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W FA I S S U E 77 MARCH 2021 Celebrating 20 years of Somfy’s Expert Retail Network! MARCH 2021 IS S U E 7 7 D I G I TA L M A R K E T I N G | I N D U S T R Y R I S I N G S TA R | T R E N D I N S I G H T S
Nylon hooks that have already been added to the tape during curtain manufacture, are now ready for install. Being made of durable yet flexible nylon, the hooks catch easily and gently to the track, making it a quick and painless process - it’s an installers’ dream come true.
ISSUE 77 | MARCH 2021 Zepel fabric from I Love Curtains 36 W FA I SSU E 7 7 M AR C H 2 0 2 1 Celebrating 20 years S OMFY EXPER T R E TA I L N ETWOR K TU R N S 2 0 ! of Somfy’s Expert Retail Network! Somfy’s Expert Retail Network is recognised throughout the industry as one of the leading partnership programs. From humble beginnings in 2001 as the Somfy Automation Specialist network, the Somfy Expert Network now has almost 250 M A RC H 2 0 2 1 members covering all internal and external window coverings segments. ISSUE 7 7 D I G I TA L M A R K E T I N G | I N D U S T R Y R I S I N G S TA R | T R E N D I N S I G H T S 08 PRODUCT NEWS A run-down of the latest Window Furnishings product news 42 INDUSTRY RISING STAR Brandon Rigby has been in the industry for 16 years, 66 MOTORING ALONG – WFH DRIVES SALES In 2020 COVID-19 forced over half the workforce to having first entered the world of window furnishings utilise their homes as offices, schools, entertainment as an installer in his family business, a role that stood areas and more, resulting in more money available to be him in good stead to take on his current position at spent on DIY home improvement as many other product Norman Australia. and service industries closed down. New products were also launched over this period, we look at these and the 40 DIGITAL MARKETING MASTERCLASS With millions of businesses out there vying for the impact of the wireless revolution. same attention, online marketing is essential to promote your products or services. WFA spoke to two 78 COMMERCIAL CASE STUDY Renson screening enhances refurbished Brussels site industry experts in the digital marketing space to find A renovated heritage site in Brussels, Belgium, out more. necessitated expertise from Renson, with the supply screening to ensure shading, temperature control and a 44 ASK THE EXPERT Tony Cassar interviews Andrew Lebeter, National healthy interior environment. Wholesale Manager, Skins2Go about dealing with COVID-19 his passion for business and golf, and more. PA G E 0 1
W E L C O M E editor & publisher James Boston associate editor Belinda Smart advertising manager Liana Treadwell art director Rizla Herdaru Kate Noseda print Southern Colour editorial submissions james@bostonpublishing.com.au JAMESBOSTON front cover image Alpha Editor & Publisher head office This issue should have been filed from R+T This edition we look at two areas of the Stuttgart, where the 2021 edition of the show industry that are booming, external blinds 237 Swan Street, Richmond VIC 3121, Australia would have just drawn to a close. Instead it (page 58) and motorisation. Spending has been postponed to 2022 where hopefully summer at home has motivated people to telephone the industry will be able to reconvene again improve their backyards while the Work From 1300 838 280 in some sort of vaccinated, socially distanced Home (WFH) movement has exposed many to manner. As far as super spreader events go, an the pitfalls of glare in their recently adapted international trade fair would have to be high places of business. With WFH unlikely to wfaus.com.au on the list. So here’s hoping that the vaccines disappear any time soon for many workers, do their job and the industry can meet again motorisation is kicking goals with easier home next year. integration and wirefree motors offering easier installation than ever. However, wirefree R+T Stuttgart ran a digital trade fair during does come with some downsides including the time it was supposed to be running the the need to recharge batteries. Should physical show and whilst there were a few retailers be more cautious about where they interesting features (including the innovation recommend wirefree to customers, and to award see page 26), and the live streamed certain customer types, such as the more content was very professionally produced, vulnerable or senior among us? I’d hate to see I found the format and content itself a bit my mother or father up on a ladder changing underwhelming. Likewise, with the “virtual batteries over on a motorised product. We trade fair”. The booths weren’t always manned look at the wirefree revolution and more on during my visits, which can be forgiven given page 66. the time zone, but also it was hard to get a sense of the product and spot new and interesting things on a stand as you would in person. Of course the elephant in the virtual meeting room was that the main reason most people head half way across the world for this Printed by Southern Colour. The printer and paper used to produce this publication have show is for networking, an element that was Forest Stewardship Council® (FSC®) and ISO 14001 environmental certification. FSC® is a Chain of Custody (COC) process. markedly absent. Can this truly be replaced by This publication is printed using vegetable based soy inks. a digital or virtual format? I don’t think so, at least for our generation. Window Furnishings Australia is a publication of Boston Publishing Pty Ltd PA G E 0 2 | w f a us. c o m. au
Paris timber venetians are perfect for your work-from-home office. 50mm and 63mm slat choices provide optimum light control to maximise comfort with style. New palette featuring 8 on-trend colours Glace Verdo Rivera Victor Fume Concorpe Colette Noir Blindware Pty Ltd Unit 1/3 Dunlop Crt, Bayswater 3153 Tel: (03) 9876 0400 Fax: (03) 9720 2746 Email: sales@blindware.com.au www.blindware.com.au
N E W S INS I D E G A G P U T S LO U VO L IT E FAB RIC T O THE T E S T What began as a joke the big hole in the ozone layer in The awning has now been on “It simply looks as good as between a retailer and a sales Tasmania, UV is a major concern. display outside Launceston the day it was installed, all representative has uncovered Blinds & Canvas showroom for testament to our brand and the true capabilities of a “In Summer we are in the mid- around 12 months with no signs Louvolite internal blind fabric. 20s with some days over 30 of cracking, discolouration. manufacturing,” David added. degrees. We are also in a high Dale and Kerry Arnold owners rainfall area. In winter we range in of Launceston Blinds & Canvas temperature from minus four to thought they would surprise their the low teens with several days in Louvolite sales representative the single digits. Last winter we David Kennedy by using some got four inches of snow on the leftover internal blind fabric showroom roof.” externally. David Kennedy told WFA that “We used the Bloom fabric on Louvolite is often asked if our one of our outside Auto Awnings fabrics will or can indeed handle as it was left over from one of the harsh Australian climate. our previous internal jobs. David was coming over so we did it to “There is no better way than wind him up. However, COVID-19 having a customer test our fabrics hit and he didn’t make it. So to see first-hand how robust they he didn’t see it for another 12 actually are – even better when months,” Dale told WFA. that customer decides to do this without prompting.” ”We have had so much great feedback from our customers, “The Bloom fabric which is they love it. It makes it easy typically used for internal blinds for customers to see that we is one of Louvolite’s digitally can offer internal and external printed designs and mainly used window furnishings for their for bathrooms, kitchens or where homes and still think outside the customers want an easy care box. Big smiles all around - it’s a material,” explains David. fixture now.” “We have never seen this used Tasmania is well known for being externally before, but this is proof able to have four seasons in one that all of our in-house testing day very much like the UK, but that we conduct in our state of on that very rare occasion they the art manufacturing facility do have extreme temperatures in the UK allows us to have the in excess of 30 degrees. Dale confidence in Louvolite fabric and Kerry explained that, given performance.” PA G E 0 4 | w f a u s . c o m . a u
