2020 City of Santa Monica New Employee Benefits Overview - Grab your reader's attention with a great quote from the document or use this space to ...
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2020 City of Santa Monica [Grab your reader’s attention with a great quote from the document or use this space to emphasize a key point. To place this text box anywhere on the page, just drag it.] New Employee Benefits Overview
TABLE OF CONTENTS Benefits You Can County On ............................................................................................................................ 2 What’s New In 2020? ..................................................................................................................................... 3 Benefit Highlights .......................................................................................................................................... 6 How To Enroll in Benefits ................................................................................................................................ 8 Who Can You Cover? ...................................................................................................................................... 9 Making the Most of Your Benefits................................................................................................................... 10 Blue Shield of California ............................................................................................................................... 11 Medical ..................................................................................................................................................... 14 Dental........................................................................................................................................................ 21 Vision ........................................................................................................................................................ 22 Cost of Coverage ......................................................................................................................................... 23 Life and Disability Insurance ......................................................................................................................... 24 Special Savings Accounts ............................................................................................................................. 27 Other Programs ........................................................................................................................................... 29 For Assistance ............................................................................................................................................ 32 Key Terms .................................................................................................................................................. 34 Important Plan Notices and Documents ........................................................................................................... 36 Appendix .................................................................................................................................................... 37 Notes......................................................................................................................................................... 38 Medicare Part D Notice: If you and/or your dependents have Medicare or will become eligible for Medicare in the next 12 months, a federal law gives you more choices about your prescription drug coverage. Please refer to the Legal Notices posted on the City of Santa Monica website, www.smgov.net/Departments/HR/Employees/Employees.aspx or contact Human Resources at 310.458.8246 for more details. 1
BENEFITS YOU CAN DEPEND ON At the City of Santa Monica, we believe that you, our employees, are our most important asset. Helping you and your families achieve and maintain good health—physical, emotional and financial - is the reason the City of Santa Monica offers you this benefits program. We are providing you with this overview to help you understand the benefits that are available to you and how to best use them. Please review it carefully and make sure to ask about any important issues that are not addressed here. A list of plan contacts is provided in this New Employee Benefits Overview booklet. While we've made every effort to make sure that this guide is comprehensive, it cannot provide a complete description of all benefit provisions. For more detailed information, please refer to your plan benefit booklets or Evidence of Coverage (EOC) documents at the City of Santa Monica website, www.smgov.net/Departments/HR/Employees/Employees.aspx. The plan benefit booklets determine how all benefits are paid. The benefits in this summary are effective: January 1, 2020 - December 31, 2020 2
What’s New In 2020? BENEFIT ADVOCATE - NEW PHONE NUMBER and EMAIL The City of Santa Monica offers employees a dedicated Benefit Advocate through Alliant Insurance Services. Your Benefit Advocate will help you navigate the complexities of your benefits plan. This program is free and completely confidential. What benefits are covered? • Medical, RX, Dental, Vision • Employee Assistance Program (EAP) • Flexible Spending Account (FSA) • Life & Disability • Health Savings Account (HSA) Your Advocate can assist with: • Benefits choices during Open Enrollment • Resolving claims and billing issues • Verifying eligibility and coverage • Coverage changes due to life events • Finding a physician and access to care (marriage, new child, divorce • Grievances and appeals NEW Contact number: 1.888.585.5399, 8:30am – 5:00pm (M-F) NEW Email: alliantba@alliant.com BLUE SHIELD – HIGH DEDUCTIBLE HEALTH PLAN (HDHP) Due to IRS regulations, the individual per Family member deductible is increasing from $2,700 to $2,800 for the 2020 plan year. The Family deductible will remain the same. VSP VISION PLAN The new vision Choice Plan, will have the following frame benefit enhancements: • Retail Frames – allowance will increase from $115 to $190 • Featured Frame Brand – allowance will increase from $135 to $210 • Costco Frames – allowance will increase from $60 to $105 • Elective Contacts – allowance will increase from $105 to $180 TRIO HMO PLAN – Teladoc Copay and Heal For members on the Blue Shield Trio HMO plan, the copayment amount for a Teladoc virtual visit is being reduced to “No Charge”. For detailed information on Teladoc, refer to page 12. The Heal program is now available on the Trio HMO plan. Heal lets you see a doctor wherever is most convenient for you – home, work or hotel. The first on-demand visit is $0 copay and following visits are a $20 copay. Learn about Heal at www.heal.com or call 844.644.4325. 3
