2022 Benefits Decision Guide - Open Enrollment: October 11 22 - virtual doctor visits
←
→
Page content transcription
If your browser does not render page correctly, please read the page content below
2022 Benefits Decision Guide Open Enrollment: Benefits Effective: October 11 – 22 January 1 – December 31, 2022
Welcome to Your 2022 Benefits Enrollment! Take Action to Elect or Change Your Benefits October 11 – 22 2022 Benefit Elections: You can elect or change your benefits for the Here’s How it Works 2022 plan year during the Open Enrollment period October 11 – 22. Visit Mercer Marketplace 365+ at Changes after Open Enrollment: You may be able to make changes to some of for personalized support to guide you your benefits in 2022 if you experience a through the enrollment process. Qualifying Life Event (QLE), such as getting married or having a baby. You must make the change within 31 days (30 days for birth or Answer a few short questions to receive expert adoption) of the event. guidance and build a personalized benefits package. If you are a New Hire during or after Open Enrollment and your benefits are effective in Select the benefits package built for you, customize 2021, or you experience a QLE or status change, it further to best meet your needs and budget, or you will need to make updates to your 2021 build your own package. and 2022 benefits by following the links for each year on your enrollment website. Pet Insurance can be elected at any point in the year without a QLE. What Happens If I Don’t Enroll? Be sure to log in and confirm you have the benefits you need for 2022. If you don’t enroll or make updates by October 22, you will be automatically enrolled in your current coverages, with the exception of spending and savings account elections. Health Savings Account, Flexible, Combination, and Dependent Care Spending Account elections do not roll over from year to year. You must make a new election each year if you want to participate. You must enroll in the Health Savings Account for 2022 during OE in order to receive the HSA employer contribution. If you (and/or your dependents) have Medicare or will become eligible for Medicare in the next 12 months, a Federal law gives you more choices about your prescription drug coverage. Please see the creditable prescription drug coverage and Medicare notice in the legal notices at the back of this booklet for more details. www.mercermarketplace365plus.com/flourishbenefits 2 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
What’s Inside Your Enrollment How to Enroll....................................................... 4 Questions What’s New for 2022 ......................................... 5 Health Benefits Mercer Marketplace 365+ is ready Medical and Prescription Drug Coverage ........... 6 to help you understand your options and Critical Illness Insurance ...................................... 12 make the right choices for Accident Insurance .............................................. 13 your needs and budget. Hospital Indemnity Insurance ............................. 14 Dental Insurance ................................................. 16 Vision Insurance .................................................. 17 Spending and Savings Accounts .......................... 18 www.mercermarketplace365plus.com/ Financial Protection flourishbenefits Life and AD&D Insurance .................................... 21 Disability Insurance ............................................. 22 Additional Benefits Legal Plan ............................................................ 23 Click to Chat Identity Theft Protection ..................................... 23 Pet Insurance....................................................... 24 A chat bubble is located along the right Employee Assistance Program ............................ 24 side of each page on the Mercer Core Advocacy ..................................................... 25 Marketplace 365+ website. Virtual assistant is available 24/7. Important Information Benefit Contacts .................................................. 26 You can also have a secure chat with a Outside Benefits .................................................. 27 live benefits counselor Legal Notices ....................................................... 28 Monday – Friday, 4 am – 6 pm PT Phone 1-855-274-3937 Benefit counselors available via phone Monday – Friday: 4 am – 6 pm PT Saturday: 7 am – 11 am PT www.mercermarketplace365plus.com/flourishbenefits 3 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
How to Enroll Cost of Coverage As in past years, Flourish Benefits will pay a portion of your coverage costs. You will be responsible for any remaining costs for the benefits you select, which will be shown as you shop on Mercer Marketplace 365+. Flourish Benefits is committed to offering you a competitive benefits program that offers the flexibility to select coverage that best fits your needs and your budget. To start your enrollment, visit www.mercermarketplace365plus.com/ Need Help? flourishbenefits • The first time you visit the Mercer Marketplace 365+ website, select “Get Started” and follow the If you don’t have access to a computer instructions provided to register. or need assistance, you can enroll with a benefits counselor by calling • If you have previously enrolled in benefits on the 1-855-274-3937 Mercer Marketplace 365+ website, use the username and password that you created in the past to log in. Help is available via phone: Click on “Forgot Username or Password” if needed. Monday – Friday: 4 am – 6 pm PT Saturday: 7 am – 11 am PT Multi-factor authentication (MFA): The security of your information is critical, which is why we use multi-factor authentication. • MFA combines your username and password with a temporary numeric code sent to you as an additional security factor to confirm your identity and keep your information safe. • As part of the registration process, you’ll be asked to provide the last four digits of your Social Security Number (SSN), your last name, date of birth and zip code. • Once the above information is authenticated, you will be presented with the email and/or phone number provided by Flourish Benefits. You must select one to receive a verification code to complete the registration process. • If an email or phone number has not been provided by Flourish Benefits, you will be asked to add an email address at this time. Should you choose, you can input an alternate email or phone number to be used in future verification. • You will be required to go through the MFA verification code process every time you log in. www.mercermarketplace365plus.com/flourishbenefits 4 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
