Product and System Technical Training Course Catalog 2017 - Motorola
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2017 PRODUCT AND SYSTEM TECHNICAL TRAINING COURSE CATALOG MOTOROLA SOLUTIONS LEARNING NORTH AMERICA PUBLISHED JANUARY 2017
WELCOME Choosing Motorola is only the beginning. CATALOG TABLE OF CONTENTS GENERAL INFORMATION 3 Next: Get trained on Motorola Solutions’ HOW TO REGISTER 4 latest innovations and improve your proficiency with our expanding training TRAINING OPTIONS AND POLICIES 5 portfolio! PRICING AND HELPFUL INFORMATION 6 With versatile training solutions and best practices from our expert instructors and OPERATOR TRAINING 7 designers, you can increase the return on TRAIN THE TRAINER / OPERATOR TRAINING 8 your technology investment throughout the product and system lifecycle. INTERACTIVE END USER TOOLKITS 8 Motorola Solutions Learning provides your organization a one-stop shop, end-to-end COURSES 9 training service: from needs analysis and FOUNDATIONAL COURSES 10 consultancy to course development, ASTRO® 25 IV&D SYSTEMS 19 customization, delivery, and logistics. CONSOLES 41 Let Motorola Solutions Learning work with your team to ensure that your organization SUBSCRIBERS 45 configures, operates and maintains your MOTOTRBO™ 52 products and systems to effectively and PUBLIC SAFETY LTE 63 efficiently meet your specific needs. OTHER COURSES 65 NEW SOLUTIONS TRAINING 69 SCHEDULE AND PRICE SHEET 70 CONTACT US 71 2
GENERAL INFORMATION For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com HOW TO REGISTER THE LEARNING MANAGEMENT SYSTEM (LMS) The LMS is your valuable resource to see the latest courses, descriptions, requirements, dates and locations. If you are a Motorola Solutions Customer who already has a Motorola User ID, you can go to the “Enroll in a Course” section for further instructions. SET UP A NEW USER ACCOUNT AND PASSWORD CREATE A MOTOROLA USER ID: • Visit: https://myaccount.motorolasolutions.com LOOK FOR THIS ICON • Click the “Register” link at the bottom right of the Log In box THROUGHOUT THE • Complete all the mandatory fields CATALOG FOR EASY • Enter your work email address, i.e., name@company.com. ACCESS TO THE LMS This will be your Motorola User ID THE LEARNING • Click the “Submit” button. MANAGEMENT SYSTEM (LMS) • You will receive a confirmation of your submission • When your LMS account setup has been completed, you will To register for a course, go to learning.motorolasolutions.com receive an email with your login information TO ENROLL IN A COURSE (ONCE YOU HAVE AN LMS ACCOUNT) ENROLL IN A COURSE: QUESTIONS ABOUT • Log in to the LMS: https://learning.motorolasolutions.com YOUR ACCOUNT OR • Enter your Motorola User ID/work email address A COURSE? • Enter your Password (If you need to reset your password or forgot it, Your Help Desk information can click on the Forgot/Reset Password link be located in the top, right hand • Click “Log In” corner of the catalog pages. You can also click here to view • Navigate to the Training Catalog link the Help Desk contact information • All Instructor-Led and Online courses are available here in your region. • Select relevant course and click Enroll to begin 4 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
GENERAL INFORMATION For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com TRAINING OPTIONS, POLICIES AND REQUIREMENTS TRAINING OPTIONS RESIDENT, INSTRUCTOR-LED TRAINING Resident training consists of regularly scheduled classes conducted at one of the Motorola Technical Training Centers. The centers are set up so students can immerse themselves in the subject matter, with limited distractions. They receive substantial time for hands on training that enables them to develop creative solutions for unique problems. Resident training includes a diverse customer base; therefore, the classroom equipment is modeled upon a standard configuration. In addition, some courses include media-based activities that are facilitated by the instructor. Advance registration is required. ON-SITE TRAINING AT YOUR LOCATION All course titles can be delivered at your location, taught by our knowledgeable instructor staff. For more information on our on-site delivery options, contact us at: training.na@motorolasolutions.com. ONLINE SELF-PACED AND VIRTUAL CLASSROOM Online Self-Paced learning allows you to gain foundational knowledge on a variety of topics using your own computer, at your own schedule. Virtual Classroom Learning offers scheduled instructor-led courses in an on-line virtual environment. Select courses from the recommendations listed in the Training Roadmaps from each product area of the catalog, or simply based upon your own personal need. Just look for courses with the Online Self-paced or Virtual Classroom icon. UNDERSTANDING THE ICONS INSTRUCTOR-LED ONLINE, SELF-PACED OPTIONAL COURSE VIRTUAL CLASSROOM TEST POLICIES AND REQUIREMENTS CANCELLATION AND RESCHEDULING PROFESSIONALISM TRAINING CONTENT AND STRATEGY BY THE STUDENT Students are expected to maintain professional DISCLAIMER Customer cancellation or rescheduling made conduct and dress at all times. Class dress is All of Motorola training classes are designed to less than 30 days prior to the class start date casual, but smart. For safety and security support and align with the Motorola Service will be subject to the full course tuition. reasons, we cannot permit shorts, thong type strategy for each product. This strategy may sandals, or tank tops in the classroom. include a combination of (but not limited to) CANCELLATION AND RESCHEDULING processes, procedures, recommendations, and BY MOTOROLA LAPTOP REQUIREMENTS instructor experiential advice which may involve Motorola reserves the right to change or cancel Some of our classes may require students to repair, replacement, and or recovery of hardware, classes up to 10 business days prior to the class bring their laptops to the classroom so that they software, or firmware of Motorola products. The start date. You will be notified at that time of may utilize an electronic copy of the class repair, replacement, or recovery of these products such change or cancellation. material. Please review your enrollment may vary from product to product. Motorola confirmation email for specific requirements for reserves the right to change the structure and your class. content of all courses at any time. Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017 5