EMPLOYEE ASSISTANCE PROGRAM (EAP) Your life’s journey – made easier No matter where you are on your journey, there are times when a little help can go a long way. From checking off daily tasks to working on more complex issues, this program offers a variety of resources, tools and services available to you and your household members. Key features • No cost to you • Includes up to 5 counseling sessions per issue • Completely confidential • Available 24/7/365 Core Services • Counseling – we provide support for challenges such as stress, anxiety, grief, relationship concerns and more • Coaching – when you have a goal to achieve, coaches help you create a plan of action and stay on track • Online programs – self-guided, interactive programs help improve your emotional well-being for issue like depression and anxiety Additional benefits: • Legal assistance – free one hour with lawyer on phone or in person • Financial coaching – two free 30-minute telephonic consultations • Identify theft resolution – free 60-minute consultation with a Fraud Resolution Specialist • Work-life services – specialists provide guidance and personalized referrals for childcare, adult care, education, home improvement, consumer information, emergency preparedness and more • Wellness resources – eat better, move more and be happier and healthier with resources such as interactive tools and assessments, engaging videos, information on fitness, weight management and other areas Register online at www.magellanascend.com and explore the services that are available, live Chat with a counselor, find a provider and search the Learning Center. Company name: City of Santa Monica Help is available 24/7, 365 days a year. Contact us at 800.523.5668. 4
WELLVOLUTION NEXT Achieve your health goals with Wellvolution Next– Blue Shield’s whole-health platform that’s been designed with you in mind. Tap into decades of research and leading technology for a more productive and healthy lifestyle Our new wellness program has been design to custom fit your particular needs and lifestyle. Wellvolution incorporates the following: Prevent disease and reverse existing conditions – cardiovascular disease reversal, diabetes prevention, 12-week integrated nutrition and movement programs; BlueStar, MySugr, Transform Manage stress better – physiological, psychosocial and emotional training exercises, cognitive behavioral therapy; eM Life, Calm, SuperBetter Sleep better - pattern tracking optimization, relaxation exercises; Sleep Time, Pacifica Physical activity – movement tracking, guided goad-based exercise plans, workout routines, coaching; Fitbit, Fitocracy Eat better – grocery and meal planning, nutritional calculators; Betr, Heath Slate, PlateJoy, Zipongo Ditch cigarettes – smoking cessation qualified by financial and lifestyle gains, nicotine replacement therapy; Clickotine, SmokeFree, 2Morow Health A digital health platform and in-person support network Focus Support Results Stay on track and Receive digital All backed by real progress along the reminders, motivation science for real, proven path and engagement positive changes Unveiling your personal proven path to real health 5
Benefit Highlights Is the HDHP/HSA right for you? If you enroll in the Blue Shield High Deductible Health Plan (HDHP), you can open a Health Savings Account (HSA). They both work together! HDHP at a glace • Lower premiums so more money in your paycheck • Higher deductible • Preventive care services are free HSA is your savings partner • You keep it even if you leave the City • Your funds can grow, not a use it or lose it account • Use it to pay eligible medical, dental and vision expenses • Helps you save on taxes 3 ways! 1. No tax on HSA contribution 2. No tax on eligible HSA withdrawals 3. No tax on HSA interest and investment earnings • Your HSA is your long-term health fund. The balance rolls over year after year so you can use it anytime for healthcare expenses. • Your HSA is a smart addition to your retirement savings plan. Your post- retirement healthcare spending will be tax-free. After age 65, you can use HSA dollars for non-health expenses too (subject to ordinary income tax). • You can invest your Your HSA boosts your account balance. After you retirement savings plan reach a minimum balance, you can invest just like a 401K or IRA. You have many investment options. 6
Connecting with a doctor within minutes is easy. 1. Request a visit with a doctor 24 hours a day, 365 days a year, by web, phone, or mobile. Want to see the doctor? Choose “video” as the method for your visit. Feeling camera shy? Choose “phone”. Got a busy schedule? Select a time that’s best for you by choosing “schedule” instead of “as soon as possible”. 2. Talk to the doctor. Take as much time as you need…there’s no limits! You will receive convenient, quality care from a variety of licensed healthcare providers. Physician Dermatologist Therapist FOR ISSUES LIKE: FOR ISSUES LIKE: FOR ISSUES LIKE: Cold & Flu symptoms Skin infection Stress/anxiety Bronchitis Acne Depression Allergies Skin rash Domestic abuse Pink eye Abrasions Grief counseling Bladder infection Moles/warts Addiction 3. If medically necessary, a prescription will be sent to the pharmacy of your choice. It’s that easy! Visit Teladoc.com/bsc and set up an account or call 1.800.835.2362 7
How To Enroll in Benefits As a new employee, you have 30 days from your date of hire to enroll in the City of Santa Monica’s benefit programs. After this initial enrollment period, your next opportunity to elect and enroll in benefits will be during the 2021 Open Enrollment period unless you experience a Qualifying Event (marriage, divorce, birth/death of a dependent, dependent loss/gain coverage). What do I need to do? 1. All benefit eligible employees must go to the City’s online enrollment portal, https://benefits.plansource.com, if you would like to do any of the items on #2. 2. If I want to: • Enroll in any of the City-sponsored plans and the voluntary benefit for the first time; • Add dependent coverage. Note that social security numbers are required for all dependents; • Add the Voluntary Term Life Plan; • Participate for the first time in the Healthcare or Dependent Care FSA or participate for the first time in an HSA; • Waive participation in City-sponsored medical, dental, vision benefits; and/or • Combine coverage with a spouse or registered domestic partner who is also a benefit- eligible City employee. You must go online to enroll or make changes in the City’s online enrollment website, www.plansource.com/login. All plan changes, dependent additions or deletions and HSA or FSA enrollments must be made online. An electronic copy of the PlanSource Self-Service Enrollment Guide is available on the City’s website, https://www.smgov.net/Departments/HR/Employees/PlanSource Online Enrollment System.aspx. This guide will help you establish a username and/or obtain your password. It also has step-by-step instruction on how to enroll. Kaiser enrollments: to enroll in a Kaiser plan, you must also complete an Enrollment Form in addition to enrolling online in the City’s enrollment portal. What if I want to waive medical coverage? If you plan to waive medical insurance coverage and are interested in receiving $150/month (Cash-in-lieu), you will need to complete the Cash-in-Lieu Form and provide the following documents listed below. You can email the documents to benefits@smgov.net, fax or deliver to Human Resources Department. 1. Cash-in-Lieu Agreement Form 2. Copy of your medical insurance card 3. A letter or screenshot from the carrier or entity providing the plan that includes employee name, medical plan, and effective coverage for the 2020 plan year. 8
