COMMUNITY INVESTMENT REPORT 2021 - PressArea
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COMM U N I TY INVE ST M E N T REPORT 2 0 2 1
W E LC O M E
We’re very proud of our commitment to Through the toughest time we have
investing in communities across our network encountered, the funds raised and the incredible
both in the UK and overseas, through our breadth of community support that has taken
BA Better World sustainability programme, place across British Airways in 2021 is a real
striving to provide life-changing opportunities testament to the generosity of both our
and sustainable solutions. We continue our customers and colleagues. A huge thank you
Flying Start partnership with Comic Relief, to everyone involved!
as well as our commitments to supporting
communities in times of crisis and supporting Sean Doyle
our colleagues in their personal endeavours. Chairman and CEO, British Airways
Despite the huge challenges facing the aviation Our 11 years together is testament to all that we have
industry during the pandemic, British Airways achieved in helping the poorest communities, and
has continued to offer outstanding support to in the aftermath of the Covid-19 crisis this work is
Comic Relief. I would like to personally say a huge needed more than ever. I look forward to the year
thank you to everyone at British Airways who help ahead and working together on our shared purpose,
us transform the lives of people across many and belief of a just world free from poverty.”
vulnerable communities. I am greatly impressed by
the Flying Start partnership which has helped nearly Samir Patel
a million people in the UK and across the world. CEO, Comic Relief
IN 2021 OUR FLAGSHIP PROGRAMME FLYING START HAS RAISED
£1M+ THANKS TO OUR INCREDIBLE CUSTOMERS AND COLLEAGUES.
WELCO ME 2
2 0 2 1 H I GHL I GHT S
1,400+
£26 million 633,000+ end-of-range
products donated to more colleagues
raised for Comic Relief than 80 volunteered for
since June 2010 organisations across the UK Covid Response
3,100 colleagues £755,060 4,600
volunteered for raised for Flying Start
Project Wingman Red Nose Day Campaign active Champions
Match Funding, Payroll Giving maintained
£24,500 Gold Status with
2,700+ colleagues
566
of grants matched donating £900,000+ per charities benefited
year
Across our 2021
Red Nose Day Campaign
our flagship programme
Flying Start has raised
£755,000+
thanks to our amazing
colleagues and
customers.
20 2 1 HI G H L IGH TS 3
CO L L E AG U E S
VO LU N T E E R I N G
Thousands of our colleagues gave up their time and volunteered their skills and expertise to
support various organisations across the UK during the Covid-19 pandemic. As well
as 3100 colleagues volunteering at Project Wingman, many of our colleagues also supported the
NHS at local vaccination centres.
Jai Dillon, Senior First Officer
To support the community through the
pandemic when he wasn’t busy flying
A320s, Jai Dillon volunteered to work with
the Midlands Partnership NHS Foundation
Trust (MPFT) at its vaccination centre in
Staffordshire. Jai wanted to make a positive
difference during such a challenging time,
and in the nine months he volunteeredwith
the MPFT, he felt privileged to be part of
the team, saying that they have been the
most memorable working months of his
life.
50,000 Gatwick and Heathrow
Cabin Crew colleagues
volunteered at the
Crawley vaccination centre
and completed their
50,000th vaccine!
Anuradha Jasani, Mumbai International Cabin Crew
Anuradha led a huge Covid-19 vaccination campaign
in Mumbai, enabling 2,000 people who could not
afford or were without access to a vaccine, to be
vaccinated. Colleagues Mitali Mahajani, Parizad
Charnaand and Zameer Palamkote all helped and
supported Anuradha with the vaccination
campaign.
CO LLEAGUE S VOLUNT EER I NG 4
D O N AT I O N S
In 2021 we donated 633,000+
end-of-range products such as blankets,
amenity kits and t-shirts to charity projects
across the UK, and supported more than
80 organisations. These organisations
include Surplus to Supper, London and
Slough Run,Giving World and Trussell
Trust.
“ Surplus is more than just food, and all
about community. We are proud to
be reaching all demographics of our
community using your BA donations.
Our goal to support and equip local
frontline charities making a difference.
The Afghanistan and central Asian
association based in Feltham do a
fantastic job. We delivered pallets of
BA blankets, and boxes of the t-shirts
with amenity kits for the charity to give
to the people as they enter the UK, as
they navigate the different options
available to them.
We appreciate all your hard work in
making this happen and the opportunity
in allowing us to help people directly
on the front line reacting to local active
communities”.