Global Threat. Current projections are, at the current rate of increase of Sustainable. marine plastic pollution, by 2050 the weight of plastic In the oceans will exceed the total weight of all marine life. Weinor Innovation. Weinor’s specialist team has worked with industry experts to develop a unique & exclusive technology and manufacturing process enabling it to ‘Upcycle’ & create - from 85% waste 328 Old PET Bottles Made Into: re-cycled PET bottles, 16 x high-quality outdoor fabrics. 21m The Weinor Modern Basics | Blue ® Collection. 2 Fabric = 7m x 3m Awning Unique & Exclusive Offer. You’re now able to offer your clients the - only - sustainable & environmentally responsible range of outdoor fabrics available in Australia. The Blue ® Collection can be ordered for the majority of Weinor products, and takes Weinor’s unique selling points to another level - for you and your clients. There simply is no competition to this Collection. Sustainabilty Savings | Modern Basics | Blue ® 60% Less | Energy Consumption approx. 85% Recycled PET Standard PET 45% L ess | C02 Emissions approx. 85% Recycled PET Standard PET 90% Less | Water Consumption approx. Spinneret Piece Dyeing Just Announced! 2021 Winner Technical Textiles | Silver Special Solutions | Sustainability | Special Prize Scan QR Code | See the Upcycle process!
Modern Basics | Blue 85% RECYCLED PET | Upcycled Into 16 Luxury Fabrics ® World’s 1st sustainable outdoor fabric range Exclusive innovation + technology Provides you a totally competitive edge Blue Offers clients a responsible fabric choice Unique & Exclusive. Head O ffice + S h o w ro o m 25 Richm ond Rd Home b u s h N S W F r e e c a l l A u st: 1 800 254 631 NZ Phone: +64 9 3 0 2 2 4 9 9 Blinds S I N C E www. peterm ey erblin d s . c o m . a u Join t he We inor t e am! by Peter Meyer 1987 B ecome a dealer today! C all Simon. Q U A L I T Y + D E S I G N E X C E L L E N C E
N E W S TO I N F I NI T Y A ND B E YO N D: DI C KS O N CONS TAN T L A UN C HE S E XT RA W I D E FA B R IC S In what is a major leap for the Infinity adapts perfectly to time and ensures optimal Dickson Constant says Infinity acrylic fabric market, Dickson existing systems, whatever tension despite all the can be adapted to all solar Constant has launched its Infinity their size, without the need for stresses to which it is subject protection systems including: program offering wide widths additional adjustments,” the (motorised system, bad retractable systems, fixed with exceptional performance. company said in its release. weather). This prevents any awnings, drop-arm awnings, poaching.” Dutch awnings, pergolas, Available in four widths - 165 cm, “The ‘Extra Wide’ program shade sails, blinds with a 200 cm, 250 cm and 320 cm - and reduces the need for stitches “Infinity is a highly resistant zip guidance system and woven from exclusive “resilient” and limits often unsightly fabric, usable in both weft and umbrellas solution-dyed acrylic yarn, Infinity overthickness - a cause of warp directions depending on offers category leading resistance folds and waffling.” your production requirements. “Available in 19 colours and stability over time. This use optimizes cutting which suit all tastes and “Our unique ‘Dickson and saves time in production requirements and are ideal for “With a weight and thickness Resilient System’ technology times for a premium, durable residential use,” the company equivalent to standard fabric, maintains fabric stability over and attractive result.” added. PA G E 1 6 | w f a u s . c o m . a u
D RS DICKSON RESILIENT SYSTEM Adapted to all types of sun protection systems, INFINITY is available in 4 widths (165, 200, 250 and 320 cm) and 19 colours. Multipurpose fabric Based on an exclusive technology (DICKSON RESILIENT SYSTEM), INFINITY is woven with a high resilience solution dyed acrylic yarn, for Folding arm Vertical Drop-arm Dutch awning canopy an unequalled stability in both warp and weft. blind awning INFINITY will maintain an excellent durability, even under repeated stress, for a premium and long-lasting aesthetic result. Umbrella Fixed Shade Pergola sail awning * DICKSON-CONSTANT.COM *See general warranty conditions on www.dickson-constant.com Edition January 2021 – SAS DICKSON CONSTANT - capital 12.640.000 euros - 381 347 970 R.C.S. Lille Métropole - Photos : Les Enchanteurs
N E W S RO LL E A S E ACMEDA L AUN C H E S VERSA AC AND PUSH15 With the new Automate Versa mounted into ceiling pockets for AC module supporting the a truly hidden premium aesthetic. existing Battery module, you can now power your motorised The Automate motorised Curtains your way, and control curtain solution can be paired them with our latest Push15 with the new Push15 remote remote. which embodies the design and function of the Push5, with the The Automate Versa drapery addition of a large LCD and motor can power curtains up intuitive levelling control. The to 11 metres wide with fabrics Push15 still carries the tactile weighing just over 50 Kg’s. easy button control and favourite This versatile motor easily positioning functions, but now connects to two different power features triple the channel sources – either a rechargeable support, an additional five lithium-ion battery or now an dedicated group channels and AC power module, providing an integrated battery key. greater flexibility at installation. The Versa AC can be vertically www.automateshades.com/au PA G E 1 8 | w f a u s . c o m . a u
