2019 Group presentation - Delta Dore
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A company-wide challenge Climate change, depletion of natural resources, etc. - controlling our energy consumption is a core challenge of the 21st century. In France, buildings represent 45% of energy costs. * We have a role to play in that respect. * Source: Statista 20/06/2019 3
Our vision In a digital world that raises hope and concern in equal measures, we develop reliable, open and secure technological solutions to support energy transition and greater personal comfort, both at home and at work. 60% of our revenue is allocated to energy transition* Including our “technical management” activity and energy efficiency services for tertiary 4 buildings, and heat management products for individual housing
Our solutions We are there to support you from your home to your workplace... Individual Tertiary & collective & industrial housing buildings Optimising comfort, making Controlling energy daily tasks easier and saving consumption, on energy costs by better making building managing equipment ……… …… management easier and enhancing comfort levels for (heating, lighting, alarms, shutters, Hi-Fi systems, occupants thanks to overall etc.) steering solutions that integrate appropriate services. 5
The 4 cornerstones to our ambition INNOVATION PERFORMANCE Innovating to design the smart Enhancing agility, prioritising our homes & smart buildings of projects and boosting profitability tomorrow, thanks to innovation focused on usage and Becoming to allow for investment. openness. the European leader in smart homes & smart buildings CONQUEST TALENTS Growing on an international whilst contributing Developing our employer brand scale to become a European leader in smart homes and to the energy to attract new talents and strengthen satisfaction in the buildings. transition workplace. 6
Company culture supported by our 4 SOFT values SIMPLE Our future is designed with simplicity OPEN Our future is amplified by openness FOCUSED Our future is energized by clear choices TRUSTED Our future is rooted in trust 7
Our conviction: smart is the new power The best way to make homes and buildings smarter, is to give control back to those who live in them Technology must serve users. This conviction is also conveyed internally thanks to an HR policy based on empowerment 20/06/2019 8
Key figures ……… Independent company ……… 8% of turnover invested in R&D Created in 1970 150 employees Family shareholding (70%) 3rd patent applicant in Brittany (INPI prize list in 2018) ……… 860 employees ………9 branches in Europe and Asia 100 employees abroad 40 partner countries 32% of turnover generated by export ……… €145 million in turnover in 2018 ……… French production Group turnover in the space Certified industry of the future of 10 years: +68% 2 production sites International turnover in the space 4.5 million manufactured products/year of 10 years: +242% 10
Operations France 7 sites, Europe: Ardennes Austria, Belgium, Bulgaria, Croatia, Finland, Greece, Lithuania, Luxembourg, Netherlands, Brittany Portugal, Romania, Switzerland, Czech Republic. Ile de France Rhône-Alpes Vendée Lebanon. Europe Germany Guadeloupe, French Guiana, Ivory Coast, Egypt, Spain Martinique. Mali, Tunisia. Italy Norway Poland UK New Asia Reunion Island, Madagascar, Mayotte, Caledonia + 242% in international China Philippines Singapore turnover in the space of 10 years Products sold in + 40 countries Subsidiaries Partners 20/06/2019 11
Our market presence Smart HOME Smart BUILDING 4 million private homes fitted with our products. 10, 000 tertiary and industrial sites optimise their energy consumption 68% of new private homes in thanks to our systems. France use Delta Dore 3,000 products. Service contracts to secure building 12 performance.
