2019 WATER QUALITY REPORT - KC Water

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2019 WATER QUALITY REPORT - KC Water
2019 WATER QUALITY REPORT
                                        DELIVERING HIGH QUALIT Y WATER TO YOUR TAP

THE MISSOURI RIVER: KANSAS CITY’S MOST IMPORTANT NATURAL RESOURCE
In the grip of a bone-chilling cold snap in the   the hard work of more than 200 dedicated               KC Water is committed to maintaining and
winter of 2018, a KC Water customer wrote         associates who work in our Water Supply,               updating this system. This fiscal year, we
on Facebook:                                      Laboratory, and Water Distribution Repair              will invest $210.5 million on 48 projects
                                                  divisions, the water delivered to Kansas Citians       to improve the water infrastructure, and
“I want to shout out to the workers who
                                                  surpassed those standards in 2018.                     $141.5 million on 51 projects in our federally
 worked all night last night on the water
                                                                                                         mandated Smart Sewer program.
 main break… Thank you for your tireless          Details of that accomplishment are contained
 efforts. You all deserve an award! WATER         in this annual Water Quality Report, along             These investments paid through monthly
 is ON!!! Blessings to all of you at KC Water     with other information customers often ask             water bills are designed to improve drinking
 Department! You have no idea how much you        about drinking water quality. More information         and environmental water quality, protect
 are appreciated!”                                is available on our website and from other             public health, reduce operational costs,
                                                  sources mentioned in this report. We welcome           improve efficiency, and increase reliability.
Those KC Water associates are not alone.
                                                  questions and comments about water quality.
Nearly 900 associates – water professionals                                                              Human life relies on water to survive. Kansas
who live and work in Kansas City and who are      Water that you see in your taps, tubs, and             City is perfectly located on the Missouri
also customers – bring a special commitment       sinks is only possible through a system you            River as a great place to live, work, and play.
to work every day.                                do not see: Intake and treatment facilities,           On behalf of all KC Water associates, thank
                                                  storage tanks, pump stations, and 2,800                you for the privilege of bringing this precious
That commitment: Excellent water,
                                                  miles of pipe needed to reach every corner             resource into your homes.
wastewater, and stormwater services while
                                                  of a 320-square-mile city.                                     – Terry Leeds, Director, KC Water
serving today’s customers and building a
legacy for future generations.
We have this commitment because we
recognize we are just the current stewards
                                                  THE VALUE OF LOCALLY TREATED TAP WATER
of Kansas City’s most important natural           RELIABLE                                               AFFORDABLE
resource: The Missouri River. We treat about      Through the Rocky Mountains and most of the            Kansas City’s drinking water costs a little
90 million gallons of water every day and         Great Plains, the Missouri River comes from            more than half a cent per gallon. Bottled
deliver it to more than 460,000 residents         more than half a million square miles in all or part   drinking water at a wholesale store averages
and 32 wholesale customers, including many        of 10 states and two Canadian provinces.               $1.16 cents per gallon, more than 180 times
nearby local water utilities.                                                                            the cost of Kansas City tap water.
                                                  SAFE
The Missouri River is known as Big Muddy,
                                                  Experienced, trained, and certified treatment          TASTES GREAT
and for good reason. Tons of silt – and
                                                  plant operators have won statewide recognition         We treat drinking water not only to be safe,
everything it contains – drains from the
                                                  for their performance and expertise. Certified         but also to taste and smell good. We work
river’s half-million-square-mile watershed.
                                                  water distribution system operators, chemists,         hard to meet and exceed your expectations
Federal and Missouri laws and regulations limit   and technicians check thousands of samples             for quality refreshment and taste.
drinking water contaminant levels. Through        each year for more than 250 constituents.
2019 WATER QUALITY REPORT - KC Water
REGULATED CONTAMINANTS
                                                          WATER QUALITY DATA TABLE
  Regulated            Collection       Highest         Range of Sampled
                                                                                  Unit      MCL       MCLG                                        Typical Source                                   In Compliance
 Contaminants            Date          Test Result         Result(s)
 Atrazine               7/3/18            0.51              ND - 0.51             ppb         3            3          Runoff from herbicide used on crops                                                 ✔
                                                                                                                      Discharge of drilling wastes; discharge from metal
 Barium                5/31/2018         0.014             ND - 0.014             ppm         2            2                                                                                              ✔
                                                                                                                      refineries; erosion of natural deposits
 Chromium              5/31/2018           5                   ND - 5             ppb        100          100         Discharge from steel and pulp mills                                                 ✔
                                                                                                                      Discharge from steel/metal factories; discharge from plastic
 Cyanide               3/10/2018           34                  ND - 34            ppb       200           200                                                                                             ✔
                                                                                                                      and fertilizer factories
 Fluoride              4/6/2018          0.968            0.226 - 0.968           ppm         4            4          Natural deposits; water additive which promotes strong teeth                        ✔
                                                                                                                      Runoff from fertilizer use; leaching from septic tanks,
 Nitrate-Nitrite       6/30/2018          4.37             0.441 - 4.37           ppm        10            10                                                                                             ✔
                                                                                                                      sewage; erosion of natural deposits
 Selenium              5/31/2018          2.8                  ND - 2.8           ppb        50            50         Erosion of natural deposits                                                         ✔

