2020 Engagement Review - A review of Glass Lewis' global engagement with public companies from July 1, 2019 - June 30, 2020

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2020 Engagement Review - A review of Glass Lewis' global engagement with public companies from July 1, 2019 - June 30, 2020
Trends and Statistics

2020 Engagement Review
A review of Glass Lewis’ global engagement with public companies
from July 1, 2019 – June 30, 2020

www.glasslewis.com
2020 Engagement Review - A review of Glass Lewis' global engagement with public companies from July 1, 2019 - June 30, 2020
About Glass Lewis
Glass Lewis is the world’s choice for governance solutions. We enable institutional investors and publicly
listed companies to make sustainable decisions based on research and data. We cover 30,000+ meetings
each year, across approximately 100 global markets. Our team has been providing in-depth analysis of
companies since 2003, relying solely on publicly available information to inform its policies, research, and
voting recommendations.

Our customers include the majority of the world’s largest pension plans, mutual funds, and asset
managers, collectively managing over $40 trillion in assets. We have teams located across the United States,
Europe, and Asia-Pacific giving us global reach with a local perspective on the important governance issues.

Investors around the world depend on Glass Lewis’ Viewpoint platform to manage their proxy voting,
policy implementation, recordkeeping, and reporting. Our industry leading Proxy Paper product provides
comprehensive environmental, social, and governance research and voting recommendations weeks ahead
of voting deadlines. Public companies can also use our innovative Report Feedback Statement to deliver
their opinion on our proxy research directly to the voting decision makers at every investor client in time for
voting decisions to be made or changed.

The research team engages extensively with public companies, investors, regulators, and other industry
stakeholders to gain relevant context into the realities surrounding companies, sectors, and the market in
general. This enables us to provide the most comprehensive and pragmatic insights to our customers.

Join the Conversation
Glass Lewis is committed to ongoing engagement with all market participants.

Investors and public companies can contact Glass Lewis at any time at engage@glasslewis.com.

You can also access a wealth of free resources and tools such as thought leadership,
our policy guidelines, and our engagement policy at www.glasslewis.com.

Public companies can request a meeting, report an error, or submit filings through the Glass Lewis website.
To get an overview, you can also visit the Public Company Overview Page.

2020 Engagement Review: Trends & Statistics                                                                       2
2020 Engagement Review - A review of Glass Lewis' global engagement with public companies from July 1, 2019 - June 30, 2020
About the Review
This review shines a spotlight on Glass Lewis’ 2019-2020 public company engagement efforts to further
increase transparency of our role within the investment ecosystem, and provides an overview of our public
company engagement initiatives, highlighting statistics, impacts, and trends.

Connecting with public companies helps Glass Lewis research analysts understand the unique industry and
regulatory matters affecting public companies and the shareholders who invest in them.

Short on Time? Click Below & Skip Ahead

  Meetings &                                  Public Company                    Research Analyst
  Engagement Policy                           Interviews                        Interviews
  Pg. 5                                       Pg. 9                             Pg. 14

  Knowledge Sharing &                         Issuer Data                       Report Feedback
  Networking                                  Report                            Statement
  Pg. 20                                      Pg. 26                            Pg. 27

2020 Engagement Review: Trends & Statistics                                                                 3
2020 Engagement Review - A review of Glass Lewis' global engagement with public companies from July 1, 2019 - June 30, 2020
The Glass Lewis Engagement Process

                Engage as necessary                Verify Data through
     1          with company                  7    Issuer Data Report

                                                   Public company can
     2          Identify meeting
                                              8    report errors, omissions,
                                                   or new filings if needed

                                              9
                Gather company
     3          documents
                                                   Publish report

                                                   Update report with
                Assign analyst and
     4          prioritize report             10   Report Feedback
                                                   Statement(s) if submitted

                                                   Process meeting
     5          Compile report
                                              11   data using Glass Lewis
                                                   Rules Engine

                                                   Provide custom vote
     6          Edit report
                                              12   recommendations via
                                                   Glass Lewis Viewpoint,
                                                   as applicable

2020 Engagement Review: Trends & Statistics                                    4
Meeting with Our Research Experts
We believe discussions with public companies at the appropriate time fosters mutual understanding and
promotes better disclosure for shareholder consideration.

Glass Lewis strives to facilitate as many meetings as possible each year. We encourage and welcome public
companies and their representatives to request meetings via our engagement team or by visiting our
Meeting Request page.

Per our engagement policy, Glass Lewis primarily engages with companies outside each market’s respective
proxy season. All requests are considered on a case-by-case basis.

Due to the unique nature of M&A transactions, contests and other special situations, engagements with
our specialist M&A and ESG research teams are generally scheduled following the publication and review
of meeting materials. To maintain fairness, we always offer both sides the same opportunity to engage on
special resolutions.

General Engagement Meetings

  •    Before a company discloses meeting materials

  •    Outside the research teams’ busy
       proxy season*
                                                                             1,500+                           1,300+
                                                                             Meetings Held                    Companies Met
  •    First-come, first-served

                                                                             40+                              20+
Contested and M&A Engagements                                                Countries Covered                Languages Spoken

  •    Generally after publication of meeting
       materials

  •    Equal opportunity afforded to all sides

  •    Case-by-case basis, as appropriate

*Glass Lewis’ research teams engage most often outside of their the busy writing seasons: March 1-July 1 for Asia (excluding India),
EMEA, Latin America, North America; June 1-October 1 for India; August 1-January 1 for Australia.