Our digital transformation 1970 2008 2015 2016 2018 2019 Product Smart building Smart home Voice Control system for IOT tertiary buildings manufacturer energy portal hub and app control and platform Services Heating Online follow-up Launch Delta Dore Compatible with New-generation lighting and control of of the smart home platform vocal assistants. D-one BMS web alarms, your building’s used for providing our platform to control etc. energy data controlling your partners with Service offer to buildings whilst home via access to the private individuals integrating the BIM smartphone or world of smart (JV with Crédit Mutuel Arkéa) and incorporating tablet. homes data. 13
Zoom on our smart home markets 20/06/2019 14
The smart home market in Europe Annual market growth +32% projections including vocal assistants Until 2022 High equipment potential % of houses fitted with “smart home” equipment €10.8 Turnover from “smart home” Scandinavia 30% billion equipment United Kingdom 20% Germany 15% % of homes fitted 25 Homes fitted with at least 1 9.4 with at least one France & Belgium 10% connected million “smart home” object “smart home” % Spain & Italy 6% object Source: Statista 2018 estimate 20/06/2019 15 Full data: Statista 2018
We are... SIMPLE
Smart Homes by Delta Dore To dialogue with your house as simply as possible. a unique app to control all your equipment 2 control modes Either the “icons” of your equipment or customised using photos of your house 17
Smart Homes by Delta Dore Keep an eye on your consumption Automatically Add our partners’ control your doors, equipment shutters or gates Protect your family Create scenarios to and your property make your life easier Customise the app Set your heating for using pictures of more comfort your home Enjoy listening to or watching your music or films from 18 any device
Our smart home applications Installable without work needed No subscription and free apps Customisable with room visuals Voice command Secure & protect personal data Scalable: guaranteed forward compatibility TYDOM LIFEDOMUS smart homes for all top of the range • Control your lighting, heating, • Control your multimedia and connected shutters, alarm, etc. objects • Compatible with partner • multi-protocol – multi-brand brands • Interface customisation with instant photos and videos 20/06/2019 19
A multi-purpose offer of connected objects for your home Heating - Cooling Openings Multimedia Lights Security Outdoors 20
Our product advantages Leader on the French thermostat market The most autonomous alarm system 800,000 units sold per year Tyxal +: 10-year battery Leading brand requested in the field of life, long-range radio “Smart thermostats”, ahead of Bosch and 5-year guarantee and Netatmo, with a score of 7.91. Source: Statistas – Capital magazine The very best camera resolution The most economical roller shutter Tycam: full HD image, day and night Tymoov: driver of the “brushless” technology, 50% less energy consumption. 20/06/2019 21
Our product advantages Accessible and versatile hub The smallest nano-modules Tydom, a hub with an accessible price, Tyxia: its small size means it can be used to control lots of different equipment easily built in. It is also more energy- (heating, lighting, shutters, etc.) efficient. A real technology hub! Smart homes for all ! The first customisable app Tyxia switch: long battery life and high level of flexibility Tydom: using photos of the inside of your home to 3-in-1 lighting switch control your house with that can be affixed or stuck on any more ease. backing (wall, piece of furniture, glass, etc.), with a 10-year battery life. 20/06/2019 22
Our customers Industrial partners Retailers Service providers Professional installers Door, window, heating, air-conditioning, A network of distributors with over 3,000 points sound, video manufacturers as well as banks, of sale in Europe. And a network of over 10,000 insurance companies, energy operators, etc. tradespeople in France to assist you in the selection and installation of our solutions. End consumers 23
Interacting with our customers Interactive pages Call centres #deltadorecommunity To live the smart home A call number dedicated to private Ask your questions on the experience. customers. www.deltadore.co.uk chatroom A call number dedicated to and stay tuned on social media Bordeaux - Rennes - professionals. Düsseldorf - Barcelona 24
Our assets Including x that are compatible Simplicity Openness Remote control offer (wireless/no work required) Large ecosystem A single app for all uses 120 partners Offer designed to make user experience IoT platform simpler (UX) Eco-friendly Quality Environmental friendliness Made in France 10-year backward compatibility 5-year warranty Anti planned obsolescence 10-year battery life Customer proximity Privacy 2 call centres of your personal data 1,000 tradespeople trained each year No business model 4 concept homes concerning your data 20/06/2019 25
We are... OPEN
Moving towards more openness... Delta Dore wishes to rise to the challenge of interoperability and thus break through one of the main barriers holding smart homes back. • Compatible with more than 120 equipment manufacturers (Atlantic, K-Line, etc.) • Compatible with Alexa and Google Home • IoT platform open to our partners 20/06/2019 27
Our offer is compatible with several brands A universal smart home offer: our offer is compatible with most home equipment brands. Heating Openings Air-conditioning Sound & door station Service providers 28
Voice control compatibility OK Google, switch off the veranda light Our smart home is compatible with vocal assistants so you can enjoy an even more intuitive experience. By the end of 2018, 75 million speakers 20/06/2019 29 had been sold throughout the world.
