductible to deductible deductible or annual out-of-pocket maximum 80% 60% 90% 60% 100% after $500 copay 100% after $250 copay Routine eye exam with ophthalmologist or optometrist Not covered; Laboratory services (LabCorp is in network) Paid at 100%; Paid at 60%; noncovered charges Paid at 100%; not subject Plan pays 100% after $35 copay not subject not subject do not apply to annual Not covered 80% 60% 90% 60% 100% 100% to deductible to Optometrist to deductible to deductible deductible or annual out-of-pocket maximum Skilled nursing facility Specialist visit 80% 60% 90% 60% 100% after $35 copay per visit; not 100%; 30-day limit per 100%; 60-day limit per 80% 60% subject to deductible; $35 copay 60% 100% after $70 copay 100% after $35 copay 30 days per calendar year combined 30-day calendar-year maximum combined calendar year calendar year applies to office visit service only in network and out of network in network and out of network Laboratory services Hospice care 80% 100% covered in Kaiser 100% 100% 100% 60% 100% 100% when lab is 60% 90% when lab is LabCorp 60% 100% when lab is LabCorp Permanente medical office; $100 LabCorp copay in outpatient setting Outpatient hospital/facility services – precertification required except for emergency Maternity care Physician services (may include surgery, anesthesiology, pathology, radiology, and/or maternity care/delivery) All physician charges related 90% after an initial visit copay to prenatal, delivery and 80% 60% 90% 60% 100% 100% of $20; not subject to deductible; Prenatal and first postpartum 80% 60% 60% postpartum care covered at no copays charged for visit covered at 100% 100% after an initial copay of Hospital facility services outpatient care (including outpatient surgery and diagnostic testing) subsequent visits $70 at first office visit Surgery in office 80% 60% 90% 60% 100% after $250 copay 100% after $100 copay 100% after $35 copay in Kaiser 80% 60% 90% 60% 100% after $70 copay Permanente medical office; $100 copay in outpatient setting All in-network services are subject to the deductible unless otherwise stated. All out-of-network services are subject to the out-of-network deductible and balance billing unless otherwise stated. Annual deductibles, annual maximum out-of-pocket limits, and annual visit limitations are based on a January 1 to December 31 plan year. BlueChoice HMO and * Preventive 3-D mammograms are covered by Anthem. Kaiser Permanente HMO have no out-of-network coverage. * For at-home colon cancer screening test options, please call the number on the back of your ID card. BlueChoice HMO members must receive referrals from a Primary Care Physician (PCP). No referrals needed to see most Kaiser Permanente specialists. Referral required for non-Kaiser Permanente, independent specialists. 12 13
Section 2 2022 healthcare benefits at a glance (Continued) 2022 healthcare benefits at a glance (Continued) 1 Consumer Choice HSA Comprehensive Care BlueChoice HMO Kaiser Permanente HMO Consumer Choice HSA Comprehensive Care BlueChoice HMO Kaiser Permanente HMO Healthcare, Lorum ipsum In network Out of network In network Out of network In network In network In network Out of network In network Out of network In network In network Care in hospital Emergency Room Behavioral health and substance abuse Inpatient 90% after a $250 copay per 90% after a $250 visit; subject to deductible; copay per visit; subject 80% 80% 100% after $300 copay 100% after $250 copay pharmacy, and well-being copay waived if admitted to deductible; copay waived if 80% 80% 90% 60% 100% after $500 copay 100% after $250 copay within 24 hours admitted within 24 hours Partial hospitalization Ambulance services (land or air ambulance for medically-necessary emergency transportation only) 80% 60% 90% 60% 100% Contact plan for details. 80% 60% 90%; subject to in-network deductible 100% 100% after $75 copay per trip Office visit Urgent care services 100% after $35 copay; not 80% 60% $20 60% 100% Contact plan for details. 80% 60% 60% 100% after $70 copay 100% after $30 copay subject to deductible Outpatient facility Subject to balance billing for nonparticipating providers; balance bill amounts will not apply to the deductible or out-of-pocket maximum. Other services 80% 60% 90% 60% 100% 100% after $20 copay Home health Intensive outpatient 80% 60% 90% 60% 100%; up to 120 visits 100%; 120 visits 80% 60% 90% 60% 100% Contact plan for details. Home nursing care Applied behavioral analysis (ABA)/autism therapy 80% 60% 90% 60% 100% Contact plan for details 100% after $20 copay per 100% after $35 copay per 100% after $20 copay per office office visit; refer to plan benefits office visit; refer to plan benefits 80% 60% above for treatment outside 60% above for treatment outside of visit; unlimited visits; treatment Durable medical equipment requires prior authorization of office visit setting office visit setting Pharmacy services 80% 60% 90% 60% 100% 50% Prescription drugs Hearing aids — children (18 years of age and under) See page 20. See page 20. See page 20. See page 27. 