2018 Q3 - Open Government Program
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2018>Q3 Applications Management Consulting Ltd. Calgary & Area Labour Market Report This Calgary and Area Labour Market Report is produced four times a year and provides results on labour market needs, shortages and issues from the perspective of employers in the Calgary Region.
Table of Contents Summary .................................................................................................1 Calgary Economy ..............................................................................................1 Calgary Population ............................................................................................5 Job Vacancies ...................................................................................................6 Labour Force Statistics - Calgary ......................................................................7 Labour Force Statistics - Alberta: Indigenous Peoples .....................................9 Labour Force Statistics - Alberta: New Immigrants .........................................11 Industry Employment.......................................................................................12 Employer Survey .............................................................................................13 Employer Survey - Q3 2018 Results .....................................................17 Survey Profile ..................................................................................................................17 Past Business Activity .....................................................................................................18 Future Business Activity .................................................................................................19 Layoffs ............................................................................................................................20 Vacant Positions..............................................................................................................22 Future Employment .........................................................................................................24 Most Successful Recruitment Methods ..........................................................................27 Recruiting Difficulties ......................................................................................................29 Employee Turnover .........................................................................................................33 Most Successful Employee Retention Strategies ...........................................................36 Supplemental Questions - Diversity and Inclusion in the Workplace .............................39 Current Employment of Diversity Groups .......................................................................41 Diversity and Inclusion Initiatives ...................................................................................43 Future Employment of Diversity Groups .........................................................................44 Employer Supports for Diversity and Inclusion ..............................................................47 Benefits of a Diverse Workforce .....................................................................................49 Appendix A: Survey Methodology ........................................................54 Appendix B: Employer Survey - Q3 2018 Occupation Results.............55 Calgary and Area Labour Market - 2018 Q3 Report
1 CALGARY ECONOMY SUMMARY Q3 2018 Summary The Calgary Census Metropolitan Area (CMA) economy is forecast to expand by just 0.8% in 2018. Annual real GDP growth is projected to average slightly above 1.0% over the next few years. Calgary Economy PAST GROWTH CURRENT GROWTH FUTURE GROWTH Thanks in part to rising oil Economic growth in the While population growth in the prices and a recovering energy Calgary CMA is expected to Calgary CMA is expected to sector, the Calgary Census moderate relative to 2017’s remain relatively high over the Metropolitan Area (CMA) rebound, with real GDP growth next few years and should economy posted strong growth forecast at a rate of 0.8% in contribute to gains in the of 4.9% in 2017 following two 2018. Leading sectors are services sector, industries years of significant contraction. expected to include health related to the energy sector Calgary had the fastest care services and infrastructure exhibit a muted growth growing economy among major construction projects. Montreal outlook. The price of Western metropolitan areas in Canada (2.9%) and Winnipeg (2.7%) Canadian Select (WCS) oil in 2017, followed by Vancouver are projected to be the fastest declined rapidly over the (4.5%) and Victoria (4.1%).1 growing CMAs in the country quarter, from US$53 per barrel in 2018. in July 2018 to US$40 in September. Calgary Past GDP Growth 2017 Calgary GDP Growth Forecast 2018 Calgary GDP Growth Forecast 2019 Oil & Gas 10.9% Health 2.8% Health 2.8% Accom & food 7.3% Construction 2.0% Transp & ware. 2.0% Transp & ware. 6.9% Transp & ware. 1.9% Education 1.9% Retail trade 6.7% Education 1.2% Construction 1.8% Manufacturing 6.2% Prof, sci, tech. 0.6% Accom & food 1.7% Construction 4.4% Fin, ins, real est. 0.5% Retail trade 1.6% Prof, sci, tech. 3.7% Oil & gas 0.5% Prof, sci, tech. 1.0% Fin, ins, real est. 2.1% Retail trade 0.5% Fin, ins, real est. 0.9% Education 1.9% Accom & food 0.4% Oil & gas 0.5% Health 1.2% Manufacturing 0.3% Manufacturing 0.3% 0% 4% 8% 12% 0% 1% 2% 3% 0% 1% 2% 3% 1 All past and forecast data from Applications Management Consulting Ltd, Calgary & Area Labour Market Forecast: 2018 Summer Report.. Calgary and Area Labour Market - 2018 Q3 Report
2 CALGARY ECONOMY SUMMARY Q3 2018 The discount for Canadian heavy oil, as measured by the Western Canada Select (WCS) price differential to West Texas Intermediate (WTI), averaged 32% or US$22.25 per barrel in the third quarter of 2018. OIL PRICES INFLATION WEEKLY EARNINGS The price of WTI oil rose to Consumer prices in Calgary The weekly earnings of payroll an average of US$70 per rose 2.4% in September 2018 employees in the Calgary CMA barrel in Q3 2018, from US$48 (y/y), similar to Alberta and averaged $1,150 in September in Q3 2017. WCS, the slightly higher than Canada 2018, $6 lower than the Canadian heavy oil benchmark, (+2.2%). Calgary recorded price previous month but $15 higher averaged US$47 per barrel in growth in all eight major than September 2017. Q3 2018, from US$38 a year consumer categories, with the Calgarians employed in the earlier. Consequently, the highest growth rate in utilities industry had the differential of WTI over WCS transportation. In September highest average weekly widened to US$22.25 in Q3 2018, transportation alone earnings at $2,013 in 2018, from US$9.94 in Q3 added 1.3 percentage points September 2018, while 2017. to the annual inflation rate. accommodation and food WTI oil prices are projected to Higher gasoline prices (+23%) services employees had the average US$68.46 per barrel in was a main contributor to the lowest weekly earnings at 2018 and US$69.56 in 2019.2 rise in transportation costs.3 $590.4 WTI Prices, Quarterly Avg. (US$/bbl) Calgary Inflat. Rates Sep 18 (y/y) Calgary CMA Avg Weekly Earnings All items 2.4% Q3 18 $70 Transportation 6.3% Sep 18 $1,150 Alcohol & tobacco 3.2% Q2 18 $68 Health & pers. care 2.3% Q1 18 $63 Clothing & footwear 1.8% Aug 18 $1,156 Shelter 1.8% Q4 17 $55 Food 1.5% Household ops 0.5% Sep 17 $1,134 Q3 17 $48 Rec., ed., & reading 0.3% $0 $25 $50 $75 0% 4% 8% $0 $400 $800 $1,200 2 Baytex Energy Corp. Historical Oil Pricing.WTI forecast source: Energy Information Administration, Short Term Energy Outlook, October 10, 2018. 