N E W S L OC K D OW N P R OJ ECT L EADS TO N E W BRA N DIN G FOR BM BL INDS Determined to use the however it was looking dated enough to be a valued supplier placed, and flows seamlessly in to downtime during the first so we hired a design team to to our customers is an ongoing production to being notified as COVID-19 lockdown, Michael come up with concepts and are commitment over the coming soon as an item is dispatched or Shaw, director of bm Blinds thrilled with the result. With all years. We review our product ready for pick up. Our customers has used it wisely to focus the the growth over the past couple and fabric ranges constantly are kept updated which gives business. Here WFA spoke of years, we wanted our logo to and ensure that we partner with peace of mind and ensures that to him about the reasoning reflect the vibrancy and energy of like-minded suppliers that are they are then able to pass on this behind the name change and our new work culture and the red committed to offer products information to their customers. rebrand to bm Blinds. and grey colour scheme fitted that are functional, trouble free perfectly. The understated lower coupled with our outstanding Have you changed anything Can you tell us a bit about the case ‘bm’ was a nod back to the quality and service. We have been about the products you are reason behind the new name past (Boronia Blinds), adding the members of the BMAA for many supplying? and branding? “m” for manufacturing gives a years and have supported WFA. Our product range has been During April 2020, when better understanding of the true With a passion for this industry modified to better suit our lockdowns first started, we nature of the business in 2021 that runs deep, it’s clear that we customers’ requirements. We figured that it was a great time and beyond. are always looking at ways to have the more traditional items to review the business and start continually improve. It’s just in our that we manufacture ourselves looking to the future. When What are the plans for the nature. at our Riverstone NSW facility everyone else was talking about business as a whole for the such as Vertical, Rollers, Panels doom and gloom, I looked for next five years? How have customers received Glides, Honeycombes and Veri the silver lining. A meeting was We are excited about the future the new name and look? Shades and at our Windsor ESR held between myself (Michael), and are continuing to plan for Our customers have embraced facility the focus is on bespoke Michelle (bm Blinds Sales ongoing growth. The importance the new look and are loving the timber venetians including Cedar Manager) and supplier & friend of keeping the majority of our changes that we are making. & realwood venetians together Robert (Flying Pig) discussing range manufactured here in They are seeing the benefits of with the ever popular New York marketing and sampling and Australia by Australians has always the changes, both with internal style venetians. We also offer evolved into a flurry of ideas and been a mission for us. Although efficiencies as well as the updated the very best in various awning concepts. last year’s pandemic may have marketing. We see our customers types including Auto’s, System highlighted the importance of more as partners, and the 2000’s, Convertibles as well as What are the strategic goals this for all Australians, it has changes we are making are to Rollease Acmeda Wireguides do you hope to achieve by been the driving force behind benefit us all. They understand and Zipscreens. We also source rebranding? bm Blinds since its inception in that this isn’t just a cosmetic products such as Sheerlights, We wanted to capture the true 1987. Keeping jobs local, helping change, it is far deeper than Aluminium Venetians and Shutters identity of the wholesale nature the community and appreciating this. Our customers are not so our customers can offer the of the business and highlight our the value that caring staff have only seeing the changes, they full range of internal and external mantra of “Quality, Service and to a business is at the forefront are experiencing a whole new window coverings. We really are Excellence”. Our original logo of everything we do. Being commitment in everything we a one stop shop for bespoke had served us well for many years small enough to care, and large do. From the moment an order is wholesale window furnishings. PA G E 1 9
N E W S Norman is set to open its third suggests Norman partners showroom on the eastern with their retailers to provide seaboard. an end to end service that is NORM AN second to none. With innovative The company has just opened a market leading sampling, new showroom in Melbourne to printed material, point of sale S HOWROOM add to its original showroom in displays, banners and online Brisbane and will soon open a resources are just some of the third in Sydney. benefits Norman’s Retail Partners ROLLOUT receive,” says Steven Payne, “Norman calls its distributors, Marketing Manager for Norman Retail Partners. As the name Australia. PA G E 2 0 | w f a u s . c o m . a u
N E W S “To help even further Norman Made, one of the world’s largest has invested in state of the manufacturers of window art showrooms for their Retail furnishings. Norman’s Retail Partners to use. Showrooms Partners have access to a globally which showcase Norman’s recognised, trusted and trouble- unique features. Whilst not a free brand, including showrooms retailer itself, Norman provides a to bring their customers to.” retail experience for their Retail Partners and their customers. Payne says plantation shutters are “indisputably the flagship product “Norman’s direct wholesaling for Norman”, with more than one strategy for the Australian million Woodlore shutters sold market, allows retailers around around the world last year. Australia to buy Norman products directly from Nien www.normanaustralia.com.au H EI M T E X T I L P OS TP ON E D U N TI L 2 0 2 2 Heimtextil has been involved to forgo any physical “Events are effectively are satisfying this demand with postponed for a second events at our home base in banned in Germany, and our digital offerings during time due to the coronavirus the first quarter of 2021. Now, ongoing international travel this volatile time. As you know, pandemic. The show had following close consultation restrictions mean that it is we are also continuing to do already been moved once to with customers, it has become impossible to make any trade everything in our power to May from its usual January necessary to postpone the fair plans for April or May make safe and successful trade dates but will not take place international physical trade 2021,” said Braun. fairs possible, because nothing in 2021 as bans on events and fairs planned for April and as can take the place of face-to- border closures continue. a result of the regulations and “The ongoing shutdown face encounters.” travel restrictions that have been of retailers in our visitor “Back in September 2020, a imposed,” said Detlef Braun, countries has made relevant As a result, Heimtextil will decision was reached by Messe Member of the Executive Board up-to-date information and now take place from 11 to 14 Frankfurt and the industries of Messe Frankfurt. solutions essential, and we January 2022. PA G E 2 1
N E W S W EI NO R L AUN C HE S N E W S US TAI NA B LY PR O DUC E D AW NI NG FABR I C In what is claimed as a world uses around 60 percent less methods. An additional benefit makes the fabric oil, water first, Weinor has launched a energy and causes around 45 of the dyeing process is that it and dirt-repellent as well as range of awning fabrics made percent less CO2 emissions than ensures deep embedding of preventing rot. As all the fabrics from recycled PET. the production of other polyester the pigment, meaning fibre is in the awning cloth collection fabrics. consistently dyed throughout are made of Tempotest The modern basics blue and the resulting fabric is Starlight blue, they are certified sustainable collection from The ‘spinneret’ dyeing used also permanently brilliant in colour. according to Oeko-Tex Standard Weinor is made from 85 percent consumes around 90 percent less 100 and block around 98 recycled PET, and its production water than conventional dyeing A high-quality Teflon finish percent of UV radiation with an PA G E 2 2 | w f a u s . c o m . a u
