2020 GLOBAL CAMPUS SWITCH ENABLING TECHNOLOGY LEADERSHIP AWARD - HUAWEI CLOUDENGINE S12700E
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BEST PRACTICES RESEARCH 2020 Global Campus Switch Enabling Technology Leadership Award Huawei CloudEngine S12700E Best Practices © Frost & Sullivan 2020 1 “We Accelerate Growth” Research
BEST PRACTICES RESEARCH Contents Background and Company Performance ..............................................................3 Industry Background .................................................................................3 Technology Leverage and Customer Impact ..................................................4 Conclusion ...............................................................................................6 Significance of Enabling Technology Leadership ...................................................6 Understanding Enabling Technology Leadership ...................................................7 Key Benchmarking Criteria .........................................................................7 Best Practices Award Analysis for Huawei CloudEngine S-series Switches ................8 Decision Support Scorecard ........................................................................8 Technology Leverage .................................................................................9 Customer Impact ......................................................................................9 Decision Support Matrix ........................................................................... 10 Best Practices Recognition: 10 Steps to Researching, Identifying, and Recognizing Best Practices ...................................................................................................... 10 The Intersection between 360-Degree Research and Best Practices Awards ........... 12 Research Methodology ............................................................................. 12 About Frost & Sullivan ................................................................................... 12 © Frost & Sullivan 2020 2 “We Accelerate Growth”
BEST PRACTICES RESEARCH Background and Company Performance Industry Background A campus switch is a switch that connects multiple devices on to the same campus network. Supported by numerous growth drivers such as the increasing complexity of technology and data, upsurge in AI and cloud technology, growing internet penetration, upsurge in the Internet of Things (IoT) devices, the arrival of Wi-Fi 6, the market for a forward thinking campus switch built for the coming Wi-Fi 6 era will be well received and increase significantly. As the use and application of campus switches will grow rapidly within the next five years, the Wi-Fi 6 era not only provides opportunities for, but also provides challenges for some campus switch technologies. In terms of opportunities, factors such as growth in cloud computing, growth in Wi-Fi technologies, a major upgrade and expansion cycle of data centers, growing demand for campus gear and the explosive growth in devices connecting to the network such as Internet of Things (IoT) are expected to significantly contribute to the growth of the global campus switch market. According to Frost & Sullivan, the number of devices connected to the Internet worldwide will reach 80 billion in 2025. In terms of challenges, as network connection are becoming increasingly complicated, over-burdening traffic and low efficiency network operations will occur. It will be challenging for traditional campus switches to perform effectively and efficiently in the Wi-Fi 6 era. The Wi-Fi 6 Era and Wi-Fi 6 Implements The advent of Wi-Fi 6 era drives campus networks and switches evolution. By delivering four- fold increases in both user access capacity and service bandwidth, Wi-Fi 6 allows a large number of users to connect concurrently in high-density Wi-Fi scenarios and ensures good user experience for applications that require high bandwidth and low latency. In the age of accelerated technological transformation, Wi-Fi 6 makes it possible for campus networks to go wireless and opens up new possibilities in scenarios such as intelligent manufacturing, smart government and AI-powered operations, which will greatly help enterprises improve operational efficiency. As Wi-Fi 6 greatly improves wireless network performance, wireless networks will be the preferred access mode for digital campus services in the future. However, with the growth of user concurrency and single-user bandwidth, traditional campus switches may face significant challenges in the coming years, such as the unbalanced loads among switch fabrics and the loss of data packets caused by the congested switching fabric. Thus, future trends in digital campus services, which include all-wireless access, cloud-based applications, and intelligent networks, are placing demanding requirements on campus networks and equipment. In the Wi-Fi 6 era, campus switches must keep up with emerging technology trends and gain a competitive edge, to help providing high-quality connectivity that features larger capacity and lower latency. © Frost & Sullivan 2020 3 “We Accelerate Growth”