What’s New for 2022 Below are the coverage offerings that are updated or new for 2022. More details about the plans can be found in this guide and at www.mercermarketplace365plus.com/flourishbenefits. Medical Dental Vision Plans Plans Plan Kaiser HMO Prescription Benefits • You will be offered the same • You will be offered the same • The benefit for Tier 4 or dental plans as last year vision plan as last year Specialty medications is now 30% up to $250. See Page 11 for more information. Other Changes • Spending Accounts: The Dependent Care Flexible Spending Account maximum will return to $5,000. For additional plan details, visit www.mercermarketplace365plus.com/flourishbenefits www.mercermarketplace365plus.com/flourishbenefits 5 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Medical and Prescription Drug Coverage Medical coverage offers valuable benefits to help you stay healthy and pay for care if you or your covered family members become sick or injured. Which Medical Plan is Right for You? When you go online, you will have two options to navigate and select your benefits: • Through the Expert Guidance tool, you can answer a few questions about your medical insurance usage, payment preference and ability to afford an unexpected medical expense. Then, Mercer Marketplace 365+ will show you one or more medical plans that best match your situation. While the decisions are yours, these matches will help you make an appropriate choice. • Choose your own: You will have an experience similar to shopping online, navigating through different categories and adding benefits to your shopping cart. Just click "check out" when you are finished! Before you choose your benefits, think about: • How much healthcare and what type of care did you need this year? • Do you expect your needs to be similar next year? • Do you prefer to pay less from your paycheck or less out of your pocket when you need care? Have You Considered a High Deductible Health Plan? High deductible health plans have lower premiums and may result in lower annual medical costs. These plans offer several advantages to reward you for taking an active role in your healthcare spending: • Lower paycheck costs – allowing you to keep control over more of your money • Tax-advantaged savings account – enrolling in a Health Savings Account (HSA) helps you pay your deductible and out-of-pocket costs • Flourish Benefits will contribute to your HSA – helping you with your out-of-pocket costs • Comparable benefits – these plans use the same networks that other plans offer, and in-network preventive care is still 100% covered Need More Coverage? Are you interested in a higher-deductible plan with a lower premium? Critical You may want additional coverage that pays benefits directly to you to help cover deductibles and out-of-pocket expenses. Illness Consider combining your medical coverage with Supplemental Medical Insurance. These plans are a great complement to your medical plan Accident choice and can help reduce the financial risk associated with illness and injury. Depending on your situation, you may be able to save money by Hospital purchasing a lower-cost medical plan and adding one or more supplemental plans to achieve effective protection at a lower plan cost. Indemnity Refer to the Supplemental Medical section for more information. www.mercermarketplace365plus.com/flourishbenefits 6 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Medical and Prescription Drug Coverage Key Words to Know: Coinsurance: Percentage of the charge that your plan will pay, typically after you have met the deductible Copay: An amount you pay for a covered service each time you use that service, which usually does not apply toward the deductible Deductible: The amount you pay before the plan begins to pay Out-of-Pocket Costs: Expenses you pay, such as deductibles, copays and the remaining amounts after plan coinsurance is paid Out-of-Pocket Maximum: The maximum amount you pay for covered services in a year (you may need to pay additional amounts if coverage is received from an out-of-network provider) Using In-Network Providers You’ll save money when receiving care from an in-network provider. To access a list of in-network providers, click on the link provided on the Mercer Marketplace 365+ enrollment site. Using an out-of-network provider could result in a higher out-of-pocket cost. Prescription Drug Coverage Your prescription drug coverage depends on the type of medication you choose. Medications are grouped into tiers, which determine your portion of the drug cost. TIER YOU PAY WHAT’S COVERED Most Generic Prescription Drugs 1 Lowest Cost Sharing Generic drugs that are equivalent to a brand product in dosage form, strength, quality and intended use. Preferred Brand Name Drugs 2 Second-Lowest Cost Sharing Drugs sold under specific trade names that are favorably priced by the pharmacy plan. Non-Preferred Brand Name Drugs 3 Third-Lowest Cost Sharing Drugs sold under specific trade names that have a more cost-effective alternative on Tier 1 or Tier 2. Specialty Drugs Specialty medications treat rare or complex conditions and are typically higher 4 Highest Cost Sharing cost medications. Most will require pre-authorization before your plan will help pay for them, and some may require you to fill the prescription at a specialty pharmacy. www.mercermarketplace365plus.com/flourishbenefits 7 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Medical and Prescription Drug Coverage Helpful Information about Deductibles and Out-Of-Pocket Maximums When electing coverage for any family members in addition to yourself, deductibles and out-of-pocket maximums are applied differently for different plans. PLAN DEDUCTIBLE OUT-OF-POCKET MAXIMUM The entire Family Out-of-Pocket Maximum must EPO Plan $0 Deductible Not applicable be met before the plan pays in full for any family Kaiser HMO Plan California member $1,500 Deductible Plan Once one family member meets the Individual Once one family member meets the Individual Deductible, benefits begin to be paid for that Out-of-Pocket Maximum, the plan pays covered $2,500 Deductible Plan individual benefits in full for that individual For additional plan details, visit www.mercermarketplace365plus.com/flourishbenefits www.mercermarketplace365plus.com/flourishbenefits 8 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Medical and Prescription Drug Coverage Review Your Medical Plan Options Blue Shield of California (Blue Shield of California PPO Network) Prescription Drug: MedImpact Medical and Prescription Drug Plan Summary The following benefits are included in your plan options. Unless otherwise noted, benefits are per insured person and after deductible. $1,500 DEDUCTIBLE PLAN $2,500 DEDUCTIBLE PLAN EPO PLAN WITH HSA WITH HSA $0 DEDUCTIBLE HEALTH SAVINGS ACCOUNT HSA Eligible Yes Yes No HSA Employer $400/year Employee Only $625/year Employee Only N/A Funding $800/year Employee + family $1,250/year Employee + family OUT-OF- OUT-OF- OUT-OF- IN-NETWORK IN-NETWORK IN-NETWORK NETWORK NETWORK NETWORK ANNUAL DEDUCTIBLE Individual $1,500 $2,000 $2,500 $3,000 $0 Not covered Family $3,000 $4,000 $5,000 $6,000 $0 Not covered OUT-OF-POCKET MAXIMUM Individual $3,000 $4,000 $4,000 $5,000 $1,500 Not covered Family $6,000 $8,000 $8,000 $10,000 $3,000 Not covered MEDICAL BENEFIT COVERAGE Plan Coinsurance 90% 70% 80% 60% 80% Not covered Preventive Care 100%* 70% 