N E W S Ultraviolet Protection Factor The 16 patterns in the new (UPF) of 50+. collection add to Weinor’s extensive collection of 143 “The new awning fabrics Acrylic and Polyester designs. impress not only with their They include modern plain sustainability, but also with fabrics in subtle shades of their contemporary look,” grey and sand, plus grey block Simon Meyer - managing stripes with coloured accents director, Blinds by Peter and modern interpretations Meyer, told WFA. of creative stripes in bright sunshine colours. The popular “328 old bottles would be Weinor block designs in used to make up an awning shades of grey with contrasting seven metres by three pinstripes are now available in metres. On top of that there four versions as a 30 cm repeat. is huge savings in energy As a result, they are also ideal consumption, water use and for large systems. CO2 emission.” Meyer said that the new “Weinor are quite innovative modern basics blue sustainable as always, and very on point collection is available now for with colour trends as there Weinor’s folding arm awnings, are some great greys but retractable roof systems, also Yellow and Grey stripe Vertitex exterior rollers and launched and designed prior Paravento Side screens to Pantone releasing their products. trends highlighting Yellow and Grey.” CREDI T O R S O WE D $ 6 0 0 K AS RA I NB O W B L IN D S GO E S I N T O LI Q UI D AT IO N Dozens of creditors have been various types of blinds and Island home of Rainbow Blinds People clicking on Rainbow caught up in the collapse of shutters to residential and director Anthony Driene is the Blinds’ website are now a Brisbane blind and shutter commercial customers in principal place of business of directed to the Oz Shades retailer with liquidators now southeast Queensland. a company called Oz Shades site, which operates from the investigating how and why the Qld, selling shades, blinds and residential address. company went bust. He says company director shutters to customers across Anthony Driene has informed southeast Queensland. Several customers of Travis Pullen, of B&T Advisory, was him the company has less than Rainbow Blinds have lodged appointed liquidator of Capalaba- $200 in the bank. The director of Oz Shades reviews at productreview. based Rainbow Blinds and Shutters Qld, which was registered com.au in the last six months in late November and estimates it Rainbow Blinds also had an in July this year, is Driene’s stating that they have owes creditors more than $600,000. overdraft facility with the partner Michelle Colligan, complained to the Office National Australia Bank. who is also listed as the of Fair Trading that the Pullen says the company had sole shareholder of the company accepted deposits operated from a residential The Courier Mail reports that company. Colligan also was a but had not delivered the address at Capalaba, selling ASIC records show that the Hope shareholder in Rainbow Blinds. promised services. PA G E 2 4 | w f a u s . c o m . a u
The original and trusted track-guided blind system with a patented design that glides smoothly and stops at any height. Need help with Ziptrak products? enquiry@ziptrak.com.au 1300 77 00 65 www.ziptrak.com.au Images from: Opening Roof Specialists
N E W S INNO VAT IO NS AWA R DED AT R+T DI G ITA L With coronavirus restricting Director Technology at Messe Association for Manufacturers automation; Internal sun events and international travel Stuttgart. of Roller Shutters and Sun protection systems; Outdoor; R+T Stuttgart has gone digital Protection (BVRS), the National Gathering blinds/Roman with a number of Innovation “Digital event formats will not Federation of Door and blinds; Roller shutters; Special awards announced during the and cannot replace live trade Gate Manufacturers (BVT), solutions; Technical textiles; hybrid event program. fairs. R+T is and will remain the the Industrial Association Textile sun protection systems highlight event of the roller for Technical Textiles, Roller and Doors/gates. The coveted Running from 22 to 25 February, shutters, doors/gates and sun Shutters and Sun Protection Award was presented for the R+T Digital (https://www. protection systems sector. With (ITRS), and Messe Stuttgart, first time this year in Gold, messe-stuttgart.de/r-t/en/r-t- R+T digital, we have developed honours innovative technical Silver and Bronze. Special digital-2021/) was designed to a new format, complementary to developments. Awards were also presented in complement the physical trade the physical meeting at R+T 2022 the areas of energy efficiency, show that would normally be in Stuttgart, and we would thus 38 nominations from 10 sustainability and design. running. like to bring the sector together countries emerged from virtually already in 2021.” around 100 entries that were Below are some of the top “With R+T digital, we want admitted for prejudging. From winners as judged by Window to provide our exhibitors and The centerpiece for the online these nominations, the R+T Furnishings Australia. partners with digital access to exhibition is the R+T Innovation Innovation Awards have now our world visitor network, so that Awards, with winners announced been presented in 11 categories: A full list of winners can be in this framework the product on the second day of the fair. Drive and control systems for found here https://www.messe- novelties developed for 2021 roller shutters and sun protection stuttgart.de/r-t/en/visitors/r- can be presented in detail,” says The R+T Innovation Award, systems; Drive and control t-innovation-award-2021/ Sebastian Schmid, Department which is awarded by the Federal systems for doors/gates; Building winners/ Winner Roller Shutters – Winsol SolarBox The SolarBox roller shutters, which run on solar power, are the newest Winsol Innovation. This built-on system is perfect for renovations thanks to the quick installation and the fact that they are fully sustainable, due to the 2 integrated solar panels. These roller shutters are available with 4 finishes: Standard Symmetrical, Standard Asymmetrical, Black Belt (with a black band between the solar panels) and Colour (tinted solar panels). An option is XSmax-technology, which provides 40 cm of extra roll-up capacity. PA G E 2 6 | w f a u s . c o m . a u
N E W S Winner outdoor – Markilux Pergola Stretch The new markilux pergola stretch opens up new possibilities for solar and wet weather protection as well as outdoor living. The cover is perfectly integrated into the minimalistic, high value awning system. The space- saving cover folding technology makes it possible to shade large areas and creates a special and impressive atmosphere. Manifold customisation options mean that the markilux pergola stretch will invariably catch your eye and they demonstrate that it is well prepared for a comfortable and relaxed season – al fresco. Winner Interior Sun protection – Kadeco Felt Blind Oslo The Oslo Venetian blind collection, Innovation Award winner Kadeco brings design felt to the window for the first time in the spirit of Scandinavian interior influences. The traditional look of the material is reminiscent of real natural felt and is underlined by the fine melange effects in restrained color nuances. The blind also assists in controlling room acoustics. It can be cleaned easily by simply vacuuming the slat. The Oslo collection includes four colors: a dark anthracite, a stone gray, a delicate light gray and a light beige. Textile sun protection – MHZ Solix Exterior Roller Blind The MHZ Solix exterior roller blind with battery drive is easy to install from the inside. This lightweight, battery-operated external sun protection roller blind offers reliable protection against heat and - in the version with insect protection - against insects at the same time. It fits in almost all types of windows, can be retrofitted very easily and is therefore ideal for existing properties, rental apartments and heritage listed buildings. Installation takes place from the inside, without scaffolding or cable work. PA G E 2 7