BEST PRACTICES RESEARCH Growth in Cloud Technologies The introduction of the cloud computing model is transforming the way of network operation in campus at an accelerated pace. Cloud computing adoption is expected to rapidly increased and will continue to be a key trend in the world of campus switches, as it connects billions of connected devices such as mobile phones, PCs, autonomous vehicles, virtual reality systems, and others. When increasing amounts of devices are connected to the cloud, the number of cloud applications will grow increasingly faster than that of non-cloud applications. Moreover, cloud also delivers on-demand applications and computing resources. Cloud solutions is delivered over the internet by a third party, but it is also common to see the model applied within an organization’s data center as a private cloud. Frost & Sullivan estimates that cloud computing adoption has increased rapidly with cloud-related spending expected to grow over general IT spending through 2020. Companies of all sizes are increasing their investment in adopting cloud. With a standardized system configuration and automated IT support processes can enable enterprises and operators to better manage their infrastructures, cost savings, and shorten times to market and improve service levels. More applications, spanning from offices to production lines, will shift from on-premises deployment to cloud deployment, greatly disrupting the traditional data traffic model of campus networks. Therefore, with the Wi-Fi 6 and cloud era on the horizon, the demand for brand-new campus switches is expected to grow significantly. The AI Implementation Leveraging AI in the campus switches in a feasible manner is necessary for the high operation efficiency in the business scenarios and the assurance of customer experience. AI will help organizations stay ahead of increasing network operation and maintenance requirements. Implementing AI in campus switches can be beneficial in improving security, optimizing customer experience, reducing downtimes, and many more. As campus switches may be prone to cyber threats and network faults, security is the upmost importance for campus switches. AI based cybersecurity have the ability to detect and analyze incoming and outgoing data, malware & viruses, and then implement solutions to prevent any potential threats. Also, AI can be implemented in campus switches for network analysis where the AI can be used for learning and analyzing network status, testing user experience, detecting network failures and troubleshooting. Moreover, AI maximize optimization and reduce potential downtimes. With the implementation of AI in the campus switches, AI can monitor network performance, network congestions, and predict network outages, thus reducing network outage downtimes while maximizing efficiency in campus. Thus, campus switches may utilize AI to catch up with emerging technology trends and gain a competitive edge, driving the demand for AI- implemented campus switches to increase significantly. Technology Leverage and Customer Impact In an era of Wi-Fi 6, cloud technology and AI, campus switches have become the cornerstones for building a service experience-centric campus network. The necessary technological advancements and performance hardware are critical in keeping up with the pace of the fast- © Frost & Sullivan 2020 4 “We Accelerate Growth”
BEST PRACTICES RESEARCH evolving technology. The CloudEngine S-series Switches are the switches tailored for Wi-Fi 6 era and provide numerous advanced features, including super large capacity, Native AC(built- in WLAN Access Controller), full programmability, dynamic bandwidth, network virtualization (VXLAN), ultra-long distance access, and advanced application assurance. Among these series, the CloudEngine S12700E is the campus core switch and achieves true wired and wireless convergence, including centralized service forwarding, unified device management, and converged policy control. Thus, by building an intelligent campus core, the CloudEngine S12700E helps to create a campus network that improves user experiences, reduces operating costs, and delivers unmatched security and trustworthiness for a fully connected, wireless era. The Industry’s Leading Cell Switching Architecture Designed with an innovative cell switching architecture, CloudEngine S-series Switches innovatively introduce the cell switching and dynamic load balancing algorithms, achieving non-blocking, lossless