What your business can do to help - Keeping young people safe and healthy online: EVERFI

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What your business can do to help - Keeping young people safe and healthy online: EVERFI
Keeping young people
safe and healthy online:
What your business
can do to help
                      uk.everfi.com
What your business can do to help - Keeping young people safe and healthy online: EVERFI
Keeping young people safe and healthy online                                      2

                               Introduction
                               Gen Z, those born between 1997 and 2012,
       15%                     are the first to have grown up with the
                               internet and social media from birth.

                               And yet, despite parental control              Some 3 million children’s
of 11 to 14s say they know     filters, age verification and more,            identities were stolen online
where to go to find reliable   many are frighteningly ill-equipped            across the world in 2018.
information online about       to negotiate their lives online.               What’s more, we know that
sex and relationships.                                                        screen time can lead to sleep
                               Childnet, a UK internet safety                 deprivation, depression, loneliness,
                               charity, found that only 15% of                addiction and much else.
                               11 to 14s say they know where
                               to go to find reliable information             But at the same time, online
                               online about sex and relationships.            communities can provide
                                                                              enormous value, from helping

  3 million                    A staggering 37% of 13-to 25-year-
                               olds told UK anti-bullying charity
                                                                              young people discover interests
                                                                              and opportunities to providing
                               Ditch the Label that they had                  much-needed support.
                               posted a naked photo of themselves
                               online at least once.                          Gen Z and those born just after
                                                                              them - Gen Alpha - are coming
                               Online communities can feel and                of age online.
children’s identities were     function like a close-knit group
stolen online across the       of friends, but of course it isn’t.            They are creating digital footprints
world in 2018.                                                                while still maturing and learning.
What your business can do to help - Keeping young people safe and healthy online: EVERFI
Keeping young people safe and healthy online                                          3

                          Pictures or comments they tweet                If you or your organisation are
                          or post in childhood may well                  interested in supporting the
                          haunt them as they grow older.                 teaching of digital literacy in
                                                                         secondary schools across the

  25 years                We owe it to them to ensure they
                          make safe and healthy choices
                                                                         UK, we’d love to hear from you.
                                                                         Please contact us at jbarlow@
                          about how to engage with                       everfi.com and we’ll be in touch.
                          technology, especially in the
                          uncertain times that now lie ahead.            For this report, we’ve spoken to
                                                                         experts to provide you with the
                          Keeping young people safe and                  latest insights on young people’s
Our experience of         healthy online is one of the most              digital literacy in the UK.
driving social impact     important things a business can do.
through education.                                                       We share some surprising - and
                          Corporate leaders and technology               alarming - facts on online safety.
                          companies have an opportunity
                          to be pioneers in this area and                Above all, we explain what your
                           to provide much-needed digital                business can do to ensure young
                          literacy programmes in our schools.            people stay safe and healthy online.

Corporate leaders         This summer, EVERFI has                        At EVERFI, we believe education is
                          launched a free course for                     the key driver of change. We have
and technology            11- to 14-year-olds on how                     more than 25 years’ experience of
companies have an         to safely and confidently navigate             driving social impact through
                          the digital world.                             education.
opportunity to be
pioneers in digital       The three hour course, Ignition                We strongly believe that equipping
                          - Digital Wellbeing and Safety,                young people with the skills to
literacy and to provide   teaches students the practical steps           safely and resiliently navigate
much-needed digital       they need to take to protect their             online is one of the most powerful
                          privacy and safety, as well as how             and important ways any business
literacy programmes       to step back and reflect on whether            can invest in the future.
in our schools.           what they see online is true.

                          References:

                          https://www.childnet.com/blog/childnet-launches-new-resources-to-support-young-
                          people-as-only-15-of-11-14s-say-they-know-where-to-go-to-find-reliable-information-
                          about-sex-and-relationships

                          https://www.ditchthelabel.org/what-is-cyberbullying/

                          https://www.tigermobiles.com/faq/identity-theft-statistics/
What your business can do to help - Keeping young people safe and healthy online: EVERFI
Keeping young people safe and healthy online                              4

   What is digital literacy?
   Digital literacy is a comprehensive
   understanding of how to engage
   in responsible online behaviours.

   It includes the ability to use critical thinking skills to spot
   false information on the internet, make decisions about online
   content and successfully research and evaluate content to
   determine what sources to trust and how to properly credit them.

   In the era of viral news, social media and a ubiquity of uncredited,
   free-floating posts and opinions, it is more important than ever
   that young people possess the necessary aptitude and acumen
   to assess, contextualise and use the media they consume online.
What your business can do to help - Keeping young people safe and healthy online: EVERFI
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                                How digitally literate are
                                young people in the UK
                                and what difference has
                                Covid-19 made?
                                The UK Safer Internet Centre is creating a
                                resource - Project Evolve - which sets out
                                specific digital skills for every age group.
                                This way, schools can identify knowledge gaps
                                in their pupils and focus where the need is.

