2018 CAREERS MONASH MARKETING STUDENTS' SOCIETY - Refresh Marketing
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Disclaimer The authors and editors have taken utmost care in compiling this Careers Book. We disclaim and accept no liability for any errors, omissions, misunderstandings or misuse by any person who uses or relies on it. The Monash Marketing Students’ Society accepts no responsibility for any damages, injuries or losses that result from any person relying – partly or wholly – on any material omitted, included or inferred in this publication.
A message from the editors On behalf of the team at MMSS, we’re delighted to present the 2018 edition of our Careers Book. Once again, this Careers Book features many renowned companies from different marketing fields, all detailing their graduate and internship opportunities. The Careers Book gives you a glimpse into the diverse pathways available to marketing graduates, with fantastic insights from our Monash alumni. We also aim to equip you with tools to successfully enter and interact with the professional world. Inside you will also find our calendar of events for 2018. This year, we are continuing our Masterclass Series that brings a plethora of information from a variety of career professionals. And keep your eyes peeled for our flagship networking events too – Beers with Peers and Corporate Cocktails. We wish you a successful year, and look forward to seeing you at our MMSS events in 2018. Have fun! Cait Ryan & Tess Morton MMSS Directors of Publications 2018
6 12 56 welcome agencies monash address 12 The Communications Council career Professor Harmen 14 Clemenger Group connect Oppewal 16 McCann 58 8 ways to boost your Head of the 18 KANTAR Millward Brown resume Department of Marketing 60 How to write a winning cover letter 8 22 62 Final tips for presentation & polishing about us consulting agencies 63 How to tap into the hidden job market 22 GroupM 66 How Career Connect 9 24 Refresh Marketing can help you 28 JMarketing 68 30 Social Star minds 2018 events 32 closing address corporate 32 Telstra Anne Tran 34 71 fmcg acknowlegements 34 Coles 36 L’Oreal 38 Colgate-Palmolive 42 Mars 44 Kraft Heinz 50 research 50 The Lab 54 ACRS
Welcome address Professor Harmen Oppewal Head of the Department of Marketing It is a privilege The many Monash marketing alumni in this book illustrate the diverse paths to introduce this available to marketing graduates collection of throughout their careers. marketing career This is all part of our long and proud history of providing superior marketing profiles. It exemplifies education and genuine industry the success of our connections. We were among the first in Australia and Victoria to offer a tertiary alumni, the calibre of degree in marketing – with an enduring our students – and reputation for high-quality programs and graduates. the capabilities of The Department of Marketing in the our MMSS leaders, Monash Business School aims to prepare who have produced you for more than your first job. We aim this Careers Book to prepare you for a constantly changing future that requires you to take initiative, independently. think critically, communicate creatively and act ethically. We also strive to deliver excellence in research and education that has a positive impact on the world. In the most recent government assessment of ‘Excellence in Research for Australia’ (2015), our research was awarded the highest possible rating (5) – which is defined as ‘well above world standard’. 6
Our commitment to teaching is confirmed Internship unit – or to acquire commercial through national and university awards, research experience through our and each year we celebrate our top Australian Consumer, Retail and Services achievers at the Monash Marketing (ACRS) research unit. Awards for Excellence. These high-profile As you near the end of your Bachelor’s awards recognise students who have degree I also encourage you to explore achieved the highest grade in selected further study options, especially the units and courses. The Tony Palmer award Bachelor of Commerce (Honours) or a is a special acknowledgement of our best Masters. An Honours degree will equip performing student. The winner receives you with the skills to pursue a career personal mentoring from Mr Palmer in research – and could also be your himself, CMO of Kimberly-Clarke. gateway to a PhD. Alternatively, you The alumni profiled in this book may choose to return to Monash after demonstrate the importance of taking two or more years in the workforce, to opportunities with independence and complete your Masters of Marketing initiative. I encourage you to make the while working full time. most of the skills and insights you learn in Enjoy what’s left of your time at Monash, our courses and to attend MMSS events. and please stay connected with your Building your Monash networks will peers and the Department via the Monash prepare you for an exciting future here in Alumni network when you graduate. Australia – and overseas. We offer many opportunities for wider Professor Harmen Oppewal engagement, including overseas study options and an international marketing Head of the Department of Marketing in study program in Europe or China. the Monash Business School You also have the opportunity to gain real- world experience through our Marketing 7
about us Our story Introducing MINDS Established in 1971, the The MMSS is renowned for its Monash Marketing Students’ Marketing Industry Development Society (MMSS) is a student- Scheme (MINDS) – an industry- run university club. Although focused initiative that bridges we primarily focus on marketing the gap between university and students, we represent a employment for our members. broader range of business Run by current students with and economics students with the support of alumni and the ambition and drive. Department of Marketing, MINDS is As the largest society on the a long-trusted networking channel Monash Caulfield campus, for both students and employers. we’re known for our popular It acknowledges the value of Monash social events, career marketers as innovative and development focus and quality ambitious future leaders who would industry connections. be assets to any organisation. 8
MINDS events Masterclass Series Running since 2015, the MINDS Masterclass Series Masterclass aims to bridge the gap between university and the real world. It is designed to help you: Series • Lay the foundations for a successful marketing career • Uncover the depth and breadth of the marketing field • Gain insight into the many career paths available • Learn how to present at job interviews Corporate Cocktails Corporate Our annual Corporate Cocktails is the most prestigious event on the MINDS calendar. Cocktails If you’re looking for graduate or internship opportunities, this event is a must. You’ll network with employers in a formal yet relaxed setting – and get first-hand access to job opportunities. It is where business leaders and Monash alumni go to discover the best young talent. Beers with Peers Beers This event gives you the opportunity to interact with Monash alumni and discover with Peers what your own career could look like. You’ll learn what it takes to work effectively, and how to gain opportunities within the marketing industry. 9