Who Can You Cover? INELIGIBLE DEPENDENTS • Former spouse/registered domestic partner even if you are court ordered to provide the ex- spouse/former domestic partner with health coverage • Children age 26 or older • Children of former spouse or former registered domestic partners • Disabled children over age 26 who were not enrolled prior to age 26 • Relatives such as grandchildren, grandparents, WHO IS ELIGIBLE? parents, aunts, uncles, nieces, nephews, etc. A permanent employee working 20 or more hours DEPENDENT ELIGIBILITY DOCUMENTATION per week is eligible for the benefits outlined in this REQUIREMENTS overview. Your coverage for health, dental and If you are adding dependents (spouse and/or vision benefits will be effective on the first of the dependent children) during Open Enrollment, the month following your date of hire. City of Santa Monica requires that you verify your ELIGIBLE DEPENDENTS dependent’s eligibility. You have 30 days from date of hire to submit documentation that verifies your • Current legal spouse or registered domestic dependent eligibility to Human Resources. You may partner (same or opposite gender). email (benefits@smgov.net), fax (310-656-5705), • Children (including your domestic partner's or interoffice the documentation. If the verification children): documents for added dependents are not received o Must be under the age of 26. They do not within 30 days, your dependent(s) will not be added have to live with you or be enrolled in school. to your health plans for 2020. They can be married and/or living and working QUALIFYING LIFE EVENTS on their own. Make sure to notify Human Resources if you have a o Eligible children include natural children, qualifying life event and need to make a change stepchildren, legally-adopted children, or (add or drop) to your coverage election. You have 31 children who have been placed in your days to make you change. These changes include custody during the adoption process, and (but are not limited to): physically or mentally handicapped children who depend on you for support, regardless of • Birth or adoption of a baby or child age. • Loss of other healthcare coverage, does not o A child of a covered domestic partner who include private plans satisfies the same conditions as listed above • Eligibility for new healthcare coverage for natural children, stepchildren, or adopted • Marriage or Divorce children, and in addition is not a “qualifying • Death of a dependent child” (as defined in the Internal Revenue A list of qualifying events can be found in the Legal Code) of another individual. Document posted on the City’s HR website. Click on the icon to watch a video on Qualifying Events. 9
Making the Most of Your Benefits WHEN TO USE THE ER Blue Shield Medical Plan Participants The emergency room shouldn't be your first choice • Call NurseHelp 24/7 and get your health unless there's a true emergency—a serious or life questions answered by a nurse. The phone threatening condition that requires immediate number is on the back of your Blue Shield ID attention or treatment that is only available at a card. hospital. • Find an urgent care center by visiting www.bscaplan.com/peotj4 WHEN TO USE URGENT CARE • Go online at www.blueshieldca.com/nursehelp Urgent care is for serious symptoms, pain, or and have a one-on-one chat with a nurse conditions that require immediate medical attention anytime. but are not severe or life-threatening and do not require use of a hospital or ER. Urgent care DIABETIC EYECARE PLUS PROGRAM conditions include, but are not limited to: earache, sore throat, rashes, sprains, flu, and fever up to VSP has special services if you have diabetic eye 104°. disease, glaucoma or age-related macular degeneration (AMD). You can receive your routine eye care and follow-up medical eye care services GET A VIDEO HOUSE CALL from your VSP doctor. You can also receive Blue Shield members can video chat, 24/7, with a preventive retinal screenings if you have diabetes doctor who can treat common illnesses and, if but do not show signs of diabetic eye disease. needed, can send a prescription to your local Questions? Call VSP at 800.877.7195. pharmacy. For more information, see page 12 or visit www.teladoc.com/bsc. PREVENTIVE CARE VS DIAGNOSTIC Preventive care is intended to prevent or detect illness before you notice any symptoms. Diagnostic care treats or diagnoses a problem after you have had symptoms. Be sure to ask your doctor why a test or service is ordered. Many preventive services are covered at no WHEN YOU NEED CARE NOW out-of-pocket cost to you. The same test or service What do you do when you need care right away, but can be preventive, diagnostic, or routine care for a it’s not an emergency? chronic health condition. Depending on why it's Kaiser Permanente Plan Participants done, your share of the cost may change. • Call Kaiser's 24/7 NurseLine at 800-464-4000 Whatever the reason, it's important to keep up with • For access to care resources and advice go to recommended health screenings to avoid more https://healthy.kaiserpermanente.org/southern- serious and costly health problems down the road. california/doctors-locations/how-to-find-care/get- To find out what preventive care screenings you advice should have based on your age and gender, visit www.blueshieldca.com/preventive-care. 10