3 City of Calgary, September 2018 Inflation Review, October 19, 2018 4 City of Calgary, Corporate Economics, Economics, Labour Market Review, August and September 2018. Calgary and Area Labour Market - 2018 Q3 Report
3 CALGARY ECONOMY SUMMARY Q3 2018 The number of Calgarians receiving Employment Insurance (EI) benefits declined to 14,710 in Sept. 2018, the lowest level seen in over 3 years. NON-RESIDENTIAL EMPLOYMENT DOWNTOWN CONSTRUCTION INSURANCE OFFICE MARKET Investment in non-residential Employment Insurance (EI) Calgary’s downtown office building construction in the beneficiaries receiving regular vacancy rate fell slightly to Calgary CMA totaled $954 benefits in Calgary fell to 25.2% in Q3 2018, from 26.0% million in Q3 2018, up 7.9% 14,710 in September 2018, the previous quarter and year-over-year. Investment in down 9.7% from the previous 25.7% year-over-year. Total institutional and governmental month and down 33% year- vacancy for the downtown projects, which made up 38% over-year. The last time the office market, as of Q3 2018, of non-residential construction number of beneficiaries in was 11.7 million square feet spending in Calgary, rose 66% Calgary was below the 15,000- (msf), compared to 3.0 msf at y/y. Investment in Edmonton mark was April 2015 (14,640). the end of 2014. Vacancy is was down nearly 11% y/y in This overall downward trend is forecast to rise as high as Q3 2018, while nationally, non- forecast to continue as 26.6% with the addition of the residential investment rose Alberta’s economy and labour 460,000 sf TELUS Sky building 5.6%.5 market move toward recovery.6 at the end of 2018.7 Inv. in Non-Res Construction Q3 18 (y/y) Calgary EI Recipients Calgary Downtown Office Vac. Rates Calgary 7.9% Q3 2018 25.2% Sep 18 14,710 Q2 2018 26.0% Edmonton -10.9% Aug 18 16,290 Q1 2018 25.6% Alberta -3.4% Q4 2017 26.0% Sep 17 22,100 Canada 5.6% Q3 2017 25.7% -30% -20% -10% 0% 10% 0 10,000 20,000 30,000 0% 10% 20% 30% 5 Statistics Canada. Table 34-10-0011-01 6 Statistics Canada. Tables 14-10-0013-01 and 14-10-0012-01. 7 Avison Young, Third Quarter 2018 Office Market Report Calgary, Calgary and Area Labour Market - 2018 Q3 Report
4 CALGARY ECONOMY SUMMARY Q3 2018 Consumer bankruptcies in Calgary were up 9.7% year-over-year to the end of Sept. 2018. PROJECTS UNDER CONSUMER BUSINESS CONSTRUCTION BANKRUPTCIES BANKRUPTCIES As of September 2018, there The number of Calgarians that Nineteen Calgary businesses was an inventory of 97 major filed for personal bankruptcy filed for bankruptcy in Q3 projects (with a minimum cost fell to 406 in the third quarter 2018, nearly double the of $5 million) under of 2018, from 483 the previous quarter and up from construction in Calgary, valued previous quarter and 383 year- 15 bankruptcies in Q3 2017. at an estimated $14.8 billion. over-year. Infrastructure projects To the end of September accounted for 35% of the Year-to-date September 2018, 2018, a total of 44 Calgary value of the projects ($5.1 consumer bankruptcies in businesses filed for bankruptcy, billion), while mixed-use Calgary totaled 1,268, a 9.7% similar to the 45 bankruptcies projects accounted for 27% increase from the 1,156 filed in the first nine months ($4.0 billion) and institutional bankruptcies filed in the first of 2017. 10 projects accounted for 14% three quarters of 2017. 9 ($2.0 billion).8 Value of Calgary Projects ($bill) Calgary Consumer Bankruptcies Calgary Business Bankruptcies Infrastructure 5.1 Mixed-use 4.0 Q3 18 406 Q3 18 19 Institutional 2.0 Commercial 1.3 Residential 1.1 Q2 18 483 Q2 18 10 Tourism/Rec 0.6 Pipeline 0.5 Retail 0.1 Q3 17 383 Q3 17 15 Industrial 0.1 0 2 4 6 0 100 200 300 400 500 0 5 10 15 20 8 Alberta Government, Inventory of Alberta Major Projects. 9 Office of the Superintendent of Bankruptcy Canada, Insolvency Statistics in Canada - Second Quarter 2018. 10 Ibid. Calgary and Area Labour Market - 2018 Q3 Report
5 CALGARY POPULATION SUMMARY Q3 2018 Calgary’s population reached 1.267 million in April 2018, a 1.7% increase year-over-year. Over the 2018 - 2023 period, the population of the City of Calgary is projected to grow by an annual average of 26,300 per year. Calgary’s senior population (aged 65+) is forecast to increase by about 25,400 over the next 5 years, to 160,200 in 2023. Calgary Population TOTAL POPULATION YOUTH POPULATION SENIOR POPULATION Calgary’s population as a Calgary’s youth population Calgary’s senior population whole is forecast to grow by (aged 15 - 24) is projected to (aged 65+) is forecast to grow about 131,400 over the next grow by just 4,400 over the by about 25,400 over the next five years, from 1.267 million next five years, from an five years, from 134,800 in in 2018 to about 1.399 million estimated 148,100 in 2018 to 2018 to about 160,200 in in 2023. According to the City 152,500 in 2023. Since this is 2023. Rapid growth in the of Calgary’s most recent projected to be the slowest senior population is expected projections, there will be some growing age cohort over the to put pressure on some of shifts in the demographics of next 5 years, some Calgary Calgary’s services and the population that will impact businesses looking for entry- infrastructure. Calgary over the next 5 level workers may have years.11 difficulty filling vacant positions. Calgary Pop. Growth Forecast Youth Pop. Growth Forecast Senior Pop. Growth Forecast 2023 1.9% 2023 0.9% 2023 3.8% 2022 2.0% 2022 1.0% 2022 3.8% 2021 2.1% 2021 0.9% 2021 3.5% 2020 2.0% 2020 0.5% 2020 3.4% 2019 1.9% 2019 -0.4% 2019 3.1% 0% 1% 2% 3% -1% 0% 1% 2% 0% 1% 2% 3% 4% 5% 11 Sources for all population growth forecasts: City of Calgary, Corporate Economics, Calgary and Region Economic Outlook 2018 - 2023, Fall 2018. Calgary and Area Labour Market - 2018 Q3 Report