Claire Hopkins
Director of Operations
Surplus to Supper Trust CIO
DO N ATIONS 5
CO MM U NI T Y
I N VE STM E N T
H I GHL I G H TS
PAYROLL GIVING “ The level of support shown by BA
The British Airways Payroll Giving Programme was employees for UK charities, in
awarded Gold Status in March 2020 and we've particular Pilots Together, during the
maintained the award throughout 2021. pandemic has been incredible,
especially given the uncertainty facing
The Gold Quality Mark is awarded to employers with 10% the aviation industry. The fact that they
of the workforce donating through Payroll Giving. are still showing such empathy for
others during this time underlines the
FIGURES OF NEW DONATIONS MADE IN 2021 community spirit of British Airways,
• 2,913 employees made charity donations (many and our thanks goes to each and every
support more than one cause) totalling £900,000+ one of them.”
• 566 charities were supported
• The most supported cause was Pilots Together, Suzie Power Director of Payroll Giving UK
with 519 British Airways colleagues setting up donations
totalling more than £25,000 per month.
TOP TEN CHARITIES
CO M M U NITY INVE STMENT H I G H LI G H T S 6
CO M M U N I T Y
INVESTMENT
HIGHLIGHTS
MATCH FUNDING
The Match Funding Scheme re-opened in September 2021. Colleagues were delighted to see the return of this
scheme, with more than 120 colleagues applying to match funds they had raised. From opening in
September until the beginning of November, more than £24,000 was matched, with 45 charities benefiting.
Dreamflight and Teen Marine both reached their maximum donations of £5,000 thanks to our incredible
colleagues, who volunteer and fundraise for these organisations.
TOP TEN CHARITIES
“ We would like to thank you for It means we can provide specialist “ I would just like to say thank
kindly arranging the match funding support, fund critical research, and you so much for arranging a
of £250 to the Stroke Association campaign to make sure people donation to FareShare!
following Timo Kausch’s affected by stroke get the very best It’s so lovely to know that
Bournemouth Marathon. We are care, and support to rebuild their lives. BA values the effort I put in
extremely grateful that you chose We are dedicated to rebuilding lives to raising money for my
to support Timo’s fundraising. after stroke but we cannot do it charity. It makes me feel far
The donation will support stroke alone, so thank you for being part more valued as an employee.”
survivors on their journey of of this team effort.”
recovery, and help them find hope Sarah Schuere
after stroke. Stroke.Org BA HR Operations Executive
CO M M U NITY INVE STMENT H I G H LI G H T S 7
CO MM U NI T Y
PA RT N E RS HI PS
THE DISASTERS EMERGENCY COMMITTEE
We’ve worked in partnership with the Disasters Emergency Committee (DEC) since 2013.
In that time colleagues and customers have raised £1.5million. The DEC brings 14 leading
UK aid charities together in times of crisis. It launches appeals to raise money to help
those impacted by disaster, making sure that funds reach those that need them most.
The DEC responds to disasters in the world’s poorest countries, using a set of criteria to
help them decide when to launch an appeal, and how they can have the greatest impact.
The DEC consists of member agencies that are experts in humanitarian aid, delivering the
efficient disaster responses donors expect, and those affected by disasters need.
A view of the devastation caused by the An elderly Rohingya man receives
earthquake and tsunami in Palu, Indonesia. treatment in Cox’s Bazar.
THE DIANA AWARDS
We’ve supported the Diana Awards as the official travel partner since 2018, and have flown
award winners from around the world to London for the ceremony and residential programme.
The Diana Award is an organisation whose mission is to develop and inspire positive change
in the lives of young people, established in memory of Diana, Princess of Wales and her
belief that young people have the power to change the world. The Diana Award delivers
three main programmes focused on anti-bullying, mentoring, and an award scheme.
The Diana Award is bestowed upon inspiring, courageous and compassionate young
people aged 9-25, both in the UK and internationally, who are positively transforming
the lives of others.
The Legacy Award is a bi-annual award recognising 20 exceptional young people that are
inspiring the next generation by leading, and mobilising social change in their communities.
The 20 Legacy Award winners are selected from individuals already recognised with a Diana
Award previously.
In 2021 we donated 30 flights for these incredible individuals to attend a special event at
Althorp House, hosted by Viscount Althorp.
CO M M U NITY PARTNE RSH I PS 8
CO M M U N I T I E S
IN CRISIS
ST VINCENT AND GRENADINES
VOLCANO ERUPTION
In April we supported those affected by the ‘La Soufriere’
volcano eruption in St Vincent and the Grenadines.We
offered flight and baggage support on our servicesto
neighbouring Barbados to ‘Airlink’, a rapid response
humanitarian relief organisation that connects airlines
and pre-qualified non-profit organisations to help
communities in crisis. Heathrow Cabin Crew member
Brian Hubah was instrumental in coordinating with
local churches and faith groups to understand what
supplies were needed, and helping to ship thousands of
items to the islands. “I’m so delighted that BA
is helping support those affected by the eruption,”
said Brian. “It makes me very proud to have played
a part in making a difference and helping get those
impacted back on their feet.”