100%* 60% 100% Not covered Primary Care Visit 90% 70% 80% 60% $20 copay Not covered Specialist Visit 90% 70% 80% 60% $40 copay Not covered Inpatient Hospital 90% 70% 80% 60% 80% Not covered Outpatient Hospital 90% 70% 80% 60% 80% Not covered Urgent Care 90% 90% 80% 80% $50 copay Not covered Emergency Room 90% 90% 80% 80% $100 copay $100 copay www.mercermarketplace365plus.com/flourishbenefits 9 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Medical and Prescription Drug Coverage $1,500 DEDUCTIBLE PLAN $2,500 DEDUCTIBLE PLAN EPO PLAN WITH HSA WITH HSA $0 DEDUCTIBLE OUT-OF- OUT-OF- OUT-OF- IN-NETWORK IN-NETWORK IN-NETWORK NETWORK NETWORK NETWORK RETAIL PRESCRIPTIONS Tier 1 30 day: $15 Not covered 30 day: $15 Not covered 30 day: $15 Not covered copay copay copay 90 day: $38 90 day: $38 90 day: $38 copay copay copay Walgreens 30 Walgreens 30 Walgreens 30 day: $30 copay day: $30 copay day: $30 copay Walgreens 90 Walgreens 90 Walgreens 90 day: $53 copay day: $53 copay day: $53 copay Tier 2 30 day: $30 Not covered 30 day: $30 Not covered 30 day: $25 Not covered copay copay copay 90 day: $75 90 day: $75 90 day: $62 copay copay copay Walgreens 30 Walgreens 30 Walgreens 30 day: $45 copay day: $45 copay day: $40 copay Walgreens 90 Walgreens 90 Walgreens 90 day: $90 copay day: $90 copay day: $77 copay Tier 3 30 day: $50 Not covered 30 day: $50 Not covered 30 day: $40 Not covered copay copay copay 90 day: $125 90 day: $125 90 day: $100 copay copay copay Walgreens 30 Walgreens 30 Walgreens 30 day: $65 copay day: $65 copay day: $55 copay Walgreens 90 Walgreens 90 Walgreens 90 day: $140 day: $140 day: $115 copay copay copay Tier 4 30 day: 25% Not covered 30 day: 25% Not covered 30 day: 25% Not covered coinsurance to coinsurance to coinsurance to $100 max $100 max $100 max MAIL-ORDER PRESCRIPTIONS (90-DAY SUPPLY) Tier 1 $38 copay Not covered $38 copay Not covered $38 copay Not covered Tier 2 $75 copay Not covered $75 copay Not covered $62 copay Not covered Tier 3 $125 copay Not covered $125 copay Not covered $100 copay Not covered Tier 4 30 day: 25% Not covered 30 day: 25% Not covered 30 day: 25% Not covered Coinsurance to Coinsurance to Coinsurance to $100 max $100 max $100 max *Deductible does not apply www.mercermarketplace365plus.com/flourishbenefits 10 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Medical and Prescription Drug Coverage Review Your Medical Plan Options Kaiser Permanente (Northern California Network, Southern California Network) – Available To California Residents Only Medical and Prescription Drug Plan Summary The following benefits are included in your plan options. Unless otherwise noted, benefits are per insured person and after deductible. HMO PLAN IN-NETWORK OUT-OF-NETWORK ANNUAL DEDUCTIBLE Individual $0 Not covered Family $0 Not covered OUT-OF-POCKET MAXIMUM Individual $1,500 Not covered Family $3,000 Not covered MEDICAL BENEFIT COVERAGE Plan Coinsurance 80% Not covered Preventive Care 100% Not covered Primary Care Visit $20 copay Not covered Specialist Visit $20 copay Not covered Inpatient Hospital $500 copay per admission Not covered Outpatient Hospital $100 copay per procedure Not covered Urgent Care $20 copay $20 copay Emergency Room $100 copay $100 copay RETAIL PRESCRIPTIONS (30-DAY SUPPLY) Tier 1 $15 copay Not covered Tier 2 $35 copay Not covered Tier 3 $35 copay Not covered Tier 4 30% up to $250 Not covered MAIL-ORDER PRESCRIPTIONS (100-DAY SUPPLY) Tier 1 $30 copay Not covered Tier 2 $70 copay Not covered Tier 3 $70 copay Not covered Tier 4 30% up to $250 Not covered www.mercermarketplace365plus.com/flourishbenefits 11 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Supplemental Medical: Critical Illness Insurance Critical Illness Insurance Unum Benefit Example Critical illnesses, such as heart attack, stroke, cancer or organ failure, are usually unexpected and may not be preventable. Recovering from a serious illness often brings significant expenses other than medical costs, which can amount to thousands of dollars. Critical Illness coverage is selected Critical Illness Insurance can help with the treatment costs of covered critical illnesses and enhance your medical plan, giving you the flexibility to pay bills related to treatment or to help with everyday living expenses. Highlights You experience symptoms of a critical illness • Coverage is guaranteed issue, which means you can qualify for coverage without having to answer any health questions • Pays upon diagnosis of a covered condition • Pays a lump-sum cash benefit directly to you to help cover out-of-pocket expenses associated with a covered critical You are treated by a physician illness • Pays in addition to existing medical insurance benefits • Examples of covered conditions include: cancer, heart attack, stroke, major organ transplant, end stage renal failure* • Some programs offer additional wellness incentives* You are diagnosed with a covered critical illness *Benefits and covered conditions vary by state. Review plan documents to verify covered benefits. For additional plan details, visit www.mercermarketplace365plus.com/ Submit a claim and flourishbenefits receive a lump-sum benefit from your plan to help cover your expenses www.mercermarketplace365plus.com/flourishbenefits 12 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Supplemental Medical: Accident Insurance Accident Insurance Unum Benefit Example An accident can require a variety of treatments, testing, therapies and other care to assist in recovery. Even the best medical plans may leave you with extra costs to pay out of your own pocket. Everyday expenses like your mortgage, car payment or childcare may be harder to cover due to lost or Accident Insurance reduced income. coverage is selected Accident Insurance can help you bounce back by providing cash benefits if you experience a covered accident. These benefits help with expenses and protect your savings, letting you focus more on recovering. You are injured in a covered Highlights accident • Receive cash benefits to help cover out-of-pocket expenses associated with a covered accident • Pays in addition to existing medical insurance • Pays benefits for each covered occurrence • Examples of covered services include: emergency room, You visit a physician hospitalization, doctor’s visits, physical therapy* • Additional benefits available for certain injuries, such as dislocations, fractures, burns and lacerations* *Not a guarantee of coverage. Benefits vary by state. Review plan documents to verify covered benefits. You are treated for your injuries For additional plan details, visit www.mercermarketplace365plus.com/ flourishbenefits Submit a claim and receive cash benefits from your plan to help cover your expenses www.mercermarketplace365plus.com/flourishbenefits 13 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Supplemental Medical: Hospital Indemnity Insurance Hospital Indemnity Insurance Benefit Example The following benefit is not administered by Mercer Marketplace 365+, but is offered to you by Flourish Benefits. If you have questions regarding this