6 JOB VACANCIES SUMMARY Q3 2018 The number of job vacancies rose 5.5% in the Calgary region, 15% in the Edmonton region, and 35% in the rest of Alberta year-over-year in Q2 2018. Overall, Alberta employers reported about 59,900 job vacancies in Q2 2018, an 18% increase compared to Q2 2017. Alberta businesses reported 59,935 job vacancies in Q2 2018, up 9,010 (+17.7%) from Q2 2017. The province’s overall job vacancy rate increased to 3.0% in the second quarter of 2018, from 2.6% a year earlier. In Calgary, job vacancies were up 1,600 (+9.6%) year-over-year, while in Edmonton, the number of job vacancies increased by 2,245 (+16.4%). Calgary’s job vacancy rate stood at 2.5% in Q2 2018, unchanged from the previous year, while Edmonton’s job vacancy rate was 2.8%, up from 2.5% in Q2 2017. The job vacancy rate is the total number of job vacancies as a percentage of labour demand (the sum of all occupied plus vacant jobs). An increase in the vacancy rate suggests employers are having more difficulties filling positions.12 Job Vacancies, Alberta Q2 2018 Q2 2017 50,765 Alberta 42,845 18,225 Calgary 16,625 15,925 Edmonton 13,680 16,615 Rest of Alberta 12,540 0 10,000 20,000 30,000 40,000 50,000 60,000 Job Vacancies 12 Statistics Canada. Table 14-10-0325-01 Job vacancies, payroll employees, job vacancy rate, and average offered hourly wage by provinces and territories, quarterly, unadjusted for seasonality. Calgary and Area Labour Market - 2018 Q3 Report
7 LABOUR FORCE STATISTICS CALGARY SUMMARY Q3 2018 Calgary’s unemployment rate increased half a percentage point quarter- over-quarter to 8.2% in Q3 2018, but was down slightly year-over-year. PARTICIPATION EMPLOYMENT UNEMPLOYMENT Calgary’s labour force Employment in the Calgary Calgary’s unemployment rate participation declined to 72.2% CMA fell to 827,900 in the reached 8.2% in Q3 2018, up in Q3 2018, from 73.0% the third quarter of 2018, down by from 7.7% the previous previous quarter and 74.2% in 8,600 from the previous quarter, but down slightly from Q3 2017. Calgarians aged 25 - quarter and down by 5,500 8.4% the previous year. 54 (88.7%) had a higher year-over-year. labour force participation rate St. John’s NL had the highest than youth aged 15 - 24 Employment in Calgary is average unemployment rate (65.9%) and adults aged 55+ forecast to increase by 1.0% among metropolitan areas in (46.6%) in Q3 2018. In in 2018 (8,600 net new jobs). Canada in Q3 2018 at 9.6%, addition, men had a higher Most major industries are followed by Calgary (8.2%) and participation rate (78.1%) than forecast to grow in 2018, with Saskatoon (7.4%). Quebec women (67.6%). 13 health services (+2.9%), (3.8%) and Victoria (3.9%) had construction (+2.0%) and the lowest unemployment rates. transportation and warehousing Canada’s unemployment rate (+1.7%) leading the way.14 averaged 5.9% in Q3 2018. Labour Force Statistics - Calgary Calgary Labour Force Stats Q3 2018 Q2 2018 Q3 2017 ✓ Participation Rate 72.2% 73.0% 74.2% ✓ Employment Rate 66.3% 67.4% 68.0% ✓ Unemployment Rate 8.2% 7.7% 8.4% Source: Statistics Canada. Table 14-10-0294-01 13 The participation rate is the number of persons employed, or unemployed but looking for a job, divided by the total working age population. 14 Forecast data from Applications Management Consulting, Calgary & Area Employment Forecast, Summer 2018. Calgary and Area Labour Market - 2018 Q3 Report
8 LABOUR FORCE STATISTICS CALGARY SUMMARY Q3 2018 TYPE OF WORK GENDER AGE Year-over-year, employment in Employment dropped 1.0% Employment among Calgarians the Calgary CMA declined by (-4,300) year-over-year for men aged 25 - 54 years fell 2.6% 0.7% (-5,500 jobs) in the third in the third quarter of 2018, (-15,600) on the year in the quarter of 2018. while employment declined third quarter of 2018, the only 0.7% (-2,600) for women. major age category to record The number of Calgarians a loss. Employment rose 5.0% working full-time fell to Overall, the unemployment rate (+4,800) among youth aged 15 684,300 in Q3 2018, down for men fell to 7.8% in Q3 - 24 years and 2.5% (+3,800) 0.4% (-2,500) year-over-year. 2018, while the unemployment among Calgarians aged 55+ Men accounted for all of the rate for women rose to 9.1%. years. decline in full-time work (-4.5% Men aged 15 - 24 years had or -18,300), while full-time the highest unemployment rate In the third quarter of 2018, work among women increased in the third quarter at 18.1%, 12% of all employed by 15,800 or 5.6%. while men aged 25 - 54 years Calgarians were aged 15 - 24 had the lowest unemployment years, 69% were aged 25 - 54 Part-time employment dropped rate at 5.9%. years and 19% were aged 55+ 2.9% (-4,400) year-over-year in years. Q3 2018, with women accounting for all the decrease (-17% or -18,300). Q3 2018 Q3 2017 Unemployment Rates by Gender and Age, Calgary CMA 7.8% Men (15 yrs+) Total 8.5% 18.1% Men (15-24 yrs) 15.9% 5.9% Men (25-54 yrs) 6.2% 7.4% Men (55 yrs+) 12.3% 9.1% Women (15 yrs+) Total 8.8% 12.3% Women (15-24 yrs) 11.1% 8.0% Women (25-54 yrs) 8.3% 10.8% Women (55 yrs+) 9.4% 0% 5% 10% 15% 20% Source: Statistics Canada. Table 14-10-0095-01 Labour force characteristics by census metropolitan area, three-month moving average, unadjusted for seasonality Calgary and Area Labour Market - 2018 Q3 Report
9 LABOUR FORCE STATISTICS Q3 2018 ALBERTA: INDIGENOUS PEOPLES SUMMARY There were 101,500 employed Indigenous peoples living off-reserve in Alberta in Q2 2018, representing 4.4% of Alberta’s overall employment. PARTICIPATION EMPLOYMENT UNEMPLOYMENT Alberta’s labour force In Q3 2018, there were There were 13,700 unemployed participation rate for 101,300 employed Indigenous Indigenous peoples living off- Indigenous peoples living off- peoples living off-reserve in reserve in Alberta in Q3 2018, reserve declined to 66.6% in Alberta, up 1.1% year-over- down from 16,000 in Q3 2017. Q3 2018, from 68.3% the year. Approximately 21% were The unemployment rate for previous year. Indigenous men employed in the Calgary Indigenous peoples in had a higher labour force Economic Region (ER) and 34% Alberta declined to 12% in Q3 participation rate (73.1%) than were employed in the 2018, from 13.9% a year women (60.3%) in Q3 2018. Edmonton ER. earlier. The participation rate for non- The employment rate for Quebec had the lowest Indigenous Albertans was Indigenous peoples was unemployment rate for relatively unchanged at 72.8% relatively stable at 58.6% in Indigenous peoples living off- in Q3 2018. Q3 2018. The employment rate reserve in Q3 2018 (5.6%), for non-Indigenous Albertans while Newfoundland and rose to 67.9% in Q3 2018, Labrador and Saskatchewan from 67.2% the previous year. had the highest rate (16%). Labour Force Statistics - Alberta Labour Force Stats Indigenous Non-Indigenous (unadjusted 3-month moving avg) (unadjusted 3-month moving avg) Q3 2018 Q3 2017 Q3 2018 Q3 2017 ✓ Participation Rate 66.6% 68.3% 72.8% 72.9% ✓ Employment Rate 58.6% 58.8% 67.9% 67.2% ✓ Unemployment Rate 12.0% 13.9% 6.7% 7.8% Statistics Canada and Alberta Government, Labour Force Stats, Sept. 2018 Alberta Indigenous People Living Off-Reserve Package, unadjusted 3-month moving average, and Statistics Canada and Employment and Social Development Canada, Labour Market Bulletin-Alberta Sept. 2018, unadjusted 3-month moving average. Alberta: Indigenous Peoples Calgary and Area Labour Market - 2018 Q3 Report
