2020 Award Winners NATIONAL SMALL BUSINESS WEEK - September 22-24, 2020 - SBA

 
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2020 Award Winners NATIONAL SMALL BUSINESS WEEK - September 22-24, 2020 - SBA
NATIONAL SMALL
   BUSINESS WEEK
   September 22–24, 2020

2020 Award Winners
2020 Award Winners NATIONAL SMALL BUSINESS WEEK - September 22-24, 2020 - SBA
2020 Alabama Small Business Person of the Year

                               Sridhara Gutti, Founder and President
                               Essnova Solutions, Inc., Birmingham, AL
                               Sridhara Gutti is Founder and President of Essnova Solutions, a HUBZone-certified firm
                               specializing in IT, full life cycle software development, administrative support, project,
                               and program management, geospatial environmental, healthcare solutions and staff-
                               ing. Sridhara started Essnova as a home-based business and has grown the business to
                               25 employees with more than $3 million in revenues.
                               Sridhara credits SBA’s Huntsville and Birmingham, Alabama district offices, Mississippi
                               district office, and Procurement Technical Assistance Center for “providing the educa-
                               tion and the guidance necessary to navigate the federal sector.”
                            The counseling that Sridhara received compelled him to apply for certification in SBA’s
HUBZone and 8(a) Business Development Programs.
Essnova received its first federal contract in 2017 and is assisting several civilian and Department of Defense agencies
with promoting health and quality of life, acquiring software and hardware products, training and facilitating Army
recruitment, and providing healthcare services to the U.S. Armed Forces. Sridhara has also participated in SBA’s highly
successful Emerging Leaders program for business leaders and was named Top-40-Under-40 by the Birmingham Busi-
ness Journal in 2015. Sridhara Gutti said, “Simply put, without SBA’s timely assistance, Essnova would not be what it is
today, a thriving diversified small business. We are immensely grateful to the SBA.”

               2020 Alaska Small Business Person of the Year

                               Christy NaMee Eriksen, Owner
                               The Kindred Post, LLC, Juneau, AK
                               Christy NaMee Eriksen is a multidisciplinary poet, teaching artist, and organizer whose
                               work is grounded in social justice and community engagement. Christy received start
                               up assistance and counseling from the Alaska Small Business Development Center to
                               open Kindred Post, LLC, a post office rooted in art, community, and social justice in
                               2014. Christy opened The Kindred Post to provide her fellow community members
                               with a post office and gift shop while adding a unique gathering place for engagement
                               in the heart of downtown Juneau. Its gift shop supports more than 150 diverse artists
                               by purchasing their work, sharing their story with customers, and mentoring emerging
                               artists.
                                Christy is passionate about the power of art to tell stories, bring people together, and
activate positive social change. She has received awards for both art and activism and is a co-founder of Woosh Ki-
naadeiyi (a community-based organization empowering voices) and World in Progress (arts-based racial justice train-
ing), and leads poetry workshops for all ages. Today, the Kindred Post has been hosting pop-up events in the gift shop,
and in doing so, brings another avenue of fun and an opportunity to connect. It frequently partners with neighboring
businesses, art, media, and nonprofit organizations.

                               SBA National Small Business Winners 2020 • page 2
2020 Award Winners NATIONAL SMALL BUSINESS WEEK - September 22-24, 2020 - SBA
2020 Arizona Small Business Person of the Year

                               Peter Van Bogaert, President
                               PVB Fabrications, Tucson, AZ
                               Pete Van Bogaert started PVB Fabrications as a small minority-owned, one employee
                               metal fabrications business in 2003. As the business grew so did its products which
                               today include custom heavy steel fabrication and production of large steel components
                               for commercial and government clients in the transportation, utility, energy, and min-
                               ing industries.
                               Revenues plateaued during the recession, causing a contraction in the mining industry
                               which was a large part of PVB’s business.
                               Pete turned to the Pima Community College Small Business Development Center
                               (SBDC) in Tucson for assistance.
Center counselors helped him streamline his financial and management processes, diversify products, and focus on
profitability. He became 8(a) certified and expanded operations into the federal sector where contracting boomed in
part due to PVB’s unique ability to manufacture products directly on-site, saving clients time and money.
With SBDC’s help, Pete received $2 million in loans to fund expansion. Today, the operation has 375 employees,
revenues of $60 million, and plans to expand operations onto a new $1.5 million 10-acre site where construction of a
30,000 square-foot facility is expected to create 160 jobs over the next five years.

            2020 Arkansas Small Business Person of the Year

                               Travis D. Bird, Owner/CE
                               Arkansas Elite Welding Academy, LLC, Quitman, AR
                               Travis Bird started Arkansas Elite Welding Academy in 2016 to provide adult learners
                               the opportunity to learn a high demand trade and compete for top welding jobs across
                               the nation. Travis has worked on building educational accreditation and has helped
                               knock down the biggest barriers to student success: financing the cost of education.
                               Travis helps provide scholarships and financing assistance through the Arkansas Rural
                               Endowment Fund, Veterans Administration GI Bill, VA Vocational Rehab, and Arkansas
                               Rehabilitative Service financing. After consulting with his local Small Business Devel-
                               opment Center, Travis qualified for an SBA-backed 7(a) loan from US Bank to purchase
                               his property, building, and perform needed renovations. Travis doubled the number
of welding booths, upgraded prep space, and added office space. This expansion helps the academy prepare a rural
workforce through rigorous training, meeting the demands of a growing economy. In 2019, the academy graduated 76
welders.
Travis and his staff often donates food and household supplies to support over 400 veterans who are receiving care for
post-traumatic stress disorder. As a job maker Travis employs 11 with projections to add four positions this year and
has maintained a 98% job placement rate with his students earning an average of $2,800 weekly in the field.

                               SBA National Small Business Winners 2020 • page 3
2020 Award Winners NATIONAL SMALL BUSINESS WEEK - September 22-24, 2020 - SBA
2020 California Small Business Person of the Year

                               Alice Chun Kao, CEO/Cofounder
                               Sender One Climbing, Santa Ana, CA
                                Sender One Climbing is an indoor climbing gym based in Orange County with locations
                                in Santa Ana and Los Angeles. New locations are planned for Playa Vista and West-
                                wood. CEO Alice Kao cofounded the company in 2013 with her husband, COO Wes Shih,
                                and President Wes Chu. The company used SBA-backed financing for the first two loca-
                                tions. They hope to continue the partnership with the future locations. Having climbed
                                together since 2011, the owners found in each other a shared experience, a desire for
                                self-discovery, and the wish to connect with others. This became their core purpose
                                with Sender One. They noticed people came to climb, but they returned to learn about
                                themselves and become part of the community. To set itself apart, Sender One offers
                                a family-friendly venue with a gym, bouldering area, yoga and fitness studio, and a
kid-friendly climbing center. The company has increased employees from 25 to 150 and hope to add an additional 50
positions by late 2020. Sender One’s mission is to offer opportunities for self-discovery and a social atmosphere.
Sender One was chosen by USA Climbing to host the 2020 Pan-American Continental Championships as a qualifying
event for the 2020 Olympic games in Tokyo, where sport climbing will make its Olympic debut.