Have the courage to follow your heart and intuition. They somehow know what you truly want to become. Steve Jobs
12 agencies 22 consulting agencies 32 corporate 34 fmcg 50 research
agencies consulting agencies corporate About The Communications Council The Communications Council is the industry body for the creative agency community. We exist to drive the quality, reputation and long-term prosperity of our members. Our ambition is to make commercial creativity the most valued professional service in Australia by 2025. Representing local, global and independent agencies, our role is to educate, inspire, mentor, guide and bring the community together throughout the year. This could be via Effectiveness Awards, networking events and education through IPA, adschool and AWARD School. 12
fmcg research The Communications Council Our graduate program How to apply Our graduate program has existed for Intake opens in September and more than 30 years. We aim to get our closes in November every year. share of the best talent in Melbourne. Visit communicationscouncil.org.au Successful candidates are placed in our to learn more. member agencies for six months, and given access to training and networking opportunities over this time. Most of them go on to enjoy successful careers in account management, production, strategy and creative. Each year we hold an Assessment Day with our member agencies to shortlist the best applicants. Member agencies meet and observe you at work to see your passion for the industry and what you can bring. They’re excited to know why they should employ you – and what makes you stand out from the crowd. 13
agencies consulting agencies corporate Graduate programs at the Clemenger Group With graduate programs running for more Clemenger BBDO Melbourne than 10 years, the Clemenger Group has clemengerbbdo.com.au/en/work/office/Melbourne employed over 100 graduates. Each year we take in graduates from We look for people who will: Sydney, Melbourne and New Zealand. Programs differ in each market, but • Make the work better we generally choose people from a • Be loved by our clients range of backgrounds to work with • Not be ‘me’ orientated us for nine months or more, starting in January each year. • Be hand raisers, not finger pointers • Be radiators, not drains If positions are available at the end of that term, we offer them to the • Present well graduates who have demonstrated a • Bounce back sense of curiosity in their work, and • Do the right thing their value to our business. In recent years, we’ve employed almost every Applications for our graduate program graduate at the end of the program. open every August and close in October. Our selection process takes places in Following is an insight into each of November, which usually involves group our businesses and their respective and individual presentations. graduate programs. If successful, you’ll rotate through Keep in touch via the Clemenger account management, creative, digital, Group website www.cle.ms and social, production, planning and finance register your details. departments within your first three months. After this, you’ll go into a fixed position until the end of the year. 14
fmcg research Clemenger Group CHE Proximity Redhanded cheproximity.com.au redhanded.com.au CHE Proximity created Intern Beer, Redhanded is a specialist communications an initiative to help us secure the agency that uses insights and authenticity best new talent. to connect city and country in Australia. If you’ve got any of the following skills, We seek graduates who think creatively Intern Beer is for you: and appreciate quality storytelling. As a collaborative workplace that • Data values great ideas and attitudes, we’re all • Customer Experience (CX) about creating brilliant work and having • User Experience (UX) fun doing it. • Copywriting and content writing But be sure to bring a paddle, because • Art direction and design you’ll be thrown into the deep end as • SEO you rotate through project management, creative, media, digital, social, production • Digital and social media marketing and strategy. • Media You’ll even get the opportunity to glimpse • Client services at the other side, with a six-week rotation • Or anything else that’s useful in at News Limited/The Weekly Times. advertising! Applications open in November. Check out Simply stop by any of our events or key dates at rads.redhanded.com.au. locations to grab a can, crack the brief and get a paid internship. Learn more and keep in touch via our website intern.beer for the next intake. 15
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fmcg research McCann ALUMNI SPOTLIGHT Conor Lloyd Bachelor of Business (Marketing) Bachelor of Arts About me During my time at Monash, I was involved in the MMSS for a number of years before ultimately becoming President. Now a Senior Account Manager at McCann, I was fortunate to have a friend in the advertising industry who offered me the chance to intern. To succeed in advertising, you need to be willing to put in the hard yards and some pretty demanding hours. A word of advice Form as many friendships as you can while at university. Those connections can take you places. Your friends will one day become your colleagues, clients and partners in the marketing industry. Also, be as proactive as possible when seeking internships. Experience is valued above all else, and gives you a great talking point in any interview. 17
agencies consulting agencies corporate About KANTAR Millward Brown We are committed to building a team of the most knowledgeable experts, who are KANTAR Millward Brown is a global brand, single-mindedly focused on supporting communications and media advisory brand-led growth. agency that focuses on understanding consumers and brands around the world. Our culture We’re an insights company with an extraordinary track record for using new As a leader in this rapidly evolving industry, technology, fresh thinking and innovative we pride ourselves on attracting and approaches to help clients grow great brands. developing a different calibre of strategists. 18
fmcg research KANTAR Millward Brown They need to be ambitious, bright and education, urban planning, anthropology creative – and be willing to go beyond the and data sciences. obvious to deliver solutions for our clients. We look for people who are bold, We believe that an eye for detail, optimistic, supportive, connected, creative creative problem solving and confident and authentic. It’s a proven formula that communication skills are more has seen previous graduates take up important than any qualification. global positions, run specialist practice Our graduates come from a broad range areas, manage global accounts and of universities, studying degrees as varied influence strategy on the board. as arts, sciences, languages, economics, 19