80% 60% 90% 60% 100% 50% Initial: 1 hearing aid per ear, with a Initial: 1 hearing aid per ear, with a limit of $3,000 per ear Initial: 1 hearing aid per ear, Initial: 1 hearing aid per ear, with All in-network services are subject to the deductible unless otherwise stated. All out-of-network services are subject to the out-of-network deductible and balance limit of $3,000 per ear Replacement: 1 hearing aid per ear every 48 months with a limit of $3,000 per ear a limit of $3,000 per ear Replacement: 1 hearing aid per ear Replacement: 1 hearing aid Replacement: 1 hearing aid per billing unless otherwise stated. every 48 months per ear every 48 months ear every 48 months Annual deductibles, annual maximum out-of-pocket limits, and annual visit limitations are based on a January 1 to December 31 plan year. BlueChoice HMO and Kaiser Permanente HMO have no out-of-network coverage. Cochlear implants - covered if deemed medically necessary; preauthorization required BlueChoice HMO members must receive referrals from a Primary Care Physician (PCP). No referrals needed to see most Kaiser Permanente specialists. Covered if deemed Referral required for non-Kaiser Permanente independent specialists. 80% 60% 90% 60% 100% medically necessary; preauthorization required Chiropractic care; physical therapy; speech therapy; occupational therapy; cardiac therapy 100% after $35 copay; 80% 60% 90% 60% 100% after $70 copay; 20 visits Physical, occupational, Chiropractic care: 40 visits Chiropractic care: 20 visits 100% after $35 and chiropractic care: Physical, speech, occupational, and cardiac Physical and occupational copay; up to 20 visits for combined 20 visits therapies: 40 visits per therapy in and out of network therapy: 40 visits physical, occupational, and Speech therapy: 20 visits visit limits are combined Speech therapy: 30 visits speech combined Respiratory therapy: 30 visits Cardiac rehabilitation: 100% after $35 copay: in and out of network no visit limit up to 36 visits for visit limits are combined. Cardiac rehabilitation Cardiac rehabilitation: no visit limit 14 15
Section 2 Accolade Accolade 1 Personalized health and benefits You can ask your Health Assistant Save money, time and stress. Your Accolade Health Healthcare, Lorum ipsum Assistant understands the healthcare system and can support from Accolade and nurse questions like these: help you get the information you need to make the best decisions for you and your family. From choosing a For employees enrolled in a USG Anthem Healthcare What other benefit programs might help me? health plan to finding a lower price for your prescription, plan, you continue to have the flexibility to see the ask Accolade. pharmacy, and well-being doctors you want, with the added support of an Accolade personal healthcare assistant who will help When am I eligible for benefits election? Understand coverage and costs. Your Health Assistant Keep your ID card handy on answer your questions, coordinate care, and support you along your healthcare journey. can help you understand your coverage and estimate your out-of-pocket healthcare costs ahead of time, so your mobile device. I was just diagnosed with diabetes — now what? you can be financially prepared. You can also use the When you download the Accolade Your Accolade health assistant is your single point Estimate Costs tool in the Accolade member portal or of contact for all your healthcare and pharmacy Why was I billed for this test? mobile app you can view, email, or fax mobile app to find out the cost of a test or procedure. questions! They will take the time to get to know you your ID card to your provider whenever and understand your needs, while partnering with a Can you help me find an in-network provider? or wherever you are. team of nurses, doctors, pharmacists, and claims specialists to help support you each step of the way 1. D ownload the Accolade mobile app and guide you to the right care. Whether you have What questions should I ask my doctor? on the App Store or Google Play and questions about your benefits, need advice about a new diagnosis, scheduling an appointment, or finding the register or log in. best doctor for your situation, your personal health Just Ask Accolade 2. Select Profile. assistant is there to help you and your family. Occasionally, your Health Assistant may check in with Accolade can help you and your family: 3. Select Benefits Cards. you to make sure you and your family are doing well Find great doctors and healthcare facilities in your