2021 OPEN ENROLLMENT GUIDE - Coke Florida Wellness
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Coke Florida is committed to providing our Associates with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as other voluntary benefits to our Associates and their families. This guide provides a general overview of your benefit choices and enrollment information to help you select the coverage that is right for you. ELIGIBILITY If you are a full-time Associate working 30 or more hours per Adult dependent children 26 years old or older, who are week, the chart below lists the benefits you may be eligible for supported primarily by you, and incapable of self-sustaining after meeting each plan’s eligibility requirements. The eligibility employment by reason of mental or physical handicap (proof of waiting period for benefits listed below is first of the month their condition and dependence must be submitted) may also following 60 days of continuous employment: be eligible. • Medical/Prescription MAKING CHANGES • Supplemental Life and AD&D • Voluntary Dental • Short-Term Disability • Voluntary Vision • Basic Life • Flexible Spending Acocunts (FSAs) • 401(k) DURING THE YEAR Choose your benefits carefully. Medical, • Employee Assistance Program dental, vision, and flexible spending account contributions are The eligibility waiting period for Long-Term Disability is first of the made on a pre-tax basis and IRS regulations state that you month following 90 days of continuous employment. cannot change your pre-tax benefit options during the year unless you have a qualified life event. Qualified life events DEPENDENT ELIGIBILITY include: You can enroll your dependents in plans that offer dependent • Marriage or divorce; coverage. Eligible dependents are defined as your legal spouse • Death of your spouse or dependent; and eligible children who reside in your household and depend primarily on you for support. This includes: your own children, • Birth or adoption of a child; legally adopted children, stepchildren, a child for whom you • Your spouse terminating or obtaining new employment (that have been appointed legal guardian, and/or a child for whom affects eligibility for coverage); the court has issued a Qualified Medical Child Support Order • You or your spouse switching employment status from full- (QMCSO) requiring you or your spouse to provide coverage. time to part-time or vice versa (that affects eligibility for coverage); MEDICAL PLAN DEPENDENT • Significant cost or coverage changes; or COVERAGE • Your dependent no longer qualifies as an eligible dependent. You must contact Coke Florida Benefits Hotline at Under health care reform, you may cover your eligible dependent children up to age 26, regardless of marital or 877.340.0929 and submit the appropriate forms within 31 student status (this does not include spouses of adult children). days of the event. The Benefits Administrator will review your request and determine whether the change you are requesting Other plans offering dependent coverage (Dental, Vision, and is allowed. Only benefit changes which are consistent with the Life) will cease for your covered dependent children at the end qualified life event are permitted. of the month in which an eligible dependent reaches age 26, regardless of student status, if the dependent is unmarried. ENROLLMENT PERIODS NEW ASSOCIATES ANNUAL ENROLLMENT As a new full-time Associate of Coke Florida, you become As a benefits-eligible Associate, you have the opportunity eligible for benefits on the first of the month following 60 to enroll in or make changes to your benefit plans during days of continuous employment. Our benefits plan year our annual enrollment period. Annual enrollment is usually runs from January through December. held in the Fall with benefit elections effective January 1. 2
ADVANTAGES OF TELADOC Teladoc® gives you access to a national network of U.S. board- A HEALTH SAVINGS certified doctors by phone, video, or mobile app who are available anywhere, 24/7/365 to treat many of your medical ACCOUNT (HSA) issues. Teladoc doctors can treat many medical conditions. A welcome kit will be mailed to your home with instructions If you’re enrolled in the high-deductible health plan such as the for setting up your Teladoc account, completing your medical HSA Choice Plus HDHP Plan, you’re also eligible to contribute history and requesting a consult. Once you’re set up, a Teladoc on a pre-tax basis to an HSA (if you’re not eligible for Medicare). doctor is always just a call or click away! Coke Florida also contributes to your HSA. NEW for 2021! Mental Health Care and Dermatology services are now also available through Teladoc (copays apply). Use the YOUR ACCOUNT, YOUR MONEY! Teladoc app or go online to review these new available services in more detail. You can use your HSA to pay for eligible health care expenses— PAYING FOR YOUR or choose to pay out-of-pocket instead and let your HSA balance grow over time. It works like a personal savings account, but with more advantages: Use it today or save for tomorrow. Your HSA is an account in your name; you own it and you decide how to get the most BENEFITS from it. Some benefits are provided to you at no cost, such as basic life insurance, short-term disability, and core long-term disability. Money rolls over each year. Lose the worry of having to spend The cost of other benefits, such as medical, dental, and vision it all before the end of the year. With the HSA, the balance rolls is shared by you and Coke Florida. Additional benefits, such over year after year so you can let it grow over time. as supplemental life insurance and supplemental long-term Get triple tax advantages. Not only do you contribute pre-tax disability are paid for by you at discounted group rates. Having money, but your account can grow tax-free and you can use your benefit options available means you can build a benefits HSA to pay for eligible health care expenses tax-free. Bottom program that meets your needs and your lifestyle. line, you save money in three ways with an HSA. WHO Take it with you. Your HSA is yours to keep, even if you retire BENEFIT TAX BASIS CONTRIBUTES? or leave the company. Medical/Prescription You and Coke Florida Pre-tax It’s convenient. If you choose, contributions are automatically deducted from your paycheck. You can change or stop Dental You and Coke Florida Pre-tax contributions at any time. Vision You and Coke Florida Pre-tax Associates can contribute up to a maximum of $3,600 to an Basic Life HSA account for individual coverage, and up to a maximum of Imputed income is required by the You may pay $7,200 for family coverage. The maximum contribution amount Internal Revenue code on employer imputed Coke Florida includes employer funding. Please keep employer funding in mind paid life insurance over $50,000. The income when electing your maximum contribution amount. Associates amount is age based and typically (After-tax) age 55+ are allowed to make an additional $1,000 in catch up low in cost. contributions. Supplemental Life and You After-tax AD&D MEDICAL BENEFITS Short-Term Disability Coke Florida After-tax Coke Florida seeks to provide the best possible medical benefits Core Long-Term Disability Coke Florida Pre-tax at a reasonable cost. Associates are provided with two medical Supplemental LTD You After-tax plans that include prescription drug coverage. FSAs You Pre-tax Please refer to the chart on the next page for a comparison of medical plan benefits. You with a Coke Retirement Savings 401(k) Florida Match Pre-tax Voluntary (Accident, Hospital You Pre-tax Indemnity) Voluntary (Critical Illness, You Post-tax Legal) 3