agencies consulting agencies corporate Our graduate program Our senior leadership team has led global research, consultancy and creative We’re always looking for the best talent – agencies – and you’ll get to work with and create opportunities when we find the them side by side. right people. What’s more, you’ll have the best As a graduate, you’ll undertake a three- resources at your fingertips – including year rotation to acquire a strong grounding BrandZ. Run and managed exclusively in research and marketing fundamentals. by KANTAR Millward Brown, BrandZ is the world’s largest global brand equity Your world will centre around your clients. platform covering over 100,000 brands And it’s through this lens that you’ll: across 45 countries. • Hone your discovery skills in getting to Needless to say, the daily life of a graduate the heart of their business at KANTAR Millward Brown is dynamic, • Help design cutting-edge research fast-paced and exciting! solutions around their challenges • Analyse and synthesise data to guide How to apply some of the world’s leading brands You’ll also learn from some of the brightest Email your resume and a short cover and most influential minds in the business. letter to natalie.gabb@KANTAR.com. 20
fmcg research KANTAR Millward Brown ALUMNI SPOTLIGHT Todd Cope Bachelor of Business (Marketing) About me executions and campaigns across digital, TV, out-of-home, print, press I’m a Graduate Account Assistant at and cinema. And I’ve presented to KANTAR Millward Brown – a role that rooms filled with experts from various I acquired after six months in a casual creative and media agencies. role. I work with clients across a range of Most importantly though, I’ve had the industries including FMCG, automotive privilege to work with some of the and retail. brightest minds in the industry – and have learned more than I could have My highlights ever imagined. When I was in my final year, I was yet to You never know where a conversation apply for graduate roles and began to will take you. realise that as each day passed, another opportunity may have also passed. So I asked my lecturers for guidance. A word of advice My Strategic Marketing tutor kindly offered to chat with me for half an hour, which The workforce is becoming more quickly turned to an hour, and then two. competitive every day. This means you She got to know more about me and the need to find a way to stand out. And the industries I was interested in. (I got to most under-utilised way to do this is by know more about her too – it’s definitely getting to know your lecturers. a two-way street.) A couple weeks’ later, Your lecturers have a wealth of she forwarded me a job description for the experience and a vast network that role at KANTAR Millward Brown. they’re more than happy to share with A year and a half later, I’m part of a you. Yet so few students make the most team at KANTAR Millward Brown that of this opportunity. helps clients make strategic decisions to grow their brand equity. I optimise creative 21
agencies consulting agencies corporate About GroupM • Work experience in one of GroupM’s four leading media agencies GroupM is the number one global • Exciting training sessions with some of the media investment management group, best practitioners in the industry responsible for one in three ads globally. • The creation of a project with other Our goal is to deliver unrivalled students that’s presented to agency marketplace advantage to our clients, representatives stakeholders and people. We offer the intelligence to find and create valuable Why become a graduate at GroupM? audiences, the power to engage them – and the ability to create desired • Work for a high-profile brand marketing outcomes. • Be part of a highly collaborative team Over the last 50 years, the definition of • Benefit from on-the-job training media has transformed massively. and coaching It has evolved from the department in the • Work in a fast-paced, dynamic environment basement that buys ad spaces, to the • Meet Australia’s top media publishers realisation that everything begins and ends with media. • Help bring media campaigns to life • Learn how to use various research tools Although buying ad space is still a huge part of what we do, we also advise • Hear from the CEO about what’s our clients on a range of channels and happening in the industry disciplines, and how to apply them. • Attend product showcases to be We build, create and socialise content inspired by your peers and experiences. And we show clients • Join internal sporting groups – such as how everything interacts to help sell more. yoga, basketball and personal training • Enter industry competitions (with mentors to guide you) • Join the industry’s NGEN community (for training and networking) Our graduate program At GroupM, we’re always looking for How to apply new talent for The M Grad Programme. Designed to provide unique, practical Go to groupmploy.com.au/agency/ experience and full immersion in the mgrad/ to learn more. industry, The M Grad Programme combines: 22
fmcg research GroupM ALUMNI SPOTLIGHT Pauline Truong Bachelor of Commerce (Accounting & Finance) Bachelor of Economics (Econometrics) About me At the end of the program, I presented to a group of senior media executives about Fresh out of the wind tunnels of everything I learnt. After that, I was offered Monash, I’m now a Media Analyst at a full-time role at MEC! MEC after being a part of The M Grad Programme in 2016. A word of advice While at Monash, I majored in seemingly Firstly, keep an open mind. There are so everything but marketing, but got my many opportunities out there that you may start as Secretary of the MMSS. And the not even know exist. It can be easy to rest is history. blindly follow a path paved by your peers, As an analyst, I work across digital, SEM family, university – or even your and social performance, learning new own expectations. things every day about programmatic, Also, it’s definitely smart to have clear CPCs and CPAs (to name a few technical objectives, but don’t let them stop you terms). I still have so much to learn and am from trying something new. Six months extremely excited about what’s to come. ago, I would never have imagined being where I am today. And I wouldn’t have My highlights made it here if I didn’t have an open mind During The M Grad Programme, I about my career. worked with clients such as Michelin, Finally, get involved! By saying ‘YES!’ to Nestlé and Tigerair. opportunities and embracing them 100%, But the best part was my training. I learnt what I liked and didn’t like. I tasted I completed my Google Adwords failure and success. And most importantly, certification within three weeks and was I gained the skills, experiences and flown up to the GroupM Sydney offices relationships that are now invaluable to regularly to learn from the best in the my job and life. industry. I networked with directors and So don’t be afraid to pursue different CEOs – and visited the offices of Google, things and don’t be afraid of rejection. Facebook, Channel Ten, Fairfax, Ooh! Put yourself out there wherever you can. and Southern Cross Austero. Attending MMSS events is a great start! 23