2020 Engagement Review: Trends & Statistics                                                                                            5
Glass Lewis Around the World
Engagements and Meetings

1,500+                      650+               550+         350+
Engagements                 EMEA               Americas     Asia Pacific

400+                        1,100+
In-person Meetings          Teleconferences

In-Person Meetings

   Australia                England           Greece      Japan            Sweden
   Austria                  Finland           Ireland     Netherlands      Switzerland
   Belgium                  France            Israel      Norway           Turkey
   Canada                   Germany           Italy       Spain            United States
   Denmark

2020 Engagement Review: Trends & Statistics                                                6
What We’re Talking About

                              1,000+                                                 900+
                          Executive Compensation                                 Board Related Topics

                                400+                                                 100+
                                  E&S Topics                                  Contested/M&A Proposals

Want to Know More?

Visit our blog Click Here | Visit our Special Reports Page Click Here

Access thought leadership pieces such as:
    •    New Rules for ESG
    •    Under the Microscope talking with biopharma
    •    E&S Metrics in Executive Compensation

Glass Lewis does not provide governance overlay services and we are not empowered by clients to negotiate on their behalf for specific
changes to any company’s practices or structures. Our research is based solely on publicly available information to ensure clients have
access to all relevant information and are fully empowered to make informed voting decisions, while minimizing potential conflicts of
interest. Glass Lewis does not guarantee the outcome of any pending analysis or recommendations and analysts do not provide any
information about clients’ voting patterns.

2020 Engagement Review: Trends & Statistics                                                                                               7
ESG Conversations

                                “
                                Our conversations on ESG issues help us to stay ahead
                                of evolving issues that are critical to shareholders.”

                                Courteney Keatinge
                                Senior Director, Environmental, Social & Governance Research

The Goal
When Glass Lewis reviews shareholder initiatives, our goal is to determine whether adoption of the
resolution would, over the long term, benefit companies by helping them to mitigate financial risk or seize
accretive opportunities.

Human Capital Management                                   Climate Change
Companies, buoyed in their efforts by a significant        Climate change continues to be a prominent
investor focus on human capital management, have           topic of engagement between public companies
been working to provide meaningful disclosure              and investors, with many of these discussions
about how they are considering and managing                focused around how companies are mitigating
related issues. However, as there is currently no          environmental impacts and managing attendant
commonly-accepted standard for disclosure on               risks. In recent years, investors have grown
this issue, many public companies have struggled           increasingly sophisticated in their understanding
with how to best communicate their efforts.                of climate change, and, on a global basis, are often
Particularly in light of the COVID-19 pandemic and         asking for more disclosure and action on this issue.
the recent attention on issues of systematic racism,       During the 2020 season, we saw notable support
our expectation is that this is an area that will          for climate-related proposals at Ovintiv, JPMorgan,
continue to gain importance for both investors and         Mizuho Financial and Woodside Petroleum, among
companies.                                                 others.

2020 Engagement Review: Trends & Statistics                                                                       8
THE VALUE OF
                                                                                                     ENGAGEMENT

Dixons Carphone Warehouse plc

“
The meeting [with Glass Lewis] provided helpful
context on expectations for Environmental, Social
and Governance reporting as well as practical
suggestions....”

Nigel Paterson
General Counsel and Company Secretary

What is your company’s general approach to                 What prompted you to hold an engagement
stakeholder engagement?                                    meeting with Glass Lewis this year?
The Board values opportunities to engage with our          We were keen to understand the areas of focus for
stakeholders to understand their views and respond         Glass Lewis in the current proxy season. If there
to any questions they may have. Each year, Dixons          is specific information that is of interest to our
Carphone contacts all of our major shareholders and        stakeholders, we will seek to include it in a prominent
offers a meeting with their choice of the Chair of the     place in our annual report.
Board, Chair of the Audit Committee or Chair of the
Remuneration Committee. In 2019/20 these meeting           What insights did you take away from your
invitations were sent to shareholders representing         meeting?
70% of the issued share capital. All shareholders are      The meeting provided helpful context on expectations
able to submit any questions throughout the year to        for Environmental, Social and Governance reporting
the company secretariat or investor relations teams as     as well as practical suggestions. We also had an
appropriate. We also meet with proxy advisory firms        informative discussion on the emerging practice for
and industry representatives.                              companies to include ESG related measures within
                                                           incentive plans.
Our customers, our colleagues, our suppliers and the
wider community in which we operate are our other          Going forward, how does Glass Lewis fit into
key stakeholder groups. Responsibility for how and         your stakeholder engagement plans?
when we engage with each of our stakeholder groups         We hope to continue to have a regular dialogue
is assigned to the appropriate forums and colleagues       with Glass Lewis. We are keen to maintain our
within our business but in all cases, there is reporting   understanding of the issues that are important to
back to the Dixons Carphone plc Board.                     our stakeholders.

2020 Engagement Review: Trends & Statistics                                                                          9
THE VALUE OF
                                                                                                  ENGAGEMENT

F.N.B. Corporation

“
…engagement is a year-long pursuit which entails an                                     James Orie
open and two-way dialogue with our various stakeholders                                 Chief Legal Officer and
                                                                                        Corporate Secretary
for the purpose describing and receiving feedback on
our long-term responsible growth & business strategies,
compensation philosophy, governance processes and
equitable employee practices.”

