Annual Review 2017-2018 - Toward systems change - Social Ventures Australia

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Annual Review 2017-2018 - Toward systems change - Social Ventures Australia
Annual Review
2017-2018

Toward systems change

Social Ventures Australia Annual Review FY18   [ BACK TO CONTENTS ]
Annual Review 2017-2018 - Toward systems change - Social Ventures Australia
Contents
Thank you                                       4-5
From the Chief Executive Officer                6-7
From the Chair                                   8
From the incoming Chief Executive Officer        9
The SVA approach                              10-11
Understanding and improving our impact        12-13
Highlights this year                          15-25
    Learning what works in communities        16-18
    Helping organisations be more effective   19-21
    Sharing our perspectives                  22-23
    Advocating for change                     24-25
Looking forward                               26-27
Welcome to our new team members               28-29
A growing network of alumni                     30
Board and governance                            31
Financials32-33
Annual Review 2017-2018 - Toward systems change - Social Ventures Australia
Thank you
The SVA team would like to offer heartfelt thanks to each of our incredibly
generous supporters for making it possible for us to carry out this work.                                                            Financial supporters

Low bono and pro bono supporters                                                                                                     Charitable Foundations                         Government                               JAAM Trust
33 Creative                                    EY                                         Peace of Mind Technology                   Collier Charitable Fund                        Bastow Institute of Educational          Kara Frederick
Allen & Overy                                  Foundation for Young Australians           Perpetual                                  Danks Trust                                    Leadership                               Liangrove Foundation
Allens                                         Fowlstone Communications                   Pro Bono Australia                         Mutual Trust Foundation                        Department for Education –               Lorena and Richard Uechtritz
AMES Australia                                 Fraser Place Melbourne                     Queensland Investment Corporation          Paul Ramsay Foundation                         South Australia                          Magnolia Foundation
AMP Foundation                                 Gilbert + Tobin                            (QIC)                                      The Bryan Foundation                           Department of Education –                McClements Family Foundation
Anna Crabb - Accelerate Social Impact          Gilimbaa                                   Questacon                                  The Ian Potter Foundation                      New South Wales                          Patrick Elliott
Ashurst                                        Google                                     Rachel Black                               Thyne Reid Foundation                          Department of Education and Training –   Philip Robinson
Australian Hotels Association                  His Excellency General The Honourable      RACV City Club                                                                            Victoria                                 Prue and Andrew Kennard
AVCAL                                          David Hurley AC DSC (Ret’d), Governor of   Reconciliation Australia                   Corporate                                      Jobs Victoria                            Rebecca Gorman and John Sevior
Azure Consulting                               New South Wales                            Radisson Flagstaff Gardens                 AMP Foundation                                                                          Richard Spencer
Bain & Company                                 Infoxchange Australia                      Rooty Hill High School                     Azure Capital                                  Individuals and Family                   Rob Backwell
Bird and Bird                                  Inhouse Print                              Samsung Electronics Australia              Citi Australia                                 Foundations                              Rob Keldoulis
Boccalatte                                     Jackson McDonald                           Sarah Buckley                              Citi Foundation                                4Bevans Foundation                       Rob Thomas
BrightBytes                                    Jala Design                                Scooda                                     Commonwealth Bank of Australia                 Adelle Robinson                          Robertson Foundation
Brigitte Smith                                 KA Lawyers                                 Skye Capital Advisory                      Equity Trustees                                Alison Deans                             Sally Foundation
Catherine Day & Associates                     King & Wood Mallesons                      Smarta by Design                           Euroz Charitable Foundation                    Anthony Sweetman                         SG Foundation
Centre for Ethical Leadership                  KPMG                                       Sparke Helmore                             EY Foundation                                  Cameron Foundation                       Sheila and Arnold Metcalf
Citizen Schools                                Leading Hand Design                        Stamford Plaza Melbourne                   Fidelity Foundation                            Carla Zampatti Foundation                Shemara Wikramanayake
Cognition Education                            Luke Owen                                  Taylor Fry                                 Google.org                                     Carol Berg and Tony Berg AM              Susan Lloyd-Hurwitz
Coles Supermarkets                             Macquarie Group                            The National Math and Science Initiative   Impact Investing Discovery Grant –             Crawford Foundation                      The Antipodean Family Foundation
Coloursock                                     Mansion Hotel and Spa                      The University of Melbourne                Supported by Philanthropy Australia            Darin Cooper Foundation                  Tina and Rob Lee
Commonwealth Bank of Australia                 McDonald’s Australia                       Tourism Accommodation Australia            and NAB                                        English Family Foundation                Tony Osmond
Credit Suisse                                  Melbourne Marriot Hotel                    True Pictures                              Macquarie Group Foundation                     Eureka Benevolent Foundation             Turner Family Foundation
Darren Smorgon                                 M.H. Carnegie & Co.                        United                                     Microsoft Australia                            Faleiry and George Koczkar               Wilson Foundation
Decision Design                                Michael Traill AM                          University of British Columbia             Montgomery Investment Management               Gill and Chris Lee
Deloitte                                       Minter Ellison                             University of Canberra                     Samsung Electronics Australia                  Greg Pritchard                           Alongside the generous funders listed
Department of Education —                      Monash University                          University of South Australia              Third Link Investment Managers                 Heather and Bill Webster                 above, and our donors who wish to remain
New South Wales                                MPA                                        Urban Assembly for Green Careers                                                          Heather Doig and Rob Koczkar             anonymous, SVA’s Executive Committee
Elise Sernik — Leadership Space                Neumann & Turnour Lawyers                  Vendu Pty Ltd                                                                             Ian Learmonth                            and Board members all provide financial
Essential Media                                Pan Pacific Melbourne                      WestEd                                                                                    J. Permsew Foundation                    contributions to our work.
Experience the Pulse                           PARKROYAL Melbourne Airport                Westpac
Explanimate                                    Paul Bide