GENERAL INFORMATION For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com PRICING AND HELPFUL INFORMATION FOR QUESTIONS HOW TO MAKE PAYMENTS WHEN ENROLLING IN A COURSE AND ASSISTANCE HOW TO MAKE PAYMENTS WHEN If prepayment is required to secure your Call the Learning Help Desk at: 800-247-2346 REGISTERING registration, it must be received by Motorola 30 Monday – Friday, For your convenience we accept the following days prior to your attendance. 8:00 a.m. – 5:00 p.m. Central Time methods of payment: Contact the Help Desk above for assistance with or email us at: • Credit Card payments and P.O. specifications. training.na@motorolasolutions.com • Purchase Order All pricing listed is US dollars. • Company Check • Training Banks DOWNLOAD THE NORTH AMERICA TRAINING TRAINING BANKS SCHEDULE AND PRICE SHEET Whether you’re a technician, system manager or radio user, you rely on Motorola Solutions Training to obtain the necessary knowledge to get the full potential out of your Motorola equipment. The Motorola Solutions Training Bank is a discounted, pre-paid, non-expiring debit account that allows you to budget up front for your training needs. Training Banks can be applied towards all training options including, Instructor-Led Tailored Field Courses. There are several benefits to Training Banks including: • Allows you to budget up front for training needs • Provides cost savings through discounted pricing tiers to maximize your training investment • Does not require multiple POs, thus reducing internal approval cycle time and paperwork • Training Banks do not expire For more information, please visit us on the web at motorolasolutions.com/amlearn or email us at SCHEDULE AND PRICE SHEET training.na@motorolasolutions.com. Click on the above download link to access the schedule and pricing file or visit: www.motorolasolutions.com/nalearnschedule2017 Note: Training Banks are only applicable to non- federal government customers. To view the most current details for any of our courses, please register for an account (see Page 4) and log into the Motorola Solutions Learning Management System (LMS) at: learning.motorolasolutions.com or call us at 855.619.9714. 6 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
OPERATOR TRAINING For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com OPERATOR TRAINING 7 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
OPERATOR TRAINING For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com THE SUCCESSFUL IMPLEMENTATION OF YOUR COURSES FOR CONSOLE PRODUCTS COMMUNICATIONS SYSTEM DEPENDS ON • MCC 7000 Series Dispatch Console Administrator CONFIDENT USERS OF THE SYSTEM. Training • MCC 7000 Series Dispatch Console Operator • Users of your mobile and portable radios require training on their units Training to understand its basic operation, features and functions • MKM 7000 Console Alias Manager • Dispatchers of your consoles require training to understand basic • MOTOBRIDGE IP Interoperable Solution Dispatch Console Operator operation, features and functions • MOTOBRIDGE Administration Control Panel (ACP) • Management personnel require training on the Motorola applications • MCD 5000 Operator TRAIN THE TRAINER OPERATOR TRAINING With this option, Motorola trains people you have With this option, the users within your organization identified as qualified instructors so that they in turn are trained by a Motorola instructor. These classes COURSES FOR MOBILES & PORTABLES can train each individual user in your organization. are typically done on site using your equipment. The These classes are typically done on site using your interactive End User Tool Kit (iEUTK) and/or tailored • APX™ Series equipment. The interactive End User Tool Kit (iEUTK) end user materials support this training option. • MOTOTRBO™ Series and/or tailored end user materials can be utilized. CONSOLES TRAINING • XTL™/XTS Series AUDIENCE These courses provide operators and supervisors with This course is geared for customers who have an an introduction to the basic operation, administration experienced, dedicated training staff in their and feature functionality of the Console Systems. organization. This course concentrates on specific Through facilitation and hands-on practice, users learn product features and how it relates to the training to perform tasks that are associated with their process. organization’s particular system. COURSE OVERVIEW • Overview of console configuration This course provides the customer’s identified • Console dispatcher and supervisor operation training personnel knowledge and practice applying • Alias Management training techniques that will enable them to successfully train their students. Trainers will use • Messaging simulation, facilitation and hands-on activities to facilitate learning events supported by tailored SUBSCRIBER TRAINING training materials and job aides. Students will become These courses provide radio users with an proficient in discussing common tasks associated with introduction to their radios, a review of their radio’s the operation of the customer’s radios and consoles basic functionality by means of job aides tailored to as identified by the customer’s needs analysis. exactly how they use their radios. Through facilitation Note: This course is presented as customer and hands-on practice, users learn to perform specific and will cover pertinent information on common tasks associated with their radio customer equipment. configuration. REQUISITE KNOWLEDGE • Overview of radio configuration Previous training experience and radio system • General radio operations knowledge is a must. TO REQUEST FIELD TRAINING, PLEASE CONTACT YOUR ACCOUNT MANAGER. Note: The interactive End User Tool Kit (iEUTK) is not sold as a standalone product but included with our instructor-led, Train-The-Trainer or Operator Training. 8 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
COURSES USING THE TRAINING ROADMAPS The test icon found in the roadmaps indicates that a post test will be administered after the online overview course is completed. The test is intended to determine that participants have the requisite knowledge necessary to continue on with the remainder of the curriculum. 9