ultrafast traffic forwarding at the campus core and thus providing intelligent experience assurance. Based on the fully-programmable chips, the CloudEngine S- series Switches accelerate the provisioning of new services and features through programming without the need for hardware upgrades, fully protecting customer investments. As the flagship core switch in Huawei’s CloudEngine S-series Switches portfolio, the CloudEngine S12700E resolves the congestion and packet loss problems caused by packet switching and static hashing algorithms when traditional core switches are heavily loaded. With the industry’s leading high-performance architecture, these feature-rich switches help users upgrade their traditional campus networks to become service experience-centric, intelligent, and simplified. Thus, by achieving technology breakthroughs in architectures, Huawei enables its customers to elevate their operational efficiency and improve their customers’ quality of experience, resulting in better price/performance and a reduced total cost of ownership. The Industry’s First Wired and Wireless Convergence Huawei is the first vendor in the industry to propose and launch wired and wireless convergence features and solutions that, to date, have been widely used and proven in medium- and large-sized networks in world-renowned universities, governments, enterprises, stadiums, and primary/secondary education institutions. The CloudEngine S12700E supports Native AC (built-in WLAN Access Controller) to manage up to 10K (10,240) WLAN access points (APs) and 50,000 online users, achieving wired and wireless network/policy convergence. The CloudEngine S12700E supports the unified user management function that authenticates both wired and wireless users, ensuring a consistent user experience no matter whether they are connected to the network through wired and wireless access devices. The Industry’s Largest Capacity and Innovative Technology Huawei’s CloudEngine S12700E is the industry’s highest switching capacity with 4.8Tbps per slot(largest in the industry) and totaled 57.6Tbps per switch, six times of the industry’s average performance currently. CloudEngine S12700E stands out with the unique innovative technologies such as iPCA, SVF, eMDI, etc. Huawei's Packet Conservation Algorithm for © Frost & Sullivan 2020 5 “We Accelerate Growth”
BEST PRACTICES RESEARCH Internet (iPCA) technology implements accurate packet loss monitoring and fast fault location on IP networks by coloring real service packets and monitoring packet quantities. Moreover, iPCA supports device-level, link-level and network-level packet loss measurement. Network- level packet loss measurement can be performed in an end-to-end, hop-by- hop, or regional manner. Huawei's SVF technology virtualizes core/aggregation devices and access devices (including access switches for wired access and WLAN APs for wireless access) into one logical device. The SVF parent (core/aggregation device) manages and configures SVF clients (access devices), simplifying network management and configuration. Moreover, Cloud Engine S12700E supports the enhanced Media Delivery Index (eMDI) for audio and video services, with which the switch can function as a monitored node to periodically conduct statistics and report audio and video service indicators to the network analysis center and therefore can efficiently demarcate the audio and video service quality faults based on the results of multiple monitored nodes. Utilizing the above-mentioned innovative technologies enables the CloudEngine S-series Switches to save the trouble of laborious configuration on access switches and allow them to build a network fit into the Wi-Fi 6 era. Conclusion Huawei’s CloudEngine S-series Switches help create a campus network that improves user experiences, reduces operating costs, and delivers unmatched security and trustworthiness for a fully connected, wireless era. Compared with other campus switches, Huawei CloudEngine S-series Switches has distinct advantages of 1)enabling customers head towards a service experience-centric campus network that is intelligent and simplified, 2) realizing the true wired and wireless convergence in the industry, and 3) fostering innovation and achieving breakthroughs in various technologies. Its commitment to technological leadership and customer-driven innovation earn Huawei’s CloudEngine S-series Switches the Frost & Sullivan 2020 Global Campus Switch Enabling Technology Leadership Award. Significance of Enabling Technology Leadership Ultimately, growth in any organization depends on customers purchasing from a company and then making the decision to return time and again. In a sense, then, everything is truly about the customer. Making customers happy is the cornerstone of any successful, long-term growth strategy. To achieve these goals through enabling technology leadership, an organization must be best in class in three key areas: understanding demand, nurturing the brand, and © Frost & Sullivan 2020 6 “We Accelerate Growth”