BYPRODUCTS OF DRINKING WATER DISINFECTION
      Disinfection                                                        Highest          Range of Sampled Result(s)
                                       Sample Point                                                                                        Unit               MCL               MCLG               In Compliance
      Byproducts                                                          LRAA                    (low – high)
         HAA5                          DBPDUAL-03                           21                            9 - 25.7                          ppb                60                  0                      ✔
         TTHM                          DBPDUAL-04                            8                       0.61 - 14.3                            ppb                80                  0                      ✔

TOTAL ORGANIC CARBON
                                                       Highest        Range of Sampled
        TOC              Collection Date                                                           Unit               TT                             Typical Source                                In Compliance
                                                        Value            Result(s)
 Carbon, Total               3/11/2018                  4.82                2 - 4.82               ppm                0                  Naturally present in the environment                             ✔

LEAD AND COPPER
  Lead and         Collection       90% of KC water levels            Range of Sampled                                     Sites Over
                                                                                                   Unit         AL                                        Typical Source                           In Compliance
   Copper            Date              were less than                    Result(s)                                             AL
 Copper          2014 - 2016                     0.01                     0.002 - 0.027            ppm          1.3            0          Corrosion of household plumbing systems                         ✔
 Lead            2014 - 2016                      3                          1 - 60                ppb          15             1          Corrosion of household plumbing systems                         ✔

WATER CLOUDINESS (TURBIDITY)
   % of samples in compliance               Months                                                   Highest Single                   Month
                                                                  Monitoring Violation                                                                               Sources                       In Compliance
          with standard                     Occurred                                                 Measurement                     Occurred
                 100                              12                         No                            0.1 NTU                       Dec                        Soil Runoff                           ✔

MICROBIOLOGICAL CONTAMINANTS
   Microbiological                                               Result                                              MCL           MCLG                     Typical Source                         In Compliance
   Coliform (TCR)           In the month of October, 0.55% of samples returned as positive                            TT           N/A         Naturally present in the environment                       ✔

UNREGULATED CONTAMINANT MONITORING RULE
        Unregulated Contaminant Monitoring Rule                            Collection Date of Highest Value                             Highest Value                  Range of Sampled Result(s)               Unit
                       Molybdenum, Total                                                 5/31/2018                                         0.003                                  ND - 0.003                    ppm
                            Strontium                                                    5/31/2018                                         0.237                                  ND - 0.237                    ppm
                         Vanadium, Total                                                 5/31/2018                                         0.002                                  ND - 0.002                    ppm