What is your company’s general approach to                What insights did you take away from your
stakeholder engagement?                                   meeting with our research team?
F.N.B. Corporation’s (F.N.B.) approach to stakeholder     F.N.B.’s annual interactions with Glass Lewis offers
engagement is premised on our commitment to               our Board and executive management important
build and maintain the trust of our shareholders,         institutional investor perspectives regarding
employees and communities. Accordingly, F.N.B.’s          governance, corporate responsibility, executive
stakeholder engagement is a year-long pursuit which       compensation and disclosures matters.
entails an open and two-way dialogue with our
various stakeholders for the purpose describing and       Going forward, how does Glass Lewis fit into
receiving feedback on our long-term responsible           your stakeholder engagement plans?
growth and business strategies, compensation              F.N.B. will continue to engage with Glass Lewis
philosophy, governance processes and equitable            representatives since we have found that these
employee practices.                                       engagements offer us valuable insight into institutional
                                                          shareholder perspectives, public company best
What prompted you to organise/accept an                   practices and emerging trends regarding governance,
engagement meeting with Glass Lewis this                  executive compensation, corporate responsibility and
year?                                                     disclosure transparency considerations.
As a “proxy” for the various interests and perspectives
of institutional investors and as a leader in promoting
“best in class” governance, compensation and
corporate responsibility practices, Glass Lewis offers
valuable insight and understanding of the public
company practices which are important to these
investors.

2020 Engagement Review: Trends & Statistics                                                                      10
THE VALUE OF
                                                                                                 ENGAGEMENT

EROAD

“
Glass Lewis has a wealth of information on corporate
governance and best practice which we love tapping
into in order to continue to improve our engagement
and processes.”

Mark Heine
EVP, General Counsel

What is your company’s general approach to                What insights did you take away from your
stakeholder engagement?                                   meeting with our research team?
EROAD really enjoys speaking to its stakeholders and      The heightened focus of stakeholders on risk and the
each year we proactively reach out to various groups      importance of being proactive here. It was great to
to obtain feedback on what is going well, what EROAD      hear that EROAD was seen as taking a leading stance
can improve and what are the key concerns of our          on its risk appetite.
stakeholders.
                                                          Going forward, how does Glass Lewis fit into
What prompted you to organise/accept an                   your stakeholder engagement plans?
engagement meeting with Glass Lewis this                  We will continue to speak at least annually with Glass
year?                                                     Lewis.
We see Glass Lewis as a key partner who we engage
with each year. Glass Lewis has a wealth of information
on corporate governance and best practice which we
love tapping into in order to continue to improve our
engagement and processes.

2020 Engagement Review: Trends & Statistics                                                                        11
THE VALUE OF
                                                                                                   ENGAGEMENT

AJ Bell plc

“
Following our IPO in December 2018, the Board more                                        Shaun Yates
formally identified the Company’s key stakeholders …                                      Head of Investor
                                                                                          Relations
establishing a structured programme of engagement with
them ... designed to ensure that the Board is aware of
their views and can take them into account as part of its
decision-making processes.”

What is your company’s general approach to                 What insights did you take away from your
stakeholder engagement?                                    meeting with our research team?
AJ Bell’s Board recognises the importance and benefits     The meeting gave us a much better understanding of
of engaging with shareholders and other stakeholders,      Glass Lewis’ approach to engaging with companies
and has a strong history of doing so. Following our IPO    and who the key contacts are for us. It also helped
in December 2018, the Board more formally identified       us to understand areas of particular focus ahead of
the Company’s key stakeholders with a view to the          our first AGM. Following our first meeting, we had a
business establishing a structured programme of            much better sense of how certain resolutions would be
engagement with them. This programme comprises             received by shareholders—in particular with respect to
a variety of engagement types across the different         our Directors’ Remuneration policy—which provided
stakeholders and is designed to ensure that the Board      useful insight for the AJ Bell Board.
is aware of their views and can take them into account
as part of its decision-making processes.                  Going forward, how does Glass Lewis fit into
                                                           your stakeholder engagement plans?
What prompted you to organise/accept an                    We know that many of our shareholders use Glass
engagement meeting with Glass Lewis this                   Lewis’ research and recommendations to support
year?                                                      their voting decisions at the AGM. We therefore
Ahead of our first AGM as a listed company, we             want to ensure that Glass Lewis are kept informed
engaged with Glass Lewis for two main reasons: to          with the latest developments within our business,
help build an understanding of Glass Lewis’ approach       particularly with respect to material items voted on
to engagement with companies, how they form their          by shareholders, and will look to engage with them at
voting recommendations and what areas they felt were       least annually before our AGM notice is circulated.
particularly material for investors; and, to explain our
new Directors’ Remuneration Policy, in particular the
reason for certain non-standard elements, as it was
being voted on by shareholders for the first time.

2020 Engagement Review: Trends & Statistics                                                                        12
THE VALUE OF
                                                                                                    ENGAGEMENT

Barrick Gold Corporation

“
As part of our stakeholder engagement program
we have been meeting regularly with Glass Lewis
since 2014.”

Darian Rich
Executive Vice-President, Talent Management

What is your company’s general approach to                 What prompted you to hold an engagement
stakeholder engagement?                                    meeting with Glass Lewis this year?
We believe that a modern mining company must               As part of our stakeholder engagement program we
integrate environmental, social and economic               have been meeting regularly with Glass Lewis, since
considerations into all its business decisions and         2014. These meetings provide a forum in which we
implement these in a responsible partnership with its      can explain changes and answer questions. Since the
stakeholders. Our partnership engagement methods           merger of Barrick with Randgold Resources in 2019,
have been tailored to the needs of our various             it has also given us the opportunity to be clear about
stakeholder groups and range from presentations,           Barrick’s new sustainability and governance principles
mass meetings, townhalls with our CEO, site meetings       and goals.
with employees to one-on-one meetings with investors.
Barrick’s board has adopted a formal shareholder           What insights did you take away from your
engagement policy which facilitates an open dialogue       meeting?
between the board and the company’s stakeholders.          It gave us a valuable insight into Glass Lewis’s
It receives periodic updates on stakeholder                expectations.
communications and responds to or meets with them
when appropriate. It is our policy that the Barrick        Going forward, how does Glass Lewis fit into
board visits at least one of our operations annually and   your stakeholder engagement plans?
that the executive leadership team, including the CEO,     Based on our partnership philosophy, we intend to
visits each of our operations quarterly. Our CEO and       maintain a constructive dialogue with Glass Lewis
the regional executives also meet with our workers,        on ESG and other issues as we do with other proxy
community leadership and local and national elected        advisory agents.
leaders at least twice a year in each country.