10 LABOUR FORCE STATISTICS Q3 2018 ALBERTA: INDIGENOUS PEOPLES SUMMARY TYPE OF WORK INDUSTRY OCCUPATION Year-over-year, employment for Sixty-four per cent of all Employment among Indigenous Indigenous peoples living off- employed Indigenous peoples peoples living off-reserve in reserve in Alberta rose by living off-reserve (64,600) Alberta increased in 4 of 9 1.1% (+1,100) in the third worked in Alberta’s services- occupation categories year- quarter of 2018. producing sector in the third over-year in Q3 2018. quarter of 2018. Twelve per The number of Indigenous cent (11,800) were employed Nearly half of all employed peoples working full-time rose in the wholesale and retail Indigenous peoples living off- to 86,000 in Q3 2018, up trade industry and 9% (9,000) reserve (47,300) worked in one 9.1% (+7,200) year-over-year. in the health care and social of two major occupation assistance industry. categories in Q3 2018. Twenty- Part-time employment declined eight per cent (28,200) were significantly year over-year In the goods-producing sector, employed in trades, (-6,100) to 14,300 in Q3 2018. 19% (19,000) of all employed transportation and equipment Indigenous peoples living off- operator occupations, and 19% reserve were employed in the (19,100) were employed in construction industry. sales and service occupations. Q3 2018 Q3 2017 Employment by Occupation, Indigenous Peoples Living Off-Reserve, Alberta 28,200 Trades, Transport & Equip Operators 22,800 19,100 Sales & Service 27,000 14,500 Bus, Fin, Admin 14,800 11,100 Ed, Law, Social, Community & Gov 9,500 8,200 Management 5,000 5,300 Health 5,500 4,700 Natural Resources 4,800 3,800 Natural & Applied Sciences 5,700 3,700 Manufacturing & Utilities 3,200 0 5,000 10,000 15,000 20,000 25,000 30,000 Source: Statistics Canada and Alberta Government, Labour Force Stats, September 2018 Alberta Indigenous People Living Off-Reserve Package, October 5, 2018, Unadjusted, 3-month moving average. Calgary and Area Labour Market - 2018 Q3 Report
11 LABOUR FORCE STATISTICS ALBERTA: NEW IMMIGRANT SUMMARY Q3 2018 Approximately 81% of Alberta’s new immigrants (landed 5 or less years) were employed full-time in the province in the third quarter of 2018. PARTICIPATION EMPLOYMENT UNEMPLOYMENT Alberta’s labour force There were 97,800 employed There were 7,300 unemployed participation rate for new new immigrants in Alberta in new immigrants in Alberta in immigrants (landed 5 or less the third quarter of 2018, Q3 2018, down significantly years) dropped to 73.9% in representing about 4.2% of the from 10,400 in Q3 2017. The Q3 2018, from 76.5% the province’s overall employment. unemployment rate for previous year. While the Approximately 81% of Alberta’s Alberta’s new immigrants fell to participation rate for new new immigrants were employed 6.9% in Q3 2018, compared to immigrants declined full-time in Q3 2018. 9.2% the previous year. significantly year-over-year, it remained nearly 2 percentage The employment rate for new Alberta had the second lowest points higher than the immigrants stood at 68.8% in unemployment rate for new participation rate for all landed Q3 2018, compared to 66.9% immigrants in Q3 2018, after immigrants in Q3 2018 for all landed immigrants in British Columbia (6.3%). (72.1%). Alberta. Labour Force Statistics - Alberta: New Immigrants Alberta Labour Force Stats New Immigrants All Landed Immigrants (unadjusted 3-month moving avg) (unadjusted 3-month moving avg) Q3 2018 Q3 2017 Q3 2018 Q3 2017 ✓ Participation Rate 73.9% 76.5% 72.1% 72.3% ✓ Employment Rate 68.8% 69.5% 66.9% 66.0% ✓ Unemployment Rate 6.9% 9.2% 7.2% 8.8% Statistics Canada. Table 14-10-0082-01 Labour force characteristics by immigrant status, three-month moving average, unadjusted for seasonality Calgary and Area Labour Market - 2018 Q3 Report
12 INDUSTRY EMPLOYMENT SUMMARY Q3 2018 Industry Employment These are the industries that posted the greatest change in employment in the Calgary CMA and Alberta in Q3 2018 (y/y). Calgary CMA Highlights Other Services Manufacturing Fin., Ins., Real Estate Accommodation & & Leasing Food Services +8,600 (+26%) +7,800 (+21%) -7,100 (-15%) -7,100 (-10%) Alberta Highlights Educational Services Mining & Oil & Gas Accommodation & Fin., Ins., Real Estate Food Services & Leasing +14,500 (+10.1%) +8,000 (+5.4%) -7,000 (-4.6%) -4,300 (-4.0%) 2019 Forecast Change in Employment by Industry, Calgary CMA All industries 1.5% Health Care & Social Services 2.9% Education 1.9% Arts Ent. & Recreation 1.8% Transp. & Warehousing 1.8% Construction 1.8% Accommodation & Food 1.7% Wholesale & Retail Trade 1.6% Other Services 1.5% Public Administration 1.4% Primary & Utilities 1.1% Manufacturing 1.0% Prof. Scien. & Tech. 1.0% Fin. Ins. & Real Estate 0.8% Info & Culture 0.1% 0% 1.0% 2.0% 3.0% Sources: Calgary data: Statistics Canada. Table 14-10-0097-01 Employment by industry, three-month moving average, unadjusted for seasonality, census metropolitan areas. Alberta data: Statistics Canada. Table 14-10-0355-01 Employment by industry, monthly, seasonally adjusted, quarterly average.. Forecast data from Applications Management Consulting, Calgary & Area Employment Forecast, Summer 2018.. Calgary and Area Labour Market - 2018 Q3 Report
13 EMPLOYER SURVEY SUMMARY Q3 2018 Employer Survey Survey Results: 200 small-sized employers with 10 - 49 employees were surveyed in Q3 2018. PAST BUSINESS FUTURE BUSINESS LAYOFFS ACTIVITY ACTIVITY The balance of opinion on On balance, 10% of employers Sixteen per cent of employers past business activity was anticipate a business reported that their companies neutral in Q3 2018 (26% said expansion in the 12 months laid off workers in the three they expanded and 26% said following their survey (22% months prior to their survey, they downsized in the 12 anticipate an expansion and up from 13% in Q3 2017. months prior to their survey), 12% anticipate a downsize), up slightly from Q3 2017 when down slightly from Q3 2017 Overall, employers reported 5% of employers on balance when 12% of employers on about 89 people were laid off, reported a business downsize. balance anticipated a business representing a layoff rate of expansion. 1.8%, the same layoff rate as Industries reporting overall in Q3 2017. business expansion include Seven of 10 industries on construction, finance, balance anticipate a business The highest number of layoffs insurance, real estate and expansion in the next 12 were reported in the leasing, health care and social months. construction and mining and assistance, and transportation oil and gas industries. and warehousing. Q3 Business Expansion Q3 Anticipated Business Expansion Q3 Layoffs 2018 2018 2018 2017 2017 2017 2016 2016 2016 2015 2015 2015 2014 2014 2014 -30% -15% 0% 15% -10% 0% 10% 20% 30% 0% 10% 20% 30% Calgary and Area Labour Market - 2018 Q3 Report