benefit please refer to the contact information below or on page 27. Hospital Indemnity coverage is selected Voya Hospital stays are often unexpected, and just a few days can strain even the healthiest of budgets. Hospitalization can cause serious financial setbacks due to out-of-pocket medical costs or loss of income. When you’re recovering, the last thing You experience illness symptoms and visit a you need to worry about is how much it will cost to get better. physician Hospital Indemnity Insurance offers financial protection when you’re hospitalized due to a covered illness or injury. Benefits can help with the hospital bill or everyday expenses. Highlights You are admitted to the hospital • Collect a lump-sum benefit each day you’re in the hospital • No coinsurance, copays, waiting periods or deductibles • Benefits are paid directly to you, in addition to other insurance you may have • Benefits are provided for hospital admission and daily You spend several days hospital confinement in the hospital before • If you enroll in one of the HSA Medical Plans, Flourish release Benefits will cover the cost of the Basic Hospital Indemnity Plan at no cost to you • Enroll by contacting: hrbenefits@medimpact.com Submit a claim and receive benefits for each day you are in the hospital www.mercermarketplace365plus.com/flourishbenefits 14 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Supplemental Medical: Hospital Indemnity Insurance Choose from two benefit coverage options: • Supplemental – includes $1,000 hospital admission benefit and $200 daily hospital confinement benefit • Basic – includes $500 hospital admission benefit and $100 daily hospital confinement benefit If you enroll in the $1,500 or $2,500 Deductible Medical Plans with HSA: • You will automatically receive Company-paid basic hospital indemnity coverage at the basic benefit level. • You may select the supplemental benefit level and pay the difference in cost to “buy up” to the supplemental coverage. For additional plan details, visit https://presents.voya.com/EBRC/MedImpact www.mercermarketplace365plus.com/flourishbenefits 15 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Dental Insurance Research shows there may be a connection between poor dental health and serious health conditions. Regular dental check-ups and good oral hygiene are an essential part of your general health and well-being. Key Words to Know: The service examples below are not guarantees of coverage; refer to Plan Documents to confirm covered services. Annual Maximum Benefit: Maximum total amount the plan will pay during the plan year Basic Services: Services such as basic restorations, some oral surgery, endodontics and periodontics Deductible: The amount you pay before the plan begins to pay Major Services: Services such as crowns, dentures, implants and some oral surgery Orthodontia: Straightening or moving misaligned teeth and/or jaws with braces and/or surgery Preventive Services: Services designed to prevent or diagnose dental conditions, including oral evaluations, routine cleanings, X-rays, fluoride treatments and sealants Review Your Dental Plan Options Delta Dental (DPPO – PPO Network) (DHMO – DeltaCare USA Network) Dental Plan Summary The following benefits are included in your plan options. Unless otherwise noted, benefits are per insured person and after deductible. DENTAL PPO PREMIER WITH ORTHODONTIA DENTAL HMO ANNUAL DEDUCTIBLE Individual $50 $0 Family $150 $0 BENEFIT MAXIMUM Annual Maximum $2,000 Unlimited DENTAL BENEFIT COVERAGE Preventive Services Plan pays 100%* Plan pays 100% / Copays vary by service Basic Services Plan pays 90% Copays vary by service Major Services Plan pays 60% Copays vary by service ORTHODONTIA Benefit Coverage Plan pays 50% Copays vary by service Lifetime Maximum $1,500 N/A Eligibility Eligible children to age 19 and adults Eligible children to age 19 and adults *Deductible does not apply In the DPPO, In-Network and Out-of-Network benefit provisions are the same, but may be applied differently for Out-of- Network services. Please refer to Plan Documents for additional details. The DHMO is available in AZ, CA, CO, MA, MI, NJ, OR, PA and TX. www.mercermarketplace365plus.com/flourishbenefits 16 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Vision Insurance Having an annual eye exam is one of the best ways to make sure you’re keeping your eyes healthy. Eye exams can help prevent and treat easily correctable vision problems, which can cause permanent vision impairment. Key Words to Know: Copay: An amount you pay for a covered service each time you use that service Retail Allowance: Maximum allowance paid toward the cost of vision materials; you are required to pay any amounts in excess of the retail allowance Review Your Vision Plan Options VSP (VSP Signature Network) Vision Plan Summary The following in-network benefits are included in your plan options. Unless otherwise noted, benefits are per insured person. Please refer to plan documents for out-of-network benefits. STANDARD COPAY FREQUENCY Exam $10 1 per 12 months Lenses $25 1 per 12 months Contact Lens Fitting Not to exceed $60 1 per 12 months RETAIL ALLOWANCE FREQUENCY Frames Up to $120** 1 per 24 months Contact Lenses* Up to $150** 1 per 12 months *Contact lens coverage provided in lieu of frames and lenses **20% off any amount over the retail allowance For additional plan details, visit www.mercermarketplace365plus.com/flourishbenefits www.mercermarketplace365plus.com/flourishbenefits 17 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Spending and Savings Accounts You can save money on your healthcare and dependent care costs through the use of tax-advantaged accounts that allow you to use before-tax dollars to pay for eligible expenses. For additional details about the following accounts, visit www.mercermarketplace365plus.com/flourishbenefits. Access Your Accounts Anywhere The “Mercer Marketplace Accounts” mobile app is available for Healthcare Flexible Spending Accounts (FSA), Dependent Care Flexible Spending Accounts and Health Savings Accounts. Use it to view account balances, upload receipts, review plan details, see your account activity and contact customer service. The mobile app is available to download from the App Store or Google Play. Once downloaded, you will log in to the mobile app with the spending and savings account username and password you created when you opened your reimbursement account. These login credentials may differ from your Mercer Marketplace 365+ enrollment account. What Are Eligible Healthcare Expenses? For a complete list of eligible expenses, visit www.irs.gov and see Publication 502. Some examples may include: • Office visits • Speech/occupational/physical therapy • Prescription drugs • Dental and vision care • Hospital stays • Lab work Reminder: Keep documentation to support your use of the money in these accounts for tax purposes. For additional plan details, visit www.mercermarketplace365plus.com/flourishbenefits www.mercermarketplace365plus.com/flourishbenefits 18 