Blue Shield of California TRIO HMO – a special network The Blue Shield Trio HMO plan is a smarter, more modern way to access health care. The Trio HMO is a special network of doctors and hospitals that share responsibility for providing high-quality, coordinate care to you and your family when needed while lowering costs by delivering care more efficiently. Provider Network The Trio HMO special network includes medical groups, hospitals and doctors from the HMO Access + network. With the Trio HMO, you still must select a Primary Care Physician (PCP) to coordinate and direct your healthcare needs. Below is a partial list of medical groups/IPA and hospitals that participate in this special network. Note that UCLA is not part of the Trio HMO network. County IPA/medical group name County Trio ACO HMO Hospitals Los Angeles Access Medical Group Inc. Los Angeles Alhambra Hospital Medical Center Access Medical Group Santa Monica Garfield Medical Center Allied Pacific of California IPA Good Samaritan Hospital AppleCare Medical Group Whittier Greater El Monte Community Hospital AppleCare Medical Group Henry Mayo Newhall Hospital AppleCare Medical Group Select Long Beach Memorial Medical Center AppleCare Medical Group St. Francis Region Marina Del Rey Hospital Axminster Medical Group – Little Company of Mary – San Monterey Park Hospital Pedro Northridge Hospital Medical Center (Roscoe Campus) Axminster Medical Group – Little Company of Mary IPA – PIH Hospital – Downey Torrance Pomona Valley Hospital Medical Center Axminster Medical Group – Providence Care Network – Providence Holy Cross Medical Center Tarzana Providence Little Company of Mary Medical Center Axminster Medical Group Inc. San Pedro Facey Medical Foundation Burbank Providence Little Company of Mary Medical Center Facey Medical Foundation San Fernando Valley Torrance Facey Medical Foundation Santa Clarita Providence Saint Joseph Medical Center Facey Medical Foundation Simi Valley Providence Tarzana Medical Center Good Samaritan Medical Practice Associates St. John’s Health Center Korean American Medical Group San Gabriel Valley Medical Center Greater Newport Physicians (GNP) – Long Beach Simi Valley Hospital and Health Care Services MemorialCare Torrance Memorial Medical Center Pomona Valley Medical Group Whittier Hospital Medical Center Torrance Health IPA CUSTOM MICROSITE FOR CSM Blue Shield is going green! We now have a custom website for all Blue Shield members from the City of Santa Monica. Members will find everything that they need in one simple place. • View plan information and benefit summaries 24/7 • Find doctors, hospitals, specialists and more • Explore health programs, care options and services that are available to you Go to www.bscaplan.com/peotj4. 11
TELADOC – A VIRTUAL VISIT Teladoc is available to all Blue Shield members. This service is a new and convenient way to access care. U.S. certified doctors are available 24/7/365 to resolve non-emergency medical issues via phone or video consults. When should I use What kind of symptoms How much will I pay? How do I get started? Teladoc? can be treated? • If you are Teladoc doctors and Trio HMO: No Charge 1. Set up an account. considering the ER therapists can treat many Visit teladoc.com/bsc, or urgent care medical conditions, Access+ HMO and PPO complete the required center for a non- including: Members: information and click on Set emergency • Cold and flu symptoms $5 copay per consult up account. • When on vacation, a • Allergies 2. Provide medical history. business trip or • Bronchitis HDHP Members: Your medical history provides away from home • Urinary tract infection Members pay a $40 doctors with the information • For short-term • Respiratory infection consult fee until the they need to make an prescription refills • Sinus problems deductible is met, then a accurate diagnosis. • Depression $5 copay. 3. Request a consult. • Anxiety Once your account is set up, request a consult anytime you need care. Talk to a doctor anytime. For information, go to www.teladoc.com/bsc or call 1-800-TELADOC (835.2362) for help. MAIL ORDER SERVICES – CVS CAREMARK Blue Shield of California provides access to the mail service drug benefit through CVS Caremark Mail Service Pharmacy™. Filling your prescription through the mail service pharmacy is easy. 1. Register with CVS Caremark. Online – at www.caremark.com By phone – call CVS Caremark at 866.346.7200. 2. Send your prescription to CVS Caremark. Electronically – ask your doctor to send an electronic 90-day supply prescription to CVS Caremark. By phone or fax – ask your doctor to submit a 90-day supply prescription by faxing 800.378.0323. By mail – mail prescription, complete mail order form and payment to: CVS Caremark, P.O. Box 659541, San Antonio, TX, 78265-9541 3. CVS Caremark delivers. Allow 10 – 14 days business days to receive your medication. Refills are simple • Online – register at www.caremark.com and ordering refills is convenient. • By phone – call 866.346.7200 and follow the prompts for the automated reorder system. • By mail – complete the CVS Caremark refill order form included in your last medication shipment and mail it along with payment to: CVS Caremark, P.O. Box 659541, San Antonio, TX, 78265-9541. 12
BLUE SHIELD CONCIERGE One phone call to your Blue Concierge team delivers fast help. Your Shield Concierge is a team of registered nurses, health coaches, social workers, pharmacy technicians, pharmacists and customer service representatives, all working together for you! They are ready to help you: • Find a doctor or specialist Your Shield Concierge team is • Transfer your prescriptions and medical records ready to help you. • Understand your plan benefits Call 855.829.3566 • Get answers to your drug/medication questions • Answer questions about your doctor’s instructions Monday – Friday between 7 a.m. and 7 p.m. • Assist with continuity of care PROGRAMS AND SERVICES Condition Management Program – Get nurse support, education and self-management tools to help treat chronic conditions. Programs are available for members with asthma, diabetes, coronary artery disease, heart failure and chronic obstructive pulmonary disease. LifeReferrals 24/7 – With this program, you can call anytime to talk with experienced professionals ready to help you with personal, family and work issues. Get referrals for three face-to-face or telephone visits in a six- month period with a licensed therapist at no cost. NurseHelp 24/7 - - registered nurses are available day or night to answer your health questions. Call 877.304.0504 or go online. www.blueshieldca.com/nursehelp, to have a one-to-one chat. Prenatal Program – Expectant parents get 24/7 phone access to experienced maternity nurses. Program also offers prenatal information, including a choice of a free pregnancy or parenting book. Shield Support – Our case management program supports members with acute, long-term and high-risk conditions. The program includes short-term care coordination and ongoing case management. The care team includes physicians, registered nurses, licensed social workers and dieticians who provide support and resources to meet member’s needs. ID protection and credit monitoring – Blue Shield offers identity protection services such as credit monitoring, identity repair assistance and identity theft insurance to our eligible plan members and their covered family members. These services are at no charge. Wellness discount programs – Blue Shield offers a wide range of discount programs to help you save money and get healthier. These include discounts for Weight Watchers; membership with 24 Hour Fitness, ClubSport and Renaissance ClubSport; acupuncture, chiropractic services and massage therapy; and eye exams, frames, contact lenses and LASIK surgery. Visit www.blueshield.com/hw to learn more. Have questions? Get answers. Call the Shield Concierge number at 855.829.3566. Visit the new Blue Shield microsite at www.bscaplan.com/peotj4 13