14 EMPLOYER SURVEY SUMMARY Q3 2018 Vacancies Difficulty Recruiting Voluntary Turnover Turnover Rate The most frequently The positions The positions Fifty-four per cent reported vacant employers reported employers reported of employers positions were: the most difficulty had the highest reported ‣ retail salespersons recruiting were: voluntary turnover approximately 445 ‣ truck drivers were: employees left as a ‣ truck drivers ‣ community & social result of voluntary ‣ personnel & ‣ early childhood service workers turnover in the 12 recruitment officers educators/assistants months prior to ‣ community & social ‣ insurance agents & ‣ early childhood educators/assistants their survey. service workers brokers Overall, the ‣ concrete finishers voluntary turnover rate was 9.1%. VACANT FUTURE DIFFICULTY PAST POSITIONS EMPLOYMENT RECRUITING TURNOVER Overall, 34% per cent Once any current Employers were asked Employers were asked of employers reported vacant positions are if they had difficulty if they had any they had 186 vacant filled, 6% of recruiting qualified voluntary turnover in positions that needed employers on balance employees in the 12 the 12 months prior to be filled at the anticipate employment months prior to their to their survey. Fifty- time of their survey, will increase by a net survey. Thirty-three four per cent of down from 41% in Q3 17 people over the per cent of employers employers reported 2017. next three months. reported difficulty voluntary turnover, recruiting, up from down from 56% in Q3 28% in Q3 2017. 2017. Q3 Vacant Positions Q3 Future Employment Q3 Past Difficulty Q3 Past Turnover 2018 2018 2018 2018 2017 2017 2017 2017 2016 2016 2016 2016 2015 2015 2015 2015 2014 2014 2014 2014 0% 20% 40% 60% -10% 0% 10% 20% 0% 25% 50% 0% 25% 50% 75% Calgary and Area Labour Market - 2018 Q3 Report
15 EMPLOYER SURVEY SUMMARY Q3 2018 Employers reported career and classified websites was the most successful recruitment method in the 12 months prior to their survey. Most Successful Recruitment Methods Career and classified websites 33% Word of mouth/employee referrals 26% Social media 7% Company website/internal postings 6% Employment agencies 4% Industry associations 3% Signage 3% Walk-ins/unsolicited resumes 3% Other 3% None 2% Unsure 1% Did not hire in past 12 months 12% Employers reported positive work environment and competitive salary were the most successful employee retention strategies in the 12 months prior to their survey. Top 10 Most Successful Employee Retention Strategies Positive work environment 16% Competitive salary 15% Excellent management/supervision 10% Interesting/challenging work 8% Provide a job in this economy 8% Flexible work measures 7% Company culture 6% Competitive benefits package 5% Excellent coworkers 5% Learning/growth opportunities 3% Calgary and Area Labour Market - 2018 Q3 Report
16 EMPLOYER SURVEY SUMMARY Q3 2018 Mature workers, youth, and single parents are the top three diversity groups currently employed by small-sized employers. Yes Do you currently employ people from these diversity groups? Mature Workers 93% Youth 63% Single Parents 57% New Immigrants 53% French Speaking 41% Indigenous Peoples 27% LGBTQ2 22% Persons with Disabilities 19% Other Groups 12% Veterans 8% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Youth, new immigrants and Indigenous peoples are the top three diversity groups employers plan to recruit in the next year. Yes Do you plan to recruit people from these groups in the next 12 months? Youth 10% New Immigrants 6% Indigenous Peoples 5% Persons with Disabilities 4% Mature Workers 3% French Speaking 0.5% LGBTQ2 0.5% Single Parents 0.5% Veterans 0.5% Other Groups 2% Not recruiting in next 12 months 13% No plans 67% 0% 10% 20% 30% 40% 50% 60% 70% Calgary and Area Labour Market - 2018 Q3 Report
17 EMPLOYER SURVEY Q3 2018 Survey Results: Small-sized employers with 10 - 49 employees Employer Survey - Q3 2018 Results The purpose of the quarterly survey is to gather information from Calgary and area employers on their recruitment and retention practices and various other employment issues they are facing. Over the course of the year, employers will be divided into four categories based on the number of employees in the company and results of the survey will be reported on as follows: ✓ Q1 2018: Large-sized companies with 100+ employees ✓ Q2 2018: Medium-sized companies with 50 – 99 employees ✓ Q3 2018: Small-sized companies with 10 – 49 employees ✓ Q4 2018: Micro-sized companies with
18 EMPLOYER SURVEY Past Business Activity “We have expanded a little bit. Our early childhood program has increased from 100 to 125 children.” - Other The balance of opinion on past business activity was neutral in Q3 2018, a slight improvement from the 2017 results. Past business activity improved only slightly Has$your$company$expanded$or$downsized$ year-over-year for small-sized Calgary $in$the$last$12$months?$ employers. Twenty-six per cent of the employers surveyed in Q3 2018 reported their Expanded$ Downsized$ Balance$ 30%$ company expanded in the 12 months prior to 20%$ their survey and 26 per cent said their company 10%$ 0%$ downsized, resulting in a neutral balance of 0%$ !5%$ opinion.15 In Q3 2017, 23 per cent of the !10%$ employers reported they expanded and 28 per !20%$ cent said they downsized, for a negative !30%$ balance of 5 per cent. Q3$2017$ Q3$2018$ When looking at the various industries, results were truly mixed. On balance, four industries reported past business expansion (construction, transportation, health care, and finance), four industries reported past business downsizing (manufacturing, trade, accommodation/food, and ‘other’), and 2 industries were neutral (mining/oil and gas and professional/scientific services). Past Business Activity Percentage of companies that expanded or downsized in the 12 months prior to their survey Q3 2017 Q3 2018 Expanded Downsized Balance Expanded Downsized Balance Overall Results 23% 28% -5% 26% 26% 0% Results by Industry Mining & Oil & Gas 15% 30% -15% 35% 35% 0% Construction 20% 40% -20% 35% 20% 15% Manufacturing 30% 35% -5% 10% 30% -20% Wholesale & Retail Trade 25% 40% -15% 10% 30% -20% Transportation & Warehousing 15% 25% -10% 30% 20% 10% Professional, Scientific & Technical Services 25% 35% -10% 30% 30% 0% Health Care & Social Assistance 15% 25% -10% 25% 10% 15% Accommodation & Food Services/Arts & Entertainment 10% 35% -25% 15% 20% -5% Finance, Insurance, Real Estate & Leasing 38% 10% 28% 40% 25% 15% Other 35% 10% 25% 30% 40% -10% 15Percentage of employers reporting a business expansion minus percentage of employers reporting a business downsize. Calgary and Area Labour Market - 2018 Q3 Report