            2020 Colorado Small Business Person of the Year

                                                              David Levesque, Owner/Founder •
                                                              Henry Rusch, Co-owner/Founder
                                                              Launch Pad Brewery, Aurora, CO
                                                              The concept for Launch Pad Brewery began in 2014
                                                              with a pumpkin beer that David Levesque brewed
                                                              for friends. They liked it so much, David, an Air Force
                                                              veteran, started working on his business plan the next
                                                              day. His best friend Henry Rusch, an Air Force veteran
                                                              and reservist, joined him and Launch Pad Brewery
                                                              was born. The brewery and tap house serves Aurora,
                                                              Centennial, and South Denver. Launch Pad has military
                                                              themed brews and décor.
David and Henry receive business guidance from the Aurora/South Metro SBDC. The brewery started up and grew
thanks to SBA-backed financing, which included a $140,000 loan through the Colorado Enterprise Fund and a $520,000
7(a) loan from Independent Bank. They also secured a $60,000 loan through the city of Aurora. This year, Launch Pad
increased its square footage from 2,500 to 5,800, going from an occupancy of 84 to 184. Launch Pad also expanded
distribution to over 45 local bars/tap houses.
Launch Pad supports its community by hosting a small business educational event in conjunction with the SBA, Small
Business Development Center, Aurora Chamber of Commerce, and the Veterans Outreach Center. The business hosts
the annual kickoff for the SBA Veteran Small Business Week.

                               SBA National Small Business Winners 2020 • page 4
2020 Award Winners NATIONAL SMALL BUSINESS WEEK - September 22-24, 2020 - SBA
2020 Connecticut Small Business Person of the Year

                               Matthew Thomas Beaudoin, President & CEO
                               Mystic Knotwork, Mystic, CT
                             The Beaudoin family has been the source for nautical knots throughout New England
                             since 1957. Mystic Knotwork is the source for the original sailor bracelet, as well as
                             accessories for the home and special events. The business started with Matt’s grand-
                             father Alton Beaudoin, who founded Beaudoin’s Rope Locker. At the age of seven,
                             Matt started learning about the business, eventually apprenticing with his grandfa-
                             ther for over 15 years. Matt received a degree in engineering and then worked in the
                             corporate world. He returned to his roots in 2009, relaunching the business as Mystic
                             Knotwork. Today the business employs 14 and has used SBA assistance through the
                             Southeastern CT SCORE Chapter, as well as the local Small Business Development
                             Center. Matt is also receiving assistance with federal contracting from the local Pro-
curement Technical Assistance Center.
The artistry continues to evolve through Matt, his wife, Jill, and their daughter Christa. Martha Stewart, host of the
2014 American Made Summit, chose Mystic Knotwork as one of four heritage artisans from over 6,000 others. They are
part of the local community and are woven into the tapestry of Mystic. They pride themselves on saying “All knots tied
right here in Connecticut are from American cord.”

            2020 Delaware Small Business Person of the Year

                               Chris Burkhard, President
                               Placers, Newark, DE
                               Chris Burkhard, a fourth-generation entrepreneur, is a sought-after business coach
                               to mid-market businesses throughout the region. Chris has run Placers, a provider of
                               workforce solutions, since 2001. Starting in a single 600-square-foot office, Placers now
                               occupies over 6,200 square feet. He recently opened a new office in Milford, and he’s on
                               track to open a third in late 2020. Placers has grown from $9 million to over $17 million
                               in gross sales in the last three years, with a staff of about 30. This includes a roster of
                               about 300 temporary associates. All of this business growth has occurred despite the
                               challenges, including an office fire and subsequent flooding.
                                 Chris is a youth soccer coach and sits on several community boards, including the local
                                 YMCA, New Castle County Chamber, and Junior Achievement. He’s a founding board
member of the Chamber Business Incubator. He founded Placers Cares, which strives to serve the needs of children
and help adults improve their careers. Placers Cares sponsors Preston’s March, which provides adaptive bikes to differ-
ently abled children. Placers’s annual Crush Run attracts 850 runners and generates over $100,000 in charitable giving.
Chris and his company have been recognized as one of the INC 5000 and as one of the fastest-growing companies in
Delaware.

                               SBA National Small Business Winners 2020 • page 5
2020 Award Winners NATIONAL SMALL BUSINESS WEEK - September 22-24, 2020 - SBA
2020 District of Columbia Small Business Person of the Year

                                Christi Venable, LPC, CEO/Therapist
                                SMILE Therapy Services, LLC, Washington, D.C.
                                Following her work experience in the school and community mental health systems,
                                Christi Venable, a D.C. native and the first in her family to graduate from college, dis-
                                covered a clear need for access to high-quality mental health services among people
                                with fewer means. Ms. Venable founded SMILE Therapy Services, LLC, an 8(a)-certified
                                company to help youth and adults who may struggle with mental health, individual
                                and family trauma in 2011.
                                  Christi has made it her mission to provide exceptional mental health services to ev-
                                  eryone in need – regardless of ability to pay. SMILE Therapy services received financial
                                  advice from SCORE on applying for grants, which helped her to win several grants,
                                  and she received government contracting assistance from an SBA Business Opportu-
nity Specialist. SMILE has full-time therapists located in partner schools and it runs a social emotional summer camp
every summer for youth ages six to 12 at the Boys and Girls Club. It also participates in outreach efforts to educate the
community on the importance of mental health. Today, SMILE offers social, emotional and behavioral mental health
services through direct therapy, educational workshops and mental health trainings.
Christi is a member of the D.C. Mental Health Counselors Association.

               2020 Florida Small Business Person of the Year

                                Ryan Carter, Executive Vice President
                                Scotlynn USA Division Inc., Fort Myers, FL
                                Scotlynn USA Division Inc., founded by Ryan Carter, his brother Brad, and Scott Briddle
                                in 2010, started up in a 900-square-foot office. By 2012 they needed to expand to 12,000
                                square feet. Following years of successful growth, thanks to assistance from the Small
                                Business Development Center at Florida Gulf Coast University, Ryan increased annual
                                revenue from about $4.5 million to nearly $200 million in 2019. Today, the company
                                has eight offices in the U.S., about 450 drivers and trucks, and over 1,000 employees.
                                Ryan is redesigning Scotlynn’s Fort Myers headquarters, planning a move from its
                                25,000-square-foot location to a 60,000-square-foot building that will house 460 em-
                                ployees. He forecasts a return in sales of over $192 million annually.
                                  As a community steward and recognized leader in his industry, Ryan serves on a variety
of community boards. He volunteers with Big Brothers Big Sisters, Friends of Foster Children, and Habitat for Humani-
ty. He also assists at Valerie’s House and Lee Health’s mental health services. He leads the community outreach efforts
for his company and asks all employees to volunteer within their communities, resulting in over 2,500 hours contribut-
ed annually by employees.