Our offer for industrial partners We support businesses (service producers or providers) through their connectivity revolution and offer transformation processes. We allow them to make a difference on the market, with a Smart Home offer to enhance their customer promise. ? EDF chose Delta Dore for its IoT Did platform (Sowee) you know 30
Delta Dore’s Smart Home IoT platform We have developed our own IoT platform to deliver tailored services and adapt to the needs of our customers Users Industrial partners ‘I want alternative ways of ‘I want to improve support of my controlling my home’ connected devices’ ‘I want to view a temperature ‘smart home’ ‘I want information about my log and receive notifications system’ when the limit values are platform exceeded’ by DELTA DORE Energy operators Installers ‘I want access to controls for Delta ‘I want to upscale my range of Dore devices’ services for my customers’ ‘I want to recover Delta Dore product ‘I want to save time’ data’ 31 Platform retained by EDF
Delta Dore’s Smart Home IoT platform Services (voice control, remote control, etc.) + Smart Home Delta Dore platform + Connectivity solution (gateway, protocol integration, etc.) ) Our partners’ products 20/06/2019 32
How our platform works Accessible to ALL The platform collects data, analyses them and correlates them to produce added-value services Service examples Energy operators: feedback on = consumption habits (anonymous) Industrial companies: customised smartphone application Tydom hub or Installers: predictive equipment partner brand maintenance End customer: voice control using Alexa & Google home, AS2D services Sales force: customer relations management tool API: Application Programming Interface 20/06/2019 33 refers to the interface open to external partners to provide product interoperability.
Openness via our APIs API (Application Programming Interface) refers to the interface open to to external partners to provide product interoperability • Support market development • Improve access to the smart home • Diversify applications and partners (service operators, property developers, Gafa, etc.). • Open to all tertiary market standards • Ability to operate all installed BMS • Ability to interact in eco-neighbourhoods and smart grids 34
Moving towards more services Services are a major cornerstone of our development. In 2018, Arkéa Crédit Mutuel & Delta Dore joined forces to create the ASD2 company, that... ...offers each occupant a set of services: - My house is secure (remote surveillance linked to an operational team) - My family is protected (24/7 assistance, medical help, etc.) - My day is made easier (smart home) 20/06/2019 35
My connected home Atlantic, K-line and Delta Dore, pioneers in the world of smart homes, have now joined forces and opened an interactive and exchange forum in Bordeaux aiming to introduce simple and ingenious solutions in the field of thermal comfort, security and well-being in the home. 36
TRUSTED They trust us thanks to...
Our advantages regarding tradespeople Electrician & Expectations Our assets heating engineer • Finding THE perfect solution to • Consultancy and product expertise meet his project’s requirements. • Proximity and availability of our sales network • Being trained in market evolutions • Customer support (call centres) • Getting the support they need • Training centre (1,000 installers trained per year) • Reliable solutions and wide array of offers • Remote solution (easy evolutions) • Long-lasting solutions (no discontinuity over time) • Installations can evolve over time 20/06/2019 38
Our assets for constructions companies & promoters Construction Expectations Our assets company / Promoter • Enhancing property value • Dedicated “prescribers” team • Standing out from the • Innovative and normative products competition • Highly compatible with market equipment • Providing a service to manufacturers customers • Vision of the future: Involved in experiments for future constructions (Comepos, etc.) • Made in France – French Tech 20/06/2019 39
Our assets for service providers (banks, insurance companies, energy operators) Service Expectations Our assets provider • Having a trust-worthy partner • Arkea-DD AS2D structure • Experts in smart housing • IoT platform • Renowned company • Solution integration • Product reliability 20/06/2019 40
Zoom on our Smart Building markets 20/06/2019 41
The smart building market in France An opportunity for growth linked to the regulatory, environmental and technological context. Regulatory and Growth in the number BMS market €333 +31% of connected points in buildings million 2017-2018 BMS market €75 €61 Service market Sources: Gimelec million million Size of the Source: ACR 2017 existing tertiary building market in France 930 million m² 42