agencies consulting agencies corporate About Refresh Marketing business writing, digital copywriting, web writing and more. Refresh Marketing is a copy and content Our client portfolio includes many big writing consultancy in Melbourne. names such as ANZ, World Vision, Websites, brochures, direct mail letters, Australian Unity, Holmesglen Institute, landing pages, blog articles and eDMs are St John Ambulance, Monash University, our bread and butter. We’ve written for Kmart and more. every occasion under the sun. And for any industry you can name. Our culture But with Refresh Marketing, you get more Every day in the Refresh Marketing office than clear and compelling writing. You get is different – so you should always expect qualified marketers who take the time to the unexpected. understand your business. We uncover and articulate your points of difference – helping With new projects and clients coming in your brand stand out from the pack. every week, you could be writing for a big bank one day and a dog trainer the next. Refresh Marketing also delivers writing We turn work around fast. And we partner skills training for corporates, universities with many fabulous creative professionals and government teams. Programs include along the way. 24
fmcg research Refresh Marketing Our internship program • Editing and proofing client work before submission We’re always on the lookout for final-year • Brainstorming and implementing new marketing students with a passion for the marketing initiatives and campaigns written word. You love talking brand strategy and grammatical correctness in equal How to apply measure. You have an eye for detail and relish the opportunity to do whatever’s Enquiries from aspiring thrown your way. And you value the copywriters are always welcome. opportunity to learn on the fly under the Visit refreshmarketing.com.au mentorship of an energetic marketer and or call 1300 558 005. business owner. Here’s a glimpse of what you’ll be doing: • Attending and contributing to client meetings and briefings • Researching and writing content for client brochures, websites, blogs and more 25
agencies consulting agencies corporate ALUMNI SPOTLIGHT Victoria Zhu Bachelor of Business (Marketing) Bachelor of Arts (Communication and Media Studies) About me With clients from a number of industries, and a diverse range of Freshly graduated from Monash, projects, my job is challenging yet so I’m now a full-time copywriter at rewarding. No two days are the same Refresh Marketing. at the office – and I wouldn’t have it Racking my brain for the perfect words, any other way. analysing the flows of sentences and scrutinising every paragraph for A word of advice consistency and grammatical mistakes. Don’t get complacent. And never And they’re just the beginning. underestimate how valuable the Every day I get to combine my passion career opportunities uni presents to for marketing and the written word to help you are. Give it your all, and don’t be clients from all industries communicate afraid of failure. their messages – and connect with their It’s a learning curve, and we learn best target audiences. through experience. My highlights I got my internship through the Marketing Internship unit, and I’m so thankful for it. I’ve always loved writing, so when Jane Carroll told me there was a copywriting internship available, I jumped at it. I was nervous to say the least. But I knew that the chance to do what you love every single day isn’t an opportunity that comes often. So despite my fears, I made sure to maintain a can-do attitude and said ‘YES!’ to every task sent my way. 26
fmcg research Refresh Marketing ALUMNI SPOTLIGHT Vikki Maver Bachelor of Business (Marketing) Bachelor of Arts (Psychology) About me In 2008, I added another service to my portfolio: corporate training. Through my I’m a copywriter, marketer, writing writing skills workshops, I help all kinds skills trainer and former lecturer for the of professionals improve their everyday Department of Marketing at Monash business writing. I also present advanced University. Since 2004, I’ve been workshops to help marketing teams write operating my own writing consultancy, with more impact – on and offline. Refresh Marketing. I take great pride in enticing and delighting A word of advice audiences – whether I’m presenting to a Never say no to new experiences and group of 50 or addressing thousands on opportunities. But if opportunity doesn’t screen through my online writing. knock, build a door! My highlights Get as much exposure to different industries and specialisations as early as After working as a marketer in the possible. And be careful not to pigeon- corporate world for over 10 years, I hole yourself too soon. slowly transitioned into freelance marketing work. Then as the weeks and I love my job for many reasons. months passed, the phone began to ring But most of all, I love the diversity of the more consistently and I formally became clients I work with and the people I meet. my own boss – full time. Being a copywriter gives me the chance to learn about practically every industry Always passionate about the imaginable – which keeps my days communication side of marketing, I interesting (and makes for great dinner decided to refine my focus from general party conversation too). marketing consulting to copywriting. So I polished my skills and taught myself everything there was to know about writing for all types of mediums and audiences. 27
agencies consulting agencies corporate About JMarketing JMarketing removes the bullshit from the digital marketing world. We inject accountability and metrics of success into a very tactical, specialised field. We value integrity, humour and the ability to think on your feet. We strive to surpass client expectations, applying a solid marketing framework to their digital ambitions. Our culture Our environment is casual, relaxed and fun. We are young, friendly and love a good time. And we never take ourselves too seriously. Our internship program We don’t have a formal open or close period. We meet with students for a coffee outside of business hours. If we get along and have some work coming up, we offer them an internship. From there, we cherry-pick the best interns to formally come on board. We train our interns to understand and use digital channels – including Google Adwords, Google Analytics and all the other tools that the industry is crying out for. 28