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Spending and Savings Accounts Health Savings Account (HSA) With the $1,500 Deductible and $2,500 Deductible Plans, you’re eligible to contribute money to a Health Savings Account. HSAs are tax-advantaged savings accounts you can use to help pay for eligible healthcare expenses as your contributions are accrued. Key Features: • Receive a contribution from Flourish Benefits just for opening an HSA account, even if you aren’t planning to contribute (see HSA Contributions section below for details). Note: Your contributions and Flourish Benefits contributions cannot exceed the maximum allowable amount defined by the IRS. • Works like a bank account. You decide how much to contribute to your HSA (up to the IRS maximum) and can change that amount at any time. Access account funds to pay for eligible healthcare expenses by using your debit card when you receive care, or submit a claim for reimbursement for payments you’ve made (up to the available balance in your account). • It’s tax-advantaged. You don’t pay taxes on contributions made from your paycheck, and you can earn tax-free interest on your HSA balance. • It’s your money. Unused funds can be carried over each year. Once your account reaches a certain balance you will be able to choose how your money is invested. You can even take the account with you if you leave Flourish Benefits, or save it to use during retirement. • Can be paired with a Combination Flexible Spending Account for additional tax savings. Eligible dental and vision expenses can be paid for with Combination FSA funds from the first day of the plan year. Once you have incurred $1,400/individual or $2,800/family in out-of-pocket medical expenses (or the indexed amounts announced by the IRS for the plan year, if different) and submit the required form, you can also use your account to pay for eligible medical expenses for the rest of the year. Please note, you are not eligible to contribute to an HSA if you: • Are enrolled in Medicare or TRICARE • Are covered by any health insurance other than a qualified high deductible health plan • Can be claimed as a dependent on another person’s tax return • Have access to reimbursement under a Healthcare Flexible Spending Account established by another employer for you or another family member (including grace period from a prior plan year) HSA Contributions To help you get your HSA started, Flourish Benefits will contribute: For the $1,500 Deductible Plan: For the $2,500 Deductible Plan: • Individual coverage: $400/year • Individual coverage: $625/year • Family coverage: $800/year • Family coverage: $1,250/year For 2022, you can make pre-tax contributions from your paycheck up to the following amounts, or to the maximum indexed amount announced by the IRS for the plan year, if different: • Individual coverage: $3,650* • Family coverage: $7,300* • If you’re age 55 or older, you can contribute an additional $1,000 per year. *The contribution amounts listed above include both your contributions and any contributions you receive from Flourish Benefits. www.mercermarketplace365plus.com/flourishbenefits 19 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Spending and Savings Accounts Flexible Spending Accounts (FSA) Flexible Spending Accounts provide a great way to save money on your health and dependent care expenses. HEALTH CARE FLEXIBLE COMBINATION FLEXIBLE SPENDING DEPENDENT CARE FLEXIBLE SPENDING ACCOUNT ACCOUNT SPENDING ACCOUNT Do You Have a You are not eligible to have a You or Flourish Benefits must You are eligible to have a Health Savings Health Care FSA if you or Flourish contribute to an HSA to have a Dependent Care FSA whether or Account (HSA)? Benefits contribute to an HSA. Combination FSA. not you contribute to an HSA. Eligible Eligible medical, dental and vision Eligible dental and vision expenses, Expenses for child/elder care for Expenses expenses. and medical after you have incurred eligible dependents that allow you $1,400/individual or $2,800/family in and/or your spouse or domestic out-of-pocket medical expenses (or partner to work (medical, dental the indexed amounts announced by and vision expenses are not eligible the IRS for the plan year, if different.) for reimbursement with this account). How It’s • You can make paycheck • You can make paycheck • You can make paycheck Funded contributions up to $2,750 per contributions up to $2,750 per contributions up to $5,000 per year, or to the maximum year, or to the maximum indexed year per household (or to the indexed amount announced by amount announced by the IRS for maximum indexed amount the IRS for the plan year, if the plan year, if different. announced by the IRS for the plan different. • Your election is made during your year, if different) to use for • Your annual election amount is enrollment period. You cannot qualified dependent care or elder made during your enrollment change it unless you have a care expenses. period. You cannot change it qualifying life event during the year • Your election is made during your unless you have a qualifying life (such as getting married or having enrollment period. You cannot event during the year (such as a baby). change it unless you have a getting married or having a • Your entire annual contribution is qualifying life event during the baby). available to you at the beginning of year (such as having a baby or a • Your entire annual contribution the plan year. change in dependent care is available to you at the expenses). beginning of the plan year. • Your funds are only available to you after they have been deposited into your account each pay period.* Unused Funds You should estimate your expenses carefully before enrolling because unused funds in your account do not carry over at the end of the plan year and are forfeited. How to Access You will receive a benefits debit card that you can use to pay for eligible expenses. Or, you can submit claims for reimbursement of eligible expenses. NOTE: You’ll receive only one debit card to use for all of your Mercer Marketplace 365+ supported accounts. *Your contribution could be impacted by other reimbursements and your tax filing status. Consult your tax advisor for more information. www.mercermarketplace365plus.com/flourishbenefits 20 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Life and Accidental Death & Dismemberment Insurance The loss of income that results from an unexpected death can create significant strain for your family at an already difficult time. Life and Accidental Death and Dismemberment (AD&D) insurance provides important financial protection for your family. Key Words to Know: Accidental Death & Dismemberment Insurance: Pays a benefit upon the accidental death of an insured person; also provides benefits for certain covered accidental dismemberments Beneficiary: Person or legal entity designated as the recipient of benefits from life or AD&D insurance Evidence of Insurability (EOI): Statement of health proving a person’s eligibility for certain amounts of coverage Guaranteed Issue: An amount of insurance that