19 EMPLOYER SURVEY Future Business Activity “The business may downsize slightly based on the shortage of capital expenditure in Alberta.” - Mining & Oil & Gas On balance, 10 per cent of the employers anticipate a business expansion in the next 12 months. Do#you#an(cipate#a#business#expansion#or# While still positive, employers are a little less downsize#in#the#next#12#months?# optimistic about the next 12 months than they Expansion$ Downsize$ Balance$ were in Q3 2017. Twenty-two per cent of the 30%$ employers anticipate their company will 20%$ 12%$ expand in the 12 months following their survey 10%$ 10%$ and 12 per cent anticipate their company will downsize, for a positive balance of 10 per 0%$ cent.16 In Q3 2017, 22 per cent anticipated an &10%$ expansion and 10 per cent anticipated a &20%$ downsize, for a positive balance of 12 per cent. Q3$2017$ Q3$2018$ Seven of 10 industries anticipate a business expansion in the next year, on balance, led by the transportation and warehousing (35 per cent) and health care and social assistance industries (20 per cent). In contrast, 15 per cent of the mining and oil and gas and wholesale and retail trade employers and 5 per cent of the construction employers on balance anticipate a business downsize in the next year. Future Business Activity Percentage of companies that anticipate an expansion or downsize in the 12 months following their survey Q3 2017 Q3 2018 Expansion Downsize Balance Expansion Downsize Balance Overall Results 22% 10% 12% 22% 12% 10% Results by Industry Mining & Oil & Gas 20% 5% 15% 5% 20% -15% Construction 15% 20% -5% 10% 15% -5% Manufacturing 15% 20% -5% 25% 10% 15% Wholesale & Retail Trade 15% 10% 5% 5% 20% -15% Transportation & Warehousing 35% 15% 20% 40% 5% 35% Professional, Scientific & Technical Services 30% 0% 30% 30% 15% 15% Health Care & Social Assistance 20% 15% 5% 25% 5% 20% Accommodation & Food Services/Arts & Entertainment 10% 5% 5% 20% 5% 15% Finance, Insurance, Real Estate & Leasing 29% 5% 24% 25% 10% 15% Other 30% 5% 25% 30% 15% 15% 16Percentage of employers anticipating a business expansion minus percentage of employers anticipating a business downsize. Calgary and Area Labour Market - 2018 Q3 Report
20 EMPLOYER SURVEY Layoffs “We laid off about 10 plumbers.” - Construction Sixteen per cent of the employers laid off 89 workers in the previous three months. Sixteen per cent of the employers reported they laid off workers in the three months prior to Percentage)of)companies)that)laid)off) their survey (for reasons other than employees)in)the)three)months)prior)to)survey) Q3#2018# Q3#2017# seasonality), up slightly from 13 per cent in Q3 Overall# 16%# 2017. Forty-five per cent of the construction ConstrucDon# 45%# employers said they laid off workers (up from Mining#&#Oil#&#Gas# 25%# Health#Care#&#Social#Assistance# 15%# 40 per cent the previous year), compared to Professional,#ScienDfic#&#Tech.# 15%# Other# 15%# only 5 per cent of the accommodation and food Wholesale#&#Retail#Trade# 10%# services/arts and entertainment employers. Manufacturing# 10%# TransportaDon#&#Warehousing# 10%# Compared to Q3 2017, significantly more Fin.,#Insur.,#Real#Est.#&#Leasing# 10%# Accomm.#&#Food/Arts#&#Ent.# 5%# mining and oil and gas employers (25 per cent) 0%# 10%# 20%# 30%# 40%# 50%# reported they laid off workers. In Q3 2018, employers reported about 89 people were laid off, representing a layoff rate of 1.8 per cent. This is essentially identical to the Q3 2017 results when employers reported 90 people were laid off, representing a layoff rate of 1.8 per cent. The mining and oil and gas industry had the highest layoff rate in Q3 2018 at 4.7 per cent, up significantly from 0.2 per cent in Q3 2017. The construction industry had the second highest layoff rate at 4.3 per cent, however, this was a significant improvement from the 9.7 per cent layoff rate recorded in Q3 2017. The remaining industries reported very few layoffs (in numbers) with layoff rates ranging from 0.4 per cent (2 layoffs) to 2.5 per cent (10 layoffs). Additional details on layoffs can be found in Appendix B. Number of layoffs and layoff rates in the three months prior to survey Q3 2017 Q3 2018 Total Layoff Total Layoff Industry Layoffs Rate Layoffs Rate Mining & Oil & Gas 1 0.2% 22 4.7% Construction 56 9.7% 25 4.3% Manufacturing 7 1.6% 10 2.5% Other 1 0.2% 10 2.0% Health Care & Social Assistance 7 1.4% 8 1.6% Professional, Scientific & Technical Services 5 1.0% 5 1.0% Accommodation & Food Services/Arts & Entertainment 0 0.0% 3 0.6% Wholesale & Retail Trade 8 1.9% 2 0.5% Finance, Insurance, Real Estate & Leasing 2 0.4% 2 0.4% Transportation & Warehousing 3 0.6% 2 0.4% Total 90 1.8% 89 1.8% Layoff rate is the number of layoffs as a percent of total employment. Calgary and Area Labour Market - 2018 Q3 Report
21 EMPLOYER SURVEY Comments ‣ “We will be shutting down our lounge for the season, but we will keep the same number of staff.” - Accommodation & Food Services/Arts & Entertainment ‣ “Yes, 2 engineers were laid off.” - Construction ‣ “We let one broker go.” - Finance, Insurance, Real Estate & Leasing ‣ “We laid off a dental assistant.” - Health Care & Social Assistance ‣ “Yes, 7 people in manufacturing were laid off.” - Manufacturing ‣ “There were 45 layoffs including our operations in Saskatchewan. In Calgary alone there were 16 layoffs.” - Mining & Oil & Gas ‣ “We laid off 5 in childcare.” - Other ‣ “We laid off 3 in installation.” - Professional, Scientific & Technical Services ‣ “We laid off a clerk.” - Transportation & Warehousing Calgary and Area Labour Market - 2018 Q3 Report
22 EMPLOYER SURVEY Vacant Positions “I have at least 8 food production positions open. We've turned down business because we can't get people to work.” - Manufacturing One-third of the employers had 186 vacant positions that needed to be filled. Overall, 34 per cent of the employers reported they had vacant positions that needed to be Percentage)of)companies)with)vacant)posi3ons) filled at the time of their survey, down slightly that)needed)to)be)filled)at)3me)of)survey) Q3$2018$ Q3$2017$ from 41 per cent in Q3 2017. Half of the Overall$ 34%$ transportation and warehousing employers had Transporta2on$&$Warehousing$ 50%$ Health$Care$&$Social$Assistance$ 45%$ vacant positions, compared to 15 per cent of Manufacturing$ 45%$ the construction employers. Accomm.$&$Food/Arts$&$Ent.$ 40%$ Fin.,$Insur.,$Real$Est.$&$Leasing$ 30%$ Professional,$Scien2fic$&$Tech.$ 30%$ Employers reported they had 186 vacancies Wholesale$&$Retail$Trade$ 30%$ Mining$&$Oil$&$Gas$ 30%$ that needed to be filled at the time of their Other$ 25%$ survey, resulting in an overall vacancy rate of 15%$ Construc2on$ 3.7 per cent. Vacancy rates ranged from a high 0%$ 20%$ 40%$ 60%$ of 5.7 per cent in the professional, scientific and technical services industry, to a low of 1.8 per cent in the ‘other’ industry. Additional details on vacant positions can be found in Appendix B. Number of Vacant Positions and Vacancy Rates Q3 2017 Q3 2018 # of Vacant Total Vacancy # of Vacant Total Vacancy Industry Positions Employees Rate Positions Employees Rate Professional, Scientific & Technical Services 18 490 3.5% 30 498 5.7% Manufacturing 8 434 1.8% 22 399 5.2% Wholesale & Retail Trade 14 429 3.2% 21 396 5.0% Transportation & Warehousing 27 481 5.3% 27 533 4.8% Accommodation & Food Services/Arts & Entertainment 31 495 5.9% 20 545 3.5% Mining & Oil & Gas 16 572 2.7% 17 466 3.5% Health Care & Social Assistance 14 487 2.8% 14 496 2.7% Finance, Insurance, Real Estate & Leasing 17 500 3.3% 12 472 2.5% Construction 16 578 2.7% 14 581 2.4% Other 18 442 3.9% 9 493 1.8% Total 179 4,908 3.5% 186 4,879 3.7% Vacancy rate is the number of vacant positions divided by all positions (vacant and occupied) Calgary and Area Labour Market - 2018 Q3 Report