fmcg research JMarketing ALUMNI SPOTLIGHT Joshua Strawczynski Degrees in Management & Marketing About me Whenever I argued my point, Jane would either prove me wrong or agree I’m the Managing Director of JMarketing with me. This experience taught me how – and I’m proud to have been named one to argue at a Board and Executive level. of the Australian Institute of Management’s It also taught me how to communicate Top 30 under 30. with people, influence them and With a mind for strategy and a love of cultivate relationships. people, my team and I provide valuable I’m now living on a tropical island, running and actionable plans to help clients drive my business from a home-office and using growth and profitability. We develop my people skills to win clients and manage strategies and implement tactics to a global team – all online. create a unique and valuable service that few other agencies can match. A word of advice My highlights Tim Ferris famously said, ‘If you’re doing things the same as everyone else, you I always knew what I wanted to learn from are definitely doing them wrong’. And I university – but I’m talking about more couldn’t agree more. than course content. I wanted to know how to make friends and influence people. Don’t go through university expecting to This involved questioning my lecturers. walk into a role at the end. What you’re learning doesn’t make you valuable. I fondly remember Strategic Marketing It doesn’t set you apart. You stand out with Jane Carroll. For homework, we with your personality, eagerness to learn, would spend 12 hours preparing answers and by being better than everyone else to case studies, which we would work – ideally in a field you’re really interested in. through during the lectures. Our class would furiously scribble down Jane’s thoughts, crossing out their own work. And to me, this was counterintuitive. What were we learning? 29
agencies consulting agencies corporate About Social Star Our culture Social Star is a digital marketing We have a flexible workplace where agency that helps people build and people are measured on their results, grow businesses. rather than their time. We respect and trust them to do their job as best they can How do we do it? By inspiring them to to meet company objectives. dig into their values, find their passion and build their foundations. Our clients end up loving what they do and feeling more fulfilled in all areas of their life because their work is built around their desired lifestyle. 30
fmcg research Social Star What we’re looking for How to apply Social Star is always interested in new talent. Send an email to support@socialstar.com.au We assess students based on their – or connect with us on LinkedIn to particular skills and passion. If you’d love keep your eyes peeled for our job ads. to do something, we might hire, contract or outsource work to you. 31
agencies consulting agencies corporate About Telstra Our culture Telstra is Australia’s leading With the size and scale of our business, a telecommunications and technology career with us will introduce you to a world company with around 33,000 employees of opportunity. worldwide. We’re creating a global footprint At Telstra, we offer amazing opportunities – and along with it, a world of opportunity. to learn, develop and grow your network Our purpose is to create a brilliant – and the chance to launch your career connected future for everyone. To deliver in one of Australia’s most exciting and on this promise, we put the customer at innovative businesses. the heart of everything we do to create A career with us is like no other. new and better ways for people to thrive in As we evolve, so will you. You’ll work on a connected world. meaningful projects at the cutting-edge of And we have a clear set of values to help technology, which makes a real difference everyone in the Telstra family fulfil that vision: to our customers and communities. • Show you care • Better together • Find your courage • Trust each other to deliver • Make the complex simple 32
fmcg research Telstra Our graduate program Our internship program Applications for our Graduate Program Our summer internship program gives open from 12-26 March 2018. students in their penultimate year of study 12 weeks’ hands-on, paid work As part of the program, you’ll work experience from late November to late through at least three rotations and on a February each year. range of local or global projects. You’ll get invaluable exposure to senior Being a part of our Media and Marketing leaders, exciting projects, cutting-edge Team, you’ll create and drive how our technology and most importantly, the business connects and talks to our many knowledge and experience to kick start audience segments. It’s an important your career. responsibility, but a welcome challenge if you want to build on your media and marketing career. How to apply You could be working on campaigns for new product launches. Or you could be Visit the Telstra Careers website to working with our engineering team to roll learn more about our graduate and out next-generation networks. Whatever internship programs: careers.telstra. you’re involved in, being in tune with our com/findyouredge. customers is key. 33
agencies consulting agencies corporate About Coles Our culture Coles is one of Australia’s major retailers, At Coles, we aim to represent the providing fresh food, groceries, general communities we serve, embracing the merchandise, liquor, financial services and richness of Australia’s diverse population. fuel to millions of customers every week. We recognise that bringing different backgrounds and experiences together We are proudly Australian with a heritage helps us improve the way we serve our dating back to 1914. customers and create new ideas Across Australia, Coles employs more for the future. than 120,000 people and services We pride ourselves on building great around 21 million customers each careers through a range of personal and week at our 2,300 sites – including career development programs. We support supermarkets, convenience stores, people to be the best they can be. liquor stores and hotels. Coles is a fast-paced, constantly-changing We are an iconic brand that makes business that focuses on your talents while a positive difference in the lives of challenging you. We have achieved so Australian families every day. Our long- much because we’re open to ideas that term commitment to helping Australia challenge the status quo. Our people are grow means we are working towards proactive and enjoy taking the initiative to a sustainable future, forming lasting achieve meaningful outcomes. They get a relationships with Australian farmers and buzz from putting experience and talent food producers, and supporting local against new challenges to change the jobs in the retail and food industry. world around them. 34
