2022 board priorities - Critical questions for US boards to consider EY Center for Board Matters

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2022 board priorities - Critical questions for US boards to consider EY Center for Board Matters
EY Center for Board Matters

2022 board
priorities
Critical questions for
US boards to consider
2022 board priorities - Critical questions for US boards to consider EY Center for Board Matters
2022 board priorities
Critical questions for US boards to consider
We believe that better questions lead to better answers and a better working world. Likewise, we
believe that a board’s most effective tool is asking compelling questions. These questions can lead to
better governance and organizations that drive value for all stakeholders. Heading into 2022, we’ve
compiled a list of relevant and timely questions for the board to consider in the following areas:

Strategy and innovation                              Risk and resiliency
Strategy that positions companies to innovate        Risk management that enables resiliency
and differentiate for a sustainable future           amid new and evolving challenges

Talent oversight                                     Dynamic governance
Broader oversight of culture and talent that is      Dynamic governance that addresses expanded
prepared for the transforming labor market           and changing oversight requirements
2022 board priorities - Critical questions for US boards to consider EY Center for Board Matters
Introduction

Companies continue to refresh their strategy to strengthen agility, resiliency and sustainability
and leverage innovative opportunities that can accelerate their performance over the long term.
Trajectories of companies that are thriving and leaning into this strategic reset are diverging rapidly
from those that are merely surviving.
Technological advances continue to transform operating              This environment calls for enhanced scenario analyses
models and ways of working and living, reshaping                    and contingency planning across multiple extreme
stakeholder expectations, requiring companies to accelerate         scenarios, with a deeper recognition of the external and
their digital ambitions and expand worker flexibility to            systemic risks that threaten financial and operational
create a competitive advantage. As a result, companies              resiliency. As a result, organizations are reinventing their
are upskilling and reskilling their workforces and putting          risk management models and processes using technology
people and culture at the core of value creation.                   to enable more timely internal insights across an array
                                                                    of strategic and operational issues further corroborated
Climate change and biodiversity loss are threatening                through third-party external sources of information.
the ecosystems on which our economy and humanity
depend, calling for a reevaluation of how strategy                  Boards have both the opportunity and the responsibility
and risk management mitigate and adapt to these                     to help guide companies in this new era. They can support
challenges. With climate risks approaching points                   their companies in incorporating human and natural capital
beyond which it may be impossible to recover, many                  as part of business decisions and strategy, and harness
stakeholders believe it is urgent to act at pace and scale          risks as opportunities for innovation and a competitive
to achieve a low-carbon, nature-positive, sustainable               advantage. However, this can’t be achieved through a
future. With trust in government waning, businesses                 historical governance model. Boards should continue their
may have an opportunity to lead on these issues.                    own transformation to a new agile and dynamic form of
                                                                    governance and continuously challenge their composition,
The global supply chain, in its current form, is incapable          committee structure, agendas, and ways of working to
of withstanding the disruptive forces of tomorrow.                  position their organizations to thrive in the long term.
Fast-changing consumer preferences, environmental
disruptions and intrinsic changes to the global order

                                                                   “
are key drivers of change. As companies advance
technologically and work moves to anywhere, the
landscape for cybersecurity threats widens with malware,
ransomware and other new sophisticated attacks
continuing to cripple companies’ critical infrastructure.           Boards have both the opportunity
And as countries decouple globally through the continued
rise of nationalism and populism, geopolitical risks and
                                                                    and the responsibility to help guide
opportunities are routinely challenging organizations.              companies in this new era.

EY Center for Board Matters                                                                                2022 board priorities   03
2022 board priorities - Critical questions for US boards to consider EY Center for Board Matters
Questions to consider

                   Theme 1

Strategy and innovation
Strategy that positions companies to innovate
   and differentiate for a sustainable future
2022 board priorities - Critical questions for US boards to consider EY Center for Board Matters
Strategy and innovation

                                      Q                                                                           Q

      How is the company                                                                         Are material environmental, social
      rethinking its definition of                                                               and governance (ESG) issues
      “long term” to maximize
      value while also focusing                       90%                                        considered in the company’s
                                                                                                 long‑term strategic planning? How
                                                                                                 do the company’s business model,
      on near‑term risks and
      opportunities? Is the                                                                      practices, products, and services
      strategy appropriately                 of CEOs agree that long‑term                        address urgent environmental
      focused not only on where           value creation across stakeholders                     and social challenges as we move
      the company is going,                will be rewarded by the market.                       toward a more inclusive and
      but where it can go?                          EY survey of 305 CEOs                        sustainable future?