and are getting the care you need. Whether it’s 4. Select + to add your benefits card. network. Speak with your Accolade Health Assistant or following up on a doctor’s visit or hospital stay, or use the Find Care tool on your Accolade member portal Resolve billing and claims issues. If you have 5. S elect which type of card to add understanding a treatment plan, your Health Assistant or mobile app, for help finding an in-network doctor who and nurse are here to help you navigate your healthcare questions about your healthcare costs, select the (Medical, pharmacy, etc.). is experienced in the care you need and meets your Spending tab in your account to view your claims and and make the best decisions possible. preferences on location, gender, language and more. keep track of your spending. You can also connect with 6. S nap a photo of the front and back Accolade is completely confidential and takes the Get personalized support from someone who knows your Accolade Health Assistant for one-on-one support of the ID card, and select Save. hassle out of benefits for USG employees. your USG benefits, inside and out. Not only can your to understand a medical bill or identify next steps Accolade Health Assistant help you understand your toward resolution — and we take on the legwork so you healthcare plan, but they can also educate and connect don’t have to. Call your Accolade Health Assistant you with all of your other USG benefit plans, programs Helpful tip! and nurse at 866-204-9818, Monday to and resources. Friday, 8 a.m. to 11 p.m. ET. Get the guidance and answers you need to make an informed decision about your healthcare. Talk to Nurse support member.accolade.com Accolade’s team of nurses, doctors, and pharmacists Connect to a nurse for medical questions, day or Send a secure message through about symptoms, medications, new diagnosis, or Accolade is listed as the phone night. Your nurse will take the time to understand your the member website or the Accolade ongoing conditions and treatment options. They can care needs, and then help you take the next steps number on the back of your ID mobile app. also provide you with questions to ask your doctor so such as understanding symptoms, finding a specialist, card, so you can call with your you can make an informed decision about your medical getting help for a chronic condition, or discussing health and benefits questions, care and treatment options. treatment options. big or small! Accolade does not practice medicine or provide patient care. It is an independent resource to support and assist you as you use the healthcare system and receive medical care from your own doctors, nurses and healthcare professionals. If you have a medical emergency, please contact 911 immediately. ©2020 Accolade. All rights reserved. All product names, logos, and brands are the property of their respective owners. 16 17
Section 2 1 Start your Livongo journey today, offered for Healthcare, Lorum ipsum Anthem members Find affordable care options pharmacy, and well-being We understand the importance of keeping yourself and your family healthy. When you need immediate care, there may be better choices than the emergency room (ER). Livongo provides Diabetes Management, Who can join Diabetes Prevention and weight loss For more details around these options, reach out to Accolade, your personal The program is offered at no additional cost to qualified programs at no additional cost to help you employees and pre-65 retirees and their spouses who healthcare assistant. live a healthier life. are enrolled in one of the USG Anthem healthcare plans. What you receive Here’s what to do when you need care fast: Diabetes management: Make Integrated tools. Receive a new blood glucose meter • If it is an emergency, head straight to the closest – Retail health clinic ― Often part of a major diabetes management easier. with unlimited strips and lancets at no additional cost ER or call 911. pharmacy or retail store, these clinics are staffed to you. Track your progress and manage your health by healthcare professionals who provide basic • Connected meter and real-time insights • If you are not sure or want advice about where to in the Livongo app. medical services to walk-in patients. To find a • Unlimited strips shipped right to you go, contact Accolade to speak with your personal provider near you, call the number or visit the Better health monitoring. Livongo’s connected healthcare assistant or nurse at 866-204-9818. • 24/7 support from expert coaches website on the back of your ID card. devices automatically upload your readings right to • Smart scale and/or blood pressure • If it is not an emergency, consider a walk-in center your app. You’ll also get personalized tips to support – Urgent care center ― These centers