2021 for the year ended 30 June - Firstrand

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2021  material risk factor disclosure
as required in terms of paragraph 7.F.7 of the JSE Listings Requirements

for the year ended 30 June
01 FIRSTRAND LIMITED

Risk relating to FirstRand Limited (the issuer)

1.	The investments, business, profitability and                             1.2 SOUTH AFRICAN ECONOMIC CONDITIONS
    results of operations of the issuer may be                                   Even before the Covid-19 crisis, the South African
    adversely affected as a result of political, social                          macroeconomic environment was characterised by low private
    and economic risks in South Africa, the UK and                               sector investment growth, weak employment growth, high levels
                                                                                 of public sector debt and downward pressure on domestic
    certain countries in sub-Saharan Africa, and
                                                                                 demand. In addition, domestic consumer and business
    general global economic conditions.
                                                                                 confidence was low. Despite a bounce-back in activity from the
     The issuer’s operations are predominantly concentrated in South             depths of the Covid-19-related contraction, the issuer expects
     Africa, with the majority of its revenues derived from operations           the longer-term trends to remain in place.
     in South Africa. The issuer is, therefore, highly exposed to South
     African macroeconomic conditions and, as a result of their                  Structural changes, including financial and business reforms at
     impact on the South African economy, global economic                        state-owned enterprises, an improvement in the quality of
     conditions. Any material deterioration in global or South African           education, much higher fixed capital investment and labour
     macroeconomic conditions could lead to a reduction in business              market reforms are now more critical to change the long-term
     activity, higher impairment charges, increased funding costs, and           trajectory of the country. The solvency and liquidity challenges at
     reduced revenues and profitability.                                         some state-owned enterprises remain a significant concern.

     Beyond the South African economy, the issuer also has                   1.3 SOUTH AFRICAN POLITICAL CONDITIONS
     operations in the United Kingdom (UK) and several other
                                                                                 The issuer currently anticipates that there will be strong political
     countries in sub-Saharan Africa. A material deterioration in UK
                                                                                 debates around the need to implement measures to balance
     economic conditions or that of the other African countries it
                                                                                 fiscal sustainability with increasing socio-economic pressures in
     operates in could also have a meaningful negative impact on the
                                                                                 the country. These will include debates around the
     issuer’s performance.
                                                                                 implementation of measures that will lift South Africa’s potential
                                                                                 growth rate. In addition, the issuer expects debates in respect of
1.1 GLOBAL ECONOMIC CONDITIONS
                                                                                 various sensitive issues such as land expropriation and the
     The South African economy is exposed to the global economy                  mandate of the South African Reserve Bank (SARB). The impact
     through the current and capital accounts of the balance of                  of Covid-19 on employment and poverty will likely fuel further
     payments. South Africa’s exports are impacted by economic                   debate on transfers (either through taxes or intertemporally
     activity of some of the world’s largest economies including                 through borrowing) to the vulnerable in South African society.
     China, the United States (the US), the UK and Europe. Commodity             Ongoing political developments may impact private sector
     prices and the rand exchange rate have a material impact on                 investment, foreign investment and business confidence towards
     South African exports. The South African economy is also reliant            South Africa.
     on foreign capital inflows.
                                                                                 The country’s high unemployment rate and unequal wealth and
     If global economic growth or global financial conditions                    income distribution may fuel socio-economic pressure and
     deteriorate materially, this is likely to have a negative impact on         encourage the government to change its current macroeconomic
     macroeconomic conditions in South Africa.                                   policies.
     While the global economy is recovering from Covid-19-related
                                                                             1.4	SOUTH AFRICAN CONDITIONS SPECIFIC TO THE
     contraction, the longer-term consequences for the macro
     economy remain uncertain. In addition to concerns around
                                                                                  BANKING SECTOR
     permanent damage to production capacity, there are also                     The South African banking sector remains well capitalised,
     concerns about the potential for new variants of Covid-19 and               funded, regulated and managed. The South African financial
     the negative consequences for global economic activity. A fall in           sector is widely regarded as one of the country’s key pillars of
     global production capacity will have a negative impact on South             economic strength. The banking sector is, however, highly
     African economic activity through lower exports and higher                  exposed to South African macroeconomic conditions, including
     import prices. It could also have negative consequences for                 the sovereign, and will be impacted by negative macroeconomic
     capital flows towards South Africa. A severe resurgence in                  developments and a deterioration in the government’s
     Covid-19 will weigh on global risk appetite and capital flows to            fiscal position.
     South Africa, and will likely result in financial market pressure
                                                                                 Although household and corporate affordability conditions are
     and rand weakness.
                                                                                 currently benefiting from low inflation and low interest rates,
     Looking beyond the risks to global recovery, permanent global               weak economic growth and increased unemployment have
     trade impediments (including tariffs), social tensions, natural             pushed household and corporate income growth towards decade
     disasters and environmental damage represent risk factors that              lows. A deterioration in the country’s institutions, especially the
     could permanently derail global demand for South African goods              independence of the SARB and policy conduct at National
     and global risk appetite towards South Africa.                              Treasury, could also have a negative impact on the
                                                                                 banking sector.
     In addition, a further fall in precious metal and/or base metal
     prices could also result in a deterioration in the value of the rand,       The issuer’s financial performance has been and is likely to
     higher interest rates and higher bond yields.                               remain linked to the performance of the South African and
                                                                                 global economy.
FirstRand Limited Material risk factor disclosure 2021 02