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Annual Review 2017-2018 - Toward systems change - Social Ventures Australia
From the
Chief Executive Officer
                             I joined SVA because I believe everyone in
                             Australia should have the support they need to
                                                                                  It’s why, across our different teams, we work
                                                                                  together to do four main things:
                                                                                                                                         most important areas for further development
                                                                                                                                         within our own organisation.
                                                                                                                                                                                               “I leave in the sure knowledge that
                             grow and thrive throughout their lives.
                                                                                             Learn what works in communities –           In line with this, and our desire to make the
                                                                                                                                                                                               SVA is in excellent hands; poised
                             This is far from the case in Australia today.                   by working with partners to understand      biggest positive impact possible, we have been        to further grow and deepen its role
                             However, four years at SVA has shown me there                   what drives better social outcomes at       exploring how SVA can play a more deliberate
                             is a lot of hope.                                               both a local and systems level.             role in community-led systems change, as well         in the social purpose ecosystem.”
                                                                                                                                         as what internal capability we need to further
                             Every day we see communities designing                          Help organisations be more effective –      develop this.
                             effective solutions to the challenges they are                  by assisting our ventures, clients,
                             facing; whether that’s unemployment, family                     investees and other partners to             Following a process of extensive research,
                             violence, substance abuse, poor health outcomes                 develop clear strategies, collaborate       deliberation and stakeholder engagement we
                             or the complex combination of many factors that                 with others to achieve greater impact,      have decided to further scope opportunities
                             result in vulnerability.                                        and measure and evaluate the change         to dramatically improve the social outcomes
                                                                                             they are creating.                          for two specific cohorts – young children
                             Like BackTrack, where a wrap-around support                                                                 experiencing vulnerability, and older women at
                             model is seeing young people at high risk of                    Share our perspectives – distilling         risk of homelessness.
                             homelessness and juvenile detention instead                     what we’ve learned through our work
                             find positive pathways through education,                       into actionable insights and sharing        2018 marks my final year as CEO of SVA. It has
                             employment and community involvement.                           these widely.                               been a true honour to serve the vision that SVA
                                                                                                                                         represents, and to work alongside some of the
                             And Flourish, where peer workers are at the centre              Advocate for change – building              most committed and capable people I have ever
                             of a community support program for people with                  relationships with government and           had the privilege to know.
                             lived experience of mental illness.                             across the sector to help drive improved
                                                                                             outcomes through systemic change.           I leave in the sure knowledge that SVA is in
                             Not to mention the schools and teachers across                                                              excellent hands; poised to further grow and
                             Australia who are trialling and testing new          In the following pages you will find examples of       deepen its role in the social purpose ecosystem
                             approaches to teaching and learning and seeing       highlights across each of these areas, as well         with a new leader at the helm.
                             children, many of whom have experienced              as information on the governance, team and
                             trauma and hardship, growing into the leaders        financial underpinnings of SVA that make this          My most sincere well wishes to Suzie Riddell as
                             of tomorrow.                                         work possible.                                         she inherits a truly special calling.

                             At SVA we believe these local solutions              Utilising the SVA Fundamentals for Impact              We thank all of you for your interest in this work,
                             and innovations hold promise to influence            framework we have identified and prioritised           and your ongoing support.
                             systems-wide change.                                 connection with people in communities,
                                                                                  knowledge of the wider evidence environment,
                                                                                  and building connection with ecosystems as the

                                                                                                                                         Rob Koczkar

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Annual Review 2017-2018 - Toward systems change - Social Ventures Australia
From the                                                                                                                                 From the incoming
Chair                                                                                                                                    Chief Executive Officer
                             I am acutely aware that one of the most
                             important things a Board does is choose a CEO.
                                                                                 Rob has been an invaluable asset to SVA,
                                                                                 helping to embed a sustainable and impactful
                                                                                                                                                                      For Australia to become a place where all
                                                                                                                                                                      people and communities thrive, we must work
                                                                                                                                                                                                                       “I believe in SVA’s
                             The SVA Board has been fortunate on that front,     organisational model that has set SVA up for                                         hard to remove the barriers to participation     mission with every
                             having worked alongside two outstanding CEOs
                             in Michael Traill and Rob Koczkar.
                                                                                 the future. He has led the organisation through
                                                                                 a period of significant growth and we are very
                                                                                                                                                                      and learning that exist throughout many of our
                                                                                                                                                                      social systems.                                  fibre of my being.”
                                                                                 confident SVA is poised to influence even greater
                             As Rob moves on from the role at the end of         impact because of the work Rob has done.                                             It is an honour to be writing this note as
                             2018, the Board and I want to offer our heartfelt                                                                                        incoming CEO of SVA, where removing those        Having been at SVA for almost eight
                             thanks for his magnificent contribution.            After an extensive search, we know we’ve                                             barriers is what we work towards each day.       years, I could not be more delighted to be
                                                                                 found another excellent leader in Suzie Riddell.                                                                                      continuing my contribution by stepping up
                             Rob has been an invaluable asset to SVA, helping                                                                                                                                          to lead as CEO.
                                                                                 We are absolutely certain Suzie is the right
                                                                                 person to lead SVA through its next stage                                                                                             I believe in SVA’s mission with every fibre of
                                                                                 of contribution to the Australian social                                                                                              my being.
                                                                                 purpose landscape. Her strategic thinking,
                                                                                 collaboration and leadership skills are inspiring                                                                                     The uncommon collection of skills within
                                                                                 and her deep commitment to SVA’s mission is                                                                                           the SVA team and our strong and diverse
                                                                                 second to none.                                                                                                                       partnerships across the social purpose
                                                                                                                                                                                                                       ecosystem provide us a unique opportunity to
                                                                                 SVA’s 2020 Strategy describes four strategic                                                                                          influence lasting positive change in Australia.
                                                                                 pillars; trusted partnerships, practical
                                                                                 knowledge, outstanding team, and financial                                                                                            I am proud of what we have achieved to
                                                                                 sustainability. We are delighted to see fantastic                                                                                     date and believe the strong foundations and
                                                                                 progress across each of these areas, which you                                                                                        track record SVA has today have set us up
                                                                                 can read about in the following pages.                                                                                                to contribute even more meaningfully
                                                                                                                                                                                                                       going forward.
                                                                                 We are also delighted to see SVA begin to
                                                                                 map its work against the UN Sustainable                                                                                               I am deeply thankful to both Rob Koczkar and
                                                                                 Development Goals, adding to momentum                                                                                                 Michael Traill for creating and growing this
                                                                                 that’s building across sectors for alignment to                                                                                       organisation, as well as for their mentorship
                                                                                 these goals.                                                                                                                          and trust in me over many, many years.