                         Q

      What data and metrics are being
      used to assess the health and
      vibrancy of the organization’s
                                                                   “An open exchange of ideas is essential to
                                                                    challenging how we think and work —
      culture and its alignment                                     which in turn sparks innovation.
      with strategy? Is the culture
                                                                    Encouraging diversity of thought is key.
      appropriate to inspire and
      enable innovation?                                            Jeff Wong
                                                                    EY Global Chief Innovation Officer

                                                                            Q

      Is the company’s        What are the primary barriers to your company’s optimal allocation of capital? Select up to three.
      capital allocation
                                                         Lack of access to data                                                       52%
      aligned with the
      necessities of                          Lack of monitoring performance                                                    46%
      its long-term                          Lack of data analysis capabilities                                           42%
      strategy? How
      is the company
                              Ineffective model of decision-making frameworks                                           40%
      addressing                      Inability to accurately prioritize projects                                       40%
      barriers toward                         Ineffective execution of projects                                  35%
      optimal allocation?
                                                 Lack of organizational agility                            30%
                                                            Process is too rigid        8%
                                                    Internal politics and biases        7%
                                                              EY survey of 1,050 CFOs

EY Center for Board Matters                                                                                            2022 board priorities   05
2022 board priorities - Critical questions for US boards to consider EY Center for Board Matters
Strategy and innovation

                                                           Q                                                        Q

                                  Does the board have the appropriate
                                                                                                     Has management appropriately
                                  governance process to oversee
                                                                                                     considered partnerships, joint
                                  strategic investments that seed
                                                                                                     ventures and alliances, along
                                  innovation to change the game?
                                                                                                     with M&A, to accelerate the
                                  How is it supporting the acceleration
                                                                                                     strategy, particularly with
                                  of idea generation, trialing and
                                                                                                     longer-term adjacent and
                                  assessment while also encouraging
                                                                                                     transformational opportunities?
                                  appropriate risk‑taking?

                                                       Q

      Are newer and innovative
                                                       We asked CEOs to identify the top three trends
      technologies, including digital                  impacting their industry.
      platforms and cryptocurrency
      solutions, appropriately leveraged                                         of CEOs across all
      to accelerate goals and objectives?                                        companies say that

      How can these technologies
      accelerate the speed to market
                                                           63%                   accelerating technology
                                                                                 and digital innovation
                                                                                 is a top trend impacting
      and enhance virtual collaboration                                          their industry.
      and customer engagement?
                                                                      EY survey of 305 CEOs

                                        Q

      What is the company’s transition plan for thriving in a net-zero
      future? Is that plan integrated with the company strategy?
      Does it include specific short-, medium- and long-term
      greenhouse gas reduction targets and related decarbonization
      initiatives? How is the company preparing for additional
      climate‑related disclosure requirements?

                               of CEOs agree that societal and

                97%            environmental changes have a critical impact
                               on their companies. Many are making plans
                               to become carbon neutral by 2050.

                               EY survey of 305 CEOs

EY Center for Board Matters                                                                                        2022 board priorities   06
2022 board priorities - Critical questions for US boards to consider EY Center for Board Matters
Strategy and innovation

                         Q                                                             Q

      How is the company investing                 Does the board understand the company’s supply chain
      in protecting and restoring                  constraints? Is the board confident that the supply network is
      the natural ecosystems and                   flexible and agile amid continued global supply chain challenges?
      biodiversity on which its                    How is it addressing increased calls from stakeholders for
      business relies?                             sustainability and less waste?

                                                                       Approximately one-third of CEOs indicated the supply

                                                       70%
                                                                       chain as an area where they expect to make the most
                                                                       changes in the next three years, and 70% of those
                                                                       CEOs say they are considering sustainability and
                                                                       circular economy in their supply chain decision-making.