                                SBA National Small Business Winners 2020 • page 6
2020 Award Winners NATIONAL SMALL BUSINESS WEEK - September 22-24, 2020 - SBA
2020 Georgia Small Business Person of the Year

                               Kraig Torres, Founder and President
                               Hop City Craft Beer & Wine, Atlanta, GA
                               Kraig Torres founded Hop City Craft Beer & Wine after selling a collision repair business
                               during the throes of a recession in 2009, and when craft beers were wildly popular, but
                               largely unavailable. It took 32 different pitch meetings until he received a yes from a
                               lender that provided an SBA-backed loan for his first location. Kraig opened the store
                               with only four employees and operated it just six days a week because alcohol sales
                               were prohibited on Sunday. Today, Hop City has grown to five locations, with full bars
                               and full-service restaurants with more than $8.9 million in revenues.
                                Kraig is a leader in the beer industry in more ways than one. When the state said he
                                could not sell growlers in his first store, he lobbied and was instrumental in changing
                                that law in Georgia. When Alabama told Kraig that he could not sell home brewing sup-
plies and confiscated his inventory, Kraig again effectively helped to change that law.

               2020 Guam Small Business Person of the Year

                               Susan Biolchino, President Jessie Rosario, VP/Sales
                               Christopher Biolchino, VP/Operations
                               Graphic Center Inc., Tamuning, Guam
                               Graphic Center Inc. (GCI), started in 1992, is Guam’s largest locally-owned printing com-
                               pany. The company has grown from eight to 44 employees and from 8,000 to 21,000
                               square feet of printing facilities strategically located in Tamuning.
                               GCI leverages efficiency of scale to meet the urgent demands of any high-volume printing
                               job. With a relentless commitment to 100% on-time delivery, the team at GCI satisfy their
                               clients’ critical turnarounds while exceeding their expectations for quality. Susan, Jessie,
                                                                  and Christopher built their clientele and success by deliv-
                                                                  ering miracles on time – especially crunch time. GCI is not
                                                                  only one of the most trusted names in the print industry,
                                                                  they are known for their unwavering commitment to
                                                                  environmentally-friendly, ecologically sound print practic-
                                                                  es. They strive to reduce waste, increasing energy effi-
                                                                  ciency with every job that they complete, and creatively
                                                                  achieve clients’ goals while doing their part to preserve the
                                                                  planet’s resources. GCI supports nonprofit organizations
                                                                  by sponsoring and supporting them with their printing
                                                                  needs, often in the form of in-kind donations. Susan and
                                                                  GCI are members of the Guam Chamber of Commerce,
                                                                  among other organizations.
                               SBA National Small Business Winners 2020 • page 7
2020 Award Winners NATIONAL SMALL BUSINESS WEEK - September 22-24, 2020 - SBA
2020 Hawaii Small Business Person of the Year

                               Christine Lanning, MSIS, PSP, President
                               Integrated Security Technologies, Inc., Waipahu, HI
                               Christine Lanning is President of Integrated Security Technologies (IST), a wom-
                               an-owned, small disadvantaged, 8(a)-certified, low-voltage electrical contractor and
                               elite team of security system integrators. Founded more than 20 years ago, IST’s
                               mission is “Leading Hawaii to a Safer Place.” It is a nationally recognized provider of
                               electronic security systems that protect the nation’s strategic and economic interests
                               by providing solutions to the Department of Defense, Hawaii’s public sector agencies
                               and local businesses. IST has now grown to an estimated $7.5 million in revenues.
                                 Christine secured a 504 SBA-backed loan to expand the business to the U.S. mainland,
                                 Guam, Saipan and Kwajalein, establishing IST as a key player in the Hawaii Pacific ter-
                                 ritory. Christine received the “ASIS Woman of the Year” award in 2014 and became the
first woman elected to the Board of Directors for PSA Security Network, the U.S.’s largest electronic security coopera-
tive in 2015. Christine is a champion for culture building and leadership and believes in Ho’ohui which means creating
connections and building bridges together. This philosophy led to IST being named Top 250 Businesses in 2019 and
Hawaii’s Best Places to Work by Hawaii Business Magazine since 2013 and Best Workplaces by Pacific Business News in
2019.

                2020 Idaho Small Business Person of the Year

                                                               John and Carina DeHoff, Owners
                                                               Leisureland RV Center, LLC,
                                                               Boise, ID
                                                                 Leisureland RV Center, LLC is a family-owned and
                                                                 operated business founded by John and Carina De-
                                                                 Hoff, who are passionate about all things RV. Restoring
                                                                 Carina’s 1979 RV taught them about the RV culture and
                                                                 industry and encouraged them to take the leap into
                                                                 entrepreneurship as a pre-owned dealership and later
                                                                 to a dealership with a selection of new RVs. The DeHoffs
                                                                 travel across the country to purchase the best new and
                                                                 pre-owned RVs at auctions and touring manufacturing
facilities. They have a full-service, on-site repair and maintenance facility and skilled industry technicians to provide
personalized care to customers.
The DeHoffs launched the business with only $23,000 startup capital and have grown the business to more than $7
million in sales and 21 employees. John DeHoff is a disabled veteran with 25 years of military experience. His military
experience led him to participate in SBA’s Boots to Business Program. For their first two years in business, the DeHoffs
didn’t take a paycheck. They received guidance from SCORE and participated in SBA’s Emerging Leaders Program
which helped them scale up their company. John regularly shares his expertise with entrepreneurs at SBA and SCORE
events and mentors potential U.S. Air Force recruits in Boise.

                                SBA National Small Business Winners 2020 • page 8
2020 Award Winners NATIONAL SMALL BUSINESS WEEK - September 22-24, 2020 - SBA
2020 Illinois Small Business Person of the Year

                               Molly Meyer, Founder & CEO
                               Omni Ecosystems, Chicago, IL
                               With hands-on construction experience gained working as a carpenter and green roof
                               installer in Germany, Molly Meyer has redefined the American green roof industry as
                               the CEO of Omni Ecosystems. Founded in 2009, the Chicago company provides innova-
                               tive solutions to environmental challenges by designing, constructing, and managing
                               working landscapes. Her client list includes Harvard Business School, McDonald’s, and
                               the Indiana Pacers. Omni invented a new type of soil with a higher capacity for storm-
                               water management, which allows the company to build lighter green roof systems
                               that require less structural capacity. Omni employs 24, and in the last three years,
                               annual revenue has increased by over 50% year over year. Molly has received business
                               guidance from the Illinois Small Business Development Center at Greater Southwest
                               Development Corp. SBA assistance has set Omni up for future growth. After outgrowing
three other locations, the company will transition from renter to property owner in a 50,000-square-foot building on
Chicago’s South Side, in an Opportunity Zone. The property is being financed with an SBA-guaranteed 504 Certified
Development Company loan. The new headquarters will meet the company’s needs for office and research space, as
well as showcase their products and services on a green roof.