INDIA COVID RESPONSE
In 2021 we sent two specially chartered relief flights
from Heathrow to Delhi to transport life-saving
supplies, fully funded in partnership with IAG Cargo.
The holds of the Boeing 777’s were filled with
18 tonnes of urgent life-saving oxygen cylinders,
oxygen concentrators, respirators, and blood oxygen
saturation monitors, along with care packages for
families in need, donated by British Airways.
We worked closely with charities including the
Disasters Emergency Committee (DEC), Christian Aid,
Airlink, BAPS, Khalsa Aid, and the High Commission
of India in the UK to send these supplies.
“ The British Airways family has been deeply
affected by the terrible scenes in India of the
deepening humanitarian crisis that has impacted
the lives of many of our people. We are fortunate
to be in a position to help transport aid and I am
so proud of the volunteers from across the airline
and IAG Cargo who have stepped up to make this
happen. We continue to stand with our friends
in India as the country endures one of the worst
crises it has ever known.”
Sean Doyle
CO M M U NITIE S IN CRISI S 9
CO M I C R E L I E F /
F LY I N G S TA RT
Since June 2010 we’ve worked in partnership with Comic Relief to help give disadvantaged
children and young people the chance to have a brighter future. So far, thanks to
our customers and colleagues, we’ve raised more than £26 million and reached
863,400+ people. This year we’ve raised just over a million pounds (£1,003,454.66)
Through our ring fence funding during 2019-2021 we have:
• Supported 5,300 women and infants through community healthcare in South Africa to help prevent the
transmission of HIV from expectant mothers to their babies, using peer support to ensure women living with
HIV take up the recommended treatment, and their children get the care they need. By April 2020 at the end
of the first year of operation, 10 mentor mothers and frontline workers had enrolled 4,000+ women
and 1,200 infants across two sites in the Gauteng region.
• Supported the set-up of new community-based health and education services in Ghana, delivered from two
health facility sites, Ashaiman Polyclinic and Atuah Government Hospital. By April 2020 at the end of the
first year of operation, mothers2mothers has reached more than 600 women and children, engaged and
trained 11 mentor mothers and frontline workers during the first year of operation.
• Commenced support for project work in areas of Delhi, Mumbai, Keraka, Odisha, and Jaipur in India,
helping 2,400 children and young people to build life skills, overcome isolation, and to improve mental
and physical health through children's cooperatives.
• Given £500,000 to support eight community projects across the UK (Belfast, Liverpool, Macclesfield,
Llandudno, Stirling, Scottish Borders, Devon, and Penzance) which focus on early intervention by
supporting maternal mental health and wellbeing, in turn supporting positive mental health into
parenthood. More than 1,000 women including refugees, and asylum seekers have been supported
through training, services and peer groups.
• Given £500,000 to support seven UK-based organisations, (across London, Stockport & Thameside,
Durham, Tyne & Wear, Renfrewshire) supporting families with young children to help them reach their
developmental potential up to their successful transition to primary school. A number focus on helping
children deal with trauma, as well as helping to build resilience, for example those who have come through
the care system, as well as children of mothers in refuges. More than 1,900 benefitted, including children,
women experiencing domestic abuse, pregnant women, people living with HIV and families in deprived
communities.
CO M I C RE L IE F / FLYING STA RT 10CO MIC R E L I E F /
FLY I N G STA RT
RED NOSE
DAY CAMPAIGN
2021
• BBC Night of TV 'thank you' moment: • Colleagues from around the world – including
- Announced BA fundraising achievement Kenya, USA, India, Manchester, Singapore,
- 4.48 million viewers Newcastle and Glasgow – got involved
• Campaign raised £755,060 in engaging customers in Red Nose Day.
• A virtual flight with celebrity • Together with Globe Trotter, British Airways
ambassadors was shown on our social launched a limited-edition suitcase to mark
media channels reaching 100,000+ the retirement of the airline’s 747 fleet. We
customers held an online auction raising £8,000+
• We held three virtual events for colleagues, and reaching more than 280,000
including a dance classe, a fitness session customers.
and a comedy gig • Fights and a BA Holiday was donated to
• We have 4,200+ active champions Comic Relief’s Night of TV which raised
across the business £236,800 and reached 3+ million people live
on BBC.
CO M I C RE L IE F / FLYING STA RT 11COMIN G I N 2 0 2 2
BA Better World Community Fund
Building Stronger Communities
Through the fund we will support people and communities to thrive and empower others to succeed.
BA B ETT E R WORL D COM M U NI T Y F U ND 12You can also read