                                                                                 Again, thank you Rob, welcome Suzie; and                                                                                              I look forward to working collaboratively
                                                                                 thank you to each of you who are working                                                                                              with the team, and with our partners, to
                                                                                 alongside SVA to build an Australia where all                                                                                         create a more vibrant, dynamic and just
                                                                                 people have a sense of belonging, and a voice                                                                                         community.
                                                                                 in decisions that impact them.

                                                                                 Paul Robertson AO                                                                                                                     Suzie Riddell

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Annual Review 2017-2018 - Toward systems change - Social Ventures Australia
The SVA                                                                                                                                               How we do it

approach                                                                                                                                                      Ventures
                                                                                                                                                       We work with partners
                                                                                                                                                        to pilot, prove, refine,
                                                                                                                                                         and scale effective
                                                                                                                                                       approaches to tackling
Social Ventures Australia (SVA) is a not-for-profit organisation                                                                                            disadvantage.

that works with partners to alleviate disadvantage – towards an
Australia where all people and communities thrive.
We influence systems to deliver better social outcomes for people by
learning about what works in communities, helping organisations be more                                                                                     Consulting
effective, sharing our perspectives, and advocating for change.                                                                                        We help social purpose
                                                                                                                                                     organisations, government,
                                                                                                                                                       funders and corporates
  In FY18 SVA                                                                                                                                         strengthen their ability to
                                                                                                                                                       alleviate disadvantage.
    Shared our perspectives at                                      Supported                                         Assisted

       200+                                                  60k                                                200
                                                                                        *

                                                                                                                                                         Impact Investing
                   events                           people with lived experience                                unique investors                     We invest in organisations
                                                         of disadvantage                                                                                 and projects that
                                                                                                                                                      deliver both social and
                                                                                                                                                         financial returns.
                   Helped                                           Reached                                            Lodged

                96
           consulting clients
                                                   $115m impact investing funds
                                                                                                                     11
                                                                                                         government submissions
                                                                                                                                                      Policy and advocacy
                                                                                                                                                          We engage with
           be more effective                               under management                               advocating for change                       government and convene
                                                                                                                                                         networks to build
   *This is a considered estimate of people who have directly benefited from our Impact Investing and Ventures work in FY18.                          momentum for effective
   The many people served by our consulting clients have not been included.                                                                             policy and practice.

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Annual Review 2017-2018 - Toward systems change - Social Ventures Australia
Understanding and
improving our impact
During FY18 we evolved our thinking about how we achieve and measure our impact:

Theory of Change
The SVA Theory of Change holds that            In FY18 we reworked our Theory
greater impact will be achieved through        of Change and developed an
a multi-pronged approach across a              aligned Monitoring, Evaluation and
system. It illustrates how what we do          Learning (MEL) framework to test
builds toward better outcomes and              our assumptions about how change
deeper impact.                                 happens and demonstrate outcomes.

                                                                                                                                                                                                               SVA Fundamentals for Impact
                                                                                                                                                                                                               SVA’s work to distil the essential
                        An Australia where all people and communities thrive                                                                                                                                   ingredients of impactful organisations
                                                                                                                                                                                                               into the SVA Fundamentals for Impact
                                                                                                                                                                                                               has also informed our own priorities.
                                                                                              Effective systems
    Long term outcomes                                                                       for a better society                                                                                              Utilising the framework, SVA has
                                                                                                                                                                                                               identified and prioritised connection
                                                                                    More effective organisations                                                                                               with people in communities, knowledge
                                                                                         Stronger collaboration                                                                                                of the wider evidence environment and
    Short term outcomes
                                                                                             Responsive policy                                                                                                 building connection with social sector
                                                                                                                                                                                                               ecosystems as the most important
                                                                                          Trusted partnerships                                                                                                 areas for further development within our
    Outputs                                                                                  Shared knowledge        Monitoring Evaluation and                      The SVA MEL framework will enable us       own organisation.
                                                                                     Evidence-based innovation       Learning framework                             to better understand our contributions
                                                                                                                     SVA has always regarded monitoring,            toward an Australia where all people and
                                                                                    Funding, Investment, Advice,     evaluating and learning from our               communities thrive.
    Activities                                                                           Brokering & Convening       work as critical to organisational
                                                                                        Validation & Connection      effectiveness. In FY18 SVA developed           We are prioritising learning, reflection
                                                                                                                     a Monitoring, Evaluation and Learning          and review to strengthen our work and
                                                                                       Social Ventures Australia     (MEL) framework that builds on our             inform our decision making, including
    Inputs
                                                                                                                     MEL practice at team, venture, investee,       changing course where required. MEL
                                                                                                                     partner and client levels.                     measures will enable us to better
                               One in four people experiencing disadvantage                                                                                         descibe the reach of our organisation
                                                                                                                                                                    and strengthen accountability to our
                                                                                                                                                                    stakeholders.

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Annual Review 2017-2018 - Toward systems change - Social Ventures Australia
Highlights
                                                                                                                                  this year
                                                                                                                                  SVA influences systems to achieve better outcomes
                                                                                                                                  for people by learning what works in communities,
                                                                                                                                  helping organisations be more effective, sharing our
                                                                                                                                  perspectives, and advocating for change. Highlights of
                                                                                                                                  this work in FY18 are shared in the following pages.