FOUNDATIONAL COURSES BASIC RF (RDS0002) 13 THE LEARNING MANAGEMENT BASIC RADIO (RDS0004) 13 SYSTEM (LMS) To register for a course, go to BASIC NETWORKING (RDS0003) 13 learning.motorolasolutions.com RADIO COMMUNICATION SYSTEMS (RCS001-E) 14 THEORY OF RADIO OPERATION (RCS003-E) 14 BRIDGING THE KNOWLEDGE GAP FOR ASTRO® 25 – TECHNICIAN (ACT100-E) 15 BRIDGING THE KNOWLEDGE GAP FOR ASTRO® 25 – SYSTEM ADMINISTRATOR 15 (ACT101-E) SITE INSTALLATION PRACTICES WORKSHOP (R56) (NST925) 15 COMMUNICATION SYSTEMS CONCEPTS (NST021) 16 SERVER AND VIRTUALIZATION FOUNDATION (SRV1010) 16 NETWORKING ESSENTIALS IN MOTOROLA COMMUNICATIONS EQUIPMENT 17 (NST762) 10
RADIO SOLUTIONS FOUNDATIONAL For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com RF FUNDAMENTALS RF BASICS / RADIO SYSTEM BASICS BASIC RF RDS0002 ONLINE SELF-PACED BASIC RADIO RDS0004 ONLINE SELF-PACED RADIO COMMUNICATION SYSTEMS RCS001-E ONLINE SELF-PACED THEORY OF RADIO OPERATIONS RCS003-E ONLINE SELF-PACED COMMUNICATION SYSTEMS CONCEPTS INSTRUCTOR-LED 4.5 DAYS LMS COURSE CODE: NST021 CURRICULUM COMPLETE PARTICIPANT HAS RF KNOWLEDGE REQUIRED FOR ADVANCING TO MORE COMPLEX TECHNICAL TRAINING COURSES. Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017 11
RADIO SOLUTIONS FOUNDATIONAL For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com IP/NETWORKING FUNDAMENTALS BASIC NETWORKING RDS0003 ONLINE SELF-PACED NETWORKING ESSENTIALS IN MOTOROLA COMMUNICATIONS SYSTEM INSTRUCTOR-LED 4.5 DAYS LMS COURSE CODE: NST762 CHOOSE ONE OF THE FOLLOWING COURSES BELOW ACCORDING TO YOUR SOLUTION SYSTEM ASTRO® 25 SOLUTIONS MOTOTRBO™ SOLUTIONS ASTRO® 25 SYSTEMS APPLIED NETWORKING MOTOTRBO™ SYSTEMS APPLIED NETWORKING INSTRUCTOR-LED 4.5 DAYS OR INSTRUCTOR-LED 3.5 DAYS LMS COURSE CODE: LMS COURSE CODE: NWT003 PCT2007 CURRICULUM COMPLETE PARTICIPANT HAS IP PROTOCOLS AND NETWORKING SKILLS TO USE MOTOROLA SYSTEMS REQUIRING ADVANCED TECHNICAL TRAINING. CLICK HERE TO GO TO CLICK HERE TO GO TO PAGE 19 FOR MORE PAGE 49 FOR MORE DETAILS DETAILS ON ASTRO® 25 ON MOTOTRBO™ ASTRO® 25 Fleetmapping MOTOTRBO™ Connect Plus LMS Course Code: RDS1017 System Academy LMS Course Code: PCT3003 ASTRO® 25 Domain Controller Administration MOTOTRBO™ System Academy LMS Course Code: AST2015 LMS Course Code: PCT3002 12 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
RADIO SOLUTIONS FOUNDATIONAL For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com BASIC BASIC RF BASIC RADIO NETWORKING COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW This course emphasizes the concepts behind RF The purpose of this course is to provide the student This course provides a detailed description of the Systems theory and operation. Topics include basic with the basic, foundational land mobile two-way fundamentals of system networking. Topics include radio transmitters and receivers, RF propagation, radio knowledge required when working with the OSI seven layer model, bridges and switches, IP modulation, antenna systems, transmission lines and Motorola Solutions. This course is ideal for all people and routing, applications and security. data-communications. who sell or service land mobile two-way radios and it was especially designed to meet the needs of the MR AUDIENCE AUDIENCE Channel and Motorola Solutions employees. Engineers who need to understand the essentials of Technical staff who need to understand system networking. Communication Systems Concepts including basic AUDIENCE radio, RF propagation, modulation, antenna systems, Motorola Solutions Partners and Employees COURSE OBJECTIVES transmission lines and data-communications. After completing this course, the student will be able COURSE OBJECTIVES to: COURSE OBJECTIVES After completing this course, the student will be able • Identify the Elements and Interconnectivity of a After completing this course, the student will be able to: basic network to: • Define what a two-way radio is. • Define the OSI and TCP/IP Models • Describe electrical principles, including direct and • Describe two-way radio components. • Define the advantages of different Network Layout alternating current. • Describe communication types. Options • Describe the basic structure of radio transmitters and receivers. • List and describe ways of expanding coverage. • List the Physical and Data-Link Layers of the OSI and TCP/IP Models • Describe the operation of the antenna system. • Describe analog and digital solutions. • Define the Network and Transport Layers of the • Identify different types of transmission media. • Describe how transmit and receive processes work OSI and TCP/IP Models in conventional and trunked two-way radio. • Describe RF propagation and understand system • Identify the Service Layers within the OSI and TCP/ gains in a link budget. • Define system scalability. IP Model • Identify the considerations to implementing a two- • Define the concept of Network Security. REQUISITE KNOWLEDGE way radio. • Identify standards organizations None • List the characteristics of single-site, single-zone and multi-zone systems. • Explain the concept of two-way radio security. REQUISITE KNOWLEDGE ONLINE, SELF-PACED None • Describe the open standards for the following LENGTH: 1 HOUR technologies: APCO P25, TETRA and DMR. LMS COURSE CODE: RDS0002 ONLINE, SELF-PACED REQUISITE KNOWLEDGE LENGTH: 1 HOUR Completion of the following course(s) or equivalent LMS COURSE CODE: experience: RDS0003 • Basic RF (RDS0002) ONLINE, SELF-PACED LENGTH: 4 HOURS LMS COURSE CODE: RDS0004 CLICK HERE TO VIEW THE SCHEDULE AND PRICE SHEET Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017 13