1.5 UK ECONOMIC CONDITIONS                                                        changes in credit spreads. Credit risk also includes credit default
     Economic activity in the UK is recovering steadily from the                  risk, pre-settlement risk, country risk, concentration risk and
     Covid-19-related contractions of last year. That said, the issuer            securitisation risk.
     expects unemployment to increase as soon as policy support                   Counterparty credit risk is the risk of a counterparty to a contract,
     starts to unwind. Higher unemployment and related risk to                    transaction or agreement defaulting prior to the final settlement
     household disposable income could have negative consequences                 of the transaction’s cash flows. Counterparty credit risk
     for the operating environment.                                               measures a counterparty’s ability to satisfy its obligations under
     Other risks to the UK economy include:                                       a contract that has positive economic value for the group at any
                                                                                  point during the life of the contract. It differs from normal credit
     > risks that the UK services sectors are unable to comply with               risk in that the economic value of the transaction is uncertain
       the terms of the Brexit agreement. Failure could result in a               and dependent on market factors that are typically not under the
       slowdown in UK business and consumer confidence, the                       control of the issuer or the client.
       pound and overall economic activity; and
                                                                                  The issuer distinguishes between traded market risk and
     > a reversal of the policy support that was put in place to
                                                                                  non-traded market risk. Traded market risk is the risk of adverse
       cushion households and businesses in the face of the
                                                                                  revaluation of any financial instrument as a consequence of
       Covid-19 growth slowdown.
                                                                                  changes in market prices or rates. For non-traded market risk,
1.6 ECONOMIC CONDITIONS IN THE REST OF AFRICA                                     the issuer distinguishes between interest rate risk in the banking
                                                                                  book (IRRBB) and structural foreign exchange risk. IRRBB relates
     Several other countries that the issuer operates in on the
                                                                                  to the sensitivity of a bank’s balance sheet and earnings to
     sub-Saharan African continent face macroeconomic risks that
                                                                                  unexpected, adverse movements in interest rates. Foreign
     could have a negative impact on the issuer’s operating
                                                                                  exchange risk is the risk of an adverse impact on the issuer’s
     environment. These include (listed per country):
                                                                                  financial position or earnings or other key ratios as a result of
     > Zambia: Significant risk to sovereign debt sustainability and              movements in foreign exchange rates impacting balance sheet
       associated macroeconomic pressure. Volatility in copper                    exposures.
       prices, drought and uncertainty around the policy environment
                                                                                  Operational risk is the risk of loss resulting from inadequate or
       add to the heightened risk associated with the Zambian
                                                                                  failed internal processes, people and systems or from
       macroeconomic outlook.
                                                                                  external events.
     > Nigeria: Potential oil price volatility and policy uncertainty pose
       downside risks to the growth outlook.                                      Equity investment risk is the risk of an adverse change in the fair
     > Ghana: The Ghanaian economy is exposed to fluctuations in                  value of an investment in a company, fund or listed, unlisted or
       oil, gold and cocoa prices. A fall in the price of these                   bespoke financial instrument.
       commodities will have negative consequences for the                        Insurance risk arises from the inherent uncertainties of liabilities
       operating environment. The Ghanaian economy is also                        payable under an insurance contract. These uncertainties can
       exposed to fiscal risks.                                                   result in the occurrence, amount or timing of the liabilities
     > Namibia, Eswatini and Lesotho: These economies are                         differing from expectations. Insurance risk can arise throughout
       particularly exposed to the South African economy and the                  the product cycle and is related to product design, pricing,
       rand. A severe fall in South African growth and trade, and/or              underwriting or claims management.
       rand weakness will have adverse consequences for their
       outlooks. In addition, the Eswatini government faces fiscal                Any failure to control these risks adequately, or unexpected
       challenges while fiscal risks in Namibia are also increasing.              developments in the future economic environment, could have an
                                                                                  adverse effect on the financial condition and reputation of the
     > Botswana: A significant fall in diamond prices and/or activity
                                                                                  issuer.
       in the South African economy will have adverse consequences
       for the Botswana operating environment.
                                                                             2.1 CREDIT RISK
     > Mozambique: High levels of policy uncertainty, commodity
                                                                                  Credit risk arises primarily from advances and certain debt
       prices and global economic activity pose a risk to the
                                                                                  investment securities. Other sources of credit risk include
       Mozambican outlook. Insurgent activity in northern
                                                                                  reinsurance assets, cash and cash equivalents, accounts
       Mozambique in another risk factor in the operating
                                                                                  receivable, off-balance sheet exposures and derivative balances.
       environment.
                                                                                  The issuer’s lending and trading businesses are subject to
2.   Risk management                                                              inherent risks relating to the credit quality of its counterparties
     The issuer, in common with other issuers in South Africa and                 and the recoverability of loans and advances due from these
     elsewhere, is exposed to commercial and market risks in its                  counterparties. Changes in the credit quality of the issuer’s
     ordinary course of business, the most significant of which are               lending and trading counterparties or those arising from systemic
     credit risk, market risk in the trading book, operational risk,              risk in the financial sector could reduce the value of the issuer’s
     equity investment risk and insurance risk.                                   assets, resulting in increased credit impairments.

     Credit risk is the risk of loss due to non-performance of a                  Many factors affect the ability of the issuer’s clients to repay their
     counterparty in respect of any financial or other obligation. For            loans, including adverse changes in consumer confidence levels
     fair value portfolios, the definition of credit risk is expanded to          due to local, national and global factors; levels of consumer
     include the risk of losses through fair value changes arising from           spending; bankruptcy rates and increased market volatility. These
03 FIRSTRAND LIMITED

    factors might be difficult to predict and are completely beyond              Any adverse changes affecting the South African economy are
    the issuer’s control. The issuer performs regular stress tests on            likely to have an adverse impact on the issuer’s ability to grow
    its credit portfolios to identify the key factors impacting the credit       revenues as well as credit impairments and, therefore, on its
    risk profile in order to anticipate possible future outcomes, and            financial condition.
    to implement necessary actions to constrain risk.
                                                                             2.3 LIQUIDITY RISK
    The issuer continues to apply origination strategies which are
    aligned to its broader financial resource management processes               Structural characteristics impacting the funding
    and macroeconomic outlook. Based on the issuer’s credit risk                 profile of South African banks
    appetite, measuring ROE, net income after cost of capital (NIACC)            South Africa is an emerging market with significant
    and earnings volatility, credit risk management principles include           socio-economic challenges. These include high levels of poverty
    holding the appropriate level of capital and pricing for risk on an          and social security needs. Addressing these challenges requires
    individual and portfolio basis. The scope of credit risk                     a high level of funding which constrains domestic savings and
    identification and management practices across the group,                    results in low household savings rates.
    therefore, spans the credit value chain, including risk appetite,
    credit origination strategy, risk quantification and measurement,            In addition to a low domestic savings rate, South Africa’s
    as well as collection and recovery of delinquent accounts. Credit            financial system is characterised by structural features which
    risk is managed through the implementation of comprehensive                  pose additional liquidity challenges for the domestic banking
    policies, processes and controls to ensure a sound credit risk               system. A key characteristic is the fact that the available savings
    management environment with appropriate credit granting,                     in the economy are mostly contractual savings and funded
    administration, measurement, monitoring and reporting. Credit                pension liabilities. These savings are concentrated in institutions
    risk appetite measures are set in line with overall risk appetite.           such as pension and provident funds as well as providers of
    The aim is to deliver an earnings profile that will perform within           asset management services. In addition, they tend to have a
    acceptable levels of volatility determined by the issuer.                    higher allocation to the equities market relative to fixed income
                                                                                 assets (relative to developed market norms) and are invested at
    Within South Africa, persistent political and policy uncertainty,            banks in the form of institutional funding, comprising wholesale
    ongoing governance issues at state-owned enterprises and                     funding from financial institutions across a range of deposits,
    continued erosion of confidence in institutional strength and                loans and other financial instruments.
    independence all continue to have a negative impact on
    confidence, which in turn constrains private sector investment,              Furthermore, the operational liquidity management needs of
    places pressure on employment and ultimately undermines GDP                  institutions are largely met by their investments in the banking
    growth. Such a macroeconomic environment will be                             sector via the money market. These institutional deposits have a
    characterised by low domestic demand growth (consumption,                    higher liquidity risk than retail deposits.
    investment and government spending) and downward pressure                    Given the relative reliance on institutional deposits, liquidity risk
    on personal income. This could result in increased levels of                 in the South African banking system is structurally higher than in
    impairment in the issuer’s South African credit portfolio, which             most other markets.
    could have an adverse impact on the issuer’s ability to grow its
    revenues and manage its credit impairments and could therefore               However, this risk is to some extent mitigated by the following
    negatively affect its financial condition.                                   market dynamics:

    The impact of Covid-19 on the economy and on companies and                   > the closed rand system, where rand transactions are cleared
    individuals increased the credit risk in advances and investment               and settled through registered banks and clearing institutions
    securities, especially in certain high-contact sectors such as                 domiciled in South Africa. FirstRand Bank Limited is one of the
    leisure, hotels and tourism.                                                   major clearing/settlement banks;
                                                                                 > concentration of customer current accounts with the large
2.2 CONCENTRATION RISK                                                             South African banks;
    Credit concentration risk is the risk of loss arising from an                > the prudential exchange control framework; and
    excessive concentration of exposure to a single counterparty,
                                                                                 > South African banks’ low dependence on foreign currency
    industry, market, product, financial instrument, type of security,
                                                                                   funding.
    country or region, or maturity. This concentration typically exists
    when a number of counterparties are engaged in similar                       These factors contributed to South Africa’s resilience during the
    activities and have similar characteristics that would cause their           2007-2008 global financial crisis. While Covid-19 initially
    ability to meet contractual obligations to be similarly affected by          resulted in liquidity stress for financial market participants, as
    changes in economic or other conditions.                                     many funds shortened their duration to remain liquid and meet
                                                                                 margin calls as well as client requirements, these effects,
    The issuer’s business is significantly focused on the South African
                                                                                 however, remained short-lived. The SARB introduced various
    market and the issuer, therefore, faces a geographic
                                                                                 actions to support the markets through this stress. The
    concentration risk. Operations in South Africa are subject to
                                                                                 after-effects of the pandemic and SARB interventions included a
    various risks which include political, social and economic risks,
                                                                                 reduction in bank funding spreads as the Covid-19 lockdown
    such as general economic volatility, low growth, relatively high
                                                                                 resulted in increased deposit levels because of precautionary
    inflation, exchange rate risks, exchange controls, crime and
                                                                                 savings and reduced spending. Risks remain that funding costs
    diseases (including, for example, HIV/AIDS). The existence of such
                                                                                 could increase as the country emerges from the crisis and
    factors may have a negative impact on South African economic
                                                                                 growth begins to pick up.
    conditions generally, and more specifically on the business and
    results of the issuer in ways that cannot be predicted.
FirstRand Limited Material risk factor disclosure 2021 04

    Foreign currency funding risks                                              The principal operational risks currently facing the issuer are:
    The low level of discretionary savings in South Africa, and its             > business continuity risk due to future waves of the
    high investment and social welfare requirements, increase the                 Covid-19 pandemic;
    economy’s reliance and vulnerability to foreign capital inflows,
                                                                                > cyber-risk (including information security), given the growing
    driven by the country’s fiscal and current accounts.
                                                                                  sophistication of cyberattacks both locally and globally;
    The issuer seeks to mitigate its exposure to its foreign currency           > technology risk due to the pace of technology change and
    funding by operating a prudent foreign currency management                    increasing digitisation;
    framework and operating within limits on its foreign currency
                                                                                > payment risk due to the manual nature of certain payment
    borrowing that are more conservative than the macroprudential
                                                                                  processes, the associated change management risk due to
    limits applied by the SARB. The issuer seeks to avoid exposing
                                                                                  the redesign of payment processes for greater automation
    itself to undue liquidity risk and to maintain liquidity risk within
                                                                                  and control enhancements, and ongoing regulatory change;
    the risk appetite approved by the board and risk committees.
                                                                                > vendor risk due to a lack of direct control over an external
    The issuer believes that its level of access to domestic and                  service;
    international interbank and capital markets will allow it to meet           > people risk due to the impact of the prolonged pandemic on
    its short-term and long-term liquidity needs due to the strategy,             the physical and emotional well-being of employees over time,
    flexibility and diversification of its liquidity risk management              and potential employee non-adherence to health and safety
    policy in both foreign and domestic currencies. However, any                  protocols in the workplace; and
    maturity mismatches may have a materially adverse effect on its
                                                                                > execution, delivery and process management risk (risk of
    financial condition.
                                                                                  process weaknesses and control deficiencies) as the business
    Funding and other risks relating to securitisations                           continues to employ a risk-adjusted approach through the
                                                                                  blended working model, while still trying to grow and evolve
    Securitisation is the process whereby loans and other
                                                                                  the business under tough economic conditions.
    receivables are packaged, underwritten and sold in the form of
    asset-backed securities to investors. The issuer makes use of               The issuer may suffer a failure of, interruption in or breach of its
    securitisations to complement its overall funding strategy. This            information technology systems.
    can, however, constitute a significant proportion of a particular
    asset class within the broader group balance sheet.                         Information technology (IT) risk encompasses both IT risk and IT
                                                                                change risk. The issuer’s IT risk refers to the risk associated with
    While an important component of its overall funding strategy, the           the use of, ownership of, operation of, involvement in, influence
    issuer limits the use of securitisation to ensure appropriate               over and adoption of IT. It consists of IT-related conditions that
    strategy diversification and agility. Further, the issuer does not          could potentially impact the business. IT change risk refers to
    aim to execute securitisations specifically for credit or capital           the risk arising from changes, updates or alterations made to the
    relief purposes, however investor appetite and pricing will dictate         IT infrastructure, systems or applications that could affect
    the distribution of lower-rated subordinated tranches. These                service reliability and availability.
    would typically be retained within the wider FirstRand group.
    Consequently, the FirstRand group retains all risks and rewards             The issuer’s main IT risks include cybercrime, the failure or
    associated with the underlying assets. In addition, the use of              interruption of critical systems, unauthorised access to systems
    securitisation transactions as part of the issuer’s funding                 and the inability to serve customers’ needs in a timely manner.
    strategy generates risks such as:
                                                                                The issuer has a high dependency on its IT systems and
    > funding and liquidity risk in respect of any potential                    operations infrastructure in order to conduct its business. The
      repurchase of the transferred assets (for example, in                     issuer regards these systems as critical to improving productivity
      circumstances where there is a breach of contractual                      and maintaining the issuer’s competitive edge. Any failure,
      representations and warranties relating to the underlying                 interruption or breach in security of these systems could result in
      assets);                                                                  failures or interruptions in its risk management, general ledger,
    > operational risks related to the servicing of the transferred             deposit servicing, loan servicing, debt recovery, payment custody
      assets; and                                                               and/or other important systems. If the issuer’s information
                                                                                systems fail, even for a short period of time, it could be unable to
    > interest rate and other risks through derivatives transacted
                                                                                serve some or all customers’ needs on a timely basis, which
      with the securitisation entities.
                                                                                could result in a loss of business. In addition, a temporary
    The issuer engages in securitisation transactions to manage and             shutdown of the issuer’s information systems could result in
    mitigate rather than add to the funding and liquidity risk profile.         costs that are required for information retrieval and verification.
                                                                                The occurrence of any failures or interruptions in the issuer’s IT
2.4 OPERATIONAL RISK                                                            systems and operations infrastructure could have a materially
                                                                                adverse effect on the issuer’s business, financial condition and/or
    Operational risk is defined as the risk of loss resulting from
                                                                                results of operations.
    inadequate or failed internal processes, people or systems, or
    from external events. It includes, for example, fraud and criminal
    activity (internal and external), project risk, legal risk, business
    continuity, information and IT risk, process and human
    resources risk.
05 FIRSTRAND LIMITED