2020 Engagement Review: Trends & Statistics                                                                         13
MARKET
                                                                                                      SPOTLIGHT

Australia

                                Philip Foo
                                Director of Research, CGI Glass Lewis                     240+
                                Based in Sydney, Australia                                Meetings in Australia

                                                                                          80%
                                Market coverage includes:

                                                                                          ASX100 Engaged
                                Australia     New Zealand

“
We have a primary focus on digging into bespoke company issues;
complaints we have raised in our previous coverage and controversies
playing out in the public arena.”

Boards in our region have some of the highest rates          Understanding board dynamics, what the board is
of stakeholder engagement in the world and CGI               trying to achieve, and what role individual directors
Glass Lewis runs one of the most comprehensive               play brings immense value and insight, allowing our
listed company engagement programs in our                    analysts to write more informed proxy papers.
market. Due to the high rates of engagement, our
team of analysts work off a dedicated coverage list          Companies have told us that they get real value in
and have really benefited from becoming familiar             hearing our perspectives, which give them a sense
with the company directors they cover.                       of the market sentiment towards issues. Companies
                                                             get a sense of our voting policies and guidelines and
During engagements, we have a primary focus on               where they might run afoul of best practice. They
digging into bespoke company issues, complaints              also appreciate the opportunity to explain practices
we have raised in our previous coverage, and                 or structures that are less conventional.
controversies playing out in the public arena. We
also solicit feedback on our policy guidelines and
seek viewpoints from across the marketplace.

2020 Engagement Review: Trends & Statistics                                                                       14
MARKET
                                                                                                       SPOTLIGHT

Germany

                                Anke Sänger-Zschorn

                                                                                            70+
                                Director of Research, IVOX Glass Lewis
                                Languages spoken: German, English (fluent);
                                Spanish, French (basic)                                     BVI-Related Meetings
                                Based in Karlsruhe, Germany
                                Market coverage includes:
                                                                                            80%+
                                                                                            Engaged in German
                                Germany       Austria       Switzerland

“
Our Spring 2020 engagements provided a lot of insight about how
issuers approached the options available to them as a result of COVID-19
emergency legislation.”

The level of engagement we have with companies                  German Corporate Governance Code, which was
in Germany is a result of many years of continuous              fully applicable from March 20, 2020. As a result
networking. Whilst some issuers are reluctant to                of the new Code and SRD II being released rather
speak, we’ve found those who have done so turn                  late, in view of the upcoming season, a considerable
into “regulars“—proactively seeking engagement                  number of German issuers decided to undergo a
with us year after year. Oftentimes, we will combine            final review and postponed a consultative vote on
issuer engagements with the Glass Lewis research                remuneration from 2020 to 2021.
team. Taking this collaborative approach provides
companies with the opportunity to speak to us at                Our Spring 2020 engagements provided a lot of
the same time, especially when there is a need to               insight about how issuers approached the options
explain complex issues. Separate engagement on                  available to them as a result of COVID-19 emergency
the other hand allows for increased awareness of                legislation. We found most companies availed of
the difference between IVOX Glass Lewis’                        the option to postpone the meeting to a later date
BVI guidelines and Glass Lewis policy guidelines,               and to hold a virtual meeting. Convocation times
and helps companies better understand our                       varied between 21 and 30+ days, with a majority of
individual approaches to research.                              companies asking for questions to be submitted by
                                                                shareholders up to two days prior to the meeting.
Our markets saw an increase in remuneration
reviews this year as a result of SRD II and the new

2020 Engagement Review: Trends & Statistics                                                                          15
MARKET
                                                                                                         SPOTLIGHT

Japan

                                Naoko Ueno

                                                                                             70+
                                VP, Asian Research
                                Languages spoken: Japanese, English
                                Based in Tokyo, Japan                                        Meetings in JPN

                                Market coverage includes:
                                                                                             130+
                                                                                             IDR Participants
                                Japan         China         Taiwan

“
…companies setting gender diversity policies appoint more female
directors; however, there is still a gender issues deeply rooted in society,
beyond governance policies.”

We’ve seen an increased level of interest in                    Over the past number of years, we’ve seen
engagement from the issuer community since                      companies make year-on-year efforts to improve
opening our new office in Tokyo. We hope this                   their corporate governance practices i.e. increased
continues to grow as we strive to ensure Japanese               number of independent directors, appointing
companies better understand our approach to                     female directors, etc. From an international
research and the meaning of our policies.                       standard, practices are not yet sufficient, and we
                                                                often highlight non-Japanese investor trends to
There are no say on pay related proposals in                    encourage increased alignment with global best
the Japanese markets; therefore, agendas and                    practice. Notably, we’ve observed that companies
discussions often focus on the board composition                setting gender diversity policies appoint more
and general corporate governance issues. Our                    female directors; however, there is still a gender
meetings happen most often with executive                       issue deeply rooted in society, beyond governance
directors or investor relations teams; companies will           policies.
rarely bring independent directors to engagements.

2020 Engagement Review: Trends & Statistics                                                                           16
MARKET
                                                                                                            SPOTLIGHT

France

                                Patrick Fiorani

                                                                                                 70+
                                Research & Engagement Specialist
                                Languages spoken: English, French, Italian
                                Based in Paris, France                                           Meetings in FRA

                                Market coverage includes:
                                                                                                 50%
                                                                                                 In-Person Meetings
                                France        Belgium       Italy

“
Keeping our finger on the pulse of market updates, and engaging with
issuers regarding their understanding of these, allows us to better clarify
our approach to the ever-changing regulatory landscape….”