fmcg research Coles Our graduate programs Our two-year graduate programs are the first ingredient to a flexible and dynamic career at Coles. Store This program will fast track your career in our corporate office. Support You’ll acquire a mix of technical, operational and leadership Centre skills while working with key leaders across our business. Program You can choose one of our many business areas such as Digital, Strategy, People & Culture, Marketing, Merchandise (Buying & Trading) and Finance. You can even try a different area at the end of year one. The choice is yours. Operations This program will accelerate your career to becoming one Graduate of our next senior operational leaders. Take your pick from three streams: Program 1. Supermarkets: you’ll be supported to run a multimillion dollar business 2. Coles Express: you’ll be supported to become a multisite leader that brings convenience to Australians 3. Distribution Centre: you’ll be the heart of our supply chain, ensuring that thousands of customers get the products they want. If you want to work in a fast-paced environment where no two days are the same, and do meaningful work with real accountability, then apply today. How to apply Applications open on 12 February 2018 for our August 2018 and February 2019 intakes. Come and meet us across the nation at The Big Meets during March, and visit colescareers.com.au/graduate for information on events, including our Careers Expo in February. 35
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fmcg research L’Oreal About L’Oreal Australia Our graduate and internships programs L’Oréal Australia is part of the L’Oréal Group – the world’s largest pure beauty We have graduate roles available company with over 100 years of history. in Marketing, Supply Chain, We are a passionate team in a growing Finance and Sales. market, working to deliver our mission of Beauty for All through our local portfolio Our internship roles are in Marketing, of 25 brands. Supply Chain, Finance and HR. Founded by a scientist, L’Oréal has always focused on cutting-edge research How to apply and innovation. Our innovation now centres on digital transformation – Applications open in mid-February positioning us as leaders in connecting and close mid-March each year. beauty and technology. Send an email to CareersAustralia@ loreal.com to learn more. Our culture Energetic and vibrant, our business is underpinned by strong ethical principles and a belief that financial performance and responsible business go hand-in-hand. We’re driven each day by our six founding values: Passion, Innovation, Entrepreneurial spirit, Open-mindedness, Quest for Excellence and Responsibility. L’Oréal Australia supports a flexible working culture that meets the needs of our employees, with an emphasis on delivering great business outcomes rather than measuring time and attendance. 37
agencies consulting agencies corporate About Colgate-Palmolive At both Colgate-Palmolive and Hill’s Pet Nutrition, we share the common values of Colgate-Palmolive is a leading global Caring, Global Teamwork and Continuous manufacturer and marketer within the Improvement. By living these values, our FMCG industry. Our brands and products people know they are part of the Colgate- are trusted in over 200 countries around Palmolive and Hill’s Pet Nutrition teams, the world. working together towards a common goal. Hill’s Pet Nutrition is part of the Colgate- Palmolive family as a subsidiary in the Our culture specialised Pet Nutrition industry. Our values are at the core of how we At Colgate-Palmolive, our vision is ‘to be do business, achieve our goals, work the best truly global consumer products together globally and locally, and develop company’. At Hill’s Pet Nutrition, our vision our people and processes. is ‘to make nutrition a cornerstone of veterinary medicine’. 38
fmcg research Colgate-Palmolive Caring We care about people – staff, customers, shareholders and business partners. We’re committed to acting with compassion, integrity and honesty in all situations, listening with respect to others and valuing our differences. We’re also committed to protecting the global environment, enhancing the communities where our people live and work and being compliant with government laws and regulations. Global Our people are part of a global team, committed to working Teamwork together across countries and throughout the world. Only by sharing ideas, technologies and talents can we achieve and sustain profitable growth. Continuous As a global company, we’re committed to getting better Improvement every day in all we do – as individuals and as teams. By understanding our customers’ expectations and continuously working to innovate and improve products, services and processes, we will ‘become the best’. Our graduate program Accordingly, Graduate Territory Manager positions become vacant all year round as Colgate-Palmolive and Hill’s Pet Nutrition current employees move into new roles offer unique opportunities for graduates. within the organisation (such as Customer Development Executives, Assistant Brand Unlike many of our competitors who Managers and Retail Execution Managers). do not guarantee employment upon completion, Colgate-Palmolive offers full- time, permanent positions as Graduate Territory Managers. How to apply As a Graduate Territory Manager, you’ll We encourage all new graduates and receive expert training to ensure success entry-level applicants to continually in your role while preparing you for future check the Colgate-Palmolive website opportunities within our organisation. for more information. Or contact Successful Graduate Territory Managers Sarah Fraser, Talent Acquisition and stay and progress throughout the Communications Specialist via sarah_ company in a variety of roles suited to fraser@colpal.com or on 02 9229 5852. their interests and expertise. 39
agencies consulting agencies corporate ALUMNI SPOTLIGHT Roger Hilton across my territory, I was voted ‘Territory Manager of the Year’. This achievement Bachelor of Business (Management) was my stepping stone into a supply Bachelor of Business (Marketing) chain role as a Vendor Replenishment Planner for our Coles account. I then received the ‘Commercial Excellence Award’ for improving demand and supply synchronisation. Later I moved to Adelaide as the Field About me Sales Manager for SA and NT, managing the Field Sales teams which enhanced my I moved to Australia to attend Monash skillset. When I returned to Melbourne, University as an international student in I became the Customer Development 2005. After attending a MINDS night in Executive on the Coles account for our my second year, I decided to join the Homecare categories. MMSS and was part of the MINDS team throughout my third and fourth years. I have gained varied experience with Colgate- Palmolive that would have been hard to find Organising these nights gave me some elsewhere. And the skills I’ve developed great industry connections. In my final have contributed greatly to my success as a year, I met the Colgate-Palmolive National Customer Development Manager. Field Sales Manager at a MINDS night and secured a three-week internship. A word of advice After that, I was offered a Sales Support Operator role when I completed my Real-world experience will set you apart degree – and jumped at the opportunity! and put you at the top of the list. So aim This experience helped shape me into the to get as much exposure to the world of industry professional I am today. I have sales and marketing before you graduate. now worked with Colgate for more than Also, talk to your university lecturers eight years, ultimately progressing into my about your interests. Monash has strong current role as Customer Development connections with the industry and is best Manager for Pharmacy and Shaver Shop. placed to guide you in the right direction. My highlights Clubs and societies also provide you with great organisational experience and help Following my brief stint as a Sales Support you connect with industry professionals. Operator, I was offered a permanent Lastly, be flexible and open-minded. position as a Graduate Territory Manager, I never intended to work in sales, but which was a great learning experience. taking that first role at Colgate-Palmolive After achieving strong sales results and changed my perspective completely and implementing effective category plans I’ve never looked back! 40