              2020 Indiana Small Business Person of the Year

                               Sherri Davis, President/CEO
                               Paragon Force Inc., Bloomfield, IN
                               Sherri Davis founded Paragon Force Inc., a full-service construction management and
                               general contracting firm serving clients working at Crane Naval Station, in 2009. The
                               company specializes in commercial and institutional construction for federal and state
                               government agencies, while also managing projects for customers in the private sector.
                              When starting, Sherri recognized that she needed capital. She consulted with busi-
                              ness advisors at the Bloomington SCORE chapter who helped her analyze her funding
                              options and put together a comprehensive business plan. She continued working
                              with SBA contracting experts and resource partners at the Indiana Small Business
                              Development Center and Procurement Technical Assistance Center to become more
                              marketable. Sherri ultimately received her Woman-Owned Small Business designation,
participated in government contracting trade shows and matchmaking events, and became HUBZone certified.
The networking and counseling paid off. Total sales grew from $1.9 million in 2017 to $8 million in 2019. Paragon has
grown from two employees to 80 in just 10 years.
Sherri volunteers at a local assisted living campus every week and supports—with time and money—local schools and
youth organizations such as STEM, LEGO Masters, and various youth sports teams. She is also a member of AUSA, the
Greene County Chamber of Commerce, and Indiana Chamber of Commerce.

                               SBA National Small Business Winners 2020 • page 9
2020 Award Winners NATIONAL SMALL BUSINESS WEEK - September 22-24, 2020 - SBA
2020 Iowa Small Business Person of the Year

                               Sabetha Mumm, Owner
                               Dance Vision, Johnston, Iowa
                               A lifelong dancer, Sabetha always knew she wanted to share her love of dance with
                               others. She initially followed the “safe” career path, while always taking dance classes
                               to feed her soul. During her first year of law school, however, Sabetha could no longer
                               deny her entrepreneurial dream.
                               Sabetha opened Dance Vision in 2003 with the help of an SBA-backed loan. Over the
                               years, she has grown the business from a rented 2,500 square-foot space to a cus-
                               tom-designed, 12,000 square-foot facility featuring five studios that she built with the
                               help of an SBA 504 loan in 2016. The new space features workstations for the students
                               to study between dance classes, a healthy food bar to promote wellness, and security
                               cameras in all five studios so parents can watch classes from the lobby area.
Dance Vision has grown considerably since the new facility opened, going from 290 students to over 400, some of
whom drive from over 40 miles away. Sabetha currently employs 28 full and part-time employees, many of whom are
former students. The studio also supports several competition teams, with more than 140 students participating in
national showcases.

              2020 Kansas Small Business Person of the Year

                               Amie Tripp-Bristol, President & CEO
                               HMC Performance Coatings, Tonganoxie, KS
                               HMC Performance Coatings, founded seven years ago by Amie Tripp-Bristol, provides
                               powder coating services. This type of finishing is applied as a dry powder with a media
                               blasting, which removes debris from the surface, preparing it for painting or other
                               finishes. As one a few women in a mostly male industry, Amie managed to grow her
                               company rapidly. Starting in a 3,600-square-foot space, she secured a $1.8 million
                               SBA-backed loan. She added machinery and increased her manufacturing space to
                               over 18,000 square feet. HMC sales doubled from $687,000 in 2016 to $1.2 million in
                               2018. She then increased her employee roster from 10 to 23. As the orders poured in,
                               the company struggled with hiring and cash flow to fund payroll. Since 2013, Amie
                               has sought business assistance from the Kansas Small Business Development Center
                               at Johnson County Community College. She learned how to shore up the company’s
backroom operations. The SBDC also helped her exceed annual revenue goals, increase employment, and develop a
continuous improvement mindset. Amie works with her local high school to create a real-world work experience. She
mentors the seniors and has hired two graduates to work at HMC.

                              SBA National Small Business Winners 2020 • page 10
2020 Kentucky Small Business Person of the Year

                               Mavis Linnemann-Clark, Owner/Founder
                               The Delish Dish, LLC and Made by Mavis,
                               Covington, KY
                               After earning a Catering and Personal Chef certificate, Mavis Linnemann-Clark opened
                               The Delish Dish, her own catering company, in 2012.
                                Within two years, Mavis needed help managing the company’s explosive growth. She
                                reached out to Rebecca Volpe at the Northern Kentucky University Small Business
                                Development Center (SBDC). In addition to the 155 hours of training she put in at the
                                SBDC, she also received mentoring from the local SCORE Chapter. The small busi-
                                ness counseling helped Mavis better manage the company’s rapid growth in revenue,
                                increase in employees, and the abundance of catering events. They also helped her
develop a strategic plan which resulted in new product lines and an increased profit margin. With financial analysis
and guidance from the SBDC and SCORE, The Delish Dish was able to even out cash flow for the business, which has
increased threefold over a four-year period. When Mavis had to relocate in 2016, she negotiated a long-term lease of
an incubator kitchen and manages the kitchen with help from the SBDC. The Delish Dish grew from one employee in
2012—Mavis—to the current 19 employees.
The Delish Dish donates meals to two local homeless kitchens, and Mavis and her team volunteer annually for the
Keep Covington Beautiful campaign and the Great American Clean-Up Day.

            2020 Louisiana Small Business Person of the Year

                               James J. Moore, Managing Partner
                               Expert Maintenance and Construction Services,
                               LLC, Prairieville, LA
                               James Moore founded Expert Maintenance and Construction Services, LLC (EMCS) in
                               2005 in Prairieville, Louisiana with just two employees. The firm provides janitorial
                               and general maintenance services. In its first year, EMCS had revenues of $20,000, then
                               expanded its capacity and capability to incorporate construction services. EMCS’s
                               reputation for completing projects on time and within budget has helped it grow to 85
                               employees and revenues of $16 million.
                                Expert Maintenance and Construction Services is 8(a) and Disadvantaged Business
                                Enterprise (DBE) certified. EMCS has performed numerous contracts with federal, state,
and local agencies in addition to private entities, and has completed projects in multiple states including Louisiana,
South Carolina, Kansas, Missouri, and Texas with offices in all five states.
James is a member of the Ascension Fair Association, a community organization that provides services such as mento-
ring underprivileged children and projects for low income, elderly and handicapped individuals to make their homes
more accessible. He is active with the Fatherhood Initiative Program that is near and dear to his heart. James has do-
nated countless hours of personal time and resources to this program which involves fathers and children in the Head
Start Education Program. He is also a board member of the Ascension Credit Union where he diligently voices his fight
to provide funding for small businesses.

