2020 Accredited Vocational Program Catalog - Academy of ...
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Academy of Aviation Headquarters are located at: 7150 Republic Airport, Suite 101 Farmingdale, New York, 11735 Admissions (631) 777-7772 fly@aoa.edu Volume 2020-2 Published: September, 2020 Licensed by the State of New York Academy of Aviation Page 2
High Flight By John Gillespie Magee, Jr. “Oh! I have slipped the surly bonds of Earth And danced the skies on laughter-silvered wings; Sunward I’ve climbed, and joined the tumbling mirth of sun-split clouds, — and done a hundred things You have not dreamed of — wheeled and soared and swung High in the sunlit silence. Hov’ring there, I’ve chased the shouting wind along, and flung My eager craft through footless halls of air... Up, up the long, delirious, burning blue I’ve topped the wind-swept heights with easy grace. Where never lark, or even eagle flew — And, while with silent, lifting mind I’ve trod The high untrespassed sanctity of space, - Put out my hand, and touched the face of God.” 2020 Accredited Vocational Program Catalog Page 3
History 5 Mission Statement 6 Facilities and Equipment 6 School Services 6 School Staff 7 TABLE OF CONTENTS Admissions and Enrollment 7 Registrar 7 Bursar 7 School Instructors 7 Flight Instructors 7 Admissions 8 Admissions Process 8 Apply 8 Meet with an Admissions Agent 8 Pay your Tuition 8 Schedule and Fly 8 Financial Information 8 Student Account 8 Tuition and Fees 9 Bursar Procedures 10 Financing 10 Payment Plans and Deferments 10 Delinquent Accounts 10 Refunds 11 Procedure for Obtaining a Refund 11 Transfer Credit 12 Foreign Conversions 12 Veterans 12 Accredited Career Courses 14 Accredited Commercial Single Engine Instructor Course (ACOMSI) 14 Accredited Commercial Multi-Engine Instructor Course (ACOMMI) 14 Policies 15 Attendance 15 Make-up Work 15 Student Code of Conduct 16 Sanctions and Termination 16 Leave of Absence Policy 16 Graduation Requirements 17 Definition of Clock Hour 17 Grading and Assessment 18 Satisfactory Academic Progress 18 Student Support Services 21 International Student Support 21 Student Life 21 Career Development 21 Housing 22 Transportation 22 Medical and Family Services 23 Academic Development 23 Tutoring 23 Testing 23 Engagement 23 Retention 24 Arrival/Departure Services 24 Employment Assistance 24 Academic Calendar 24 Scheduling Guidelines 25 Aircraft Extensions 25 Ground Lessons 24 Cancellation Policy 24 No-Show Policy 25 Airport and Campus Security 25 Flight Operations 25 Student Pilots 27 General Policies 27 Student Check-in Policy 27 Right to Refuse Services 27 Complaint Policy 27 Grievance Procedure 28 Disclaimer 28 Academy of Aviation Page 4
History Founded in 1998, the Academy of Aviation is the result of the founder’s innovation, quality and personal attention to his students’ needs. As a freelance instructor, 12-hour days were the norm. Picking up students who couldn’t get to the airport and driving them home again after the lesson was standard operating procedure. His drive to be in the air not only helped him accrue impressive flight times, but it helped ignite passion in others, keep the passion alive, and give those with limitations the opportunity to fuel their own passion. Demand quickly outgrew supply, and the freelance business model was left in favor of shaping an entire school around the principles of a single passionate instructor. Having more instructors meant more students could realize their dreams. Growing the flight school while maintaining his core values required unorthodox methods. Sacrifices and setbacks mark our history alongside our victories. In 2009, the Academy sought and earned FAA certification under the Part 141 regulations for flight training. This certification has allowed the Academy to expand into additional markets, earn approval from the New York State Department of Veteran Affairs, attract new students, and highlight the dedication to quality we have always used as our baseline. In 2016, the Academy of Aviation was named an Accredited school by the Accrediting Commission of Career Schools and Colleges, further illustrating our commitment to student success and further empowering the Academy to develop programs that will assist future aviators to fulfill their dreams. Our desire to grow the pilot community continues to drive us; seeking new ways to attract those who have the dream, and give it wings. 2020 Accredited Vocational Program Catalog Page 5
Mission Statement The Academy of Aviation was founded on the simple principle that flying should be safe, fun and rewarding. Simultaneously, we are keenly aware of the industry beyond our walls. We strive to make available an environment for individual success, thereby helping to ensure the long-term success of the aviation industry. Facilities and Equipment Based out of Republic Airport on Long Island NY, the Academy of Aviation is designed from the ground up to provide students with an immersive aviation environment that will build the foundations and skill required to succeed in an aviation related career. Republic Airport is a fantastic training airport with two hard surfaced runways up to 6800’, an FAA staffed control tower, and precision instrument approaches. Surrounding the airport is a multitude of air spaces and geographies that will allow students to explore their future while being guided by one of our FAA Certified Flight Instructors. A continually staffed Operations Desk utilizing a state-of-the-art online scheduling program to coordinate tens of thousands of flight hours and associated services is located in the main office to assist students. Also located in the main office are scheduling and flight planning spaces, academic advisement areas, our 20’X30’ lecture classroom, simulator rooms, and written examination room. The office is designed to present students with a working flight operations experience. Our flight line allows for one-on-one training for all students during labs, and includes primary trainers ranging from two-seat basic trainers, to advanced flight decks, complex aircraft and multi- engine aircraft; all meticulously maintained by our in-house mechanics and flight line staff. Our fleet is comprehensive to allow for all levels of flight training up to Multi-Engine instructor. School Services The Academy of Aviation Operations Desk is staffed 7 days a week from 6 A.M. to 7:30 P.M. to handle all student needs. Our operations desk is the point of contact for scheduling, registrar functions, bursar functions and general inquiries. Communication with specialist departments such as maintenance or FAA testing are managed through the operations desk to ensure proper flow of information and documentation of requests. The Academy of Aviation Operations Desk is a great point of contact for any services that you require as a student, including assistance with services not directly provided by the Academy of Aviation, such as assistance with finding repair for your vehicle. Academy of Aviation Page 6