treat monitor (depending on your health or one of these convenient alternatives: you on your health journey. problems that need attention, such as stitches, status) – LiveHealth Online ― Talk to doctors face-to-face, X-rays, or lab work, but are not true emergencies. Expert support when you need it. Expert health 24/7, through your mobile device or a computer Like walk-in centers and retail health clinics, coaches are ready to help, on your terms. Get tips on with a camera. For employees enrolled in they’re typically open evenings and weekends. Diabetes prevention: managing your blood sugar, healthy eating, weight, Comprehensive Care or BlueChoice HMO, the Lower your risk of developing blood pressure, and more. first three visits are free. type 2 diabetes. USG Well-being: For participants in USG Well-being, LiveHealth Online is the trade name of Health Management Corporation. by completing 16+ weeks of Weight Management, • Connected smart scale Diabetes Prevention Program (DPP), or Diabetes • Unlimited one-on-one coaching Management, you can earn a $50 well-being credit • Community support and more (1x/year). Only active employees and spouses on a Coverage while traveling or living outside the U.S. USG healthcare plan can earn the credit. Even when traveling abroad you have coverage Weight Management: Take the To sign up or to learn more about this program, visit available to you through the Blue Cross Blue well.livongo.com/USGBENEFITS or you can call Before you travel, contact guesswork out of weight loss. Livongo Member Support at 800 945-4355 and have Shield Global Care Program: Accolade for coverage details • Connected smart scale • Comprehensive Care – doctor, hospital, and your registration code USGBENEFITS ready. and instructions on how to emergency care • Unlimited one-on-one coaching locate a doctor or hospital. • Consumer Choice – doctor, hospital, and • Mini guided challenges and more emergency care • Always carry your Anthem ID card. • BlueChoice HMO – emergency care only 18 19
Section 2 CVS pharmacy benefits summary When you enroll in an Anthem healthcare plan, you are automatically enrolled in the prescription drug benefit through Understanding your benefits Healthcare, pharmacy, and well-being CVS Caremark. Your formulary offers a wide selection of clinically-sound, cost-effective generic, and brand-name prescription drugs. Additionally, CVS Caremark offers many convenient and affordable options to fill your prescriptions, such as retail pharmacies, mail-order, and specialty orders. The plan includes several utilization management programs to promote safety along with appropriate and cost-effective use of prescription medications. Consumer Choice HSA Comprehensive Care BlueChoice HMO How it works coinsurance after deductible copay/coinsurance copay/coinsurance Prescription coinsurance: Exceptions: Generic 20% $15 $15 Retail 20% with $40 minimum 20% with $40 minimum • If the full cost of the medication is less than the If a generic is available, but you or your doctor request Preferred brand 20% and $100 maximum and $100 maximum (30 day supply) minimum amount listed, you will pay the full cost a brand name drug, you will pay the generic copay Nonpreferred brand 20% 35% with $100 minimum 35% with $100 minimum of the medication. plus the cost difference between the generic and and $200 maximum and $200 maximum brand-name drug. In this case, the cost could exceed Generic 20% $45 $45 • If the coinsurance is less than the minimum the copay maximum. 20% with $120 minimum 20% with $120 minimum amount listed, you pay the minimum. Mail order Preferred brand 20% and $300 maximum and $300 max (90 day supply) • If the coinsurance calculation is greater than Specialty: 35% with $300 minimum 35% with $300 minimum Nonpreferred brand 20% and $600 maximum and $600 maximum the maximum amount, you pay the Specialty medications are often used to treat maximum amount. Generic 20% 20% with maximum of $75. 20% with maximum of $75. complex, chronic conditions, such as multiple Limited to 30-day supply. Limited to 30-day supply. Limited to 30-day supply. sclerosis, rheumatoid arthritis, hepatitis C, and 20% 20% with maximum of $150. 20% with maximum of $150. Example assumes 30-day prescription, under Specialty Preferred brand hemophilia. They are expensive, require complicated Limited to 30-day supply. Limited to 30-day supply. Limited to 30-day supply. Comprehensive Care Plan (does not include specialty) treatment regimens, may have many side effects, 20% 35% with maximum of $200. 