RADIO SOLUTIONS FOUNDATIONAL For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com RADIO COMMUNICATION THEORY OF RADIO OPERATION SYSTEMS COURSE OVERVIEW COURSE OVERVIEW This course provides associates in the technology and This course will provide associates with foundational telecommunications field knowledge on wireless technical knowledge on the theory of radio communications systems. How two-way radio works, operation…how it works. The learning in this course and the basic components of a communication system will include basic radio operation, transmitter and are presented and explained. Simplex, duplex, and receiver operation, frequency generation, control repeater operational theory is provided in addition to functions, and digital operation. Each learning module learning targeted on spectrum, frequency, and range provides instruction on the specific operational considerations. Participants will also learn characteristics of the system and engages the student foundational operational theory on voting systems, with graphic interaction and comprehensive theory trunking systems, and data communication systems in pertaining to the targeted learning objectives. After addition to the role transmission line, antenna, and completing this course students will have a better frequency modulation play in the performance of a understanding of the core operational characteristics two-way radio communication system. Interactive of a wireless communication system and be able to testing accompanies each learning module to help the apply their foundational knowledge in their technology student retain and apply their foundational related discipline. Interactive testing accompanies knowledge. each learning module to help the student retain and apply their knowledge. AUDIENCE General AUDIENCE General COURSE OBJECTIVES After completing this course, the student will be able COURSE OBJECTIVES to: After completing this course, the student will be able • Understand the terminology associated with two- to: way radio communication equipment and systems • Explain the basic operation of a two-way radio. • Describe the purpose and characteristics of basic • Understand the basic signal flow of a two-way two-way radio systems, dispatcher systems, wide radio. and total coverage systems, trunking systems and • Describe the elements that comprise a two-way digital communication systems radio. • Understand decibels, transmission line • Explain the how and why of frequency generation characteristics, antennas and modulation concepts circuitry. • Explain the how and why of receiver circuitry. REQUISITE KNOWLEDGE None • Explain the basic operation of the transmitter circuitry. • Explain the basic operation of the controller/audio ONLINE, SELF-PACED circuitry. LENGTH: 4 HOURS • Describe the digital elements in a digital radio. LMS COURSE CODE: RCS001-E • Understand and describe the basic steps involved in the digital radio transmitter and receiver. REQUISITE KNOWLEDGE None ONLINE, SELF-PACED LENGTH: 4 HOURS LMS COURSE CODE: RCS003-E CLICK HERE TO VIEW THE SCHEDULE AND PRICE SHEET 14 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
RADIO SOLUTIONS FOUNDATIONAL For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com BRIDGING THE KNOWLEDGE GAP BRIDGING THE KNOWLEDGE GAP SITE INSTALLATION FOR ASTRO® 25 – SYSTEM FOR ASTRO® 25 – TECHNICIAN PRACTICES WORKSHOP (R56) ADMINISTRATOR COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW This seven-module course is designed to bring This five-module course is designed to bring The Site Installation Practices Workshop (R56) course Technicians from different technical backgrounds and Administrators from different technical backgrounds is designed to present the standards and guidelines experience levels to a common starting point for the and experience levels to a common starting point for for installing a Motorola communication system. ASTRO® 25 curriculum. This course provides seven the ASTRO® 25 curriculum. This course provides Participants will understand how a properly installed modules from the basic concepts of radio seven modules from the basic concepts of radio system can help to ensure a safe and efficient communication systems and computer networking communication systems and computer networking communications system, reducing system features, through the evolution that led to the features, through the evolution that led to the down time. ASTRO® 25 trunking system’s architecture. ASTRO® 25 trunking system’s architecture. AUDIENCE AUDIENCE Technical System Managers and Technicians This course is intended for System Technicians, and AUDIENCE other ASTRO® 25 system users who are new to System Administrators who are new to trunked radio COURSE OBJECTIVES trunked radio systems. Also those with experience in systems. Also those with experience in non-IP-based After completing this course, the student will be able non-IP-based radio systems like SmartNet and radio systems like SmartNet and SmartZone. to: SmartZone. • List the purposes of grounding and evaluate their COURSE OBJECTIVES importance in terms of personal safety and effective COURSE OBJECTIVES After completing this course, the student will be able system installation and protection After completing this course, the student will be able to: • Identify different communication concepts using • Apply principles of basic electronics to the to: installation standards found in the R56 manual • Explain the different radio system concepts as representative block diagrams of the respective applied to conventional and trunked systems systems • Determine how an effectively installed ground • Compare radio system communication concepts system provides protection for a communication • Compare analog radio communication signaling to system from a lightning strike or electrical ASTRO® 25 radio communications signaling using representative block diagrams of the respective systems. anomalies • Identify different communication concepts using • List the minimum requirements and specifications representative block diagrams of the respective • Compare how voice and data information flows through different radio communication system for the external and internal ground system systems types, and how the signaling information controls • List the minimum requirements and specifications • Compare radio system communication concepts that flow of information for installation equipment, cables and using representative block diagrams of the documentation for a reliable communication system respective systems • Describe the features of each radio communication system in terms of advantages and disadvantages installation • Compare how voice and data, information flow • Investigate sources for possible solutions to various through different radio communication system types • Explain the Trunked Radio System Concepts installation scenarios and how the signaling information controls that flow of information REQUISITE KNOWLEDGE REQUISITE KNOWLEDGE Completion of the following course(s) or equivalent • Describe the features of each radio communication None experience: system in terms of advantages and disadvantages • Graduate of a basic electronics course or ONLINE, SELF-PACED equivalent experience. REQUISITE KNOWLEDGE LENGTH: 4 HOURS None LMS COURSE CODE: INSTRUCTOR-LED ACT101-E LENGTH: 3.5 DAYS ONLINE, SELF-PACED LMS COURSE CODE: LENGTH: 4 HOURS NST925 LMS COURSE CODE: ACT100-E CLICK HERE TO VIEW THE SCHEDULE AND PRICE SHEET Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017 15