does not require evidence of insurability Life Insurance: Pays a benefit upon the death of an insured person Employer-Paid Term Life and AD&D Insurance Lincoln Financial Your employer provides you with a base level of employee term life and AD&D insurance at no cost to you. Visit www.mercermarketplace365plus.com/flourishbenefits to view your coverage level. Optional Employee-Paid Term Life and AD&D Insurance Lincoln Financial SPOUSE/DOMESTIC PARTNER EMPLOYEE TERM LIFE EMPLOYEE AD&D CHILD TERM LIFE TERM LIFE Elect in $10,000 Elect in $10,000 increments, Elect in $5,000 increments, up Elect in $2,000 increments, up to increments, up to the up to the lesser of five to $500,000 not to exceed $10,000 lesser of five times your times your salary or 100% of employee coverage salary or $500,000 $500,000* **If Family AD&D coverage is elected, dependent benefits are a portion of employee benefits This coverage is tied to your employment and typically ends if you leave your employer. However, you may be offered the opportunity to retain coverage on your own with the same insurance carrier. Evidence of Insurability (EOI): Select A Beneficiary: Life insurance amounts over guaranteed issue Choose a beneficiary to receive the policy’s benefit coverage may require approval from the payment in the event of the insured person’s insurance carrier. After electing coverage, you death. The employee is automatically listed as the will receive more information. beneficiary for dependent coverage. www.mercermarketplace365plus.com/flourishbenefits 21 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Disability Insurance A disability can be one of the biggest financial risks you face. Your work income will end, but your living expenses will continue. When you are unable to work for a period of time due to a disability, disability insurance can replace a percentage of your lost income. Key Words to Know: Short Term Disability: When you are unable to work for a period of time due to a disabling illness or injury, short term disability insurance can replace a percentage of your lost income (up to a maximum weekly benefit) for a period of time as defined by the policy Long Term Disability: When you are unable to work for an extended period of time due to a disabling illness or injury, long term disability insurance can replace a percentage of your lost income (up to a maximum monthly benefit) for a period of time as defined by the policy Disability Benefits Summary Lincoln Financial Employer-Paid Disability EMPLOYER-PAID SHORT TERM DISABILITY EMPLOYER-PAID LONG TERM DISABILITY Benefit Provided 60% of salary 60% of salary Maximum Benefit Amount $600 per week $10,000 per month Until you are no longer considered disabled or Maximum Benefit Period See website for coverage details you reach normal retirement age Waiting Period Accident 0 days / Sickness 7 days See website for coverage details If your employer is required under state law to offer you short term disability benefits, your disability benefits will be coordinated between your employer and the state. Check with your employer if this applies to you. www.mercermarketplace365plus.com/flourishbenefits 22 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Additional Benefits As part of the benefits package offered by Flourish Benefits, you have access to a variety of additional programs that can help save you money and provide important assistance with everyday needs. For detailed benefits information, log on to www.mercermarketplace365plus.com/flourishbenefits and visit the Documents page of the site. Legal Plan MetLife® Legal Finding an affordable attorney to represent you when you are buying or selling your home, preparing your will or having trouble with creditors can be a challenge. Now there’s a simple, convenient and affordable solution. This benefit plan provides legal representation for you and your family for legal matters including: • Wills and Estate Planning • Family Law (Name Change, Adoption) • Consumer Protection (Auto Repair, Consumer Fraud) • Juvenile Court Matters (Includes Criminal Matters) • Debt-Related Matters (Bankruptcy, Tax Audits) • Elder Law Matters (Consultations, Document Review) • Home and Real Estate Matters (Purchase or Sale of a Home, Security Deposits) The plan is easy to use—no copayments, deductibles or waiting periods. No one can predict your future, but we can help you prepare for legal needs that may lie ahead. Identity Theft Protection Allstate Identity Protection Allstate is an industry-leading identity protection plan that includes proactive identity and credit monitoring, offering you the most comprehensive solution to fight today’s identity fraud issues. Benefits include: • Identity and credit monitoring alerts to uncover fraud quickly • An annual credit report and a score each month, making it easier to monitor your credit • Social media reputation monitoring to protect against cyberbullying and reputational damage within social media sites • A digital wallet storage for securely storing documents and credit cards with a lost wallet replacement service • Threshold monitoring to view and manage all of your financial transactions from all your accounts in one place • $1,000,000 Identity Theft Insurance Policy www.mercermarketplace365plus.com/flourishbenefits 23 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Additional Benefits Pet Insurance Can be elected year-round! Nationwide® You work hard to provide your family with everything they need. So whether your family includes kids with two feet or kids with four paws, you know what responsibility looks like. Pets are unpredictable. While it’s hard to anticipate accidents and illnesses, Nationwide® Pet Insurance makes it a little easier to be prepared for them. From preventive care visits to significant medical incidents, Nationwide® provides protection for pets when you need it most. Nationwide® policies cover a multitude of medical problems and conditions related to accidents and illnesses, including cancer. You are free to use any veterinarian worldwide—even specialists and emergency care providers. Best of all, Mercer Marketplace 365+ participants are eligible to receive preferred pricing. You will be provided with the link to enroll in or change your Pet Insurance coverage once you have submitted your other primary benefits. Note: The Mercer Marketplace 365+ confirmation statement, which is generated once you have completed your 2022 elections, will not immediately show the Pet Insurance election or the cost of the coverage. Employee Assistance Program Managed Health Network (MHN) Flourish Benefits understands how challenging it can be to balance your work and personal life. Your employee assistance program can help you find solutions for the everyday challenges of work and home as well as for more serious issues involving emotional and physical well-being. This program can assist with: • Childcare and/or eldercare referrals • Personal relationship information and counseling • Health management support and referrals • Financial planning assistance • Stress management Help is Easy to Access: • Telephone consultation: Speak confidentially with a master’s-level consultant to clarify your need, evaluate options and create an action plan • Face-to-face consultations: You and each of your dependents can consult with a local counselor up to eight times per issue for short-term problem resolution • Educational materials: Receive information on a variety of issues through a library of CDs and booklets • Online resources: Access interactive tools, articles and free materials online www.mercermarketplace365plus.com/flourishbenefits 24 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Additional Benefits Core Advocacy Health Advocate Through this program, you have access to a Personal Health Advocate. Skilled at working with healthcare providers, insurance plans and other health-related organizations, they can help you resolve complex issues and get the right care at the right time. One phone call connects you to a Personal Health Advocate who can help resolve a wide range of clinical, claims, coverage and billing issues. This includes: • Finding qualified doctors, hospitals, dentists and other providers nationwide • Identifying top medical institutions and clinical trials • Locating leading doctors, hospitals and other providers for second opinions • Scheduling earliest appointments with hard-to-reach specialists; arranging for specialized treatments and tests • Clarifying complex conditions; researching available treatment options • Resolving insurance claims, uncovering billing errors and negotiating payment arrangements • Finding options for non-covered services; negotiating provider discounts • Answering questions about test results, treatments and medications recommended or prescribed by the physician • Addressing eldercare issues; clarifying Medicare; locating adult day care, assisted living and long-term care; researching transportation to appointments • Assisting with special needs; finding caregiver support services, in-home care, rehabilitation resources and hospice; expediting coverage for special procedures and medical equipment www.mercermarketplace365plus.com/flourishbenefits 25 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Contact Information You will find many details about the Flourish Benefits benefit plans on the Mercer Marketplace 365+ website. However, you can use this table if you need to contact a benefit provider directly. Please note that some websites and phone numbers may not be accessible until your benefits are effective. PHONE BENEFIT ADMINISTRATOR WEBSITE NUMBER Mercer Marketplace Enrollment Support 1-855-274-3937 www.mercermarketplace365plus.com/flourishbenefits 365+ Benefits Center Medical Blue Shield of California 1-855-599-2657 www.blueshieldca.com MedImpact Rx Prescription Pharmacy Help Desk 1-888-265-4980 www.medimpact.com/plan/flourish 24/7 representative Medical and Kaiser Permanente 1-800-464-4000 http://my.kp.org/mercermarketplace/ Prescription Supplemental Medical: www.unum.com/employees/benefits/ Unum 1-800-635-5597 Accident accident.aspx Supplemental Medical: www.unum.com/employees/benefits/ Unum 1-800-635-5597 Critical Illness criticalillness.aspx PPO: Delta Dental of 1-888-335-8227 Dental DHMO: www.deltadentalmercermarketplace.com/ California 1-800-422-4234 Vision VSP 1-800-877-7195 www.vsp.com/ Spending and Savings Mercer Marketplace 1-855-274-3937 www.mercermarketplace365plus.com/flourishbenefits Accounts 365+ www.mylincolnportal.com Basic Life/AD&D Lincoln Financial Group 1-888-787-2129 Company Code: MedImpact Disability & Leave of www.mylincolnportal.com Lincoln Financial Group 1-800-320-7585 Absence Company Code: MedImpact Legal MetLife® Legal 1-800-821-6400 www.legalplans.com Allstate Identity Identity Theft 1-800-789-2720 www.myaip.com/mercermarketpp Protection Pet Insurance Nationwide® 1-855-525-1458 www.petbenefitsportal.com Employee Assistance www.members.mhn.com MHN 1-800-535-4985 Program Company code: medimpact Health Advocacy Health Advocate 1-866-695-8622 www.healthadvocate.com www.mercermarketplace365plus.com/flourishbenefits 26 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Outside Benefits The following benefits are not administered by Mercer Marketplace 365+, but are offered to you by your employer. If you have questions regarding these benefits, please refer to the Contact Information table at the bottom of the page. Offered Outside the Mercer Marketplace 365+ Platform BENEFIT ADMINISTRATOR CONTACT INFORMATION WEBSITE Supplemental Medical: Voya 1-877-236-7564 https://presents.voya.com/EBRC/MedImpact Hospital Indemnity Individual Short https://www.plane.biz/Logons/MedImpactHealthcareS Unum hrbenefits@medimpact.com Term Disability ystemsInc-112022AnnualReEnrollment/default.htm www.mercermarketplace365plus.com/flourishbenefits 27 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
Legal Notices FLOURISH BENEFITS RESERVES THE RIGHT TO CHANGE, AMEND OR TERMINATE ANY BENEFITS PLAN AT ANY TIME FOR ANY REASON. PARTICIPATION IN A BENEFITS PLAN IS NOT A PROMISE OR GUARANTEE OF FUTURE EMPLOYMENT. RECEIPT OF BENEFITS DOCUMENTS DOES NOT CONSTITUTE ELIGIBILITY. THESE NOTICES DO NOT APPLY TO ANY BENEFITS YOUR EMPLOYER OFFERS OUTSIDE OF MERCER MARKETPLACE 365+. The Benefits Decision Guide, combined with these legal notices, provides an overview of the benefits available to eligible employees and their dependents. In all cases, the official plan documents govern and this Benefits Decision Guide is not, and should not be relied upon as a governing document. In the event of a discrepancy between the information presented in the Benefits Decision Guide and official plan documents, the official plan documents will govern. SUMMARY OF BENEFITS COVERAGE A Summary of Benefits Coverage (SBC) for each of the employer-sponsored medical plans is available at www.mercermarketplace365plus.com/flourishbenefits. You may also request a paper copy by calling Mercer Marketplace 365+. MERCER’S ROLE AND COMPENSATION Mercer Health & Benefits LLC facilitates the placement of insurance coverage on behalf of its clients. Mercer is compensated through commissions that are calculated as a percentage of the insurance premiums charged by insurers. This compensation may include payment from insurers for marketing-related expenses, technology investments or service fees. Our compensation may vary depending on the type of insurance purchased, the insurer selected and other factors such as the volume, growth and/or retention of Mercer’s book of business with the insurer or service provider. You may obtain additional information regarding our compensation by sending an email to mercermarketplace.compensation@mercer.com. TAXATION OF BENEFITS The taxation of certain benefits may vary at the local, state and federal level. You should consult your tax advisor if you have any questions about the proper treatment of any benefits. IMPORTANT NOTICE FROM FLOURISH BENEFITS ABOUT CREDITABLE PRESCRIPTION DRUG COVERAGE AND MEDICARE The purpose of this notice is to advise you that the prescription drug coverage