N E W S SCR EEN WELDIN G MA C H IN ERY - T HE NEXT G EN E R ATIO N The new Smart Welder from smart device or loaded using the section which is dual sided and is “This machine also has a remote CNC Design Solution has now touch screen,” says Michael. available to suit various systems access module to allow remote solved the issues of producing in the market. Additional Zip / support if required.” quality welds on hard to weld “The Smart Weld unit has a Spline holders are available. fabric with just one machine. unique dual anvil design, this The Smart Weld unit operates off allows both sides of a skin to be The Smart Weld also has a a 240-volt 15 Amp supply, using up Launched in December 2020, processed without the material database to refer to ensure the to 75% less power than similar sized the Smart Welder series from leaving the table, so reducing the correct settings are chosen to get machines. CNC Design Solution has been chances of a Workcover claim.” the ideal result every time. developed to suit the needs of “The machine has a full safety the Australian manufacturer and “The welder can weld up to 20mm “The Ultrasonic unit is system which includes emergency the wide range of materials they wide welds in a range of four manufactured in Germany and is stops, all electrical circuits are must deal with. formats to ensure the strongest the most advanced and efficient protected by circuit breakers and all weld possible. This also allows you unit in the market at present, able control voltages are only 24-volt DC, Michael at CNC Design Solutions to weld a wide range of zip types to perform this type of welding and a series of lights including a says this machine totally removed and to be able to position the with ease,” Michael said. safety buzzer to notify the operator the dependency of the operator weld in the correct location, level, of any issues.” skill to get a perfect weld, first flat and straight every time.” “The PC is able to adjust the time every time. strength of the ultrasonic weld, “The machine will also ‘chirp’ before “This model also has the “stich” allowing the Smart Weld to the gantry starts to weld and retract The Smart Weld table is able function, which when doing a join achieve the correct setting for to ensure the operator is clear.” to weld a zip or spline on either and lining up long lengths to be each fabric type the first time. sides of the table in either a 4.0m, welded, allows you to do a part “The welding head also has a 6.0m, 8.0m, 10.0m, 12.0m and weld to check alignment before “The PC can also adjust the unique integrated safety switch 14.0m format. doing the final weld. This weld welding pressure from the data which stops the welding function can be separated, and the skin base to achieve the correct from commencing until in its The table is supported using a re-aligned to ensure its correct setting for each fabric type.” ‘weld position’. It will retract if any sub frame made of 150 x 80 mm before final weld.” obstruction is detected before it extruded aluminium section to Michael says this unit has access reaches its weld position such as an provide rigidity, has an overall Smart Weld is also able to crease to the CNC Design Solution Web operator hand with no risk of harm.” width of 1.4m and table height of and weld a wide range of pocket supported database which has 900 mm. sizes, starting at 20mm for splines a list of over 600 fabrics from Michael added that the Ultrasonic and up to 100mm. most major suppliers and the system eliminates the chances of The welding gantry runs down suggested setting to weld both burns as the operator is not using both sides of the table and is “There are several weld options, weld zip, splines and to join fabric an ‘element type’ welding system concealed inside an extruded which includes being able to scan panels. with the associated heat and risks. 140 x 140 mm aluminium section the table once the skins you wish and parks at the far end of the to weld are positioned on the machine when not in use, so table. The length of the table is making skin loading and removal scanned, skins located and the straight forward. The tabletop has welding zones identified.” a laminate top ensuring a ridged base and ease of cleaning. “Once the required weld type is selected, the welding gantry will The Smart Weld range has an then perform these welds in the industrial grade PC control system one process on multiple skins. from Beckhoff in Germany at the The top of the central fence has a centre of the control system for series of air cylinders which then the machine. release the zip / spline clamp once welded.” “The order entry system is extremely user friendly and can be The spline / zip holder is a full done either using our App on a length extruded aluminium PA G E 2 8 | w f a u s . c o m . a u
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N E W S COUL ISSE LAUN C HES MO TO R R A N GE W ITH APPLE HOME K IT TEC HN O L O GY Coulisse has used the R+T “As the blinds connect via is eliminated, and the most applications, all data and Digital 2021 trade fair to Bluetooth, the set-up does installation time drastically intelligence are stored locally launch a range of motors with not require any gateway or reduced. Combined with the on the motor, which means Apple HomeKit technology, bridge. By simply scanning fact that you don’t need a hub data exchanged in the home in collaboration with smart a QR code, the blinds are anymore this offers major cost stays in the home.” home specialist Eve Systems automatically and securely advantages. It opens up the from Munich, Germany. The set-up, ready to be controlled way to make motorised blinds With the integration of range, which includes wireless by app or voice. In just a few available to a broad audience Thread, Gackel said Coulisse motors for roller blinds, seconds you are done,” said and widely embraced as a and Eve take a head start in Venetian blinds, cellular shades Jerome Gackel, CEO of Eve product that brings joy and the connected home future and curtains, aims at making Systems. value to everyday life in the that awaits the blinds industry. motorised blinds accessible as home.” a mass-product. The range, the Software-updates for “Not only is Thread the first in the market, including activation of the latest “The blinds seamlessly and third native protocol the new home connectivity features and user-experience securely interact with other used by Apple HomeKit, standard Thread, will become improvements appear HomeKit certified accessories, complementing Bluetooth available over the course of automatically in the Eve app. like for example light bulbs, and WLAN. It will also be a this year, starting with a roller As a result, limited to no thermostats, movement corner stone of project CHIP blind motor in the second service or support is required detectors and other