   Cybercrime could have a negative impact on the issuer’s                   The issuer may be unable to recruit, retain and motivate key
   operations.                                                               personnel.

   The issuer’s operations are dependent on its own IT systems and           An engaged workforce is critical to the successful delivery of the
   those of its third-party service providers. The issuer could be           issuer’s objectives. The issuer’s performance is dependent on
   negatively impacted by cyberattacks on any of these. As the               key personnel. The issuer’s continued ability to compete
   issuer moves banking to digital and mobile platforms, the risk of         effectively and further grow its businesses also depends on its
   cybercrime increases, especially as infiltrating technology is            ability to attract new staff. In relation to the development and
   becoming increasingly sophisticated. There can be no assurance            training of new and existing employees, the issuer is reliant on
   that the issuer will be able to prevent all threats.                      the continued development of South Africa’s educational sector,
                                                                             including access to facilities and educational programmes.
   Technology has been central to the way people, companies and
   governments have managed the Covid-19 pandemic. The                       Terrorist acts, hostility arising from competing political groups,
   contact-free economy could also create new employment                     acts of war, and other types of event risk could have a negative
   opportunities in the post-pandemic world. However, a greater              impact on the business.
   dependence on technology has increased cybersecurity risks and
   privacy concerns. New working patterns may increase                       Acts of terrorism, hostility from competing political parties, acts
   cyberattacks and data fraud. The scope of cyber events has also           of war, government expropriation or confiscatory acts, currency
   expanded to include attacks on critical infrastructure, which may         inconvertibility, financial market closure, health pandemics and
   result in supply chain impacts for the issuer and broader                 other types of event risk and responses to those acts and events
   economic disruptions.                                                     may have both direct and indirect negative impacts on the
                                                                             economic conditions of South Africa, the rest of Africa and
   The issuer’s business is subject to its ability to quickly adapt to       internationally, and more specifically on the business and results
   disruptions while maintaining continuous business operations.             of the issuer in ways that cannot be predicted.

   The issuer has established a business resilience policy and           2.5 EQUITY INVESTMENT RISK
   standards to govern business continuity (including disaster
                                                                             Equity investment risk in the issuer arises primarily from equity
   recovery) and to improve the capability of the business to
                                                                             exposures from private equity and investment banking activities,
   effectively respond to disruptive events from internal failures or
                                                                             e.g. exposures to equity risk arising from principal investments
   external events. This is achieved through its business continuity
                                                                             or structured lending. Other sources of equity investment risk
   strategies including regular review of business continuity plans
                                                                             include strategic investments which are core to individual
   (including disaster recovery) and testing. Any failure in the
                                                                             businesses’ daily operations and are managed as such.
   continuity of the issuer’s operations and services could have a
   material adverse effect on its business, financial condition and/or       The issuer’s asset management business also contributes to
   results of operations.                                                    equity investment risk. This risk emanates from long-term and
                                                                             short-term fund seeding activities both locally and offshore.
   The issuer may not be able to detect money laundering and
                                                                             Short-term seeding typically ranges between one and three
   other illegal or improper activities fully or on a timely basis,
                                                                             years. Long-term seeding is provided if there is alignment with
   which could expose it to additional liability and have a materially
                                                                             the business strategy, the business case meets the group’s
   adverse effect on it.
                                                                             internal return hurdle requirements, and the liquidity and
   The issuer is required to comply with applicable anti-money               structure of the funds imply that an exit will only be possible over
   laundering and anti-terrorism laws and other regulations in all of        a longer period. This maturity period typically ranges from five to
   its operating jurisdictions insofar as reasonably practicable.            eight years post investment in the fund.
   These laws and regulations require the issuer, among other
                                                                             Equity investment risk is managed through a rigorous evaluation
   things, to adopt and enforce “customer due diligence” policies
                                                                             and review process from inception to exit of a transaction. All
   and procedures and to report suspicious and large transactions
                                                                             investments are subject to a comprehensive due diligence,
   to the applicable regulatory authorities. While the issuer has
                                                                             during which a thorough understanding of the target company’s
   adopted policies and procedures aimed at detecting and
                                                                             business, risks, challenges, competitors, management team and
   preventing the use of its banking platforms for money-laundering
                                                                             unique advantage or value proposition is developed.
   and terrorist-related organisations and individuals generally, such
   policies and procedures may not completely eliminate instances            The impact of Covid-19 on the economy is expected to increase
   in which the issuer may be used by other parties to engage in             the equity investment risk in vulnerable sectors within the
   money laundering or other illegal or improper activities. To the          portfolio.
   extent that the issuer may fail to fully comply with applicable
   laws and regulations, the relevant government agencies to which       2.6 INSURANCE RISK
   it reports have the power and authority to impose fines and other
                                                                             Insurance risk arises from the issuer’s third-party insurance
   penalties on the issuer. In addition, the issuer’s business and
                                                                             operations housed in FirstRand Insurance Holdings Limited.
   reputation could suffer if customers use it for money laundering
                                                                             Long-term insurance operations are underwritten through its
   or illegal or improper purposes.
                                                                             subsidiary FirstRand Life Assurance Limited, and short-term
                                                                             insurance operations are underwritten through its subsidiary
                                                                             FirstRand Short Term Insurance Limited.