                                                                       EY survey of 305 CEOs

                                                  Source materials

             • Is your capital allocation strategy a long-term plan or a short-term fix?
             • The CEO Imperative: How has adversity become a springboard to growth?
             • Can your people adapt as quickly as your strategy?
             • Think like your stakeholders to build long-term value

EY Center for Board Matters                                                                            2022 board priorities     07
2022 board priorities - Critical questions for US boards to consider EY Center for Board Matters
Questions to consider

                Theme 2

 Risk and resiliency
Risk management that enables resiliency
   amid new and evolving challenges
2022 board priorities - Critical questions for US boards to consider EY Center for Board Matters
Risk and resiliency

                                               Q                                                                         Q

      Do scenario analyses consider
                                                                                                             Are contingency

                                                                 24%
      an appropriate range of
                                                                                                             and response plans
      extreme and even improbable
                                                                                                             related to material
      scenarios, including existential
                                                                                                             and high‑impact risks,
      threats? Do they incorporate
                                                                                                             such as cybersecurity
      the potential compounding
                                                of board members say their organization’s risk               breaches and
      effects of various risks, such
                                                management is not at all effective in managing               natural disasters,
      as supply chain disruption,                  atypical and emerging risks, which might
                                                                                                             periodically simulated
      talent acquisition and retention,        include threats associated with new technology
                                                    or the impact of the climate emergency.                  and reviewed with
      inflation, future interest rates
                                                                                                             the board?
      and an evolving tax landscape?                      EY survey of 500 board members

                                                                                    Q

                           How is the company revisiting and adapting its risk management strategy and management’s
                           approach to the three lines model in response to potential changes in the external and internal
                           environment, changes in the strategy and risk landscape, and the company’s operating model?

                                                             of board members do not believe their organizations have a

                                          84%                highly effective risk management strategy, and 55% of board
                                                             members identified that risk management often struggles to keep
                                                             pace with changes in the business strategy.

                                                             EY survey of 500 board members

                       Q

     Has the board considered
     how the organization’s risk
     assessment capabilities
                                                     “
                                                     The most important thing you can be today is agile.
                                                     The right mix of scenario planning and collective
     are evolving, including                         intelligence allows you to prioritize opportunities,
     how analytics, artificial
                                                     create revival plans and make up-to-the-minute
     intelligence and other emerging
     technologies can be used to                     decisions about everything from supply chain to
     review and validate data and                    workforce mobilization. Adding AI into the process
     information to unearth insights                 makes it even more effective.
     into enterprise risks and
                                                     Lance Mortlock
     opportunities?                                  Managing Partner, Energy | Ernst & Young LLP (Canada)

EY Center for Board Matters                                                                                       2022 board priorities   09
2022 board priorities - Critical questions for US boards to consider EY Center for Board Matters
Risk and resiliency

                                          Q                                                                 Q

      How has the company’s cybersecurity risk management                               What types of data is the
      program evolved to address the current environment in which                       organization collecting from its
      attackers are targeting a larger surface area and using                           customers and other stakeholders
      increasingly unpredictable tactics? How are cybersecurity                         to better assess the trust, risks
      and data privacy considerations proactively integrated into                       and opportunities related to
      all major strategy or tactical decisions, such as transactions,                   changing preferences and needs?
      alliances, new products or services, and technology upgrades?                     How is the collection occurring?

                 Q                                      Q

      How is the
      company scanning
      and assessing
      geopolitical
                                              What is the company
                                              doing to address
                                              material social risks
                                              across its value
                                                                         “If the organization commits to
                                                                          reducing its carbon footprint,
      developments,                           chain, including            abiding by global modern slavery
      including a rapidly                     the treatment of            acts, or improving diversity and
      changing trade and                      employees and               veteran inclusiveness, it is imperative
      regulatory landscape                    suppliers’ human
      and governments                         rights practices and
                                                                          for its third-party ecosystem to be
      moving to a more                        impacts on customers        aligned with these principles.
      interventionist                         and the communities         Justin Boehm
      policy position?                        in which it operates?       Consulting, Senior Manager | Ernst & Young LLP

                                                                    Q

      How is the company assessing the impact of physical and transition climate risks on products and services,
      supply chains and operations that can materially affect operating costs and revenues across the enterprise?

      “
      Because climate-related risks are inherently more complex and long-term than
      most traditional business risks, scenario analysis is essential for organizations
      to understand the physical, economic and regulatory connection between future
      climate impacts and business and supply chain activities.
      Mathew Nelson
      EY Global Climate Change and Sustainability Services Leader

EY Center for Board Matters                                                                                 2022 board priorities   10
Risk and resiliency