School Staff School Instructors School Director: All Academy of Aviation instructors possess at least the Frank D’Elia following qualifications issued by the FAA: BPSS Licensed School Director frank@aoa.edu • Private Pilot Certificate • Instrument Rating (914) 461-2249 • Commercial Pilot Certificate Admissions and Enrollment: • Flight Instructor Certificate Bianca Baldwin • Part 141 Approved Instructors BPSS Licensed Agent Advanced instructors also hold: bianca@aoa.edu (914) 595-6888 • Certified Flight Instructor - Instrument Registrar: • Certified Multi-Engine Instructor Richard Czarniecki Marina Dimitrova, Chief Instructor Rick.czar@aoa.edu Marina@aoa.edu (631) 777-7772 (631) 777-7772 Bursar: Justin Czyzewski, Assistant Chief Instructor Juliana Tzenova Justin.czyzewski@aoa.edu juliana@aoa.edu (631) 777-7772 (631) 768-3383 Check Airmen and Flight Instructors: A complete list of our Flight Instructors and Check Airmen, including their qualifications, can be found in the Academy of Aviation’s Catalog Addendum. A copy of the current addendum is available any time on campus as well as on our website at: https://www.aoa.edu/student-portal.html 2020 Accredited Vocational Program Catalog Page 7
Admissions All Accredited Career Program Candidates must apply for admissions through the Admissions and Enrollment process. The process can be initiated on our website, by contacting the office directly, or at one of our public event appearances. Applicants must meet the minimum requirements: • Be at least 16 years old • Have a high school diploma or equivalent • Be able to read, speak, and write fluent English • Pass an FAA medical examination • Be a US Citizen or have clearance from the TSA under the Alien Flight Student Program Admissions Process Apply Apply online at www.aoa.edu, call (631) 777-7772, or stop in to our office and speak with an Admissions Officer. There are no admissions deadlines. Flight records for any prior flight training that you are seeking credit for, or copies of completed certificates or written exams must be furnished for placement into a program. Meet with an Admissions Agent Meet with a training adviser to determine which course best suits your goals, make adjustments for prior experience, and pick the aircraft you will train in. The Admissions Agent will verify that you meet the requirements for the identified program and review payment options. The final step in the process is to sign an enrollment agreement with a BPSS licensed Agent. Before you sign the agreement, you will receive a copy of the Student Catalog and Disclosure Information. Pay your Tuition Your training adviser will advise you of the required payments based on the selections you chose. Schedule and Fly Meet your Mentor instructor, reserve your spots on the flight line, and receive your ground training material. Financial Information Student Account At the time of enrollment, an individual student account is established for each student and managed by the Bursar. The account remains open until graduation or separation from the Academy. The primary use of this account is to manage training charges and credits. Accounts that show a credit balance are eligible for flight and other training activities. Accounts that show a negative balance are ineligible for flight or other training activities. Student will receive email notification of any debits or credits applied to their account. This notification will outline the details of the transaction as well as the current ending balance. Students may request a printed summary of their account from the Operations Desk. Tuition and Fees The Tuition and Fees for the programs are as follows: Academy of Aviation Page 8
*If the student can provide proof of having completed a medical exam within 6 months of enrollment, having completed any of the written exams or practical exams, these fees may be reduced or waived. Verification must be provided prior to enrollment. Charges resulting from a failure or discontinuance of a written or practical exam are the responsibility of the student. The FAA Medical Exam is not included in any Student Program. Any TSA requirements for international students and additional services or supplies are billed independent of tuition. Finance charges are applied to all past due balances. “No Show” fees apply for non-canceled lessons or flights. 2020 Accredited Vocational Program Catalog Page 9