MEDICAL BENEFITS AT-A-GLANCE AND COST OF COVERAGE The information below is a summary of medical coverage only. Please log on to MDFCokeflorida@ceridian.com, our enrollment platform, for plan summaries detailing coverage information, limitations, and exclusions. Any deductibles and copays shown in the chart below are amounts for which you are responsible. CHOICE PLUS VALUE PLAN CHOICE PLUS HDHP PLAN WITH HSA KEY FEATURES IN-NETWORK OUT-OF-NETWORK IN-NETWORK OUT-OF-NETWORK HSA Fund Associate only N/A $200 Family $400 Annual Calendar Year Deductible Embedded Non-Embedded Associate only $1,000 $2,000 $1,900 $3,800 Family $2,000 $4,000 $3,800 $7,600 Out-of-Pocket Maximum* Embedded Non-Embedded Individual (includes deductible) $4,000 $8,000 $3,550 $7,100 Family (includes deductible) $10,667 $21,333 $7,100 $14,200 Lifetime Maximum None None None None Coinsurance (portion you pay) 80% 60% 80% 60% Physician Services Office Visit 20% after ded. 40% after ded. 20% after ded. 40% after ded. Specialist Visit 20% after ded. 40% after ded. 20% after ded. 40% after ded. Preventive Care No Charge No Charge No Charge No Charge Lab and X-ray Services 20% after ded. 40% after ded. 20% after ded. 40% after ded. Hospital Services Inpatient (per admission) 20% after ded. 40% after ded. 20% after ded. 40% after ded. Emergency Treatment Urgent Care Copay 20% after ded. 40% after ded. 20% after ded. 40% after ded. Emergency room Copay (waived if admitted) $250 $250 20% after ded. 20% after ded. Annual Prescription Drug Deductible Combined with Combined with None None Medical Medical PRESCRIPTION DRUGS Retail Prescriptions (30-day supply) Generic $15 Not Covered $5 Not Covered Preferred brand 20% up to $50 max Not Covered 25% after ded. Not Covered Non-preferred brand 35% up to $100 max Not Covered 25% after ded. Not Covered Mail Order Prescriptions (90-day supply) Generic $30 Not Covered $10 Not Covered Preferred brand 20% up to $125 max Not Covered 25% after ded. Not Covered Non-preferred brand 35% up to $250 max Not Covered 25% after ded. Not Covered ASSOCIATE CONTRIBUTIONS NON-TOBACCO USER / TOBACCO NON-TOBACCO USER / TOBACCO (PER PAYCHECK) USER / SPOUSE TOBACCO USER USER / SPOUSE TOBACCO USER Associate Only $88.60 / $111.68 $33.33 / $56.40 Associate + Spouse $295.77 / $318.84 / $341.92 $137.89 / $160.97 / $184.05 Associate + Child(ren) $206.50 / $229.58 $85.28 / $108.35 Associate + Family $371.70 / $394.78 / $417.86 $175.94 / $199.02 / $222.10 *Includes all copays. Note: Deductibles, copays and coinsurance accumulate toward the out-of-pocket maximums. Usual, Customary and Reasonable (UCR) charges apply for all out-of- network benefits. Embedded Deductible and Out-Of-Pocket - For associate only coverage, the amounts represented as single coverage. For family coverage, the plan actually has two deductible amounts. Each covered individual within the family will not exceed the applicable individual amount listed and the total family deductible is satisfied once 3 family members meet the individual amount. For example, if only one individual in the family is receiving medical services, they only have to meet the individual deductible and individual OOP maximum. However, if there are 5 members in the family and 3 members meet their individual deductibles, then all family members are deemed to have satisfied the family deductible. Non-Embedded Ded and OOP (cumulative) - For associate only coverage, the amounts are represented as single. For family coverage, the plan requires the family deductible and family out-of-pocket amount maximum to be met in full by one or more members. If only one individual is receiving medical services, they still have to meet the family deductible and family OOP maximum. In a family coverage situation, this may put more financial risk for payment of medical bills if only one member of the family is receiving medical services than an embedded deductible. 4
PREVENTIVE AND VOLUNTARY DENTAL BENEFITS NON-PREVENTIVE Dental coverage is key to your overall health. Coke Florida offers Associates one dental plan through Delta Dental. Your dental plan offers coverage for four main SERVICES types of expenses: Preventive care services are those that are • Preventive and diagnostic services like routine exams and cleanings, fluoride treatments, sealants, and X-rays generally linked to routine wellness exams. Non-preventive services are those that are • Basic services such as simple fillings and extractions, root canals, oral surgery, and gum disease treatment considered treatment or diagnosis for an illness, • Major services such as crowns and dentures injury, or other medical condition. There may be limits on how often you can receive preventive • Orthodontia care treatments and services. You should Note: When going out-of-network, higher charges/balance billing may apply. ask your health care provider whether your visit is considered preventive or non-preventive care. Examples of preventive care include: DENTAL BENEFITS AT-A-GLANCE AND COST • Annual routine physicals OF COVERAGE • Bone-density tests, cholesterol screening KEY FEATURES DENTAL PPO Annual Calendar Year Maximum $1,500 per person • Immunizations, mammograms, Pap smears, pelvic exams, PSA exams Calendar Year Deductible Individual / Family $50 per person / $150 per family • Sigmoidoscopies, colonoscopies Preventive Services (no deductible) No Charge Basic Services 20% In-Network / 50% Out-of-Network COPAYMENTS AND Major Services 50% In-Network / 60% Out-of-Network COINSURANCE Orthodontia (children up to age 19) Lifetime maximum $2,000 In-Network / $1,000 Out-of-Network A copayment (copay) is the fixed dollar amount ASSOCIATE CONTRIBUTIONS (PER PAYCHECK) you pay for certain in-network services. In some cases, you may be responsible for coinsurance Associate Only $7.11 after a copay is made. Associate + Spouse $13.76 Coinsurance is the percentage of covered Associate + Child(ren) $16.02 expenses shared by the Associate and the plan. In Associate + Family $23.02 some cases, coinsurance is paid after the insured Note: ID Card will not be provided. Please visit the Delta Dental website. meets a deductible. For example, if the plan pays VISION BENEFITS 90% of an in-network covered charge, you pay 10%. Coke Florida offers Associates a vision plan through Vision Service Plan (VSP) that IN-NETWORK ADVANTAGE includes coverage for eye exams, eyeglasses and/or contact lenses. Within some of the medical, dental and vision plans, you have the freedom to use any provider. However, when you use