RADIO SOLUTIONS FOUNDATIONAL For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com SERVER & VIRTUALIZATION COMMUNICATION SYSTEMS CONCEPTS FOUNDATION COURSE OVERVIEW REQUISITE KNOWLEDGE COURSE OVERVIEW The Communication Systems Concepts course Completion of the following course(s) or equivalent This course prepares students to configure a server emphasizes the concepts behind RF Systems theory experience: hardware platform for virtualization. The course and operation. Major topics covered include: • Knowledge of basic electronics covers managing the hardware using BIOS and iLO, • RF System Operation, including talkaround, • Experience using standard communication test installing the ESXi 5.5 hypervisor, creating and repeater operation, and types of signaling used in equipment provisioning virtual machines, installing client and RF Systems server operating systems in the virtual machines, • A basic walkthrough of building a communication installing VMware Tools in the guest operating system from ’Simplex’, to ’Half Duplex’, ’Voting systems, and maintaining virtual machines using Systems’, and ’Simulcast’ is done, emphasizing the INSTRUCTOR-LED snapshots and OVF packages. Hands-on lab exercises improvements in communication obtained with LENGTH: 4.5 DAYS provide experience with the entire installation and each step LMS COURSE CODE: provisioning process. • Trunking Operation, including Smartzone operation NST021 AUDIENCE • Types of modulation used in RF System operation, Technical Personnel, Employees, Partners, Customers including ASTRO • Radio frequency path including the antenna and COURSE OBJECTIVES transmission line After completing this course, the student will be able • Decibels and their uses on the job to: • Describe the relationship between virtualization • RF Propagation/RF Interference and hardware resources • Basic Troubleshooting practices from the system • Manage server hardware using BIOS and iLO perspective • Install ESXi on the server hardware AUDIENCE General • Create and provision Virtual Machines using vSphere COURSE OBJECTIVES • Install a guest operating systems in a Virtual After completing this course, the student will be able Machine to: • Install VMware Tools on the guest OS • Define terms commonly used in two-way communication systems • Configure VM startup and shutdown order • E ffectively use two-way radio communication • Create and manage snapshots systems knowledge to troubleshoot typical two- • Migrate virtual machines using OVF packages way communication radio systems REQUISITE KNOWLEDGE • Develop requirements for a two-way radio system Completion of the following course(s) or equivalent by establishing programming and protocol experience: requirements as requested • Comp-TIA Server+ Certification or equivalent • Improve skills in the interpretation of typical two- way radio checks of the receiver, transmitter and the antenna system to troubleshoot a two-way radio communication system INSTRUCTOR-LED • Use decibels to interpret the radio frequency path LENGTH: 3 DAYS and antenna system to describe expected radio LMS COURSE CODE: communication system performance and SRV1010 troubleshooting CLICK HERE TO VIEW THE SCHEDULE AND PRICE SHEET 16 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
RADIO SOLUTIONS FOUNDATIONAL For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com NETWORKING ESSENTIALS IN MOTOROLA COMMUNICATIONS EQUIPMENT COURSE OVERVIEW The Networking Essentials in Motorola Communications Equipment course provides the technician with the essential elements of networking required for the installation and maintenance of most Motorola communications systems. The course includes ample hands-on and basic troubleshooting on network elements. AUDIENCE System Technicians COURSE OBJECTIVES After completing this course, the student will be able to: • Recall basic network terminology • Compare basic configuration types, both logical and physical • Describe the basic OSI (Open System Interconnect) model compared with the TCP/IP model • Construct a basic LAN with a Windows Server Domain Controller and workstations • Examine the interaction between the routers through their configurations • Use common network commands to simulate traffic and validate connectivity and routing REQUISITE KNOWLEDGE Completion of the following course(s) or equivalent experience: • An understanding of the basic Motorola Communications Systems is highly recommended • Basic familiarization with computer operating systems is required • A basic knowledge of networking is helpful and recommended INSTRUCTOR-LED LENGTH: 4.5 DAYS LMS COURSE CODE: NST762 CLICK HERE TO VIEW THE SCHEDULE AND PRICE SHEET Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017 17
ASTRO® 25 SYSTEMS PORTFOLIO FLEXIBLE CHOICES TO MEET EVERY NEED SINGLE SIMPLIFIED FULLY FEATURED SITES CONFIGURATIONS CONFIGURATIONS MULTI-ZO TRUNKED AND CONVENTIONAL TRUNKED TRUNKED CONVENTIONAL TRUNKED CONVENTIONAL WITH DATA WITH DATA CONVENTIO WITH DATA WITH DA STANDALONE EXPRESS K CORE L CORE M1/M2 CORE M3 COR CONVENTIONAL TRUNKING P25 P25 P25 P25 P25 P25 DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL DIGITAL ANALOG TDMA ANALOG FDMA ANALOG ANALOG INTEGRATED DATA TDMA FDMA FDMA INTEGRATED DATA TDMA TDMA INTEGRATED DATA INTEGRATED ENHANCED DATA ENHANCED D HPD HPD 7 ZONES 1 SITE 1 SITE 50 CHANNELS 5 SITES 24 SITES 150 SITES 18