2020 environmental regulation Did ? In 2020 you know new buildings will need to compensate for for their consumption by producing their own energy, thanks to renewable sources. 43
The world of construction is evolving Technology development Smart City All IP, POE, Lifi, Development of new services functions in the cloud, IOT, etc. between buildings Regulation New players RT2012/BR2020/ Software publishers, telecoms, Sets requirements and energy operators, data scientists standards Energy production BIM Local production, prediction Geolocation of people, object of consumption, limiting energy georeferencing, new services needs Occupants in the heart of their Flexibility buildings Optimise equipment operation and Accounting for the needs of occupants durability according to occupation to create new services rates Cybersecurity Protection of data, respect for 44 confidentiality, ensure data quality
Our involvement Giving the power to Doing co-construction work on stakeholders so they can feel new services empowered in their own buildings • Construction/Operation/Main tenance • Owner • Occupants • Operators • Technical teams Simplifying building usage Mobility & Scalability • Making technical aspects simpler • Providing the right information • Space management and for the right person at the right optimisation time • Value creation 45
Smart Building by Delta Dore BIM DATA AGGREGATION INFRA Operational optimisation Enhancing performance Visualising it in just a glance • Saving time • Ensuring more openness and • Understanding and acting and money! interoperability quickly • Intuitive user experience • Centralising data in one place • Anticipating deviations and discomfort • Offering new service to boost • Collecting, tracking and operations and comfort processing data efficiently • Meeting the cybersecurity requirements of the BMS network Unlimited possibilities... 46
Overall solutions for controlling buildings Controlling BMS supervision IoT platform performance D-One BMS SUPERVISION & WEB PLATFORMS New! Operation BIM DEL-SYS Energy Box Controlling and pooling devices PRODUCT RANGE Boosting Support Energy efficiency Installation security Training performance value and making it more durable SERVICES 47
We are... OPEN
We chose to be open... Our smart building offer is both open and interoperable. We are able to integrate all types of equipment regardless of their brand and protocol. 49
a new form of user experience Control systems Accessing all of the building’s data via a unique web platform BIM Meeting the need for analysis, Aggregation and follow-up, diagnosis and indexing automation, including the of big data Third-party ISs predictive kind. CAMM, access control, alarms, security, weather services, provider data, Documentation centre renewable energy, etc.) Visualise and act in a 3D environment thanks to the BIM model Archive history (technical alarms, temperatures, statistics, etc.) 50
the offer that will revolutionise BMS systems D-One encompasses all our product and software solutions Systems Systemsoffer offer D-One Web Services (TyOffice, etc.) D-One Cloud Edition (web portal, etc.) D-One Site Edition (BMS supervision, etc.) D-One Floor Server (PNM*, etc.) D-One Controllers (Module controllers, Energy Box, DEL- SYS DB, DL, DK3, etc.) *PNM: PLC Network Management 51
The benefits of Ensuring durable investments and guaranteeing performance Cost of a building CONSTRUCTION OPERATION • Energy Giving value • Maintenance 20% 80% to the use • Work Life Quality • Space optimisation of the BIM model Highest cost item: fluids (24%) Sustainable real estate observatory - 2018 barometer Buildings That are valued and pleasant to live in That are responsible - RE 2020 52
New Smart Building services Our services will help you simplify installation management, generate savings and draw benefits from collected data. Efficiency Security Training Agility Energy efficiency Installation security Skills development Support for your sites services Guaranteeing security Strengthening your Ensuring the operation for all equipment and knowledge and performance of Understanding and your BMS installation processing your energy installation data data to better control consumption 53