Although there is no substitute for direct                          Each significant legislative change means the
engagement with one’s own shareholders, our                         following proxy seasons presents novelties, as issuer
engagement with public companies enables them to                    interpretations of new requirements vary. Keeping
better understand the kind of investor expectations                 our finger on the pulse of market updates, and
that drive Glass Lewis’ policy and recommendations.                 engaging with issuers regarding their understanding
                                                                    of these, allows us to better clarify our approach
We discuss past or future changes to a company’s                    to the ever changing regulatory landscape, before
corporate governance and executive remuneration                     each season begins. For example, our continuous
practices with companies. They often seek input                     engagement with French issuers, throughout 2019,
regarding the level and type of disclosure required                 meant our research team was primed to understand
to provide shareholders with a full understanding of                and evaluate each issuer’s application of governance
the changes they wish to implement. Additionally,                   changes made possible or required following full
our previous reports on the company are often                       implementation of the PACTE and Soilihi laws, and
on the agenda. This kind of conversation helps to                   SRD II.
highlight our key concerns and demonstrate the
practical application of our guidelines to the issuer’s
specific situations.

2020 Engagement Review: Trends & Statistics                                                                              17
MARKET
                                                                                                     SPOTLIGHT

United Kingdom

                                Bernadette O’Donoghue
                                Lead Research Analyst
                                                                                          150+
                                Based in Limerick, Ireland
                                                                                          Meetings in UK & IRL

                                Market coverage includes:

                                                                                          86%
                                United Kingdom     Ireland                                Focused of remuneration

“
...our meetings helped contextualise companies’ decision-making and
allowed us to encourage robust disclosure for shareholder consideration.”

The UK is our most established market for                    Major changes to the Code focused on corporate
engagement in Europe and was particularly                    culture, stakeholder engagement and board
important in the past fiscal year, which saw                 composition, and we often discussed wider
significant changes in the UK governance landscape.          workforce considerations, including methods
                                                             companies intended to adopt to ensure workforce
In July 2018, the FRC published a revised Corporate          engagement—a new focus for many UK companies.
Governance Code for companies with fiscal
years starting on or after January 1, 2019; several          A large portion (86%) of our engagements focused
companies were required to comply or explain                 on executive remuneration updates. Engaging
against the code in respect of FY2019. Further, as           with companies during their stakeholder outreach
part of their triennial review, over 60% of FTSE 350         allowed us to outline our policies and we focused
companies submitted their remuneration policies for          discussions on the adoption of best-practice
shareholder approval at the 2020 AGM.                        structural features, like post-cessation holding
                                                             requirements and aligning pension contributions
As we base our research solely on publicly available         with the wider workforce.
information, our meetings helped contextualise
companies’ decision-making and allowed us to
encourage robust disclosure for shareholder
consideration.

2020 Engagement Review: Trends & Statistics                                                                         18
MARKET
                                                                                                    SPOTLIGHT

USA

                                Crystal Milo
                                Director of U.S. Research
                                                                                        430+
                                Based in California, USA
                                                                                        Meetings in USA
                                Market coverage includes:

                                                                                        690+
                                USA                                                     IDR Participants

“
…companies are increasingly expanding beyond the traditional practice of
only considering people within their networks and are instead engaging
with search firms to provide them with diverse director candidates.”

The sheer size of the U.S. market is one of its             One of the more pressing issues facing the U.S.
most distinctive characteristics and issuer                 market is board diversity. Driven perhaps by a
engagements are a very helpful tool to ensure our           growing focus from investors, many of which have
research and recommendations contain nuance and             voting policies that encourage the appointment of
a deep understanding of the critical issues facing          diverse directors, companies have made significant
companies.                                                  strides to ensure broad diversity amongst directors.
                                                            On the whole, companies are increasingly expanding
The insight gained through our engagements is               beyond the traditional practice of only considering
particularly valuable when we are evaluating the            people within their networks and are instead
impact of our policies on different companies and           engaging with search firms to provide them with
industries. For example, prior to the 2020 proxy            diverse director candidates. Given this focus from
season, we initiated targeted engagements with              both companies and their investors, we anticipate
pre-revenue stage biopharmaceutical companies.              continued growth in the diversity on boards in the
The knowledge we gained in these meetings has               coming years.
resulted in enhanced analysis and a more considered
approach to our recommendations on the board of
directors and on executive compensation matters at
these firms.

2020 Engagement Review: Trends & Statistics                                                                       19
Knowledge Sharing & Networking
Glass Lewis’ research team actively engages throughout the year by joining conferences and webinars held
across the world. Our teams attend and participate at conferences annually to develop their expertise, share
their perspectives with audiences, and increase their understanding of emerging trends.

              Glass Lewis’ research
              team presented at

              73%
                            of the conferences
                            attended.