35% with maximum of $200. Nonpreferred brand Limited to 30-day supply. Limited to 30-day supply. Limited to 30-day supply. Type Generic Preferred Nonpreferred and require special storage which may lead to Out-of-pocket adherence issues. Employee The annual out-of-pocket $1,500 $ $$ $$$ maximum amounts for members costs Annual Employee + child(ren) enrolled in the Consumer Choice $3,000 As a result, beginning January 1, 2022, the pharmacy out-of-pocket HSA plan will be combined with If the cost is $200 $350 $650 the medical out-of-pocket benefit will limit all new specialty medications to a maximum Employee + spouse $3,000 Coinsurance/ maximum amounts (for example, copay $15 copay 20% ($40 minimum) 35% ($100 minimum) 30-day supply per fill. Additionally, we are introducing Family single or family coverage). $4,500 a new specialty tier for the BlueChoice HMO and You pay $15 copay $70 $200 If approved for a 60-90-day supply, you will be responsible for 2x or 3x the coinsurance. Comprehensive Care plans in which you will pay a Maximum per percentage of the drug cost, also known as medication $15 copay $100 maximum $200 maximum coinsurance up to a maximum per 30-day supply. Important information Example assumes 30-day supply of a specialty medication Did You Know? If your doctor prescribes a brand-name drug when Comprehensive Care BlueChoice HMO equivalent generic drugs are available, you will To promote good health and help prevent Drug costs Coinsurance You pay Coinsurance You pay automatically receive an FDA-approved generic the need for costly care, your plan covers a Generic $750 20%, with $75 maximum $75 20%, with $75 maximum $75 drug unless: number of preventive medications at $0 copay. These include women’s contraceptives, Preferred $2,500 20%, with $150 maximum $150 20%, with $150 maximum $150 • Your doctor writes “dispense as written” (DAW) on diabetes supplies, and hypertension drugs Nonpreferred $7,500 35%, with $200 maximum $200 35%, with $200 maximum $200 the prescription. recommended for coverage by the U.S. Annual out-of-pocket Preventive Services Task Force. Coverage of Pharmacy costs are not combined with your medical out-of-pocket maximum. See page 20. • You request the brand-name drug at the time you maximum fill your prescription. these drugs requires a prescription (even for over-the-counter items) and are subject to For a list of specialty medications that fall under this tier, review the Specialty Drug list on benefits.usg.edu website. When more than one generic drug is approved, CVS certain age and gender criteria. Learn more Caremark may fill your prescription with any approved at benefits.usg.edu. generic equivalent. 20 21
Section 2 CVS pharmacy benefits summary (Continued) HMO service area by county Save money BlueChoice HMO service area by county Healthcare, pharmacy, and well-being If you are taking a brand-name or nongeneric Abbeville Cobb Hall McIntosh Stewart drug, talk to your doctor to determine if switching to a lower-cost alternative medication Helpful tip! Aiken-Augusta (Border) Anderson Columbia Coweta Hamilton Hampton-Augusta (Border) Meriwether Monroe Sumter Talbot Appling Crawford Hancock Montgomery Taliaferro may be an option for you. If your doctor Bacon Dade Haralson Morgan Tattnall prescribes a brand-name drug when an Use your HSA or FSA to pay for Banks Dawson Harris Murray Taylor equivalent generic is available, you will automatically receive a generic. your prescriptions Barbour DeKalb Hart Muscogee Telfair Barnwell Dodge Heard Newton Toombs Mail order. If you are taking ongoing Barrow Dooly Henry Oconee Towns maintenance medication, save time Bartow Douglas Houston Oglethorpe Treutlen by trying mail order. Sign up at Bibb Eadgefield Jackson Paulding Troup caremark.com/mailservice. Prior authorization Bleckley Edgefield-Augusta (Border) Jasper Peach Twiggs Bradley Effingham Jefferson Pickens Union Copay card programs. You can use a Prescriptions for certain medications require a prior Bryan Elbert Jenkins Pierce Upson manufacturer copay card program with your authorization, also known as a coverage review, to Bulloch Emanuel Johnson Pike Walker prescription benefit. These programs may ensure the drug is safe, clinically appropriate, and cost Burke Evans Jones Polk Walton lower your copay or coinsurance amounts for effective for your condition. The review uses both Butts Fannin Lamar Pulaski Warren prescription drugs. formulary and clinical guidelines to determine if the Candler Fayette Laurens Putnam Washington Don’t trade up. Generics are typically the most plan will pay for certain medicines. If your prescription Carroll Floyd Lee Quitman Webster cost-effective option. With a generic medication, requires a prior authorization, your doctor must submit Catoosa Forsyth Liberty Rabun Wheeler you get the same high-quality, effective a request for coverage review for approval. Chambers Franklin Lincoln Randolph White treatment that you get with its brand-name Chatham Fulton Long Richmond Whitfield counterpart — without the high