Bursar Procedures The Academy of Aviation accepts cash, checks, wire transfers, ECH transfers, and Domestic Visa/ MasterCard Credit and Debit cards. Payments made by mail should be addressed to our Bursar and should be timed to arrive before the payment deadline: Academy of Aviation Attn: Bursar Office 7150 Republic Airport, Suite 101 Farmingdale NY 11735 Payments can also be made at the school by appointment with the admissions staff or dispatch staff. Financing Financing information for new enrollees can be obtained through the Office of Admissions and Enrollment. Financing options for currently enrolled students can be discussed with the School Director. If a student is experiencing financial hardship or is unable to make tuition payments, the Bursar can provide counseling and guidance on alternatives designed to prevent students from withdrawal. Payment Plans and Deferments Accredited Vocational Career Programs follow a tuition schedule allowing for no more than three payments. Any student whose tuition and fees are paid by third parties, (U.S. Government, Trust Accounts, Sponsor, etc.) is considered a sponsored student. Formal arrangements for sponsor payments should be made with the Admissions Office. Veteran’s Affairs benefits must be arranged with the Admissions Office. Delinquent Accounts When a student’s account is delinquent, enrollment for his/her program may be suspended or terminated and registration for any subsequent packages or programs may be denied. Suspension or termination from any package or program does not relieve the student of the obligation to pay any outstanding debts. Sums remaining unpaid will be subject to interest at the maximum rate allowed by law. Students whose accounts require collection actions will be subject to the costs of collection as outlined in the student enrollment agreement. Academy of Aviation Page 10
Refunds QUARTERS- REFUND POLICY A. A student who cancels within 7 days of signing the enrollment agreement but before instruction begins receives all monies returned. B. Thereafter, a student will be liable for 1. the non-refundable registration fee plus 2. the cost of any textbooks or supplies accepted plus 3. tuition liability as of the student’s last date of physical attendance. Tuition liability is divided by the number of quarters in the program. Total tuition liability is limited to the quarter during which the student withdrew or was terminated, and any previous quarters completed. If termination occurs School Student A. First Quarter May Keep May Keep Prior to or during the first week 0% 100% During the second week 25% 75% During the third week 50% 50% During the fourth week 75% 25% After the fourth week 100% 0% B. Subsequent Quarters During the first week 25% 75% During the second week 50% 50% During the third week 75% 25% During the fourth week 100% 0% Procedure for Obtaining a Refund Students at Academy of Aviation can voluntarily withdraw from the program at any time by making a request, preferably in writing, to the Director. The request should include the student’s name, current contact information (if different from the contact information on the Enrollment Agreement), the date of withdrawal, and a brief explanation for the request. Once a request is received, a refund calculation will be completed according to the refund policy of the program in which the student was enrolled. Any refund amount owed the student will be mailed to the student at the address on the Enrollment Agreement. If the student wants the refund amount returned to another location, he or she must indicate the new address in the withdrawal request. All students requesting a refund will be provided with a copy of the refund calculation form showing the refund amount owed to the student or that no refund is due. Any monies due to the student will be returned within 45 days of the receipt of the refund request. Please note: The failure of a student to notify the director in writing of withdrawal may delay refund of tuition due pursuant to Section 5002(3) of the Education Law, but in no case will this exceed 90 days. 2020 Accredited Vocational Program Catalog Page 11
Transfer Credit Academy of Aviation grants credit for previous training based on the results of a flight and ground evaluation with one of our Check pilots. For applicants planning to enroll in one of our Part 141 courses and whose previous training is Part 141 based, Academy of Aviation can give credit up to 50% of the ground and flight requirements of the course. If an applicant is planning to enroll in one of our Part 141 courses, and his/her previous training is Part 61 based, Academy of Aviation can give credit up to 25% of the flight and ground requirements. However, if an applicant plans to continue training under Part 61, then the credit will be at the discretion of the Chief Flight Instructor after the flight evaluation with Academy of Aviation. Students seeking to move into a vocational program from an Academy of Aviation non-vocational program may do so provided they satisfy the admissions requirements. Previous work will be reviewed for applicability in the Vocational program and provided in writing to the student. Any previous flights, lessons, labs, or tests that are required to be redone will be at the student’s sole expense. College Credit – Disclaimer Statement: Licensed private career schools offer curricula measured in clock hours, not credit hours. Certificates of completion, i.e., school certificates, are issued to students who meet clock hour requirements. The granting of any college credit to students who participated in and/ or completed a program at a licensed private career school is solely at the discretion of the institution of higher education that the student may opt to subsequently attend. Foreign Conversions The Federal Aviation Administration allows for the issuance of US licenses on the basis of an equivalent foreign based license. However, pilots are required to take the appropriate knowledge test and practical flight test for each rating above a Private Pilot’s license. At a minimum, pilots will need three hours of flight instruction prior to taking the practical test. Most students require 5-7 hours of flight instruction plus several hours of ground instruction to familiarize themselves with procedures, maneuvers, and US regulations. Veterans If you are a Veteran seeking to use your Veteran’s Benefits, you must already possess a minimum of a Private Pilot Certificate and a current first class medical certificate. Additionally, you can only enroll in a Part 141 approved course. Finally, you must receive a minimum of 20 hours of flight training and a proportionate amount of ground instruction for every 90 days of enrollment. Academy of Aviation Page 12