ABBREVIATIONS AND DEFINITIONS
This report shows monitoring results     LRAA: Locational Running Annual              MCLs are set as close to the MCLGs            RAA: Running Annual Average, or the        cause cosmetic effects (such as skin
for data collected from Jan. 1 to        Average, or the locational average of        as feasible using the best available          average of sample analytical results for   or tooth discoloration) or aesthetic
Dec. 31, 2018.                           sample analytical results for samples        treatment technology.                         samples taken during the previous four     effects (such as taste, odor or color)
                                         taken during the previous four               N/A: not applicable.                          calendar quarters.                         in drinking water. EPA recommends
90th percentile: For Lead and Copper calendar quarters.                                                                                                                        these standards but does not require
testing. 10% of test results are above                                                ND: not detectable at testing limits.         Range of Results: Shows the lowest
                                                                                                                                                                               water systems to comply.
this level and 90% are below this level. MCLG: Maximum Contaminant Level                                                            and highest levels found during a
                                         Goal, or the level of a contaminant in       NTU: Nephelometric Turbidity                  testing period, if only one sample was     TT: Treatment Technique, or a required
AL: Action Level, or the concentration drinking water below which there is            Unit, used to measure cloudiness in           taken, then this number equals the         process intended to reduce the level of
of a contaminant which, when             no known or expected risk to health.         drinking water.                               Highest Test Result or Highest Value.      a contaminant in drinking water.
exceeded, triggers treatment or other MCLGs allow for a margin of safety.
requirements which a water system                                                     ppb: parts per billion or micrograms          SMCL: Secondary Maximum                    TTHM: Total Trihalomethanes
must follow.                             MCL: Maximum Contaminant Level,              per liter.                                    Contaminant Level, or the secondary        (chloroform, bromodichloromethane,
                                         or the highest level of a contaminant        ppm: parts per million or milligrams          standards that are non-enforceable         dibromochloromethane, and
HAA5: Haloacetic Acids (mono-,           that is allowed in drinking water.                                                         guidelines for contaminants and may        bromoform) as a group.
di- and tri-chloracetic acid, and mono-                                               per liter.
and dibromoacetic acid) as a group.
2019 WATER QUALITY REPORT - KC Water
KEEPING WATER SAFE FOR YOU
                                                  KC Water – today and for generations –              FLUORIDE
                                                  takes and has taken proactive measures to           Fluoride is a naturally occurring constituent
                                                  protect public health. We are confident in our      in surface water caused by erosion of natural
                                                  treatment process. Constant testing by our          deposits, fertilizer runoff, and factory
                                                  certified laboratory validates the safety of        discharges. To promote strong teeth, Kansas
                                                  water we produce.                                   City, Mo., voters in 1980 approved water
                                                  We recognize that customers undergoing              fluoridation. Fluoride in our water meets the
                                                  chemotherapy, organ transplant recipients,          Centers for Disease Control and Prevention’s
                                                  people with HIV/AIDS or other immune system         optimal target fluoride level and is, on average,
                                                  disorders, elderly persons, pregnant women,         well within federal and state regulations.
                                                  and infants, among others, may be vulnerable to
                                                  constituents that may be in drinking water.         OTHER CONSTITUENTS
                                                                                                      KC Water meets or exceeds federal and state
                                                  These customers, their caregivers, and anyone       regulations for water safety, but customers may
                                                  who is immunocompromised should ask a               wish to know the level of other constituents
                                                  health care provider about precautions they
THERE’S ALWAYS                                    may wish to take with regard to tap water.
                                                  Regarding some of these constituents:
                                                                                                      for health or other reasons. Included are
                                                                                                      immunocompromised customers as well as