cost. Chattahoochee Gilmer Lumpkin Rockdale Wilcox Dispense as written (DAW) Chattooga Glascock Macon Russell-Columbus (Border) Wilkes If you are not able to take the generic medicine, your Cherokee Gordon Madison Schley Wilkinson doctor can request a brand penalty exception that may Clarke Greene Marion Screven allow you to purchase the brand-name drug without Clayton Gwinnett McCormick Spalding paying the ancillary charge. The brand penalty Cleburne-Rome (Border) Habersham McDuffie Stephens exception process may be initiated by contacting CVS Caremark customer care. Kaiser Permanente Georgia service area by county Prescription questions? Barrow Cobb Fulton Madison Pike Your Accolade Health Assistant can help you with Bartow Coweta Gwinnett Meriwether Rockdale things like understanding your pharmacy benefit Butts Dawson Hall Newton Spalding coverage and claims, what medications are covered, Carroll DeKalb Haralson Oconee Walton as well as, understanding the costs and/or discount Cherokee Douglas Heard Oglethorpe available. Contact Accolade at member.accolade.com or 866-204-9818. Clarke Fayette Henry Paulding Clayton Forsyth Lamar Pickens 22 23
Section 2 Kaiser Permanente Kaiser Permanente A DIFFERENT experience from the start. Healthcare, pharmacy, and well-being PICKENS H There’s only one healthcare company that’s refreshingly unlike the others. The Kaiser HMO plan makes healthcare DAWSON U simple with everything you need, including PCPs, specialty care providers, lab, and pharmacy, all conveniently located under one roof. However, if you select this plan, you will have to use Kaiser Permanente providers and facilities. There H 575 are no out-of-network benefits (except in case of an emergency), and you must designate a PCP who will coordinate all UU of your care. BARTOW CHEROKEE U H 985 What makes Kaiser Permanente DIFFERENT? U Forsyth Holly Springs U U KP 75 KP U U U FORSYTH Sugar Hill–Buford U A better way to do care. DIFFERENT means you’re at the center of a 360-degree care experience. Our physician-led U U TownPark KP KP FULTON KP U UU teams work together to tailor the most effective evidence-based care plan for your every need. U U U KP Alpharetta H 85 U U U U U U H Convenient ways to get care. DIFFERENT means access to your doctor your way. Not some doctor, some way. Whether 400 BARROW U U U U U by phone, email, video, or 24/7 advice, your Kaiser Permanente care team has access to your real-time medical record U H U H U COBB U U U U KP Lawrenceville Athens and is ready to see you. U U 316 316 KP 75 U KP Glenlake KP Gwinnett U West Cobb KP 10 ATHENS- Healthy resources and perks. DIFFERENT means taking care of the whole you, not just the sick you. It also means you U H KP Sandy Springs 78 CLARKE HH U GWINNETT KP Snellville U get exclusive access to rich content, healthy resources, and members-only perks! PAULDING Cumberland KP U 400 85 Crescent KP H KP Brookwood at Peachtree 78 U U HH U HARALSON Locations. DIFFERENT means having state-of-the-art medical facilities with lab, radiology, pharmacy, and more all under 285 U 20 H KP Downtown Decatur one roof. KP 285 WALTON U Douglasville U U U KP Panola Cascade KP 166 KP KP Conyers DOUGLAS DEKALB UU U 285 Stonecrest U U U 20 75 H FULTON 675 ROCKDALE H Choose a doctor who’s right Get care on your schedule CARROLL Southwood KP KP KP Southwood Specialty NEWTON U U for you Need to schedule an appointment? Have a H CLAYTON U HENRY nonurgent question you’d like to email to your COWETA Fayette KP KP 75 Our online doctor profiles let you browse the many 85 U Henry Towne doctor? Want your prescription refill mailed to Newnan FAYETTE Centre excellent doctors and convenient locations in your KP U your home? After you enroll, register for an online HEARD H U area, even before you enroll. This helps you choose U account at kp.org or get our mobile app and find from hundreds of board-certified doctors and out just how easy DIFFERENT can be. specialists who fits your needs. You’re also free to BUTTS change at any time, for any reason. SPALDING MERIWETHER Transition your care How to find a provider: Want to find PIKE LAMAR With 26 Kaiser Permanente offices and more seamlessly out more? We’re than 600 doctors throughout metro Atlanta — 1 Visit kp.org/facilities. Easily move prescriptions and find a location that’s here to help. plus pharmacy, lab, and X-ray usually right in the close to your home, work, or school. Many services 2 Select the Find a Doctor link on the same building — you’ll enjoy convenience you are often under one roof, making it easy to see your home page. Scan the QR code. won’t find with other plans. Plus, you won't have doctor, get a lab test, and pick up prescriptions — all to pay for parking. in one trip. 24 25
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