Events by Market

                   31                                   43                                  9
                   North America                        EMEA                                APAC

Topics Covered by Glass Lewis Presenters

                                                                 SHAREHOLDER
              POLICY
                                                                 ENGAGEMENT

              ESG                                                GOVERNANCE

              REMUNERATION

2020 Engagement Review: Trends & Statistics                                                               20
SELECTED
                                                                                                    HIGHLIGHTS

Knowledge Sharing & Networking

  CGI Glass Lewis & Guerdon
                                                Responsible Investment
      Associates Annual                                                         Japan Institute of Business
                                              Association Australasia 2019
  Governance & Remuneration                                                       Law 2019 Conference
                                                  Annual Conference
         Forum 2020

  Sydney, Australia                           Auckland,                         Tokyo, Japan
                                              New Zealand
  CGI Glass Lewis co-hosts a                                                    The Japan Institute of
  forum on governance and                     Daniel Smith, General             Business Law organized an
  executive remuneration                      Manager APAC for CGI Glass        event in December 2019 to
  with Guerdon Associates in                  Lewis, was a panellist at         discuss institutional investors’
  Australia each year. This year in           the Responsible Investment        voting guideline trends,
  Sydney, panel topics included               Association Australasia’s         international corporate
  the use of board discretion                 annual conference in Auckland     governance practices,
  over executive pay outcomes,                in September 2019. The panel      and current regulatory
  the identification and                      was on active ownership and       updates in Japan. Naoko
  management of non-financial                 involved a discussion on how      Ueno, Vice President of
  risks and the standards of                  to use the full responsible       Glass Lewis’ Asian Research,
  conduct expected of corporate               investment toolkit, including     participated in a panel
  Australia by the broader                    voting, engagement and            discussion with representatives
  community. A presentation was               shareholder resolutions, to       of Goldman Sachs
  also given over the ASX300                  influence corporate behaviour     Asset Management and
  AGM voting outcomes for                     and improve responsible           Sumitomo Mitsui Trust
  2019. Panellists and audience               investment outcomes. There        Asset Management, as well
  members included company                    were approximately 200            as one of the big four law
  regulators, institutional                   attendees, with some investor     firms in Japan, Mori Hamada
  investors, non-executive                    relations professionals           & Matsumoto, providing
  directors and executives.                   representing NZ-listed issuers.   cross-industry perspectives
                                                                                on emerging trends and
                                                                                regulatory requirements.

2020 Engagement Review: Trends & Statistics                                                                        21
SELECTED
                                                                                                    HIGHLIGHTS

Knowledge Sharing & Networking

                                                                                     Swedish Corporate
     IVOX Glass Lewis & IHS                        SWIPRA Corporate
                                                                                     Governance Board
     Markit Symposium 2020                         Governance Dialog
                                                                                        Conference

  Frankfurt, Germany                          Zurich, Switzerland               Stockholm, Sweden
  IVOX Glass Lewis has                        Glass Lewis was an official       The Swedish Corporate
  hosted annual governance                    supporter of this annual event    Governance Board organised
  conferences for many years. In              in 2019, bringing together        a conference around the
  January 2020, the conference                board members and executives      2019 revision of the Swedish
  was held in collaboration with              of listed companies and           Corporate Governance Code
  IHS Markit, focusing on the                 corporate governance              following the implementation
  core topics anticipated for the             specialists of institutional      of the EU Shareholder Rights
  2020 season. Speeches and                   investors. Andrew Gebelin,        Directive. Glass Lewis’ Lead
  panel discussions dealt with                Glass Lewis’ VP of Research,      Analyst for the Nordic Markets,
  shareholder activism & active               Engagement & Stewardship,         Matti Jaakkola, participated
  ownership, ESG integration,                 moderated a panel that            in a panel discussion with the
  SRD II and the new German                   explored the changing nature      representatives of institutional
  Corporate Governance Code.                  of engagement in Switzerland      investors Blackrock, NBIM and
  Glass Lewis and IVOX Glass                  and Europe, with a particular     GIC to provide the audience of
  Lewis BVI (German investors’                focus on shareholder activism,    Nordic issuers and governance
  association) policy guidelines              ESG, and compensation. The        professionals an international
  for the German market were                  panellists, including the chair   perspective on Swedish
  presented to highlight the                  of Sunrise Communications         corporate governance and
  different approaches to policy              and representatives of Norges     where the focus of issuers
  by investors. Participants were             Bank Investment Management        and regulators will be in the
  well-known industry members                 (NBIM) and State Street           future. Matti offered his views
  including investors, activist               Global Advisors, provided         particularly on challenges
  shareholders and members of                 fascinating examples of how       in relation to the limited
  the German Code Commission                  engagement had impacted           public disclosure in
  as well as issuers and various              critical decisions at their       Nordic markets.
  ESG experts.                                respective firms.

2020 Engagement Review: Trends & Statistics                                                                        22
SELECTED
                                                                                                     HIGHLIGHTS

Knowledge Sharing & Networking

          Equiniti Share                      Executive Compensation and         IHS Markit and Glass Lewis
     Registration Conference                      Benefits Conference               Governance Briefing

  London, UK                                  Amsterdam,                        Paris, France
                                              Netherlands
  In October 2019, Glass                                                        Glass Lewis and IHS Market
  Lewis’ Lead Analyst for                     In September 2019, Glass          hosted a briefing dedicated to
  UK & Ireland, Bernadette                    Lewis’ Research and               ESG and shareholder activism
  O’Donoghue, participated in                 Engagement Specialist             in Paris in the fall of 2019. The
  a panel discussion, hosted by               for Continental Europe,           morning was kicked off by
  Equinity and focused on the                 Patrick Fiorani, presented        Glass Lewis’ senior French
  expectations of companies                   to the Annual Executive           analyst Irene Bucelli, who went
  ahead of the 2020 AGM                       compensation & benefits           through the key takeaways
  season. The panel also                      Summit in Amsterdam.              from the 2019 proxy season
  included representatives of                 Patrick presented the Glass       and highlighted a number
  Barclays Corporate Broking,                 Lewis approach to executive       of French governance trends.
  RD:IR, Boudicca, and                        compensation analysis to the      The first panel, which explored
  the London Stock Exchange,                  leading industry professionals    shareholder activism in the
  who provided an overview                    in Europe and answered            French context, brought
  of the anticipated trends for               questions about Glass Lewis’      together investors, issuers,
  the 2020 proxy season to an                 methodologies. Other speakers     and one of France’s foremost
  audience of UK plc company                  included senior Compensation      lawyers to activists, and was
  secretaries. Bernadette                     and Benefits figures from a       moderated by Glass Lewis’
  discussed trends relating                   number of blue-chip European      European Engagement
  to executive remuneration,                  issuers, including AstraZeneca,   Specialist Patrick Fiorani. The
  gender diversity, and Glass                 Unilever and Vodafone.            lively exchange highlighted key
  Lewis’ engagement policies,                                                   issues of focus, and activists
  outlining the importance                                                      engaged with one another
  of early engagement with                                                      through discussion of recent
  shareholders and robust                                                       French examples. A follow-up
  public disclosure.                                                            discussion examined the state
                                                                                of play of ESG analysis and
                                                                                ratings in Europe.