                      Q                                                                 Q

                                             Does the board understand and approve the company’s data privacy
                                             and data usage policy? How is customer and employee data use
                                             managed? Are social surveillance algorithms reviewed for bias?
                                             Is data protection considered beyond cybersecurity protection?
     Has the organization’s tax
     planning strategy been                  Deliver the certainty customers crave
     reevaluated to address                  What is most important when choosing to share your personal data
                                             with organizations?
     potential tax policy changes,
     as well as impacts arising from         Secure collection and storage
     potential shifts in the supply                                                                                   63%
     chain and capitalization? Has           Control over what data is being shared
     the organization considered
                                                                                                                57%
     growing stakeholder
                                             Trust in the company collecting the data
     interest in tax transparency
     and potential related                                                                           51%
     reputational impacts?                   EY survey of 1,910 consumers

                                                   Source materials

             • EY Global Board Risk Survey
             • How to manage ESG risk across your third-party ecosystem
             • Has lockdown made consumers more open to privacy?

EY Center for Board Matters                                                                           2022 board priorities   11
Questions to consider

                   Theme 3

      Talent oversight
Broader oversight of culture and talent that is
 prepared for the transforming labor market
Talent oversight

                                                                  Q

                                                        Directors stay current on human capital and talent trends primarily
      As the nature of work and employment
                                                        through management briefings; yet, nearly half say the CHRO
      further transforms, how will the                  (or equivalent) does not regularly report on human capital to the board.
      organization adapt its talent functions
      to realize its strategy? Does the board
                                                                                                                                 28%
      spend the same amount of time with the            Does your CHRO (or                                                           No
      chief human resources officer (CHRO)              equivalent) frequently
                                                        report on culture and            55   %
      discussing data and metrics to assess the                                           Yes

      health and welfare of the workforce as it
                                                        talent-related metrics                                                   17%
                                                        to the full board?                                                           Only through
      does with the CFO reviewing and assessing                                                                                      management
                                                                                                                                     reports,
      the overall financial health and stability?       EY survey of 378 board members
                                                                                                                                     not in person

                         Q                                                                             Q

      To attract and retain talent                     How have the desired skills and behaviors for the organization’s
      in a hypercompetitive labor                      leaders evolved in response to the events of the last two years,
      market, how is the organization                  and how has the board’s succession planning and oversight of
      implementing plans to address                    talent development changed in response?
      calls for better pay and
                                                                                                                     Top three
      benefits, including flexibility,                                                                          leadership behaviors
      the opportunity to work from                     CEOs are                   Eighty percent              Setting an
      anywhere, programs to enhance                    putting                    of CEOs agree              example of
                                                                                                                              Leading with
                                                                                                           experimentation
                                                       humans at                 putting humans                               compassion
      well-being, and funding for training                                       at the center of
                                                                                                                  and
                                                       the center                                             risk-taking
      and educational advancement?                                               decision-making
                                                       of decision-             will be a core value
                                                       making and                     driver for                       Driving a
                                                                                     leadership.                    transformative
                                                       leadership.                                                     mindset
                                                                                                                      across the
                                                                                                                       company

                                                       EY survey of 305 CEOs

                              Q

      Given that more than half of employees
      say they would leave their job if flexibility
      in their schedule and work location is
                                                           “Flexibility is a new normal. Employees love
                                                            and embrace the flexibility that tech-enabled
      not extended after the pandemic, has                  remote work has made possible: 9 in 10
      the organization considered how to                    regard flexibility as ‘extremely important.’
      make flexibility integral to the company’s
                                                            Sarah Le Tourneur
      human capital strategy?
                                                            EY Americas Future of Work Reimagined Leader

EY Center for Board Matters                                                                                           2022 board priorities          13
Talent oversight

                     Q                                                                        Q

      How is the company                            Is the board comfortable                  According to the World Economic Forum’s
      seizing strategic                             with how the organization               The Future of Jobs Report, 40% of workers will
      opportunities to tap into                     is nurturing its existing               require reskilling in the next six months or less.

      larger talent pools,                          and future talent pools
      diversify across numerous                     (e.g., reskilling and upskilling,
      dimensions and expand
      working hours across
                                                    educational alliances) to
                                                    position the company to                                   94%
      time zones, while                             meet current requirements,
      being mindful of work                         address enterprise risks
      location, regulatory and                      and prepare for continued                   of business leaders say they expect
      legislative challenges?                       strategic pivots?                         employees to learn these skills on the job.