                                Online safety became part of the               David says the UK needs to teach
                                PSHE national curriculum in                    young people about digital literacy
                                September 2020. David says that                much earlier - as soon as they pick
We have no idea                 while there are some very positive             up a device. The focus, he says,
                                examples of online safety teaching             should not just be on how the
what digital skills             in the UK, some others are merely              internet can harm us, it should
young people have               “just a sticking plaster”.                     also be on the skills young people
                                                                               need to navigate their lives online.
or don’t have.                  “Many schools have a manufacturing
                                approach to online safety,” David says.        “A lot of the resources out there for
                                “A year group is wheeled in to see             schools are in response to particular
David Wright, Director of       a video on online safety and then              incidences, like online grooming,”
the UK Safer Internet Centre.   wheeled out again. Often the video             David says. “What about the
                                is about extreme harm shown online             competencies young people need
                                with the pretext that if we show               to acquire to research a topic and
                                young people what harm looks                   to question what they see online?”
                                like, they will be able to recognise
                                it when they see it online.                    Alice Grattan, a Year 5 teacher at
                                                                               Eltham Church of England Primary
                                “But when we learn to drive a car,             School in south-east London,
                                we don’t just watch clips of car crashes       agrees that there are gaps in
                                to learn how to do it. The current             the teaching of digital literacy.
                                approach to teaching digital literacy
                                is just a sticking plaster. It makes           She says that while schools teach
                                massive assumptions that children are          children what they should do if
                                able to contextualise what they see.”          they come across material online
                                                                               that makes them feel uncomfortable,
                                                                               they are less likely to teach them
                                                                               to have an awareness of image
                                                                               manipulation and fake news.
What your business can do to help - Keeping young people safe and healthy online: EVERFI
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“As you get older in primary school,           found last year that three in 10
you are taught to question whether             eight to 15-year-olds think that
what you see online is true,” she says.        “if a website is listed by a search
“But the idea of teaching about fake           engine it can be trusted”.
news and images not being what
they seem - especially on social               Dr Becky Parry is a lecturer in
media and in a gaming environment              education at the University of
- is still in its infancy. There’s room        Sheffield, which is launching
for improvement here,” she says.               an MA in Digital Literacies,
                                               Culture and Education. She says
A report by the National Literacy              there is a gap in how digital
Trust from 2018 found that only                literacy is understood in schools
2% of primary and secondary                    and in the wider world.
school pupils were able to identify
false information online when                  Some children, who may be
taking a misinformation quiz.                  expert readers and players of
                                               films, images or video games,
And Ofcom, the UK’s                            can feel excluded from the
communications regulator,                      curriculum, she argues.

For example, if what they know about narrative
comes from games or cartoons, these are less
valued and this makes it harder for them to
access the curriculum and progress. A more plural
understanding of literacies in curriculum would
be a more socially just curriculum.

Dr Becky Parry, Lecturer in education
at the University of Sheffield
What your business can do to help - Keeping young people safe and healthy online: EVERFI
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                                For David, much of the messages                those who have had access to
                                we tell young people about online              devices and those who haven’t.
Nonetheless, Covid-19           safety are both out-of-date and
                                too blunt.                                     Research from the Sutton
has introduced a digital                                                       Trust charity shows that pupils
migration in schools.           “The only constant with technology is          at independent schools have
                                that it is changing,” he says. “Most of        been twice as likely as state
Many young people               the online safety messages we teach            school pupils to take part
have moved online               young people are 10 to 15 years old.           in online lessons every day.

to communicate, to              “We tell them not to post personal             Access to technology and
learn and to socialise.         information and yet that is one of             connectivity has certainly
                                the main reasons social media exists.          not been universal.
All this means that the         We tell them not to meet anyone
importance of teaching          they don’t know who they’ve spoken             Alice Grattan says that while
                                to online, but online dating accounts          remote learning has accelerated
digital literacy has            for one in three marriages now.                her students’ digital literacy,
never been greater.             It’s perfectly possible that young             she fears that not all schools
                                people are seeing a parent go for              have had the use of online
                                dates with people they’ve met online           platforms that her pupils have.
                                and those children are very likely to          “While some students have gained
David Wright, Director of       merely model the behaviour they see.”          digital confidence during lockdown,
the UK Safer Internet Centre.                                                  others have fallen behind,” she says.
                                Covid-19 has of course meant
                                many more young people have                    “We are going to see a widening gap
                                had to navigate their lives online.            between those who have access to
                                But research has shown that there              the internet and those who don’t,”
                                is also an increasing gap between              says David.