an in-network provider, the VISION BENEFITS AT-A-GLANCE AND COST percentage you pay out-of-pocket will be based on OF COVERAGE a negotiated fee, which is usually lower than the KEY FEATURES IN-NETWORK FREQUENCY actual charges of care. If you use a provider who is outside of the network, you may be responsible to Exam $20 Every 12 months pay for the difference of the Usual, Customary and Lenses Combined with exam Every 12 months Reasonable (UCR) charges and what the provider Copay combined with Every 24 months for adults charges. You may also need to submit claim forms. Frames exam, up to $150 Every 12 months for child(ren) allowance available OUT-OF-POCKET Contact Lenses Instead of Glasses Conventional/Disposable/ MAXIMUM Medically Necessary $150 allowance Every 12 months Our medical/prescription plans feature an out- ASSOCIATE CONTRIBUTIONS (PER PAYCHECK) of-pocket maximum, which limits the amount Associate Only $1.91 of coinsurance you will pay for eligible health care expenses. Once you reach that maximum, the Associate + Spouse $4.70 plan begins to pay 100% of eligible expenses. Associate + Child(ren) $3.83 There may be separate in- and out-of-network Associate + Family $6.66 annual out-of-pocket maximums. Copays, Note: ID Card not required for vision services. deductibles and coinsurance accumulate towards your out-of-pocket maximum. 5
INCOME PROTECTION FLEXIBLE SPENDING BASIC LIFE ACCOUNTS Coke Florida provides Associates with basic life insurance Flexible Spending Accounts (FSAs) help Associates save coverage in the amount of 1.5 times your basic annual earnings money by allowing you to pay for certain types of health to a maximum of $400,000. care and dependent care expenses on a pre-tax basis. You decide how much money to contribute each pay period to SUPPLEMENTAL LIFE AND AD&D cover these expenses. Associates can purchase supplemental life and Accidental Death This amount is then divided by the remaining calendar & Dismemberment coverage for you and your family. You can year pay periods and deducted on a before tax basis and elect additional life and AD&D insurance for: deposited into your FSA. When you need money to cover an eligible expense, you can get reimbursed using a variety Choice of 1x, 2x, 3x, 4x, or 5x your basic of reimbursement methods. Remember to always keep annual earnings to $1,600,000 (AD&D to a Yourself: your receipts. maximum amount of the lesser of 5x your basic annual earnings to $1,000,000) HEALTH CARE SPENDING ACCOUNT Increments of $5,000 up to 50% of your Eligible Associate or family health care Supplemental Life Benefit or $100,000 (AD&D expenses such as medical, dental, or Your Spouse: Use for: vision plan deductibles, copays, and/or is an amount equal to 40% of your AD&D coinsurance, as well as for prescription drugs insurance to a maximum of $700,000) Annual Annual Minimum: $120 Choice of $5,000 or $10,000 (AD&D is an contribution: Annual Maximum: $2,750 Your Child(ren): amount equal to 10% for each child of your AD&D Insurance to a maximum of $200,000) DEPENDENT CARE SPENDING ACCOUNT Eligible child and elder care expenses so you You pay 100% of the cost for this supplemental life and AD&D Use for: (and your spouse) can work or go to school coverage. Please refer to the plan summaries for additional Annual Annual Minimum: $120 details. A statement of Health (SOH) application may be contribution: Annual Maximum: $5,000 required if you elect coverage over the Guaranteed Issue amount or if you enroll after your initial eligibility period. Age reductions may apply to life insurance amounts. IMPORTANT: USE IT OR LOSE IT! According to IRS rules, any money remaining in a health WHAT’S DOES GUARANTEED ISSUE MEAN? care or dependent care spending account after the Guaranteed issue refers to the amount of insurance you may deadline for filing claims will be forfeited. However, the buy without the insurance company requiring you to provide Plan shall provide for a carryover of $500 of any amount remaining unused in the health FSA as of the end of the evidence of insurability (EOI), or proof of your good health. Plan year. Such carryover amount may be used to pay or reimburse medical expenses under the health FSA SHORT-TERM DISABILITY incurred during the entire Plan year to which it is carried over. Associates are eligible to receive short-term disability (STD) benefits for a qualified non-work related illness or injury that prevents you from working for a period longer than 7 days (1 day for salaried Associates). The total amount of benefits paid depends on if you are hourly or salaried at the time your ADDITIONAL INSURANCE OPTIONS disability occurs. Hourly Associates may receive 75% of your To provide you and your family additional financial security, weekly pay up to a maximum of 26 weeks. Salaried Associates you can elect additional coverage: may receive 100% of your weekly pay for weeks 1-8 and 75% for • Accident Insurance pays cash benefits in the event of an the remainder of the 26 week period. Coke Florida pays the full accident to help with the costs associated with out-of- cost of this coverage. pocket expenses and bills • Critical Illness helps with the treatment costs of covered critical illnesses. You receive cash benefits directly. (Please LONG-TERM DISABILITY refer to MetLife benefit summaries for more detail.) Associates are eligible for employer paid long-term disability (LTD) • Legal coverage through MetLife provides you with access to legal services at a discounted price. You can get help insurance which provides a monthly benefit in the event you cannot with real estate, wills, traffic tickets, and more. work because of a long-term illness or injury. LTD benefits provide you with 50% of your monthly salary, after 26 weeks of a qualified • Hospital Indemnity helps you with hospital costs by reimbursing you for your out of pocket expenses. non-work related illness or injury. • Pet Insurance helps you with pet healthcare costs by reimbursing you for your out of pocket expenses. VOLUNTARY LTD Supplemental LTD coverage is available for purchase and will provide Associates with an additional 10% or 20% of your monthly earnings, up to a $20,000 monthly maximum. 6