SOMETHING IN WATER                                LEAD AND COPPER
                                                                                                      customers concerned about dietary intake
                                                                                                      of sodium; households with water softening
                                                                                                      equipment; fish aquarium enthusiasts; brewers
Drinking water may reasonably be expected         We take proactive measures to ensure lead           and distillers; culinary specialists, or anyone who
to contain at least small amounts of some         and copper are not present in the water we          uses water as an ingredient in manufactured
contaminants, but that doesn’t mean it’s a        produce. If these constituents are found, the       products or beverages.
health risk.                                      most typical source is corrosion of fixtures in
                                                  home or business plumbing. Copper and lead          KC Water checks the water we produce
Federal and state regulations limit the amount
                                                  could leach into water that sits for a time in      for more than 250 organic and inorganic
of certain contaminants in water. KC Water
                                                  plumbing fixtures.                                  constituents, including but not limited to
constantly conducts tests to ensure that
                                                                                                      atrazine, barium, chromium, cyanide, nitrate-
water from your tap is safe to drink. No          We encourage customers to replace any               nitrite, selenium, copper, lead, coliform,
regulatory violations were found in drinking      plumbing that may contain lead or copper. To        molybdenum, strontium, vanadium, alkalinity
water provided by KC Water in 2018.               find a list of licensed plumbers, visit http://     and acidity (pH), boron, calcium, chloride,
Contaminants that may be present in water:        kcmo.gov/planning/contractor-licensing-2/.          color, foaming agents (surfactants), iron,
                                                  Alternatively, here are steps to consider:          magnesium, phenols, potassium, silica, sodium,
Microbial contaminants, such as viruses
                                                  • Use only cold water for drinking and cooking,     sulfate, total dissolved solids, chlorine and zinc.
and bacteria, which may come from sewage
treatment plants, septic systems, agricultural      especially water used to make infant formula,     If you have questions or concerns about these
livestock operations, and wildlife.                 beverages such as coffee or tea, and ice.         constituents or any constituent that may be in
                                                  • Run cold water from 30 seconds to 2 minutes,      water, here are options to learn more:
Inorganic contaminants, such as salts and
metals, which can be naturally occurring            at least until the temperature changes.           • Call the KC Water Laboratory at
or result from urban stormwater runoff,           • Use a water filter certified to meet NSF            816-513-7000.
industrial, or domestic wastewater discharges,      Standard 53 for lead removal.                     • Check the Missouri DNR Water
oil and gas production, mining, or farming.
                                                                                                        Watch at http://dnr.mo.gov/DWW/
Pesticides and herbicides, which may come         CRYPTOSPORIDIUM                                       indexSearchDNR.jsp. Enter “1010415” in
from a variety of sources such as agriculture,    KC Water’s treatment process meets state and          the Water System Number box.
urban stormwater runoff, and residential uses.    federal standards for removal of cryptosporidium,
                                                  a microbial parasite found in rivers and streams    • Have the water in your home or business
Organic chemical contaminants, including          nationwide. However, filtration cannot guarantee      tested by a private laboratory for a fee.
synthetic and volatile organic chemicals that     100 percent removal, and current test methods         Information about testing laboratories can
are byproducts of industrial processes and        cannot determine if these organisms are dead or       be found at http://dnr.mo.gov/env/wpp/
petroleum production. These contaminants          if they might cause disease.                          labs/index.html.
also can come from gas stations, urban
                                                  Cryptosporidium must be ingested to cause           • Contact the EPA’s Safe Drinking Water
stormwater runoff, and septic systems.
                                                  infection. Symptoms include nausea, diarrhea,         Hotline at 800-426-4791, or visit http://
Radioactive contaminants, which can be            and abdominal cramps. Most healthy individuals        water.epa.gov/drink/info/lead/index.cfm.
naturally occurring or be the result of oil and   are able to overcome any infection, but
gas production and mining activities.             immunocompromised people are at greater risk
                                                  of developing severe, life-threatening illness.
DOING MORE TO MAKE KC WATER THE BEST
Beyond making sure that the water we               per million (ppm) of calcium
deliver is safe and healthy, we go beyond          carbonate per liter, meaning
the regulatory requirements to adjust for          it is considered “moderately
aesthetic factors and the cosmetic effects         hard” on the water hardness
that water may cause. Our objective is to          scale. (Soft water is 75 ppm
deliver a high-quality product that is excellent   or less; moderately hard is 75-
not only for drinking, but also for bathing,       150 ppm; hard water is 150-
laundering, dishwashing, and recreational          300 ppm, and very hard water
uses such as spray toys and pools – water          is greater than 300 ppm.)
that is excellent in every respect while also
protecting the environment.                        TASTE, ODOR, AND COLOR                            off flavors, and a slight greenish tint.
                                                   KC Water works hard to make sure we
HARDNESS                                           consistently deliver great-tasting, high-         You may or may not notice these natural
“Hardness” describes the mineral content           quality water, including special treatment        changes, depending on your unique sense
 in water. Hardness is measured by the             to control the taste, odor, and color of the      of smell and taste. If you do, rest assured:
 amount of calcium carbonate in a liter of         water you use.                                    KC Water performs continuous monitoring
 water. Calcium carbonate also is found in                                                           and extensive laboratory testing to ensure
                                                   The Missouri River, while abundant, can           that safe water is delivered to you and
 baking powder, toothpaste, antacids, dietary
                                                   also be very fickle. Spring rains, fall leaves,   that it meets all state and federal safety
 supplements, pharmaceutical tablets, and
                                                   changing Midwest temperatures, melting            requirements for drinking water.
 other consumer products.
                                                   snow from the Rockies, and releases from
KC Water softens Missouri River water              upstream reservoirs affect river water
considerably at our Water Treatment Plant.         quality. Silt and natural organic matter
Water we deliver contains about 100 parts          sometimes cause earthy and musty odors,