fmcg research Colgate-Palmolive ALUMNI SPOTLIGHT Iain Paton Bachelor of Business (Marketing) About me is the key to success in any industry. Everyone at Colgate-Palmolive is talented, I’m a Customer Development professional but it’s their ability to communicate and with 13 years’ FMCG experience in motivate others that sets them apart. Field Resource Management, National Account Management and Retail Since joining Colgate-Palmolive, I’ve had Category Marketing. nine roles – all of which have played their part in my success. In particular however, As the Customer Development Team the 12 months I spent as the Victorian Leader within Colgate-Palmolive’s District Manager was integral Coles, Kmart and Target businesses, I’m to my professional development. responsible for overseeing our end-to-end I oversaw 21 sales people, which enriched customer relationships. my understanding of how people are motivated differently and how to empower My highlights those around me. While studying at Monash, I accepted A word of advice an internship program with the Commercial Insights department at Don’t be afraid to jump in the deep end. Fosters for six months. Tough situations force you to look for The internship looked great on my resume alternative solutions and give you the and the skills I learnt helped me secure opportunity to impress people who may my position with Colgate-Palmolive. not know what you’re made of. Understanding corporate communication 41
agencies consulting agencies corporate About Mars Working across 78 countries, we’re a team of 100,000 self-proclaimed Mars is a family business that’s been Martians. We’re pet obsessed, making products for people (and the pets confectionery lovers, foodies, dream they love) for more than 100 years. chasers and community builders. When you think of Mars, you’d probably We’re also a diverse, extended family that think chocolate – with brands such as wakes up every morning ready to make M&M’s®, Snickers® and Twix® coming to an impact – on our business and the mind. But Mars is also the name behind world. And we do it by keeping The Five many other global brands including Principles at the heart of everything we do: Pedigree®, Royal Canin®, Dolmio®, Quality, Efficiency, Responsibility, Mutuality Whiskas®, Schmackos®, Skittles®, Extra® and Freedom. These principles inform our and Uncle Ben’s®. decisions and unite us across geographies, languages, cultures and generations. 42
fmcg research Mars Our graduate program Our locations Known as The Mars Leadership Mars is a regionally-based business. Experience, the Mars graduate program This means we offer a unique opportunity comprises of three rewarding years for our Associates (plus their families and packed with great experiences and pets) to enjoy fantastic lifestyles in major learning opportunities. regional centres while offering challenging and diverse employment. Most of our roles Designed to build your functional, are located at our regional hubs in: technical and leaderships skills, our program is highly personalised. • Ballarat & Wodonga (Victoria) We’re committed to helping you grow – • Asquith & Wyong (New South Wales) both professionally and personally. We’ll We also have representation in major cities work with you to understand your career including Sydney and Melbourne, mostly ambitions and navigate your rotations for our Sales opportunities. year on year. To us, every graduate is a potential leader. That’s why the moment the How to apply program starts, you’ll be handed huge responsibilities. You’ll be free to explore To learn more or to apply, head to the new and play an integral role in our marsgraduates.com.au. To be eligible continued success. And the best part? you’ll need to be an Australian or NZ You’ll get to do all this as you work with citizen or permanent resident at the time the industry’s top talent, who are all keen of application. to support you in your leadership journey. 43
agencies consulting agencies corporate About Kraft Heinz ‘Growing a Better World’ is the second part of our vision statement. With these Our visions – ‘Be the Best Food Company’ words, we affirm our dedication to act and ‘Growing a Better World’ – set the as a good corporate citizen, focused on course for who we aspire to become. the sustainable health of our people, our planet and our company. It’s ambitious and guides us towards our long-term objectives. It describes The following values are the pillars who we’re going to be together. And it that support our vision: Ownership, encompasses our steadfast commitment Meritocracy, Integrity, Quality and to product quality and the enduring power Innovation. They reflect who we are, what of our brands. has brought us to where we are today, what we believe in and what we stand for. But ‘best’ means different things to different people. For us, it means that we’re the most profitable food and beverage company in the industry, Our culture powered by the industry’s top talent. The Kraft Heinz culture can be best It means that our products are the summarised in one word: Ownership. best quality, top-rated in consumer blind tests. And it means that we have We think and act like owners of our the leading brands in all categories in business, treating every dollar as if it which we compete. Being the best also were our own. We recognise and reward encompasses our commitment to the outstanding performance at every level, communities where we work and live. in the true spirit of meritocracy. 44