RETIREMENT SAVINGS 401(k) As an Associate of Coke Florida on the 60th day of continuous employment, you are eligible to participate in the Retirement Savings 401(k) Plan. The 401(k) plan allows you to invest up to 100% of your regular earnings on a pre-tax basis through automatic regular payroll deductions. In addition, for any contributions up to 6% of your pay, Coke Florida will match $1.00 for each dollar you invest for the first 1% and $.50 for every dollar for the next 5%. For additional information regarding any of the plan provisions, please consult the 401(k) guidebook available through the Benefits Administrator. Our 401(k) Plan administrator is Wells Fargo. You may contact them at 800.728.3123 or visit their website at www.wellsfargo.com. BENEFITS ADMINISTRATOR INFORMATION If you have any questions regarding eligibility, benefit plans or enrollment periods or would like additional information, you may contact the appropriate vendor directly or contact Coke Florida’s Benefits Hotline. REFERENCES AND RESOURCES FOR ADDITIONAL INFORMATION FOR QUESTIONS ABOUT CONTACT CALL VISIT/EMAIL PLAN/GROUP ID Coke Florida’s Benefits 877.340.0929 MDFCokeflorida@ceridian.com N/A Benefits Hotline Medical/Virtual Visits: Aetna Medical: 888.699.1005 Medical: 868660 Medical/Prescription Drug www.aetna.com CVS Caremark Pharmacy: 855.383.9428 Pharmacy: 1586 Pharmacy: www.caremark.com Dental Delta Dental 800.521.2651 www.deltadentalins.com 17681 Vision VSP 800.877.7195 www.vsp.com 30057528 Life Insurance MetLife 800.638.6420 www.metlife.com 160264 Short-Term Disability UNUM 866.779.1054 www.unum.com 951689 Long-Term Disability UNUM 866.779.1054 www.unum.com 951688 Flexible Spending Accounts WageWorks 877.924.3967 www.wageworks.com N/A EAP Compsych 888.664.6512 www.guidanceresources.com Member ID: CCBF 401(k) Savings Plan Wells Fargo 800.728.3123 www.wellsfargo.com N/A HSA Payflex 888.678.8242 www.payflex.com N/A Business Travel Accident MetLife 800.638.6420 www.metlife.com 160378 Accident MetLife 800.GETMET8 www.metlife.com 160264 Critical Illness MetLife 800.GETMET8 www.metlife.com 160264 Legal MetLife 800.GETMET8 www.metlife.com 160264 Hospital Indemnity Aetna 800.607.3366 www.myaetnasupplemental.com 802425 Pet Insurance Nationwide 877.738.7874 www.nationwide.com TBD ABOUT THIS GUIDE This guide highlights all Associate benefits. Official plan and insurance documents govern your rights and benefits under each plan. For more details about your benefits, including covered expenses, exclusions, and limitations, please refer to the individual summary plan descriptions (SPDs), plan document or certificate of coverage for each plan. If any discrepancy exists between this guide and the official documents, the official documents will prevail. 7
IMPORTANT NOTICES About This Guide Newborns’ and Mothers’ Health This guide highlights your benefits. Official plan and insurance Protection Act Disclosure documents govern your rights and benefits under each plan. For Group health plans and health insurance issuers generally may not, more details about your benefits, including covered expenses, under Federal law, restrict benefits for any hospital length of stay in exclusions, and limitations, please refer to the individual summary connection with childbirth for the mother or newborn child to less plan descriptions (SPDs), plan document, or certificate of coverage than 48 hours following a vaginal delivery, or less than 96 hours for each plan. If any discrepancy exists between this guide and the following a cesarean section. However, Federal law generally does official documents, the official documents will prevail. Coke Florida not prohibit the mother’s or newborn’s attending provider, after reserves the right to make changes at any time to the benefits, costs, consulting with the mother, from discharging the mother or her and other provisions relative to benefits. newborn earlier than 48 hours (or 96 hours as applicable). In any case, plans and issuers may not, under Federal law, require that a provider Reminder of Availability of Privacy Notice obtain authorization from the plan or the issuer for prescribing a This is to remind plan participants and beneficiaries of the Coke length of stay not in excess of 48 hours (or 96 hours). Florida Health and Welfare Plan (the “Plan”) that the Plan has issued a Health Plan Privacy Notice that describes how the Plan uses and USERRA disclosed protected health information (PHI). You can obtain a copy Your right to continued participation in the Plan during leaves of of the Coke Florida Health and Welfare Plan Privacy Notice upon your absence for active military duty is protected by the Uniformed written request to the Human Resources Department, at the Services Employment and Reemployment Rights Act (USERRA). following address: Accordingly, if you are absent from work due to a period of active Coke Florida, Human Resources duty in the military for less than 31 days, your Plan participation will 10117 Princess Palm Avenue, Suite 400 not be interrupted and you will continue to pay the same amount as if Tampa, FL 33610 you were not absent. If the absence is for more than 31 days and not more than 24 months, you may continue to maintain your coverage If you have any questions, please contact the Coke Florida Human under the Plan by paying up to 102% of the full amount of premiums. Resources Office at 813.327.7289. You and your dependents may also have the opportunity to elect COBRA coverage. Contact Coke FL Human Resources Manager for Women’s Health and Cancer Rights Act more information. If you have had or are going to have a mastectomy, you may be entitled to certain benefits under the Women’s Health and Cancer Also, if you elect not to continue your health plan coverage during Rights Act of 1998 (WHCRA). For individuals receiving mastectomy- your military service, you have the right to be reinstated in the Plan related benefits, coverage will be provided in a manner determined upon your return to work, generally without any waiting periods or in consultation with the attending physician and the patient, for: pre-existing condition exclusions, except for service connected illnesses or injuries, as applicable. • All stages of reconstruction of the breast on which the mastectomy was performed; • Surgery and reconstruction of the other breast to produce a This guide contains important symmetrical appearance; • Prostheses; and information about the Medicare Part D • Treatment of physical complications of the mastectomy, including creditable status of your prescription lymphedema. drug coverage on page 9. These benefits will be provided subject to the same deductibles and coinsurance applicable to other medical and surgical benefits provided under this plan. If you would like more information on WHCRA benefits, call your plan administrator Aetna at 888.699.1005. 8
MEDICARE PART D NOTICE OF CREDITABLE COVERAGE Your Options When will you pay a higher premium Please read this notice carefully and keep it where you can find it. (penalty) to join a Medicare Drug Plan? This notice has information about your current prescription drug You should also know that if you drop or lose your current coverage coverage with Coke Florida and about your options under with Coke Florida and don’t join a Medicare drug plan within 63 Medicare’s prescription drug coverage. This information can help continuous days after your current coverage ends, you may pay a you decide whether or not you want to join a Medicare drug plan. If higher premium (a penalty) to join a Medicare drug plan later. you are considering joining, you should compare your current coverage, including which drugs are covered at what cost, with the If you go 63 continuous days or longer without creditable coverage and costs of the plans offering Medicare prescription drug prescription drug coverage, your monthly premium may go up by at coverage in your area. Information about where you can get help to least 1% of the Medicare base beneficiary premium