                                               Sustainable Development Goals            SVA’s work is aligned across eight of
                                               The 2030 Agenda for Sustainable          the Sustainable Development Goals,
                                               Development was adopted by the United    which are shown below.
                                               Nations General Assembly in September
                                               2015 (A/RES/70/1) as a plan of action    We are pleased to see increased
                                               for people, planet and prosperity.       momentum across the business,
                                                                                        government and social sectors to report
                                               The centrepiece of the agenda is a set   on contributions to the SDGs. In the
                                               of 17 goals and 169 targets that are     examples of SVA’s work shared in the
                                               integrated and indivisible.              following pages, we have noted which
                                                                                        SDGs each of these projects align to.

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Annual Review 2017-2018 - Toward systems change - Social Ventures Australia
Learning what works
in communities
In FY18 SVA learned what works in communities by:

Understanding the program features             Assisting the Department of Prime             Improving the support available to
critical to Dismantle’s success helping        Minister and Cabinet (PM&C) to apply          people experiencing financial hardship.
young people at-risk.                          placed-based practice across their
                                               Regional Network and work ‘transforma-        Financial stress is becoming more
SVA supported Dismantle to pursue              tionally’ with Aboriginal and Torres Strait   common in Australia and is increasingly
its vision of expanding its flagship           Islander communities.                         caused by external triggers such as
program BikeRescue to regional                                                               health issues, relationship breakdown
Western Australia. Dismantle faces the         PM&C staff have increased their               or loss of employment. SVA Consulting
challenges of how to operationalise            knowledge, skills and confidence              worked with the Australian Banking
this expansion and how to tell the story       to apply the skills of place-based            Association (ABA), the four major
of the impact it is having with young          practice and are excited and motivated        banks, and consumer and community
people. To tackle the operational design       by the shift to this way of working.          organisations to develop the business
issue, Dismantle, with the support             SVA Consulting and its partners –             plan for a new social enterprise and
of SVA and pro bono partner Azure              Collaboration for Impact and the              establish this enterprise in the market.
Consulting, conducted research with            UTS Institute for Public Policy and
past, current and prospective partners         Governance – worked together                  The enterprise, Way Forward, will be
involved in delivering Dismantle’s             to develop, deliver and evaluate a            jointly governed by the finance industry
BikeRescue program, and with program           place-based framework and training            and the consumer sector. It will provide
participants. In addition, SVA is working      program for 550 of PM&C’s Regional            free services to customers experiencing
with Dismantle to define a practical set
of measures and a process to collect the
                                               Network staff across all 12 of its
                                               regional offices.
                                                                                             vulnerability, allowing them to repay
                                                                                             unsecured debt according to their
                                                                                                                                           “The partnership with SVA is providing us the financial and
information to describe its impact.
                                               SDGs: No Poverty, Reduced inequalities,
                                                                                             capacity, and return to financial stability
                                                                                             in a reasonable time.
                                                                                                                                           professional support that will enable our youth programs
SDGs: Good health and wellbeing,               Sustainable cities and communities,
                                               Partnerships for the goals
                                                                                                                                           to scale across WA and we look forward to creating social
Quality education, Decent work and                                                           SDGs: No Poverty, Reduced inequalities,
economic growth, Reduced inequalities,                                                       Partnerships for the goals                    impact far greater than we could without SVA’s business and
Partnerships for the goals
                                                                                                                                           strategic investment.”                     - PAT RYAN, CEO, DISMANTLE

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Annual Review 2017-2018 - Toward systems change - Social Ventures Australia
Helping organisations
                                                                                                                                     be more effective
                                                                                                                                     In FY18 SVA helped organisations be more effective by:

                                                                                                                                     Assisting House with No Steps and The          Assisting Lifeline to trial the first       Supporting early childhood educators
                                                                                                                                     Tipping Foundation to merge and better         text-based crisis service in Australia.     to build the resiliency skills of young
                                                                                                                                     serve people with disability.                                                              children at risk.
                                                                                                                                                                                    Along with project partner Today, SVA
                                                                                                                                     House with No Steps and the Tipping            Consulting supported Lifeline to design     SVA’s partnership with Pathways to
                                                                                                                                     Foundation engaged SVA Consulting              and develop a pilot crisis support          Resilience Trust’s ‘Wings to Fly’ program is
                                                                                                                                     to develop the merger business case,           service delivered via text message. The     focused around scaling the organisation’s
                                                                                                                                     including the financial benefits, but more     team used a human-centred design            capacity so they can run more workshops
                                                                                                                                     importantly, the benefits for clients          approach that was informed by the           and training sessions with early years’
                                                                                                                                     from both organisations. Once a merger         lived experience of help-seekers and        educators and, in doing so, support more
                                                                                                                                     had been decided as the best course            Lifeline’s workforce. Learnings from this   at-risk children to build their resilience,
                                                                                                                                     of action, SVA Consulting designed a           pilot will inform future crisis support     skills and capacity to learn.
                                                                                                                                     customer-centric operating model for           service design in Australia, particularly
Supporting educators to deliver                One example of this is the mutually        learning design. Christine has been a      the new organisation and supported             for people in need who are hard to reach    To support the program’s growth, SVA
improved learning and social outcomes          beneficial mentoring relationship set      regular speaker at national conferences,   implementation of the merger. The two          through traditional services.               accessed funding to appoint additional
for students across 50 partner schools.        up between Christine Cawsey from           where she shares what is happening         organisations successfully merged in                                                       trainers to deliver the program into
                                               Rooty Hill High School (RHHS) and          at RHHS and the implications for the       March 2018 and now provide services            SDGs: Good health and wellbeing,            new markets and communities. The
Thanks to the collaborative framework          fellow principal Caroline Fishpool         Australian education system more           to more than 5000 people across NSW,           Partnerships for the goals                  Program Lead codified the program and
of the Bright Spots Schools Connection,        at Wirreanda Secondary School in           broadly. Similar examples are occurring    QLD, Vic and the ACT.                                                                      developed a suite of educator training
insights and learning developed during         South Australia. RHHS is also visited      across The Connection network, creating                                                                                               materials for the Wings to Fly program
the Powerhouse Schools’ partnership            regularly by researchers and national      ripples of change across the Australian    SDGs: Good health and wellbeing,                                                           (0-5 years) as well as supplementary
with SVA have had long-lasting                 educational bodies, who tap into the       education system.                          Reduced inequalities, Partnerships for                                                     programs Kaleidoscope of Colour
benefits to the wider education                cutting-edge work Christine and her                                                   the goals                                                                                  (for early primary-aged children) and
sector, particularly for communities           team are achieving in creativity and the   SDGs: Quality education, Reduced                                                                                                      Journey to the Island of Calm (for late
experiencing disadvantage.                     assessment of general capabilities in      inequalities, Partnerships for the goals                                                                                              primary-aged children).