Blue Shield Medical Plans This comparison chart shows a brief summary of the medical benefits available. Blue Shield Access+ HMO Blue Shield Trio HMO In-Network Only In-Network Only How it Works You must use a Blue Shield HMO contracted provider or your care will not be covered. There are no Out-of-Network benefits with these plans, except in the case of an emergency. Medical Plan Annual Deductible $0 Individual/$0 Family $0 Individual/$0 Family Lifetime Maximum Unlimited Unlimited Annual Co-pay (Out-of-Pocket $1,500 Individual/$3,000 Family $1,500 Individual/$3,000 Family maximum) Hospital Care Inpatient - Physician No Charge No Charge - Facility Services $100/ Admission $100/Admission Outpatient Surgery No Charge No Charge Emergency Room Visit - Not resulting in admission $100 Co-pay $100 Co-pay - Resulting in hospital admission Inpatient Facility Services charge applies Inpatient Facility Services charge applies Physician Care Office Visit $20 Co-pay $20 Co-pay Specialist Visit $20 Co-pay or $30 Access+ (self-referral) $20 Co-pay or $30 for Trio (self-referral) Telemedicine – Virtual Visit $5 Co-pay (Teladoc) No Charge (Teladoc) Preventive Care/Annual Physical No Charge No Charge X-Ray. Lab & Pathology Services No Charge No Charge CT/PET scans, MRIs, MRAs No Charge No Charge Immunizations No Charge No Charge Outpatient Rehabilitation Therapy $20 Co-pay $20 Co-pay - Physical, Speech, Occupational, Respiratory Chiropractic Services $15 Co-pay, 20 visits per year $15 Co-pay, 20 visits per year Acupuncture Services Not Covered Not Covered Mental Health/Substance Abuse Inpatient - Mental Health $100/ Admission $100/ Admission Outpatient - Mental Health $20 Co-pay at doctor’s office $20 Co-pay at doctor’s office Chem. Dependency Rehab - Outpatient $20 Co-pay at doctor’s office $20 Co-pay at doctor’s office Detoxification - Inpatient (Detox Only) $100/Admission $100/ Admission Other Ambulance - ER or authorized transport No Charge No Charge Prosthetics No Charge No Charge Durable Medical Equipment No Charge No Charge Home Healthcare Services No Charge (up to 100 visits) No Charge (up to 100 visits) Hospice No Charge No Charge 14
Blue Shield Medical Plans This comparison chart shows a brief summary of the medical benefits available. Blue Shield Access+ HMO Blue Shield Trio HMO In-Network Only In-Network Only Other - Continued Pregnancy/Maternity Care No Charge No Charge Family Planning - Counseling No Charge No Charge - Tubal ligation No Charge No Charge - Vasectomy No Charge No Charge - Infertility Services (Diagnosis 50% of allowed charges 50% of allowed charges and treatment of causes only) Diabetes Care Devices and non-testing supplies No Charge No Charge Diabetes self-management training $20 Co-pay $20 Co-pay Care Outside of Service Area (benefits provided by the BlueCard Not Covered except for Not Covered except for Program, for out-of-state Emergency Care Emergency Care emergency and non-emergency care, are provided at the preferred level of the local Blue Plan allowable amount when you use a Blue Cross/Blue Shield provider) · Within US: BlueCard Program · Outside US: BlueCard Worldwide Prescription Drugs Annual Deductible: Annual Deductible: None None Out-of-Pocket Maximum: Out-of-Pocket Maximum: None None Retail: Generic/Brand/Non- $10 / $20/ $35 / $35 (30-day supply) $10 / $20/ $35 /$35 (30-day supply) formulary/High Cost Drugs Mail Order: Generic/Brand/Non- $20 / $40 / $70/ $70 (90-day supply) $20 / $40/ $70/ $70 (90-day supply) formulary/ High Cost Drugs Specialty Medications $35 per script $35 per script Click on the icon to watch a video on Prescription Drugs / Dos and Don’ts. 15
Blue Shield Medical Plans This comparison chart shows a brief summary of the medical benefits available. Blue Shield Full PPO How it Works You may see any provider when you need care. You decide whether to see an in- network or an out-of-network provider each time you need care. When you see in- network providers you typically pay less. In-Network Out-of-Network Medical Plan Annual Deductible Individual: $500 - Family: $500/$1,000 Lifetime Maximum Unlimited Annual Co-pay (Out-of-Pocket maximum) $3,000 Ind / $6,000 Family (combined In & Out-of-Network) Hospital Care Inpatient - Physician 20%* 40%* - Facility Services 20%* 40%* up to $1,500/day Outpatient Surgery 20%* 40%* up to $600/day Emergency Room Visit - Not resulting in admission $100/ visit $100/ Visit - Resulting in hospital admission 20%* 40%* up to $1,500/day Physician Care Office Visit $20 Co-pay 40%* Specialist Visit $20 Co-pay 40%* Telemedicine – Virtual Visit $5 Co-pay (Teladoc) Not Covered Preventive Care/Annual Physical No Charge Not Covered X-Ray. Lab & Pathology Services 20%* 40%* CT/PET scans, MRIs, MRAs 20%* 40%* Immunizations No Charge Not Covered Outpatient Rehabilitation Therapy 20%* 40%* - Physical, Speech, Occupational, Respiratory Chiropractic Services $20 Co-pay, 20 visits per year 40%*, 20 visits per year Acupuncture Services Not Covered Not Covered Mental Health/Substance Abuse Inpatient - Mental Health 20%* 40%* up to $1,500/day Outpatient - Mental Health $20 Co-pay at doctor’s office 40%* Chem. Dependency Rehab - Outpatient $20 Co-pay at doctor’s office 40%* Detoxification - Inpatient (Detox Only) 20%* 40%* up to $1,500/day Other Ambulance - ER or authorized transport 20%* 20%* Prosthetics 20%* 40%* Durable Medical Equipment 20%* 40%* Home Healthcare Services No Charge, 120 visits/year* Not Covered Hospice No Charge* Not Covered * After annual deductible is met. Note for Out-of-Network benefits - member is responsible for coinsurance in addition to any charges over the allowable amount. When members use non-contracted providers, they must pay the applicable copayment/coinsurance plus any amount that exceeds Blue Shield’s allowable amount. Charges in excess of the allowable amount do not count toward the calendar year deductible or out-of-pocket maximum. 16
Blue Shield Medical Plans This comparison chart shows a brief summary of the medical benefits available. Blue Shield Full PPO In-Network Out-of-Network Other - Continued Pregnancy/Maternity Care No Charge 40%* Family Planning - Counseling No Charge Not Covered - Tubal ligation No Charge Not Covered - Vasectomy 20%* Not Covered - Infertility Services (Diagnosis Not Covered Not Covered and treatment of causes only) Diabetes Care Devices and non-testing supplies 20%* 40%* Diabetes self-management training $20 Co-pay 40%* Care Outside of Service Area (benefits provided by the BlueCard Covered Covered Program, for out-of-state emergency and non-emergency care, are provided at the preferred level of the local Blue Plan allowable amount when you use a Blue Cross/Blue Shield provider) · Within US: BlueCard Program · Outside US: BlueCard Worldwide Prescription Drugs Annual Deductible: Annual Deductible: None None Out-of-Pocket Maximum: Out-of-Pocket Maximum: None None Retail: Generic/Brand/Non- $10 / $20/ $35 / $35 (30-day supply) In-Network Copay + 25% formulary/High Cost Drugs Mail Order: Generic/Brand/Non- $20 / $40 / $70/ $70 (90-day supply) Not Covered formulary/High Cost Drugs Specialty Medications $35 per script Not Covered * After annual deductible is met. Note for Out-of-Network benefits - member is responsible for coinsurance in addition to any charges over the allowable amount. When members use non-contracted providers, they must pay the applicable copayment/coinsurance plus any amount that exceeds Blue Shield’s allowable amount. Charges in excess of the allowable amount do not count toward the calendar year deductible or out-of-pocket maximum. 17