ASTRO® 25 IV&D SYSTEM COURSES ASTRO® 25 SYSTEMS FLEETMAPPING (RDS1017) 30 INTELLIGENT MIDDLEWARE OPERATION AND ADMINISTRATION (RDS2025) 30 ASTRO25 SECURITY PATCH MANAGEMENT (AST2001) 30 THE LEARNING MANAGEMENT ASTRO® 25 IV&D SYSTEM OVERVIEW (AST1038) 31 SYSTEM (LMS) DEPLOY FOR ASTRO25 IV&D L CORE (ACS717460) 31 To register for a course, go to learning.motorolasolutions.com DEPLOY FOR ASTRO25 IV&D CONVENTIONAL WITH K CORE (ACS717470) 31 ASTRO® 25 SYSTEMS APPLIED NETWORKING (NWT003) 32 ASTRO25 IV&D SECURE COMMUNICATIONS WORKSHOP (ACS717207) 32 ASTRO25 IV&D M CORE WORKSHOP (ACS717103) 32 NEW FEATURES INTRODUCTION FOR ASTRO® 25 IV&D SYSTEMS (AST1029) 33 ASTRO® 25 IV&D K CORE WORKSHOP (ACS717410) 33 ASTRO25 IV&D CONVENTIONAL RF SITE WORKSHOP (ACS717440) 34 ASTRO® 25 DOMAIN CONTROLLER ADMINISTRATION (AST2015) 34 ASTRO25 IV&D RADIO SYSTEM ADMINISTRATOR WORKSHOP (ACS717102) 34 ASTRO25 IV&D IP BASED DIGITAL SIMULCAST WORKSHOP (ACS717217) 35 19
ASTRO® 25 IV&D SYSTEM COURSES (CONTINUED) ASTRO® 25 IV&D GTR 8000 REPEATER SITE WORKSHOP (ACS717208) 35 STANDALONE GTR 8000 CONVENTIONAL BASE RADIO (AST2006) 35 ASTRO® 25 ISSI 8000 / CSSI 8000 FEATURE OVERVIEW (AST2005) 36 OVERVIEW FOR ASTRO25 IV&D DYNAMIC SYSTEM RESILIENCE (ACS717023) 36 ASTRO® 25 IV&D INTERFACING SMARTZONE 3600 SYSTEMS (ACS717360) 36 ASTRO® 25 IV&D DIGITAL MUTUAL AID (ACS78210) 37 ASTRO® 25 IV&D ENHANCED TELEPHONE INTERCONNECT (ACS717480) 37 ASTRO® 25 IV&D INFORMATION ASSURANCE SYSTEM OVERVIEW (ACS717211) 37 20
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com ASTRO® 25 IV&D RADIO SYSTEM ADMINISTRATOR M CORE L CORE ASTRO® 25 IV&D SYSTEM OVERVIEW AST1038 ONLINE SELF-PACED ASTRO® 25 IV&D RADIO SYSTEM ADMINISTRATOR WORKSHOP INSTRUCTOR-LED 4.5 DAY COURSE LMS COURSE CODE: ACS717102 RECOMMENDED CURRICULUM IS COMPLETE PARTICIPANT SHOULD BE ABLE TO CARRY OUT ADMINISTRATIVE TASKS IN THE ASTRO® 25 IV&D SYSTEM SUCH AS: PROVISIONING SUBSCRIBERS AND TALK GROUPS, GENERATING HISTORICAL REPORTS, CONTROLLING DEPLOYED SUBSCRIBERS AND MANAGING NETWORK ELEMENT CONFIGURATIONS. PARTICIPANT UNDERSTANDS FACTORS OF SYSTEM CONFIGURATION THAT IMPACT ASTRO® 25 SYSTEM MANAGEMENT. OPTIONAL TRAINING ROADMAP AVAILABLE. CLICK ON THIS LINK TO GO TO PAGE 29 FOR ADDITIONAL DETAILS. Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017 21
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com ASTRO® 25 IV&D M CORE TECHNICIAN M CORE ASTRO® 25 IV&D SYSTEM OVERVIEW AST1038 ONLINE SELF-PACED ASTRO® 25 IV&D M CORE WORKSHOP INSTRUCTOR-LED 4.5 DAY COURSE LMS COURSE CODE: ACS717103 RECOMMENDED CURRICULUM IS COMPLETE PARTICIPANT SHOULD UNDERSTAND ASTRO® 25 M CORE COMPONENTS, VIRTUAL SERVERS AND SERVICE STRATEGY. PARTICIPANT CAN INTERPRET SYSTEM ALARMS, PROPOSE SOLUTIONS FOR SYSTEM FAILURES, AND AS WELL AS RESTORING EQUIPMENT TO PROPER FUNCTIONALITY. OPTIONAL TRAINING ROADMAP AVAILABLE. CLICK ON THIS LINK TO GO TO PAGE 29 FOR ADDITIONAL DETAILS. 22 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com ASTRO® 25 IV&D L CORE TECHNICIAN ASTRO® 25 IV&D SYSTEM OVERVIEW AST1038 ONLINE SELF-PACED ASTRO® 25 IV&D M CORE WORKSHOP INSTRUCTOR-LED 3 DAYS LMS COURSE CODE: ACS717103 RECOMMENDED CURRICULUM IS COMPLETE PARTICIPANT UNDERSTANDS ASTRO® 25 L CORE COMPONENTS, VIRTUAL SERVERS AND SERVICE STRATEGY. PARTICIPANT CAN INTERPRET SYSTEM ALARMS, PROPOSE SOLUTIONS FOR SYSTEM FAILURES, AND RESTORE EQUIPMENT TO PROPER FUNCTIONALITY. OPTIONAL TRAINING ROADMAP AVAILABLE. CLICK ON THIS LINK TO GO TO PAGE 29 FOR ADDITIONAL DETAILS. Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017 23
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com ASTRO® 25 IV&D REPEATER SITE TECHNICIAN (GTR) M CORE L CORE ASTRO® 25 IV&D SYSTEM OVERVIEW AST1038 ONLINE SELF-PACED ASTRO® 25 IV&D GTR 8000 REPEATER SITE WORKSHOP INSTRUCTOR-LED 3 DAY COURSE LMS COURSE CODE: ACS717208 RECOMMENDED CURRICULUM IS COMPLETE PARTICIPANT CAN MAINTAIN AN ASTRO 25 REPEATER SITE INCLUDING: GTR8000 BASE STATION, GCP8000 SITE CONTROLLER AND OTHER SITE EQUIPMENT. ® *PARTICIPANT PERFORMS ALIGNMENTS TROUBLESHOOTING AND FIELD REPLACEMENT OF SITE DEVICES DURING COURSE. OPTIONAL TRAINING ROADMAP AVAILABLE. CLICK ON THIS LINK TO GO TO PAGE 29 FOR ADDITIONAL DETAILS. 24 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com ASTRO® 25 IV&D IP SIMULCAST SITE TECHNICIAN M CORE L CORE ASTRO® 25 IV&D SYSTEM OVERVIEW AST1038 ONLINE SELF-PACED ASTRO® 25 IV&D IP BASED DIGITAL SIMULCAST WORKSHOP INSTRUCTOR-LED 3 DAY COURSE LMS COURSE CODE: ACS717217 RECOMMENDED CURRICULUM IS COMPLETE PARTICIPANT SHOULD BE ABLE TO MAINTAIN AN ASTRO® 25 REPEATER SITE INCLUDING THE GTR8000 BASE STATION, GCP8000 SITE CONTROLLER, SITE COMPARATOR AND OTHER SITE EQUIPMENT. OPTIONAL TRAINING ROADMAP AVAILABLE. CLICK ON THIS LINK TO GO TO PAGE 29 FOR ADDITIONAL DETAILS. Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017 25
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com ASTRO® 25 IV&D CONVENTIONAL RF SITE TECHNICIAN M CORE K CORE ASTRO® 25 IV&D SYSTEM OVERVIEW AST1038 ONLINE SELF-PACED ASTRO® 25 IV&D CONVENTIONAL RF SITE WORKSHOP INSTRUCTOR-LED 3 DAYS LMS COURSE CODE: ACS717440 RECOMMENDED CURRICULUM IS COMPLETE PARTICIPANT SHOULD BE ABLE TO MAINTAIN AN ASTRO® 25 REPEATER SITE INCLUDING THE GTR8000 BASE STATION, GCP8000 SITE CONTROLLER, SITE COMPARATOR AND OTHER SITE EQUIPMENT. OPTIONAL TRAINING ROADMAP AVAILABLE. CLICK ON THIS LINK TO GO TO PAGE 29 FOR ADDITIONAL DETAILS. 26 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com ASTRO® 25 IV&D L CORE DEPLOY TECHNICIAN ASTRO® 25 IV&D SYSTEM OVERVIEW AST1038 ONLINE SELF-PACED DEPLOY FOR ASTRO® 25 IV&D CONVENTIONAL WITH L CORE INSTRUCTOR-LED 3 DAYS LMS COURSE CODE: ACS717460 RECOMMENDED CURRICULUM IS COMPLETE PARTICIPANT UNDERSTANDS ASTRO 25 L CORE COMPONENTS, VIRTUAL SERVERS AND SERVICE STRATEGY. PARTICIPANT CAN INTERPRET SYSTEM ALARMS, ® PROPOSE SOLUTIONS FOR SYSTEM FAILURES, AND RESTORE EQUIPMENT TO PROPER FUNCTIONALITY. OPTIONAL TRAINING ROADMAP AVAILABLE. CLICK ON THIS LINK TO GO TO PAGE 29 FOR ADDITIONAL DETAILS. Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017 27