                         Q

      How is company leadership
      enabling cross-functional
      collaboration and seeking input
      from a broader set of internal
                                                        “While agility, innovation and diversity are critical
                                                         to thriving, culture shortcomings are key barriers
      constituencies to support an                       to these objectives; only 44% of CEOs affirm having
      inclusive culture, enhance                         an innovation mindset across the organization.
      engagement and spur innovation?
                                                         John M. De Yonge
      How are these efforts measured?                    EY Global Markets EYQ Global Insights Director

                                                                     Q

      Are there any efforts to identify and address disconnects between how management views the employee
      experience and the employee’s actual experience? Are employee engagement scores, periodic pulse checks,
      summaries of exit and onboarding interviews, and social media data routinely reviewed?

                     “
                     Many leaders are simply disconnected from the realities of work
                     and from the realities of the people they employ to do it.
                     Maya Smallwood
                     EY Global People Advisory Services Employee Experience Leader

EY Center for Board Matters                                                                                           2022 board priorities      14
Talent oversight

                Q                                                                              Q

      With continued
      virtual work, how
      is the company
      addressing
                                 “
                                 A clearly defined corporate
                                 purpose will allow employees
                                                                                 How is the company
                                                                                 embedding diversity and
                                                                                 inclusion into its workplace
                                                                                 policies and human capital
                                 based both at home and in the
      any impacts                                                                management programs
      on employee
                                 office to make decisions that                   throughout all steps in the
      engagement,                align with the organization’s                   employee life cycle to enable
      inclusion                  long‑term goals.                                equitable opportunities,
      and career                                                                 advancement and
                                 Falco Weidemeyer
      development?               EMEIA EY-Parthenon Leader                       compensation?

                                                  Source materials

             • How the governance of human capital and talent is shifting
             • The CEO Imperative: How can today’s leaders realize tomorrow’s opportunities?
             • How to keep your people continuously ready for what is next

EY Center for Board Matters                                                                2022 board priorities   15
Questions to consider

                 Theme 4

 Dynamic governance
Dynamic governance that addresses expanded
    and changing oversight requirements
Dynamic governance

                                      Q

      How is the board adopting a continual learning mindset
      and strengthening its education program? Is the program
      sufficiently tailored to the company’s and individual
      board member’s needs, seeking diverse views from
      inside and outside the company that allow for challenges
      to status quo thinking?

                          Q

      How can the board’s structure
      be refreshed to be more agile,
      future‑focused and aligned to the
                                                   “
                                                   One component of the traditional business
                                                   model has remained largely unchanged:
      risks and opportunities on                   the board. New subcommittees may have been
      the road ahead? Is the board
                                                   added, and diversity may be beginning to
      considering the use of ad hoc
      committees made up of directors,             prevail, but essentially board operating models
      management and third parties to              still look as they always have.
      address specific strategic issues?           Sharon Sutherland
                                                   EY Global Center for Board Matters Leader

                                                           Q

      How is the compensation committee evolving its charter to address oversight of broader human capital
      issues? How does the board hold senior management accountable for progress against related goals via
      incentive plans and other reward mechanisms? How is the company preparing for ongoing human capital
      disclosure requirements?

      “
      This year 70% of Fortune 100 companies stated that diversity and inclusion or
      other human capital matters are overseen by a board committee, up from 44%.
      Compensation committees have emerged as the preferred oversight structure.
      Jamie Smith
      EY Americas Center for Board Matters

EY Center for Board Matters                                                                    2022 board priorities   17
Dynamic governance

                          Q                                                                                        Q

      How is the company refreshing                                                         How is the board thinking like an
      its investor engagement strategy                                                      activist in considering and proactively
      to be more efficient and                                                              addressing the company’s operating
      productive? Is it considering new                                                     vulnerabilities? How is the board
      engagement approaches (e.g., more                                                     obtaining an unfiltered view of
      collaborative engagement via                                                          shareholder feedback on the company’s
      working groups or investor                                                            strategy and pace of performance?
      days)? Is it leveraging the proxy                                                     Do select individual board members
      statement and other disclosures                                                       have direct dialogue with shareholders
      as communication tools?                                                               to understand their priorities?