                                References:

                                https://projectevolve.co.uk/

                                https://cdn.literacytrust.org.uk/media/documents/Fake_news_and_critical_literacy_-_final_
                                report.pdf

                                https://www.ofcom.org.uk/__data/assets/pdf_file/0024/134907/children-and-parents-
                                media-use-and-attitudes-2018.pdf

                                https://www.suttontrust.com/news-opinion/all-news-opinion/independent-school-pupils-
                                twice-as-likely-to-get-online-lessons-every-day
What your business can do to help - Keeping young people safe and healthy online: EVERFI
Keeping young people safe and healthy online                               8

                         Four surprising realities
                         about online safety
                         In today’s digital world, it may be almost inevitable
                         that young people will encounter malicious
                         behaviour or inappropriate material online.

                         Below are four surprising realities about
                         keeping young people safe and healthy online.

         1                  Young people are often targeted by cybercriminals

                            Some 3 million children’s identities were stolen online
                            across the world in 2018. What’s more, 20% of underage
                            children have been exposed to unwanted sexual images
                            online and 11% to unwanted sexual communications,
                            according to a 2018 Journal of Adolescent Health study.

                            Identity thieves, scammers, and other predators often target
                            young people, who are more likely to trust them than adults.
                            Cybercriminals target sites that are popular with young people,
20% of underage             such as gaming apps and social media platforms.

children have been          Very often they manage to coerce young people into sharing
exposed to unwanted         private information, such as their location, email address,
                            photos or parent’s credit card number.
sexual images online
and 11% to unwanted         They also send email/text phishing scams that attempt
                            to trick recipients into clicking on a link that will infect their
sexual communications,      devices with malware, compromising their private data.
according to a 2018
                            Adults can take steps to protect themselves and their family by
Journal of Adolescent       installing anti-virus and filtering software and learning how to
Health study.               recognise signs of criminal activity or inappropriate content online.
What your business can do to help - Keeping young people safe and healthy online: EVERFI
Keeping young people safe and healthy online                       9

         2                   Connecting to public wi-fi is a huge risk

                             Connecting to free public wi-fi can make young people
                             an easy target because it can reveal their passwords
                             and other confidential information to hackers.

                             Some savvy cybercriminals even create an impersonator
                             wi-fi name that is similar and easily confused with one
                             provided by a local coffee shop for example.

                             If young people need to log into public wi-fi, they should
                             do so using a virtual private network (VPN) and anti-malware
                             software. They should be told that on no account should
                             they buy anything online using public wi-fi.

         3                   Legal data collection poses a threat too

                             Just because it’s legal doesn’t mean it’s harmless.

                             Many companies use our data to personalise the ads we
                             see and ostensibly to improve the customer experience.

                             In some cases, data brokers can access our data and
                             sell it for a profit, potentially putting our privacy at
                             risk if the buyer has nefarious intentions.

Many children and            Many children and teenagers do not realise the risks of
                             online commercial data collection and how it could compromise
teenagers do not             their privacy and therefore feel a false sense of security.
realise the risks of
                             A study in the Journal of Broadcasting & Electronic Media
online commercial            found that because tweens typically have a partial grasp of
data collection and          this concept, they tend to “overestimate their understanding
                             and invulnerability to engage in risky behaviours” online.
how it could compromise
their privacy and            This false sense of security means young people often
                             don’t take as seriously as they should privacy settings
therefore feel a false       on their social media accounts and end up divulging
sense of security.           sensitive information online.
Keeping young people safe and healthy online                               10

        4                 Young people and their parents play
                          a role in the digital footprint problem

                          Connecting to free public wi-fi can make young people Young
                          adults are starting to experience first-hand the consequences
                          that can come from the digital dossier they have amassed
                          through adolescence.

                          Pictures or comments they might have tweeted or posted on
Pictures or comments      Facebook in their childhood can affect opportunities later on.

they might have           The abundance of readily-accessible information online
tweeted or posted         allows data brokers and cybercriminals to piece together
                          robust profiles on young people.
on Facebook in
their childhood can       Children of the digital age are particularly at risk of exploitation,
                          as their online presence often starts at the very beginning of their
affect opportunities      lives—with the help of their parents. The vast majority - 66-98% -
later on.                 of parents on social media platforms post pictures of their children.

                          Researchers have found that many of these parent accounts
                          can be mined for the children’s names, birthdays, parents’ political
                          affiliations, and even the family’s address.