                                                                             Insurance risk manifests when the decrement rates (e.g.
                                                                             mortality rates, morbidity rates, etc.) and associated cash flows
                                                                             are different from those assumed when pricing or reserving.
FirstRand Limited Material risk factor disclosure 2021 06

    These risks can further be broken down into parameter risk,                 Environmental, social and climate risk is typically a cross-cutting
    random fluctuations and trend risk. As a result of these                    risk issue and therefore cannot be managed in a single risk
    insurance risk exposures, the issuer is exposed to catastrophe              function. The issuer’s environmental, social and climate risk
    risk stemming from the possibility of an extreme event such as              management framework consists of an outline of programmes
    Covid-19.                                                                   and initiatives which are designed to manage and mitigate the
                                                                                following areas and types of environment-related risk.
    The issuer manages its insurance risk to be within its stated risk
    appetite. This is translated to risk limits for various metrics that        > Reputational: Damage to reputation from association with
    are monitored and managed. The assessment and management                      environmental and social impacts.
    of risk focuses on a rigorous and proactive process to ensure               > Market and liquidity: Higher levels of market volatility, shift in
    sound product design and pricing, management of the in-force                  asset valuations, dislocations and shifts in market appetite
    book, and reinsurance agreements to manage catastrophe risk.                  with regards to type of assets funded.
                                                                                > Credit: Adverse impact on customers’ ability to pay, impaired
2.7 ENVIRONMENTAL, SOCIAL AND CLIMATE RISK
                                                                                  collateral values mainly driven by an increase in physical risks
    Environmental risk is defined as the impact of the natural                    (e.g. drought or property damage) or transition risks (lower
    environment on business as well as the impact and                             demand for product).
    dependencies of the business on the environment and natural
                                                                                > Legal action, regulatory sanction or reputational damage may
    capital. These impacts can manifest in legal or regulatory
                                                                                  occur as a result of the issuer’s approach to environmental
    requirements, material financial losses, operational costs,
                                                                                  risk.
    physical damage, credit risk or loss of reputation that a financial
    institution may suffer because of an issuer’s failure to comply             > Policy risk due to the impact of new requirements, such as
    with responsible environmental practices, laws, regulations,                  the impact of carbon taxes, prudential requirements and
    rules, related self-regulatory organisational standards and codes             emissions reporting.
    of conduct applicable to its activities. Environmental risks can be         > Substitution of a client’s existing products and services with
    grouped into two areas of impact for the issuer, namely direct                lower-emission options, or the unsuccessful investment in
    environmental risk (own operations and climate resilience), and               new technologies.
    indirect environmental and climate risk (lending, financing and             > Disruptions to the group’s operations, infrastructure,
    investment).                                                                  workforce, processes and supply chain may result from acute
    Social risk references social impacts associated with activities              environmental events.
    conducted through a business relationship with customers,                   The issuer has established a climate change policy to guide the
    investee companies or stakeholders as a result of financial                 businesses’ approach to climate change risk, including short-,
    exposure, lending/financing, investment and equity interest that            medium- and long-term commitments to support clients’ and
    may lead to a risk of legal or regulatory sanctions, material               society’s climate resilience and a just transition to a low-carbon
    financial loss, or reputational damage. The issuer may suffer in            world. This policy is supported by sector-specific policies and
    any of these aspects because of its client or stakeholder                   limits that address industries that are more sensitive to transition
    organisation’s failure to comply with all applicable laws,                  risk, such as thermal coal. Across operating jurisdictions, the
    voluntary agreements, regulations and/or supervisory                        issuer is focusing on adapting strategies to respond to emerging
    requirements. Social risks include product responsibility and               climate risks and opportunities.
    inclusion issues, labour-related issues, occupational health and
    safety, community involvement, community security, human               2.8	THE ISSUER’S RISK MANAGEMENT POLICIES AND
    resettlement, indigenous people’s rights and human rights.
                                                                                PROCEDURES MAY NOT HAVE IDENTIFIED OR
    These risks could lead to criminal sanction, termination of
                                                                                ANTICIPATED ALL POTENTIAL RISK EXPOSURES
    operations or production losses, and subsequently pose a
    financial, reputational or credit risk to the group.                        The issuer has devoted significant resources to developing its
                                                                                risk management policies and procedures, particularly in
    Climate risk, a subset of environmental risk, is defined as a risk          connection with credit, concentration and liquidity risks, and
    resulting from climate change causing an increase in physical               expects to continue to do so in the future. Nonetheless, its risk
    risks (stemming from increased incidences of natural disasters),            management techniques may not be fully effective in mitigating
    transition risks (resulting from changes in laws, regulations or            its risk exposure in all market environments or against all types
    customer preferences) and third-party liability risks (due to non-          of risk, including risks that are unidentified or unanticipated.
    compliance with climate regulations). The impact of climate                 Some of the issuer’s methods of managing risk are based upon
    change is expected to prompt substantial structural adjustments             its use of observed historical market behaviour. As a result, these
    to the global economy. Several sectors, such as fossil fuels, are           methods may not predict future risk exposures, which could be
    expected to experience disruption from changes in investor or               greater than historical measures indicate. Other risk
    end-user preferences, or changes in regulations, whilst others,             management methods depend upon evaluation of information
    such as renewable energy and other green energy sources, and                regarding the markets in which the issuer operates, its clients or
    carbon capture and adaptation technologies, are likely to benefit.          other matters that are publicly available or otherwise accessible
    Such fundamental changes will inevitably impact the balance                 by the issuer. This information may not be accurate in all cases,
    sheets and operations of banks, leading to both risks and                   complete, up to date or properly evaluated. Any failure arising
    opportunities. Regulators are beginning to act, and investors,              out of the issuer’s risk management techniques may have an
    clients and civil society are looking for actions, mitigation,              adverse effect on the results of its operations and financial
    adaptation and transparency on the issue.                                   condition.
07 FIRSTRAND LIMITED