                                                                   Q

      Are information flows to the   How boards would like the risk reporting they receive from the business to improve
      board being appropriately      More forward-looking and predictive                                                              50%
      challenged to include
      more forward-looking                  More competitive intelligence                                                 40%
      and predictive insights,           More coverage of emerging risks                                           34%
      coverage of emerging risks,
      external perspectives, and
                                     More insights instead of data/metrics                                       31%
      corroborating data from         Underpinned by more external data                                25%
      third parties to keep pace             Consolidate multiple reports                             24%
      with the evolving market,
      economic and geopolitical                            More frequent                             23%
      developments? Is a                    Delivered on a real-time basis                           22%
      consent agenda used to
                                                            More concise                             22%
      maximize board discussion
      of strategic initiatives?                                     EY survey of 378 board members

                                                                                                             Q

                                                                             How is the board expanding its director search
                                                                             to maximize diversity and broaden board
                                                                             competencies in critical areas such as technology,
                                                                             human capital management, cybersecurity, and
                                                                             sustainability, and how are those individuals
                                                                             onboarded to set them up for success?

EY Center for Board Matters                                                                                            2022 board priorities   18
Dynamic governance

                   Q                                                               Q

      With increased board                 Is the board prepared for increased accountability as ESG matters
      diversity, what changes              become a multi-stakeholder priority and investors increasingly embrace
      to its protocols                     proxy votes against directors as their most effective tool to accelerate
      are being made to                    progress on ESG matters?
      leverage diversity
      of thought, improve

                                          “
      decision‑making and
      create an inclusive
      boardroom?
                                           Investors increasingly see the effective management
                                           of environmental and social risks and opportunities
                                           as fundamental to long-term value creation and are
                                           integrating related considerations into investment
                                           decisions and stewardship. Like corporate governance
                                           failings, a poor track record on sustainability issues can
                                           galvanize shareholders against an incumbent board.
                                           David A. Hunker
                                           EY Americas Shareholder Activism Defense Leader

                                                              Q

      With growing scrutiny of sustainability reporting and stakeholder concerns around greenwashing, how is the
      board — particularly the audit committee — overseeing nonfinancial disclosures made in regulatory filings,
      sustainability reports, analyst calls and other mediums? Are internal or external assurance procedures applied
      to material assertions and data?

                         Q

      Is the company progressively
      reporting on human, customer
      and societal value to attract
      capital and meet the increasing
      demand of stakeholders for
      consistent and comparable ESG
      and other nonfinancial‑related
      data that aligns with evolving
      external frameworks?

EY Center for Board Matters                                                                        2022 board priorities   19
Dynamic governance

                         Q                                    Q

      What is the board’s policy for             Could the board create more
      timely review of corporate political       effective meeting agendas
      and lobbying expenditures and              and protocols (e.g., consent
      any public political positions taken       agendas) to increase
      by senior executives? How is the           director engagement on
      board assessing the alignment of           priority matters? Can
      those expenditures and positions           virtual sessions augment
      with the company’s values,                 and enhance traditional
      commitments and strategy?                  in‑person meetings?

                                                Source materials

             • The Board Imperative: How today’s boards can meet tomorrow’s challenges
             • What boards should know about ESG developments in the 2021 proxy season
             • The Board Imperative: How can data and tech turn risk into confidence?
             • What boards need to know about shareholder activism

                   For more context and related reading on all of these questions, visit
                                     www.ey.com/us/boardmatters.

EY Center for Board Matters                                                              2022 board priorities   20
Critical questions for US boards to consider

      Summary
     of questions
Summary of questions

         Theme 1:
  Strategy and innovation               03 What data and metrics are             06 Has management appropriately        and long-term greenhouse gas
                                        being used to assess the health          considered partnerships, joint         reduction targets and related
                                        and vibrancy of the organization’s       ventures and alliances, along          decarbonization initiatives?
01 How is the company rethinking        culture and its alignment with           with M&A, to accelerate the            How is the company preparing
its definition of “long term”           strategy? Is the culture appropriate     strategy, particularly with            for additional climate‑related
to maximize value while also            to inspire and enable innovation?        longer-term adjacent and               disclosure requirements?
focusing on near‑term risks and                                                  transformational opportunities?
opportunities? Is the strategy          04 Is the company’s capital                                                     09 How is the company investing
appropriately focused not               allocation aligned with the              07 Are newer and innovative            in protecting and restoring the
only on where the company is            necessities of its long-term             technologies, including digital        natural ecosystems and biodiversity
going, but where it can go?             strategy? How is the company             platforms and cryptocurrency           on which its business relies?
                                        addressing barriers toward               solutions, appropriately leveraged
02 Are material environmental,          optimal allocation?                      to accelerate goals and objectives?    10 Does the board understand
social and governance (ESG)                                                      How can these technologies             the company’s supply chain
issues considered in the company’s      05 Does the board have the               accelerate the speed to market         constraints? Is the board confident
long‑term strategic planning?           appropriate governance                   and enhance virtual collaboration      that the supply network is
How do the company’s business           process to oversee strategic             and customer engagement?               flexible and agile amid continued
model, practices, products,             investments that seed innovation                                                global supply chain challenges?
and services address urgent             to change the game? How is it            08 What is the company’s transition    How is it addressing increased
environmental and social challenges     supporting the acceleration of           plan for thriving in a net-zero        calls from stakeholders for
as we move toward a more                idea generation, trialing and            future? Is that plan integrated with   sustainability and less waste?
inclusive and sustainable future?       assessment while also encouraging        the company strategy? Does it
                                        appropriate risk‑taking?                 include specific short-, medium-