per month for make decisions about your prescription drug coverage is at the end every month that you did not have that coverage. For example, if you of this notice. go nineteen months without creditable coverage, your premium may consistently be at least 19% higher than the Medicare base There are two important things you need to know about your current beneficiary premium. You may have to pay this higher premium (a coverage and Medicare’s prescription drug coverage: penalty) as long as you have Medicare prescription drug coverage. In 1. Medicare prescription drug coverage became available in 2006 to addition, you may have to wait until the following October to join. everyone with Medicare. You can get this coverage if you join a Medicare Prescription Drug Plan or join a Medicare Advantage For more information about this notice or Plan (like an HMO or PPO) that offers prescription drug coverage. All Medicare drug plans provide at least a standard level of your current prescription drug coverage: Contact the person listed below for further information. NOTE: You’ll coverage set by Medicare. Some plans may also offer more get this notice each year. You will also get it before the next period coverage for a higher monthly premium. you can join a Medicare drug plan, and if this coverage through Coke 2. Coke Florida has determined that the prescription drug coverage Florida changes. You also may request a copy of this notice at any offered by CVS Caremark is, on average, for all plan participants, time. expected to pay out as much as standard Medicare prescription drug coverage pays and is therefore considered Creditable Coverage. Because your existing coverage is Creditable For more information about your options Coverage, you can keep this coverage and not pay a higher under Medicare Prescription Drug premium (a penalty) if you later decide to join a Medicare drug coverage: plan. More detailed information about Medicare plans that offer prescription drug coverage is in the “Medicare & You” handbook. When Can You Join A Medicare Drug You’ll get a copy of the handbook in the mail every year from Plan? Medicare. You may also be contacted directly by Medicare drug You can join a Medicare drug plan when you first become eligible for plans. For more information about Medicare prescription drug Medicare and each year from October 15th through December 7th. coverage: However, if you lose your current creditable prescription drug • Visit www.medicare.gov coverage, through no fault of your own, you will also be eligible for a • Call your State Health Insurance Assistance Program for two (2) month Special Enrollment Period (SEP) to join a Medicare personalized help. See the inside back cover of your copy of the drug plan. “Medicare & You” handbook for their telephone number. • Call 800.MEDICARE (800.633.4227) TTY users should call What Happens to Your Current Coverage 877.486.2048 if You Decide to Join a Medicare Drug • If you have limited income and resources, extra help paying for Plan? Medicare prescription drug coverage is available. For information If you decide to join a Medicare drug plan, your current Coke Florida about this extra help, visit Social Security on the web at: coverage will not be affected. Coca-Cola Beverages Florida, LLC’s • www.socialsecurity.gov current prescription drug plan under CVS/Caremark is a $15 • or call: 800.772.1213 (TTY: 800.325.0778) copay (Value Plan) and $5 copay (HDHP) for tier 1 drugs, 20% up to $50 max (Value Plan) and 25% after deductible (HDHP) for tier Remember: Keep this Creditable Coverage notice. If you 2 drugs and 35% up to $100 max (Value Plan) and 25% after decide to join one of the Medicare drug plans, you may deductible (HDHP) for tier 3 drugs. There is also a mail order be required to provide a copy of this notice when you join benefit for maintenance prescriptions that costs $30 copay (Value to show whether or not you have maintained creditable Plan) and $10 copay (HDHP) for tier 1 drugs, 20% up to $125 max coverage and, therefore, whether or not you are required (Value Plan) and 25% after deductible (HDHP) for tier 2 drugs and to pay a higher premium (a penalty). 35% up to $250 max (Value Plan) and 25% after deductible (HDHP) for tier 3 drugs for a 90-day supply. If you do decide to join Date: 10/02/2020 a Medicare drug plan and drop your current coverage, be aware that Name of Entity/Sender: Coke Florida you and your dependents may not be able to get this coverage back. Contact: Leroy Whitaker Coke Florida Address: 10117 Princess Palm Avenue, Suite 400, Tampa, FL 33610 Phone Number: 813.327.7289 9
YOUR ERISA RIGHTS As a participant in the Coke Florida benefit plans, Enforce Your Rights you are entitled to certain rights and protections If your claim for a benefit is denied or ignored, in whole or in part, under the Employee Retirement Income Security you have a right to: Act of 1974 (ERISA), as amended. ERISA provides • Know why this was done; that all plan participants shall be entitled to • Obtain copies of documents relating to the decision without receive information about their plan and benefits, charge; and continue group health plan coverage, and enforce • Appeal any denial. their rights. ERISA also requires that plan All of these actions must occur within certain time schedules. Under fiduciaries act in a prudent manner. ERISA, there are steps you can take to enforce your rights. For instance, you may file suit in a federal court if: Receive Information About Your Plan and • You request a copy of plan documents or the latest annual report Benefits from the plan and do not receive them within 30 days, you may file You are entitled to: suit in a federal court. In such a case, the court may require the plan administrator to provide the materials and pay you up to $110 • Examine, without charge, at the plan administrator’s office, all plan a day until you receive the materials, unless the materials were not documents—including pertinent insurance contracts, trust sent because of reasons beyond the control of the administrator; agreements, and a copy of the latest annual report (Form 5500 • You have followed all the procedures for filing and appealing a Series) filed by the plan with the U.S. Department of Labor and claim (as outlined earlier in this summary) and your claim for available at the Public Disclosure Room of the Employee Benefits benefits is denied or ignored, in whole or in part. You may also file Security Administration; suit in a state court. • Obtain, upon written request to the plan’s administrator, copies of • You disagree with the plan’s decision or lack thereof concerning documents governing the operation of the plan, including the qualified status of a domestic relations order or a medical child insurance contracts and copies of the latest annual report (Form support order; or 5500 Series), and updated summary plan description. The administrator may make a reasonable charge for the copies. • The plan fiduciaries misuse the plan’s money, or if you are discriminated against for asserting your rights. You may also seek • Receive a