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Accredited Career Courses Academy of Aviation Career Courses have been developed to provide graduates with the FAA required and industry recommended training for the attainment of licenses and ratings. However, our programs go beyond the minimum requirements to develop successful students and graduate successful pilots. All Instructor courses were developed to provide newly certificated commercial pilots an opportunity to build experience as a flight instructor while working towards the 1500 hours required by most major airlines; this means you are getting a plan for success, not just licenses. Career courses are individual courses with a one-on-one relationship between the student and instructional staff for all core course material. Review sessions, remedial work or special events may be conducted in a class setting provided students in the same cohort can be scheduled to benefit from the event, and are not to exceed 12 students. Accredited Commercial Single Engine Instructor Course (ACOMSI) This 10 month, Certificate Awarding, individual course will prepare students to satisfy the FAA written, oral, and practical exam requirements for the Private Pilot’s License, Instrument Rating, Single Engine Commercial Pilot’s License, Certified Flight Instructor Airplane, and Certified Flight Instructor Instrument. This program qualifies graduates for an entry level commercial pilot position by providing the required 250 hours of flight training, including instructional, solo and time building flights as well as simulator time and computer based ground training courses. Furthermore, this program provides immediate opportunities for employment as a Certified Flight Instructor. This program should never exceed 15 Months. Accredited Commercial Multi-Engine Instructor Course (ACOMMI) This 12 month, Certificate Awarding, individual course will prepare students to satisfy the FAA written, oral, and practical exam requirements for the Private Pilot’s License, Instrument Rating, Single Engine Commercial Pilot’s License, Multi-Engine Commercial License, Certified Flight Instructor Airplane, Certified Flight Instructor Instrument, and Multi-Engine Instructor. This program qualifies graduates for an entry level commercial pilot position by providing the required 250 hours of flight training, including instructional, solo and time building flights as well as simulator time and computer based ground training courses. Furthermore, this program provides immediate opportunities for employment as a Certified Flight Instructor. This program should never exceed 18 Months. Students interested in avocational programs may request the avocational course catalog from the Admissions and Enrollment Department. Academy of Aviation Page 14
Policies Attendance For both the ACOMMI and ACOMSI programs, the online theory modules can be at the student’s discretion, however ground labs must be completed before you will be permitted to fly the associated flight. Attendance is recorded through the Learning Management System (LMS). The LMS tracks when students login, access and complete a module, enabling Academy of Aviation to ensure that students are completing all required modules and program clock hours. Instructors review all completed modules. Students are required to schedule flight hours at least 4 times per week. In order to schedule flying time, the prerequisite online theory modules must have been successfully attended and completed with an outcome of PASS. Students who have not successfully completed the online theory prior to a scheduled flight are considered to be absent for that flight. Students are expected to arrive for scheduled flights at least 15 minutes prior to start time. Students arriving more than 5 minutes late for a scheduled flight are considered absent and not permitted to fly. After the third tardy for scheduled flight, simulator or ground lesson hours, students will be billed $100 for missing a scheduled show time, or 50% of the reserved resources for flight time for being absent without notice. Students who are absent from three (3) consecutive scheduled flights, without an approved leave of absence, must provide a doctor’s note or written explanation of the absences, and attend an attendance advising session. On a student’s fourth, fifth, and/or sixth absence, the school will contact him/her to review the attendance policy and the consequences for falling below the 80% attendance requirements. On a student’s seventh, eighth, and/or ninth absence, the school will contact the student and set up a meeting with the Director or an instructor for attendance advising. Students who are absent ten (10) times, without an approved leave of absence and without notifying the school, will be considered to have dropped. The school will contact the student by telephone and in writing and formally advise the student of this status. A refund calculation will be completed and any monies due to the student will be returned within 45 days. Make-up Work Students who require make-up work may schedule hours by contacting the Operations desk and requesting “remedial” flights be scheduled. Remedial Flights are scheduled during “Off-Peak” hours or on weekends. Academy of Aviation accredited programs are designed to enable students to complete FAA required flight hours within the scheduled program hours. Should additional flight hours be required, students will be billed at the current hourly flight rate, unless a student enters into a block rate agreement. 2020 Accredited Vocational Program Catalog Page 15