sensor- (Connected Home over IP), quarter of 2021. after installation. based accessories. Once the smart home standard of connected, the blinds the future that is currently The new range is an extension of “Thanks to the Eve software, instantly are part of a smart being developed by Google, the Coulisse automation concept, this new motor range is a home ecosystem, in which Amazon, Apple and numerous called MotionBlinds, and the game changer in the interior smart devices automatically IoT-manufacturers. Thread result of the collaboration with window coverings market,” interact in creating the is sure to become the new Eve Systems, a leader in the said Christiaan Roetgering, desired ambiance, safety and standard in low-power home development of accessories for the owner and CEO of Coulisse. comfort at any time of day. networking which makes our Apple HomeKit ecosystem. The The motor range is designed new motors a future-proof motors allow for easy installation, “The simplicity of both to safeguard user privacy in choice.” programming and control of the installation and use is every step of the way. Instead blind with your iPhone. unmatched. All complexity of relying on a cloud, like www.coulisse.com PA G E 3 0 | w f a u s . c o m . a u
SMART WINDOW COVERINGS Discover more motionblinds.com PA G E 3 1
N E W S B L I N D S I N STY LE AWARD E D NATIONAL SMA L L B U SINESS CHA MPIO NS Blinds in Style, a Hurlstone Owners of Blinds in Style in The judges are representatives received messages from some Park (NSW) retailer has been Sydney, Kirk Fitis and Greg from a variety of industries who of the community groups we named the Champion Home McKenzie said that they have relevant experience or an support.” and Garden Improvement at entered the awards hoping to understanding of the operations the Australian Small Business be recognised for our teams’ of a small business. “As the only national recognition Champion Gala Dinner and ongoing commitment to program for small businesses we Awards Ceremony held on customer value and quality which The awards are open to all small have been able to successfully Saturday 27th February at underpinned our successes businesses in Australia within the compete with other innovators during 2019 and 2020. retail, service with 40 employees and committed operators of the ICC Sydney with around or less and manufacturing small businesses across Australia. 1000 guests in attendance. “It’s a real honour to be industries with 100 employees or Reviewing the finalists across our recognised for our achievements less. category as well as the wider list of The Australian Small Business particularly as this was the first successful finalists we were amazed Champion Awards is a time we entered the Awards. We “We will be using the by the variety and exclusiveness of respected and wide-ranging have been recognised in the past announcement of our win as a key the types of businesses specialising program that supports and at the local level but to now have message in future promotional in both services and products that recognises Australia’s most national recognition feels pretty activity but the initial reaction exist around the country.” outstanding small businesses. special and raised the bar for us.” we have received has been so The awards aim to recognise supportive. We’ve used social “Our success is a testament to the hard work that business Entry into the awards is based on media to get the initial message the great teamwork involved in owners contribute to the local the completion and presentation out and received wonderful the operation of our company community in generating of a series of responses to feedback from our industry and the opportunity this gives employment for millions of questions which are evaluated by peers like our great mates at us to continue succeeding and Australians, as well as their a judging panel who are looking Blinds by Peter Meyer; our developing great relationships with contribution to the Australian to assess standards of excellence friendly competitors; customers not only our customers but our economy. and overall success in business. and suppliers alike. We’ve even suppliers as well.” PA G E 3 2 | w f a u s . c o m . a u
AUSTRALIAN MADE SHUTTERS By Viewscape Very short manufacturing lead times Superior quality of construction and materials Competitive Australian FIS pricing Ample raw materials stocked at Viewscape For further enquires please contact sales@viewscape.com.au or contact customer support on 03 9739 9900. www.viewscape.com.au PA G E 3 3
N E W S D O L L A R C URTAINS A N D B L I N D S CE LE B RAT E S O V E R 50 YEAR S O F A U S T RA LI A N M A D E Australian owned and family “We know that window coverings “With locally-manufactured “Our success is in our network operated, Dollar Curtains + for a new or existing home are products you can be sure of a of showrooms. We can offer our Blinds says it is a passionate an investment purchase, and much more ‘hands-on’ approach, customers an expert design service supporter of Australia’s therefore our customers need to resulting in a high standard of through a one on one consultation manufacturing industry. Since seek out an expert in their field quality, more variety and better in the largest network of window its establishment in 1967, to advise on the design, colour service - all vital advantages covering stores in Australia. Our they have been manufacturing and most appropriate solution given the significant investment free design, measure + quote all of their curtains, blinds for their windows. DC+B is that entailed in choosing your service is also a vital part of our and awnings locally at two expert.” window coverings. Every product service. We do everything in large manufacturing sites manufactured by DC+B goes house - designing, measuring, located in Kilsyth, Victoria. through rigorous quality control. Designing and manufacturing in manufacturing and installing our From fabric inspections and Australia allows our production range of indoor and outdoor “We are very proud of our quality stations, throughout the team to maintain a high level of window coverings.” long-standing heritage as an production line to a final quality quality control, which ensures Australian owned company and control station where every DC+B’s products will stand the “2020 may be the hardest thing our manufacturing locally for well product is hoisted and visually test of time. generation has ever encountered, over 50 years,” said Marketing inspected by our controllers to and to succeed will require the Manager, Danielle Crosby. give the final go-ahead.” “Making a DC+B product best of us – from all of us. The requires time, materials, tools, need to care for and support each “As the saying goes - we stick to With 33 stores across Australia, our knitting - window coverings talent, emotion, intelligence DC+B’s design teams can give other has never been greater, - and we have over 50 years of and skilful hands. We focus on every customer a personalised which is why we feel so strongly experience and expertise to do what matters to our customers experience. Danielle Crosby about being Australian Made and it right. We like to think and do – a quality handcrafted product. explained its extensive range of Australian Owned. We are helping business differently. We ignore It’s in our design DNA. Behind fabric samples, curated choice other Australian families to rebuild gimmicks and distractions and even the smallest details, there of products and in-store displays by employing and manufacturing stay focused on the simple is a dedicated person guided by are all there to assist customers locally. The Australian Made logo things that matter the most – our pride in a job well done,” and confidently choose the best helps us portray this commitment customer,” Danielle said. said Danielle. option for their home. to our customers,” said Danielle. P A G E 3 4 | w f a us. c o m. au