summary report of the plan’s annual financial report. The assistance from the U.S. Department of Labor. plan administrator is required by law to furnish each participant with a copy of this Summary Annual Report. The court will decide who should pay court costs and legal fees. If you are successful, the court may order the person you have sued to Continued Group Health Plan Coverage pay these costs and fees. If you lose, the court may order you to pay You are entitled to: these costs and fees. This should occur if the court finds your claim frivolous. • Continued health care coverage for yourself, spouse, or dependents if there is a loss of coverage under the plan as a result of a qualifying event. You or your dependents may have to pay for Assistance with Your Questions If you have questions about how your plan works, contact the Human such coverage. Review this summary plan description governing Resources Department. If you have any questions about this the plan on the rules governing your COBRA continuation statement or your rights under ERISA, or if you need assistance in coverage rights. obtaining documents from the plan administrator, you should • Reduce or eliminate exclusionary periods of coverage for pre- contact the nearest office listed on EBSA’s website: existing conditions under your group health plan, if you have https://www.dol.gov/agencies/ebsa/about-ebsa/about-us/regional- credible coverage from another plan. You should be provided a offices certificate of credible coverage, free of charge, from your group health plan or health insurance issuer when: Or you may write to the: Division of Technical Assistance and Inquiries – You lose coverage under the plan; Employee Benefits Security Administration – You become entitled to elect COBRA continuation coverage; U.S. Department of Labor – You request it up to 24 months after losing coverage. 200 Constitution Avenue, NW Washington, DC 20210 Prudent Actions by Plan Fiduciaries You may also obtain certain publications about your rights and In addition to creating rights for plan participants, ERISA imposes duties upon the people who are responsible for the operation of the responsibilities under ERISA by calling the Employee and Employer plans. The people who operate your plans are called “fiduciaries,” Hotline of the Employee Benefits Security Administration at: and they have a duty to act prudently and in the interest of you and 866.275.7922. You may also visit the EBSA’s web site on the Internet other plan participants and beneficiaries. No one, including your at: http://www.dol.gov/ebsa. employer or any other person, may fire you or otherwise discriminate against you in any way to prevent you from obtaining a benefit or exercising your rights under ERISA. 10
CONTINUATION COVERAGE RIGHTS UNDER COBRA Introduction Your dependent children will become qualified beneficiaries if they You are receiving this notice because you have recently become lose coverage under the Plan because any of the following qualifying covered under a group health plan (the Plan). This notice contains events happen: important information about your right to COBRA continuation • The parent-employee dies; coverage, which is a temporary extension of coverage under the • The parent-employee’s hours of employment are reduced; Plan. This notice generally explains COBRA continuation • The parent-employee’s employment ends for any reason other coverage, when it may become available to you and your family, than his or her gross misconduct; and what you need to do to protect the right to receive it. • The parent-employee becomes entitled to Medicare benefits (Part The right to COBRA continuation coverage was created by a federal A, Part B, or both); law, the Consolidated Omnibus Budget Reconciliation Act of 1985 • The parents become divorced or legally separated; or (COBRA). COBRA continuation coverage can become available to you when you would otherwise lose your group health coverage. • The child stops being eligible for coverage under the plan as a “dependent child.” It can also become available to other members of your family who are covered under the Plan when they would otherwise lose their When is COBRA Coverage Available? group health coverage. For additional information about your rights The Plan will offer COBRA continuation coverage to qualified and obligations under the Plan and under federal law, you should beneficiaries only after the Plan Administrator has been notified that review the Plan’s Summary Plan Description or contact the Plan a qualifying event has occurred. When the qualifying event is the end Administrator. of employment or reduction of hours of employment, death of the You may have other options available to you when you lose group employee, or the employee’s becoming entitled to Medicare health coverage. For example, you may be eligible to buy an benefits (under Part A, Part B, or both), the employer must notify the individual plan through the Health Insurance Marketplace Plan Administrator of the qualifying event. (www.healthcare.gov). By enrolling in coverage through the Marketplace, you may qualify for lower costs on your monthly You Must Give Notice of Some Qualifying premiums and lower out-of-pocket costs. Additionally, you may Events qualify for a 30-day special enrollment period for another group For the other qualifying events (divorce or legal separation of the health plan for which you are eligible (such as a spouse’s plan), even employee and spouse or a dependent child’s losing eligibility if that plan generally doesn’t accept late enrollees. for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You What is COBRA Continuation Coverage? must provide this notice to: Coke Florida Human Resources or COBRA continuation coverage is a continuation of Plan coverage COBRA Administrator. when coverage would otherwise end because of a life event known as a “qualifying event.” Specific qualifying events are listed later in How is COBRA Coverage Provided? this notice. After a qualifying event, COBRA continuation coverage Once the Plan Administrator receives notice that a qualifying event must be offered to each person who is a “qualified beneficiary.” You, has occurred, COBRA continuation coverage will be offered to each your spouse, and your dependent children could become qualified of the qualified beneficiaries. Each qualified beneficiary will have an beneficiaries if coverage under the Plan is lost because of the independent right to elect COBRA continuation coverage. Covered qualifying event. Under the Plan, qualified beneficiaries who elect employees may elect COBRA continuation coverage on behalf of COBRA continuation coverage must pay for COBRA continuation their spouses, and parents may elect COBRA continuation coverage coverage. on behalf of their children. Any qualified beneficiary who does not If you are an employee, you will become a qualified beneficiary if you elect COBRA within the 60-day election period specified in the lose your coverage under the Plan because either one of the election notice will lose his or her right to elect