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com ASTRO® 25 IV&D K CORE DEPLOY TECHNICIAN ASTRO® 25 IV&D SYSTEM OVERVIEW AST1038 ONLINE SELF-PACED DEPLOY FOR ASTRO® 25 IV&D CONVENTIONAL WITH K CORE INSTRUCTOR-LED 3 DAY COURSE LMS COURSE CODE: ACS717470 RECOMMENDED CURRICULUM IS COMPLETE PARTICIPANT UNDERSTANDS THE ASTRO® 25 K CORE COMPONENTS AND SERVICE STRATEGY. PARTICIPANT CAN USE THE CONFIGURATION MANAGER TO CONFIGURE SYSTEM COMPONENTS AND SUBSCRIBERS. PARTICIPANT IS ABLE TO INTERPRET SYSTEM ALARMS, PROPOSE SOLUTIONS FOR SYSTEM FAILURES, AND RESTORE EQUIPMENT TO PROPER FUNCTIONALITY. OPTIONAL TRAINING ROADMAP AVAILABLE. CLICK ON THIS LINK TO GO TO PAGE 29 FOR ADDITIONAL DETAILS. 28 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com ASTRO® IV&D OPTIONAL TRAINING CURRICULUM Motorola Solutions offers optional training for those participants who have completed their ASTRO® 25 cirriculum and want to learn more about their system’s infrastructure and/or features. Select the training course below applicable to your system. SPECIALIZED INFRASTRUCTURE TRAINING ISSI GATEWAY TO SMART X DYNAMIC SYSTEM SUPPORT INTERFACING TOSUPPORT CIRCUIT- RESILIENCE TO ASTRO® 25 BASED RF SITES ASTRO® 25 ASTRO® 25 ASTRO® 25 IV&D ISSI 8000 / CSSI 8000 IV&D INTERFACING IV&D DYNAMIC SYSTEM FEATURE OVERVIEW SMARTZONE 3600 RESILIENCE ONLINE SELF-PACED SYSTEMS ONLINE SELF-PACED ONLINE SELF-PACED AST2005 ACS717023 ACS717360 SPECIALIZED FEATURE TRAINING OTAR NETWORK SECURITY MUTUAL AID TELEPHONE INTERCONNECTION ASTRO® 25 IV&D SECURE ASTRO® 25 IV&D ASTRO® 25 IV&D ASTRO® 25 IV&D COMMUNICATIONS INFORMATION DIGITAL MUTUAL AID ENHANCED TELEPHONE WORKSHOP ASSURANCE ONLINE SELF-PACED INTERCONNECT INSTRUCTOR- LED ONLINE SELF-PACED ONLINE SELF-PACED 4.5 DAYS ACS78210 ACS717211 ACS717480 ACS717207 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017 29
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com ASTRO® 25 SYSTEMS INTELLIGENT MIDDLEWARE ASTRO® 25 SECURITY FLEETMAPPING OPERATION AND ADMINISTRATION PATCH MANAGEMENT COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW This workshop addresses topics necessary for the The purpose of this course is to provide the steps to Provide Motorola ASTRO® 25 Land Mobile Radio effective planning and mapping of an ASTRO® 25 operate and maintain a customer’s IMW system (LMR) system administrators the information to IV&D radio system. During this course, the within their Motorola system (ASTRO, Dimetra, LTE). access and patch their radio system infrastructure, participants will learn about ASTRO® 25 features, update antivirus definitions, review log files and capabilities, and restrictions in order to effectively AUDIENCE understand account management. plan and prepare for a new or upgraded ASTRO® 25 Partners/Resellers and customers who would be system. responsible for the operation and maintenance of a AUDIENCE customer’s IMW system within their Motorola M Core Master Site Technicians AUDIENCE systems (ASTRO, Dimetra, LTE). Pre-sale customers, new system managers, system COURSE OBJECTIVES planning personnel COURSE OBJECTIVES After completing this course, the student will be able After completing this course, the student will be able to: COURSE OBJECTIVES to: • Successfully access servers in the M-Core After completing this course, the student will be able • Describe IMW features. • Successfully patch their radio system infrastructure to: • Perform installation of IMW. • Discuss what a fleetmap is and why one is • Update Anti-virus (A/V) Definitions for their needed. • Configure an IMW system. radiosystem infrastructure • Discuss the methodologies used to configure radio • Identify the IMW tools to administer the system. • Perform basic review of UNIX logs users and groups with the goal of optimizing the • Perform routine administration. • Create user and group accounts system resources. • Perform troubleshooting. • Assist with basic tasks in Account Management on • Describe the content to assist with fleetmapping decisions. • Understand system-specific considerations. • the LMR system • Discuss frequency band plan organization and REQUISITE KNOWLEDGE management. None REQUISITE KNOWLEDGE Completion of the following course(s) or equivalent • Describe basic planning requirements and experience: complete a simple Fleetmap information template. INSTRUCTOR-LED • ASTRO® 25 IV&D M Core Workshop (ACS717103) • Complete worksheets required to create a LENGTH: 2 DAY Fleetmap based on sample operational requirement information. LMS COURSE CODE: RDS2025 INSTRUCTOR-LED REQUISITE KNOWLEDGE LENGTH: 4 DAYS None LMS COURSE CODE: AST2001 INSTRUCTOR-LED LENGTH: 4.5 DAYS LMS COURSE CODE: RDS1017 30 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com ASTRO® 25 IV&D SYSTEM DEPLOY FOR ASTRO® 25 IV&D DEPLOY FOR ASTRO® 25 IV&D OVERVIEW (AST1038) TRUNKING WITH L CORE CONVENTIONAL WITH K CORE COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW The ASTRO® 25 IV&D System Overview course will This course provides an overview and implementation This course provides an overview and implementation provide participants with knowledge and plan for deployment of an L1/L2 ASTRO® 25 IV&D plan for deployment of an K1/K2 ASTRO® 25 IV&D understanding of the ASTRO® 25 IV&D system. This 7.13 system, contains information and procedures for 7.13 system, contains information and procedures for course will address M, L and K Core systems. System bringing Motorola Manufacturing Representatives bringing Motorola Manufacturing Representatives architecture, components and features will be (MRs) up to speed on how to assemble and install the (MRs) up to speed on how to install the K1/K2 system explained. In addition, RF and console sites and their L1/L2 system for customers, and acts as a resource on for customers, and acts as a resource on how to architecture, features and components will be how to reference other training materials for reference other training materials for troubleshooting discussed. Finally, call processing for voice and mobile troubleshooting and additional L1/L2 system tasks. and additional K1/K2 system tasks. data applications will be covered, and an introduction to applications available in the ASTRO® 25 system AUDIENCE AUDIENCE will be provided. Motorola Manufacturing Representatives (MRs) Motorola Manufacturing Representatives (MRs) involved in the installation of L1/L2 systems involved in the installation of K1/K2 systems. AUDIENCE Core Technicians, Site Technicians, Console COURSE OBJECTIVES COURSE OBJECTIVES Technicians, Core Managers. After completing this course, the student will be able After completing this course, the student will