2020 Engagement Review: Trends & Statistics                                                                         23
SELECTED
                                                                                                     HIGHLIGHTS

Knowledge Sharing & Networking

    Preparing for 2020 Proxy                       Silicon Valley CFO
   Season, hosted by CIRI and                          Roundtable,                    SASB Symposium
         the TSX Trust                             hosted by CCI, Inc.

  Toronto, Canada                             San Jose, USA                      New York, USA
  Held in November, this was the              CCI, Inc. brings together senior   In December 2019, Glass Lewis’
  fifth iteration of an annual pre-           executives and board members       COO, John Wieck participated
  season lunch held to prepare                of companies into roundtable       in a panel on building an
  issuers and their advisors                  discussions of relevant            infrastructure for scalable ESG
  for the 2020 proxy season.                  challenges and issues. At the      integration. The discussion
  The panel participants were                 Silicon Valley CFO Roundtable,     looked at how organizations
  representatives from Glass                  hosted by CCI in July 2020,        in the capital markets can play
  Lewis, ISS, and an investor                 Kern McPherson presented to        a structural role in supporting
  perspective—RBC GAM.                        the group on emerging trends       the growth of ESG integration
                                              in U.S. corporate governance       at scale. Glass Lewis provided
  Julian Hamud provided the                   and engagement, observations       insights on how clients were
  Glass Lewis policy guideline                from the 2020 proxy season,        integrating ESG considerations
  updates and fielded questions               and the changing landscape         into voting decisions. We also
  on these and new Glass Lewis                of ESG investing. Participants     discussed how we use SASB
  compensation methodologies.                 were especially eager to hear      to evaluate materiality and
  Other discussion topics were:               how Glass Lewis considers the      to allow Glass Lewis clients
  the growing importance of                   unique governance challenges       to gain additional insight into
  environmental disclosure,                   facing the technology sector.      financially relevant factors
  institutional investors’                    The roundtable participants        when they are making
  processes for proxy voting, and             included two dozen CFOs from       voting decisions.
  best practices for engaging                 Silicon Valley-based
  shareholders.                               companies of all sizes.

2020 Engagement Review: Trends & Statistics                                                                        24
SELECTED
                                                                                                    HIGHLIGHTS

Knowledge Sharing & Networking

       Berkeley Sustainable                                                         Harvard Law School
           Business and                             SRI Conference                Corporate Governance
        Investment Forum                                                         Virtual Roundtable Series

  San Francisco, CA                           Colorado Springs, USA             Online
                                                                                (Cambridge, USA)
  In October 2019, Glass Lewis’               In November 2019, Glass Lewis
  Senior Director of ESG                      participated in a panel focused   In July 2020, Glass Lewis
  Research, Courteney Keatinge,               on investor engagement            participated in a virtual
  moderated a panel on how                    on climate change. The            discussion regarding the
  shareholders are responding                 panelists discussed specifics     COVID-19 crisis and how it has
  to the #MeToo movement                      of what and how investors are     impacted hedge fund activism.
  and incorporating other                     engaging on climate risk and      The discussion, moderated
  human capital management                    provided insight into emerging    by Professor Lucian Bebchuk,
  issues into their investments               issues that would likely play     posed the question of whether
  and engagements. With                       out in the 2020 proxy season.     activists should take a break
  representatives from asset                  Courteney Keatinge discussed      from targeting companies
  managers and pension funds,                 trends in environmental           during these uncertain times,
  the panel touched on why it                 shareholder proposals as well     and considered the adoption
  is important for investors to               as insight into how investors     of poison pills by issuers in
  be considering human capital                were incorporating climate-       response to the pandemic
  management and how they                     related issues into their proxy   and dramatic stock price
  can operationalize their focus              voting decisions.                 declines. Jason McCandless,
  on corporate culture.                                                         Senior Director, M&A and
                                                                                Contested Meetings, spoke to
                                                                                Glass Lewis’ perspective and
                                                                                how activists don’t all have
                                                                                to stand down in periods of
                                                                                disruption, emphasizing how
                                                                                activism can help a company
                                                                                in uncertain times when boards
                                                                                and investors have common
                                                                                goals.

2020 Engagement Review: Trends & Statistics                                                                      25
Issuer Data Report (IDR) Program:
Pre-Publication Data Review Service

The Issuer Data Report (IDR)
                                                          The IDR is deliberately limited to data and relies
program is Glass Lewis’ free service
                                                          on facts to avoid:
enabling registered companies
to review key data points used                                      time-consuming and unproductive debate about
by Glass Lewis in our analysis, in                                  methodologies or resulting recommendations; and,
advance of our research analysts
publishing the Proxy Paper.
                                                                    conflict of interest

           Company Registers
                                                          IDR Registration Growth

  Meeting Documents Disclosed
           30-day pre-AGM deadline

      Research Team Drafts IDR

 IDR Sent To Registered Contacts
 48-hr review begins     24-hour deadline reminder sent

   Company Feedback Received
                                                          Offered to companies in over 25 countries with Hungary,
                                                          Czech Republic, Cyprus and Malaysia added in 2019-2020.
 Research Team Reviews Feedback
 Required updates made      Research replies to company

    Final Proxy Paper Published
           To Customers

2020 Engagement Review: Trends & Statistics                                                                         26
Report Feedback Statement (RFS)
Launched as a pilot program in 2019, the Report Feedback Statement (RFS) is an innovative offering giving
subject companies and proponents the opportunity to express their opinions in response to Glass Lewis
analysis and voting recommendations. In April 2020, the program was expanded globally and has seen
significant uptake in the United States, Canada, Europe, Australia and Japan.