Soltis Blinds | Awnings | Pergolas Since 1973 Serge Ferrari products have developed a reputation across the globe for their ability to withstand extreme weather conditions. All Soltis® indoor and outdoor fabrics not only achieve AS/NZ 1530.2 & AS/NZ 1530.3 but do so with a zero spread of flame rating. This along with the other Soltis® advantages of superior thinness, lightness and stability make it the perfect solution for customer and retailer peace of mind. Serge Ferrari delivers European manufactured premium quality fabric, with a consistent quality and proven durability to suit our harsh Australian conditions. www.sergeferrari.com.au Soltis Harmony 88 (Blind) & Flexlight Classic 602 (Roof) Available from Rainbow Shade distributes the Serge Ferrari Tensile Architecture, Modular Structure and Soltis Solar Protection ranges across Australia. For over 25 years, Rainbow Shade has been supplying high quality solar protection fabrics suitable for use in residential and commercial shade structure installations. Précontraint® Technology 10 Year Warranty Contact 07 5580 5366, orders@rainbowshade.com.au or visit www.rainbowshade.com.au. PA G E 3 5
C O V E R S T O R Y P A G E 3 6 | w f a us. c o m. au
SO M FY E X PE RT R E TAIL N ET W O RK T U RNS 20! Somfy’s Expert Retail Network expanded and became more is recognised throughout the complex with the introduction of industry as one of the leading internal blind automation, Somfy partnership programs. From recognised the need to provide humble beginnings in 2001 a new level of support to our as the Somfy Automation existing partners by connecting Specialist network, the Somfy with retailers. Expert Network now has almost 250 members covering “The Somfy Expert program is all internal and external a high-value mutually beneficial window coverings segments. partnership program,” said Somfy Oceania’s Managing When Somfy first established its Director, Stephen Eggleton. Australian subsidiary 34 years ago the focus was mainly on roller “The key pillars of the program shutter and awning fabricators include: a trusted European to establish motorisation in brand, market-leading Industry One of our first Somfy Expert point of sale boards. this market. As product ranges Automation training (Somfy PA G E 3 7
C O V E R S T O R Y The main objective of the program is end user satisfaction Mohamed Ourdjini National Retail Manager - Somfy Oceania National Retail Manager, Mohamed Ourdjini School) and premium leading- through a Somfy Expert, Somfy Somfy School to include Somfy has always prided itself in edge technology – Sonesse guarantees that they are the latest knowledge and providing specialised technical 40 RTS, Altus 40, Sonesse receiving the highest quality technology (voice control, support. 30 WireFree RTS, Maestria advice and service. IoT, RS485, etc), resulting in RTS – all connected via RTS to growth of business and stronger Somfy Oceania recently launched the Connexoon Window RTS Somfy invests strongly in being partnerships.” Somfy Services, integrating Somfy smartphone app, if the end a business maker for its Expert Electrical Services into Somfy Pty consumer desires.” Partners, with an ongoing Somfy’s marketing team is also Ltd, to provide customers with an comprehensive program of committed to assisting its loyal all-encompassing electrical and Membership benefits have digital campaigns aimed at customers to promote the technical support team. continued to grow over increasing automation awareness company’s innovative product the years, however the and driving business to Expert range. Somfy Services comprises face- fundamentals at the core Partners. The network is to-face electrical residential and of the program remain the supported by Somfy’s dedicated “Somfy provides both printed commercial assistance servicing same. The Somfy Expert Retail sales team bringing and online marketing tools the Sydney metropolitan area, as program demonstrates Somfy’s a wealth of knowledge and to help customers sell and well as over-the-phone technical long-term commitment to experience in motorisation and support Somfy solutions,” says support. working with retailers to grow automation solutions. Mary Ladu, Somfy Oceania’s their business by providing Marketing Executive. “We Somfy Services specialise in best-in-class customer and “The main objective of the assist our customers with digital the electrical connection and technical support, commercial program is end user satisfaction,” marketing including providing programming of remote control services, marketing and digital says Mohamed Ourdjini, National content for their website and and automated solutions. tools, and a seamless Somfy Retail Manager for Somfy social media, in addition to tips When Somfy’s team of qualified experience. Oceania. and exclusive access to digital electricians install, connect and marketing consultations for our program Somfy branded motors, The thriving program “Moving forward, we are Somfy Experts.” they will extend the standard boasts Expert Partners all looking at increasing our market warranty period on Somfy over Australia who receive coverage, as well as expanding The Somfy team also provides motorised solutions by 2 years*. specialised motorisation the number of Somfy Expert marketing and sales support training to ensure they Partners.” when exhibiting at consumer If you are interested in becoming provide end users with the shows. a Somfy Expert and wish to best solution to meet their “We are continually enhancing learn more about the program, individual needs. When end the partnership and available To enhance the support contact your Somfy Regional Sales users choose to purchase support, including updating provided to its Expert Partners, Manager today. P A G E 3 8 | w f a us. c o m. au
Join Somfy’s trusted network of Somfy Expert partners across Australia. With a dedicated and professional team of local and international specialists, Somfy brings the latest knowledge, technology and innovative solutions to support you to meet your customer’s motorisation needs. If you are interested in growing your business with Somfy, speak to your Somfy Regional Sales Manager about joining the Somfy Expert program today. somfy.com.au 1800 076 639 PA G E 3 9