Student Code of Conduct Academy of Aviation students are expected to abide by the student code of conduct, which is intended to promote a culture of mutual respect, open communication, and a safe environment conducive to learning. Unacceptable conduct or attitude has consequences up to and including dismissal. Students found to be in violation of the code of conduct expectations are subject to the disciplinary sanctions, up to and including termination. Violations include: 1. Abusive/Threatening Behavior 2. Computer Security Violations 3. Disorderly Conduct/Assault/Sexual Harassment 4. Theft 5. Unauthorized Entry or Use 6. Weapons Possession 7. Criminal Violation 8. Violation of procedures, regulations, and guidelines 9. Academic dishonesty or unethical behavior 10. Drug or Alcohol use or possession on campus and/or attending class under the influence Sanctions and Termination Disciplinary sanctions may be imposed for violations of acceptable Student Conduct. All disciplinary sanctions are noted in the student’s non-academic student record and may be kept indefinitely, including those of suspended or dismissed students. 1. Warning: A disciplinary warning is a verbal or written notice given to a student whose behavior is in violation of Academy policy. 2. Probation: Conduct Probation is an intermediate sanction imposed for a specific period. The probationary period allows a student to demonstrate acceptable behavior in order to continue enrollment at the Academy. Guidelines for a student’s behavior may be included as conditions of the probation. If an offense is committed during the probation period, actions may be instituted that result in suspension or dismissal. 3. Suspension: Suspension is an involuntary separation of the student from the Academy for a specific period. Readmission to the Academy may be granted after the suspension period and/or conditions have been satisfactorily met. 4. Dismissal: Dismissal is the involuntary and permanent separation of the student from the Academy. Certain violations, such as drug or alcohol use or possession, weapons possession or assault on another student, staff, or faculty member, lead to immediate dismissal. Leave of Absence Policy There may be legitimate reasons such as an extended illness, an extended illness or death of a close family member, or military service, in which a student needs an interruption in his/her flight training program. In such cases due to specified and approved reasons, the student may request a leave of absence. The leave of absence is considered a temporary break in a student’s attendance during which s/he is considered to be continuously enrolled. In order to obtain a leave of absence, the following policy must be adhered to prior to the approval of the leave: • The leave-of-absence is limited to 180 calendar days in any 12-month period or ½ of the total program clock hours converted into days, whichever is shorter. Multiple leaves of absence may be permitted provided the total combined time frame of the leaves does not exceed this limit. • The leave of absence must be requested in writing in advance of the start date of the leave unless circumstances prevent the student from doing so. If the student does not request a leave of absence within a time frame consistent with the Academy’s published attendance policy, the student will be withdrawn. • The student must sign and date the Leave-of-Absence Request Form and specify a reason for the leave with supporting documentation, so that the institution may have a reasonable expectation of the student’s return within the time frame of the leave of absence as requested. The request must specify the specific date of return following the leave. Academy . of Aviation Page 16
• The leave-of-absence request must be approved and signed by the Academy Vice President. • Academy of Aviation will not assess the student any additional institutional charges as a result of the leave of absence. • A student granted a leave of absence that meets these established criteria is not considered to have withdrawn. • Failure to return from an approved leave of absence on the exact return date as shown on the leave-of- absence written request will result in termination from the program of study. • The withdrawal date for students not returning from a leave of absence for purposes of refund calculation is the student’s last day of attendance. Documentation of requests for leaves of absence will be maintained in the student file and monitored by the institution to ensure that the student returns by the scheduled end of the leave or terminated from the institution should the student not return on schedule. Graduation Requirements The performance requirements for graduation are categorized in two categories: practical and knowledge. Knowledge: Students must score 70% or above on all the knowledge exams. Practical: Success of the practical exam is based on the FAA practical test standards publication, available on the FAA website at http://www.faa.gov/training_testing/testing/test_standards/ Additionally, students must complete all required flights, and satisfy all financial obligations to the school. Definition of Clock Hour Clock hours as defined for flight lessons is based on the “Hobbs” meter for the equipment. Hobbs meter time begins upon engine ignition of the equipment and continues until the engine ignition is cut off. This is true for aircraft and simulators. Clock hours as defined for individual ground lessons are measured by the tenth of the hour as calculated by the instructor. Clock hours as defined for the Computer Based Training or online courses is defined as the length of time required to watch the lessons in their entirety. Time required to select a lesson, review the materials, and print lesson reports are not included in the hours accumulated for the course. Any time spent watching a lesson again is not reflected as a clock hour for the purposes of satisfying training requirements. . 2020 Accredited Vocational Program Catalog Page 17