2.9	THE ISSUER IS SUBJECT TO CAPITAL REQUIREMENTS                         2.10	THE ISSUER IS SUBJECT TO LIQUIDITY
     THAT COULD AFFECT ITS OPERATIONS                                            REQUIREMENTS THAT COULD AFFECT ITS
    In South Africa the issuer and its regulated banking entities are            OPERATIONS
    subject to capital adequacy guidelines adopted by the Prudential           Basel III prescribes two minimum liquidity standards for funding
    Authority (PA), which provide for minimum capital requirements             and liquidity:
    for Common Equity Tier 1 (CET1), Tier 1 and total capital. Any
    failure by the issuer to maintain its minimum capital in terms of          > Liquidity coverage ratio (LCR), which aims to ensure that
    Basel III and the PA Regulations relating to Banks (the                      banks maintain an adequate level of high-quality liquid
    Regulations), for example the capital conservation and                       assets (HQLA) to meet liquidity needs for a 30-calendar-day
    countercyclical buffer (CCyB), could result in restrictions being            period under a severe liquidity stress scenario.
    placed on distributions, including dividends and other                     > Net stable funding ratio (NSFR), which aims to promote
    discretionary payments.                                                      medium- and long-term funding of banks’ assets and
                                                                                 activities.
    The Regulations (as amended from time to time) are based on
    the Basel III framework and provide the minimum risk-based                 In order to allow markets to continue to operate smoothly and
    capital ratios. The minimum requirements for the issuer on a               provide banks with temporary liquidity relief during the crisis, the
    consolidated basis are CET1, Tier 1 and total capital of 8.0%,             PA issued Directive 1 of 2020, Temporary measures to aid
    10.0% and 12.0%, respectively. These minimum ratios exclude                compliance with the liquidity coverage ratio during the
    the confidential bank-specific individual capital requirements but         Coronavirus (Covid-19) pandemic stress period, which
    include the domestic systemically important bank (D-SIB)                   temporarily reduced the prudential LCR requirement from 100%
    requirement for the issuer.                                                to 80%, effective 1 April 2020. The PA released a proposed
                                                                               directive on 1 September 2021 to withdraw the temporary relief
    In response to the Covid-19 pandemic, the PA implemented                   measures and phase in the LCR requirement as follows:
    temporary measures to provide additional capacity to counter
    economic risks to the financial system and promote ongoing                 > 1 January 2022: minimum LCR of 90%; and
    lending to the economy. The PA published Directive 2 of 2020,              > 1 April 2022: minimum LCR of 100%.
    Matters related to temporary capital relief to alleviate risks posed
    by the Covid-19 pandemic, which temporarily reduced the                    The PA introduced the committed liquidity facility (CLF) to assist
    Pillar 2A capital requirement from 1% to 0%, effective                     banks in meeting the LCR. Guidance Note 8 of 2020, Continued
    6 April 2020. It also allows banks to draw down against the                provision of a committed liquidity facility by South African
    capital conservation buffer as the PA considers this to be a               Reserve Bank to banks was released on 9 September 2020, and
    period of financial stress. The minimum leverage ratio                     provided revised guidelines and conditions relating to the
    requirement was not adjusted for any Covid-19 relief measures.             continued provision of the CLF, specifically covering the period
    The issuer’s internal capital targets were not adjusted following          from 1 December 2020 to 30 November 2021, confirming
    the temporary Covid-19 capital relief measures, as the issuer              withdrawal thereafter.
    aligns its capital targets to the minimum requirements
                                                                               Guidance Note 8 also noted the introduction of a restricted-use
    incorporating a fully phased-in Pillar 2A capital requirement.
                                                                               committed liquidity facility (RCLF) to be made available to all
    The PA published Directive 5 of 2021, Capital framework for                banks by the PA annually from 1 December 2020 onwards. The
    South Africa based on the Basel III framework, reinstating the             provision and terms of the RCLF is legislated in the Regulations.
    Pillar 2A requirement of 1% in 2022, as well as requiring the              Similar to the CLF, the facility is made available contractually for
    first 1% of the bank’s D-SIB add-on to be met with CET1 capital.           a year, covering the period 1 December 2020 to 30 November
                                                                               2021. The collateral eligible for both facilities are the same,
    Directive 4 of 2020, Capital framework for South Africa based on           though unlike the CLF, the RCLF is included in level 2B HQLA
    the Basel III framework, was published on 27 August 2020, and              and is subject to the overall limit of 15% of level 2B HQLA.
    incorporated the reduction in the Pillar 2A capital requirement to         Collateral for the RCLF attracts a 50% haircut irrespective of the
    0%. Directive 4 of 2020 required banks to also disclose their              quality of the underlying instruments.
    D-SIB add-ons as part of its regulatory disclosures. The D-SIB
    requirement for both the group and bank is 1.5%.                           The NSFR is a structural balance sheet ratio focusing on
                                                                               promoting a more resilient banking sector. The ratio calculates
    In addition, the Prudential Regulation Authority reduced the UK            the amount of available stable funding relative to the amount of
    CCyB requirement from 1% to 0% in March 2020. The reduction                required stable funding. The issuer supports the amended
    in the CCyB requirement impacts the issuer’s UK operations, i.e.           framework issued by the PA in August 2016, whereby funding
    Aldermore and the bank’s London branch.                                    received from financial corporates, excluding banks, maturing
                                                                               within six months receives an available stable funding factor of
    In addition, the issuer’s sub-Saharan African and UK operations
                                                                               35%. These changes have been anchored in the assessment of
    are also subject to the relevant regulatory capital requirements in
                                                                               the true liquidity risk and assist the South African banking sector
    each jurisdiction. Entities are required to comply with both the
                                                                               in meeting the NSFR requirements.
    PA and in-country regulations in the rest of Africa and UK. Failure
    to comply with the minimum requirements in each jurisdiction
    could result in loss of banking licences and restrictions being
    placed on distributions, including dividends and other
    discretionary payments.
FirstRand Limited Material risk factor disclosure 2021 08