          Theme 2:
      Risk and resiliency               environment, changes in the              decisions, such as transactions,       09 How is the company assessing
                                        strategy and risk landscape, and         alliances, new products or services,   the impact of physical and
                                        the company’s operating model?           and technology upgrades?               transition climate risks on products
01 Do scenario analyses consider                                                                                        and services, supply chains and
an appropriate range of extreme         04 Has the board considered how          06 What types of data is the           operations that can materially
and even improbable scenarios,          the organization’s risk assessment       organization collecting from its       affect operating costs and
including existential threats?          capabilities are evolving, including     customers and other stakeholders       revenues across the enterprise?
Do they incorporate the potential       how analytics, artificial intelligence   to better assess the trust, risks
compounding effects of various          and other emerging technologies          and opportunities related to           10 Has the organization’s tax
risks, such as supply chain             can be used to review and                changing preferences and needs?        planning strategy been reevaluated
disruption, talent acquisition and      validate data and information to         How is the collection occurring?       to address potential tax policy
retention, inflation, future interest   unearth insights into enterprise                                                changes, as well as impacts
rates and an evolving tax landscape?    risks and opportunities?                 07 How is the company scanning         arising from potential shifts in the
                                                                                 and assessing geopolitical             supply chain and capitalization?
02 Are contingency and response         05 How has the company’s                                                        Has the organization considered
                                                                                 developments, including a rapidly
plans related to material and           cybersecurity risk management            changing trade and regulatory          growing stakeholder interest in
high‑impact risks, such as              program evolved to address the           landscape and governments              tax transparency and potential
cybersecurity breaches and natural      current environment in which             moving to a more interventionist       related reputational impacts?
disasters, periodically simulated       attackers are targeting a                policy position?
and reviewed with the board?            larger surface area and using                                                   11 Does the board understand
                                        increasingly unpredictable               08 What is the company doing           and approve the company’s data
03 How is the company revisiting        tactics? How are cybersecurity                                                  privacy and data usage policy?
                                                                                 to address material social risks
and adapting its risk management        and data privacy considerations          across its value chain, including      How is customer and employee
strategy and management’s               proactively integrated into              the treatment of employees and         data use managed? Are social
approach to the three lines model       all major strategy or tactical           suppliers’ human rights practices      surveillance algorithms reviewed for
in response to potential changes                                                 and impacts on customers and the       bias? Is data protection considered
in the external and internal                                                     communities in which it operates?      beyond cybersecurity protection?

EY Center for Board Matters                                                                                                   2022 board priorities       22
Summary of questions

           Theme 3:
        Talent oversight                anywhere, programs to enhance          across numerous dimensions and        08 Are there any efforts to
                                        well-being, and funding for training   expand working hours across           identify and address disconnects
                                        and educational advancement?           time zones, while being mindful       between how management views
01 As the nature of work and                                                   of work location, regulatory          the employee experience and the
employment further transforms,          03 How have the desired skills and     and legislative challenges?           employee’s actual experience?
how will the organization adapt         behaviors for the organization’s                                             Are employee engagement
its talent functions to realize its     leaders evolved in response to the     06 Is the board comfortable           scores, periodic pulse checks,
strategy? Does the board spend the      events of the last two years, and      with how the organization is          summaries of exit and onboarding
same amount of time with the chief      how has the board’s succession         nurturing its existing and future     interviews, and social media
human resources officer (CHRO)          planning and oversight of talent       talent pools (e.g., reskilling and    data routinely reviewed?
discussing data and metrics to          development changed in response?       upskilling, educational alliances)
assess the health and welfare of the                                           to position the company to meet       09 With continued virtual work,
workforce as it does with the CFO       04 Given that more than half of        current requirements, address         how is the company addressing any
reviewing and assessing the overall     employees say they would leave         enterprise risks and prepare for      impacts on employee engagement,
financial health and stability?         their job if flexibility in their      continued strategic pivots?           inclusion and career development?
                                        schedule and work location is not
02 To attract and retain talent in a                                           07 How is company leadership          10 How is the company embedding
                                        extended after the pandemic, has
hypercompetitive labor market, how      the organization considered how        enabling cross-functional             diversity and inclusion into
is the organization implementing        to make flexibility integral to the    collaboration and seeking input       its workplace policies and
plans to address calls for better pay   company’s human capital strategy?      from a broader set of internal        human capital management
and benefits, including flexibility,                                           constituencies to support an          programs throughout all steps
the opportunity to work from            05 How is the company seizing          inclusive culture, enhance            in the employee life cycle to
                                        strategic opportunities to tap         engagement and spur innovation?       enable equitable opportunities,
                                        into larger talent pools, diversify    How are these efforts measured?       advancement and compensation?