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Student Support Services Our slogan is, “You have the dream, We give it wings”. There is more to that slogan than just flight training, and we aim to make good on that statement in many ways. The Academy of Aviation understands and takes seriously the challenges and stresses of flight training, and particularly so as a career goal. Students will be faced with challenges that will often seem insurmountable. These moments will cause students to question their abilities, their career choices and their training. While all student pilots have faced these challenges, we aim to focus these experiences in a positive and productive way. To better facilitate this goal, the Academy of Aviation has made available to students certain services that will assist them in not only their flight training and career development, but also in some ancillary functions that were not screened for in admissions, but may have a severe and negative impact on their potential for success. By providing services that assist in student life, coping, testing and other areas, we hope to allow them to focus on their progress and succeed on their goal of becoming a pilot. International Student Support International Students have unique challenges daily that can have a negative and severe impact on their academic performance. To ensure our students are receiving the best possible education and support, from Government Compliance to daily needs like banking, language assistance and cultural development, the Academy of Aviation has services specifically tailored to assist our international students. Student Life Career Development The goal of becoming a career pilot is lengthy and there is more than one path to success. Throughout the admissions, enrollment, and orientation process, the Academy focuses on the student’s desired outcomes, suggests courses accordingly and informs students of the benefits and costs. After you are enrolled, support continues with counseling and guidance available throughout your training. First and foremost, our CFI staffers are all career pilots. They are a tremendously valuable resource for students to speak about goals and the best way to achieve these goals; however be aware that the CFI’ are mostly by default on one side of the issue. They have all chosen to earn their CFI rating to allow them to take their first commercial pilot position as a Flight Instructor. There are other options. The vast majority of CFIs are also civilian pilots who did not opt for the military route of training. These are important distinctions and should not be allowed to blind a student to their options. Being well versed in regulations, hiring practices and industry news is important. Further still is educating students and allowing them to research and make their own educated decisions. We recommend that students be guided through the many and diverse industry tools available: AOPA.com Faa.gov Pilotjobs.com Alpa.org AOPA has a contact center that can provide assistance and the ALPA website has a section dedicated to aspiring students. Academy of Aviation Page 21
Housing Housing falls into three distinct categories for our students. The first category is students who opt for the preferred housing at an extended stay hotel. These students will find that the services are better than adequate and that supplemental services are provided for, such as laundry of linens, some transportation and some meals. The second category are students who do not want to stay at the preferred accommodations, but have not been able to locate housing on their own. Over the years, Academy of Aviation has gotten to know some of our student’s landlords and has maintained relationships. We have found that most are eager to have tenants “delivered” to them. The third category are students who have opted for housing on their own as a direct tenant to a hotel or private house without the Academy of Aviation. Disputes between roommates should be resolved by the students themselves, however if this is not possible, all students regardless of housing arrangement should speak to our staff. The Academy will attempt to arbitrate a solution, provide housing options or recommend intervention from the appropriate authorities if there is a chance that safety or legality are an issue. All housed students, particularly those who have entered into a lease with a third party, should be well aware of inclusions and exclusions. Some arrangements require a great deal of support from the student, including heating and cooling payments, television, phone and utilities, as well as household items such as garbage cans that are up to code for the municipality. The Academy can provide assistance in understanding the terms of a lease and ensure parental consent before consulting a student to sign. Students residing in the extended accommodation hotels will not be required to sign a lease. Their agreement will terminate upon request. Students staying in Academy of Aviation recommended housing will be required to sign a monthly lease that will renew automatically and extend for at least the term of their program. Students in Academy of Aviation recommended housing historically will not be held to yearly lease terms, although the landlords have all mentioned they prefer only active students, and as such the Academy will notify of graduations. Students residing in third party accommodations will have to arrange their leases on an individual basis. Most local landlords require at least 1 year terms. Staff should ensure that students understand the possibility of losing security deposits in whole or in part as well as any delays that may be stipulated for the return of such. Students should be aware of their legal rights and responsibilities as tenants in New York State. Academy of Aviation staff is not to present themselves as legal experts, but rather refer students and parents to The New York State Attorney General Office which has prepared the following document available at https://ag.ny.gov/sites/default/files/tenants_rights.pdf This document should be read by any student planning on entering into a lease with a third party. Transportation Transportation to and from school is clearly critical to a student’s success. The vast majority of students have made arrangements independent of the Academy to serve this purpose. At any time there are several cab companies that are serving our students. These companies benefit from serving the needs of our students fairly, however in the event that problems arise, Academy of Aviation staff must be prepared to offer suggestions and alternatives. Transportation options are provided in the New Students Welcome document, however other more specialized options may be required . 2020 Accredited Vocational Program Catalog Page 22