BEST PRACTICES RESEARCH differentiating from the competition. Understanding Enabling Technology Leadership Product quality (driven by innovative technology) is the foundation of delivering customer value. When complemented by an equally rigorous focus on the customer, companies can begin to differentiate themselves from the competition. From awareness, to consideration, to purchase, to follow-up support, organizations that demonstrate best-practice deliver a unique and enjoyable experience that gives customers confidence in the company, its products, and its integrity. Key Benchmarking Criteria For the Enabling Technology Leadership Award, Frost & Sullivan analysts independently evaluated Technology Leverage and Customer Impact according to the criteria identified below. Technology Leverage © Frost & Sullivan 2020 7 “We Accelerate Growth”
BEST PRACTICES RESEARCH Criterion 1: Commitment to Innovation Criterion 2: Commitment to Creativity Criterion 3: Stage Gate Efficiency Criterion 4: Commercialization Success Criterion 5: Application Diversity Customer Impact Criterion 1: Price/Performance Value Criterion 2: Customer Purchase Experience Criterion 3: Customer Ownership Experience Criterion 4: Customer Service Experience Criterion 5: Brand Equity Best Practices Award Analysis for Huawei CloudEngine S- series Switches Decision Support Scorecard To support its evaluation of best practices across multiple business performance categories, Frost & Sullivan employs a customized Decision Support Scorecard. This tool allows our research and consulting teams to objectively analyze performance, according to the key benchmarking criteria listed in the previous section, and to assign ratings on that basis. The tool follows a 10-point scale that allows for nuances in performance evaluation. Ratings guidelines are illustrated below. RATINGS GUIDELINES The Decision Support Scorecard is organized by Technology Leverage and Customer Impact (i.e., These are the overarching categories for all 10 benchmarking criteria; the definitions for each criterion are provided beneath the scorecard.). The research team confirms the veracity of this weighted scorecard through sensitivity analysis, which confirms that small changes to the ratings for a specific criterion do not lead to a significant change in the overall relative rankings of the companies. The results of this analysis are shown below. To remain unbiased and to protect the interests of all organizations reviewed, Frost & Sullivan chooses to refer to the other key participants as Competitor 2 and Competitor 3. © Frost & Sullivan 2020 8 “We Accelerate Growth”
BEST PRACTICES RESEARCH Measurement of 1–10 (1 = poor; 10 = excellent) Enabling Technology Leadership Technology Leverage Customer Impact Average Rating Huawei CloudEngine S-series Switches 9.7 9.5 9.6 Competitor 2 9.3 9.1 9.2 Competitor 3 9.1 8.9 9.0 Technology Leverage Criterion 1: Commitment to Innovation Requirement: Conscious, ongoing adoption of emerging technologies that enables new product development and enhances product performance Criterion 2: Commitment to Creativity Requirement: Technology leveraged to push the limits of form and function in the pursuit of “white space” innovation Criterion 3: Stage Gate Efficiency Requirement: Adoption of technology to enhance the stage gate process for launching new products and solutions Criterion 4: Commercialization Success Requirement: A proven track record of taking new technologies to market with a high rate of success Criterion 5: Application Diversity Requirement: The development and/or integration of technologies that serve multiple applications and can be embraced in multiple environments Customer Impact Criterion 1: Price & Performance Value Requirement: Products or services offer the best value for the price, compared to similar offerings in the market. Criterion 2: Customer Purchase Experience Requirement: Customers feel they are buying the most optimal solution that addresses both their unique needs and their unique constraints. Criterion 3: Customer Ownership Experience Requirement: Customers are proud to own the company’s product or service and have a positive experience throughout the life of the product or service. Criterion 4: Customer Service Experience © Frost & Sullivan 2020 9 “We Accelerate Growth”