Valuing your property assets Increasing building use value Heightening building attractiveness • Delivering premium services to stakeholders • Relevant performance indicators Optimising operating costs • Overview of the building’s overall cost • Intuitive solutions • Simplified space management (co-working, etc. ) Guaranteeing comfort and quality of life • Thermal, visual comfort and air quality • Putting humans back in the heart of smart buildings • High added-value services for occupants 54
Our assets Openness Flexibility Multi-protocol, multi-constructor Scalable solutions Multi-device Tailored to each individual approach project Support Quality Single contact person Made in France Turnkey solutions Multi-trade expertise Customer proximity Privacy 3 sites in France Data protection 1 call centre in France 1 technical and sales hub in each region 20/06/2019 55
TRUSTED They trust us
Our customers + 10,000 sites fitted out In France and overseas 30 % Tertiary buildings 60% Industrial buildings 10% LDC, Fleury Michon, Sodebo, Nicoll, Airbus, Bouygues, Unibail, Vinci, Véolia, Carrefour, Vilmorin, EADS, Cigo, Leroy Somer, etc. Les Mousquetaires, Tour Blanche, Safran, Rustan’s (Philippines), Federal Ministry for Education and Research (Germany), Hyatt, Novotel, etc. Other types of buildings 30% Singapore Sports Hub, Seine Musicale, CHU Angers, National Rugby Centre, Les 57 Prairies de la mer campsite, etc.
Our assets for engineering offices Engineering Their needs Our assets office • Intuitive and customised solutions • Finding a solution for saving energy, guaranteeing comfort and complying • Scalable solutions throughout the with regulations project and building’s life cycle • Easy implementation • Easy implementation • Easy-to-use solution for the end • Guaranteed performance for our customer solutions • Expert support throughout the entire • Technical and sales support prior to the project (availability, responsiveness project. regarding requests for information) 20/06/2019 58
Our assets for building operators Building Their needs Our assets operator • Controlling comfort levels • 360° vision of the building & equipments for occupants • Average ROI between 1 and 5 years • Reducing intervention time • Guaranteed 30% savings • Increasing service levels • Support provided by our online service • Complying with performance-related teams (Technical Support) contractual commitments • Help with operation and control • Reducing operating costs • Energy assessment, audits, etc. • Conducting energy monitoring tests within the building 20/06/2019 59
Our assets for property asset managers Property asset Their needs Our assets manager • Guaranteeing building • Proving performance levels attractiveness and thus • Knowing the occupants’ satisfaction level occupation rates • Reducing operating costs by • Boosting property asset valuation saving on energy consumption • Being granted certifications, etc. 20/06/2019 60
APPENDICES for your presentation if necessary 61
Delta Dore in 1 slide Our assets Delta Dore French production A French family-run group, leader Certified factory on the smart home Key figures of the future and building market 860 employees €145 million in turnover in 2018 Innovation 12% of the turnover 8% of turnover invested in R&D 41 active patents 9 branches in Europe and Asia Customer proximity 3 call centres 88% of the turnover Openness Our ambition Large ecosystem • Being a major energy transition stakeholder • Being a European leader on our markets Simplicity Solutions that are easy • Boasting 70% of turnover for export to install and use 62
A logo that represents us well... We create smart solutions Our ecosystem is Our DNA is for the home and buildings open and complementary Digital all the way through 20/06/2019 63
Innovation at the core of our corporate values 8% of the turnover dedicated to R&D • 150 experts technicians, engineers and doctors • 41 patents published • 50 years of expertise in energy management and wireless transmission • 5 years of expertise in IoT platform and smart home applications Bonnemain site - anechoic chamber 64
A cutting edge industrial tool 4.5 million products produced in France on 2 production sites 65
1970 Company founded by Monique and Joël Renault. 1982 1st remote-controlled thermostat 2000 Tyxal alarm systems launched 2004 Home automation offerand our ecosystem created 2008 Buy-out of Energie Système and Trilogie, an offer for smart buildings from 2009 International operations deployed to 2013 5 subsidiaries opened in Asia & Europe 2014 Opening of the first “my connected home” area 2015 Tydom smart home offer launched 2018 Executive Board change: Pascal Portelli & Claire Rostren First solution to boast voice control compatibility 66 2019 Launch of D-One, a BMS web platform integrating BIM and aggregating data.