                               SBA National Small Business Winners 2020 • page 11
2020 Maine Small Business Person of the Year

                                                               Nathaniel Pierce, President
                                                               Aaron Anker, Vice-President
                                                               Bountiful Berry Inc.,
                                                               dba GrandyOats, Hiram, ME
                                                                There are few images of Maine more striking than that
                                                                of a small farm growing wholesome produce for its
                                                                customers. Nat Pierce knew this, and in 1996 he de-
                                                                cided to capitalize on this image by purchasing Gran-
                                                                dyOats and merging it with his bakery, Bountiful Berry.
                                                                In 2000, Aaron Anker joined the company after working
                                                                in sales and marketing for similar businesses. By 2002,
they had enough growth to seek out additional space. Nat and Aaron settled on a converted dairy barn in Brownfield
that allowed them to scale up to 6,000 square feet of industrial space. The larger space allowed GrandyOats to expand
both production and employment, increasing opportunities for those seeking jobs in rural Maine, eventually reaching
18 employees and over $3 million in sales. GrandyOats soon outgrew this larger space and moved to an old school-
house in Hiram. With the increased capacity, new employees, and investments in energy efficiency financed by an
SBA-backed loan through Bangor Savings Bank, GrandyOats was able to grow to 35 employees. Its products are sold in
grocery stores, online, and other e-commerce platforms. GrandyOats has actively supported environmental organiza-
tions, trail groups, and educational outreach since it was founded in 1979.

            2020 Maryland Small Business Person of the Year

                               Anton C. Bizzell, MD, Chief Executive Officer
                               The Bizzell Group, LLC, Lanham, MD
                               Dr. Anton Bizzell led efforts to reduce the impact of prescription opiates and alcoholism
                               while at the U.S. Department of Health and Human’s Services Substance Abuse and
                               Mental Health Service Administration after completing his residency at Howard Univer-
                               sity Hospital in Washington, D.C.
                               After working at a consulting firm, in 2010 he established The Bizzell Group. The com-
                               pany, along with a cadre of 15 experts, provides health services solutions, research,
                               communication and outreach support, technical assistance, and training, to provide
                               customized, innovative solutions that will help communities nationwide develop
                               healthy and secure environments.
                             The Bizzell Group is 8(a) certified, and their clients include the Departments of Labor,
Health and Human Services, Defense, Energy, Transportation, and the United States Agency for International Develop-
ment, among others.
In 2018 and 2019, the Washington Business Journal ranked The Bizzell Group among the area’s fastest-growing com-
panies. In 2017, The Bizzell Group was recognized by Inc. Magazine as the third-fastest growing Black-owned business
in the nation. Sales increased from $8.4 million in 2016 to $16.5 million in 2018.
The company has grown from a small space in Dr. Bizzell’s basement to two offices in suburban Maryland, an office
in Atlanta, Georgia, a staff of 100 working in nine U.S. states, and two employees in the Democratic Republic of the
Congo.

                               SBA National Small Business Winners 2020 • page 12
2020 Massachusetts Small Business Person of the Year

                               Brian Geisel, CEO
                               Geisel Software, Worcester, MA
                               Brian Geisel began a career writing software full time and later discovered his passion
                               for helping others solve problems, which led him to start Geisel Software out of a 200
                               square- foot studio in 2011.
                               In 2016, Brian began scaling his company by hiring a full-time developer and a sales-
                               person. After a period of stagnant growth, the company began taking on larger projects
                               and new clients, since then growing to 16 employees and increasing revenues over 300
                               percent during the last three years.
                                 In 2018, Brian participated in the SBA Emerging Leaders training, completing the pro-
                                 gram and implementing several business development strategies soon after. He started
a relationship with the local Procurement Technical Assistance Center and the Small Business Development Center,
and later prepared several Small Business Innovation Research proposals. Brian has also taken out SBA loans to grow
the business and hire more employees.
Geisel Software has landed contracts with the U.S. Army, the Department of Veterans Affairs, the U.S. Air Force, and
NASA.

            2020 Michigan Small Business Person of the Year

                               Nathan D. McFadden, President & Owner
                               Elevated Technologies Inc. (ETI), Grand Rapids, MI
                               U.S. Marine Corps veteran Nathan McFadden purchased Elevator Service Inc. in 2017,
                               with help from an SBA-guaranteed loan through Huntington Bank.
                               Working with an SBA-funded Veterans Business Outreach Center and a Procurement
                               Technical Assistance Center, Nathan laid the foundation for ETI’s growth through con-
                               tracting and certifying as a service-disabled veteran-owned small business.
                               A 32-year-old company, ETI now provides maintenance, installation, and moderniza-
                               tion for elevator systems in 25 states to clients that include the U.S. Department of De-
                               fense, the Department of Treasury, and auto manufacturers including Tesla and Ford.
                               From 2017 to 2018, ETI’s revenue grew by 52%, and the number of employees in-
creased from 13 to 47. Nathan attributes much of this expansion to technology investments, process advancements,
and continually improving their marketing strategies.
One-third of ETI’s employees are veterans. Nathan is particularly proud of making improvements to elevators at more
than 20 Veterans Administration hospitals that were in a significant state of disrepair.

                               SBA National Small Business Winners 2020 • page 13
2020 Minnesota Small Business Person of the Year

                                Paula Trenda, CEO & Founder
                                Curly Girlz Candy Inc., Owatonna, MN
                                Paula Trenda, CEO and founder of Curly Girlz Candy Inc., took a childhood love and
                                took it to the next level. As a young adult, Paula started making homemade candy with
                                guidance from her neighbor. Through her travels, Paula rediscovered the art of choco-
                                late making, in particular, artisan chocolates from Europe. Paula launched her online
                                storefront in 2011 to sell candies and chocolates for the holidays. In 2014, she was able
                                to quit her full-time job and open her first retail space in Medford. In 2017, Curly Girlz
                                moved to downtown Owatonna with a larger production facility and a small retail loca-
                                tion. Over the next few years, she discovered the growing need for high quality, sug-
                                ar-free candy options so she began experimenting with alternative sweeteners. In July
                                2019, Curly Girlz Candy transitioned to selling only sugar-free candies online. Along this
journey, Paula received small business counseling from the Southern Minnesota Initiative Foundation of Owatonna.
Curly Girlz also received an SBA microloan, which helped the company expand and provide five new jobs in her rural
community. Paula serves with her local faith community, 4-H program, and FFA organization.

           2020 Mississippi Small Business Person of the Year

                                Vera D. Hall, Managing Member/Principal
                                Innovative Performance Construction Co. LLC.,
                                Fayette, MS
                                Vera D. Hall, Managing Member and Principal of Innovative Performance Construction,
                                (IPC) LLC, a woman-owned, 8(a) and HUBZone-certified construction firm, probably
                                never imagined that the construction projects that she worked on in her vocational
                                education classes in college and working with her brother painting homes for extra
                                money would lead to a successful business with more than 20 employees. Vera has
                                more than 11 years of construction, construction management, project management,
                                and contracting experience. She started IPC from her kitchen table and now oversees
                                the day to day management of the firm which led to its expansion to a second location
                                in Hinds County, Mississippi.
IPC has received assistance from the SBA’s Surety Bond Guarantee Program and 7(j) Management and Technical Assis-
tance Program under the SBA’s 8(a) Business Development Program. IPC has gone from having zero federal contracts
to receiving one contract per year and now has multiple federal contracts. Vera is a graduate of the SBA’s Emerging
Leaders Program and has maintained a stellar reputation in the construction industry. Some of IPC’s clients include
Vera’s alma mater, Alcorn State University, Jackson State University, Department of Interior, National Oceanic Atmo-
spheric Administration, Jackson Municipal Airport Authority and East Central Community College.