listed below under the Flourish Benefits medical plans is expected to pay out, on average, at least as much as the standard Medicare prescription drug coverage will pay in 2022. This is known as “creditable coverage.” Why this is important: If you or your covered dependent(s) are enrolled in any prescription drug coverage during 2022 listed in this notice and are or become covered by Medicare, you may decide to enroll in a Medicare prescription drug plan later and not be subject to a late enrollment penalty — as long as you had creditable coverage within 63 days of your Medicare prescription drug plan enrollment. You should keep this notice with your important records. If you or your family members aren’t currently covered by Medicare and won’t become covered by Medicare in the next 12 months, this notice doesn’t apply to you. Please read the notice below carefully. It has information about prescription drug coverage with Flourish Benefits and prescription drug coverage available for people with Medicare. It also tells you where to find more information to help you make decisions about your prescription drug coverage. NOTICE OF CREDITABLE COVERAGE You may have heard about Medicare’s prescription drug coverage (called Part D), and wondered how it would affect you. Prescription drug coverage is available to everyone with Medicare through Medicare prescription drug plans. All Medicare prescription drug plans provide at least a standard level of coverage set by Medicare. Some plans also offer more coverage for a higher monthly premium. Individuals can enroll in a Medicare prescription drug plan when they first become eligible, and each year from October 15 through December 7. Individuals leaving employer/union coverage may be eligible for a Medicare Special Enrollment Period. www.mercermarketplace365plus.com/flourishbenefits 28 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
If you are covered by one of the Flourish Benefits prescription drug plans listed below, you’ll be interested to know that the prescription drug coverage under the plan is, on average, at least as good as standard Medicare prescription drug coverage for 2022. This is called creditable coverage. Coverage under one of these plans will help you avoid a late Part D enrollment penalty if you are or become eligible for Medicare and later decide to enroll in a Medicare prescription drug plan. Blue Shield of California $1,500 Deductible Plan Blue Shield of California $2,500 Deductible Plan Blue Shield of California $0 Deductible EPO Plan Kaiser HMO Plan If you decide to enroll in a Medicare prescription drug plan and you are an active employee or family member of an active employee, you may also continue your employer coverage. In this case, the Flourish Benefits plan will continue to pay primary or secondary as it had before you enrolled in a Medicare prescription drug plan. If you waive or drop Flourish Benefits coverage, Medicare will be your only payer. You can re-enroll in the employer plan at annual enrollment or if you have a special enrollment event for the Flourish Benefits plan, assuming you remain eligible. You should know that if you waive or leave coverage with Flourish Benefits and you go 63 days or longer without creditable prescription drug coverage (once your applicable Medicare enrollment period ends), your monthly Part D premium will go up at least 1% per month for every month that you did not have creditable coverage. For example, if you go 19 months without coverage, your Medicare prescription drug plan premium will always be at least 19% higher than what most other people pay. You’ll have to pay this higher premium as long as you have Medicare prescription drug coverage. In addition, you may have to wait until the following October to enroll in Part D. You may receive this notice at other times in the future — such as before the next period you can enroll in Medicare prescription drug coverage, if this Flourish Benefits coverage changes, or upon your request. FOR MORE INFORMATION ABOUT YOUR OPTIONS UNDER MEDICARE PRESCRIPTION DRUG COVERAGE More detailed information about Medicare plans that offer prescription drug coverage is in the Medicare & You handbook. Medicare participants will get a copy of the handbook in the mail every year from Medicare. You may also be contacted directly by Medicare prescription drug plans. Here’s how to get more information about Medicare prescription drug plans: Visit www.medicare.gov for personalized help. Call your State Health Insurance Assistance Program (see a copy of the Medicare & You handbook for the telephone number). Call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048. For people with limited income and resources, extra help paying for a Medicare prescription drug plan is available. Information about this extra help is available from the Social Security Administration (SSA). For more information about this extra help, visit SSA online at www.socialsecurity.gov or call 1-800-772-1213 (TTY 1-800-325-0778). Remember: Keep this notice. If you enroll in a Medicare prescription drug plan after your applicable Medicare enrollment period ends, you may need to provide a copy of this notice when you join a Part D plan to show that you are not required to pay a higher Part D premium amount. For more information about this notice or your prescription drug coverage, contact: MedImpact Healthcare Systems, Inc. Director - Human Resources 10181 Scripps Gateway Court San Diego, CA 92131 1-858-566-2727 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA) SPECIAL ENROLLMENT NOTICE NOTICE OF SPECIAL ENROLLMENT RIGHTS FOR HEALTH PLAN COVERAGE If you have declined enrollment in Flourish Benefits’s health plan for you or your dependents (including your spouse) because of other health insurance coverage, you or your dependents may be able to enroll in some coverages under these plans without waiting for the next Open Enrollment period, provided you request enrollment within 31 days after your other coverage ends. In addition, if you have a new dependent as a result of marriage, birth, adoption or placement for adoption, you may be able to enroll yourself and your eligible dependents, provided that you request enrollment within 31 days after the marriage or 30 days for birth, adoption or placement for adoption. Flourish Benefits will also allow a special enrollment opportunity if you or your eligible dependents either: Lose Medicaid or Children’s Health Insurance Program (CHIP) coverage because you are no longer eligible, or Become eligible for a state’s premium assistance program under Medicaid or CHIP. For these enrollment opportunities, you will have 60 days – instead of 31 – from the date of the Medicaid/CHIP eligibility change to request enrollment in the Flourish Benefits group health plan. Note that this 60-day extension does not apply to enrollment opportunities other than due to the Medicaid/CHIP eligibility change. www.mercermarketplace365plus.com/flourishbenefits 29 Copyright 2021 Mercer Health & Benefits LLC. All rights reserved.
You can also read