Blue Shield Medical Plans This comparison chart shows a brief summary of the medical benefits available. Blue Shield High Deductible Health Plan (PPO) How it Works You may see any provider when you need care. You decide whether to see an in- network or an out-of-network provider each time you need care. When you see in- network providers you typically pay less. In-Network Out-of-Network Medical Plan Annual Deductible Individual: $1,800 - Family: $2,800/$3,600 Lifetime Maximum Unlimited Annual Co-pay (Out-of-Pocket maximum) $4,500 Ind/ $9,000 Family $8,000 Ind / $16,000 Family Hospital Care Inpatient - Physician 20%* 40%* - Facility Services $100 Co-pay + 20%* 40%* up to $1,500/day Outpatient Surgery 20%* 40%* up to $600/day Emergency Room Visit - Not resulting in admission $150 /visit + 20%* $150/ Visit + 20%* - Resulting in hospital admission $100 Co-pay + 20%* 40%* up to $1,500/day Physician Care Office Visit 20%* 40%* Specialist Visit 20%* 40%* Telemedicine – Virtual Visit $5 Co-pay (Teladoc)* Not Covered Preventive Care/Annual Physical No Charge Not Covered X-Ray. Lab & Pathology Services 20%* 40%* CT/PET scans, MRIs, MRAs 20%* 40%* Immunizations No Charge Not Covered Outpatient Rehabilitation Therapy 20%* 40%* - Physical, Speech, Occupational, Respiratory Chiropractic Services 20%*, 20 visits per year 40%*, 20 visits per year Acupuncture Services 20%*, 20 visits per year 20%*, 20 visits per year Mental Health/Substance Abuse Inpatient - Mental Health $100 Co-pay + 20%* 40%* up to $1,500/day Outpatient - Mental Health 20%* 40%* Chem. Dependency Rehab - Outpatient 20%* 40%* Detoxification - Inpatient (Detox Only) $100 Co-pay + 20%* 40%* up to $1,500/day Other Ambulance - ER or authorized transport 20%* 20%* Prosthetics 20%* 40%* Durable Medical Equipment 20%* 40%* Home Healthcare Services 20%*, 100 visits/year* Not Covered Hospice No Charge* Not Covered * After annual deductible is met. Note for Out-of-Network benefits - member is responsible for coinsurance in addition to any charges over the allowable amount. When members use non-contracted providers, they must pay the applicable copayment/coinsurance plus any amount that exceeds Blue Shield’s allowable amount. Charges in excess of the allowable amount do not count toward the calendar year deductible or out-of-pocket maximum. 18
Blue Shield Medical Plans This comparison chart shows a brief summary of the medical benefits available. Blue Shield High Deductible Health Plan (PPO) In-Network Out-of-Network Other - Continued Pregnancy/Maternity Care 20%* 40%* Family Planning - Counseling No Charge Not Covered - Tubal ligation No Charge Not Covered - Vasectomy 20%* Not Covered - Infertility Services (Diagnosis Not Covered Not Covered and treatment of causes only) Diabetes Care Devices and non-testing supplies 20%* 40%* Diabetes self-management training 20%* 40%* Care Outside of Service Area (benefits provided by the BlueCard Covered Covered Program, for out-of-state emergency and non-emergency care, are provided at the preferred level of the local Blue Plan allowable amount when you use a Blue Cross/Blue Shield provider) · Within US: BlueCard Program · Outside US: BlueCard Worldwide Prescription Drugs You must meet the annual deductible first before the noted co-payment amounts apply. Medical and Pharmacy have combined Out-of-Pocket Maximum Retail: Generic/Brand/Non- $10 / $25/ $40/ 30% up to $200 max In-Network Copay + 25% formulary/High Cost Drugs per script* (30-day supply) Mail Order: Generic/Brand/Non- $20 / $50 / $80 / 30% up to $400 per Not Covered formulary/ High Cost Drugs script* (90-day supply) Specialty Medications 30% up to $200 max per script* Not Covered * After annual deductible is met. Note for Out-of-Network benefits - member is responsible for coinsurance in addition to any charges over the allowable amount. When members use non-contracted providers, they must pay the applicable copayment/coinsurance plus any amount that exceeds Blue Shield’s allowable amount. Charges in excess of the allowable amount do not count toward the calendar year deductible or out-of-pocket maximum. 19
Kaiser Medical Plan The City of Santa Monica offers you a Kaiser Permanente option for medical insurance. 2019 Kaiser HMO 2020 Kaiser HMO In-Network Only In-Network Only Medical Plan Annual Deductible None None Lifetime Maximum Unlimited Unlimited Annual Co-pay (Out-of-Pocket $1,500 Individual/$3,000 Family $1,500 Individual/$3,000 Family maximum) Hospital Care Inpatient Surgery No Charge No Charge Outpatient Surgery $15 Co-pay per procedure $15 Co-pay per procedure Emergency Room Visit - Not resulting in admission $50 Co-pay $50 Co-pay - Resulting in hospital No Charge No Charge admission Physician Care Office Visit $15 Co-pay $15 Co-pay Specialist Visit $15 Co-pay $15 Co-pay Urgent Care $15 Co-pay $15 Co-pay Preventive Care/Annual Physical No Charge No Charge X-Ray. Lab & Pathology Services $5 Co-pay per encounter $5 Co-pay per encounter CT/PET scans, MRIs, MRAs $5 Co-pay per procedure $5 Co-pay per procedure Immunizations No Charge No Charge Physical/Occupational Therapy $15 Co-pay $15 Co-pay Mental Health/Substance Abuse Inpatient - Mental Health No Charge No Charge Outpatient - Mental Health $15 Co-pay $15 Co-pay Chem. Dependency Rehab - Outpatient $15 Co-pay $15 Co-pay Detoxification - Inpatient (Detox Only) No Charge No Charge Other Ambulance $50 per transport $50 per transport Prosthetics No Charge No Charge Durable Medical Equipment 20% Coinsurance 20% Coinsurance Home Healthcare Services No Charge (up to 100 visits) No Charge (up to 100 visits) Hospice No Charge No Charge Prescription Drugs Retail: $10 Co-pay Generic $10 Co-pay Generic $15 Co-pay Preferred Brand $15 Co-pay Preferred Brand $15 Non-Preferred Brand $15 Non-Preferred Brand Specialty: $15 Co-pay per script Specialty: $15 Co-pay per script No Non-Formulary Coverage No Non-Formulary Coverage Mail-Order: (30-day supply) (30-day supply) $10 Co-pay Generic $10 Co-pay Generic $15 Co-pay Preferred Brand $15 Co-pay Preferred Brand $15 Co-pay Non-Preferred Brand $15 Co-pay Non-Preferred Brand (100-day supply) (100-day supply) For information on the Kaiser plan, please contact PacFed Benefits Administration at 800.753.0222. Refer to page 31 for additional services from PacFed. 20