                          And it’s not just parents —aunts, uncles, siblings, babysitters
                          and other adults may be inadvertently putting the children
                          in their lives at risk. Everyone—kids and adults—should be using
                          strict privacy settings and need to be mindful of what information
                          they choose to share online. When adults model good social
                          media and technology practices, young people benefit, too.
Keeping young people safe and healthy online                                        11

                                 The benefits of a digitally
                                 literate workforce
       90%
                                 New research shows that within the next
                                 five years, basic computer skills will be required by
                                 90% of the workforce, and in the next few years,
of data breach incidents
                                 over half of workers will need to be able to not
in cyberattacks are due          just use, but build and configure digital systems.
to employees unwittingly
giving access and
credentials to hackers.          This means the stakes are high                 employees’ digital literacy
                                 when it comes to creating a                    are making an investment that
                                 digitally literate workforce.                  will pay off in terms of employee
                                                                                productivity and mitigating
                                 “The inability to discern fake                 against data breaches.
                                 or inaccurate information is a
                                 significant problem, especially                Digitally literate employees can
A 2018 report                    among students and recent                      conduct efficient and responsible
                                 graduates,” says Frank Connolly,               research and know how to safeguard
found that time                  a digital communications and                   confidential information. A 2018
lost while finding               research expert.                               report found that time lost while
                                                                                finding and managing information
and managing                     “As our workplaces embrace digital             on the job results in a 21%
information on the               transformation, it’s increasingly              productivity decrease.
                                 important to bridge this skills gap
job results in a 21%             to mitigate its effect on career               According to the Identity
productivity decrease.           growth and the accuracy of                     Management Institute, over
                                 our collective knowledge.”                     90% of data breach incidents in
http://info.everfi.com/rs/410-                                                  cyberattacks are due to employees
YCZ-984/images/424918094_        Companies that throw their                     unwittingly giving access and
GP_DWN-Blogazine-Final2.pdf      weight behind present and future               credentials to hackers.

                                 References:

                                 https://www.tigermobiles.com/faq/identity-theft-statistics/

                                 https://theconversation.com/one-in-five-youth-see-unwanted-sexual-content-online-says-
                                 new-research-96097

                                 https://www.researchgate.net/publication/272572773_Tweens’_Online_Privacy_Risks_and_
                                 the_Role_of_Parental_Mediation

                                 https://everfi.com/white-papers/community-engagement/digital-wellness-health-
                                 consumer-landscape/
Keeping young people safe and healthy online                                    12

                     What your business can
                     do to help keep young people
                     safe and healthy online
                     Corporate leaders and technology companies
                     have an opportunity to be pioneers in digital
                     literacy and to provide much-needed digital
For more than        literacy programmes in our schools.
seven years,
teachers across      EVERFI has launched a free course              For more than seven years,
                     for 11- to 14-year-olds on how                 teachers across North America
North America        to safely and confidently navigate             have used Ignition to teach
have used Ignition   the digital world.                             students about online safety. Over
                                                                    3 million students have completed
to teach students    The three hour course, Ignition -              the course.
about online         Digital Wellbeing and Safety,
                     teaches students the practical                 Recognising the need to update
safety. Over 3       steps they need to take to protect             the course with relevant content
million students     their privacy and safety, as well              and helpful tips that apply to
                     as how to step back and reflect                modern technology and platforms,
have completed       on whether what they see                       EVERFI relaunched the course in
the course.          online is true.                                2019 with a focus on data privacy,
                                                                    screen time, online communities
                                                                    and evaluating content.
Keeping young people safe and healthy online                                     13

Young people who have taken the
Ignition course are more likely to:

   Take steps to safeguard their                 Ask for help if and/or when
   privacy and safety online                     they feel unsafe online

   Treat people in online                        Take steps to verify content
   communities with the same                     and perspective before
   respect as they would in person               using online material

   Participate confidently with
                                                 Take time offline to maintain
   others to create, co-create,
                                                 positive mental health
   or use online material

Ignition is free for schools in the UK.        We offer a fully white-labelled
If you or your organisation are                digital platform with robust,
interested in supporting the teaching          detailed data reports to show
of digital literacy in secondary               your impact and we can also add
schools across the UK by sponsoring            bespoke elements, such as employee
Ignition, we’d love to hear from you.          volunteering opportunities.
Please contact us at jbarlow@everfi.
com and we’ll be in touch.
Keeping young people safe and healthy online                                    14

                   About EVERFI
                   EVERFI has more than 25 years
                   of experience in driving social impact
                   through education.

                   With our scalable learning                     Our resources provide critical
                   solutions, we empower businesses               support to young people,
                   and organisations everywhere                   teachers and parents.
                   to connect learning to the real
                   world and help people of all ages              Find out how our unique education
Our resources      gain new insight, perspectives                 programmes can be part of your
                   and opportunities.                             corporate social purpose strategy.
provide critical
support to young   We bring together an evidence
                   -based, software-as-a-service
people, teachers   platform with flexible
and parents.       learning opportunities.
uk.everfi.com
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