Medical and Family Services Due to the diversity and importance of medical and family services, the Academy of Aviation supports outsourced solutions. As local residents and members of the community, it is our responsibility to assist students in locating and obtaining the services they may need. Emergencies should be brought to the attention of management. Academic Development Academic Development services are provided to ensure that no student within reason is left without the resources required to succeed. These services are critical to the success of our students, the Academy and the aviation industry. Tutoring The flight training dynamic is rich with tutoring opportunities, and as such, few students historically request additional tutoring. However; each student is unique, and tutoring is a powerful tool for assisting those students who require more one-on-one time. Student requests for tutoring should be directed to the student’s coordinator for processing. The coordinator must be involved, as not all tutoring service may be included in the student’s tuition and additional payment must be discussed. Testing Academy of Aviation is an approved testing center for FAA written examinations and has a staff of certified proctors available to answer any questions regarding the written testing procedure. In addition, our Chief Pilot is a Designated Pilot Examiner and an official representative to the FAA on the oral and practical exams. She may be contacted to assist a student who has questions that the student’s instructor cannot answer. Engagement Remaining adequately engaged is critical for flight students, as the skills that are taught are perishable and particularly susceptible to decay while in the formative stages. Flight students should expect to attend at least three flight lessons a week and any required ground school for their stage. Students that are not able to maintain their flight schedule, arrive late, or no-show flights must schedule with their coordinator to discuss the ramifications to their training and any possible solutions to assure success. Students training under the AFSP have a further interaction that requires they be in attendance at the Academy for a minimum of 20 hours a week, regardless of lessons or classes, to maintain status. . Academy of Aviation Page 23
Retention Our ability to provide the above services to our students will aid in the retention of our student body, assure the success of our students and help power the aviation workforce of tomorrow. Students who seek to quit or resign from training are often doing so as a result of other indirect factors that we may be able to identify and assist with, if the proper conversation is allowed to take place. As employees, instructors and administrators, we have a responsibility to ensure no student is left behind for lack of understanding their issues or making all reasonable attempts to help. Arrival/Departure Services Students traveling through one of the area major airports, seaports or rail stations can arrange pickup or drop-off services through the Academy of Aviation. Often this can be done at no charge. Employment Assistance Students enrolled in the Accredited Vocational Programs are assured an interview for employment upon successful completion of their course. Any Accredited Vocational students who have had an incident, accidents or disciplinary action during their courses may forfeit this assurance. Academic Calendar Professional courses are scheduled from 6:30am to 10pm, Monday through Friday. Additional flights or ground lessons may be scheduled on the weekends depending on student need and resource availability. The Academy of Aviation does not maintain a semester based calendar. The Academy of Aviation recognizes the following holidays for all professional programs: Labor Day Memorial Day Independence Day Thanksgiving Christmas New Year’s Day . 2020 Accredited Vocational Program Catalog Page 24
Scheduling Guidelines Flight Operations Aircraft Extensions DISPATCHER RESPONSIBILITY TO UNDERSTAND It is the pilot’s responsibility to return with the FLIGHT PROFILE aircraft by the scheduled due-back time. If an extension is either necessary or requested for any The dispatcher on duty is required to understand the reason, you must call the Flight School at (631) 777- flight profile as outlined on the dispatch request form in its entirety, to include weight, balance, passengers, 7772. Otherwise, the aircraft is expected to be back route of flight, estimated air time, estimated total on time for the next rental or lesson. time, purpose of flight, TFR’s, PIC ability and eligibility Ground Lessons to perform, as well as the financial and operational Individual ground lessons will be scheduled in the interactions with the flight. same fashion as local flights. We ask that 2½ hour An orderly and comprehensive dispatch and recovery blocks be maintained to assist in ground lessons process is critical to a safe flying environment. meshing with the rest of the instructor’s schedule. The Registrar will work with the Operations desk to Dispatchers will process one dispatch or recovery at a fulfill students’ ground schedule requirements. time and will focus all efforts on ensuring correctness and completeness over expediency. No students or Cancellation Policy flight instructors are permitted to take aircraft keys, Aircraft rentals and dual lessons may be canceled dispatch sheets, or flight binders without permission for any reason without charge if there is a minimum from a member of the dispatch staff or management. of 24 hours notice given. If there is less than 24 At any time, should the dispatcher feel the successful hours notice given and weather or illness is not a completion of the flight profile as they understand it is in factor, the student/renter will be charged a no- question, Academy of Aviation, its agents, owners, and show fee. beneficiaries reserve the right to disallow a flight with no prior warning or notice. In the event dispatch is refused Consideration will be given for extenuating based on intentional misrepresentation as to any factor circumstances. Cancellations for weather will be at pertaining the flight profile, the full charge of the flight the discretion of the instructor. may be billed or withheld from the student’s account. No-Show Policy A written statement as to the company’s