                                                                                                                                                                                                                                SDG: Quality education

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“Our customers are
                                                                                                                                                                                         at the centre of all
                VACCA’s Cultural
                  Therapeutic
                                                                                                                                                                                         we do. Put simply,
                                                                                                                                                                                         we came together
                  Framework

              Design, Measurement

                                                                                                                                                                                         to help more people
                  and Learning
                   Framework

                                                                                                                                                                                         in more places.
                  Csnet case
              Management System

Supporting the Victorian Aboriginal            Launching a new impact investment             Investing in the design and construction
                                                                                                                                                                                         We’re passionate
Child Care Association (VACCA) to              fund designed to scale promising social       of a world-class specialist dementia                                                        about upholding the
understand and improve their ability to
deliver impact for Aboriginal children
                                               purpose organisations.                        care facility.                                                                              rights of people with
and families.                                  The SVA Diversified Impact Fund is            The development of the Korongee village                                                     a disability. Together
As an Indigenous-run organisation
                                               an innovative fund that invests in
                                               organisations that are ready to take
                                                                                             in Tasmania is a partnership between
                                                                                             HESTA, Glenview (a not-for-profit
                                                                                                                                                                                         we will provide even
VACCA places client outcomes at the            on repayable capital to scale their           aged care provider), SVA and the                                                            better support and
centre of their work. By more effectively
measuring their outcomes, VACCA can
                                               operations and social impact. The Fund
                                               is structured to offer investors 20%
                                                                                             Commonwealth Government. Korongee’s
                                                                                             design will make it possible for residents
                                                                                                                                                                                         services to people
ensure better outcomes for people and          downside protection with the support          living with dementia to walk around                                                         with a disability,
communities and better demonstrate
their program’s effectiveness to
                                               of 11 Australian Private Ancillary
                                               Funds. This innovative structure uses
                                                                                             the village and participate in everyday
                                                                                             life decisions, which are presently not
                                                                                                                                                                                         their families,
government and other stakeholders.             philanthropic guarantees to attract more      available to those in dementia care.                                                        and their carers.”
                                               capital to the impact investing market        SVA’s investment comes from the
                                                                                                                                                                                         ANDREW RICHARDSON,
SVA Consulting assisted VACCA to               and will generate financial returns to over   Social Impact Investment Trust, which
                                                                                                                                                                                         CEO OF A NEWLY MERGED
develop and implement a program of             60 investors while making a meaningful        is managed by SVA on behalf of HESTA.                                                       ORGANISATION (See page 19)
internal initiatives – a culturally-centred    social impact. In June 2018, the              In FY18, HESTA allocated a further $40
therapeutic model, a case management           $15 million fund achieved final close.        million to the Trust, to fund investments
system, and a new monitoring and                                                             that generate both a measurable social
evaluation framework – including               The Fund builds on SVA’s successful           impact and a market-based financial
developing a change management                 implementation of the Social Impact           return, establishing the largest social
plan to integrate and roll out the three       Fund, which supported 10 social               impact focused investment mandate in
initiatives. This ongoing project is           enterprises to grow and scale their           Australia at $70 million.
enabling VACCA to continue to play             impact so that more people and
a critical role in supporting a thriving       communities in Australia could thrive.        SDGs: Good health and wellbeing,
Aboriginal community in Victoria.                                                            Sustainable cities and communities,
                                               SDGs: Reduced inequality, Sustainable         Partnerships for the goals
SDGs: Reduced inequalities,                    cities and communities, Good health and
Quality education                              wellbeing, Partnerships for the goals

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Sharing our                                                                                                                         “In my role, I spend a great deal of time collecting, reading and
                                                                                                                                    unpacking research around teaching practice and approaches

perspectives
                                                                                                                                    with our teachers. The Toolkit is neat, concise and easy to use.
                                                                                                                                    It will save me countless hours in the way it lights the path
                                                                                                                                    directly to the most relevant and reliable research.”
                                                                                                                                    FRANCES ROBERTS, HEAD OF CURRICULUM, BOUNTY BOULEVARD STATE SCHOOL

In FY18 SVA shared our perspectives by:

Publishing 23 SVA Quarterly                    Introducing the SVA                       Presenting at the NDS                      Sharing and tailoring the
articles and 19 podcasts on leading            Fundamentals for Impact to leaders        National Disability at Work                Teaching & Learning Toolkit with
practice to encourage learning and             in Sydney and Melbourne.                  Conference in Sydney in June.              educators across Australia
discussion among sector leaders,
practitioners and policy makers.               Attendees at a boardroom event series     Gillian Turnbull’s presentation, ‘Moving   The Teaching & Learning Toolkit is an
                                               unpacked how to ‘do good, better’ and     beyond the numbers – measuring the         accessible summary of educational
The SVA Quarterly is a subscriber              how the framework could help their        true impact of disability employment’      research that supports evidence
publication for sector leaders, with           organisations pursue their own goals      addressed how taking a person-centred      informed decision making in Australian
articles also shared in trade and              while also contributing to shared,        approach to managing to outcomes           schools. It provides guidance for
specialist publications such as Pro            system-wide goals. This free tool helps   gives greater insight into how             principals, teachers and schools on how
Bono News, The Mandarin and                    organisations identify areas they may     employment can create change in the        to use their resources to best improve
Australian Policy Online. Through the          need to develop to be more effective      lives of people with disability, as well   educational outcomes for their students,
SVA Quarterly we share insights and            serving people and communities.           as improve the sector’s ability to         particularly those from low-income
learnings from our work, for the benefit                                                 support them.                              families. More than 12,300 educators
of all organisations working in the social     SDG: Partnerships for the goals                                                      have accessed the Teaching & Learning
purpose sector.                                                                          SDG: Decent work and                       Toolkit four or more times in a year.
                                                                                        economic growth
SDG: Partnerships for the goals                                                                                                     SDGs: Quality education,
                                                                                                                                    Reduced inequalities