be able to: to: COURSE OBJECTIVES • Correctly and efficiently install and locally • Correctly and efficiently install and locally After completing this course, the student will be able configure an L Core system that has been staged configure a K Core system that has been staged by to: by CCSI CCSI • Understand the general architecture of an ASTRO® • Perform initial Power On of equipment to verify • Perform initial Power On of equipment to verify 25 IV&D Radio System proper operation proper operation • Understand key features of available in the • Commission the L Core System once it has been • Commission the K Core System once it has been ASTRO® 25 IV&D Radio System installed installed • Understand the components of the ASTRO® 25 • Test the L Core System per Acceptance Test Plans • Test the K Core System per Acceptance Test Plans Zone Core (ATP) (ATP) • Understand site components in the ASTRO® 25 • Back up the Infrastructure and System Databases • Back up the Infrastructure and System Databases system of the L Core System of the K Core System • Understand the features,capabilities and components of the MCC7000 series dispatch consoles REQUISITE KNOWLEDGE REQUISITE KNOWLEDGE Completion of the following course(s) or equivalent Completion of the following course(s) or equivalent • Understand concepts of Mobility and Call experience: experience: Processing in the ASTRO25 • Networking Essentials in Communication • Networking Essentials in Communication • Understand the applications for managing the Equipment (NST762) Equipment (NST762) ASTRO® 25 system • Site Installation Practices Workshop (R56) (NST925) • Site Installation Practices Workshop (R56) (NST925) Required: • ASTRO® 25 IV&D System Overview (AST1038) Required: ONLINE, SELF-PACED Take one of the following, depending on system LENGTH: 4 HOURS supporting: LMS COURSE CODE: • ASTRO® 25 IV&D System Overview (AST1038) INSTRUCTOR-LED ACT1038 LENGTH: 3 DAYS LMS COURSE CODE: ACS717460 INSTRUCTOR-LED LENGTH: 3 DAYS LMS COURSE CODE: ACS717470 CLICK HERE TO VIEW THE SCHEDULE AND PRICE SHEET Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017 31
RADIO SOLUTIONS ASTRO® 25 IV&D SYSTEMS For information on prerequisites and to register for courses visit the LMS at: For general information contact the North America Learning Help Desk at: LEARNING.MOTOROLASOLUTIONS.COM (800) 247-2346, option 4 or training.na@motorolasolutions.com ASTRO® 25 SYSTEMS ASTRO® 25 IV&D SECURE ASTRO® 25 IV&D M CORE APPLIED NETWORKING COMMUNICATIONS WORKSHOP WORKSHOP COURSE OVERVIEW COURSE OVERVIEW COURSE OVERVIEW The ASTRO 25 Systems Applied Networking course ® This workshop describes planning, installation, The ASTRO® 25 IV&D with M Core course teaches provides technicians with the necessary networking configuration, operations, and troubleshooting of troubleshooting skills and best practices for the information required for understanding the network Secure Communications within the ASTRO® 25 IV&D Trunked Large Systems. The course also focuses on components installed in modern Motorola System. gathering and analyzing system information to communications systems. The course includes implement appropriate action(s) that return a system familiarization with basic networking concepts, and AUDIENCE to full operational status. the networking components deployed in the ASTRO System Technicians, System Administrators, Technical SmartZone System and ASTRO® 25 System. System Managers AUDIENCE M Core Master Site Technicians AUDIENCE COURSE OBJECTIVES Technical System Managers and Technicians After completing this course, the student will be able COURSE OBJECTIVES to: After completing this course, the student will be able COURSE OBJECTIVES • Plan, organize, and implement Secure to: After completing this course, the student will be able Communications in an ASTRO® 25 IV&D system • Describe the ASTRO® 25 IV&D System architecture to: • Install and configure a Key Management Facility • Identify the functional and radio subsystems that • Recall basic network concepts (KMF) system and related components comprise the ASTRO® 25 IV&D System • Identify the various system network components • Demonstrate centralized key management using • Explain and discuss call flow and data flow • Define the LAN topologies for each system Over-the-Air-Rekeying (OTAR) through ASTRO® 25 IV&D M Core devices and their subsystems • Define the WAN topologies for each system • Perform System Administrator functions using the KMF server and KMF client • Perform recommended routine maintenance • Diagram SNMP deployment throughout the system procedures for ASTRO® 25 IV&D M Core • Troubleshoot installation and configuration • Identify the HP switches and Motorola series problems for the KMF server, KMF client, and KMF • Utilize the troubleshooting tools to diagnose a fault routers database and restore the ASTRO® 25 IV&D M Core to the • Perform backup, restore, and recovery procedures level of the Motorola-supported service strategy • Implement end-to-end encryption using the MCC of routers and LAN switches 7500 console subsystem • Identify network security components and concepts REQUISITE KNOWLEDGE in an ASTRO® 25 system Completion of the following course(s) or equivalent REQUISITE KNOWLEDGE experience: Completion of the following course(s) or equivalent • Bridging the Knowledge Gap for ASTRO® 25 – REQUISITE KNOWLEDGE experience: Technician (ACT100-E) Completion of the following course(s) or equivalent • Bridging the Knowledge Gap for ASTRO® 25 experience: (ACT100-E or ACT101-E) • Networking Essentials in Communication • Networking Essentials in Motorola Equipment (NST762) • Networking Essentials in Communication Communications Equipment (NST762) Equipment (NST762) • ASTRO® 25 Systems Applied Networking (NWT003) INSTRUCTOR-LED Required: LENGTH: 4.5 DAYS INSTRUCTOR-LED Take one of the following, depending on system LMS COURSE CODE: LENGTH: 4.5 DAYS supporting: NWT003 LMS COURSE CODE: • ASTRO® 25 IV&D System Overview (AST1038) ACS717207 INSTRUCTOR-LED LENGTH: 4.5 DAYS LMS COURSE CODE: ACS717103 CLICK HERE TO VIEW THE SCHEDULE AND PRICE SHEET 32 Motorola Solutions Learning Product and System Technical Training Course Catalog | North America | 2017
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