23 EMPLOYER SURVEY Comments ‣ “We are recruiting for 3 front desk positions.” - Accommodation & Food Services/Arts & Entertainment ‣ “We are looking for 2 supervisors and 2 cooks.” - Accommodation & Food Services/Arts & Entertainment ‣ “We have at least 2 architectural technologist positions open.” - Construction ‣ “We are looking for another 2 plumbers.” - Construction ‣ “We have 2 insurance sales positions open.” - Finance, Insurance, Real Estate & Leasing ‣ “We're always looking for part time relief staff.” - Health Care & Social Assistance ‣ “We are recruiting a part time registered respiratory therapist.” - Health Care & Social Assistance ‣ “I need a couple more in wood production.” - Manufacturing ‣ “We are looking for about 4 aircraft maintenance engineers.” - Manufacturing ‣ “We're always looking for another driver.” - Mining & Oil & Gas ‣ “Yes, there are about 6 positions open.” - Mining & Oil & Gas ‣ “We are looking for 3 early childhood educators.” - Other ‣ “We have one instructor position open.” - Other ‣ “We have 6 legal positions open.” - Professional, Scientific & Technical Services ‣ “We are searching for 2 admins and 2 land analysts.” - Professional, Scientific & Technical Services ‣ “We are always looking for hot air balloon pilots.” - Transportation & Warehousing ‣ “We are looking for 3 aircraft maintenance engineers.” - Transportation & Warehousing ‣ “We're in the transportation industry, so we always have positions open on the driver and operations side. There is always turnover there in any given month.” - Transportation & Warehousing ‣ “We're moving into a way bigger building so we will increase. Right now we are looking for 5 automotive sales consultants.” - Wholesale & Retail Trade ‣ “We need seasonal help, so I'm hiring 7 to 10 more associates.” - Wholesale & Retail Trade Calgary and Area Labour Market - 2018 Q3 Report
24 EMPLOYER SURVEY Future Employment “We are going to need another 30 community support workers.” - Health Care & Social Assistance On balance, 6 per cent of the employers anticipate employment in their company will increase over the next three months. Do#you#an(cipate#employment#will#increase,## Once any current vacant positions are filled, 17 decrease#or#stay#the#same#in#the#next#3#months?# per cent of the employers anticipate Increase# Decrease# Balance# employment in their company will increase 20%# over the next three months, 11 per cent 10%# 6%# anticipate employment will decrease, and 72 1%# per cent anticipate employment will stay about 0%# the same, for a positive balance of 6 per cent. 17 %10%# In Q3 2017, 8 per cent of employers anticipated employment would increase and 7 %20%# per cent anticipated employment would Q3#2017# Q3#2018# decrease, for an overall positive balance of 1 per cent. Health care and social assistance employers are the most positive about future employment levels, with 30 per cent anticipating employment will increase in the three months following their survey. In contrast, 10 per cent of the mining and oil and gas employers and 5 per cent of the professional, scientific and technical services and accommodation and food services/arts and entertainment employers on balance anticipate employment will decrease in the next three months. Future Employment Percentage of companies that anticipated an increase or decrease in total employment in the 3 months following their survey Q3 2017 Q3 2018 Increase Decrease Balance Increase Decrease Balance Overall Results 8% 7% 1% 17% 11% 6% Results by Industry Mining & Oil & Gas 5% 5% 0% 10% 20% -10% Construction 10% 20% -10% 15% 10% 5% Manufacturing 5% 10% -5% 15% 5% 10% Wholesale & Retail Trade 5% 10% -5% 25% 15% 10% Transportation & Warehousing 10% 0% 10% 15% 10% 5% Professional, Scientific & Technical Services 10% 5% 5% 5% 10% -5% Health Care & Social Assistance 10% 5% 5% 30% 0% 30% Accommodation & Food Services/Arts & Entertainment 10% 15% -5% 15% 20% -5% Finance, Insurance, Real Estate & Leasing 10% 0% 10% 15% 0% 15% Other 5% 0% 5% 25% 15% 10% 17Percentage of employers that anticipate employment in their company will increase in the next three months minus the percentage of employers that anticipate employment will decrease. Calgary and Area Labour Market - 2018 Q3 Report
25 EMPLOYER SURVEY Overall, in the three months following their survey, employers anticipate employment will increase by 118 and decrease by 101, for a net employment increase of 17 people. Results ranged from an anticipated net increase of 57 people among health care and social assistance employers, to a net decrease of 38 people among accommodation and food services/arts and entertainment employers. Additional details on anticipated changes in employment can be found in Appendix B. Anticipated change in employment over the next three months (persons) Q3 2017 Q3 2018 Increase Decrease Increase Decrease Industry Net # Net # # # # # Health Care & Social Assistance 3 1 2 57 0 57 Construction 11 49 -38 10 2 8 Finance, Insurance, Real Estate & Leasing 2 0 2 4 0 4 Wholesale & Retail Trade 1 6 -5 11 10 1 Manufacturing 1 3 -2 4 4 0 Other 5 0 5 8 9 -1 Transportation & Warehousing 15 0 15 3 7 -4 Professional, Scientific & Technical Services 3 1 2 1 6 -5 Mining & Oil & Gas 1 2 -1 4 9 -5 Accommodation & Food Services/Arts & Entertainment 20 15 5 16 54 -38 Total 62 77 -15 118 101 17 Comments ‣ “We will be decreasing by 37 positions.” - Accommodation & Food Services/Arts & Entertainment ‣ “For us, summer time is slow and winter is busy. We will increase by 10 positions.” - Accommodation & Food Services/Arts & Entertainment ‣ “Our layoffs will take place between November and January.” - Construction ‣ “We will increase by 3 people.” - Construction ‣ “We will hire 2 more people in administrative roles.” - Finance, Insurance, Real Estate & Leasing ‣ “We will increase by 1 broker.” - Finance, Insurance, Real Estate & Leasing ‣ “We will be looking for a director.” - Health Care & Social Assistance ‣ “We will be adding another 20 front line positions.” - Health Care & Social Assistance ‣ “We will decrease by 4 employees.” - Manufacturing ‣ “I expect to increase by 2 people.” - Manufacturing ‣ “We're decreasing by 2 in the field.” - Mining & Oil & Gas ‣ “We are decreasing by 3 in accounting.” - Mining & Oil & Gas ‣ “We are decreasing by 3 childcare providers.” - Other ‣ “We will be looking for a library assistant.” - Other Calgary and Area Labour Market - 2018 Q3 Report