French production EQUIPMENT 10 robots and 3 cobots 7 S.M.C. lines (surface mounted components) 1 traditional line 1 lead free wave soldering machine Tropicalisation machines (varnishing, resin coating) 67
Committed to… Delta Dore partners with other groups & start-up businesses to develop the diversity of the local digital ecosystem. 68
Logistics centre 5,000 m² logistics centre in Tinténiac (35) 69
Our CSR commitments Social Economic & societal Environment Talent development Territorial involvement Eco-designed products • 4% of turnover dedicated to training • French production • miniaturisation, 10-year battery life, etc. • career follow-up • 7th employer in the Saint-Malo area • PEP ecopassport: declaration of the • internal advancement prioritised • partnerships with schools environmental impact of products Well-being at the workplace Purchasing charter Controlling energy & giving priority to green • equality between men and women • integration of social & environmental issues • ‘quality of life at the workplace' committee • health & safety prevention initiative Consumer security energy • personal data protection • EDF contract integrating renewable energy • minimum radio waves • audit and improved use of energy Balance between resources on our sites professional and personal life Innovative project • Teleworking sponsorship Waste recovery • part time authorised • 90% of our waste is recycled • Energy Observer: energy-autonomous • nursery facilities • sorting platform on production site hydrogen boat • right to disconnect (French law against out-of- ISO 14 001 certification • Comepos: positive energy home hours business email checking) 70
Energy Observer Partner A project in line with our values • Minimising our impact on the environment • Supporting energy transition • Innovation and challenge The boat Energy Observer is fitted with Delta Dore products to control lighting, heating control, consumption monitoring and safety systems (alarm). 71
HR achievements Capital published a list of the “Best employers in France in 2019” Delta Dore was awarded 8th position (out of 56) in the category “Electrical equipment” 72
Environmental friendliness ECO DESIGN ISO 14 001 Product eco-design ‘environmental management' to help reduce our impact For our production sites on the environment. And the logistics centre RECYCLING PEP ECOPASSPORT 90% of our waste is recycled. Tool used to measure and compare A sorting platform at the heart of the Bonnemain site. each product’s environmental impact. 73
The widest ecosystem of compatible brands in the market OPENINGS HEATING & COOLING front door, roller shutter, blinds… heat pump, electric heater, underfloor heating... ENERGY OPERATOR - BANK HIFI - SOUND - VIDEO 74
Tailored support for professionals To help our corporate customers (installers, retailers, etc.) we provide support before, during and after sales to develop their turnover. They have access to a wide array of services such as training, assistance to find home automation services, product installation and a call centre. Call centre 1980 Creation of dedicated to professionals the training centre 45 Employees 1000 10 Training Trainees trained themes 75
My Connected Home by Delta Dore Interactive showrooms to live the smart home experience. To find out how to make your life at home easier by controlling equipment (doors, shutters, alarms, heating, lighting, TV & Hi-Fi) from a tablet or smartphone. 76
Partnerships with schools Agreements with 78 schools Home - Digital Electronic Systems (SEN) and vocational automation Electrotechnics, baccalaureate) vocational - Energy and Communicating degree) Equipment (ELEEC) Pro Developments degree Product donations Mecatronics Contests Home automation projects Events in schools and universities Conferences in schools Job, internship workshops, Recruitment forums, Conferences about our areas of expertise, Meetings with businesses/visits. 77
Preparing the market of tomorrow Through these trade unions, all the industrial players communicate about the common challenges to Trade unions take on the new markets (energy efficiency, population ageing, Smart Grid). Presence in 5 trade unions. Their mission: promote electricity and home automation (Promotelec) and energy efficiency Partner (Promodul), by raising the awareness of sector's associations stakeholders of the advantages and quality of the facilities. Competitiveness Support businesses in their research work. clusters 78
A multi-purpose offer Heating - Cooling Openings Lights Multimedia Security Outdoors 79
And on www.deltadore.co.uk
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