COBRA. following qualifying events happens: COBRA continuation coverage is a temporary continuation of • Your hours of employment are reduced, or coverage that generally lasts for 18 months due to employment • Your employment ends for any reason other than your gross termination or reduction of hours of work. When the qualifying event misconduct. is the death of the employee, the employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both), your divorce or If you are the spouse of an employee, you will become a qualified legal separation, or a dependent child’s losing eligibility as a beneficiary if you lose your coverage under the Plan because any of dependent child, COBRA continuation coverage lasts for up to a the following qualifying events happens: total of 36 months. When the qualifying event is the end of • Your spouse dies; employment or reduction of the employee’s hours of employment, • Your spouse’s hours of employment are reduced; and the employee became entitled to Medicare benefits less than 18 • Your spouse’s employment ends for any reason other than his or months before the qualifying event, COBRA continuation coverage her gross misconduct; for qualified beneficiaries other than the employee lasts until 36 months after the date of Medicare entitlement. For example, if a • Your spouse becomes entitled to Medicare benefits (under Part A, covered employee becomes entitled to Medicare 8 months before Part B, or both); or the date on which his employment terminates, COBRA continuation • You become divorced or legally separated from your spouse. coverage for his spouse and children can last up to 36 months after the date of Medicare entitlement, which is equal to 28 months after the date of the qualifying event (36 months minus 8 months). Otherwise, when the qualifying event is the end of employment or reduction of the employee’s hours of employment, COBRA 11
CONTINUATION COVERAGE RIGHTS UNDER COBRA Disability extension of 18-month period Other Coverage Options of continuation coverage Instead of enrolling in COBRA continuation coverage, there may be If you or anyone in your family covered under the Plan is determined other coverage options for you and your family through the Health by the Social Security Administration to be disabled and you notify Insurance Marketplace, Medicaid, or other group health plan the Plan Administrator in a timely fashion, you and your entire family coverage options (such as a spouse’s plan) through what is called a may be entitled to receive up to an additional 11 months of COBRA “special enrollment period.” Some of these options may cost less continuation coverage, for a total maximum of 29 months. The than COBRA continuation coverage. You can learn more about many disability would have to have started at some time before the 60th of these options at www.healthcare.gov. day of COBRA continuation coverage and must last at least until the end of the 18-month period of continuation coverage. If You Have Questions Questions concerning your Plan or your COBRA continuation The disability extension is available only if you notify the Plan coverage rights should be addressed to the contact or contacts Administrator in writing of the Social Security Administration’s identified below. For more information about your rights under determination of disability within 60 days after the latest of the date ERISA, including COBRA, the Health Insurance Portability and of the Social Security Administration’s disability determination; the Accountability Act (HIPAA), and other laws affecting group health date of the covered employee’s termination of employment or plans, contact the nearest Regional or District Office of the U.S. reduction in hours; and the date on which the qualified beneficiary Department of Labor’s Employee Benefits Security Administration loses (or would lose) coverage under the terms of the Plan as a result (EBSA) in your area or visit the EBSA website at www.dol.gov/ebsa. of the covered employee’s termination or reduction in hours. You (Addresses and phone numbers of Regional and District EBSA must also provide this notice within 18 months after the covered Offices are available through EBSA’s website.) employee’s termination or reduction in hours in order to be entitled to this extension. Keep Your Plan Informed of Address Second qualifying event extension of Changes In order to protect your family’s rights, you should keep the Plan 18-month period of continuation Administrator informed of any changes in the addresses of family coverage members. You should also keep a copy, for your records, of any If your family experiences another qualifying event while receiving 18 notices you send to the Plan Administrator. months of COBRA continuation coverage, the spouse and dependent children in your family can get up to 18 additional months Plan Contact Information of COBRA continuation coverage, for a maximum of 36 months, if For further information regarding the plan and COBRA continuation, notice of the second qualifying event is properly given to the Plan. please contact: This extension may be available to the spouse and any dependent Coke Florida Benefits Supervisor children receiving continuation coverage if the employee or former 10117 Princess Palm Avenue, Suite 400, Tampa, FL 33610 employee dies, becomes entitled to Medicare benefits (under Part A, 813.327.7289 Part B, or both), or gets divorced or legally separated, or if the dependent child stops being eligible under the Plan as a dependent child, but only if the event would have caused the spouse or dependent child to lose coverage under the Plan had the first qualifying event not occurred. SUMMARIES OF BENEFITS AND COVERAGE (SBCS) As required by the Affordable Care Act, Summaries of Benefits and Coverage (SBCs) are available at MDFCokeflorida@ceridian.com. If you would like a paper copy of the SBCs (free of charge), you may also call Coke Florida benefits hot-line at 877.340.0929. Coke Florida is required to make SBCs available that summarize important information about health benefit plan options in a standard format, to help you compare across plans and make an informed choice. The health benefits available to you provide important protection for you and your family and choosing a health benefit option is an important decision. 12