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Advocating
for change
In FY18 SVA advocated for change by:

Continuing engagement with Federal             The NHFIC is an affordable housing         Actively supporting the ‘Hands Off Our      Campaigning for the wider adoption of          23). The Government has committed to         Spots Schools Connection program to
Government on national impact                  bond aggregator, which should increase     Charities’ campaign.                        evidence informed practice throughout          implementing the recommendation and          schools in regional, rural and remote
investment policies.                           capital flows into the social and                                                      the Australian education system.               the Federal Opposition has announced         locations. Together with Samsung we
                                               affordable housing market, creating        In FY18 SVA joined with a broad                                                            it will invest $280 million in a new         briefed the Chief Scientist on how our
In FY18 we saw the fruits of our               more stock and ultimately better           community of not-for-profit                 In FY18 we took forward a strong               Education Evidence Institute if elected.     STEM Learning Hub approach to
ongoing advocacy to improve the                outcomes for people trying to access       organisations to ensure the charities       education agenda spanning evidence,                                                         community-business partnerships can
national policy infrastructure for impact      affordable and appropriate housing.        sector retains the ability to advocate      collaborative networking, STEM skills          This would be a significant national         be used to improve STEM learning.
investment, including the growth in            The Commonwealth Government also           for the needs of the individuals and        in low SES schools and a broader               reform, helping ensure all teachers
the Social Impact Bond markets in              allocated new funding in the Budget for    systems we work with and for. We            ‘capabilities’ or 21st century skills          across Australia have access to the          Finally, SVA hosted the next iteration of
Vic, QLD and NSW. In recent years we           social impact investing, including funds   signed on to the ‘Hands Off Our             framework.                                     information they need when making            the SVA Education Dialogue featuring
have made multiple contributions to            for developing an impact framework,        Charities’ campaign, and provided                                                          decisions about their teaching practice.     Andreas Schleicher – OECD Director
the creation of the National Housing           which SVA has been engaged to deliver      submissions to parliamentary inquiries      We advocated to Government to                  It would also help direct the growing        for the Directorate of Education and
Finance and Investment Corporation             in partnership with Taylor Fry.            on proposed changes to electoral            establish an independent evidence body         education spend towards high-impact          Skills – to advance the debate around
(NHFIC) including joint submissions                                                       funding and disclosure laws and the         that will provide services to all Australian   teaching practices.                          what capabilities students will need to
with our partners Macquarie Group              SDGs: Sustainable cities and               Foreign Interest Transparency Scheme.       schools and educators. The intensive                                                        succeed in coming decades. This theme
and briefings and round tables with            communities, Partnerships                                                              campaign involved direct government            Importantly, the experience of similar       also carried through strongly into the
Commonwealth Treasury and the                  for the goals                              The collective effort has been a            engagement, coalition building, policy         initiatives overseas suggests this           final report from David Gonski AC.
community housing sector. The NHFIC                                                       success, with the Government agreeing       roundtables and leading public debate in       approach will have greatest impact on
was established in legislation in FY18                                                    to substantial changes to both pieces       order to garner support.                       lifting learning for the children from the   SDGs: Quality education, Reduced
and will raise its first capital this year.                                               of legislation so that charities maintain                                                  most disadvantaged backgrounds.              inequalities, Partnerships for the goals
                                                                                          the capacity to advocate for policy         In line with SVA’s recommendation,
                                                                                          change in the service of their charitable   the Gonski 2.0 review explicitly               SVA also made submissions to the
                                                                                          purpose. This included altering national    recommended a national research and            Commonwealth on how take the
                                                                                          security legislation to ensure we can       evidence institute (Recommendation             successes generated through the Bright
                                                                                          continue to push for social change.

                                                                                          SDGs: Partnerships for the goals

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Looking forward
Since 2016 SVA has been working toward our 2020
Strategy which describes four strategic pillars that will
enable achievement of our objectives.

                                                                                   Where to next?                                        What do we mean by community-led                         on understanding where SVA could make a unique          There are times
                                                                                                                                         systems change?                                          and significant contribution to systems change.         when you
                                                                                   Our assessment and reflections against our
                                                                                   performance in FY18 have informed priorities for      SVA has worked in partnership with organisations         Following a process of research, deliberation
                                                                                                                                                                                                                                                          can achieve a
                                                                                   FY19, which include:                                  and leaders across the government, corporate             and stakeholder engagement we have decided to           greater impact
     Trusted             Practical             Outstanding       Financial                                                               and social purpose sectors for over 15 years.            further scope opportunities to dramatically improve     by changing
   partnerships         knowledge                 team         sustainability      • Trusted partnerships:                                                                                        the social outcomes for two specific cohorts –          the system than
                                                                                                                                         Through this experience we’ve seen that                  young children experiencing vulnerability, and older
                                                                                     - C
                                                                                         ontinuing to deliver high impact engagements   approaches that address the multiple,                    women at risk of homelessness.
                                                                                                                                                                                                                                                          by delivering
                                                                                        and activities with our partners and clients,    interconnected contributors to experiences of                                                                    another service
                             2020 Strategy update                                       for the benefit of people and communities.       disadvantage, and galvanise effective action             In FY19 we will continue this scoping work, in          or even a better
                                                                                                                                         across the social ecosystem, often have the              partnership with funders, policymakers, service         service.
                             We have made significant progress towards the         • Practical knowledge:                                greatest capacity for impact.                            providers, thought leaders and people with lived
                             goals outlined in our 2020 Strategy. In particular,                                                                                                                  experience of these challenges.
                             we have:                                                - E
                                                                                         stablishing new community-led system           Put simply, there are times when you can achieve
                                                                                        change programs to develop our approach to       a greater impact by changing the system than by
                             • Built many flagship relationships with                   catalysing effective systems-wide change;        delivering another service or even a better service.
                               trusted partners;
                             • Deepened our practical knowledge about                - E
                                                                                         xtending our ability to collaborate by         This has come to life in initiatives as varied as the
                               disadvantage in our four core practice areas of          capturing, codifying and sharing our practical   Newpin Social Benefit Bond, where the lessons
                               education, employment, social and affordable             knowledge of how to reduce disadvantage;         emerging out of the Newpin program are now
                               housing, and First Australian communities, and                                                            informing broader child protection policy in NSW;
                               established new areas of expertise;                   - F
                                                                                         inding ways to ensure the voices of people     to SVA Consulting’s evaluations of Working on
                             • Grown to 90 FTE, increased professional                  with lived experience of disadvantage are        Country programs, which influenced significant
                               diversity and strengthened our employee                  informing our work through, for example, the     funding increases.
                               value proposition;                                       establishment of a First Australians Advisory
                             • Invested in our capacity to deliver                      Committee.                                       In FY18 we’ve been exploring how SVA can build
                               sustainably and reduced our relative reliance                                                             on our current work to play a more deliberate role
                               on donations.                                       • Outstanding team and financial sustainability:      in creating this kind of change.