                               SBA National Small Business Winners 2020 • page 14
2020 Missouri Small Business Person of the Year

                               Kelsey Meyer Raymond, Cofounder/CEO
                               Influence & Co., Columbia, MO
                               Influence & Co. started up in 2011 with three employees and three clients. The com-
                               pany, cofounded by Kelsey Raymond, now has over 80 employees generating over
                               $7 million in annual revenue. She has published 270 articles, achieved 107,000 social
                               media shares, and has a social reach of 153 million. The content marketing agency has
                               offices in Columbia, St. Louis, and Kansas City, serving national clients, including For-
                               tune 500 companies. Influence & Co. has been ranked in Inc. 5000 three years in a row.
                               Kelsey was named in Forbes: 30 Under 30 in 2016. Kelsey reached a professional goal
                               of buying out her business partner, Brent Beshore, with the help of an SBA-backed $4.1
                               million 7(a) loan, financed by the American Bank of Missouri.
                                Kelsey is president of the Board for Voluntary Action Center in Columbia. She helped
create a capital campaign for VAC’s 50th anniversary, raising $500,000 for needy families in Boone County. She serves
as a founding organizer of Startup Weekend Columbia, where entrepreneurs pitch ideas and startup their businesses.
Kelsey mentors student entrepreneurs through Mizzou’s Entrepreneurship Alliance while publishing and teaching con-
tent marketing in Mizzou’s journalism program. Her goal is to improve the economic landscape throughout Missouri.

             2020 Montana Small Business Person of the Year

                                                               Keelan & Brianna James,
                                                               Co-owners
                                                               Easy Lawn Hydroseeding,
                                                               Belgrade, MT
                                                                Keelan and Brianna James grew up in Montana and met
                                                                while attending Montana State University in Bozeman.
                                                                After they married, the couple decided to raise their
                                                                family in Belgrade. Keelan’s passion for the outdoors in-
                                                                spired the idea of starting an environmental restoration
                                                                business in 2008. Easy Lawn Hydroseeding provides
                                                                seeding, erosion control, and land reclamation services
for commercial and residential customers. The company focuses on land restoration after major construction projects,
environmental clean up, river and stream restoration. When the business first started, Keelan and Brianna were the
only two employees. In the past 12 years, Easy Lawn has expanded to employ 12. By 2016, the company had outgrown
its original location. SBA financing made it possible for the owners to purchase property and build a facility. The new
location allowed the business to expand its service area to other states, including Wyoming, North and South Dakota.
Keelan and Brianna started a mentoring program to help families struggling with their finances. The program focuses
on sound financial practices, helping with real-life implementation. They also provide grants to help families get back
on their feet. The couple is focusing their efforts to help homeless teens in their community. This program will provide
life skills and solutions to teach self-reliance.

                               SBA National Small Business Winners 2020 • page 15
2020 Nebraska Small Business Person of the Year

                               Rakesh Srivastava, President & Founder
                               Innovative Prosthetics & Orthotics Hastings, NE
                                Rakesh Srivastava became familiar with prosthetics as a young child in India. When he
                                was 10 years old, his left leg was amputated after an accident. This experience led to
                                a life-long passion for orthotics and prosthetics. After completing his education at the
                                University of Nebraska Kearney, he was certified by the American Board of Certified
                                Prosthetics and Orthotists. Rakesh opened his 600-square-foot clinic with two employ-
                                ees in 2006. Since then, the Hastings clinic has grown to 3,000 square feet. In 2009 and
                                2011, he opened two additional locations in Omaha and Grand Island. Rakesh received
                                assistance from the Nebraska Business Development Center in Grand Island. He met
                                with NBDC Procurement Technical Assistance Center staff in 2013 to help him pursue
                                government contracts with the Department of Veterans Affairs. In 2015, NBDC’s Tech-
nology Commercialization Team helped Rakesh obtain a prototype grant. NBDC consultant Sara Bennett worked with
Rakesh in 2018 to help him expand his current operations to include 3D print manufacturing of prosthetic devices.
Rakesh is invested in his community both in Hastings and in his native India, including helping four companies in India
set up prosthetic and orthotic clinics.

              2020 Nevada Small Business Person of the Year

                               Paul Sallach, President
                               All In Aviation, Las Vegas, NV
                               After years of clients requesting plane rentals and flight instruction, Paul Sallach
                               launched All In Aviation in June 2016. Since then, he and his wife, Lindsay, co-owner
                               and pilot, have managed a growing business of aircraft rental and sales, flight school,
                               and hangar management. Paul, who has a degree in commercial aviation, expanded
                               his Henderson Executive Airport facility with the help of a $4 million SBA 504 Certified
                               Development Company loan. In the past year, All In Aviation offered demonstration
                               flight experiences in the new SF50 Vision Jet, the world’s first personal jet. Paul, also
                               a certified pilot and instructor, has over 10 years experience in aircraft sales and over
                               6,500 hours of incident-free flying.
                                Paul and Lindsay volunteer their time at their local church. They also provide live
auction donations for free services and display their planes at dozens of charity events. This year, All In Aviation has
donated hundreds of service hours and nearly $15,000 to charitable causes. Organizations they support include Faith
Community Lutheran Church, Opportunity Village, and Communities in Schools of Nevada. They also support the Lou
Ruvo Center for Brain Health, the Las Vegas Philharmonic, and Best Buddies.

                               SBA National Small Business Winners 2020 • page 16
2020 New Hamshire Small Business Person of the Year

                                Albert J. Letizio Jr., President/CEO
                                A.J. Letizio Sales & Marketing Inc., Windham, NH
                                Al Letizio Jr. continues a fifth-generation family legacy in the food industry. Al and his
                                wife, Patti, started A.J. Letizio Sales & Marketing in 1988. The agency serves a portfolio
                                of leading national and regional food manufacturers. They also support retail super-
                                market chains, independent retailers, and convenience and club stores. An SBA 504
                                Certified Development Company loan helped Al and Patti acquire their 7,300-square-
                                foot office building in 2000, financed through Granite State Economic Development
                                Corp. They paid off that loan 10 years early. In 2019, another 504 loan with Haverhill
                                Bank and nominator Richard Hanlon helped Al finance a new 20,000-square-foot fa-
                                cility, nearly tripling his business footprint. Al and Patti also opened a second office in
                                Parlin, New Jersey. The company has grown to about 100 employees with customers in
                                17 states.
Al serves on the board of directors and as past president of the New England Food Foundation, a nonprofit assisting
children in need. He also spent 17 years serving the town of Windham on the school board, the town’s board of se-
lectmen, and its economic development committee. In 2000, he helped form the Windham Christmas Association, a
nonprofit self-funded organization that provides families in need with practical household food products and supplies
for the Christmas season.