        Theme 4:
    Dynamic governance                  Is it considering new engagement       and sustainability, and how are       and comparable ESG and other
                                        approaches (e.g., more collaborative   those individuals onboarded           nonfinancial‑related data that aligns
                                        engagement via working groups          to set them up for success?           with evolving external frameworks?
01 How is the board adopting            or investor days)? Is it leveraging
a continual learning mindset            the proxy statement and other          08 With increased board diversity,    12 What is the board’s policy for
and strengthening its education         disclosures as communication tools?    what changes to its protocols are     timely review of corporate political
program? Is the program sufficiently                                           being made to leverage diversity of   and lobbying expenditures and
tailored to the company’s and           05 How is the board thinking           thought, improve decision‑making      any public political positions taken
individual board member’s               like an activist in considering        and create an inclusive boardroom?    by senior executives? How is the
needs, seeking diverse views            and proactively addressing the                                               board assessing the alignment of
from inside and outside the             company’s operating vulnerabilities?   09 Is the board prepared for          those expenditures and positions
company that allow for challenges       How is the board obtaining an          increased accountability as ESG       with the company’s values,
to status quo thinking?                 unfiltered view of shareholder         matters become a multi‑stakeholder    commitments and strategy?
                                        feedback on the company’s strategy     priority and investors increasingly
02 How can the board’s structure        and pace of performance? Do select     embrace proxy votes against           13 Could the board create more
be refreshed to be more agile,          individual board members have          directors as their most               effective meeting agendas and
future‑focused and aligned to           direct dialogue with shareholders      effective tool to accelerate          protocols (e.g., consent agendas)
the risks and opportunities on          to understand their priorities?        progress on ESG matters?              to increase director engagement
the road ahead? Is the board                                                                                         on priority matters? Can virtual
considering the use of ad hoc           06 Are information flows to            10 With growing scrutiny              sessions augment and enhance
committees made up of directors,        the board being appropriately          of sustainability reporting           traditional in‑person meetings?
management and third parties to         challenged to include more             and stakeholder concerns
address specific strategic issues?      forward‑looking and predictive         around greenwashing, how is
                                        insights, coverage of emerging         the board — particularly the
03 How is the compensation              risks, external perspectives,          audit committee — overseeing
committee evolving its charter          and corroborating data from            nonfinancial disclosures made in
to address oversight of broader         third parties to keep pace with        regulatory filings, sustainability           For more
human capital issues? How does
the board hold senior management
                                        the evolving market, economic
                                        and geopolitical developments?
                                                                               reports, analyst calls and other
                                                                               mediums? Are internal or external
                                                                                                                           context and
accountable for progress against
related goals via incentive plans
                                        Is a consent agenda used to            assurance procedures applied to           related reading
                                        maximize board discussion              material assertions and data?
and other reward mechanisms?            of strategic initiatives?                                                         on all of these
How is the company preparing
for ongoing human capital               07 How is the board expanding
                                                                               11 Is the company progressively
                                                                               reporting on human, customer and
                                                                                                                         questions, visit
disclosure requirements?                its director search to maximize        societal value to attract capital         www.ey.com/us/
                                        diversity and broaden board            and meet the increasing demand
04 How is the company refreshing        competencies in critical areas         of stakeholders for consistent             boardmatters.
its investor engagement strategy        such as technology, human capital
to be more efficient and productive?    management, cybersecurity,

EY Center for Board Matters                                                                                                2022 board priorities         23
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