Dental Regular visits to your dentists can protect more than your smile; they can help protect your health. Delta Dental DHMO DeltaCare USA Delta Dental PPO Plan In-Network In-Network Out-Of-Network Calendar Year $0 Individual $0 Individual $50 Individual Deductible $0 Family $0 Family $150 Family Annual Plan Maximum Unlimited $2,000/person $1,000/person Waiting Period None None None Diagnostic and Plan pays 100% Plan pays 100% Plan pays 80% Preventive Basic Services Fillings $0-$50 copay (varies by Plan pays 90% after Plan pays 80% after service, see contract for fee deductible deductible schedule) Root Canals $5-$75 copay (varies by Plan pays 90% after Plan pays 80% after service, see contract for fee deductible deductible schedule) Periodontics $5-$150 copay (varies by Plan pays 90% after Plan pays 80% after service, see contract for fee deductible deductible schedule) Major Services $5-$125 copay (varies by Plan pays 70% after Plan pays 50% after service, see contract for fee deductible deductible schedule) Orthodontic Services Orthodontia Lifetime Maximum N/A $1,000 (combined in and out-of-network) Child $1,600 Plan pays 50% Plan pays 50% Adult $1,800 Plan pays 50% Plan pays 50% When first enrolling in a DHMO plan, you must choose a primary dentist. If you do not select a dentist, one will automatically be selected for you. If you would like a different dentist than the one that was auto-assigned, you will need to call Delta Dental at 800.422.4234. Click on the icon to watch a video on Dental Insurance. 21
Vision Routine vision exams are important, not only for correcting vision but because they can detect other serious health conditions. The City of Santa Monica offers you a vision plan through Vision Service Plan. VSP – Choice Plan In-Network Out-Of-Network Examination Benefit $25 copay then plan pays 100% Plan pays up to the $45 allowance Frequency 1 x every 12 months In-network limitations apply Materials Combined with examination Combined with examination Eyeglass Lenses Single Vision Lens Plan pays 100% of basic lens Up to $30 allowance Bifocal Lens Plan pays 100% of basic lens Up to $50 allowance Trifocal Lens Plan pays 100% of basic lens Up to $65 allowance Standard Progressive Plan pays 100% Up to $50 allowance 20% off all other lens options Frequency 1 x every 12 months In-network limitations apply Frames Benefit Up to $190 retail allowance, then 20% off Up to $70 amount above the allowance Up to $210 allowance for featured brand Up to $70 Up to $105 allowance at Costco N/A Frequency 1 x every 24 months In-network limitations apply Contacts (Elective) Elective Up to $180 allowance (instead of eyeglasses) Up to $105 allowance (instead of eyeglasses) Medically Necessary $25 copay Up to $210 allowance Frequency 1 x every 12 months 1 x every 12 months Low Vision Benefit $1,000 maximum benefit every two years (for severe vision problems) Not covered Laser Vision Correction 15% fee discount Not covered Suncare $25 copay, up to $190 allowance for ready- Up to $70 made non-prescription sunglasses Frequency 1 x every 24 months 22
Cost of Coverage The City of Santa Monica pays for 100% of the premiums for Dental, Vision, the Employee Assistance Program, basic Life and Accidental Death & Dismemberment (AD&D), and Long Term Disability (LTD) coverage. Please note that medical rates can be found at www.smgov.net/departments/hr/. Dental City Employee Premium Contribution Contribution Delta Dental DHMO Dental Plan Employee Only $35.41 ($35.41) $0 With 1 Dependent $35.41 ($35.41) $0 Two + Dependents $35.41 ($35.41) $0 Delta Dental DPPO Dental Plan Employee Only $91.08 ($91.08) $0 With 1 Dependent $91.08 ($91.08) $0 Two + Dependents $91.08 ($91.08) $0 Vision City Employee Premium Contribution Contribution VSP Vision Plan Employee Only $11.76 ($11.76) $0 With 1 Dependent $11.76 ($11.76) $0 Two + Dependents $11.76 ($11.76) $0 23
Life and Disability Insurance If you have loved ones who depend on your income for support, having life and accidental death insurance can help protect your family's financial security. BASIC LIFE and AD&D Basic Life Insurance pays your beneficiary a lump sum if you die. AD&D provides another layer of benefits to either you or your beneficiary if you suffer from loss of a limb, speech, sight, or hearing, or if you die in an accident. The cost of coverage is paid in full by the City of Santa Monica. Coverage is provided by The Hartford. Eligible Group Basic Life Amount Basic AD&D Amount Class 1: ATA, EPP, FEMA, HRO, MTA, PALSSU, 2 x basic annual salary 2 x basic annual salary PAU, RCL, RCM, STA, SUE, POA(Lieutenant, up to $500,000 up to $500,000 Police Captain, Deputy Police Chief) Class 2: FIRE $75,000 $10,000 Class 3: MEA $50,000 $10,000 Class 4: EAC, SMART $10,000 $10,000 Class 5: STA and ATA reclassified into MEA 2 x basic annual salary 2 x basic annual salary prior to January 1, 2010. up to $500,000 up to $500,000 Class 6: IBT $100,000 $20,000 Taxes: Due to IRS regulations, a life insurance benefit of $50,000 is considered a taxable benefit. You will see the value of the benefit included in your taxable income on your paycheck and W-2. Note: Your amount of Life and AD&D will decrease to 65% of original coverage on your 70th birthday and 50% of original coverage at age 75. BENEFICIARY REMINDER Beneficiary means a person you name to receive death benefits. You may name one or more beneficiaries. Make sure that you have named a beneficiary for your basic life insurance. You may change your beneficiary at any time. Note that some states require a spouse be named as a beneficiary unless they sign a waiver. Remember that a divorce or separation will not automatically affect a beneficiary designation, so review your beneficiary election(s) annually to ensure it accurately reflects your wishes. Go to www.plansource.com/login , to change your beneficiary. 24
LONG-TERM DISABILITY INSURANCE Long-Term Disability coverage pays you a certain percentage of your income if you can't work because an injury or illness prevents you from performing any of your job functions over a long time. It's important to know that benefits are reduced by income from other benefits you might receive while disabled, like Workers' Compensation and Social Security. If you qualify, long-term disability benefits begin after short-term disability benefits end. The cost of coverage is paid in full by the City of Santa Monica. Coverage is provided by The Hartford. Eligible Group: Class 1 Plan pays 60% of your basic monthly income Employees in job classes represented by: $8,333 is maximum amount Active full-time or permanent part-time employee represented by or who receive the benefits of the: Benefits begin after 60 days of disability Executive Pay Plan (Exec), Hearing Examiner Representation Organization (Hero), Public Social Security normal retirement age is Attorney's Union (PAU), Employees of the maximum payment period* Society for Union Employment (SUE), Rent Control Managers, Administrative Team Association (ATA), Management Team Association (MTA), Fire Executive Management Association (FEMA) employee, working a minimum of 20 hours per week Eligible Group: Class 2 Plan pays 60% of your basic monthly income Employees in job classes represented by: $6,667 is maximum amount Active full-time or permanent part-time employee represented by or who receive the benefits of the: Benefits begin after 60 days of disability City Council, Municipal Employee Association (MEA), International Brotherhood of Teamsters Social Security normal retirement age is (IBT), Employees Action Committee of the Rent maximum payment period* Control Board (EAC, Rent Control Letters of Employment, Supervisory Team Associates (STA), Public Attorneys' Legal Support Staff Union (PALSSU) employee working a minimum of 20 hours per week Eligible Group: Class 3 Plan pays 60% of your basic monthly income Employees in job classes represented by: $5,000 is maximum amount Active full-time or permanent part-time employee represented by or who receive the benefits of the: Benefits begin after 60 days of disability International Association of Sheet Metal, Air, Rail, and Transportation workers - Transportation Social Security normal retirement age is Division (SMART-TD) employee working a maximum payment period* minimum of 20 hours per week *The age at which the disability begins may affect the duration of the benefits. 25
VOLUNTARY TERM LIFE INSURANCE Voluntary Term Life Insurance allows you to purchase additional life insurance to protect your family's financial security. Coverage is provided by The Hartford. Employee Voluntary Term Can elect from $10,000 to $300,000 in increments of $10,000 Life Amount not to exceed five (5) times your salary. Guaranteed issue amount is three (3) times basic annual earnings or $100,000 whichever is less.* Spouse or Domestic Partner Can elect from $10,000 to $150,000 in increments of Voluntary Term Life Amount $10,000. Guaranteed issue amount is $30,000. Child(ren) Voluntary Term Can elect $2,500 or $5,000 or $7,500 or $10,000 (from 6 Life Amount months to age 26). Guaranteed issue amount is $10,000. *Guaranteed issue amount is only available to new hires. If you do not enroll during your initial new hire period, you will need to submit an Evidence of Coverage (EOI) form. . Monthly Rates Employee and Spouse Supplemental Life Child Life Insurance Rates Insurance Rates Coverage Cost of Coverage Age Cost per $1,000 of Levels Coverage $2,500 each $0.54 Under 20 $0.04 child 20-24 $0.04 25-29 $0.04 $5,000 each $0.80 child 30-34 $0.052 35-39 $0.064 $7,500 each $1.09 40-44 $0.101 child 45-49 $0.167 $10,000 each $1.36 50-54 $0.282 child 55-59 $0.486 60-64 $0.628 65-69 $0.883 70-74 $1.767 75+ $1.767 26
Special Savings Accounts FLEXIBLE SPENDING ACCOUNT (FSA) The City of Santa Monica offers you a Healthcare and Dependent Care Flexible Spending Account (FSA) through the P&A Group. You may participate in one or both plans. Healthcare FSA Account This plan allows you to pay for eligible healthcare expenses with pre-tax dollars. Eligible expenses include medical, dental, or vision costs such as plan deductibles, copays, coinsurance amounts, and other non- covered healthcare costs for you and your tax dependents. For 2020, you can set aside up to $2,750. Dependent Care FSA Account This plan allows you to set aside up to $5,000 per household to pay for eligible out-of-pocket dependent care expenses with pre-tax dollars. Eligible expenses may include daycare centers, in-home child care, and before or after school care for your dependent children under age 13. Other individuals may qualify if they are considered your tax dependent and are incapable of self-care. It is important to note that you can access money only after it is placed into your dependent care FSA account. NOTE: IRS regulations require annual Non-Discrimination testing on the Dependent Care FSA Accounts. Highly compensated individuals may have their contribution amount adjusted during the year in order to pass the non-discrimination requirements. IMPORTANT CONSIDERATIONS • You must use all of your FSA funds by March 15, 2021 or else you will lose them. The Healthcare FSA plan has a Grace Period that allows you to continue to incur new claims up to 03/15/21, with any remaining funds from your 2020 elected amount. You have till 06/30/21 to submit these claims. • Elections cannot be changed during the plan year, unless you have a qualified change in family status. • FSA funds can be used for you, your spouse, and your tax dependents only. • You must re-enroll every year during Open Enrollment. Your elected amount will not roll over for the next plan year. How do I enroll in an FSA for 2020? • Go to www.plansource.com/login • Create a new User Name and Password to login • Choose the amount you would like deducted from your paycheck in 2020. How do I manage my FSA account? You have the option to use P&A’s online portal on your laptop or on your phone. Go to www.padmin.com. Upload your claims by simply logging into your account through your smartphone. For assistance, call P&A Customer Service at 800.688.2611. 27
HEALTH SAVINGS ACCOUNT (HSA) A Health Savings Account (HSA) is available to employees who participate in the Blue Shield High Deductible Health Plan (HDHP). This is a tax-advantaged savings account that allows you to save pre- tax dollars to pay for qualified health expenses. To open an HSA account or change your contributions, you must go online to the City’s Open Enrollment website at www.plansource.com/login. Why have an HSA Account? • An HSA account is owned by you. • Use pre-tax dollars to pay for qualified medical, dental and vision expenses. • The HSA is portable; it goes with you if you leave employment. • You elect the contribution amount to your HSA each pay period, up to the IRS maximum before taxes are withheld. You may change the deduction amounts at any time. The annual employee contribution amount is subject to CA state taxes. • If you and your spouse are both enrolled in a HDHP and contribute into an HSA, your combined HSA contribution cannot be more than the 2020 IRS maximum, even if your spouse does not work for the City. • Simply use your HSA debit card to pay for qualified expenses. • HSA funds can be used to pay for qualified medical expenses of IRS tax dependents, even if the dependent is not enrolled in your HDHP. NOTE: you are not eligible to elect an HSA if you are covered by another health plan, such as a health plan sponsored by your spouse’s employer, Medicare, Tricare, or if an employee is claimed as a dependent on another’s tax return. HSA Contribution Limits for 2020 Annual Single Contribution Maximum $3,550 Annual Family Contribution Maximum $7,100 Annual Catch-Up Contribution Maximum (for $1,000 HSA participants that are 55 years or older) Want to learn more? Click on the icon to watch a video on how a High Deductible Health Plan works alongside a Health Savings Account. 28
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