10 Key Areas of Value

            GLOBAL                                                 TIMING
            Available for all meetings                             Up to 7 days to respond without
            (AGMs & EGMs).                                         delaying research timeliness.

            UNCONTESTED                                            ACCURACY
            We don’t edit feedback or include                      Errors corrected, even if company is
            competing statements.                                  unable to pre-screen data.

            INTEGRATED                                             COST
            Included with the report allowing                      No extra cost; included with the
            investor to compare opinions.                          purchase of our Proxy Paper.

            DELIVERY                                               ENGAGEMENT
            Clients notified by email; access on                   All parties equally informed, saving
            voting & research platforms.                           time and resources.

            VOTING                                                 CONSISTENCY
            Allows sufficient time and ability to                  Research without feedback removed
            make or change voting decisions.                       from view.

2020 Engagement Review: Trends & Statistics                                                               27
Report Feedback Statement (RFS)

“The RFS provided
the opportunity for
us to directly send
out our important
message.”

Kentaro Amikura
General Manager,
Toshiba Corporation

“
We appreciated the opportunity to respond to Glass Lewis’ proxy research
in the 2020 proxy season. While we ultimately disagreed with some of Glass
Lewis’ conclusions, the RFS allowed us to share our views with shareholders on
important governance and executive compensation issues. In the event that our
opinions differ from those of Glass Lewis’ analysts in the future, we would use the
RFS service again.”

- S&P 500 Participant

2020 Engagement Review: Trends & Statistics                                      28
REPORT FEEDBACK
                                                                                                   STATEMENT IN
                                                                                                     PRACTICE
GIMV

“
The report itself is already a useful instrument in the
context of the dialogue between a listed company and
its shareholders and the RFS approach further fosters
this dialogue.”

Edmond Bastijns
Chief Legal Officer & Secretary General

The service of the Report Feedback Statement (RFS)         The [report feedback statement] approach is very
allows us, a listed company, to provide additional         logical and simple. Glass Lewis provides their report.
feedback after publication of the Glass Lewis Report.      Factual elements can be corrected in the report itself,
The report itself is already a useful instrument in the    but feedback on more qualitative findings made by
context of the dialogue between a listed company and       Glass Lewis can be given by the company in a separate
its shareholders and the RFS approach further fosters      document. The possibility for a listed company to
this dialogue. As we all know, 2020 is a challenging       reply on those findings brings a lot of added value
year for everyone due to the COVID-19 pandemic, so         for all stakeholders involved: the listed company has
every tool that is provided to maintain a high quality     the opportunity to provide further clarification, the
shareholder dialogue—certainly within the current          shareholders obtain a full view on what is at stake
circumstances—is interesting to explore.                   and Glass Lewis as a proxy advisor strengthens its
                                                           role as a bridge between the listed company and its
During the 2020 AGM season, Gimv had both an               shareholders.
annual general meeting and an extraordinary general
meeting, among others to update our articles of            We experienced the approach of the RFS as an
association to the new Belgian Companies Code. In          interesting and useful tool to provide additional
this context, the Glass Lewis report contained some        clarification and nuance on top of the Glass Lewis
technical attention points that merited further nuance     report. As such, as of this year we have included it in
and clarification. This is where the RFS came in quite     our shareholder dialogue toolbox.
handy. It allowed us to provide that extra clarification
and, as such, completed the report.

2020 Engagement Review: Trends & Statistics                                                                          29
Engagement efforts are managed by the
following teams, based across our global offices

                    North America                                                        Asia-Pacific**
                 San Francisco, CA, USA                                                  Sydney, Australia

  Lili Mehta, SVP, Global Head of Corporate Business                      Joanne Antman, Senior Office Manager
    Emile Desjardins, National Account Director                             Kerry Turner, Senior Office Manager
       Kayla Missaggia, Engagement Manager                                Jeff Jackson, Director of Asian Research
       Chris Missaggia, Engagement Associate

               EMEA, Latin America                                                    Japan, South Korea
                     Limerick, Ireland                                                     Tokyo, Japan

         Gillian Kelly, Engagement Associate                                               Naoko Ueno,
       Charlotte Zhou, Engagement Associate                                            VP of Asian Research

                 IVOX Glass Lewis*
                                                                           Arrange a meeting
                   Karlsruhe, Germany                                      with the Glass Lewis
                                                                              research team
                  Anke Sänger-Zschorn,
                   Director of Research
                                                                                  engage@glasslewis.com

*engagement with German and Austrian-listed companies, based on the BVI guidelines​
**except Japan, South Korea

2020 Engagement Review: Trends & Statistics                                                                          30
Corporate Website       | www.glasslewis.com

Email 			               | info@glasslewis.com

Social			|                      @glasslewis               Glass, Lewis & Co.

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                                                                                           31
DISCLAIMER
© 2021 Glass, Lewis & Co., and/or its affiliates. All Rights Reserved.

This document is for informational purposes only and is not intended to be exhaustive. This document should be read and understood
in the context of other information Glass Lewis makes available concerning, among other things, its research philosophy, approach,
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                                                                                                                                       32
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