26 EMPLOYER SURVEY ‣ “We will decrease by 2 in accounting.” - Professional, Scientific & Technical Services ‣ “We will decrease by almost half.” - Professional, Scientific & Technical Services ‣ “We will require more drivers.” - Transportation & Warehousing ‣ “We are going to be looking for a full time driver and a retail sales associate.” - Wholesale & Retail Trade ‣ “We are going into our slow season, so we will decrease by 8 salespeople.” - Wholesale & Retail Trade Calgary and Area Labour Market - 2018 Q3 Report
27 EMPLOYER SURVEY Most Successful Recruitment Methods “With adults it's the temporary foreign worker program and with youth it's local advertisements.” - Accommodation & Food Services/Arts & Entertainment Career and classified websites was the most successful recruitment method. Organizations use a variety of methods to Most%successful%recruitment%method%over%the% recruit workers. Employers were asked to last%12%months% specify the recruitment method that was the Career$and$classified$websites$ 33%$ most successful over the last 12 months. Career Word$of$mouth/employee$referrals$ 26%$ Social$media$ 7%$ and classified websites (Indeed, Kijiji and Job Company$website/internal$posDngs$ 6%$ Employment$agencies$ 4%$ Bank) was the most successful, reported by 33 Industry$associaDons$ 3%$ per cent of the employers. Of the career and Signage$ 3%$ Walk=ins/unsolicited$resumes$ 3%$ classified websites mentioned, Indeed was by Other$ 3%$ far the most successful, reported by half of the None$ 2%$ Unsure$ 1%$ employers (or 33 of 66 employers). Word of Did$not$hire$in$last$12$months$ 12%$ mouth/employee referrals was the second most 0%$ 10%$ 20%$ 30%$ 40%$ successful recruitment method, mentioned by 26 per cent of the employers. Twelve per cent of employers said they did not hire in the last 12 months. Comments ‣ “We have a board outside that we post on. If that doesn't work we go to the local newspaper. We normally hire local from around the town.” - Accommodation & Food Services/Arts & Entertainment ‣ “We do a job fair and Indeed has been pretty good too.” - Accommodation & Food Services/Arts & Entertainment ‣ “The owner puts ads on Kijiji. We also get people walking in the door asking for work.” - Construction ‣ “We advertise on Indeed.” - Construction ‣ “There is an insurance job site that we use.” - Finance, Insurance, Real Estate & Leasing ‣ “We use free services like Kijiji.” - Finance, Insurance, Real Estate & Leasing ‣ “We've hired through our practicum students from the local college.” - Health Care & Social Assistance ‣ “We usually post to dental groups on Facebook.” - Health Care & Social Assistance ‣ “We seem to get a lot of people from ReachHire and the CCVO, as well as through word of mouth.” - Health Care & Social Assistance Calgary and Area Labour Market - 2018 Q3 Report
28 EMPLOYER SURVEY ‣ “We haven't been successful. We hire everyone, but we have to get them to go through the door. People don't want production line work.” - Manufacturing ‣ “We either use temp agencies or Job Bank.” - Manufacturing ‣ “Putting an ad out online on Indeed is successful enough.” - Manufacturing ‣ “I think using SAIT and Job Bank.” - Mining & Oil & Gas ‣ “We usually use a headhunter.” - Mining & Oil & Gas ‣ “There's an internal recruiter who works through his network and through our applicant tracking system.” - Mining & Oil & Gas ‣ “The LinkedIn recruitment tool.” - Other ‣ “We use a site specific to childcare.” - Other ‣ “We are using staffing firms.” - Professional, Scientific & Technical Services ‣ “We use the Calgary Association of Legal Administrators, networking and Indeed.” - Professional, Scientific & Technical Services ‣ “Nothing has been successful. We can't find hot air balloon pilots.” - Transportation & Warehousing ‣ “It's LinkedIn and referrals.” - Transportation & Warehousing ‣ “We've been recruiting through word of mouth and the newspaper.” - Wholesale & Retail Trade ‣ “It's just recruiting customers and walk ins.” - Wholesale & Retail Trade ‣ “We just put postings on our building.” - Wholesale & Retail Trade Calgary and Area Labour Market - 2018 Q3 Report
29 EMPLOYER SURVEY Recruiting Difficulties “It's difficult to find anyone with a basic knowledge of mechanics, or experience with welding or sheet metal manufacturing.” - Manufacturing Thirty-one per cent of the employers reported having difficulty recruiting qualified employees. Overall, 31 per cent of the employers said they Percentage)of)companies)that)had)difficulty) had difficulty recruiting qualified employees in recrui6ng)in)the)12)months)prior)to)survey) Q3$2018$ Q3$2017$ the 12 months prior to their survey, up slightly Overall$ 31%$ from 29 per cent in Q3 2017. Sixty per cent of Transporta8on$&$Warehousing$ 60%$ Manufacturing$ 45%$ the transportation and warehousing employers Accomm.$&$Food/Arts$&$Ent.$ 35%$ and 45 per cent of the manufacturing Fin.,$Insur.,$Real$Est.$&$Leasing$ 35%$ Wholesale$&$Retail$Trade$ 25%$ employers had difficulty recruiting qualified Other$ 25%$ Construc8on$ 25%$ employees, compared to only 10 per cent of the Health$Care$&$Social$Assistance$ 25%$ Mining$&$Oil$&$Gas$ 25%$ professional, scientific and technical services Professional,$Scien8fic$&$Tech.$ 10%$ employers. 0%$ 10%$ 20%$ 30%$ 40%$ 50%$ 60%$ 70%$ The 62 employers that reported having difficulty recruiting were also asked to specify the occupations that were the most difficult to fill. The top reported occupations were truck drivers (10 per cent), early childhood educators and assistants (8 per cent), and insurance agents and brokers (6 per cent). What occupations have been the most difficult to fill? Employers NOC Code Occupation % 7511 Truck drivers 10% 4214 Early childhood educators and assistants 8% 6231 Insurance agents and brokers 6% 1521 Shippers and receivers 5% 6421 Retail salespersons 5% 7315 Aircraft mechanics and aircraft inspectors 5% 4212 Community and social service workers 3% 4216 Other instructors 3% 6322 Cooks 3% 6551 Customer service representatives - financial services 3% 6731 Light duty cleaners 3% 7271 Carpenters 3% 7282 Concrete finishers 3% 7612 Other trades helpers and labourers 3% Note: 62 employers reported having difficulty recruiting qualified employees. Some employers did not specify which occupations. Only occupations with 3% or more shown in the table. Calgary and Area Labour Market - 2018 Q3 Report
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