fmcg research Kraft Heinz In fact, ownership and meritocracy are We have positions across HR, Marketing, the two most exciting elements of the Sales, Finance, Supply Chain, R&D, Legal Kraft Heinz culture. They create an and IT. We also have an operations stream environment of empowerment that’s for graduates eager to become one of unique to our company – and they provide the next leaders of our manufacturing and high-potential employees with unlimited operations functions. growth opportunities. Graduate program applications open from March to April 2018. Our graduate program Our internship program Our graduate program is a departure from the ordinary training experience. Our Summer Internship Program runs We immerse talented and driven people in during the university summer break from our businesses and fast track them for big December to February. Please apply by roles in our company. September/October. Instead of specific degrees from particular disciplines, we look for fresh thinkers – graduates who are entrepreneurial, self- How to apply motivated and enjoy working collaboratively. Future leaders who can help us become the Send an email to world’s best food company and, in doing so, people@kraftheinzcompany.com. build a better world. 45
agencies consulting agencies corporate SAME OLD STORY OR BRAND NEW CHAPTER? IT’S A QUESTION OF TASTE. Career opportunities Career opportunities Be someone who writes their own story. Be a hero in our quest to seize new opportunities for our Be someone who lives for the adventure. Be a graduate who loves to tackle a brands or engage with consumers. challenge and has the drive to fast-track into a big role. Do more, be more. Get something exceptional from your marketing career at Kraft Heinz. Bring us your Do more, be more. Start your career as you mean to go on. Whatever your aspirations, experience something exceptional originality and we can offer you unlimited opportunities in return. You’ll have the freedom to determine your at Kraft Heinz. We’ll give you the freedom to determine your own direction and deliver in your own style. Outperform our own direction and deliver in your own style. Outperform our expectations and you’ll move forward faster expectations and you’ll move forward faster than you ever thought possible. Come ready to dream. Come eager to grow. than you ever thought possible. Come ready to dream. Come eager to grow. Get Geta ataste tasteof ofwhat what your careercould your career couldbebe atat kraftheinzcareers.com.au kraftheinzcareers.com.au 46
fmcg research Kraft Heinz ALUMNI SPOTLIGHT Kelly Winger Bachelor of Business (Marketing/Management) About me There’s nothing like learning and developing skills on the job, and being I finished university at Monash in 2016 able to apply my marketing knowledge and went straight into a graduate role at as I go. Kraft Heinz. During university, I scored a Marketing Assistant role and kept a A word of advice weekend retail job which well prepared me for my rotations at Kraft Heinz. Stay focused in your final year and don’t worry too much about not having a job My highlights when you finish. There are so many graduate and entry-level opportunities out I undertook several rotations throughout there. You just have to be proactive. the graduate program including field sales, marketing in the Golden Circle Remember you have two years after brand team – and then onto digital, graduating to find a grad job if that’s media and activation. These all gave me what you’ve set you heart on. But it isn’t a lot of experience and led me to my final the only way to kick-start your career. full-time position. Be sure to make full use of the university tutors and lecturers as they have a wealth Now Brand Manager of Digital Marketing, of knowledge and industry connections Media and PR, I work across categories to pass on. and brands with lots of autonomy. I manage key areas of the business Also, cherish your free time, free uni meals and interact with a variety of functions. and cheap Thursday night uni parties. This gives me the opportunity to learn It all seems to disappear fast once you how a product progresses from early start full-time work. development to communications, media, point of purchase, digital strategy and more. Since finishing university, my learning curve has been almost vertical. 47
agencies consulting agencies corporate ALUMNI SPOTLIGHT Liberty Gadd Bachelor of Arts Bachelor of Laws About me A word of advice I’m currently a Brand Manager at Kraft Heinz. Keep an open mind. Just because you studied science, doesn’t mean you have My highlights to be a scientist. My graduate program experience began My time at Kraft Heinz has proved with factory and distribution centre visits that success in the workplace is not as well as a month-long stint in field dependent on what you studied. sales. This was an invaluable opportunity Your ability to get along with others and to understand what the company really show passion and resilience is infinitely does: make and sell food. more important. I then joined the marketing team and worked across the infant and cheese categories for six months. During this time, my weeks were filled with developing packaging artwork with agencies, attending focus groups, tracking budgets and preparing inputs for retailer ranging. Since my promotion in September, I have shifted my focus to the frozen meals account. As the lead on several Australian frozen meals projects, I’m quickly refining my project management and stakeholder engagement skills. 48
fmcg research Kraft Heinz ALUMNI SPOTLIGHT Rebecca Taylor Bachelor of Business and Health Science About me I have been fortunate to work on two campaigns where I have managed various I’m a travel enthusiast, love a good cup components such as point of sale, on- of tea and have an odd passion for pack stickers, promotional websites and real estate. Working for a multinational budgets. It has been both exciting and organisation, that could lend the possibility challenging. And I’m learning something of living overseas, has always been a new every single day! desire of mine. I’m also a curious person. I love meeting A word of advice new people and challenging myself. Graduate programs are a great kick And I’m now fortunate to be in a role start to your career, but they’re not that encourages these three things. the be-all-end-all. My highlights There are plenty of entry-level positions at Kraft Heinz and other companies that During my final year at Monash, I was provide equally great opportunities. offered a graduate role at Kraft Heinz. Positivity and the right attitude will get Before starting the program in January, you a long way. I worked as an intern in the HR department. With my final exams about Don’t believe that a job will fall into your to start, and juggling a second internship lap. Instead, go the extra mile to chase and a retail job, I was crazy enough to the job you want. Learn about the accept the challenge. company, practise interview questions and show how much you want it. It took The Kraft Heinz graduate program gave a friend’s dog, a can of baked beans and me the opportunity to rotate through my face photoshopped onto a mountain various functions including Field Sales, range in Switzerland to get me to where Exports and Marketing. Each rotation was I am today. integral to my development, and helped me in my current position as a Brand Manager within the Golden Circle team. 49
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