2.11	DOWNGRADE OF THE ISSUER’S CREDIT RATINGS OR                                   Although the issuer’s financial resource management approach
      CREDIT RATING OF SOUTH AFRICA COULD HAVE AN                                   requires it to price appropriately for financial resources, should
      ADVERSE EFFECT ON THE ISSUER’S LIQUIDITY                                      competitive forces prevent it from pricing for these resources
      SOURCES AND FUNDING COSTS                                                     appropriately it may withdraw from offering certain products,
                                                                                    which may also negatively affect its business results and
    FirstRand Bank Limited (the bank) remains the rated entity within
                                                                                    prospects by, among other things, limiting its ability to generate
    the group from which debt is primarily issued, and its credit
                                                                                    revenue, increase its customer base and/or expand
    ratings affect the cost and other terms upon which the issuer
                                                                                    its operations.
    can obtain funding. Rating agencies regularly evaluate the issuer,
    and the ratings of its long-term debt are based on a number of                  If the issuer’s customer service levels were perceived by the
    factors, including capital adequacy levels, quality of earnings,                market to be materially below those of its competitor financial
    business position, credit exposure, funding and liquidity risks and             institutions, the issuer could lose existing and potential new
    the risk management framework, as well as the sovereign                         business. If the issuer is not successful in retaining and
    ratings and the macro risk profiles for its country of incorporation            strengthening customer relationships, the issuer may lose
    and those of its operating jurisdictions. These parameters and                  market share, incur losses on its activities or fail to attract new
    their possible impact on the issuer’s credit ratings are closely                deposits or retain existing deposits, which could have a
    monitored and incorporated into its liquidity risk management                   materially adverse effect on its operating results, financial
    and contingency planning considerations. In particular, as rating               condition and prospects.
    agencies impose a cap on the issuer’s rating at the level of the
    sovereign rating, a change to the sovereign rating will, therefore,        2.13 CHANGING REGULATORY ENVIRONMENT
    impact the issuer’s rating.
                                                                                    The issuer is subject to applicable laws, regulations and related
    In addition, a downgrade or potential downgrade of the South                    matters, including the possibility of administrative actions, in
    African sovereign rating, or a change in rating agency                          South Africa and in each of the other jurisdictions in which
    methodologies relating to systemic support provided by the                      it operates.
    South African sovereign, could also negatively affect the
                                                                                    Changes in legal and regulatory requirements in South Africa
    perception by rating agencies of the ratings of the issuer and the
                                                                                    and the various jurisdictions in which the issuer operates may
    bank. Any downgrade of the credit ratings of the issuer and/or
                                                                                    materially affect the issuer’s business, products and services
    the bank would likely increase its borrowing costs and could
                                                                                    being offered, the value of its assets and its financial condition.
    require the issuer or the bank to post additional collateral or take
                                                                                    Although the issuer works closely with its regulators and
    other actions under some of its derivatives contracts and could
                                                                                    continually monitors regulatory feedback and proposals, changes
    limit the issuer’s access to capital markets.
                                                                                    in applicable legal and regulatory requirements and related
    There can also be no assurance that the rating agencies will                    frameworks or other policies cannot be predicted and are beyond
    maintain the current ratings of the bank or the issuer or the                   the control of the issuer.
    ratings outlooks, or those of South Africa. Failure to maintain
                                                                                    The issuer has devoted significant resources to developing its
    favourable ratings and outlooks could increase the issuer’s cost
                                                                                    compliance risk management governance arrangements, which
    of funding and adversely affect interest margins, which could
                                                                                    include, among others, policies and procedures particularly in
    have a materially adverse effect on the issuer. Ratings are not a
                                                                                    connection with the laws listed below, and subordinated
    recommendation to buy, sell or hold securities and may be
                                                                                    regulatory instruments issued in terms thereof. Nonetheless, its
    subject to revision or withdrawal at any time by the assigning
                                                                                    compliance risk management governance arrangements may not
    rating agency. Each rating should be evaluated independently of
                                                                                    be fully effective in mitigating all compliance-related risk
    any other rating.
                                                                                    exposures, including compliance risks that are unidentified or
                                                                                    unanticipated. It follows that any failure arising out of the issuer’s
2.12	COMPETITIVE LANDSCAPE
                                                                                    compliance risk management governance arrangements may
    The issuer is subject to significant competition from other banks               have an adverse effect on its operations and financial condition.
    operating in all of its operating jurisdictions, including
    competitors that may have greater financial and other resources,                Applicable laws and other requirements, as amended from time
    particularly in the corporate and investment banking market.                    to time, include:
    Many of these banks operating in the issuer’s markets compete
                                                                                    > Financial Sector Regulation Act, 2017
    for substantially the same customers as the issuer. The issuer
    also faces competition from other non-bank entities that                        > Banks Act, 1990
    increasingly provide similar services to those offered by banks,                > Companies Act, 2008
    e.g. asset managers, insurers, retailers, mobile phone operators,               > Competition Act, 1998
    shadow banking players and fintech companies. Increased
                                                                                    > Collective Investment Schemes Control Act (CISCA), 2002
    competition from non-bank entities in the money and capital
    markets could impact the issuer’s ability to attract funding.                   > Financial Intelligence Centre Act (FICA), 2001
                                                                                    > Insurance Act, 2017
    To the extent that state-owned enterprises will be licensed as
    banks in future, competition in the South African banking                       > Long-term Insurance Act, 1998
    landscape will increase further. Increasing competition could also              > Short-term Insurance Act, 1998
    require that the issuer increases its rates offered on deposits or              > Financial Advisory and Intermediary Services (FAIS) Act, 2002
    lower the rates it charges on loans, which could also have a
                                                                                    > National Credit Act (NCA), 2005
    materially adverse effect on the issuer, including on its profitability.
                                                                                    > Consumer Protection Act, 2008
09 FIRSTRAND LIMITED

    > Financial Markets Act (FMA), 2012                                   On 5 March 2021, LIBOR’s administrator, the ICE Benchmark
    > Foreign Account Tax Compliance Act, 2010                            Administration Limited, confirmed the intention to cease the
                                                                          publication of dollar LIBOR (one-week and two-month tenors);
    > Protected Disclosures Act, 2000
                                                                          pound, euro, swiss franc and yen LIBOR for all tenors after
    > Protection of Personal Information Act (POPIA), 2013                31 December 2021; and dollar LIBOR for the remaining tenors
    > Prevention and Combating of Corrupt Activities Act (PRECCA),        after 30 June 2023.
      2004
                                                                          The FCA’s announcement of LIBOR’s cessation will have
    > Currency and Exchanges Act, 1933                                    far-reaching results for financial services worldwide, including
    > Exchange Control Regulations, 1961                                  FirstRand Bank Limited. Regulators expect financial services
    > National Payment System Act, 1998                                   firms to take timely, appropriate and transparent steps to
                                                                          transition away from LIBOR to the replacement alternative
    > King Code on Governance Principles for South Africa, 2016
                                                                          reference rates (ARRs). The onus is on financial institutions to
      (King IV)
                                                                          make the necessary operational changes and implement the
    > Legislation and rules related to listed instruments on various      most appropriate alternative benchmark rate(s). The issuer is
      exchanges                                                           actively involved in the industry transition with regulators, central
    > Statutory codes of conduct, standards, joint standards and          banks and industry bodies, and supports the transition to the
      other subordinate legislation issued by, among others, the          ARRs. It has launched a LIBOR reform programme to help clients
      Financial Sector Conduct Authority (FSCA) and the PA                navigate the challenges resulting from the transition.
    > Applicable regulations and other regulatory instruments
                                                                          The following five ARRs are currently set to replace to the
    > Applicable laws, regulatory instruments and related                 following LIBORs which the issuer is exposed to. These ARRs
      requirements of the foreign jurisdictions in which the issuer       differ by region, currency, tenor, and basis.
      has operations
                                                                          > $ – Secured Overnight Financing Rate (SOFR) (overseen by
    The issuer is subject to applicable regulatory instruments issued       the Federal Reserve Bank of New York – secured rates)
    in terms of or related to, among others, any of the above-
                                                                          > £ – Sterling Overnight Index Average (SONIA) (Bank of
    mentioned laws. The above-mentioned list of applicable laws is
                                                                            England - unsecured rates)
    not exhaustive but merely indicates that the operations of the
    issuer are highly regulated.                                          > € – Euro short-term (European Central Bank – unsecured
                                                                            rates)
    The South African PA’s approach to the Covid-19 impact on the         > ¥ – Tokyo overnight average rate (Bank of Japan – unsecured
    banking sector was largely aimed at temporary relief measures           rates)
    in the form of lower capital and liquidity requirements, thereby
                                                                          > CHF – Swiss average rate overnight (Zurich-based SIX
    facilitating the orderly use of buffers to support the economy
                                                                            Exchange – secured rates)
    during the downturn which resulted from the Covid-19
    pandemic. In this regard, the temporary regulatory relief             The ARRs are structured differently from LIBOR rates and impact
    measures can be viewed as having been designed to ensure that         the calculations of interest and other payments for transactions
    financial institutions, such as banks, could support and fund their   and products as follows:
    clients and the real economy throughout the ongoing Covid-19
    crisis. It should, however, be noted that financial institutions,     > LIBOR is a forward-looking term rate, which means that the
    including banks, were required to maintain compliance with              LIBOR rate for an interest period or calculation period is set at
    prudential requirements aimed at ensuring long-term safety and          the start of that period and payment due at the end. This
    soundness. The measures were also aimed at ensuring that                provides certainty of funding costs to assist cash flow
    financial institutions had sufficient capital resources to absorb       management. LIBOR also embeds a credit premium (it implies
    losses incurred during the Covid-19 crisis.                             bank credit risk) and a liquidity premium (it includes a
                                                                            premium for longer-dated funds).
2.14 REFERENCE RATE REFORM AND TRANSITION                                 > The nominated ARRs are mostly backward-looking overnight
    The London Interbank Offered Rate (LIBOR) is one of the most            rates, and designed to be near risk-free, with no premium for
    widely used interest rate benchmarks by banks globally. Given           term.
    that the underlying market from which LIBOR is derived is no
                                                                          The transition of existing LIBOR-based contracts to contracts
    longer used in any significant volume, submissions made by
                                                                          referencing ARRs involve the payment of a spread adjustment
    banks to sustain the LIBOR rate are often based (at least in part)
                                                                          and may impact the operation of certain financial covenants.
    on expert judgement, rather than actual transactions. The UK’s
                                                                          There may also be cash flow and hedge accounting impacts if a
    Financial Conduct Authority (FCA) has concluded that the way in
                                                                          mismatch arises on the transition between a loan and a related
    which LIBOR is calculated in practice results in non-compliance
                                                                          derivative.
    of internationally accepted principles for robust interest rate
    determination. In 2017, the FCA announced it would no longer
    compel panel banks to continue to provide LIBOR submissions
    beyond the end of 2021.
FirstRand Limited Material risk factor disclosure 2021 10