decision to If a student or a renter is more than 15 minutes disallow a flight may be requested in writing to: late, and no prior notice is given, it is considered a 7150 Republic Airport, Suite 101. Farmingdale, NY “no-show” and the student/renter will be charged 11735 within 5 business days of the incident. a no-show flat fee. Consideration will be given for extenuating circumstances. Airport and Campus Security Only authorized personnel are allowed on the ramp. Academy of Aviation students may apply for ramp access at www.republicairport.net. Badge holders must display their current, activated badge at all times on the air side of the airport. “Displayed” is regarded to mean outside of all clothing and located between your collar and waistline. Guests of AOA must be escorted “portal to portal” by an authorized employee. Students pending badge access, foreign students, or those who do not qualify for ramp access will have to be escorted at all times when on the ramp. Academy of Aviation Page 25
2020 Accredited Vocational Program Catalog Page 23
Student Pilots General Policies 1. All Students must be released by their AOA Instructor prior to any solo flights. 2. The instructor shall verify that the student has received all required training and endorsements prior to each flight. 3. The instructor shall verify that the student has a current medical certificate. 4. At least one instructor must be present at the flight school during all solo flight operations. 5. Students are encouraged to file a VFR Flight Plan for all cross-country flights. 6. The instructor who releases the student for solo flight is responsible for that student unless another instructor knowingly and willing takes over responsibility. Student Check-in policy All students that have a dual lesson scheduled are asked to check in at the flight school 15 minutes prior to the scheduled lesson time. If this dual lesson is to be a cross-country flight, the student will have all flight planning, weather acquisition and documentation complete before the lesson start time. Right to Refuse Services Academy of Aviation reserves the right to refuse services to students and renters for the following reasons: 1. Financial – Accounts with past due balances. 2. Medical – Pilot does not have a current medical. 3. Operational – Student or renter pilot was found to be in violation of a FAR and/or a policy. 4. Administrative – In any event whereby the customer has breached the trust or good faith of the Academy of Aviation, and in doing so has called in to question the safety or security of providing goods or services. 5. Dispatch – As outlined herein, any flight that does not satisfy the dispatcher’s responsibility for dispatch. Complaint Policy All students are urged to share their feedback with their instructors and any staff or faculty that they are in contact with, however we understand that there may be situations where a concern requires additional attention to resolve. Besides having an open door policy, the Academy of Aviation has put a student complaint tracking system in place to ensure that any serious concerns are met with serious attempts at satisfaction. Any student who wishes to lodge a formal complaint may do so by filling out their information at the following link: https://www.aoa.edu/ccp Filling out this form will log a record of the complaint, send an email notification to senior management, and allow for tracking to ensure that your submission is recorded for follow up. Academy of Aviation Page 27
Grievance Procedure Schools accredited by the Accrediting Commission of Career Schools and Colleges must have a procedure and operational plan for handling student complaints. If a student does not feel that the school has adequately addressed a complaint or concern, the student may consider contacting the Accrediting Commission. All complaints reviewed by the Commission must be in written form and should grant permission for the Commission to forward a copy of the complaint to the school for a response. This can be accomplished by filing the ACCSC Complaint Form. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission. Please direct all inquiries to: Accrediting Commission of Career Schools & Colleges 2101 Wilson Boulevard, Suite 302 Arlington, VA 22201 (703) 247-4212 www.accsc.org A copy of the ACCSC Complaint Form is available at the school and may be obtained by contacting (name/position) or online at www.accsc.org. Additionally, the student may file a complaint with the Bureau of Proprietary Supervision of the New York State Education Department at any time. The student may contact BPSS for further details and/or the Student Disclosure Pamphlet at the end of this Catalog. BPSS is located at 116 West 32nd Street, 5th Floor, New York, New York 10001. Student can also telephone the Department at (212) 643-4760, to request an interview for the purpose of filing a written complaint. DISCLAIMER The student should be aware that some information in the catalog may change. It is recommended that students considering enrollment check with the school director to determine if there is any change from the information provided in the catalog. In addition, a catalog will contain information on the school’s teaching personnel and courses/curricula offered. Please be advised that the State Education Department separately licenses all teaching personnel and independently approves all courses and curricula offered. Therefore, it is possible that courses/curricula listed in the school’s catalog may not be approved at the time that a student enrolls in the school or the teaching personnel listed in the catalog may have changed. It is again recommended that the student check with the school director to determine if there are any changes in the courses/curricula offered or the teaching personnel listed in the catalog. 2020 Accredited Vocational Program Catalog Page 28
Academy of Aviation Headquarters are located at: 7150 Republic Airport, Suite 101 Farmingdale, New York, 11735 Admissions: (631) 777-7772 fly@aoa.edu Volume 2020-2 Published: September, 2020
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