F E A T U R E S DI GITAL M AR K ETI N G MA STERC LAS S With millions of businesses results pages though paid search opportunity to create and serve to effectively increase brand out there vying for the same advertising. Essentially, you are digital ads across the internet. awareness and help with attention, online marketing paying to rank first when someone By advertising on the Google remarketing objectives. is essential to promote your searches with a keyword on Display Network, your ads can be products or services. It is Google. If Google Ads, previously shown on millions of sites, such “Somfy’s approach has been to increasingly playing a major known as AdWords, rings a bell, as YouTube, eBay and Gumtree. utilise both Facebook advertising role in the growth and success this is what we are talking about, and SEM to give our audience of many businesses, it’s easy says White. Somfy Oceania’s Marketing multiple touchpoints, furthering to set up and manage and Executive Mary Ladu concurs: the buyer’s journey towards cost-effective. And with BIDDING ON KEYWORDS becoming a paying customer.” people increasingly reliant on “Google Ads allows you to bid “There are many methods you the internet for everything, it on keywords so that ads, which can employ to boost your online Marketing experts estimate that makes sense to connect and look like a link to your website, marketing, but there are two a person has between 7-13 touch communicate with them where are shown to people searching we particularly love at Somfy – points with a business before they are most active. WFA online. You bid against other Facebook Advertising and Search converting. Every time they see spoke to two industry experts advertisers for the right to have Engine Marketing (SEM),” says you on social, in search engines in the digital marketing space your ad shown when someone Ladu and even in their inbox, you’re to find out more. searches using a specific reinforcing your brand with that keyword. You only pay, however, “At Somfy, we’ve found SEM is a individual. SEARCH ENGINE MARKETING when a user clicks on your ad. By cost-effective method in helping Charlotte White, Account setting a daily budget, you can the business grow when used in Both mediums give you the Executive from Barefruit Marketing cap the amount that you spend conjunction with Search Engine opportunity to reach your says that Search Engine Marketing each day.” Optimisation (SEO), and it can audience at a lower cost. (SEM) is one of the most important give instant brand awareness in channels to generate web traffic to MORE THAN JUST SEARCH search engines making it both “We found quite early on that your website. White says that while SEM is fast and affordable.” using digital mediums was more great for attracting those who are cost-effective because we were “It’s the process of increasing searching for particular keywords, SEM also works hand-in-hand able to advertise to Somfy’s exact website visibility on search engine Google Ads also provides the with Facebook advertising target audience.” P A G E 4 0 | w f a us. c o m. au
F E A T U R E S Instead of paying a large sum to White says that approximately wasting precious marketing tracked on their mobile device reach thousands of people within 83% of Australians (aged 13+) budget on people who couldn’t and across the web. By opting a broad demographic as you have an active social media care less about your business out, Apple’s proposed changes would with TV advertising, you account. And so, no business offering.” will limit the ability to effectively can specify a narrow audience to can afford to ignore Facebook reach, understand and engage increase your conversion rate. as a channel for advertising. “What we love the most about people on Apple devices. Over “Facebook ads are simple to Facebook ads is that you can time, you may see an overall “When an ad is not working, it’s set up, easy to manage and select your ads to be shown to decrease in ad performance and very easy for us to quickly change editable at any time. You can be people who are more likely to personalisation and an increase and optimise it to get better so responsive and creative with click on a link, add a product to a in cost per action. results,” says Ladu. advertising when ads can be cart or even make a transaction. quickly put live, edited or turned Essentially, Facebook has so “To ensure your Facebook “Google Analytics gives us the off. What’s more, you can set much data on each individual advertising isn’t affected too ability to directly attribute a campaign and daily budgets to user, that it is now possible to greatly by this change, it is conversion to a specific Somfy manage media spend, and you target people based on how they important to verify your domain ad, so we know exactly what’s only pay when someone clicks on are predicted to act when served in Facebook Ads Manager. working and what isn’t. You can your ad.” your ad,” White says. Facebook has videos and see how many people clicked instructions to help you verify the ad, the journey they took WHY FACEBOOK ADS THINGS TO KEEP IN MIND your domain,” White says. through our website, how much ARE GREAT Last year Apple announced time they spent on the website “The most impressive feature product and policy changes that “We’ve seen how online and even which page they exited of Facebook Advertising is the will affect how data is shared marketing has increased sales the website from. There is a ability to target ads to Facebook across iOS, coming into effect for clients, time and time fountain of knowledge about users based on their aged, in January 2021. The new iOS again. It’s an essential part of your customers available right at location, interests and online 14 update will force people any marketing strategy for any your fingertips.” behaviour. This way, you’re not to opt-in for their data to be business. TOP T I P S FOR ONL INE tracked in your analytics tool and complete the goal i.e. submit an will quickly help you see which enquiry, download a brochure or M A R K E T I NG FROM ads are working and which need to be removed or optimised. give you a call. S OM F Y ’ S MA RY L A D U Analyse and optimise – These Update your website – Ensure two actions are crucial in all Research your audience and can then be split into daily ad your audience is having a aspects of business and are your competition – Learn how spend will keep you on track and seamless experience from search particularly easy to do with your potential customers and your prevent your ads overspending results, to Facebook, to your digital marketing. “With so competitors are using Facebook on your behalf,” says Ladu. website. Your landing page copy many analytics tools available, and search engines. This will help Both Facebook advertising and and design is just as vital as the it’s simple to review your ad you determine your ad content, SEM make it easy for you to ad content. It is the final step in performance and make quick including your keywords (both start small, test a few things out the journey in influencing them. tweaks such as adding new positive and negative). Analyse and see what works until you Have a clear Call to Action and keywords, changing ad copy or data on your existing customers get the right formula for your make it easy for your audience to adjusting your keyword bids.” and target an audience similar to business. As ROI increases, you them to ensure your ads are only can increase your daily ad spend, being shown to the most relevant remove ads that aren’t working audience and that you’re not and refine existing campaigns. wasting ad spend. You can layer in filters for your target audience Set clear goals – The easiest including interests, demographics way to find out if your campaign and geographic location to target is working is to set clear goals local customers. before you start. Do you want people to submit an enquiry? Set a budget – “It sounds like Download a brochure? Purchase a no-brainer but ensuring you something from your online set a realistic budget which store? All of these goals can be PA G E 4 1
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