                                                                                     - C
                                                                                         ompleting our investments in organisational    We are reaching out to people across sectors to
                                                                                        capacity to build the collaborative culture to   deepen our understanding of areas where policy
                                                                                        which we aspire.                                 and service delivery are ripe for change; with a focus

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Welcome to our
new team members
Our people are our greatest asset. We are delighted that many
passionate professionals joined us in FY18, bringing deep
expertise from a range of sectors. Meet some of our team.

                             Maia Ambegaokar                                      Jason Eades                                           Michael Lynch                                      Pauline Ho
                             Maia is a Director in the SVA Consulting team.       Jason is a Director in the SVA Consulting team.       Michael leads the Impact Investing team at SVA,    Pauline oversees the program development,
                             She leads client engagements, manages                A proud Aboriginal man born and raised on Gunnai      which links socially-oriented organisations with   evaluation and community leadership of the
                             consulting teams and provides strategic and          country in south-east Victoria, he has deep passion   a need for capital to a network of investors by    Learning Impact Fund. Prior to working at
                             intellectual guidance as required across strategy,   and experience in Indigenous affairs.                 developing and managing a range of impact          SVA, Pauline was a teacher practitioner for
                             implementation and evaluation.                                                                             investment instruments.                            seven years and later led several federal and
                                                                                  Prior to joining SVA Jason was the inaugural CEO                                                         state-funded projects in the education and
                             Prior to joining SVA, Maia worked as a               and a co-owner of PwC Indigenous Consulting. In       Michael has 25 years of banking and financial      health sectors.
                             management consultant and policy adviser in          2016 Jason was recognised by the Prime Minister       markets experience in Australia and Europe
                             health, international development and women’s        as an Indigenous Innovator and Entrepreneur.          at organisations including CBA, Merrill Lynch,     Pauline has a PhD in Education from
                             rights. She has held executive and managerial                                                              UBS and Societe Generale, across a range           the University of Sydney. Her PhD thesis
                             positions at Abt Associates in Australia, Planned    He holds a number of board positions with             of management and product roles. He was            investigates the impact of policy and curriculum
                             Parenthood in the United States and the World        organisations including Culture is Life and the       previously a board member of the Sylvanvale        on the academic and social outcomes of
                             Health Organisation in Switzerland.                  Australian Indigenous Mentor Experience (AIME).       Foundation.                                        academically disadvantaged students.

                             “I firmly believe that management                    “Creating impact through a                            “Working with a team of                            “Every child deserves a quality
                             matters. Implementation – what                       strengths based approach is a key                     passionate, intelligent people,                    education and the opportunities to
                             some people dismiss as a ‘black box’                 motivation for me. Harnessing                         committed to generating solutions                  succeed in school and life. Providing
                             – is the essential link between savvy                the full potential of SVA excites                     to complex social problems is                      the right supports early is critical
                             strategy and high-impact outcomes.”                  me when I think about the impact                      a constant source of inspiration                   to reduce disadvantage. At SVA, I
                                                                                  we can have for Australians                           when working at SVA.”                              have the opportunity to work with
                                                                                  experiencing vulnerability. It allows                                                                    and across systems, governments,
                                                                                  me the opportunity to build on my                                                                        schools and practitioners to improve
                                                                                  deep knowledge of working with                                                                           schooling for all children.”
                                                                                  Indigenous people and apply it
                                                                                  more broadly.”

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A growing                                                                                                                                    Board and
network of alumni                                                                                                                            governance
While it is hard to bid farewell to beloved colleagues, we are always excited                                                                The Board of SVA governs our overall direction and purpose, acting as the
to see former staff taking what they have learned at SVA and pursuing new                                                                    centrepiece of governance, fiduciary and overall responsibility for SVA and
ways to make a positive social impact. Among those becoming valued                                                                           related companies. Our Board brings a diverse range of business, financial,
alumni this year were John Bush and Andrea De Almeida.                                                                                       entrepreneurial and philanthropic capabilities to SVA.

                                  John Bush
                                  Now: General Manager, Education at the Paul Ramsay Foundation
                                  At SVA: Associate Director, Education

                                  “SVA’s way of doing things gave me a well developed understanding of how the different
                                  parts of the social sector could work.

                                  I’m really proud to have contributed to the advancement of SVA’s thinking on Education.
                                  And I’m really proud of how we worked to shape Evidence for Learning in a response to the
                                  changing environments around us.
                                                                                                                                                                            Paul Robertson AO          Adrian Appo OAM           Robert Fitzgerald AM           Tanya Gilerman
                                  There was a real sense of ownership and the opportunity to shape what was happening at                                                          (Chair)
                                  SVA that was felt right through the organisation. I found that really fulfilling. Not only doing
                                  good work, but also contributing to the development of a good organisation.