BEST PRACTICES RESEARCH Requirement: Customer service is accessible, fast, stress-free, and of high quality. Criterion 5: Brand Equity Requirement: Customers have a positive view of the brand and exhibit high brand loyalty. Decision Support Matrix Once all companies have been evaluated according to the Decision Support Scorecard, analysts then position the candidates on the matrix shown below, enabling them to visualize which companies are truly breakthrough and which ones are not yet operating at best-in- class levels. Best Practices Recognition: 10 Steps to Researching, Identifying, and Recognizing Best Practices Frost & Sullivan analysts follow a 10-step process to evaluate Award candidates and assess their fit with select best practice criteria. The reputation and integrity of the Awards are based on close adherence to this process. STEP OBJECTIVE KEY ACTIVITIES OUTPUT Identify Award recipient • Conduct in-depth industry research Pipeline of candidates who Monitor, target, 1 and screen candidates from around • Identify emerging sectors potentially meet all best- the globe • Scan multiple geographies practice criteria © Frost & Sullivan 2020 10 “We Accelerate Growth”
BEST PRACTICES RESEARCH Perform • Interview thought leaders and comprehensive, 360- industry practitioners Matrix positioning of all Perform 360- 2 degree research degree research on all • Assess candidates’ fit with best- candidates’ performance candidates in the practice criteria relative to one another pipeline • Rank all candidates Invite thought Perform in-depth • Confirm best-practice criteria Detailed profiles of all ranked 3 leadership in examination of all • Examine eligibility of all candidates candidates best practices candidates • Identify any information gaps • Brainstorm ranking options Final prioritization of all Conduct an unbiased Initiate research • Invite multiple perspectives on eligible candidates and 4 director review evaluation of all candidates’ performance companion best-practice candidate profiles • Update candidate profiles positioning paper • Share findings Assemble panel Present findings to an • Strengthen cases for candidate Refined list of prioritized 5 of industry expert panel of industry eligibility Award candidates experts thought leaders • Prioritize candidates • Hold global team meeting to review Build consensus on all candidates Final list of eligible Award Conduct global 6 industry review Award candidates’ • Pressure-test fit with criteria candidates, representing eligibility • Confirm inclusion of all eligible success stories worldwide candidates • Perform final performance High-quality, accurate, and Perform quality Develop official Award benchmarking activities 7 check consideration materials • Write nominations creative presentation of nominees’ successes • Perform quality review Reconnect with Finalize the selection of • Review analysis with panel Decision on which company 8 panel of industry the best-practice Award • Build consensus performs best against all experts recipient • Select recipient best-practice criteria • Inspire the organization for Announcement of Award and Communicate Inform Award recipient continued success plan for how recipient can 9 recognition of Award recognition • Celebrate the recipient’s use the Award to enhance the performance brand Upon licensing, • Coordinate media outreach Widespread awareness of company is able to Take strategic • Design a marketing plan recipient’s Award status 10 action share Award news with • Assess Award’s role in future among investors, media stakeholders and strategic planning personnel, and employees customers © Frost & Sullivan 2020 11 “We Accelerate Growth”
BEST PRACTICES RESEARCH The Intersection between 360-Degree Research and Best Practices Awards Research Methodology Frost & Sullivan’s 360-degree research methodology represents the analytical 360-DEGREE RESEARCH: SEEING rigor of our research process. It offers a ORDER IN THE CHAOS 360-degree-view of industry challenges, trends, and issues by integrating all 7 of Frost & Sullivan's research methodologies. Too often companies make important growth decisions based on a narrow understanding of their environment, leading to errors of both omission and commission. Successful growth strategies are founded on a thorough understanding of market, technical, economic, financial, customer, best practices, and demographic analyses. The integration of these research disciplines into the 360-degree research methodology provides an evaluation platform for benchmarking industry participants and for identifying those performing at best-in-class levels. About Frost & Sullivan Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best practice models to drive the generation, evaluation, and implementation of powerful growth strategies. Frost & Sullivan leverages more than 50 years of experience in partnering with Global 1000 companies, emerging businesses, and the investment community from 45 offices on six continents. To join our Growth Partnership, please visit http://www.frost.com. © Frost & Sullivan 2020 12 “We Accelerate Growth”
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