Risk relating to South Africa

1.   Risks relating to emerging markets                                         further relax such exchange controls cannot be predicted with
                                                                                absolute certainty. However, recent relaxations in respect of
     South Africa is an emerging market with significant
                                                                                capital restrictions on emigrants and the abolishment of
     socio-economic challenges. Investors in emerging markets such
                                                                                previously prohibited structures known as “loop structures” are
     as South Africa should be aware that these markets carry risks
                                                                                positive signs of ongoing intended relaxations.
     which are different from those that apply to investing in more
     developed markets. These risks include economic and financial              A new draft capital flow management framework is under
     market volatility which may be exacerbated by global economic              development by the SARB in conjunction with the South African
     volatility, as well as, in some cases, significant legal and               Minister of Finance and National Treasury. Authorised dealers
     political risks.                                                           and other interested parties have been granted the opportunity
                                                                                to provide comments in support of its development. This
     Economic and financial market instability in South Africa has
                                                                                framework is intended to replace the existing currency and
     been caused by many different factors, including:
                                                                                exchanges manual and it is anticipated to be implemented in the
     > high interest rates;                                                     near term.
     > high levels of inflation;
                                                                           3.   Regulatory environment
     > exchange rate volatility;
                                                                                The issuer and its subsidiaries are subject to formal regulation,
     > exchange controls;
                                                                                directly and/or indirectly, as the case may be, in both South Africa
     > commodity price fluctuations;                                            and in the foreign jurisdictions in which the group operates.
     > industrial action;                                                       Regulatory agencies have broad jurisdiction over many aspects of
     > the slowdown in the economic activity of its trading partners;           the issuer’s business, which include capital adequacy, premium
                                                                                rates, marketing and selling practices, advertising, licensing,
     > wage and price controls;
                                                                                policy forms, terms of business and permitted investments.
     > changes in economic and tax policies;
                                                                                Changes in government policy, legislation, regulatory
     > the imposition of trade barriers;
                                                                                requirements and interpretations applying to the sectors,
     > wide current account deficit;                                            markets and jurisdictions in which the issuer operates may
     > capital outflows;                                                        adversely affect the issuer’s product range, distribution channels,
     > perceived or actual internal security issues; and                        capital requirements, environmental and social obligations and,
                                                                                consequently, reported results and financing requirements. In
     > general social, economic and business conditions.
                                                                                this regard, any change in regulation to increase the
     Any of these factors, amongst others, as well as volatility in the         requirements for capital adequacy or liquidity, or a change in
     markets for securities, may adversely affect the value or liquidity        accounting standards, could have a materially adverse impact on
     of the securities issued.                                                  the issuer’s business, results, financial condition or prospects.

     Accordingly, investors should exercise particular care in                  Having regard to the large volume and complexities of legal and
     evaluating the risks involved and must decide for themselves               regulatory requirements which apply to the issuer’s business
     whether, in light of those risks, their investment is appropriate.         operations, the issuer may not be able to detect, in a timely
     Generally, investment in emerging markets is only suitable for             manner, all instances of non-compliance and/or related matters
     sophisticated investors who fully appreciate the significance of           which require improvement. This can also expose the issuer and
     the risks involved. Prospective investors are urged to consult             its operations to regulatory sanctions and additional liability
     with their own legal and financial advisers before making an               which may have a materially adverse effect on its business,
     investment in the securities.                                              financial condition and/or results of operations.

     Investors should also note that developing markets such as                 From a South African perspective, the implementation of the Twin
     South Africa are subject to rapid change, and that the                     Peaks system of financial sector regulation in South Africa has
     information set out in this document may become outdated                   resulted in numerous new and/or amended regulatory objectives
     relatively quickly.                                                        and legal, regulatory and supervisory requirements. In addition,
                                                                                ongoing amendments to regulatory and supervisory
2.   Exchange controls                                                          requirements are also informed by the need to align to
                                                                                international best practice requirements. These are informed by,
     Non-residents may freely invest in South Africa, provided that
                                                                                among others, jurisdictional member requirements of
     suitable documentary evidence is viewed, and the transaction
                                                                                international standard-setting bodies such as the Bank of
     adheres to certain accepted market principles such as
                                                                                International Settlements (BIS), including the Basel Committee on
     settlement at fair and market-related prices. Similarly, the local
                                                                                Banking Supervision (BCBS), the International Organisation of
     sale or redemption proceeds of non-resident-owned assets in
                                                                                Securities Commissions and the International Association of
     South Africa may be regarded as freely transferable abroad
                                                                                Insurance Supervisors. Banks and banking groups in South
     provided prescribed market-related principles alluded to above
                                                                                Africa are governed by a comprehensive legislative framework,
     are adhered to. In certain circumstances where matters may not
                                                                                most significantly the Financial Sector Regulation Act 2017, read
     meet prescribed requirements but there is merit in the
                                                                                with the Banks Act, which is comparable to similar legislation in
     transaction, relief may be sought from the SARB with assistance
                                                                                BCBS member jurisdictions such as the UK, Australia and
     provided by authorised dealers.
                                                                                Canada.
     The South African Minister of Finance is supportive of exchange
     controls in South Africa being gradually relaxed. The extent to
     which the South African government (the government) may
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