PREMIUM ASSISTANCE UNDER MEDICAID AND THE CHILDREN’S HEALTH INSURANCE PROGRAM (CHIP) If you or your children are eligible for Medicaid or CHIP and you’re eligible for If you or your dependents are NOT currently enrolled in Medicaid or CHIP, and health coverage from your employer, your state may have a premium you think you or any of your dependents might be eligible for either of these assistance program that can help pay for coverage, using funds from their programs, contact your State Medicaid or CHIP office or dial 877.KIDS.NOW Medicaid or CHIP programs. If you or your children aren’t eligible for Medicaid or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your or CHIP, you won’t be eligible for these premium assistance programs but you state if it has a program that might help you pay the premiums for an may be able to buy individual insurance coverage through the Health employer-sponsored plan. Insurance Marketplace. For more information, visit www.healthcare.gov. If you or your dependents are eligible for premium assistance under Medicaid If you or your dependents are already enrolled in Medicaid or CHIP and you or CHIP, as well as eligible under your employer plan, your employer must live in a State listed below, contact your State Medicaid or CHIP office to find allow you to enroll in your employer plan if you aren’t already enrolled. This is out if premium assistance is available. called a “special enrollment” opportunity, and you must request coverage within 60 days of being determined eligible for premium assistance. If you have questions about enrolling in your employer plan, contact the Department of Labor at www.askebsa.dol.gov or call 866.444.EBSA (3272). If you live in one of the following states, you may be eligible for assistance paying your employer health plan premiums. The following list of states is current as of July 31, 2020. Contact your State for more information on eligibility – 1. ALABAMA – Medicaid KCHIP Website:https://kidshealth.ky.gov/Pages/index.aspx 24. NORTH DAKOTA – Medicaid Website: http://myalhipp.com/ Phone: 1-877-524-4718 Website: http://www.nd.gov/dhs/services/medicalserv/ Phone: 1-855-692-5447 Kentucky Medicaid Website: https://chfs.ky.gov medicaid/ 2. ALASKA - Medicaid 12. LOUISIANA – Medicaid Phone: 1-844-854-4825 The AK Health Insurance Premium Payment Program Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp 25. OKLAHOMA – Medicaid and CHIP Website: http://myakhipp.com/ Phone: 1-888-342-6207 (Medicaid hotline) or Website: http://www.insureoklahoma.org Phone: 1-866-251-4861 1-855-618-5488 (LaHIPP) Phone: 1-888-365-3742 Email: CustomerService@MyAKHIPP.com 13. MAINE – Medicaid 26. OREGON – Medicaid Medicaid Eligibility: http://dhss.alaska.gov/dpa/Pages/ Enrollment Website: Website: http://healthcare.oregon.gov/Pages/index.aspx medicaid/default.aspx https://www.maine.gov/dhhs/ofi/applications-forms http://www.oregonhealthcare.gov/index-es.html 3. ARKANSAS - Medicaid Phone: 1-800-442-6003 TTY: Maine relay 711 Phone: 1-800-699-9075 Website: http://myarhipp.com/ Private Health Insurance Premium Webpage: 27. PENNSYLVANIA – Medicaid Phone: 1-855-MyARHIPP (855-692-7447) https://www.maine.gov/dhhs/ofi/applications-forms Website: https://www.dhs.pa.gov/providers/Providers/ 4. CALIFORNIA – Medicaid Phone: 1-800-977-6740 TTY: Maine relay 711 Pages/Medical/HIPP-Program.aspx Website: https://www.dhcs.ca.gov/services/Pages/TPLRD_ 14. MASSACHUSETTS – Medicaid and CHIP Phone: 1-800-692-7462 CAU_cont.aspx Website: http://www.mass.gov/eohhs/gov/departments/ 28. RHODE ISLAND – Medicaid and CHIP Phone: 916-440-5676 masshealth/ Website: http://www.eohhs.ri.gov/ 5. COLORADO – Health First Colorado (Colorado’s Medicaid Phone: 1-800-862-4840 Phone: 1-855-697-4347, or 401-462-0311 (Direct RIte Share Program) & Child Health Plan Plus (CHP+) Health First 15. MINNESOTA – Medicaid Line) Colorado Website: https://www.healthfirstcolorado.com/ Website: https://mn.gov/dhs/people-we-serve/seniors/ 29. SOUTH CAROLINA – Medicaid Health First Colorado Member Contact Center: health-care/health-care-programs/programs-and-services/ Website: https://www.scdhhs.gov 1-800-221-3943/ State Relay 711 other-insurance.jsp Phone: 1-888-549-0820 CHP+: https://www.colorado.gov/pacific/hcpf/ Phone: 1-800-657-3739 30. SOUTH DAKOTA - Medicaid child-health-plan-plus 16. MISSOURI – Medicaid Website: http://dss.sd.gov CHP+ Customer Service: 1-800-359-1991/ State Relay 711 Website: http://www.dss.mo.gov/mhd/participants/pages/ Phone: 1-888-828-0059 Health Insurance Buy-In Program (HIBI): hipp.htm https://www.colorado.gov/pacific/hcpf/health-insurance- 31. TEXAS – Medicaid Phone: 573-751-2005 buy-program HIBI Customer Service: 1-855-692-6442 Website: http://gethipptexas.com/ 17. MONTANA – Medicaid Phone: 1-800-440-0493 6. FLORIDA – Medicaid Website: http://dphhs.mt.gov/ Website: https://www.flmedicaidtplrecovery.com/ 32. UTAH – Medicaid and CHIP MontanaHealthcarePrograms/HIPP flmedicaidtplrecovery.com/hipp/index.html Medicaid Website: https://medicaid.utah.gov/ Phone: 1-800-694-3084 Phone: 1-877-357-3268 CHIP Website: http://health.utah.gov/chip 18. NEBRASKA – Medicaid Phone: 1-877-543-7669 7. GEORGIA – Medicaid Website: http://www.ACCESSNebraska.ne.gov Website: https://medicaid.georgia.gov/health-insurance- 33. VERMONT– Medicaid Phone: 1-855-632-7633 premium-payment-program-hipp Website: http://www.greenmountaincare.org/ Lincoln: 402-473-7000 Phone: 1-678-564-1162 ext 2131 Phone: 1-800-250-8427 Omaha: 402-595-1178 8. INDIANA – Medicaid Healthy Indiana Plan for low-income 34. VIRGINIA – Medicaid and CHIP 19. NEVADA – Medicaid adults 19-64 Website: https://www.coverva.org/hipp/ Medicaid Website: http://dhcfp.nv.gov Website: http://www.in.gov/fssa/hip/ Medicaid Phone: 1-800-432-5924 Medicaid Phone: 1-800-992-0900 Phone: 1-877-438-4479 CHIP Phone: 1-855-242-8282 20. NEW HAMPSHIRE – Medicaid All other Medicaid 35. WASHINGTON – Medicaid Website: https://www.dhhs.nh.gov/oii/hipp.htm Website: https://www.in.gov/medicaid/ Website: https://www.hca.wa.gov/ Phone: 603-271-5218 Phone 1-800-457-4584 Phone: 1-800-562-3022 Toll free number for the HIPP program: 1-800-852-3345, ext 9. IOWA – Medicaid and CHIP (Hawki) 5218 36. WEST VIRGINIA – Medicaid Medicaid Website: https://dhs.iowa.gov/ime/members Website: http://mywvhipp.com/ 21. NEW JERSEY – Medicaid and CHIP Medicaid Phone: 1-800-338-8366 Toll-free phone: 1-855-MyWVHIPP (1-855-699-8447) Medicaid Website: http://www.state.nj.us/humanservices/ Hawki Website: http://dhs.iowa.gov/Hawki 37. WISCONSIN – Medicaid and CHIP dmahs/clients/medicaid/ Hawki Phone: 1-800-257-8563 Website: https://www.dhs.wisconsin.gov/ Medicaid Phone: 609-631-2392 10. KANSAS-Medicaid CHIP Website: http://www.njfamilycare.org/index index. badgercareplus/p-10095.htm Website: http://www.kdheks.gov/hcf/default.htm html CHIP Phone: 1-800-701-0710 Phone: 1-800-362-3002 Phone: 1-800-792-4884 38. WYOMING – Medicaid 22. NEW YORK – Medicaid 11. KENTUCKY-Medicaid Website: https://www.health.ny.gov/health_care/medicaid/ Website: https://health.wyo.gov/healthcarefin/medicaid/ Kentucky Integrated Health Insurance Premium Payment Phone: 1-800-541-2831 programs-and-eligibility/ Program (KI-HIPP) Phone: 1-800-251-1269 23. NORTH CAROLINA – Medicaid Website: https://chfs.ky.gov/agencies/dms/member/Pages/ Website: https://medicaid.ncdhhs.gov/ kihipp.aspx - Phone: 1-855-459-6328 Phone: 919-855-4100 Email: KIHIPP.PROGRAM@ky.gov To see if any other states have added a premium assistance program since July 31, 2020, or for more information on special enrollment rights, contact either: U.S. Department of Labor U.S. Department of Health and Human Services Employee Benefits Security Administration Centers for Medicare & Medicaid Services www.dol.gov/agencies/ebsa www.cms.hhs.gov 866.444.EBSA (3272) 877.267.2323, Menu Option 4, Ext. 61565 13
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