          2020 New Jersey Small Business Person of the Year

                                Christopher Finnick, CEO/Owner
                                Mama’s Southern Style BBQ 2, LLC, Vauxhall, NJ
                                Chris Finnick jumped from behind the wheel of driving a delivery truck in 2007 to get-
                                ting behind the grill of his uncle’s southern-style barbecue takeout restaurant. Despite
                                taking over a successful restaurant and having his uncle mentoring him for a year, Chris
                                had to learn everything on the fly and adapt to the pressures of meeting his customers’
                                demands.
                                Over time, Chris learned the basics of running a successful takeout restaurant. After a
                                decade of operating out of 750 square-foot space, he decided to expand his business
                                and turned to the New Jersey Small Business Development Center at Kean University
                                for help with understanding his business finances and managing the company’s oper-
                                ating costs.
With a revised business plan in hand, Chris secured both an SBA Community Advantage Loan for $75,000 and a Micro-
loan of $15,000 from the Regional Business Assistance Corporation in 2018. He used those loans to buy new equip-
ment and move into a 2,200 square-foot facility.
The added space allowed Chris to offer catering while continuing to serve up his signature southern-style barbecue
dishes of chicken, ribs, pulled pork, fried shrimp, and catfish. In just a short time, the SBA assistance has helped Ma-
ma’s Southern Style BBQ 2 increase its annual sales from $300,000 in 2016 to $554,560 in 2018.

                                SBA National Small Business Winners 2020 • page 17
2020 New Mexico Small Business Person of the Year

                               William Goodman, Ph.D., President & CEO
                               Goodman Technologies LLC, Albuquerque, NM
                               In 2016, Dr. William Goodman launched Goodman Technologies (GT) LLC a week after
                               being laid off and 30 days after discovering his son required heart surgery. He has
                               authored 48 winning SBIR/STTR grants (Phases I-III) for companies he has worked for,
                               companies he has owned, or for companies that he coaches. Dr. Goodman has worked
                               in Space, Defense, and Aerospace his entire career; he has more than 90 publications
                               and his technologies have flown on four different space missions.
                               Goodman Technologies LLC is passionate about helping their customers solve their
                               challenges by employing empowered thinking and technical expertise. GT received
                               New Mexico Small Business Assistance Grants from 2017-2019 and was selected for the
                               2018 TechConnect World Innovation Exposition.
Dr. Goodman is a “Streetwise MBA Certificate” from the U. S. Small Business Administration’s Emerging Leaders Pro-
gram and his dream is to form a 501(c)(3) to provide eyeglasses to those living in extreme poverty.
Dr. Goodman volunteers time and resources to many organizations. In addition, he has been a volunteer for SBIR
Workshops for NM FAST, and he is in the process of creating a 501(c)(3) to provide inexpensive eyeglasses for impover-
ished people in Third World countries

            2020 New York Small Business Person of the Year

                               Raj Mehta, Chief Executive Officer
                               Raj Technologies Inc., Commack, NY
                               When Raj Mehta came to the United States from India in 1978, he knew he had to make
                               money, so he took a minimum-wage job in the Washington, D.C. suburbs before earn-
                               ing a college degree.
                               In 1986 Raj started his own company, Infosys International in Plainview, NY, now Raj
                               Technologies Inc., with a computer and a determination to succeed.
                               RTI, a certified minority business enterprise, has been offering IT products and services
                               to equip federal, state, and local governments in the U.S. with modern technologies.
                               RTI also offers platform integration and network management services for government
                               departments.
For Raj, nothing is more important than upholding superior work ethics. By treating his clients as partners and work-
ing closely with them, RTI has earned a reputation as a successful, results-oriented company by its 32-year track
record of performance and delivering value to its loyal clients.
Raj produces, hosts and funds a TV show called “Interviews That Matter,” to help the community. His corporate head-
quarters also serves as the home of LISTnet, helping grow the Long Island Technology ecosystem. Raj also serves and
volunteers for many other community and charitable organizations.

                               SBA National Small Business Winners 2020 • page 18
2020 North Carolina Small Business Person of the Year

                                Bill H. Howe, President
                                Apex Instruments Inc., Fuquay-Varina, NC
                                From its under-capitalized founding in 1988 by Bill Howe, Apex Instruments has grown
                                to 38 employees working in five buildings with a combined blueprint of 40,000 square
                                feet. Apex, which manufactures and distributes emission measurement sampling
                                equipment, has weathered many economic downturns in its history. To stabilize his
                                bottom line, Bill learned how to export from the North Carolina Small Business &
                                Technology Development Center. Apex Instruments now has distributors in over 40
                                countries and foreign customers in about 100 countries. Apex has also used student
                                engagement programs through the SBTDC to assist with international market research,
                                distribution strategies, and human resource management.
                             Apex Instruments has been listed five times on the Inc. 500 Magazine list of fastest
growing private companies. The business is a recipient of the North Carolina Department of Labor Safety and Health
Achievement Recognition award.
Bill often speaks to high school and college students about small business and exporting. He is a supporter of Sound
Rivers, an environmental foundation.

        2020 North Dakota Small Business Person of the Year

                                Charissa Rubey, CEO
                                Dakota Micro, Inc., Cayuga, ND
                                Charissa and Dave Rubey relocated from Southern California to North Dakota in 1994
                                to take over the family farm. A few years later, Dave suffered a slipped disk in his neck.
                                He wore a neck brace, and not being able to turn his head made operating farm equip-
                                ment impossible.
                                Unable to find a camera system that was small, durable, and flexible enough to allow
                                him to operate farm equipment efficiently, Dave decided to use his engineering back-
                                ground to build a camera.
                               After creating the AgCam system, Dakota Micro Inc. was incorporated in 2002 on a shoe-
                               string budget. The company manufactures sturdy camera systems and surveillance
equipment for agricultural, public works, and military applications.
The company grew as Dave developed more camera systems. Charissa took advantage of SBA resources – SCORE Men-
tors, an SBA loan, the Women’s Business Center, and the U.S. Export Assistance Center – to expand the business.
Today the company, still located on the family farm, has grown to include a 10,000 square-foot manufacturing facility that
serves a global market with more than 40 dealers on five continents and employs 18 people in their rural community.

                               SBA National Small Business Winners 2020 • page 19
2020 Ohio Small Business Person of the Year

                                 John C. Rush, President & CEO
                                 CleanTurn International, LLC, Columbus, OH
                                 “A person’s past does not define the future.” U.S. Marine Corps veteran John Rush’s
                                 conviction spurred him to create CleanTurn, an enterprise that hires individuals fac-
                                 ing barriers to employment due to challenges including homelessness, incarceration,
                                 human trafficking and domestic violence.
                                 He integrated a for-profit business structure with social service practices. The Colum-
                                 bus-based business opened in 2012, providing demolition and cleaning services, while
                                 operating as a transitional job program.
                                 In 2019, he secured an SBA-guaranteed loan through Ohio Statewide Development Cor-
                                 poration and PNC Bank to expand, bringing revitalization to Franklinton, a historically
disadvantaged area.
Since opening, CleanTurn has provided jobs to more than 900 men and women. The company provides traditional
benefits like a 401(k), healthcare and career training as well as supportive services like life skills, financial literacy and
legal aid. The local economic impact of the company is estimated to be $20 million.
“When an individual decides that they want to change their life, it’s a privilege for my business to be able to be a part
of that journey,” he said.