                                  SVA also opened up a space for me to think about what it really means to work on
                                  reconciliation. Really valuing Indigenous voices and perspectives and then doing the hard work
                                  to bring that front and centre.”

                                  Andrea De Almeida
                                  Now: Executive Director, B Lab Australia and New Zealand
                                  At SVA: Director, Employment                                                                                                                 Chris Harrop               Rob Koczkar                 Daisy Mallett            Lisa Paul AO PSM

                                  “SVA is very much about head and heart. It was my first foray into a place that lived its
                                  values and tried to do good in the world and used best practice to do so.                                                               SVA’s governance is augmented by its Members and Leadership Council.

                                  We had a really extraordinary opportunity to just go test, trial and incubate.                                                          SVA Members are the guardians of the underlying mission and values of SVA, and the Leadership
                                                                                                                                                                          Council provides input and guidance on strategic opportunities, networks and funding.
                                  I had seen the devastating effects of long-term unemployment on people close to me and
                                  people close to them. One of the things I’m most proud of at SVA is that we got people at                                               Thank you to everyone involved in ensuring SVA is well governed and effectively delivering its mission.
                                  risk of long-term unemployment into jobs. Because that’s ultimately why I was there.

                                  My time at SVA was really informative both professionally and personally. It’s held huge
                                  credibility in the broader marketplace, across the not-for-profit, public and private sectors.”

                                  Those in the for-purpose space really look at SVA as a pioneer. I’m cheering from the
                                  sidelines about Suzie’s appointment and am really excited to see where the next phase and
                                  transition of SVA goes.”

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Financials
                                                                                                                                     SVA income in FY18
                                                                                                                                     In FY18 SVA’s core income came from the sources shown:

                                                                                                                                                                                                                                       Philanthropic funding & sponsorship 41.5%
                                                                                                                                                                                                                                                                 Corporates 23.7%
                                                                                                                                                                                                                                            Individuals & private foundations 17.8%
SVA’s revenue comes from generous philanthropic support provided by a variety of                                                     Government grants & income 14.7%
trusts, foundations, corporate and individual funders, combined with government                                                      Federal 9.3%
grants as well as cost recovery and fee-based income from our consulting and                                                         SA 0.6%

impact investing work. With a modest capital base SVA relies on continually                                                          VIC 3.5%

generating fee-based income and philanthropy to support our work.                                                                    NSW 1.3%

                                                                                                                                     Investment & other income 3.8%
                                                                                                                                                                                                                                                        SVA Impact Investing 6.8%
Revenue Sources                                                                                                                                                                                                                                Social Impact Investment Trust 2.8%
                                                                                                                                                                                                                                                  SVA Diversified Impact Fund 0.7%
 SVA’s core revenue for FY18 of $19,177,000 was sourced from                                         $                        %                                                                                                                          Social Impact Bonds 2.1%

 Philanthropic funding and sponsorship                                                     7,955,000                        41.5     Consulting services 33.2%
                                                                                                                                                                                                                                                              Other management &
                                                                                                                                                                                                                                                           establishment fees 1.2%
 Consultancy services                                                                      6,371,000                        33.2
 SVA Impact Investing                                                                      1,309,000                         6.8
 Government grants and income                                                              2,809,000                        14.7     Where we applied income in FY18
 Net finance income                                                                          733,000                         3.8     SVA income is directed to our venture portfolio, activity-based services, operating costs, and to support our future sustainability.

 SVA core income                                                                         19,177,000
                                                                                                                                                                                                                                                               SVA Ventures 31.1%
                                                                                                                                                                                                                               Distributions to ventures and service providers 10.6%
                                                                                                                                     SVA Fundraising 5.1%
 Total SVA income per audited FY18 financial statements                                  19,177,000                                                                                                                                                       Staff-related costs 11.9%
                                                                                                                                     Staff-related costs 4.1%
                                                                                                                                                                                                                                                                   Other costs 8.6%
 Represented by:                                                                                                                     Other costs 1%

 Total revenue                                                                           18,444,000
 Net finance income                                                                          733,000
                                                                                                                                                                                                                                                        SVA Impact Investing 9.5%
 Total income                                                                            19,177,000
                                                                                                                                                                                                                                                            Staff-related costs 7.1%
                                                                                                                                                                                                                                                                   Other costs 2.4%
SVA continues to benefit from multi-year donations. This means that the revenue we recognise for management purposes
is different from that shown in our statutory accounts, where we are required to recognise donations in the year they are
received (rather than the future year in which they are applied).
                                                                                                                                                                                                                                                                    Future Fund 9%

Multi-year funding commitments enable us to commit to longer-term projects and venture support, and increase the
                                                                                                                                     SVA Consulting 39.1%                                                                                           SVA Strategy & Advocacy 6.2%
impact SVA is able to achieve for the people and communities we serve. We are pleased that more and more of our
philanthropic supporters are choosing to give in this way.                                                                           Staff-related costs 31.6%                                                                                               Staff-related costs 5%
                                                                                                                                     Other costs 7.5%                                                                                                              Other costs 1.2%
In FY18 SVA also received a one-off grant from the Federal Government as a result of the Social Impact Fund coming to
the end of its planned life.
                                                                                                                                     The staff-related costs shown are directly incurred by each business unit. ‘Other costs’ includes an allocation of support staff,
SVA’s audited financial accounts are available at socialventures.com.au/about-sva/financial-information/                             as well as infrastructure and other operating costs such as occupancy costs, IT costs, insurance and compliance.

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Front cover image courtesy of UnitingCare Queensland

Social Ventures Australia
Brisbane | Melbourne | Perth | Sydney | ABN 94 100 487 572 | AFSL 428 865
info@socialventures.com.au | socialventures.com.au | @social_ventures

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