STAY INFORMED ABOUT WATER QUALITY                                                                    STATE OVERSIGHT AND
Water quality is susceptible                                        that could affect life and       ASSESSMENT OF OUR
to weather and other
natural occurrences or
                                                                    property, including water
                                                                    quality, severe weather, and     WATER SOURCE
infrastructure issues such                                          flooding. Register at http://
as water main breaks. We                                            kcmo.gov/alertkc.                The Missouri Department of Natural Resources
notify affected customers                                                                            conducted a source water assessment to see how
                                                                  Social Media: Urgent               susceptible our water source – the Missouri River
through several channels:
                                                   information about water quality issues is         and 14 wells fed by the river and groundwater –
www.kcwater.us. Any water quality situation        posted on these KC Water channels:                may be to potential contaminants. The agency
that requires public notice or action will be                                                        defined our water source area and inventoried
                                                   Facebook: www.facebook.com/kcmowater
posted on the KC Water website. Additional                                                           contaminants within that area to check for
information about public notices related           Twitter: @kcmowater                               potential water quality threats.
to water quality issues is available at www.
                                                   Nextdoor: www.nextdoor.com                        Data from that assessment is included in
kcwater.us/boil-advisories-and-orders.
                                                   Traditional Media: Check your favorite            this Water Quality Report and at http://
AlertKC: KCWater and other Kansas                                                                    drinkingwater.missouri.edu/swip/swipmaps/
                                                   media outlet, or see KC Water news releases
City, Mo., departments use this free text                                                            pwssid.htm. Use Public Water Supply System
                                                   at www.kcwater.us/news.
notification system to provide authoritative,                                                        identification code MO-1010415 on that site
rapid, and secure information about situations                                                       for more KC Water data and information.

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                                                                                                                @kcmowater

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 4800 E. 63rd St. • Kansas City, MO 64130
 CUSTOMER SERVICE: 816-513-1313 or 311 • www.kcwater.us/forms                                                   www.youtube.com/kcmowater
 www.kcwater.us                                                                                                 www.nextdoor.com
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