            2020 Oklahoma Small Business Person of the Year

                                 Lisa Woodward Riley, President
                                 Power of Three Investments dba Pinot’s Palette,
                                 Tulsa, OK
                                 Lisa Riley left behind a career in the oil business in 2011—managing overseas cargo
                                 ships and inventory for two west coast refineries—to launch in 2012 a Pinot’s Palette
                                 franchise in Tulsa. The franchise’s logo encourages the birthday revelers and bachelor-
                                 ette partiers to “Paint. Drink. Have Fun.” A year later she opened another paint party
                                 location, and by 2014 Lisa had launched four Tulsa-area Pinot’s Palettes franchises.
                                The business grew from 24 employees in 2015 to a staff of 40 in 2017. While she was
                                opening her third location, Lisa found out she had breast cancer. She relied on the sup-
                                port of her family, friends, and the Pinot’s Palette staff to help her through the challeng-
es of dealing with cancer treatments while still running a business. She’s currently five years cancer-free.
Lisa serves on the board of “Join in the Cause,” a nonprofit helping first responders and cancer patients. She also
serves on advisory boards for the Tulsa Small Business Connection, and Pinot’s Palette Franchise Council.

                                 SBA National Small Business Winners 2020 • page 20
2020 Oregon Small Business Person of the Year

                               Sheila Kilpatrick, Founder/Executive Director
                               Discovery Gardens Childcare, Portland, OR
                              Discovery Gardens founder Sheila Kilpatrick is driven to provide affordable, safe, and
                              reliable childcare, specializing in early childhood education to low-income families in
                              underserved communities. She is a single mother of four young children, two of whom
                              were born with spina bifida. She pivoted from her career as a medical coder to open
                              in-home childcare. To successfully manage a surge in demand, Sheila sought guidance
                              from her local Small Business Development Center, SCORE chapter, and Micro Enter-
                              prise Services of Oregon, a microlender that partners with the SBA. Sheila learned how
                              to chart her growth so she could sustain the business long term. With the help of micro-
                              loans through MESO, Sheila was able to increase her capacity as well as purchase her
                              own building. What started in a converted upstairs space in a northeast Portland home
                              has grown into an award-winning childcare business with three centers in Portland.
She has recently expanded into Las Vegas, Nevada with two new locations. Discovery Gardens provides childcare for
over 600 and employs about 70 dedicated teachers and staff.

        2020 Pennsylvania Small Business Person of the Year

                               Cynthia T. Gallo, President
                               Fiber Business Solutions Group, Inc. dba G-Force
                               Norristown, PA
                               Cindy Gallo started her telecommunications-servicing business, Fiber Business Solu-
                               tions Group, Inc. (dba G-Force) from a home office. A licensed Professional Engineer
                               with a Master’s in Civil Engineering from Lehigh University, she quickly adapted to her
                               customers’ needs, expanding into engineering and construction. Gallo employs 25 peo-
                               ple in 4,000 square feet of office space, with two warehouse locations.
                              The 2009 recession brought dramatic revenue loss. To ensure stability and avoid
                              employee layoffs, Gallo reached out to the SBA for guidance on diversifying her cli-
                              ent base. With assistance from the SBA’s Eastern Pennsylvania District Office and SBA
resource partners SCORE, Lehigh University Small Business Development Center, Women’s Business Enterprise Center
East, the SBA’s Emerging Leaders training program, as well as her status as a certified economically and socially disad-
vantaged woman-owned small business, she’s landed over $25M in federal contracts.
Cindy epitomizes the idea that small businesses are active members of their community. She volunteers at her local
women’s shelter with single mothers in need of emotional support and financial assistance to help them regain their
footing and ensure their children achieve their potential.

                               SBA National Small Business Winners 2020 • page 21
2020 Puerto Rico Small Business Person of the Year

                                Marisol Otero, President
                                ProAssets Inc., Guaynabo, PR 00965
                                In 2006 Marisol Otero founded ProAssets Inc., an integrated services firm specialized in
                                Direct Placements and Human Resources Consulting. Since then, the company’s busi-
                                ness solutions have extended to the entire island, to the U.S. Mainland, and to other
                                Caribbean and Latin American regions.
                                ProAssets offers professional placement services in all industries. In 2010 the company
                                created two divisions: ProTalents, which offers temporary and leased workforce man-
                                agement services, and ProAssets, which offers regular placement Human Resources
                                solutions. That same year, the company received its first SBA-guaranteed loan under
                                the SBAExpress program and in 2018 it received an SBA CAPLine for working capital.
                                Shortly after, ProTalents was managing 800 temporary employees.
Due to its continued growth throughout the years, ProAssets has relocated from a 600 m. facility in San Juan to a 2,
950 m. facility in Guaynabo. As the business continues to grow it has more space, and in 2019 it leased an additional
823 m. to relocate its internal accounting, sales, and marketing departments.
The company has more than 75 active clients in both the private and public sectors, providing services in such areas as Pro-
fessional Search, Selection and Research; Professional Leased Contractors; Temporary Workforce Management Program;
Candidates for the Assessment Program; Individual; Interview Coaching; and Human Resources General Consulting.

         2020 Rhode Island Small Business Person of the Year

                                                                 Harmony Oschefski &
                                                                 Cedar Hwang, Co-owners
                                                                 The Bodhi Spa, Newport, RI
                                                               Rhode Island-born sisters Harmony Oschefski and
                                                               Cedar Hwang focus on whole-body wellness at their
                                                               hydrotherapy day spa. The Bodhi Spa offers massage,
                                                               esthetics, body treatment, and Roman-style thermal
                                                               baths. Before opening their small business in 2015,
                                                               Harmony studied human kinetics and worked in func-
                                                               tional nutrition. Cedar ended her sailing career as
                                                               captain of the Heritage, a classic America’s Cup yacht.
                                                               Harmony and Cedar consulted with a SCORE mentor to
review their business plan and financial projections. They secured an SBA 504 Certified Development Company loan to
purchase and renovate their Newport location. After about two years in business, the Bodhi Spa grew from seven to 21
employees, serving nearly 10,000 unique customers. With success coming so quickly, Harmony and Cedar found them-
selves rushing to keep up with growth. Harmony received executive training in the SBA Emerging Leaders program,
which helped her prepare for continued growth. Harmony and Cedar started to expand the brand in 2019, securing
two more SBA-backed loans to open a second location in Providence. They currently employ over 30 with about $2
million in annual sales.

                                SBA National Small Business Winners 2020 • page 22
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